Best Bed Bath & Beyond Stores Washington Near Me

Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.

Matthias Galan: Customer care at this location is super unhelpful. Brought in a broken item got yelled at and was refused to replace the item today.

Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!

Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.

Patrick: The people working do not wear the masks appropriately - mouth covered, nose not. One employee was kind enough to put more disinfectant wipes for the carts after asked him to. Cool products and great place to get small sized items for travel.

Lavonnia Johnson: They have everything you need and more for you house. Great selection of items. You can definitely find the online items in the store.

rabia amar1234: I love shopping from BB&B have good quality and good savings with the coupons.I enjoy shopping at BB&B

Florian Teinfalt: Love the fact that I can buy top line stuff and get 20% off with a coupon. Bought a Keurig for $35 cheaper than BestBuy.

Ciara Listing: Good store but bad customer service. Black female manager rude against white customer. Not honoring own price 🤷‍♀️

Barbara A Meisler: In recent visits to the Rockville store, I have been surprised by many empty shelves or spaces. I still find most of the items for which I shop, especially cleaning equipment and products, as well as most, not all, cosmetics, I have been disappointed that the supply I once counted on is no longer a given. I do like the online selection and the fine gift selection in the store so I will continue to be a customer. I also give kudos to the staff, especially cashiers. The PR department must know it all!

Luis Rojas: WORST “company” to deal with…. Unprofessional, my wife and I placed an order more than a month ago and we never received it. Requested a refund back and it has been a month plus 1 week and we still see the pending charge on our bank. I have called this “company” like 10 times and today they just told me that since it was never shipped the credit card was never charge so they put a request to remove the temp charge …. This is unbelievable, unprofessional, feels like fraud i will have to contact my bank at the end….

PERFECT TWO LOVE4LIFE: They have wonderful stuff that start at $10 and up but, when you go to the register you can leave with 5 or 6 items for $80 or more.

Avik Dutta: Crockery collection is amazing. Sometimes you will find great deals on selected products. It’s better to use the coupons. You can get the coupns if you subscribe. The bedding collection and kitchen collections are good. The prices are in higher end. You can order online and pick up in the store. The seasonal items are worth checking. They also have a wide collections of bathing needs and cosmetics.

Lavonnia Johnson: They always have everything you need for your house. You will definitely find something you need. Great place to shop.

Jasim Ahmed: I asked for help. They seem to be lazy and not helpful and if you ask questions regarding the items, they get agitated and it seems like they don’t want to be bothered with questions regarding the items that I was looking for. They also didn’t apologize and seem like they don’t care at all about the business or the customer whatsoever. They were also gossiping while customers were roaming around. It was very hard for me to locate a person as well to help me out. I moved to the area and was prepared to buy thousand dollar worth of goods. I never shopped at Bed Bath and Beyond and I don’t think will be returning there after this experience.

Sourabh Choudhary: Haughty store manager at this location who is completely indifferent to the customer pains due to the miscommunication between BBB online reps, in store sales reps and the manager herself. I seem go have found the reason to why so many of their stores have been closed recently - they do not give a thought to the customer experience and just go by their version of rules - which by the way differ as per the date time and the sales rep present at the counter. I had a gift from a friend purchased from BBB who did not get the gift receipt. Since I already had that product I checked with my friend who in turn checked with the BBB helpline if the product may be returned to a store location without the gift receipt and they said yes. I visited this store and the associate processed the return but then asked for my driving license - a fair request since I was returning it without receipt. I was not carrying my wallet that time so had to cancel and go back. Next day I return to the store and lo the store manager changes the rules - no returns without receipt!!! Had I been in her place I would have processed the return just for the hassle caused - even if I assume that all others lied to me and only store manager was telling the correct policy. But her haughty indifferent attitude made me promise not to buy anything from this chain store - which should not be an issue since they anyways seem to mark up their products.

Micha Webb: They only have self checkouts. Everytime you scan an item the screen says wait for assistance. It takes forever to check out. They charge you for bags also. If a company cuts out employees and customer service they should have an easy self check put system.

Robert Cardoni: What do you need? Cause they probably have it. The staff are all extremely nice and helpful. There’s a self gift wrapping area for gifts and be sure to check out the coffee sampling station! And don’t forget your coupons

cemora harrison: The store Manager was very short staff & yet still she helped me place an online order for my towel sets which were on sale. She was very professional, friendly and could multiple task. She gets an A+ for customer service. I wish she could train others in retail stores how to do their job because she was a gem 💎. I will definitely visit her store again in the future 🙂.

Lisa Van Aartsen: Very clean, organized, updated. Pet friendly too!

Polena Pratt-Johnson: The store is so huge with everything your looking for in one placet. You can find everything for your home and so much more. The staff are so pleasant and helpful just a great shopping atmosphere altogether.

Jack WHITE WHITE: Need faster service. Line long and people where so close to each other. Made me feel upset. Need to do better spreading line out . Especially with Covaid going on.

Hilda Kroll: All the other BB&B stores I used to shop at are now closed, so it was nice to walk around the store and remember the large variety of items they offer. Not easy to get here if you rely on public transportation.

Peyman TalebiFard: Visited this store at least 4 times in the past 6 months. The in store prices are generally higher than other stores in the VA. The store is rather clean and easy to navigate. Located in a busy area making it accessible if one is visiting malls across the street.

KATHLEEN Calahan: We needed a new mattress pad. The inventory was very low. We made a selection. When we checked out the price was $60 more than what we thought it was by the prices on the shelf. The cashier shrugged his shoulders and said “ people move them around”. We bought it anyway because inventory problems are not uncommon these day they had few choices. We didn’t want to waste time and gas looking further. We’ll probably won’t go back for other purchases. At least the department stores or online purchases have more clearly marked prices, more assistance, and a bigger inventory.

Darlene: Easy in & out! I went for a specific coffee pot which showed online that it was in stock. Walked right in & bought it with my 20% off savings!

Katherine Arnall: Great place to find all kinds of household items! We found everything we needed for our new home, and we loved the selection of numerous items on our list. The store had a good layout, and shopping was very easy. We would definitely recommend this store to anyone in the market for home items!

Shay F: I gave them 4 stars for 1 person. I had purchased Beyond membership and my phone number was not working and the first clerk she took the approach of "oh well". The second young lady (black young lady with glasses) went above and beyond to help me and get me to save money. She told me to download the app and my Beyond membership would be there versus my email. She was awesome that is customer service not oh well.

Shannon Roulet: Well stocked and really nice/helpful employees

Rod Lud: Great store, I found everything I needed. Cashier was extremely helpful and gave me a Veterans Day discount. 😀

Monique Diop: Mad at them for not having the light on when I arrived!😆! Always fresh and delicious and staff encourages your sweet tooth!

Cassandra Doyle: Found what I needed and got and extra 5 percent off plus the 25. So 30 percent. I am loving the new membership program. I save each time I shop at BBB!!

Krl Lrk: I used to enjoy shopping here. But it is not what it once was. Customer service reps are not as friendly nor as welcoming. And the products are all over the place. I was in and out in 10 minutes, when before I stayed for a hour finding exciting treasures to gift (and keep)! When I am again in the area, I will try again to shop here in hopes that it returns to what it once was.

Pamela Reid (Jafragirl): Bed Bath & Beyond is always a Joy and Exciting place to visit. I was in Virginia for the day and it was one of several stores I checked out.

Carlie Traylor: I had a great experience at this Bed, Bath, and Beyond. Halle went the extra mile to make sure I got everything I needed. Thank you!

Peyman TalebiFard: Barely have any bargains. Sometimes they do not honor special discounts.I have visited this store on multiple occasions throughout the year. Prices are higher compared to other locations.Price scanners sometimes do not work.

Rojina Al: Offers and discounts signs are misleading! They said this section only on sale and many of the section items are not on sale.Not so friendly staff especially if you have any questions.I was expecting better customer service from a store like BB&B.

Limya Ahmed: Not recommend I went to the store ( Fairfax)to pick up my cooker pot and they gave me an Air fryer instead . They didn’t call me to apologize. When I called back they said it was placed by mistake. I am driving a almost one hour forward and back ward.

Alex Sedlacek: They have lots of good stuff but none of the spatulas I came in for.

Ethan Park: Good place! As far as this location is concerned, the building was nice and clean and everything seemed to be pretty neatly stocked. My contact with the employees was pretty minimal, but they were helpful and friendly. Lots of home goods and furniture - and in a really neat location for other shops or lunch places! Solid store.

Myra Hayde: Bought a kitchen aid 5 quart mixer bowl for my daughter. When she opened the box that was labeled 5 quart bowl it contained a 3.5 quart bowl.

Muz M: Had a very disappointing experience. I had checked a bedding set online and wanted to see it in person before buying. Saw it on the shelf but the zipper was open. Took it at the check out and asked her if it was nee. At first she didn’t understand and then said yes. While pointing it out to her, I realized I could see a hair inside( what even?) so I told her there is a hair and if they can check the inventory for another piece. For that She called out another person who looked at the bag from away and immediately said, yeah someone has slept in it. And it was a return. So a) what was it even doing in the actual bedding section for customers to just pick it up? And b) the check out assistant didn’t even care when I showed concerns that it didn’t seem new. Mind you, this set was worth $169. So they were actually trying to sell me a returned comforter set for a full price and didn’t care about hygiene/bugs. Yuck!

Martha Roderick: I went to spend a gift card I recieved and was happy to buy a new 5qt dutch oven.

Tarsh “T”: I was not pleased with the staff shortage at this location. After standing in line for at 35 mins. to get checked out I put my items back and left. I can not believe how limited staffing is in these stores lately. It is situations like this that cause you to resort to online shopping.

William Murray: Always have that special extra gift you need. Great store. Great Service!

Vicky Rawes: Selection was wonderful, staff was easily accessable and helpful. Also, incredible sales if you pay attention.

Carolyn Grant: I love BBE, when I can find the sent that I want. It was clean ,very good customer service . New scents and after a while everything started to smell the same. And it mostly food related. I end up getting cherry blossoms spray.

Shanta Williams: Awesome and the cashier was wonderful. Great customer service.

thegurl04: Very clean and spacious. Alot of storage bins for decluttering. No line easy fast check out. I have not been here in over a year so it was nice to visit again and get the items I needed for decluttering without having to wait for delivery from Amazon. Same price too.

Sirisha Ramireddi: Great store but had hard time finding price tags for items. Staff helped check the price of few items.

Gregory You tell me: Went there they had coffee the store was busy, they had items in the wrong place and wrong prices, but the employees were freindly the supservisor wasnt to friendly, she waa talking down to the employees and kept talking about coupons to every item she pointed out and she thought was expensive lol, but she is old and set in her ways. But the service was good . Look out for my picture tour!

Bradley Graves: First time visiting this location. Wow! Big store, clean, not crowded. Once word gets out I am sure more people will start shopping here. Plenty of parking, easy access and a great big shiny new store.

Lee Cox: Huge selection of kitchen, bath, and bedroom items. Lits of mixer blender type machines, air fryers, and coffee machines. Pretty large selection if linens. Theres also a vacuum section, and a bunch of other gadgets. The staff is very helpful. We were looking for a steamer, and after some time and no luck, a gentleman walked up and asked if we needed help. He had a great knowledge of the products

Wayne Eddie: Spacious location. Not so crowded. Maybe it is because of COVID-19, the shelves were not fully stocked. Price is reasonable, IMHO. Thought I had a 20% off coupon, but it turned out that the coupon expired within 48 hour of issuance. Lost my coupon 🙁

Ola Kasali: Sunita who works at the Dulles store offered great customer service and helped me pick out pillows, bedsheets and a duvet for my home. I was extremely happy with her attention to detail. She listened to what my needs were and provided appropriate options that suited my style.

Rainy Waters: I found my discontinued coffee at this location, online. Drove 45 minutes to get it! ..lol

Anand Kumar: Great place to organize your home. Love this store. Makes you spend more than you intended because of all the organization products. Wonderful, helpful employees. Love this store. Could spend hours and lots of money walking around the store. Daria, the manager and Linda, an employee are awesome, very nice, polite and caring individuals. They are the reason I keep coming back.

Kevin Cooper: A dangerous store for your wallet. Everyone was very helpful. Quality products and fair prices.

Daniel L Williams: We needed a Ginger Bread castle...they had a fabulous collection and they were on sale. Wow! I love this store.

James E. Swaby: The store is very clean and the service is great.

Tony Eddins: I returned a coffee grinder that I had purchased online and was looking for a couple of beige shower curtain liners. The return transaction went very smoothly and the cashier was extremely pleasant. Unfortunately, they were sold out of standard sized beige shower curtain liners so I had to settle for two ivory ones. Overall, it was a good experience.

robin lykins: Rob helped me so much with ordering a couple gifts for my family living nearby the Crossing Place location. I’m in another state! He went and checked to make sure they had it in stock. He explained their same day delivery!! Thank you so much Rob for helping me get such a nice anniversary gift delivered so fast!!!

Bonnie Tarsia: Great visit. Had exactly what I needed. Staff was very helpful and kind. Love they except expired coupons. Will go again so.

No Name: Watch out they try and pull the old bait and switch have one thing on display different brand in the shelf and try to charge 3 x the amount watch at checkout or they will steal from you

Michelle Garcia: This store is always clean, well staffed, and never too busy. I have found some great deals at this store but in general the deals are through out the chain. If you need to be in and out this is a great store.

Linda Hubbard: Not worth a star. VERY POOR CUSTOMER SERVICE. As a resident of Waldorf Maryland I try to spend locally although I work in DC. In the past I frequent this store for kitchen items when I wanted to avoid big mall crowds. Today I walked into this store to purchase shower hooks. I selected the shower hooks needed and proceeded to the register. The cashier stated she did not take cash just credit card. This was the only statement she made to me. I asked her if the store no longer accepted cash? She stated the store accepted cash but, go to the next register. Ok, so lets back up for a minute, her initial greeting to me was she did not take cash. She did not say hello, ask me if I found what I was looking for, nothing. I told her in a loud voice that she may want to refer me to a register that accepts cash and not start off a conversation on what she does not accept within a transaction. As I proceed to the next register I ask the cashier to please ring up this purchase. She proceed with the transaction while reflecting disdain in her mannerism.(rolling of the eye, taking deep breaths) She ask me to place information into the register ( telephone, etc) I decline and ask if we can skip this I just wanted to make a purchase. I handed her $20.00 for an $8.00 transaction (cash), She proceeded to wrap up the transaction by placing the change, item and receipt in my hand. I asked for a bag and she had a reaction. The initial cashier came over and said "just give her a bag" in a nasty tone. I decline everything and asked for my money back. The cashier became rude and wanted to argue. I told her again in a calm voice. I wanted my money back. After running her mouth with useless explanation she generated and proceeded to give me a store credit. I asked her one more time to give me my money back before we have a problem. The manger or supervisor came to the register and gave me my money back. She apologize. The manager was nice and very professional. I left the store. I did not want to act a fool I just want my money back. I then proceeded to Target where I am always treated respectfully and I found the perfect shower hook ( in brushed nickel) . I paid $12.00. 4 dollars more than I would had at Bed Bath and Beyond. (Target had a larger inventory and I selected something a little more stylish). Target knows how to value its customer by hiring staff that will treat the customer ( the person with the gold)with respect. It seems as if the cashier at Bed Bath & Beyond dictate the profit margin of this store. No wonder the store was empty. Attached is the receipt from Target in case anyone from BED Bath & Beyond want to understand how profit looks. Based off the treatment I receive i do not recommend this store until it changes its current staff.

Edgard BM (zel*13): Store distribution can improve a lot just need to have a different perspective

Kierra B: This morning I went to exchange an item that I purchased a day prior, not only did the cashier refund me instead of exchange but was argumentative with me in regards to what I asked for. I will not shop here again. It’s already unfortunate that this location has very little inventory, they advertise items they don’t even carry in the store. But the workers are hard to find for assistance and they still nickel and dime you, not allowing you to use more than one coupon at a time. I bet if I was in Lexington Park location I would have better customer service and more to choose from. I will not be back to this location!

Marsha Dawes: I overheard the cashier making derogatory remarks about me. I chose not to saw anything because I knew she would have denied it and that would have angered me even more. I used to love this store, but the last few times I gone there, it has been a problem with the customer service.

Naelis Ervin: The store was clean. Employees respectful and friendly with costumers. Limited inventory.

Monica Quaye: Nice selections friendly staff