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1. Nordstrom Rack
Address: 1800 L St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 627-3650
Business type: Department store
Near Nordstrom Rack:
- a 25 meters away pnc banks: PNC Bank
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Nordstrom Rack: what do users think?
Bojana Stef: I never had such a negative experience in Nordstrom. There is a clear sign at the entrance door and in the store stating that if I download their app-get $5off. In from of the cashier and later store manager Ronda I did that and then they declined to give me $5 off as some banner on the app didn't show up - no explanation no nothing. I never had the Nordstrom app before (during covid, I was in Europe, and I just came back, so I didn't have the app). I will communicate this to Nordstrom.as well. If something is advertised, they have to honor it.
Response: We're sorry to hear this was your experience and for any inconvenience this has caused. If you would like any additional follow up to discuss this experience further, please send us an email to dgtlstrrvwsmb@nordstrom.com with more details as well as your contact information and we can certainly arrange that. -Tasha
Darlene jackson: 8/28/21, Voting rights March bring me to DC. And provides me an opportunity to check out Nordstrom Rack. I haven't done so in NY. SALES TIME! I bought 2 $15 T- shirt dresses and a $ 10 sweater!Great bargains at DC's Nordstrom Rack!
Jason Almeida: Great place for branded items at discounted prices. Ok maybe they might not be the style of the season but it's still worth it. Street parking is easily available all around the store. It's not as big as some of the other outlets but you'll still find a great verity of products
Hilda Kroll: The only department store in the area. Clean and organized so that it's easy to find what you're looking for.
George Brightman: Plenty of stock, although uneven from department to department. Staff on hand were friendly, capable and obviously very busy ( probably quite a few out sick or under quarantine ) -- so bring your own sense of fashion, do some browsing, and go home with some serious bargains !
40ish Sophisticate: This is the worst Rack I have ever been to and I am a frequent shopper plus a Nordstrom card holder for decades. The service is very poor. Lots of standing around, only one person checking out but plenty of security though. Will not return. This an update- I am just now seeing that the cashier did not credit my account for my return! This is absolutely unacceptable! I wish I never shopped at this location 😪
Response: Hello, We're sorry to hear about your recent experience at our store. Thank you for your feedback and we'll be sure to share this with our teams.
M Hunt: Horrible "customer service" at this location. Employees are rude and extremely unhelpful. I understand that retail has its challenges and am completely empathetic; however, multiple employees across the board at this location are downright terrible at their job and their attitude is even worse.
Response: Thank you for taking the time to share this with us. We're truly sorry for the disappointing experience and will send this feedback over to our teams. - Trevor
Jon Scott: You never know what you are going to see in the mens shoe dept. I usually come here to ' just browse' but most of the time I find my self purchasing yet another a new pair of kicks!
Stacy Lemery: Nordstrom Rack is a great place, in-person or online for a myriad of goods, particularly shoes since Nordstrom the Department store is known for shoes and carrying extended sizes. I have noticed a shift in the Nordstrom Rack stores to now carry home goods like sheets and bedding. Be careful if you go in there - it's easy to shop, shop, shop!
Leonard Schneider: Great location. Some of the Racks are hit or miss, this is one of the good ones. Nice staff
2. Nordstrom Rack
Address: 555 12th St NW Suite C120, Washington, DC 20004
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 827-2499
Business type: Department store
Near Nordstrom Rack:
- a 29 meters away 50 s restaurants in: Ollie's Trolley
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Nordstrom Rack: what do users think?
Serena Kelsch: What I love about Nordstrom Rack is it reflects the clothing of the area. I came in from the West Coast and found a lot of items that aren't carried in my Rack. I was hoping to find some business casual dresses, but they were wiped out. I left with 5 new business casual shirts that will be the envy of my friend back home.
LISA HANEY: I love this place! They have quality goods for a fraction of the price.I’m a shoe hoarder. With a size 11 foot it’s hard to find good shoes There’s always a good selection for my big feet.
Rossitza Newhall: Prices mostly from $39 and up. Store was clean and orderly. A couple of customers. Monday lunch time. A brief stroll through clothing only.
Veronica Edward: Love the store have very good merchandise just needs some more sales people on the floor especially and the shoe department I am a new shower at the store really like the sto6 .
Assuming Heiress: Great location and merchandise prices are typical of Nordstrom Rack. To use the restroom, you must ask an employee who works on the floor for the code.
Hner Zebari: Very pricey compare to other stores!
Response: Thanks for your thoughts. We appreciate your stopping by, Hner. - Mariah
Antoinette Richards: I love this location,they have friendly staff,and lots of selection of high end,name brand items,that can fit everybody's budget!!
Your Helpful Wendy: It has two stories and a good variety of women, men, and house products from well known brands. The store was a little confusing. They had good sales. They had a security guy at the entrance.
Response: Thanks for stopping by! -Tasha
Michele Pinkard - Green: I like shopping at Nordstrom Rack. I always come out of the store with several things when I shop there. I love their shoe selection and the quality of their merchandise.
Joseph Perisie: Very poor selection and really messy displays displays. The men's shoes area was a debacle you couldn't find matching shoes , shoes on the floor, it was just a mess.
Response: We're so sorry to hear this and thanks for letting us know. Please know that your feedback was shared with our teams as we're always looking for ways to help make improvements where needed. -Karina
3. The Container Store
Address: 4500 Wisconsin Ave, Washington, DC 20016
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 478-4000
Business type: Home goods store
Near The Container Store:
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The Container Store: what do users think?
Kenneth Kilgour: This is one of the friendliest places in town to shop -- especially for a big box store. Most places, I'm content to order online. But this Container Store is nearby, the staff is helpful and engaged, and I find my shopping experience unfailingly pleasant.
D L: Sebastian who works in the shelving solutions area is incredible. We are taking some of our pieces from our friend's place and adding them to ours and he did everything extremely quickly. Smart, efficient, and a nice dude too. Work with him if you can!
Hanna Foreman: Best container store in the area. Always clean and the staff are great. Highly recommend coming here for your food container needs over going to the target next door.
James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.
M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.
Ezra Leslie: Surprisingly helpful staff. And a decent collection of containers and accoutrements. If you don't want to do Amazon try this!
A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!
Matthew Weaver: Always easy when you check in via the email for order and it comes right out.
DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame
Anoa Ndiaye: About a month ago I went to the DC store to consult regarding a custom walk in closet. Decided to purchase through the Arlington store. Let me be positive. Employees at the Arlington store were professional, cared about my health during Covid, courteous, respectful, highly skilled in designing, helpful, positive, etc. All these things the DC store was Not. I'm so pleased with my closet, from the Arlington store. In December I will customize my reach in closet. I will again use the Arlington store. Even if it is somewhat out of your way, if you are purchasing a big ticket item. Go to the Arlington store.
4. Lowe's Home Improvement
Address: 2438 Market St NE, Washington, DC 20018
Schedule: Closes soon ⋅ 10PM ⋅ Opens 6AM Thu
Telephone: (202) 378-2500
Business type: Home improvement store
Near Lowe's Home Improvement:
- a 15 meters away gardening center: Lowe's Garden Center
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Lowe's Home Improvement: what do users think?
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.
Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.
5. REI Co-op
Address: 201 M St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 543-2040
Business type: Camping store
Web page: https://www.rei.com/stores/washington-dc
Near REI Co-op:
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REI Co-op: what do users think?
Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
Patrick F.: The 2 stars is not for the products, it's for the lack of service. Lord forbid you need some help. I waited forever even after pushing this button (photo) and a guy that was helping someone else acknowledged they heard me and would be coming. Still waiting as I type this. FYI, I have purched thousands from this store....sigh!!
Louisa Buatti: I visited REI for the first time since the pandemic began. My pick up of an online order went very smoothly. Every staff person I encountered was friendly and helpful--they all offered to direct me to the customer service/pick up area. I was in and out of the store in a flash.
Andrea Wu: I came here to pick up my shoes that I ordered online, and after trying them out in nature, they were too big so I came back to return and get new ones. The staff helping me was very helpful, bringing me different shoes for me to try on. I finally got a pair that fit properly, and checkout was pretty speedy too. Parking on the street might be a bit tough, but it's not too bad!
H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.
Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!
Ben Layton: Bike shop effectively closes at 6:30, not 7:00, since you have to get on a wait-list to get the bike checked in and the wait-list closes at 6:30. Called in advance and told them when I'd get there and they didn't mention that, so came all the way here for nothing. Turnaround on basic repairs also 9-10 days rn, which is honestly nuts.
R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.
6. Target
Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Closes soon ⋅ 10PM ⋅ Opens 8AM Thu
Telephone: (202) 777-3773
Business type: Department store
Near Target:
- a 3 meters away perfumeries: Perfumania
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Target: what do users think?
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
7. Walmart Supercenter
Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Near Walmart Supercenter:
- a 3 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.
PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
8. Macy's
Address: 1201 G St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 628-6661
Business type: Department store
Web page: https://l.macys.com/washington-dc
Near Macy's:
- a 10 meters away hat shops in: Finish Line
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Macy's: what do users think?
Don Malnati: Nice store, The sales clerks are helpful, but there aren't very many of them. I knew that Macy's sold the perfume that my wife wanted, so I just dashed in, was directed to where I could find it, and purchased it along with a nice gift bag. They have a large variety of things, the gift bags were really inexpensive. A good shopping experience!
Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Charmaine Hurst: I'm from Philadelphia and the Macy's in Washington DC is much better looking inside! Brighter lights,the women's clothing layout displays of colors style,etc. That makes you want to be there and shop and look around. Brighter lights and the white painted walls helps to be a pleasant experience and welcoming. Clean lines and spaces makes it look larger. It is better looking than the Macy's in downtown Philadelphia where it is gloomy looking and old looking.It need a upgrade!
Kristen Ashworth: Had a lot of fun at Macy's while we were on vacation in DC! A perfect way to spend a rainy day on a girl's trip... or any time we needed a little retail therapy ;) . Their shoe and purse department is expansive and most of our purchases were marked down substantially. They even have a section for dogs - good quality dog toys for cheap prices! Dominee in the shoe department was extremely helpful and attentive for all the shoes we tried on - super fast getting sizes, kept us laughing, and went above and beyond to help us!
Michael Anderson: I enjoyed walking around the store window shopping for new items. They was a pretty good selection but thank goodness I wear a popular size or I would have purchased the whole store! I may go back to the Macy's near my home to do some wardrobe updating in the near future.
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles
C Meadows: Terrible customer service in their furniture department. The gentleman that "helped" me didn't seem to have a clue what he was doing. I asked him questions he couldn't answer so he said he would check with his supervisor and then call or text me the next day. He never did. When I came back to the store three days later he was rude to me about the situation. Shop online to avoid the poor customer service.
Susan Marich: Signs are tough to find. Feels like a fire hazard. Terrible service. Four clerks at the perfume counter just stood around talking and would not acknowledge I needed assistance. I looked for a clerk on several floors ( no one around) and the up escalators didnt work; 4th floor before I found a clerk who would help. The worst! I ended up leaving and spent my money elsewhere. Some people don't need a job I guess.
Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.
9. Target
Address: 1515 New York Ave NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 914-2396
Business type: Department store
Near Target:
- a 49 meters away paint shops in: Monarch Paint & Design Centers- Benjamin Moore Paint
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Target: what do users think?
Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.
10. Walmart Supercenter
Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Near Walmart Supercenter:
- a 23 meters away gardening center: Walmart Garden Center
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Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲
Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
11. DICK'S Sporting Goods
Address: 2470 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 971-8214
Business type: Sporting goods store
Near DICK'S Sporting Goods:
- a 34 meters away pet shops in: PetSmart
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DICK'S Sporting Goods: what do users think?
Aaron Contic: Came into this location to purchase a set of irons, found a set of Taylormade M2 irons that I initially thought were correctly priced at $499. I asked the team member working in the golf department that I was interested and ask where the rest of the set was. He replied that the rest of the set was missing. I asked what was the current price with 3 clubs of the 7 iron set missing? His response was “that’s the price, my manger won’t change it for some reason, but you can ask him” So I asked to speak to the manger which He initially said was available. I was then told that the manager currently on duty was conveniently on a conference call and was now unavailable and the answer was “NO” on a new price for the remaining clubs. To start the team member was friendly and helpful. That being said. I’m also a manager in retail and if a customer asked to talk to a manager about a reasonable question. Im not going to have my employee have to tell the customer “NO” That’s terrible customer service and it’s also a bad business practice to try to sell customers a product that’s missing pieces for the same price as if it’s not!
Misael Reyes: Staff was very helpful soon as I walked through the door security asked what I needed and I got it in less than 20 minutes I was out the door with my daughter's rollerblade slash roller skates
Maritza Cooper: Always a pleasure to visit this location. The store is always clean and organized. You usually get greeted as you walk in the door. The associates are always helpful and pretty knowledgeable. They will go out of their way to help! Well stocked too! Bought a fitness trampoline to keep a 7 yr old from going stir crazy in an apartment during these NO School days! Hope it works! It was Waaay up high. Had 3 different associates make sure I got what needed. All while helping other customers.
Ara Koh: Ok location compared to other ones. Nicely organized but their shoes selection is not so great.
The Next King: Shallun was amazing!!!! Great help. First time coming to Dick’s Sporting Goods and I was impressed I will be back thank you.
david fegan: good experience shopping here today. multiple staff members were helpful.
L. P. Rock: Went there to purchase a bicycle. Not 1 store employee had any more knowledge of bikes than I did. Me: What size frame does this bike have? Dick's rep: That's a good question, I have no idea sir.Virginia here I come.
Angie Owens: oh my goodness I was on the phone with my cousin, while she was shopping for football cleats for her son. When I tell you that the amount of "OUTSTANDING" customer service that the professional young lady "Ryan" gave to her while she was shopping was absolutely amazing!! I had to tell my cousin through the phone to please tell Ms. Ryan that the level of coatomer service she gave was "THE BEST" that I have seen in a very long time. Ryan if your reading this please keep up the good work!! I am extremely proud of you young lady.
Liliana Gonzalez: Zach did a great job helping me find the the gym equipment I needed. He even helped me load these items into my car after I doubted if the gym equiptment I bough would fit. Thank you so much to him and Horse for the exellent service!
Bella Adoni: Varieties of sports goods. Place was clean and staffs very attentive. They acknowledged us at the time of entry. I and my friend were the only customers in the store. I could have given the store five stars if the price for most of the items were reasonable.
12. Target
Address: 3505 Connecticut Ave NW, Washington, DC 20008
Schedule: Closes soon ⋅ 10PM ⋅ Opens 7AM Thu
Telephone: (202) 892-3794
Business type: Department store
Near Target:
- a 5 meters away ice cream parlours in: Cold Stone Creamery
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Connor Black: My friend is a former employee at this establishment and I decided to post this on their behalf to protect their anonymity. First off, HR is prone to scheduling shifts at horrible times with little regard for the time you will have between shifts. Now this could be fixed if HR was more present and was available to talk about shift scheduling and issues that arise from how they do it. Secondly, the General Manager is very aggressive with their style of management. They often are talking down to people and attempting to single them out for ridicule or to give attitude to. They also have zero regard for a worker's wellbeing or health, instead putting the business before the people who have to make sacrifices for it. If you ever do call out and the GM answers, be prepared because she will try to gaslight you and talk you out of whatever your legitimate reason for not being able to come in is.
Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.
Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.
Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.
Daniel: Right off the metro so it's convenient, not to mention, definitely bigger than you'd think. They took the investment of digging underground for the store (kind of like their NYC Tribeca location) and it definitely paid off. Validate parking when you leave since there's a lot attendant and a gate... no joke. Prices upscale for the location, but they had what I needed and would probably visit again.
Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it
Lindsay Cooper: Purchased baby food online that was listed as in-stock. Received notifications that it was ready to pick-up. My husband went to pick it up and not only did they not have our order, they didn't have the product in stock. My husband then decided to purchase other items while he was there and was followed closely around the store by security so much that he had to ask the person to back off. I called Target HQ and they confirmed that the order was ready for pick up. I'll be going back to Amazon after this experience.
Chaturbhuj bhojwani: It is Very nice and very clean. It is small in size, but they've got everything from groceries to clothes and electronics. It is conveniently located near the red line Cleveland park metro station, and bus ( L1, L2) stop. when you walk in this location, it looks like you're at a duty-free shop at an airport. It is also a quick 5 minute walk from the zoo.
M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.
Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner
13. Walmart Supercenter
Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Near Walmart Supercenter:
- a 0 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.
Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual
Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.
Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.
14. Patagonia
Address: 3104 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 333-1776
Business type: Clothing store
Near Patagonia:
- a 4 meters away couple massages: Qi Image Spa
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Patagonia: what do users think?
Gaurav Aggarwal: Lots of options but not as wide as what is available online. And expensive too. But the staff was super helpful.
Janice L: Store is 3 floors, one upstairs, ground floor and basement. The men's is on the ground floor and women's and children are upstairs. I didn't checkout the basement so I can't say what was there. They have all the styles you see online and I would say probably more because there was a women's winter jacket that I was interested in, but I didn't get it because I wanted to order online instead, and now I can't find it! Anyways, I couldn't decide what color rain coat to get, but an employee was able to inform me about how to clean and take of their light colored rain coats. In the end I went with the pink color rather than my usual black. Really happy with my first Patagonia purchase!
Harry Deitch: Certainly not what it once was. I used to purchase Patagonia exclusively, that won't be the case any longer, short of a miracle they aren't standing behind their product. Pilling isn't normal, oh but they say it is, their back pack webbing tears up clothes, it destroyed a Patagonia hoodie. They suggested we purchase a stone to rub it off. It might be nice if they went back to the original Patagonia quality.
Rommel Fernando: Love this company, and the store didn't let me down when visiting it. Superior service, terrific location by the water, best gear and clothes in the world...whats not to love +++
zeke kooyer: Great customer service. Everyone is really nice and they have all the essentials stocked. Best quality for the price in town.
K Perkins: Great store and very friendly and helpful staff. I had a broken zipper tab on my 4 year old fleece and they replaced it free of charge (Patagonia guarantee) in ten minutes. Love Patagonia and love their clothing! Note you may have to make an appointment as they are limiting the number of people in the store due to COVID.
Tomas Garcia: This store is very well decorated and distributed. It packs two floors of very good quality clothing for cold weather. Most if not all of the clothing items are made from recycled materials, so on top of wearing top quality and fashionable clothing you are helping the environment by buying from the Patagonia brand. Excellent experience and excellent products.
Enrico Tocol: The staff were very helpful and nice. I had to return one item and planned to get another item repaired. They returned the item without any hassle and the one that’s supposed to be repaired, they just offered to replace it with a new one. Excellent customer service and warranty policy! Kudos to Patagonia for responsible business and customer centered practices. Will continue to buy Patagonia products.
Lindsey Casella: Great standards! I had an issue with product purchased at different location, but was running late to DC store to exchange - I called ahead and store let me in 5 minutes after closing to resolve issue. Great, accommodating staff! // Only issue is map location was different from physical address.
Laura McAuley: The best customer service and you don’t even have to explain yourself three times! A quality staff who are happy to help you. The store front is a bit understated that it’s a little hard to find, so make sure you don’t pass it by...like I always do. The Saturday I dropped by, they were serving yummy hummus, stuffed grape leaves, some tacos-type finger food and beer. They were having a fund raiser for cleaning up the wetlands in Ward 8. Gotta love it! Patagonia makes good clothes that fit well and do what they say it does; either to keep you really warm or really cool. Quality stuff comes with a price, but why buy three cheap shirts when you can wear one that washes well, keeps you comfortable and has a flattering fit?
15. Target
Address: 7828 Georgia Ave NW, Washington, DC 20012
Schedule: Closes soon ⋅ 10PM ⋅ Opens 7AM Thu
Telephone: (202) 892-3822
Business type: Department store
Near Target:
- a 26 meters away whisky stores: Morris Miller Wines & Liquors
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Edward Holman: I’ve been coming here since August and they are rarely ever stocked, even when the website says items are in stock. Target needs to find a better way for the in-store inventory to better communicate with the website inventory and keep the shelves stocked. I don’t think it’s a individual store problem, rather a problem with Corporate. I will rate this Target 3 stars because of the floor associates. They are always nice and go above and beyond to help out. Kudos to them!
Yessenia C: This location is conveniently closer to my home than other targets however their product availability is limited. I believe this is an express version of Target. They have small electronics, clothing, market, and home sections. The health, beauty, personal hygiene section is pretty large. Once you know what they do and don't carry it's easier to know what you can purchase there. But it's always clean, good customer service.
MAC Cover: This review deals only with drive up services at Georgia Ave. and Eastern Ave. store in Washington, D.C. Due to a physical impairment another collects my pick up orders. I would not be writing this review if the incident happened once but several times is too much to handle. This location isn't set up for drive up because they constantly leave items out of your order but charge your card. Either Target has someone working drive up who can't read, see, or both. Recently, placed drive up order for paper towels and other items. Got notice from app order was ready which included the paper towels. When order arrived had all items except paper towels which was a huge disappointment. Okay called customer service to make them aware of the hiccup, paper towels were included in total order, charged to my card, but not with my other items. As usual, phone rang and rang but no answer. Finally, customer service answered next day. I explained about missing paper towels, gave order number and got no help. It was like talking to someone from outer space. Young lady said I had to prove I ordered the paper towels. I told her it was a drive up order, gave her my order number, and advised her that store could pull up my order as well. Got no where with customer service, asked to speak to manager, didn't happen, so stressed, had to hand phone to another to talk on my behalf. Still don't have paper towels I already paid for. Not only do they leave items off orders, they stuff a bunch of heavy items in one bag making it awkward to carry. Please check your bags before leaving this location and if you want to avoid a stressful drive up experience, shop Wheaton/Westfield mall location, much better. Target is still my go to store but not this particular location for drive up service.
Dimitri Ivanoff: It's about 1/3 in size of regular Target. Has a fresh produce & meats section, basic grocery items, cleaning supplies plus some clothing, beauty, electronics. Right now (April 2021) mostly serves on-line orders & curbside pickup. Parking is at the back of the store, but there's entrance from Georgia Avenue. Self service at this entrance almost empty while one at the back has waiting line. Pricewise it's inline with Giant, even some groceries could be cheaper.
Dorie Kane: This is a "mini Target" so keep in mind you can't expect it to have the inventory of the large stores. That said, I go there for essentials and typically find what I need (including hair care products which many have complained about). Staff - including security - are overall nice and helpful. Like another reviewer I did find they were unable to place an order for me - I needed a different size and wanted to apply the credit to an order. They have me a refund and I placed the order myself online. I guess there are some things smaller stores can't do but I do like this one for its convenience when it comes to basics.
Janice Temple: This Target Store is well-lit with wide aisles. I went there on a Sunday evening. Some of the shelves were empty from Saturday shoppers. I wanted to buy Figi Water but they were sold out. I am impressive by the organic selection of groceries. The parking was plentiful the day and time that I went.
SW: Neat small Target. However the security there is awful!!!! Everytime I’ve visited there is a security guard (man with National jersey) following me and whoever I visit the store with. I live in the area, so I frequent this store a lot. Mind you he is not clever with the following. He straight goes to whatever aisle I am in. This makes me not what to use this Target
Bryan Cortez: Don't understand the negative reviews? This is a smaller Target, of course you won't have everything you have at a regular Target - but it has all the essentials. Need milk? eggs? chicken? They have it. Need a spare shirt, or pair of pants? They have it. Need some airpods? Need a spare controller? Maybe you need shampoo, or medication? Target has it. They have all the essentials you need all in this store. Seriously, if you want to know if they have something before you come - use the Target app, it'll be your best friend on each Target Run. This store was definitely needed in the area! Prices are very fair, compared to other retailers nearby. Very clean, organized ---- and the best part are the employees - Very helpful!
Bre'Anna Scott: Pushy and profiling security... scolds children who's parents are in plain sight. Unprofessional and aggressive in their approach.
dontec H.: I was just in my neighborhood store to purchase Goodfellow t-shirts. My preferred size wasn't available. I went to guest relations for assistance. She called over a Manager for assistance. I asked if he knew when the t-shirts would be back in stock. He said the store didn't do the ordering. The company sends over inventory based on their sales, etc. . He said one pack would be sent over in L in a few days. I needed medium. I asked if the Store Manager was in store. He let me know the Clothing Manager was on duty. The clothing manager came over and I explained my need for a medium size. He went to check the shelf. He returned to let me know that the item wasn't on the shelf and is a high theft item. He then said he doesn't know when they'd be coming. He was talking to me very loudly to the point that other customers could hear our conversation. I asked him when the Store Manager would be returning. I let him know that he was speaking to me in an elevated tone and I was standing in front of him. He then said that he was the store manager. Target has employees that lie and render poor customer service to paying shoppers.
16. ZARA
Address: F St NW #1025, Washington, DC 20004
Telephone: (833) 247-2473
Business type: Clothing store
Web page: https://www.zara.com/
ZARA: what do users think?
kaitlin gauthier: Avoid this Zara. Their fitting rooms are closed more than half the time, without explanation. They appear to be sorting through clothes in the fitting room area instead of letting customers use it. Understandable enough if this was March 2020, but we’re well into 2022 and Zara is the only store that continues to close the fitting rooms sporadically. I asked the staff how long they’d be closed and they said “until further notice”….
Kateri Somrak: Personnel are friendly but LORD I’ve never wasted so much time waiting in line. Fitting rooms are closed so they encourage you to buy things and then just return them. So then you wait in line to check out because not all the registers are open. And then when items inevitably don’t work out, your forced to wait in line again to return them. I stopped by twice today and kept thinking “oh, it must get better.” It doesn’t. Bring a book. You’ll be here awhile. Maybe this is the business model? If I value my time at more than the cost of the two dresses I’m returning I’m definitely losing money and am tempted to just keep them…
R C: The WORST Zara! The lines are horrible & they don’t do anything to try & assist. There are associates walking around adjusting clothes on racks! USE your resources! You already know that due to your policy of having the fitting rooms closed, your return lines are likely to be long. They had 1 person at the register. ONE! Be proactive & efficient! It’s like this every time I come in here. This was my 3rd visit. This picture is not even 1/2 the line. It starts at the door
Tomi Akinmola: If you don’t want to get robbed Avoid at all costs. I bought 11 items, the sales associate only put 5 items in the bag. I returned to the store for the remaining items the same day! They refuse to check the cameras, they say they can’t find the missing items and won’t issue a refund. I file a claim with customer service the exact same day and a month later they still won’t give me my money back. Every manager gives me a different story. On top of the unbearable lines, managers are rude and not understanding and there are no fitting rooms open.
Shakira Coulter: I really really really wish that I could give this store Zero stars. Now if you’re a Zara shopper (I’ve been shopping with them consistently since 2007) you know that their lines are long and you know that the store will definitely be busy but this particular location right here is just ridiculous! I waited in line over an hour (lost count after the hour). Not because the line was long! Not because the systems were down! Not even because they were busy! Their cashiers were actually hanging hangers while they were assisting customers lol… I have to laugh because it was really the most ridiculous thing I’ve ever seen in my life! And get this: They had more than enough staff standing around that could’ve been on “hanger duty” but No the cashiers were also responsible for not only hanging the hangers but wrapping rubber bands around them to hold them together! All I can say is someone get them a new manager NOW! Wait before I forget… Also, I asked one of the associates where the fitting room was and was told they didn’t have one! Not their fitting room is closed but “We don’t have one (with an attitude)” as if a fitting rooms never existed in the store! She must’ve been upset about the hangers too… lol!
C F: I walked in and I thought the store was closing. I hope not because I like Zara's concept. However, clothes, boxes and merchandise were thrown everywhere. There was little to no inventory and what they had available was all mixed up. Fitting rooms were closed and being used as a storage room. Associates were friendly but I felt bad for them as they seemed to be sorting things in the closed fitting room. The H&M next door is tidy, clean, well stocked and the associates are much more upbeat so I dont think its location specific. I saw a lot of shoppers in Zara lost like me trying to dig through scattered inventory. Sad because if you need something from Zara, I am not sure you will find it at this location and I really wish it were better.
Media Monitor: This Zara is the worst location. Never enough employees in the registers. BS policies of no returns in the upstairs register when the line is unbearable downstairs. Never fitting rooms open. A mess. Avoid at all cost. You will be better off going to another farther location.
Triva Watlington: Lines too long, fitting rooms are still closed and its May 2022. Zara carry sizes from S-XXL but every time I walk in there's only small and mediums. This store need to offer a better range of sizes.
Thomas: There were two associates on the top floor behind the register (doing nothing and on their phones) but explained they couldn't check me out and the open registers were downstairs. The line downstairs began forming to the point of the security guard having to restructure the line to make room for customers entering Zara. At one point, a customer went to the register with multiple items of the same piece of clothing (mind you about eight different outfits) and then began trying on the pieces in front of the associate to get their approval/commentary. The customer then would walk to the mirror to get a second look before returning to the register. This went on for about twenty minutes and allowed for only one register to be open with about 50+ guests in line. Absolutely ridiculous. I've experienced slowness here before, but this took it to a new level. Do better, Zara.
Marla Wilson: WORST Zara I have ever visited. The store is completely trash. It looks like a bargain basement. Clothes are everywhere and extremely unorganized. The sales associates are barely working. Clothes are piled up all over the CLOSED fitting rooms where it appears to double as a stock room. This location should just be labeled as one of their outlets.
17. Costco Wholesale
Address: 2441 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 269-8540
Business type: Warehouse store
Near Costco Wholesale:
- a 13 meters away hearing centers in: Costco Hearing Aid Center
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Costco Wholesale: what do users think?
Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.
George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸
Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!
Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!
B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.
I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.
Jneen Pas: The lines were long but the cashier was polite. Then my reciept didn't print at the register and I had to wait an additional 20 mins for them to bring me a printed reciept from the back. Made my rating less.
Hannah Solomon: I'm just reviewing so they'll read this some day on beach too sandy water to wet. It's what you expect. At one point in my life I lived on the rotisserie chicken, miracle noodles, and bell peppers. 10/10. Return policy is clutch for trying out new stuff too.
Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.
Cynthia Smith: Some staff are rude, I believe that everyone needs to take the time and rate this store, I was one of those who instead of addressing the rudeness, i thought maybe some one else can address it but if we all think this way, then we are all going to get stuck with same rude people. I finally had enough, I addressed the problem. The store need to train staff on cultural sensitivity. Some cashiers bully customers, sad part too much hatred in this store. Hope the corporate sends people from headquarters and experience the hate maybe this store can turn for the better..the store have a good seafood manager. He listened to me while i was looking for a manager to address the bad treatment i received. Costco we want to be welcomed in your store
18. The Home Depot
Address: 150 Hampton Park Blvd, Capitol Heights, MD 20743
Schedule: Closes soon ⋅ 10PM ⋅ Opens 6AM Thu
Telephone: (301) 324-0180
Business type: Home improvement store
Near The Home Depot:
- a 150 meters away panda express: Panda Express
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The Home Depot: what do users think?
Triumph: We purchased a chainsaw last week. There was an issue and the associate(s) rectified it professionally. We noticed there is an improvement at this location with the overall customer experience. We will continue to conduct business here.
Heavyboy501: I come here quite often due to my job as a project manager. I come here at 6:05am and I take time to find stuff no problem. The issue lies in the staff every time I go to the pro desk to check out nobody is ever there. Today I called to ask what the availability on garden Sod was and the person working at the Lawn and Gardening section did not pick up I was on a long wait and eventually a staff member picked up I waited a while and transferred my call without telling me. Someone on the other line picked up and hung up as soon as I got transferred. I called again and someone from the Lawn and Gardening section answered the phone only to hang up on me.
Demia Roman: I went to this store today and the service was horrible. I wanted to purchase 1 bag of kings Charcoal but apparently they only sell them in 2 pks. I didn't know this because the bags on display were all individually stacked. I grabbed one and some lighter fluid and proceeded to the purchase counter at self checkout. A employee stopped me to tell me I had to buy 2 bags and I said I only want one bag. They continued to argue me down insisting that I must buy 2 bags. I asked for the manager because I mentioned to the employee that the bags are literally on display as individual bags. There was no sign stating that the bags were for sale in packs of 2. I felt the store was trying to force me to buy more than what I needed because there wasn't a sign listing the price and that they were sold in 2s. The manager eventually came over and told me I had to buy 2 or pay for 2 and take one bag. So I said ok fine just get me out of here I paid for the charcoal and fluid and I asked him if he could help me get another bag as the bags are heavy and there were no carts available due to memorial day shoppers taking up the carts. He said he could call someone to help me but it would be about 15 minutes before anyone would help. Sir excuse me? You're literally standing here doing NOTHING why couldn't you help me to carry these bags seeing as though I also had my 3 yr old autistic son with me struggling and I was struggling to carry the bag and handle my toddler who is clearly special needs! Smh whoever that manager is needs additional customer service training or needs NOT to be working for this company. He clearly ignored the fact I had my special needs child and needed immediate assistance and outright refused to assist me HIMSELF with my bags.. NEVER AGAIN will I shop at this location. Very ghetto and the store is a mess on the regular (hence the bags of charcoal not being bounded together properly on display to be sold as a pack of 2). Do better please train your staff and management in customer service and helping those with special needs & keep the store clean with items placed neatly and correctly w/price signs visible.
Bloved Adjust: Great work by Management and chasher totally took care of my experiance and situation just how a paying customore likes thanks
Benjamin Kelley: Excellent customer service... 😊The young lady the help me find Vigoro Feed and Weed, took me to the asle where the product was, the asle was filled with products just arriving from the platform, basically you couldn't wall down the aisle. Some how she got through and brought the Feed and Weed to me. Excellent Customer Service at the Capitol Heights Home Depot Store.
K A: I ordered a sewing chair online and it was shipped to the capitol heights Home Depot. The pick up process was fast and seamless. The store is well organized and fully stocked with appliances, tools and more.I highly recommend ♿️Wheelchair Accessible Restroom✅ 🚻Restroom✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheel Chair Accessible Parking Lot✅ 🅿️ Adequate Parking Space
abigale Wallace: Today I went to get some Sheetrock and when I got there I asked them if I could rent a truck to take it home they said absolutely! So I said okay let me go grab the Sheetrock real quick and they said okay see you then. So I bring the TWO hand carts I loaded of 20 things of Sheetrock to the desk to load to the truck and they say “oh sorry we stop renting the truck at 6pm” same person I had just talked to like 15 minutes before at 5:20pm… Waist of my time and energy! Most of the people here don’t know anything about the job they are working or where things are at. This was just the last straw for me.
Layla Abney: Probably the worst HD I have been to. During my basement remodel I placed many orders for pickup by me or my contractor. Half of my order would get canceled because they “said” they didn’t have the items that they were supposed to have when I placed the order. Basic things like corner bead, 5 gallon bucket of Behring paint. I would go to the store to find a replacement only to find the original items were actually there, most times in the quantities that were indicated online. Going to the “customer service” counter for returns is hit or miss but mostly miss. I need to wait for someone to finish texting, having a personal conversation with a coworker, or whatever else prevents them from acknowledging me in a timely manner. Then the attitude as though I am bothering you by having a return or the fact that someone was too lazy to actually pull my order. I try to avoid at all costs even though it is the closest one.
Spank Detail: This rating is based my personal shopping experience with an associate that seems to work in the power tools department. She is VERY knowledgeable and makes all the sense when giving recommendations on products and usage, stats, pros & cons. Sadly I did make note of her name but she has helped me with my purchases on about 5, 6 previous occasions since June of 2021. She is a brownskin queen, pleasant west indian/Caribbean accent, friendly, bubbly and attentive. What stuck out the most to me is her ability to fully focus on your issue while still working WITHOUT making you feel like like you're in the way or slowing her down from doing her job. Don't you just shake your head at those employees that give you that 'I'm busy working, what do want?" attitude. Like their work does not include customers 🤷🏾♂️. Needless to say it was refreshing and as a business owner myself I promise you employees like these are hard to find and come with experience, a knack for working or both. Good job HD. Next time I shop here it may be for a future employee 😂 (I'll get her name and edit this post she needs her shout out!)
Lady Wyatt: Not crowded. Had an issue when doing self check out with the machine, but a very helpful, kind, understanding and professional young lady provided the assistance needed to complete our transaction....thanks.
19. Nordstrom
Address: 1400 S Hayes St, Arlington, VA 22202
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 415-1121
Business type: Department store
Near Nordstrom:
- a 28 meters away bracelet stores: Kay Jewelers
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Nordstrom: what do users think?
Mark Blanchard: I've been to at least a dozen different Nordstroms in various states, and this is unfortunately the worst and lowest quality one I've ever shopped at. Hardly any inventory, extremely disorganized, hard to find staff, merchandise is not current, and displays are dirty and broken. Returns are easy, and staff is nice when you get hold of someone.
Response: We're sorry to hear this was your experience. We appreciate you bringing this to our attention, we will certainly pass this feedback along to our teams. -Tasha
Betty Entzminger: When you want to have an incredible shopping experiences go to Nordstrom. I at an event where we had such a great time on Sunday for my friend Renowned Make Up Artist launching and from the Assistant Store Manager and everyone else that was a part of planning and executing Derrick event Y'ALL are the best!! Which makes Nordstrom one of the leaders in Customer Satisfaction! Look at our smiles..Thank you Nordstrom for having us!
Hilda Kroll: Three floors of lovely things that are beautifully displayed. I'm not ever going to spend $500 on a purse, but this is a good place to shop for those who can and do. There's a personal stylist available, a shoe shine stand, a cafe. I have friends who shop here all the time and love it.
Louise Watts: The staff is so nice! First time back in a mall in 24 months. They were helpful but didn't hover. Patient! Bought a great sweater, tee shirt and pants, all on sale going into rotation immediately.
Rasha Sharif: I go there a lot to return my online orders or exchange them. I rarely will ship to be honest in this store. The customer service is ok and they let you self validate for the parking. I just find it easy for me to find what I want online then try it at home, keep what I like and return what is not working.
Breda Purdy: We went to Nordstrom to shop but found a gem: their restaurant. Everything we had was amazing from sandwiches to salads. I could not believe how wonderful the tomato soup tasted. The staff there could not be nicer.So glad we happened to wander in. Highly recommend.
Eric Larson: Should have asked his name, but the gentleman working Mens Fragrances around 1:45 on 5/16/22 found my misplaced wedding ring and returned it to me. Now that's what I call customer service!
REALTOR: In January I received an email for 50$ off of my next purchase and I have yet to receive it from Nona Parker. I have emailed her and spoke to her over the phone and still no code. 50$ may not be that much to some but it definitely helps when you have a cart full of items please don’t send emails if you aren’t going to follow through with them.
Response: So sorry to hear this! Would you mind sending us an email at dgtlstrrvwsmb@nordstrom.com with a copy of this review and your preferred contact information? We'd like to follow up with you on this. Thank you, -Bee
Brandyn: I came here for one goal and was to get a pair of shoes. Richard from the shoe department was extremely helpful and extremely friendly. He was able to find the shoes I was specifically looking for order them and now are currently on my feet. Go see Richard he is the best dressed in the department
CgScor G: The place seems small from the inside of the mall but is a pretty good size. Now it was a little confusing, if you're looking for children clothing. You'll feel like you're in a different store cause is a separate entrance but same store department.
20. Frager's Hardware
Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 543-6157
Business type: Hardware store
Near Frager's Hardware:
- a 18 meters away event catering: Well Dunn
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Frager's Hardware: what do users think?
Fred Gamble Jr: I bought the XL Big Green Egg display model and was handled by Hannah who was so nice and courteous to me! She not only handled my transaction with a smile, but ensured that my delivery would be seamless. Kyle and Mateo came to my home and were two of the nicest delivery professionals I ever encountered. Its so nice to have a local hardware store which I can trust and do business. Frager's Ace Hardware has earned my business and they will earn yours too.
Response: What a wonderful review Fred! Thank you for trusting us with your purchase. So glad to hear such wonderful things about our employees- we'll be share these comments along to our team. Happy holidays to you!
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Amy Chiou: The people here are so nice and helpful. They always know where to find things in the store. It's a classic hardware store with the added bonus of fun and quirky household goods and gifts.
Response: We love quirk! Thanks for shopping with us over the big boxes, we are glad to have customers like you who shop and support local.
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Al Boyd: Customer service, was excellent. But I didn't appreciate being mistaken for a thief. I had the receipt was in my bag. I am a retired police officer, I don't need too steal anything from anyone.
Response: Thanks for taking the time to leave a review. We hope you'll shop local with us again soon!
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
Nathan Deunk: Very convenient location, and they've really improved the store since they moved locations. Unfortunately, Fragers employees and contractors consistently endanger the residents of the surrounding community by illegally parking on both 11th SE and Pennsylvania SE. I can't support a store that cares so little for their neighbors, especially when those neighbors are their customers.
