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1. Nordstrom Rack - Washington
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5
1054 reviews
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Address: 1800 L St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 627-3650
Business type: Department store
George Brightman: Plenty of stock, although uneven from department to department. Staff on hand were friendly, capable and obviously very busy ( probably quite a few out sick or under quarantine ) -- so bring your own sense of fashion, do some browsing, and go home with some serious bargains !
40ish Sophisticate: This is the worst Rack I have ever been to and I am a frequent shopper plus a Nordstrom card holder for decades. The service is very poor. Lots of standing around, only one person checking out but plenty of security though. Will not return. This an update- I am just now seeing that the cashier did not credit my account for my return! This is absolutely unacceptable! I wish I never shopped at this location 😪
Response: Hello, We're sorry to hear about your recent experience at our store. Thank you for your feedback and we'll be sure to share this with our teams.
M Hunt: Horrible "customer service" at this location. Employees are rude and extremely unhelpful. I understand that retail has its challenges and am completely empathetic; however, multiple employees across the board at this location are downright terrible at their job and their attitude is even worse.
Response: Thank you for taking the time to share this with us. We're truly sorry for the disappointing experience and will send this feedback over to our teams. - Trevor
Leonard Schneider: Great location. Some of the Racks are hit or miss, this is one of the good ones. Nice staff
2. Nordstrom Rack - Washington
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5
1039 reviews
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Address: 555 12th St NW Suite C120, Washington, DC 20004
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 827-2499
Business type: Department store
LISA HANEY: I love this place! They have quality goods for a fraction of the price.I’m a shoe hoarder. With a size 11 foot it’s hard to find good shoes There’s always a good selection for my big feet.
Rossitza Newhall: Prices mostly from $39 and up. Store was clean and orderly. A couple of customers. Monday lunch time. A brief stroll through clothing only.
Veronica Edward: Love the store have very good merchandise just needs some more sales people on the floor especially and the shoe department I am a new shower at the store really like the sto6 .
Assuming Heiress: Great location and merchandise prices are typical of Nordstrom Rack. To use the restroom, you must ask an employee who works on the floor for the code.
Hner Zebari: Very pricey compare to other stores!
Response: Thanks for your thoughts. We appreciate your stopping by, Hner. - Mariah
Your Helpful Wendy: It has two stories and a good variety of women, men, and house products from well known brands. The store was a little confusing. They had good sales. They had a security guy at the entrance.
Response: Thanks for stopping by! -Tasha
Michele Pinkard - Green: I like shopping at Nordstrom Rack. I always come out of the store with several things when I shop there. I love their shoe selection and the quality of their merchandise.
3. The Container Store - Washington
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5
265 reviews
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Address: 4500 Wisconsin Ave, Washington, DC 20016
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 478-4000
Business type: Home goods store
Hanna Foreman: Best container store in the area. Always clean and the staff are great. Highly recommend coming here for your food container needs over going to the target next door.
James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.
M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.
A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!
Matthew Weaver: Always easy when you check in via the email for order and it comes right out.
DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame
4. Lowe's Home Improvement - Washington
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4.9
1967 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Closes soon ⋅ 10PM ⋅ Opens 6AM Thu
Telephone: (202) 378-2500
Business type: Home improvement store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
5. REI Co-op - Washington
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4.3
671 reviews
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Address: 201 M St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 543-2040
Business type: Camping store
Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
Louisa Buatti: I visited REI for the first time since the pandemic began. My pick up of an online order went very smoothly. Every staff person I encountered was friendly and helpful--they all offered to direct me to the customer service/pick up area. I was in and out of the store in a flash.
H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.
Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!
R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.
6. Target - Washington
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3.6
777 reviews
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Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Closes soon ⋅ 10PM ⋅ Opens 8AM Thu
Telephone: (202) 777-3773
Business type: Department store
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
7. Walmart Supercenter - Washington
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3.8
7110 reviews
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Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
8. Macy's - Washington
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4.2
3524 reviews
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Address: 1201 G St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 628-6661
Business type: Department store
Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles
Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.
9. Target - Washington
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3.3
108 reviews
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Address: 1515 New York Ave NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 914-2396
Business type: Department store
Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
10. Walmart Supercenter - Washington
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4.1
5946 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
11. DICK'S Sporting Goods - Washington
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4.2
487 reviews
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Address: 2470 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 971-8214
Business type: Sporting goods store
Aaron Contic: Came into this location to purchase a set of irons, found a set of Taylormade M2 irons that I initially thought were correctly priced at $499. I asked the team member working in the golf department that I was interested and ask where the rest of the set was. He replied that the rest of the set was missing. I asked what was the current price with 3 clubs of the 7 iron set missing? His response was “that’s the price, my manger won’t change it for some reason, but you can ask him” So I asked to speak to the manger which He initially said was available. I was then told that the manager currently on duty was conveniently on a conference call and was now unavailable and the answer was “NO” on a new price for the remaining clubs. To start the team member was friendly and helpful. That being said. I’m also a manager in retail and if a customer asked to talk to a manager about a reasonable question. Im not going to have my employee have to tell the customer “NO” That’s terrible customer service and it’s also a bad business practice to try to sell customers a product that’s missing pieces for the same price as if it’s not!
Maritza Cooper: Always a pleasure to visit this location. The store is always clean and organized. You usually get greeted as you walk in the door. The associates are always helpful and pretty knowledgeable. They will go out of their way to help! Well stocked too! Bought a fitness trampoline to keep a 7 yr old from going stir crazy in an apartment during these NO School days! Hope it works! It was Waaay up high. Had 3 different associates make sure I got what needed. All while helping other customers.
Ara Koh: Ok location compared to other ones. Nicely organized but their shoes selection is not so great.
The Next King: Shallun was amazing!!!! Great help. First time coming to Dick’s Sporting Goods and I was impressed I will be back thank you.
david fegan: good experience shopping here today. multiple staff members were helpful.
Angie Owens: oh my goodness I was on the phone with my cousin, while she was shopping for football cleats for her son. When I tell you that the amount of "OUTSTANDING" customer service that the professional young lady "Ryan" gave to her while she was shopping was absolutely amazing!! I had to tell my cousin through the phone to please tell Ms. Ryan that the level of coatomer service she gave was "THE BEST" that I have seen in a very long time. Ryan if your reading this please keep up the good work!! I am extremely proud of you young lady.
Liliana Gonzalez: Zach did a great job helping me find the the gym equipment I needed. He even helped me load these items into my car after I doubted if the gym equiptment I bough would fit. Thank you so much to him and Horse for the exellent service!
Bella Adoni: Varieties of sports goods. Place was clean and staffs very attentive. They acknowledged us at the time of entry. I and my friend were the only customers in the store. I could have given the store five stars if the price for most of the items were reasonable.
12. Target - Washington
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3.9
33 reviews
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Address: 3505 Connecticut Ave NW, Washington, DC 20008
Schedule: Closes soon ⋅ 10PM ⋅ Opens 7AM Thu
Telephone: (202) 892-3794
Business type: Department store
Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.
Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.
Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.
Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it
M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.
Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner
13. Walmart Supercenter - Washington
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4.1
6250 reviews
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Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
14. Patagonia - Washington
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4.6
263 reviews
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Address: 3104 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 333-1776
Business type: Clothing store
Gaurav Aggarwal: Lots of options but not as wide as what is available online. And expensive too. But the staff was super helpful.
zeke kooyer: Great customer service. Everyone is really nice and they have all the essentials stocked. Best quality for the price in town.
K Perkins: Great store and very friendly and helpful staff. I had a broken zipper tab on my 4 year old fleece and they replaced it free of charge (Patagonia guarantee) in ten minutes. Love Patagonia and love their clothing! Note you may have to make an appointment as they are limiting the number of people in the store due to COVID.
Tomas Garcia: This store is very well decorated and distributed. It packs two floors of very good quality clothing for cold weather. Most if not all of the clothing items are made from recycled materials, so on top of wearing top quality and fashionable clothing you are helping the environment by buying from the Patagonia brand. Excellent experience and excellent products.
Enrico Tocol: The staff were very helpful and nice. I had to return one item and planned to get another item repaired. They returned the item without any hassle and the one that’s supposed to be repaired, they just offered to replace it with a new one. Excellent customer service and warranty policy! Kudos to Patagonia for responsible business and customer centered practices. Will continue to buy Patagonia products.
Lindsey Casella: Great standards! I had an issue with product purchased at different location, but was running late to DC store to exchange - I called ahead and store let me in 5 minutes after closing to resolve issue. Great, accommodating staff! // Only issue is map location was different from physical address.
Laura McAuley: The best customer service and you don’t even have to explain yourself three times! A quality staff who are happy to help you. The store front is a bit understated that it’s a little hard to find, so make sure you don’t pass it by...like I always do. The Saturday I dropped by, they were serving yummy hummus, stuffed grape leaves, some tacos-type finger food and beer. They were having a fund raiser for cleaning up the wetlands in Ward 8. Gotta love it! Patagonia makes good clothes that fit well and do what they say it does; either to keep you really warm or really cool. Quality stuff comes with a price, but why buy three cheap shirts when you can wear one that washes well, keeps you comfortable and has a flattering fit?
15. Target - Silver Spring
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3.6
69 reviews
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Address: 7828 Georgia Ave NW, Washington, DC 20012
Schedule: Closes soon ⋅ 10PM ⋅ Opens 7AM Thu
Telephone: (202) 892-3822
Business type: Department store
Edward Holman: I’ve been coming here since August and they are rarely ever stocked, even when the website says items are in stock. Target needs to find a better way for the in-store inventory to better communicate with the website inventory and keep the shelves stocked. I don’t think it’s a individual store problem, rather a problem with Corporate. I will rate this Target 3 stars because of the floor associates. They are always nice and go above and beyond to help out. Kudos to them!
Janice Temple: This Target Store is well-lit with wide aisles. I went there on a Sunday evening. Some of the shelves were empty from Saturday shoppers. I wanted to buy Figi Water but they were sold out. I am impressive by the organic selection of groceries. The parking was plentiful the day and time that I went.
SW: Neat small Target. However the security there is awful!!!! Everytime I’ve visited there is a security guard (man with National jersey) following me and whoever I visit the store with. I live in the area, so I frequent this store a lot. Mind you he is not clever with the following. He straight goes to whatever aisle I am in. This makes me not what to use this Target
16. ZARA - Washington
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3.4
609 reviews
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Address: F St NW #1025, Washington, DC 20004
Telephone: (833) 247-2473
Business type: Clothing store
kaitlin gauthier: Avoid this Zara. Their fitting rooms are closed more than half the time, without explanation. They appear to be sorting through clothes in the fitting room area instead of letting customers use it. Understandable enough if this was March 2020, but we’re well into 2022 and Zara is the only store that continues to close the fitting rooms sporadically. I asked the staff how long they’d be closed and they said “until further notice”….
Kateri Somrak: Personnel are friendly but LORD I’ve never wasted so much time waiting in line. Fitting rooms are closed so they encourage you to buy things and then just return them. So then you wait in line to check out because not all the registers are open. And then when items inevitably don’t work out, your forced to wait in line again to return them. I stopped by twice today and kept thinking “oh, it must get better.” It doesn’t. Bring a book. You’ll be here awhile. Maybe this is the business model? If I value my time at more than the cost of the two dresses I’m returning I’m definitely losing money and am tempted to just keep them…
R C: The WORST Zara! The lines are horrible & they don’t do anything to try & assist. There are associates walking around adjusting clothes on racks! USE your resources! You already know that due to your policy of having the fitting rooms closed, your return lines are likely to be long. They had 1 person at the register. ONE! Be proactive & efficient! It’s like this every time I come in here. This was my 3rd visit. This picture is not even 1/2 the line. It starts at the door
Tomi Akinmola: If you don’t want to get robbed Avoid at all costs. I bought 11 items, the sales associate only put 5 items in the bag. I returned to the store for the remaining items the same day! They refuse to check the cameras, they say they can’t find the missing items and won’t issue a refund. I file a claim with customer service the exact same day and a month later they still won’t give me my money back. Every manager gives me a different story. On top of the unbearable lines, managers are rude and not understanding and there are no fitting rooms open.
Shakira Coulter: I really really really wish that I could give this store Zero stars. Now if you’re a Zara shopper (I’ve been shopping with them consistently since 2007) you know that their lines are long and you know that the store will definitely be busy but this particular location right here is just ridiculous! I waited in line over an hour (lost count after the hour). Not because the line was long! Not because the systems were down! Not even because they were busy! Their cashiers were actually hanging hangers while they were assisting customers lol… I have to laugh because it was really the most ridiculous thing I’ve ever seen in my life! And get this: They had more than enough staff standing around that could’ve been on “hanger duty” but No the cashiers were also responsible for not only hanging the hangers but wrapping rubber bands around them to hold them together! All I can say is someone get them a new manager NOW! Wait before I forget… Also, I asked one of the associates where the fitting room was and was told they didn’t have one! Not their fitting room is closed but “We don’t have one (with an attitude)” as if a fitting rooms never existed in the store! She must’ve been upset about the hangers too… lol!
Media Monitor: This Zara is the worst location. Never enough employees in the registers. BS policies of no returns in the upstairs register when the line is unbearable downstairs. Never fitting rooms open. A mess. Avoid at all cost. You will be better off going to another farther location.
Marla Wilson: WORST Zara I have ever visited. The store is completely trash. It looks like a bargain basement. Clothes are everywhere and extremely unorganized. The sales associates are barely working. Clothes are piled up all over the CLOSED fitting rooms where it appears to double as a stock room. This location should just be labeled as one of their outlets.
17. Costco Wholesale - Washington
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4.5
7913 reviews
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Address: 2441 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 269-8540
Business type: Warehouse store
Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.
George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸
Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!
Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!
B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.
I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.
Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.
Cynthia Smith: Some staff are rude, I believe that everyone needs to take the time and rate this store, I was one of those who instead of addressing the rudeness, i thought maybe some one else can address it but if we all think this way, then we are all going to get stuck with same rude people. I finally had enough, I addressed the problem. The store need to train staff on cultural sensitivity. Some cashiers bully customers, sad part too much hatred in this store. Hope the corporate sends people from headquarters and experience the hate maybe this store can turn for the better..the store have a good seafood manager. He listened to me while i was looking for a manager to address the bad treatment i received. Costco we want to be welcomed in your store
18. The Home Depot - Prince George's County
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4.1
1671 reviews
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Address: 150 Hampton Park Blvd, Capitol Heights, MD 20743
Schedule: Closes soon ⋅ 10PM ⋅ Opens 6AM Thu
Telephone: (301) 324-0180
Business type: Home improvement store
Triumph: We purchased a chainsaw last week. There was an issue and the associate(s) rectified it professionally. We noticed there is an improvement at this location with the overall customer experience. We will continue to conduct business here.
Heavyboy501: I come here quite often due to my job as a project manager. I come here at 6:05am and I take time to find stuff no problem. The issue lies in the staff every time I go to the pro desk to check out nobody is ever there. Today I called to ask what the availability on garden Sod was and the person working at the Lawn and Gardening section did not pick up I was on a long wait and eventually a staff member picked up I waited a while and transferred my call without telling me. Someone on the other line picked up and hung up as soon as I got transferred. I called again and someone from the Lawn and Gardening section answered the phone only to hang up on me.
Bloved Adjust: Great work by Management and chasher totally took care of my experiance and situation just how a paying customore likes thanks
K A: I ordered a sewing chair online and it was shipped to the capitol heights Home Depot. The pick up process was fast and seamless. The store is well organized and fully stocked with appliances, tools and more.I highly recommend ♿️Wheelchair Accessible Restroom✅ 🚻Restroom✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheel Chair Accessible Parking Lot✅ 🅿️ Adequate Parking Space
abigale Wallace: Today I went to get some Sheetrock and when I got there I asked them if I could rent a truck to take it home they said absolutely! So I said okay let me go grab the Sheetrock real quick and they said okay see you then. So I bring the TWO hand carts I loaded of 20 things of Sheetrock to the desk to load to the truck and they say “oh sorry we stop renting the truck at 6pm” same person I had just talked to like 15 minutes before at 5:20pm… Waist of my time and energy! Most of the people here don’t know anything about the job they are working or where things are at. This was just the last straw for me.
Layla Abney: Probably the worst HD I have been to. During my basement remodel I placed many orders for pickup by me or my contractor. Half of my order would get canceled because they “said” they didn’t have the items that they were supposed to have when I placed the order. Basic things like corner bead, 5 gallon bucket of Behring paint. I would go to the store to find a replacement only to find the original items were actually there, most times in the quantities that were indicated online. Going to the “customer service” counter for returns is hit or miss but mostly miss. I need to wait for someone to finish texting, having a personal conversation with a coworker, or whatever else prevents them from acknowledging me in a timely manner. Then the attitude as though I am bothering you by having a return or the fact that someone was too lazy to actually pull my order. I try to avoid at all costs even though it is the closest one.
Lady Wyatt: Not crowded. Had an issue when doing self check out with the machine, but a very helpful, kind, understanding and professional young lady provided the assistance needed to complete our transaction....thanks.
19. Nordstrom - Arlington
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4.4
1251 reviews
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Address: 1400 S Hayes St, Arlington, VA 22202
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 415-1121
Business type: Department store
Rasha Sharif: I go there a lot to return my online orders or exchange them. I rarely will ship to be honest in this store. The customer service is ok and they let you self validate for the parking. I just find it easy for me to find what I want online then try it at home, keep what I like and return what is not working.
Breda Purdy: We went to Nordstrom to shop but found a gem: their restaurant. Everything we had was amazing from sandwiches to salads. I could not believe how wonderful the tomato soup tasted. The staff there could not be nicer.So glad we happened to wander in. Highly recommend.
REALTOR: In January I received an email for 50$ off of my next purchase and I have yet to receive it from Nona Parker. I have emailed her and spoke to her over the phone and still no code. 50$ may not be that much to some but it definitely helps when you have a cart full of items please don’t send emails if you aren’t going to follow through with them.
Response: So sorry to hear this! Would you mind sending us an email at dgtlstrrvwsmb@nordstrom.com with a copy of this review and your preferred contact information? We'd like to follow up with you on this. Thank you, -Bee
Brandyn: I came here for one goal and was to get a pair of shoes. Richard from the shoe department was extremely helpful and extremely friendly. He was able to find the shoes I was specifically looking for order them and now are currently on my feet. Go see Richard he is the best dressed in the department
20. Frager's Hardware - Washington
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4.6
739 reviews
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Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 543-6157
Business type: Hardware store
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
