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1. Buff & Blue Technology Center - Washington
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5
5 reviews
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Address: 800 21st St NW, Washington, DC 20052
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 994-9300
Business type: Computer store
Jose Leonardo Guillen: Worst customer service ever! My order got cancelled without even notifiying the reason. They gave me a number and email so I could get in touch and I NEVER got a proper answer. I bought a Mac Pro and other accessories in the store (was ok) but my “online purshase” was absolute trash. BE CAREFUL WHEN BUYING ONLINE FROM THIS STORE.
Sam Cosme: Had my trackpad fixed and received excellent service from Russell
2. Best Buy - Washington
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5
2198 reviews
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Address: 3100 14th St NW Ste 203, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 387-6150
Business type: Computer store
Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.
3. Office Depot Tech Services - Washington
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4.9
3 reviews
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Address: 1875 Connecticut Ave NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 350-4588
Business type: Computer support and services
Juan Pablo Risso: Great! They had just what I needed.
Nigel atherley: Great.staff
4. Snappcloud Inc. - Washington
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4.9
1 reviews
5. Laptop Repair Geeks of DC - Washington
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4.9
124 reviews
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Address: 1629 K St NW 3rd floor/suite 300, Washington, DC 20006
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 629-0369
Business type: Computer repair service
Matthew Bunyi: Super responsive and amazing customer service. I described my issue and they wrote back in an hour and they texted to let me know the response might be in my spam folder (which it was). They said they could not fix the issue with my laptop, but referred me to a reputable source that could (and this was all for free). Will definitely consult them in the future.
Sebastian Kennelly: My laptop has become a bit unhinged, and, needing a repair, I thought to contact this well-reviewed company. While I cannot offer a rating on their repair work, I can highly recommend their customer service and support: after seeking a quote on a hinge repair, Richard emailed me to let me know my laptop was in warranty and therefore this particular repair would be best done directly through Lenovo; but what is useful, he offered thorough and excellent guidance on how best to seek out the repair I need.
eambrose287: The Laptop Repair Geeks of DC are fantastic! I spilled water on my laptop and it wouldn’t turn on. I was so worried about losing important work and personal files. When I contacted them, not only did they respond quickly, but they also found that my laptop manufacturer accidental damage warranty was still active and they gave me the contact info for Lenovo to get the repairs done free. It was so refreshing to be in contact with an honest company that wasn’t trying to rip me off! Lenovo did cover the repairs, but I still needed to recover my data. The Laptop Repair Geeks offered me a great rate, picked up my laptop at my house the same day, and delivered it back to me with all of my files on a USB drive the next day. They were a lifesaver and probably saved me hundreds of dollars in repairs if they hadn’t looked up warranty status first. I highly recommend them!
Sharon Arana: Searched around for a place to replace my laptop battery and came across Laptop Repair Geeks of DC. The same morning I reached out for a quote I got a reply and set my appointment immediately after seeing their amazing rate. All the staffers I had contact with were kind, personable, and clearly dedicated to their work! I highly recommend them, I would totally go back for any issue I experience in the future! Thank you x1000!
Jason Kelleher: I have a Dell XPS 13 that had a swollen laptop battery and a nonresponsive track pad. I contacted Laptop Repair Geeks via their website and had a quote very quickly - along with insight into the trackpad likely not needing to be replaced (turns out the swollen battery interfered with its option) and 2 options for repair (one a bit less expensive than the other). Once they received the battery from Dell - which took a few days - they picked up the laptop at my home (masked and arriving AMAZINGLY promptly) and delivered it back to me less than 24 hours later. I was really pleasantly surprised at how efficient the entire process was - great customer service, reasonable pricing and an effective repair. I will most definitely use Laptop Repair Geeks again!
6. ComputerPlus: - Washington
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4.2
52 reviews
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Address: 1621 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 625-2500
Business type: Computer repair service
Patrick T: Dropped off laptop which had a chronic very short battery life for diagnosis. No call back - so I went to the store, was told it was AC power supply (which it turns out was not accurate - there is a battery problem per HP). I was given a loaner power supply, and new HP AC supply to be ordered. No call back. After 10 days I went to store and was told my new power supply was sold to someone else. No apology, no refund, no re order. ???
Austin Hamling: Far and away the best computer repair in DC, and let me tell you why. I had my custom PC fixed here once in 2019 - they had it fixed completely in a couple days and for under $300, even though they had to buy a replacement component. I had an installation a week or so ago I was not feeling ready to do myself. Best Buy was my first try, but the service just to set an appointment was bad. I asked Computer Plus to help me out, and they did the work in just a few days, the majority of which was waiting for a part to be shipped in. The owner has been in the business for almost 30 years, so his prices are reasonable and reflect the experience of the team and the care they put in. There is also an option right on your initial ticket, to request an estimate before the staff begin work. I cannot recommend them highly enough. Imagine what they can do for your pre-built machine.
Mariya Krutkova: I spilled an entire cup of tea on the keyboard of my laptop and really did not expect that it was going to ever be functional again. But the guys at Computer Plus must be magicians because they fixed it! Phillip was very professional and courteous and it was a pleasure to work with him. I paid more than I was told originally, but I suspect it was because they had to do more work on my poor laptop than they expected. Anyway, it was a lot cheaper than getting a new one and I am very grateful. Also, it was ready for pickup the next day! Thank you very much a wonderful service.
Jack Schultz: These guys were extremely helpful with my situation regarding my Dell laptop. Very generous with pricing and very understanding of the urgency of my computer dilemma. I highly recommend
William Harris: Positive: Professionalism, Responsiveness, ValuePhillip was very patient with me and went out of his way to try and accommodate me. He was also very communicative which is great when waiting for something like a laptop. Highly recommended.
Sunanda s: Recovered some files from my old PC.many other places said it was not possible. And reasonable charges.
7. Computer Helpers Inc - Jefferson Houston
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5
6 reviews
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Address: 901 N Washington St #103, Alexandria, VA 22314
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (703) 836-1753
Business type: Computer support and services
Chris Blessing: Brought in a busted laptop and they addressed my concerns quickly and professionally. I would definitely trust them with my computer again.
Faqdem Gg: Great service! They will get fixed even your black and white TV! totally recommend for any computer related issues
Khaled Haridi: Jim and K where a pleasure to work with. They worked hard and fast to upgrade our WiFi system.
8. On the Go PC Repairs - Washington
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4
96 reviews
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Address: 1250 Connecticut Ave NW Suite 700, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (301) 358-2270
Business type: Computer repair service
Christopher Loranger: The cooling fan on my laptop needed to be replaced and they were able to do it in under 48 hours! Bruce kept in contact with me throughout the process and was very professional. They even delivered the laptop to me on a Saturday, and the man who delivered my laptop was very helpful in showing me exactly what they had fixed. Strongly recommend
Kareem Primo: These guys are amazing, not only do they pick up your computer at your place, they also drop it back off as well! I was really happy with their service and professionalism and highly recommend them!
Lucy Yang: Not answering the phone, not returning calls, my laptop still in their possession after almost 2 weeks with no update. Bruce seem to have disappeared? Not honoring motherboard warranty after it died one day after replacement.
Response: Hello, we are having phone issues as per our conversation today. We will be shipping you your laptop no later than tomorrow. We apologize for any inconvenience this has caused you.
Terry Tyson: On The Go PC have done work for me for about 20 years. They always provided great customer service. They will pick your PC up and drop it off, while you stay in the comfort of your home while you save gas and time. They are very professional and timely whenever I call them. Excellent customer service ane the work is always top notch. Very professional business at a very reasonable cost. Highly recommend this company for ALL your computing repair services.
bonnie Davis: Absolutely wonder experience with “On The Go PC Repair”!! I damaged my external hard drive (EHD), originally smoked damaged during a fire, then years later, accidentally dropped. Hanging on with tape, eventually, I was unable to open any files. Error messages galore. Really, really, really needed my data from the external drive, which was not backed-up anywhere, being the sole source of my existence!! Found “On The Go PC Repair” via Google (searched for recovery of EHD data in the Washington DC metropolitan area). They provided pick-up transportation the same day by a super nice guy name Steve- Prompt. Professional. In store Manager, Bruce, kindly informed me the following day that data recovery was possible, but they needed at least a day or so to complete the job. Two business days later, Steve delivers a brand new EHD with all my recovered data! And now I am good to go!! Way to go “On The Go” PC Repairs!! Lesson learned though—I have a back-up to the back-up to the back-up!!
Lenora Quiver: My computer screen broke & I was looking for good computer repair company I came across On The Go PC Repair. I called them & asked how much would it cost to repair it & the turn around time. It was in my budget & he kept me informed the whole time they had my computer. They also brought it to my work to drop it off. I would recommended them to everyone I know & the people I work with. Great business in the city.
Jean Guerin: Excellent service ! Fast and friendly !Doubled the hard drive space on my laptop for a very fair price, they cleaned it so well that it works super fast ! Great company ! Thank you !
luther deason: EXTREME COMPUTER KNOWLEDGE, FRINDLY ATTITUDE AND THE AGENT ASKED QUESTIONS AND PROVIDED MUCH BETTER COVEAGE BECAUSE THE AGENT CARED ABOUT MY COMPUTER. NOTICE TO ALL SENIOR CITIZENS THAT THIS COMPANY IS THE PEOPLE YOU NEED TO CONTACT IF YOU NEED HELP WITH YOUR COMPUTER.. THE SOILDERS HOME IS VERY HAPPY TO RECEIVE THE SERVICES OF ON THE GO PC REPAIRS.NOTICE TO ALL VETERANS THIS IS THE MAN FOR TE JOB!
9. Dupont Computers, Inc. - Washington
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3.2
6 reviews
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Address: 1300 I St NW #400e, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 232-6363
Business type: Computer consultant
Charles R Harris Jr: Put my laptop in...was told I needed a new motherboard and it would take two weeks to get part but work was done in two days with motherboard and labor cost of about $150 dollars each for a total with tax of about $333. Work done but no checking for VIRUSES or MALWARE...it was a good thing I was familiar with DE-BUGGING..took ALL NIGHT but I removed 5 VIRAL and 105 MALWARE THREATS, not to mention the fact that NO UPDATES WERE PERFORMED ON MY COMPUTER SOFTWARE, EVEN THOUGH I INQUIRED ABOUT THAT AND CHECKING FOR THREATS....MAKE SURE YOU ARE VERY SPECIFIC AND ASK FOR ANY PARTS THAT NEEDED TO BE REPLACED..... I forgot...laptop working so THREE STARS.......
Harry Gillen: Took my computer in to get the fan repaired. In turn, they fixed my DVD-Rom. Great service, fast and efficient. Highly recommended.
Collin Elliot Miller: These guys really helped me out in a pinch. Much appreciated.
Cerebral One: Excellent service!
10. Advanced Computer Support Inc. - Washington
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4.4
18 reviews
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Address: 4709 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 237-8827
Business type: Computer repair service
RJ McPherson: I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!
Chuck Riley: He has worked on my computers for years and I run a business, it is essential that they work correctly. I strongly recommend Advanced Computer Support Inc. They are honest, do impeccable work and are priced competitively! I can not say enough about this business. They have my business and will continue to use them.
Nathan Imperiale: Do not have these people repair anything without getting them to guarantee that they will not sell your property. I waited over a month to call and check in on a iPhone screen repair. I was told the phone had been sold because I had not picked it up in time. I NEVER got a voicemail or email letting me know that the repair had been completed. The exact same thing happened to a friend of mine as well!
Response: Nathan, I'm so sorry we're responding to this so late. I wanted to reach out personally. Here at ACS we do strictly computer repair, so we should not have been repairing an iPhone screen in the first place. In the event that someone leaves their phone here, we always give documentation that the product was left. If you have that documentation, we'd love to look into this incident, because it runs so far afield from what we do, both in terms of work and operation ethics. If you have that documentation, please get in contact -- I'm more than happy to look into your claims, late as I may be. -Abraham F., Business Owner
Peter Forbes: I had an older laptop with many problems. Rather than buy a new one, ACS made mine perfect - faster, cleaned up and a new battery - for much less than a new one...not to mention the time avoided transferring files, etc. I highly recommend ACS.
Tony Banson: Terrible service people barely try to help. Couldnt even plug in a external drive to a computer very unhappy. You would be better off just going on youtube and try fixing things yourself.
Response: Tony, we're having trouble finding record of your visit. If you've got anything outstanding, we're more than happy to take care of you. Otherwise, we'd invite you to bring your next tech problem to us so we can show our outstanding quality of service. -Abraham F., Business Owner
Susie Baer: This is the best computer repair shop you will find. They are knowledgeable, friendly and very helpful. Look no further.
Response: I'm glad we could help you out, Susie! We're always happy to help if we can. Hope your computer's running well, and you feel comfortable reaching out if anything comes up. -Abraham F., Business Owner
Earle Douglass: The owner was very kind and knowledgeable. I certainly recommend their services.
