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Best Computer Shops Electronic Equipment In Washington Near Me sorted by user rating
VALUATIONS:
1-2 = Improvable
3-4 = Pass
4-5 = Excellent
1-2 = Improvable
3-4 = Pass
4-5 = Excellent
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1. Buff & Blue Technology Center
Address: 800 21st St NW, Washington, DC 20052
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 994-9300
Guy: Computer store
There are no offers available.
Near Buff & Blue Technology Center:
- a 0 meters away free psychologists: GW Colonial Health Center
- a 5 meters away centers to study journalism in: University Student Center
- a 18 meters away second hand textbook shops in: GW Campus Store
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Buff & Blue Technology Center: what do users think?
Heleen Raes: Had a good experience here! I asked them information about how to transfer data from my old laptop to my new one, the staff was very helpful and provided a lot of possible solutions. I didn't buy anything and yet the staff was happy to help, so that was really cool!
Jose Leonardo Guillen: Worst customer service ever! My order got cancelled without even notifiying the reason. They gave me a number and email so I could get in touch and I NEVER got a proper answer. I bought a Mac Pro and other accessories in the store (was ok) but my “online purshase” was absolute trash. BE CAREFUL WHEN BUYING ONLINE FROM THIS STORE.
Sam Cosme: Had my trackpad fixed and received excellent service from Russell
2. Best Buy
Address: 3100 14th St NW Ste 203, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 387-6150
Guy: Computer store
Review: "It is nice store to shop electronic devices."
There are no offers available.
Near Best Buy:
- a 0 meters away pharmacies in: CVS Pharmacy
- a 0 meters away donut shops in: Krispy Kreme
- a 0 meters away cheap furniture storage: Nearby Self Storage Units - Washington, DC
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Best Buy: what do users think?
Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly
Corey Moore: One of best best stocked, clean and friendly Best Buys in town! The people are helpful. The store is well stocked. The staff is very helpful. The online check-in for online orders & pickups, is awesome! They're really busy at times but the lines tend to always move at a pretty good place. Highly recommend this Best Buy location!
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Tig Vic: On 05/06/2022 around 2 pm, I countered a very rude, unprofessional, and clueless heavyset lady who calls herself a manager. I'm never going to spend my hard-earned money on this location or BestBuy in general.
Feseha Ayele: I went to the best buy store which is located at Colombia height to get the phone that I paid online. They told me that there is activation problem and I waited more than 2 hours without any solution even the store manager couldn't solve the problem. It was a good deal that they posted online. It's really disappointing not to get any solution or reasonable answer about my order. Which is $999 online with activation and they told me to pay $1799 in the store.
Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.
Ramona Killings: Even though I have driven past this place numerous times, today was my very first visit. I think my excuse has always been the fact that it's located on the 2nd level inside of a building. Needless to say, I was pleasantly surprised. This place is humongous! I also picked up on the fact that there are a myriad of Associates on the floor, who seemed friendly and willing to help people. That hasn't always been my experience in the past at other locations. Perhaps the fact that I came here on a Sunday, and there were not that many shoppers inside. So I came for a cellphone, and a cellphone is what zi walked out with. I had been researching the Google 6 Pro that features an 8 megapixel camera. I bought it for right at $700.00 which I think was a decent price. I can't wait to start playing with it! Now that ai know that this place has so many more things to offer, I will have to come back here again to get more stuff!
3. Office Depot Tech Services
Address: 1875 Connecticut Ave NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 350-4588
Guy: Computer support and services
There are no offers available.
Near Office Depot Tech Services:
- a 0 meters away nursing homes in: The Washington Home
- a 0 meters away travel agencies in: CIRE Travel
- a 0 meters away shops to buy a globe in: Office Depot
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Office Depot Tech Services: what do users think?
Juan Pablo Risso: Great! They had just what I needed.
Nigel atherley: Great.staff
4. Snappcloud Inc.
Address: 3333 Water St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Guy: Electronics store
There are no offers available.
Near Snappcloud Inc.:
- a 3 meters away Legal Aid Telephone: Legal Services Corporation
- a 4 meters away interior architect: 3877
- a 32 meters away bed shops in: Resource Furniture
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Snappcloud Inc.: what do users think?
5. Laptop Repair Geeks of DC
Address: 1629 K St NW 3rd floor/suite 300, Washington, DC 20006
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 629-0369
Guy: Computer repair service
Web page: http://laptoprepairgeeks-dc.com/
There are no offers available.
Near Laptop Repair Geeks of DC:
- a 0 meters away washing machine repair companies in: VIKING APPLIANCE CARE
- a 3 meters away private detectives: Josifi Investigations LLC
- a 3 meters away cheap progressive glasses at: Dr. Stephen Lobaugh Eye Rx
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Laptop Repair Geeks of DC: what do users think?
Sam Marullo: Laptop Repair Geeks did a great repair job for us, very quickly and conveniently, with terrific communication, and at a very reasonable price. We feared that our laptop was dead, as it wouldn't turn on. But instead, it was the recharger assembly that was broken and needed to be replaced. They scheduled pickup, ran the diagnostics, and provided us with an estimate in a matter of hours. They did the repairs and delivered it back to our house on the same day. And they communicated with us throughout the process as to what was happening and what the next steps would be. Great job!
A ML: Wow, just WOW!! The laptop died on Wednesday, I left a message on their form on Thursday morning and my laptop was back up and running with me by Friday. I can't say enough about Laptop Repair Geeks, they are efficient and communicate well. Their pickup/drop-off service is EXCELLENT and very helpful when you are busy professional. Their technicians give you a clear and concise problem statement and what needs to be done to complete the task. As a customer, if you are communicating, they are getting the job done. Thank you so much, and as much as I wish to do business with you again, I hope my computer doesn't break. But if I do, I would pick this business again and again.
Nathan Dietz: I can't recommend this place highly enough. Laptop Repair Geeks should be your first call if you're in DC and have computer problems. The battery on my laptop died, and I needed to order a replacement from the manufacturer. (I won't name the manufacturer, but the name starts with a D and rhymes with "smell.") I wasn't optimistic that the manufacturer would send a new battery anytime soon, especially after the first one they sent encountered damage during delivery. But LRG ordered another battery and Darnell came over this morning to replace the broken one. Darnell, the technician who came out, is one of America's best, but LRG is a great company that will come through when you need them. All my thumbs are up.
Matthew Bunyi: Super responsive and amazing customer service. I described my issue and they wrote back in an hour and they texted to let me know the response might be in my spam folder (which it was). They said they could not fix the issue with my laptop, but referred me to a reputable source that could (and this was all for free). Will definitely consult them in the future.
Sebastian Kennelly: My laptop has become a bit unhinged, and, needing a repair, I thought to contact this well-reviewed company. While I cannot offer a rating on their repair work, I can highly recommend their customer service and support: after seeking a quote on a hinge repair, Richard emailed me to let me know my laptop was in warranty and therefore this particular repair would be best done directly through Lenovo; but what is useful, he offered thorough and excellent guidance on how best to seek out the repair I need.
eambrose287: The Laptop Repair Geeks of DC are fantastic! I spilled water on my laptop and it wouldn’t turn on. I was so worried about losing important work and personal files. When I contacted them, not only did they respond quickly, but they also found that my laptop manufacturer accidental damage warranty was still active and they gave me the contact info for Lenovo to get the repairs done free. It was so refreshing to be in contact with an honest company that wasn’t trying to rip me off! Lenovo did cover the repairs, but I still needed to recover my data. The Laptop Repair Geeks offered me a great rate, picked up my laptop at my house the same day, and delivered it back to me with all of my files on a USB drive the next day. They were a lifesaver and probably saved me hundreds of dollars in repairs if they hadn’t looked up warranty status first. I highly recommend them!
Stacey Sutton: I just called b/c my HP laptop hinge has somehow gotten off center(?) and cracked the whole corner of the keyboard facing. While Darnell cannot fix that, he DID give me the contact information of a place that can...AND told me the process of how that company will most likely proceed with a repair AND later texted me photos of what that facility will look like so I would know what to expect. He also gave his professional advice as to what brands and minimum specs if I decide the cost of repairs will be almost as much as a new laptop (Unfortunately, a serious possibility). He was amiable and straight-forward. HIGHLY RECOMMEND this company that cares about people!!! He also texted me about a device that will prolong the life of any laptop (especially the one I bought my mother :/ ). He's just an AWESOMELY HELPFUL GUY!
Sharon Arana: Searched around for a place to replace my laptop battery and came across Laptop Repair Geeks of DC. The same morning I reached out for a quote I got a reply and set my appointment immediately after seeing their amazing rate. All the staffers I had contact with were kind, personable, and clearly dedicated to their work! I highly recommend them, I would totally go back for any issue I experience in the future! Thank you x1000!
Elizabeth Harley: These guys are fantastic!!! I had cracked my screen a few months ago and found them. They picked my computer up at my home, fixed it within a day, and then dropped it back off. Several months later my computer was simply unresponsive as the hard drive was old and no longer could process updates. I didn't even know if this was fixable. I contacted these guys again and they responded within an hour, gave me all relevant information, offered helpful options, and again, picked up my computer, fixed it within 24 hours and dropped it back off. Without them I would have been out of pocket on a new computer that I would've had to reinstall everything on and start over. Highly recommend this company!!! VR, Elizabeth
Jason Kelleher: I have a Dell XPS 13 that had a swollen laptop battery and a nonresponsive track pad. I contacted Laptop Repair Geeks via their website and had a quote very quickly - along with insight into the trackpad likely not needing to be replaced (turns out the swollen battery interfered with its option) and 2 options for repair (one a bit less expensive than the other). Once they received the battery from Dell - which took a few days - they picked up the laptop at my home (masked and arriving AMAZINGLY promptly) and delivered it back to me less than 24 hours later. I was really pleasantly surprised at how efficient the entire process was - great customer service, reasonable pricing and an effective repair. I will most definitely use Laptop Repair Geeks again!
6. ComputerPlus:
Address: 1621 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 625-2500
Guy: Computer repair service
Web page: http://www.computerplusdc.com/
Review: "This is just a computer repair shop."
There are no offers available.
Near ComputerPlus::
- a 4 meters away bridal shops: Carine's Bridal Atelier
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ComputerPlus:: what do users think?
Patrick T: Dropped off laptop which had a chronic very short battery life for diagnosis. No call back - so I went to the store, was told it was AC power supply (which it turns out was not accurate - there is a battery problem per HP). I was given a loaner power supply, and new HP AC supply to be ordered. No call back. After 10 days I went to store and was told my new power supply was sold to someone else. No apology, no refund, no re order. ???
Austin Hamling: Far and away the best computer repair in DC, and let me tell you why. I had my custom PC fixed here once in 2019 - they had it fixed completely in a couple days and for under $300, even though they had to buy a replacement component. I had an installation a week or so ago I was not feeling ready to do myself. Best Buy was my first try, but the service just to set an appointment was bad. I asked Computer Plus to help me out, and they did the work in just a few days, the majority of which was waiting for a part to be shipped in. The owner has been in the business for almost 30 years, so his prices are reasonable and reflect the experience of the team and the care they put in. There is also an option right on your initial ticket, to request an estimate before the staff begin work. I cannot recommend them highly enough. Imagine what they can do for your pre-built machine.
Mariya Krutkova: I spilled an entire cup of tea on the keyboard of my laptop and really did not expect that it was going to ever be functional again. But the guys at Computer Plus must be magicians because they fixed it! Phillip was very professional and courteous and it was a pleasure to work with him. I paid more than I was told originally, but I suspect it was because they had to do more work on my poor laptop than they expected. Anyway, it was a lot cheaper than getting a new one and I am very grateful. Also, it was ready for pickup the next day! Thank you very much a wonderful service.
Jack Schultz: These guys were extremely helpful with my situation regarding my Dell laptop. Very generous with pricing and very understanding of the urgency of my computer dilemma. I highly recommend
William Harris: Positive: Professionalism, Responsiveness, ValuePhillip was very patient with me and went out of his way to try and accommodate me. He was also very communicative which is great when waiting for something like a laptop. Highly recommended.
Paul Kristapovich: Great service and very affordable! An initial reinstall of Windows turned out to be a faulty hard drive - computer plus went to the trouble of working with my warranty to get everything taken care of. Very good communication along the way. I'll definitely go back with any computer repair in the future.
Kendra Rubinfeld: I truly can't say enough good things about Phillip, who runs Computer Plus. I would give him 10 stars if I could. I originally found his shop when I was looking for someone to help me get an old computer I wanted to donate to a social agency up to speed. From the second I called to ask for procedure and prices, he was incredibly pleasant. When I explained what I needed the repair for he said he would give me a good citizen discount and loved what I was doing to help out. When I took the computer in, he was just as lovely, and even fixed my personal laptop, which was missing screws on the bottom, while I filled out some paperwork. He has been in his building for 20 years and it's obvious why. His customer service is more like friend service. I don't think he has ever met a "customer" in his life! They are all "friends" to him! He ended up donating his own laptop to the social agency in place of my old computer as he said it would be better for them! What a guy! I then returned to Phillip when I stupidly spilled coffee all over my mac. I called him and he picked up right away (unlike the Apple store or any other computer shop I can think of). He told me what to do to keep the damage from getting worse and obviously saved the day because when I took it in, the liquid hadn't penetrated the back of the computer, just the keyboard so it was a much easier fix! He ordered the part immediately and my computer was back in my hands the next week day (I took it in on Friday before the Fourth of July and I had it by Tuesday afternoon!). I highly highly recommend Phillip and will always go to him for any computer issue. He is honest, charming, very knowledgable about IT, and a truly great person.
Sunanda s: Recovered some files from my old PC.many other places said it was not possible. And reasonable charges.
Gage BC: My MacBook battery all of a sudden quit working, and I needed it fixed ASAP. I saw that Computer Plus had good reviews and went there to get it fixed. My laptop was fixed within 24 hours, and I don't have to worry about buying a new computer. Great and quick service, I highly recommend!
Lauren Nava: unbelievable. DO NOT WASTE YOUR TIME HERE! they are absolutely useless and have no idea what they are doing. I called this place first thing in the morning to inform them that i had a water damaged phone that was completely dead and was interested in recovering the data off of it as it is listed as a data recovery center. I was very clear that the phone does not turn on at all. the tech i spoke with on the phone told me that he could extract the data no problem. when i asked for a price and time quote he told me $100 and a next day turn around (sounds perfect right?) so i leave work in the middle of the work day and spend 30 minutes getting to Georgetown then when i get there the manager tells me the phone will not be ready until Monday and that it will be $150. when i tell him i was told something different on the phone he didnt care. I told them i needed it by tomorrow at the latest and he said he would try his best and see what he could do. I was desperate so i agreed. I leave the place and go 30 minutes back to work and wait a few hours then i call him back at 5pm just to see what the status is and he tells me that there is nothing they can do because they have had the phone on the charger all day and it will not turn on (?) When i asked what they did to try and power the phone on he said nothing all they did was charge it. excuse me? i TOLD you it didn't power on and was dead and that was the entire point of bringing it to a TECHNICIAN. he said there was nothing he could do and that i needed to come pick up the phone. when i asked what exactly he did try to do to fix the phone he blatantly said "nothing". this place is an absolute waste of time and don't even bother coming here because they clearly do not know what they are doing nor do they care who they inconvenience.
7. Computer Helpers Inc
Address: 901 N Washington St #103, Alexandria, VA 22314
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (703) 836-1753
Guy: Computer support and services
Web page: http://computerhelpers.net/
Review: "... I've been here twice for minor repairs and had good experiences."
There are no offers available.
Near Computer Helpers Inc:
- a 2 meters away forensic psychologists in: Shugarman Psychiatric & Counseling
- a 32 meters away pnc banks: PNC Bank
- a 61 meters away room renovation: DC Home Remodeling
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Computer Helpers Inc: what do users think?
Richard Otto: 6 April 2016: To remedy my computer woes, on two occasions, Bogden came to my office. He's a little difficult to understand as he speaks "today's youth"–––not so clear and with syllables running together–––but did an excellent job correcting the trouble. Their fee was reasonable, and they were pleasant! The next problem I have with my computers, I'll phone them again. I do commend Computer Helpers! –––Richard S. Otto
Chris Blessing: Brought in a busted laptop and they addressed my concerns quickly and professionally. I would definitely trust them with my computer again.
Faqdem Gg: Great service! They will get fixed even your black and white TV! totally recommend for any computer related issues
Khaled Haridi: Jim and K where a pleasure to work with. They worked hard and fast to upgrade our WiFi system.
Stephen Williams: I've been here twice for minor repairs and had good experiences. Competent, honest and friendly service.
8. On the Go PC Repairs
Address: 1250 Connecticut Ave NW Suite 700, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (301) 358-2270
Guy: Computer repair service
Web page: http://www.onthegopcs.com/
There are no offers available.
Near On the Go PC Repairs:
- a 2 meters away consultancies: The Clearing
- a 3 meters away digital marketing courses in: SearchWise Media
- a 3 meters away meeting room rentals in: Davinci Meeting Rooms
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On the Go PC Repairs: what do users think?
Duel Valentine: I recently used On the Go PC Repair to diagnose and repair my desktop that went out. They were friendly, accommodating, and relatively quick on getting it fixed and returned (Bruce was great). Only reason I gave 4/5 is due to the fact they forgot to reconnect one of my spare HDD drives and my case had an odd odor after being returned (a cheap air freshener or a 'fragrant' cigar maybe). Labor was a little high (IMO), but they did a great job overall. I have no problem recommending them and would totally use them again.
Response: Hello, we thank you for your kind words and the opportunity to help you with your computer. We will work harder to make your experience 5 stars next time.
Christopher Loranger: The cooling fan on my laptop needed to be replaced and they were able to do it in under 48 hours! Bruce kept in contact with me throughout the process and was very professional. They even delivered the laptop to me on a Saturday, and the man who delivered my laptop was very helpful in showing me exactly what they had fixed. Strongly recommend
Kareem Primo: These guys are amazing, not only do they pick up your computer at your place, they also drop it back off as well! I was really happy with their service and professionalism and highly recommend them!
Lucy Yang: Not answering the phone, not returning calls, my laptop still in their possession after almost 2 weeks with no update. Bruce seem to have disappeared? Not honoring motherboard warranty after it died one day after replacement.
Response: Hello, we are having phone issues as per our conversation today. We will be shipping you your laptop no later than tomorrow. We apologize for any inconvenience this has caused you.
Terry Tyson: On The Go PC have done work for me for about 20 years. They always provided great customer service. They will pick your PC up and drop it off, while you stay in the comfort of your home while you save gas and time. They are very professional and timely whenever I call them. Excellent customer service ane the work is always top notch. Very professional business at a very reasonable cost. Highly recommend this company for ALL your computing repair services.
bonnie Davis: Absolutely wonder experience with “On The Go PC Repair”!! I damaged my external hard drive (EHD), originally smoked damaged during a fire, then years later, accidentally dropped. Hanging on with tape, eventually, I was unable to open any files. Error messages galore. Really, really, really needed my data from the external drive, which was not backed-up anywhere, being the sole source of my existence!! Found “On The Go PC Repair” via Google (searched for recovery of EHD data in the Washington DC metropolitan area). They provided pick-up transportation the same day by a super nice guy name Steve- Prompt. Professional. In store Manager, Bruce, kindly informed me the following day that data recovery was possible, but they needed at least a day or so to complete the job. Two business days later, Steve delivers a brand new EHD with all my recovered data! And now I am good to go!! Way to go “On The Go” PC Repairs!! Lesson learned though—I have a back-up to the back-up to the back-up!!
Lenora Quiver: My computer screen broke & I was looking for good computer repair company I came across On The Go PC Repair. I called them & asked how much would it cost to repair it & the turn around time. It was in my budget & he kept me informed the whole time they had my computer. They also brought it to my work to drop it off. I would recommended them to everyone I know & the people I work with. Great business in the city.
Jean Guerin: Excellent service ! Fast and friendly !Doubled the hard drive space on my laptop for a very fair price, they cleaned it so well that it works super fast ! Great company ! Thank you !
Dagmawi Workineh Yemesgen: Impossible to even find. Stood outside calling them but no one picked up. Finally called the building staff and they said they didn't know of any repair shop in their building. Went elsewhere... For such a time sensitive issue this really wasn't acceptable.
Response: Hello. We are closed on Sunday for foot traffic. We only do pickup and drop off but you need to be in the schedule beforehand. You called us 3 times we were even open for business. I think this hardly deserves 1 star as we have never even done business with you previously. You need to come by Mon-Fri 9am to 5pm. Otherwise you will not be able to enter the building. Thank you
luther deason: EXTREME COMPUTER KNOWLEDGE, FRINDLY ATTITUDE AND THE AGENT ASKED QUESTIONS AND PROVIDED MUCH BETTER COVEAGE BECAUSE THE AGENT CARED ABOUT MY COMPUTER. NOTICE TO ALL SENIOR CITIZENS THAT THIS COMPANY IS THE PEOPLE YOU NEED TO CONTACT IF YOU NEED HELP WITH YOUR COMPUTER.. THE SOILDERS HOME IS VERY HAPPY TO RECEIVE THE SERVICES OF ON THE GO PC REPAIRS.NOTICE TO ALL VETERANS THIS IS THE MAN FOR TE JOB!
9. Dupont Computers, Inc.
Address: 1300 I St NW #400e, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 232-6363
Guy: Computer consultant
Web page: http://www.dci-online.com/
There are no offers available.
Near Dupont Computers, Inc.:
- a 18 meters away Venezuelan restaurants in: Toro Toro
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Dupont Computers, Inc.: what do users think?
Charles R Harris Jr: Put my laptop in...was told I needed a new motherboard and it would take two weeks to get part but work was done in two days with motherboard and labor cost of about $150 dollars each for a total with tax of about $333. Work done but no checking for VIRUSES or MALWARE...it was a good thing I was familiar with DE-BUGGING..took ALL NIGHT but I removed 5 VIRAL and 105 MALWARE THREATS, not to mention the fact that NO UPDATES WERE PERFORMED ON MY COMPUTER SOFTWARE, EVEN THOUGH I INQUIRED ABOUT THAT AND CHECKING FOR THREATS....MAKE SURE YOU ARE VERY SPECIFIC AND ASK FOR ANY PARTS THAT NEEDED TO BE REPLACED..... I forgot...laptop working so THREE STARS.......
Kristin Barker: Sorry to say, I experienced the work of Dupont Computers as unreliable and incomplete with poor customer service. After diagnosing my 3 year old laptop (crashing with bsod) with a failed motherboard, they replaced the motherboard ($$$) only to have the system fail in the exact same way just 7 months later. Work was warrantied for only 30 days so I paid again for diagnosis. This time they incorrectly reported that the hardware was fine and that the operating system (Windows 10) must be corrupted. I was skeptical but went forward, reinstalling the OS and restoring all applications and data, losing and spending a lot of time. Right away, the system began failing again in the same exact manner as before. The replaced motherboard is probably faulty. At the very least, Dupont Computers' diagnostics were incomplete. Yet in both cases, they refused to accept any responsibility. I gave them several opportunities to "make this right" but they remained uninterested and at times defensive and even rude. Unless you know exactly what's wrong with your system and just need someone to do the work using parts you supply, I suggest you take your business elsewhere.
Harry Gillen: Took my computer in to get the fan repaired. In turn, they fixed my DVD-Rom. Great service, fast and efficient. Highly recommended.
Collin Elliot Miller: These guys really helped me out in a pinch. Much appreciated.
Cerebral One: Excellent service!
10. Advanced Computer Support Inc.
Address: 4709 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 237-8827
Guy: Computer repair service
Web page: http://www.acswdc.com/
Review: "This is the best computer repair shop you will find."
There are no offers available.
Near Advanced Computer Support Inc.:
- a 15 meters away cheap picture frames in: Picasso Gallery Custom Framing
- a 22 meters away academies to learn Portuguese in: Communikids
- a 31 meters away real estate lawyers in: Leibner & Potkin
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Advanced Computer Support Inc.: what do users think?
RJ McPherson: I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!
Erik Van de Water: Positive: Professionalism, Quality, Responsiveness, ValueQuick, knowledgeable, and nice! I had an issue with my computer's wifi network adapter. They gave me a great recommendation on how to fix it (actually an issue with my router) and since it was just a few minute discussion they didn't charge me. I still tipped the nice Indian(?) lady because the value is in the knowledge.
Chuck Riley: He has worked on my computers for years and I run a business, it is essential that they work correctly. I strongly recommend Advanced Computer Support Inc. They are honest, do impeccable work and are priced competitively! I can not say enough about this business. They have my business and will continue to use them.
Nathan Imperiale: Do not have these people repair anything without getting them to guarantee that they will not sell your property. I waited over a month to call and check in on a iPhone screen repair. I was told the phone had been sold because I had not picked it up in time. I NEVER got a voicemail or email letting me know that the repair had been completed. The exact same thing happened to a friend of mine as well!
Response: Nathan, I'm so sorry we're responding to this so late. I wanted to reach out personally. Here at ACS we do strictly computer repair, so we should not have been repairing an iPhone screen in the first place. In the event that someone leaves their phone here, we always give documentation that the product was left. If you have that documentation, we'd love to look into this incident, because it runs so far afield from what we do, both in terms of work and operation ethics. If you have that documentation, please get in contact -- I'm more than happy to look into your claims, late as I may be. -Abraham F., Business Owner
Peter Forbes: I had an older laptop with many problems. Rather than buy a new one, ACS made mine perfect - faster, cleaned up and a new battery - for much less than a new one...not to mention the time avoided transferring files, etc. I highly recommend ACS.
Richard Chefetz: Abraham Fard has been servicing my computers for many years. Not only is he knowledgeable and effective, but he is a thoughtful, courteous, and kind person. I couldn't be happier with his work and recommend him highly! Richard A. Chefetz, M.D.
Response: It's been a pleasure to help you out, Richard! I appreciate working with you, and I'm always happy to help if you need anything. Even though it's been a couple of years, I wanted to tell you how much I appreciate your support. Thanks for sticking with us. -Abraham F., Business Owner
Tony Banson: Terrible service people barely try to help. Couldnt even plug in a external drive to a computer very unhappy. You would be better off just going on youtube and try fixing things yourself.
Response: Tony, we're having trouble finding record of your visit. If you've got anything outstanding, we're more than happy to take care of you. Otherwise, we'd invite you to bring your next tech problem to us so we can show our outstanding quality of service. -Abraham F., Business Owner
Eric Golden: Owner is very knowledgeable. He is very willing to share that knowledge. Only problem is that it's a two floor walk up.
Susie Baer: This is the best computer repair shop you will find. They are knowledgeable, friendly and very helpful. Look no further.
Response: I'm glad we could help you out, Susie! We're always happy to help if we can. Hope your computer's running well, and you feel comfortable reaching out if anything comes up. -Abraham F., Business Owner
Earle Douglass: The owner was very kind and knowledgeable. I certainly recommend their services.
