Best Computer Maintenance Companies In Washington Near Me

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Karla Zimmerman
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1. Advanced Computer Support Inc.

LEAVE AN OPINION
18 reviews
Advanced Computer Support Inc.
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 4709 Wisconsin Ave NW, Washington, DC 20016

Schedule: Closed ⋅ Opens 8:30AM Thu

Telephone: (202) 237-8827

Guy: Computer repair service


Review: "The company I bought it from was no help and essentially told me I ..."

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Advanced Computer Support Inc.: what do users think?


RJ McPherson: I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!

Erik Van de Water: Positive: Professionalism, Quality, Responsiveness, ValueQuick, knowledgeable, and nice! I had an issue with my computer's wifi network adapter. They gave me a great recommendation on how to fix it (actually an issue with my router) and since it was just a few minute discussion they didn't charge me. I still tipped the nice Indian(?) lady because the value is in the knowledge.

Chuck Riley: He has worked on my computers for years and I run a business, it is essential that they work correctly. I strongly recommend Advanced Computer Support Inc. They are honest, do impeccable work and are priced competitively! I can not say enough about this business. They have my business and will continue to use them.

Nathan Imperiale: Do not have these people repair anything without getting them to guarantee that they will not sell your property. I waited over a month to call and check in on a iPhone screen repair. I was told the phone had been sold because I had not picked it up in time. I NEVER got a voicemail or email letting me know that the repair had been completed. The exact same thing happened to a friend of mine as well!
Response: Nathan, I'm so sorry we're responding to this so late. I wanted to reach out personally. Here at ACS we do strictly computer repair, so we should not have been repairing an iPhone screen in the first place. In the event that someone leaves their phone here, we always give documentation that the product was left. If you have that documentation, we'd love to look into this incident, because it runs so far afield from what we do, both in terms of work and operation ethics. If you have that documentation, please get in contact -- I'm more than happy to look into your claims, late as I may be. -Abraham F., Business Owner

Peter Forbes: I had an older laptop with many problems. Rather than buy a new one, ACS made mine perfect - faster, cleaned up and a new battery - for much less than a new one...not to mention the time avoided transferring files, etc. I highly recommend ACS.

Richard Chefetz: Abraham Fard has been servicing my computers for many years. Not only is he knowledgeable and effective, but he is a thoughtful, courteous, and kind person. I couldn't be happier with his work and recommend him highly! Richard A. Chefetz, M.D.
Response: It's been a pleasure to help you out, Richard! I appreciate working with you, and I'm always happy to help if you need anything. Even though it's been a couple of years, I wanted to tell you how much I appreciate your support. Thanks for sticking with us. -Abraham F., Business Owner

Tony Banson: Terrible service people barely try to help. Couldnt even plug in a external drive to a computer very unhappy. You would be better off just going on youtube and try fixing things yourself.
Response: Tony, we're having trouble finding record of your visit. If you've got anything outstanding, we're more than happy to take care of you. Otherwise, we'd invite you to bring your next tech problem to us so we can show our outstanding quality of service. -Abraham F., Business Owner

Eric Golden: Owner is very knowledgeable. He is very willing to share that knowledge. Only problem is that it's a two floor walk up.

Susie Baer: This is the best computer repair shop you will find. They are knowledgeable, friendly and very helpful. Look no further.
Response: I'm glad we could help you out, Susie! We're always happy to help if we can. Hope your computer's running well, and you feel comfortable reaching out if anything comes up. -Abraham F., Business Owner

Earle Douglass: The owner was very kind and knowledgeable. I certainly recommend their services.

2. P2P Computer Solutions

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33 reviews
P2P Computer Solutions
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 1608 20th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 929-6325

Guy: Computer repair service


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P2P Computer Solutions: what do users think?


Andrew D: The cover of the left command key on my 2017 Apple MacBook Pro had come loose (as per the attached photo) and I emailed P2P about a repair around Dec 31, 2021. On Jan 3, 2022, P2P responded with "... We would need to first run diagnostics on the device to determine the cause of the issue. The diagnostic fee for out-of-warranty MacBooks is $135 plus tax, which is applicable to the final service cost as a discount...." I responded "I don't understand your response. My MacBook has a command key cover that has come loose and needs to be replaced. What diagnostics would have to be run?" P2P responded: "All devices that come to P2P undergo diagnostic testing to ensure the best and most accurate repairs. In the case of your loose key cap, our technicians would want to test for any possible damage to the structure of the key/keyboard or other components of the device. The diagnostics also include quoting repairs for you." I was shocked by this response and had fully expected that P2P would say bring the Mac in and we will take a quick look or ask me to take a photo of the key and send it to them. Then, P2P might say they can replace the key but will not warranty anything else about the MacBook. There are a host of consumer friendly responses. Instead, P2P insisted that I would need to pay $135 for diagnostic testing. I haven't seen such a blatant attempt to rip-off a consumer in many years. Most places that tried that have been slammed down by consumer reviews on Yelp, Google and other sites. I declined P2P's attempt and brought my MacBook to a local shop that looked at the cap under a microscope and found one of the plastic hinges had broken. That shop suggested I look for replacement keys on eBay, which I did and purchased 2 for $10!!! Total cost from the shop was $0. BTW, in my case, I ran IT for a major biopharma and could never be fooled into this $135 diagnostic fee. But, I have been ripped off by businesses like garages that needed to do similar diagnostics on my cars (which I am rather ignorant about) before replacing a worn-out battery for instance. So, I thought others might want to know about a similar attempt at P2P.
Response: Hi Andrew! Thank you for taking the time to leave us a review. Every device we see must go through this diagnostic process because we care about ensuring we catch everything that may be going on with your device. It is not easy for us to see what the root of the issue is if we do not have the device in front of us; we look at each device at reception upon checkin and frequently give multiple options for every customer before we even take any payment information from you. We guarantee the correct fix every time, and part of that involves an extensive diagnostic process. Thank you for your feedback, and we apologize that you didn't have a pleasant time communicating with us over email.

Melinda Roth: My MacBook died a slow and painful death due to the supposed geniuses at Apple...eventually I had no choice but to buy a new one or have a third party repair service fix it. The P2P experience was great -- they were professional but friendly, and reassuring that they would try to do this repair as quickly as possible. It turned out they could not do the repair but had to send it to Apple, but I ended up with a new hard drive, a new motherboard and even a new battery. This took one week and it is like having a new computer, and saves me $1000s of dollars that I do not yet need a new one (which is what Apple always wants -- to sell you the newer models of everything!). They communicated with me every step of the way and I would HIGHLY recommend them.
Response: Hi Melinda! Thank you for leaving us a review! We are so glad we were able to help you out, and even more glad that you had a great experience with our staff.

Wendy Cunningham: Made an appointment, earliest was a week out. Arrived and was told that the technician was out that day. OK. It happens. But P2P could not rebook my appointment. Told me to get on-line to make a new appointment. Basically, go to the back of the line and start over.. Lesson - don’t go with a small company if you need to get it done. To P2P’s credit, they advised me to go to an Apple Store. Getting into that line now…
Response: Hi Wendy! We're sorry we weren't able to help you that day. We should have rebooked for the next day, and that's on us. Thank you for leaving this review so that we can continue to improve our process and our customer's experiences.

Jim Higgins: While the initial diagnosis took close to a week, it was worth the wait. What could have been spun as a complicated and very expensive fix was made a simple repair that should add enough life to my computer to get us through the current supply chain headwinds. Staff is easy to deal with and pleasant. Especially when I compare P2P's service with that I received from another computer repair outfit that diagnosed the same problem that turned out to have a simple hardware fix as a complicated software glitch, I could not be happier with the outcome.
Response: Hi Jim, Thank you for the review! We are so glad that we could help.

Michael Putzel: I suffered a double whammy: a head crash on my external HDD and deletion of my backup in the cloud—all in a matter of days. I struggled for weeks to determine what had happened and, more importantly, where I could find at least some of my years of lost data. When I unearthed an old Apple Time Capsule, I called Apple tech support seeking guidance on recovering whatever might be there. The “genius” I spoke to recommended P2P Computer Solutions, an Apple affiliate only a few minutes’ drive from home. I’d never heard of it. I arrived at the doorstep in an N95 mask and was greeted by a similarly protected tech who was unphased by my sad story and quite confident he could rescue whatever was on the old Time Capsule. He sent me up the street to Office Depot to purchase a new external Solid State drive made by one of two manufacturers he trusted. I did and hurried back to P2P’s hide-way office in an old row house. I left the drive, said a quiet prayer, and went home to await the verduct. An email arrived two days later informing me my data was recovered and waiting for me on the new drive. And so it was. Eric, the tech who performed the surgery, said there had been a few hiccoughs but nothing serious, and I went home more relieved than I’d been in weeks.
Response: Hi Michael! Thank you for sharing your experience with us! We are so glad that Eric could help you out with your data recovery.

Ileana Mendez: Positive: Professionalism, Quality, Responsiveness, ValueEric at P2P Computer Solutions was very knowledgeable, efficient, and willing to educate me so that I could avoid similar issues in the future. The entire staff showed patience when listening to my concerns and always courteous. I'm so glad they're located in DC. Thanks
Response: Hi Ileana, We are so pleased that Eric could help you! Thank you for leaving us a review!

Josh Friedlander: Excellent service. Personal service with a small dedicated staff. “Not” a big box store. They also fixed my old MacBook Pro in store without sending it out. Would definitely go back to them.
Response: Hi Josh, Thank you so much for the kind words! We do our best to make sure we provide the best service and experience to every customer who walks through the door! We look forward to seeing you again- but hopefully not too soon! -P2P Computer Solutions

pierre-gaspard Chauvet: This company was exceptional!Great service and prompt repair.I highly recommend them!!
Response: Hi Pierre! We are so happy to hear you had a great experience. Thank you for your recommendation!

Nuo C: Positive: Professionalism, Quality, ResponsivenessI love this place! My mac appeared to be black screen, and the Genius Bar said there may be something wrong about my main computer and I would lose my data. But P2P helped me out and transferred all my data to my new macbook!! They definitely saved me!!!

John Jones: Within less than a week (while we visited D.C. from abroad), P2P Computer Solutions was able to replace the battery and repair a 7 year old MacBook Pro, as well as resolve a hard drive issue on a Microsoft Surface laptop. They were responsive and reasonably priced. We could not be happier with their service, and will use them again.
Response: Thank you very much for the review, John! We're glad we could get your devices running well for you again. :)

3. ComputerPlus:

LEAVE AN OPINION
52 reviews
ComputerPlus:
Location
4.9
Products/Services
4.8
Possibility of Parking
4.8
Attention
4.8
Prices
4.8

Address: 1621 Wisconsin Ave NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 625-2500

Guy: Computer repair service


Review: "The owner has been in the business for almost 30 years, so his ..."

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ComputerPlus:: what do users think?


Patrick T: Dropped off laptop which had a chronic very short battery life for diagnosis. No call back - so I went to the store, was told it was AC power supply (which it turns out was not accurate - there is a battery problem per HP). I was given a loaner power supply, and new HP AC supply to be ordered. No call back. After 10 days I went to store and was told my new power supply was sold to someone else. No apology, no refund, no re order. ???

Austin Hamling: Far and away the best computer repair in DC, and let me tell you why. I had my custom PC fixed here once in 2019 - they had it fixed completely in a couple days and for under $300, even though they had to buy a replacement component. I had an installation a week or so ago I was not feeling ready to do myself. Best Buy was my first try, but the service just to set an appointment was bad. I asked Computer Plus to help me out, and they did the work in just a few days, the majority of which was waiting for a part to be shipped in. The owner has been in the business for almost 30 years, so his prices are reasonable and reflect the experience of the team and the care they put in. There is also an option right on your initial ticket, to request an estimate before the staff begin work. I cannot recommend them highly enough. Imagine what they can do for your pre-built machine.

Mariya Krutkova: I spilled an entire cup of tea on the keyboard of my laptop and really did not expect that it was going to ever be functional again. But the guys at Computer Plus must be magicians because they fixed it! Phillip was very professional and courteous and it was a pleasure to work with him. I paid more than I was told originally, but I suspect it was because they had to do more work on my poor laptop than they expected. Anyway, it was a lot cheaper than getting a new one and I am very grateful. Also, it was ready for pickup the next day! Thank you very much a wonderful service.

Jack Schultz: These guys were extremely helpful with my situation regarding my Dell laptop. Very generous with pricing and very understanding of the urgency of my computer dilemma. I highly recommend

William Harris: Positive: Professionalism, Responsiveness, ValuePhillip was very patient with me and went out of his way to try and accommodate me. He was also very communicative which is great when waiting for something like a laptop. Highly recommended.

Paul Kristapovich: Great service and very affordable! An initial reinstall of Windows turned out to be a faulty hard drive - computer plus went to the trouble of working with my warranty to get everything taken care of. Very good communication along the way. I'll definitely go back with any computer repair in the future.

Kendra Rubinfeld: I truly can't say enough good things about Phillip, who runs Computer Plus. I would give him 10 stars if I could. I originally found his shop when I was looking for someone to help me get an old computer I wanted to donate to a social agency up to speed. From the second I called to ask for procedure and prices, he was incredibly pleasant. When I explained what I needed the repair for he said he would give me a good citizen discount and loved what I was doing to help out. When I took the computer in, he was just as lovely, and even fixed my personal laptop, which was missing screws on the bottom, while I filled out some paperwork. He has been in his building for 20 years and it's obvious why. His customer service is more like friend service. I don't think he has ever met a "customer" in his life! They are all "friends" to him! He ended up donating his own laptop to the social agency in place of my old computer as he said it would be better for them! What a guy! I then returned to Phillip when I stupidly spilled coffee all over my mac. I called him and he picked up right away (unlike the Apple store or any other computer shop I can think of). He told me what to do to keep the damage from getting worse and obviously saved the day because when I took it in, the liquid hadn't penetrated the back of the computer, just the keyboard so it was a much easier fix! He ordered the part immediately and my computer was back in my hands the next week day (I took it in on Friday before the Fourth of July and I had it by Tuesday afternoon!). I highly highly recommend Phillip and will always go to him for any computer issue. He is honest, charming, very knowledgable about IT, and a truly great person.

Sunanda s: Recovered some files from my old PC.many other places said it was not possible. And reasonable charges.

Gage BC: My MacBook battery all of a sudden quit working, and I needed it fixed ASAP. I saw that Computer Plus had good reviews and went there to get it fixed. My laptop was fixed within 24 hours, and I don't have to worry about buying a new computer. Great and quick service, I highly recommend!

Lauren Nava: unbelievable. DO NOT WASTE YOUR TIME HERE! they are absolutely useless and have no idea what they are doing. I called this place first thing in the morning to inform them that i had a water damaged phone that was completely dead and was interested in recovering the data off of it as it is listed as a data recovery center. I was very clear that the phone does not turn on at all. the tech i spoke with on the phone told me that he could extract the data no problem. when i asked for a price and time quote he told me $100 and a next day turn around (sounds perfect right?) so i leave work in the middle of the work day and spend 30 minutes getting to Georgetown then when i get there the manager tells me the phone will not be ready until Monday and that it will be $150. when i tell him i was told something different on the phone he didnt care. I told them i needed it by tomorrow at the latest and he said he would try his best and see what he could do. I was desperate so i agreed. I leave the place and go 30 minutes back to work and wait a few hours then i call him back at 5pm just to see what the status is and he tells me that there is nothing they can do because they have had the phone on the charger all day and it will not turn on (?) When i asked what they did to try and power the phone on he said nothing all they did was charge it. excuse me? i TOLD you it didn't power on and was dead and that was the entire point of bringing it to a TECHNICIAN. he said there was nothing he could do and that i needed to come pick up the phone. when i asked what exactly he did try to do to fix the phone he blatantly said "nothing". this place is an absolute waste of time and don't even bother coming here because they clearly do not know what they are doing nor do they care who they inconvenience.

4. DP Solutions - Managed IT Services

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2 reviews
DP Solutions - Managed IT Services
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 1300 I St NW 4th floor, Washington, DC 20005

Schedule: Open 24 hours

Telephone: (202) 410-2566

Guy: Computer support and services


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DP Solutions - Managed IT Services: what do users think?


Michael Kear: DP Solutions has a new downtown Washington DC location! With 60 employees and 48 years in business, DP Solutions is one of the largest and most successful IT support firms in the region. They are consistently ranked as one of the best IT outsourcing companies in the area! Definitely give them a call if you’re looking for truly excellent IT support!

Jill Babchak: This is a company that really puts its people first and goes above and beyond to do what is right for the customer!

5. UPand Running Computer Services, LLC

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2 reviews
UPand Running Computer Services, LLC
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 4740 Connecticut Ave NW #508, Washington, DC 20008

Schedule: Closed ⋅ Opens 8:30AM Thu

Telephone: (240) 475-4193

Guy: Computer service


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UPand Running Computer Services, LLC: what do users think?


A Pearlman: Such a nice man. Very knowledgeable. Prompt with call backs and information about the issue. Definitely would recommend him to anyone.

6. On the Go PC Repairs

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96 reviews
On the Go PC Repairs
Location
4
Products/Services
3.9
Possibility of Parking
3.9
Attention
3.9
Prices
3.9

Address: 1250 Connecticut Ave NW Suite 700, Washington, DC 20036

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 358-2270

Guy: Computer repair service


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On the Go PC Repairs: what do users think?


Duel Valentine: I recently used On the Go PC Repair to diagnose and repair my desktop that went out. They were friendly, accommodating, and relatively quick on getting it fixed and returned (Bruce was great). Only reason I gave 4/5 is due to the fact they forgot to reconnect one of my spare HDD drives and my case had an odd odor after being returned (a cheap air freshener or a 'fragrant' cigar maybe). Labor was a little high (IMO), but they did a great job overall. I have no problem recommending them and would totally use them again.
Response: Hello, we thank you for your kind words and the opportunity to help you with your computer. We will work harder to make your experience 5 stars next time.

Christopher Loranger: The cooling fan on my laptop needed to be replaced and they were able to do it in under 48 hours! Bruce kept in contact with me throughout the process and was very professional. They even delivered the laptop to me on a Saturday, and the man who delivered my laptop was very helpful in showing me exactly what they had fixed. Strongly recommend

Kareem Primo: These guys are amazing, not only do they pick up your computer at your place, they also drop it back off as well! I was really happy with their service and professionalism and highly recommend them!

Lucy Yang: Not answering the phone, not returning calls, my laptop still in their possession after almost 2 weeks with no update. Bruce seem to have disappeared? Not honoring motherboard warranty after it died one day after replacement.
Response: Hello, we are having phone issues as per our conversation today. We will be shipping you your laptop no later than tomorrow. We apologize for any inconvenience this has caused you.

Terry Tyson: On The Go PC have done work for me for about 20 years. They always provided great customer service. They will pick your PC up and drop it off, while you stay in the comfort of your home while you save gas and time. They are very professional and timely whenever I call them. Excellent customer service ane the work is always top notch. Very professional business at a very reasonable cost. Highly recommend this company for ALL your computing repair services.

bonnie Davis: Absolutely wonder experience with “On The Go PC Repair”!! I damaged my external hard drive (EHD), originally smoked damaged during a fire, then years later, accidentally dropped. Hanging on with tape, eventually, I was unable to open any files. Error messages galore. Really, really, really needed my data from the external drive, which was not backed-up anywhere, being the sole source of my existence!! Found “On The Go PC Repair” via Google (searched for recovery of EHD data in the Washington DC metropolitan area). They provided pick-up transportation the same day by a super nice guy name Steve- Prompt. Professional. In store Manager, Bruce, kindly informed me the following day that data recovery was possible, but they needed at least a day or so to complete the job. Two business days later, Steve delivers a brand new EHD with all my recovered data! And now I am good to go!! Way to go “On The Go” PC Repairs!! Lesson learned though—I have a back-up to the back-up to the back-up!!

Lenora Quiver: My computer screen broke & I was looking for good computer repair company I came across On The Go PC Repair. I called them & asked how much would it cost to repair it & the turn around time. It was in my budget & he kept me informed the whole time they had my computer. They also brought it to my work to drop it off. I would recommended them to everyone I know & the people I work with. Great business in the city.

Jean Guerin: Excellent service ! Fast and friendly !Doubled the hard drive space on my laptop for a very fair price, they cleaned it so well that it works super fast ! Great company ! Thank you !

Dagmawi Workineh Yemesgen: Impossible to even find. Stood outside calling them but no one picked up. Finally called the building staff and they said they didn't know of any repair shop in their building. Went elsewhere... For such a time sensitive issue this really wasn't acceptable.
Response: Hello. We are closed on Sunday for foot traffic. We only do pickup and drop off but you need to be in the schedule beforehand. You called us 3 times we were even open for business. I think this hardly deserves 1 star as we have never even done business with you previously. You need to come by Mon-Fri 9am to 5pm. Otherwise you will not be able to enter the building. Thank you

luther deason: EXTREME COMPUTER KNOWLEDGE, FRINDLY ATTITUDE AND THE AGENT ASKED QUESTIONS AND PROVIDED MUCH BETTER COVEAGE BECAUSE THE AGENT CARED ABOUT MY COMPUTER. NOTICE TO ALL SENIOR CITIZENS THAT THIS COMPANY IS THE PEOPLE YOU NEED TO CONTACT IF YOU NEED HELP WITH YOUR COMPUTER.. THE SOILDERS HOME IS VERY HAPPY TO RECEIVE THE SERVICES OF ON THE GO PC REPAIRS.NOTICE TO ALL VETERANS THIS IS THE MAN FOR TE JOB!

7. Dupont Computers, Inc.

LEAVE AN OPINION
6 reviews
Dupont Computers, Inc.
Location
3.1
Products/Services
3.2
Possibility of Parking
3.1
Attention
3.1
Prices
3.1

Address: 1300 I St NW #400e, Washington, DC 20005

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 232-6363

Guy: Computer consultant


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Dupont Computers, Inc.: what do users think?


Charles R Harris Jr: Put my laptop in...was told I needed a new motherboard and it would take two weeks to get part but work was done in two days with motherboard and labor cost of about $150 dollars each for a total with tax of about $333. Work done but no checking for VIRUSES or MALWARE...it was a good thing I was familiar with DE-BUGGING..took ALL NIGHT but I removed 5 VIRAL and 105 MALWARE THREATS, not to mention the fact that NO UPDATES WERE PERFORMED ON MY COMPUTER SOFTWARE, EVEN THOUGH I INQUIRED ABOUT THAT AND CHECKING FOR THREATS....MAKE SURE YOU ARE VERY SPECIFIC AND ASK FOR ANY PARTS THAT NEEDED TO BE REPLACED..... I forgot...laptop working so THREE STARS.......

Kristin Barker: Sorry to say, I experienced the work of Dupont Computers as unreliable and incomplete with poor customer service. After diagnosing my 3 year old laptop (crashing with bsod) with a failed motherboard, they replaced the motherboard ($$$) only to have the system fail in the exact same way just 7 months later. Work was warrantied for only 30 days so I paid again for diagnosis. This time they incorrectly reported that the hardware was fine and that the operating system (Windows 10) must be corrupted. I was skeptical but went forward, reinstalling the OS and restoring all applications and data, losing and spending a lot of time. Right away, the system began failing again in the same exact manner as before. The replaced motherboard is probably faulty. At the very least, Dupont Computers' diagnostics were incomplete. Yet in both cases, they refused to accept any responsibility. I gave them several opportunities to "make this right" but they remained uninterested and at times defensive and even rude. Unless you know exactly what's wrong with your system and just need someone to do the work using parts you supply, I suggest you take your business elsewhere.

Harry Gillen: Took my computer in to get the fan repaired. In turn, they fixed my DVD-Rom. Great service, fast and efficient. Highly recommended.

Collin Elliot Miller: These guys really helped me out in a pinch. Much appreciated.

Cerebral One: Excellent service!

8. NickConnection

LEAVE AN OPINION
21 reviews
NickConnection
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: Florida Ave NW, Washington, DC 20001

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 455-5852

Guy: Computer support and services


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NickConnection: what do users think?


allia ruparelia: I had a great experience working with Nick! He was extremely professional and communicated well. His prices are very reasonable and his work was precise and efficient. He fixed the front and back of my iPhone perfectly. I will 100% come back to Nick to future tech needs!
Response: Thank you so much Allia! It was a pleasure working with you!

Jack Downes: Positive: Professionalism, Quality, Responsiveness, ValueNick was very professional and personable. He communicated quickly and often regarding the status of my ipad repair. He clearly explained the options and cost and allowed me to choose the best course of action. He even took the time to return the fixed device to my home.
Response: Thank you so much Jack!

Joaquin Camarasa: I had not used my Mac for quite some time because it there was no way to make it work. My Mac needed a new battery. Nick identified the problem, fixed it and also made sure there were no other issues with it. He was super responsive through the whole process and he charged a fair price. I would definitely recommend Nick if you need any technology repairs.
Response: Thank you Joaquin!!!

Rhea Lynne Guzman: Nick was able to repair my phone when I didn’t think it was repairable! He was practically a lifesaver and I was able to retrieve everything I thought I lost. I would definitely recommend him for tech repair/support!
Response: Thank you so much Rhea!!!

Jan Co: Nick replaced my iPhone screen that was all cracked up! He was efficient, affordable and knowledgeable! I Highly recommend him for any of your electronic needs!
Response: Thank you so much!

Krystal McKnight: I booked NickConnection to repair my MacBook Air. My MacBook Air had liquid damage on the keyboard. The keys on the keyboard would get jammed and the fingerprint lock button stopped working. NickConnection was able to replace/ repair the keyboard in 24 hours. Overall, the service was great and I highly recommend NickConnection for repair services.
Response: Thank you for working with us Krystal!

Charmayne Carter: Professional, responsive and quick turnaround on services. I highly recommend Nick! He fixed my screen after I broke it while on vacation. It looks like a new phone again!
Response: Thank you so much for all your support Charmayne!!!

Rosalyn Overstreet Gonzalez: Nick is a boss! I didn’t think my phone could be repaired and Nick gave it a new life. I expected to pay much more - for what is a “new phone” and was pleasantly surprised! Thank you!!
Response: Thank you so much Roz!!!

Parker Mulholland: Positive: Professionalism, ResponsivenessNick is the man! shared his process the whole way through fixing my Macbook. I thought my computer was a lost cause but he got it up and running again. He was very responsive and helpful. Fully recommend.
Response: Thank you!!! and it was a pleasure working with you.

Brandon Grier: Had issues with my MacBook Pro. Nick was able to fix it with no problem and in a timely manner. Save me the hassle of waiting at Apple service.
Response: Thank you so much Brandon!

9. Laptop Repair Geeks of DC

LEAVE AN OPINION
124 reviews
Laptop Repair Geeks of DC
Location
4.9
Products/Services
4.8
Possibility of Parking
4.8
Attention
4.8
Prices
4.8

Address: 1629 K St NW 3rd floor/suite 300, Washington, DC 20006

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 629-0369

Guy: Computer repair service


Review: "Thank you so much, and as much as I wish to do business with you ..."

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Sam Marullo: Laptop Repair Geeks did a great repair job for us, very quickly and conveniently, with terrific communication, and at a very reasonable price. We feared that our laptop was dead, as it wouldn't turn on. But instead, it was the recharger assembly that was broken and needed to be replaced. They scheduled pickup, ran the diagnostics, and provided us with an estimate in a matter of hours. They did the repairs and delivered it back to our house on the same day. And they communicated with us throughout the process as to what was happening and what the next steps would be. Great job!

A ML: Wow, just WOW!! The laptop died on Wednesday, I left a message on their form on Thursday morning and my laptop was back up and running with me by Friday. I can't say enough about Laptop Repair Geeks, they are efficient and communicate well. Their pickup/drop-off service is EXCELLENT and very helpful when you are busy professional. Their technicians give you a clear and concise problem statement and what needs to be done to complete the task. As a customer, if you are communicating, they are getting the job done. Thank you so much, and as much as I wish to do business with you again, I hope my computer doesn't break. But if I do, I would pick this business again and again.

Nathan Dietz: I can't recommend this place highly enough. Laptop Repair Geeks should be your first call if you're in DC and have computer problems. The battery on my laptop died, and I needed to order a replacement from the manufacturer. (I won't name the manufacturer, but the name starts with a D and rhymes with "smell.") I wasn't optimistic that the manufacturer would send a new battery anytime soon, especially after the first one they sent encountered damage during delivery. But LRG ordered another battery and Darnell came over this morning to replace the broken one. Darnell, the technician who came out, is one of America's best, but LRG is a great company that will come through when you need them. All my thumbs are up.

Matthew Bunyi: Super responsive and amazing customer service. I described my issue and they wrote back in an hour and they texted to let me know the response might be in my spam folder (which it was). They said they could not fix the issue with my laptop, but referred me to a reputable source that could (and this was all for free). Will definitely consult them in the future.

Sebastian Kennelly: My laptop has become a bit unhinged, and, needing a repair, I thought to contact this well-reviewed company. While I cannot offer a rating on their repair work, I can highly recommend their customer service and support: after seeking a quote on a hinge repair, Richard emailed me to let me know my laptop was in warranty and therefore this particular repair would be best done directly through Lenovo; but what is useful, he offered thorough and excellent guidance on how best to seek out the repair I need.

eambrose287: The Laptop Repair Geeks of DC are fantastic! I spilled water on my laptop and it wouldn’t turn on. I was so worried about losing important work and personal files. When I contacted them, not only did they respond quickly, but they also found that my laptop manufacturer accidental damage warranty was still active and they gave me the contact info for Lenovo to get the repairs done free. It was so refreshing to be in contact with an honest company that wasn’t trying to rip me off! Lenovo did cover the repairs, but I still needed to recover my data. The Laptop Repair Geeks offered me a great rate, picked up my laptop at my house the same day, and delivered it back to me with all of my files on a USB drive the next day. They were a lifesaver and probably saved me hundreds of dollars in repairs if they hadn’t looked up warranty status first. I highly recommend them!

Stacey Sutton: I just called b/c my HP laptop hinge has somehow gotten off center(?) and cracked the whole corner of the keyboard facing. While Darnell cannot fix that, he DID give me the contact information of a place that can...AND told me the process of how that company will most likely proceed with a repair AND later texted me photos of what that facility will look like so I would know what to expect. He also gave his professional advice as to what brands and minimum specs if I decide the cost of repairs will be almost as much as a new laptop (Unfortunately, a serious possibility). He was amiable and straight-forward. HIGHLY RECOMMEND this company that cares about people!!! He also texted me about a device that will prolong the life of any laptop (especially the one I bought my mother :/ ). He's just an AWESOMELY HELPFUL GUY!

Sharon Arana: Searched around for a place to replace my laptop battery and came across Laptop Repair Geeks of DC. The same morning I reached out for a quote I got a reply and set my appointment immediately after seeing their amazing rate. All the staffers I had contact with were kind, personable, and clearly dedicated to their work! I highly recommend them, I would totally go back for any issue I experience in the future! Thank you x1000!

Elizabeth Harley: These guys are fantastic!!! I had cracked my screen a few months ago and found them. They picked my computer up at my home, fixed it within a day, and then dropped it back off. Several months later my computer was simply unresponsive as the hard drive was old and no longer could process updates. I didn't even know if this was fixable. I contacted these guys again and they responded within an hour, gave me all relevant information, offered helpful options, and again, picked up my computer, fixed it within 24 hours and dropped it back off. Without them I would have been out of pocket on a new computer that I would've had to reinstall everything on and start over. Highly recommend this company!!! VR, Elizabeth

Jason Kelleher: I have a Dell XPS 13 that had a swollen laptop battery and a nonresponsive track pad. I contacted Laptop Repair Geeks via their website and had a quote very quickly - along with insight into the trackpad likely not needing to be replaced (turns out the swollen battery interfered with its option) and 2 options for repair (one a bit less expensive than the other). Once they received the battery from Dell - which took a few days - they picked up the laptop at my home (masked and arriving AMAZINGLY promptly) and delivered it back to me less than 24 hours later. I was really pleasantly surprised at how efficient the entire process was - great customer service, reasonable pricing and an effective repair. I will most definitely use Laptop Repair Geeks again!

10. PC TEK COMPUTER REPAIR

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311 reviews
PC TEK COMPUTER REPAIR
Location
4.8
Products/Services
4.9
Possibility of Parking
4.8
Attention
4.8
Prices
4.8

Address: 5622 Columbia Pike Suite 108, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 746-8070

Guy: Computer repair service


Review: "Abdel was very helpful.Great advice on software maintenance and low prices."

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Kathryn Ross: Abdel is a life saver. He fixed my desktop computer when Dell and Microsoft couldn't help. He restored all the files and data which is very precious and important to me. Throughout the repair process, he kept me informed and explained what he was doing. He is trustworthy, professional, knowledgeable and super generous with his time. He was genuinely committed to save my files and applied multiple ways to solve the problem. To ensure we don't lose any files, he extracted all the data to an external storage. I went home with perfectly working desktop with everything intact plus an external storage with my data backed up. I highly recommend Abdel.

Alexandria Williams: Repaired my computer at a reasonable price, but scheduling was very difficult. Hard to reach the repair person for follow-up. We all understand things happen, but we must communicate as professionals, not just ghosting. Proceed if you don't mind waiting for a long time or playing multiple rounds of phone tag. There is another repair shop on Columbia Pike, closer to the Draft House, that will get my business from now on.

Alyssa Ford Morel: I called PC Tek Computer Repair when my computer slowed down to inoperability and I had no idea what to do. Abdel responded quickly and almost immediately figured out what was going on. He ordered the parts needed and worked over a holiday weekend to get me going again. I feel his service was above and beyond and reasonably priced. I will definitely call him first if I have computer problems again.

Andy O'Connor: Positive: Professionalism, Quality, Responsiveness, ValueIt was a pleasure to find a new doctor for my computers. He was very responsive to my kinda different needs that he had to get creative in order to resolve. I highly recommend him to you for any personal or small business needs.

George Stifel: This man really knows how to go above and beyond. I ended up doing an incredibly poor job of installing my processor and bent some of the pins. This man managed to fix the processor completely and also found some additional issues with heating I didn't even know about he fixed them to the best of his ability. When I brought It home and the heating issues got worse he drove out got a new cooling system and installed it for me that SAME DAY. He even stayed with me in the office well into midnight just to make sure I got my pc back in working optimal order. This guy is an absolutle trooper. Would recommend highly.

Steve Zarpas: I’ve used Abdel at PC Tek for two important jobs. I dropped my old MacBook on a Thursday I needed it for a critical assignment due on Monday. Apple store said two weeks. Abdel replaced the screen and had it to me Saturday morning. Great price and turn around. This Christmas I wanted to upgrade my PC for gaming for my son. Nobody had powerful graphics cards. Once again Abdel came through with a very good used card. He went all through the machine, installed a new OS and Wi-Fi card. My kid was so happy I knew Abdel. Five stars.

Dinara Gabdula: Hard working professionals who genuinely care about your business and computers. They'll take the time to do it right and be fair the whole way with you. If I have computer issues again I'm for sure calling them up!

Emilia Justiniano: Great and fast service! I couldn’t get over to his shop to pick up my computer because I didn’t have anyone to watch my baby so he kindly offered to drop it off at my house for me. 5 stars!

Erik Van de Water: This guy is probably paying for reviews. I called for an appointment at 1:50pm. He initially said it "should work" but then said 2pm since the techs already left. I get there at 1:57 and though the door sign says open it was locked. There wasn't anywhere to sit so I stood around until after 2:15. He said that on the phone he said 2:15. Well as long as I get the tech support not a big deal. I know a decent bit about computers and had been using the Command Prompt and Powershell to overcome an intermittant network connectivity issue which had recently worsened. He seemed honestly interested in helping but he didn't understand when I could not replicate the issue. Since it was an intermittant issue the issue would not always occur. He said exactly "there's nothing to fix." I was then able to replicate the issue. He had me fill out a ticket myself on my cellphone. At other repair shops I've been to I've never had to fill out a ticket myself. He was annoyed that I submitted the ticket twice (even though his website is not mobile optimized so the confirmation message is not visible). As the last step I explained to him I had another keyboard language installed (another shop I had interacted with had an issue with that so I made sure to mention it). Apparently he thought I was talking down to him and he told me he didn't want to do business with me. I asked him how I could apologize and he said he just didn't want to do business with me. As I packed up my stuff I said I was just trying to help. In return he told me sternly "Get out of my shop!" Since he did seem like he wanted to help and was probably having a bad day I give him 2/5 stars.
Response: This man had an appointment at 2:15 pm, to drop off his computer, which takes 5 minutes. I knew what the problem was. I knew how to fix it. He was there for 45 minutes. He wanted to fix his own computer for free, with my technical advice, which I refused to give. He was disrespectful, sarcastic, and rude. I asked him to leave politely, which he did. He didn’t pay for anything. This negative review was posted out of pure spite because he couldn’t get something for nothing.

Sandra Stolt: I took my laptop to PK Tek when I couldn’t access it. Abdel is very professional, knowledgeable, hardworking and honest. He explained what needed to be done and how he was going to repair my laptop. He went above and beyond my expectations by recommending fixes that would make the computer more efficient. The cost was very reasonable considering the amount of work involved. I would recommend PK Tek and would definitely use them again if my computer needs to be repaired.

11. A & A Computer Technologies

LEAVE AN OPINION
2 reviews
A & A Computer Technologies
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 1311 Madison St NW #101, Washington, DC 20011

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 642-3164

Guy: Computer service


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A & A Computer Technologies: what do users think?


Isaac Rivera: I had major issues with our church organization's computer and softwares; A&A was recommend to me by my former boss. I called A&A and the issues were resolved. Excellent service, reasonable prices and friendly rep. 100% satisfied.

Ronald Flores: Nice

12. Artek IT Solutions

LEAVE AN OPINION
1 reviews
Artek IT Solutions
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 5028 Wisconsin Ave NW #100, Washington, DC 20016

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (571) 882-1262

Guy: Computer support and services


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Artek IT Solutions: what do users think?


Alejandro Martin: We are working with Artek IT Services for almost 6 years. We did not have any issues in this long time. “Immediate and reliable tech support every time we need them”, was the more important in our business relationship. We tried some other companies, but we did not get a fast response.

13. V-TecProStop Computer & IT Services - Call Today For An Appointment - Serving The DMV Area

LEAVE AN OPINION
87 reviews
V-TecProStop Computer & IT Services - Call Today For An Appointment - Serving The DMV Area
Location
4.8
Products/Services
4.9
Possibility of Parking
4.8
Attention
4.8
Prices
4.8

Address: 8916 Simeon Ct, Upper Marlboro, MD 20772

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (410) 390-9862

Guy: Computer repair service


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V-TecProStop Computer & IT Services - Call Today For An Appointment - Serving The DMV Area: what do users think?


Nathan James: I initially came to Werter to help fix a problem where my newly built PC wouldn’t display. Not only did he fix that, he fixed my RGB lights, my wire management is beautiful, he updated my BIOS and he ran a test startup to make sure everything ran smoothly. Very reasonably priced and extremely responsive when called upon. I would 10/10 recommend to anyone
Response: Nathan - Thanks for that great review and describing what was done better than I could. I am glad you were happy with the outcome. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

Chad Keefer: Werter was fantastic. He was responsive, professional and extremely capable and proficient. He helped my son assemble his dream gaming PC from parts and taught him along the way. Most definitely recommend him and I will certainly be calling on him again. Very happy customer.
Response: Guided assistance on a Custom PC build that wasn't booting. Assessed what the issues were then did a guided walked through of what the problems were as well as correcting the problems. Installed Windows, System software/drivers, GPU software/drivers, and RGB software. Did a guided walk through on bench-marking to to performance tweak the computer. Did a guide walk through on the RGB software. Did a guide walk through on wire management to have a clean looking build. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

Jim Warden: Werther is a true professional; he is an expert on both Mac and PC service, is punctual, and is extremely patient with his customers. My family had a new Dell PC and a new iMac installed by Werther; he very quickly had both up and running (along with software and virus protection). He also patiently answered all of questions and made sure we were able to run the various programs on each device. We could not be happier with our service and give V-TecProStop our highest recommendation!
Response: I am happy you were pleased with the work. Backup of old iMac and restore to new iMac, install newest Microsoft Office, and virus protection. Setup of a Dell AIO PC and install of newest MS Office and virus protection. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

Bonnie Private: I recently hired V-tecprostop to repair my desktop business computer. Werter gave me an extremely accurate diagnosis by phone and took the time to explain what he was going to do. In addition to the repair he made some valuable suggestions on ways to improve the performance. When he came to my home the repair went smoothly, and his work greatly increased the speed and stability of the machine. I’ve used big box repair companies in the past, with unsatisfactory results. Werter gave me a terrific price and great service so I will definitely go back to V-tecprostop for all of my future computer issues.
Response: Upgraded SSD to provide more storage as well as better performance on a Custom PC. And thank you for being a repeat customer. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications.

Deion Smith: I contacted Werter because I tried to replace a liquid cooler that was failing on me. I replaced it but my PC wouldn't boot. I sent out a request and he responded immediately. Not only did he fix my PC in a timely manner he educated me on literally everything I messed up and what were the results of my actions. He also went into depth (which I loved) on how I could improve my PC's performance. Outstanding knowledge and very personable I will definitely be contacting him when I do future upgrades.
Response: Custom PC that was not booting following the replacement of an AIO. Was able to quickly resolve by correcting a few clerical errors created in the AIO swap. Also benchmarked and made recommendations on the bottlenecks on the system that could be upgraded to improve performance. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

Michael Moss: I can’t say enough about Werter and the work he did on my computer. After taking my computer to UbreakiFix, Geek Squad, and some other local guys I found V-TecProStop. My hard drive crashed, and all the other places said they couldn’t fix it or were afraid to because of the unique build of my computer. Werner’s shop was the exception. He explained to me what needed to be done in a way that anyone could understand and took care of it in less than a week. Not only did he replace my hard drive, he reinstalled the programs necessary for me to get my computer back up and running for everyday use. My computer is running and performing way better than it did before my hard drive crashed. Werter was professional, courteous, respectful, and took personal care of my computer. I can say that I have found a my new go to for all of my computer tech needs.
Response: Thanks for that review. This was HP ENVY Curved All-in-One with a 34" ultra wide curved monitor (36 1/2 " x 18 1/3") that many shops are reluctant to touch as it requires removing that massive screen to access the hardware behind it. This was an upgrade/replacement of the crashed standard 1TB HDD to a 1TB SSD with Windows 10 and MS Office installed. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

Jackson Smith: I have a custom PC that pooped out one afternoon and wouldn’t boot. I thought it might be the power supply, but wanted to be sure nothing else was wrong. I ran across V-TecProStop and gave them a call. Werter answered right away and from the start, he was beyond helpful. He made time for me to drop off my PC that worked for my schedule and had the issue diagnosed within the next business day. He talked me through what went wrong, the causes, provided solutions, and made sure I was comfortable with everything that he was doing. It turned out my power supply was dead and needed to be replaced. I was extremely pleased with the amount of care that went into his work. He even offered additional insight on other parts to upgrade, such as RAM and my SSD, to future proof my PC and get better performance for gaming. His thoroughness is top notch and was very willing to explain anything I had questions about. If you want a trustworthy service that goes above and beyond in repairs, optimization, upgrades, you name it, V-TecProStop is the place. I highly recommend!
Response: Non-working Custom PC due to dead power supply. Replaced as well as upgrade it to a better brand fully modular power supply. Also made recommendation on other upgrades - RAM & SSD - to get the max performance out of this setup. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications.

Gregory Gore: V-TecProStop Computer & IT Services was referred to us by a very good friend. Mr. Arrington came when he said he would and resolved our computer virus issues quickly. He also connected our solar panels to our wi-fi so we could report to company that transmits our power production which saved us the sizeable cost of getting a special reporting modem. We highly recommend Mr. Arrington.
Response: Cleaned up computer and removed viruses/malware. Also moved solar panels reporting from unsupported 3G cell based to WiFi connection for power production reporting. Made a recommendation on a cable modem/router upgrade and will be returning at a later date to install. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

Joe Fitzgerald: I have always loved watching a brilliant craftsman practice his expertise. You don't see much of it anymore. A true professional, Werter Arrington scheduled us for 9:00. He arrived at 9:00 and started right in dismantling our old, very sick Dell. He carefully installed all our old files on the new Dell tower. He painstakingly connected our printer, scanner, external hard drives, WiFi, and internet, checking each one to see that it was working perfectly. He loaded all the software that we had accumulated, again checking that each one worked, all the while pointing out suggestions for utilizing all these resources smartly. My wife and I would heartily recommend Werter for any computer work you might need. He is also a really honest gentleman, a good guy and a pleasure to be around.
Response: What great clients you were to work with. Clients like you are what makes running a small business worthwhile and thank you for that great feedback. We appreciate your Business. New computer setup. Backed up and migrated profiles/settings/files from existing PC to the new PC. Removed existing PC, and all peripherals (keyboard, mouse, monitor, and speakers) and replaced with new PC and peripherals. Installed MS Office 2021 Pro, remote support, and installed and connected printer and scanner. Also disconnected and removed old printer. Removed hard drive from old PC for proper disposal. Also gave some guidance on cloud to edge data storage and backup as well as directed towards a certified clean room data recovery company (no affiliation to me) for a drive with lost files (pictures & data). Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications.

Karen Michaelson: After several Comcast techs tried to figure out why my computer wouldn’t connect to the Internet, Werter can over, figured out that the modem had died, got a modem, installed it and the Internet was back. He took the time to assess the situation, instead of just testing to see if I had a signal. He really knows his stuff! And explained things to me as he was figuring it all out.
Response: No internet connection over WiFi or a wired connection. In conjunction with Comcast Tier 1 support, after they were unable to access the router remotely they setup for a replacement router. Once the new router was in place all devices connected with zero issues and were able to access the internet. Also helped to fix multiple email and Apple ID issues that were preventing emails from coming in and devices from updating. Thank you for your feedback. We appreciate your Business. Windows 11 is here! Are your computers Windows 11 ready or compatible? Not sure? Please ask us. M1 Macs are here! Should you be replacing your Intel Mac yet? Not sure? Please ask us. We do repairs, service, maintenance, upgrades, and installations on PC's (Windows) and Apple computers. We also work on Custom PC builds (Prebuilts and DIY's) as well as build them. We do builds in two formats, either we can do the build completely for you, i.e. turnkey, or we can do the build as a guided session, i.e. hands on tutorial in PC building from start to finish. We also do IT and Server management, service, and installations. And structured wiring for businesses as well as some residential applications. We can also address issues on many computer based systems such as Solar Panels, Audio Systems, Video Systems, etc.

14. TekDash

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24 reviews
TekDash
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Schedule: Open 24 hours

Telephone: (800) 461-5257

Guy: Computer support and services


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TekDash: what do users think?


Larry Porter: Positive: Professionalism, Quality, Responsiveness, ValueTekDash was the only company with a vision to see past the generic connecting of wires and came up with an innovative solution for the installation of my home threaten and all its components. The work was done professionally and the price was reasonable. I will highly recommend them, for any job, big or small.

Peter Maida: I recently had difficulty with my computer system. The router was acting up and my printer and pencil was not enabled. I called TekDash and left a message about the urgency of my predicament. They responded immediately. Within a few hours a terrific technician was at my computer. He, with delay, reconfigured my router. In less than an hour, my system was up and running. I would highly recommend TekDash. They are professional, speedy, courteous, and knowledgeable. Because, like most professionals these day, I rely on my computer to conduct business. TekDash understands the need for quick service. Try them out. You will be more than pleased.

David Plocher: The advice to just reboot a home system when a storm breaks one's internet connection seems simple enough, but when one has a multi-satellite mesh network, Sonos, wireless printers, streaming TVs, and too many passwords, there was too much complexity for me. Our TekDash technician was prompt, personable, and very knowledgeable. He solved our problems and helped us understand several things about our home network that we had not understood. I can not recommend them highly enough!!!

Dan Jones: The team at TekDash did a fantastic job with our home network wiring job. They managed to update our old home to get Ethernet into each room, even in harder to reach rooms which other contractors said were impossible. The lead technician (Brandon) was incredibly knowledgeable and helpful, making suggestions for ways to maximize the efficiency of the network and wiring placement as well as helping us understand some key areas of our house we previously hadn't explored much. Overall we are VERY happy with the job done by TekDash and would absolutely recommend them to everyone.

Perry Griffith: Over the course of ~4 weeks I consulted with 5 network specialists and 1 electrician to renovate our home network. This involved running 10+ lines of Cat6 throughout a finished home, a good deal of attic work, finishing all pass-throughs and ethernet ports with grommets / plates, terminating runs into a 16-port patch panel, and setting up a 6U network rack as the network hub. We wound up picking TekDash because Sean and Greg (Lead Technician) were the most professional and responsive team with the most transparent quote... and we're extremely happy we did. Sean made the whole process smooth from a communications perspective and Greg truly went above and beyond to do the job right. No doubt we'll be going back to these guys for any future home network / entertainment needs.

Christina McMahon: I have had nothing but positive experiences with TekDash! Each employee that has been dispatched is professional, knowledgeable, and respectful. I would definitely recommend TekDash’s services to anyone who needs help configuring or fixing a device on the fly. The team is very responsive and I was thrilled with their services. I will continue to use and recommend TekDash!

Michael Gillies: TekDash took a very frustrating situation and helped fix it remotely. My tech, Brandon, was very knowledgable and patient as we troubleshooted my issues. He made the right recommendations for my network based on how we use it and our location. We're running much more smoothly and our network is set up much better for our needs. All done remotely but an on-site visit was offered if I needed further help. Very happy with the company and service provided.

Keri Culver: Positive: Quality, ResponsivenessI was pleased with the service, the work TekDash did prior to the visit, and the way the work unfolded. I had a very tricky problem and the TekDasher went above and beyond trying to fix it. I'd use them again.
Response: Thank you very much Keri we appreciate it!

Matt Simoncini: I called Tek Dash requesting help migrating information from an old laptop to my new one. The Tek Dash employee that help me was kind, patent and quick to help me with my issue and all additional questions I had. He exceeded my expectations in diagnosing the problem I had and was able to successfully solve my technical issue which prevented me from originally being able to migrate my information. Going forward I will only be using Tek Dash my technology issues as they their representatives are knowledgeable, patient and do their job in a courteous and professional manner
Response: Thank you so much for taking time to write a review! We are happy to hear that your issue was resolved and that you had a great experience! We are looking forward to servicing you again in the future!

Ross Cohen: Positive: Professionalism, Quality, ResponsivenessI used TekDash to set up my remote work environment during the Covid-19 pandemic. The Tek was able to help me set up my external monitors and even strengthen my wifi! Will definitely be using TekDash for my future tech support needs

15. IQ Computer Services Bowie

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42 reviews
IQ Computer Services Bowie
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 12506 Guinevere Rd, Glenn Dale, MD 20769

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 678-9840

Guy: Computer repair service


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IQ Computer Services Bowie: what do users think?


Nancy Widmer: From our first interaction with iQ Computer Services we have been impressed. We have used them to replace a crashed hard drive and again when we needed assistance with backing up a computer and learning to navigate our Apple products. Marcus is responsive in communication and a pleasure to work with. He knows his stuff and explains what he is doing with patience and clarity, even for the non tech person. His rates are affordable and well worth it. We are so glad we found this company.

Philip Dorsett: I had a great experience using this local computer repair business! Marcus got my laptop back up and running after thoroughly cleaning the internals, applying new thermal paste to the components and ordering a replacement charger. Great communication, fast turn around time and I thought their prices were very very fair! I will be returning for more services in the future.
Response: Thanks for bringing your gaming laptop to us for repair. It was a pleasure helping you.

Doug D: After installing a new had drive and being unable to get it to work, I contacted Marcus at IQ Computer Services. He was able to diagnose that my brand new drive was DOA. He then installed a different new drive, and reinstalled Windows, All of this was done around the Thanksgiving holiday and very quickly. Marcus was highly responsive and communicated clearly in all of our interactions. IQ charged a fair price for the service. Recommended!
Response: Thanks for sharing your experience. I'm happy that I could help.

Genay Stevens: I have two tests that I must pass for career advancement. Unfortunately, my screen cracked and my laptop was no longer working. I called a few places and decided that I would give IQ Computer Services a try. They were extreme friendly, professional, reasonable and fast. I'm so happy I chose to use this company and will be using them in the future. Their five star rating is well deserved.
Response: We are very happy our service met your standard. We try our best to please each customer. Thank you for sharing your experience.

Joseph Zimmerman: I selected IQ and Marcus because of his reviews. He lived up to them. He is polite, professional, accommodating, responsive and, most importantly, competent. He fixed my printer networking problem quickly and conveniently. Recommend him highly.
Response: Great to meet you. Thanks for sharing your experience.

Beyond Da River Stixx: My experience with the company was quite professional. There was a hiccup but however they quickly fixed the problem. Not only that they went above and beyond to make sure that I would be satisfied with all of the necessary repairs and even offer to upgrade my computer. I feel as though this growing company knows what it's doing when it comes to computer repairs and I can see myself using them in the future.
Response: Thank you for sharing your experience, we always try to give our customers the best service and keep them happy!

Ken Rholl: Positive: Professionalism, ResponsivenessHave used IQ Computer Services 3 separate times for vexing problems I couldn't handle myself. Every time they have delivered fast, friendly and professional service. Computer this time was locked up right before Christmas. Marcus actually picked up the box and had it up and running in one day. Thanks guys!!!

Jon Youngdahl: Marcus came to our rescue after we purchased a new computer. Because we went from Windows 7 to Windows 11, we had no idea how to find where our files were etc. Marcus was very patient and showed us what to do. It did take a few appointments to get everything set but Marcus is always available by phone if you have a question. IQ is the best in house computer service we have ever received.
Response: Thank you for your business. I appreciate you taking the time to share your experience. It was a pleasure serving you.

Josh Little: UMD students, I would highly suggest trying this place out. I had cracked my laptop screen (HP Envy) and it was past its warranty (which sucked). I looked around for a bit and didn't see any place close that looked reliable. I was initially going to use UBreakIFix, but they were a COMPLETE ripoff. Marcus was able to replace my screen and do the work for a much more college student friendly price. It's worth checking this small business out!
Response: Thank you for sharing your experience and speaking so highly of us. We're glad we could meet your expectations and price point.

Mary G.: Positive: Professionalism, Quality, Responsiveness, ValueMarcus Reed was highly competent and helpful. My laptop got fried by lightning. Plus I needed to get Ubuntu removed. I needed help with scanning. To top it off, I was able to get access to 2 old floppy disks of mine. Marcus guided me patiently through the steps involved in scanning. I recommend IQ Computer Services for sure.

16. Computeroo

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3 reviews
Computeroo
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Telephone: (202) 486-3145

Guy: Computer repair service


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Computeroo: what do users think?


Howard W. Cummins: Absolutely, top flight, on-time service with office/house calls if necessary. The electronic world has many pitfalls - none here and service delivered with humor and all questions answered.

17. NerdsToGo - Alexandria, VA

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147 reviews
NerdsToGo - Alexandria, VA
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 321 S Washington St, Alexandria, VA 22314

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (571) 378-3951

Guy: Computer service


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NerdsToGo - Alexandria, VA: what do users think?


Tamara “tcamp”: I drowned my laptop while on vacation. Took it to NerdsToGo on S. Washington Street in Alexandria and it was diagnosed quickly. The team was able to access the hard drive and transfer data to a new laptop with the new device ready 2 days earlier than they estimated. Very happy with the service and the great communications about status.

Judith Cho: Needs to Go in Alexandria, VA, helped immensely with my computer transfer from two old devices into my new one. They taught me many new things about how to set up and use the new machine. They took the time to install all my software and get my accounts all squared away. They are very professional and took my computers in to their shop right away and began working on them immediately. They brought everything back to me at my home just a couple of days later. When they began working on my machine they called me right away to get my decision on several brilliant solutions they came up with to get my machine working better than ever. They are the best in the business! I highly recommend anyone to use their service. I had a very positive experience. Overall they were highly qualified, did outstanding work and were had communication. I would use them again in a heartbeat. Thank you so much for your help, I am a very happy customer! JC
Response: Thank you so much for your detailed and thorough review! It was a pleasure serving you and we look forward to helping in any way we can in the future. Your recommendation means a lot to us. Happy Holidays!

Antonio Landivar: The NerdsToGo team is extremely professional. They have worked with our company ensuring some of our old laptops are scrubbed and ready for donation. Recently they took on repairing one of our iPhone's when everyone else insisted it was “total” . Not only did they repair it to working condition they saved us from buying an entire new phone. I strongly recommend them. Thank you guys!!

Kate Anderson: We have had a great experience with Regis and his team over the past 2 years. I run a small consulting firm, and NerdsToGo functions as our IT department. They are extremely responsive and keep everything running smoothly. I highly recommend them!
Response: Thank you for being one of our first NerdAssure customers! We look forward to a long-standing partnership and appreciate your recommendation. Have a great weekend!

marvy moore: After working in a Fortune 100 company as my first career, I became accustomed to a robust IT support model. After retiring and staring my consulting practice, I was relieved to engage Nerds To Go Alexandria as my IT support team. They have exceeded my expectations and provided me with the confidence that my Systems are secure and easy to use. I highly recommend this team for your IT needs, even before you need them!
Response: Thank you for your feedback Ms. Marvy! It has been a pleasure working with your business and we look forward to a long partnership. Customers like you inspire us on a daily basis!

The Bullers: Positive: Professionalism, Quality, Responsiveness, ValueGreat and professional customer service and very convenient location. Once my part came in-my computer was fixed quickly. Thanks NerdstoGo - we would definitely recommend to anyone needing their computer fixed!
Response: Thank you for your positive feedback! WE appreciate your business and recommendation 🤓

Nicholas Sanchiz: Really satisfied with the service and with repair provided here. My Tower died after a power surge on Christmas Eve, and while it wasn’t the worse thing that could have happened on Christmas, it still kinda sucked… I brought the computer over the following Monday morning and by Tuesday afternoon it was fully fixed. The turn around time was impressive and they overnighted the part I needed and fixed it ASAP. The technicians immediately knew how to fix the machine (even going so far as to test out my GPU with me). All in all a good experience and I recommend them. Don’t think I could have gotten it fixed that well and that fast anywhere else.
Response: Thank you for your glowing review! We focus on providing customized solutions and are glad you were able to avoid purchasing a new GPU in the current market! Enjoy your custom gaming build! We are here if you need us in the future 🤓

Kari Rodriguez: Went in and was offered a next day appointment. My tech Calvin was on time, knowledgeable & kind. Fixed my problem quickly and explained things in layman's terms for me. Very happy with the service and will use again if needed.
Response: Thank you for your positive feedback! We are glad you enjoyed working with Calvin! We are here if you need us in the future. Have a great evening!

Colleen Boles: I've had a great experience with Computer Nerds. Most recently, I called upon them because I was experiencing problems with an offline printer that I couldn't solve and problems with syncing Outlook and Gmail. To my surprise, they were able to come out the same day I called and it only took an hour for them to resolve the issues on two laptops. I still have more time left on the package I bought over a year ago. I liked the professionalism of James and this business's responsiveness. Regis, who I talked to by phone, was pleasant and every time I've used them the service has been of very high quality. I'm so glad I found this business to handle my tech issues!
Response: Thank you for your feedback Colleen! We are here when you need us and look forward to offering you trustworthy, efficient support for the foreseeable future.

Laura Folk: I was very pleased with the personnel and service at Nerds to Go. They listened closely to identify the situation, the steps that had already been taken, and the results I wanted. The work was completed the next day.My computer boots up so quickly, and is much more efficient.
Response: Thank you so much for your business! It was a pleasure working with you as well and we are here if you need us in the future!

18. LapFix Computer Repair Services

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737 reviews
LapFix Computer Repair Services
Location
4.8
Products/Services
4.7
Possibility of Parking
4.7
Attention
4.7
Prices
4.7

Address: 4613E Duke St, Alexandria, VA 22304

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 379-5976

Guy: Computer repair service


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LapFix Computer Repair Services: what do users think?


Ashalé Amos: LapFix is definitely worth it.Great customer service, very knowledgeable and confident in what they do. Definitely made me feel at ease knowing that my MacBook Pro was in good hands. I had an issue I didn’t know much about. Apple didn’t offer much assistance without me doing the most. So I called around and LapFix was who I chose. Efficient & quick turn around time. I would recommend!
Response: Thank you Ashalé for your review. We enjoyed helping you with your MacBook Pro, Please do not hesitate to let us know if you need any help.

김상명: I visited Lapfix when I heard that it was possible to repair the motherboard. They kindly explained whether it was possible to repair it over the phone, and their customer service was excellent after visiting. Not only were they excellent in customer service, but they were also very fast in repairing. I needed a laptop very much because it was the final exam period, and they completed the repair much faster than expected, so I could prepare for the final exam without any problems. I am sure that I will continue to visit here if there is anything wrong with my computer, they are quick, friendly, and technically perfect!
Response: We appreciate you coming in and fixing the Asus laptop with us. We are glad we can help and get you back in time for finals. All the best!

Mark Wildy: I used these guys for the first time last week and they are truly amazing. Quick turnaround, technical options, and competitive pricing. They did a great job with repairing my Dell laptop and because of that, I added my MacBook pro. I can make these repairs myself but, their quality and customer service is so high, I consider them a technicians technician. I'm not getting paid to say these things but if they want to give me a discount I'll take it.

Andrew Balazs: I brought my pc in for a body swap to a better case. The guys at LapFix were extremely knowledgeable and attentive when I described what I wanted to do even offering suggestions of cases they believed would provide the best airflow (which I was in need of). Their turnaround time for completing the body swap was exactly as estimated (24 hours) and I could not be any happier with my experience. I would really recommend using LapFix for your computer repair needs.

Isha Sankoh: I can't express how helpful and incredibly professional the staff at LapFix has been to me. I took my laptop to them a few months ago, regarding an issue with the hard drive, they called me the following day and provided an update, and offered two solutions with two different price points to fix the problem. They fixed my laptop on a timely basis and had it working as good as new, better then I had seen it work in years. I recently had another issue with my laptop, (unrelated to the issue beforehand), and they fixed it for me that very same day. I am very grateful to have found out about them, as someone who works from home, my laptop is very important to me. I had an excellent overall experience, and I would strongly recommend them to anyone local.

Hands On Real Estate: I went to Apple and they told me my MAC was not worth repairing and to buy another one. I took it in to get a second option and after an assessment I was told that fixing was possible. My laptop now works like brand new. I highly recommend you use their service. It was great beginning to end and I just saved myself $1300!!
Response: Thank you for your review. We appreciate your business, Please do not hesitate to contact us if you need any help.

phillip jackson: The Guys at lapfix computer, Was very nice and Professional I walked in off the street with a ECU computer out of a automobile that need it a couple of those tiny microchips replaced. "Hey what can I say they hook me up..They did a great job put the computer back in the car and the car runs great.. From my experience with these guys I definitely recommend you give them a shot, To resolve all your computer issues..

Lana: TL;DR: The replacement battery I got for my Mac didn't even last a year. The people were really nice, though. Edit: Business contacted me regarding my issues—again, very nice people! Updating to a neutral review for now. I came in late June/July of last year (2021) to get my 2017 MacBook Pro battery replaced. It was well over 1000 cycles and I've been using it for about three years until then. In the beginning, the new battery seemed fine. However, its capacity to hold a charge decreased significantly within the past months. By May of this year (2022), I couldn't use my Mac without plugging it in (I am a student who relies on my laptop for classwork/homework). It was less than a year since I got the current battery, which was only at about 200 cycles. I would have taken it in to get it looked at, but I had exams and the warranty was only 90 days, meaning I wasn't covered. By the end of May, my Mac would not hold a charge even while plugged in and the battery status icon would display as "Not Charging". I was away for two weeks earlier this month (June of 2022) and came home to see that the bottom case had bulged outwards and that the battery inside had puffed up. My Mac was unplugged and my home is well-insulated, so I can't imagine it would have overheated while I was gone. It was just kind of a disappointment. Luckily, the majority of my exams did not require a laptop. The people working there were nice and seemed professional, though.

Jay Floyd: Consumers seek Quality, Service and Value in purchasing decisions. Lap Fix rated 5 in quality (my Surface Pro cracked screen replacement was repaired to perfection and like new). Lap Fix rated 5 in service (personally answered the phone whenever I called or quickly responded to voice messages, providing detailed information. Lap Fix rated 4.5 in value (though the repair cost was not a value added price, it was fair market).
Response: Thanks Jay for your review. We appreciate your business, Please do not hesitate to contact us if you need any help in the future.

Kaydon Dziewior: Extremely professional and friendly. None of the local shops were willing to solder anything so we couldn't get it fixed. Just happened to find LapFix while on vacation and not only did they do microsoldering, their quote was much lower than any other quote we got. They diagnosed the problem, ordered the part, installed and soldered the part and cleaned the laptop for us in less than 4 days. We had a deadline when we returned home and they even expedited the part's shipping for us without us asking and got it ready to go the day before we had to leave. Their shop is clean, their employees are professional, friendly and really know what they're talking about. Their prices are cheap from our experience and would absolutely recommend this place to anybody. Just wish we lived closer!