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1. Chick-fil-A - Washington
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5
1256 reviews
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Address: 3100 14th St NW, Washington, DC 20010, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 202-986-3290
Business type: Fast food restaurant
Charles-Stephen Laubhouet: My food came super fast even though the line was all the way to the door. They have fast service and the location is relatively clean considering the traffic at this place. Staff is friendly and always willing to help! And the manager is very generous!
Royal Le: the food is always good and prepared quickly. customer service is friendly as you should expect from chick-fil-a. save time and use their app, app has pretty accurate order tracking now.
Gina: Clean restaurant and mildly - friendly staff. The location is busy but there is ample seating and the line moves quickly. Waffle fries were not up to the standard I expect at Chick-fil-A (i.e. pipping hot and crispy). However, the sweet Sirachi sauce is amazing.
Adisa Lee: Great location and fast service despite what looked to be an overhaul of rep turn around
Raymond Jordan: Delivered quickly, food was good Thank You
Marlon Williams: Good food customer service was great. Tables were a little dirty though.
David Office: Plenty of seating. The food is always good. Inside of Petworth shopping center. Target, best buy, model, bed bath and beyond and Marshals. Starbuck inside the of target and one across the street.
2. Chick-fil-A - Washington
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5
324 reviews
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Address: 2121 H St NW District House, Washington, DC 20052, United States
Schedule: Temporarily closed
Telephone: +1 202-250-5140
Business type: Fast food restaurant
Munera A: First time trying the famous chick-fill-A! , it was good not my type of food though
Kiara Jackson: This food is absolutely delicious. The customer service is always inviting and the drive through line goes very fast. The breakfast is one of my favorites. I like to eat here at least once every two weeks.
christopher Pintado: Was relatively hard to find at first. Even more difficult to find parking. End up finding it in what seems to be the basement college cafeteria. The food was good and had other restaurants like sushi and Mexican food. Having multiple options at the same spot made it worthwhile for a quick bite to eat
Sam Odle: It’s an express location so it’s a Chick-Fil-A that’s been shrunk down to fit in a food court. Long lines at peak hours is the only negative and you’ll quickly see why - fast and friendly service and delicious chicken sandwiches and nuggets!
Paxton Patey: Poor customer service. Dirty tables. Charged me 50 cents for each chick fila sauce. And didn’t get us forks for our grilled chicken, which was actually more like shredded chicken. The 12 piece and 8 piece we ordered had the same amount of chicken. And when we asked for forks the employee looked like we inconvenienced her. I love chick fila. But won’t come back here again.
BrANdIe LyNn: Love the comfy environment. Food tasted great and fresh. Staf was very nice and respectful.
Katie Johnson: Great CFA, open to the public. Check for hours though and avoid noon during the semester to avoid VERY long lines of students.
Matthew Ostin: Amazing food, always busy so that makes it a little tough to go here when in a rush. Employees are really kind and make quality food. Personally recommend the spicy checker sandwich. Also make sure to get sauce or you are missing out.
3. Chick-fil-A Dupont Circle - Washington
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5
176 reviews
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Address: 1214 18th St NW, Washington, DC 20036, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 202-296-3000
Business type: Fast food restaurant
Tim Kocher: Super fast service! The line was out to the door and we thought it would take forever but we wanted to try it for the first time! We had our order in 5 minutes from walking in. AMAZING FLAVOR and super moist!
Konstantin: Very tasty chicken. The place is big, with a lot of seatings. Clean. Chicken is really tasty. Chicken strips are very juicy.
SN Duncombe: I love Chick-fil-A and have a long, positive history with them. Both my husband and I worked for them for many years, and I’m an enthusiastic supporter. However, this store left a lot to be desired. I ordered $1300 worth of catering. When I needed to speak to the restaurant about my order, I couldn’t because they never answer the phone. I called at least 10 times at various times of the day. I tried to email them, but their webpage doesn’t list an email address. Then, when I got the order, it was halfway done. We ordered over 100 boxed meals, but instead of actually boxing the meals, they left the entrees out of the boxes. This made distributing the food much more difficult. In other words, by skipping a step to make their work easier, they made my workload heavier. I’m really sorry to give such a bad report on a company that I really love. Unfortunately, this owner-operator needs to better reflect Chick-fil-A standards.
darlene robinson: BEST service! The line was out to the door and we thought it would take forever but we wanted to try it for the first time! We had our order in 5 minutes from walking in. AMAZING FLAVOR and super moist! AWESOME JOB WELL DONE Michelle C👌👌👌👌👌👌
4. Chick-fil-A - Washington
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4.9
883 reviews
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Address: 4505 Wisconsin Ave NW, Washington, DC 20016, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 202-244-4514
Business type: Fast food restaurant
Casey Johnson: Really great location and great food.. staff was super friendly and we wanted to sit outside because of Covid concerns .. even though it was cold the manager came out to give us sanitizing wipes… really great service
x kuyjyt: Food is fine, but Please do something about the constantly overflowing trash can out front. Your food containers, napkins, etc. pollute the entire block....please empty this can more often and/or install an additional can.
Adam Getliff: Definitely does not hold the same standards other chick-fil-a has. Very slow and employees are subpar. A few employees seemed to care, but most did not seem to. This location needs a lot of improvement
S. S.: Beginning with a high-quality, tender, large, fried or grilled, select, brined (?), white chicken (breast) is the way to start a good lipsmacking. The pickles, tomato, and lettuce are also of high quality. They must have some good quality control processes in their individual shops.
karandeep singh: Great location and everything works usually. Only complaint is sometimes they have up to 15 minute wait times which can be annoying if you are in a rush. They also dont have dine in as of this message but hoping that comes back soon. Staff is very nice and have never seen a problem with that.
melissa Greg: There was a price of a waffle fry in my hash browns and they need to put a pep to their step peopl have places to be in the morning . Staff just needs to improve and not be so careless .
Magda Torres: I do not want to give a negative comment on this site, but it lacks more organization and better service during peak hours.
Aileen: Fast service, my order fresh and hot! very funny staff
5. Chick-fil-A - Washington
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4.2
1125 reviews
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Address: 2410 Market St NE, Washington, DC 20018, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 202-832-0528
Business type: Fast food restaurant
Sidd O.: Chick Fil A is always yummy. The spicy chicken sandwich was especially spicy and delicious. Unfortunately I asked for light ice and got a cup full of ice. Also, they forgot my buffalo sauce for my nuggets so I ate dry nuggets.
Veronica Johnson: Always a good place to eat and it tastes good. I am impressed by the salad options. The fruit cup is always good and not spoiled with bland or old wrinkly fruit. Impressive. The sunjoy tea has real lemonade inside. Authentic pulp. The drive through system should make other fast food places jealous. In and out.
Obed Pierre: The restaurant in DC near the Costco can do a better job in customer service. I ordered a spicy chicken sandwich & I had to wait for over 20 mins. On top of that, they had to reorder my food because somehow my order did not register in their system. For the inconvenience & lack of professionalism, I was not given no apology.......let alone anything for my patience. Totally unacceptable & ridiculous
Kymie Pleasant: Horrible! This location & service needs an upgrade! The most distasteful vanilla shake I have ever had from any Chick-fil-A in the DMV and outside the city...
Debrah Clock: I haven’t came to this Chick-fil-A in a while I was expecting to see Ms Brenda I think she’s was the manager there until another manger told me she didn’t work there any more hire more people with her customer service because that lady was nice…yesterday my experience didn’t seem the same why be rude when you work at Chick-fil-A
latarsha clipper: The manager name Samuel is Atilla being rude and unfair to people of color and he never going to changing do to his nasty heart Chick-fil-A really made a terrible decision
Myluv Hubbard: I ordered a Cobb salad with fried nuggets they gave me grilled I ordered ranch dressing and a vanilla shake they gave me cookies and cream the manager’s suck they don’t follow directions at all Shìt is sad when people spend they money they should get what they ask for
6. Chick-fil-A - Washington
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3.9
2184 reviews
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Address: 1401 Maryland Ave NE, Washington, DC 20002, United States
Schedule: Open ⋅ Closes 9:30PM
Telephone: +1 202-388-3500
Business type: Fast food restaurant
Pamela Johnson: I love the new upgrades ( walk-up and drive through, walk way for employees, covered over hang, heaters, lights, state-of-the-art cameras, and more). Customer service excellent and fast.Thank you Chick-fil-A 😀
Carla David-Rose: Paid ahead when I got to the pickup door staff tried to convince me that my payment did go thru upon checking my creditcard app it was pending which means it processed. miraculously my food was passed to me no apology just a statement of I thought you told me u had two orders. Wait what?? Asked for condiments I was ignored. Decided not to engage with the ignorant and drove off. Go to another location and protect your peace.
Johnnie Anderson: This is by far the worst Chick-Fil-A. Workers walking around in leisure clothes instead of uniform. I placed my order in the drive thru that took more than 26 minutes to get. My order is usually repeated back for accuracy and consistency, this is one of the reason it should be done. The woman who took my order rushed seemed so unenthused and didn’t want to be there. I was Missing a lemonade and asked the lady who brought me my food that i was Still in need of items. She walked back to the area and said it’s not on the order, i replied and said i told The lady who took my order about the lemonade. She rolled her eyes and called another lady over to my car. Lady came out and said i dont Have a lemonade for you, i told her i don’t mind paying for it here if it wasn’t added on, she said “we are very busy and if you want that lemonade you’ll have to get back in line.” There was not resolution to the problem. Asked for receipt of card and she didn’t want to provide any of that. Won’t be returning. Believe the reviews.
Zahra Carpenter: Although there was a mistake in my order this morning, overall this location does a pretty good job.
Nerissa Mark: Worst Chic Fil A Experience: I ordered a grilled chicken sandwich- I received a spicy chicken sandwich with a fly cooked in the sandwich. An ice tea drink that had a leak in the cup and was unable to drink it before it all leaked out.
Roxanne: This is the worst Chick-fil-A. This location always skimps on the toppings and often forgets the sauces. One time when I ordered on the app, I asked for extra, extra pickles on my sandwich and got 2 of the smallest pickles ever. I love the pickles and have offered to pay extra for them so I can actually get more then 5 between my sandwich and side order. Now this location isn’t even giving me the stuff I am paying for. My two orders of fries are the size of one. It’s super frustrating and worth driving somewhere else.
7. Chick-fil-A - Arlington
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3
91 reviews
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Address: 1 Aviation Cir, Washington, DC 20001, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 703-418-1500
Business type: Fast food restaurant
Jake Peake: Honest review. The service wasn’t exactly friendly. The wait was extremely long. The cook was bringing food out to his girlfriend that never ordered at the register. On top of that she was given food immediately after getting there long before people had gotten their food that actually paid for it. The chicken nuggets were good. The soda was completely flat. I’m talking not a single bubble. One guy actually thought he was given sweet tea and not Pepsi. I left before I tried mine and regretted it because it’s basically Pepsi flavored sugar water. I’ve only been to 4 chick fil a’s and this is by far the worst one so far. The three stars I gave was for 1 being there to feed me. 2 some of the food was good. And 3, I can’t think that of reason so just be happy about a free star. Check your employees, they’re stealing from you in front of customers. This review was made 15 minutes after receiving my order.
Acirema Quintero: Not your ideal ChickfilA experience. Wait times are lengthy, I had to wait about 25 mins in-line only to get my order totally wrong. If I asked for a refund or to get my order right I would’ve missed my flight. The employee wasn’t necessarily engaging , neither confirmed my order to verify everything was ok. I was also charged extra for stuff I didn’t even asked for. Again, a Chick-fil-A at an airport totally not up to real Chick-fil-A standards. Bummer
Alex I: Not your typical chick fil a experience. But it was way better than some other establishments in the airport. Line was slightly long food was hot. So overall not alot to complain about. I would recommend this establishment over any other establishment that I have tried in the airport so far.
Steven Hendrickson: This Chick-Fil-A is a perfect example of how far society has degraded. We stray further from God everyday and this location might as well be one of the 4 horsemen. They serve Pepsi products! Get that trash out of my sacred Styrofoam chalice. Not a single "my pleasure". If I could perform a citizens arrest on behalf of our blessed Mr. Cathy I would. The nugzz were OK.
David Hornung: I love Chick-fil-A....not this one. The RUDEST cashier (trice), limited menu, doesnt accept the app. Literally everything that makes Chick-fil-A good is missing. The guy that handed me my order was relatively nice.
Amanda Silva: It’s an airport so you’re gonna get the average service. I’ve never had an issue ordering here with the exception that lines can be long sometimes. Food has always been fresh and there’s a few tables for dining.
Juan Carlos Roman-Sanchez: Slowest chickfila I have ever visited. Waited about 25mins just to get a simple meal order and eventually had to leave to catch my flight.
Carmichael “Doc410” Dedier: The service was horrible even the manager was unprofessional they were talking to each other but not engaging the customers. Thier menus options are limited. I will definitely not recommend that anyone go there. The young lady never even asked me if I wanted sauce. Good luck with this place.
Harold Martin: The breakfast bacon egg cheese biscuit was undercooked. The biscuit was hardly warm, bacon was tough. Avoid this place for breakfast.
Andy: Grilled chicken was not fresh; cold and dry served on a stale bun. Waffle fries were mostly tiny bits. Definitely not up to Chick-Fil-A standards
8. Chick-fil-A - Washington
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4
94 reviews
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Address: 620 Michigan Ave NE, Washington, DC 20064, United States
Schedule: Closed ⋅ Opens 11AM Mon
Telephone: +1 202-319-6874
Business type: Fast food restaurant
R F: This is a college dining hall Chick-fil-a! The hours are not accurate and you must park, get out and walk in. Just a disclaimer before you head to this location. I love chick-fil-a, and am sure the food is good but the location is not properly advertised.
zachary smits: It good they have good 🍟
Jackson Koolsa: You can never really go wrong with Chick-fil-A the sandwiches are always good and the service is almost perfect the fries are amazing and the chicken is always amazing.
Lopez Paul: Good food but hope my food will be faster next time..
Alexander: Wayyy over priced for the taste
Dyvonne Body: Drove all the way to this Chick-fil-A, didn’t know it was inside a school building. Couldn’t get in. And now I’m hangry.
Adam Konieczny: A lot of the CUA workers are always rude, but a lot of them are very nice and respectable too
9. Chick-fil-A - Washington
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2.6
49 reviews
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Address: Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington, DC 20007, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 202-643-2739
Business type: Fast food restaurant
Ajay Singh: Worst Chick-fil-A I’ve ever been to in the DMV region, you can just tell the workers hate working here haha I wonder why…
Mi chael Johnson: Still not to norm but still have that great ring up ordering edge of fast-food to go means
Dana Underwood: Literally the worst chick fil a I’ve ever been to. So slow and the employees literally hate all the customers.
JiMin Ko: Waited 30 mins for a chicken sandwich, then they got my name wrong and threw it away and I had to wait another 20 minutes
Isaac Liu: I don’t understand why everyone is trashing this place, it’s no better or worse than any other chick fil-a. In fact, I’ve even seen them give extra food away on occasion. At any rate it’s infinitely better than all the restaurant options on campus a few years ago. Usually very fast, at non peak hours they will literally hand you the food before you have even paid. The hours are pretty funky though.
Carla Keith: I came here yesterday to get food and there was a sign on the door that said you had to order carry out or delivery through door dash, postmates or Uber eats. Ok makes sense since there is no drive through and we are quarantined. Two other people showed up and were waiting outside with me trying to figure out the apps. None of the apps gave the option to do pick up, just delivery. So I drove home and paid extra for delivery. Then I got my meal and none of the sauces I requested were included :( I requested two sauces for my sandwich and two for the fries. I don’t know if that’s my delivery person’s fault or chickfila but honestly it was really frustrating experience and didn’t want to make me order from chickfila again. Appreciate y’all being open and feeding people during this time but just wanted to share this. Without chickfila sauce I may as well have gotten McDonald’s. I paid $23 for this meal too, which is ridiculously steep for fast food without sauce.
Jamela Negash (Mela): Long wait. Only one register open on a Saturday. The cook makes an announcement that there is no flour to fry the chicken so if you want a sandwich your only option is spicy chicken. No nuggets, besides the two 8 counts left. No milk shakes. No Chick-fil-A sauce. Someone needs to get on top of their inventory! Cashier was the worst!
Nathan Neugebauer: I love chick-fil-A, but the quality and service at this location is just depressing. The chicken and fries are often overcooked, but on one occasion I realized that some of my chicken was nearly raw. Beyond that, when you order food, the employees make you feel as though you are an inconvienece.
10. Chick-fil-A - Washington
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3.3
64 reviews
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Address: 220 Riggs Rd NE, Washington, DC 20011, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 202-774-2085
Business type: Fast food restaurant
Chase Castillo: After reading reviews that this location is slow, I ordered on the app and tapped “I’m here“ about 10 minutes before I arrived. When I got there, my order still wasn’t ready, but after about three minutes, my order came out. I also read that some people weren’t receiving their full order or the correct items, but I received everything including a ton of extra sauces. I recommend an employee stay at the pick up window to communicate with the customers, because no one was there for the three minutes before my order came out. The drive-through and drive around lanes are very narrow and it can be difficult to enter/exit. The employees were not very attentive and lacked a sense of urgency, but this spot has been very busy every day since it opened a few weeks ago.
Shawn Francis: Worst Chick-fil-A experience I ever had. They lacked in every aspect. This place is always busy so went at 9.30pm just for milk shakes. The guy in drive thru , playing with his cell phone. Took forever to take my name for mobile order, then waited in the drive thru for 25 minutes to be acknowledged and get the shake... Did not see the typical Chick FIL a greeting or service. Locations like these will give Chick FIL a bad reputation. The whole team has to be retrained. Will not be returning to this location for a while.
Timothy Torres: Definitely not the typical Chick-fil-A experience. Disengaged employees and so much personal drama conversation behind the counter. A few of the staff were sweet. It took 10 minutes to get a peach milkshake.
Darrick Gilmore: Easy ordering using Chick,-fil-A app. Delivery was good except the driver came to my backdoor alley entrance instead of the front door.Drivers should not only follow the GPS but consider the street address as well.🤔
Deirdra Hughes: The only staff members who was pleasant was the hostess. The rest of the staff acted as if we were bothering them by being inside the restaurant. The location is slow and has no parking, and the person directing customers into lot could not because the inside was slow.
Evelin de cruz: They give wrong orders I noticed until I I got home because the order was for 2 of my babies.. thinking I will buy their favorite food to not cook after pike them from Daycare 😩😩.. in the store they are trying to do everything fast because is really small a lot of traffic and don’t pay attention how they are attending. I called to the store the person his name is JC He answer me and told me come to the store if you want refund 😩. He didn’t try to look for a better solution 😏.. really disappointed because kids were fitting one order was ok and it’s difficult to go again with my four girls.
Jeremy Dixon: Worst Chick-fil-A ever. They were not thinking when they designed this location. No parking and lines are always long. Even when you park down the street and walk in for a pick up order they are slow. AVOID this location at all costs. This location is an embarrassment to the franchise
11. Chick-fil-A - Washington
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4
577 reviews
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Address: 50 Massachusetts Ave NE, Washington, DC 20002, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 202-838-0205
Business type: Fast food restaurant
Aaron northcutt: Good food, but the service was extremely unfriendly. They didn’t have half of what I wanted to order. I wanted to use the app to get a reward, but they don’t take that either. They also forgot the tomato on my grilled sandwich. If you want Chick fil a, go to any other.
Ryan Stribley: Very slow service, but food was good as always.
Dior Speed: This is a Franchise so they have basically nothing but the nuggets and fries no mac n cheese no tenders no nothing a complete waste of time and every time i turn around they go up on there Prices. The customer service is terrible if the cashiers spent less time talking and playing around maybe they could stop messing up on people orders giving out wrong sauces and more...
JASROX: Cashier was rude. Girl calling out food gave me the wrong order and then didn’t pay attention to me when I tried to get her attention
Bob Harms: Cant miss spicey hot chicken sandwich, love the potatoes fries good service, fun
Chris: Cashier was friendly and the food came out quick, but they forgot half my order. I commute via metro to Alexandria and was in a hurry, but it was too late by the time I checked my bag.
Justin Magnus: Fantastic location. I travel to and from union station frequently and so have visited this location many times. Whoever the young latino man with glasses is — not sure his name, but he is almost always working when I am there — that gentleman is one of the most professional food service workers i’ve ever met. Fast, professional and has a great attitude. Always brightens my day 😀.
12. Chick-fil-A - Silver Spring
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4.2
1093 reviews
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Address: 825 Ellsworth Dr Lot D1-A, Silver Spring, MD 20910, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 301-588-2915
Business type: Fast food restaurant
Sanchari Rahman: I have never been to a more disorganized Chick-fil-a. There was no less than 8 people that walked back up to the counter to highlight that their order had been improperly completed. I repeated my own order several times and requested that cashier say it back to me to make sure that it was correct - I was short on time and figured that after going over the same order that many times, it would be correct. Not a single thing in the bag was properly assembled. Additionally, it does not look very professional to have Staff members yelling about their frustrations/ arguing behind the counter in ear shot of your customers. I sincerely encourage doing some quality assurance or re-training at this site as it is a HOT mess.
Lisa Heilbronn: Food was very good. Waitress was very accommodating. Service was a bit slow due to staff covering multiple spaces.
Sol Z: As I was entering the store, I was greeted by almost every employee behind the counter, " Welcome to Chick-fil-A!!!" I also liked the coordinations and smooth operations of all the team behind the counter. Great job!!! Of course, the spicy Deluxe Sandwich was great too. The best place!! Everyday!!!
Jason Bermudez: OUR BEST LOCATION!!! Nice cashier, and very good food. Great service! More than 5 out of 5 stars!!!
Toine_Time Ent: Food is always nice, place is busy all the time and the staff does a great job getting orders in and out
13. Chick-fil-A - Arlington
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4.4
1326 reviews
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Address: 2200 Crystal Dr Ste G, Arlington, VA 22202, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 703-415-7815
Business type: Fast food restaurant
Sahar Bayounis: Hands down the best fast food restaurant that sells chicken burgers. ♥️ Get the original (number 1) meal with extra Chick Fil-A sauce. You won’t regret it. 🐔 This branch is a little busy during the week, but I could tell that the staff is so well-trained and managed the overwhelming orders.
Response: We greatly appreciate your feedback Sahar! It's our pleasure to serve you and we hope to see you again!
ROBBIE WALKER WHITE: We sat outside and watched a line of people going in and we thought it would take a long time for it to clear,, but we were wrong. The staff were amazingly fast and courteous. We were delighted with the politeness and the way the staff worked as a team. Of course the food was great as always. We are Florida residents.
Response: Thanks for coming to visit, Robbie! Glad we could give you that same Chick-fil-A experience!
Jamie Jamie: Ordered Ubereats and this is what I got in the sealed bag. Chick fil a workers barely filled the fries up. I ordered a large and I got maybe 1/3 filled up. Very disappointed will not be ordering from this store anymore.
Response: We apologize for the experience that you described. Please feel free to reach out to us at tara.smith@crystalcitycfa.com to be contacted directly.
hayden van dyke: Normally never have a problem at Chick-fil-a, but the food I picked up today was warm at best and the fries tasted old. Additionally, I ordered over my phone and the online order pickup is pretty inconspicuous. I stood at the other pickup area for almost 10 mins before I asked about my order and was told to pick it up in the corner. There’s a small sign that you might be lucky enough to see, but didn’t feel like my normal CFA experience.
Response: Hayden, we greatly apologize for the experience you described. We are working to make our Mobile area more visible for guests to ensure convenience and quickness. We would love the opportunity to make this right. Please reach out to us at tara.smith@crystalcitycfa.com to be contacted directly.
Kayla Woods: I order from this chick fil a quite often because it’s the closest one near me for delivery but it is INSANE that they always seem to get my delivery orders wrong. Every single time. I get salads with no dressing. Missing drink. Today I ordered a side of fries, and got nuggets?? It’s really not that hard to pay attention and double check orders you pack for delivery.
Response: Kayla, if you have not already, please reach out to us regarding this order. We greatly apologize for this experience. Please reach out at tara.smith@crystalcitycfa.com.
Bella Desai: Clean, friendly service. Spicy chicken deluxe w fries was perfect. Hot, fresh and crispy (both of them)!
Response: Glad you enjoyed your meal, Bella!
14. Chick-fil-A - Arlington
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3.9
159 reviews
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Address: 710 12th St S Suite 109, Arlington, VA 22202, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 703-416-6713
Business type: Fast food restaurant
Richard Hunter: This is an urban location twenty feet away from the Metro tunnel entrance. Remarkably not crowded for 11AM. Lots of construction guys as well as regular folks. Staff was friendly and efficient. I would have given five stars but for two things. 1 - the employee forgot to include my ranch and buffalo sauces (minor but annoying since she was the one to ask if I wanted any); 2 - the chicken appears to be of a lesser quality than I remember, the chicken fillet was thin to very thin on at least half of the fillet. I got two sandwiches and it was the same case with both. This is very very disheartening. I will try again at another location and see if it is consistent across stores. If so, then they will have lost a customer. After all, I paid just over $12 for two sandwiches and a drink.
Response: We appreciate your feedback, Richard, we truly do take it seriously. To relay more information regarding your experience, please feel free to reach out to us at tara.smith@crystalcity.com. Thank you, again, for your review and your feedback.
Jack jack: Best Chick-fil-A I have ever had! The food was hot. The chicken was crunchy and juicy and each bite melts in the mouth. The sweet tea was just right. Not too sweet. I hope the food remains consistently good and that this wasn’t some fluke. Customer service was also amazing. There was a long line and they opened multiple registers and took customers orders as they waited in line so that their food was ready the moment the customers reached the register. All the customer had to do was pay. Amazing! I will be back again.
Response: Jack jack, we are immensely appreciative of your feedback. It's truly our pleasure to serve you! Thank you!
Rick Horsford: I love Chic but, this location! The employees seem to be more concerned with talking to each other rather than acknowledging customers. I asked that my chicken tenders be fresh and hot, they(cashier & manager or assistant manager) gave me just the opposite, REALLY! I will return to the Chic on Crystal Drive.
Response: Rick, please reach out to us at tara.smith@crystalcitycfa.com. We would love to resolve this issue. Thank you!
OS Soul: Excellent customer service, always fast with bringing the food out and attentive to their guest as they walk through the door. All the employees work together as a happy family and are always helping one another
Response: We greatly appreciate your feedback, OS! It is a pleasure to serve you!
ahmed samy: The order was wrong. I ordered spicy, not spicy, and the pepper jack cheese was American, and the food was very cold
Response: Ahmed, please reach out to us at tara.smith@crystalcitycfa.com to be contacted directly. We apologize for the experience you described and would love to try and rectify it.
Dines L. Phiri: They have sumptuous fries and juicy chicken sandwich. Their mustard honey sauce is tasty.
Response: It is our pleasure to serve hot, fresh, delicious Chick-fil-A! Thank you, Dines!
15. Chick-fil-A - Suitland-Silver Hill
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4.4
3213 reviews
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Address: 5502 Silver Hill Rd, District Heights, MD 20747, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 301-735-0602
Business type: Fast food restaurant
Mark Orebiyi: I order about 25-50 chicken sandwiches once a month for a safety stand down on a construction site. Their staff is extremely patience and friendly. They open at 6am and they always have my order completed by 6:05am. They work effectively. I appreciate this team and the service they’ve provided me over the past 7 month.
Phillip Stewart: A busy shopping center with only one real entrance/exit. Speed of order delivery was just ok. No fork included in bag (needed for grilled chicken nuggets). Rather than number parking spots, there are zones for mobile order delivery/pickup.
Har'Moni Tejan: Its very well they were not rude. And they have many people to serve you and the line moved fast.
Grace Paulos: This is my neighborhood store so I come often. It is the worst Chick fil A I’ve ever been to. From the hot mess of getting in and out of the shopping center, to the painfully slow drive through, they always get something wrong with my order. And curbside being unavailable for no apparent reason. Unfortunately there isn’t another store
Olivia Long: As a Chick-fil-A consumer.I am very disappointed that I ordered a large ice cream only to be told they only serve small .and have no large cups as a restaurant that is high volume. Im trying to understand why large was not available? and I am paying more for less. There needs to be a check-up while doing inventory by the Manager.
M J: Used to visit this location frequently, but stopped due to the lack in quality customer service. Some of their employees need a refresh in the company’s customer service standards; in particular the male manager w/ the foreign accent and the older lady w/ the salt/pepper hair. I now prefer the Steeplechase location.
Kelee Luna: This location really disappointed me. The food was cold and it wasn’t fresh at all. It looked like it was left out overnight. Tried to call the location and absolutely no one answered. What’s the point of having a phone that you never pick up. Ridiculous, I don’t think I’ll be returning back to this location. Chick-fil-A really fell off with quality and service.
16. Chick-fil-A - Forestville
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4.3
3340 reviews
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Address: 9121 Alaking Ct, Capitol Heights, MD 20743, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 301-324-9515
Business type: Fast food restaurant
P G: The only issue was the drive thru wait, but it was closing time so that was no surprise. Food delicious as usual.
Joy James: I love this location! Very efficient, pleasant and consistent. I am a proud biweekly regular so I love getting the "Good to see ya!" from the manager. 😊 My food is always fresh, hot and accurate and they are never stingy with sauces! Keep up the great work!👍🏼💝
Ryan Poole: Went through the drive through after 25 minutes of sitting in line “my whole lunch break” to finally have my order taken I asked for chicken sandwich and Mac and cheese with lemonade instead I received chicken sandwich fries and coke, I can’t complain too much having worked in fast food I understand and the quality of the food was perfect it’s just not what I ordered
Kev- keepingitreal: Great atmosphere at Chick-fil-A, my chicken sandwich, fries was prepared fast, hot and tasty. The staff was friendly.
Betty Entzminger: Wow, Leroy and his team are Amazing! I see why Leroy is a manager because his entire demeanor is Superior Customer Service and my grandson and I appreciated especially after so much fun at Dave & Buster!! Thank you Chic-fil-A...
17. Chick-fil-A - Lake Arbor
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4.2
2580 reviews
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Address: 1040 Shoppers Way, Largo, MD 20774, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 301-333-1981
Business type: Fast food restaurant
Perry C.: I went to the Largo location and was so looking forward to the smokehouse BBQ bacon grilled chicken sandwich. I waited in line for 15+ minutes. Had my order taken by a less than enthusiastic person. Waited some more to get my food. Then went back home to enjoy it. The disappointment I had when I opened the box. NO BACON. NO BBQ SAUCE. Just a plane grilled chicken sandwich. Check your food before you pull off. Especially if you’re just grabbing food on the go. I’ll just get a sandwich from Fridays next time.
Kev- keepingitreal: The food is always on point at Chick-fil-A. The staff is very attentive helpful and friendly. The only thing that needs to be adjusted is the safety yellow poles that divides the two drive-thru lane in the parking lot. It’s unsafe for the customer driving and trying to make a safe left turn near the parking lot curb without driving over the curb. Can someone fixes this safety hazard by making the turning lane wide enough to turn.
brett tobin: Terrible every time i go to this one my orders get made worse and worse. Im allergic to corn ask for no corn on the salad some how they also just say f it on making the salad how it suppose to come cause i didnt get no nuggets and no eggs not to mention they gave me old fries.
Iyanna Lindsey: Elijah is full of life, very respectful and generous. Not only did he provide excellent customer service, he moved in a timely famous when bringing my order out for curbside. He also waited while I checked my entire order to ensure I was satisfied. Excellent job Elijah!!
Grace Kim: The worst service ever. I did a mobile curbside pick up and waited over 20 mins is the car and still did not get my food. I went inside and a young man said it was being packed up, so I waited another 5 mins to know that my order wasn’t even started. When I asked for a receipt of my refund, the manager started mumbling something and left. I’ve never had this bad of a service at Chick-fil-A. This place needs a better system.
Parker Kelley: My Chick-fil-A experience wasn’t the best as it is at other locations, but I will give them the benefit of the doubt. The drive thru was wrapped around the building with several more customers inside. The staff seemed to be short staffed & the wait was substantial longer due to this. The food quality and taste were still very good !
Betty Gibb: We used the app for mobile pickup. The process was quick enough. The poor workers were standing out in the freezing cold. We were instructed to pull into a parking spot and a server brought the food to the car. The food was warm. They just put way tooooo much salt on our fries!
18. Chick-Fil-A - Arlington
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4.3
492 reviews
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Address: 671 N Glebe Rd Ste 1270, Arlington, VA 22203, United States
Schedule: Closed ⋅ Opens 11AM
Telephone: +1 703-528-1379
Business type: Fast food restaurant
Jonathan French: Very clean and very friendly, this is an all around great Chick-Fil-A. The food is always cooked well and the staff there is always kind and friendly. They have seating “outside”. But it’s inside a shopping center, so it’s not outside as much as just outside the restaurant. There’s also seating inside, too. Regardless, it’s about a 5 minute walk from the subway. If you live nearby, you won’t be disappointed.
Alexander Thomas: I agree with a comment from several weeks ago from a gentleman named Antonio. This Chick-fil-A is either under new ownership, or new management. I noticed a dip in quality about 3 months back. I moved to Ballston about 3 years ago after 5 years in DC proper. There was no Chick-fil-A near my old place, so candidly I started coming to this location a LOT after I moved. And to boot, all through Covid lockdowns and the pandemic, this Chick-fil-A was there and thriving. They were run with extreme efficiency. For takeout and to go orders, they would have multiple insulated catering bags lined up on a table outside, and a dedicated employee would ask your name, quickly sort through the bags, and get you your order. Even with 6, 7, 8 DoorDash or delivery drivers lined up, there was never a lack of efficiency. It was a well oiled machine. Well that efficiency under new management is gone. They now have individual bags stacked up on shelves inside, and the process is not fast or efficient. They have reduced their hours to 11-8 (previously 7-9). With those reduced hours, they no longer serve breakfast. Friday morning Chick-fil-A breakfast was one of my favorite things to look forward to throughout the pandemic, and now this location has eliminated breakfast. I have come across Chick-fil-A‘s before (growing up in the south) that don’t have breakfast, but they’re usually rural or sleepy suburban locations. What’s the excuse here for not serving breakfast? Also, the idea behind fast food is convenience. Having limited operating hours is the complete opposite of that. Chick-fil-A was an easy and not totally unhealthy/gluttonous option for a late dinner if I was out or working late. Now they stop taking online orders around 7:45 pm. That’s ridiculous, especially when you have a mall and hockey rink above you. Overall, I hope the new management takes this commentary to heart, and considers trying to match the previous quality of this Chick-fil-A. If not, I will continue to go to the seven corners location out of principle. This store has gone downhill.
Abby Cho: Nothing wrong with the establishment itself or employees!Low rating because this is a very low convenience Chick-fil-A and not as great as your typical. This location does not serve breakfast or use the mobile app.
Maggie Miller: Their hamburgers were amazing but their the fries tasted a little too much like waffles. And I’m 4 1/2 and their door is only 3 feet wide. You guys need to start listening to hurts my feelings but I can’t fit through the door do I go army for all
Robbie Barch: This is one of the worst CFAs I have ever been to. The food is many times cold, and tastes like it has not been cooked or prepared properly. The quality is also noticeably worse than other CFAs. I live right down the street from this location, but still choose to go to the falls church location.
19. Chick-fil-A - North Bethesda
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4.2
409 reviews
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Address: 7101 Democracy Blvd Spc 2122, Bethesda, MD 20817, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 301-365-6764
Business type: Fast food restaurant
Jasmin Hollywood: Prompt and courteous service. My kid was happy with his kids meal.
Sydney Mitchell: An absolutely horrible experience, something I thought I would never say about a chick fil a. If you have the patience of a saint to wait 45 minutes for “fast food” then here is the place for you! After waiting for about 15 minutes, I went up to ask about my order. The lady said it hadn’t been made and took my receipt to presumably look into making my order...one would think. She then walked around with my receipt for a good 10 minutes getting other orders ready before walking into the back. So I asked another worker again who finally was able to figure out how to put chicken nuggets into a bag. It was never their please to help me nor did I ever receive an apology about having to wait literally 45 minutes for food. If I could give less than a star, I would. If you decide to stop here... good luck!
Samir P: Could be betterAt least say thank you to customer
Tony M.: Friendly, polite, and pleasant staff. Everything on the menu is great. I am a fan of the nuggets and spicy chicken sandwich as well as the waffle fries.
20. Chick-fil-A - Loudoun County
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4.5
1412 reviews
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Address: 44835 Lakeview Overlook Plaza, Ashburn, VA 20147, United States
Schedule: Open ⋅ Closes 10PM
Telephone: +1 703-723-6172
Business type: Fast food restaurant
Charlotte Walker: literally the most beautiful salad I’ve ever gotten from cfa. Looks better than the picture, I am so in love
Antonio Jovanovic: Everything in our life can be crazy but I know every time I come here I always get the best service, courteous employees, quick/precise orders, and most consistently delicious food ever. If CFA ever drops below their own expectations and becomes a regular "whatchu want" drive thru, we as a people are doomed. ❤️ Stay awesome CFA.
Shawn Robinson: Came to this Chick-fil-A on my 30 minute lunch break , I drive a flatbed truck after driver around the parking lot 3 times to find some place to park my truck I could not. I then park my truck in front and turned all my emergency lights on ran it to order my food. When it was my turn to order the manager came and stoped me from placing my order to tell me to move my truck somewhere else. I told the guy there was no other places to park I’ll just be a second he then repeated that I had to move my truck and told me to go and park at the bank cause no one is ever in that parking lot which is about 50 yards away. Long story short ended up going leaving with no food and I will not return to Chick-fil-A any more that is the Worst service I’ve ever had as a CDL driver going to a restaurant as CDL driver we eat on the go as is very disappointing 👎👎
Sofa King Good: Daughter and I went for lunch on Sunday. Very busy but the line was moving smoothly. Cashier got the order for 4 sandwiches correct the first time. You could tell he had good listening skills. It only took 2 minutes to hand it off to me. It was carry out and still warm when got home. That spicy Delux is my favorite.
Response: Thank you for taking the time to leave a note! We are happy to hear that you had a pleasant visit, and we look forward to serving you again soon!
RR: Located so close to Us and yet the first time we have visited this location. Usually I go to the location in Reston. We felt like a good spicy chicken sandwich so ordered. Disappointed that just told us it had lettuce but none was there . Slick chucked good but better with lettuce or tomato. French fries great and AJ was the lemonade. Good location off Loudoun County and close to One Loudoun.
