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1. Whole Foods Market - Washington
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5
1785 reviews
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Address: 2201 I St NW, Washington, DC 20037
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 296-1660
Business type: Grocery store
Win Anderson: This great review is solely because of the wonderful barista at the coffee shop. I was in town for a conference and went to whole foods three days in a row for coffee in the morning. Each day Tom provided wonderful coffee and friendly service. He is polite and personable and efficient. (This was in stark contrast to some of the register checkout clerks, who were downright rude.). The police officers were very friendly!
Cyndy Nguyen: I came here for the coffee bar and had a wonderful experience. The barista, Tom, was friendly and helpful. He gave me some information about the decaf coffee (doesn’t contain any chemicals). He gave me a sample of one of their green smoothies and made me a delicious brown butter cookie latte. I’ll come back for the great customer service.
Response: We truly appreciate you sharing your feedback with us, Cyndy. We are thrilled to hear of the amazing experience you received at the Foggy Bottom store, and will gladly share your feedback with the appropriate leadership so Tom can get the kudos they deserve!
Barry Bub: I am usually willing to pay more at a Whole Foods market because I generally enjoy the shopping experience there. This particular store not, for a number of reasons. Here’s one. When I asked the checkout person, politely, to tape the lid of the soup container to prevent it coming off - I had a long walk home - she yelled at me and stormed off. She was replaced by male who told me they no no longer tape or rubber band lids. I guess the few seconds it takes to do so eats into their profits. And what has happened to customer service? I agree with the previous reviewer, it’s a management or corporate problem.
Response: We're so sorry you were disappointed on your recent visit, Barry. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Melissa Colón: I love stopping by the coffee bar for my daily fix. My drink is always perfectly made and the conversation is great! I’m hoping that eventually the hot bar breakfast will work its way back up to how great it was pre-pandemic.
Response: We're pleased to hear you enjoy our coffee bar, Melissa. Thank you for shopping with us!
Caroline McGuire: Tom makes the best smoothies at the coffee & smoothie bar! The whole staff is amazing and the store is always so well organized. Cannot recommend this spot enough!
Response: We appreciate your support, Caroline. We are delighted to hear how great your experience was and we hope you enjoy the rest of your day!
Natalia Delgado: Had a really had experience at this location. We were accused of stealing by the manager just because we had our own cart with groceries from trader joes. The grocery store is 15 minutes from where we live and we go walking so we have no other option than to go to both stores in one trip. He made us feel very uncomfortable the whole time and followed us throughout the store. Another person had their own cart and was putting groceries in there but it didn’t seem like he said anything to them while we had our whole foods items in a separate basket. He approached again at checkout (after making it very obvious that he was talking about us with another employee) and said we couldn’t bring our own cart because “it confuses the employees”. I explained that we had a receipt for the groceries we had in our cart but he didn’t seen to care. We don’t have the luxury of a car or leaving nearby the store and we had never had any problems with going to two stores in one trip with our cart.
Response: We're so sorry you were disappointed with your recent visit, Natalia. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
2. Whole Foods Market - Washington
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5
1966 reviews
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Address: 1440 P St NW, Washington, DC 20005
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 332-4300
Business type: Grocery store
José FERREIRO (ホセ フェレイロ): You may find anything here. Amazon fresh delivery here. Easy parking🅿️ you may find even warm food ready to eat. It is interesting to note that you will not find alcool due to local regulations. From meat, fish 🐠🐟 to pastry everything you need. Vegetables very fresh. Everything well. My favorite > the olives that were amazingly good.
Henok Garedew (Henny breezy): This Whole Foods conveniently located in downtown DC. The hot bar has amazing food (I have to eat in my car) The only thing I don’t like is after Amazon bought the store they no longer have dining area. Have lots of parking. Validation is required upon exit.
Joseph Althouse: I love WF. Every location. Cheese selection is fantastic. Seafood is fresh. Not all locations have the sourdough baguette but if you can find it I highly recommend it. I wish there was better line management at checkout. The lines always force customers to block areas needed by other shoppers.
Response: Thanks for your support, Joseph! We look forward to welcoming you back again soon.
JAMES HYDE: I only go to While Foods for the prepared foods bar. Based on that, this is the worst Whole Foods I’ve been to. I visited three times, and all three times there were a lot of items empty, the food looked old, once the only protein was dried out meatloaf, fried dried chicken, or three pieces of grilled chicken breast that looked like it was from last week. I don’t think I was the only one, there was lots of disappointment walking around looking for something to eat. One visit there was NO lettuce. A salad bar without lettuce! 😐
Eric J: A lot much more welcoming that the one visited on colombus NYC!!!! AT LAST I WANNA SAY.Moreover fare for deli corners is twenty percent lower. What could I say more, staff is great price and quality there, thank you! 😊
Response: Thanks for the review, Eric!
3. Whole Foods Market - Washington
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4.9
1068 reviews
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Address: 600 H St NE, Washington, DC 20002
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 469-7410
Business type: Grocery store
Kev- keepingitreal: Great place to shop for all your groceries needs. Whole Foods Market offers a variety of fresh fruits and vegetables to choose from, they also offer a place to return your Amazon order for a Amazon pickup this really convenient. Whole Foods Market store was clean, shelf was pretty well organized and stock, staff was very friendly and helpful. This store offers free underground parking to customers. The parking garage is located on 6th Street.
Joshua D App: Stopped by today to pick up pizza near closing time on a Monday night. Even with all the usual clean up rush, Diva (I believe that’s her name as it was through a mask) was very pleasant and helpful even though she had limited time and ingredients left and at the end of her shift. Extra stars for her! The rest of the store is as you would expect from a Whole Foods
Kathy Thomas: My entire experience at Whole Foods, was great. First off, there was plenty of parking, my son easily found a spot in their parking garage, which leads right into their store. You get a parking ticket and can park 90 minutes, free. The store was huge, there were plenty of carts. The fresh fish and meat were great, and we purchased a good amount of fresh salmon, and other seafood. I found everything I needed to cook for my son and I, which is huge. Fresh produce was great, I got fresh collard greens, kale, green beans, spinach, onions, to name a few. They also had personal items.
Response: Thank you for your wonderful feedback, Kathy. We hope to welcome you and your family again soon!
Stephanie Enaje: One of my go-to Whole Foods since they opened. Staff is always kind. Lines always go fast. Just a tidbit, the high PH water refill had/has a metallic taste that was off-putting hopefully management addressed it.
Response: We thank you for stopping by and for leaving a review, Stephanie.
Anthony Alexander: This is the worst Whole Foods I have ever been to in my life. Tried to give it a year but after hearing profanity from the store clerks joking around with each other for the 5th time, I have had it. The food is often not fresh. They do not replenish produce shelves and will leave wilted products out. The hot bar is always unkept with food that has been out too long and it tastes horrible even when its fresh. The pizza is always old and whole pies are sitting there with coagulated grease because it looks unappetizing, Every day the hot bar, pizza and deli are the same. No variety. I have gone to other Whole foods in DC and it is not like this- so it is THIS H street location. The customer service is horrible. There was a person working in the vitamin section and asked about some calcium and he was like "I dunno, just look around.". You never see any new products like you do at other whole foods. Once I got ice cream home and it was melted already (I only live a block from the store) . The deli counter people are NEVER at the counter. They are always in back and seem put out when you want to buys something. The manager of this store should be fired. Please investigate this store. It gives Whole Foods a bad name.
Response: Thanks for bringing this to our attention, Anthony. We're sorry to hear about your experience with our team members, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
4. Whole Foods Market - Washington
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5
156 reviews
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Address: 2323 Wisconsin Ave NW, Washington, DC 20007
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 747-5570
Business type: Grocery store
M planetmike: This Brave New Whole Foods reopened without cashiers is intriguing. The food selections are the same, only your checkout experience has changed. Is this our future or just one future? Cameras and sensors from the ceiling detect what customers select from the shelves. Is this a convenience we need? Seems contrary (but a common theme today) where we live in a world with a growing population, yet simultaneously strive to reduce jobs with low skill requirements? In addition to the food you select, Amazon has sufficient data to NOW know if you are right or left handed, what you look like, your height, the clothes you wear, etc... Wonder who owns this data? I do NOT see any benefits here for the customer, only for Amazon/Whole Foods.
Nils Hünerfürst: Great concept store. You can login with your In-Store Amazon Code and grab all your groceries and walk out. Super crazy.
Response: We appreciate the great feedback! Thanks for shopping with us.
Calliope Athanassiadou: Although the general staff behavior was helpful, courteous and quick to respond to questions, we were surprised when we were stopped from taking a photo of a product that we meant to send to a friend for advice and direction. Since when taking photos is not allowed in a supermarket? Somebody should advise their personnel that a super market is a public place, unless we totally misunderstood the intent of the space.
D RK: The Whole Foods in Glover Park is creepy and has a limited selection of items due to the fact that items must be spaced apart in a way that many cameras can capture the image of shoppers purchasing items. In order for the many black cameras to operate self service options in the bakery are very limited for instance as is the case for many departments. The seafood counter as well is small and selection limited despite the size of the store and pristine cleanliness. So it is both creepy and very clean. The selection is very, very limited except for the produce department. Very, very disappointing.
Felice Goodwin: So disappointed in this store! We have waited almost 4 years for the reopening, and now that it is finally open it seems sterile and impersonal. Everything is prepackaged and weighed , no pretty produce to bag yourself. Worst part is you have no idea how much you have spent until you get an email 2 hours later. No way to pay with a different credit card either! I wanted to use my company credit card, but had to get permission from a manger to use the self-checkout and not my prime account. Ring the doorbell to come in? Well that is weird as well. Walk down the ramp to the garage to get in, seems unsafe too. They need to get this worked out. Please go back to the old Whole Foods as we knew it.
5. Whole Foods Market - Washington
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4.5
269 reviews
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Address: 967 Florida Ave NW, Washington, DC 20001
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 519-3400
Business type: Grocery store
Henok Garedew (Henny breezy): Another good thing comes to the area, This Whole Foods store is very very clean perfectly organized bright and have everything available very helpful and friendly staff, the self checkout is quick and easy as well. it must have a 5 star management team. Plenty of parking spaces available. DON’T forget the validation for your parking, or you will be blocking the exit. I highly recommend it!
Response: Thanks, Henok! We appreciate the kind words.
g Bernard Wandel: Little by little they’re all the same Never in my wildest dreams would I have believed a WFs would enter this historic neighborhood Two blocks from the “World Famous Fla Avenue Grill” Near Howard U and the (not so) new 930 club Ah well, welcome The Rolling Stones next? 😉
Matthew Bunyi: Have gotten purchased food here that turned out be spoiled on four different occasions. At that point, they have to be doing something weird at this location in terms of quality control where both refrigerated and non-refrigerated stuff is going bad in store. This hasn’t happened to me at other locations and I always make sure to store immediately.
Response: Thanks for bringing this to our attention, Matthew. We're sorry to hear about your experience with our products, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Anna Muda: Since there is just opened Whole Foods it’s very quiet and clean grocery store. Always good selection of cheese, easy to find everything. Vegetables and fruits are fresh.
Response: We're glad to hear that you're pleased with our store, Anna. Thanks for coming in!
Diya Li: I’ve come here twice now when they’ve advertise / displayed sale prices for items that then don’t come through on the self check out. Store workers always say there’s nothing they can do to reflect the sale price, so it’s either pay full price or put your stuff back. Not a great experience.
Response: We're so sorry you were disappointed on your recent visit. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
James Bowling: My went to the food bar there for lunch today. The food was incredibly good and the price was inexpensive for lunch for two and on top of that we set outside on their patio or balcony and had our lunch there it was just a really nice experience.
Response: We are delighted to hear how great your experience was. Thanks for shopping with us. We hope you enjoy the rest of your day!
6. Whole Foods Market - Washington
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4.3
568 reviews
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Address: 101 H St SE, Washington, DC 20003
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 469-7280
Business type: Grocery store
Henok Garedew (Henny breezy): This is one of the must visit Whole Foods when it comes to bakery and most groceries. Easy to find parking spot, clean in the inside and out, their hot food is so amazing and tasty, friendly stuff. Make sure to validate your parking tickets prior to exit the garage otherwise you’ll be stuck.I recommended it.
Response: Thanks for recommending us, Henok!
Joshua D App: Stopped by today to pick up pizza near closing time on a Monday night. Even with all the usual clean up rush, Diva (I believe that’s her name as it was through a mask) was very pleasant and helpful even though she had limited time and ingredients left and at the end of her shift. Extra stars for her! The rest of the store is as you would expect from a Whole Foods
Response: We truly appreciate you sharing your feedback with us, Joshua. We are thrilled to hear of the amazing experience you received at our store, and will gladly share your feedback with the appropriate leadership so Diva can get the kudos they deserve!
A Smith: This Whole Foods seems to always be fully stocked which is refreshing in comparison to some of the others. The staff is friendly and everything is well organized. I think they have the best selection out of the other locations in DC plus the wine and bakery section is impressive. Definitely worth a visit.
Iris Lazarus: Conveniently located in the SE / Navy yard neighbourhood, this whole foods offer several food options, especially organic. There are several restaurants and cafes within walking distance from the whole foods. Like other whole foods, this one also has free parking for a limited amount of time. Whole foods cafe is also open and allows people to sit and enjoy the bar food. Whether you are vegetarian, vegan, etc. Whole foods has a number of foods to select from. My friend and I visited this place in search of some vegan cookies, turns out that not just that they had several options, the cookies tasted great too.
Jennifer Hundley: Staff here are generally really helpful and friendly and the lines have not been long first thing in the AM or even at lunchtime before a storm. Organic produce and prepared items (guacamole or salsa) can be spotty, but supply chain issues are am issue at times. All in all a great place to shop and plenty of parking.
Alisha T: The worst parking I’ve been to in my life. They allow cars to go both directions where there’s clearly not enough space at all so 3 cars end up backing up to let other 3 cars going the other direction to get through. Beyond inefficient and you’d think Whole Foods would install some smart parking guidance system but no they don’t give a foo!
Sally Stoecker: I have a question: why has the price of tuna fish in the deli section (plain, Mediterranean, cranberry) risen so sharply in the past few weeks? Now up from $10.00 per container to 13.00? We love the store, products, staff…we just don’t understand some price hikes.
Andrew B: We generally like this Whole Foods, but have gotten poor support from the food prep department. Every Friday for the past four weeks we have ordered two large two topping pizzas. Every week we have had an issue with the pizza from them losing the order, making it wrong and printing the ticket wrong so it was the wrong price at checkout. They need a little improvement in quality control.
7. Whole Foods Market - Washington
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4.1
517 reviews
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Address: 4530 40th St NW, Washington, DC 20016
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 237-5800
Business type: Grocery store
nick GERARDO: Whole Foods is by far my top grocery stores but could not give this one five stars. Hard to find products and my biggest complaint is the customer service. I really try/ hardly ask for help. I could not find the water for the life of me, so I decided to ask for help. Man the employee acted like I was asking him some random questions that doesn’t have to do with Whole Foods. Then when I went to check out I got a whole pizza and the price sticker fell off. The employee made get out of line and go get the sticker. Mind blowing. These Whole Foods needs a lot of work.
Response: Thanks for bringing this to our attention, Nick. We're sorry to hear about your experience you had during your recent trip, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Eye Heru: The customer service here is hit or miss, most days though, it’s a miss. Most employees are not knowledgeable of the products. And some employees do not handle products with the proper sanitary care ie - seafood and deli (please change your gloves after touching meat products and moving on to dairy. Also please wrap the seafood products properly to avoid leakage. And do not use the same gloves to wrap the food that you used to cut the fish. The raw fish is on your gloves that you touch and spread to the outside of the wrapper that a customer now places in their cart. On the flip side, every experience I’ve had with the cheese and wine department has been very good. Now the quality of most products and food here is great. Though the standards aren’t what they use to be it’s still Whole Foods. The store also is a little compact compared to most Whole Foods. If there were more space I think this would be a ideal spot for a PLNT burger.
Khurram Sheharyar: Lots of fresh veggies, poultry, dairy, seafood and meat varieties available. Plus a cute little nursery near the exit offering a wide variety of plants to purchase. Highly recommended!
Response: We're happy to hear you enjoy shopping with us! We appreciate the awesome review, Khurram.
Matt R: There are a few reasons I tend to shop here. First, the parking structure isn’t ridiculously tight like a lot of them are (tip, enter from the back, it’s much less crowded). Second, they have a great beer and wine selection. The staff is helpful, too.
princess peach: This place is prettttty over priced. Average price for a TV dinner was 6$. Um no. Very crowded but my God why are the aisles so tiny ? Shopping here is hell and will leave you broke. Back to Wegmans I go.
Ali Ibrahim: Great place! Friendly staff! Little pricier than giant but high quality organic products!! I have been using the salad bar for lunch and I am loving it! The selection is huge and great quality! I get a great salad within my budget of $10 ! There is also a nice seating area where you can get coffee or a beer if you like! I didn’t like the bathrooms in the cafeteria area! I have pictures but I won’t post them here! But i hope they will give the bathrooms some TLC! It’s a shame such a beautiful and clean store have such a nasty bathroom! can you imagine an employee going to the bathroom that has leaking water all over the floor dragging all those germs on his shoes near your food in the kitchen and everywhere? Hence the 4 stars! Please fix the bathroom!
Hanna Foreman: Convenient location right next to the metro. However, there never seem to be enough people staffing the check out lines and there’s always a 10+ minute wait to check out even when you have one item in the express lane. Depending on the day some customers aren’t wearing masks properly.
Abigail Slagle: Made the mistake of coming here to pick up less than 10 items at 1pm on a Sunday. What should have been a quick 10 minute grocery run took an hour. I waited in line for 40 minutes here. There were 2 registers open, although there were numerous store employees around, just no cashiers apparently. I will not be back to this horribly mis-managed location. Don’t waste your time here like I did.
Response: Hi Abigail, we apologize about your experience at your local store. We have shared your feedback with store leadership. Thank you for taking the time to share with us.
Stephen Griffin: This is our neighborhood Whole Foods, about a 5 min walk from our house. I like the size and the staff is very helpful - especially the meat and fish counter staff. In general the produce is ok with one *very big* exception. Inevitably, the pre-packaged lettuce mixes (spring mix, etc) have at least one variety that is slimy and ruins the rest. In other Whole Food stores the mixes are ok. The problem likely comes from poor drying, overly dense packing or storing at too low a temperature before putting them out on the shelf.
Response: Thank you for taking the time to leave us this review, Stephen. We're glad to have you shop with us!
Dana Savage: My favorite grocery store in the area for most things. Their butcher and fish monger are both very knowledgeable and generally have a great selection.
8. Whole Foods Market - Montgomery County
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4.3
554 reviews
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Address: 4420 Willard Ave, Chevy Chase, MD 20815
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 657-1520
Business type: Grocery store
Hanna Foreman: Produce section doesn’t have a wide selection but it’s good enough if you’re coming in to pick up odds and ends. The aisles are well stocked and items are fairly easy to find but the store can feel kind of cramped depending on time. The check out lines are well staffed and efficient. If you’re dropping in, highly recommend going to this location over the one by Tenleytown metro.
Nick Zanin: Good Whole foods location. There is parking around the back of the building and they validated. It seems generally busy when I am here.
Kelly: I love this store. However, a young gentleman who works at the store named Nizar is above and beyond. He helped me recently on 4/17, with my parking validation. I had just finished shopping and left my parking ticket in my car. I stopped Nizar, who was busy working in the lot, to ask if I could show my ticket at the exit to receive credit. Nizar, without hesitation, asked me if he could validate my ticket for me. He ran into the store and returned with a validated ticket. This young man is exceptional. Thank you, Nizar, for your amazing customer service. You are what makes Whole Foods Market at Chevy Chase so special. Keep up the great work! Management, please recognize him for the great employee that he is!
Response: Thank you for the kind words, Kelly. We are glad, Nizar was there to provide such excellent service. Hope to see you again soon.
Blaque Love: Just visited this store for lunch only to say hello to the greasy floor so an store associate stated. “It’s not water it’s grease.” Which tells me they knew there was a grease spill on the floor next to the cafe. With a hip issue I already had, the fall gave me excruciating pain. Folks say, “you should sue,” no, I’m telling. Beware of the floors
Response: Thanks for bringing this to our attention, Blaque. We're sorry to hear about your experience at our Store, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Joseph Seriki: Great sandwiches made by the gentleman on the grill. I only wish the hot-bar didn’t run out of Mac & cheese every night so early. Very clean and friendly staff.
Response: Thank you for reaching out, Joseph. We take all complaints and feedback seriously, so we would like to look further into this matter. Can you please contact us www.wfm.com/help? Can you also refer to this review in the message? Thank you.
Yolandi Venter: How I was reminded of home, shopping with mom and granny the minute I stepped inside. Normal, great stuff. Clean and bustling.
Response: We’re happy to hear that, Yolandi! Please stop by anytime.
Joni Mauritz: I go on here frequently because my apartment is right next door. Most evenings the front when you walk in has an unmistakeable stench of urine. That his guy as soon as the doors open. At night the cafe area becomes a homeless shelter.
Response: We're so sorry you were disappointed on your recent visit, Joni. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
9. Whole Foods Market - Arlington
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4.4
1562 reviews
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Address: 520 12th St S Ste 100, Arlington, VA 22202
Schedule: Open ⋅ Closes 10PM
Telephone: (571) 777-3948
Business type: Grocery store
Mark: Shelves were empty at night before closing, but fully staffed during the day. Friendly staff and super clean. Pretty wide selection and a good lunch choice.
Response: We appreciate your kind words, Mark. We hope to welcome you home soon!
Kenia Hernandez: Their bakery is has limited cake decor but I asked for witting and if possible little flowers for my baby and they did so very cute! Simple but cute color scheme of pink and purple to compliment the berries! Very nice, cute, and delicious greatly appreciate it!
Response: Thank you for trusting us to get the job done, Kenia. We hope your family enjoyed the cake!
Seiren Aj: Worst customer service I ever experienced especially from the manger Ivan. She treated me like am a criminal. I get charged 2 times for onion. I brought my receipt to customer service and explained the issue. When they start a return the manger jumped in and stated she want to check the video to confirm first. I waited 25 minutes and when she came back she said I had 2 bag of onions. I told her I’m 100% positive that I have only one bag of onion and then asked her to see the video. she showed it to me and I told her I can’t see that there is 2 bag of onions, I only see one. she responded that it is not clear in the video. I can’t believe her response. She dealt with me like if Im laying!!! I went to my car and start to cry because I felt unfair. She made me feel very bad. She should honor the mistake they did but instead she still saying that I had the 2 bagels of onion but not clear on the video. So how is that possible. I asked to speak to her manager but she was the only manager there. I shop there every other day but not anymore. I will never shop there again.
Response: Thanks for bringing this to our attention, Seiren. We're sorry to hear about your experience with the Manager, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Victoria N: Usually a decent Whole Foods but I was at the deli counter today waiting for nearly ten minutes and nobody came (I then gave up and left). I tried to get the attention of the guy at the sushi counter right next to it, but to no avail. He had his head down the entire time and looked like he was asleep and didn’t respond when I stood in front of him saying excuse me, hello, etc. several times. Weird experience and not the only time service at this particular counter has been slow or not to be found.
Response: We're so sorry you were disappointed with your recent visit, Victoria. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Shino Y: Overall i have great experience with this Whole Foods Market. I had an issue with Amazon WholeFoods pick up. A staff who packed my groceries lost one of the bag and gave me inconsistent information what to do next. Whole Foods staff tried their best to fix this issue and I am very satisfied with their service. I go there for grocery shopping almost every other day.
Response: Thank you for your feedback, Shino. We appreciate your support!💚
Lori AV: Definitely go to the barista and order the Deep Greens juice drink (soooo healthy and refreshing), your taste buds will thank you!!!
Response: Thanks for the nice review, Lori!
10. Whole Foods Market - Montgomery County
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4.1
285 reviews
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Address: 5269 River Rd, Bethesda, MD 20816
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 984-4860
Business type: Grocery store
Shams TK: I used to love pizza from here. There was an older professional gentleman baking. It was so tasty. But now, i don’t see him and Pizza taste changed. Thickness also changed. Everything was better with the old man. Sadly I will not go to get pizza any more.
Chris Lundquist: I’ve literally never seen the customer service line have fewer than 10 people in it, no matter when you visit day or night, any day of the week. But I’m sure the general manager enjoys whatever measly “attaboy” the company gives them each quarter for saving money by refusing to hire more employees for that department. Pretty embarrassing for a company that claims to want to offer an upscale experience.
Response: Thank you for your feedback, Chris. We hope your day is going well!
Maarcvaal Maarcvaal: Pricey but bad fruit and vegetable quality. They charge so much for everything but fruit is flavorless. Cakes are fine but everything else is low quality and high price
Rachel Egyed: Parking lot isn’t fun navigating to start. Inside is cramped and dim feeling, like I’m in a basement. I thought there would be a seating area but there is none. And to top it off, staff isn’t very friendly or warm. Really not a great vibe inside.
Ted Rosner: I love Whole Foods, but not the prices. I treat myself once a week for a quick trip to Whole Foods, I get myself a package of the Bell & Evans chicken wings and I get myself 1 pound Plus ribeye steak. Those are my two special treats for the week. Just look at those beautiful Tomahawk steaks!
Edward Grandi: A good branch of Whole Foods located in Maryland (no alcohol sales).
Response: Thanks for your support, Edward! We look forward to welcoming you back again soon.
Caitlin DePorter: Good customer service, parking lot is only difficult if you let it be. Follow the arrows and it’s pretty straightforward.
11. Whole Foods Market - Arlington
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4.2
988 reviews
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Address: 2700 Wilson Blvd, Arlington, VA 22201
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 527-6596
Business type: Grocery store
Audrey Speer: Very busy Whole Food due to its location. Friendly staff. They consistently have fresh produce and meat despise the recent produce shortages from COVID and storms. They had lettuce when all the other stores around did not! They have some speciality items as well, like the cheeses I needed one night
Roger J: The worst Whole Foods ever. Every time I go now their bags are worse than trash. The handle breaks on one side. Thankfully the 10 times it has happened was before I packed stuff. Now it broke while carrying my eggs and other items and I have a huge mess. Thanks guys. Really worth it for the customer to skimp on these bags.
Response: Thanks for bringing this to our attention, Roger. We take matters like this very seriously and would like to look into this further. Mind contacting us directly at http://wfm.com/help with a reference to this review.
C. “Diamondz” Angulo: Everything is front face so perfect everything done in the store is perfectly done kind of high prices but it’s a great healthy food
William Herring: Shoutout to Mary from The Bakery department. Mary went above and beyond for me this past weekend as I was scrabbling to find a special cake for my son’s birthday. The customer service I received was beyond what i expected. Thanksgiving you so much Mary. -Fatou
Response: We're pleased to hear about your wonderful experience with Mary, William. We hope to welcome you again soon!
Johny Mccahill: This Whole Foods is one by of the best I’ve been in. It’s busy but not too busy to be spotless and full of great produce.
Response: Thank you for stopping by and leaving a review, Johny. We hope you have a great day.
P John: Whole Foods has really gone downhill since Amazon bought it. But this Whole Foods in particular is the worst I’ve been to in the entire US. The fresh food has often gone bad, but you don’t know until you’ve bitten into it at home (like an apple). The sweet potatoes are often rotten on the inside. The fish at the seafood counter often looks like it’s going bad. My cod fish smelled like chlorine - typically a bad sign of fresh fish. The store itself feels highly disorganized. They are often out of stock of many items, and they don’t even carry certain items that every other Whole Foods has (e.g. goji berries, a superfood). So not only is the fresh food lower quality, the actual grocery aisles are often missing important items. Then there is the customer service. Not many people speak fluent English, but everyone is fluent in having an attitude and thinks because they are an employee they can take out their frustration on customers. I have been yelled at by more than one employee here while shopping and asking for help. At checkout, most times my cashier does not smile, say hi, or communicate with me at all! My cashier today could not even count back change properly and I had to assist him because he was going to give me back too much money! Years ago, workers at WFM were held to a certain standard. You had to be knowledgeable about the products, give exemplary customer service, and the products themselves were the best. All of that has since been compromised, especially at this location. I feel this store is quite lazy and sort of does the bare minimum to keep the lights on. It does not feel any different than shopping at Walmart or CVS. But that could be said for many places in Arlington, unfortunately.
Response: Hi we're so sorry to hear about your recent visit to our Arlington store. We've gone ahead and shared your customer service feedback with our internal team for review. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details. We hope you enjoy the rest of your night.
12. Whole Foods Market - Vienna
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4.2
672 reviews
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Address: 143 Maple Ave E, Vienna, VA 22180
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 319-2000
Business type: Grocery store
Patrick Kim: The heirloom caprese pizza we ordered today was really bad. I’ve tried it a couple times from this branch and they were good. But today’s was a huge failure. Something about the cheese… it was lumpy and all blended in with the sauce… didn’t taste like cheese at all. I will never order it again from this store.
Response: Thanks for bringing this to our attention, Patrick. We're sorry to hear about your experience, and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Harley Stine: In 1990 my office was across the street which is now a Weichert Real Estate office. At that time it was a Town & Country Real Estate office. My desk then was on the ground level in front of the window to the left of the front door. The Whole Foods store was a vacated Lowe’s Hardware Store at that time which remained vacant for many years until it became Fresh Fields which became Whole Foods and in my mind now, contrary to signage, is really Amazon Foods. The architectural limitation of the existing building when it became a food store is no fault of Amazon, Whole Foods or Fresh Fields. As the idiom goes “it is what it is” so please no whining about the small selections available on the premises. I look at it as a very good higher quality food convenience store. The location works for me. I shop there at off hours so I have no complaints about congestion problems relative to distancing policies. In my opinion produce section is especially well managed and produce is of higher quality. You can pick up a decent bottle of wine and they have Pilsner Urquell in the beer section. Benefit of COIVID is individual pastries are now cellophane wrapped. I also appreciate that the store is meticulously and conspicuously clean. Checkout cashiers clean/disinfect the conveyor belt after each transaction. Thank you.
Anastas Family: The best PIzza in town! Why can’t the other whole-foods (Reston, falls-church and Tyson’s) do the same quality pizza? I always have to drive to this location to get good pizza. Also love ALL their staff, always friendly and professional . Just wish they are able to train other branches to provide the same quality.
Teresa K: I rarely post negative reviews but felt the need to post this incident publicly so that something concrete gets done by Whole Foods or the management of this location. These are what the hot dogs I bought on Wednesday (3/30) looked like when I opened the package this morning. I initially noticed the bit of discoloration as I took out the package from my fridge, but thought it was probably the packaging. When I opened the package and took the hot dogs out, this is what they looked like — completely spoiled and inedible even though the Sell By date was today, 4/2. The shredded cheese from the 365 house brand almost always goes bad (totally moldy) weeks or sometimes months(!!!) before the actual expiration date (“Best By” date); however, my understanding is that items stamped with Sell By dates, such as this one today, are supposed to last longer (a day? a few days?) than the marked date. I hope Whole Foods can do better in terms of overall inventory management and quality assurance. It’s regrettable because we actually do like this brand a lot.
Response: We're sorry to hear about your experience with our 365 brand products, Teresa. If you could please reach out to us at WFM.com/help so we can provide further assistance.
P Harris: Edit for 2022: Quality control is a problem at this location. Bought Evolve protein shakes on sale, they expired in December last year. Fine grocery store. Nonetheless, the staff seem to have some sort of personal vendetta against the fruit I pick out. The apples on the pile in the produce section are so perfect. But, after the employees at the point of sale get done slamming them on the scale, slamming them on the counter, and dropping them into the bag they end up bruised and beaten. For 3 dollars a pound, I would think the staff would treat the produce with slightly more respect.
Response: We're so sorry you were disappointed on your recent visit. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
TG MY: Bad move on removing the plastic barrier between your staff and customers. Not really keeping your staff safe #wholefoods, #amazon, therefore, our community #vienna
13. Whole Foods Market - Silver Spring
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4.3
1180 reviews
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Address: 833 Wayne Ave, Silver Spring, MD 20910
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 608-9373
Business type: Grocery store
Nils Hünerfürst: Well sorted and organized but I often miss some cream cheese in nearly every WF market.
Chala: I am a regular customer here and today I was stopped by this undercover security at this location. They just hired a security who is undercover and the little security guard was following and harassing me about purchasing my items. I purchased the items at the coffee bar and told the cashier no receipt. The little security guard follows me on my way out the door asking for a receipt. I told the little security guard I bought my items from the coffee bar. She stated the cashier at the coffee bar would have to vouch for my purchase. The cashier told the little security guard I paid for the items. It was so embarrassing and a waste of my time. I didn’t receive an apologize or anything! If Whole Foods wants to protect their store from thieves, they should hire real security like a police officer. I honestly think I was racially profiled because the little security guard didn’t stop anyone but me, a black woman. My overall shop keeper rights was infringed upon!
Response: Hi Chala, we're so sorry to hear about your recent visit to our Silver Spring store. We've gone ahead and shared your customer service feedback with our internal team for review. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details. We hope you enjoy the rest of your day.
Jo Collins: The cashier was so helpful and friendly with customer service. She advised me to register as an Amazon Prime member to take advantage on extra savings on certain grocery items when I patronize Whole Foods. I believe this might be worth becoming an Amazon Prime member, again. Thank you!
Jo Jo: average produce for high prices on some items. store is immaculate and staff are friendly and helpful. parking was nice and easy! will return for sure.
Mustang Sally: I was here at this location this evening and saw a mouse run by in the fruit section right before you get to the Seafood counter. So gross I lost my appetite. Will report them to Montgomery County Health dept .
Response: Hi, Sally. We want to extend our most sincere apology for what you witnessed today at our Silver Spring location. We take matters like this very serious and have passed this on to store leadership and our internal team for further review. Thank you for bringing this to our attention.
Bruce Drake: I go to Whole Foods on Wayne Avenue in Silver Spring.First, their is the mayhem of the parking lot, especially at busy times. Sometimes, when you just want to give up and leave, it’s almost difficult to escape. Why did the lot’s operator bother to paint prominent directional signs since a majority of people just ignore them? That mayhem has made it’s way into the store itself with the ramping up of Amazon’s we’ll=shop=for-you=and-deliver service which often make the store aisles a mirror image of the parking lot, with many of the paid shoppers barreling down the aisles and “parking” in front of the shelves while they fill orders, making you wait before you yourself can get to what you want.
Response: Hi Bruce, we're so sorry to hear about your recent visit to our Silver Springs store. We've gone ahead and shared your customer service feedback with our internal team for review. We hope you enjoy the rest of your day.
Betty Barbour: I went there for fruit cheesecake shelf was empty. But other than that the store was nice and clean. But the store name should be Whole Paycheck. But you get what you pay for just expensive as hell.
14. Whole Foods Market - North Bethesda
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4.3
1269 reviews
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Address: 11355 Woodglen Dr, Rockville, MD 20852
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 984-4880
Business type: Grocery store
Aurelie Boissy: Great store with lot of variety of food. I usually like coming here compared to other Whole Foods nearby since they usually have what I need. Others often runs out of bakery item quicker during the day. I have not been dissatisfied by the quality of the grocery here. In the past I thought things were pricey here but over the year I’ve learned that I wasn’t the case and having prime makes it even better. Outdoor parking get crowded quickly so you might need to park underground and ask if ticket can be validated.
Sree Sreenivasan: Just went in for a smoothie and a place to chat. Bustling, big WF. And the smoothie was great.
Response: We are so glad you enjoyed your smoothie from our store, Sree! We hope to welcome you back again very soon.
Angelica Mesa: The store is clean the there is a lot of products you wont see in you regular grocery store. I would plan and be prepared on how much i would like to pay for items like fresh meat poultry or seafood it can get pricey but the products looks top notch!
Kate Byrne: This Wholefoods store is really nice but if I buy one more loaf labelled San Francisco Sourdough and when I get home it is clearly not!!!!!! Can the bakery staff please pay attention. If I didn’t have to get in the car and go to all the trouble of parking I would return it.
15. Whole Foods Market - Lyles-Crouch
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4.3
1272 reviews
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Address: 1700 Duke St, Alexandria, VA 22314
Schedule: Open ⋅ Closes 10PM
Telephone: (703) 706-0891
Business type: Grocery store
Henok Garedew (Henny breezy): I shop my most groceries from this particular Wholefoods location, very clean easy finding parking and very friendly staff, fast checkouts on point. Highly recommended.
T P: If you love truck stop restrooms, you’ll love these. If you want to know the value a business places on cleanliness, look at three things: their high chairs, their kitchen, and their restrooms. Every time I use the restrooms here I’m tempted to call the department of health. You decide for yourself…
Tea Jay: Great shopping experience and customer service for returns via Amazon. Great organic self care products.
M. M.: Everything I need food-wise is here! Love the hot food bar, salad bar, pizza bar, Plant Burger station, pasta station, and fresh baked breads! I also love that they have a plant section in front!
Response: Thank you for your wonderful feedback, M.M. We appreciate your love and support. Have a blessed day!
aaron ackley: Great garage parking. The store is great but the beer-bar / growlers / wine should come back pls. The old Wine Wednesdays were fun too.
Response: Hi, Aaron. Thank you for sharing your honest feedback with us. We will pass this on to the appropriate team for further review.
Esperanza Yolles: I loveto buy my fruits there so fresh and just got today two Lamb of rack for my son who is coming from deployment tomorrow Oh Gosh feel excited a d I know he loves the Lamb of rack!!! ❤️
Response: We're happy to hear your love and we're glad to provide products that our customers can enjoy, Esperanza.
Loren Willcock: This is a pretty nice store. Prices are a little on the high side when compared to other Whole Foods. Probably just because of the area… Parking for large vehicles is extremely limited. Staff was friendly. Store was clean.
16. Whole Foods Market - Riverdale Park
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4.5
1682 reviews
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Address: 6621-B Baltimore Ave, Riverdale Park, MD 20737
Schedule: Open ⋅ Closes 10PM
Telephone: (240) 487-7575
Business type: Grocery store
C K: Always clean and friendly staff.Quality of the meat/seafood is always fantastic, bakery beats all other chains, and the homemade soaps are wonderful. Their organic seaweed brands are authentic too! They even sell clotted cream:)
Response: We appreciate the great feedback! Thanks for shopping with us.
Lyla: This location is clean, well stocked, the employees are friendly and helpful. The bathrooms are in the back near the refrigerator cases and meat department. The woman’s bathroom was clean with everything stocked (soap, towels, tissue). The bakery department has a great selection and the “bachelor bar” has a wide selection of hot & cold foods. I love the soups!
Response: We're thrilled to have you share such a positive review with us, Lyla! We appreciate your support and hope to continuously welcome you back!
Dave Galpern: They just got self-checkouts installed which is great for those wanting to check out quickly instead of waiting in line however they are credit and debit only with no cash back or cash taken.
Pdmc 8604: Cashiers and store itself are nice. My review is limited to the hot and cold food buffets. In short, they are below average and unappetizing. Little to no selection. Same foods every night. Compared to other whole foods buffets (Columbia, Logan circle, Bethesda), this is the bottom of the barrel. The management need to expand the buffet menu in line with what other whole foods stores serve. After Amazon took over ..this is doubtful.
Elizabeth Mensah: This is a great WF - spacious, lovely staff, and car carts for the kiddies. Their pizzas are some of the best around and their produce is always so fresh. Just REALLY wish Maryland would allow them to sell alcohol!
Response: We appreciate the great feedback, Elizabeth! Thanks for shopping with us.
Gwendolyn Benton: I liked my experience there bit someone needs to pay a little more attention to the freshness. When I lived in Silver Spring it seemed that the selection was better.
Response: Thanks for shopping with us, Gwendolyn.
17. Whole Foods Market - Fairfax County
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4.3
401 reviews
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Address: 1635 Boro Pl, McLean, VA 22102
Schedule: Open ⋅ Closes 9PM
Telephone: (571) 634-3610
Business type: Grocery store
Rez Monz: Great grocery shopping experience is offered at whole food market in Tyson Corner. I enjoy going there , specially the fact that they have fresh juice section, very nice Pizza, it is really amazing!! Cakes are also very good. The only thing is that the average bill is around 15-25% more expensive than other super markets.
Bobbe Wright: Nice location, easy to park good selections offered but no hot dar.Excellent upstairs seating.
Azza AlGhamdi: Really wonderful big location. They do have a great selection of goods. However I do have a problem with their prices. I do think they should consider the competition and do fair pricing to products that are commonly found in other stores.Nevertheless, they have excellent pastries, soups, salad bar and sandwiches.
William Grant: Great place to shop good prices, great produce. My only problem, when something is on sale, store have low inventory. That was my main reason to stop ordering delivery from Whole Foods. You pay for delivery, but half of the items are out of stock. I never ordered replacements because they select wrong replacement or very expensive one. Whole Foods need check their competition. Other stores offer replacement were you pay the lowest price if original item was lower.
Fredrick Omeniho: Whole Foods Market at Boro Place is wonderfully located in the heart of Tyson’s Corner. I love this outlet for the pattern used in organizing the store, unlike the other stores. Although I didn’t get all that I wanted today. Wow, the restaurant on the second floor is appealing, well-spaced, and self server facilities for beer, wine, and more. Games are also available. You could also work from the restaurant.
Bruce F: Excellent selection of sale entries prepackaged for one or two portions. Great fresh pasta choice. large frozen and good nuts and pantry item selection. Poor sale item signage.
Response: We appreciate you stopping by, Bruce. Thanks for leaving us a review and we hope you have a great day.
Joshua Flores: This is a very intense Whole Foods. Everything you can ever imagine is here.
Fahad Aqeel: My favorite Whole Foods in the area. Spacious with lots of food options and sitting area.
Response: We appreciate your support, Fahad. We are delighted to hear how great your experience was and we hope you enjoy the rest of your day!
18. Whole Foods Market - Idylwood
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4.2
491 reviews
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Address: 7511 Leesburg Pike, Falls Church, VA 22043
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 448-1600
Business type: Grocery store
Corey Trusty: Ran in and out. Didn’t get anything, but it is always neat and clean. However I saw the best advertising for water ever…
Response: We appreciate you stopping in, Corey!
The Traveling Foodie: Well, to be honest I had never been to a Whole Foods, so it was an experience. Love the variety of items and if you are into KETO, PALEO or Gluten free amongst others, this is your place. Wow. I got all kinds of KETO snacks, plus Russian bread, patè (refrain from negative comments), smoked mackerel, organic pickled beets, even Sage to burn around the house! $200 later, I left a happy camper. Will it be my everyday? No, because we are a family of 5 and $$ has to go to substantial items. Will I venture once a month? DEFINITELY, for all snacks KETO and wines amongst other deliciousness they have. Produce was very fresh. Meat cuts, a bit small for us. Love the organic varieties, picked up a couple of those and loved the ready made foods, makes it easy after work and/or lunch next day. I will be back, just we are more budget minded,but as far as varieties and selections. wow. On to my next market.....
Igor: Nice produce and friendly staff. Very convenient location, right off of I-66. They also carry Satsuma Mandarins which is extremely hard to find and generally no one has it other than Whole Foods or Wegmans. It appears every year around December and you can buy it until the end of January. Btw big thanks for that!
Nishant Sahay: Great location, great products and great service. This store is conveniently located and has all the regular products offered at other Whole Foods locations. I usually visit this store when I am need of some delicious bakery items and I am never disappointed. The prices are slightly on the higher side, though, but they justify the taste and quality. The service is great. I needed a medicine of certain potency, which was not available in the store. The cashier at the counter and the store manager were patient enough to hear my request and helped me with the details. Yes. I would visit this store again and recommend it to my friends.
Response: It's always a pleasure to have you shop with us!
Kevin Campbell: Does really fit my dietary needs, but they had a good number of options except for frozen foods. Cashier was cranky and not friendly.
Response: We're so sorry you were disappointed on your recent visit, Kevin. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
J Siernos (GoGoJoe): Friendly and helpful staff. It is smaller than most other wfm but has a relaxed atmosphere to shop. Plus they have a good selection of lunch and pre-made foods.
Victoria Rangel: The Amazone box was a Little Hard to find but other than that they place is very easy is navigate
19. Whole Foods Market - West Springfield
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4.2
483 reviews
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Address: 8402 Old Keene Mill Rd, Springfield, VA 22152
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 644-2500
Business type: Grocery store
Darlene: I went for a special birthday cake & bought the Berry Chantilly vanilla cake. It was a big hit & VERY delicious! I will definitely buy this one again and highly recommend it.
Samantha Cordero: To bad I didn’t get the name of the lady who made my experience the absolute worst at this Whole Foods making me never return here. She was the rudest person I ever encountered at a Whole Foods. I was with my two year old daughter and she treated me disgusting. Even when the manager came over he apologized for her behavior which made me feel better, but still didn’t take away the humiliation this woman made me feel. EDIT: I was able to look on my receipt and see that the cashier name was Jasmine.
Response: We're so sorry you were disappointed on your recent visit, Samantha. Please visit http://wfm.com/help to send us further details on your customer service experience and our team would be happy to review your feedback.
Chanpen Tee: The store is nice and clean. It is small but you still can find everything here.
Response: We're glad to hear that you're pleased with our Springfield store, Chanpen. Thanks for coming in!
Veronica V: Small but nice store. I love that I can return Amazon items without having to go to customer service. The vibe of the whole store is very inviting.
Response: We're glad to hear the kind words and support, Veronica!
Marcus Pickett: I have been to this location many times. The store overall is nice it has everything you would need. My problem is with the deli department. Like I said before I have been a regular at this location and the staff in the deli are just as rude as they want to be. Always with a attitude. They act like they don’t want to be a work. If you don’t want to work then quit.
20. Whole Foods Market - Reston
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4.2
574 reviews
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Address: 11660 Plaza America Dr, Reston, VA 20190
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 736-0600
Business type: Grocery store
Bonnie Wolfe: If you are still looking for that perfect Valentine💝 gift, visit Whole Foods in Reston. They have flowers💐, pastries🍰, adult beverages🥂, and other Valentine gifts🎁 for that special someone ... or even yourself!😁😉
Response: We appreciate the great feedback, Bonnie! Thanks for shopping with us.
Papiya Gupta: Birthday cake from the bakery was excellent. Guests had double and triple helps and said one of the best birthday cakes they’ve had in a while. Ordering was super easy and my little one loved the pink decorations on the cake!
kelly n: I went in in yesterday for a cake and the people in the bakery weren’t helpful at all. The description of the cake i bought was completely different i asked for not to much frosting (i ordered the lemon raspberry cake). Goodness it was packed with frosting i think we cut like 3-4 slices and the rest just had to be thrown out. Very dissatisfied with the bakery. I went there cause supposedly its a bit more healthier than other grocery stores. Thats why i’m giving it a 1 star cause it wasn’t worth the money or the trip.
Response: Hello, Kelly. We are sorry to hear about the cake you purchased. Please feel free to contact us at wfm.com/help so our team can assist.
Kevin Rogers: Great salad bar, great hot bar, great selection of expensive organic everything. It is called Whole Paycheck for a reason.
John Berry: I shop here almost every day because my work is located close to the store. Great service, great people. One question. Is it possible to get coffee service back up in the mornings? It closed for a time due to Covid, but everyone in our office really miss the ability to get coffee! I saw your response, thank you. We have about 10 people in our office that miss your coffee. I added a picture of my favorite spot where the coffee used to be.
Response: We appreciate your feedback, John! We will make sure to share your concerns with the appropriate parties. We hope you enjoy the rest of your day.
Jana Brown: Small not cheap but will find what u need as for staff depends on who u run into specially in the deli department ... Yesterday again waited at least 20 mins to have the clerk at the deli to take my order and guess what : instead of ham he gave me turkey!! After holiday l am turkied out!! And somewhat that guy had some attitude and of course was on a phone .. I was there at about 10 am and the store was empty and l was the only person at the deli section ... This is about the third time this happened to me ... Wondering if the clerk has some personal reason to avoid me like that and purposely picked wrong deli for me? Also the clerk never asks if l need anything else just turns away and l have to approach him again .... If he does not like his job he should find a different one .... There were about three clerks in that area and l was the only customer .... Unfortunately this store is easy for me to walk to .. But will have to reconsider because of few lazy workers in this store and drive .... People at the register are wonderful ... Just few bad apples ruins the whole image of this store
First Last: I eat at the hot bar when my wife is away for extended periods of time. FOR THE LOVE OF GOD, CHANGE UP THE MENU. It’s been meatloaf and chicken curry since 2019, how much cow is getting turned into loaf and thrown in the trash. How about a Mexican day once in a while? Maybe an Italian day with pastas or something?
Sy Yo: Horrible customer service. Employees do anything they can to avoid customer interaction. God for bid if you have a question about an item, you’ll never be able to get eye Contact with anyone working the floor to ask a question. They all walk around with their heads buried in the sand. The most unfriendly Whole Foods I’ve ever been to. Everybody working there should take a customer relation workshop. Or better yet, go to Tysons corner or merrifield Whole Foods and see how it’s done!
Response: We expect team members to treat all of our customers with courtesy and respect and we're sorry you had that experience on your recent visit. We'll share your feedback with our team to review.
