Best The Home Depot Stores Washington Near Me

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

Rony Acevedo: Worst customer service ever!!!!!! Being honest!!! Someone call Miriam! With a piercing on her nose. He had me waiting for 15 minutes. She only came because someone else call her. I told her I was there before the other person (she saw me all the time) and she said. I don’t care!!!! Tried to speak with someone else but no one help

Mena Ebiasah: When it was time to show my ID to pick up my online order, I realized ink had leaked all in my purse and license and obstructed the photo view. The rep June patiently took her time to wipe down my ink blotched ID until it was visible and gave me some extra Clorox wipes to wipe down my purse. Extra mile. Everyone else in the store were helpful and helped me find everything I needed. Will return

mydogRoscoe88: Much improved: parking is still crazy but once inside, store was in better shape. Cashier was helpful, polite, and efficient. I did find what I wanted to purchase and was done very quickly.

Elian Hauling: TIFFANY AT THE OXON HILL, MARYLAND LOCATION SHOULD NOT SERVICE CUSTOMERS IF SHE DOES NOT LIKE TO SERVICE CUSTOMERS. I came into the HomeDepot wanting to purchase a tool but noticed that no one was around to help with removing the tool and also the orange apron associates were busy with customers. I decided to go to “CUSTOMER SERVICE” to see if anyone can help me with taking the tool out of the cage. Once I walked over to customer service I politely asked an associate if there was anyone that can help with taking a tool out? She then asked me in what aisle was the tool in? While I was going to look and see what isle, there was another associate named TIFFANY who was next to the associate who I spoke with TIFFANY SAID THAT I PASSED 5 ORANGE APRONS BEFORE COMING TO CUSTOMER SERVICE WHY COULDN’T I ASK ONE OF THE OTHER PEOPLE WITH APRONS. I mentioned that I came to customer service because that is the purpose of customer service, to service the customer. I left and serviced myself in trying to find someone who can actually help me. TIFFANY SHOULD NOT BE IN CUSTOMER SERVICE IF SHE IS NOT WILLING TO SERVICE CUSTOMERS HORRIBLE EXPERIENCE.

Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.

Heavyboy501: I come here quite often due to my job as a project manager. I come here at 6:05am and I take time to find stuff no problem. The issue lies in the staff every time I go to the pro desk to check out nobody is ever there. Today I called to ask what the availability on garden Sod was and the person working at the Lawn and Gardening section did not pick up I was on a long wait and eventually a staff member picked up I waited a while and transferred my call without telling me. Someone on the other line picked up and hung up as soon as I got transferred. I called again and someone from the Lawn and Gardening section answered the phone only to hang up on me.

Bloved Adjust: Great work by Management and chasher totally took care of my experiance and situation just how a paying customore likes thanks

K A: I ordered a sewing chair online and it was shipped to the capitol heights Home Depot. The pick up process was fast and seamless. The store is well organized and fully stocked with appliances, tools and more.I highly recommend ♿️Wheelchair Accessible Restroom✅ 🚻Restroom✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheel Chair Accessible Parking Lot✅ 🅿️ Adequate Parking Space

abigale Wallace: Today I went to get some Sheetrock and when I got there I asked them if I could rent a truck to take it home they said absolutely! So I said okay let me go grab the Sheetrock real quick and they said okay see you then. So I bring the TWO hand carts I loaded of 20 things of Sheetrock to the desk to load to the truck and they say “oh sorry we stop renting the truck at 6pm” same person I had just talked to like 15 minutes before at 5:20pm… Waist of my time and energy! Most of the people here don’t know anything about the job they are working or where things are at. This was just the last straw for me.

Layla Abney: Probably the worst HD I have been to. During my basement remodel I placed many orders for pickup by me or my contractor. Half of my order would get canceled because they “said” they didn’t have the items that they were supposed to have when I placed the order. Basic things like corner bead, 5 gallon bucket of Behring paint. I would go to the store to find a replacement only to find the original items were actually there, most times in the quantities that were indicated online. Going to the “customer service” counter for returns is hit or miss but mostly miss. I need to wait for someone to finish texting, having a personal conversation with a coworker, or whatever else prevents them from acknowledging me in a timely manner. Then the attitude as though I am bothering you by having a return or the fact that someone was too lazy to actually pull my order. I try to avoid at all costs even though it is the closest one.

Lady Wyatt: Not crowded. Had an issue when doing self check out with the machine, but a very helpful, kind, understanding and professional young lady provided the assistance needed to complete our transaction....thanks.

Avik Dutta: Awesome collection of Flowers and pots. A must visit place for your gardening. Also there are plenty of options for home realted goods. Paints, kitchen bath stuffs are very nice. Good place for home appliances. Self checkouts mainly. The flowers and plants are located outside and you can bill them in outside counters. Indor plants are inside the store so as soils and other necessities for gardening. Highly recommended.

Hildamar Mora Molina: I bought a nice refrigerator, the sale person was excellent, patient, knowledgeable, and she cared about my need. The refrigerator was wrapped up poorly, with the plug simply pressed against the back of the fridge. Because of that,the grounding pin of the plug came broken, and made a hole and dent on the back area of the refrigerator. Employees should be more careful when they prepare a package because they missed the correct place to hide the plug. I am very disappointed and frustrated.

Russ Watts: Friendly staff, fully stocked, really kind cashier 🎉!

Peter Glass: Last year i bought a lighted Xmas tree from Home Depot. A few days later a new dog we had adopted had chewed the lights on the bottom section knocking out these lights. My wife was extremely disappointed as our grandchildren who we had not seen for nearly a year were coming Xmas day. I reached out to customer service to see if i could purchase a lower section rather than a whole new tree. They took my details and said they would call back. Had heard that story before and did not hold out much hope. 4 days later i did receive a call asking for more details and a photo. Again they said they would get back to me. I heard nothing for a week and then waiting at our garage door was an entire new tree. I have NEVER received service like this. That a company as large as Hime Depot can show such incredible customer service is absolutely amazing.

LeRoy Titman: Stopped by for a shelving unit project for my friends condo. They had everything needed in stock and only three miles away. I wish I knew the tall male employee with a beard in the self checkout isle on Friday, March 25. Single handedly the nicest employee I’ve ever met at ANY store. He saw my girlfriend and I working together scanning items and loading the cart. He said how wonderful it was that we were working as a team and had no issues. He was truly a positive employee and you could tell he loved his job. Hats off to Home Deport for cultivating that experience! Made my GF and I’s evening! We then stopped back by on Saturday morning for additional supplies and again commented about that gentlemen and how nice he was. Awesome work Home Depot!

Scott Schrader CIC, CIT: I have been here many, many times. Extremely busy store. The employees handle it very well. Good inventory for a smaller store. Parking lot very small, lanes narrow. Much commercial truck traffic.

Siobhan Wert: Most staff are friendly and will do their best to help you find what you need.Very busy location at 9:00 am on a Friday morning. Parking lot is always a source of frustration. Most of the back parking lot is taken up by the mountains of mulch.

Spiral Tote: Always great service here. No matter what day of the week.

James Ashcom: Nice place. I was looking for a special tool and a stock personal went beyond in helping me solve the problem in finding what I was looking for. Thank you. May the Lord bless you five fold for helping me out.

Zorvn: Got in. Found a great deal. Saved my self from shopping at other places and didn’t have to worry about refurbished items for the same price as the big names

Frances Vicario: I had a return to do and an online pickup. It was effortless. Thank you Home Depot for your service.

Kevin L: Clap your hands and stomp your feet, Home Depot can’t be beat! Great atmosphere, helpful employees, great selection of material.

Tyrae Transportation LLC: I walked into this Home Depot to the customer service desk to ask a question, there were two guys standing at the counter. Ivan picked up the phone and handed it to another employee to make an announcement and walked away from me as I began to ask a simple question. This is the second time that I have had someone at this customer service desk act as if they did not want to service me and wait for another employee to do so. It’s rude and shows a lack of respect for customer service. Please remember every customer deserves attention and not discrimination.

Karen K: I purchased some plants and had 8 various gift cards. The cashier was very patient and friendly ringing up each individual one, including 6 $5 ones. Great selection of flowers also.

Alexa Starr: This Home Depot is notorious for being sexist and mi·sog·y·nis·tic to those who identify as female. My partner and I needed assistance finding a product, and while asking some employees to help us... were yelled at by both a female and male employee and were told that they would not serve us. Both of their attitudes were appalling at best. We were made to feel dumb and inferior while shopping there and did not appreciate being yelled at by two complete strangers who adamantly refused to answer our questions. A manager was also called but never showed up. AVOID AT ALL COSTS.

m Ch: Be away from incompetent employees on return and customer service srea MAE and MO . Useless, clueless if they can will charge you twice or refund less. Thank you to store manager to solve my problem so quick.

Gg Tt: The Home Depot at Fairfax Circle has what I need. The cashiers are friendly and knowledgeable. They always give me the 10% discount due to my veteran status. Today I was surprised to be offered a bit of help that I usually don’t see. This is the first place I look for my home improvement needs.

Nsoseh Quistoran: Recommended to go shopping. Lots of people visit this store and it has a wide range of stuff

Reg Templeton: Convenient, Well-stocked, Nice Helpful Employees BUT... Filthy bathroom! During early morning visits two consecutive days this week, ladies room floor was smeared with what seemed to be fecal matter... Difficult to find a parking space where your vehicle will be safe from the scores of abandoned carts rolling around, regardless of time of day. Also, have twice seen rude clientele verbally abusing staff with vile, humiliating profanity (in Pro Dept), while other staff cowered in the background. In other settings this would be criminal behavior, but no one came to help the employee. For shame!

Jessica Vazquez: Picked out balusters for a stair project. Employee approached saying the aisle was being closed to bring an item down. We needed maybe 30-60 additional seconds and informed the employee we understood and were grabbing our last items and would quickly vacate. She stood there and repeated very rudely that the aisle was being closed. Maybe wait for the customer to finish their purchase? Especially when their hands were already full with product? Not as if we were just hanging out on purpose.

Chit Sayar: Customer service is very poor. I ordered online and they just delivered some of my order and one item was missed. So I called them and they hold up my phone for several minutes. And the employee said she will refund and hang up the phone immediately and no apology and no say thank you or anything. Just hang up the phone.

Chanpen Tee: This location always has a lot of indoor plants. The price is reasonable. Staff is helpful.