Best The Home Depot Stores Washington Near Me

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.

Layla Abney: Probably the worst HD I have been to. During my basement remodel I placed many orders for pickup by me or my contractor. Half of my order would get canceled because they “said” they didn’t have the items that they were supposed to have when I placed the order. Basic things like corner bead, 5 gallon bucket of Behring paint. I would go to the store to find a replacement only to find the original items were actually there, most times in the quantities that were indicated online. Going to the “customer service” counter for returns is hit or miss but mostly miss. I need to wait for someone to finish texting, having a personal conversation with a coworker, or whatever else prevents them from acknowledging me in a timely manner. Then the attitude as though I am bothering you by having a return or the fact that someone was too lazy to actually pull my order. I try to avoid at all costs even though it is the closest one.

LeRoy Titman: Stopped by for a shelving unit project for my friends condo. They had everything needed in stock and only three miles away. I wish I knew the tall male employee with a beard in the self checkout isle on Friday, March 25. Single handedly the nicest employee I’ve ever met at ANY store. He saw my girlfriend and I working together scanning items and loading the cart. He said how wonderful it was that we were working as a team and had no issues. He was truly a positive employee and you could tell he loved his job. Hats off to Home Deport for cultivating that experience! Made my GF and I’s evening! We then stopped back by on Saturday morning for additional supplies and again commented about that gentlemen and how nice he was. Awesome work Home Depot!

Zorvn: Got in. Found a great deal. Saved my self from shopping at other places and didn’t have to worry about refurbished items for the same price as the big names

Alexa Starr: This Home Depot is notorious for being sexist and mi·sog·y·nis·tic to those who identify as female. My partner and I needed assistance finding a product, and while asking some employees to help us... were yelled at by both a female and male employee and were told that they would not serve us. Both of their attitudes were appalling at best. We were made to feel dumb and inferior while shopping there and did not appreciate being yelled at by two complete strangers who adamantly refused to answer our questions. A manager was also called but never showed up. AVOID AT ALL COSTS.

Chit Sayar: Customer service is very poor. I ordered online and they just delivered some of my order and one item was missed. So I called them and they hold up my phone for several minutes. And the employee said she will refund and hang up the phone immediately and no apology and no say thank you or anything. Just hang up the phone.