Best The Home Depot Stores Washington Near Me

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.

Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

harriet Portillo: Great prices on plants Brown doors I fixed it up my backyard like the Oasis so it looks great the plants that I got I haven't planted them yet.

Anthony Scott: My experience was painful to say the least! I want with a colleague of mine to get some keys made. The young lady could not get the machine to properly read the keys, so all four keys were cut incorrectly! We then asked about desk locks and she sent us to the pad lock area. Finally two gentlemen took us to the correct area (which was low on stock, of course!). This was not what I would expect from Home Depot! Very disappointed! Of course this store is on my banned list. I can't recommend a place with poor customer service to anyone who reads my reviews. If you do decide to venture here, don't expect the best of help! Look elsewhere!!!

Rony Acevedo: Worst customer service ever!!!!!! Being honest!!! Someone call Miriam! With a piercing on her nose. He had me waiting for 15 minutes. She only came because someone else call her. I told her I was there before the other person (she saw me all the time) and she said. I don’t care!!!! Tried to speak with someone else but no one help

Mena Ebiasah: When it was time to show my ID to pick up my online order, I realized ink had leaked all in my purse and license and obstructed the photo view. The rep June patiently took her time to wipe down my ink blotched ID until it was visible and gave me some extra Clorox wipes to wipe down my purse. Extra mile. Everyone else in the store were helpful and helped me find everything I needed. Will return

Rich B: Well stocked. Great attendants. Order pickup was confusing and didn't work from the car but easy to get from the desk directly at the entrance. Ignore the signs and exit the same way you entered since pickup parking is at the entrance.

mydogRoscoe88: Much improved: parking is still crazy but once inside, store was in better shape. Cashier was helpful, polite, and efficient. I did find what I wanted to purchase and was done very quickly.

Elian Hauling: TIFFANY AT THE OXON HILL, MARYLAND LOCATION SHOULD NOT SERVICE CUSTOMERS IF SHE DOES NOT LIKE TO SERVICE CUSTOMERS. I came into the HomeDepot wanting to purchase a tool but noticed that no one was around to help with removing the tool and also the orange apron associates were busy with customers. I decided to go to “CUSTOMER SERVICE” to see if anyone can help me with taking the tool out of the cage. Once I walked over to customer service I politely asked an associate if there was anyone that can help with taking a tool out? She then asked me in what aisle was the tool in? While I was going to look and see what isle, there was another associate named TIFFANY who was next to the associate who I spoke with TIFFANY SAID THAT I PASSED 5 ORANGE APRONS BEFORE COMING TO CUSTOMER SERVICE WHY COULDN’T I ASK ONE OF THE OTHER PEOPLE WITH APRONS. I mentioned that I came to customer service because that is the purpose of customer service, to service the customer. I left and serviced myself in trying to find someone who can actually help me. TIFFANY SHOULD NOT BE IN CUSTOMER SERVICE IF SHE IS NOT WILLING TO SERVICE CUSTOMERS HORRIBLE EXPERIENCE.

Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.

Joan Melendez: After a terrible online purchase experience the team at my local Home Depot was outstanding!!! I'm so thankful that my new neighborhood HD was helpful in resolving my appliance purchase issues.

Heavyboy501: I come here quite often due to my job as a project manager. I come here at 6:05am and I take time to find stuff no problem. The issue lies in the staff every time I go to the pro desk to check out nobody is ever there. Today I called to ask what the availability on garden Sod was and the person working at the Lawn and Gardening section did not pick up I was on a long wait and eventually a staff member picked up I waited a while and transferred my call without telling me. Someone on the other line picked up and hung up as soon as I got transferred. I called again and someone from the Lawn and Gardening section answered the phone only to hang up on me.

Demia Roman: I went to this store today and the service was horrible. I wanted to purchase 1 bag of kings Charcoal but apparently they only sell them in 2 pks. I didn't know this because the bags on display were all individually stacked. I grabbed one and some lighter fluid and proceeded to the purchase counter at self checkout. A employee stopped me to tell me I had to buy 2 bags and I said I only want one bag. They continued to argue me down insisting that I must buy 2 bags. I asked for the manager because I mentioned to the employee that the bags are literally on display as individual bags. There was no sign stating that the bags were for sale in packs of 2. I felt the store was trying to force me to buy more than what I needed because there wasn't a sign listing the price and that they were sold in 2s. The manager eventually came over and told me I had to buy 2 or pay for 2 and take one bag. So I said ok fine just get me out of here I paid for the charcoal and fluid and I asked him if he could help me get another bag as the bags are heavy and there were no carts available due to memorial day shoppers taking up the carts. He said he could call someone to help me but it would be about 15 minutes before anyone would help. Sir excuse me? You're literally standing here doing NOTHING why couldn't you help me to carry these bags seeing as though I also had my 3 yr old autistic son with me struggling and I was struggling to carry the bag and handle my toddler who is clearly special needs! Smh whoever that manager is needs additional customer service training or needs NOT to be working for this company. He clearly ignored the fact I had my special needs child and needed immediate assistance and outright refused to assist me HIMSELF with my bags.. NEVER AGAIN will I shop at this location. Very ghetto and the store is a mess on the regular (hence the bags of charcoal not being bounded together properly on display to be sold as a pack of 2). Do better please train your staff and management in customer service and helping those with special needs & keep the store clean with items placed neatly and correctly w/price signs visible.

Bloved Adjust: Great work by Management and chasher totally took care of my experiance and situation just how a paying customore likes thanks

Benjamin Kelley: Excellent customer service... 😊The young lady the help me find Vigoro Feed and Weed, took me to the asle where the product was, the asle was filled with products just arriving from the platform, basically you couldn't wall down the aisle. Some how she got through and brought the Feed and Weed to me. Excellent Customer Service at the Capitol Heights Home Depot Store.

K A: I ordered a sewing chair online and it was shipped to the capitol heights Home Depot. The pick up process was fast and seamless. The store is well organized and fully stocked with appliances, tools and more.I highly recommend ♿️Wheelchair Accessible Restroom✅ 🚻Restroom✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheel Chair Accessible Parking Lot✅ 🅿️ Adequate Parking Space

abigale Wallace: Today I went to get some Sheetrock and when I got there I asked them if I could rent a truck to take it home they said absolutely! So I said okay let me go grab the Sheetrock real quick and they said okay see you then. So I bring the TWO hand carts I loaded of 20 things of Sheetrock to the desk to load to the truck and they say “oh sorry we stop renting the truck at 6pm” same person I had just talked to like 15 minutes before at 5:20pm… Waist of my time and energy! Most of the people here don’t know anything about the job they are working or where things are at. This was just the last straw for me.

Layla Abney: Probably the worst HD I have been to. During my basement remodel I placed many orders for pickup by me or my contractor. Half of my order would get canceled because they “said” they didn’t have the items that they were supposed to have when I placed the order. Basic things like corner bead, 5 gallon bucket of Behring paint. I would go to the store to find a replacement only to find the original items were actually there, most times in the quantities that were indicated online. Going to the “customer service” counter for returns is hit or miss but mostly miss. I need to wait for someone to finish texting, having a personal conversation with a coworker, or whatever else prevents them from acknowledging me in a timely manner. Then the attitude as though I am bothering you by having a return or the fact that someone was too lazy to actually pull my order. I try to avoid at all costs even though it is the closest one.

Spank Detail: This rating is based my personal shopping experience with an associate that seems to work in the power tools department. She is VERY knowledgeable and makes all the sense when giving recommendations on products and usage, stats, pros & cons. Sadly I did make note of her name but she has helped me with my purchases on about 5, 6 previous occasions since June of 2021. She is a brownskin queen, pleasant west indian/Caribbean accent, friendly, bubbly and attentive. What stuck out the most to me is her ability to fully focus on your issue while still working WITHOUT making you feel like like you're in the way or slowing her down from doing her job. Don't you just shake your head at those employees that give you that 'I'm busy working, what do want?" attitude. Like their work does not include customers 🤷🏾‍♂️. Needless to say it was refreshing and as a business owner myself I promise you employees like these are hard to find and come with experience, a knack for working or both. Good job HD. Next time I shop here it may be for a future employee 😂 (I'll get her name and edit this post she needs her shout out!)

Lady Wyatt: Not crowded. Had an issue when doing self check out with the machine, but a very helpful, kind, understanding and professional young lady provided the assistance needed to complete our transaction....thanks.

Avik Dutta: Awesome collection of Flowers and pots. A must visit place for your gardening. Also there are plenty of options for home realted goods. Paints, kitchen bath stuffs are very nice. Good place for home appliances. Self checkouts mainly. The flowers and plants are located outside and you can bill them in outside counters. Indor plants are inside the store so as soils and other necessities for gardening. Highly recommended.

Hildamar Mora Molina: I bought a nice refrigerator, the sale person was excellent, patient, knowledgeable, and she cared about my need. The refrigerator was wrapped up poorly, with the plug simply pressed against the back of the fridge. Because of that,the grounding pin of the plug came broken, and made a hole and dent on the back area of the refrigerator. Employees should be more careful when they prepare a package because they missed the correct place to hide the plug. I am very disappointed and frustrated.

Russ Watts: Friendly staff, fully stocked, really kind cashier 🎉!

Peter Glass: Last year i bought a lighted Xmas tree from Home Depot. A few days later a new dog we had adopted had chewed the lights on the bottom section knocking out these lights. My wife was extremely disappointed as our grandchildren who we had not seen for nearly a year were coming Xmas day. I reached out to customer service to see if i could purchase a lower section rather than a whole new tree. They took my details and said they would call back. Had heard that story before and did not hold out much hope. 4 days later i did receive a call asking for more details and a photo. Again they said they would get back to me. I heard nothing for a week and then waiting at our garage door was an entire new tree. I have NEVER received service like this. That a company as large as Hime Depot can show such incredible customer service is absolutely amazing.

LeRoy Titman: Stopped by for a shelving unit project for my friends condo. They had everything needed in stock and only three miles away. I wish I knew the tall male employee with a beard in the self checkout isle on Friday, March 25. Single handedly the nicest employee I’ve ever met at ANY store. He saw my girlfriend and I working together scanning items and loading the cart. He said how wonderful it was that we were working as a team and had no issues. He was truly a positive employee and you could tell he loved his job. Hats off to Home Deport for cultivating that experience! Made my GF and I’s evening! We then stopped back by on Saturday morning for additional supplies and again commented about that gentlemen and how nice he was. Awesome work Home Depot!

Scott Schrader CIC, CIT: I have been here many, many times. Extremely busy store. The employees handle it very well. Good inventory for a smaller store. Parking lot very small, lanes narrow. Much commercial truck traffic.

Siobhan Wert: Most staff are friendly and will do their best to help you find what you need.Very busy location at 9:00 am on a Friday morning. Parking lot is always a source of frustration. Most of the back parking lot is taken up by the mountains of mulch.

chris bray: Nobody knows where anything is... bathroom search was a walk around the entire store, and only one phone sale person in the whole store! I'd expect better knowledge out of the staff because I found what I was looking for after 2 employees told me they didn't have it in stock.

Spiral Tote: Always great service here. No matter what day of the week.

James Ashcom: Nice place. I was looking for a special tool and a stock personal went beyond in helping me solve the problem in finding what I was looking for. Thank you. May the Lord bless you five fold for helping me out.

Justin: My wife returned something and the only option was a store credit on top of that they couldn't tell us why that was the only option. Also talked to manger who wasn't willing to try and correct anything. Just a bad experience overall

Zorvn: Got in. Found a great deal. Saved my self from shopping at other places and didn’t have to worry about refurbished items for the same price as the big names

Frances Vicario: I had a return to do and an online pickup. It was effortless. Thank you Home Depot for your service.

Hilary Montesano: We go here at least a couple times a month and they usually always have what we need also I didn't know you can get keys made here and we locked our keys in our truck it's a 2005 so we were able to get a new key made to have as a spare but if your key has a chip they can't do it but older cars they can it took only 2 minutes and they guy who helps was awesome thanks

Jelsamina Casterline: Had what we needed and our cashier Jane was the best she was so sweet and engaged in conversation witch was great because you don't see that anymore.

Brian Fuller: Good selection of lumber that we were looking for. Except they don't offer the veteran's discount on on lumber anymore.

Kevin L: Clap your hands and stomp your feet, Home Depot can’t be beat! Great atmosphere, helpful employees, great selection of material.

Lee Taylor: The workers were very helpful!! I had no problem finding someone to help me!! Good bye!!! Lowe's

Amanda Parker (ArtistAParker): What's not to love about home depot? They have great wood and helpful staff. I loooove the cleaning supplies area and how they have everything you could need for priming and painting. You could literally build anything including a home with everything they have to offer.

Michelle Avecillas: DONT NOT shop here. NOT military friendly. Went to check out asked for military discount 2 attendant who don't comprehend what I ask for ask me to use the QR code and state they are unable to apply the Military discount manually. I ask for the Manager. THE manager arrives Sarah with NO LAST NAME states that it is store policy and standard practice for all military members to sign up or down load an app on the phone and refused to look at my ID and give me the military discount. Then insisted she would "help" me signing up at her desktop. Nothing loaded. I left everything there and walked off. 20 Min earlier o went to the home depot at 7 corners. Mil discount was applied By the check out staff and all was well. SARAH with No Last Name... I can't wait for you to step out into the Real World!!!!

Tyrae Transportation LLC: I walked into this Home Depot to the customer service desk to ask a question, there were two guys standing at the counter. Ivan picked up the phone and handed it to another employee to make an announcement and walked away from me as I began to ask a simple question. This is the second time that I have had someone at this customer service desk act as if they did not want to service me and wait for another employee to do so. It’s rude and shows a lack of respect for customer service. Please remember every customer deserves attention and not discrimination.

Karen K: I purchased some plants and had 8 various gift cards. The cashier was very patient and friendly ringing up each individual one, including 6 $5 ones. Great selection of flowers also.

M Pecoraro: Store was clean and organized but some associates could not answer my questions very well. Also, their military discount program is terrible compared to Lowes. You have to scan a QR code, not the best cybersecurity measure, and then I was told to input my password. I didn't even know I had one. I could not remember it so no discount for me. For Lowes, you register your credit card, when you use that card at Lowes, the discount is applied... simple.

Robert Freeman: Your average Home Depot experience. Well maintained store and well stocked. Not many associates around to answer questions or direct you, but that's par for the course at a Home Depot. Luckily their app now can help you figure out what aisle what you're looking for is in. I prefer Home Depot to Lowe's so I will be coming back to this location again. Just did an equipment rental and had a great experience. The staff are super helpful, especially when you need help choosing the right tool for the job.

Alexa Starr: This Home Depot is notorious for being sexist and mi·sog·y·nis·tic to those who identify as female. My partner and I needed assistance finding a product, and while asking some employees to help us... were yelled at by both a female and male employee and were told that they would not serve us. Both of their attitudes were appalling at best. We were made to feel dumb and inferior while shopping there and did not appreciate being yelled at by two complete strangers who adamantly refused to answer our questions. A manager was also called but never showed up. AVOID AT ALL COSTS.

m Ch: Be away from incompetent employees on return and customer service srea MAE and MO . Useless, clueless if they can will charge you twice or refund less. Thank you to store manager to solve my problem so quick.

Gg Tt: The Home Depot at Fairfax Circle has what I need. The cashiers are friendly and knowledgeable. They always give me the 10% discount due to my veteran status. Today I was surprised to be offered a bit of help that I usually don’t see. This is the first place I look for my home improvement needs.

Tanya Ramey: The prices were good; however, with an older home, the doors are irregular in size, therefore, the prices I got excited about didn't apply. They were much higher! Moved on to another company. In the end, still paid more, but better quality doors overall. Better service.

Sarah Marie Gerrity: We love this Home Depot! Recently moved to the area so we find ourselves at THD multiple times a weekend — and every time we’ve needed help, we just happened to get Jonathan! He recognized us right away and has made our shopping trips extra warm, and even went out of his way to help us sort out our military discount. Great customer service and it keeps us coming back!

Nsoseh Quistoran: Recommended to go shopping. Lots of people visit this store and it has a wide range of stuff

Polka Art: A late Saturday morning in May - by all accounts, as busy as the store gets. So why, then, is this the time that they decide to run the machine to wash the floors and do restock?! I counted at least 6 aisles completely closed during this time, and only one of these had a lift accessing higher shelves. All of the other aisles were closed during that time with no one in them doing anything, and closed for the entirety of my 30 minute visit. At one point, I was in an aisle actively looking at garden tools I was going to buy, and the employees came to shut down the aisle I was in. I was rudely asked if "I wasn't going to cooperate" by dropping what I was shopping for and immediately leaving. Beyond rude and I don't understand the logic of doing these things at the busiest time and not before store opening or early in the morning. I left the store with only about 1/4 of the items I came to shop for and will be visiting a different store to purchase the rest.

Reg Templeton: Convenient, Well-stocked, Nice Helpful Employees BUT... Filthy bathroom! During early morning visits two consecutive days this week, ladies room floor was smeared with what seemed to be fecal matter... Difficult to find a parking space where your vehicle will be safe from the scores of abandoned carts rolling around, regardless of time of day. Also, have twice seen rude clientele verbally abusing staff with vile, humiliating profanity (in Pro Dept), while other staff cowered in the background. In other settings this would be criminal behavior, but no one came to help the employee. For shame!

Jessica Vazquez: Picked out balusters for a stair project. Employee approached saying the aisle was being closed to bring an item down. We needed maybe 30-60 additional seconds and informed the employee we understood and were grabbing our last items and would quickly vacate. She stood there and repeated very rudely that the aisle was being closed. Maybe wait for the customer to finish their purchase? Especially when their hands were already full with product? Not as if we were just hanging out on purpose.

Chit Sayar: Customer service is very poor. I ordered online and they just delivered some of my order and one item was missed. So I called them and they hold up my phone for several minutes. And the employee said she will refund and hang up the phone immediately and no apology and no say thank you or anything. Just hang up the phone.

Chanpen Tee: This location always has a lot of indoor plants. The price is reasonable. Staff is helpful.

Ryan McKeon: Hands down, the worst HD in America, and that's saying something. Stock is never accurate. Store is never packed out. Need lumber for framing? Good luck getting a straight 2x4. Need a fitting for some plumbing work? It's like digging for treasure through bins filled with other stuff. Need a clamp or a tape or a bit? That's cute. Today's mess was trying to find a router bit the store inventory says is in stock... right...