Best Stores To Buy Closets Washington Near Me

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1. The Container Store

LEAVE AN OPINION
265 reviews
The Container Store
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 4500 Wisconsin Ave, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 478-4000

Guy: Home goods store



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The Container Store: what do users think?


Kenneth Kilgour: This is one of the friendliest places in town to shop -- especially for a big box store. Most places, I'm content to order online. But this Container Store is nearby, the staff is helpful and engaged, and I find my shopping experience unfailingly pleasant.

D L: Sebastian who works in the shelving solutions area is incredible. We are taking some of our pieces from our friend's place and adding them to ours and he did everything extremely quickly. Smart, efficient, and a nice dude too. Work with him if you can!

Hanna Foreman: Best container store in the area. Always clean and the staff are great. Highly recommend coming here for your food container needs over going to the target next door.

James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.

M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.

Ezra Leslie: Surprisingly helpful staff. And a decent collection of containers and accoutrements. If you don't want to do Amazon try this!

A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!

Matthew Weaver: Always easy when you check in via the email for order and it comes right out.

DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame

Anoa Ndiaye: About a month ago I went to the DC store to consult regarding a custom walk in closet. Decided to purchase through the Arlington store. Let me be positive. Employees at the Arlington store were professional, cared about my health during Covid, courteous, respectful, highly skilled in designing, helpful, positive, etc. All these things the DC store was Not. I'm so pleased with my closet, from the Arlington store. In December I will customize my reach in closet. I will again use the Arlington store. Even if it is somewhat out of your way, if you are purchasing a big ticket item. Go to the Arlington store.

2. California Closets - Washington DC

LEAVE AN OPINION
85 reviews
California Closets - Washington DC
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 5223 Wisconsin Ave NW, Washington, DC 20015

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 573-9300

Guy: Interior designer



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California Closets - Washington DC: what do users think?


Gary Berman: This is the second time I have used CC for installation of closet systems. My first experience was stellar leading to using them again. My second experience was not. Not only was the design poor and inefficient, it cost me more money because more wood was needed than necessary. The installer was sloppy in the installation. CC rebuilt part of my closet system because they agreed on the poor design and poor quality installation - good for them. But their redesign did not entirely fix the problem. Still there is a section of the closet needing repair and the re-installer was not prepared to fix it on site, so now they have to come back for a third time causing us to remove everything from the closet again. My recommendation is to study the plans and ask more questions than I did. My designer, Colleen Cuff, was newer to CC and that should have been a red flag. Lastly, CC did not refund me the amount of money that was wasted in the original design which they estimate was about $370 out of $8,000. Service: Cabinet construction & installation
Response: Hi Gary, we are sorry to hear that your experience this time wasn't great. Please contact Steve Counihan at 703-573-9300 to discuss the situation. California Closets Washington DC

Elizabeth Nova: I have used California Closets in 3 houses and their work is exceptional and the quality outstanding. My designer was pleasant, efficient and did an amazing job designing a new pantry and 3 large closets. The installer was on time and did an incredible job putting it all together and cleaning up after. The materials are so strong and dyrable and very beautiful. Shelves are adjustable. Please express my deep appreciation to the designer and installer. CC is worth every penny and I highly recommend them. Services: Closet design , Kitchen design , Cabinetry & hardware design
Response: Elizabeth, we’re so pleased to hear that you love your new reach-in closet! We strive to ensure the most professional experience and guarantee the absolute highest quality materials. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

CH: Over the years I had excellent experiences with California Closet. Although the company exchanged hands. But, nevertheless I had the installations of my closets in my two condos by their excellent Designers and Installers. In the past, I worked with Marsha, Designer, and Ralph the installer; and most recently with Colleen Cuff, Designer who I highly recommend for her professionalism, efficiency, experience and follow-up through the installation phase. The installer Mr. Dong was just superb, efficient, courteous, meticulous and the work was flawless. Definetely I would recommend their services. Services: Closet design , Cabinet construction & installation , Cabinetry & hardware design
Response: Thank you for the opportunity to create a custom-designed spaces in your home! We’re thrilled you’re so happy with your new custom closet! I’ll make sure to pass along your kind words to Colleen. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

Wendy Patten: I used this company to install wall to wall bookshelves. I wanted something that we aesthetic but could really handle all my books. The designer did a great job meeting with us to review our needs and what we wanted. She kept flexible and submitted several options. We chose our favorite option. The installation was done in one day and done well. There was a need to come back for a small correction and they did a great job with that as well.
Response: Thank you for the opportunity to create a custom-designed space in your home! We hope you enjoy your new custom bookshelves. Our work doesn’t end until you’re completely satisfied. We sincerely appreciate your business. Stephen Counihan, GM, California Closets Washington DC

Carol Weiss: California Closets designed and installed a home office — wraparound desk with shelving, drawers, special inside cabinet for printer, etc. The designer did an excellent job translating my vision into a highly detailed concept drawing that fit some tricky dimensions including a window on one side of the desk. The designer provided options and guidance for materials and colors, and ensured the design was exactly what we wanted. Installation was meticulously carried out; the two techs were extremely professional and everything fit perfectly. They also thoroughly cleaned up poop afterwards. California Closets created a functional and high quality home office at a fraction of the cost that a custom design contractor would charge. We couldn’t be more pleased. Service: Custom furniture
Response: Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. Cheers, California Closets - Washington DC

Jourdain Damas: Sara came to our home and was extremely helpful in advising us of the best colors and textures for the entertainment center in our movie room and shelves for my office. Measurements could not have been more precise, cabinets/shelves couldn't be more swank, and we couldn't be more happy. Furthermore, we were planning on hosting dinner for friends and family and we asked if they could promise the install prior to it, especially given global supply chain issues. They promised and delivered! 6 stars if you ask me. Service: Cabinet construction & installation
Response: Jourdain, we’re so pleased to hear that you love your new entertainment center and office! We pride ourselves in bringing luxury into our client’s homes. We’re so glad you got to work with Sara, as she is dedicated to excellence. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

Kendra Bacchus: The design process with Reza was great. My needs were taken into consideration 99% of the time. I knew what I wanted prior to meeting which made the process smooth. Once I signed off on design and made a deposit I waited roughly 3 months….which was expected in the height of the pandemic. When the installers arrived- the process took an entire day( was expected) the installer Franklin worked efficiently and communicated well when an issue would arise. At the end of the build Franklin walked me through the builds (Main closet and Laundry room). I was very pleased with the work executed. Later on after the installers left- my husband noticed that we were not able to access the water or electrical in Laundry room if an emergency were to occur-I promptly notified my designer and he said it was missed during the install and was in the original design. I also realized I could use a few more shelves in my main closet so I was able to order additional. It took a few months for the shelves to come in as well as the update to the missed opening for the laundry room. The shelves were not the right size and the opening that was cut was vey shotty. The new installer was able to cut shelves on site ( not the best quality) and the hole that was cut in order for us to access the water for washing machine was a mess… the integrity of the unit was compromised and I was told I could lose an entire shelf of storage. So…..waited a few more months a supervisor inspected the unit in laundry room, was told that the entire side needed to be replaced. Fast forward to a few more months….Installer came in tried to repair hole by using drywall caulk and blue painters tape. Not happy and I was told that they will be ordering a new panel …..still waiting. I paid for all services 100% (1 year of waiting for correction). Although I was extremely pleased with the overall install- my experience has deteriorated with how the small mistake has turned into uncertainty of the quality of my laundry room build. My designer Rena was excellent and the initial installer Franklin did an impeccable job with both the main closet and laundry room, so sad that a small miss made such a huge impact on overall service. Service: Closet design
Response: Kendra, we truly appreciate your business and appreciate your detailed and honest feedback/review – and am embarrassed that we’ve not exceeded your expectations at every stage of your project. I will huddle with the team today, and we’ll reach out shortly with an update. Please accept my apologies and I thank you in advance for your patience. Stephen Counihan, GM, California Closets DC

Carol Warden: Positive: Professionalism, Punctuality, Quality, ResponsivenessJeffrey Frank was very helpful in designing my master bedroom closet. It's a pleasure to walk in as it is light and airy. The center chest of drawers is very attractive.The carpenters were on time and professional. I am very pleased with the work.Services: Cabinet construction & installation, Refurbishment
Response: Hi Carol, we are glad to hear that Jeffrey was helpful in designing your primary bedroom closet! California Closets Washington DC

AJ Finkelstein: I wanted to turn a mudroom into a pantry by lining it with open shelves. before I moved into my "new" 100-year-old house. The CC rep seemed a little doubtful at first but she embraced the concept. We spent one very productive evening on design and the deed was done. It took many months to get installed, which was a bit annoying, but it went smoothly when it finally happened. And the pantry is excellent, Service: Cabinet construction & installation
Response: AJ, we’re so pleased to hear that you love your new pantry! We strive to ensure the most professional experience and pride ourselves in bringing luxury into our client’s homes. We sincerely appreciate your business. Stephen Counihan, GM, California Closets Washington DC

Neiletta Wright: Positive: Professionalism, Quality, ResponsivenessI’ve had 3 closets done by California Closets and I’ve been satisfied everytime. My sales rep Jean-Paul was very professional and always available to answer any questions that I had. He also understood my vision and helped me create a closet that was best catered to my needs. Definitely recommend.
Response: Hi Neiletta, we are so glad to hear that as a repeat customer, you've had great experiences every time. Thank you for trusting us with your closets and organizational needs! California Closets Washington DC

3. ECONIZE CLOSETS & BLINDS

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36 reviews
ECONIZE CLOSETS & BLINDS
Location
4.9
Prices
4.8
Product Quality
4.8
Establishment
4.8
Customer Service
4.8

Address: 1624 14th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 8:30AM

Telephone: (703) 635-2705

Guy: Cabinet maker



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ECONIZE CLOSETS & BLINDS: what do users think?


Tara Gollem: AMAZING from start to finish! I showed a before and after picture so you could just see how incredible. I love my new closet! Wonderful experience with ECO-NIZE closets! Our designer, Meg, was easy to work with, brought samples of hardware and had a design ready to show us in less than 15 minutes. We couldn't be happier with the way it turned out. Very professional, quick turnaround time, and quick install. Install team was friendly, respectful, and gave information about how long it would take and when there would be any loud noises. Would definitely recommend. Worth every penny!!! Services: Cabinet design , Installation , Furniture assembly , Custom cabinet design & installation

Michael Resnick: Econize provided top notch services from start to finish! Anthony did an excellent job designing the exact closet for our master bedroom that we wanted, providing a wide array of shelving, drawers and storage for any item we could think of. We never felt pressured for an up-sell or add-on like many competitors often push! Installation was also flawless - Josh and Nick showed up on time, worked amongst a flurry of other construction crews in our house as we are renovating, and completed the job timely and just as provided in the blueprints! Highly recommend this company! Services: Cabinet design , Installation , Custom cabinet design & installation

Steve Boveri: After researching several closet organizing companies, we decided to go with Econize. Working with Econize Closets was AMAZING and painless! From dealing with Meg in the office/showroom to Steve and his installation crew... the whole process was flawless. Meg was super helpful with suggestions and ideas for our custom closet and dressing area and whenever we needed to communicate with her, she was only a phone call or email away. Her response time was quick and efficient. This company was so accomodating and easy to deal with that if we ever need future work done, I would definitely use Econize again. Thank you for a job well-done. Love our new closet space! Services: Cabinet design , Installation , Cabinet installation , Custom cabinet design & installation

Brooke Washington: One of the most amazing companies I have EVER dealt with. After dealing with a pretty rude representative at one of their Closet Competitors, and then another who just didn't quite nail the design I was hoping for at a second competitor--I am so FREAKING glad I continued my search and ended up trying out ECONIZE. They were awesome to deal with from the second I reached out. They accommodated all that I was hoping for in regard to my closet design, and were so warm and friendly throughout the entire process. They were super invested in making sure I was happy as a customer from scheduling all the way up until installation. The installation guys were so quick and courteous as well. This is my third custom closet, and hands down my favorite. They nailed it! I wish I would've known about them years ago. I'll recommend them to EVERYONE. Thank you guys so much again!! Service: Installation

Andrea Harris: The Econize team did a terrific job designing and installing custom reach-in and walk-in closets in our home. I especially appreciated that they gave us a quote on the project quickly via email. Anthony Readings went the extra mile and spent a lot of time designing our uniquely-shaped walk-in closet to maximize our space and meet our needs. Installation was fast, seamless, and professional. I’ve worked with one competitor closet company before and Econize was the better experience at a competitive price. We will treasure these closets and appreciate their work with us!

Danielle Cameron: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueOur Econize closets in the master and three bedrooms are beautiful! Smooth experience from beginning to end. Anthony was great coming to our home and helping us design the most functional closets. They were ready sooner than promised. The installation was quick and well done. Solid experience all around. Highly recommend.

Dawson and Matthew Fortnite videos: Working with Eco-nize was an amazing experience from start to finish. The team was extremely informative, knowledgeable about the products, professional and extremely responsive. We couldn't be more thrilled with our master bedroom closet design. It exceeded all of our expectations. I highly recommend this locally owned and operated company....I assure you they will meet all your home organization needs.

Pete Maccone: Hired Econize Closets to turn our small sunroom into a walk-in closet for our master bedroom. From start to finish they were wonderful with the entire process. From design all the way to installation. Team was friendly, polite, professional and the closet looks amazing! Would not hesitate to give them a call again. Just a wonderful experience and money well spent! Services: Cabinet design , Installation , Custom cabinet design & installation

Shauna Eldredge: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGetting my new closet inserts and cabinets is the best experience I have had moving into my Condo. They exceeded my expectations. The technicians that did the installation were excellent and adhered to all safety and cleanliness requirements. Nick even took the time to adjust the shelves where I needed them.Services: Cabinet design, Cabinet installation, Custom cabinet design & installation

FiA Alexandria: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueEveryone was professional, communicated well, and the installation was a snap. I now have an amazing closet which is not only perfect for me, but will add value to our house when we sell one day. What a night and day improvement from what was in it before. Would recommend this business to anyone interested in getting these.

4. The Container Store

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317 reviews
The Container Store
Location
4.8
Prices
4.9
Product Quality
4.8
Establishment
4.8
Customer Service
4.8

Address: 2800 Clarendon Blvd R-750, Arlington, VA 22201

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 469-1560

Guy: Home goods store



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N Perez (MsP): The stuff available is always high quality. If it’s your first time, follow the arrows for the parking garage. Karen was amazing! She helped me get my purchases that I ordered online. I didn’t realize that the pick up day was tomorrow. She went above and beyond and helped me find them. Thank you!

Jeanne Haggerty: I bought a Laren closet system over 4 months ago. It took months to get an installation date and when I was there were not options- I was told the date and had to accommodate. Fine. I was also given a very specific electrical plan for the wall. Fine. Hired an electrician and got the work done. When they arrived in the morning and unpacked everything leaving my house a disaster, they told me they had given me a wrong electrical design and I’d need to re-hire an electrician and change the outlet again. And that they didn’t know when they would be back and that the stuff would all be left in my house. It has been hours and they are trying to “figure out” scheduling. Seriously. There are lots of good closet installers out there. Go use one of THEM

Matthew Henry: I just love Container Stores. However, this is my all-time favorite location in the DMV area. It is a very large store, almost everything that you can imagine is always available, and you can look at the items that you are interested as if they were in your home. This is such a wonderful way to make the best use of square footage, and storage areas, and your home. Simple things, like a holder for your hair dryer that fits on the back of your bathroom cabinet door. Where to put your hair dryer, has been a long life issue. Having a storage place that uses previously unused storage area, is genius. You will find amazing inventions like this at the store on every aisle. Even if you aren't looking for ways to be more efficient in your organization of your office or home, just stop in, walk the aisles, and you'll be amazed!

Alexander Walk: Go anywhere else. I tired to have someone help to have my closet designed and was offered an in-home consultation. I took it and it turned out to be one of the worst customer service experiences of my life. The person sent just didn't want to be there. Complained about parking and made it feel like somehow it was my responsibility to accommodate her. She just explained all the things she couldn't do for me and discouraged me from doing anything. She basically didn't want to help and seemed disgusted to even be there. I just smiled and tried to play nice but I couldn't wait for her to go away. Went with a competitor and could not be happier.

Vijay Paul: Customer service and attention to detail was excellent. Worked with Mary at the store to design closet and pantry, she was amazing. Vernon came to install in home and he was fantastic. Overall such a great experience, cant recommend highly enough

Stephanie Coleman: I love everything about this store! It gives me hope that I will be organized one day.

Chanpen Tee: They always keep it nice and clean here. There are 2 stories. Staff is helpful here

Onyinyechi A: Decided to renovate my master bedroom and guest closet. Took advantage of the container storet end of year 30% off elfa closets sale. As you can see it makes a big difference. Doubled / tripled my closet space and more. I installed myself however if you want to let them install the rates are reasonable.

Lama Alhammouri: This review is concerning Elfa closet design at container store. I booked an appointment early 2020 to have a wardrobe design! I met with the personnel who showed me the final look based on the inaccurate measurements I had. I told her twice during the meeting that I need to give her more precise measurements and she assured me that there will be no need because everything in Elfa can be cut and customized in the room according to the space available (twice I was told that) They had a 30% promotion going on on Elfa so I needed up paying $4000 for a small closet! I had to pay $200 plus tip for handy app to deliver the material And I had to pay $500 for the installer On the day of installation there were no enough shelves and rods because the measurements were not precise and because unlike what the genius who works at Elfa told me can not be cut and customized on the day!!! I was extremely annoyed after paying all this money for mesh racks with some wooden look verniers to have this look at the end with two major empty spaces in the closet!!! Then Covid started and everything was shut down! Last summer I decided I need to pay more money to get the closet looking decent and to make use of the space I have and not use due to the consultation of Elfa representative. To my surprise I had the same woman serve me again She could only fill one space in my closet because of the measurements !!!!!! And then she proceeded to convince me to buy a shelving unit that is not Elfa and does not have the same color of the rest of the shelves in order to miniseries cost and because she is not sure the design she will be working on is going to fit in my remaining space!!! I am an extremely angry customer I went to Elfa and paid all the cash to have the whole thing looking walk-in closet but it did not happen I ended up with two empty spaces in my already small closet and cheap material as a walk in closet I will never recommend this store And I will happily pay for a closet service for measurements and solid wood instead of the cheap Elfa job and design that is on offer at the container store

Corinne Peterman: As I've started in another review, always love a Container store. This location is an excellent size and two floors. Staff had always been helpful when I've needed them. Great for pickup too. Garage parking with partial validation (or full if under 1/2 hour) has access to free chargers if you have an electric or plug in hybrid car

5. The Container Store

LEAVE AN OPINION
319 reviews
The Container Store
Location
4.2
Prices
4.2
Product Quality
4.3
Establishment
4.2
Customer Service
4.2

Address: 8459 Leesburg Pike, Vienna, VA 22182

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 940-8456

Guy: Home goods store



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john Dickerson: Great location, the staff are extremely helpful, especially Hanna and her service dog, along with Juan they know how to work together and under pressure, most of these stores are under staffed and overwhelm with orders, but these guys took care of business.

Chanpen Tee: This location is very nice and clean. At the cashier, they clean the credit card machine after each customer used. Staff is nice well organized.

Justin Mangin: Inventory levels online never match what they have in store; very unorganized and managers seen to stay out of inventory issues.

Harley Stine: ✍️ Purchased elfa custom closets as part of extensive renovation project last year. All things custom made are expensive but my experience and opinion is that custom made products yield higher satisfaction because best quality materials are used, superior quality craftsmanship is in custom services and outstanding design consultation brings your vision to life. That is what distinguishes custom products from ordinary off the shelf products. Elfa designed closet systems fit and finish are visibly outstanding. Closet systems delivered on time and installation was efficient and flawless.

David Moshier: I have always appreciated Container Store quality and now am relying on them for archival supplies. Easy to navigate store and friendly, helpful staff.

Meron Ambaye: Went there to get a drawer a guy named DJ helped me out getting the custome drawer I wantedHe was so helpfulIt was a 10/10 experience

Janine Perky: I always love browsing the whole store. I usually start at their marked down itemsSome are there because they are being discontinued but are in excellent condition.

Michael Anderson: Great store for all of your container needs. However, they are low on in-stock items. The store doesn't just specialize in containers. They also have items for organization. A lot of the items are spontaneous buys so be careful. This store is 100 times more potent than target lol.

Marsha Gallagher: I had studied products on their website, wanted to see and fold/unfold two particular products before buying. The salesperson told me she didn’t have time to help me because it’s the last day of a sale. I’d rate customer service with no stars. The store was neat, spacious, appeared to be clean, but clearly was not interested in my business.

Anna Marie Torre Wright: Typical Container Store experience - lots of nifty items that you never knew you needed, helpful employees, and spendy prices. Where TCS really shines is for those hard-to-find items or the ones that have silly shipping fees.

6. The Container Store

LEAVE AN OPINION
338 reviews
The Container Store
Location
4.3
Prices
4.2
Product Quality
4.2
Establishment
4.2
Customer Service
4.2

Address: 1601 Rockville Pike, Rockville, MD 20852

Schedule: Closed ⋅ Opens 10AM

Telephone: (301) 770-4800

Guy: Home goods store



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Cindy Pettit: We had a great, first-time experience at the Container Store in Rockville, MD! We met with Bob who was very helpful in helping us design our custom, closet, bedroom space. The materials arrived earlier than expected, and were efficiently delivered outside to our car when we drove up and notified them we were there. The installer arrived on time and made sure everything was installed properly. We paid a little more than we expected... but are very happy with the outcome. Thank you Container Store. We will be back!

No time for bs: My worst experience ever at the Rockville container store.... I needed to pick up 3 Elfa 10” utility shelves (32 in stock online). The one staff member at the ordering computer brought out the shelves from the back of the store. The shelves she presented to me had bent hooks, scratches, and a thick layer of dust. None of them had item labels/price tag. It was clear that they were used/display items previously. She was persistent in pressuring me to purchase the obviously damaged items. When I refused, the staff member that they didn't have any others in stock and sent me to order online and would not recheck what was in stock. Very disappointed. What is the point of having a store that promotes in-store shopping when the quality of in-store merchandise is sub-par?

Karthik: The container store is located in the corner of the shopping plaza next to the Wells Fargo bank. I like this store because it's usually not very busy and everything is usually in stock. The store also sells cabinets which I think is a little weird, it's ikea-esque styles for anyone who's interested.

Ritu Virmani: Spent the last few months debating if we should redo our very large closet. I worked with Nigel and he guided and comforted me through the process (huge expense!). We talked for a few months and while I waited for the holiday sale. Mistakes were made when ordering (entirely my fault!) and Nigel was patient and informative. I am so excited to have my new closet installed in a few weeks. This store has won a customer for life. Thanks for everything!

Kristin Dion: I love to get organized, and when I'm looking for inspiration, ideas, supplies, I find them here! On this trip I discovered perfectly sized plastic pantry storage containers for bags of sugar and flour.

Janet Slicer: I was disappointed in the store this time around. While it was one week before Christmas the merchandise was thoroughly picked over. Some standard items I was searching for like Nalgene bottles from Germany were replaced with shoddy, cheaply made products from China. Sorry Container Store, I am not buying it. I don't want questionable, cheap products from China when I am looking for products to store items I might put in or on my body. It appeared you had junk, junk, and more junk. If you just want to be a closet installer, then just say so and leave the containering to someone else. Very disappointed.

Cory H: Excellent container store. The last one I went to was small, but this one is spacious and has some very helpful staff members. Found everything I was looking for.

Zach Wilson: Super helpful staff helped design our shelves so we didn't even have to think about it. They picked the parts and had the order ready and waiting in less than 45 minutes

Arthur Mantzouris: I went there to shop for a shelve n found one I liked. It cost around $90 bucks but after I went up to pay 4 it, the employee gave me an extra 15% percent for just signing up to their container store rewards program which I didn't mind doing.. but mind you when you shop there, they may not have what yr looking 4, bc of the shortages happening...bc when I paid for mines, I would have to wait till January n that is nothing.. the original shelve I wanted which was a different color wouldn't be ready 4 me to pick up until June.. so don't be surprised if u go there n don't find what yr looking for...

Henry Towberman: This store sells containers, which is great, but I wish they sold more niche containers sometimes, there are times I have gone there and they do not have what I am looking for, but I understand they need to focus on providing a wide variety of standard containers for home owners to have aesthetic options.

7. The Container Store

LEAVE AN OPINION
230 reviews
The Container Store
Location
4.2
Prices
4.3
Product Quality
4.2
Establishment
4.2
Customer Service
4.2

Address: 1851 Fountain Dr, Reston, VA 20190

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 429-2088

Guy: Home goods store



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The Container Store: what do users think?


Ravi Bhave: Excellent store if you are shopping for kitchen and bath accessories, containers, etc. The store is neatly kept shelves and clear displays. The staff is super supportive. They take time to listen to your need and provide suggestions. Love their interactions 😍 I just hope this last brick and morter store in this plaza stays open for a long time.

Andrea Chavez Cuenca: I love container store, the products are amazing, works well. I am putting 2 stars because the bin organizers comes with a glue sticker and it is absolutely TERRIBLE how you cannot remove the sticker without leaving pieces of them and tons of glue on a transparent bin. I have pictures to show I tried everything like putting heat on it to disolved, alcohol, spatula, etc. Leaves marks and ruins the aesthetic of the product 👎🏼. Completely unnecessary to put the sticker, I’m sure everybody prefers it without it.

Nathan Hunt: They have great things but everything is very expensive. They do have a lot of variety of items. They also have closet system as well with full installation. Over all you can find some good items there.

Elise Langer: Not a single employee was wearing a mask! Just irresponsible. I loved this store but, sadly, I won't go back because they're so indifferent to the welfare of their staff and customers.

Melissa Almario Seefried: Great place to pickup organizational products, well laid out and fun to just browse for ideas

Rich Dinetz: I’ve never experienced being taken care of by a nicer group of professional and caring employees at a store like this before. We just designed, purchased, and installed our new closet— along with picking up a few accessories along the way— and each time we’ve either been inside the store or spoke with someone on the phone, I was made to feel if I was the most important person in the room. The customer service was impeccable and buying a new closet couldn’t have been easier. These peeps are gems! Keep doing your thing, Reston Container Store! 🤙🏻

Bruce Lowther: Great place to find the right container for that thing. The thing that is sitting in your living room that you don't want to get rid of, but certainly don't want to look at every day.

Kelsey Noren: Super pleased with my experience with this store. I had tried to pay online and pickup in the store. Online it said this location had 3 items, but I couldn't pick it up for a week (which made no sense to me). I called the store and got Sergio on the phone. He checked for me said the store had the item in stock and I could place the order over the phone and pick it up that day. Picking the item up was easy in store. There was an open cashier right in front (unfortunately I didn't get her name) and I waited no more than 10 minutes to have my item given to me. Every employee I ran into was pleasant and acknowledged me.

Sally St Clair: This store is very understaffed. I feel for the employees, who all appear to be overworked and overwhelmed. I've placed two orders for pickup (including Elfa materials for a closet that was designed by The Container Store staff). I waited over an hour for both pickups, despite the store calling me and asking me to delay my arrival for a few hours because they had too many pickups. I had Elfa items that were not in stock when I picked my order up. I've received numerous emails that let me know the items are back in stock, but the store has not called me to let me know I can pick them up. I've called Corporate, and they tell me to call the store. I've called and and called the store, but I can't get anyone on the phone.
Response: Hi Sally - Thank you for letting us now. We’re truly sorry that we missed the mark here and we’d like to make this right for you. Can you please send us an email at social@containerstore.com with more details? We look forward to hearing back from you soon!

Craig H.: Went to the big box store to buy my little boxes. Only in America.