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1. Bed Bath & Beyond
Address: 3100 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 232-4310
Business type: Home goods store
Near Bed Bath & Beyond:
- a 12 meters away swimming lessons: SafeSplash Swim School - Columbia Heights
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Bed Bath & Beyond: what do users think?
Mia K Arakaki: Good customer service. But the drug store stuff is very limited. I live in ny and compared it's not the same experience. There are no holiday meat /cheese / fruit baskets from what I saw. I wanted just one working hands... But no i had to get a lip feet combo... Limited variety of popular deodorant scents
Jack Scott: First visit to this location got what I was looking for plus purchased a few more items staff was very helpful on the phone and in the store inside was clean and well stock 👍 really enjoyed my visit
Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.
Matthias Galan: Customer care at this location is super unhelpful. Brought in a broken item got yelled at and was refused to replace the item today.
Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!
Bobby Kushington: If the line at Target is too long you should come to this store if you aren't buying clothes or electronics. Saves you plenty of time.
Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.
CgScor G: Well organized and you can find different things that you won't find anywhere else.
Matt Jepsen: Whatever you do, don't order online. BBB uses UPS Sure Post where UPS delivers to your local/regional post office who in turn delivers it with your mail. I'm a big proponent of the US Mail and I have no beef with UPS. But, they often don’t work well together and the handoff makes for significant delays. If you're going big box for online shopping, stick with Walmart/Target/Amazon or better yet, support a local business.
Patrick: The people working do not wear the masks appropriately - mouth covered, nose not. One employee was kind enough to put more disinfectant wipes for the carts after asked him to. Cool products and great place to get small sized items for travel.
2. The Home Depot
Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 526-8760
Business type: Home improvement store
Near The Home Depot:
- a 11 meters away Tool rental stores: Tool & Truck Rental Center at The Home Depot
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The Home Depot: what do users think?
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.
Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
3. Walmart Supercenter
Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Near Walmart Supercenter:
- a 23 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲
Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.
scmi7y: Not too good experience, they did not have any of the 4 things we came for. Also they don't sell graphic cards in this store. Staff was 50/50 some was very helpful and good attitude. While others seemed annoyed by customers getting in their way and asking "stupid" questions. Somewhat hard to navigate the store. And prices has gone up lately.
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.
4. Lowe's Home Improvement
Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Near Lowe's Home Improvement:
- a 15 meters away gardening center: Lowe's Garden Center
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Lowe's Home Improvement: what do users think?
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.
Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.
5. The Container Store
Address: 4500 Wisconsin Ave, Washington, DC 20016
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 478-4000
Business type: Home goods store
Near The Container Store:
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The Container Store: what do users think?
Kenneth Kilgour: This is one of the friendliest places in town to shop -- especially for a big box store. Most places, I'm content to order online. But this Container Store is nearby, the staff is helpful and engaged, and I find my shopping experience unfailingly pleasant.
D L: Sebastian who works in the shelving solutions area is incredible. We are taking some of our pieces from our friend's place and adding them to ours and he did everything extremely quickly. Smart, efficient, and a nice dude too. Work with him if you can!
Hanna Foreman: Best container store in the area. Always clean and the staff are great. Highly recommend coming here for your food container needs over going to the target next door.
James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.
M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.
Ezra Leslie: Surprisingly helpful staff. And a decent collection of containers and accoutrements. If you don't want to do Amazon try this!
A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!
Matthew Weaver: Always easy when you check in via the email for order and it comes right out.
DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame
Anoa Ndiaye: About a month ago I went to the DC store to consult regarding a custom walk in closet. Decided to purchase through the Arlington store. Let me be positive. Employees at the Arlington store were professional, cared about my health during Covid, courteous, respectful, highly skilled in designing, helpful, positive, etc. All these things the DC store was Not. I'm so pleased with my closet, from the Arlington store. In December I will customize my reach in closet. I will again use the Arlington store. Even if it is somewhat out of your way, if you are purchasing a big ticket item. Go to the Arlington store.
6. Walmart Supercenter
Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Near Walmart Supercenter:
- a 0 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.
Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual
Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.
Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.
7. Bed Bath & Beyond
Address: 5810 Crossroads Center Way, Falls Church, VA 22041
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 578-3374
Business type: Home goods store
Near Bed Bath & Beyond:
- a 57 meters away ross dress for less Store: Ross Dress for Less
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Bed Bath & Beyond: what do users think?
Azeb Tamrat: I was at the store yesterday afternoon and stumbled across a sales man by the name David. David's professionalism is in another level. Aside from being extremely pleasant, He assisted me with every item on my list by taking me around the store. Frankly, this is the best customer service I have ever received in my life. What a gentleman! Top Notch, Epitome of professionalism and a true asset for bed bath and beyond. Thank you David for making my day so pleasant. Bed Bath and Beyond is very ucky to have you!
Leslie Barrack: Had horrible issues ordering online on the app. Part of the order was for in store pickup. My daughter went to pick up the in store pickup and it wasn’t there. I went in a few days later to see if the store could help me sort what happened out on their system since the app would not show the history or what happened to the order. I stood in line and when I was next and employee came up to see if he could assist while I was waiting. I explained I wanted someone who could look on the computer and since the person in front of me was just finishing up I asked him to let me just get helped by the desk as someone else was trying to slide in front of me. As soon as I got to desk the woman behind wouldn’t let me speak and just us me step to the side with someone else. So no one would look online and I still don’t know what happened. Just going to make sure my bank disputes any balances and never shopping here again.
Lavonnia Johnson: They have everything you need and more for you house. Great selection of items. You can definitely find the online items in the store.
rabia amar1234: I love shopping from BB&B have good quality and good savings with the coupons.I enjoy shopping at BB&B
Florian Teinfalt: Love the fact that I can buy top line stuff and get 20% off with a coupon. Bought a Keurig for $35 cheaper than BestBuy.
Ciara Listing: Good store but bad customer service. Black female manager rude against white customer. Not honoring own price 🤷♀️
ansu kumari: Love this store bailey's cross shopping centerSales associates are quite friendly.
Jay Gopal: Place looked clean and neatly arranged. But felt lot less of stuff and staff didn't care much to help beyond the minimum needed.
Yvonne Morales: One of my favorite stores. And this one's operations are excellent. Still well staffed (a rarity these days), excellent customer service by those on the floor as well at the front counters. Efficient and quick!
Rhonda Medina: This is a "pharmacy" Bed, Bath & Beyond because it has over the counter medicines, hygiene products, hair care and more, but no actual pharmacy. They carry some products you can't buy other places, so I find myself visiting every couple of months. The store is clean and staff is helpful and plentiful. The only drawback is their prices are a little high compared to other stores.
8. The Home Depot
Address: 6003 Oxon Hill Rd, Oxon Hill, MD 20745
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 839-9600
Business type: Home improvement store
Near The Home Depot:
- a 113 meters away shops to buy dogs in: PetSmart
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The Home Depot: what do users think?
john ho: The inventory is great. The store is a bit not clean. The store is not really well organized. The most important is the staff is not very friendly at. You are on your own when you visit this store.
harriet Portillo: Great prices on plants Brown doors I fixed it up my backyard like the Oasis so it looks great the plants that I got I haven't planted them yet.
Anthony Scott: My experience was painful to say the least! I want with a colleague of mine to get some keys made. The young lady could not get the machine to properly read the keys, so all four keys were cut incorrectly! We then asked about desk locks and she sent us to the pad lock area. Finally two gentlemen took us to the correct area (which was low on stock, of course!). This was not what I would expect from Home Depot! Very disappointed! Of course this store is on my banned list. I can't recommend a place with poor customer service to anyone who reads my reviews. If you do decide to venture here, don't expect the best of help! Look elsewhere!!!
Rony Acevedo: Worst customer service ever!!!!!! Being honest!!! Someone call Miriam! With a piercing on her nose. He had me waiting for 15 minutes. She only came because someone else call her. I told her I was there before the other person (she saw me all the time) and she said. I don’t care!!!! Tried to speak with someone else but no one help
Mena Ebiasah: When it was time to show my ID to pick up my online order, I realized ink had leaked all in my purse and license and obstructed the photo view. The rep June patiently took her time to wipe down my ink blotched ID until it was visible and gave me some extra Clorox wipes to wipe down my purse. Extra mile. Everyone else in the store were helpful and helped me find everything I needed. Will return
Rich B: Well stocked. Great attendants. Order pickup was confusing and didn't work from the car but easy to get from the desk directly at the entrance. Ignore the signs and exit the same way you entered since pickup parking is at the entrance.
mydogRoscoe88: Much improved: parking is still crazy but once inside, store was in better shape. Cashier was helpful, polite, and efficient. I did find what I wanted to purchase and was done very quickly.
Elian Hauling: TIFFANY AT THE OXON HILL, MARYLAND LOCATION SHOULD NOT SERVICE CUSTOMERS IF SHE DOES NOT LIKE TO SERVICE CUSTOMERS. I came into the HomeDepot wanting to purchase a tool but noticed that no one was around to help with removing the tool and also the orange apron associates were busy with customers. I decided to go to “CUSTOMER SERVICE” to see if anyone can help me with taking the tool out of the cage. Once I walked over to customer service I politely asked an associate if there was anyone that can help with taking a tool out? She then asked me in what aisle was the tool in? While I was going to look and see what isle, there was another associate named TIFFANY who was next to the associate who I spoke with TIFFANY SAID THAT I PASSED 5 ORANGE APRONS BEFORE COMING TO CUSTOMER SERVICE WHY COULDN’T I ASK ONE OF THE OTHER PEOPLE WITH APRONS. I mentioned that I came to customer service because that is the purpose of customer service, to service the customer. I left and serviced myself in trying to find someone who can actually help me. TIFFANY SHOULD NOT BE IN CUSTOMER SERVICE IF SHE IS NOT WILLING TO SERVICE CUSTOMERS HORRIBLE EXPERIENCE.
Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.
Joan Melendez: After a terrible online purchase experience the team at my local Home Depot was outstanding!!! I'm so thankful that my new neighborhood HD was helpful in resolving my appliance purchase issues.
9. Walmart Supercenter
Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Near Walmart Supercenter:
- a 3 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.
PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
10. Bed Bath & Beyond
Address: 1519 Rockville Pike, Rockville, MD 20852
Schedule: Closed ⋅ Opens 10AM
Telephone: (301) 770-4330
Business type: Home goods store
Near Bed Bath & Beyond:
- a 65 meters away elderly home care: Comfort Home Care
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Chanpen Tee: The store is clean and nice. This location is huge. They have everything. Staff is nice
Barbara A Meisler: In recent visits to the Rockville store, I have been surprised by many empty shelves or spaces. I still find most of the items for which I shop, especially cleaning equipment and products, as well as most, not all, cosmetics, I have been disappointed that the supply I once counted on is no longer a given. I do like the online selection and the fine gift selection in the store so I will continue to be a customer. I also give kudos to the staff, especially cashiers. The PR department must know it all!
Luis Rojas: WORST “company” to deal with…. Unprofessional, my wife and I placed an order more than a month ago and we never received it. Requested a refund back and it has been a month plus 1 week and we still see the pending charge on our bank. I have called this “company” like 10 times and today they just told me that since it was never shipped the credit card was never charge so they put a request to remove the temp charge …. This is unbelievable, unprofessional, feels like fraud i will have to contact my bank at the end….
Sp Ngmwngpnt: Excellent service. I got an employee. He helped me pick up my order eventhough the store already closed 10 minutes before. Appreciate his help. Too bad I didn't get his name.
Mathias Serfaty: This store is great for browsing and looking at new gadgets. They definitely do not have the best prices. Their system of discount via coupon is too convoluted and still doesn't result to a lower price than the competition. They also seem to have more restrictions on returns. I am frankly surprised that they are still in business.
PERFECT TWO LOVE4LIFE: They have wonderful stuff that start at $10 and up but, when you go to the register you can leave with 5 or 6 items for $80 or more.
Avik Dutta: Crockery collection is amazing. Sometimes you will find great deals on selected products. It’s better to use the coupons. You can get the coupns if you subscribe. The bedding collection and kitchen collections are good. The prices are in higher end. You can order online and pick up in the store. The seasonal items are worth checking. They also have a wide collections of bathing needs and cosmetics.
Janice Temple: The staff was very helpful 😊 . I didn't know where to find the CBD Oils. I first looked in the beauty section . Then someone took me to the makeup section and aromatherapy section. Then he asked another Bed Bath and Beyond Team Member who sent me to Home Decor. I didn't see so I asked someone to look at inventory for another store. Then he took me back to Home Decor and there was this huge display. I am trying the relief roll-in with the Bed Bath and Beyond $5 off coupon.
Marissa Frank: Friendly staff here, at registers and customer service. Some sections are a little crowded with items like a grocery store, and other sections are huge with less inventory, like the bedding. It makes sense but it's not a relaxing shop. There are clearance shelves scattered around so take a look.
Lavonnia Johnson: They always have everything you need for your house. You will definitely find something you need. Great place to shop.
11. The Home Depot
Address: 400 S Pickett St, Alexandria, VA 22304
Schedule: Open ⋅ Closes 10PM
Telephone: (703) 823-1900
Business type: Home improvement store
Near The Home Depot:
- a 43 meters away rent a truck: Truck Rental Center at The Home Depot
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beyondTabu: The customer service here is horrendous! The staff would rather watch paint dry than help you. I’ve been here on several occasions and their customer service is consistently non existent.
D Prince: Home Depot in Alexandria you have the BEST employees! I’ve been back and forth to this store for the past few weeks gathering supplies for my remodel. Lillian in the paint department was very helpful in assisting me with my paint colors. She made sure I bought the CORRECT base paint to mix with the colors I picked out for my home. Lawrence (gentleman in the pictures) assisted me EVERY time (and I mean EVERY TIME) I purchased items that needed to be put in my vehicle. And EVERY TIME he serviced with a smile (just look at the pictures). Lawrence is so attentive, respectful and helpful. He made sure the items I purchased were put safely in my vehicle to be transported! THANK YOU LAWRENCE!! And thank you Home Depot Alexandria for hiring such great employees who know the meaning of customer service!
Brian Copes: This is my main Home Depot I go to the Northern Virginia area. It usually has any home improvement or household item that I need for my place. My only issue is sometimes the staff is busy handling other customers questions to answer my personal question. Definitely one of top stores in the area in my opinion. I would recommend you come experience this store yourself.
John Dayton: UPDATE: After several months I was finally able to get this issue resolved!! Thank you. Updated to 3 stars. It took way to long and too much work to finally get connected with someone in customer service who was empowered to resolve my issue, but it finally happened, thank you!! Original Post: Bought a shower door last fall, Home Depot lost it before I picked it up… now I’m out $575 dollars. Managers won’t work with me. Told me I’d have better luck disputing with my credit card company than with Home Depot…then they fought me again there. And this is all after I reordered a second new door of the exact same model. Too bad no one is empowered to help their customers. I wish I’d never taken my business here!!
David Lawrence: I paid $160 for dishwasher installation, cleared my morning to wait for them to come, then the installers refused to do the plumbing. Nothing fancy, just straightforward install. I’ve heard of this happening to others. This is a racket! Stay away from appliance purchases at Home Depot!!
Amre Kebaish: Tread carefully when asking an idle associate about in item that is supposedly in stock according to the website/app, but isn’t available in the stated location. They will angrily glare at you for daring to interrupt their phone scrolling. If you persist, they will eventually sigh and put the phone down. However, they will say whatever it takes to get you out of the store without being helpful.
Russ Colbourne: How do you have half the isles closed on a Saturday morning???? All I needed was a adjustable wrench and they refused to allow me to get it. Totally would understand if there was heavy equipment or something like that in motion. I asked when the isle would be open again and the employee just shrugged her shoulders. I absolutely hate this location but unfortunately it the most convenient. I will be going out of my way to lowes from this point on.
Katherine Matsuo: Came in about 45 minutes before closing looking to buy a power drill. They were all locked up and spent about 20 minutes trying to find someone to help me. They then made the announcement that the store was closing and to bring your items up to the register. Again, no one to help me get the drill I needed. There were about 4 other people in the aisle with me. Decided to just buy one off Amazon as I left the store.
Nathan Winborne: I had a very disappointing experience at this Home Depo location today. I went there to return something and decided to walk around the gardening section afterwards. I walked in and saw a beautiful 6' tall money tree that had no price tag, so I stood in line at the cashier and asked him for a price check. The barcode that was on the planter was not reading when he scanned it so he then sent me to customer service where 2 employees tried to look on the computer at homedepo.com for the price but still couldn't find it. The girl that was helping me at customer service had to go find someone else who also didn't know how to find the price and suggested I talk to a manager. I was about to walk out but decide to find one more person to help so I walked a random cashier that informed me that the managers were all on a meeting on Mondays bit pointed out another employee who she said was more knowledgeable. I went to over to the 5th employee at this point and explained that I was interested in purchasing something in the garden center, but it had no price or barcode. So, we walked back over to the garden center where she confirmed that there was no price or barcode and went and found someone else that worked in the garden center (the 7th employee now). The lady that she found came over and looked at the barcode sticker, peeled it off and was able to type in the sku# where the price finally came up and finally, I was able to purchase the tree. I think that it is highly inexcusable and embarrassing that I had to go through several employees to buy this tree when in reality the first cashier that I spoke to (as a matter of fact every employee that I spoke to) should if been able to solve the problem in a fraction of the time that it took. The manager at this location really needs to train his employees on basic function such as typing in the sku# when the barcode doesn't scan.
Fernando Espana: I shop at home depot around the country (I tour 11 months a year with an Entertainment industry) and always the best customer service & friendly home depot associate ayesha, very helpful and on point in every project planning when I need purchasing materials & tools. Thank you ayesha, great job!
12. Bed Bath & Beyond
Address: 6642 Loisdale Rd, Springfield, VA 22150
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 921-5470
Business type: Home goods store
Near Bed Bath & Beyond:
- a 61 meters away barnes & noble Store: Barnes & Noble
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Bed Bath & Beyond: what do users think?
Spiral Tote: 4Dec.2021I was browsing and a mgr have his employee a compliment about his work(the employee was either shy or didn’t know how to receive a compliment)and I chimed in about how nice it was to hear a mgr to tell his employee or just to say that to another person. The store is well organized and clean very easy to move through. 10a.m. cashier working today at main register is slow and low on the greetings. Polite, kind, and professional employees. Makes for great shopping at anytime.
Hilda Kroll: All the other BB&B stores I used to shop at are now closed, so it was nice to walk around the store and remember the large variety of items they offer. Not easy to get here if you rely on public transportation.
Peyman TalebiFard: Visited this store at least 4 times in the past 6 months. The in store prices are generally higher than other stores in the VA. The store is rather clean and easy to navigate. Located in a busy area making it accessible if one is visiting malls across the street.
KATHLEEN Calahan: We needed a new mattress pad. The inventory was very low. We made a selection. When we checked out the price was $60 more than what we thought it was by the prices on the shelf. The cashier shrugged his shoulders and said “ people move them around”. We bought it anyway because inventory problems are not uncommon these day they had few choices. We didn’t want to waste time and gas looking further. We’ll probably won’t go back for other purchases. At least the department stores or online purchases have more clearly marked prices, more assistance, and a bigger inventory.
Jason Williams: I picked up an order I placed online from here. I think they have slightly more options to buy from than the store in Alexandria and the aisles and shelves were well organized when I visited. The store itself is also a bit less cramped. My only complaint would be the people at the customer service desk were kind of rude, it could have been that all three of them had a bad day and it was a one off thing. One of the representatives at the register was pretty nice when I asked them for help. The item variety and cleanliness of the store is five stars and you can find some good deals at times. I'd rate my customer service experience two stars, so three or four stars for this location overall is probably fair
Darlene: Easy in & out! I went for a specific coffee pot which showed online that it was in stock. Walked right in & bought it with my 20% off savings!
Katherine Arnall: Great place to find all kinds of household items! We found everything we needed for our new home, and we loved the selection of numerous items on our list. The store had a good layout, and shopping was very easy. We would definitely recommend this store to anyone in the market for home items!
Shay F: I gave them 4 stars for 1 person. I had purchased Beyond membership and my phone number was not working and the first clerk she took the approach of "oh well". The second young lady (black young lady with glasses) went above and beyond to help me and get me to save money. She told me to download the app and my Beyond membership would be there versus my email. She was awesome that is customer service not oh well.
Shannon Roulet: Well stocked and really nice/helpful employees
Rod Lud: Great store, I found everything I needed. Cashier was extremely helpful and gave me a Veterans Day discount. 😀
13. Bed Bath & Beyond
Address: 7690 Richmond Hwy, Alexandria, VA 22306
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 717-0036
Business type: Home goods store
Near Bed Bath & Beyond:
- a 87 meters away empty toner collection companies in: Staples
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Don C: Rude Ripoff! Studio 3B Pillows sale for 25% off - see pic. What I wanted were marked $20. I went to buy 4 @ $15. Computer said $25, and "manager" type(?) would not honor the sales price on 4 - when they are trying to clearance things out! Rude - I say rude, because she could barely speak 3 works to me after hiding in the section for a while to avoid me. And then only after I asked for definite yes/no. Clerk was nice but clueless. Said manager(?) type would have to decide. Ripoff - I say ripoff because seems clear to me someone SHOULD HAVE MARKED UP the price before the 25% sale came out, so the next cost is about the same as the original $20. That's a ripoff ... and probably illegal. Too bad because it confirms everything I feel about BBB - should be a fun great experience, instead overpriced ripoff! Wonder why they are having "profit issues".
Jonathan Walker: I just have to give a special shout-out to the ladies in the front and on the floor for the outstanding customer service while being busy! They helped me find what I couldn’t see nor find TWICE while making sure I got the product I wanted, a product recommendation, and a great deal. I was so thankful for their excellent service and patience. Thanks a million! I can’t wait to use my new sheets and pillow cases.
Louise Watts: The store seems cluttered. Staff is pleasant and competent. Return policies are like Russian roulette... Sometimes you get lucky (holiday). Sometimes you don't (wedding gift that wasn't marked off your registry). Never (seemingly) the lowest cost. Don't know how this chain has survived.
Cassandra Doyle: Found what I needed and got and extra 5 percent off plus the 25. So 30 percent. I am loving the new membership program. I save each time I shop at BBB!!
Krl Lrk: I used to enjoy shopping here. But it is not what it once was. Customer service reps are not as friendly nor as welcoming. And the products are all over the place. I was in and out in 10 minutes, when before I stayed for a hour finding exciting treasures to gift (and keep)! When I am again in the area, I will try again to shop here in hopes that it returns to what it once was.
Monique Diop: Mad at them for not having the light on when I arrived!😆! Always fresh and delicious and staff encourages your sweet tooth!
Robert Conway: The store didn't have on hand exactly what I was looking for (sold out) but they very helpfully ordered what I wanted, and out the door I went. They really do have a vast selection of high-quality goods/products in the categories of bed, bath and kitchen items. If they don't have the item you seek on hand (for whatever reason) they are more than glad to order it for you. I really like going to their stores, it's the female version of a male's Home Depot - and their prices are usually very reasonable for the quality of the item being purchased. ("Yes" - admittedly their stores bring out the feminine in me). 👍😄👍
Angela W: Had to return a defective product. Didn't have receipt or original box. They found my order number gave me a replacement without any problems. Quick, fast and I'm super happy 😄.
Pamela Reid (Jafragirl): Bed Bath & Beyond is always a Joy and Exciting place to visit. I was in Virginia for the day and it was one of several stores I checked out.
Carlie Traylor: I had a great experience at this Bed, Bath, and Beyond. Halle went the extra mile to make sure I got everything I needed. Thank you!
14. The Home Depot
Address: 6210 Seven Corners Center, Falls Church, VA 22044
Schedule: Open ⋅ Closes 10PM
Telephone: (703) 534-9580
Business type: Home improvement store
Near The Home Depot:
- a 73 meters away bachata lessons: DCBX Entertainment & Live Events
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beyondTabu: The customer service is hit or miss. If you find a friendly CSR, they’ll show you where the item is, on the opposite end of the spectrum, they just point and mumble which is the majority of them. It has everything you need as usual. They just need to insist all staff are consistent with their service.
Zora Domain: My rating isn't based on this part, but I think new people should know - The parking lot is terrible. There isn't much that can be done about the location but I think what makes it worse is that everyone moves without regard for one another. Cars, pedestrians, everyone. I have no idea why no one looks left and right and left again in such a tricky, dangerous spot. I was a little stressed before even stepping inside. Go slowly and carefully! My rating IS based on this part. I usually love coming to Home Depot, but after this first visit here I'm going to go to Lowe's instead from here on out. I came to pick up a few items and left with a lamp and some shelves. I understand that this is a hardware/home improvement store so things are bound to sit around for a while and get a little dusty but this was wild - they were so dirty. I wanted 4 of these command strip shelves and despite them being in this condition, I paid for them. Cleaned when I got them home. They don't work as well as the product ratings online would suggest, which makes me wonder if it's user error or because of how dusty they got. I'm not sure if stores like this are supposed to rotate stock regularly but if they are, then this is a pretty good sign that it's being neglected in some spots. Secondly, I overheard an employee being rude to an elderly gentleman who was having a difficult time finding a hardware product for his door. He explained very clearly where he had already looked and what he was looking for, but the woman argued with him and resorted to a very catty, "Well okay, we aren't looking in the right spot." Good customer service and common sense is to bring the customer to the product location. He was having a hard time, it made no sense to make it that much more difficult for him. I almost stepped in to say I'd just help him look if she didn't want to, but she finally, FINALLY took him down the aisle to look with him. Lastly, the checkout lines are a disaster and the employees didn't have a system to direct traffic. Tons of finger-pointing and yelling. All of the customers were confused on what aisle to go to. It was not a fun trip. I really hope that this Home Depot can turn around but given the parking lot situation, I value my car and my life too much to return lol.
trey cyr: I bought a new refrigerator and paid for home depot to haul away the old one after installation. When they delivered the new refrigerator, they noticed an issue with the plumbing connect and offered to haul away the old refrigerator but I told them to leave it so we'd have a working fridge until we could have a plumber come out. Fast forward to the plumber coming out and installing the new fridge, I called home depot once again to have them come and haul away the old one and they rescheduled a new pick up. One week later, the haul away company home depot contracts out to said the fridge is "too big" for them to haul away. It is the same size as the new fridge AND is lighter than the new fridge. When I called home depot the helpline associate said there was nothing they could do, nor could they tell me what was considered "too large" to haul away. They could not recommend another hauling service either to remove the old fridge. When I asked if there was anything else she could do, the line cut off and she transferred me to the home depot after call survey. She basically hung up on me. When they originally delivered the new fridge they were more than willing to haul away the old one, but when I had them come back after the new fridge was installed properly they refused to haul it away, and home depot's "help line" was absolutely no help at all, and the associate hung up on me after asking what we were supposed to do with the old fridge left in our kitchen. If you ever use home depot's delivery and haul away service I highly recommend you ask them specifically what size appliance they will not haul away, because this information was never explained to us. I'm honestly not sure if we are even getting our haul away service fee refunded after the call because the associate hung up on us. I've never experience such poor customer service from such a large company.
Daming Yu: Terrible. Customer service really needs improvement. Bought two items online. Didn’t work. Brought them to store to return and was told all good. Didn’t check the receipt until I got home and then I saw the refund is only for one item. I returned the next weekend and was told I am too late. No apology. It seems the company’s service has been steadily declining in the past few years.
Christian Adams: Yenifer is an outstanding employee and helped me to understand the current active duty benefits Home Depot has. She was simple outstanding and helped me out so much. I’m shocked she isn’t a supervisor or manager knowing two languages and so much about the store.
Syed Haider: Customer service is possibly the worst I have ever encountered. We had the terrible experience of speaking to a CSR by the name of Fabian. We had a simple question regarding some items at the Patio section, to which Fabian replied “are you kidding me? I’m not a carpenter”. We stated we weren’t mistaking him for a carpenter, rather seeking help regarding installation of the items as we were new to this. Fabian subsequently started reading prices off the rack as if my wife and I were mentally challenged. He kept uttering nonsense as we walked away. He was highly disrespectful and unnecessarily rude. I would definitely give this location a miss based on their unforgivable attitude. Thankfully there’s Lowe’s at Jermantown road which is a far superior choice for your needs and much better customer service.
stephanie wade: This is a horrible home depot store - the customer service has been terrible across every single employee I have interacted with over many visits. I keep going because it is close but no more. In my last interaction I spent 50 min trying to buy a grill with someone who told me they knew what they were doing and then after all that time did not and lied about what they could do, then when I tried to cancel my order they hung up on me and did not cancel it.
Denise Nguyen: My daughter and I were looking for a wood stain for a piece of trim to match our LVP floor. The staff were super helpful, but unable to find a match, until Kofi came to the rescue. Kofi was very knowledgeable and patiently opened and tested several cans until we were satisfied with the match. Home Depot Seven Corners, 6/9/22
Hua Huang: We met Ahmad, and he talked to us like our friend. We discussed flooring options for basement and We purchased traffic master vinyl flooring from Home Depot because we got the best service from Ahmad.
Ernesto Roubert: Great location and selections. Love the curbside pickup service. Have the app on your phone.
15. The Home Depot
Address: 3301 East-West Hwy, Hyattsville, MD 20782
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 891-1106
Business type: Home improvement store
Near The Home Depot:
- a 3 meters away Tool rental stores: Tool & Truck Rental Center at The Home Depot
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Kev- keepingitreal: This Home Depot is near Mall at Prince George's. Home Depot offers a wide variety of House Hold Essential, Furniture, Home Good Items, Lawn Equipment, Supplies, Do it yourself project and many many more options available to choose from. Store was clean. Staff was knowledgeable, attentive, pleasant and friendly. The parking lot can be busy, and not many parking spaces available.
Tanya Ramey: The prices were good; however, with an older home, the doors are irregular in size, therefore, the prices I got excited about didn't apply. They were much higher! Moved on to another company. In the end, still paid more, but better quality doors overall. Better service.
Sarah Marie Gerrity: We love this Home Depot! Recently moved to the area so we find ourselves at THD multiple times a weekend — and every time we’ve needed help, we just happened to get Jonathan! He recognized us right away and has made our shopping trips extra warm, and even went out of his way to help us sort out our military discount. Great customer service and it keeps us coming back!
Nsoseh Quistoran: Recommended to go shopping. Lots of people visit this store and it has a wide range of stuff
Polka Art: A late Saturday morning in May - by all accounts, as busy as the store gets. So why, then, is this the time that they decide to run the machine to wash the floors and do restock?! I counted at least 6 aisles completely closed during this time, and only one of these had a lift accessing higher shelves. All of the other aisles were closed during that time with no one in them doing anything, and closed for the entirety of my 30 minute visit. At one point, I was in an aisle actively looking at garden tools I was going to buy, and the employees came to shut down the aisle I was in. I was rudely asked if "I wasn't going to cooperate" by dropping what I was shopping for and immediately leaving. Beyond rude and I don't understand the logic of doing these things at the busiest time and not before store opening or early in the morning. I left the store with only about 1/4 of the items I came to shop for and will be visiting a different store to purchase the rest.
Reg Templeton: Convenient, Well-stocked, Nice Helpful Employees BUT... Filthy bathroom! During early morning visits two consecutive days this week, ladies room floor was smeared with what seemed to be fecal matter... Difficult to find a parking space where your vehicle will be safe from the scores of abandoned carts rolling around, regardless of time of day. Also, have twice seen rude clientele verbally abusing staff with vile, humiliating profanity (in Pro Dept), while other staff cowered in the background. In other settings this would be criminal behavior, but no one came to help the employee. For shame!
Jessica Vazquez: Picked out balusters for a stair project. Employee approached saying the aisle was being closed to bring an item down. We needed maybe 30-60 additional seconds and informed the employee we understood and were grabbing our last items and would quickly vacate. She stood there and repeated very rudely that the aisle was being closed. Maybe wait for the customer to finish their purchase? Especially when their hands were already full with product? Not as if we were just hanging out on purpose.
Chit Sayar: Customer service is very poor. I ordered online and they just delivered some of my order and one item was missed. So I called them and they hold up my phone for several minutes. And the employee said she will refund and hang up the phone immediately and no apology and no say thank you or anything. Just hang up the phone.
Chanpen Tee: This location always has a lot of indoor plants. The price is reasonable. Staff is helpful.
Ryan McKeon: Hands down, the worst HD in America, and that's saying something. Stock is never accurate. Store is never packed out. Need lumber for framing? Good luck getting a straight 2x4. Need a fitting for some plumbing work? It's like digging for treasure through bins filled with other stuff. Need a clamp or a tape or a bit? That's cute. Today's mess was trying to find a router bit the store inventory says is in stock... right...
16. Orkin
Address: 8382 Terminal Rd Ste A, Lorton, VA 22079
Schedule: Open ⋅ Closes 12AM
Telephone: (571) 371-1921
Business type: Pest control service
Near Orkin:
- a 57 meters away swimming pool repair companies in: Dolphin Pool Services, LLC
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Dewrell Jarrod: We purchased bird removal services for our home. The birds were successfully removed, and they were to place a screen to prevent birds returning. They had a screen for a 4 inch vent, and we have a 6 inch vent. Instead of placing appropriate size, they removed the vent hood cover from the duct, and they placed the bird screen over exposed duct to outside of home. This leaves my home susceptible to pests and water damage. We have reached out to the technician, and we are hoping they can remedy this. I am not sure how to get into contact with a manager directly. Concerned about appropriate workmanship for any potential remediation now, but at the cost paid for service, the job should be done correctly or provided some refund. Service: General wildlife removal
Response: Hi Dewrell. We apologize for the experience you had with Orkin. We want to make it right. We will have our Service Manager reach out to you.
Sean Nelson: Every February, the company kept trying to raise my price. I paid $100 every 2 months ($600 year), and then asked to drop to every 3 months, which cost $125 ($500 year). All of a sudden, without me knowing, they charged me $150 (not the agreed upon $125) in March 2022, which amounts to $600 year for only 4 showings per year, and same full price plan for using them every 2 months. I called and asked the company about raising price without telling us (by email, text, or any other means). The salesman explained that "corporate" sends out a notice in the mailbox. This is a complete lie, and an excuse. He even said he could ask corporate for a reversal of the charges that "might", and "if approved" would take effect - "next" service period. But I would know until it happens, and I am still subject to yearly price increases without being told what the new price is. Better to go with another honest company than every year get ripped off. This is border-line stealing. Service: Ant extermination
Velma McClure: Positive: Professionalism, PunctualityService tech always listens and then recommends action. He then follows thru with that action along with making recommendations on steps that can be performed by home owner that are outside his responsibility. Wonderful service tech.Services: Spider extermination, Cockroach extermination, Ant extermination, Rodent extermination
Response: Hi velma. Thank you for the 5 star rating and for allowing Orkin to protect your home.
Demario Grover: The Orkin representative was very professional, on time and really did an awesome job with treating my home for pest and termite prevention.Services: Bug & insect extermination, General pest inspection, Home inspection
Response: Thank you Demario for your review, Orkin appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class Pest Control service. We look forward to seeing you again.
Aaron Hodge: I just bought a new house; within a few weeks I noticed about 200 ants flooding into the kitchen area. Orkin came out right away and the ants were gone next day. I haven't seen them since. Thank you, Orkin! 🙏
Response: Thank you for your review, Orkin appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class Pest Control service. We look forward to seeing you again.
Samantha Jones: I was expecting Orkin at our home between 10:00 and 12:00. The tech came and left unbeknownst to me. I did not speak with him at all. I was upstairs doing laundry and picked up my phone to see a text that was nearly an hour old. Although I received a text, a phone call would have been considerate. We all do not have phones in our hands at all times to review text messages. Communication with our tech has left me wanting the past few visits. Instructions provided by my husband and I are ignored and we still need to address the rodent matter we are still experiencing. Service: Rodent extermination
Response: Hi Ms. Jones! We apologize for the experience you had with Orkin. We will have our service manager reach out to you to address this issue and rectify it.
Anna Crenshaw: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueOrkin has been very responsive to our needs. We had an issue with hornets and they took care of the issue quickly and professionally. We liked their service so much that we have contracted with them for sustained services.Services: General pest inspection, Ant extermination, Hornet & wasp extermination
Response: We take pride in giving outstanding service to every customer here at Orkin. Thanks for leaving the wonderful review!
Ana Caballero: I have been using ORKIN services for many years and I have been always satisfied. They are profesional, dependable, and good customer service.Service: General pest inspection
Response: We're sorry to hear you had a bad experience with Orkin. We will have the manager reach out to you regarding the service
Stacy Jennings: I have used orkin since early January and have been very happy. Communication has been amazing, and service impeccable. Service provided by them has been the same guy, John, and he comes in very helpful. Even loves on my pest of a dog. I've had ticks and mosquitoes treated after I found several on my dog and they came the next day and no ticks or mosquitoes since! I was really sure I was going to bring baby roaches from my old apartment (one of the reasons I moved) and never saw 1. Services: Spider extermination , Mosquito extermination , General pest inspection , Ant extermination
Response: Hello Stacy Jennings! Thank you so much for the wonderful review of your Orkin experience and technician John. We are thrilled you experienced our world class customer service! Please feel free to contact our office at (703) 982-7225 if you have any questions or concerns. Thank you for choosing Orkin!
Lora Conrad: Rebecca was super efficient when setting up my same-day appointment to get rid of a yellow jacket nest under some shingles near my front door. She explained exactly what would be done. And then Brad showed up and executed the work wonderfully. I also signed up for scheduled service, I was so impressed with his efficiency and professionalism. And he repeatedly reminded me that he'd come right back if I continue to see yellow jacket activity. The experience left me feeling much calmer about the situation. Service: Bee extermination
Response: Hello Lora Conrad, We take pride in giving outstanding service to every customer here at Orkin. We are happy to know that your technician Rebecca provided world class customer service. Should you need a follow up due to experiencing yellow jackets please give the office a call @ (703) 982-7225. Thank you for choosing Orkin.
17. Walmart Supercenter
Address: 6303 Richmond Hwy, Alexandria, VA 22306
Schedule: Open ⋅ Closes 11PM
Telephone: (703) 253-9901
Business type: Department store
Near Walmart Supercenter:
- a 39 meters away muay thai lessons: Capital MMA & Elite Fitness | Alexandria, VA
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Walmart Supercenter: what do users think?
Sean Shanahan: Went grocery shopping. Had a full cart of food and ice cream. When I finished shopping I went to self checkout and the lady running self checkout told me I couldn't use self checkout because I had a full cart. I went over to the line in one of the cashier isles and the line was slow and long. I told the lady in self check out if she wasn't gonna let me check out there that I was leaving the full cart of food and ice cream. If you can offer fast service so that the ice cream doesn't melt before I get home then I won't be shopping here any more.
Patricia Miles: All items were available. Staff very friendly and helpful, especially helping me get a scooter to drive since my walking is limited. No wait at checkout.Asked if I needed help to my car to unload groceries, then took scooter back.
Laquethia Norman: I had the worst experience at this walmart. On 5/16/22 between 10am and 10:30am I wanted to make an exchange and return. I had 5 pieces of clothing to return and two shorts in smaller sizes that I wanted to buy. A heavy set woman with red hair and a slightly receding hairline told me I had to go to the checkout line to redo my purchase and gave me a giftcard when I simply wanted cash. It didn’t make sense being that I am returning almost $30.00 and maybe buying $10.00 worth of items. The moment I ask her why I didn’t receive cash instead, she caught an attitude with me and proceeded to raise her voice as if I should’ve comprehended what she pretty much forced on me. Now I have no other choice but to spend ALL of my money on Walmart since she wanted to be inconsiderate. The only good news is I filed a complaint with a manager after waiting an hour on the phone and multiple departments hanging up on me when I tried to contact a higher up. Hopefully they strive to be better.
Sam Hayashi: Great. A nice young lady from the customer service counter helped me and again after I was having a hard time with the app. Honestly feel like I don't see that kind of service these days. Great to feel it again 😊
Kathy Franchi-Alfaro: For as few people that were dining you would think you could get seated faster. Instead of keeping track up front of the seating the hostess felt the need to go to the different sections to check (?) And see who wanted more people before seating people.
jenalomba: Unfortunately by the time an associate actually takes your call they hang up on you as you hear them making a store announcement. Plan plenty of time to set aside for this unrelenting process because every time you call back it seems the same person who doesn't know how to answer a phone will answer and subsequently, hang up on you. Doesn't make you want to actually frequent a store in which an employee who doesn't know how to pick up a phone is in charge of answering one, mind sometime in this century. Still don't know if they even have what I'm looking for because of their nonexistent customer service.
Gloria Aaron: Poor TLE service shop. They installed mew battery. My jeep broke down. My other car repair owner don't blame install new battery. They took caps red/blue of top battery. What are wrong with the team? They're not training nothinh. Next future never go back install new battery again or tires for good.
Kiah Bennett: This is not what I'd consider a supercenter. Yes it has the grocery and all the other items, but it's on the smaller side. Smaller Walmart means less variety of all the products in the store. I was looking for an under bed storage bin, king blanket, and some double insulated water bottles. I found a king quilt with a soft side that fit my needs, but I wish there were more options. I'm definitely used to seeing a much bigger selection of the bottles, but I found a couple I liked. There should be more options without straws. And they had next to nothing for storage which was really disappointing. The store is cramped and you're basically on top of whoever else is in the same isle. The parking lot was small and full. I will not be returning here. I need an actual SUPERCENTER.
Brianna Morton: Accused us of stealing and made a commotion, when they finally confirmed the purchase and allowed us to leave they offered zero apologies for falsely accusing us. We we’re buying formula and diapers for my 5 month old nephew. The greeter at the door was screaming at us and would not allow us to explain that we paid for the items, even though he could clearly see that we did because he was STARING AT US the entirety of the time we were at the self checkout! Poor service all around it took about 5 employees before a nice woman finally went to check the transaction. They were attempting to seize the similac formulas we purchased with our remaining WIC balance, and if they had done so my sister would not have been able to feed her son! If one person didn’t stop to actually check if we were telling the truth he would have gone hungry that’s ridiculous! Not to mention this ordeal occurred in front of all the customers that were staring and employees kept walking up to see the commotion, it was absolutely HUMILIATING! This is why I never go to this Walmart, extremely unprofessional and nobody knows how to act.
Rebecca Chapman: This is a nice super Walmart. It was clean the employees helpful. The selections were a lot less than I’m used to seeing at a super Walmart. But a nice experience overall.
18. JOANN Fabric and Crafts
Address: 11160 Veirs Mill Rd Unit 180, Wheaton-Glenmont, MD 20902
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 949-0120
Business type: Home goods store
Near JOANN Fabric and Crafts:
- a 9 meters away panda express: Panda Express
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JOANN Fabric and Crafts: what do users think?
Karen Smith: Found everything I needed in one trip. The sales associates were not only very helpful, but very available and plentiful; which, doesn't happen much these days. I didn't realize how much I missed a well organized craft store until I came into joann fabric's.
Life with Kia: Following clients around the store. Manager was really rude. Denied our purchase for 20 minutes. Treated people of different races differently. Locked us in the store. I will never come back to this store., there are plenty of other Joann fabrics to shop.
Brenda MujigaeSalang: Very well organized store, so many great things to look for too!
KMB: I’ve always had a great relationship with the establishment as a whole, but this store was so disrespectful to me, friends, and comrades. I want to play devils advocate for them so bad but what they did was so disrespectful! We spent thousands of dollars here and they were trying to kick us out by closing they’re cutting booth and we’re following us all around making sure we didn’t steal. Let me mind you, there was a white couple who they treated so well. Obviously I am a person of color making a comment like this, but that’s so unprofessional and disrespectful! They even locked us in the store! Who does that?! They said that it was so no body else walks in… how are we supposed to walk out then? Make it make sense. No sense = nonsense. They were even talking about my friends and comrades in a different language so we wouldn’t know what they were saying. Very disrespectful and I’m very disappointed in this store.
My-Self S: Miss Keneisha 10+ she was amazing , I drove all the way from Virginia to the store, sense that was the only store that was showing that has Cricut mugs available. When I got there I could not find any on the floor. I passed by Miss Keneisha and ask her about it she told me everything was at the front. I when to the front and the cashier said there did not have any. I when back to the website and it still was showing that there had 16 left. Miss Keneisha saw me looking around and said that she will help me after she is done with a customer. Few sec later she came and ask me to show her what I was looking for, after that she checked again and said she will look in the back sense she could not find any on the floor either. She left and few min later ,came back with a big box of all 16 mugs. I was so happy I was jumping out of the joy from inside. What I want to say thank you Miss Keneisha for going out of your way to help me find the mugs. I appreciate it so much.
Tiffani Makala: HORRIBLE CUSTOMER SERVICE and extreme racist customer service reps. Very inappropriate communication that made me feel uncomfortable . They locked the doors so we wouldn’t be able to exit. Will not be returning again. Do not recommend. Was absolutely racial profiling. We not shop there again
Aurelie Boissy: You can find lots of crafts and art goods. Staff is friendly. You may find yourself waiting a bit longer in line since I often only see one cashier open.good and affordable price; they often have coupons if you sign up on their app.
Moniya Brockington: They were VERY disrespectful to me as a black person. They were very impatient and gave very poor customer service. They also were following us around the store, as if we would steal. They were EXTREMELY unorganized and tried to rush us.
Bri “The Mezzo Maven” Cooper: I started going here holiday season 2020. I ended up buying my entire holiday decor from here! The prices are great! There is always a sale! I love that the collections are very unique. I should mention the sales associates. One time I wanted to make a hat for a high tea. The sales associate asked me a few important questions "have I done this craft before?" She had the best shortcut idea and it looked AMAZING! The other day I was in therr for fall crafts and guess what? IT WAS STILL FALL!! Great selection and again the sales rep was very helpful and friendly to all of his customers.
Shelbi LUCAS: This one is a bit messier than the other Joann's I've visited. It is one of the smaller ones. Though, I've been to a small one in Ohio and they always seem to have it together. Also, it seems the person at the register (may be the manager) kept my coupons that print out with the receipt.😕 Just so you know this one is inside the mall and down stairs. So there's two mall entrances you can use to get to it.
19. Walmart Supercenter
Address: 1500 B Cornerside Blvd, Vienna, VA 22182
Schedule: Open ⋅ Closes 11PM
Telephone: (571) 623-3300
Business type: Department store
Near Walmart Supercenter:
- a 94 meters away interior architect: Davis Carter Scott (DCS)
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Walmart Supercenter: what do users think?
Alex Navarro: This is maybe the nicest Walmart I’ve ever been to! Looks like it’s relatively new. Everything is very clean and organized. Staff helped us quickly locate what we came for. Prices seemed in line with most other stores for grocery items so don’t expect deep discounts on those types of items.
Bonnie Wolfe: Walmart at Tysons is ready for Halloween. The inflatables are great decorations. Lots of candy, masks, and costumes. The "Pumpkin Patch" is really cute.
H.M. LEE: Very convenient and well-managed. But, staff needed more training about customer service. I asked staff three times where rice krispies were and all of them just said "I dunno" and quickly vanished.
Gina DeGinda: I was surprised to see brochiol bread $4 same as whole food st $8. It made by the same company but used differentiates.
Melody Dunn: I do as much of my grocery shopping here as possible. Not the biggest Walmart grocery, so selection is limited and especially post covid, the meat shelves aren't well stocked. But still, the prices can't be beat. Also a great place for cards, pharmacy and whatever random other thing I may need, like spray paint or an extension cord.
David York: Clean store, a lot of staff available to answer questions or help you locate something. I'm from NY this Walmart doesn't have a Subways located on site which was a little disappointing. Did find things not available in my local stores tho. Prices are just about the same.
My Hanitizer: One of the coolest stores in the area, i love thier selection of every day basics plus the amazing middle Eastern food selections. Great customer service and a lot that pleases the eye in grocery, bakery, essentials and toys. We enjoyed our visit and the lovely people working there.
Andrew Payne: This Walmart is very clean, and it had most of what I needed. A few days ago I walked there from our lodging in Tysons, so the location was convenient. The Coke products were easy to find, so that was good. However, I also was trying to find natural spray deodorizer and had to settle for Lysol. Although Lysol is very effective, I would have preferred something more natural with less manufactured chemicals. If a natural deodorizer did exist somewhere at this Walmart location, it was very well hidden. I could find nothing like that anywhere in the store!
Paul Boakes: I was expecting the normal aircraft-hanger sized store, but on reflection, for a town centre, this wasn't likely! That said, it had everything I needed, was quick to be checked out, and the parking was easy and plentiful. No staff issues.
Ethan Park: As far as Walmarts go, this one felt a little unique. I suppose it's probably because of its location in the city - but in many ways it felt almost like an Ikea haha. There's a parking garage, escalators that carry your cart up for you, and big tall windows. It's a cool experience! As far as the shopping goes, it's a normal Walmart. Lots of decent goods. The pharmacy was also offering free walk-in Covid vaccines - no appt required!
20. Orkin
Address: 10843 Main St, Fairfax, VA 22030
Schedule: Open ⋅ Closes 12AM
Telephone: (703) 775-1540
Business type: Pest control service
Near Orkin:
- a 69 meters away Zen meditation centers in: The Guhyasamaja Buddhist Center
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Orkin: what do users think?
Yerwin Alvarado: I work in a restaurant and this is the second time that I'm been charge for a service that never happens because the guy from orkin show up just to tell me that he will schedule for the following day but didn't show up and two weeks later I got the bill with his signature that he did the job when I have cameras to proof that he didn't even enter the restaurant we have to deal with the pest in our own. when I called the company they told me that someone will call me back but it has been 16 days now and I still waiting I guess they forgot. I do not recommend this company or may be the is just this location. Services: Rodent extermination , General pest inspection , Cockroach extermination
Living in America: Rest of money more than one year nothing happened they’ve been doing this almost every month but they cannot control the roaches I still have a lot of roaches in my kitchen
Shelly Cook: Great service! Always on time and friendly service. Reggie is the best by far.Service: General pest inspection
Dwayne Haigler: Do not, do not give them your business. They show up without any warning and will not do a good job. I talked with the service manager, Justin Hoover. They promised to come out resolve issues and set up a scheduled time. He never showed. He never called. If the service manager will not show or answer calls, then what do you expect from anyone else. Do not give them your business.
Michele Williams: We have usedOrkinfor 40years. I’ve actually used them for 50 years, as I used them while I was in theService. There are no words for me to tell you how satisfied with my service. I currently have Louise, and a finer more professional caring man one cannot find. He knows my husband is highly allergic to bees and takes time every month to check for hives and shows so much care for my absolute paranoia about bugs. The price is worth every dime and as we are moving to Florida, we will be using Orkin to care for our hone there. When I called, an incredible officestaffpetsonCrystal, took care of everything we needed and always with a great positive attitude. ThankyouOrkin . Services: Flea & mite extermination , Rodent extermination , Termite extermination , Bed bug extermination , General pest inspection , Bee extermination , Ant extermination , Mosquito extermination , Hornet & wasp extermination , General wildlife removal , Termite inspection , Cockroach extermination
Kara Ariail: My quarterly appointment is typically scheduled when I can’t be home from work. I called the Fairfax-based Orkin office three times to attempt to schedule them to return for inside service and I never got a call back. I am in the process of finding another company so that I can cancel my contract. Unless someone in your family is regularly at home during the day, this particular Orkin office may not be a good option. UPDATE: since posting my original review, the new branch manager for this Orkin office reached out to me to request additional feedback to help facilitate meaningful change in how the office does business. I respect that he did so, and although I have already contracted with another pest control company, I think it would be reasonable for a consumer to give this office another chance.
Emma Cech: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueFabulous service. Very professional - arrive on time and get rid of all pests!!Service: General pest inspection
Dan Ciullo: Pest control techs are outstanding and dependable. However, the local sales staff and office management over promise and under perform on additional services offered.
Salem Helali: Called them twice; was promised a local representative would call back. No one did.
Nurhan Zulik: Very bad they don’t care they don’t come inside home they don’t listen very bad service they don’t return telephone calls
