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1. Bed Bath & Beyond - Washington
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5
559 reviews
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Address: 3100 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 232-4310
Business type: Home goods store
Jack Scott: First visit to this location got what I was looking for plus purchased a few more items staff was very helpful on the phone and in the store inside was clean and well stock 👍 really enjoyed my visit
Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.
Matthias Galan: Customer care at this location is super unhelpful. Brought in a broken item got yelled at and was refused to replace the item today.
Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!
Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.
Patrick: The people working do not wear the masks appropriately - mouth covered, nose not. One employee was kind enough to put more disinfectant wipes for the carts after asked him to. Cool products and great place to get small sized items for travel.
2. The Home Depot - Washington
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5
1958 reviews
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Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 526-8760
Business type: Home improvement store
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
3. Walmart Supercenter - Washington
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5
5946 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
4. Lowe's Home Improvement - Washington
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4.9
1968 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
5. The Container Store - Washington
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4.3
265 reviews
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Address: 4500 Wisconsin Ave, Washington, DC 20016
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 478-4000
Business type: Home goods store
Hanna Foreman: Best container store in the area. Always clean and the staff are great. Highly recommend coming here for your food container needs over going to the target next door.
James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.
M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.
A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!
Matthew Weaver: Always easy when you check in via the email for order and it comes right out.
DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame
6. Walmart Supercenter - Washington
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4.1
6250 reviews
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Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
7. Bed Bath & Beyond - Bailey"s Crossroads
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4.3
537 reviews
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Address: 5810 Crossroads Center Way, Falls Church, VA 22041
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 578-3374
Business type: Home goods store
Leslie Barrack: Had horrible issues ordering online on the app. Part of the order was for in store pickup. My daughter went to pick up the in store pickup and it wasn’t there. I went in a few days later to see if the store could help me sort what happened out on their system since the app would not show the history or what happened to the order. I stood in line and when I was next and employee came up to see if he could assist while I was waiting. I explained I wanted someone who could look on the computer and since the person in front of me was just finishing up I asked him to let me just get helped by the desk as someone else was trying to slide in front of me. As soon as I got to desk the woman behind wouldn’t let me speak and just us me step to the side with someone else. So no one would look online and I still don’t know what happened. Just going to make sure my bank disputes any balances and never shopping here again.
Lavonnia Johnson: They have everything you need and more for you house. Great selection of items. You can definitely find the online items in the store.
rabia amar1234: I love shopping from BB&B have good quality and good savings with the coupons.I enjoy shopping at BB&B
Florian Teinfalt: Love the fact that I can buy top line stuff and get 20% off with a coupon. Bought a Keurig for $35 cheaper than BestBuy.
Ciara Listing: Good store but bad customer service. Black female manager rude against white customer. Not honoring own price 🤷♀️
8. The Home Depot - Oxon Hill-Glassmanor
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3.8
2039 reviews
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Address: 6003 Oxon Hill Rd, Oxon Hill, MD 20745
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 839-9600
Business type: Home improvement store
john ho: The inventory is great. The store is a bit not clean. The store is not really well organized. The most important is the staff is not very friendly at. You are on your own when you visit this store.
Rony Acevedo: Worst customer service ever!!!!!! Being honest!!! Someone call Miriam! With a piercing on her nose. He had me waiting for 15 minutes. She only came because someone else call her. I told her I was there before the other person (she saw me all the time) and she said. I don’t care!!!! Tried to speak with someone else but no one help
Mena Ebiasah: When it was time to show my ID to pick up my online order, I realized ink had leaked all in my purse and license and obstructed the photo view. The rep June patiently took her time to wipe down my ink blotched ID until it was visible and gave me some extra Clorox wipes to wipe down my purse. Extra mile. Everyone else in the store were helpful and helped me find everything I needed. Will return
mydogRoscoe88: Much improved: parking is still crazy but once inside, store was in better shape. Cashier was helpful, polite, and efficient. I did find what I wanted to purchase and was done very quickly.
Elian Hauling: TIFFANY AT THE OXON HILL, MARYLAND LOCATION SHOULD NOT SERVICE CUSTOMERS IF SHE DOES NOT LIKE TO SERVICE CUSTOMERS. I came into the HomeDepot wanting to purchase a tool but noticed that no one was around to help with removing the tool and also the orange apron associates were busy with customers. I decided to go to “CUSTOMER SERVICE” to see if anyone can help me with taking the tool out of the cage. Once I walked over to customer service I politely asked an associate if there was anyone that can help with taking a tool out? She then asked me in what aisle was the tool in? While I was going to look and see what isle, there was another associate named TIFFANY who was next to the associate who I spoke with TIFFANY SAID THAT I PASSED 5 ORANGE APRONS BEFORE COMING TO CUSTOMER SERVICE WHY COULDN’T I ASK ONE OF THE OTHER PEOPLE WITH APRONS. I mentioned that I came to customer service because that is the purpose of customer service, to service the customer. I left and serviced myself in trying to find someone who can actually help me. TIFFANY SHOULD NOT BE IN CUSTOMER SERVICE IF SHE IS NOT WILLING TO SERVICE CUSTOMERS HORRIBLE EXPERIENCE.
Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.
9. Walmart Supercenter - Washington
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3.8
7110 reviews
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Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
10. Bed Bath & Beyond - North Bethesda
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4.3
1209 reviews
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Address: 1519 Rockville Pike, Rockville, MD 20852
Schedule: Closed ⋅ Opens 10AM
Telephone: (301) 770-4330
Business type: Home goods store
Chanpen Tee: The store is clean and nice. This location is huge. They have everything. Staff is nice
Barbara A Meisler: In recent visits to the Rockville store, I have been surprised by many empty shelves or spaces. I still find most of the items for which I shop, especially cleaning equipment and products, as well as most, not all, cosmetics, I have been disappointed that the supply I once counted on is no longer a given. I do like the online selection and the fine gift selection in the store so I will continue to be a customer. I also give kudos to the staff, especially cashiers. The PR department must know it all!
Luis Rojas: WORST “company” to deal with…. Unprofessional, my wife and I placed an order more than a month ago and we never received it. Requested a refund back and it has been a month plus 1 week and we still see the pending charge on our bank. I have called this “company” like 10 times and today they just told me that since it was never shipped the credit card was never charge so they put a request to remove the temp charge …. This is unbelievable, unprofessional, feels like fraud i will have to contact my bank at the end….
PERFECT TWO LOVE4LIFE: They have wonderful stuff that start at $10 and up but, when you go to the register you can leave with 5 or 6 items for $80 or more.
Avik Dutta: Crockery collection is amazing. Sometimes you will find great deals on selected products. It’s better to use the coupons. You can get the coupns if you subscribe. The bedding collection and kitchen collections are good. The prices are in higher end. You can order online and pick up in the store. The seasonal items are worth checking. They also have a wide collections of bathing needs and cosmetics.
Lavonnia Johnson: They always have everything you need for your house. You will definitely find something you need. Great place to shop.
11. The Home Depot - Samuel Tucker
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4.1
1286 reviews
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Address: 400 S Pickett St, Alexandria, VA 22304
Schedule: Open ⋅ Closes 10PM
Telephone: (703) 823-1900
Business type: Home improvement store
beyondTabu: The customer service here is horrendous! The staff would rather watch paint dry than help you. I’ve been here on several occasions and their customer service is consistently non existent.
D Prince: Home Depot in Alexandria you have the BEST employees! I’ve been back and forth to this store for the past few weeks gathering supplies for my remodel. Lillian in the paint department was very helpful in assisting me with my paint colors. She made sure I bought the CORRECT base paint to mix with the colors I picked out for my home. Lawrence (gentleman in the pictures) assisted me EVERY time (and I mean EVERY TIME) I purchased items that needed to be put in my vehicle. And EVERY TIME he serviced with a smile (just look at the pictures). Lawrence is so attentive, respectful and helpful. He made sure the items I purchased were put safely in my vehicle to be transported! THANK YOU LAWRENCE!! And thank you Home Depot Alexandria for hiring such great employees who know the meaning of customer service!
Brian Copes: This is my main Home Depot I go to the Northern Virginia area. It usually has any home improvement or household item that I need for my place. My only issue is sometimes the staff is busy handling other customers questions to answer my personal question. Definitely one of top stores in the area in my opinion. I would recommend you come experience this store yourself.
John Dayton: UPDATE: After several months I was finally able to get this issue resolved!! Thank you. Updated to 3 stars. It took way to long and too much work to finally get connected with someone in customer service who was empowered to resolve my issue, but it finally happened, thank you!! Original Post: Bought a shower door last fall, Home Depot lost it before I picked it up… now I’m out $575 dollars. Managers won’t work with me. Told me I’d have better luck disputing with my credit card company than with Home Depot…then they fought me again there. And this is all after I reordered a second new door of the exact same model. Too bad no one is empowered to help their customers. I wish I’d never taken my business here!!
David Lawrence: I paid $160 for dishwasher installation, cleared my morning to wait for them to come, then the installers refused to do the plumbing. Nothing fancy, just straightforward install. I’ve heard of this happening to others. This is a racket! Stay away from appliance purchases at Home Depot!!
Amre Kebaish: Tread carefully when asking an idle associate about in item that is supposedly in stock according to the website/app, but isn’t available in the stated location. They will angrily glare at you for daring to interrupt their phone scrolling. If you persist, they will eventually sigh and put the phone down. However, they will say whatever it takes to get you out of the store without being helpful.
Russ Colbourne: How do you have half the isles closed on a Saturday morning???? All I needed was a adjustable wrench and they refused to allow me to get it. Totally would understand if there was heavy equipment or something like that in motion. I asked when the isle would be open again and the employee just shrugged her shoulders. I absolutely hate this location but unfortunately it the most convenient. I will be going out of my way to lowes from this point on.
Katherine Matsuo: Came in about 45 minutes before closing looking to buy a power drill. They were all locked up and spent about 20 minutes trying to find someone to help me. They then made the announcement that the store was closing and to bring your items up to the register. Again, no one to help me get the drill I needed. There were about 4 other people in the aisle with me. Decided to just buy one off Amazon as I left the store.
Fernando Espana: I shop at home depot around the country (I tour 11 months a year with an Entertainment industry) and always the best customer service & friendly home depot associate ayesha, very helpful and on point in every project planning when I need purchasing materials & tools. Thank you ayesha, great job!
12. Bed Bath & Beyond - Springfield
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4.2
289 reviews
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Address: 6642 Loisdale Rd, Springfield, VA 22150
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 921-5470
Business type: Home goods store
Spiral Tote: 4Dec.2021I was browsing and a mgr have his employee a compliment about his work(the employee was either shy or didn’t know how to receive a compliment)and I chimed in about how nice it was to hear a mgr to tell his employee or just to say that to another person. The store is well organized and clean very easy to move through. 10a.m. cashier working today at main register is slow and low on the greetings. Polite, kind, and professional employees. Makes for great shopping at anytime.
Hilda Kroll: All the other BB&B stores I used to shop at are now closed, so it was nice to walk around the store and remember the large variety of items they offer. Not easy to get here if you rely on public transportation.
Peyman TalebiFard: Visited this store at least 4 times in the past 6 months. The in store prices are generally higher than other stores in the VA. The store is rather clean and easy to navigate. Located in a busy area making it accessible if one is visiting malls across the street.
KATHLEEN Calahan: We needed a new mattress pad. The inventory was very low. We made a selection. When we checked out the price was $60 more than what we thought it was by the prices on the shelf. The cashier shrugged his shoulders and said “ people move them around”. We bought it anyway because inventory problems are not uncommon these day they had few choices. We didn’t want to waste time and gas looking further. We’ll probably won’t go back for other purchases. At least the department stores or online purchases have more clearly marked prices, more assistance, and a bigger inventory.
Darlene: Easy in & out! I went for a specific coffee pot which showed online that it was in stock. Walked right in & bought it with my 20% off savings!
Katherine Arnall: Great place to find all kinds of household items! We found everything we needed for our new home, and we loved the selection of numerous items on our list. The store had a good layout, and shopping was very easy. We would definitely recommend this store to anyone in the market for home items!
Shay F: I gave them 4 stars for 1 person. I had purchased Beyond membership and my phone number was not working and the first clerk she took the approach of "oh well". The second young lady (black young lady with glasses) went above and beyond to help me and get me to save money. She told me to download the app and my Beyond membership would be there versus my email. She was awesome that is customer service not oh well.
Shannon Roulet: Well stocked and really nice/helpful employees
Rod Lud: Great store, I found everything I needed. Cashier was extremely helpful and gave me a Veterans Day discount. 😀
13. Bed Bath & Beyond - Hybla Valley
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4.3
330 reviews
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Address: 7690 Richmond Hwy, Alexandria, VA 22306
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 717-0036
Business type: Home goods store
Jonathan Walker: I just have to give a special shout-out to the ladies in the front and on the floor for the outstanding customer service while being busy! They helped me find what I couldn’t see nor find TWICE while making sure I got the product I wanted, a product recommendation, and a great deal. I was so thankful for their excellent service and patience. Thanks a million! I can’t wait to use my new sheets and pillow cases.
Cassandra Doyle: Found what I needed and got and extra 5 percent off plus the 25. So 30 percent. I am loving the new membership program. I save each time I shop at BBB!!
Krl Lrk: I used to enjoy shopping here. But it is not what it once was. Customer service reps are not as friendly nor as welcoming. And the products are all over the place. I was in and out in 10 minutes, when before I stayed for a hour finding exciting treasures to gift (and keep)! When I am again in the area, I will try again to shop here in hopes that it returns to what it once was.
Monique Diop: Mad at them for not having the light on when I arrived!😆! Always fresh and delicious and staff encourages your sweet tooth!
Pamela Reid (Jafragirl): Bed Bath & Beyond is always a Joy and Exciting place to visit. I was in Virginia for the day and it was one of several stores I checked out.
Carlie Traylor: I had a great experience at this Bed, Bath, and Beyond. Halle went the extra mile to make sure I got everything I needed. Thank you!
14. The Home Depot - Seven Corners
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4
1550 reviews
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Address: 6210 Seven Corners Center, Falls Church, VA 22044
Schedule: Open ⋅ Closes 10PM
Telephone: (703) 534-9580
Business type: Home improvement store
beyondTabu: The customer service is hit or miss. If you find a friendly CSR, they’ll show you where the item is, on the opposite end of the spectrum, they just point and mumble which is the majority of them. It has everything you need as usual. They just need to insist all staff are consistent with their service.
Daming Yu: Terrible. Customer service really needs improvement. Bought two items online. Didn’t work. Brought them to store to return and was told all good. Didn’t check the receipt until I got home and then I saw the refund is only for one item. I returned the next weekend and was told I am too late. No apology. It seems the company’s service has been steadily declining in the past few years.
Christian Adams: Yenifer is an outstanding employee and helped me to understand the current active duty benefits Home Depot has. She was simple outstanding and helped me out so much. I’m shocked she isn’t a supervisor or manager knowing two languages and so much about the store.
Syed Haider: Customer service is possibly the worst I have ever encountered. We had the terrible experience of speaking to a CSR by the name of Fabian. We had a simple question regarding some items at the Patio section, to which Fabian replied “are you kidding me? I’m not a carpenter”. We stated we weren’t mistaking him for a carpenter, rather seeking help regarding installation of the items as we were new to this. Fabian subsequently started reading prices off the rack as if my wife and I were mentally challenged. He kept uttering nonsense as we walked away. He was highly disrespectful and unnecessarily rude. I would definitely give this location a miss based on their unforgivable attitude. Thankfully there’s Lowe’s at Jermantown road which is a far superior choice for your needs and much better customer service.
stephanie wade: This is a horrible home depot store - the customer service has been terrible across every single employee I have interacted with over many visits. I keep going because it is close but no more. In my last interaction I spent 50 min trying to buy a grill with someone who told me they knew what they were doing and then after all that time did not and lied about what they could do, then when I tried to cancel my order they hung up on me and did not cancel it.
Denise Nguyen: My daughter and I were looking for a wood stain for a piece of trim to match our LVP floor. The staff were super helpful, but unable to find a match, until Kofi came to the rescue. Kofi was very knowledgeable and patiently opened and tested several cans until we were satisfied with the match. Home Depot Seven Corners, 6/9/22
Hua Huang: We met Ahmad, and he talked to us like our friend. We discussed flooring options for basement and We purchased traffic master vinyl flooring from Home Depot because we got the best service from Ahmad.
Ernesto Roubert: Great location and selections. Love the curbside pickup service. Have the app on your phone.
15. The Home Depot - Hyattsville
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4.1
1987 reviews
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Address: 3301 East-West Hwy, Hyattsville, MD 20782
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 891-1106
Business type: Home improvement store
Sarah Marie Gerrity: We love this Home Depot! Recently moved to the area so we find ourselves at THD multiple times a weekend — and every time we’ve needed help, we just happened to get Jonathan! He recognized us right away and has made our shopping trips extra warm, and even went out of his way to help us sort out our military discount. Great customer service and it keeps us coming back!
Nsoseh Quistoran: Recommended to go shopping. Lots of people visit this store and it has a wide range of stuff
Reg Templeton: Convenient, Well-stocked, Nice Helpful Employees BUT... Filthy bathroom! During early morning visits two consecutive days this week, ladies room floor was smeared with what seemed to be fecal matter... Difficult to find a parking space where your vehicle will be safe from the scores of abandoned carts rolling around, regardless of time of day. Also, have twice seen rude clientele verbally abusing staff with vile, humiliating profanity (in Pro Dept), while other staff cowered in the background. In other settings this would be criminal behavior, but no one came to help the employee. For shame!
Jessica Vazquez: Picked out balusters for a stair project. Employee approached saying the aisle was being closed to bring an item down. We needed maybe 30-60 additional seconds and informed the employee we understood and were grabbing our last items and would quickly vacate. She stood there and repeated very rudely that the aisle was being closed. Maybe wait for the customer to finish their purchase? Especially when their hands were already full with product? Not as if we were just hanging out on purpose.
Chit Sayar: Customer service is very poor. I ordered online and they just delivered some of my order and one item was missed. So I called them and they hold up my phone for several minutes. And the employee said she will refund and hang up the phone immediately and no apology and no say thank you or anything. Just hang up the phone.
Chanpen Tee: This location always has a lot of indoor plants. The price is reasonable. Staff is helpful.
16. Orkin - Newington
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4.6
530 reviews
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Address: 8382 Terminal Rd Ste A, Lorton, VA 22079
Schedule: Open ⋅ Closes 12AM
Telephone: (571) 371-1921
Business type: Pest control service
Dewrell Jarrod: We purchased bird removal services for our home. The birds were successfully removed, and they were to place a screen to prevent birds returning. They had a screen for a 4 inch vent, and we have a 6 inch vent. Instead of placing appropriate size, they removed the vent hood cover from the duct, and they placed the bird screen over exposed duct to outside of home. This leaves my home susceptible to pests and water damage. We have reached out to the technician, and we are hoping they can remedy this. I am not sure how to get into contact with a manager directly. Concerned about appropriate workmanship for any potential remediation now, but at the cost paid for service, the job should be done correctly or provided some refund. Service: General wildlife removal
Sean Nelson: Every February, the company kept trying to raise my price. I paid $100 every 2 months ($600 year), and then asked to drop to every 3 months, which cost $125 ($500 year). All of a sudden, without me knowing, they charged me $150 (not the agreed upon $125) in March 2022, which amounts to $600 year for only 4 showings per year, and same full price plan for using them every 2 months. I called and asked the company about raising price without telling us (by email, text, or any other means). The salesman explained that "corporate" sends out a notice in the mailbox. This is a complete lie, and an excuse. He even said he could ask corporate for a reversal of the charges that "might", and "if approved" would take effect - "next" service period. But I would know until it happens, and I am still subject to yearly price increases without being told what the new price is. Better to go with another honest company than every year get ripped off. This is border-line stealing. Service: Ant extermination
Velma McClure: Positive: Professionalism, PunctualityService tech always listens and then recommends action. He then follows thru with that action along with making recommendations on steps that can be performed by home owner that are outside his responsibility. Wonderful service tech.Services: Spider extermination, Cockroach extermination, Ant extermination, Rodent extermination
Demario Grover: The Orkin representative was very professional, on time and really did an awesome job with treating my home for pest and termite prevention.Services: Bug & insect extermination, General pest inspection, Home inspection
Samantha Jones: I was expecting Orkin at our home between 10:00 and 12:00. The tech came and left unbeknownst to me. I did not speak with him at all. I was upstairs doing laundry and picked up my phone to see a text that was nearly an hour old. Although I received a text, a phone call would have been considerate. We all do not have phones in our hands at all times to review text messages. Communication with our tech has left me wanting the past few visits. Instructions provided by my husband and I are ignored and we still need to address the rodent matter we are still experiencing. Service: Rodent extermination
Anna Crenshaw: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueOrkin has been very responsive to our needs. We had an issue with hornets and they took care of the issue quickly and professionally. We liked their service so much that we have contracted with them for sustained services.Services: General pest inspection, Ant extermination, Hornet & wasp extermination
Ana Caballero: I have been using ORKIN services for many years and I have been always satisfied. They are profesional, dependable, and good customer service.Service: General pest inspection
17. Walmart Supercenter - Belle Haven
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3.8
4227 reviews
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Address: 6303 Richmond Hwy, Alexandria, VA 22306
Schedule: Open ⋅ Closes 11PM
Telephone: (703) 253-9901
Business type: Department store
Patricia Miles: All items were available. Staff very friendly and helpful, especially helping me get a scooter to drive since my walking is limited. No wait at checkout.Asked if I needed help to my car to unload groceries, then took scooter back.
Laquethia Norman: I had the worst experience at this walmart. On 5/16/22 between 10am and 10:30am I wanted to make an exchange and return. I had 5 pieces of clothing to return and two shorts in smaller sizes that I wanted to buy. A heavy set woman with red hair and a slightly receding hairline told me I had to go to the checkout line to redo my purchase and gave me a giftcard when I simply wanted cash. It didn’t make sense being that I am returning almost $30.00 and maybe buying $10.00 worth of items. The moment I ask her why I didn’t receive cash instead, she caught an attitude with me and proceeded to raise her voice as if I should’ve comprehended what she pretty much forced on me. Now I have no other choice but to spend ALL of my money on Walmart since she wanted to be inconsiderate. The only good news is I filed a complaint with a manager after waiting an hour on the phone and multiple departments hanging up on me when I tried to contact a higher up. Hopefully they strive to be better.
Kathy Franchi-Alfaro: For as few people that were dining you would think you could get seated faster. Instead of keeping track up front of the seating the hostess felt the need to go to the different sections to check (?) And see who wanted more people before seating people.
Brianna Morton: Accused us of stealing and made a commotion, when they finally confirmed the purchase and allowed us to leave they offered zero apologies for falsely accusing us. We we’re buying formula and diapers for my 5 month old nephew. The greeter at the door was screaming at us and would not allow us to explain that we paid for the items, even though he could clearly see that we did because he was STARING AT US the entirety of the time we were at the self checkout! Poor service all around it took about 5 employees before a nice woman finally went to check the transaction. They were attempting to seize the similac formulas we purchased with our remaining WIC balance, and if they had done so my sister would not have been able to feed her son! If one person didn’t stop to actually check if we were telling the truth he would have gone hungry that’s ridiculous! Not to mention this ordeal occurred in front of all the customers that were staring and employees kept walking up to see the commotion, it was absolutely HUMILIATING! This is why I never go to this Walmart, extremely unprofessional and nobody knows how to act.
Rebecca Chapman: This is a nice super Walmart. It was clean the employees helpful. The selections were a lot less than I’m used to seeing at a super Walmart. But a nice experience overall.
18. JOANN Fabric and Crafts - Wheaton-Glenmont
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4.3
485 reviews
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Address: 11160 Veirs Mill Rd Unit 180, Wheaton-Glenmont, MD 20902
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 949-0120
Business type: Home goods store
Life with Kia: Following clients around the store. Manager was really rude. Denied our purchase for 20 minutes. Treated people of different races differently. Locked us in the store. I will never come back to this store., there are plenty of other Joann fabrics to shop.
Brenda MujigaeSalang: Very well organized store, so many great things to look for too!
KMB: I’ve always had a great relationship with the establishment as a whole, but this store was so disrespectful to me, friends, and comrades. I want to play devils advocate for them so bad but what they did was so disrespectful! We spent thousands of dollars here and they were trying to kick us out by closing they’re cutting booth and we’re following us all around making sure we didn’t steal. Let me mind you, there was a white couple who they treated so well. Obviously I am a person of color making a comment like this, but that’s so unprofessional and disrespectful! They even locked us in the store! Who does that?! They said that it was so no body else walks in… how are we supposed to walk out then? Make it make sense. No sense = nonsense. They were even talking about my friends and comrades in a different language so we wouldn’t know what they were saying. Very disrespectful and I’m very disappointed in this store.
My-Self S: Miss Keneisha 10+ she was amazing , I drove all the way from Virginia to the store, sense that was the only store that was showing that has Cricut mugs available. When I got there I could not find any on the floor. I passed by Miss Keneisha and ask her about it she told me everything was at the front. I when to the front and the cashier said there did not have any. I when back to the website and it still was showing that there had 16 left. Miss Keneisha saw me looking around and said that she will help me after she is done with a customer. Few sec later she came and ask me to show her what I was looking for, after that she checked again and said she will look in the back sense she could not find any on the floor either. She left and few min later ,came back with a big box of all 16 mugs. I was so happy I was jumping out of the joy from inside. What I want to say thank you Miss Keneisha for going out of your way to help me find the mugs. I appreciate it so much.
Tiffani Makala: HORRIBLE CUSTOMER SERVICE and extreme racist customer service reps. Very inappropriate communication that made me feel uncomfortable . They locked the doors so we wouldn’t be able to exit. Will not be returning again. Do not recommend. Was absolutely racial profiling. We not shop there again
Aurelie Boissy: You can find lots of crafts and art goods. Staff is friendly. You may find yourself waiting a bit longer in line since I often only see one cashier open.good and affordable price; they often have coupons if you sign up on their app.
Moniya Brockington: They were VERY disrespectful to me as a black person. They were very impatient and gave very poor customer service. They also were following us around the store, as if we would steal. They were EXTREMELY unorganized and tried to rush us.
Bri “The Mezzo Maven” Cooper: I started going here holiday season 2020. I ended up buying my entire holiday decor from here! The prices are great! There is always a sale! I love that the collections are very unique. I should mention the sales associates. One time I wanted to make a hat for a high tea. The sales associate asked me a few important questions "have I done this craft before?" She had the best shortcut idea and it looked AMAZING! The other day I was in therr for fall crafts and guess what? IT WAS STILL FALL!! Great selection and again the sales rep was very helpful and friendly to all of his customers.
19. Walmart Supercenter - Fairfax County
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4.2
3987 reviews
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Address: 1500 B Cornerside Blvd, Vienna, VA 22182
Schedule: Open ⋅ Closes 11PM
Telephone: (571) 623-3300
Business type: Department store
Alex Navarro: This is maybe the nicest Walmart I’ve ever been to! Looks like it’s relatively new. Everything is very clean and organized. Staff helped us quickly locate what we came for. Prices seemed in line with most other stores for grocery items so don’t expect deep discounts on those types of items.
Bonnie Wolfe: Walmart at Tysons is ready for Halloween. The inflatables are great decorations. Lots of candy, masks, and costumes. The "Pumpkin Patch" is really cute.
H.M. LEE: Very convenient and well-managed. But, staff needed more training about customer service. I asked staff three times where rice krispies were and all of them just said "I dunno" and quickly vanished.
Gina DeGinda: I was surprised to see brochiol bread $4 same as whole food st $8. It made by the same company but used differentiates.
My Hanitizer: One of the coolest stores in the area, i love thier selection of every day basics plus the amazing middle Eastern food selections. Great customer service and a lot that pleases the eye in grocery, bakery, essentials and toys. We enjoyed our visit and the lovely people working there.
Andrew Payne: This Walmart is very clean, and it had most of what I needed. A few days ago I walked there from our lodging in Tysons, so the location was convenient. The Coke products were easy to find, so that was good. However, I also was trying to find natural spray deodorizer and had to settle for Lysol. Although Lysol is very effective, I would have preferred something more natural with less manufactured chemicals. If a natural deodorizer did exist somewhere at this Walmart location, it was very well hidden. I could find nothing like that anywhere in the store!
20. Orkin - Fairfax
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3.8
19 reviews
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Address: 10843 Main St, Fairfax, VA 22030
Schedule: Open ⋅ Closes 12AM
Telephone: (703) 775-1540
Business type: Pest control service
Living in America: Rest of money more than one year nothing happened they’ve been doing this almost every month but they cannot control the roaches I still have a lot of roaches in my kitchen
Shelly Cook: Great service! Always on time and friendly service. Reggie is the best by far.Service: General pest inspection
Dwayne Haigler: Do not, do not give them your business. They show up without any warning and will not do a good job. I talked with the service manager, Justin Hoover. They promised to come out resolve issues and set up a scheduled time. He never showed. He never called. If the service manager will not show or answer calls, then what do you expect from anyone else. Do not give them your business.
Michele Williams: We have usedOrkinfor 40years. I’ve actually used them for 50 years, as I used them while I was in theService. There are no words for me to tell you how satisfied with my service. I currently have Louise, and a finer more professional caring man one cannot find. He knows my husband is highly allergic to bees and takes time every month to check for hives and shows so much care for my absolute paranoia about bugs. The price is worth every dime and as we are moving to Florida, we will be using Orkin to care for our hone there. When I called, an incredible officestaffpetsonCrystal, took care of everything we needed and always with a great positive attitude. ThankyouOrkin . Services: Flea & mite extermination , Rodent extermination , Termite extermination , Bed bug extermination , General pest inspection , Bee extermination , Ant extermination , Mosquito extermination , Hornet & wasp extermination , General wildlife removal , Termite inspection , Cockroach extermination
Kara Ariail: My quarterly appointment is typically scheduled when I can’t be home from work. I called the Fairfax-based Orkin office three times to attempt to schedule them to return for inside service and I never got a call back. I am in the process of finding another company so that I can cancel my contract. Unless someone in your family is regularly at home during the day, this particular Orkin office may not be a good option. UPDATE: since posting my original review, the new branch manager for this Orkin office reached out to me to request additional feedback to help facilitate meaningful change in how the office does business. I respect that he did so, and although I have already contracted with another pest control company, I think it would be reasonable for a consumer to give this office another chance.
Emma Cech: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueFabulous service. Very professional - arrive on time and get rid of all pests!!Service: General pest inspection
Dan Ciullo: Pest control techs are outstanding and dependable. However, the local sales staff and office management over promise and under perform on additional services offered.
Salem Helali: Called them twice; was promised a local representative would call back. No one did.
Nurhan Zulik: Very bad they don’t care they don’t come inside home they don’t listen very bad service they don’t return telephone calls
