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1. Bed Bath & Beyond - Washington
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5
559 reviews
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Address: 3100 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 232-4310
Business type: Home goods store
Jack Scott: First visit to this location got what I was looking for plus purchased a few more items staff was very helpful on the phone and in the store inside was clean and well stock 👍 really enjoyed my visit
Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.
Matthias Galan: Customer care at this location is super unhelpful. Brought in a broken item got yelled at and was refused to replace the item today.
Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!
Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.
Patrick: The people working do not wear the masks appropriately - mouth covered, nose not. One employee was kind enough to put more disinfectant wipes for the carts after asked him to. Cool products and great place to get small sized items for travel.
2. Parachute Home - Washington
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5
9 reviews
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Address: 1707 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 890-1574
Business type: Home goods store
MJ Gerencser: Visited to exchange a product for another color-- while anticipated to be a difficult process, our experience was the opposite. John, an employee on the floor at the time, immediately came to our assistance and not only walked us through the exchange process with clarity, but also showed us the different variations of our product they had in stock. Excellent CS and plan to be a repeat customer at this location.
Jennifer Landgraff: The staff is very helpful and has tremendous product knowledge. Great selection! So happy they are in my neighborhood.
Bill Lane: I’ve shopped here several times here in the last 6 months or so. They’re products are phenomenal, even if a bit expensive. What’s lacking in the customer service in the store (their HQ customer service is beyond stellar). On three separate occasions I’ve been put off by the staff. I chalked up the first time to retail fatigue. It can’t be easy right now. The second and third times, that’s on them. 1. The first time I came to the store, a woman ignored I was in the store. It’s less than 1,000 sqft - you have to actively avoid someone if I’m not being acknowledged in some way. 2. A second time I was returning a pillow I bought online and was accosted (by the same woman as the first time no less) about why the pillow didn’t work for me. Innocuous question, aggressively asked. 3. Today, I was buying a new down comforter and had been looking at their baby pillows online because I wanted one for my nephew (not that I even need a reason). I saw them and said “oh you have the small pillows” and got back a condescending, “um those are FOR CHILDREN.” Tone and delivery are key. I guess kids are the only people who can buy them. I told them I’d just buy it online. It’s petty of me, but what can they expect after that? The staff here should take a page from their HQ colleagues and work on their people skills. I’ll still shop here, but online. I’ll pay shipping fees to avoid these folks.
Griffin Kerr: Beware online ordering from this store. I placed an order and immediately noticed that I made a mistake so I sent them an email requesting to cancel my order only to be told that my order had already been packed and they could not cancel the order. Very bad customer service.
Sunny: ok, the bedding there is quite literally DREAMY❤️!
Pathik S: Friendly staff and exquisite products!
Nicole Evans: Pickup was fast and COVID safe.
3. west elm - Washington
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5
171 reviews
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Address: 1728 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 986-2165
Business type: Furniture store
Stacy Lemery: Having a West Elm accessible to bus and metro lines is great for residents of the DC area. There is always lots more online, but being able to see the quality of bedding, furniture, etc in person makes a big difference. I have purchased a bed, bedding, hallway shelving, a shoe rack, curtains, candle holders, and other decor from West Elm.
Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.
Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.
Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.
Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.
4. DUXIANA Washington, DC - Washington
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4.9
2 reviews
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Address: 3307 Cady's Alley NW, Washington, DC 20007
Telephone: (202) 817-3392
Business type: Mattress store
David Franco: Really great quality and designs. They took the time to review fabrics and help with my custom linen order. The salesperson even came to my home on her day off for a follow up and to bring additional samples to review. They go way above and beyond to provide amazing service. I can’t say enough about this store.
Michael Jones: horrible manager
5. Garnier Thiebaut Inc & Halifax Mill Linen Outlet - Arlington
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3.8
10 reviews
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Address: 3000 S Eads St, Arlington, VA 22202
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (888) 812-6670
Business type: Linens store
R H: Went in for the first time today and had a great experience! Chipi helped us and was terrific! She answered every question we had, showed us every product that pertained, and was absolutely delightful with such an interactive, lovely personality. We really enjoyed the store, the customer service that they offered, and the quality of the items. We will definitely go back!!!
Lenore West: This is a wonderful outlet!! Have driven buy many times and finally stopped in. They have beautiful linens that are great quality!! This shop is a gem!! You will not be disappointed. There is something for everyone. Quality products for reasonable prices. Enjoyed interacting with the employees. Very welcoming place. I will return and recommend highly!!!
Jay Chand: I stayed at a hotel who had their sheets and towels and loved them! They have some really unique French linens too. Definitely recommend checking them out.
Response: Hi Jay, thank you for taking the time to leave us this amazing review! We are so pleased that you loved our linens.
Jodi Menz: Love their absorbent towels at Hard Rock Orlando
K K: Very unpro working people barely speak English do not recommend
Response: This user did not actually shop at our store or interact with any employees, he is actually a door dash delivery driver that had trouble locating a surrounding address. He was reported to door dash for creating problems so he left three negative reviews. Please disregard this review.
6. Crate & Barrel - Washington
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4.1
117 reviews
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Address: 4820 Massachusetts Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 364-6100
Business type: Furniture store
Mary T.: Helpful customer service, and wonderful selection. A very enjoyable shopping experience. Would come back! Only negative was one employee, possibly a manager, Lisa. The associate checking us out asked her for help, she came over obviously annoyed with him then ignored us standing directly in front of her. This male associate was kind, friendly and helpful. He went out of his way to help us. It bothered me that she would treat him this way, especially in front of customers. Maybe she was having a day or was exhausted but it was off putting.
Nikolas G: This is a great location with incredibly friendly staff. The design team is always happy to help and the sales team are helpful and available without being pushy or too present. Good selection, very well organized, beautiful layout.
Tommy Tang: Very nice and east pickup experience! The stuffs are so nice!
Ardavan Tookaloo: Very modern and beautiful. I like this place a lot. You will never walk out empty handed.
Aysenur Melek: We had an awful experience here. Arlington deserves better. Keep your business to better places. They make people feel as if the stuff in the store is more valuable than them.
7. Mattress Firm U Street - Washington
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4.9
171 reviews
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Address: 1301 U St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 234-1086
Business type: Mattress store
Marianne Varkiani: We had a great experience buying a new mattress and pillows with Greg. He patiently explained the difference between the mattresses we were considering and also recommended pillows for us based on our sleeping positions. His expertise and professionalism are unparalleled. If you’re in the market for a new mattress, look no further!
Response: Thanks so much for the review, Marianne Varkiani! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Emilee O'Dell: I worked with Gregory and he was beyond understanding and helpful! This was my first mattress purchase so it was a new ballgame for me, however I didn’t feel nervous or like I was being taken advantage of. I got a great deal and mattress firm got a life-long customer :)
Response: Thanks so much for the review, Emilee!
Jennie Chaplin: Had the most rewarding experience shopping for a mattress, and the professional, Gregory, was knowledgeable and patient about the entire process. Very appreciative of the convenient location (variety of mattresses in their selections that meet your needs) and this seasoned professional who thoroughly answered my questions. Would highly recommend this place. Again, abundant thanks!
Response: Thanks so much for the review, Jennie!
Star Rose: My experience at Mattress Firm was very pleasant. The salesperson Mr.Bryant is awesome. The delivery was punctual , quick and professional .
Response: Thanks so much for the review, Star Rose! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Montserrat Acosta: Kyle really helped me find a mattress that I could be extremely comfortable with. 2-day shipping was the icing on the cake.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Wei Kit Tai: I had a really good experience purchasing a mattress here. The sales associate that worked with me was very courteous, professional, knowledgeable, friendly, and not pushy. He listened to what I was looking for and must of let me try like 8 mattresses. They will help you find a mattress that fits your needs within your budget. I am very happy with my purchase. I purchased the Serta Sandburg firm mattress, which relieved a lot of my problems sleeping and staying asleep. Highly recommended!
Monique Jeter: The staff are extremely professional and courteous. The experience exceeded my expectations. My bed is perfect!!! Support, comfort, durable and flexible. Plus they threw in a free adjustable frame. I will without a doubt shop here in the future.
Ronald Bright: When I walk in with my mask on. It was help from the get to go. Like 👍it very nice queen bed. Very good price
Response: Thanks so much for the review, Ronald Bright! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Murilo Pastana: I was very well advised to choose the best option fitting my budget and necessities. U street store is highly recommended.
Response: Thanks so much for the review, Murilo!
8. Bed Bath & Beyond - Bailey"s Crossroads
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4.3
537 reviews
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Address: 5810 Crossroads Center Way, Falls Church, VA 22041
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 578-3374
Business type: Home goods store
Leslie Barrack: Had horrible issues ordering online on the app. Part of the order was for in store pickup. My daughter went to pick up the in store pickup and it wasn’t there. I went in a few days later to see if the store could help me sort what happened out on their system since the app would not show the history or what happened to the order. I stood in line and when I was next and employee came up to see if he could assist while I was waiting. I explained I wanted someone who could look on the computer and since the person in front of me was just finishing up I asked him to let me just get helped by the desk as someone else was trying to slide in front of me. As soon as I got to desk the woman behind wouldn’t let me speak and just us me step to the side with someone else. So no one would look online and I still don’t know what happened. Just going to make sure my bank disputes any balances and never shopping here again.
Lavonnia Johnson: They have everything you need and more for you house. Great selection of items. You can definitely find the online items in the store.
rabia amar1234: I love shopping from BB&B have good quality and good savings with the coupons.I enjoy shopping at BB&B
Florian Teinfalt: Love the fact that I can buy top line stuff and get 20% off with a coupon. Bought a Keurig for $35 cheaper than BestBuy.
Ciara Listing: Good store but bad customer service. Black female manager rude against white customer. Not honoring own price 🤷♀️
9. Bed Bath & Beyond - Springfield
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4.2
289 reviews
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Address: 6642 Loisdale Rd, Springfield, VA 22150
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 921-5470
Business type: Home goods store
Spiral Tote: 4Dec.2021I was browsing and a mgr have his employee a compliment about his work(the employee was either shy or didn’t know how to receive a compliment)and I chimed in about how nice it was to hear a mgr to tell his employee or just to say that to another person. The store is well organized and clean very easy to move through. 10a.m. cashier working today at main register is slow and low on the greetings. Polite, kind, and professional employees. Makes for great shopping at anytime.
Hilda Kroll: All the other BB&B stores I used to shop at are now closed, so it was nice to walk around the store and remember the large variety of items they offer. Not easy to get here if you rely on public transportation.
Peyman TalebiFard: Visited this store at least 4 times in the past 6 months. The in store prices are generally higher than other stores in the VA. The store is rather clean and easy to navigate. Located in a busy area making it accessible if one is visiting malls across the street.
KATHLEEN Calahan: We needed a new mattress pad. The inventory was very low. We made a selection. When we checked out the price was $60 more than what we thought it was by the prices on the shelf. The cashier shrugged his shoulders and said “ people move them around”. We bought it anyway because inventory problems are not uncommon these day they had few choices. We didn’t want to waste time and gas looking further. We’ll probably won’t go back for other purchases. At least the department stores or online purchases have more clearly marked prices, more assistance, and a bigger inventory.
Darlene: Easy in & out! I went for a specific coffee pot which showed online that it was in stock. Walked right in & bought it with my 20% off savings!
Katherine Arnall: Great place to find all kinds of household items! We found everything we needed for our new home, and we loved the selection of numerous items on our list. The store had a good layout, and shopping was very easy. We would definitely recommend this store to anyone in the market for home items!
Shay F: I gave them 4 stars for 1 person. I had purchased Beyond membership and my phone number was not working and the first clerk she took the approach of "oh well". The second young lady (black young lady with glasses) went above and beyond to help me and get me to save money. She told me to download the app and my Beyond membership would be there versus my email. She was awesome that is customer service not oh well.
Shannon Roulet: Well stocked and really nice/helpful employees
Rod Lud: Great store, I found everything I needed. Cashier was extremely helpful and gave me a Veterans Day discount. 😀
10. Bed Bath & Beyond - North Bethesda
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4.3
1209 reviews
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Address: 1519 Rockville Pike, Rockville, MD 20852
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 770-4330
Business type: Home goods store
Chanpen Tee: The store is clean and nice. This location is huge. They have everything. Staff is nice
Barbara A Meisler: In recent visits to the Rockville store, I have been surprised by many empty shelves or spaces. I still find most of the items for which I shop, especially cleaning equipment and products, as well as most, not all, cosmetics, I have been disappointed that the supply I once counted on is no longer a given. I do like the online selection and the fine gift selection in the store so I will continue to be a customer. I also give kudos to the staff, especially cashiers. The PR department must know it all!
Luis Rojas: WORST “company” to deal with…. Unprofessional, my wife and I placed an order more than a month ago and we never received it. Requested a refund back and it has been a month plus 1 week and we still see the pending charge on our bank. I have called this “company” like 10 times and today they just told me that since it was never shipped the credit card was never charge so they put a request to remove the temp charge …. This is unbelievable, unprofessional, feels like fraud i will have to contact my bank at the end….
PERFECT TWO LOVE4LIFE: They have wonderful stuff that start at $10 and up but, when you go to the register you can leave with 5 or 6 items for $80 or more.
Avik Dutta: Crockery collection is amazing. Sometimes you will find great deals on selected products. It’s better to use the coupons. You can get the coupns if you subscribe. The bedding collection and kitchen collections are good. The prices are in higher end. You can order online and pick up in the store. The seasonal items are worth checking. They also have a wide collections of bathing needs and cosmetics.
Lavonnia Johnson: They always have everything you need for your house. You will definitely find something you need. Great place to shop.
11. Mattress Firm Dupont Circle - Washington
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4.9
414 reviews
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Address: 1643 Connecticut Ave NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 234-1024
Business type: Mattress store
mike tyson: Mohamed was very helpful in my search for a new mattress for my growing teen boy that would not break the bank. He showed us options at varying price ranges and offered a price on a mid-range mattress that came out to just over half of what a Mattress Warehouse competitor wanted for a mattress that seemed comparable. I have to delete one star because the delivery people broke a planter on their way out and did not seem to care enough to apologize, but that is not a reflection on this location.
Response: Thanks so much for the review, Mike!
Misha Dhanoolal: Had an amazing experience with Cemal! He was super knowledgeable, friendly and accommodating. The store was a bit busy when I entered in but he managed it very well and was able to give every customer individualized attention despite the busyness. Cemal was able to get me the mattress I wanted at an amazing deal. I will 100% recommend my friends and family to this locations Mattress Firm. Thank you so much, Cemal!
Response: Thanks so much for the review, Misha!
Dijana Hrvacic: Nine months ago, we bought two mattresses queen and twin and two spring boxes of the same producer Beautyrest (see below attached invoice). Queen mattress was an extra firm mattress as I have serious backbone issues. Very soon one side of the extra firm mattress turned extra soft and sagged down that much that I slide down at night. Since it costed $1700 and it has been several months, we reached out to file a warranty claim. While processing they insisted on photos of both mattress and its foundation (spring box Beautyrest bought in the same shop, check invoice). The warranty claim was rejected due to the " use of inadequate foundation/support system". It does not make any sense considering that both the mattress and the springbox foundation were made by the same producer Beautyrest (check the invoice) and the Beutyrest springbox foundation was recommended by your shop as appropriate for this Beautyrest extra firm mattress. So, there is no place in warranty or warning by your shop that using the frame would eliminate warranty – again both of your items we bought together. The warranty card has forgotten to mention the springbox made by the same producer as the mattress and for its size, and talks about slots (non existent) in this case. If the foundation is really inadequate for this mattress as you suggest then that is the mistake of the producer who made both of them to be used together, and the mattress firm that sells them as adequate for each other and recommends them. It seems that the producer and the shop are finding their own product inadequate. After complaining again, no one has come to inspect the mattress and they just checked different reason on the list of reasons for rejection. I would not recommend to any one to buy anything in this shop as their warranty is fake and products overpriced. the same extra firm mattress-queen size now costs $650 due to bad reviews about sagging.
Response: Hello Dijana, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us text, or email and one of our friendly Sleep Experts will be standing by to help. Email: 179025@mfrm.com
Casey Gutmann: Great and easy experience. Very informative about products and helped us pick a mattress that made sense with our frame we purchased elsewhere. He took the time to review all of that information with us to make an informed decision. We also knew what we wanted to a degree so we were in and out within 25-30 minutes. Thanks again!
Damon Mitchell: Very low pressure sales. Cemal is GREAT! He listened and ask questions. Then offers solutions. Overall a great experience!
Jason Devasia: Jack was absolutely great to work with. He made sure we got the best price and even added extra mattress pads just to make sure we had everything we needed for our Tempur-pedic. He made sure that the mattress would suit our needs and explained every brand on the floor. I highly recommend going to this location with his great team.
Response: Thanks so much for the review, Jason!
Damla Er: Excellent service! Brett was very helpful, efficient, and genuine. For people like me who find mattress shopping stressful, he’s the perfect counterpart. I’m very pleased with the service and they could deliver same week as well.
Response: Thanks so much for the review, Damla!
Elise Stull: The managers at Mattress firm are great. I ordered a pillow from the store, but the manufacturer of the pillow sent the wrong size and then gave me bad information about pillowcases (so I bought the wrong ones and was frustrated). Mattress Firm made everything right though. They helped me exchange the pillow for a different brand AND gave me a discount, even though none of it was their fault. Next time I need a new mattress, Mattress Firm will be my first stop.
Response: Thanks so much for the review, Elise Stull! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.
Alex Oscarson: Had an absolutely wonderful experience getting our mattress here! Cemal was beyond helpful and made sure we got the best possible bed and frame for our budget. He worked with us and made sure to explain the details of the mattresses we were considering, and I could not recommend coming here enough!
12. Bed Bath & Beyond - Hybla Valley
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4.3
330 reviews
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Address: 7690 Richmond Hwy, Alexandria, VA 22306
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 717-0036
Business type: Home goods store
Jonathan Walker: I just have to give a special shout-out to the ladies in the front and on the floor for the outstanding customer service while being busy! They helped me find what I couldn’t see nor find TWICE while making sure I got the product I wanted, a product recommendation, and a great deal. I was so thankful for their excellent service and patience. Thanks a million! I can’t wait to use my new sheets and pillow cases.
Cassandra Doyle: Found what I needed and got and extra 5 percent off plus the 25. So 30 percent. I am loving the new membership program. I save each time I shop at BBB!!
Krl Lrk: I used to enjoy shopping here. But it is not what it once was. Customer service reps are not as friendly nor as welcoming. And the products are all over the place. I was in and out in 10 minutes, when before I stayed for a hour finding exciting treasures to gift (and keep)! When I am again in the area, I will try again to shop here in hopes that it returns to what it once was.
Monique Diop: Mad at them for not having the light on when I arrived!😆! Always fresh and delicious and staff encourages your sweet tooth!
Pamela Reid (Jafragirl): Bed Bath & Beyond is always a Joy and Exciting place to visit. I was in Virginia for the day and it was one of several stores I checked out.
Carlie Traylor: I had a great experience at this Bed, Bath, and Beyond. Halle went the extra mile to make sure I got everything I needed. Thank you!
13. Bed Bath & Beyond - Chantilly
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4.1
383 reviews
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Address: 12100 Fairfax Towne Center, Fairfax, VA 22033
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 934-0132
Business type: Home goods store
RCS S: Looking for small kitchen appliances and came across to Bed Bath & Beyond. Some of their items are cheaper than Amazon or Walmart. If you have coupons it will work best. I’m happy that I got a good deal for small appliances. Huge selections of everything.
Peyman TalebiFard: Barely have any bargains. Sometimes they do not honor special discounts.I have visited this store on multiple occasions throughout the year. Prices are higher compared to other locations.Price scanners sometimes do not work.
Rojina Al: Offers and discounts signs are misleading! They said this section only on sale and many of the section items are not on sale.Not so friendly staff especially if you have any questions.I was expecting better customer service from a store like BB&B.
Limya Ahmed: Not recommend I went to the store ( Fairfax)to pick up my cooker pot and they gave me an Air fryer instead . They didn’t call me to apologize. When I called back they said it was placed by mistake. I am driving a almost one hour forward and back ward.
Alex Sedlacek: They have lots of good stuff but none of the spatulas I came in for.
Ethan Park: Good place! As far as this location is concerned, the building was nice and clean and everything seemed to be pretty neatly stocked. My contact with the employees was pretty minimal, but they were helpful and friendly. Lots of home goods and furniture - and in a really neat location for other shops or lunch places! Solid store.
Myra Hayde: Bought a kitchen aid 5 quart mixer bowl for my daughter. When she opened the box that was labeled 5 quart bowl it contained a 3.5 quart bowl.
Muz M: Had a very disappointing experience. I had checked a bedding set online and wanted to see it in person before buying. Saw it on the shelf but the zipper was open. Took it at the check out and asked her if it was nee. At first she didn’t understand and then said yes. While pointing it out to her, I realized I could see a hair inside( what even?) so I told her there is a hair and if they can check the inventory for another piece. For that She called out another person who looked at the bag from away and immediately said, yeah someone has slept in it. And it was a return. So a) what was it even doing in the actual bedding section for customers to just pick it up? And b) the check out assistant didn’t even care when I showed concerns that it didn’t seem new. Mind you, this set was worth $169. So they were actually trying to sell me a returned comforter set for a full price and didn’t care about hygiene/bugs. Yuck!
14. Mattress Firm Georgetown - Washington
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4.9
165 reviews
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Address: 1634 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 333-3027
Business type: Mattress store
milos tomovic: Best mattress buying experience I’ve ever had. Tony was super knowledgeable and there were a lot of options to try in store. Also a lot of good deals. 10/10 would recommend.
Elizabeth Dwiggins: What a wonderful shopping experience! We were helped to find the perfect mattress by Chima. He showed us five or six mattresses that met our requirements. We ended up buying the most expensive one of the bunch but we did not feel up sold. He showed us many that could have been acceptable but with full awareness we chose the most comfortable one which was a little more money. This is the third or fourth mattress we have purchased from this Mattress Firm location. We will be back.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Silvia Ranno: Chima helped me very much to make my purchase for a matress from my daughter. He was very professional informative and corteous. He checked the current promotions and gave me a fair price. This is the 5th mattress I buy at Mattress Firm in Georgetown. It was a good experience overall. I have not received the mattress and protector yet. But I am hoping I will not have any problems in that department.
Response: Thanks so much for the review, Silvia!
Daphne Huang: We were in the store trying to pick up mattress for my college daughter for a long time and Chima has been super patient and helpful with us. He’s superior!
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Sean Wright: Highly recommend working with Tony. He made our mattress buying experience so easy. He is super knowledgeable and helped us select the perfect mattress! Great customer service skills.
william gould: It was all as smooth as silk ! I’m thrilled to get another Stearns & Foster mattress & will enjoy it for years. The entire experience was excellent ! I couldn’t recommend them more highly. Sincerely, William Gould
Response: Thanks so much for the review, William!
Maritza Castro: Chima, the store manager, was fantastic. Since the mattress I was looking for wasn’t readily available, he helped me locate a warehouse that had it and scheduled the pick up for me. He was very courteous and patient. I definitely recommend this store and working with Chima.
Response: Thanks so much for the review, Maritza!
Maria B: Had the best shopping experience ever! Worked with Chima and he was great, listened to all my needs, was very attentive and helpful without being pushy, very nice and professional. Good selection of mattress at the store, I finally found exactly what I was looking for.
Response: Thanks so much for the review, Maria!
Jessica Danielle Wasserman: I came to this location recently to purchase a mattress and did not leave disappointed! Chima took great care and time in showing me all my options, respected my budget, and was transparent with me throughout the process. He is an exceptional salesman and very friendly to the customer.
Response: Thanks so much for the review, Jessica Danielle Wasserman! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.
15. Emissary Fine Linens - Fairfax County
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5
3 reviews
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Address: 2001 International Dr, McLean, VA 22102
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 714-9390
Business type: Linens store
Audrey Link: Fabulous experience! Contacted them for a duvet that was hard to find and they had it. The communication was excellent. Got back to me within an hour of my email. The customer service was even better. Super quick shipping. Could not be happier with my purchase.
Megan Korman: This is a wonderful store! They have the best quality baby clothing and accessories. The customer service is exceptional. I recommend checking out this store for fine gifts.
Brenda Salas: Great shop!! Beautiful gifts!!!
16. Mattress Firm Columbia Heights - Washington
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4.7
162 reviews
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Address: 3100 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 552-0623
Business type: Mattress store
Andre Rosario: I went in knowing I wanted a comfortable bed and Calvin helped me find it! He was extremely respectful, accommodating, and understanding of my needs. He also did not pressure me into one option or another and gave me time to figure out what worked best for me. I’m really excited for many nights of restful sleep on my new bed!!!!
Response: Thanks so much for the review, Andre!
Mais K: I had a really hard time coordinating with them to get my order delivered, they always had the wrong information, never submitted my order number, etc and would falsely tell me each day my mattress was going to be delivered. This store is messy, and untrustworthy.
Stephanie Teagarden: I came in this week originally looking at one of the mattress in a box that they carry in the showroom in hopes of trying it out before purchasing in and was so thankful that I did because the mattress was not at all what I was looking for! Calvin did a fantastic job of helping me find exactly the right type of mattress I was looking for that was perfect for my needs. He was extremely personable, and gave me plenty time to weigh my options. I was able to get my mattress delivered the same week and they were able to take away my old mattress with no trouble! When I had a question about my delivery Manny was able to handle everything extremely quickly with no difficulty. I 100% recommended checking out the Columbus Heights showroom! I wish I had stopped by sooner.
Response: Thank you for your feedback!! We are always here to help!!
Pooja Mehta: Calvin was amazing!! He’s knowledgeable and very friendly. He helped us find the right mattresses for ourselves and our guests.
Response: Thanks so much for the review, Pooja!
A Tatum: I ordered a queen plush end of 2/21 and received it within a few days. However after 3 weeks I determined I wanted to exchange. I called and Manny assisted me efficiently. He had me come back in, recommended other mattresses to lay on to try out. I went with a medium plush of another brand, which was more firm, it cost slightly more but he managed to do an even exchange and I got the new mattress delivered in two days! At the Same time they swapped out for the old one. They were very understanding that you need some time to adjust to a new mattress and don’t always get it right on the first try. I did have to pay for the delivery fee though. At the time I shopped they were offering a free adjustable base so all in all I got a great deal.
Response: Thank you for your business and we appreciate the feedback !!
Ronald Bright: Yes mattress firm.is right on the savings I have a foam doze mattress queen prime now I sleep 💤like a king 🤴now I have a headboard coming my way. Thanks Columbia hts.and Logan circle #179032
Response: Thanks so much for the review, Ronald!
17. CB2 - Washington
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3.9
167 reviews
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Address: 3307 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 333-6204
Business type: Furniture store
Jamie X: I am a huge fan of the CB2 brand. I visited the store to see some of the contents in my online cart in person. I loved every piece just as much as I did online. The showroom itself is okay. Georgetown is always busy. One plus is the complimentary validation of parking if you visit the store for 1 hour. They did have floor models of a lot of the more featured pieces. I felt the rug selection was a little lacking. And the selection of lighting was also lacking. Overall if you know what your looking for you trip will be worth it. The sales staff was friendly and helpful with out being pushy...another plus.
Nikki Banner: Beautiful store with LOTs of sales associates. But not one does design and can’t give input. You have to book an appointment online. They also are promoting 15% off on their site but they weren’t knowledgeable in store. Could definitely be improved. For those buying put your email in online and get the promo code. Promo code can be used in store
Sha Mar: I love this store. Staffs are friendly, polite and professional! Furnitures are modern, stylish and elegant! Atmosphere is fantastic!!!!! You can spend hours and hours looking around and nobody would even bother you! This is my kind of furniture store! They recently added natural plants into their designs looks like heaven on earth to me! You should definitely check out their new designs, details, their new fresh plans with pots and etc ... super stylish and very up to-date with modern style of living plus the touch of nature which is perfect.
Muge Sherdil: This place is awesome! We have been furnishing our entire home from here. The place is inviting and very cute, but above all, customer service is above and beyond. They are always friendly, helpful and very accommodating. At a particularly busy time a few days ago we paid another visit to the store and we were catered to with such care it is unbelievable. Ray and Britanny went out of their way to make it convenient for us and always kept their friendly demeanor. Thank you so much!
TANER Karagoz: I bought kitchen cabinet handles from cb2, very nice and high quality
Lilian Hu Nguyen: Lovely store with plentiful associates right on main and main of Gtown. The associates here are super pleasant and helpful as well. Possibly due to demand in the area as the only store, but the inventory is consistently pretty low or non existent.
Sara Tenney: I had a bad experience with the store manager. I returned pillow cases and she told me they were used which they weren’t. Apparently my cats had climbed into the bag which cats are known to do and the pillow cases had cat hair on them. It was of course what she should have inquired but it was clear she didn’t believe me when I said they weren’t and I felt terrible that she believed I was lying. She could have handled the situation with a lot more grace. I won’t be back
Response: We sincerely apologize for your recent experience and for any inconvenience this may have caused you! We appreciate the time you have taken to write to us and share this feedback. We will pass this feedback to the appropriate team. Thanks! -Tricia
18. Hästens - Fairfax County
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5
17 reviews
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Address: 2001 International Dr #1156, McLean, VA 22103
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (571) 830-2793
Business type: Bed shop
Vito L Tanzi: We are extremely pleased with our Hastens Bed. From the first night I slept 8 hours in a row. It has been years since I slept so well. The entire experience was made so much better by, Robert, the store manager. Not only is he kind, friendly and patient; but he is also very knowledgeable and professional. He really took his time to explain what makes these beds different and we were able to test each bed. It was really a pleasure to work with him. While the Hastens beds are an investment it is also an investment in your health. We have never slept better!! I highly recommend Hastens.
Sean Whalen: I visited the store this week and was greeted by the Manager Robert. He was very knowledgeable and helpful while showing me different models and teaching me all about the brand. I was extremely impressed with the store and what they have to offer. I am looking forward to purchasing my first Hastens soon.
Joshua Freels: I met with Robert Teunis February 10th 2022. The knowledge he possessed about how a person sleeps was pretty amazing. If you are looking for a life changing good nights sleep you should stop in Tysons Corner and listen to what he has to offer
19. H&M HOME - Washington
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4.1
346 reviews
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Address: 3222 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (855) 466-7467
Business type: Home goods store
Carina Palomino: the stores great and they have great clothes and all other than the fact the the changing rooms are closed. what’s the point of going to a clothing store then buying something and it dosent fit you? i saw several people go up to the blocked off charging rooms and turn back to see them closed. please open the changing rooms it will stop people for wanting to buy clothes
Swan Logan: Well . I was waiting behind two people On cashier line . I was the last on line . Until sudely the line start in the other side . Then the people on the other side saying that the line start here . Fine they let me in first . Then both of cashier only say” I can help who is next on line ? I go to the cashier and he tell me “ Man is pretty simple Line start here “. BUT he help the other people before me to the opposite side and he never said or correct anybody about the Line!!!! SO don’t make me feel bad. Next time make sure there is no two lines HM !!!!!!! Terrible Customer Service ever
TR4VL -Josh O-: Great prices but becareful the male workers open the curtains in the dressing rooms while people are inside... i saw a guy in his underwear because the worker had no idea what he was doing. Very surprised HM allows this kind of behavior in their stores. Improper management at this location becareful.
Lana: Terrible customer service. Came at 6.45 and they already didn’t let people in since they were closed. And I needed to make a return exactly on that day! Improve your customer service or hire more stuff, you can’t simply close the store when it’s officially still operating hours!
LaToya Conner: Please check your receipts. I had the young lady do a price check and she never took the item off. I called today and Liz, a manager, was very rude and hung up on me. Not only do I have to request a formal compliant, now I have to spend time and additional money to right the way I was wronged. They can pull cameras, look at inventory, or just plain ask the young lady at Checkout to verify the experience. I’m very disappointed seeing the amount of money I spend here. I pray everyone has a better experience.
KATHRYN Morgan: My grand daughter wanted to show me this store..It was very nice ... clean helpful staff
Marwan: Like any other H&M. Huge selection. Friendly and attentive service.
20. Mattress Warehouse of Washington DC - 14th Street - Washington
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4.9
568 reviews
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Address: 3339 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 588-1080
Business type: Mattress store
Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.
Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.
Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.
Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!
Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!
karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.
lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!
Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.
Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.
