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Cell phone store
1. DMV Unlocked Wireless - Washington
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· 237 reviews
1933 18th St NW Suite A1, Washington, DC 20009
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Caroline Rose: I’ve been in this place a lot recently trying to figure out how to get my work laptop keyboard fixed. Each time they were very helpful and knowledgeable about what I needed to do and ultimately were able to order the part I needed and install it. Overall they helped make a very frustrating experience fairly painless!
e h: Visited the store today as had issues with the lightning dock on my iPhone and it wasn’t charging anymore. The staff at DMV took care of me straight away and resolved the issue in minutes. Strongly recommend d these guys.
Omar Xavier: great customer service. very informative. they work with you and very trustworthy. they fixed my ipad in a timely manner and i was more than satisfied. this is my new go-to place!!!
Ryann Shelburne: Highly recommend them! They have incredible service and really great products! Super easy to walk in a get a new phone!
Judy Gaskell: He was wonderful and made my transition from a dead Nexus google phone work. I highly recommend this service. Go here first before you use more expensive and not as good places.
Jonathan Anderson: DMV wireless was fair with there assessment and evaluation of my Mac book. Definitely would recommend them to a friend looking to get top value on there Apple product.
Maria Victoria Castillo: Love this place! When Best Buy wanted me to “just buy a new iPhone” for $800 bc I needed a new battery for my iPhone 6, at DMV they replace the batter for $60. Phone still good 1.5 years later!
Candice Phillips: Carlos and martinez were very respectful and help me with my problem I will recommend service to them all the time
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Electronics store
2. Apple Carnegie Library - Washington
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· 537 reviews
801 K St NW, Washington, DC 20001
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Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.
livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for
Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!
Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.
Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.
Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)
Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!
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Electronics store
3. Apple Georgetown - Washington
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· 1399 reviews
1229 Wisconsin Ave NW, Washington, DC 20007
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vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.
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Electronics store
4. Apple Pentagon City - Arlington
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· 899 reviews
1100 S Hayes St, Arlington, VA 22202
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Demi Gonzalez: Very thankful for this Apple store today!! I unfortunately shattered my screen and had to bring it in for repair. It was very easy to get the repair done and it took less than an hour! Everyone I worked with was very patient and helpful during my stressful time. Definitely recommend getting Apple Care!
Regina L. Miles: I called here in an attempt to ascertain the next and best iPad Upgrade based on my needs. I had the pleasure of speaking with (Mr.) John. John completely listened to my needs and he very patiently answered all of my questions. John also showed me where I could do my own products comparisons via the Apple website and that helped me conclude that the iPad Pro is probably the best fit for me. Other than his Kindness, one thing that really struck me about John is his obvious Passion and Love of his job and helping folks make fully informed yet cost-effective/budget friendly decisions, especially in the midst of a global pandemic which is impacting the economy in ways in which the world is still trying to recover. But on a much positive note, John said (and I’m paraphrasing what he said here) that he is, has always been and always will be excited about the way Information Technology has and will continue to help make the world a better place. I totally agree with this wonderful statement by John about how information technology has and will continue to make this world a better place:)💻🖥🤜🤛🏾👍🏾👍☮️🗽⚖️🇺🇸🌐🌏🌍🌎🤝 🏽 🏽😁🤗😷😊📱📲⌨️
A Love: Jose helped me and it was such a wonderful experience. He has grade A customer service and it felt like working with a friend rather a team member. Thank you Jose!
Heba Kad: Amazing customer service! My husband and I came in to purchase 2 iPhones and an iPad and everyone was incredibly welcoming, kind and helpful!! Kevin is an asset to the Apple store team! He was so kind, patient and helpful when he helped us with a glitch with my husband iPhone. He was so professional and knowledgeable. Also the lady that handles pricing was amazing and helpful and another young man with the crutches, was so helpful! I just wanted to give everyone here a huge shoutout, I just greatly appreciate the amazing and caring customer service!
Chris Clark: This is my go-to Apple Store… a little bit smaller, a little bit less nuts than most Apple Stores! Great staff always makes me feel welcome and not like an idiot when I have questions.
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Computer store
5. Micro Center - Merrifield
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· 3638 reviews
3089 Nutley St, Fairfax, VA 22031
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Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
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Cell phone store
6. AT&T Store - Fairfax
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· 175 reviews
11015 Main St, Fairfax, VA 22030
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Josh Onishi: I had excellent experience at this AT&T store. Employees like Darlene were extremely helpful and friendly. Although I had to make a follow-up call to confirm a few things, overall they provided excellent service. Highly recommended.
David Macfarlane: Ricky took care of me and helped me out immensely. I was very impressed with the level of customer service and thorough product knowledge he had.
grammy stinson: Darlene provided us exceptional customer service today! She was very knowledgable, professional and friendly. Thanks, Darlene!
Joilyn Martin: I walked into the store thinking I was just getting a new iPhone - but I left feeling better informed & extremely well taken care of. Marchion was my sales representative & he walked me through the various features of each phone with NO Pressure Tactics. He assisted me with choosing tasteful & functional accessories to make my connectivity more efficient but also expressive of my individual personality & wishes. And the SAVINGS he found for me? - WOW! Together with the store’s manager, Lauryn, he slashed costs for individual items, maximizing my discounts, and set me up on a better monthly plan than the one I had been using. I was not looking forward to the trip - but I am… One. Happy. Customer. KUDOS to the whole team!!!
Yevgeniy Gusev: Darlene was great helping me to port the number and answer all of my questions!
Ariel Lyon: Received great customer service. Jonick was very helpful and willing to find great affordable phone plans for me and my sister. Was able to switch over from a high phone plan to a great company like AT&T. Jonick was awesome!
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Electronics store
7. Apple Tysons Corner - Fairfax County
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· 921 reviews
1961 Chain Bridge Rd, McLean, VA 22102
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steve: I came in to have my iPhone 11 screen repair. Once I got to interacting, everything went very smoothly, from David to Paul and then on. In fact, maybe the blue shirts worn by the reps, that I had to identify them by, was good move. Blue is calming. And the interaction throughout was calm too. Thank you much for such good service!!
Scott Krieger: Yasmin and David are two of the best, most respectful and helpful customer service representatives I have ever had the pleasure of interacting with. Both of them were extremely helpful and they did everything they could in order to help us. We came in very late, without an appointment and they did everything humanly possible to resolve the issue.
Patrick McGartland: The back of my iPhone 12 Pro Max completely shattered and I had it fixed here. I was initially hesitant about visiting this location after reading so many 1 star (less than pleasant) reviews of customers visiting this location. I made the appointment anyway and had an overall great experience. I was educated about backing up my phone by Mike who initially helped me with the appointment I made on the support app. His council was genuinely helpful. He let me know the reality of what I requested ( wiping my phone with no back up and I would lose EVERYTHING) for the sake of expediency. Which was very helpful. I left and backed up over 256gb of data on very fast Wi-Fi which took about 3.5 hours. I retuned without an appointment and I only waited for about 5 minutes when Cody helped me complete the screen repair. Because I had apple care and no hardware damage to my phone even tho it was shattered and some hardware was exposed I only paid $24* to essentially get a new phone after not having a case on it for many months. Best deal ever. I retuned in an hour and they completed the work in the window they gave me. Another gentleman, (who’s name escapes me) helped me pay, reinsert my SIM card and pick up my phone. No mask required. No security guard barring people from coming in. Very smooth and easy transaction. I will be returning. A 5 star review was definitely in order for the entire staff and overall experience I received. Thanks guys!
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Department store
8. Target - Washington
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· 777 reviews
3100 14th St NW Ste 201, Washington, DC 20010
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Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
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Electronics store
9. Apple Reston - Reston
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· 875 reviews
11937 Market St, Reston, VA 20190
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Susie Patrick: Based on the amazing customer service my mom and I had today at Apple Reston, I felt compelled to write a review. My mom made an appointment to get an Apple Watch for me and technicians Jonathan and Patrick were both outstanding. From helping me get my watch set up to helping my mom with other questions about her phone, they both went above and beyond to help us out. They made what is usually a boring and tedious experience, a really great one - and we both left feeling excited and confident about using our watch/AirPods/iPhone. Thank you to you both for your patience, kindness, and professionalism!
Dee Kay: I had a great experience picking up my online order today. I was literally in and out within minutes. I was dreading the process because I thought I would be waiting for a very long time, but everything went smoothly. I will definitely make more purchases at this location going forward.
Daniel J.: Aaron was great! Apologized for the wait and great customer service personality! Went to reset phone. Told me to make appt. and come back for Genius. Came back n waited for 30 min. Staff seemed unprofessional with lots of teenagers talking away with poor customer service. Could not distinguish who are staff or customers. I would come back just for Aaron as he made my experience all better from losing patience.
Brooke Hayes: Thank you to my tech Mo! I had the hardest week at different Apple store locations trying to fix my iphone and he was able to solve my problem in less than 30 minutes. He was kind, efficient and cared about my situation. Thank you Mo!
ابونوره ابوتوفي: The staff was so nice and respectful, there was so many parking lots for me to park in! The shop was so big and there display electronics worked very well. I recommend this Apple shop.
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Department store
10. Walmart Supercenter - Washington
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· 7110 reviews
99 H St NW, Washington, DC 20001
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Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
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Department store
11. Target - Washington
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· 108 reviews
1515 New York Ave NE, Washington, DC 20002
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Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
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Department store
12. Walmart Supercenter - Washington
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· 6250 reviews
5929 Georgia Ave NW, Washington, DC 20011
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Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
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Department store
13. Walmart Supercenter - Washington
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· 5946 reviews
310 Riggs Rd NE, Washington, DC 20011, United States
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Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
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Department store
14. Target - Silver Spring
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· 69 reviews
7828 Georgia Ave NW, Washington, DC 20012
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Edward Holman: I’ve been coming here since August and they are rarely ever stocked, even when the website says items are in stock. Target needs to find a better way for the in-store inventory to better communicate with the website inventory and keep the shelves stocked. I don’t think it’s a individual store problem, rather a problem with Corporate. I will rate this Target 3 stars because of the floor associates. They are always nice and go above and beyond to help out. Kudos to them!
Janice Temple: This Target Store is well-lit with wide aisles. I went there on a Sunday evening. Some of the shelves were empty from Saturday shoppers. I wanted to buy Figi Water but they were sold out. I am impressive by the organic selection of groceries. The parking was plentiful the day and time that I went.
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Warehouse store
15. Costco Wholesale - Washington
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· 7913 reviews
2441 Market St NE, Washington, DC 20018
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Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.
George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸
Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!
Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!
B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.
I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.
Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.
