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1. Central Safe & Locksmith Co - Washington
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5
62 reviews
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Address: 1107 7th St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 842-0414
Business type: Locksmith
Marie Beattie: Awesome customer service and was very affordable😊 4 keys made. I was in and out in a short period. Just now posting but went in 2021.
Rick Yorgey: Even if no one else can copy your old, OLD key, Central can and will make copies in minutes!
Brian Hammond: These guys are legit locksmiths and key cutters. Large inventory of key blanks.
Lee HABER: These folks solved a problem that others could not. We had a key we needed a copy of and after going to three hardware stores and having over 6 keys cut, these guys were able to make a copy that worked! And to top it off, the man put the two keys that wouldn’t work on his machine and made another pass and got them to work! I will be letting our building manager know that these guys solved the problem. It was a long trek by transit from the National Cathedral, but these guys made a copy that worked and fixed other people’s work, so it was well worth it!
Janine Odin: Great service. Quick copies. Knowledgeable.
2. Liberty Safe of McLean - McLean
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5
7 reviews
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Address: 6224A Old Dominion Dr, McLean, VA 22101
Schedule: Closed ⋅ Opens 10AM
Telephone: (571) 620-6515
Business type: Safe & vault shop
Nicholas Ayers: Very friendly and helpful staff. Blaine was able to help point me to the perfect safe within my budget and fit all of my needs. Will definitely be recommending this location to anyone who needs a safe in the future
Response: Hey Nicholas! Thanks so much for your kind review. We love Blaine too and are so glad he was able to help you find exactly what you needed. We hope your safe serves you well for years to come, and please don't hesitate to reach back out to us with any questions or future needs!
Noah A: Outstanding safes, the best in the business! Customer service is superb and their moving team is extremely professional. If you’re looking for a safe you came to the right place! Love my new safe.
Response: Thanks for the kind words, Noah, and congratulations on your new safe!
joelon talbert: wonder place to get your gun safe super helpful friendly and knowledgeable. tell them Joe sent you.
Response: Thanks for the kind words, Joe! Glad we were able to help you out.
Duriel Randolph: Excellent customer service. No issues on safe pickup
Response: We are glad to have been able to help you, Duriel! Enjoy.
3. Frager's Hardware - Washington
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4.9
739 reviews
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Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 543-6157
Business type: Hardware store
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
4. Lowe's Home Improvement - Washington
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5
1968 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
5. Safeway - Washington
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3.8
1304 reviews
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Address: 490 L St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 719-2435
Business type: Grocery store
Your Helpful Wendy: I like how they have a big variety of products and also they have their own brand which was cheaper than the regular ones. Everyone working here is amazing and this location of safeway also has a Starbucks in it. You can ask customer service for the Safeway card and this way you can get extra offers and good deals.
Response: Hello there! This feedback is wonderful to hear! We have shared your positive comments with the proper Teams for review and acknowledgment! We greatly appreciate your business as your local Washington DC Safeway and cannot wait to see you again soon!
Aida Willis: The music will make you want to dance and the staff are humble and friendly.
Naomi Rich: Update: I did as Safeway commented, which was just for show. The only feedback from contacting them via their website was the generic auto reply. Worst Safeway I’ve been to in any state. Worst customer service, poor/no attention to COVID cleanliness throughout the pandemic, and ALL staff I’ve interacted with at checkout act as if scanning your groceries are a burden. Sorry if Safeway treats your horribly, they charge enough to pay you more. If you have any issues or questions, you will never be helped and will actually be made to feel like a problem. A manager literally got upset for me commenting that my Safeway card didn’t work. I truly wish this wasn’t the closest market, when I can I walk two miles to avoid it.
Response: Hi there, Naomi. We are very sorry to hear we missed the mark at your local L St location! Your feedback and business mean a lot to us, and we have shared this all with Store Management for further review. And, we would like to get you in contact with them personally on these matters. At your earliest convenience, please chat with us using the Contact US link towards the bottom of our website. We look forward to hearing from you very soon.
Isabel Moris: Attempted to do grocery pickup at this location because of COVID; the phone for pickup was going straight to voicemail (it had not been set up properly). Attendants did not provide good service 1.they asked us to go inside to the main checkout area 2. they did not let us finish saying what we needed before instructing us to walk to another spot in the store If you can choose another location. If you are COVID conscious or need extra assistance this is not the store for you.
Response: Hi Isabel, thank you so much for your honest review. Please contact us on our Contact US page or on our website using the questions bubble on the lower right-hand side so that we may get additional details about your pick-up experience to further assist you. Thanks again, and we look forward to hearing from you.
Mary Lewis: The fact that I waited in the customer service line for 30 minutes today? With no one at the counter?? Is just the tip of the iceberg for the horrible service that’s always being shared at this location! A COMPLETE HORROR ! This is not the first time! I called the store 3 times and being disconnected and hung up on! …. The drive up and go persons were soooooooooo busy with Drive up and go that they couldn’t even answer a question for me! The person at self checkout also Walked passed me as if I was never there! Thank GOD when the manager finally came? She was polite and courteous! No one paged her! They let me stand at the counter for 30 entire minutes!….this is my second unsatisfactory experience here! The first time I complained I never got a call from A leader on store level or a District leader! City vista? At this point? Hechinger mall and Minn Ave are delivering a better experience than you al! And we allllllll know how ratchet those stores are! Hopefully this feedback helps front end service to improve because professionalism, morale, and common humanity lack big time in this HORROR of a store
Response: Hello Mary we are sad to hear about the service you experienced with our associates. That is not the level of customer service we expect from our employees. Please know that this is not the impression we'd like you to leave our store with. Every experience is important to us and your comments have been shared with the leadership team at this location. If you wish to be contacted personally please chat with us on our site or reach out to us through our Contact US page.
6. Safeway - Washington
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4.2
1741 reviews
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Address: 3830 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 12AM
Telephone: (202) 722-4023
Business type: Grocery store
Ella Mae: THAT LADY ANGELA THAT WORK THERE FOR NIGHT CREW NEED TO BE FIRED! SHE IS NOT A PEOPLE PERSON. AND THE OTHER YOUNG DARK SKIN GIRL TOO! THEY ARE NOT PEOPLE PERSON. THE DARK SKIN GIRL SLAMMING STUFF AROUND AS SHE IS CLEANING AND MAKING ALL TYPES OF GROANS WHEN PEOPLE NEEDED HELP AT SELF CHECKOUT. DONT EVEN GET ME STARTED ON ANGELA! SHE IS SO RUDE! I NEEDED CASH BACK AND THE MACHINE DIDNT GIVE IT BACK AND SHE ACTED AS IF I WAS HER WORST ENEMY. SHE WAS SO MEAN TO ME. IM PREGNANT AND I HAD MY ONE YEAR OLD SON WHILE SHE WAS ACTING LIKE AN ÄSS. WE WERE SCARED FOR OUR SAFETY! SHE CONTINUED TO BE SO RUDE I HAD TO WALK OUT WITHOUT MY CASH BACK AND SHE STARTED YELLING AT ME ACROSS THE STORE BECAUSE SHE HAD THE MONEY THE WHOLE TIME AND CONTINUED TO BE DISRESPECTFUL. WHOEVER HIRED HER NEED TO RETHINK THAT. HER WORK ETHIC MIGHT BE GOOD BUT SHE IS AN ÄSSHOLE AND I HOPE SOMEONE MATCH HER MOUTH AND GIVE HER A TASTE OF HER MEDICINE. I WASNT GOING TO ARGUE BECAUSE MY CHILD WAS PRESENT AND IM PREGNANT.
Response: Hello, Ella. This is not the kind of experience we want our customers to have in our stores, and we would really like to make sure that this is adequately addressed! If you could please chat with us via the Contact Us section of our website, we would be glad to get you in contact with the Store Leadership!
Kenneth Kiser: I always love having to get my groceries from this Safeway store. Its clean and stocked up fresh in every department.
Jacob Vassalotti: Store is clean and well-stocked. Great deals and rewards with the Safeway app. Sometimes lines are long but staff is friendly, and one of the managers is super helpful whenever I need help using a Safeway digital gift card. Just check the expiration date on everything you buy.
--: Caution, this bakery sells old stale cakes. Read the label before you purchase. Yesterday, February 6th, I picked up a chocolate cake in their bakery which appeared to be fresh. We served the cake at home and it was tough and very difficult to cut... then looked at the label and saw that was "packed" on January 21 which was 16 days earlier....ancient in cake time.
Response: Hi there, Bobby. We are very sorry to hear about this experience you had with our Bakery items at your Washington, DC location. Your business and feedback mean a lot to us, and we have shared this with Store Management for further review. And, we would like to get you in contact with them personally on this. At your earliest convenience, please chat with us on our website or through our Contact US page. We hope to hear from you very soon.
Harriet Saulsbury: It was quick and fast the dr. Was very friendly when giving me my covid booster shot.
7. Walmart Supercenter - Washington
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4.1
6250 reviews
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Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
8. Walmart Supercenter - Washington
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4.1
5946 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
9. Walmart Supercenter - Washington
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3.8
7110 reviews
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Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
10. REI Co-op - Washington
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4.3
671 reviews
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Address: 201 M St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 543-2040
Business type: Camping store
Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.
Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!
R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.
Bogi Yohannes: Many thanks to Tim in the bike repair department for excellent work fixing my brake line and coming up with an alternate way to fix my broken basket being held by zip ties.Tim took the time to really give great customer service and make it an amazing experience.Thank you Tim and REI for the best bike department.You guys rock to keep us rolling.
11. Spencer’s Safe & Lock - Loudoun County
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4.2
36 reviews
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Address: 46000 Old Ox Rd #100, Sterling, VA 20166
Schedule: Closed ⋅ Opens 9AM
Telephone: (703) 471-9022
Business type: Locksmith
Victoria Shelton: Positive: ProfessionalismScott came out to rekey our locks. He was prompt, very professional, and helpful. He pointed out some maintenance issues with one of our doors, and even tried to fix it himself. He did a great job with the locks, and they are all very smooth and easy to use. Thank you for another great job!
Response: Thank you, Victoria, so glad we were able to help you again! We appreciate the five stats and glowing review!
Michael Machado: I initially wrote a bad review but I’m updating with new information. They had issues re-programming my auto remote which I was able to quickly get reprogrammed at a different locksmith. They charged me $20 for their attempt which I totally disagreed with. I left and called them a few days later and explained that the remote was easily programmed by another locksmith and they quickly refunded my money. Overall they were very nice and completed the work however I was not happy that I had to pay for something that didn’t work initially Service: Car digital & remote key reprogramming
Lisa Mackin: Positive: Professionalism, Punctuality, Quality, ValueGreat overall experience. They were polite and professional on the phone and sent someone to my home within 30 minutes. Scott (the technician) was professional, fast, and explained the issue and the solution. I would definitely use them again!Service: Repair hardware
Response: Lisa, thank you for your feedback Your review is very important to us!
12. Target - Washington
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3.3
108 reviews
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Address: 1515 New York Ave NE, Washington, DC 20002
Schedule: Open ⋅ Closes 9PM
Telephone: (202) 914-2396
Business type: Department store
Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
13. Best Buy - Washington
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4.1
2199 reviews
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Address: 3100 14th St NW Ste 203, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 387-6150
Business type: Electronics store
Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Mlungisi Theodere Cade-Mnisi: Best Buy Columbia Heights was awesome!!! I had been saving up for a new laptop that I need to purchase for school and had saw an amazing special that best Buy Columbia Heights was running for Quality Laptops on a budget! Domane whom is an employee of Best Buy Columbia Heights was so so helpful, knowledgeable and kind and gentle! He rocks!!! 5 stars for Domane! I ended up purchasing the HP laptop that is 17". It runs smoothly and has been the perfect choice for Online School. I also purchased the Microsoft 365 Home Version which was a great investment too. Also I paid to be a TotalTech Member. The TotalTech Membership
Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.
14. Target - Washington
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3.6
777 reviews
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Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 777-3773
Business type: Department store
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
15. Trader Joe's - Washington
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4.7
454 reviews
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Address: 2101 Wisconsin Ave NW Ste A, Washington, DC 20007
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 944-8403
Business type: Grocery store
Natalia Suska: Best grocery store in the area! It has the cheapest prices in Georgetown because they do not price surge based on location, like Safeway does. The staff are all really nice and helpful too.
Alex Navarro: Great store. Not enough variety for me to shop there exclusively, but I do love many of their items enough to make a special trip. The service from the staff is always excellent. As with all Trader Joe’s, the parking can be a nightmare. Too many spots jammed in.
Lillian Bauer: I visited Monday 03/21/22 around 4:30 pm! Got all my groceries, but unfortunately the woman packed my bags too heavy. I figured my car’s around the corner - I’ll be ok. Well, I was wrong all my items broke through the bag on the sidewalk. Of course all the eggs broke:( I set them aside, picked up my groceries and went to my car before another bag broke. A young brunette woman saw me, ran to my car and offered to run inside and get the items that broke! She was on parking duty. I wish I got her name but let me just say - what a wonderful person!!! This store is beyond lucky to have her!
Maribel Jimeno: The bestTrader Joes in DC. they are increasingly adding more and more fresh unpacked produced which is nice. If only they had more variety of fish and meats, this store would be perfect.
YOUNG-i The GOD: Great customer service goes a long way. Always clean, lines get long but move fast, and they of course have some of the best produce and vegan products on the market. And I don’t think anyone beats their wine prices!
16. U.S. Department of Homeland Security - Washington
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2.5
12 reviews
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Address: 300 7th St SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 282-8000
Business type: Federal government office
D Jameson: "The Ministry of Peace concerns itself with war, the Ministry of Truth with lies, the Ministry of Love with torture and the Ministry of Plenty with starvation. These contradictions are not accidental, nor do they result from ordinary hypocrisy: they are deliberate exercises in doublethink."- this needs to be shut down now. Do not work with these people.
Demetrius Gethers: I was not happy with the automated answering machine because it tells you that they can help you with your questions but they only answer certain position for certain questions and I was not happy with that at all
dion thorn: Bunch of gestapo tyrants.
Kevin Davis: Worst episode of Portlandia ever. Would not recommend
Utsav: Thank you for keeping us safe
Thiago Roberto: Horrible
17. Costco Wholesale - Washington
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4.5
7913 reviews
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Address: 2441 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 269-8540
Business type: Warehouse store
Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.
George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸
Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!
Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!
B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.
I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.
Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.
Cynthia Smith: Some staff are rude, I believe that everyone needs to take the time and rate this store, I was one of those who instead of addressing the rudeness, i thought maybe some one else can address it but if we all think this way, then we are all going to get stuck with same rude people. I finally had enough, I addressed the problem. The store need to train staff on cultural sensitivity. Some cashiers bully customers, sad part too much hatred in this store. Hope the corporate sends people from headquarters and experience the hate maybe this store can turn for the better..the store have a good seafood manager. He listened to me while i was looking for a manager to address the bad treatment i received. Costco we want to be welcomed in your store
18. United States Postal Service - Washington
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2.1
100 reviews
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Address: 3321 Georgia Ave NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 9AM
Telephone: (800) 275-8777
Business type: Post office
Chaturbhuj bhojwani: Great customer service Post office clerk was very nice. Lots of parking available outside this location is not very busy around 2:30 PM.
wind day: Pleasant and fast service. I was worried coming in to send a package since the ratings here are so bad, but the USPS lady/clerk greeted me nicely, was very pleasant and helpful. I was in and out in 5 mins. Place only had 2 other customers on Friday afternoon.
Nancy Cosner: I read the reviews before I mustered enough courage to stop in. I was concerned. To a very pleasant surprise, the young lady working there could not gave been more helpful. Quick visit in and out in less than 10 min.
Jill Borowski: I had a simple question about where to place a prepaid package and was rudely yelled at then ignored by an older woman working there. All I needed was a yes or no, but she couldn’t be bothered. Luckily another lady working there answered my question and was actually helpful. So a big thank you to that kind woman and I can only hope the first woman I dealt with was having a bad day and decided to externalize it.
Trevor Diaz: I’ve used this post office for the better part of 3 years. Disorganized with piles of stamps, paperwork, and cash behind the desk. Impossible to see prices until you’re standing at the bullet proof glass and despite the five service stations it seems like they’re staffed by one person every day of the week - it’s the same lady and man oh man does she do her best against her he never ending onslaught of customer dissatisfaction. If USPS gets around to reading these reviews, please heavily consider hiring some extra hands for the front of house.
Vinny Kennedy: Woman working this post office takes lunch whenever she wants and refuses to service other customers who come there during the posted working hours so she can have her personal time. Unreal. Would give 0 stars if possible.
Gwenaëlle Dufour: Umm... they close and work whenever they want. You can come anytime during the day, and you never know if they are open. Lunch break, time break, whichever break. They need more employees or better management. Not reliable. Go to the others USPS nearby.
F Wmson: This post office is understaffed resulting in a very long line of cutomers. With that said, the employees are great. They take the long line in stride and treat each customer with respect. They are cordial, very helpful with getting you serviced and believe it or not very proficient at their jobs.
Concerned Citizen: I happened to come during “lunch hour” at 3PM which left me waiting in a line of about 20 people. They don’t leave anything out at all so there’s no way to prepare while in line even if you’re waiting for the employees to slowly return from their lunch break. I had very important time sensitive documents to send so I had to come inside despite feeling concerned about COVID safety. I finally got to the front of the line and the lady behind the counter made me go to the back to get my box then wait again. They don’t create labels for you- it’s basically all DIY. When I asked for scissors to cut the tape (provided behind glass window) I was told to use a pen instead. I guess they have issues with theft here. So I finally get everything, and then the one worker who was just sitting there just stares at me. Eventually, I get to the other slightly more helpful lady who rang me up. I definitely tracked that package more than any before given its importance and leaving feeling like I’d experienced one of the most unprofessional and uncleanly post offices ever. New York subway stations might be cleaner than this place.
19. Goodwill of Greater Washington Retail Store - Washington
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3.9
408 reviews
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Address: 2200 South Dakota Ave NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 715-2658
Business type: Thrift store
Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.
Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.
Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.
Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅
bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!
20. United States Postal Service - Washington
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1.5
13 reviews
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Address: 1222 9th St SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 9AM
Telephone: (800) 275-8777
Business type: Post office
Geramie Ervin: So I’m a disabled veteran and I went here to mail something and the lady who helped me was busy watching her TV show after I was standing at the counter for a few minutes so I finally asked her how her day was going she seemed irritated to come help me it was difficult to understand her although my hearing is no longer the best and with wearing masks it makes it difficult to hear as she was giving me instructions on how to seal the box she angrily yelled at me “are you drunk?!” I’ve worked in sales and customer service a large amount of my life I was completely respectful of her and for her to treat a customer this way is completely unacceptable. She apologized only after she saw my demeanor change and I could tell she just didn’t want to get in trouble. Hopefully the manager or someone in charge of that post office will hold her accountable. Unfortunately I didn’t see a name tag and on the receipt it just says the person who did it was clerk 19.
Kristin Roesch: The USPS constantly delivers packages and mail to the wrong mail boxes. My tracking numbers say delivered but I never received my packages. This has happened so many times to myself and others that live in my building. Our mailboxes are marked with our unit numbers and names so this really should not be an issue!
Jennifer Sundook: They are closed at 2:35 on a Wednesday. No reason given. Their lunch is supposed to end at 2:30. This is not the first time they have been closed when their hours indicate they should be open. I waited 10 minutes and then a pedestrian told me he waited 30 minutes yesterday and no one ever came. Left without sending package.
Justin Casey: I can’t say the customer service here is excellent by any means.
Zygmunt Czykieta: Inside Military Complex. Not open to public.
Savanna Lightcap: Drove far out of my way only to find this location is not open to the public 😒 wish they would update their public information.
Carolyn Rice: Not accessible unless you are federal government or military!
