Best Online Decoration Shops In Washington Near Me

geeky_mimi: Extremely unfriendly. When you enter the owner does not greet you. I heard two customers say bye and he just ignored them. Then he asked if I needed anything and I responded no just looking because it was my first time in there and he gave me a dry “thanks”. If I could give zero stars I would.

Olga Pina: If there was a way to give no stars to this store in this review, I would. I would not advise anyone to shop here unless you can walk out with the merchandise in hand. They have beautiful selections but offer terrible customer service after taking your money. I paid for a gift item on Sept 30, 2018 and learned more than a month later from the intended recipient that it was never received. After more than 90 days and multiple calls to the store manager, Troy, the wrong product was sent. Throughout this period I was the one always following up--the manager was never proactive in calling me to explain any delays, was full of excuses and promises that did not pan out factually, and to date still no refund. Truly a rip off! Not what you would expect from this type of store.

Desiree Scherini: Unique upscale home and personal accessories- huge assortment of specialty fragrance and body products I’ve not seen elsewhere. Great gifts, fun browsing.

Deborah Galvão: The owner is awesome and the store has only high quality things from soaps to linens the greatest place also because they haave their cute dogs running around, simply love this shop

Corinne Skalicky: The owner was very friendly and helpful! Lots of cool merchandise.

Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.

Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.

Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.

Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.

Nikki Banner: Beautiful store with LOTs of sales associates. But not one does design and can’t give input. You have to book an appointment online. They also are promoting 15% off on their site but they weren’t knowledgeable in store. Could definitely be improved. For those buying put your email in online and get the promo code. Promo code can be used in store

Sha Mar: I love this store. Staffs are friendly, polite and professional! Furnitures are modern, stylish and elegant! Atmosphere is fantastic!!!!! You can spend hours and hours looking around and nobody would even bother you! This is my kind of furniture store! They recently added natural plants into their designs looks like heaven on earth to me! You should definitely check out their new designs, details, their new fresh plans with pots and etc ... super stylish and very up to-date with modern style of living plus the touch of nature which is perfect.

Muge Sherdil: This place is awesome! We have been furnishing our entire home from here. The place is inviting and very cute, but above all, customer service is above and beyond. They are always friendly, helpful and very accommodating. At a particularly busy time a few days ago we paid another visit to the store and we were catered to with such care it is unbelievable. Ray and Britanny went out of their way to make it convenient for us and always kept their friendly demeanor. Thank you so much!

TANER Karagoz: I bought kitchen cabinet handles from cb2, very nice and high quality

Lilian Hu Nguyen: Lovely store with plentiful associates right on main and main of Gtown. The associates here are super pleasant and helpful as well. Possibly due to demand in the area as the only store, but the inventory is consistently pretty low or non existent.

Sara Tenney: I had a bad experience with the store manager. I returned pillow cases and she told me they were used which they weren’t. Apparently my cats had climbed into the bag which cats are known to do and the pillow cases had cat hair on them. It was of course what she should have inquired but it was clear she didn’t believe me when I said they weren’t and I felt terrible that she believed I was lying. She could have handled the situation with a lot more grace. I won’t be back

Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.

Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.

Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.

Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.

Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!

Nikolas G: This is a great location with incredibly friendly staff. The design team is always happy to help and the sales team are helpful and available without being pushy or too present. Good selection, very well organized, beautiful layout.

Tommy Tang: Very nice and east pickup experience! The stuffs are so nice!

Ardavan Tookaloo: Very modern and beautiful. I like this place a lot. You will never walk out empty handed.

Aysenur Melek: We had an awful experience here. Arlington deserves better. Keep your business to better places. They make people feel as if the stuff in the store is more valuable than them.

Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.

Matthias Galan: Customer care at this location is super unhelpful. Brought in a broken item got yelled at and was refused to replace the item today.

Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!

Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.

Patrick: The people working do not wear the masks appropriately - mouth covered, nose not. One employee was kind enough to put more disinfectant wipes for the carts after asked him to. Cool products and great place to get small sized items for travel.

Shelby M: I love this store! Need a gift in a pinch? Just want to browse for yourself? This place has something for everyone, from Dad to your nosy neighbor to your in-laws. I just found gifts here for both my parents - shopping, done in one stop.

Manfred Phemister: Great gift store for those souvenirs from DC and special gifts. Returning customer.

Denise Strunk: Great shop! So many fun items!

Scotty ST: Best place to find a nice house warming or birthday present for someone that is local DC themed. Many options to choose from for gifts. A friend of mine got his niece the cutest baby outfit while I got some DC flag themed drink coasters. There are nice pictures, paintings and anything you would need to deck out your home in DC fashion.

Brionne Griffin: This place has the perfect assortment of well-known brands mixed with local DC pieces. On one table, you’ll find yourself browsing their selection of DC prints and coasters and on the next table, you’ll find Voluspa candles and Alexis Bittar jewelry. The owner really has a talent for curating and I can’t wait to see what new items await the next time I go.

MkMG09: - big selection of different things from food, alcohol, kitchen Ware to cards, painting, and body Care - friendly staff that is helpful - prices are good - clean, organized layout - this place is awesome and one of my favorites to shop at - I would highly recommend this place

Lavonnia Johnson: You will always find something in this store for your home. There are many unique items to look at. You may just find what you are looking for.

Carla Ferguson (Your Bon Viveur): They always have the best items in stock from household items, to furniture, to gift able items, and a great variety of food, snacks and wines.

James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.

M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.

A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!

Matthew Weaver: Always easy when you check in via the email for order and it comes right out.

DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame

Gretchen Wallisch: Pillar & Post has some of the most beautiful and unique antique pieces I have seen in DC. They have all sorts of beautiful new items too. Everything in the shop is tasteful and thoughtfully curated. The owner and staff at Pillar & Post provide exceptional customer service. I had a lot of questions about different pieces at the shop and they went above & beyond to answer every one!

Vandana Puri: Loved this store! I got the perfect hostess gift from here. The owner seems to have worked hard to curate it- since every item seems so unique and well thought of ! And ieverything being British provides an added charm. Super friendly staff too, overall a great experience!

Mike Gardner: I just made a phonecall to this store a few minutes ago to simply inquire about english antiques. The gentleman on the phone was rude, unhelpful and absolutely condescending. It turns out he was not a full-time employee, just someone the store owner needed to watch the shop unexpectedly while she was out. I was, however quite impressed with the way Daphna quickly contacted me to share her concern about my experience and to reiterate how important personal, insightful and positive experiences are to a boutique shop. When a business owner handles a situation like this, it speaks volumes about how they run the business as a whole. We will look forward to supporting Pillar and Post in the future and enjoying their high quality imported treasures!

abe peled: A tastefully laid out shop featuring a selection of mostly British antique furniture and accessories, integrated with leading current British brands of home decor, and modern American lighting, all accented with an eclectic mix of old paintings and prints, as well modern British painters.

Nigel Smith: Being mostly English, I feel I can confidently say that this shop has got the essence of the country to a tee.interesting curios which are hand-picked directly from the UK with discerning taste. The staff enthusiasm and knowledge about their wares cannot be equaled!

ruti arad: Loved this shop, great British antique furniture, and accessories, bought a beautiful pair of brass candlestics, and two of their organic candles from Daylesford, tomato vine, amazing Daylesford

Matthew Watson: Great selection and a kind proprietor. What more could you want?

Drew Callahan: Beautiful English Antiques

Jordan Wells: My family had a great experience. From initial contact, to storefront appointment, to delivery, single Interior Define employee we spoke to was personable, kind, and patient as we figured out what was best for you. My dad and I enjoyed our in-store visit, and loved how thorough Beth was in showing us the pieces we were interested in. The furniture is comfortable, and it’s the upgrade our living room needed. Overall, the only issue we had was with the delivery partner (notified us of delivery date the day before, arrived outside the delivery window, and did not unbox the furniture or remove the boxes as they were supposed to). Luckily it wasn’t the end of the world for my family, and when we let interior define know they were very apologetic that we’d had that experience. However, I don’t hold that against them, and I believe they’re looking for a better delivery partner. Again, this was a wonderful experience, and I know where to go the next time I need furniture!

Thomas King: I was struggling to find a sofa I liked, and dropped by Interior Define. I had a friend who had had a good experience there, so went in with some hope. The team at Interior Define, and the products they showed me, far exceeded the hope I had. I was so happy with the experience, and with the customer service. My rep Aera was friendly, helpful, and creatively astute. She listened to what I was looking for, and provided great feedback and insight. Ultimately she helped me order my sofa at 10pm at night. It was the best customer service experience I’ve had in any design or furniture store. Now I’m just waiting for the sofa - but so far, so great!

Lauren Smith: If you’re considering ordering from here don’t. I ordered my couch in May of 2021 knowing there would be delays, but nothing could have prepared for just how long it’s taken. Customer service does their best, but every time I speak to someone I get a different response on basic things like whether my couch has been built, where it is in transit, and when it will be delivere. Save your money and buy a couch somewhere else.

S M: I am writing this before even receiving the product, but with the customer service I have experienced this far I want to warn others. They have a general lack of transparency and delivery changes from when we ordered it of 2 months to now 6 months. Additionally they claimed to want to support healthcare workers but only in very narrow terms. I asked to cancel and was told there is 50% cancellation fee within 30 days even though production has clearly not begun. Stay far away from this company and stick with companies that value customer service.

Catherine Christine Turner: Had such a great experience at this location! Kirby is amazing and she helped me pick the perfect sofa for my new home. Her customer service was excellent, all the way down to potential rugs that would go well with my color scheme. Her patience and knowledge of the products were stellar, which helped me to make a well informed decision in the end! I will definitely be back.

Diamond Wilson: Poor customer service experience…We arrived for our 2pm appointment and we were not greeted by anyone. We sat around waiting until 2:15 when finally someone came over to let us know they would be with us shortly. I asked how long the wait would be because “shortly” could mean anything. She said 20 more mins. The associate was not apologetic at all so we decided to leave. There was no respect or consideration for our time and I will not be returning. I’m truly disappointed that this establishment lacks basic manors and customer service skills. We went to West Elm across the street and had a much better experience and our couch will be here in a few weeks!

Maria Rizo: Such a great experience at the DC showroom, Blake is an absolute dream to work with! He walked us through the entire process and made sure all of our questions were answered.

Erin Wagner: I’ve gotten so many high quality items from Miss Pixie’s over the last several years, but today I’m finally leaving the five star review they’ve always deserved! We had scheduled a delivery for them to bring a table we purchased, and Miss Pixie herself rolled up in a pickup truck this morning right on time. It turns out the delivery drivers were stuck in an elevator, but somehow that didn’t stop them at all! We gave her a hand and she didn’t charge us the usual delivery fee to make up for the trouble (what trouble?!). We look forward to continuing to shop at Miss Pixie’s as we furnish our home.

India Lindsay: Store has a variety of furniture, art, and random decorations. Everything is laid out artistically while still being easy to walk around. Majority of items are on the pricier side, though you can find a few steals. I snagged a painted medium-sized pot hand painted in Italy for $12.

Jace Warble: Miss Pixies is a lovely little shop with beautiful pieces, helpful and knowledgeable staff, and price that matches quality. Definitely worth stopping by!

Amy Clerkin: Nicely curated selection of items at reasonable prices. Owner is very responsive to any concerns. We love our vintage couch

MrIrali: One of the cutest boutique home goods stores in DC. And reasonably priced too

Brittney Valcin: I absolutely LOVE Miss Pixie’s!! My mother has raved about this place for a long time and I finally had the pleasure of stopping by. They have a wide variety of things for every taste. So much character! I love to buy random things lol. So of course I bought a few things 🤣. One store that is true to “if you love, BUY IT! It may not be there tomorrow!” I WILL BE BACK

Alexandra Goodman: Lovely antique store with some really nice pieces. Prices for some of the larger items were reasonable, but pricing was kind of all over the place. Obvious sets of items (chairs, side tables, glasses, etc.) were priced individually which was weird for an antique store. Other pieces were priced way too high, like $95 for an IKEA mirror or $250 for a simple basic wooden console table (which would have been $50 anywhere else but DC). Overall, I enjoyed this store and walking around inside, but I probably won’t buy here due to the pricing.

Amber Wason: My favorite store in DC. The gifts are carefully curated and always a hit. Staff is friendly and helpful. Recently utilized their personal shopping service and they virtually shopped for my gifts, had them waiting in a basket when I picked up. Can’t recommend enough! Panda and T Rex t-shirts pictured here. ✌🏼

Julie Donnan: What a fun shop! Great variety of high quality goods, but what is even better is the friendly and welcoming atmosphere the staff create. I walked out of the store not only with some beautiful gifts but also a welcome to my new neighborhood & also some restaurant recommendations!

joyce b: Great shop to get local items! Great for picking up gifts. So many items from the DC metro area. Items for the home, beauty products, jewelry/clothing, posters, children’s clothing... Super friendly and helpful when you drop by!

Ankit Patel: Great local shop, which features local brands. They usually have a 10% off coupon available. #ShopSmall

Jacqueline Haynes: The pieces I purchased at Theodores are perfect for my room. Marion was exceptionally creative (and patient with me) on this project. i highly recommend the store and Marian specifically.

Elaine Bodlander: We had a great experience with Marian Henein at Theodores. She went out of her way to help us select and order a new sofa. She came to the house to measure, made sure everything was correct and made the experience so enjoyable. Would definately reccommend her!

Mehran Bayram: We have been a customer of Theodore for some time now. In addition to a rich lineup of elegant furniture offerings, their service quality is phenomenon. Sandi has a wealth of knowledge about all their offering and matching it to our taste. She is a great decorator with great imagination and taste. She visited our home to give us ideas about furniture. From the moment she walked in she was full of ideas about what to do with what we had and complimenting them with Theodore’s offering without trying to sell us what we didn’t need. Sandi is very friendly, professional and attentive. We wouldn’t hesitate recommending Theodore and Sandi.

Paul Baldwin: A true DC institution. Theodore’s has a rotating arsenal of one of a kind pieces that has kept me coming back for nearly two decades. I have never questioned the value, particularly when I consider the bespoke service that is attached to all of their products. I still have my first pieces purchased in 2003 for my first apartment. Since then, I stop by and pick something up every time I move. Classic and timeless elegance with five star service. Ask for Marian!

Katherine Vargas: Great minimalistic, modern, playful and practical design. I bought two barstools and within a week received them at home. They are hydraulic so I can adjust them to different counter heights - thanks to Ayman and Tom for their through and professional service!

Quoc Thieu Tran: I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!

Shailesh Kumar: Purchased "Indivi" sectional after customization. It fits very well for two families and perfect for our family room. Very sturdy and contemporary style. We also purchased a customized large leather ottoman to go with it. Quite satisfied with the quality- bit on the expensive side but I guess worth it. Very thankful to Aymann from DC store who helped us for this purchase and spent a lot of time explaining and choosing the right stuff. Looking forward to few other Bo-Concept furniture in our home.

Michael Nagan: Two big thumbs-up for BoConcept, and Tim. The first thumbs-up is for the furniture itself. We purchased several Mariposa chairs and a Granada table. We have absolutely loved them both! They are probably our favorite pieces of furniture. The table is incredibly easy to expand and contract, so we actually do it all the time. (The mechanism is kind of fun to use, so I actually like doing it, rather than dreading it.) And the chairs are beautiful and comfortable. The second thumbs-up is for their service. We had a problem with one of the chairs almost five years after we purchased it. The warranty had long since ended, but I contacted Tim (who wasn’t even the owner when we purchased the chairs) to ask about it. He concluded that the problem shouldn’t have happened, so he offered to fix the chair for free. That involved replacing a substantial piece of the chair - which couldn’t have been cheap for them. And they did the repair in about 15 minutes at their warehouse while I waited and chatted with the lovely repair people. I guess you can tell that I feel pretty positive about BoConcept, but they’ve earned it!

Serene Kanaan: Very happy with my purchase. Claudia was very helpful throughout the process, and she always kept me updated with the status of my order and delivery. Delivery team were professional, friendly and efficient, and of course super clean and cautious. Thank you.

Noura Khayat: Regular customer here, and recently used their moving services for some of the bigger/trickier pieces going to our new place. Tim and Danielo did a fantastic job - efficient, clean, painless. A gem of a find for the furniture and moving industries!

Laura Lee: Seriously, the best customer service EVER!. We bought a couch and a rug here and Tim is so expeditious with his replies to anything we needed. There was a little piece of fabric that was sticking out after we got it delivered and he came right away to fix it. The delivery was also the BEST delivery experience I have ever had. SOOOOO OD professional! The inside of the moving vehicle was even cleaner than my house! Definitely NOT a 3rd party delivery service and fake white glove delivery. They wore booties when they came into the house, came within the time frame of said delivery, and gave 20-25 mins notice as promised. I would DEFINITELY recommend them to ANYONE! Superb 5 star service.

rebecca leigh: A lovely store with beautiful things. Sometimes a bit pricey. The service is excellent and warm.

Sandra Biedron: Wow. Great place for vintage jewelry and everything else one needs for a home or office. Not only is everything repurposed but all proceeds go to children in the area that need help meeting their emotional needs. Found four rare Portmeirion pottery pieces as well as two pieces of vintage high-end jewelry. These were very fairly priced with the market. Excellent collection of dishes, silver, and crystal. Go there instead of doing a wedding registry! So much more green! Rock on Opportunity Shop - you made my heart happy today seeing things re-purposed! The place was packed!

Eric Rajendra: The best antique and bric-a-brac store in all of DC. Our family in Georgetown has given thousands of dollars worth in contributions of our own antiques we no longer needed and then we bought thousands of dollars more in antiques we needed!! This place is a gem for us Washingtonians!! The volunteer staff members are truly precious and really dedicated!! They love their work and make the entire experience of browsing a joy. The second floor has great stuff so GO UP!! Jewelry, silverware, Asian antiques, porcelain, etc! You won’t be disappointed. You need to return weekly as new consignments and donations come all the time!! Trust me.

Randolph Lopez: Question the authenticity of the antiques and antiquities. Do not be misled. I was foolish enough to believe the descriptions that were displayed on the Asian pieces and the purity of some silver pieces that I purchased. I am not a seasoned collector. I only depend on the honesty of people; especially those associated with a “Christian” charity.

Tom Preston: Prices are too high, often higher than the antiques shops in the neighborhood. No bargains unfortunately. And reductions are not per standard consignment shops- only 20% every 60 days instead of every 30 days. Not sure how they stay in business TBH.

A. Greenough Dodd: Huge fan of this nonprofit consignment shop (aka The "Op Shop"!) that benefits the needs of DC area children. Always great finds, but definitely allow time to peruse the many items. Well-worth the search!

Angela Van: Clean and organized decor consignment purchase structure (can see how the price drops by date). Always find something when I go in. Unfortunately, they just re-organized downstairs so the bulk is upstairs--no elevator.

Jonathan Fuhrman: Nice place for antiques. Everything has a date it came in and gets marked down every month. Prices are a bit high, but not outrageous.

Yicela Alvarado: If I could give 0 stars I would, Barbara the sales representative clearly is racist. She failed to display minimal customer service engagement with my simple request as a paying customer. I spent over $500 but most likely will not be back. Thanks Pottery Barn!

Joseph Moeller: The posted hours seem to be incorrect. The store closed at 7pm or earlier on a Tuesday night, and the salesperson inside shook her head and walked away when she saw customers knocking on the door to get her attention.

Scott Wagner: Rather poor customer service, considering a reputable product like Pottery Barn. A lot of ignoring salespeople, with some not even bothered to look up from their cell phones.

Loni Cohen: My husband and I went to Pottery Barn this morning with our toddler in tow. We had a fairly clear idea of what we wanted in a living room set and the budget we wanted to stick to. This was the 7th furniture store we visited and finally found just what we were looking for. PROS: This location has two floors with a good number of sofa sets available to test drive and numerous options for fabric. We loved having the ability to customize the furniture to make it exactly what we were looking for at a price we could feel good about (different fabrics have different price tags). We were assisted by Kassie, who was very personable, professional, and extremely helpful. She made the experience of customizing the living room set easy, enjoyable, and kept us in our budget! We will definitely work with her for all of our future purchases. CONS: Yes, this gorgeous furniture comes with a price tag (you get what you pay for, right?), BUT we were very lucky to purchase during a 25% off promotion, which made the price very affordable so look for the sales/ sign up for their emails. Also, I could certainly see what some customers have complained about regarding staff. Some of the staff seemed a little snooty and would walk right past us without a greeting or offering assistance. Again, Kassie was not like that at all, so just look for an associate who seems happy to help. Finally, Pottery Barn Kids is completely separate and unable to combine orders with PB so you will pay twice for shipping if you order from both. OVERALL, we will definitely shop here again and would recommend PB Bathesda to our friends.

Nancy Kotarski: Amazing store. So clean. 2 levels of home furnishings and gift items. Knowlegable and helpful staff

Vishal Sinha: This is our go to Pottery Barn store. The store is laid out well tho a bit too busy to move around freely. But space is a at premium in Bethesda :) The store is sometimes not adequately staffed - specially afternoons on weekdays. And getting help right away can be a challenge. But the staff is friendly and always willing to help. On our most recent visit, we needed help buying a bed headboard and frame we the folks here helped us out making a selection. We wanted to checkout the swatches for the beds and the salesperson was very patient and answered all our questions! We like the quality of their products and appreciate the customer service :)

Lion King: My all time favorite shopping place in the U. S.! Quiet and full of beautiful stuffs! D.C branch is one of the best one, the people work there are nice and beautiful, will help you find the things you want especially the one in the shoes area, we didn’t try shoes but she gave us some advices on coat!

Hannah Degn: The best anthro building in the the DC metro area! It’s 3 stories, always has an amazing sales section, and has a great home section too! It’s such a cute store and has such a large selection! Definitely worth browsing and trying things on that you see online!

Sally G: 3 levels of amazing clothing and other Misc. items. Need appointment for Formal dresses.

Danielle Markham: Cute store, great decorations. Lots of selection, even nice to browse if you are not in the mood to buy anything.

Sujata Rajan Seth: Display of whites in front of this store reminded us of warm sunny days ahead

Hecky Allman: Had the absolutely best experience in BHLDN last Monday. Found a wonderful wedding dress and experienced first class service from start to finish. Continued shopping at Anthropology and again was so impressed by the staff. Manager Eleanor was terrific. Thank you all for making the occasion all the more special due to your kindness and professionalism.

Lucius Domitius Aurelianus (Augustus): Surprisingly good clearance sales given the brand and place

Liz T: A bit expensive but have really great brands and styles. The staff are super helpful and nice.

Barbara Corry: Amazing clothes! Service is excellent!