Best Furniture Shops In Washington Near Me

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Karla Zimmerman
@karlazimmerman
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1. Mitchell Gold + Bob Williams

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28 reviews
Mitchell Gold + Bob Williams
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1526 14th St NW, Washington, DC 20005, United States

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: +1 202-332-3433

Guy: Home Furniture Shop


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Mitchell Gold + Bob Williams: what do users think?


Ali Azad: Beautiful furniture, a little pricy but definitely worth the price

Lisa Williams: Went there to purchase a couch and chair. Was within 5 feet of 4 staff members yesterday and the only person in the store. No one greeted or spoke to me. Would never consider purchasing anything from the store.

Jenny Fader: Though we didn't end up buying anything from here, I must say they had a great selection at reasonable prices. Unique style of furniture compared to other stores. The staff was also helpful and friendly without being too pushy at all. Comfortable atmosphere for actually trying out furniture.

Eric Trujillo: Beautiful well-made modern furniture. High prices though. Check the website first to avoid sticker shock. Helpful, knowledgeable staff. Beautiful showroom. We went for an event that room and board rented space out for. It is a beautiful area with roof access and lots of open spaces.

Thomas Geppi: Spoke with them on the phone and Howard was so helpful. Looking forward to seeing the products in person!

James Lytle: Always fun to visit this showroom. Beautiful furniture, rugs, and lighting.

Alice Carpenter: Most especially with their facilities. The rooms are large and luxuriously furnished.

Chris Tomko: Friendly service and great furniture.

Melba Alexander: Gorgeous furniture, warm and friendly ask for Beverly!

Kathy Moore: Lovely showroom and friendly helpful staff.

2. Room & Board

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165 reviews
Room & Board
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1840 14th St NW, Washington, DC 20009, United States

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: +1 877-387-0091

Guy: Home Furniture Shop


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Room & Board: what do users think?


Mark Weinress: Really like this store, and all the Room & Board locations. Large and nicely laid out for easy shopping. Well priced, well made stylish furniture with a good, but not overwhelming selection. Very helpful staff. Lots of options on upholstery and other details. I've bought quite a number of pieces at the Room & Board in Chelsea, NYC.
Response: Thanks, Mark!

Brandon Gaimari: Customer service is actually good but products are over priced junk. Bought a bedroom set and the design of the bed causes it to squeak every time you roll over. Customer service had Dr. Furniture come out twice - one time screws were missing in the bed, the next time installed slat pads (why were these not installed originally?). For the price you pay, the quality is not what it should be. Beware.

Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Veronica Lim Almario: Staff was super helpful. Peter helped us out and would highly recommend him!! We didn't feel pressure to buy anything. Peter helped us decide on a couch that fit our home and budget.
Response: Thanks, Veronica!

Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.

Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.

Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.
Response: Hi Kathryn, thank you for shopping with us and taking the time to leave a review. We understand your frustration and we're working closely with our American manufacturers to produce and deliver items as quickly as possible. Please give us a call at 800.301.9720 for an update on your order.

Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.
Response: Hi Catie, thank you so much for shopping with us and taking the time to leave a review. We're so happy to have you as a customer!

Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!
Response: Hi Renee, we want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. Give us a call at 800.301.9720 and we'll work with you to resolve the issue to your satisfaction.

3. Joybird

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49 reviews
Joybird
Prices
4.9
Product Quality
4.8
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 1328 14th St NW #100, Washington, DC 20005, United States

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: +1 202-975-7014

Guy: Home Furniture Shop


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Joybird: what do users think?


R Adebowale: I was interested in purchasing the Austin Leather Barstool from Joybird but like everyone else, I’ve read the reviews about Joybird and was nervous about purchasing furniture from them. I called the DC showroom and asked if they had the barstool on display and they did. I eventually went to the store to view the barstools in person and had such a pleasant experience with the Dela and the rest of the associates in the store. I ended up purchasing the barstools and because I purchased them in the showroom, I got a pair of free pillows! The barstools came in exactly within the timeframe they quoted and they were perfect. Will be back to purchase more furniture!
Response: Thanks for the great review! We are so happy to hear that you had a wonderful experience with our team at the store! Thank you for taking a chance on us.

sarah elizabeth: My partner and I had the pleasure this afternoon of working with Joybird associates Selma, Dela and Cynthia in finalizing the details of a couch we had purchased online last month. We were interested in seeing the fabric options in person and had further questions on durability and maintenance - all of our questions were answered by these attentive and professional women. I highly recommend visiting this location in person if you’re interested in Joybird products and on the fence about your purchase, it’s well worth it.
Response: Thanks for the great review sarah elizabeth! We are so happy to hear that you had a wonderful experience with our team!

Amy Rowland: Honestly I was scared to place an order based on the reviews. However, Tyler at the DC showroom was super kind and helpful when we went to look at fabrics. He offered a fabric sample box to take home before making the final decision. Tyler was wonderful. After visiting the showroom (twice), we ordered the Holt storage sectional and were told delivery would be mid-December. We received the couch this week, which was delivered and assembled in our living room with no hassle. So far, loving the sectional - perfect size for our living room, very comfortable, and the pet friendly fabric does not show dog hair. Will be interesting to see how the couch holds up over an extended period of time but, so far so good - a seamless ordering and delivery process.
Response: Hi Amy, thank you so much for taking the time to leave a review. We are thrilled to hear you had an amazing experience with Tyler and our team at the store! Thank you for welcoming us into your home, if there is anything else that we can do for you please do not hesitate to reach out.

Hammad Hussain: Bought this beautiful piece of furniture at joybird Super friendly staff and great service. I live a block away, the staff even helped me carry the chair to my condo. They go above and beyond.
Response: Hi Hammad! We are so happy to hear that you had a great experience with us. Thank you for taking the time to share your experience, we hope you are loving your new chair!

Jessica Abbott: Our experience with Joybird has been quite disappointing. I will never buy another product from them, and wish we hadn't wasted our time and money. We bought a Hopson Grand couch, which was shipped to us 13 months ago. Within two months, a cushion seam ripped. I thought it was a fluke, and was happy when their customer service sent us a replacement cushion. Six months after that, a second cushion seam split, and again, they sent us a new cushion. Within two months of that, the first cushion they replaced split at the seam AGAIN. Now Joybird won't replace the cushion because the year warranty is over, but they told us we could replace the cushion for $200 a pop. What? On a couch we spent $1600 on 13 months ago? I see the price for that couch has actually been raised to $1760 now, which is absurd. We have a couch that is used in a formal living area that gets very little activity that is basically rendered useless. Meanwhile, our 14 year old Ikea couch that the kids and their friends use all the time, that has been through 5 military moves, and cost almost half the price, has held up beautifully. We'll never buy another Joybird product, and will happily tell anyone I know considering it what an ordeal ours has been, and how poor the craftsmanship is. Shame on you, Joybird.
Response: Hi Jessica, we are sorry to hear that you had a less than wonderful experience with us. We noticed that you are not a client of our showroom but we would like to do everything we can to help turn this experience around for you. Please email our team at support@joybird.com so we can assist.

Vatche Hadajian: Horrible customer service. Order will 100% be delayed if they ever receive it. We ordered a sectional, notified it had shipped and were tracking the shipment. The tracking showed it was in transit for over a month well past the deadline for when it would arrive at the warehouse. I reached out to find out the status and was told they would have to track it down. A week later they said it was lost and will need to reorder a replacement piece. Another month or so and I receive a notice that the order is ready for delivery. I scheduled the delivery and unsurprisingly I only received half the couch (the replacement order was not included). Delivery people had no clue what I was talking about. I reached out to Joybird and they said they will track the missing order and get back to me. We had just gone thru this entire process of finding the missing piece. They are in over their heads with logistic and management. We ordered our couch in Nov 2021 and its currently April 2022 and still no idea when we will get it. If you try calling the customer service number no one will pick up even if its during their stated work hours. Will never order from here again!!!
Response: Hi Vatche, we are sorry to hear about your experience. We have confirmation that our team has been in contact with you and there is an appointment for delivery 04/06 for the missing part of your sectional. We thank you for your patience and understanding while we work to get it delivered to you.

Brittany Beresford: If I could give 0 stars, I would. TERRIBLE COMMUNICATION, CUSTOMER SERVICE, AND NO ACCOMMODATIONS DUE TO THEIR LACK OF EFFICIENCY. Placed an order for the Denna sectional in June of 2021, which was supposed to arrive around September 10th of 2021. I CONTACTED THEM the first week of October to check on the status because my account showed it wasn’t even in production. A WEEK LATER I received a response apologizing and that the fabric I wanted was on back-order until January 2022. The only option I was given was to pick a new fabric and they’d throw in a protection plan for free. The new fabric I chose had an estimated delivery date of end of October- beginning of November. Right before Thanksgiving I REACHED OUT TO THEM yet again, because it said it was sitting at Lazy Boy’s warehouse. I was told 1/2 of the couch was missing and that they’d start an investigation and get back to me within 3-5 business days. 8 BUSINESS DAYS LATER I REACHED OUT TO THEM, and they still had no answers. My options were to get a refund or place an entire new order (yeah right). I already informed them I wanted a refund if they could not locate the other 1/2, nothing like paying attention to detail. It’s now 12/06 and I’m still awaiting my refund. Please note we aren’t rich, and really wanted to finally invest in a good piece of furniture. DO NOT ORDER FROM THEM IF YOU'RE NOT LOCAL TO THEIR STORE. I HIGHLY RECOMMEND ARTICLE.COM - great quality and excellent customer service.
Response: Hey Brittany, we are sorry to hear that your experience was less than amazing and hope that our support team was able to help with any issues. Please let us know if there is anything we can do to assist, we are here to help.

Carly Michaels: Love my new couch! The team at this location was beyond helpful with my experience. They helped me find a solution to get a couch in 2 weeks just in time for my move and personally called me to check in and offer support. Had a great experience!
Response: Hi Carly! We are so happy to hear that you had a great experience with us, we hope you are loving your new Joybird piece!

M D: Update: 2:27 - I read through the other ratings and decided to the store directly. I spoke with Cynthia and she worked with us on the finding a solution. It wasn't a perfect solution, but it is helping us through until our couch get here. I upgrading the rating from a well deserve one star to three just because of her. If everything goes through well, then another increase in rating will come. So for the moment, go see Cynthia if you need to deal with Joybird Placed an order on July 4th. Promised delivery on the 25th, then the 30th and now December 13th. Their solution was $100 gift card, protection plan or "will provide you a full refund" A good solution would be, "We are sorry for the giant #screw up we did here is 30%+ off your couch and free delivery. Another solution would be " We are sending a temporary couch to your home and will provide you with a very generous discount." Another great solution would be "We are sorry for the giant #screw up, we are paying expediated fees for expedited materials and and will it a rush priority of your couch build, you'll have it in two and half weeks. " The online chat part is one of the worst parts of this company that I've dealt with. Not an exaggeration.
Response: We are sorry to hear that you were having a bad experience with our team, we thank you for your feedback as we take our customer experiences very seriously. We are so glad that Cynthia was able to provide a solution to the issues. Please let us know if there is anything we can further do to assist.

Morgan Hines: Cynthia is AMAZING! Cynthia helped me set up an exchange over the phone, and was the kindest most knowledgable service representative I have ever worked with! I would recommend Cynthia to anyone looking for a new couch! We went with the Bryant 3-piece sectional in Crave Irish Cream!
Response: Thanks for the great review Morgan! We are so happy to hear that you had a wonderful experience with Cynthia at our showroom.

4. BoConcept Georgetown

LEAVE AN OPINION
36 reviews
BoConcept Georgetown
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: Design District, 3342 M St NW, Washington, DC 20007, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-333-5656

Guy: Home Furniture Shop


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BoConcept Georgetown: what do users think?


Matt Beckham: I bought a bed years ago and my movers had misplaced the bolts. I contacted this store and it was handled swiftly with the best customer service ever. They shipped me the necessary bolts to put my bed back together. Buy some furniture from this store!
Response: Thank you Matt for your kind and encouraging review. Your satisfaction is at the center of everything we do. We wish you many more years for your bed!

Katherine Vargas: Great minimalistic, modern, playful and practical design. I bought two barstools and within a week received them at home. They are hydraulic so I can adjust them to different counter heights - thanks to Ayman and Tom for their through and professional service!
Response: Thank you Katherine for your kind words. We are happy that we have been able to provide you with the barstools you wanted. We have some inventory in our Rockville warehouse, which allows us to provide quick turnaround time for some specific references. We look forward to welcoming you back in our showroom.

Quoc Thieu Tran: I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!
Response: Thank you Quoc for leaving us this kind review. We are pleased to have made this move a positive experience. Our furniture can be technical or complicated for "general movers". We regularly see them damage them and we are called to fix/repair those situations. Therefore thank you Quoc for using our services so that we can take good care of your BoConcept furniture.

Shailesh Kumar: Purchased "Indivi" sectional after customization. It fits very well for two families and perfect for our family room. Very sturdy and contemporary style. We also purchased a customized large leather ottoman to go with it. Quite satisfied with the quality- bit on the expensive side but I guess worth it. Very thankful to Aymann from DC store who helped us for this purchase and spent a lot of time explaining and choosing the right stuff. Looking forward to few other Bo-Concept furniture in our home.
Response: Thank you Shailesh for your positive review. We are thrilled that you are satisfied with your Indivi sectional that you have designed with the support of Ayman. We are honored and proud that you will create great moments in this timeless design. We look forward to welcoming you back in our showroom.

Michael Nagan: Two big thumbs-up for BoConcept, and Tim. The first thumbs-up is for the furniture itself. We purchased several Mariposa chairs and a Granada table. We have absolutely loved them both! They are probably our favorite pieces of furniture. The table is incredibly easy to expand and contract, so we actually do it all the time. (The mechanism is kind of fun to use, so I actually like doing it, rather than dreading it.) And the chairs are beautiful and comfortable. The second thumbs-up is for their service. We had a problem with one of the chairs almost five years after we purchased it. The warranty had long since ended, but I contacted Tim (who wasn’t even the owner when we purchased the chairs) to ask about it. He concluded that the problem shouldn’t have happened, so he offered to fix the chair for free. That involved replacing a substantial piece of the chair - which couldn’t have been cheap for them. And they did the repair in about 15 minutes at their warehouse while I waited and chatted with the lovely repair people. I guess you can tell that I feel pretty positive about BoConcept, but they’ve earned it!
Response: Thank you Michael for your positive review. I am pleased that we had the part that you needed and that we were able to service it quickly for you. Our logistics team of 3 today (Tony, Danilo and Jose) have accumulated +25 years with BoConcept - they are highly skilled and experienced.

Serene Kanaan: Very happy with my purchase. Claudia was very helpful throughout the process, and she always kept me updated with the status of my order and delivery. Delivery team were professional, friendly and efficient, and of course super clean and cautious. Thank you.
Response: We are very grateful that you took the time to provide us with this positive experience you had with Claudia and our delivery team. We look forward to having the pleasure to welcome you again in our showroom. Thank you.

Noura Khayat: Regular customer here, and recently used their moving services for some of the bigger/trickier pieces going to our new place. Tim and Danielo did a fantastic job - efficient, clean, painless. A gem of a find for the furniture and moving industries!
Response: Thank you Noura for taking the time to leave us a review and choosing our moving services for our items that are more "technical". If you are happy, then we are! We look forward to seeing you again in our showroom.

Rob Streicker: I cannot say enough nice things about BoConcept DC and its owner Tim Machenaud. I purchased an office chair from this shop almost 5 years ago and it held up beautifully until one of the wheels popped off -- it appeared that normal wear and tear had stripped a bolt of its threading. Despite the chair being out of warranty, Tim immediately offered to replace the entire chair at no cost to me. It was available to pick up from the showroom the next day. This is customer service at its finest. I'm now sitting in my new chair writing this review -- a very happy customer.
Response: Thank you Rob for your comment, the whole BoConcept team works hard to provide the best service we can for our customer's satisfaction. In my opinion, the key to the future of retail is going the extra mile for our customers.

Patricia Strohm: The team at Bo Concept did a terrific job in helping me find the right furniture for my new place. Ayman came and measured and presented a custom look that is elegant and comfortable. The delivery men were equally helpful. Tim is an excellent manager. I've always liked the furniture and other products at Bo Concepts but the Georgetown store is the best (better than the ones in London) I have visited.
Response: Thank you Patricia for taking the time and leaving us your feedback. We work hard everyday as our only focus is your satisfaction. We look forward to welcoming you back for a good coffee, for your next furniture need or for both !!

Laura Lee: Seriously, the best customer service EVER!. We bought a couch and a rug here and Tim is so expeditious with his replies to anything we needed. There was a little piece of fabric that was sticking out after we got it delivered and he came right away to fix it. The delivery was also the BEST delivery experience I have ever had. SOOOOO OD professional! The inside of the moving vehicle was even cleaner than my house! Definitely NOT a 3rd party delivery service and fake white glove delivery. They wore booties when they came into the house, came within the time frame of said delivery, and gave 20-25 mins notice as promised. I would DEFINITELY recommend them to ANYONE! Superb 5 star service.
Response: Thank you Laura for your kind review. We have an amazing team in the store and in our own warehouse. Everyone is extremely dedicated to provide an outstanding experience to all our clients. We will continue to aim for the highest level of service as this is in our DNA and it's the only future to brick and mortar stores.

5. Theodore's Modern Furniture

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30 reviews
Theodore's Modern Furniture
Prices
4.3
Product Quality
4.3
Services
4.4
Professionalism
4.3
Attention
4.3

Address: 2233 Wisconsin Ave NW, Washington, DC 20007, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-333-2300

Guy: Home Furniture Shop


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Theodore's Modern Furniture: what do users think?


peter buttecali: I fully enjoyed my experience in working with Theodore's, they have great selection, fantastic designs and excellent service from initial visit through delivery. I am a professional designer and painfully picky -- they had the perfect set of Italian-post-modern style dining chairs that the absolute best design and most comfortable I found in the entire DC area (and I searched every upscale store we have here). I can sit in them for hours! The pricing was comparable, if not competitive, to other high-quality furniture resources both in-town and online. Marian was particularly helpful, professional and responsive start to finish. I will be shopping there first for items where design and quality matter most.

Susana Ferrando: Theodore has a collection of furniture with different styles which is great since you find in one place items from different designers. Most of the furniture is made in Italy. The quality and craftsmanship is superb, the design is beautiful and the customer service is excellent. We purchased several times and Sandy helped us with the selection of fabrics, colors as well as with the design in the living room. She is a very competent designer with a great eye for space, dimensions and colors. I strongly recommend Theodore and specially Sandy.

Jacqueline Haynes: The pieces I purchased at Theodores are perfect for my room. Marion was exceptionally creative (and patient with me) on this project. i highly recommend the store and Marian specifically.

Aline Martinez: I love Theodore's! I have bought my furniture from Theodore's for 30 years. They have unique, beautiful, well-made pieces and the staff are wonderful! I am so glad they are in DC. Thank you for all you do.

m s: Theodores is our go to place for contemporary furnishings of exceptional quality, as well as design ideas for our home. Janice has helped us create what I call "organic contemporary" in our home. We've also had wonderful help from Marian, who is efficient and knowledgeable. A gem in DC!

Elaine Bodlander: We had a great experience with Marian Henein at Theodores. She went out of her way to help us select and order a new sofa. She came to the house to measure, made sure everything was correct and made the experience so enjoyable. Would definately reccommend her!

Mehran Bayram: We have been a customer of Theodore for some time now. In addition to a rich lineup of elegant furniture offerings, their service quality is phenomenon. Sandi has a wealth of knowledge about all their offering and matching it to our taste. She is a great decorator with great imagination and taste. She visited our home to give us ideas about furniture. From the moment she walked in she was full of ideas about what to do with what we had and complimenting them with Theodore’s offering without trying to sell us what we didn’t need. Sandi is very friendly, professional and attentive. We wouldn’t hesitate recommending Theodore and Sandi.

Paul Baldwin: A true DC institution. Theodore’s has a rotating arsenal of one of a kind pieces that has kept me coming back for nearly two decades. I have never questioned the value, particularly when I consider the bespoke service that is attached to all of their products. I still have my first pieces purchased in 2003 for my first apartment. Since then, I stop by and pick something up every time I move. Classic and timeless elegance with five star service. Ask for Marian!

Guilherme R: Theodore's furniture selection is unmatched. Really happy with my recent purchase. Marian has been great throughout the whole process.

Vic Chen: We really enjoyed our experience with Theodore's. We love Italian designs and they have incredible selections that we could't find from anywhere else. The service was very warm and kind as well. Highly recommended!

6. Century Furniture

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1 reviews
Century Furniture
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1099 14th St NW, Washington, DC 20005, United States

Telephone: +1 202-842-4312

Guy: Home Furniture Shop


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7. west elm

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171 reviews
west elm
Prices
3.4
Product Quality
3.5
Services
3.4
Professionalism
3.4
Attention
3.4

Address: 1728 14th St NW, Washington, DC 20009, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-986-2165

Guy: Home Furniture Shop


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west elm: what do users think?


Stacy Lemery: Having a West Elm accessible to bus and metro lines is great for residents of the DC area. There is always lots more online, but being able to see the quality of bedding, furniture, etc in person makes a big difference. I have purchased a bed, bedding, hallway shelving, a shoe rack, curtains, candle holders, and other decor from West Elm.

Ms.: I love the items in the store. Very stylish and very unique. 2 full floors of sofas, pillows, dishes, pot holders, baskets, wall decor and more. Easy to stay in store and "look"..sure to find an item for your home or gift for another. Can't really talk about customer service except to say no one acknowledged or ask me did I need help to find an item. I was on my own..succeed

Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.

Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.

MIchael Wright: Prices are unnecessarily high, since the doors are left open during warm weather, thus requiring more energy for A/C,, which also incrementally contributes to climate-changing emissions. So, not the shop for customers who either don't like higher prices or want to help the environment.

Angela Garcia: STAY AWAY FROM WEST ELM. It's customer service is the worst, they won't ever deliver your items on time, they won't care and won't do anything about their mistakes with your order....it is just not worth it. I have received the wrong item TWICE (which honestly I don't understand how they can mess up the size of a piece which is clearly stated in their website other than it should have never been offered there in the first place because it doesn't exist). Now I'm stuck with an item which is not the one I ordered, and west elm won't care to pick it up and complete the return. THIS BRAND IS A JOKE.

Joe C.: Thus far, we've had nothing but a good experience working with west elm. The store associate we worked with was knowledgeable, professional, and personable, and really helped us choose the best option for our apartment. Our furniture won't arrive for a while, but we'll eagerly await it! The store itself was clean and well-organized.

Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.

Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.

Sarah Gunel: Customer service was super here! All of the sales associates were helpful, but not pushy. They were also pleasant (happy). After we returned home from our shopping, I realize that I left my daughter's hat there. I called and the woman who answered the phone said she would mail it to me. I was incredibly impressed with their customer service. I would definitely return to this store!

8. Brown's Furniture

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3 reviews
Brown's Furniture
Prices
4.6
Product Quality
4.6
Services
4.7
Professionalism
4.6
Attention
4.6

Address: 3457 14th St NW, Washington, DC 20010, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 202-387-4772

Guy: Home Furniture Shop


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Jonnell Wallerpringle: they cannot be doing wrong, I bought my first livingroom set in 1970 and they are still going strong after 46 years ! coming to see you when I get a chance !

Cookie gang Cookies: Omg

9. Resource Furniture

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4 reviews
Resource Furniture
Prices
3
Product Quality
2.9
Services
2.9
Professionalism
2.9
Attention
2.9

Address: 3340 Cady's Alley NW, Washington, DC 20007, United States

Schedule: Closed ⋅ Opens 9:30AM Thu

Telephone: +1 202-750-6327

Guy: Home Furniture Shop


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Resource Furniture: what do users think?


Joseph Coules: I do not recommend. The product is expensive and the customer service is very poor.
Response: Dear Joseph, We are very sorry that your experience was not a positive one. We felt terrible when we had to reschedule your installation, and we did everything we could to make it happen as quickly and as smoothly as possible. If there is anything you need, please let us know. We hope you are enjoying your new wall bed.

Marcia Selva: As they say .... if all goes well great but if not they do not help or follow through. We do not nor can we recomend
Response: Dear Marcia, We are sorry that we were unable to help you disassemble, store, and move your existing wall bed. Unfortunately, we do not have storage facilities and our installation team is typically booked out several week in advance. We truly wish we could have helped manage this part of your move to make things easier for you, and we hope to be of service to you in the future.

Chris Tomko: Very cool tables and wall units that transform into bigger tables, beds, desks etc. Super high prices though.

Kai McHenry: They have some nice people and even better pieces.

10. Roche Bobois

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15 reviews
Roche Bobois
Prices
3.8
Product Quality
3.9
Services
3.8
Professionalism
3.8
Attention
3.8

Address: 5301 Wisconsin Ave NW, Washington, DC 20015, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-686-5667

Guy: Home Furniture Shop


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Roche Bobois: what do users think?


Tracey Wallace: Gallery floor is beautiful with a range of modern, mid century and classic French furniture and accessories. I have worked with the design team; they are welcoming and talented. Do yourselves a favor and stop by, especially while they are having a fabulous floor sample sale. So many ways to give any room a refresh at Roche Bobois!
Response: Dear Sir/Madam, Thank you for your kind feedback on our Washington DC showroom, we are pleased to see your 5 star review! We are so glad you enjoyed your experience and hope to see you in the future! Sincerely, Roche Bobois Management Team

Anne Lee: Jacqueline Coriano has an excellent sense of style and a keen eye for well put together prices to make your home warm, beautiful, and inviting. She has been instrumental in recommending pieces to make my home complete. I would highly recommend her.
Response: Dear Madam, Thank you for your kind feedback on your experience at the Washington DC showroom, we are pleased to hear that Jacqueline offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention the sales associates and managers that they worked with, we will relay your thanks to her. We are so glad you enjoyed your experience and look forward to seeing you again soon! Sincerely, Roche Bobois Management Team

Brian Paul: COLOR COLOR and more color ! If your looking for modern designs I would 100% go see the 2 story showroom on Wisconsin
Response: Dear Sir, Thank you for your 5 star review on our Washington DC showroom. We are so happy you enjoyed your experience and look forward to working with you again soon! Sincerely, Roche Bobois Management Team

S B: Worst customer service ever! Never buy something at Roche Bobois, you will regret it if there is an issue with the new stuff. I bought a floor lamp (together with a bed, night stands and a sofa), and only 2 weeks after I received it I found out the lamp has a switch issue. I keep asking them for a solution but they have not sent a technician or found a solution. They do not even respond to my emails. The funny (or sad) thing is their own employees are who gave 5 stars Google fake reviews below (see Arjun Chaudhary and Taina). Both work at the Washington DC location, call there and ask for them. I took a photo in case they delete their own reviews. It seems I am not the only one complainig, check @ Pissed Consumer. All had the same disaster follow up customer service experience. Or check @ Glassdoor for employee review.
Response: Hello, We are very sorry to hear we did not meet your expectations at our Washington D.C. showroom. We understand your frustration with this situation and will work to have your order fixed as soon as possible. Please email support.northamerica@roche-bobois.com and someone with knowledge of your situation will contact you asap. Thank you. Sincerely, Roche Bobois Management Team

Dondré: The customer service was great. I had a great experience here getting all my questions answered about the Furtif desk. This is a very high-end furniture store and is full of very cool pieces and sets of furniture. The showroom is also really well done.
Response: Hello Dondre, We are so happy to hear of your enjoyable experience at our Washington DC showroom. We take pride in our customer service and appreciate your feedback. Thank you for shopping at Roche Bobois! Sincerely, Roche Bobois Management Team

M Nab: This is absolutely the worst Roche Bobois ever. I have bought furniture from Roche Bobois in other cities and I have never had to deal with such incompetence and carelessness. The worst costumer service I have had the bad luck to deal with at a Roche Bobois store.
Response: Dear Mojgan, we are sorry to see your 1 star review. We want to make sure all customers who shop with Roche Bobois are given the highest level of customer service. We would like to have a better understanding of what happened and invite you to share more information with us about your experience at support.northamerica@roche-bobois.com and we will look into this matter as soon as possible. Sincerely, Roche Bobois Management Team

Anna Weiss: We furnished our entire home here. Exquisite furniture.
Response: Dear Anna, We appreciate your comment and rating on our Washington showroom. We hope to see you visit again soon! Sincerely, Roche Bobois Management Team

Melissa Rowlands: Exceptional customer experience provided by Lauri. I’m so pleased with her recommendations and professionalism in details.
Response: Dear Madam, Thank you for your kind feedback on your experience at the Washington DC showroom, we are pleased to hear that Lauri offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention the sales associates and managers that they worked with, we will relay your thanks to her. We are so glad you enjoyed your experience and hope to see you in the future! Sincerely, Roche Bobois Management Team

Arjun Chaudhary: Awesome furniture.

11. Interior Define

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29 reviews
Interior Define
Prices
3.7
Product Quality
3.7
Services
3.8
Professionalism
3.7
Attention
3.7

Address: 1709 14th St NW, Washington, DC 20009, United States

Schedule: Closed ⋅ Opens 10AM Thu

Guy: Home Furniture Shop


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Dennissa K: I waited 4 months for delivery of my couch and was so excited but ended up being really disappointed in the quality. Please save your money and time and invest in a quality couch at West Elm or Crate and Barrel instead. I’ve only had my couch for 2 months and the cushions are sagging, the material bunches up and is already pilling. It looks like I’ve had the couch for years and it is barely sat on. I100% regret ever purchasing a couch from this company.
Response: Hi Dennissa, Thank you for sharing the feedback with your newly delivered sofa. If you have not already, please reach out to our customer support team at support@interiordefine.com with photos of your sofa and they can look into some solutions for you. Kind regards, Customer Experience Leadership

Mandi Lindner: I could've ordered online, but I made an appointment at the 14th street store because I wanted to test the sofa options first. The sales people also have the most up-to-date information on available discounts. I ordered my sofa in early October and just received it, so it took about 3 months. Because it's made to order, they are up front with the wait times and actually told me it would be much longer. I appreciated the communication along the way in letting me know when the manufacturing facility started working on my piece, when they shipped it, when it arrived at port and when it would arrive by truck. Over all a good experience that, again, they are up front about. The couch is beautiful and exactly what I wanted. It's firm enough to not lose cushion shape or need much fluffing, but soft enough for lazy Saturday naps. Great experience overall so long as you listen (in-person) and read (online) when you order to understand that made-to-order furniture will take some time.

Jordan Wells: My family had a great experience. From initial contact, to storefront appointment, to delivery, single Interior Define employee we spoke to was personable, kind, and patient as we figured out what was best for you. My dad and I enjoyed our in-store visit, and loved how thorough Beth was in showing us the pieces we were interested in. The furniture is comfortable, and it’s the upgrade our living room needed. Overall, the only issue we had was with the delivery partner (notified us of delivery date the day before, arrived outside the delivery window, and did not unbox the furniture or remove the boxes as they were supposed to). Luckily it wasn’t the end of the world for my family, and when we let interior define know they were very apologetic that we’d had that experience. However, I don’t hold that against them, and I believe they’re looking for a better delivery partner. Again, this was a wonderful experience, and I know where to go the next time I need furniture!

Thomas King: I was struggling to find a sofa I liked, and dropped by Interior Define. I had a friend who had had a good experience there, so went in with some hope. The team at Interior Define, and the products they showed me, far exceeded the hope I had. I was so happy with the experience, and with the customer service. My rep Aera was friendly, helpful, and creatively astute. She listened to what I was looking for, and provided great feedback and insight. Ultimately she helped me order my sofa at 10pm at night. It was the best customer service experience I’ve had in any design or furniture store. Now I’m just waiting for the sofa - but so far, so great!
Response: Hi Thomas, Thank you for your review. We love to hear this type of journey with our design experts. We know how difficult it can be to find the right piece for your home, especially with all the customizable options that we have. Happy to know that you were referred by someone who had a great experience too. We can’t wait to see photos when the furniture arrives. So please post them for us. Kind regards, Customer Experience Leadership

Lauren Smith: If you’re considering ordering from here don’t. I ordered my couch in May of 2021 knowing there would be delays, but nothing could have prepared for just how long it’s taken. Customer service does their best, but every time I speak to someone I get a different response on basic things like whether my couch has been built, where it is in transit, and when it will be delivere. Save your money and buy a couch somewhere else.

Adrienne Brooks-Hill: I only went to the store to see how well the Sloan daybed was constructed. The sales team greeted me and informed me upon asking why I was visiting that only the sofa was on display. I sat on the Sloan and asked if it was their standard cushion or the down, since the store carries 3 cushion types. The team told me which and helped me find furniture that used different cushion types. The visit also helped me gauge the weight (hints to piece construction) and seams (points to upholstery skills). I found the team in Tyson's Corner, VA helpful. I was not ignored and they were knowledgeable of their products. Prior to my visit I had tested numerous fabric samples with coffee, ketchup, dirt, etc. and left the fluids on them for 24 hours before removal. I knew before hitting the showroom floor, which was a bad fabric and how solid furniture should be build. Custom furniture should meet high standards to justify the price as I could easily take my money to Greenfront, RH, or Ethan Allen. Because ID was having a sale, I purchased the daybed at home where I could cross reference my room layout and re-measure my door openings. Thus far, I have heard from ID weekly with status updates on my piece. I find this amazing as I don't expect it until late Oct/early Nov. I hope nothing goes awry. Great experience.
Response: Hi Adrienne, Thank you for your feedback, and for choosing Interior Define for your space. We are so happy to hear that you have had a great experience so far and I am sure you will continue to. Kind regards, Customer Experience Leadership

S M: I am writing this before even receiving the product, but with the customer service I have experienced this far I want to warn others. They have a general lack of transparency and delivery changes from when we ordered it of 2 months to now 6 months. Additionally they claimed to want to support healthcare workers but only in very narrow terms. I asked to cancel and was told there is 50% cancellation fee within 30 days even though production has clearly not begun. Stay far away from this company and stick with companies that value customer service.
Response: Hi there, Thank you for providing us with some feedback about your experience. You are the best part of Interior Define, and because of this, we do always want to provide transparency when it comes to both our lead times and how we operate. Our lead times are on our website for each particular item so clients know how long the production, inspection and delivery will take. This information can be found when you choose the item you are interested in and it will be under the customization options before you place the item in your cart. The reason for the extended lead time is due to the congestions that have been an issue since last year at the Los Angeles port. As far as the policy, we do have this stated on the website too as we do begin purchasing all the pieces for production after the 72 hour window period we give to clients to cancel without any fees. The production does begin after the fabric and pieces are ordered. Kind regards, Customer Experience Leadership

Catherine Christine Turner: Had such a great experience at this location! Kirby is amazing and she helped me pick the perfect sofa for my new home. Her customer service was excellent, all the way down to potential rugs that would go well with my color scheme. Her patience and knowledge of the products were stellar, which helped me to make a well informed decision in the end! I will definitely be back.

Diamond Wilson: Poor customer service experience…We arrived for our 2pm appointment and we were not greeted by anyone. We sat around waiting until 2:15 when finally someone came over to let us know they would be with us shortly. I asked how long the wait would be because “shortly” could mean anything. She said 20 more mins. The associate was not apologetic at all so we decided to leave. There was no respect or consideration for our time and I will not be returning. I’m truly disappointed that this establishment lacks basic manors and customer service skills. We went to West Elm across the street and had a much better experience and our couch will be here in a few weeks!

Maria Rizo: Such a great experience at the DC showroom, Blake is an absolute dream to work with! He walked us through the entire process and made sure all of our questions were answered.
Response: Hi Maria, It sounds like you had a great time during your visit and also ordered some great pieces for your home. Many thanks for leaving a review detailing your experience. Kind regards, Customer Experience Leadership

12. The Kellogg Collection

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2 reviews
The Kellogg Collection
Prices
4.5
Product Quality
4.4
Services
4.4
Professionalism
4.4
Attention
4.4

Address: 5215 Wisconsin Ave, Washington, DC 20015, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-363-6879

Guy: Home Furniture Shop


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William West Hopper (DC Car Guy): Great look and great staff as well as customer service.

13. CB2

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167 reviews
CB2
Prices
3.8
Product Quality
3.9
Services
3.8
Professionalism
3.8
Attention
3.8

Address: 3307 M St NW, Washington, DC 20007, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-333-6204

Guy: Home Furniture Shop


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CB2: what do users think?


Jamie X: I am a huge fan of the CB2 brand. I visited the store to see some of the contents in my online cart in person. I loved every piece just as much as I did online. The showroom itself is okay. Georgetown is always busy. One plus is the complimentary validation of parking if you visit the store for 1 hour. They did have floor models of a lot of the more featured pieces. I felt the rug selection was a little lacking. And the selection of lighting was also lacking. Overall if you know what your looking for you trip will be worth it. The sales staff was friendly and helpful with out being pushy...another plus.

Samantha Angel: This store permanently closed on Feb 20, 2022. They will open a new store in the Tysons Corner area in Virginia, not sure when. So even shopping online is tricky, because they still have stuff packed up at this store and no news on when or where the new store will be set up. Otherwise love their products! Especially the Drift Reactive Indigo Dinner Plates! But when you try to order online it shows in stock, you pay and then receive emails it's not in stock and they cancel your order. Then the website still shows it in stock, what's going on Crate and Barrel 2? CB2... come on now, we love your stuff now make it easier for us to buy them.

Aref Darzi: One of the worst experiences I ever had in ordering furniture. I placed an order for a coffee table, a floor lamp, and a a set of dinnerware and flatware. The coffee table delivered damaged one week later than their estimated time and I needed to wait for 11 more days to get it replaced. The floor lamp is right now 1.5 months delayed without any updates from CB2. The dinnerware set was delivered with some broken pieces, I asked for replacing, after 2 weeks they sent it to a wrong number. It is a mess. I don't recommend placing any order from CB2 unless you can see the actual item in the store and pick it up right away. It has been a disastrous experience.
Response: Hi Aref! We really appreciate the feedback and do sincerely apologize about the negative experience you have encountered with the damaged items and the delays. Please understand that we’re doing our best to meet the needs of our customers while supporting the safety of our associates during this time. Like many other businesses, COVID-19 has impacted our daily operations including social distancing guidelines and constraints with shipping and delivery networks. Thank you for your patience and understanding. Feel free to send us a DM for additional information. -Porcha

Nikki Banner: Beautiful store with LOTs of sales associates. But not one does design and can’t give input. You have to book an appointment online. They also are promoting 15% off on their site but they weren’t knowledgeable in store. Could definitely be improved. For those buying put your email in online and get the promo code. Promo code can be used in store

Sha Mar: I love this store. Staffs are friendly, polite and professional! Furnitures are modern, stylish and elegant! Atmosphere is fantastic!!!!! You can spend hours and hours looking around and nobody would even bother you! This is my kind of furniture store! They recently added natural plants into their designs looks like heaven on earth to me! You should definitely check out their new designs, details, their new fresh plans with pots and etc ... super stylish and very up to-date with modern style of living plus the touch of nature which is perfect.

Muge Sherdil: This place is awesome! We have been furnishing our entire home from here. The place is inviting and very cute, but above all, customer service is above and beyond. They are always friendly, helpful and very accommodating. At a particularly busy time a few days ago we paid another visit to the store and we were catered to with such care it is unbelievable. Ray and Britanny went out of their way to make it convenient for us and always kept their friendly demeanor. Thank you so much!

Idan F: One of the most amazing store in DC area!!We have so many great products of CB2.Find them also in downtown SFO, and couldn't wait :))

TANER Karagoz: I bought kitchen cabinet handles from cb2, very nice and high quality

Lilian Hu Nguyen: Lovely store with plentiful associates right on main and main of Gtown. The associates here are super pleasant and helpful as well. Possibly due to demand in the area as the only store, but the inventory is consistently pretty low or non existent.

Sara Tenney: I had a bad experience with the store manager. I returned pillow cases and she told me they were used which they weren’t. Apparently my cats had climbed into the bag which cats are known to do and the pillow cases had cat hair on them. It was of course what she should have inquired but it was clear she didn’t believe me when I said they weren’t and I felt terrible that she believed I was lying. She could have handled the situation with a lot more grace. I won’t be back
Response: We sincerely apologize for your recent experience and for any inconvenience this may have caused you! We appreciate the time you have taken to write to us and share this feedback. We will pass this feedback to the appropriate team. Thanks! -Tricia

14. Casa Furniture - DC

LEAVE AN OPINION
20 reviews
Casa Furniture - DC
Prices
3.3
Product Quality
3.3
Services
3.4
Professionalism
3.3
Attention
3.3

Address: 3457 14th St NW, Washington, DC 20010, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-758-2589

Guy: Mattress Shop


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Casa Furniture - DC: what do users think?


Breanna Fogel: bought a couch from this company earlier this week. it was supposed to be delivered tuesday or wednesday. then we got a call saying it would be delivered today, thursday, at 4:30. it’s now 7:09. still no couch. if not received by saturday, i’ll be taking my receipts to the bank and filing a fraudulent dispute.

J W: Last purchase I made was pressure into getting and never likedSet of collectors

NIKKI HARRIS: I just tried calling the store on 14th Street to let them know my internet server isn't letting me access the website due to security certificate expired 25 days ago. That makes their website unsafe for personal info like credit card numbers, bank accounts, messages etc. could be hacked from people's devices. The lady whose name is, Clarissa answered the phone, I talked for maybe 20 seconds before she asked me to hold on. She proceeded to take another call. She didn't press mute or actually put me on hold because I could hear her entire conversation. She spoke in Spanish during that call and it was more than the time she even listen to what my concerns were. I hung up because I didn't want to continue to listen to her talk to another caller. Furthermore, I don't understand a lot of Spanish. A professional should have finish helping me or answer the other call and put them on hold and continue helping me. Lost a potential customer🙄

Rashaun Parks: They don't speak English at all. I mean... I'm OK if maybe you could speak enough English to sell me the bed.

Kimberly Caldera: Good price but quality sucks my mattress is so hard it’s uncomfortable.

Amor Furniture: Best of the best for price, price and quality. For real, best secret in D.C.

Ashley Gudiel: (Translated by Google) Very bad, the boy who answered me treated me very badly, he just wanted to make an order for a bed and he told me that he didn't have time to talk to people who don't speak English and being Latino, then he told me to do it online and I did, but now They tell me that they no longer have. The bed is available and they can't return my money and I call on Tuesday. And now Thursday again and what they do is cut (Original) Muy malos el muchacho que me contestó me trato muy mal solo quería aser una orden de una cama y él me dijo que él no tenía tiempo para hablar con personas que no hablan inglés y siendo latino luego me dijo agalo en linia y lo ise pero ahora me disen que ya no tiene. La cama disponible y que no me pueden regresar el dinero y yo llame el martes. Y ahora jueves de nuevo y lo que asen es cortar

Vero Duran: (Translated by Google) Poor quality on July 20 I bought some furniture they looked good but after a few days when I brought a visit to my house three of my friends sat in a three-person furniture and painfully broke one of the seat mattresses, now I try to contact me with them with test photos and my receipt and what they doubt me is that it cannot be done (exchange) I do not recommend anyone to make purchases in this place. (bad place to shopping) (Original) Mala calidad el 20 de julio compre unos muebles se miraban bien pero al pasar unos dias cuando traje visita a mi casa tres de mis amigos se sentaron en en mueble de tres personas y penosamente se rompio unos de los colchones de asiento ,haora trato de contactarme con ellos con fotos de prueba y mi recivo y lo que me ducen es que no se puede aser( exchange ) no recomiendo a nadie hacer compras en este lugar. ( bad place to shopping)

Damaris Pernia: (Translated by Google) This has the three B good pretty and cheap. This is the best place to buy furniture for your home, they are the best in quality and in prices, I really recommend them, I recommend it, everyone should come. (Original) Esto tiene las tres B bueno bonitos y baratos. Este es el mejor lugar para comprar muebles para tu hogar son los mejores en calidad y en precios se los recomiendo de veras se lo recomiendo todos deben venir😃😃😄

Caroline CC: (Translated by Google) No responsible and are only excuses because to date I have not received my order. I neither recommend it nor would go shopping at this store. (Original) Nada de responsables y solo son excusas porque a la fecha no he recibido mi pedido. Ni lo recomiendo ni volvería a ir a comprar a esta tienda .

15. AmericanEye at The Washington Design Center

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11 reviews
AmericanEye at The Washington Design Center
Prices
4.8
Product Quality
4.7
Services
4.7
Professionalism
4.7
Attention
4.7

Address: 1099 14th Street Northwest, Suite 300 West, Washington, DC 20005, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 202-554-5744

Guy: Home Furniture Shop


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William Johnson: Walked in here for the first time the other day after admiring it for a long time. Beautiful selection of furniture. Next time I'm in the market, I'm coming here first!

Sean Gold: Just redesigned my family room and needed a new sofa. Great selection of furniture and the team was super helpful.

Olga Marable: My new go-to for all home design needs!

16. Ligne Roset

LEAVE AN OPINION
9 reviews
Ligne Roset
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 2201 Wisconsin Ave NW, Washington, DC 20007, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-248-3112

Guy: Home Furniture Shop


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Ligne Roset: what do users think?


Jacqueline Dobranski: We have been enthusiastic customers of Ligne Roset DC since 2012 when we bought a set of 12 formal "So" dining chairs and the iconic pumpkin chair. The store is locally owned by a warm and welcoming community-minded family. This translates to amazing customer service! Owner David Zein has an exquisite eye for design. He patiently helped me choose the right pieces and the perfect colors for my home without sales pressure. A couple of years later I stopped in and purchased the Ploum love seat - like sitting on a cloud! The first night I had it my dog chewed a hole in the seat! David had an upholsterer there the next day and you cannot tell anything happened! Last year we replaced our casual dining table and chairs at Ligne Roset. David swore the chair fabric would not stain, and he was right! I have two young kids - soy sauce, spaghetti sauce, you name it - it all comes right out of light gray fabric with a damp cloth! I have always admired Ligne Roset, and we get compliments on the style and comfort of our furniture all the time. Thank you to David and wife Dani for an excellent shopping experience. We are customers for life! BTW their newest store at the DC Wharf is stunning!

Victor Etheridge: Geoffrey is ALWAYS spectacular, informative and very helpful.Victor

Robert Frum: If you are in the area well worth a look through the showroom to see what they have - I like the arrangements which helps me with ideas. The members always answer any questions I have and take the time to explain details, which are important to me so when I am looking for just the right piece I have the information.

17. Blu Dot

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8 reviews
Blu Dot
Prices
3.5
Product Quality
3.5
Services
3.6
Professionalism
3.5
Attention
3.5

Address: 3333 M St NW, Washington, DC 20007, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-770-4560

Guy: Home Furniture Shop


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Blu Dot: what do users think?


Paula Rezende: I have regretted buying the Woodrow Bed. After one year of purchase, the sides are peeling off and the slats keep falling with every move. Worst of all is their customer service. I have been trying to reach them, but they just don't call me back.

James Kim: If I can give 0 star, I would give it to Blu Dot. I bought a 2nd best dining table early January with a foreign issued credit card. There was a transaction issue with the purchase because of the credit card address issue or something. They did not tell me exactly what the problem was but they tried 6-7 times. 1 transaction went through as authorization (pending charge). Then they dropped the authorization because of their accounting issues (again, I am not well informed why they backed out). The drop was not reflected to my credit account (still a month later) so I asked their accounting to provide a proof that the authorization was dropped. Store manager and accounting team did not respond to my email at lease. Store manager is not returning my call (I called her 3 times this week). The sales person does not know how to handle this situation so the store manager was involved but the customer service is very poor. I am not particularly complaining about the service that DC store provides but I am complaining more about the customer service that Blu Dot provides. Worst experience ever. I still have this charge on my credit card and I can't let my credit card company know that the charge is dropped because they are not providing the proof. So poorly executed customer service.

Daniel Schrei: Beautiful furniture showroom in the heart of Georgetown. If you're looking for Scandinavian-inspired modern furniture this is the place!

Paul Fisher: Cheap looking furniture. Outdated design. Zero originality. Very nice staff ... hence the two stars.

Manfred Phemister: Great selection and helpful staff