Best Drivers License Offices Washington Near Me

Omoyeni Oyekola: I was so disorganized and completely clueless on the documents I needed to bring. But K. Castro was extremely nice. She was so patient, understanding, and helpful. She really made my day so much better and lighter. Her customer service is top notch! Like, she was so effective, and courteous while still maintaining her professionalism. The world will be so much better if everyone had her interpersonal skills. Thank you miss. Castro! I wish you a genuinely wonderful life!

effie jennings: Took my youngest nephew there for his road test and he was done pretty quick!

Chris S: Absolutely an incompetent and disrespectful joke. Lady at the counter for checkin has no idea what titling/registration rules are for anything that isn’t a standard type of vehicle and gives you bad instructions, read the rules and don’t listen to her. My number was called to counter 13, she waited one whole minute and went to the next person. I was standing in front of her counter and she pressed the button for the next person. Refused to accept me, forcing me to get a new number and wait 20 more minutes. M. Lewis immediately caught an attitude when I point out him contradicting rules. He then maintained that attitude through the whole interaction leading to him refusing to accept the correct documents and refusing to service me. I have wasted to much of my life trying to deal with these terrible people.

Claire Lee: I usually never post reviews but honestly the experience here today was terrible.. I scheduled an appointment for my permit test at 10:30 am today. I went in at 10:25ish and went to the information desk, the lady at the information desk was nice and helpful. However, when I got my number, I had to wait there for almost 2 hours. I would have been fine if I had to wait for 30 minutes. But 2 hours? I literally had an appointment at exactly 10:30. I don’t know what’s the point of scheduling an appointment if walk-in customers get to go in earlier than me. It was really disappointing. My mom couldn’t find a parking spot so she had to drive around the whole time while I was waiting. When it finally became my turn, I tried to go in because my number was literally called but this other lady in the permit test section desk told me to go out and wait AGAIN. I tried to be understanding since I thought she was probably really busy. However, it took 20-30 minutes for her to call me in after I got my number called. When it finally became my turn, she wanted to check my documents again which I already did with the information desk lady before getting my number. But I just accepted it since I thought it was just the system and pulled out my documents. She looked at my residency documents and simply just rejected them. There was literally a deed and a marriage document. I told her that the name on the deed is my stepfather and we moved into his house from another state and there’s a literal proof that my mom got married to him and his address was on the document. But she said she can’t accept it since my mom’s name isn’t on the deed. Lawd of course it’s not going to be on the deed if it’s his house, ms lady💀. She really wasn’t understanding at all and made me waste my 2 hours, I couldn’t even take my permit test. And the absolute hilarious thing is that the information desk lady accepted my documents and she even asked this other lady next to her and she approved them as well. Please dmv, do not waste people’s precious time. It’s not like the only stuff on my to-do list are going to dmv and watching netflix. I’m really just asking you to be more efficient and cooperative.

Mariah Collins: Jessica was AMAZING. She tried really hard to help my husband and I with our issues. She was super friendly! But when it came to another employee Mercy, she was as rude as they come. She kept cutting me off when I was trying to explain my situation and walked off in the middle of me talking. I’ll never understand how people APPLY to work in customer service and treat people unkindly for no reason. What a nasty acting individual.

Stephanie Graves: Its clean, so thats why i gave it 2 stars but the customer service is horrible!!, i cant renew my tags because they now say i have 2 unpaid parking tickets on a car i no longer own from 2014! and i asked them how could i have registered a NEW car and renew my tags year after year if i had outstanding tickets? their response was the system is catching mistakes it missed and if you dont have a record of you paying the ticket you have to pay it !..DC DNV IS A WHOLE SCAM!!

CARLA LAWSON: Saturday was a good day to go their, no line between 12 and 2pm closes at 4. My only problem was the customer service on the phone gave wrong information out. Get to the counter and was told needed more information. What happened to apply for your Identification card and get it in your hand, no you have to wait 45 days to get it in the mail. Bring back some retirees who knows the job, these new recruits are young and not remembering what they learned, need more customer service skills.

Gwen Tildon: Super friendly service, and crazy fast. Never braving the MVA again. I had a title issue that I thought was going to be a nightmare but they sorted it out quickly and were obviously very knowledgeable. Friendly and professional and excellent pandemic protocols in place. I wish more businesses were this courteous and obviously concerned about the health and well-being of both their customers and employees.

Concerned Citizen: Came here with my wife before closing on a Wednesday afternoon. Staff were friendly, knowledgeable, even made jokes with customers. Only complaint was they registered my car in the wrong county and I now have to deal with figuring out how to get it registered correctly. Otherwise, a shockingly good experience overall.

Corey Lynch: Just went to get my truck inspected and both gentlemen were very friendly and helpful.

Jenn Harder: Secretary Buttigieg is doing a fantastic job!

Tine L: Simply a very poor performance.

Urban Traveler: Lovely building just right by the White House

Mihow McKenny: In early April, I sent a document in order to receive an apostille for it. The office confirmed receipt quickly. The gentleman I spoke to on the phone gave me a clear estimate of the total processing time, which is 2-3 months.

Leonardo Moreira: Awesome people well trained they answer me every question always and help me 😘

Connie Worley: This service experience was DEPLORABLE! Unfriendly, discourteous, originally told by HEALTH REGULATION/ licensing registration- Miss Rawls- re:reinstating of my nursing license (- 40 plus years! BTW ) had been told All could be accomplished in one visit there Including CBC. I had all documents in order-! Then after paying was told had to have CBC ELSEWHERE. Bottom line- received NO COPIES OF WHAT I WAS required to bring. Got a receipt for $ 230. Dollars- PERIOD! Am requesting a reply for robotic service. Connie Worley, RN- a patient caring/ stellar career/ MAJOR CHARACTER

Jean Gleason: Representatives ignore emails and are unprofessional. They get upset when you ask them too many questions about your loan. They are lazy. They forget our small businesses keep them employed.

Swagstay Athome: I was never helped in a complaint i made about a S.E. D.C.P.S elementary school that had a crooked MPD officer who wife works there, had people gaslighting me and harassing my daughter with lesbian words to upset us with those lies all in a vilification-campaign towards me as a formal ANC 7e-04 just because of retaliation for some one I complained about in the MPD for slandering my character. Some one here never took my complaints seriously! I love D.C. but this hate has to stop!