Best Dmv Offices Washington Near You

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1. DC DMV - Rhode Island Service Center

465 reviews
DC DMV - Rhode Island Service Center
Location
5
Establishment
5
Parking
5
Wifi
5
Customer Service
5

Address: 2350 Washington Pl NE #112N, Washington, DC 20018

Schedule: Open ⋅ Closes 4PM

Telephone: (202) 737-4404

Guy: Department of motor vehicles


Review: "Best DMV than Waterfront."

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Jonathan Zator (JZ): I've been to many DMVs over the years. I was in and out within 45 minutes. Service was courteous. Being next to the metro stop was convenient. Took off a star because the waiting area residually smelled of cigarettes and body odor (even while double-masked).

Omoyeni Oyekola: I was so disorganized and completely clueless on the documents I needed to bring. But K. Castro was extremely nice. She was so patient, understanding, and helpful. She really made my day so much better and lighter. Her customer service is top notch! Like, she was so effective, and courteous while still maintaining her professionalism. The world will be so much better if everyone had her interpersonal skills. Thank you miss. Castro! I wish you a genuinely wonderful life!

Mathew Crichton: Quick and easy! I showed up in the morning right at 8:15 a.m. when they opened. I was probably the 30-40th person in line, and I was all done with getting my out-of-state driver's license converted into a DC driver's license within an hour. Great customer service, and easy to understand process. Definitely coming back to this location next time I need something from the DMV.

Tiffany Leung: It’s a bit surprising to be giving a DMV 5 stars, but they were great. Yolanda was so helpful and was incredibly kind. Be sure to look on the DMV website to make sure you bring all the correct documents. Have it printed and ready when you go. It’ll speed up the process and make it quick and painless for everyone.

Deviana Dewi: I came here to apply for an ID card. I arrived 30 minutes after the office opened, and there were 19 people ahead of me. The wait time was reasonable although I brought my book with me. Staff were organized, particularly Ms. Castro was so nice!

Nils Hünerfürst: You have to get there an hour before they open or you come after noon then you have nearly only 5 minutes of waiting. The rest is up to you.

Drew Hall: The rudest staff you will meet anywhere. They made my wife cry when she tried to offer proof of residence and they wouldn't explain why they wouldn't accept the documentation she provided. Unprofessional service, completely unacceptable.

Dicko Sulle: Great efforts to help but some employees are rude, arrogant and ignorant of their work. It hurts to get treated poorly because an employee is sitting on a system they don’t even understand. I was happy a senior worker fixed the issue but I was affected adversely and failed my test

Jason Bragdon: This is literally the worst dmv I’ve ever been to. Service is so slow and the people behind the desk are so rude. I waited 2 hours just to be told they don’t accept the paperwork I brought in to transfer my license over but when I spoke to them on the phone prior they said it was perfectly fine. 2 hours of my life I can’t get back and I will never return here again. And to the rude lady who laughed at me for waiting all the time to be denied I pray you get your karma!!

Jasmine J: Their service attitude is very poor. Every time I come in, they ask me to take different materials, different service personnel, and different materials. This makes me feel difficult. Tired and sad. Came here several times.

2. DC DMV - Southwest Service Center

608 reviews
DC DMV - Southwest Service Center
Location
5
Establishment
5
Parking
5
Wifi
5
Customer Service
5

Address: 95 M St SW, Washington, DC 20024

Schedule: Open ⋅ Closes 4PM

Telephone: (202) 737-4404

Guy: Department of motor vehicles


Review: "The best DMV in DC area."

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Tisha Reese: Ran in to convert my out-of-state license & I was in & out in under 30 minutes. Customer service was outstanding from the moment I walked in until I left. I interacted with 3 employees & all 3 were delightful & superbly helpful. Shout out to Ms. Tolliver for making this my most positive DMV experience ever. Also, it was raining & chilly so I drove instead of walking & it was easy & convenient to park. A+ experience.

Cornelius Tyson: Always A 2 trip occasion. Web page never gives you entire information. This time they wanted to know we're making payments on the vehicle. Though the Library of Congress Federal credit union plastered all over paperwork. Iam understanding why others get there vehicles registered in Md., and Va, etc.

Makhiya Grinage: My Grandfather & I came here for a tag switch out, Ms.Nelson helped us to a certain extent. She gave us trouble, smart remarks & bad body language. She called the supervisor over, who was NO better. Finally another supervisor came out and helped us.. I WOULD NOT recommend this DMV to anyone. Benning Rd DMV, or GTown. I feel if I wasn’t here with my grandfather it would’ve been worse, it seems that this particular DMV treat elderly mean & nasty. Every-time it’s a run around, either they’re telling you that what you have isn’t enough for whatever service. 2/3 people that helped was mean and nasty. This isn’t a good way to treat an ELDERLY person, AT ALL! 2/10 stars for M St DMV.

Sean Randolph-Tensley: This was THE BEST DMV experience I've ever had. I went in to get a new DL had all of my paperwork but the young lady was very nice and wanted to help. This is the kind of service that is expected when I go to get service from the DMV.

Ernest Redding: Nothing against the employees. If you live out of state and handling a trust, Washington,DC is not friendly in that regard. I found out today that out of state property owners do not have a legal right to park in front of the property they own, not without a semi-annual permit; the permit cost is just north of $300. I find this disturbing for many reasons, one particularly is, out of state property owners pay a much higher tax rate than residents. Now add this; if for whatever reason you should need to come to Washington,DC for more than two hours to take care of your property; the city is not legally able to issue you a permit because Washington DC is not your primary or secondary residence. Sounds confusing huh!! Trust me it is. #dcisnotafriendlyplacefornonresidents

Cameron: Had amazing customer service. Moving from out of state so had to change my license and register my vehicle with just two short visits (I had to come back because I hadn’t changed my insurance to a DC policy) but Miss Perkins took amazing care of me and had me in and out in less than half an hour.

Nyya G: I am a mental health social worker. I have come to this location with my Asian consumer 3 times in the past 2 weeks to get an ID. Today, I went to the location hoping to get the consumers ID, but instead I was sent to counter 15 with a Black worker who was clearly unhappy to do her job and service the community. I am beyond frustrated about how these people in public service roles continuously give horrible customer service and terrible attitude towards the people of the community. If the workers are not satisfied with there job. There are a lot of other people that would love to take there position. Every time I come to this location it’s nothing but bad attitudes and horrible customer service. I don’t like this for DC. Benning Ridge location would never. Literally disgusted, after this I’m going to news channel 7, where someone is always on your side.

Isaac Holt: I have only been to this DMV twice, and both times I was impressed with it. When I came to take the test for my learner's permit I didn't run into any problems dealing with the people who worked there or the testing operation. Taking the test was very easy and after I took it (luckily I passed) the staff were very helpful with sorting out all of my documents and getting my permit officialized.

Amruta Ghate: Painless and the person I worked with was wonderful. She mercifully printed out a form for me that I was missing.

Chris S: Absolutely an incompetent and disrespectful joke. Lady at the counter for checkin has no idea what titling/registration rules are for anything that isn’t a standard type of vehicle and gives you bad instructions, read the rules and don’t listen to her. My number was called to counter 13, she waited one whole minute and went to the next person. I was standing in front of her counter and she pressed the button for the next person. Refused to accept me, forcing me to get a new number and wait 20 more minutes. M. Lewis immediately caught an attitude when I point out him contradicting rules. He then maintained that attitude through the whole interaction leading to him refusing to accept the correct documents and refusing to service me. I have wasted to much of my life trying to deal with these terrible people.

3. DC DMV - Georgetown Service Center

460 reviews
DC DMV - Georgetown Service Center
Location
4
Establishment
4.7
Parking
4.3
Wifi
5
Customer Service
4

Address: 3270 M St NW, Washington, DC 20007

Schedule: Open ⋅ Closes 4PM

Telephone: (202) 737-4404

Guy: Department of motor vehicles


Review: "If you have to go to the DMV in DC GO HERE!"

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Delainey Boyd: I love this DMV! Every time I go I am in and out. As long as you do your research and bring in your documents you’re set. I forgot the initial form but they had one there for me to fill out. By the time I was done I was being called up. Most recently went on a Friday at 1:15 and was out by 1:45, longest I’ve ever waited was about 45 minutes on a Saturday. The workers are helpful and kind, I’ve never had a bad experience!

Dacia Tett: The staff was so pleasant today. However, the CONTRACTED security guards were terrible. I attempted to tell him that he should greet people before he ENFORCES RULES. I mean a simple “good morning if you have any bottles of water etc. “PLEASE” set it on the table to your left. Instead he kept barking all these demands in a very nasty tone. I just lost my grandma Sunday so this just really disturbed me. Besides he’s just too old to be that mean. On top of him jumping in my face and waving a piece of paper in my face!! I was shocked I will definitely be reporting this issue. Then the young security guard he’s was rude but not as rude. I guess he “deescalated” the issue. If anyone knows the name of the security company or security guards that were there between (11-1 pm) today I would greatly appreciate it.

Ronda Smith: Went in Thurs for a renewal about 12:30 in the afternoon and there were only 2 people in front of me and my entire process was taken care of with my new pic less than twenty minutes. Everyone from the lady at the front desk to the lady who serviced me was nothing short of courteous, professional, and competent. I'll always come back to this location since I've always had a great experience over the years!

Mary Beth Maggio: This is the smoothest/quickest DMV i've ever been too. The first time I went by, the system was down, and the security officer let us all know what services were unavailable, which I really appreciated. While it was disappointing, it happens. SO while I was there I at least checked to ensure my documents were in order. I was glad I did, as the lease extension on its own was not accepted, so I needed to bring the original as well. I ask the woman at the desk when she recommends I come back, and she tells me 10:30 after the morning rush. I head back on Wednesday, and wait MAYBE 5 minutes, before I'm called in. 15 minutes to process my license conversion (Louisiana to DC). and then I am out the door! My recommendation to anyone coming in is to have everything printed, be over prepared (to avoid having to make a second trip) and to go mid morning if you're able. Part of what expedited my process was already having the form printed out, which put me higher up in line.

Rodrigo Gramajo: I had to renew my drivers license. I went to the DMV in Georgetown around 1pm on a Saturday. There were between 15-20 people. I was provided with the information I needed, waited for 10 min while completing a form and then a woman processed my case, reviewed my documents; she was very helpful. She was amicable and made sure I understood the next steps. The next station a young men directed me to do the knowledge test. Again, he was efficient, nice and friendly. My best visit to the DMV in 8 years! Go DMV Georgetown! Keep it like that-

Ling lly: I would like to give them 0 star. Horrible service. I got all documents to renew my license but I got declined by a lady. I left and I went to another location (Benning Ridge) directly with the same documents then I got renewed. I will never even come to Georgetown DMV again. Waste time, unhelpful, and not professional at all. P.S. she said I need to get a MD license since my mother-in-law lives there. But I live in DC.

Lior Maman: The worst service I have ever received in my life! The workers there do not care about the people! I got there to replace my Israeli license with an American license, which only requires me to take the test on a computer, in Washington DC they expect Israeli license and that is also what is written on the Internet! The workers there did not want to let me be tested because of really backward excuses! I asked to speak to their Manager, and that was the highlight! She treated me disparagingly and disgustingly, she did not care about me and more than that she had no desire at all to hear me! I went from there to another branch of dmv within 2 minutes they let me do the test, I passed and got the license! Recommend not to go to this branch, service is just awful!

Mariah Collins: Jessica was AMAZING. She tried really hard to help my husband and I with our issues. She was super friendly! But when it came to another employee Mercy, she was as rude as they come. She kept cutting me off when I was trying to explain my situation and walked off in the middle of me talking. I’ll never understand how people APPLY to work in customer service and treat people unkindly for no reason. What a nasty acting individual.

Kathryn Martin (Kate): Had a wonderful experience at this DMV! I went early on a Saturday, and couldn’t fill out the paperwork fast enough before I was seen. In and out in 30 minutes to change my name and address! The staff were friendly enough and efficient.

Stacey Gwynn: I don’t usually leave reviews, but I feel like I have to. This was the best DMV I have been to in the D.C area.. and maybe ever! Everyone was so kind and so helpful - the customer service was outstanding!

4. Arlington DMV Metro at Virginia Square

384 reviews
Arlington DMV Metro at Virginia Square
Location
4.8
Establishment
4
Parking
4.5
Wifi
4.6
Customer Service
4.8

Address: North Metropolitan Building 3434 Washington Boulevard ret01, Arlington, VA 22201

Schedule: Open ⋅ Closes 5PM

Telephone: (804) 497-7100

Guy: Department of motor vehicles


Review: "The best trip to the DMV ever."

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Michael Bustamante: Service at the DMV is great. However, DO NOT park at the giant next door and walk over. There’s a tow truck that parks across the street from the giant and waits for people to walk off the lot. They quickly drive over and pry your door open and tow your car. It’s an easy $135 for them. I was told by the company that if you walk off the lot for any reason, your car will get towed. That means you can’t go anywhere before or after going to giant.

Rebecca Cottrill: The best DMV experience I've had. While making an appointment meant I had to wait a few weeks to go, it was well worth it. I had no wait. They were waiting on me more than I was waiting on them. They were very competent. Definitely do your research so you know what you need and have it all ready when you get there. The person who helped me was very kind, helpful, competent, and patient with me. Will definitely be going here in the future!

Imani Porter: Great experience!! Went here this morning at 7:30am. Only 1 person was in front of us but by the time they opened at 8am, there was roughly 10 of us here. I was out by 8:20 only because there were a couple of people who made appointments, so they were prioritized ahead of me. The two women I talked to were so friendly and efficient. Tbh as long as you’re polite, have all your documents ready, and let them do their thing… you’ll have no issues!

Stoonookw: The waiting process here just doesn’t make sense. They’re mixing a bunch of random two letter appointments. with one letter walk-ins. A bunch of walk-ins went before me though. I asked about why other walk-ins were going before me and the customer service lady told me to basically sit down and shut up.

Kaytleth Farino: This DMV wasted my time Saturday, February 12, 2022. Got there at 9am did line for almost 30 minutes then got my number waited until 11:40am to get tell that the “system went down” but mind you the pregnant lady that call my number didn’t get her name, she took the picture and made me sign and everything to tell me at the end the “system went down”. Everyone in that DMV waited for hours to get tell at the end that the system went down. They should be smart and should’ve stop people in coming in.

Manda B: Still took me 45 minutes to get to a desk... But besides that everything was quick and clean

Synergist Synergist (Synergist): SSHHH. Don't tell anyone. Best DMV experience I have ever had. I arrived at the end of the day no appointment. They took me right away. In and out in FIVE minutes. Only drawback is parking is difficult. Our little secret.

Claire Lee: I usually never post reviews but honestly the experience here today was terrible.. I scheduled an appointment for my permit test at 10:30 am today. I went in at 10:25ish and went to the information desk, the lady at the information desk was nice and helpful. However, when I got my number, I had to wait there for almost 2 hours. I would have been fine if I had to wait for 30 minutes. But 2 hours? I literally had an appointment at exactly 10:30. I don’t know what’s the point of scheduling an appointment if walk-in customers get to go in earlier than me. It was really disappointing. My mom couldn’t find a parking spot so she had to drive around the whole time while I was waiting. When it finally became my turn, I tried to go in because my number was literally called but this other lady in the permit test section desk told me to go out and wait AGAIN. I tried to be understanding since I thought she was probably really busy. However, it took 20-30 minutes for her to call me in after I got my number called. When it finally became my turn, she wanted to check my documents again which I already did with the information desk lady before getting my number. But I just accepted it since I thought it was just the system and pulled out my documents. She looked at my residency documents and simply just rejected them. There was literally a deed and a marriage document. I told her that the name on the deed is my stepfather and we moved into his house from another state and there’s a literal proof that my mom got married to him and his address was on the document. But she said she can’t accept it since my mom’s name isn’t on the deed. Lawd of course it’s not going to be on the deed if it’s his house, ms lady💀. She really wasn’t understanding at all and made me waste my 2 hours, I couldn’t even take my permit test. And the absolute hilarious thing is that the information desk lady accepted my documents and she even asked this other lady next to her and she approved them as well. Please dmv, do not waste people’s precious time. It’s not like the only stuff on my to-do list are going to dmv and watching netflix. I’m really just asking you to be more efficient and cooperative.

Christopher Lugo: This place was fantastic. I waited less than 10 minutes and was out the door in five. I’ve never had a good DMV experience until now.

Crescenzo Esposito: I had to visit the DMV multiple times in the last years. I have tried many different DMVs and it never had a pleasant experience, until today. This DMV is efficiently and professionally managed. Not only, the employees are very friendly and willing to help, despite the amount of people that daily shows up. Going Saturday morning to the DMV has never been so pleasant and fruitful

5. DC DMV Adjudication Services

95 reviews
DC DMV Adjudication Services
Location
4.5
Establishment
4.4
Parking
4.8
Wifi
4.1
Customer Service
4.2

Address: 955 L'Enfant Plaza SW, Washington, DC 20024

Schedule: Open ⋅ Closes 4PM

Telephone: (202) 737-4404

Guy: Department of motor vehicles


Review: "DC DMV needs to hire people with manners."

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Stephanie Graves: Its clean, so thats why i gave it 2 stars but the customer service is horrible!!, i cant renew my tags because they now say i have 2 unpaid parking tickets on a car i no longer own from 2014! and i asked them how could i have registered a NEW car and renew my tags year after year if i had outstanding tickets? their response was the system is catching mistakes it missed and if you dont have a record of you paying the ticket you have to pay it !..DC DNV IS A WHOLE SCAM!!

Ameri Prayer: 👎 I give it three stars only because if you give it one star sometimes it will not show up on Google Maps reviews because they think it's spam. This is a true story: I arrived in Washington DC on January 20th after driving several thousand miles for an annual DC event. And upon arrival I had to go for a covid test at the nearby CVS medical lab near Le Enfant Plaza . I had never been to this area before & I was using Google Maps for navigation. Suddenly I realized I need to empty my bowels urgently. Unfortunately there is not a lot of public restrooms in many places as I travel so I've devised a way to take care of restroom business inside my vehicle as I travel either discreetly using a bottle or a bucket which I appropriately dispose of later. So as I was arriving at the covid testing place I realized I need to take care of bathroom business first. I pulled up to the parking meter intending to pay the meter AFTER I took care of bathroom business which would probably take 5 to 10 minutes. I figured parking enforcement wouldn't come so quickly. I was wrong. In the middle of 'taking care of business', a parking enforcement officer came up to my vehicle and gives me a $30 parking ticket. I could see through the cracks of the coverings that I put over the windows when I need privacy. Obviously I couldn't leave my vehicle and I couldn't get up and start the car or talk to her in the middle of 'doing business'. So I finished doing my duty & then I stuck my head out & told her I had just arrived ... without explaining the exact circumstances. She responded she had 'no way of knowing how long I had been here.' Nor did she offer to void the ticket. I expressed my feelings about it and that was that. However, there is a lesson to be learned: the parking officer clearly could have discerned that somebody was in the vehicle. She could also simply feel the hood to see HOW WARM is the engine to verify the car had just been turned off. Unless she is intentionally taking pleasure in reducing a person's savings, her goal should be to honestly & fairly issue tickets to those who are clearly disregarding parking rules. NOT trying to "get" people in a game of 'cat & mouse' all about seconds or a few minutes. This is NOT a basketball '3 seconds in the lane' violation. This felt like she was being zealous & vexatious. And almost like she knew I had just arrived. I was literally there only a few minutes & literally taking care of a personal emergency inside the vehicle. It just seems too coincidental that she could arrive so quickly. Do they use cameras? Was she following me ? This was BEYOND casually doing one's parking enforcement job. It was targeting. SHAME ON YOU 👎. I feel violated.

Sydney P: They are only there to lie, cheat and steal your money. The system is RIGGED‼ DC is a o e horse town that makes ALL of its 💰 🤑 off of tickets and speed traps. YOU WILL NEVER GET AN HONEST JUDGE‼

Geoff Lucas: Their photo enforced ticketing is super sus. The easy to see number on the ticket is $200 (which is the amount due after due date). The actual amount you owe is up above in the middle of other text. If you're not paying attention, my guess is that a lot of people end up submitting the doubled amount by mistake and I somehow suspect that DC doesn't end up refunding the difference. Super sus way to fill your coffers versus actually protect your citizens.

Edwin jr Melendez: This dnv service is horrible. Dc police harassed me on December 19 2020 at the corner of New York avenue. Dc police keep sending me letter's that I did not do. I was harassed and robbed by dc police. I don't prefer new York avenue police to anyone.

LaKeesha Gardner: I must admit, I was not looking forward to going to this building and interacting with the staff. However, I was very wrong in my assumptions. The staff was very friendly, helpful, knowledgeable and had great customer service. I thought I would encounter a frustrated staff with lots of attitude. That was just the opposite. I'm from DC and unfortunately, sometimes the services received are sub-par, but this was not my experience today. Great experience. Thank you ladies and gentlemen. Also there were no long wait times and it was very clean and safe.

Alex Infante: Based on my admittedly limited experience with adjudication services, hearing examiners appear to lack basic reading comprehension skills.

Not Robotic MikeMike: Horrible "public service." Like a used car dealership but its the government! They are not trying to help you, the DMV is out to get you, any way it can. The citizen/customer is always wrong. A good reason to move out of DC!

Jamaica Harvey: Mrs masey reallly helped me at this lpcations , I appreciate you so much

el maestro: Friday's afternoon are the best. In and out within 20minutes tops, thank you everyone keep up the awesome work you all are doing.!!!

6. Deanwood Road Test Office

95 reviews
Deanwood Road Test Office
Location
4.7
Establishment
4.3
Parking
4.4
Wifi
5
Customer Service
4

Address: 1421 Kenilworth Avenue Northeast, Washington, DC 20019

Schedule: Open ⋅ Closes 4PM

Telephone: (202) 737-4404

Guy: Department of motor vehicles


Review: "The police officer and DMV staff were nice and helpful."

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Acosta: Extremely unprofessional. They read over a checklist and don't explain anything to you. They expect you to know. Once you fail, then they explain it to you. Extremely passive aggressive. I don't understand, if you don't like your job, don't take it out on others. Extremely rude and cold. Told me I didn't know what I was doing. AVOID the the the girl with glasses and boy hair cut.

Shirley Jones: Anything to do with the DC DMV is always a terrible experience. They are forever finding small problems that just good common since can fix but, instead they like to inconvenience you unnecessarily.

Christie: The guard was very helpful and answered every question I had. Even came and looked at my car so I wood know that my son could not use it. Deanwood is on point

Emily Pakulski: Took my scheduled road test here. They were running exactly on schedule and all 5 people I interacted with were friendly and helpful. Perfect service. They had to charge me $30 extra because I missed my appointment back in December because that means I took the spot from someone else. Fair is fair.

M B: Be prepared becasue parallel parking is first and you have to get it right. Spanish lady was nice and calm. I asked alot of questions and she was patience and explained no problem.

Battle For lasagna: I had the black-braided hair pretty lady ( Sahita) as a instructor. She was was really chill, nice and laid back .I passed my test.Jehad

effie jennings: Took my youngest nephew there for his road test and he was done pretty quick!

Gerard Jones: Line was ridiculously long, yet the cashier and manager were on top of their game!!! KUDOS!!! 10 Thumbs👍 & BIG TOES Up...Extremely High Commendations to this staff...Approximate time was 12-sump'um in da' p.m.

Sinead Doyle: I took my drivers test here i'm 17 and it was a horrible experience. The lady was extremely rude and unforgiving. I am a good driver and came prepared however was met with utter rudeness. If you can avoid do NOT take your road test here. Not only was she unprofessional, she was passive aggressive and unnecessarily agitated.

bravell douglas: Like to give thanks to ifan for helping me with road test today i great guy

7. DC DMV - Benning Ridge Service Center

363 reviews
DC DMV - Benning Ridge Service Center
Location
4.6
Establishment
4.3
Parking
4.4
Wifi
4.1
Customer Service
4.6

Address: 4525 Benning Rd SE, Washington, DC 20019

Schedule: Open ⋅ Closes 4PM

Telephone: (202) 737-4404

Guy: Department of motor vehicles


Review: "The best DMV experience of my life!"

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Luisa Parra: Amazing service! This is the best DMV I’ve been to in all the D.C, Virginia and Maryland area. It was fast and attentive. Everyone was very kind and respectful. This was my best experience going to a DMV! I won’t feel stressed anymore about doing any paperwork DMV related because I’ll be coming back to this location !

elaine ross: Everything was fine good works just moved in area fast service customer service was awesome in out no problems Thanks

Nance Nance: Fast service and we went around 1:30 in the afternoon we were out before 2pm. I followed the lunch hours so avoid a long wait. Bathroom is super clean at this location, this meant alot because I am pregnant.

Jacqueline Smallwood: Ms. R. Mathis @the Benning road location was a true blessing. I appreciate people who care about the people.

Miguel Ordonez: Very bad customer services, i went today 4/5/22, to get my wife ID. The person who was in the reception told us, to come back, with a 6 month old bill, we did, we had bring that bill, and we get overthere another person took our papers work and told us difrent ting and finally we couldn't get nothing,

Lauren James: Everyone was so helpful and friendly. The staff went above and beyond. I was in and out in 40 minutes!! Such a seamless process.

Moni Rich: I was in there for maybe 20 minutes. The service was fast and I got everything I needed. Maybe it was the day I went, which was a Tuesday but my number was called within 5 minutes of receiving it. It's the quickest service I've ever received from any DMV!

Joyce Jones: My visit was horrible. There was only 5 employees working and that work station from number 1-16. The employees were constantly talking to their co-workers. One employee sit at her computer and did not assist one resident for at least 10 minutes. For every one resident serviced there was at least a 5 minute wait before that station called another number. There was no social distancing. After asking an employee how the numbers were called she stated it was based on the residents that had w as cited the longest. After waiting for one hour I left. I did not get the sense that the employees really wanted to help the resident.

Marcela Melbon: I was extremely nervous for this appointment. I only chose this location because it was the only thing available, even though it’s a bit out of the way. I was scheduled to transfer out of state license and registration. The process wash extremely easy and fast. The worker who helped me was so nice and patient. I know the DMV (overall) has a bad rep for poor service, but this was not the case here! My appointment was at 8:30 AM and I was done by 9:10 AM! I thought the vehicle would be inspected at the time (my fault for not reading the instructions thoroughly) but the worker who helped me provided me with ALL the information I needed. She didn’t even seemed annoyed when I asked her the same questions over and over! She was so sweet! Even the security guards there were so helpful and polite. Definitely going back to this location in the future!

CARLA LAWSON: Saturday was a good day to go their, no line between 12 and 2pm closes at 4. My only problem was the customer service on the phone gave wrong information out. Get to the counter and was told needed more information. What happened to apply for your Identification card and get it in your hand, no you have to wait 45 days to get it in the mail. Bring back some retirees who knows the job, these new recruits are young and not remembering what they learned, need more customer service skills.

8. Office of Motor Vehicle Management

2 reviews
Office of Motor Vehicle Management
Location
5
Establishment
5
Parking
5
Wifi
5
Customer Service
5

Address: 1800 F St NW, Washington, DC 20006

Telephone: (703) 605-5680

Guy: Federal government office


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Sarah Sweetheart: My experience is about this place is really cool to work with cars and help the President of the United States of the America

SAI AUNG KO TUN (AIKE BEE or Aite Bee): Coffee

9. DMV Self Service Kiosk

65 reviews
DMV Self Service Kiosk
Location
4.7
Establishment
4.8
Parking
4.1
Wifi
4.6
Customer Service
4.3

Address: 300 Van Buren St NW, Washington, DC 20012

Schedule: Open 24 hours

Guy: Department of motor vehicles


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Tony Bliss: Great service to take advantage of. From start to finish it was only 90 seconds with no one using it on a Sunday afternoon. If your car passes, the kiosk will print a temporary one immediately and then a sticker for your window via mail within a couple weeks. The kiosk is easily missed, but small signs will lead you to it if you're coming south on Van Buren. Once inside the park, it's on the North end of the track field.

Judith Lisansky: My car passed and I received a temporary paper for the window which said my sticker would arrive by mail within 10 business days. Now it’s almost month later and no sticker ever came! After the ten days I called 311 for help and they said they’d resolve within 10 days. Then 311 sent an email informing that I had to drive to the other inspection station to get my sticker! It won’t be mailed. I protested but they said sorry, DMV says you have to go get it. So nothing they can do. Is this efficient? Why doesn’t this system work?? I am very disappointed. .

Anastasia Lordes: I WILL NEVER WAIT IN LINES AT AN INSPECTION CENTER AGAIN!!! If you are a DC resident, and know the horrors of the inspection process in the district. Sitting in lines wrapped around corners...you will be amazed at the kiosk and the process. Very simple and quick. Literally under 5 minutes from start to finish.

Patrick Ferguson: Easy, fast and available 24/7 what’s not to like.The OBD plug is a bit messed up and should be replaced but I got it to work by being gentle and making sure the pins lined up before pushing in.

Matthew Ryan: Does not work. Waste of time - won’t print the report for vehicle and displays a message to go to the DMV inspection station.

Christina Malliris: Working as of 5/23/22. Scanner not working but manual VIN input did.

Office Account: Working as of 9/25/21. There are signs along the right side of 3rd Street perhaps 100 feet before you reach the parking lot where the kiosk is located. These indicate that you are approaching the kiosk. Turn left into a parking lot next to a sports field. The kiosk is on the left hand side of the parking lot. All very easy. I entered my VIN manually by choice, so I can't account for the VIN scanner, but the VIN is on your insurance card, so easy. I found the location of my OBD port (the place in your car where you plug the connection in the box labeled "OBD" on the kiosk) by searching my car/make/model/year and obd location on google. For me, it was under the dashboard, to the left of the steering wheel. It's like plugging in an old-time computer printer connection--just push it in. The kiosk worked like a charm. Thank you DC!

Timothy Torres: It was raining so that may be part of the issue…but the touchscreen was only somewhat responsive. I tried to manually enter VIN and random characters would appear. The VIN barcode scanner beeped but the screen didn’t respond. Could not find my VIN when I was able to manually enter it after the 6th try.

Jon Lewis: Visited site on a Monday evening, well outside of usual business hours, and with the adjacent sports fields full of players. Even with that volume of folks, access to the kiosk was a breeze. Working with DC regulations should always be this easy! Total time was about 6 minutes, much of which was spent reading screen prompts. I hope to never again schlep all the way down to Half St, SW for an inspection. Smart move DC!

Lisa McDonald: 11-28-2021 The scanner didn't work. Bring you VIN number and be ready to enter it manually. Still better than the inspection station.

10. Virginia Department of Motor Vehicles

871 reviews
Virginia Department of Motor Vehicles
Location
4.3
Establishment
4.9
Parking
4.1
Wifi
4.4
Customer Service
4.8

Address: 4150 S Four Mile Run Dr, Arlington, VA 22206

Schedule: Open ⋅ Closes 5PM

Telephone: (804) 497-7100

Guy: Department of motor vehicles


Review: "But at the end of the day, it is still a DMV."

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William Walker: There are never appointment times available on their website even three months in advance, so I've done walk ins every time I've come in. I came here to change an out of state drivers license. The first time I went with someone who needed to take her driver's test, after waiting in line for hours, they told us there would be no more exams for the day as soon as we got in the door. The second time I came, because I had no documents showing my whole SSN (their website said the DMV would look it up) they didn't let me change my license. The third time I came, they told me their IT system was down so they couldn't help me. Currently here for the fourth time, and waiting hours again to get served. The amount of documentation they require is ridiculous, and they clearly don't have the capacity to properly review it.

Jules: I recommend this location. I am taken aback by the negative responses. I have been at this location three times already for various issues. It was the most efficient, superbly administered DMV I have ever been at. I arrived before my appointment, was given a number and was helped and left before my online appointment time. I like that you are guided by someone to whom you explain your need, given a number and then puff, helped. Staff is kind and patient and professional. If you want efficiency, and speed, this is your DMV.

Bibi Hajira Haidary: Staff here is good, but the manager is someone who is not listening to costumers. A manager has to be someone who have the patience to listen and respect customers, but this current manger is very disrespectful, speaking very loud almost shouting on the costumer. The worst management I have ever seen in my life!

Mohammad “Mo” Mumtaz: I dread going to the DMV, but this was actually a painless experience. Staff was super helpful and I was able to get my new to VA license and registration stuff taken care of within 45 minutes! I definitely recommend making an appointment though!

sami alkhaldi: I went there with my wife for her road test ,to help my wife and translate some of the words for her because her English is not that good. Here Road test examiner was Ms Edwards she was angry from the beginning form the way she called (yelling)my wife name, and from the minute she saw me with my wife she asked me to go back to my seat..!!not letting me explain to my wife what she wants her to do….??? she took my wife to the road test and was yelling at her not explaining to her what she wants her to do ,she mad my wife uncomfortable and un secure,… when they came back i when to ask Ms Edwards about the road test she yelled at me your wife was going to kill me …you wife was going to kill me on the road!!!and she started yelling at her you did this,you didn’t do this..!!!!??? She .was unprofessional,inpatient,discourteous,disrespectful,, impertinent,impolite,inconsiderate,rude,thoughtless she has the worst manners that you can find in an employees….!!! I don’t blame Ms Edwards i blame her supervisor and her superiors ,I blame the DMV system that allows such people in to that position ,in a public service place like DMV….shame on you…shame on you.😔

Charlotte Thompson: I just moved to VA and came to this dmv to change my out of state license. I got there about 10-15 minutes before opening and there was a long line. The line moved relatively quickly but I was just happy once I was out of the cold. All in all it took me a little over an hour to be seen and finished but thats pretty standard. I feel like most of the people who wrote bad reviews are frustrated with DMV's as a whole, not this specific one. All the crew I interacted with was nice, helpful, and in good spirts. I even had a nice conversation with the security guard as I was waiting. Summary: Things often take a while because... its a DMV... but of all my dmv encounters across the country, this was a top experience.

Matthew Easley: It’s not a bad experience, for a DMV. Wait times are usually reasonable and I’ve had positive interactions with staff each time I go. Some angry folks (not staff) in there, though. Good luck!

Armando Ortiz: This is the most inefficient DMV office ever. Waited 1.25 for a road test and there are several employees just wasting time. This was not even a high demand day. Very few people around compared to the amount of employees doing nothing. What's the point of scheduling an appointment if they're going to waste your whole morning anyway.

Armand Aguila: On 2/7/22 at past 12 noon, I took a friend for his actual driving exam that he waited for months. While a lady examiner was talking to the examinee, she was not accommodating and cancelled my friend’s driving exam immediately. She complained that the examinee can’t understand her instructions. But talking to her it’s hard to understand the way she speaks.It was a rude treatment!

Mark Roepke: Fairly quick getting to a window, but typical slow convoluted situation once at the window. Better than 5 years ago, but plenty room for improvement.

11. Virginia DMV Alexandria Customer Service Center

954 reviews
Virginia DMV Alexandria Customer Service Center
Location
4.2
Establishment
5
Parking
4.2
Wifi
5
Customer Service
4.8

Address: 2681 Mill Rd, Alexandria, VA 22314

Schedule: Open ⋅ Closes 5PM

Telephone: (804) 497-7100

Guy: Department of motor vehicles


Review: "Most stream lined DMV experience in any state ever"

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Michael Kennedy: It's a decent wait. There to get a title change and it took about 2 hours but I did have some complications with the VIN number so that factored into the equation. However I can say the people will really nice it seem like it was well organized everybody was pretty fluent and understanding of what the policies and procedures were so it wasn't a mess but it did take a good amount of time.

Cara Nicole Stock: I had a really seamless experience here! I made an appointment a month out to replace my out of state ID with a VA REAL ID. I forgot my passport but they allowed me to go home and come back same day which was a godsend! They also let me retake my photo which I thought was really considerate. The entire staff was really pleasant, and the environment was clean and calm. Best DMV experience ever!

Steven W: I have been driving for 12+ years. This Virginia DMV is easy to locate, short lines and delightful customer service from the entrance until I exited the building. Organized, quiet and functional center you have. Therefore, I invested in a Breast Cancer 🎀 Awareness plate for my new car. Thanks for making the beginning of my weekend successful 👌. I definitely recommend this location!

L Norman: Yes, I'm really rating a DMV with five stars. But that's probably because what I needed was simple documentation so please don't throw rocks at me yet. How to get here via Metro: Take the metro to Eisenhower Avenue. If you're crazy like me and want to walk in 80 degree heat at 7:00am it's super easy. You get off at Eisenhower Ave Metro, look for the Holiday Inn, then you see the bridge take a walk there and then when you see Mill Road make a right and walk straight down. Advice: You don't need an appointment here. I would suggest coming in at least 30 minutes prior to opening. Have your documents ready. I had my VA license and needed a Driving record. I got it done in less than five minutes. Didn't need to fill out any paperwork. Just got a number and paid the 9.00 for a certified record. They even have a barcode to scan so you can rate the service.

Shelly J: Today, I was really surprised at the service I'd received. My purpose was to title and register a vehicle. I had my headphones on and was preparing to spend a distressing day of hurry and wait, as I simultaneously tried to gauge the tension coming from the service windows. I arrived, without an appointment, a little after 9AM and quickly noticed that there were two numbers ahead of mine. Anyone who's been to the DMV know that that means nothing and can easily translate to 3 hour wait time. NOT TODAY!! As I listened to all of the priority appointment numbers being called, I wished I had snacks. Before I knew it, I was next. The attendant was friendly, patient and helpful in letting me know what additional information she needed as well as answering my questions. She quickly got me registered, tagged and out the door. My total time from getting my number, completing my business to driving away was about 45 minutes!!!

Gwen Liang: I took my 90 year old mother to this Alexandria DMV yesterday 5/19/22 to renew her placard. She was treated with the ultimate kindness and consideration. We were done in and out within 10 minutes. We were both very impressed.

Kristine “Kristinafina” H: I have used this DMV my whole driving life. The process is much improved and, while the wait can be long, it it no fault of the employees. There are just too many people coming at the same time.Friendly employees every time I go!

roberto martinez: If I could give this place 0 stars I would. Apparently they do Walk-ins Saturdays from 8AM-12PM. After standing outside the line since 11:08 PM, they came out saying that if you were not in the building before noon then everyone who was in line had to leave. The shut the doors at 12 O’CLOCK, making people who was waiting in line more than an hours to just turn around and go home. Most disgusted service i’ve seen.

Breanna Shinn: Literally the easiest DMV experience I've had. The staff was friendly and I did a walk in and was in and out in like 30ish minutes. Wait was so quick I barely had time to complete my paperwork before getting called up. My only gripe would be that it's hard to walk there, but the DMV really doesn't have a choice in that.

Taylor Ellis: As a lot of people, I was EXTREMELY anxious about going to the DMV. As a new resident to VA, I had a lot of things on my to-do list that needed to get done. What I would recommend to everyone: if you can, make an appointment!!! It was very convenient and easy. I made mine for 8 AM and was being served by 8:05. The gentleman at desk 4 was very nice and helpful. I spent a week preparing for this appointment. I had about 6 different proofs of residency (although they only looked at my bank statement and pay stub), and other identification documents (passport, birth certificate, etc.) I also had pre filled out all of the necessary applications (all available on the DMV website). Getting my I.D. was a piece of cake. Was $42 for the real i.d. They gave me a temp. one as my real id will be mailed in 5-10 business days. The ONLY downside which was not the fault of VA DMV: When I went to title and register my car, it was discovered that there was a typo with my last name on my PA title. I had never noticed until the gentleman pointed it out. He was very sympathetic and even tried asking the supervisor if that was something that could be bypassed in the system, unfortunately it could not. Him and his coworker at desk 5 both gave me some useful information in getting the error corrected. The DMV itself was very clean and organized, the woman at the check-in desk moved people in very fast. I was out at 8:30AM (enough time to grab breakfast before my 9AM shift at work!) Note to everyone: Going to the DMV is not fun, it's stressful, and a bore. BUT! Please remember that these workers are humans as well. They are simply doing their jobs. Try to go in with a positive attitude. Also, ALWAYS make sure to be prepared. They want hard copies of everything as they scan them into the computer. Bring back-ups if you're unsure. I will most definitely be using this DMV location for all of my future vehicle needs!

12. Arlington County DMV Select

92 reviews
Arlington County DMV Select
Location
4.9
Establishment
4.7
Parking
4.8
Wifi
4.7
Customer Service
4

Address: 2100 Clarendon Blvd #218, Arlington, VA 22201

Schedule: Open ⋅ Closes 4:30PM

Telephone: (804) 497-7100

Guy: Department of motor vehicles


Review: "Best regular DMV by 3 stars"

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Rebecca Sande: I would give this DMV no stars if possible. I would recommend going to any other DMV in Virginia before this one. For a year, I was unable to get my car registered because every time I went in the employees (including management) said I needed different paperwork. I had probably 7 different appointments and each time I was told I needed something different from what I was told the last time. I spent almost a year going back and forth with them, my car title company, jumping through hoops for notarized documents and other “required” documents. Each time I asked “after I get this, is this all you’ll need from me?” To which EACH TIME they said “yes”. The last time I went and they told me they required “one more document” from my loan company and I was so frustrated I decided to go to another DMV all together. Yesterday I went to the DMV in Woodbridge and I wish I could go back to last year and start there. I handed the worker the packet of paper work I’ve accumulated over the past year and she looked through it and replied “I’m sorry but you don’t need ANY OF THIS.” And I was able to get my car registered and the title signed over to me right there. So the DMV in Arlington wasted a year of my time for no reason other than they don’t know how to do their jobs. I was charged late registration fees on my vehicle because they swore they couldn’t register it without 30 separate documents. Literally just go anywhere else. Any other DMV. Save yourself the headache.

Concerned Citizen: Came here with my wife before closing on a Wednesday afternoon. Staff were friendly, knowledgeable, even made jokes with customers. Only complaint was they registered my car in the wrong county and I now have to deal with figuring out how to get it registered correctly. Otherwise, a shockingly good experience overall.

Araya Caba: appointment only, I came on a Tuesday! But, the security was nice! He was able to schedule me an appointment at the Springfield location.

L L: THIS PLACE IS CLOSED!! With that being said the security guard was really nice and did give some helpful information. I ended up going to the DMV Select in Orange, VA about an hour and a half from Falls Church. They open at 8:30 but people start lining up between 4-6 am.

Kay C: When security guards recieve more complements than behind the counter staff that tells u something . Also when will u guys accept electronic copies of documents . In this digital age asking for paper copies and not being able to provide basic printing services Instore is just plain dumb.

Amanda Delp: Had to return my license plates after getting rid of my car. This DMV select location had SUCH helpful staff who were SO efficient, friendly, and courteous. Very willing to double-check things were squared away for me, and even with that, I was in and out in 7 minutes (counting the practically non-existent line). NOT EVEN REMOTELY COMPARABLE to my experiences over the last few years with the large DMV customer service centers.

John Gregal: Some of these reviewers don’t know how good they have it. I grew up in DC during the Marion Barry years. Mayor for Life’s dmv had lines that were hours long and you didn’t get out of that place in under 5 hours. Arlington has their sh!t together, this place rocks. Half the tax rate and 10 times the service, I’m never going back.

Kevin Phillips: Hate to let the secret out but you can basically do any DMV business here except for licenses, so there's basically no reason to head to the full fledged DMV unless you love waiting in lines and disgruntled employees. I went to DMV select today to transfer some old customized plates to my new car and it took 3 minutes and the woman at the counter was super helpful and friendly. Great experience, so so so much better than 4 mil run!

xiaoming zhu: If I could choose 0 star then I would. The office staff who worked at road test window had attitude problem and very unprofessional. We were there at least five minutes before our appointment time and patiently waited at the long line. When we approached the window, the staff was unhappy and rude because she called our number twice, and our appointment was the last one of the day. The staff apparently was ready to go home and not wanted to take another road test, therefore the male staff asked us to provide document that was not required by Virginia regulation - we were asked to provide certification of our valid foreign drivers license, which has dual languages including English, from Embassy. Because of this unreasonable and unlawful requirement, our scheduled road test was denied which caused us wasting of our half day of working time and created unnecessary burden.

Sabrina Martin: Security was very polite and nice. This location is closed and he was nice enough to tell me about 2 other locations that are open. However you should schedule a appt during covid-19 times.

13. Virginia Department of Motor Vehicles

612 reviews
Virginia Department of Motor Vehicles
Location
4.3
Establishment
4.2
Parking
4.4
Wifi
5
Customer Service
4.6

Address: 6306 Grovedale Dr, Alexandria, VA 22310

Schedule: Open ⋅ Closes 5PM

Telephone: (804) 497-7100

Guy: Department of motor vehicles


Review: "VA DMV has always been amazing for a DMV."

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Laura H: the service at this DMV is horrible!! All the workers here speak so low and quiet and expect you to hear them clearly and they give you the worse attitude ever. They us off multiple times when we were rallying to talk. I went to this place with my mom and I clearly ask for TWO SEPARATE APPOINTMENTS at the front desk. The lady at the front desk said we can do two appointments together so we only got one ticket. When to get our paperwork done they said they could only do one person. We had to go wait again for a extra 40 minutes because the people at the front desk doesn’t know how to do their job!!

Joseph Lilli: We arrived early and joined the queue just before open. Once inside, we were called quickly to the service counter. The person who helped us was great: very knowledgeable and kind.

Victoria Johnson-Walker: It is usually met with much unpleasant visits w/long lines and rude customer service BUT....today my visit was anything but unpleasant, shockingly was treated with respect and genuine kindness!!! Keep up the amazing work, thank you for making my visit pleasant 5 STARS hands down for today's visit Sat, Feb 5th, 2022 @ 7am-9:30am ( time flew by, so fast, I thought I was in there for no more then an hour or so).... Victoria Johnson-Walker

AKLILU: My worst experience start: I have appointment at 8:15 am then I arrive ontime and the security officer checked my appointment time and name then he allowed me inter the building. once inter the building the reception called me give a waiting number and some papers to fill out then as soon as I get waiting number, I was called to window number 5 and there no time fill out the paper work which I received then I went window number 5 then lady who works at this window very agry, aggressive and she look me like trash then I just ignore her facial and motion all reactions to try to focus on my business then I handle my documents and papers and also I explained why I'm here office then then she told why you give such kinds job and I told her mom I have multiple services request then she ask my number and checked my appointment then then she give me wrong paper to fill out then I took papers which she gives me and I told her mom this form isn't belongs to me then she checked the paper which she gives to me and walked away to bring another paper from reception then I filled out all paper work then I go back to her (window number 5) then she told me your line passed, I ask her question what I can do now she told you need go back and bring another other ticket then I went to the reception to get new tickets she said no and I ask her why she tod me speak wit supervisor to get new ticket then I goback ask one lady at counter to speak supervisor ten the lady on counter ask me which window I was served at first place and I told her then she went to window number 5 then she speak with window 5 lady then she called then I went here and she ask me my documents I give everything i have it then out three questions she did just one !

Monica Yang: I am a foreigner,English is poor. I have the receipt of the immigration extension card,The supervisor here didn't embarrass me, Let me renew my driver's license,The service here is very friendly. I really appreciate their service.

PT: I was turned away during an appointment because my utility bill and bank statement were two page documents that had my address on page one, while the bill and financial statement was on page two, and my “change of address” notification for my homeowners insurance was not accepted. I brought my old drivers license, passport, utility bill, a recent bank statement, and my change of address mail from my insurance company. Was asked three times in about three minutes if I had my social security card. No one grows up saying, “I really want to be a DMV worker when I grow up.”

wrenchflats: Received reminders for my appointment. 3 stars for this. When offices are closed on the day of your appointment, one does not receive a courtesy notice. The team forgot to include a basic requirement within the automated system.

Bruce Blue: Got there at 715 on Saturday line was long. Doors opened up at 800 line was constantly moving. I got inside at 815. Greeted by a nice security guard. Information ladies very helpful as well. I was done with my business is less than 45 minutes. Great job DMV!!

Helen Michie: Effective March 17, 2020 the DMV's in Virginia have been closed. Arrived at Franconia DMV right after work at 4:00 PM on Friday February 29th. Waited outside in 31 degree weather for 20 minutes. Upon arriving at the front of the line and gaining admission to the building I was informed that the computer system was down. I left the building. This took 15 additional minutes. Returned to Franconia DMV Saturday March 1st at 8:50 AM. Waited in 32 degree weather for 1 hour and 10 min. until I was readmitted to the building. I waited in line an additional one hour and a half to get my eye sight reexamined and new drivers license ordered. I spent 4 hours over two days to get this simple task done! One hour 30 minutes in 32 degree weather! To be fair to the DMV, I want to compliment the employee who took my picture. Best driver's license photo ever taken of me. My license was sent promptly to my home address.

Douglas Costa: Man oh man. If I could I would give 0 stars, 1 star is already WAY TOO MUCH FOR THEM. The worst DMV you could go to. The workers don’t care about you and clearly hate their jobs, they take their anger out on customers. I went in last week and told me I had the wrong documents after I clearly brought the documents they asked me for. They waste your time and take 1 hour to renew your ID when it could take less than 5 minutes. The manager should fire most of the workers cause they are useless. They also get happy when you can’t get your documents which is weird to me since your main goal is to serve the customer, not be happy when you tell them that they can’t be served. IM WARNING YOU DO NOT COME HERE, THEY WONT BE ABLE TO SERVE YOU CORRECTLY! THE WORST DMV IN VA.

14. DMV NEWSTAND

2 reviews
DMV NEWSTAND
Location
4.4
Establishment
4.9
Parking
4.3
Wifi
4.6
Customer Service
4.8

Address: 470 L'Enfant Plaza SW #804, Washington, DC 20024

Schedule: Open ⋅ Closes 5:30PM

Telephone: (202) 554-2109

Guy: Department of motor vehicles


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dev atit: About store open back. Candy, Drinks are cold and good choices of snacks.

Whatforanickname: Wrong opening Times

15. MVA - White Oak

972 reviews
MVA - White Oak
Location
4.7
Establishment
4
Parking
4.6
Wifi
4
Customer Service
4.7

Address: 2131 Industrial Pkwy, Silver Spring, MD 20904

Schedule: Open ⋅ Closes 6:30PM

Telephone: (410) 768-7000

Guy: Department of motor vehicles


Review: "In short, it is one of the better DMV locations."

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MVA - White Oak: what do users think?


Gregory Bern: Kiosk wouldn't work to renew tags. Razzi at reception helped but couldn't make it work either. Tried 2 then sent us to a service desk and the gentleman there took care of renewal for both vehicles. Short wait. No line. Best MVA experience ever. Not crowded. Great service.

Elias Desta: I brought my daughter for a road test. As a parent we all would like to see our child do good and be tested for competency but what my daughter and I experienced was beyond any pale comparison. From the get going the testing officer has already the end in mind, technically to find fault if not to fabricate one. In order to do that, he has to isolate me as a parent. Mind you all other “Hispanic” parents were allowed to observe their minors from the side line! He instructed me to wait in front of the building from a good line of sight. Made several references to my daughter, like she being fortunate to have a better car. My daughter passed all the difficult sections and finally the testing officer came up with a bogus excuse that her front tire was six inches above the line in front of the stop sign. Then he came where I was and told me that my daughter did not stop on the white line before the stop sign which my daughter has completely different account. In fact he told her to make a right turn and when she was about, he stopped her and called me to show the front of the tire was into the stop sign before she exited. I know we all come from different back ground but prejudice has no place in government service. I heard White oak location is notorious for favoring people, I did not expect it could happen to us. Well, that is the way it is even in MD DMV.

Donna Robb: I had an appointment for 10:30 today and at 10:30 PROMPTLY, my number was posted and called. I had a very pleasant, knowledgeable and professional person who helped me obtain what was needed. At 10:46 I was drini g out of the parking lot. Thank you MVA. It all ran like a well oiled machine. Keep up the good work. Don't go back to old ways. Good job.

nelson gha: Appointments are good because it helps to control congestion inside the MVA. But when you arrive at the MVA early and the place is empty you should be checked-in. The receptionist was mean even after I explained to him I had a situation and I needed to be in school early, he still asked me to go and come back at the exact time my appointment is scheduled for. Today every industry is adopting an agile approach to doing things and I think the MVA should adopt a similar approach.

Fernanda Anaya: I think a requirement to go is to be highly disrespected. the staff is lousy. I have always carried my papers in order, I offer a friendly attitude and they always treat me badly, the lady threw my papers at me, she hit her hands on the counter and yelled at me, always a terrible experience. it is not our fault that your work is very heavy 🙂 also in the end when you rate your experience, I gave a low rating, to which the lady snatched the screen out of my hands and began to give herself a pure good rating, ridiculous.

Orma Moorman: It was great. I like the changes in the office and it is so much clearer but the wait time is still long and that is due to us the customer. They are many people needing help either for driving licenses, title, or driving licenses.

Benjamin Koontz: I would give it 0 if I could. They don't like military people and aisle number 19 kept asking us for documentation and when we provided it, they found whatever they could wrong with it even though it specifically stated what they asked for. They told us to "just pay the 1800$" terrible service from the teller AND the manager.

Andre Willcox: This is the worst MVA in Moco. I've been here over 6 times due to convenience over a 2 week span every time I go a supervisor needs to get involved then have to call headquarters in Glen Burnie only to get inaccurate info. For instance I was told that I cannot put a tanker endorsement on my class b CDL. No one there can seem to get in the same page I just wish for better more coordinated rules and not made up as we go regulations

Adrian Shelton: This still continues to be my overall favorite experience at any DMV. They are very organized here and customers are able to get seen and taken care of, with or without an appointment, with amazing efficiency.

Justilian Marshall: No wait, I scheduled an appointment as ordered. The staff was courteous. Thank you. Respectfully Justilian Nathaniel Marshall

16. DC Policy-Planning

2 reviews
DC Policy-Planning
Location
5
Establishment
5
Parking
5
Wifi
5
Customer Service
5

Address: 2000 14th St NW # 4, Washington, DC 20009

Telephone: (202) 671-2730

Guy: District government office


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DC Policy-Planning: what do users think?

17. DMV DIPS

2 reviews
DMV DIPS
Location
4.4
Establishment
4.4
Parking
4
Wifi
4.9
Customer Service
5

Address: 7141 Old Alexandria Ferry Rd, Clinton, MD 20735

Telephone: (571) 329-4231

Guy: Department of motor vehicles


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DMV DIPS: what do users think?


Tamer G: DO NOT EVER USE THIS PLACE - They did a horrible job and refused to fix it the following week, lied about their warranty, basically they will ask to pay in cash so you can't go after them. Terrible experience. Must know that DipYourCar isn't taking any responsibilities for their services.

Christian Fleming: Lied and said they he had a 6 month warranty. I asked if he would fix his errors he said yes set up an appt and never responded. I have been calling for 3 months str8 and keep getting sent to voicemail. Total scammer!!

18. District of Columbia Motor Vehicle Inspection Station

648 reviews
District of Columbia Motor Vehicle Inspection Station
Location
4.4
Establishment
4
Parking
4
Wifi
4.9
Customer Service
4.3

Address: 1001 Half St SW, Washington, DC 20024

Schedule: Open ⋅ Closes 2PM

Telephone: (202) 737-4404

Guy: Car inspection station


Review: "One of the best DMV experiences I've had."

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District of Columbia Motor Vehicle Inspection Station: what do users think?


DC Explorer: Went here on Thurdsay, June 16, 2022 and there was no line. The service was great. They have changed the process and you stay with your car now---you don't go inside. I still wish there were multiple inspection stations throughout the city, but at least this one is good.

antidepressant scale: Travelled an hour to the location. Apparently, there's only one in DC. And apparently, you operate on a first come, first serve basis. Not sure how that's supposed to be anything other than an exercise in frustration for everyone. And apparently, today, it's closed for the holiday. What holiday. Seriously, what holiday is it? I searched; it's National Go Fishing day. Are you closed for National Go Fishing day? Waste of time, surely a governmental agency can get their open hours updated on google? Guess that would just make too much sense.

Lindsey Rivera: I was worried that this was going to take a long time. Went on a Friday morning at 8am and was in and out in about 5 minutes. Everyone is super nice too!

Kim Barr: It was a fast process and all the staff was very friendly and helpful with any questions that I asked.

Vivian Kim: Super efficient. Went on Wednesday 7:45 and was in and out by 7:50. You guys rock!

Jen Rhodes: They are super nice! Mr. Herbert Jones and Deangelo Baucum got me out in 10 minutes and they are funny and informative. Great job y’all keep up the great work!

Delainey Boyd: Updating this review to emphasize how amazing they are here! Drove right up at 12pm on a Friday, was in and out in 3 minutes. The crew is kind and I actually look forward to this knowing it will be so easy! Paired with the Georgetown DMV, DC makes anything related to a car easy peasy. — Old review: Went at 1pm on a Saturday, drove straight up and was done in under 10 minutes! The crew is so nice and funny, they always make this chore an easy one.

Jonathan Kaufman: Whole process was so quick and easy, and the staff competent and courteous. If the District insists on making everyone go down to a single location for inspection, then we can't ask for better service than this.

M G: So fast and efficient! Maybe spent 6 minutes there. By far the best operation in DC government.

Corey Lynch: Just went to get my truck inspected and both gentlemen were very friendly and helpful.

19. Maryland DMV

185 reviews
Maryland DMV
Location
4.5
Establishment
4.5
Parking
4.5
Wifi
4.2
Customer Service
4.6

Address: 10251 Central Ave, Upper Marlboro, MD 20774

Schedule: Open ⋅ Closes 6:30PM

Telephone: (410) 768-7000

Guy: Department of motor vehicles


Review: "The Glen Burnie DMV was a lot more informative and efficient than locals."

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Maryland DMV: what do users think?


Analisa: No one likes going to the DMV but they got me in and out in 35 minutes. The staff is always pleasant and I had to go there 3 times in the last 5 months. I hope they keep the appointments permanently. My only problem is the need to fix the women's restrooms. Sinks broken, no soap in dispensers or they are broken and the lighting is awful. But I know staff doesn't control that.

jacob wilson: My wife and I bought a '22 car and received the title in Feburary of this year. My wife's middle name was spelled incorrectly. I called two days later to get it fixed and a corrected title sent to my address. The person I talked to said they would take care of it. Since I didn't hear anything or receive anything from them, I gave the DMV a follow-up call today and was told that the error was the dealership's fault and I needed to contact them to fix it and pay any appropriate fees. In explaining this, the DMV operator used random acronyms that presumably represented some sort of internal ticket system they use to track calls and resolutions. She claimed that the system showed that someone "left a message" explaining the situation in April. Not true. She was quite snippy that she could not provide any additional information. Absolute joke of an office. I should mention that I talked with someone earlier today, who after taking my title number and listening to my question, REDIRECTED me back to the waiting room. Terrible, terrible, terrible.

TerryandKelley Bates: When we went to the Maryland DMV in Glen Burnie on Governor Ritchie Hgwy., they were set up for Covid-19 to meet all State of Maryland regulations for this pandemic. The employees were professional,. Nice and went out of their way to give you all the information you needed, directions where to go etc... We were only in there a short amount of time, accordingly. Highly recommend the personal visit. It was a pleasant experience as it were.

Robert Gogan: Had car totaled sept 2021 tags were still good until April of 2022 . Got tags transferred no problem however when I was told by the one rep that I could get a refund for a full year I paid on the temp tags from 12 /21 the earliest I could make an appointment was Jan 2022 and I was not eligible for a refund even though it was a month into the new registration and now I still have to pay for a full year come April she told me I could’ve called and made an emergency appointment………. Thanks for nothing just another way for the state to rip people off

brooke: Horrible waits - be prepared to go on a day where you have no plans because you will most likely be waiting for hours. Went in for my behind the wheel driving test and was unable to take it because i didn’t have my high school diploma… never once was i told i needed my diploma and have NO idea how my highschool diploma correlates with me taking my test at all.(Im 18 and in college BTW so highschool isn’t even relevant to me anymore) They then told us we had 10 minutes to figure it out till our appointment was cancelled. Ironic that they make you wait hours on them but can barely spare 10 minutes on you when they are horribly unclear with whats required when arriving. Waste of time and energy, and of course all the appointments are booked till January so I have to wait another 2 months just to take the test. They are extremely unorganized and never want to actually help you. There are a few friendly workers but it’s rare. Wouldn’t kill you all to smile considering you chose this job.

Rama Alhariri: Terrible experience. I do not recommend going here at all. The staff were rude, the printing kiosk did not work and even the registration machine made mistakes (my number was called for me to go to a counter and when I did the employee working there aggressively told me to leave because he didn’t have my number). Also, if you are a Muslim woman that wears the headscarf, the employees will insist for you to show your hairline. When I explained how I have not had to in the past and felt uncomfortable by the request, I had to call for the supervisor. It’s a baseless and unnecessary request. I’d also recommend some diversity training to the staff.

Marie Priester: I'm 79 and just relocated to Maryland from California. I had an appointment on Friday, May 13th! I'm not superstitious but I should have arranged for a different date. I had the earliest appointment and did not have to wait, but that is where the good luck ended. Couldn't get anything done even though (having become aware of the difficulties my friends had in getting their needs met) I thought I had prepared for every outcome, every requirement; I was wrong and left the office madder than a wet hen. I don't know what it is about DMV offices but they certainly live up to their bad reputations. So, . . . I had to go back to square one and seek documents from the California DMV. Of course, I started with the Internet. Then, miracles of miracles, I was connected with the most knowledgeable customer rep who gave such good service I nearly started crying. I don't know who is responsible for the positive changes in California DMV, but thank you to him/her. Maryland can learn some lessons about good service.

Pat Conly: There are two faces to your DMV office: the slow-moving, procedure-obsessed bureaucracy versus the expert and caring service shown by some individual employees. I was trying to get my new temporary disability parking placard, but after two weeks of hearing nothing, not even an acknowledgement that my application had been received, I went on line to ask if they had received it. After the usual weeklong runaround, I finally got through to Janet Robertson in the disability department. After I sent her a copy of my original submission, she responded that she would mail my placards that afternoon. What a delightful surprise!

Dedric Boyd: One of the worst run Government Facilities. The employees show no sense of urgency or wanting to provide any type of positive service. Of the 20 Customer Service windows, only three were actually open with Reps. Appointments are required yet no one answers the phone to provide any clarity or information.

Donte Foreman: I’ve been calling to get my stickers resent and trying to get my new car tags. Poor customer service and uninterested staff to help customers. Non responsive.

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