Best Dmv Offices Washington Near Me

Tiffany Leung: It’s a bit surprising to be giving a DMV 5 stars, but they were great. Yolanda was so helpful and was incredibly kind. Be sure to look on the DMV website to make sure you bring all the correct documents. Have it printed and ready when you go. It’ll speed up the process and make it quick and painless for everyone.

Deviana Dewi: I came here to apply for an ID card. I arrived 30 minutes after the office opened, and there were 19 people ahead of me. The wait time was reasonable although I brought my book with me. Staff were organized, particularly Ms. Castro was so nice!

Nils Hünerfürst: You have to get there an hour before they open or you come after noon then you have nearly only 5 minutes of waiting. The rest is up to you.

Dicko Sulle: Great efforts to help but some employees are rude, arrogant and ignorant of their work. It hurts to get treated poorly because an employee is sitting on a system they don’t even understand. I was happy a senior worker fixed the issue but I was affected adversely and failed my test

Jason Bragdon: This is literally the worst dmv I’ve ever been to. Service is so slow and the people behind the desk are so rude. I waited 2 hours just to be told they don’t accept the paperwork I brought in to transfer my license over but when I spoke to them on the phone prior they said it was perfectly fine. 2 hours of my life I can’t get back and I will never return here again. And to the rude lady who laughed at me for waiting all the time to be denied I pray you get your karma!!

Jasmine J: Their service attitude is very poor. Every time I come in, they ask me to take different materials, different service personnel, and different materials. This makes me feel difficult. Tired and sad. Came here several times.

Makhiya Grinage: My Grandfather & I came here for a tag switch out, Ms.Nelson helped us to a certain extent. She gave us trouble, smart remarks & bad body language. She called the supervisor over, who was NO better. Finally another supervisor came out and helped us.. I WOULD NOT recommend this DMV to anyone. Benning Rd DMV, or GTown. I feel if I wasn’t here with my grandfather it would’ve been worse, it seems that this particular DMV treat elderly mean & nasty. Every-time it’s a run around, either they’re telling you that what you have isn’t enough for whatever service. 2/3 people that helped was mean and nasty. This isn’t a good way to treat an ELDERLY person, AT ALL! 2/10 stars for M St DMV.

Ernest Redding: Nothing against the employees. If you live out of state and handling a trust, Washington,DC is not friendly in that regard. I found out today that out of state property owners do not have a legal right to park in front of the property they own, not without a semi-annual permit; the permit cost is just north of $300. I find this disturbing for many reasons, one particularly is, out of state property owners pay a much higher tax rate than residents. Now add this; if for whatever reason you should need to come to Washington,DC for more than two hours to take care of your property; the city is not legally able to issue you a permit because Washington DC is not your primary or secondary residence. Sounds confusing huh!! Trust me it is. #dcisnotafriendlyplacefornonresidents

Cameron: Had amazing customer service. Moving from out of state so had to change my license and register my vehicle with just two short visits (I had to come back because I hadn’t changed my insurance to a DC policy) but Miss Perkins took amazing care of me and had me in and out in less than half an hour.

Nyya G: I am a mental health social worker. I have come to this location with my Asian consumer 3 times in the past 2 weeks to get an ID. Today, I went to the location hoping to get the consumers ID, but instead I was sent to counter 15 with a Black worker who was clearly unhappy to do her job and service the community. I am beyond frustrated about how these people in public service roles continuously give horrible customer service and terrible attitude towards the people of the community. If the workers are not satisfied with there job. There are a lot of other people that would love to take there position. Every time I come to this location it’s nothing but bad attitudes and horrible customer service. I don’t like this for DC. Benning Ridge location would never. Literally disgusted, after this I’m going to news channel 7, where someone is always on your side.

Amruta Ghate: Painless and the person I worked with was wonderful. She mercifully printed out a form for me that I was missing.

Chris S: Absolutely an incompetent and disrespectful joke. Lady at the counter for checkin has no idea what titling/registration rules are for anything that isn’t a standard type of vehicle and gives you bad instructions, read the rules and don’t listen to her. My number was called to counter 13, she waited one whole minute and went to the next person. I was standing in front of her counter and she pressed the button for the next person. Refused to accept me, forcing me to get a new number and wait 20 more minutes. M. Lewis immediately caught an attitude when I point out him contradicting rules. He then maintained that attitude through the whole interaction leading to him refusing to accept the correct documents and refusing to service me. I have wasted to much of my life trying to deal with these terrible people.

Dacia Tett: The staff was so pleasant today. However, the CONTRACTED security guards were terrible. I attempted to tell him that he should greet people before he ENFORCES RULES. I mean a simple “good morning if you have any bottles of water etc. “PLEASE” set it on the table to your left. Instead he kept barking all these demands in a very nasty tone. I just lost my grandma Sunday so this just really disturbed me. Besides he’s just too old to be that mean. On top of him jumping in my face and waving a piece of paper in my face!! I was shocked I will definitely be reporting this issue. Then the young security guard he’s was rude but not as rude. I guess he “deescalated” the issue. If anyone knows the name of the security company or security guards that were there between (11-1 pm) today I would greatly appreciate it.

Rodrigo Gramajo: I had to renew my drivers license. I went to the DMV in Georgetown around 1pm on a Saturday. There were between 15-20 people. I was provided with the information I needed, waited for 10 min while completing a form and then a woman processed my case, reviewed my documents; she was very helpful. She was amicable and made sure I understood the next steps. The next station a young men directed me to do the knowledge test. Again, he was efficient, nice and friendly. My best visit to the DMV in 8 years! Go DMV Georgetown! Keep it like that-

Ling lly: I would like to give them 0 star. Horrible service. I got all documents to renew my license but I got declined by a lady. I left and I went to another location (Benning Ridge) directly with the same documents then I got renewed. I will never even come to Georgetown DMV again. Waste time, unhelpful, and not professional at all. P.S. she said I need to get a MD license since my mother-in-law lives there. But I live in DC.

Lior Maman: The worst service I have ever received in my life! The workers there do not care about the people! I got there to replace my Israeli license with an American license, which only requires me to take the test on a computer, in Washington DC they expect Israeli license and that is also what is written on the Internet! The workers there did not want to let me be tested because of really backward excuses! I asked to speak to their Manager, and that was the highlight! She treated me disparagingly and disgustingly, she did not care about me and more than that she had no desire at all to hear me! I went from there to another branch of dmv within 2 minutes they let me do the test, I passed and got the license! Recommend not to go to this branch, service is just awful!

Mariah Collins: Jessica was AMAZING. She tried really hard to help my husband and I with our issues. She was super friendly! But when it came to another employee Mercy, she was as rude as they come. She kept cutting me off when I was trying to explain my situation and walked off in the middle of me talking. I’ll never understand how people APPLY to work in customer service and treat people unkindly for no reason. What a nasty acting individual.

Kathryn Martin (Kate): Had a wonderful experience at this DMV! I went early on a Saturday, and couldn’t fill out the paperwork fast enough before I was seen. In and out in 30 minutes to change my name and address! The staff were friendly enough and efficient.

Stacey Gwynn: I don’t usually leave reviews, but I feel like I have to. This was the best DMV I have been to in the D.C area.. and maybe ever! Everyone was so kind and so helpful - the customer service was outstanding!

Imani Porter: Great experience!! Went here this morning at 7:30am. Only 1 person was in front of us but by the time they opened at 8am, there was roughly 10 of us here. I was out by 8:20 only because there were a couple of people who made appointments, so they were prioritized ahead of me. The two women I talked to were so friendly and efficient. Tbh as long as you’re polite, have all your documents ready, and let them do their thing… you’ll have no issues!

Stoonookw: The waiting process here just doesn’t make sense. They’re mixing a bunch of random two letter appointments. with one letter walk-ins. A bunch of walk-ins went before me though. I asked about why other walk-ins were going before me and the customer service lady told me to basically sit down and shut up.

Kaytleth Farino: This DMV wasted my time Saturday, February 12, 2022. Got there at 9am did line for almost 30 minutes then got my number waited until 11:40am to get tell that the “system went down” but mind you the pregnant lady that call my number didn’t get her name, she took the picture and made me sign and everything to tell me at the end the “system went down”. Everyone in that DMV waited for hours to get tell at the end that the system went down. They should be smart and should’ve stop people in coming in.

Manda B: Still took me 45 minutes to get to a desk... But besides that everything was quick and clean

Claire Lee: I usually never post reviews but honestly the experience here today was terrible.. I scheduled an appointment for my permit test at 10:30 am today. I went in at 10:25ish and went to the information desk, the lady at the information desk was nice and helpful. However, when I got my number, I had to wait there for almost 2 hours. I would have been fine if I had to wait for 30 minutes. But 2 hours? I literally had an appointment at exactly 10:30. I don’t know what’s the point of scheduling an appointment if walk-in customers get to go in earlier than me. It was really disappointing. My mom couldn’t find a parking spot so she had to drive around the whole time while I was waiting. When it finally became my turn, I tried to go in because my number was literally called but this other lady in the permit test section desk told me to go out and wait AGAIN. I tried to be understanding since I thought she was probably really busy. However, it took 20-30 minutes for her to call me in after I got my number called. When it finally became my turn, she wanted to check my documents again which I already did with the information desk lady before getting my number. But I just accepted it since I thought it was just the system and pulled out my documents. She looked at my residency documents and simply just rejected them. There was literally a deed and a marriage document. I told her that the name on the deed is my stepfather and we moved into his house from another state and there’s a literal proof that my mom got married to him and his address was on the document. But she said she can’t accept it since my mom’s name isn’t on the deed. Lawd of course it’s not going to be on the deed if it’s his house, ms lady💀. She really wasn’t understanding at all and made me waste my 2 hours, I couldn’t even take my permit test. And the absolute hilarious thing is that the information desk lady accepted my documents and she even asked this other lady next to her and she approved them as well. Please dmv, do not waste people’s precious time. It’s not like the only stuff on my to-do list are going to dmv and watching netflix. I’m really just asking you to be more efficient and cooperative.

Christopher Lugo: This place was fantastic. I waited less than 10 minutes and was out the door in five. I’ve never had a good DMV experience until now.

Crescenzo Esposito: I had to visit the DMV multiple times in the last years. I have tried many different DMVs and it never had a pleasant experience, until today. This DMV is efficiently and professionally managed. Not only, the employees are very friendly and willing to help, despite the amount of people that daily shows up. Going Saturday morning to the DMV has never been so pleasant and fruitful

Sydney P: They are only there to lie, cheat and steal your money. The system is RIGGED‼ DC is a o e horse town that makes ALL of its 💰 🤑 off of tickets and speed traps. YOU WILL NEVER GET AN HONEST JUDGE‼

Alex Infante: Based on my admittedly limited experience with adjudication services, hearing examiners appear to lack basic reading comprehension skills.

Not Robotic MikeMike: Horrible "public service." Like a used car dealership but its the government! They are not trying to help you, the DMV is out to get you, any way it can. The citizen/customer is always wrong. A good reason to move out of DC!

Jamaica Harvey: Mrs masey reallly helped me at this lpcations , I appreciate you so much

Christie: The guard was very helpful and answered every question I had. Even came and looked at my car so I wood know that my son could not use it. Deanwood is on point

Emily Pakulski: Took my scheduled road test here. They were running exactly on schedule and all 5 people I interacted with were friendly and helpful. Perfect service. They had to charge me $30 extra because I missed my appointment back in December because that means I took the spot from someone else. Fair is fair.

M B: Be prepared becasue parallel parking is first and you have to get it right. Spanish lady was nice and calm. I asked alot of questions and she was patience and explained no problem.

Battle For lasagna: I had the black-braided hair pretty lady ( Sahita) as a instructor. She was was really chill, nice and laid back .I passed my test.Jehad

effie jennings: Took my youngest nephew there for his road test and he was done pretty quick!

bravell douglas: Like to give thanks to ifan for helping me with road test today i great guy

elaine ross: Everything was fine good works just moved in area fast service customer service was awesome in out no problems Thanks

Nance Nance: Fast service and we went around 1:30 in the afternoon we were out before 2pm. I followed the lunch hours so avoid a long wait. Bathroom is super clean at this location, this meant alot because I am pregnant.

Jacqueline Smallwood: Ms. R. Mathis @the Benning road location was a true blessing. I appreciate people who care about the people.

Lauren James: Everyone was so helpful and friendly. The staff went above and beyond. I was in and out in 40 minutes!! Such a seamless process.

Joyce Jones: My visit was horrible. There was only 5 employees working and that work station from number 1-16. The employees were constantly talking to their co-workers. One employee sit at her computer and did not assist one resident for at least 10 minutes. For every one resident serviced there was at least a 5 minute wait before that station called another number. There was no social distancing. After asking an employee how the numbers were called she stated it was based on the residents that had w as cited the longest. After waiting for one hour I left. I did not get the sense that the employees really wanted to help the resident.

Marcela Melbon: I was extremely nervous for this appointment. I only chose this location because it was the only thing available, even though it’s a bit out of the way. I was scheduled to transfer out of state license and registration. The process wash extremely easy and fast. The worker who helped me was so nice and patient. I know the DMV (overall) has a bad rep for poor service, but this was not the case here! My appointment was at 8:30 AM and I was done by 9:10 AM! I thought the vehicle would be inspected at the time (my fault for not reading the instructions thoroughly) but the worker who helped me provided me with ALL the information I needed. She didn’t even seemed annoyed when I asked her the same questions over and over! She was so sweet! Even the security guards there were so helpful and polite. Definitely going back to this location in the future!

CARLA LAWSON: Saturday was a good day to go their, no line between 12 and 2pm closes at 4. My only problem was the customer service on the phone gave wrong information out. Get to the counter and was told needed more information. What happened to apply for your Identification card and get it in your hand, no you have to wait 45 days to get it in the mail. Bring back some retirees who knows the job, these new recruits are young and not remembering what they learned, need more customer service skills.

SAI AUNG KO TUN (AIKE BEE or Aite Bee): Coffee

Anastasia Lordes: I WILL NEVER WAIT IN LINES AT AN INSPECTION CENTER AGAIN!!! If you are a DC resident, and know the horrors of the inspection process in the district. Sitting in lines wrapped around corners...you will be amazed at the kiosk and the process. Very simple and quick. Literally under 5 minutes from start to finish.

Patrick Ferguson: Easy, fast and available 24/7 what’s not to like.The OBD plug is a bit messed up and should be replaced but I got it to work by being gentle and making sure the pins lined up before pushing in.

Matthew Ryan: Does not work. Waste of time - won’t print the report for vehicle and displays a message to go to the DMV inspection station.

Christina Malliris: Working as of 5/23/22. Scanner not working but manual VIN input did.

Timothy Torres: It was raining so that may be part of the issue…but the touchscreen was only somewhat responsive. I tried to manually enter VIN and random characters would appear. The VIN barcode scanner beeped but the screen didn’t respond. Could not find my VIN when I was able to manually enter it after the 6th try.

Jon Lewis: Visited site on a Monday evening, well outside of usual business hours, and with the adjacent sports fields full of players. Even with that volume of folks, access to the kiosk was a breeze. Working with DC regulations should always be this easy! Total time was about 6 minutes, much of which was spent reading screen prompts. I hope to never again schlep all the way down to Half St, SW for an inspection. Smart move DC!

Bibi Hajira Haidary: Staff here is good, but the manager is someone who is not listening to costumers. A manager has to be someone who have the patience to listen and respect customers, but this current manger is very disrespectful, speaking very loud almost shouting on the costumer. The worst management I have ever seen in my life!

Mohammad “Mo” Mumtaz: I dread going to the DMV, but this was actually a painless experience. Staff was super helpful and I was able to get my new to VA license and registration stuff taken care of within 45 minutes! I definitely recommend making an appointment though!

sami alkhaldi: I went there with my wife for her road test ,to help my wife and translate some of the words for her because her English is not that good. Here Road test examiner was Ms Edwards she was angry from the beginning form the way she called (yelling)my wife name, and from the minute she saw me with my wife she asked me to go back to my seat..!!not letting me explain to my wife what she wants her to do….??? she took my wife to the road test and was yelling at her not explaining to her what she wants her to do ,she mad my wife uncomfortable and un secure,… when they came back i when to ask Ms Edwards about the road test she yelled at me your wife was going to kill me …you wife was going to kill me on the road!!!and she started yelling at her you did this,you didn’t do this..!!!!??? She .was unprofessional,inpatient,discourteous,disrespectful,, impertinent,impolite,inconsiderate,rude,thoughtless she has the worst manners that you can find in an employees….!!! I don’t blame Ms Edwards i blame her supervisor and her superiors ,I blame the DMV system that allows such people in to that position ,in a public service place like DMV….shame on you…shame on you.😔

Matthew Easley: It’s not a bad experience, for a DMV. Wait times are usually reasonable and I’ve had positive interactions with staff each time I go. Some angry folks (not staff) in there, though. Good luck!

Armand Aguila: On 2/7/22 at past 12 noon, I took a friend for his actual driving exam that he waited for months. While a lady examiner was talking to the examinee, she was not accommodating and cancelled my friend’s driving exam immediately. She complained that the examinee can’t understand her instructions. But talking to her it’s hard to understand the way she speaks.It was a rude treatment!

Mark Roepke: Fairly quick getting to a window, but typical slow convoluted situation once at the window. Better than 5 years ago, but plenty room for improvement.

Steven W: I have been driving for 12+ years. This Virginia DMV is easy to locate, short lines and delightful customer service from the entrance until I exited the building. Organized, quiet and functional center you have. Therefore, I invested in a Breast Cancer 🎀 Awareness plate for my new car. Thanks for making the beginning of my weekend successful 👌. I definitely recommend this location!

Gwen Liang: I took my 90 year old mother to this Alexandria DMV yesterday 5/19/22 to renew her placard. She was treated with the ultimate kindness and consideration. We were done in and out within 10 minutes. We were both very impressed.

Kristine “Kristinafina” H: I have used this DMV my whole driving life. The process is much improved and, while the wait can be long, it it no fault of the employees. There are just too many people coming at the same time.Friendly employees every time I go!

roberto martinez: If I could give this place 0 stars I would. Apparently they do Walk-ins Saturdays from 8AM-12PM. After standing outside the line since 11:08 PM, they came out saying that if you were not in the building before noon then everyone who was in line had to leave. The shut the doors at 12 O’CLOCK, making people who was waiting in line more than an hours to just turn around and go home. Most disgusted service i’ve seen.

Concerned Citizen: Came here with my wife before closing on a Wednesday afternoon. Staff were friendly, knowledgeable, even made jokes with customers. Only complaint was they registered my car in the wrong county and I now have to deal with figuring out how to get it registered correctly. Otherwise, a shockingly good experience overall.

Araya Caba: appointment only, I came on a Tuesday! But, the security was nice! He was able to schedule me an appointment at the Springfield location.

L L: THIS PLACE IS CLOSED!! With that being said the security guard was really nice and did give some helpful information. I ended up going to the DMV Select in Orange, VA about an hour and a half from Falls Church. They open at 8:30 but people start lining up between 4-6 am.

Kay C: When security guards recieve more complements than behind the counter staff that tells u something . Also when will u guys accept electronic copies of documents . In this digital age asking for paper copies and not being able to provide basic printing services Instore is just plain dumb.

Amanda Delp: Had to return my license plates after getting rid of my car. This DMV select location had SUCH helpful staff who were SO efficient, friendly, and courteous. Very willing to double-check things were squared away for me, and even with that, I was in and out in 7 minutes (counting the practically non-existent line). NOT EVEN REMOTELY COMPARABLE to my experiences over the last few years with the large DMV customer service centers.

John Gregal: Some of these reviewers don’t know how good they have it. I grew up in DC during the Marion Barry years. Mayor for Life’s dmv had lines that were hours long and you didn’t get out of that place in under 5 hours. Arlington has their sh!t together, this place rocks. Half the tax rate and 10 times the service, I’m never going back.

xiaoming zhu: If I could choose 0 star then I would. The office staff who worked at road test window had attitude problem and very unprofessional. We were there at least five minutes before our appointment time and patiently waited at the long line. When we approached the window, the staff was unhappy and rude because she called our number twice, and our appointment was the last one of the day. The staff apparently was ready to go home and not wanted to take another road test, therefore the male staff asked us to provide document that was not required by Virginia regulation - we were asked to provide certification of our valid foreign drivers license, which has dual languages including English, from Embassy. Because of this unreasonable and unlawful requirement, our scheduled road test was denied which caused us wasting of our half day of working time and created unnecessary burden.

Sabrina Martin: Security was very polite and nice. This location is closed and he was nice enough to tell me about 2 other locations that are open. However you should schedule a appt during covid-19 times.

Joseph Lilli: We arrived early and joined the queue just before open. Once inside, we were called quickly to the service counter. The person who helped us was great: very knowledgeable and kind.

PT: I was turned away during an appointment because my utility bill and bank statement were two page documents that had my address on page one, while the bill and financial statement was on page two, and my “change of address” notification for my homeowners insurance was not accepted. I brought my old drivers license, passport, utility bill, a recent bank statement, and my change of address mail from my insurance company. Was asked three times in about three minutes if I had my social security card. No one grows up saying, “I really want to be a DMV worker when I grow up.”

wrenchflats: Received reminders for my appointment. 3 stars for this. When offices are closed on the day of your appointment, one does not receive a courtesy notice. The team forgot to include a basic requirement within the automated system.

Bruce Blue: Got there at 715 on Saturday line was long. Doors opened up at 800 line was constantly moving. I got inside at 815. Greeted by a nice security guard. Information ladies very helpful as well. I was done with my business is less than 45 minutes. Great job DMV!!

Douglas Costa: Man oh man. If I could I would give 0 stars, 1 star is already WAY TOO MUCH FOR THEM. The worst DMV you could go to. The workers don’t care about you and clearly hate their jobs, they take their anger out on customers. I went in last week and told me I had the wrong documents after I clearly brought the documents they asked me for. They waste your time and take 1 hour to renew your ID when it could take less than 5 minutes. The manager should fire most of the workers cause they are useless. They also get happy when you can’t get your documents which is weird to me since your main goal is to serve the customer, not be happy when you tell them that they can’t be served. IM WARNING YOU DO NOT COME HERE, THEY WONT BE ABLE TO SERVE YOU CORRECTLY! THE WORST DMV IN VA.

Whatforanickname: Wrong opening Times

nelson gha: Appointments are good because it helps to control congestion inside the MVA. But when you arrive at the MVA early and the place is empty you should be checked-in. The receptionist was mean even after I explained to him I had a situation and I needed to be in school early, he still asked me to go and come back at the exact time my appointment is scheduled for. Today every industry is adopting an agile approach to doing things and I think the MVA should adopt a similar approach.

Fernanda Anaya: I think a requirement to go is to be highly disrespected. the staff is lousy. I have always carried my papers in order, I offer a friendly attitude and they always treat me badly, the lady threw my papers at me, she hit her hands on the counter and yelled at me, always a terrible experience. it is not our fault that your work is very heavy 🙂 also in the end when you rate your experience, I gave a low rating, to which the lady snatched the screen out of my hands and began to give herself a pure good rating, ridiculous.

Orma Moorman: It was great. I like the changes in the office and it is so much clearer but the wait time is still long and that is due to us the customer. They are many people needing help either for driving licenses, title, or driving licenses.

Adrian Shelton: This still continues to be my overall favorite experience at any DMV. They are very organized here and customers are able to get seen and taken care of, with or without an appointment, with amazing efficiency.

Justilian Marshall: No wait, I scheduled an appointment as ordered. The staff was courteous. Thank you. Respectfully Justilian Nathaniel Marshall

Kim Barr: It was a fast process and all the staff was very friendly and helpful with any questions that I asked.

Vivian Kim: Super efficient. Went on Wednesday 7:45 and was in and out by 7:50. You guys rock!

Jen Rhodes: They are super nice! Mr. Herbert Jones and Deangelo Baucum got me out in 10 minutes and they are funny and informative. Great job y’all keep up the great work!

Delainey Boyd: Updating this review to emphasize how amazing they are here! Drove right up at 12pm on a Friday, was in and out in 3 minutes. The crew is kind and I actually look forward to this knowing it will be so easy! Paired with the Georgetown DMV, DC makes anything related to a car easy peasy. — Old review: Went at 1pm on a Saturday, drove straight up and was done in under 10 minutes! The crew is so nice and funny, they always make this chore an easy one.

M G: So fast and efficient! Maybe spent 6 minutes there. By far the best operation in DC government.

Corey Lynch: Just went to get my truck inspected and both gentlemen were very friendly and helpful.

Robert Gogan: Had car totaled sept 2021 tags were still good until April of 2022 . Got tags transferred no problem however when I was told by the one rep that I could get a refund for a full year I paid on the temp tags from 12 /21 the earliest I could make an appointment was Jan 2022 and I was not eligible for a refund even though it was a month into the new registration and now I still have to pay for a full year come April she told me I could’ve called and made an emergency appointment………. Thanks for nothing just another way for the state to rip people off

brooke: Horrible waits - be prepared to go on a day where you have no plans because you will most likely be waiting for hours. Went in for my behind the wheel driving test and was unable to take it because i didn’t have my high school diploma… never once was i told i needed my diploma and have NO idea how my highschool diploma correlates with me taking my test at all.(Im 18 and in college BTW so highschool isn’t even relevant to me anymore) They then told us we had 10 minutes to figure it out till our appointment was cancelled. Ironic that they make you wait hours on them but can barely spare 10 minutes on you when they are horribly unclear with whats required when arriving. Waste of time and energy, and of course all the appointments are booked till January so I have to wait another 2 months just to take the test. They are extremely unorganized and never want to actually help you. There are a few friendly workers but it’s rare. Wouldn’t kill you all to smile considering you chose this job.

Rama Alhariri: Terrible experience. I do not recommend going here at all. The staff were rude, the printing kiosk did not work and even the registration machine made mistakes (my number was called for me to go to a counter and when I did the employee working there aggressively told me to leave because he didn’t have my number). Also, if you are a Muslim woman that wears the headscarf, the employees will insist for you to show your hairline. When I explained how I have not had to in the past and felt uncomfortable by the request, I had to call for the supervisor. It’s a baseless and unnecessary request. I’d also recommend some diversity training to the staff.

Pat Conly: There are two faces to your DMV office: the slow-moving, procedure-obsessed bureaucracy versus the expert and caring service shown by some individual employees. I was trying to get my new temporary disability parking placard, but after two weeks of hearing nothing, not even an acknowledgement that my application had been received, I went on line to ask if they had received it. After the usual weeklong runaround, I finally got through to Janet Robertson in the disability department. After I sent her a copy of my original submission, she responded that she would mail my placards that afternoon. What a delightful surprise!

Dedric Boyd: One of the worst run Government Facilities. The employees show no sense of urgency or wanting to provide any type of positive service. Of the 20 Customer Service windows, only three were actually open with Reps. Appointments are required yet no one answers the phone to provide any clarity or information.

Donte Foreman: I’ve been calling to get my stickers resent and trying to get my new car tags. Poor customer service and uninterested staff to help customers. Non responsive.