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1. The Shade Store - Washington
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5
21 reviews
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Address: 1522 14th St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 844-4666
Business type: Window treatment store
Karen Hampton: Just got my new Roman shades installed from the Shade Store in my ktichen and they are truly fabulous (follow up in six months)! My sales associate, Jordanna, assisted me and stayed in communication with me from day one (appreciate that). She also was helpful in selecting an accomodating fabric (shade novice I am). And lastly, my installer, Nicholas, was great. On time, considerate of my home (mask and booties) and went beyond the call of duty to make sure I was pleased. Saving up for maybe another room.
Response: Thank you for the review, Karen! We're so glad to hear you had a great experience working with Jordanna, Nicholas and the team at The Shade Store.
Jose Bravo: Walked into The Shade Store @ the 14th street location in DC NW. Was greeted & assisted by Elizabeth Makonnen. Her Product knowledge was to say the least, very extensive. She helped me narrow down the perfect window covering for my rental unit. Huge kudos to her.
Response: Thank you for the review, Jose! We're so glad to hear you had a great experience working with Elizabeth and The Shade Store.
Karen McFarlane: Love our new drapes from The Shade Store! They really complete the room! Karen at the Wellesley store was very helpful with design. They also took care of measurements and installation - quick and easy! Great selection of fabrics and end product was top quality. I do wish they had a wider selection of hardware, but we found something that worked for us. We will be back when we tackle the next room!
Response: Thank you for the review, Karen! We're so glad to hear you had a great experience working with The Shade Store.
Sara Swabb: We have worked with The Shade Store on several projects in Washington, DC and Virginia. Accuracy and flexibility are key for semi-custom and custom window treatments and The Shade Store has delivered time and time again for us. Thank you to The Shade Store DC team and Philippa Baker!
Response: Thank you for the review! We're so glad you enjoyed working with our team.
Tucker Riner: I manage an interior design firm in NW DC and have had the pleasure of working with Leo at the 14th Street location on behalf of our clients many times. Streamlined process and beautifully curated collection of window treatments (both drapery and shades) make for a seamless, turn-key experience for tradespeople and homeowners alike. Our clients love their treatments as much as we loved designing them!
Response: Thank you for the review! We're so glad you enjoyed working with our team.
Monica Weeks: Leo is the absolute best. Everyone in the store was helpful and kind but Leo was the associate assigned to my project and he was so helpful and prompt in replying. The Shade Store is a beautiful store and I loved the layout. It was easy to feel and see the products and installation was easy to schedule and do. I waited until I’d gone through the whole process before writing a review. I have to say I’ve been very happy with this experience. To be honest I did find a couple quotes less than the shade store but the ease of going in a convenient location in dc and their customer service was totally worth paying a little more. Highly recommend and I can’t wait to place my second order!
Response: Thank you for the review! We're so glad you enjoyed working with our team.
Ed Wood: I wish I could give them 0 stars. I ordered 5 fabric Roman shades and all 5 were incorrect when they were installed. They remeasured and replaced them for free, but all 5 if the replacements were also incorrect (in different ways from the first set). They remeasured and sent a third set which were still incorrect (again, in different ways from the first two orders). This has all taken over 5 months. Getting a refund and going to another company. Update: they gave me a partial refund and the only communication I have received is the response below. Jacklyn was not "in touch", I just received an email with the partial credit amount and no explanation. At these prices they should have better customer service and quality control.
Response: Hi Ed, I am so sorry about this - please know, we take things like this very seriously, and will work with you to make this right. I will be in touch shortly to discuss. Kind regards, Jacklyn Decker
Rex G: It’s great to find good options, better to find so many great options in one place and even better to find them so nicely displayed with samples to take home with you. But it’s Casey C that makes shopping at the shade store THE BEST! Her delightful energy through the entire process of selection, measuring and ordering always made me smile. When there was an issue with my initial selection after the measurement appointment, she didn’t hesitate to call me to work through some alternate options that wouldn’t get caught on my doorknob. Her attention to detail and patience quoting a few different combinations led to an even better result in the end. When the solar shade and xl blinds came in, it was clear that The Shade Store takes pride in what they do- the materials and construction are nicer and the installation was easier than any other window treatment I’ve installed. They may cost more than the competition, but you definitely get what you pay for in this case. Top notch customer service from Casey and beautiful, well made products both mean that I’ll be back for more!
Response: Thank you for the review, Rex! We're so glad to hear you had a great experience working with The Shade Store.
2. The Shade Store - Washington
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5
14 reviews
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Address: 3324 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 499-2409
Business type: Window treatment store
SARAH LADITKA: We love our new window treatments from the Shade Store in Georgetown! Emily was wonderful to work with from start to finish – she discussed all of the options and helped us find window treatments that work well and look fabulous. The solar roller shades, with the most transparency, are fantastic for all windows; we can look out and have a lot of privacy. We also have Roman shades in the bedrooms. The electric system with the shades works perfectly and is great for large windows. Thank you, Emily.
Response: Thank you for the review, SARAH! We're so glad to hear you had a great experience working with Emily and The Shade Store.
Brent Robertson: Incompetence from start to finish. Scheduled a measurement from 8-10AM on a workday. No show. No call. No follow up. Just two hours of my time wasted. I had to call corporate line where I was “helped” by a gentleman who offered little-to-no apology. Verbatim quote - “Yeah, so, I called the store and they said there was, a uh, issue that uh, came up. Sorry.” Shade Store? More like...Nothing Store.
Response: Hi Brent, I am really sorry to hear about this. This is absolutely not standard for the lvel of service we provide, and I assure you, we want to make this right! I see that measurements were completed for you, and I'm happy to discuss your quote in more detail with you. At your convenience, please feel free to reach out to me directly. I can be reached at jacklyn@theshadestore.com or 1.800.754.1455 EXT 264. Kind regards, Jacklyn Decker
Chris Sliger: My wife and I had couldn’t be happier with our remote controlled roller shades. Tom patiently put up with our indecision and Tim measured on-site multiple times. In the end it all came together with a great product. We really appreciate the awesome customer service from everyone we dealt with.
Response: Thank you for the review, Chris! Enjoy your new window treatments!
Stephen: Wow - I am simply at a loss for words about how I feel about my installation (3 months in!). Will provide more details later. My advice, stay away from this train wreck! Unless you have a strong legal team, I would suggest you avoid these people
Response: Hi Stephen, I am so sorry to hear about the experience you have had. I assure you, our number one priority is to make sure you are happy, and I'd love to discuss this with you and rectify any issues. At your convenience, please feel free to reach out to me directly. I can be reached at jacklyn@theshadestore.com or 1.800.754.1455 EXT 264. Kind regards, Jacklyn Decker
3. Window Wears - Washington
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5
6 reviews
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Address: 1010 Wisconsin Ave NW Suite 340, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 569-5100
Business type: Window treatment store
Jeannine Alter: This company is fantastic. We had our H&D roller blinds installed five years ago, and they are beautiful and have made our apartment lovely. This week, I needed to have two of the blinds removed because we were having new windows installed. I called Mike, the owner of Window Wears, for advice as to how to uninstall the blinds. He was great over the phone and took me through a step-by-step process on how to do it. I had one glitch, however, with a stubborn blind that would not pop out, so he came over to my apartment and did it himself! It was definitely above and beyond and the very reason why we use local businesses like this one. Many thanks, Mike.
Andrew Bunting: Adam and the Window Wears team provided amazing treatments to our bedroom windows in our new condo in Washington, DC. The entire process was quick, professional, and easy to navigate. The range of options that Window Wears provided to us for our window treatment solution was amazing, and we were able to get exactly what we wanted at an incredibly fair price. I recommend Window Wears for all of your shades and blinds needs.
Jeffrey Cohen: Window Wears has competitive pricing, quality products, and efficient service from consultation to installation. Adam and his team are a pleasure to deal with.
Response: Thanks Jeffrey. We really appreciate the nice review!
Meg Bradshaw: The owner Adam and his sales associate Bill were great. I would recommend working with them both!
Kathleen Nilles: Excellent products and great service.
David Weirshousky: Outstanding Professional Quality Satisfaction
4. Couvrant Interior Window Fashions - Washington
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5
34 reviews
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Address: 2113 S St NW, Washington, DC 20008
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 860-1440
Business type: Window treatment store
linda dixon: Love my shades and I get compliments from everyone who visits. The installation was quick and professional. The price was the best from several estimates received. Totally happy with this project!
Tom Clark: I was nervous picking out blinds for my first home but Paul made it really easy. It was about as fun of an experience as possible. The rest of the process was quite smooth and the installer took care of measuring and installing. 7/2/2022 Update: Second project completed and installed without a hitch. There was a factory delay and something had to be shipped twice due to shipping damage, but it looks so great installed, so who cares!!
Elizabeth Ann Kline: FIVE STARS ALL DAY LONG! Paul and his team are top notch professionals and KNOW THEIR STUFF!! We have used them 3 times now in our home and will continue to do so. Their expertise and guidance is unparalleled. Thank you Couvrant!
Eva Fontheim: Paul was very knowledgable and helpful in guiding me through my shade options, colors, etc. It was great working with a pro!
Dr. Carol Raphael: I just love my new window coverings. I replace vertical blinds and regular blinds. Every part of the process went smoothly. Paul is an outstanding designer who guided me to the type of covering I was looking for. He was able to schedule an appointment right away. My window treatment arrived early and installation was scheduled quickly. The installer, Alex did a super job of installing the shades and door covering. From the professional and friendly conversation with Aimee in the office, my experience was outstanding. I would rate this company 5+!
Nicole Herrera: Paul was such a delight to work with! I am honestly so clueless when it comes to decor of any kind, and wanted to get something cute for my windows. Paul worked with me and the overall aesthetic of my home to find something I love! Amazing customer service, would absolutely recommend to all.
Shelley Smith: UPDATE: After I posted my review, Aimee contacted me to schedule adjustments to the blinds that were made too long. While we declined this most generous offer, it’s nice to know there are still companies willing to go the extra mile to make things right! Kudos, Couvrant! We absolutely LOVE our blinds, especially the honeycomb blinds Zee recommended for the living room! We were very happy with Zee, the service she provided and recommendations she made. The gentleman that came with her to take measurements was also awesome, as he entertained our rather rambunctious dog while Zee and I toured the house for the measurements. (I apologize for not remembering his name!) We were also happy with the gentleman that completed the installation. The only surprise we had was the blinds for the front windows in the two bedrooms were made to reach the floor, but the windows don’t go to the floor. This didn’t cause us any distress and we will most definitely use Couvrant again, should we need window treatments!
Serena Zavi: Paul was a delight to work with. He was a great listener, hearing out my needs and then suggesting products that were exactly in line with what I wanted. The whole process was very easy and un-stressful. Top notch customer service, communication, and quality. Highly recommend Couvrant.
5. west elm - Washington
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3.5
171 reviews
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Address: 1728 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 986-2165
Business type: Furniture store
Stacy Lemery: Having a West Elm accessible to bus and metro lines is great for residents of the DC area. There is always lots more online, but being able to see the quality of bedding, furniture, etc in person makes a big difference. I have purchased a bed, bedding, hallway shelving, a shoe rack, curtains, candle holders, and other decor from West Elm.
Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.
Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.
Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.
Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.
6. Budget Blinds of Bethesda & Silver Spring - Washington
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4.9
52 reviews
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Address: 4500 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (301) 926-2334
Business type: Window treatment store
Margo S: Prompt. Easy. Not intimidating or pressuring. Roslyn is friendly, but all business. She carries a HUGE selection of materials and brands and styles. She is knowledge, but doesn’t tell you what would look good, rather she provides suggestions based on the needs and preferences you give her, and then modifies the suggestions based on your reactions to her initial suggestions, and she tells you if something might not work as well and why, all of which worked well for me. Timely appointments. Installation was quick, and clean. Prices are average.
Response: Thanks Margo for the kind words! I'm glad we found woven wood shades that work well in your home. Hope you enjoy them!
Margo Warren: The Salesperson Roslyn Ashford was very efficient and very clear on our options. She brought some demos to show how they would look. She was fast and thorough. I got my estimate quickly and better yet the blinds were installed in a little over two weeks. So refreshing after having to wait for nearly every other home improvement.
Response: Thanks Margo - so glad that the wood blinds arrived quickly and you like them! Appreciate your support of Budget Blinds!
Paul Holloway: Great service and quality product - prompt and courteous representatives (had great ideas), installed on time and did a great job. Very impressed with the quality of the blinds and installation. Would definitely recommend them!
Response: Thanks Paul for your feedback! Glad to hear you are enjoying the lighter look of the cellular shades in your DC home!
Dayna Kuhar: Rosalyn, Eric, and Jeff were all extremely professional and helpful in the selection and installation process. They listened carefully to me and offered suggestions for the fabric and design. I highly recommend them!
Response: Thanks Dayna for your review! The pictures of the sliding panels in your space look fantastic! Hope you are enjoying your new space.
Brandon Hoffman: I contacted Budget Blinds after learning that a company we previously used had went out of business. Luckily, the Budget Blinds team was very responsive to my inquiry to install new blinds in my DC home. The appointment was confirmed and a calendar invite with all the details was kindly sent to me for the scheduled evaluation with Roslyn. I received a reminder the day before our meeting as well, and Roslyn was a joy to work with. She expertly measured all spaces and provided me with a detailed list of materials and finishes. Roslyn made quick work of the job, and we were both on our way less than 30 minutes later. The company sent me a formal written quote the next day, and we immediately knew the prices were very reasonable. We contracted them a day later and manufacturing took exactly three weeks to complete. Eric came to install the new blinds, and I was happily surprised by the quality of materials and magnetic fasteners. He also made quick work of the installs and completed each in just a few minutes. Before I knew it, he was done and I was admiring the craftsmanship and install. I couldn’t be happier! Thanks, Budget Blinds. We’ll certainly use you again.
Response: Brandon - thanks for your great review! We enjoyed working with you and glad you liked the cellular shades. We are sure you'll enjoy the shades for years to come! Roslyn
Amy Solomon: We installed 5 new blinds in our home last month. I am extremely pleased with the service we received. Roslyn was flexible in scheduling us and Eric installed the blinds in about an hour. Both were professional and friendly and proud of their work. The color and fit of the blinds is perfect in the room. I highly recommend Budget Blinds!
Response: Thanks Amy for your kind words! So glad you are enjoying your blinds.
J P: Roslyn and team made the whole process so efficient - easy to schedule an appt for them to measure, fast turnaround on the quote and a seamless online process for accepting the quote and making payment. Blinds came in on schedule and the team was out within the week to install. The new blinds were exactly as ordered and look great! Really could not have been a smoother process. Highly recommend Budget Blinds!
Response: Thanks so much for your kinds words J! We hope you enjoy your room darkening honeycomb shades for years to come!
Marion Dorfman: Budget Blinds installed blinds on 3 windows for me and I was very satisfied. Each stage was handled promptly. The installer was efficient and pleasant. I would not hesitate to recommend them.
Response: Thanks Marion for your review and feedback on our team. So glad we were able to assist and hope you enjoy your blinds for years to come!
7. Bed Bath & Beyond - Washington
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4.3
559 reviews
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Address: 3100 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 232-4310
Business type: Department store
Jack Scott: First visit to this location got what I was looking for plus purchased a few more items staff was very helpful on the phone and in the store inside was clean and well stock 👍 really enjoyed my visit
Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.
Matthias Galan: Customer care at this location is super unhelpful. Brought in a broken item got yelled at and was refused to replace the item today.
Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!
Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.
Patrick: The people working do not wear the masks appropriately - mouth covered, nose not. One employee was kind enough to put more disinfectant wipes for the carts after asked him to. Cool products and great place to get small sized items for travel.
8. Designers Work Room - Montgomery County
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4.9
47 reviews
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Address: 8123 Woodmont Ave, Bethesda, MD 20814
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (301) 656-4020
Business type: Upholstery shop
Habitually Hilari: They did such an amazing job from start to finish on my vintage settee! I will highly recommend them to anyone including design professionals.
Stephen Rue: Positive: Professionalism, Quality, Responsiveness, ValueDesigner Workroom does exemplary work. Madame You is the best. She’s involved in every aspect of the project. She and her staff are knowledgeable, professional and will ensure the project, from beginning to end, is executed to the highest standards.
Dale Turza: Positive: Professionalism, Quality, Responsiveness, ValueI have worked with Designers Work Room for years and I have only THE best things to say about them. Their work and work ethic, among all other attributes, in every way rates ten stars, if not more! Fabulous old fashioned professionalism, quality, attention to detail, price and responsiveness. They are simply THE BEST. Bravo!
Amanda Flores: As an interior designer I have worked with David and Madame off and on for a few years now and they have always been very responsive and professional. David goes above and beyond to help me with some difficult drapery details. If anything needed to be fixed onsite he was willing to go out and make it right for my client. The quality of what Madame produces is very well done! In my profession it is rare to find a work room that listens to our needs and tries to find the best solutions, they do an excellent job.
ellen mccoy: They were very helpful and knowledgeable. I had both curtains and upholstery done by them, and couldn’t be more pleased. They did an excellent job on an antique chair that I had had worked on twice before with poor results. This chair has great sentimental value for me so I was especially grateful for their expertise on this piece. I recommend them without reservation.
Ricardo Ramos: Their services such as upholstery, drapery and bedding is one of the best quality. Their customer service is very good and they pay attention to schedules, but it requires you to be not in a hurry, reason due to good work takes time. As a designer and also end user Madame and the staff have been my go to place anytime.
duane evans: Positive: Professionalism, Quality, Responsiveness, ValueI recently had three pieces of living room furniture upholstered and slip covers made for these pieces. The workmanship was top quality in all respects and the staff there were great. Would highly recommend Designers Work Room.
Wesley Grubb: Positive: Professionalism, Quality, Responsiveness, ValueExcellent Upholsterers who are professional and creative, and go above and beyond working with all sorts of materials - including Cowhide! Plus, they offer Military Discounts, and are great to work with. I highly recommend them!
9. The Shade Store - Potomac
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4.5
15 reviews
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Address: 7717 Tuckerman Ln, Potomac, MD 20854
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 637-5962
Business type: Window treatment store
Allan Lee: The Shade Store is so lucky to have Gwen Seidlitz represent their business. If you are reading this, you are probably researching high quality window treatments for your home. We purchased and installed 37 window and door treatments in our new home from Gwen. The task of trying to figure out the window treatment style, the right material and the fit with our existing furniture could have been stressful but thanks to Gwen’s patience, expertise and style sense, we were able to complete the selection with ease. We never thought about the potential sun damage to our furniture and art, the infinite options of material, the ease of motorized treatments and the degree of privacy we needed for particular windows in our home. We now enjoy the function and beauty of each window everyday. Gwen always responded quickly to all our questions or concerns. Save yourself precious time and head over to the Shade Store and ask for Gwen!
Response: Thank you for the review, Allan! We're so glad to hear you had a great experience working with Gwen and The Shade Store.
Jamie Kramer: We worked with Gwen at the Potomac location and had a wonderful experience from start to finish. We needed window coverings around the whole house and she was so helpful helping us figure out the best type and style for our home. We even had a small issue with install and they rectified it immediately. Top not customer service. Would definitely use them again.
Response: Thank you for the feedback and review, Jamie! We're so glad to hear you had a great experience working with Gwen and the team at The Shade Store.
Mudan Interior Design - Esther Chi: It has been a pleasure working with Gwen Seidlitz from the Potomac, MD store. My interior design firm have done a couple of full house window treatments with her and the experience has been great. She is extremely knowledgeable, patient and detailed. Are there hiccups along the way on large orders (especially during the pandemic)? Yes! But Gwen Seidlitz has been great in assisting with working through the various ordering and installation issues. Great customer service! Ultimately great window treatments installed and I would not hesitate to work with Gwen and the Shadestore again for my future projects!
Response: Thank you for the review, Mudan! We're so happy to know you had a great experience working with Gwen and The Shade Store.
Gitika Kaul: I’m so saddened by my experience with the shade store in Potomac. I’ve been dealing with them now for 6 months and I’ve been through 2 different sales associates. Their customer care is pretty poor, the follow up is nearly non existent, they had to send someone out 2x for measures and still didn’t get everything we needed measured. I’ve been trying to order from them now for over a month and can’t get anyone to return my call or email. I don’t know how they are in business. I expect more when I am purchasing expensive window coverings. I’m going to have to start from scratch with another company due to their lack of response. Doesn’t give me a lot of faith in their product if their service is so poor. I so wanted this to work. I’m not a regular review writer but they have not gotten back to me despite repeated attempts I figure this May finally get their attention. Not terribly hopeful frankly!
Response: Hi Gitika - I offer my sincere apology to you for not living up to the values expected of us at The Shade Store. Our customers' satisfaction is the center of what we do and I realize we did not measure up in your personal experience, however, I would very much appreciate the opportunity to discuss what occurred and double the efforts to correct it and earn your trust back. Please contact me at 800.264.4594 ext. 761 or by email at tsilks@theshadestore.com.
Janice Kullman: The process was easy and so much quicker than the last place I had been using. They have a huge selection and expert sales people, measurers and installers who all work together seamlessly. The shades arrived quickly and look great!
Response: Thank you for the review, Janice! We're so glad to hear you had a great experience working with the team at The Shade Store.
Jennifer Gitner: Have done numerous jobs with Gwen over the past 6 months at the Rockville location. Always a great outcome. Gwen is very reliable and knowledgeable. Love their products.
Response: Thank you for the review, Jennifer! We're so glad to hear you had a great experience working with Gwen and The Shade Store.
Meg Mitchell: Gwen was incredibly helpful and both our measure and install appts were easy and professional. We love our shades and are delighted with the entire experience.
Response: Thank you for the review, Meg! We're so glad to hear you had a great experience working with Gwen and The Shade Store.
Barbara Jackson: I’m in a remote location. I had a great experience with the design service. The entire experience from design, order and install was exceptional. All except install was virtual.
Response: Thank you for the review, Barbara! We're so glad to hear you had a great experience working with The Shade Store.
Laura Collins: Gwen Seidlitz at The Shade Store has helped me this year with 12 shades for my new house and I love every one of them! She is very knowledgeable and takes time to help with design and takes the worry out of making an investment in your interior spaces.
Response: Thank you for the review, Laura! We're so glad to hear you had a great experience working with Gwen and The Shade Store.
Benita Stokes: Just got blinds installed by the Shade Store,. Jill Taylor was so helpful with all my questions and making my final decision. They are perfect for the space.
Response: Thank you for the review, Benita! We're so happy to know you had a great experience working with Jill and The Shade Store.
10. H&M HOME - Washington
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4.1
346 reviews
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Address: 3222 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (855) 466-7467
Business type: Home goods store
Carina Palomino: the stores great and they have great clothes and all other than the fact the the changing rooms are closed. what’s the point of going to a clothing store then buying something and it dosent fit you? i saw several people go up to the blocked off charging rooms and turn back to see them closed. please open the changing rooms it will stop people for wanting to buy clothes
Swan Logan: Well . I was waiting behind two people On cashier line . I was the last on line . Until sudely the line start in the other side . Then the people on the other side saying that the line start here . Fine they let me in first . Then both of cashier only say” I can help who is next on line ? I go to the cashier and he tell me “ Man is pretty simple Line start here “. BUT he help the other people before me to the opposite side and he never said or correct anybody about the Line!!!! SO don’t make me feel bad. Next time make sure there is no two lines HM !!!!!!! Terrible Customer Service ever
TR4VL -Josh O-: Great prices but becareful the male workers open the curtains in the dressing rooms while people are inside... i saw a guy in his underwear because the worker had no idea what he was doing. Very surprised HM allows this kind of behavior in their stores. Improper management at this location becareful.
Lana: Terrible customer service. Came at 6.45 and they already didn’t let people in since they were closed. And I needed to make a return exactly on that day! Improve your customer service or hire more stuff, you can’t simply close the store when it’s officially still operating hours!
LaToya Conner: Please check your receipts. I had the young lady do a price check and she never took the item off. I called today and Liz, a manager, was very rude and hung up on me. Not only do I have to request a formal compliant, now I have to spend time and additional money to right the way I was wronged. They can pull cameras, look at inventory, or just plain ask the young lady at Checkout to verify the experience. I’m very disappointed seeing the amount of money I spend here. I pray everyone has a better experience.
KATHRYN Morgan: My grand daughter wanted to show me this store..It was very nice ... clean helpful staff
Marwan: Like any other H&M. Huge selection. Friendly and attentive service.
11. Macy's - Washington
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4.2
3524 reviews
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Address: 1201 G St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 628-6661
Business type: Department store
Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles
Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.
12. Target - Washington
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3.6
777 reviews
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Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Closes soon ⋅ 10PM ⋅ Opens 8AM Thu
Telephone: (202) 777-3773
Business type: Department store
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
13. Crate & Barrel - Washington
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4.1
117 reviews
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Address: 4820 Massachusetts Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 364-6100
Business type: Furniture store
Mary T.: Helpful customer service, and wonderful selection. A very enjoyable shopping experience. Would come back! Only negative was one employee, possibly a manager, Lisa. The associate checking us out asked her for help, she came over obviously annoyed with him then ignored us standing directly in front of her. This male associate was kind, friendly and helpful. He went out of his way to help us. It bothered me that she would treat him this way, especially in front of customers. Maybe she was having a day or was exhausted but it was off putting.
Nikolas G: This is a great location with incredibly friendly staff. The design team is always happy to help and the sales team are helpful and available without being pushy or too present. Good selection, very well organized, beautiful layout.
Tommy Tang: Very nice and east pickup experience! The stuffs are so nice!
Ardavan Tookaloo: Very modern and beautiful. I like this place a lot. You will never walk out empty handed.
Aysenur Melek: We had an awful experience here. Arlington deserves better. Keep your business to better places. They make people feel as if the stuff in the store is more valuable than them.
14. Walmart Supercenter - Washington
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4.1
5946 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
15. HomeGoods - Jefferson Houston
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4.5
303 reviews
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Address: 3701 Richmond Hwy, Alexandria, VA 22305
Schedule: Closes soon ⋅ 9:30PM ⋅ Opens 9:30AM Thu
Telephone: (703) 518-5191
Business type: Department store
A Mac: My favorite store! Seriously it’s an awesome store, with great prices. They have so many new products on a daily base. It’s also always clean and organized. Lots of Christmas stuff with a wonderful prices. I highly recommend it
Kyle D: The check out lines moved well. It’s a busy store on a Sunday. I found a mirror that i liked - however the selection minimal. It feels like a compressed home goods store, but maybe the aisles are just more narrow or something. They had a cool oak barrel for $299, if only i had a place to put it.... :-) photos as of August 2018.
Richard Jackson: As always, my wife loves this place. You have to know when to go, and when you go, if you see something that you like, do not wait. It will be gone when you come back.
Xevian: Best selections among all locations. Staff is so helpful especially Jordan. He is so friendly and patient. Not only he helped me to find what I need, he also helped me to load my car. He is so amazing to the point that I insist him taking the tip I offered. I will come back again. Employee like him deserves a raise.
Tom Conway: This is a good place to buy stuff for your house. It’s cheap, and there is a lot of variety. Most likely, though, you’re ultimately going to find yourself going somewhere else if you’re looking to do more than just add a few pieces here and there.
Alicia Gonzalez: Store is very clean, well organized. They do a great job at having clean shopping carts separate from dirty one. They greet you when you enter the store. 2 young ladies at the check out tonight were so pleasant. So happy to see happy people dealing with the public. Great job.
Lyssa McEachern: The store itself is super clean and well organized and I love homegoods I have a card with them but this location has an employee named Shonda who’s incredibly rude and makes me not want to shop here. She had an attitude and wasn’t pleasant at all. I feel bad for the people that have to work with her, the employees seemed like they had to tiptoe around her.
Marshall (MRJ56): I have gone into other HomeGood locations and this one had to have the worse inventory of all. I was looking for a nice casual set of dining dishes. There was not one complete set in the store to choose from. I will not waste my time going back to this location!!!
16. HomeGoods - Fairfax County
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4.3
273 reviews
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Address: 8357 Leesburg Pike, Vienna, VA 22182
Schedule: Closes soon ⋅ 9:30PM ⋅ Opens 9:30AM Thu
Telephone: (703) 356-3107
Business type: Department store
Tanjiro Nezuko: They really have everything you could possibly need for your apartment. I got an apartment not too long ago and I came to purchase new everything. My friends live around this area and they said it was the best home goods they knew. The prices were insane, and let me tell ya, it’s super easy to lose sight of your budget haha! Can’t wait for my friends to visit from overseas
Jodie Senda: Deluxe size Lemon Body Soap Bar....Cute Tray like Wicker Basket & A mini 5 piece Utensil Set!!!!All 4 under $20.00!!!!!!😀😀😀
John Newman: Selection okay. Line to checkout was too long. Clearly this store is understaffed in an attempt to save money, which never works. I left without buying anything and went elsewhere to spend my money.
Maya Nogales Beauty: Love this home goods! They are always super nice and helpful and they have very nice stuff! 😊
Wayne Stone: Outstanding buys daily. We love this store (chain)
17. Walmart Supercenter - Washington
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3.8
7110 reviews
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Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
18. HomeGoods - Bailey"s Crossroads
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4.4
342 reviews
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Address: 3540 S Jefferson St, Falls Church, VA 22041
Schedule: Closes soon ⋅ 9:30PM ⋅ Opens 9:30AM Thu
Telephone: (703) 933-0050
Business type: Department store
Millenial Girl: Great selection of rugs and also the prices are good deals. The employees who works at the rug department are so kind.
A Mac: Always five stars. Service is good, it’s clean, it’s well organized, prices are amazing!!! Quality is great, and they have new items every single day. I can walk in the store and shop and never get tired. I highly recommend it
Nizar Farsakh: Large variety of goods at good prices. You do need to check for Quality.
Hale Waller: Huge parking. Cool little knick knacks. Good price. Good inventory.
Stan Sargol: Great store with a lot of oddball and quirky merchandise as well as standard kitchen bed and furniture inventory.
LYJ Design: This is definitely my favorite store. My company shops with HG in falls church regularly. We have had the best experience with the staff there. They always go above and beyond. I want to give a shout out to Kimmy, Mary, Gladys and Kevin Chow. Kevin in particular has made me feel like a valued customer and I will be a customer for life at this location because of him. Today we had a very poor experience with Laila. She does not value customers and does not treat them with respect. We were super disappointed.
Sebrena Woods: Excellent storeBeautiful selectionsGreat prices
Jennifer Broadway: Great variety of products you never knew you needed and a bunch of the stuff you do. Sometimes expensive, but they rotate merchandise to clearance and offer good sales so you often have choices for how much you want to spend. Quality is usually impressive as well
Anas: I loved the place , clean , nice sorted , variety of items , nice associates , good prices , the store have earned a new fan customer
