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1. GW Imaging Center - Washington
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5
9 reviews
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Address: 2121 K St NW, Washington, DC 20037
Schedule: Closed ⋅ Opens 7AM
Telephone: (202) 715-4320
Business type: Medical diagnostic imaging center
Nicole Moose: The staff was fantastic and accommodating. I’m having cervical spine issues and my arms being at my sides is really painful. The mri technician tucked a blanket around me so tightly and securely it held my arms crossed on my chest. Made a really long test bearable. I screwed up and thought my test was supposed to be something else. The technician triple checked and confirmed what the test was supposed to be. If you need imaging for GW Come here. They will take care of you!
Susan F: I have had MRIs done at GW hospital and at GW Imaging Center. The hospital is worse, but both suffer from old equipment, lack of adequate hearing protection (headset, please), and technician staff not being well focused on patient comfort. This will be my last visit to any GW imaging center.
Crystal Anderson: Unprofessional, unorganized and poor customer service the waiting room is extremely small and there are way to many people in here being as though we in the middle of a pandemic please go elsewhere if you wanna be treated respectfully because the two ladies at the front desk are rude as hell
Karen lyles: Best imaging center they made sure I was very comfortable. Thanks
m r: Never answer their phone and no way to leave a message.
2. Washington Radiology Washington DC - Washington
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5
118 reviews
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Address: 2141 K St NW, Washington, DC 20037
Schedule: Closed ⋅ Opens 7:30AM
Telephone: (202) 223-9722
Business type: Medical diagnostic imaging center
K V: I called, set up an appointment, provided my insurance, the person on the phone was friendly, same for the front desk person who checked me in and the nurse and the doctor. I don’t know, did I just get lucky? Nothing like some of the other reviews are suggesting.
Jack Pararas: I had an MRI in November and paid the agreed-upon rate from my insurance provider. 10 days later, my insurance processed the claim. Now, 3 months later, I received a bill for more than $1,000 saying that they contacted by insurance company but my insurance company did not respond. That is false. I should not have to go through extra steps to receive care. Editing to say I contacted the email address provided here 3 times and have received NO response. I’ve called and left messages and have received NO response. I just got another bill.
Response: Hello Jack. Thank you for your feedback. We would like to look into this matter. Please send an email with your full name, phone number and location you visited to feedback@washingtonradiology.com. Once we receive this, we will have someone contact you. Thank you.
Billy Cox: About a 1 month and a half ago, my doctor prescribed that I get a MRI right away. One call … nobody answered (is there a real person there who I can talk to there?). So I left a voicemail message requesting a return call. After waiting a week, no return phone call. 2 weeks after first call, I tried again. Ring Ring Ring … Ring Ring Ring Ring Ring … and again, there was no real person to talk to. “Leave a message and we will call you back.” So I left a 2nd message, hoping this time I would receive a call back from Washington Radiology. Wait (day 2) … Wait (day 3) … Wait (day 4) … Wait (day 5) … … … Wait some more more more (day 15) … NO return call. Today, I am going to call WR again; however, I don’t expect to talk to anyone based on previous experiences with them. If they don’t reply to today’s phone call, I am calling my Blue Cross FEP asking if they can recommend another option. I now see for myself why Washington Radiology has less than a 3-star rating.
Response: Billy, if you could actually send an email with your full name, phone number and location you visited to Feedback@washingtonradiology.com. Once we receive this, we will have someone contact you. Thank you.
Kara Welch: Got turned away at the desk because my appointment type wasn’t scheduled right despite email confirmation. Lost time off and may need to wait 3 weeks for another appointment. Really unacceptable to treat patients seeking diagnostic assessments this way.
Zhen Wu: The facility is very nice & clean. Staff are attentive. The examine was performed by professional technician and radiologist. Although, the appointment scheduling process could be improved.
Vanessa Collazos: Made an appointment 2 weeks ago for an MRI at 6:45 AM , got there and was told it was canceled because the insurance had not approved it yet. They swore they called however they had the area code number wrong 709 instead of 703, I mean logically why not try that since VA is literally next to DC. So I call the insurance to find out that this Radiology center only submitted the request the day before my appointment. BEYOND DISAPPOINTED and LIVID. Thanks for a the waste of time on my birthday.
3. GW Radiology - Washington
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4.9
14 reviews
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Address: 900 23rd St NW, Washington, DC 20037
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 715-4907
Business type: Medical diagnostic imaging center
Alex Sonne: Shockingly bad. Months and no results from an MRI. No one knows anything and are all rude. They are on top of billing, but nothing else. They try to fraudulently bill disabled vets using Tricare and VA by sending threatening letters and bills for VA/Tricare referred procedures with due dates that pre-date the delivery of the fraudulent threatening and harassing letters.
Megan Maxwell: RUDEE! very unprofessional.When I needed help and spoke with a certain department, they hung up on me and got upset when I called back.
Jeanne Johnson: It took 3 days to get through. The girl (Rayanne) called back and then could not figure out how to schedule. Then I finally had to leave the call as it was taking too long. She gave me her extension. I called back leaving 3 or 4 messages and no one ever returned my calls, though you promise to call back in 24 hours. (That is a joke!) I called back, and the man told me that I was scheduled on the day I asked for, but he could not give me more details. So he once again, sent me to the scheduling center, who then proceeded to cut me off again. I would not use GW Radiology except that we have to due to complications from a condition and treatment my son has. If this is how you do business, I am not sure how you stay in business.
Rishav Rijal: First bad impression was very rude staff and second bad experience is they claimed the insurance for the service which was agreed to be paid out of pocket. And they claimed for 2 services which is completely wrong and they charged amount very high. I would say very unprofessional place and service. Please avoid them if you can.
Colleen Palmer: Wished they had a 0 star option, one month trying to schedule an MRI, on hold for hours at a time and then dropped or told I would receive a call back in 24 hours which has never happened. Horrible service.
Alice Flynn: Been trying to schedule CT scan for three days. On hold for an hour, then got cut off, left number to be connected when it was my place in line, then left message for call back. Impossible to get through to schedule.
Oscar: No one answered the phone on a Thursday at 8:30 am. They kept asking me to leave a message and that they would respond 24-48 hours later.
Miss DC: Phone number doesn’t work. Keeps telling me to press number 1 or number 2, no matter what number I press, I get transferred to another prerecorded number that tells me to press number 1 or number 2. This is crazy
4. Providence Diagnostic Imaging Center - Washington
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5
4 reviews
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Address: 1150 Varnum St NE Suite B, Washington, DC 20017
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 854-7560
Business type: Medical diagnostic imaging center
SARO in D.C: I was sent down for an emergency x-ray from a doctors appointment upstairs. No customer service when I walked in, no hello, just a loud voice telling the entire office, including patients in the waiting area, the details of the phone call he was on with a patient! When I finally got the attention of someone she told me to sign in. When they called my name I was told that it would be a two hour wait because the office was behind and the office manager needed to take her lunch!! I was told if I left and came back they would not be able to see me, as her schedule would not permit it today. And then I was told if I came back in the morning they couldn’t promise me how long my wait would be, or if I would be seen then either. I asked to speak to the office manager whose name is Patrice, but I’m sitting in the waiting area and she has yet to come out. I had to choose between sitting and waiting for two hours or not be sure when I could be seeing when I walk in. I attempted to contact the number from the first poor review and it was a nonworking number. If I could give zero stars I would.
Response: Thank you for taking the time to leave a review. Could you please contact us at 202-854-4025 (Mon-Fri 8 am-4:30 pm) so that we may have someone follow up? Thank you. -Providence Community Manager
Barbara Kennerly: I had a CAT scan. My X-ray technician, Derek F. was great!!! He explained to me that Cat scan would take five minutes. Efficient and professional. This Diagnostic Imaging Center has state of the art machines. You can have Mammograms, X-ray, MRI, CAT scan done here. Had Mammogram, X-ray and CAT scan all done here. It is located where the old Providence Emergency room was. Plenty of free parking on the lot. The people here are nice, courteous, and professional. Diagnostic Imaging gets the job done!!!
Response: Your feedback is important to us, and we appreciate you taking the time to share it. Thank you! -Providence Community Manager
Zenola Dunmore: Exceptional service from staff and x-ray technician. Derrick was knowledgeable and very professional. Very clean and comfortable environment. Brand new office with state-of-the-art equipment.
Response: Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Providence Community Manager
Renee Moore: Not a good place to get service if you get critically ill too close to their closing time of 4:30pm. Move on!
Response: Can you please call us about your concern? There are a couple of additional details we need to confirm so we can look into this. We may be reached at 202-854-4025 (Mon-Fri 8 am-4:30 pm). Thank you. -Providence Community Manager
5. Washington Open MRI - Oxon Hill-Glassmanor
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4.5
26 reviews
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Address: 6196 Oxon Hill Rd #110, Oxon Hill, MD 20745
Schedule: Closed ⋅ Opens 7AM
Telephone: (301) 926-0034
Business type: Medical diagnostic imaging center
Colleen Canter: If you are claustrophobic, this is the place to go!!! Dawn checked me in and was very pleasant and professional. Bitu, my MRI technician was great!! She made me feel relaxed and comfortable throughout the entire procedure. I will definitely keep them in mind for future use and will tell all of my family and friends about them.
Response: We are always available for you, and ANYONE with claustrophobia. We'll do our best to ensure that your needs are met! Wishing you good health. Thank you for choosing Washington Open MRI!
C Corson: I was very pleased with my experience at Washington Open MRI in Oxon Hill. Everything from scheduling the appointment to having the MRI done was done professionally and with ease. Jay made the check-in and check-out process a breeze. I was very anxious when I got there but the MRI Technologist, Renex, was incredibly patience with me and allowed me the time I needed to feel comfortable. I would highly recommend this office to anyone.
Response: Thank you so much for your kind review! Your satisfaction means the world to us. I will pass this on to iir staff in Oxon Hill!
AG 678: The staff was super helpful and very accommodating. The receptionist was friendly as was the lab tech, and they both went out of their way to stay later and help us out. The lab tech was also very thorough with the imaging and kept checking on my dad in between. I would definitely recommend this place.
Response: Thank you! We always try our best to be courteous and professional. Your comments are appreciated and will be passed on to our staff.
ray toler: The staff at Oxon Hill were great they were very professional and polite this was my 6th attempt at a mri The upright machine was a breeze so easy and the staff explained everything I would recommend it to anyone who needs to get a MRI . I drove 6 hours and would go back tomorrow . If you have any fears let me assure this is so easy and fast, give them a call and you won’t be disappointed.
Response: We are delighted that you had a great experience with us. We are the ONLY Stand-up/Sit-Down MRI in Maryland and we have discovered that in addition to the unique ability to scan patients in different positions we are the LEAST claustrophobic MRI in the world. It is a pleasure to be of service to you!
Bob Wood: I am being treated for a neck problem and could not be sure, due to what turned out to be five damaged discs, one severely, and pretty serious discomfort when lying flat on my back, that I could hold that position long enough under a regular MRI to complete the procedure. I actually did try to undergo one but had to stop it due to a neck cramp before the machinery actually started. Washington Open MRI allowing me to be in a seated position during their procedure solved the problem, along with the staff taking the time to make certain I was as comfortable as possible. Although my spine doctor had been concerned about the image quality an open MRI would produce, just as advertised, it was excellent and resulted in letting me move forward with procedures that have greatly reduced my neck pain.
Response: Thank you!
T ToriD: First I just want to say how polite and kind this reception is when you call in. I’ve had the same lady twice truly exceptional warm and went out of her way to reschedule me after I mixed up my appointments, that day just a few hours later - now I gotta sit on oxon Hill durin rush hour, but with a smile on my face, and joy all over this receptionist that took my call. These are the people we need to clone but that’s just creepy
Response: Thank you, Tori! We always try to do our best to make our patients comfortable when visiting us. I will pass your compliment on to the staff.
6. Progressive Radiology Foxhall MRI - Washington
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3.5
11 reviews
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Address: 3301 New Mexico Ave NW Suite 132, Washington, DC 20016
Schedule: Closed ⋅ Opens 6:30AM
Telephone: (202) 966-0606
Business type: MRI center
Shay F.: The technician was great! He made me feel so comfortable. He explained everything from start to finish and asked me about what was going on and explained everything as it related to that. Such a warm person. Really helped to ease my anxiety about getting in an MRI for the first time. The other person who wears the glasses (I’m assuming the doctor) made me uncomfortable. He shoved the headphones on the ears in a way that the cords wrapped around my neck like a noose and they got tight as the machine moved forward. Luckily the tech was there, he apologized and fixed it for me. At the very end the “doctor” kinda aggressively pulled the covers off me like he was aggravated. Overall it was a nice experience
Response: Thank you so much for your feedback! I'm so glad to hear that the technician was responsive to your needs. We are known for our exceptional service and quality images/reports. I will follow up with the other clinician to make sure he is aware of your concerns. If you'd like to discuss this further, please call me at (202) 966-0606. Thank you, Diane
K P: I can’t begin to describe how amazing and awesome this place is! Before going to Progressive Radiology/Foxhall I had no idea How crucial it is to go to a good radiologist for your MRI and Imaging! What a difference it makes! The staff is friendly helpful and help me understand my insurance and how to navigate to get the approvals and also we’re very flexible with the scheduling. The official detailed summary report that was (extremely quickly) given back to my doctors and I were all very detailed, professional, and explained their findings thoroughly etc. The Radiologists (there were actually two of them each time) who took the images and ran the MRI machine for me were kind, calming, explained exactly what was going to happen, made sure i was comfortable. They were also very knowledgeable, professional, and skilled with the imaging / MRI machine. They took a lot of time and care to ensure they were getting the most clear, accurate, and best images possible. This was impressive to me when comparing my first MRi (at another company) to the next 3-4 that were done at Progressive Radiology at Foxhall. I had no idea how much the skill and experience of the Radiologist operating the MRI machine —> impacts the final imaging results!! A LOT!!! This team were all so helpful and kind. Especially Raymond and Samantha - you guys all rock and thanks so much! Kate especially prior to surgery and to determinedifference Betty ween
Response: Thank you so much for the wonderful review! We strive for exceptional service every time and are known for our quality images and reports.
Nick C.: Would give 10 stars if possible. Better than any radiologist in downtown DC. Got an appointment within a week. Got a call 45 mins before my appointment saying that we would be able to start earlier than expected. Walked in the door at 2:30p and walked out of the door at 3:04p (34 mins!!). Super efficient service, kind technicians, and an amazing experience overall.
Response: Thank you for leaving a review! Our team at Foxhall MRI is thrilled to hear such good feedback, and we strive for exceptional service every time.
Lynda Pejic: best place for MRI’s. the technician was very kind and patient making sure i was comfortable for the whole long process. he checked in several times and in fact woke me up a few of them. :-)
Response: Thank you for leaving a review! We strive for exceptional service every time.
Barbara Zadina: I got an appointment within a few days, and they are open late weeknights. Free parking evenings and very competent staff. What a hidden gem in the neighborhood.
Response: Thank you so much for your review! Our team is thrilled to hear such good feedback and we've been at that location since 2001. We strive for exceptional service.
Liz Jessup: Foxhall took me right away for my appointment. They were speedy and polite, and it was much easier than going to the hospital to have an MRI done.
Response: Thank you for your review. The outpatient setting is more convenient for the patient as well as less expensive than going to the hospital. I'm glad you had a great experience at Foxhall MRI.
7. Tysons MRI and Imaging Center - Idylwood
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3.1
35 reviews
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Address: 7799 Leesburg Pike Suite 104S, Falls Church, VA 22043
Schedule: Closed ⋅ Opens 8:30AM
Telephone: (703) 893-2820
Business type: Medical diagnostic imaging center
Arin Ashkan: I called this center at 3 pm and ask them when can I come for walk in XR and they told me until 4:30. I got there at 4:15 and they told me the technician is already left. I would never send any of our patients to this center again.
Response: We thank you for reaching out about your experience with us. To protect the privacy of all our patients, patient privacy laws prevent us from discussing patient information in a public forum. If you have an experience that you want to bring directly to our attention, please contact our Patient Relations Department at patientrelations@frcpc.org. We review all comments and address accordingly. --The Fairfax Radiology Team
Nathalie Flores: I called to make an appointment but was asked to do a walk-in instead. I asked for information on the cost of services or fees - no one on the line was able to provide any details. There should be more transparency with medical fees.
Alexa Dragoumis: I went in for my first MRI ever at this location and the staff was so friendly and extremely helpful. The communication leading up to the appointment was fabulous, and the team of radiologists who took my images had amazing bedside manner. They talked me through the whole process & kept me calm and comfortable. Highly recommend this location, especially if you suffer from anxiety or claustrophobia like me.
Bruno Vasiliev: Honestly was worried coming in because of the bad reviews and mentally prepared myself based on what others said. But I have no clue why anyone would say bad things about this place! Terry the front desk receptionist was so friendly and professional, the office was very clean and organized. My MRI tech Keith was also very friendly and welcoming. Was in and out way faster then expected. I would say it was the best place I’ve gotten an MRI done and will definitely be back if I need one in the future.
Response: Bruno, thanks for taking the time to provide us with positive feedback to let us know how we are doing. At Fairfax Radiology, our goal is to be the best we can be in our medical and business practices. If there is anything else we can do to make your experience better, please reach out to our Patient Relations Department at patientrelations@frcpc.org. -The Fairfax Radiology Team
8. Howard University Hospital | Radiology - Washington
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3.3
3 reviews
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Address: 2041 Georgia Ave NW, Washington, DC 20060
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 865-3610
Business type: Medical diagnostic imaging center
Samantha R: Each staff member I encountered at Howard University Hospital was professional, kind, and clearly very hard working. Dora in the Radiology department was incredible, she made my appointment during a pandemic, feel like it was any other day in 2019. She was easy to talk and laugh with, and before I knew it, I was free to go. Thank you to Dora and to the rest of the staff!
David Keith: I did a walk-in , was in and out within 20 mins, friendly staff
9. MedStar Georgetown University Hospital:Radiology and Interventional Radiology - Washington
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3.5
4 reviews
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Address: 3800 Reservoir Rd NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 6AM
Telephone: (202) 444-1073
Business type: Radiologist
Emily De: I had an MRI done at 8:45pm on a Friday night. Everyone was just so incredibly friendly and made sure we all felt comfortable, considering the time and day. It was easy to get in, and easy to leave and a very “pleasant” process, considering.
Cindy DeLinka: I had one MRI and something went wrong with the contrast dye pump so I had to go back for a second MRI. The staff seemed disorganized before the second MRI but I got through it. BUT, MedStar has sent me results belonging to someone else. It’s really negligent on their part. I know they are someone else’s results because the patient is described as being 76 years old. I’m 60. There are other inaccuracies within the report. How can we trust that decisions are being made on the right results?! Very worrisome.
10. The Radiology Clinic - Rockville
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4.8
362 reviews
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Address: 14995 Shady Grove Rd Suite 140, Rockville, MD 20850
Schedule: Closed ⋅ Opens 7AM
Telephone: (301) 217-0500
Business type: Medical diagnostic imaging center
Katherine Garcia: Can’t say enough positives about this location! I had a great appointment with a very friendly team, but I went out of my way to leave this stellar review because of the help I received from Leslie! I was having trouble getting into my portal and she was able to help me quickly and kindly. Her customer service blew me away! Highly recommend
Response: Hello Ms. Garcia. Thanks so much for taking the time to leave this positive feedback! We are definitely lucky to have Leslie!
Paul Bozzarelli: The Radiology Clinic is the place to go. I went in there the other day for my ultrasound. I forgot to bring my order and the lady Diana called my doctor and got it for me super quick. After my appointment was done, Libia helped me set up my patient portal, quick and easy. They were so sweet and helpful thank you. I highly recommend.
Response: Hi Mr. Bozzarelli. Thanks for taking the time to leave positive feedback! Also for directly recognizing some of the outstanding members of our team!
Chris Boragno: Excellent experience. Savannah went above and beyond explaining the procedure to me and made me feel comfortable. Facilities were clean and well run. I would absolutely refer my friends and family to this clinic.
Response: Hi Chris, thanks for your kind words. Savannah is definitely an A+ team member and we’re lucky to have her. We appreciate you putting your trust in our practice.
Alexandria Williams: Great experience. Was able to answer my questions and was very professional. They have a new online system, so I had to resign one of the paperwork in person, but they explained it. The technician was excellent and loved the music playlist.
Response: Hi Ms. Williams. Thanks for taking the time to leave your feedback! Also, thanks for being understanding about additional paperwork due to the new system.
Brenda Robles: Best experience at a radiology clinic. The front desk person was so personable and efficient, and my technician (I cannot recall her name) was personable and really ensured I was comfortable and informed throughout the procedure. Highly recommend!
barry mager: Radiology staff and customer service were courteous and professional throughout the entire scanning process. Very clean facility. TRC combines value, quality of service and thorough results. I highly recommend!
Sean Jefferson: Excellent establishment! Everyone was super helpful from the receptionists to the doctors who attended to me. Would highly recommend for anyone who is looking for a new clinic. They are friendly, timely, and reliable!
11. Howard University Hospital - Washington
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2.4
354 reviews
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Address: 2041 Georgia Ave NW, Washington, DC 20060
Schedule: Open 24 hours
Telephone: (202) 865-6100
Business type: University hospital
Zina Jones: I was there this month. May 2022. The ER staff was efficient, patient and kind. The emergency room was clean, even the bathrooms were clean. Security was alert and understanding. My brother was a little loud and vocal and the security guard was very understanding. He said my brother is just worried about me. That was awesome. The staff that checked me in was ok. The triage staff was excellent.. Thanks so much for a job well done. The Doctor techs and nurses were professional and comforting.. Thank you so much
Evan Glassman: Not gonna lie when I was sitting in the waiting room with my head leaking from a huge gash I got from slipping on my own pee, I decided to check the reviews on google. After seeing the measly 2.4 stars, I was scared they were gonna make my cut worse or even forget about me. I was completely wrong. Service was efficient. The nurse was really kind and she stitched me up effortlessly. Would definitely come back if I slip on my own pee again. Thanks guys.
bria bailey: I don’t even know how this hospital is still open. My grandfather was having a heart attack and when they told him that they were taking him to Howard hospital he stayed home. This place has no empathy at all. The staff is rude. Lazy. Disrespectful. The emergency room acts as if you are an inconvenience by actually going there. Nobody has phone etiquette and manners. Whoever the man is running the emergency room has no business dealing with people. I legit hate this hospital and only go if I feel like Im dying. If you read this PLEASE GO TO SIBLEY HOSPITAL THEY ACTUALLY CARE.
Lamaria Washington: I go to this hospital cafe a lot and it is normally a pleasant experience but yesterday (5/15/22) I came and brought some grapes. After eating a few, I realized that some of the grapes had mold in them. I checked the label to see that these grapes were 10 days expired. I returned the next day and checked the other grapes and saw that the label had been removed so customers could no longer see the expiration date.
Shaunta Gilchrist: On March 13th 2021 I was scheduled to give birth to my daughter and we arrived on time and there wasn’t no doctor on the floor until the next morning. Following that they continued to want me to have a c-section which I refused. The bed I was on was broken and the feet rest didn’t work. Well during pushing my daughter out two days later the foot rest broke completely and my legs dropped while I was pushing which caused the epidural to turn and almost fall out. I know have severe nerve damage to my right leg and can’t feel it from the knee to the inner thigh. I have a lawyer involved and plan on going all the way. I had to stop breast feeding because of the medications they had me on. Absolutely horrible
jose Navarro: Do Not go here if you’re pregnant and planning on giving birth here!!!! I’ve been to L&D like 3 times for emergency due to pregnancy every time I go there they never find anything wrong I feel like they are just being lazy when I arrived to the L&D section all the nurses were in their phone didn’t even want to see me because they didn’t want to work at all. If anything goes wrong in your labor and delivery they won’t be able to find it. I ended going to Medstar hospital after going here an boom there was a Problem in my pregnancy like I suspected. So don’t trust this hospital at all they don’t care
