Best Centers To Study Radiology In Washington Near Me

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Becky Ohlsen
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1. GW Imaging Center

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9 reviews
GW Imaging Center
Location
5
Prices
5
Classes
5
Facilities
5
Teachers
5

Address: 2121 K St NW, Washington, DC 20037, United States

Schedule: Closed ⋅ Opens 7AM

Telephone: +1 202-715-4320

Guy: Medical diagnostic imaging center


Review: "Best imaging center they made sure I was very comfortable."

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GW Imaging Center: what do users think?


Linda Ellis: I am new to the area and just needed to schedule a yearly mammogram. Its been a total nightmare, from making several phone calls, two of which said I needed an order from my former doctor, to incorrect fax numbers to saying I don't need a referral to being put on hold for several minutes. Physicians urge people to get yearly check-ups, but your medical facility makes it impossible to follow medical guidelines. It would be easier if I flew back to my former out of state facility to get the mammogram. That one only takes one phone call or on-line set-up to make an appointment and they contact me several times as a reminder that my yearly check-up is due. Your system is not set up for patients and you do not seem to take patient care as a priority. I'm giving one star because it would not let me post unless I gave you some kind of rating. Otherwise you would get no stars.

Nicole Moose: The staff was fantastic and accommodating. I’m having cervical spine issues and my arms being at my sides is really painful. The mri technician tucked a blanket around me so tightly and securely it held my arms crossed on my chest. Made a really long test bearable. I screwed up and thought my test was supposed to be something else. The technician triple checked and confirmed what the test was supposed to be. If you need imaging for GW Come here. They will take care of you!

Elizabeth Morin Burns: Sending a referral and getting scheduling has been a nightmare - I've been here twice for separate reasons, each time has required 5-6 separate phone calls to both my primary physician, who swears he's sent the referral, and GW, who swears they haven't received it. This would be less irritating if their phone system to get to a scheduling POC wasn't so touchy, or if I didn't have to regularly wait on hold for 20-30 minutes to speak to a rep. Unacceptable!

Belva Brown: Today must have been one of those days for the Center. I arrived at 1:45 pm for a 2:00 pm appointment. At approximately 2:18 pm I was called to the front desk and told, in an apologetic manner, that the MRI's were running behind schedule from 45-60 minutes. I went next door to have a quick bite to eat and was back in the office by 2:50 pm and acknowledged to one of the staffers that I had returned. Before leaving, several people who had come in after me were called to go back for their procedure. So maybe it doesn't take the same amount of time for each procedure. When I came back (2:50 pm), people waiting were still being called back ahead of me. Finally at 3:15 pm my name was called BUT! it's still going to take another 20 minute because "she" is sitting up the table. At this point I am fit to be tied. Was I not called because I left to get lunch just next door? Someone could have said if you leave you lose your space. I was finished in less than 45 minutes and I should have been the next one called, especially since It was "okay" for me to leave and come back. I questioned 3 staffers and the only answer I could get from them (however nice they were) was that they "didn't know" the reason for the back up. Only the person doing the MRIs could say. At 3:40 pm another staffer came back to offer apology for the back up. I asked again, what is the problem. They didn't know and couldn't say. But at 3:40 pm she went in to ask the tech how much longer. At 3:40 pm I would still be waiting another 25-30 minutes!! Asked if i wanted to wait or come back tomorrow. She went to see what appointments were available. 7 am, 7:30 am, 11 am. The 7'ish times were the best she said. It could possibly get backed-up again around 11 am and they wouldn't want to see me go through the same thing tomorrow. I asked why would the schedule get backed up. Similar answer -- it just happens sometimes and that is a time when things could back up. Okay. There should be a sign in the waiting area that reads "YOU MAY GET SEEN AT YOUR APPOINTMENT TIME OR YOU MAY BE SEEN 2 HOURS LATER. IT'S HIT OR MISS HERE." Maybe I'm a sucker for aggravation, but I took the 11 am slot. Why should I have to leave home at 5 am for a 7 am appointment. Shouldn't there be a better flow of scheduling??? Granted, things happen and maybe they were short-staffed. Whatever the real reason, I needed to sound off! And this was as good as I can keep it. After all, these things are no one's fault, I guess .....

Susan F: I have had MRIs done at GW hospital and at GW Imaging Center. The hospital is worse, but both suffer from old equipment, lack of adequate hearing protection (headset, please), and technician staff not being well focused on patient comfort. This will be my last visit to any GW imaging center.

Crystal Anderson: Unprofessional, unorganized and poor customer service the waiting room is extremely small and there are way to many people in here being as though we in the middle of a pandemic please go elsewhere if you wanna be treated respectfully because the two ladies at the front desk are rude as hell

Karen lyles: Best imaging center they made sure I was very comfortable. Thanks

m r: Never answer their phone and no way to leave a message.

2. GW Radiology

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14 reviews
GW Radiology
Location
5
Prices
5
Classes
5
Facilities
5
Teachers
5

Address: 900 23rd St NW, Washington, DC 20037, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 202-715-4907

Guy: Medical diagnostic imaging center


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GW Radiology: what do users think?


Alex Sonne: Shockingly bad. Months and no results from an MRI. No one knows anything and are all rude. They are on top of billing, but nothing else. They try to fraudulently bill disabled vets using Tricare and VA by sending threatening letters and bills for VA/Tricare referred procedures with due dates that pre-date the delivery of the fraudulent threatening and harassing letters.

Megan Maxwell: RUDEE! very unprofessional.When I needed help and spoke with a certain department, they hung up on me and got upset when I called back.

Jeanne Johnson: It took 3 days to get through. The girl (Rayanne) called back and then could not figure out how to schedule. Then I finally had to leave the call as it was taking too long. She gave me her extension. I called back leaving 3 or 4 messages and no one ever returned my calls, though you promise to call back in 24 hours. (That is a joke!) I called back, and the man told me that I was scheduled on the day I asked for, but he could not give me more details. So he once again, sent me to the scheduling center, who then proceeded to cut me off again. I would not use GW Radiology except that we have to due to complications from a condition and treatment my son has. If this is how you do business, I am not sure how you stay in business.

Rishav Rijal: First bad impression was very rude staff and second bad experience is they claimed the insurance for the service which was agreed to be paid out of pocket. And they claimed for 2 services which is completely wrong and they charged amount very high. I would say very unprofessional place and service. Please avoid them if you can.

Lynnette Hardy: I have a follow-up appointment tomorrow ... sometime. Of course they don't bother actually telling me what time. Apparently, I'm just supposed to guess or take an entire day out of work tomorrow to sit around at the hospital, twiddling my thumbs! They never pick up the phone, and don't expect anyone to return your call. I called a "Ms" Cunningham on Thursday last week. She still hasn't bothered to call me back, and it's now Tuesday.

Colleen Palmer: Wished they had a 0 star option, one month trying to schedule an MRI, on hold for hours at a time and then dropped or told I would receive a call back in 24 hours which has never happened. Horrible service.

Alice Flynn: Been trying to schedule CT scan for three days. On hold for an hour, then got cut off, left number to be connected when it was my place in line, then left message for call back. Impossible to get through to schedule.

Andy Byrne: Spring 2018: GW Radiology charged excessively for a routine procedure and hid additional costs. GW Hospital staff quoted a slightly higher price but promised 'that was the only cost' and never mentioned that was only a portion of the services. I received a bill later which was much higher than what was ever quoted. Spring 2019 update: I had to return to GWU radiology. This time I arrived fully aware of the cost but hospital personnel quoted a price several times higher and said I would have to pay it up front to receive the service. I had to comply but later learned the staff were completely in error and am now working to receive a refund. Avoid the radiology department if you have the option.

Oscar: No one answered the phone on a Thursday at 8:30 am. They kept asking me to leave a message and that they would respond 24-48 hours later.

Miss DC: Phone number doesn’t work. Keeps telling me to press number 1 or number 2, no matter what number I press, I get transferred to another prerecorded number that tells me to press number 1 or number 2. This is crazy

3. Washington Radiology Washington DC

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118 reviews
Washington Radiology Washington DC
Location
5
Prices
5
Classes
5
Facilities
5
Teachers
5

Address: 2141 K St NW, Washington, DC 20037, United States

Schedule: Closed ⋅ Opens 7:30AM

Telephone: +1 202-223-9722

Guy: Medical diagnostic imaging center


Review: "I had a easy, enjoyable experience at this Washington Radiology."

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Washington Radiology Washington DC: what do users think?


Morgan McCloy: This office will not answer the phone or respond to online requests for appointments. My doctor told me to get an MRI, so I first requested an appointment online (like the phone system says to). When requesting an appointment, the system said I'd hear back in a couple business days. I waited a week and heard nothing. I then called, got no answer, so left a message asking them to call me back. No call back. Waited a couple more weeks, called again, and once more no answer and no response to my message. At this point, I've given up. You are an office dealing with people who are often in pain and in need of scans. The very least you can do is respond to people requesting appointments.
Response: Hi Morgan, we take concerns like this very seriously and appreciate you bringing this to our attention. We will have a team member reach out to you to discuss this further. Thank you.

K V: I called, set up an appointment, provided my insurance, the person on the phone was friendly, same for the front desk person who checked me in and the nurse and the doctor. I don’t know, did I just get lucky? Nothing like some of the other reviews are suggesting.

Jack Pararas: I had an MRI in November and paid the agreed-upon rate from my insurance provider. 10 days later, my insurance processed the claim. Now, 3 months later, I received a bill for more than $1,000 saying that they contacted by insurance company but my insurance company did not respond. That is false. I should not have to go through extra steps to receive care. Editing to say I contacted the email address provided here 3 times and have received NO response. I’ve called and left messages and have received NO response. I just got another bill.
Response: Hello Jack. Thank you for your feedback. We would like to look into this matter. Please send an email with your full name, phone number and location you visited to feedback@washingtonradiology.com. Once we receive this, we will have someone contact you. Thank you.

Billy Cox: About a 1 month and a half ago, my doctor prescribed that I get a MRI right away. One call … nobody answered (is there a real person there who I can talk to there?). So I left a voicemail message requesting a return call. After waiting a week, no return phone call. 2 weeks after first call, I tried again. Ring Ring Ring … Ring Ring Ring Ring Ring … and again, there was no real person to talk to. “Leave a message and we will call you back.” So I left a 2nd message, hoping this time I would receive a call back from Washington Radiology. Wait (day 2) … Wait (day 3) … Wait (day 4) … Wait (day 5) … … … Wait some more more more (day 15) … NO return call. Today, I am going to call WR again; however, I don’t expect to talk to anyone based on previous experiences with them. If they don’t reply to today’s phone call, I am calling my Blue Cross FEP asking if they can recommend another option. I now see for myself why Washington Radiology has less than a 3-star rating.
Response: Billy, if you could actually send an email with your full name, phone number and location you visited to Feedback@washingtonradiology.com. Once we receive this, we will have someone contact you. Thank you.

Kara Welch: Got turned away at the desk because my appointment type wasn’t scheduled right despite email confirmation. Lost time off and may need to wait 3 weeks for another appointment. Really unacceptable to treat patients seeking diagnostic assessments this way.

Zhen Wu: The facility is very nice & clean. Staff are attentive. The examine was performed by professional technician and radiologist. Although, the appointment scheduling process could be improved.

Kyle Olson: This place is an absolute joke...can't get ahold of anybody to see if i have a balance... you'd think they'd want my money?! Tried every phone number I could and also submitted the electronic request form and nothing. Seems to be a common theme in these reviews. To rub salt in the wound their 'hold music' is a message that continuously loops the message "thanks for holding someone will be right with you" over and over and over.

Lakisha Pierson: I've visited the Radiology center a few times to have tests and each experience with the staff was amazing. The front desk, the nurses, and the radiologists were very supportive and accommodating. Dr. Agnes Holland was able to calm my nerves during a recent health scare. The nurses that assisted were extremely helpful and calming as well. Dr. Holland reached out to me recently to confirm my results were benign. Up until that time I was a nervous wreck. I will continue to go here should I need any additional imaging in the future.

Evelyn Jimenez: Terrible service! I have been trying to schedule an MRI for two weeks. Actually spoke to a real life person only once. No one ever picks up phone, automated system just hangs up on you. If you are lucky enough to be able to leave a message no calls you back. Tried online request, but of course they call back when you can't answer the phone. I will be advising my doctors office not to continue recommending this place.
Response: Hi Evelyn. We would like to look into this for you. If you would, please send an email with your full name, phone number and the center you would like to visit to feedback@washingtonradiology.com. Thank you, Washington Radiology Patient Care Team

Vanessa Collazos: Made an appointment 2 weeks ago for an MRI at 6:45 AM , got there and was told it was canceled because the insurance had not approved it yet. They swore they called however they had the area code number wrong 709 instead of 703, I mean logically why not try that since VA is literally next to DC. So I call the insurance to find out that this Radiology center only submitted the request the day before my appointment. BEYOND DISAPPOINTED and LIVID. Thanks for a the waste of time on my birthday.

4. Providence Diagnostic Imaging Center

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4 reviews
Providence Diagnostic Imaging Center
Location
4.8
Prices
4.9
Classes
4.8
Facilities
4.8
Teachers
4.8

Address: 1150 Varnum St NE Suite B, Washington, DC 20017, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 202-854-7560

Guy: Medical diagnostic imaging center


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Providence Diagnostic Imaging Center: what do users think?


SARO in D.C: I was sent down for an emergency x-ray from a doctors appointment upstairs. No customer service when I walked in, no hello, just a loud voice telling the entire office, including patients in the waiting area, the details of the phone call he was on with a patient! When I finally got the attention of someone she told me to sign in. When they called my name I was told that it would be a two hour wait because the office was behind and the office manager needed to take her lunch!! I was told if I left and came back they would not be able to see me, as her schedule would not permit it today. And then I was told if I came back in the morning they couldn’t promise me how long my wait would be, or if I would be seen then either. I asked to speak to the office manager whose name is Patrice, but I’m sitting in the waiting area and she has yet to come out. I had to choose between sitting and waiting for two hours or not be sure when I could be seeing when I walk in. I attempted to contact the number from the first poor review and it was a nonworking number. If I could give zero stars I would.
Response: Thank you for taking the time to leave a review. Could you please contact us at 202-854-4025 (Mon-Fri 8 am-4:30 pm) so that we may have someone follow up? Thank you. -Providence Community Manager

Barbara Kennerly: I had a CAT scan. My X-ray technician, Derek F. was great!!! He explained to me that Cat scan would take five minutes. Efficient and professional. This Diagnostic Imaging Center has state of the art machines. You can have Mammograms, X-ray, MRI, CAT scan done here. Had Mammogram, X-ray and CAT scan all done here. It is located where the old Providence Emergency room was. Plenty of free parking on the lot. The people here are nice, courteous, and professional. Diagnostic Imaging gets the job done!!!
Response: Your feedback is important to us, and we appreciate you taking the time to share it. Thank you! -Providence Community Manager

Zenola Dunmore: Exceptional service from staff and x-ray technician. Derrick was knowledgeable and very professional. Very clean and comfortable environment. Brand new office with state-of-the-art equipment.
Response: Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Providence Community Manager

Renee Moore: Not a good place to get service if you get critically ill too close to their closing time of 4:30pm. Move on!
Response: Can you please call us about your concern? There are a couple of additional details we need to confirm so we can look into this. We may be reached at 202-854-4025 (Mon-Fri 8 am-4:30 pm). Thank you. -Providence Community Manager

5. Sibley Outpatient Imaging Center

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4 reviews
Sibley Outpatient Imaging Center
Location
2.2
Prices
2.2
Classes
2.3
Facilities
2.2
Teachers
2.2

Address: 5215 Loughboro Rd NW, Washington, DC 20016, United States

Telephone: +1 202-537-4795

Guy: Medical diagnostic imaging center


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Sibley Outpatient Imaging Center: what do users think?


Madeleine Pitt: My dr sent me to Sibley outpatient for two different types of scans. Everyone in the office was very nice and the technicians were also very friendly and personable. I did have an extra 10 minute wait because another patient was late, so my appointment was backed up. But, the tech was very apologetic; an apology goes a long way. I have no issues with the staffing or care. However, I had the images done in mid-August. And, then I never heard from my GP, even though she said she would call me to go over the results. Finally (this is my fault) I called in October to check in with my dr and she had never received the scans. On the same day in August, I also went to the in-patient radiology for a different scan; that was the only one she had received. So, don't wait for your doctor to confirm results because there seems to be an issue with Sibley Outpatient getting the test results to physicians.

SR W: I was scheduled for two images of my back for reasons my doctor could explain. I made both appointments back to back. I explained everything when I arrived. They took me into the first appointment, then told me when I was done that someone else was in my second appointment and I had to wait over an hour. I tried to get some understanding but no one would listen or assist. Very bad experience. I promised myself I would NEVER come back here for imaging no matter what.

6. Washington Radiology Chevy Chase

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35 reviews
Washington Radiology Chevy Chase
Location
3.4
Prices
3.3
Classes
3.3
Facilities
3.3
Teachers
3.3

Address: 4445 Willard Ave #200, Chevy Chase, MD 20815, United States

Schedule: Closed ⋅ Opens 7AM

Telephone: +1 301-654-4242

Guy: Medical diagnostic imaging center


Review: "I had done mammogram in several places before like VA hospital, ..."

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Washington Radiology Chevy Chase: what do users think?


K T: I had a great experience with Washington Radiology before I even step foot in their door. I was lost in the parking lot across the street and LaTasha guided me to the office. She did this while putting me on hold to answer incoming calls and coming right back to make sure I was headed in the right direction. Gezae was very kind and explained each step and how long it would take (MRI w/contrast). Overall, I had a great experience for my MRI but it was mostly due to their kind and efficient staff.

Laura Muller: This business has a misleading website. It claims x-ray are given on a walk-in basis, with no appointment needed. That is not the case. I took my minor child there for an x-ray, and the staffed informed me at the front desk that they only take children under age 16 at certain times--in other words, we were wasting out time without an appointment. I complained that the website should really state as much, and the front desk staff sighed and said they have asked IT to revise the webpage. In other words, the company has inconvenienced parents this way before, but it has failed to get its act together and advise prospective patients accordingly. The front desk staff was kind about helping me find care for my child, but that does not excuse the company's poor performance. I only managed by the skin of my teeth to get my child to a different x-ray facility before business hours ended.

Barbara A Meisler: The mammography technician, Fariba, is phenomenal at Chevy Chase's Washington Radiology.. I have had several years of annual mammograms at WRA, Bethesda and Chevy Chase, and have always been pleased, if I can say that for this procedure (!!!), BUT knowing a comprehensive exam was going to be more involved, I admit I was apprehensive. When I first met Fariba and she began explaining, I was immediately put at ease. Not only was she professional, she was so caring and pleasant, and aware I had joint issues, she made moves to minimize any discomfort. She moved quickly, kept the mood light within its seriousness and felt like my best friend. I truly hope I have the opportunity to see Fariba for any future exams. I highly recommend WRA. I thought well of their every professional and support staff I have encountered for many exams over many years, and I have had much experience, but I fell in love with Fariba!
Response: Thank you Barbara for sharing your experience! We will make sure Fariba knows of you kind words!

Mary Ziegler: I had an MRI scheduled yesterday at Washington Radiology Chevy Chase. I was very anxious because I'm claustrophobic...but my experience could not have been better. The waiting area was calm and peaceful, and the front desk staff was kind and pleasant. Alan, the MRI technician, was just terrific. He was patient and kind, and he thoroughly explained the procedure to me in advance. He checked in with me throughout to be sure I was doing OK, and he updated me on where we were in the process so I always new how much longer things would take. I had an exceptionally good experience.

Stacy Eastway: Tracy was so nice. After dealing with other offices yelling, not answering phones, 35+ min hold times it's refreshing to go to an office that's organized, not stressed out and friendly...that's hard to find these days!!

Jamie Kaplan: Like many others have described in the review I had an awful experience with Washington Radiology in Chevy Chase. They cancelled my appointment THREE times for various reasons before I was even able to come in for the mammogram. When I finally do show up for my appointment the receptionist tells me they have lost the order that my doctor sent over from when the appointment was originally scheduled and they can’t do the screening. I can’t speak for the quality of the imaging because I’ve given up here but this is not a well run practice. It is run by a parent company based in Texas and they clearly have operational challenges. If you need to have imaging done I encourage you to look else where. Based on all the other negative reviews posted I don't think management cares about improving the patient experience.

Vince: First time for me at this WRA location (been to another WRA location in past). I received excellent care. Was greeted professionally by the receptionist upon check in. Allan the technician was kind, professional, patient (I was moving very slow...), and explained the procedure step by step. Facility was nice and clean. Upon checkout at reception, I was greeted a different woman who was very courteous and pleasant.

Sarah Shields: I live in NYC, but because of the pandemic, I am staying in DC with family. I was overdue for a 6-month follow-up for a mammogram & ultrasound from a surgery I had back in May, so I called yesterday to make an appointment here. I was told I needed to get the order faxed from my doctor and to get access to previous records & images so they could compare them - both of which I did yesterday afternoon, and the appointment was confirmed for 7:45am this morning. After waking up at 6:00am so I could drive 45 mins to this location (because the other ones didn't have anything available until February), I checked in and provided all of the information requested. After a few mins, I was told I actually couldn't be seen because they needed a physical CD with the images on it. When I asked why this wasn't told to me on the phone yesterday, the doctor just said, "sorry, I don't know what to tell you." So I drove 90 mins roundtrip - and paid for parking - for literally no reason. If this was a requirement, it should've been told to me on the phone so I could've made different plans. The one positive is the receptionist, Terri. She was very nice and even called after to ask if she wanted them to request the images from my doctor in NY themselves (but this would take weeks and then I'd have to rebook the appointment later in January...).

H B: I have been a longtime client of the Sterling Virginia WRA. I traveled distance because I adored Dr Hansen and her office manager. Unfortunately dr. Hanson retired and I am now attempting to schedule an appointment at the Chevy Chase WRA. I was surprised to read so many negative reviews but after my call today I can see why. The person who answered the phone was extremely disrespectful and rude didn't even tell me she was connecting me to another line, refuse to answer any questions I had regarding a doctor who my gynecologist referred me to and then I was on hold for over 20 minutes and finally hung up. I am shocked. I am now pondering whether or not I want to come in to an appointment there if this is how I am greeted. I suggest the management of WRA take a strong look at some of your staff and the way they respond to callers. Since this is your first impression of the center it should be a good one. I also happen to look at the reviews at the Bethesda WRA and again was surprised as to how many negative reviews there were about the receptionist and staff. I certainly hope this isn't a reflection on the doctors or the service itself.

Sunshine Naz: This is very excellent professional place to have a mammogram. Starts since the receptionist until the technician. They were very kind, patient , professional and efficient. I had done mammogram in several places before like VA hospital, Georgetwon Hospital and Was Radiology in Foggy Bottom. This is the best place they are very kind and they know what they are doing. Please keep this place intact I already made referrals to several friends to go there. Also the time available to have your mammogram early before working it is great. Thank you.
Response: We are very glad to hear your positive feedback! Thank you for choosing Washington Radiology. We wish you the best.

7. Howard University Hospital | Radiology

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3 reviews
Howard University Hospital | Radiology
Location
3.2
Prices
3.3
Classes
3.2
Facilities
3.2
Teachers
3.2

Address: 2041 Georgia Ave NW, Washington, DC 20060, United States

Schedule: Closed ⋅ Opens 9AM

Telephone: +1 202-865-3610

Guy: Medical diagnostic imaging center


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Howard University Hospital | Radiology: what do users think?


Samantha R: Each staff member I encountered at Howard University Hospital was professional, kind, and clearly very hard working. Dora in the Radiology department was incredible, she made my appointment during a pandemic, feel like it was any other day in 2019. She was easy to talk and laugh with, and before I knew it, I was free to go. Thank you to Dora and to the rest of the staff!

NJOY1960: I have an appointment 10:30 am 1/4/17 ( actually arrival time 9:50 am) for a follow up Sonogram (breast). Appointment Schudule months ago!!! Front desk staff is very rude. 4 people in waiting area, when I arrived. 5 people after I arrived. So far every person that arrived after me including a walk in has been waited on!! The only person besides myself still HERE. Is a young lady who's appointment is for 11:00! I really want to support Howard, but the bed side manager, and yes the rudeness of the staff. Especially from those from other country makes me not want have any interaction with them!!!😟😢😒🤔🤔🤔😒

David Keith: I did a walk-in , was in and out within 20 mins, friendly staff

8. Washington Radiology Bethesda

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33 reviews
Washington Radiology Bethesda
Location
2.9
Prices
2.9
Classes
3
Facilities
2.9
Teachers
2.9

Address: 10215 Fernwood Rd Ste 103, Bethesda, MD 20817, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 301-564-1053

Guy: Medical diagnostic imaging center


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Washington Radiology Bethesda: what do users think?


Georgiann Hampton: I went on a Saturday for my regular mammogram and my experience was overwhelming pleasant. I was greeted from the front desk with a friendly staffer. My technician was outstanding.

Shamara Q: Honest review of 1st visit: the secretary was amiable, pleasant, welcoming, and personable. The technician was truly the same. Great bed-side manner and open to all questions asked. Would I refer others to this office? Absolllllutely

Stacey Pearl: I can no longer use Washington Radiology. I encourage everyone to go somewhere else. It’s now impossible to get digital images to take to follow up appointments. All patients now have to go through medical records. You cannot talk to a human who can help you. You cannot get your images timely. No one can help you!!!! No one returns your calls. Even if the doctor’s office calls in your behalf after you’ve followed the instructions to request records- nothing!
Response: Hello Stacey. Thank you for your feedback. We would like to look into this matter. Please send an email with your full name, phone number and location you visited to feedback@washingtonradiology.com. Once we receive this, we will have someone contact you. Thank you.

Zahra: The Washington Radiology Bethesda office was much better than their DC office. Everyone was courteous and caring, from the front desk administrator to the radiologist. The staff was organized, so there was not a long wait for my appointment.

Lucia Byers: One day before I went to the Bethesda location for a X ray, called scheduling and was told I did not need an appointment. I got there and the first thing 2 ladies asked me was if I had an appointment. When I said no, they both made an ugly face. When one the lady called me to get my information and I told her my last name, she and her colleague started laughing about it which I found very rude, no matter how weird it sounds. I had to wait for a good 30 minutes to have it done.

Kristina Lew: I walked in for an x-ray at 10:00. While giving my information, I mentioned I was returning the next day for a bone scan. Fyrna, the lady at the desk, said she could check to see if they had a last minute opening, and all the stars aligned. I had a helpful technician named Simi (forgive me if I mispelled anyone's name). My experience was quite pleasant. I believe some of the confusion is from the ordering system. My doctor sent the orders 3 days prior to my walk-in, and even though I called and verified the orders were received, when I arrived, one order was not in the system. Fyrna called my doctor and it was confirmed that my order was sent, so the system might have some delivery issues... just my thoughts.

Ambreen Ilyas: Really unfriendly office staff. Every time I went there I was turned away by the front office staff (the Asian lady). One time they refused to do my son’s X-Ray because they were about to close. Even though I got there 15 mins before the closing time. Today they told me that I should leave as there is a 3 hour wait to get an X-Ray done after making me wait for 20 mins. Go to Community Radiology on the 6th floor instead. They were super fast and nice!

Christine Kozak: My doctor gave me a referral to Washington Radiology for a chest X-ray. I called for an appointment but was told they don't give appointments for that, and said I just had to show up. When I asked about the wait, they would not tell me. So I got there at ~9AM, and was told the wait was at least 1 1/2 hours. I was told I could come back anytime between 8:30 and 4, so I came back within that time frame, and was told they actually shut down their machines at 3:45. I do not understand their refusal to make appointments for this service, to tell people who call if there is a wait, and to expect people to wait for hours in a packed waiting room during a pandemic.

Marina A. Herrera: Radiologist was professional and helpful. While place is wheelchair accessible, offices are not so friendly to people in wheelchairs.
Response: Thank you Marina for your feedback. We are concerned that your experience seems to be unsettling. We would like to look into this further. Would you please send an email with details to feedback@washingtonradiology.com and we will look into this. Please let us know the date of your appointment and please include your phone number. Thank you - Washington Radiology Patient Care Team.

Alain Locussol: Because they don't make appointments for X Rays, I arrived at 8:10 am. I was done by 8:40 am and my PCP received the results of my chest X Ray by end morning. I had the feeling that everybody was smiling behind their masks. Very good experience!

9. Department of Radiology

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3 reviews
Department of Radiology
Location
2
Prices
1.9
Classes
1.9
Facilities
1.9
Teachers
1.9

Address: 3800 Reservoir Rd NW, Washington, DC 20007, United States

Telephone: +1 202-444-3400

Guy: Radiologist


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Aquene Freechild: Get ready to waste enormous amounts of time on hold. It doesn't matter how good the care is, if access to care is so difficult. In contrast, Washington Radiology Associates answers the phone right away.

Elliot Postow: It is difficult to comment when they do not answer the phone. I have been on hold for mpre than 30 minutes

10. Sibley Hospital Radiology

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5 reviews
Sibley Hospital Radiology
Location
4.1
Prices
4.2
Classes
4.1
Facilities
4.1
Teachers
4.1

Address: 5255 Loughboro Rd NW, Washington, DC 20016, United States

Schedule: Closed ⋅ Opens 9AM

Telephone: +1 202-537-4791

Guy: Hospital department


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Glenn Hogan: They were able to give me exactly what I needed with professional followup and ease of access to data....exceedingly friendly throughout.

Josh Metzger: If you're a fan of long delays, Sibley Radiology is the department for you. Whether you're visiting the emergency room at 3am or going to a scheduled non-emergency appointment in building G some random afternoon, you can be sure of slow, unimpressive customer service. Five stars to the desk staff who were friendly and did all they could to get information from the mystery people on the other end of the phone, but overall 1 star for the people in charge of actually getting the tests done.

Brian Kimber: I have been in out outpatient radiology have never had problems all Friendly if a aa little delay tell me but in the Hospital takes a litle longer to get through they are workig with the ED which take priority l

Victoria “Burqueña” Phoenix: The people here are so friendly and gentle.

11. Washington Radiology Potomac

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35 reviews
Washington Radiology Potomac
Location
3.4
Prices
3.4
Classes
3.5
Facilities
3.4
Teachers
3.4

Address: 12505 Park Potomac Ave Ste 120, Potomac, MD 20854, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 240-223-4700

Guy: Medical diagnostic imaging center


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Deborah H: Buyer beware! I’ve been going to Washington Radiology for my annual mammogram for more than 20 years. Today, when I arrived to the North Potomac office, I was told their computer system was down and my name was not on their hardcopy list. They asked if I had scheduled my appt online. When I said yes, the reply was, “Oh, that system really doesn’t work.” Huh?!?! I took off from work and drove 45 mins and all you have to say is that a scheduling program on YOUR website, “really doesn’t work.” They refused to fit me in and shrugged their shoulders as I walked out the door. Luckily, there are plenty of other imaging service providers out there. Reading the other reviews of the past two years, looks like the cavalier attitude towards patients has become a corporate feature not a bug.

Tsigie Kumssa: Very bad customer service and unethical company. All consumers out there stay away from this company. They will perform unnecessary exams just to make money off the patient. Extremely overpriced with very poor customer service. If you call a customer service for questions, you will be on hold for very long time and once you get connected they'll hung up on you.
Response: Hi Tsigie, we take concerns like this very seriously and appreciate you bringing this to our attention. We will have a team member reach out to you to discuss this further. Thank you.

Ellen Giller: The front desk staff and the techs have always been really nice and super warm. I've had to see radiologists 2x and they are so rushed. I'm sure they're just trying to keep up with the insane pace of healthcare, but I would also appreciate a moment of time if I'm in the office crying about the cluster in my breast, if not for just a moment. After all, with COVID, we can't bring friends and family.
Response: Ellen, we would love to talk with you.. will you please email your contact number to feedback@washingtonradiology.com and someone will be reaching out. Thank you, Washington Radiology Patient Care Team.

Pamela Rubin: Exceptional experience. Deiva, the imaging technologist was amazing. Beyond her expertise, she showed great compassion and kindness. What a blessing she is for all Washington Radiology patients!
Response: Thank you Pamela! We think she is pretty great as well!

Fevronia Cresham: This is such a wonderful place. I have been through 5 pregnancies with WRA and many other issues - and annual mammograms. Always kind, efficient, warm, professional, empathetic and on time! I will never go anywhere else!

Magali B: There is no warmth and kindness in this office but there is “step to the side,” and “I don’t know how long the wait is going to be.” I observed every person working here—from the COVID-19 front-door person, the front desk employees to the practitioners calling patients—no one smiled, no one asked the patients how they were doing. The question is why not. I believe Washington Radiology needs to work on balancing efficiency with a more personable and kind approach to dealing with their stakeholders—especially in COVID-19 times.

Talou P: I have been a Washington Radiology patient for over 20 years. I used to go to the DC office, but I retired and the Park Potomac office became closer to my house. So I decided to try them. What a pleasant experience. First there are a lot of parking spaces, especially if you have a morning appointment. The staff I dealt with (the receptionist and the technician) was very friendly and professional. I will definitely go there from now on.
Response: Thank you for your review and for being a patient of Washington Radiology!

Terri Nostrand: Hands down and without a doubt the kindest and most professional medical staff I've ever dealt with. Every aspect from check in to the nurses to the radiologists and technicians were perfectly coordinated. Everything was explained in a rational and thoughtful way that made it perfectly clear that they understand the mental status that a very stressed out woman might be feeling.
Response: Thanks for the great review! At Washington Radiology, our promise is to provide an exceptional experience and exceptionally accurate results. We are very happy to have been of service to you.

Kim Finkel: I have been a WRA patient for over 7 years. I have used the Fairfax office, the Chevy Chase office but I am regularly seen in the Parc Potomac office. As the wife of a physician, I am well aware of the issues doctors face in these times of managed care. Unfortunately, the patient population suffers because doctors have to spend more time running businesses, making sure they properly code your visit for insurance purposes and less time practicing medicine. Yes, it can be frustrating since medical practices now have to deal with an excess of administrative work. It is not uncommon to have to follow up on medical records and test results. In today's medical environment we all have to be our own advocates when it comes to our health. With this being said, there is no excuse for rudeness, which was posted in another review. However, I have never been treated rudely by any staff member at WRA. In fact, I have found the employees to be kind and caring. I have used the same mammo tech, Patty, for years. She is professional and I always feel comfortable with her because I know she is getting the best study to present to the radiologist. This is the same in the MRI department. The tech is really great at her job and while the procedure is not a lot fun, I know once again she knows her stuff and I am confident in her care. Finally, I think the physicians are hard working. I was anxiously waiting for results regarding a needle biopsy. I finally turned my cell phone off at 11:00 PM because I was convinced I would not hear until the next day. Sure enough, Dr. Chow left a message just before midnight telling me the wonderful news that the pathology had just come in to her computer and she figured I was waiting to hear. To me that is dedication and I really appreciated her taking the time to call me so late at night to give me peace of mind. So for those unhappy with this practice, instead of writing a crummy review, call the office manager and let them know of your situation. Usually they are happy to hear from you and constructive criticism is helpful to improving the office environment.

Mo Armstrong: On Veteran's day, one of the staff from this office called to verify my insurance information and pre-authorization. She told me that I have appointment for diagnostic mammogram with pre-authorization number. When I went for my appo, they told me that I have a screening appo. I had a screening mammo at the VA hospital then I have been told to have diagnostic mammo due to the risk of cancer. VA has the machine issue so they referred me to Washington Radiology. An African-American lady made me really upset because she does not care. This was the third time that I was sent back because of the miscommunication between VA and Washington Radiology.

12. Community Radiology Associates | White Oak Imaging Center

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2161 reviews
Community Radiology Associates | White Oak Imaging Center
Location
4.5
Prices
4.4
Classes
4.4
Facilities
4.4
Teachers
4.4

Address: 11120 New Hampshire Ave #100, Silver Spring, MD 20901, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 888-601-0943

Guy: Medical diagnostic imaging center


Review: "It's a good place to take the Radiology"

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Lydia Noh: It is my first time of visit and I am really satisfied with the way they attended to me so fast. I also love their safety precautions; six feet apart. They still maintain it there. I wish and pray that after the ultrasound, I should able to know what really is my problem.

diana m: Be careful. Something shady is going on. The check in folks are rude, unorganized and will try to overcharge you even if you have insurance. CALL YOUR INSURANCE COMPANY FIRST AND SEE WHAT YOU SHOULD PAY. I ended up getting a refund but that could have been avoided if the lady at the check in counter took the time to actually listen to me that the copay they insisted I pay was not accurate. They KNOW folks will not check first so please do. The scan and xray techs are very nice but the check in folks should all learn what customer service means. Beware.
Response: Diana, we value your feedback and thank you for reaching out. A member of our Integrated Business Service Team is eager to help you with your billing inquiry. A team member will respond to your message Monday through Friday from 8am to 4pm EST. Please contact us at your convenience: Email: IBSTPatientRelations@Radnet.com

Carolyn Balk: This place is a scam. My MRI was September 7, 2021. 9.5 months later, I finally got my EOB. Sure enough, just as I told customer service when I diligently called monthly, I overpaid by $70. Do you think they want to refund me? Nope. They are making it so difficult to get reimbursed, probably with the hope that I will throw the towel in. Run away, find literally any other MRI place.
Response: Carolyn, we value your feedback and thank you for reaching out. A member of our Integrated Business Service Team is eager to help you with your billing inquiry. A team member will respond to your message Monday through Friday from 8am to 4pm EST. Please contact us at your convenience: Email: IBSTPatientRelations@Radnet.com

noor akther: Overall the place is good but I came in to get a copy of a CD from a scan I had done a while ago and the receptionists said she couldn’t do it because she doesn’t know how. I was completely taken back because I feel like that should be basic knowledge. She completely dismissed me and handed me a card to call and ask where I can obtain a copy. I was very disappointed in the service today and I desperately needed a copy of my CD for an emergency doctors appointment.
Response: Noor, we value feedback from our patients and are thankful for you taking the time to share yours. In order to better serve you and all patients in the future, we would like to learn more detail about your experience with us. Please contact us at your earliest convenience: Debbie Herdecker Director of Scheduling Services 240-405-1941 debbie.herdecker@radnet.com

Debra Templeton: I had a great appointment that could have turned out much differently. What I assumed was the order was just a description. I called my PCP and asked them if they would fax over orders. (My original appointment was with a doc in a box.) They sent it three times but it did not come. Then Amanda, ,the most helpful receptionist said she could take a verbal order over the phone. Thrilled with her creativity to solve the problem and carry through.

101scl: The check in and stay in your car was great my check in at station 4 was great she was very nice and answered all my questions. The person that did my procedure was just as nice and patient definitely a 5 star visit.

Bridget Mullins: I had an amazing experience scheduling my appt - the ladies were so kind and helpful. That is why I was shocked at my experience in the office. I had an appt at 3 PM and they asked me to arrive 15 min early. I took off work early so I'd arrive at 2:45. I did a virtual check-in AND stood in line to check-in. At 3:25 I still hadn't been called in, so I went in to the waiting room. At this point there was no line, so I was unclear why I still hadn't been called in just to complete the registration. I truly think if I hadn't gone in, they would have left me waiting outside. I was then told that I needed a different order from my doctor. I was confused because I sent my doctor's order when I made my appt and nobody mentioned that. Now it's 30 min after my appt time and they are saying they can't see me. More waiting while the front desk confers with the technician, then they say they CAN see me. At this point I say I have another appt to go to at 4 (since my appt was scheduled at 3) and ask how long the procedure takes - they say 20 min. More waiting. When the tech comes to get me at 3:40 she says they've been waiting back there for me, as if I'd choosen to sit outside and wait for almost an hour. At this point I'm near tears, I'm already anxious and stressed because of why I've needed to get a scan done in the first place. Now I've basically been told I've wasted my afternoon and since it is now 40 min after my original appt time I can't get the ultrasound done and I still won't have results about my health. I'd suggest not going here because they clearly overschedule and dont seemed concerned about meeting the needs of their patients. I will seek a facility that is more accurate with their scheduling and empathetic to patient needs.

Julia Snyder: This appointment was a comedy of errors. They needed my doctor's order for me to schedule the appointment, but then wanted me to provide them a copy when I got there. They needed a pre-authorization number from my insurance company, which took weeks and many phone calls to acquire. They told me to fast and only drink clear liquids, but i didn't actually have to do that since my CT scan was without contrast. They told me to arrive at 7 am to drink the barium, but they didn't actually open till 8 am and i didn't need to drink the barium for the kind of CT i was getting. I think i need a new radiology place.
Response: Julia, we value feedback from our patients and are thankful for you taking the time to share yours. In order to better serve you and all patients in the future, we would like to learn more detail about your experience with us. Please contact us at your earliest convenience: Debbie Herdecker Director of Scheduling Services 240-405-1941 debbie.herdecker@radnet.com

Ann Warrick: I went today for a mammogram. Everyone was super nice from reception all the way to the technician. They all greeted me and were smiling. I was in and out in a little over 30 minutes. I would recommend using this site for any testing you may need.

Ilene Hillman: All staff is pleasant and knowledgeable. Was in and out for my dexa scan promptly.

13. NIH Radiology and Imaging Sciences

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1 reviews
NIH Radiology and Imaging Sciences
Location
2.9
Prices
3
Classes
2.9
Facilities
2.9
Teachers
2.9

Address: 10 Center Dr, Bethesda, MD 20892, United States

Telephone: +1 301-496-7700

Guy: Medical clinic


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14. Advanced Radiology | Aiello Center at BWMC

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2493 reviews
Advanced Radiology | Aiello Center at BWMC
Location
4.7
Prices
4.7
Classes
4.8
Facilities
4.7
Teachers
4.7

Address: 203 Hospital Dr #100, Glen Burnie, MD 21061, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 410-918-3260

Guy: Medical diagnostic imaging center


Review: "Have been going to advanced radiology for years, would not go anywhere else."

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Farrah: My husband had an appointment here for a CT Scan. To confirm this AR is located inside the BWMC. Admissions (main lobby) was friendly, caring, and went above and beyond- to welcome us with a smile! Once we arrived at Advanced Radiology- our friendly experience changed. We buzzed ourselves in using the wall button. It was so loud-it just about scared me out of my shoes! Once inside we placed our folder (provided from admissions) on the counter. There’s a sign directing you where to place your file. We were greeted quickly by Laura. My husband had an arm band placed on his wrist- after confirming his DOB. We were then asked to have a seat. Shortly thereafter Debbie entered. I only know her name because Laura kept repeating it during their conversation. After Debbie dropped off lunch- they loudly discussed what they were eating, and talked about various food trucks. I even know Laura likes lamb gyros! All of this while country music blared in the background. My husband and I were the only people in the waiting room. As you can see we waited in a dark waiting room. They didn’t have all the lights on (only by the entrance door and the hallway to the bathroom). While we waited Debbie said “Who are these people?” Excuse me??? How rude can one be? She didn’t check us in, and had nothing to do with my husbands scan/appointment. Her rude behavior was not warranted! Please send Debbie to a customer service refresher. The CT technician was very friendly btw. If the lights were on, and the atmosphere was different-I would’ve rated this location at least four stars.
Response: Farrah, we value feedback from our patients and are thankful for you taking the time to share yours. In order to better serve you and all patients in the future, we would like to learn more detail about your experience with us. Please contact us at your earliest convenience: Renee Saffield Patient Relations 443-436-1245 contactadvanced@radnet.com

Devin Moore: Waited for over 45 minutes and still not checked in. I went to the desk to ask the status and was told I need to wait because there are people ahead of me. There are staff members walking around socializing but I cannot get at least checked in within 45 minutes? You clearly are checking in other people that arrived 30+ minutes after me. Not everyone sits around the house all day waiting for doctor appointments. Some people actually have jobs and have to take time off in order to make it. I will not return. EVER!
Response: Devin, we value feedback from our patients and are thankful for you taking the time to share yours. In order to better serve you and all patients in the future, we would like to learn more detail about your experience with us. Please contact us at your earliest convenience: Renee Saffield Patient Relations 443-436-1245 contactadvanced@radnet.com

Kirsten Groncki: These guys and gals who work here are absolutely amazing. Hands down the best in their field. They're fast, efficient and skilled. But also kind and caring. They treat you like a human being and not just a patient 💕❤ I will always use advanced radiology. I use to go to johns hopkins and they were so awful there I left in tears multiple times and they always wanted to schedule me months and months out, constantly having scheduling and rescheduling issues. When I went to advanced radiology they were SO KIND and got me in that same week!! I swore I'd never go back to johns hopkins again and I'll only be working with advanced radiology moving forward 💕 if you want to be in good hands then come here ❤

Brandie Dunnigan: We did a walk-in for X-Ray on my sons foot and were in an out rather quickly and my sons Doctor had his results by the next day. Would definitely recommend to friends and family! Staff was very friendly too!

Ky: The staff is extremely nice and welcoming. It was very clean inside. I showed up about 30 minutes before my appointment time and they got me back so quick that I left before my appointment time had even arrived. Totally recommend this place!

Sarah Bazen: Very friendly and skilled technicians who were very kind to my mother for a CT scan and X-ray. Fast and efficient. Highly recommend. Quick check in and friendly front desk person.

Virginia Hyde: Desk clerk was not overly friendly, but when I was directed to the area for the CAT scan the nurse I had was so professional, friendly, and explained everything that was going to occur. She made my experience there so completely comfortable.

Darryl David: There was smile from the time I walked through the door until I left the staff made this road I may have to travel less stressful for that hour I was there I was there on time and they took great care of me the youg lady in the imaging room explained everything in a soft very clear and easy to understanding voice on a scale 1 to 10 she was a 100 thank you all

Pamela McQueen-Williams: It's a classy and comfy office building. Awesome service clean and relaxing atmosphere. I don't mind going. And they have late hours. 4.45 was my appt.

Bryant Kellenbenz: I was taken in ahead of my appointment time, everyone was courteous and friendly. I recommend this facility for anyone that need imaging service performed.Thanks!

15. Gcm Suburban Imaging

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9 reviews
Gcm Suburban Imaging
Location
2.6
Prices
2.5
Classes
2.5
Facilities
2.5
Teachers
2.5

Address: 6420 Rockledge Dr #3100, Bethesda, MD 20817, United States

Telephone: +1 301-897-5656

Guy: Medical diagnostic imaging center


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Angel Aesthetics: I called to make an appointment this morning for x-ray’s for my 12 year old daughter and myself (we both got fractures within 24 hours of each other) at John’s Hopkins Radiology in Bethesda. I had called several places prior to finding this place and non of them took pediatric x-rays. Who knew? I just went down the list. The woman (I wish I had her name) was patient, professional and helpful and all the great things. She patiently waited for me to find my prescription (which I couldn’t) then set me up with their fax number. I left that conversation thinking I have never been on the other line of an appointment and felt so taken care of. She was knowledgeable, friendly and I’m still in awe of the way she clearly stated exactly where and when and why to go where. Thank you!!!

Melissa Lux: the facility is fine, but the tech who led me through the procedure was cold and rude. a year later I have tried for 2 weeks to make a follow-up appt and only get the robo voice menu--when I press all the numbers as instructed, I'm just circulated back to the start of the menu. infuriating. I can't even get in touch with the office to get last year's record so I can go somewhere else!!!

Sarosh Khan: The Medical Receptionist, Stephanie, was one of the most unempathetic, inconsiderate, and rude receptionist I have ever encountered. She was loud, disorganized, did not listen, asked the same question 3 times, and what is worse, had a "shut up and be grateful that I am helping you" attitude. I wanted to complain but the Office Manager was busy with another patient--perhaps another complainant like me.

Tatyana Y: Very slow and inefficient, staff is not friendly, constantly mess up the billing and parking is pretty expensive. Avoid if you can.

Mike Bailey: I had a good experience. The staff was pleasant and when I asked for a replacement CT scan disc they replied promptly.

Kay Miller: I've had the same experience for the last three weeks trying to get the office to answer their phone. I will get my records and get myself out of that practice.

Elizabeth Wurzel: Unable to schedule appt. Tried for 2 days. Will have to actually go over there. Unbelievable. .

Thomas Jefferies: Returned calls within two hours, good at managing last minute requests

16. South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

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219 reviews
South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell
Location
4.7
Prices
4.8
Classes
4.7
Facilities
4.7
Teachers
4.7

Address: 239 Hurffville - Cross Keys Rd Suite 140, Sewell, NJ 08080, United States

Schedule: Closed ⋅ Opens 8AM

Telephone: +1 888-909-7572

Guy: Medical diagnostic imaging center


Review: "Always use South Jersey radiology."

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Lisa Dugan: Excellent experience from the first phone call to make the appt. to the front desk to the actual professional services. Everyone demonstrated concern for my well-being and getting the testing accomplished. I had some obstacles navigating my doctor’s AP to provide the Prescription referral but the admin personnel were very helpful and accommodating. I got my testing done faster than expected - initially it was going to be one week to the appt. but thanks to a last minute cancellation, they took me in that night —whereas the other lab service I had initially contacted had a one month wait! They were also accommodating and efficient in allowing me to pick up the disk the next day at a location closer to my home. I will def use them again!
Response: Thank you, Lisa, for taking the time to review South Jersey Radiology's compassionate service during your visit. We are so happy that our benchmark for excellence shows! Is there something more we can do for you, next time? #sjracares Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Annette Swanson: The entire office and procedure area was spotless. The staff was very professional and welcoming. There was very minimal wait time upon entering for registration to when I was called for my procedure. Everything was explained clearly and I was made to feel at ease from beginning of procedure to the end.
Response: Annette, thank you for the great review! Customer Service for our patients is right up there with our stellar roster of specialty radiologists. Thank you for trusting us with your health. Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Annie LaBruna: Some background knowledge first: I hate MRIs. I have had 2 before. The staff has always been kind and accommodating but it still makes me very uncomfortable. I don’t know if I’m claustrophobic or just anxious about medical procedures or both but it took me 3 weeks to schedule my MRI and I was sweating the entire phone call. I had even looked into another local center that offered a more interactive MRI with lights and sounds because I thought it would be better for my aforementioned fears but I actually hung up on this other center while on hold because my interactions with a majority of the people I spoke to were cold and they all sounded annoyed. And I’m a super polite and easy going person! It was making me uneasy about their ability to do the test! So I called SJRA and I was able to get an appointment immediately. Fromthe first first phone call, everyone was pleasant. My concerns were met with kindness and compassion. At my appointment, I was immediately put at ease. And even at check-in, I got a pep talk filled with kindness and laughter. Not only did I feel comfortable expressing that I was nervous, I soared through my MRI with the greatest of ease because of the wonderful staff at SJRA Virtua Health and Wellness Center. I hope I don’t need more MRIs but I am sure I will need other more routine tests and you can bet I will be scheduling them with SJRA Virtua Health and Wellness Center. And recommending my friends and family go there too! Thank you to all of the staff who helped me on 1/6.
Response: Annie, we are so happy that you noticed our commitment to care, time and detail! #sjracares #thankyouforchoosingthebest Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Jay Kandle: My orthopedic surgeon prescribed an MRI of my knee to access possible injury. Scheduling the MRI at a convenient time and location was a breeze. the staff at the location was courteous and professional. The imaging process was comfortable and the MRI was done quickly. My experience was excellent and I would recommend South Jersey Radiology highly.
Response: Thank you, Jay, for taking the time to review South Jersey Radiology's compassionate service during your visit. We are so happy that our benchmark for excellence shows! Is there something more we can do for you, next time? #sjracares Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Patricia Frohbergh: Friendly and knowledgeable staff made my visit for x-rays a good one. I didn't have an appointment, but that didn't matter at all.
Response: Thank you for the awesome review, Patricia! We strive hard for excellence and are committed to meet our patients' expectations. We're happy to hear we hit the mark. Hoping to enjoy the privilege of serving you again. Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Carmelina Mattioli: Everyone at South Jersey Radiology is very personable professional and for me they’re always quick which I love I always choose them
Response: Carmelina, we are so happy that you noticed our commitment to care, time and detail! #sjracares #thankyouforchoosingthebest Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Lori Gerstein: It was very easy to schedule an appointment. When I arrived at the office, the reception person was friendly, efficient and helpful. The X-ray technician called me back, and waited while I changed. Inside the room, he explained the procedure and how to position myself for the X-rays. He was cheerful and efficient. My X-rays were completed in a few moments. I highly recommend South Jersey Radiology.
Response: Thank you for the kind words, Lori! We're so happy your visit at South Jersey Radiology went so smoothly. Would you mind sharing your experience with your friends who are due for testing? We sincerely thank you for noticing our exceptional service! Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Ann Powell: I always have a great experience but yesterday the person checking me in was not as knowledgeable and pleasant as most. He told me he could not do the MRI because my doctor name was on the script but he is in the practice. I showed him my card with his name and also told him I just had an X-ray a few weeks ago there with no problem. He did check back to verify with someone and came back and started processing my paperwork. I would have at the very least apologized to the patient. The other thing I did not understand was I was having my foot done only and had to take off everything but underwear and put on pants and gown. Everyone else was knowledgeable, helpful and courteous.
Response: Thank you for the kind words, Ann! We're so happy your visit at South Jersey Radiology went so smoothly. Would you mind sharing your experience with your friends who are due for testing? We sincerely thank you for noticing our exceptional service! Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Luis Garcia: The service was more than satisfactory; Upon confirmation of personal information, I was given an appointment for just a couple of days later. The technician was friendly and professional, and informed me about the procedure and how long it would take. Surprisingly, the procedure took less than expected, and I was provided with a disc after only a few short minutes. I would definitely use their services again!
Response: Thank you for the kind words, Luis! We're so happy your visit at South Jersey Radiology went so smoothly. Would you mind sharing your experience with your friends who are due for testing? We sincerely thank you for noticing our exceptional service! Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

Karen Hicks: Thank you for a job well done. Proper precautions for COVID-19 with safe distance and mask wearing. Staff was able to move patients along quickly and efficiently. Receiving an MRI is a bit overwhelming but again your staff was able to help me relax and complete the exam.
Response: Thank you for the kind words, Karen! We're so happy your visit at South Jersey Radiology went so smoothly. Would you mind sharing your experience with your friends who are due for testing? We sincerely thank you for noticing our exceptional service! Have a wonderful day, South Jersey Radiology Washington Township Office at Virtua Health & Wellness Center - Sewell

17. Howard University Hospital

LEAVE AN OPINION
354 reviews
Howard University Hospital
Location
2.3
Prices
2.3
Classes
2.4
Facilities
2.3
Teachers
2.3

Address: 2041 Georgia Ave NW, Washington, DC 20060, United States

Schedule: Open 24 hours

Telephone: +1 202-865-6100

Guy: University hospital


Review: "... Dialysis Treatment at Howard University Dialysis Treatment Center ..."

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Howard University Hospital: what do users think?


Zina Jones: I was there this month. May 2022. The ER staff was efficient, patient and kind. The emergency room was clean, even the bathrooms were clean. Security was alert and understanding. My brother was a little loud and vocal and the security guard was very understanding. He said my brother is just worried about me. That was awesome. The staff that checked me in was ok. The triage staff was excellent.. Thanks so much for a job well done. The Doctor techs and nurses were professional and comforting.. Thank you so much

Lamaria Washington: I go to this hospital cafe a lot and it is normally a pleasant experience but yesterday (5/15/22) I came and brought some grapes. After eating a few, I realized that some of the grapes had mold in them. I checked the label to see that these grapes were 10 days expired. I returned the next day and checked the other grapes and saw that the label had been removed so customers could no longer see the expiration date.

Evan Glassman: Not gonna lie when I was sitting in the waiting room with my head leaking from a huge gash I got from slipping on my own pee, I decided to check the reviews on google. After seeing the measly 2.4 stars, I was scared they were gonna make my cut worse or even forget about me. I was completely wrong. Service was efficient. The nurse was really kind and she stitched me up effortlessly. Would definitely come back if I slip on my own pee again. Thanks guys.

Brandi Lawrence: Sad. Truly sad. Front door staff member was noticeably drunk. You could smell the liquor on his breathe, blood shot eyes, no customer service, talking with coworkers instead of leading patients and guest..and giving out wrong information at the front desk. Get to the floor advertised online for the Dr. Appt. it's wrong. Told by two nurses, I'm in the wrong building. Walk next door, and then was told, I was in the right building the first time. Go back to the hospital get to the Endocrinology department. This lady is literally losing her breathe and throwing up in the waiting area. We're signaling the nurses and front desk to assist. They were busy in their cell phones and talking amongst each other. This lady is literally coughing, chocking, vomiting NOTICEABLY. We're like please help her...one of brushed me off thinking I was asking to step in the hall. I'm like lady, NO someone is literally out here struggling to breathe.. HELP HER! They were acting clueless and sat there at least 2 minutes before they helped her to ER. It was the craziest thing I've ever experienced at a hospital. I won't be back. I wouldn't send a pet rat to this hospital. I'll just redo the whole Dr. appt at another facility.

Doris “Ms Dee” Palmer: Slow you got to keep asking what's going on triage gets 5 stars then I sat for 2 hours after asking when someone was going call me the I was called and Sat another 4 hours had to keep asking what's going on. The staff seem to chit chat among themselves more than assist patients.I guess the only way to get proper service is to go somewhere else.

Russell Rowe: Mischeduling appointments, mishandling authorizations, no communication between departments. Do NOT send any seniors here for care, or any other persons who may need strong advocacy. The doctors are great. But the hospital has got to do better. Update: I was ASSAULTED by a hospital employee in their hospital. They had to reschedule my nerve conduction study a THIRD WEEK in a row. I admittedly raised my voice. But this shouldn't lead to an employee/staff PUTTING THEIR HANDS AROUND MY NECK. Police escorted ME out of the building, didn't take a statement, and, now that I am trying to resume my care at Sibley, my insurance told me to contact HUH to have my remaining physical therapy sessions relinquished so that Sibley can submit for authorization. HUH admissions sends me to physical medicine, physical medicine sends me medical records, medical records sends me back to physical medicine. Just transfer to transfer to transfer.

fatima mohamed: Tragic how this emergency room is open.Lack of empathy and compassion. I have never seen a group of doctors and nurses that ignore emergency Alarms so much. I wouldn’t go here if I were dying.

Sassi Whayz: The value of family is always first! Kind faculty, staff and students

jose Navarro: Do Not go here if you’re pregnant and planning on giving birth here!!!! I’ve been to L&D like 3 times for emergency due to pregnancy every time I go there they never find anything wrong I feel like they are just being lazy when I arrived to the L&D section all the nurses were in their phone didn’t even want to see me because they didn’t want to work at all. If anything goes wrong in your labor and delivery they won’t be able to find it. I ended going to Medstar hospital after going here an boom there was a Problem in my pregnancy like I suspected. So don’t trust this hospital at all they don’t care

Rayzin Terrell: The worst!!! My Appt was at 2pm. It’s 3:24 pm and I’m still sitting here. I have kids to pick up and they still just taking their time. What’s the point of scheduling a Appt if the Drs aren’t abiding to the time our Appt are then what the point. So disrespectful!! Won’t be coming back. Will find another hospital for now on.