Best Video Game Shops In Washington Near Me

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Karla Zimmerman
@karlazimmerman
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1. Labyrinth Games & Puzzles

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945 reviews
Labyrinth Games & Puzzles
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 645 Pennsylvania Ave. SE, Washington, DC 20003

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (202) 544-1059

Guy: Game store


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Labyrinth Games & Puzzles: what do users think?


Martin Lucero: Amazing selection and passionate, knowledgeable staff. Great place to try new games and meet other gamers! Great venue for parties too.
Response: Thanks. We are so happy that parties are back!

Danira Ortiz: Friendly staff. The store is very organized. They have a ton of stuff yet it doesn’t feel crowded. They do have signs but they are small and blend in. I wish they were more visible.
Response: Thanks. We are currently contemplating new signage so your feedback is appreciated. :)

Elizabeth Tate: The Thursday night board game nights are a ton of fun, and this board game shop has some seriously helpful staff. Don’t know how to play a game or you need a specific game? These people will show you the ropes! Awesome shop, now making it part of my weekly routine to come and hang out 💯
Response: Thanks so much for the review. We love everyone who plays games with us. :)

Nicole Woodworth: Absolutely amazing game store! The best one in DC!!! Everything is organized and easy to find, very reasonable prices, wide variety of board games, tabletop role playing games, Magic cards, Pokémon Cards, and more!!! The whole staff was extremely friendly despite being busy and took time to answer any questions we had. 10/10 highly recommend!!!

Daniel Hudson: Incredibly helpful staff, great selection, and competitive prices. They give a ton back to the community and run events for local youth. Best game store in the area. Check it out on Thursday nights for game night. Learn a new game and make a nee friend. Well worth the trip!
Response: Thanks so much for the kind words. We always try to give back. It's very important to us.

Declan Glueck: This was an awesome stop! Great selection of games, knowledgeable staff, and really cute space overall. I left with a new board game, and look forward to trying out their board game night next Thursday.
Response: Aw, thanks so much. We hope you were able to make it to board game night. Please visit again soon.

Drew Carlisle: Really helpful staff that can always give suggestions appropriate to what you're looking for, a great selection of games and puzzles, and they have a dedicated section for kids. Would recommend and will return. Ask about their loyalty program and you can also browse their online store to have them pull your selections ahead of your arrival if you're not wanting to just come in and browse. Buy local :)
Response: Thanks so much! We love helping, and fully support buying small and local!

Edward Habib: Labyrinth is one of my favorite local businesses. They have a great selection, very friendly and well-informed staff, and the prices are generally on par with those on Amazon. Labyrinth also hosts great used game sales, giveaways, and community events. Every visit to Labyrinth is wonderful.
Response: Thanks so much for the kind words. We really appreciate you.

Brandy Clements: The BEST store for puzzles, games, etc!!! Seriously me and my husband went shopping for ourselves, our 2 year old, and 6 year old and we ended up spending an hour just looking around (we bought way too much stuff too lol) the staff was SO sweet and knowledgeable. I overheard many conversations with other customers "I have an 11 year old girl who likes X, Y and Z what would you recommend?" And they knew exactly what to do and say. Well def be back as soon as we come back to DC!!
Response: Thanks so much. We hope to see you again soon. Recommendations are our staff's favorite game. :)

Rebecca Strang: I'm in town for a conference and love to check out game shops when I travel. Labyrinth did not disappoint! Super friendly and helpful staff, lovely selection of board games (love how they are organized, too), and I loooooved the selection of indie RPGs!! Oh, and I appreciate that masks are required! Will definitely visit whenever I'm in DC.
Response: It was nice meeting you! Whenever y'all are back in DC, let us know. We'd love to play games!!!

2. GameStop

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274 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 1100 S Hayes St, Arlington, VA 22202

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (703) 415-3535

Guy: Video game store


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GameStop: what do users think?


Nils Hünerfürst: Helpful but a little bit demotivated staff.

Chad Fabian: Always visit here to get my son the latest Pokémon cards and the staff is ALWAYS amazing and helpful. Give them a raise 👏

Natalia Quesada: They had all I was looking for. Better call first, just in case. There was a really nice girl working there, she's the best :)

Nasib Saifullah: John was very helpful with all my questions and for signing up as a member, great location.Will be back thanks!

Caeden McGinthy: Waited 3 hours to buy a PS5 here and they were quick about it.

Andres Behrens: GameStop or Gamestop Corp. is an American video game, consumer electronics, and gaming merchandise retailer. The company is headquartered in Grapevine, Texas (a suburb of Dallas), and is the largest video game retailer worldwide.

J W: If you really need games or a controller or a headset or really anything having to do with your video games look elsewhere. On a busy Saturday this store had one employee running it. He was doing a fantastic job helping A customer but kinda went too in depth with them. Ending up waiting 20 mins to check out and at that point was told they didn't have the items I came in for. 🤦🏾 Most of the games were out of stock and the items being sold were sub-par to what you could find elsewhere and have delivered to your door step. There's a reason Gamestop is going out of business 😒. Don't waste your time.

Kyle Moshier: Very great employees, I tried to get a head set to work for my Xbox one controller and they gave me a used piece that I needed, and they had laying around for free. Very helpful. Customer service is great.

JustHereForTheKarma: Despite the bad rep a lot of GameStops seem to get, I've never really had a problem with them. I've ordered the last couple of generations worth of consoles from this branch, and they've always been helpful and up to date with their information. Plus those occasional more cash or credit for trade ins can actually be good deals, for something that would have otherwise sat on my shelf for the rest of the foreseeable future.

Jessica Hawthorne: Came here to trade in a system and the guy in the grey shirt was great! But the guy in the red shirt was rude as hell. He told the employee in the red shirt he needed to stop what he was doing (helping us) and take other customers, and none the fact he walked in with a drink and told him instead of putting his drink down and help other customers.. that’s not how customer service works.

3. GameStop

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197 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 4917 MD-210, Oxon Hill, MD 20745

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (301) 839-5766

Guy: Video game store


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Anthony Thomas: (6/17/22,) I Came in to get a game and headset, but started chatting up with another customer for a bit. When I finally told the clerk what I wanted for ring up, I then ask her if I can get the latest issue of Game Infomer as I had not recieved the latest issue in the mail yet. Even though I'm a Pro member, she tells me that I'm registered for email copies. I tell her that it was a mistake as my girlfriend came in and and was unwittingly talked into renewing my membership (that was already still good for a year) for another year but in digital form. I went on the tell the clerk that I spoke to customer service about the issue and was told that I am back to physical copies until 2023 but she(the clerk) insisted that I need to call customer service. 1: she was on her personal phone the whole time I was in store. And 2: there was 3 months worth of the past issues ok the back counter. When I saw the past 3 months issues, I simply paid for my game, headset, and t shirt, and Thakned her and left. As of this review, I am still a Pro Member registered for PHYSICAL COPIES of Game Informer.

george love: GameStop is very nice I was just looking around and checking out the prices on video games but I'll be back through the visit to see and check how everything is out very clean

Javon Taylor: Bought a PS5 here and one of the workers watched me get into my I Uber to make sure I got in ok.

Jennifer Oaks: Good store to shop for games As well trade-in games and game systems. Updated as far as organization is concerned as well as cleanliness in the store it’s A job well done! The staff is very polite and helpful in getting whatever game you plan on purchasing especially if you call ahead of time to see if the game that you’re looking for is in stock. Please keep in mind to disregard the scenery outside the store because it has nothing to do with the outstanding service that You will still get when you enter the store

Charlee Rauda: They do not pick up the phone when I was calling them 5 times!!!

Squirrely: Clean and organized store and very friendly and helpful staff. Just be mindful of the potential problems in the parking lot and on the side walk out front.

MkMG09: - unfriendly staff - horrible area, at least it seems like it. The first time coming here and cops were all around due to gunshots and fireworks going off and someone set a trashcan on fire right out side of the place while I was in it shopping. - place was a bit dirty and unorganized - all around just bad experience at this location, I probably will not be coming back. - I wouldn't really recommend this place to be honest, and when I was walking back to my car 2 homeless people was harassing me to give them money then got super mad when I said I didn't have cash on me.

Kashanta Holmes: The store is clean, the workers are friendly and seem very knowledgeable about every thing game related. However they are so slow in there. All I needed was 1 game and to pre-order another game. I was the third person in line and it took about 20 minutes before I was able to make it to the register.

Casaundra Blackmon: Very friendly and helpful staff

Kay_Kay Marie: I come here often with my son and always have the best experience. Staff and the store manager are very informative, friendly, and helpful. I don't know much about the games or the systems but The manager had no problem being honest and helping me pick the best games for my 5yr old (kid friendly games). I most definitely recommend this location.

4. GameStop

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147 reviews
GameStop
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 5706 Silver Hill Rd #44, District Heights, MD 20747

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (301) 420-0524

Guy: Video game store


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GameStop: what do users think?


Christian Carthern: This Gamestop have been a great experience, substantially from the help from DeShawn. He has assisted me and a few friends with many preorders and some game suggestions i wouldn't thought of. The times i notice, he kept the store organized and updated new releases. Vast costumer service over all. Demonstrates qualities of a foreman

george love: It was clean and very polite people behind the counter very helpful and I will come back to visit again

Roman Delcid: Good natured kind staff and a large selection of many products and games. Nice clean store as well

Catherine Sweet: I love this location very helpful and friendly fast service.

Allison Jones: The staff there was very knowledgeable and nice.

Shaqueya Powell: Although the store is small, the employees are happy to help and go above and beyond to explain different games and systems. What good patience they have with their customers. I would definitely revisit.

Darius Dawkins: The Worst GameStop in the Area, the employees are not knowledgeable in Videos games at all, u can tell they just read game informer and whatever article GameStop sends them, they will also cheat u out of ur money was offered $80 for my 1 Tb Xbox one S but it was traded in as a 500GB, so went back to get the correct amount for what I was trading in, and was then offered $40...... why u might ask, Because now the controller needs to be cleaned. This GameStop is very shady and needs to be retrained or shut down. And GameStop wonders why it’s stores are going out of business, it’s because the employees and managers don’t care about the customers

Michael Barnes: nice selection and friendly staff

Sierra Dixon: The good reviews must come from friends and family because these are some of the laziest workers with zero knowledge i have ever met in my life. I called yesterday to inquire if I could bring my daughter's broken iPad into their location to be replaced as I bought a 2 year warranty that states that if it breaks they will replace it. At the time I thought I misplaced the receipt and they said it would.be possible but would take awhile I said that was ok and I did not mind waiting. Fast forward to today I come in and after remembering I found the receipt as well as the warranty policy number in my email so that we can get the process started. I knew that we would not walk out of the store with a brand new iPad as they would have to order it but the employee that "assisted" me proceeds to tell me before I even show him a receipt that even with me having all the necessary information it will still take over an hour to process as I didn't purchase the iPad at this particular store. I told him i did not mine because I paid for the warranty so I will wait. He asks if he can finish up with the other customers and I said sure.(mind you there is another employee there just standing around like he doesn't know which way is up) so when he finishes he comes to me asks to see the iPad and the receipt. I produce both and then he says because he cannot unlock the iPad because the screen is broken as well as the home button he cannot verify the gigabytes (eventhough the receipt says how many there are) there's nothing they can do. After some push back he calls someone on his personal phone that I presume tells him to tell me to call customer service instead and gives me the number. I call and speak with a very lovely woman who was just as confused as to.why they didn't do it in the store because through customer service takes a lot longer to get a replacement. She was very apologetic and offered me some solutions which I decided on sending it back to them myself and they reimburse me the shipping fees after I fax them the information. This store is very unprofessional and should properly train their employees or be shut down. No real attempt was made to help resolve the issue. Not even suggestions of other places that could better assist me. This person was lazy and just did not feel like doing his job. I would advise to.not.go.here unless you are desperate

Sherice Wright: Good customer service in and out

5. GameStop

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80 reviews
GameStop
Location
4
Products/Services
4.7
Possibility of Parking
4.2
Attention
4.1
Prices
4.2

Address: 10490 Campus Way S, Largo, MD 20774

Schedule: Open ⋅ Closes 9PM

Telephone: (301) 350-1708

Guy: Video game store


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Kujuan Gilbert: Don't waste your time coming here. No stock of anything. No knowledge of anything. "Machines" are always down. You call in and get told one thing and it's a do story when you arrive to the store. Trust me it's worth the drive going to another location. Not ti mention the condescending attitude by the female employee working towards me and her co-workers.

Daniel Hendricks: This store is one of my faves. Whenever I walk in they always greet me with kindness, ask if I need any help with anything. And they have kind and helpful employees that remember you. All around great store!

Tha ChEEf: These companies wonder why brick and mortar stores are closing? Because customer service sucks! I walked into this location no one said anything to me....cool! Got my game went to the register. I then watched one employee have a 10 minute conversation with a customer while the other walked by me three times scanning and putting away games. No one tried to upsell me on my game purchase which I was looking to do. I could've just purchased from Amazon! I really hate they closed the Addison Plaza location...I wish I could find where the location those employees went to.

The Illusive Man: What's the point of pre-ordering if they going to sell you a gutted copy at full price? I know they give you 48hrs hold for pre-orders but it was only next day when I went to pick up my game and they tried selling me a copy that was already open. Also keep your eye on the keypad, sometimes they sneak a warrenty add-on if you're not paying attention. Decent location, shady business practices.

CHRISTOPHER BROWN: Ivan & Nicholas helped me out on Sunday with a purchase that was refunded back. I appreciate it...it was a misunderstanding with the procedure on refund return. If it says chip failed on receipt the money will be refunded not instant it will take place 3-5 business days.

Aaroniero K: Yet again my favorite gamestop location in the dmv always on clearance treasure great discounts, and employee services. Really didn't expect this but glad I visited with my wall street bet profits, funny enough.

David Page: I come here for all my video game needs. The staff is awesome and extremely helpful. They always help me on tough decisions about what to get and what not to get. I always have great conversations with the staff and i feel very comfortable talking with them

Kadahfi Muhammad: Great friendly staff

Smileyy Monee: Due To COVID There's Isn't Anything In Stock. But Even Still Its Just An Okay Store. Need To Do Better With Trade-ins.

All About Money: The staff is terrific, have great customer service, located in a area that's not so far away from me, it is my go-to place to get my games !

6. GameStop

LEAVE AN OPINION
338 reviews
GameStop
Location
4.9
Products/Services
4.7
Possibility of Parking
4.5
Attention
4.3
Prices
4.1

Address: 3611 Washington Blvd #102, Halethorpe, MD 21227

Schedule: Open ⋅ Closes 9PM

Telephone: (410) 242-4678

Guy: Video game store


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Zachary Stewart: I had to pick up a game for my grandson for his Birthday they had it at plenty of different merchandise and other things to buy

Ade Ogunshina: I personally I like this store, it has great customer service, and it allows you to pick up your games Early if you pre ordered it.

Nathan Foster: Excellent (and friendly) service and great prices; an overall great experience!

Leon Lewis: They always have just what you need.

Paul D: Great stock of games for Xbox and Playstation. Found the elite controller here! Great staff here too.

tony jay: I came to the store about three years ago And I had a $20 bill And the manager said it was fake And I call the police And the police say it was Real He was trying to steal my $20 That was my bad experience I never forget They should train they managers better than that

Ethan Shelton: Good games for cheap if you looking for some

Chris J: Very helpfully staff especially my good friend j they answer all of my questions when I am curious about something I recommend this place if you are trying to buy some video games

Aisha Martin: Unfortunately they did not have the games I was looking for,not their fault. The staff was very helpful.

Steve Shaw: Please Read All I got a used game and thought it was an amazing price ($1.00) and i paid for next day being really excited to play it having found it so cheap. Little did I know how cheap it was. The first time I installed it, it was working pretty well except for some noise ( ended up my ps4 broke ) when I got a new ps4 and had to reinstall it now it won't get past 24% and it will say it's complete anyway. There's no way I can fix it, I get the error code from playstation that it can't read the disc at times. Luckily it is only $1 but really upset that they gave me a broken game

7. GameStop

LEAVE AN OPINION
167 reviews
GameStop
Location
4.7
Products/Services
4.2
Possibility of Parking
4.7
Attention
4.3
Prices
5

Address: 3519 S Jefferson St, Bailey's Crossroads, VA 22041

Schedule: Open ⋅ Closes 9PM

Telephone: (703) 578-9449

Guy: Video game store


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Fernando Paz soldan: I don't like those who serve them, they are spoiled and don't know what they are doing, I recommend the store that is in Leatle River, the attention is excellent

Darnell Jackson: Great place for shopping and gaming. You can find some old nostalgia there too. For the grown up kid and the regular kiddies too. From Call of Duty to Crash Bandicoot. Even The Sims games for mom. Enjoy.

Roman Abreu: Having an employee that doesn't even know how to check the trade-in value of a console in the system makes a very bad impression, I wasted my gas and time going to this store, I guess it's easier to sell it online contrary to popular belief.

Commander Khaos: Primary reason I come here is to redeem my monthly freebie $5 reward for a PlayStation Network gift card for $5 instead of the $10 price which is tax free. We all know PlayStation plus is only $60 annually but this is a great alternative and I don't have to pay anything but five bucks monthly. And did I mention it still comes out to the total of $60? Besides that the customer service is not there I would never pre-order or purchase anything from a place that's also going to file for bankruptcy and possibly lose everything. if you want common sense it's not going to be there just listen to me I've got a lot of it this place obviously is lacking especially in what they don't actually carry in their store. There's absolutely no point to go there besides the loyalty card and getting discounts on use merchandise or trading in when there's a sale for credit. Anyway I'm just getting the obvious it's what I do. Business is business. (◠‿◕)

Michael Salvetti: They gave me a discount that showed on their website but wasn't reflected in the price of a game at the store.

Sydney Perkins: They had a good selection of Nintendo Switch games, which I appreciated. I saw that they were selling Smash Bros. new for $59, and just for a quick comparison I checked Amazon to see if that was the best deal. Amazon was selling it new for $49. I asked the cashier if he would price match and he didn't even look and me and said no. So. I walked out, placed my prime now order, and my game will be at my door at 6pm today. I cannot understand how GameStop expects to survive with this attitude... I've been shopping on and off there for years and eventually just gave up. I can see after my visit today that I made the right decision. The service at every location I've been to is always mediocre, and you can almost always find the games (new or used) cheaper online. Unless you need a game right this second or they are having a sale, I recommend shopping elsewhere. p.s. All of their "used" games that are popular or semi-popular are a $5 discount off the new price. Why not just buy the game new then? I just checked eBay and saw many of the same titles I saw in the store today at better discounted rates.

Eli Connell: Horrible customer service. Staff acted irritated when I was asking questions. With better deals and a better selection of games elsewhere and online do not waste your time and effort coming to this store.

Chad Williams: Great selection or products and staff is very helpful. Also have some good deals above and beyond what you would find at Amazon. Has a very robust toy and memorabilia section (like half of the store). I snagged a great deal on a Star Wars t-shirt for 7 dollars and a coffee mug for less. Great place for kids or adults.

Christopher Stephens: Better than the rest... By a lot!!! This is my home store and I'm glad that they told me. I went to the Fair Oaks location and I got service but it wasn't on the same level as this store. They were great, very helpful, and have me recommendations about games for my daughter of nine and myself. The store is much larger than the other location as well. I'll be going to this store from now on. Give them a try.

Amir L: It was delivered update. I will change my status when I receive my other product. Update June 15th 2021. I don't understand why they never answer the phone. They hit the hang up button I know because it's disconnects when I call and I saw them do it when I was at the store but didn't say anything. My 3d pulse headphones are coming apart after barely 3 months. Horrible quality. I am trying to replace them for a new one. 3 months and I hardly use them but the ear muffs were designed really cheap. The padding on both sides are coming out. I have older wired astro head phones 6 years old and in perfect condition.

8. GameStop

LEAVE AN OPINION
176 reviews
GameStop
Location
4.7
Products/Services
4.3
Possibility of Parking
4.7
Attention
4.2
Prices
4.8

Address: 11160 Veirs Mill Rd Suite 272, Silver Spring, MD 20902

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (301) 942-7325

Guy: Video game store


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Mateo Evans: I just had a horrible experience here at the GameStop, the guys was horribly disrespectful and tried to argue with me that PlayStation VR does not have a second generation. Do not come to this location!!! One star is not enough!!!!

antoinette sch (A.S.): The store did not have what I was looking for as a matter of fact they barely had anything I give it five stars because the customer service guy was very helpful and nice he still went in the stockroom to look for what I needed and he directed me to the right store to be able to get it I appreciate him thank you

Lois S.: We got what my grandson wanted.

Lambent Dawn: The game stop rep was very nice.

james fitzsimmons: What's really sad is I'm in here like... once a week at least. Whomever is working today is kinda dumb tbh. "Its our District Managers policy not to take a dollar and give you 4 quarters." I'm sorry... what? You can't make change even though your till is open. It's not like you have to even press the little no sale button. Like i get your trying to discriminate against homeless people and whatnot but... Stupid. I guess you guys need to do some retraining.

Michael Gaige: This GameStop is pretty decent. Not much to complain about other than the fact that it is a smaller store than most GameStops, so they don’t always have complete selections, like controllers or games, but they have no problem putting down orders for you in that case.

Joseph Leonard: I love video games and gamestop is my favorite place to buy games. I have been a customer of gamestop for years.

Camilo Caffi: Horrible from top to bottom. I've been running around all week and only found time on a random Tuesday evening to return a game my brother didn't like. Without even asking why I was returning it, the Store Lead scoffed and said "on the 7th day, really?" as if that was somehow inappropriate? The receipt says pre-owned games can be returned for any reason within 7 days, which is what I was doing so why the shitty attitude to a customer? What I thought was gonna be a 5 minute errand turned into a prejudiced and unprofessional experience from a store LEAD to a frequent customer, completely UNPROVOKED, mind you. Then a different employee processed the refund as cash without asking when normally they always either ask or default to the original method of pay. This meant another trip for me after this. Oh, and this was after waiting 20 minutes in line...AT A VIDEO GAME STORE.

R Lyons: In and out , quick service will be back for gaming needs .

Greg Midgett: Well organized, helpful staff

9. Best Buy

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2198 reviews
Best Buy
Location
4.7
Products/Services
4.9
Possibility of Parking
5
Attention
4.4
Prices
4.7

Address: 3100 14th St NW Ste 203, Washington, DC 20010

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (202) 387-6150

Guy: Video game store


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Best Buy: what do users think?


Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.

Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly

Corey Moore: One of best best stocked, clean and friendly Best Buys in town! The people are helpful. The store is well stocked. The staff is very helpful. The online check-in for online orders & pickups, is awesome! They're really busy at times but the lines tend to always move at a pretty good place. Highly recommend this Best Buy location!

Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.

Tig Vic: On 05/06/2022 around 2 pm, I countered a very rude, unprofessional, and clueless heavyset lady who calls herself a manager. I'm never going to spend my hard-earned money on this location or BestBuy in general.

Feseha Ayele: I went to the best buy store which is located at Colombia height to get the phone that I paid online. They told me that there is activation problem and I waited more than 2 hours without any solution even the store manager couldn't solve the problem. It was a good deal that they posted online. It's really disappointing not to get any solution or reasonable answer about my order. Which is $999 online with activation and they told me to pay $1799 in the store.

Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place

Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.

John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.

Ramona Killings: Even though I have driven past this place numerous times, today was my very first visit. I think my excuse has always been the fact that it's located on the 2nd level inside of a building. Needless to say, I was pleasantly surprised. This place is humongous! I also picked up on the fact that there are a myriad of Associates on the floor, who seemed friendly and willing to help people. That hasn't always been my experience in the past at other locations. Perhaps the fact that I came here on a Sunday, and there were not that many shoppers inside. So I came for a cellphone, and a cellphone is what zi walked out with. I had been researching the Google 6 Pro that features an 8 megapixel camera. I bought it for right at $700.00 which I think was a decent price. I can't wait to start playing with it! Now that ai know that this place has so many more things to offer, I will have to come back here again to get more stuff!

10. LANslide Gaming & Computer Center

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7 reviews
LANslide Gaming & Computer Center
Location
4.8
Products/Services
4.6
Possibility of Parking
5
Attention
5
Prices
4

Address: 6449 Old Alexandria Ferry Rd, Clinton, MD 20735

Schedule: Closed ⋅ Opens 5AM Thu

Telephone: (301) 576-3380

Guy: Video game store


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LANslide Gaming & Computer Center: what do users think?


Lin D.C (LadyOya): I have been going to Lanslide for the 5 years+. It is a genuine great hang out spot for gamers. PROS: Computer gaming Friendly environment Great for parties birthday or random Magic the Gathering and yugioh great for children owner is nice and helpful prices are cheaper then going to the movies for 2 hours TV XBOX competitions food surrounds location next to Andrews Air force base most of the snacks and drinks are $1.50 and under can leave your children there if they are old enough Also has Microsoft applications on the computer and casual games like solitary Free showcases on new games Repairs Computers Looking at the computer is free CONS: Location is hard to find because there is a freeway blocking its location not metro accessible on weekends or after 7 on weekdays

Syreeta Searcy: Awesome place to visit and game. Knowledgeable and friendly service complete the gaming experience.

Eriq Lee-Brown: Made my childhood love this place to death

11. Dice City Games

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211 reviews
Dice City Games
Location
4.6
Products/Services
4.2
Possibility of Parking
4.3
Attention
5
Prices
4.7

Address: 11406-B Georgia Ave Suite B, Silver Spring, MD 20902

Schedule: Open ⋅ Closes 10PM

Telephone: (443) 424-2637

Guy: Game store


Review: "Retro video games, card, and board games."

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Dice City Games: what do users think?


Michael Ferrara: How do you know you're in a great LGS? Well, the awesome selection, including a ton of MTG and other singles. Friendly staff, which they have, is a must. Most importantly, though, is that the trash bin is not a mimic.

Jacob Brauer: If I could rate them higher I would, everyone is super friendly. The staff are great and really knowledgeable. The extensive amount of cards is great and you can quite often build full decks there without any need to order. I have been going here off and on for about 3 years now and I wouldn't stop. They preach community and respect over anything. The store is smaller but they use every inch perfectly, and are more then willing to accommodate if you are physically impaired. The customer service is amazing and the best in the area.

Dan Jerke: I stopped into Dice City looking to rekindle my 90s Magic nostalgia and was blown away. Jimmy & the staff were very friendly, conversational, and offered to show me their old school decks. The collection of singles was very impressive. To top it off, they have a ton of original artwork and signed prints — timeless stuff — better than any DC museum. I’ve never left a Google review but felt compelled to after visiting Dice City. Stop in & give them some business!!

Kai Rappaport: Best place to shop for MTG cards, you can email them a list of cards you want and they will get them all ready for you in less than 24 hours i ordered about 25 cards and they were ready in 3 hours. When i went to pick up my cards i told them my name and i went to get a couple more lands and the guy behind the counter threw them in there for free! Amazing place will definitely come back.

Chelsea-Rose: Great prices on sealed pokemon for release day, but you gotta get it while it lasts! There was quite a long line. Their vintage collection is not too shabby, with most prices on singles being negotiable it's a great place to check if you are trying to fill obscure collection gaps. Oh, also MTG everything is sold here along with Video games and systems that the newest generation has never heard of (not to make anyone feel old)

John Saddon: Staff can be pretty rude- subtly make you feel unwelcome in the space if you're not constantly buying things, speak disrespectfully or even yell if you're playing at a table they want for something else, in one case without them communicating that at all prior. They seem irritated at times if you're asking for help or talking to them and it's clear the interaction isn't going to involve you buying more. On top of all this, they already charge double what most stores charge for events- $10 to most stores' $5- this while most stores give you a pack of cards that costs $5 with guaranteed with entry, while at dice city, your entry fee gives you just a chance to win a prize in a raffle. Staff and Mgmt- lose the attitude, and quick. Less greed and disrespect, more cultivating a space for customers and players to actually enjoy occupying, capeesh?

ShinyNachos: I just recently started playing MTG and am relatively new to the energy of a local game shop. The staff I've met so far are really patient with my silly questions as well as my lists of single cards they've need to hunt down for me. I've been learning a lot there and excited to become a regular!

Francis Mcdoorman: Rude staff- seemed impatient and tried to upsell rather than be helpful. Staff member barked at me to sign in with store app that tracks players for wizards of the coast, gatekeepey and somewhat hostile environment

Lucas K: Awesome shop! Fun for kids and adults alike, very welcoming. Great prices, knowledgeable staff, the owner is incredible. We are so happy to have Dice City Games in the area!
Response: Lucas, thanks for the awesome review. We're happy to have you as part of our community. Come hang out with us again soon! -Dice City Games

musiew: The board game nights are very fun, only $5 for a great time. Part video games, part board/card game store. The board game selection there is very good.

12. GameStop

LEAVE AN OPINION
281 reviews
GameStop
Location
4.7
Products/Services
4.4
Possibility of Parking
4.6
Attention
5
Prices
4.9

Address: 3500 East-West Hwy, Hyattsville, MD 20782

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (301) 559-8448

Guy: Video game store


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GameStop: what do users think?


Nils Hünerfürst: Super nice store. Super fast pick-up and I’m still an ape because I hold my GME.

Carol Blymire: Today, in the store, Don and Pixie helped me solve a really frustrating gift card situation that no one online or at the GameStop customer service hotline could figure out. They went above and beyond to help me, all while keeping the store humming and the line of other customers moving quickly. The store was cleaner and more organized than it’s ever been and they were just so great!!

Marc Guard: Just got off the phone with a worker at this exact location asked about price of games to sell. He tells me he can't tell me on price because he has people on the other line. I explain i work in customer service and normally when you have people on the line they tell to hold so they can be attended too as I'm talking he calls me "honey" seem very feminine. I tell him don't call me that I'm a grown man then hangs up. So if your company has this as a representation of your company to will lose more money then gain.

Cameron Congdon: Very impressed with the service of Dominic, manager, of the store, who went above and beyond after an online ordering error. I felt taken care of and helped throughout the process! Thanks so much!

Julio Barahona: There's a Spanic guy you should give him a raise his nice I buy an x box and games he gime me so many recommendations about earthing preo owned or new this store is amazing was my first time in there I recommend to go buy brand new and used games🏆

Anton Owens: Good spot to grab a few things.Great customer service.Check for deals when you go

keith jones’s re: The Absolute worst business around stealing customers money and not able to do returns even though you pay $40 for a game it’s a dollar in exchange absolutely unacceptable no one should shop here

annette brent: items I did want to purchase didn't have a price. staff was guessing the price rather than opening up the security box. took my money online

randy wimbush: Got 50% off all new games Madden 22 Guardians of the Galaxy..etc..

Hassim Sanchez: I walked in to make a quick purchase, I went to the counter and the employee greeted me, then he proceeded to unbox some items and I stood there for 10 min just watching him do his thing with his headphones on, how is this good customer service?

13. GameStop

LEAVE AN OPINION
153 reviews
GameStop
Location
4
Products/Services
4.1
Possibility of Parking
4.7
Attention
4.6
Prices
4

Address: 6244 Little River Turnpike, Alexandria, VA 22312

Schedule: Closes soon ⋅ 8PM ⋅ Opens 12PM Thu

Telephone: (703) 256-0405

Guy: Video game store


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GameStop: what do users think?


Aldo Vega: Racist employees, not greeted & when they were helping the white folks they were nice to them. I asked how they are doing; no response. I asked for a game and they said they didn’t have it, when I clearly saw it. Horrible.

MkMG09: - Nice selection of stuff - pretty well organized and easy to find what I was looking for - staff I'm sure are friendly but the guy working today was on the phone with a friend which is cool with me but at least acknowledge your customers and ask if they need help with anything.. so he gets a 1/2 star for service

M. Torres: Customer service is great, the establishment is clean, and bigger than most GameStop's I've been to. The selection is broad and pricing is not bad. I suggest you careful determine whether being a GameStop member is beneficial to you. The staff work with you on what you need and are super kind.

Cody Robey: Always have a great experience here, employees knowledgeable and helpful.

Eli Cole: We were a bit frustrated when we couldn't download Fortnite directly to our PS4 at home. We called our closest GS & they didn't have it in stock. So we called this store, & what an AWESOME experience we had! Oliver placed our game on hold so we could get in & out quickly. He also informed us about the sale that was happening the following day! We were the first ones in the store the next morning & were able to knock out some fantastic Holiday presents all at 50-60% off! This will now be our main GS! The customer service & in-stock stuff is the best we've experienced! Absolutely worth the extra miles on the car! 🙂🙂🙂

Tim Stutler: Very nice guys that work there. I don't visit gamestop's as much as I used to because of how pushy their sales techniques are, but when I do got to gamestop I always pick this location.

U G H: Good lego for kids some game stuff and shirts .

A L: Was told I was missing just 1 piece on my Wii for them to do a trade-in for some emergency cash I needed that night. When I made the trip back the associate that gave me the information apologized and wished me good luck on getting to another store within 5 minutes which was obviously impossible. I've been going to this location for years and I felt like he could've tried a little more since he was the one who gave me bad information

Darrica Matthews: I've tried to give this place a try multiple times but it's always the same thing. My son and I walk in and are never greeted but if people of another race(white) come in, they are greeted as soon as they come in the door. It's sad that in 2020 this is still the case. When I came in today there was literally no one else in there except the two employees and neither said one word. With that being said, I decided not to give this place my money and I will not be back.

Favio Mendoza: Terrible service I called to ask what kind of gundam kits they had in stock the guy refused had to drive almost 45 minutes to find out they only had SD gundam kits

14. IRONBLAST'S GAME ZONE

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14 reviews
IRONBLAST'S GAME ZONE
Location
4.8
Products/Services
5
Possibility of Parking
4.1
Attention
4.1
Prices
4.4

Address: 1500 W Chestnut St, Washington, PA 15301

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (724) 986-0869

Guy: Video game store


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IRONBLAST'S GAME ZONE: what do users think?


Toni Danchik: This is a GREAT store! We played all kinds of video games and pinball machines all day for $10! Great selection of merchandise too! We will definitely be back. Highly recommend this store!!

Frankie Alderson: Just what I was looking for! Awesome variety and price ranges - hard not to find something to take home. Great friendly staff, too! They know their stuff, they're happy to chat when it's not too crazy, and they keep it together when it is. Definitely the most fun you can have at the mall!

Kripton Bixmen: This place is located in a dead non ac mall however it's a little worth the trip. Staff are nice and know alot of information on games and alot of other items they sell. Games and game systems sell and trade. There is also an arcade you can play older pinball machines all for 10 bucks. I played at the KISS Pin ball machine while my boyfriend looked around the store. There are many other games in the arcade section. This was probably one of the best experience I had in a long time.
Response: Glad you enjoyed your experience. We try to keep it cool but the ac can only do so much when it reaches over 85 outside in a space that big. Stop back soon!

Caden H: BEST RETRO STORE highly recomended this store has everything games from nintendo nes to xbox [the original] and ending at ps1 and thatsnot all consoles games they have too many too be exact and thats not the surface , they got consoles from all generations ,the arcade is one of the best parts of this place I found out that its 10 bucks an hour after I put 50 cents in the fix it fellix arecade machine LOL , anyway great place !
Response: It’s actually $10 for unlimited play as long as you want. Not just an hour. Stop back soon!

Christian Archer: I could not be happier with a game store quite like this! They cover pretty much all media, the place is clean and every thing is is extremely reasonable compared to "The exchange" and "Game stop". There is also a section in the store you can play arcade games, consoles and pinball machines as much as you want for the price of $10! I'll be a regular to these guys for now on, THEY ARE AWESOME!!!

x360man2: Great service and good selection and prices, the game room is fun and good value for only $10

Tommy Danger: It is a very fun place to go it is only $10 to go in and play games for the whole day you get a wristband and you can leave the store and come back games are reasonably priced and the staff is very friendly highly recommend

Jake Hollingshead: Nice selection and good prices.

Ryan Landucci: Lots of pokemon stuff

Emily Wolfe: Great store 😊

15. GameStop

LEAVE AN OPINION
206 reviews
GameStop
Location
5
Products/Services
4.1
Possibility of Parking
4.7
Attention
4.9
Prices
4.3

Address: 48 Trinity Point Dr #4, Washington, PA 15301

Schedule: Open ⋅ Closes 9PM

Telephone: (724) 222-2848

Guy: Video game store


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GameStop: what do users think?


Jocelyn Mascola: One of the better Game Stops as far as shopping experience. I have never had a bad experience at this particular location. The store is clean. The employees are engaging and helpful. Many other locations seem to have more product available to customers. However, if you are looking for a quick shopping experience for a popular item, I would recommend this location 100%.

Charles Novelli: Horrible customer service by Lindsey. Talked down to me while with my 7yo son in the store. Told me about GameStop policy and after politely correcting her due to knowing the policy myself, she gave me an attitude and contacted the store manager (Chad) to verify. Chad verified that I was correct on the trade in policy and when Lindsey hung up the phone, she continued her unprofessional mannerisms that had to be halted immediately. I was polite through all the rude comments and especially around my 7 yo son. GameStop has now lost a loyal 20yr customer and will lose many more due to word of mouth.

Nothing Here: I bought games here. They smelled so nice!!!😆

Kyle: Even though this game will soon no longer be apart of the plaza, its always a great experience when I go in. Always greeted with a smile by an eager employee ready to help if needed. Sad to see them going, but while there are still here definitely stop in for great deals and mark downs on games and merchandise of all sorts!

Eric Tarpley: We buy and trade games here often. They always treat us with the utmost respect even when they are not taking your trade. I have been to other locations and they talk down to you. Not here. They want you to keep coming back and they give you maximum value for your used games. I also enjoy letting my son use the credit toward new games.

Kaitlyn Eisner: When I lost a toe and couldn't walk, I needed to get a refund on a pre-order in order to clear up some funds for an emergency. Both this location and the 800 number required me to physically be at the store for my refund...which I was incapable of doing due to my injury. While this may be their policy, it shows they don't care about making accomodations for people with disabilities. I was a customer for nearly 30 years, but screw that. I hope the management here are proud to have such policies.

Daniel W: Seriously one of the best GameStop's I've ever been to. The employees are friendly and helpful. They remember repeat customers and greet them when they enter. Each employee knows everything about the latest releases and are helpful when it comes to suggesting games that you might enjoy. I would go out of my way to make a trip to this GameStop when I need something.

Gabrielle: They have basically nothing in their store due to covid and not taking trade-ins. They only have a few things for the newest systems. And havent had many things for older systems like the wii-u for quite some time. Hopefully the store will become what it used to be

Lenka Burns: GameStop is guilty of false advertising. There Black Friday BTGO previously owned games is VERY misleading. My daughter tried to buy 5 games.......yes Five games that were NOT available trying to get this deal. Additionally Eathan G.A. kept trying to ring her up full for new games. Yes I had to abruptly bring him back to what the customer wanted......not really good at customer service.

Cory Czemerda: Always great service and knowledgable staff. They all know their games and consoles...and it's great to see people have such passion in the product they sell. :)

16. GameStop

LEAVE AN OPINION
290 reviews
GameStop
Location
4.9
Products/Services
4.9
Possibility of Parking
4.4
Attention
4.4
Prices
4

Address: 6100 Greenbelt Rd, Greenbelt, MD 20770

Schedule: Open ⋅ Closes 9PM

Telephone: (301) 345-0987

Guy: Video game store


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GameStop: what do users think?


Rello Dmv: They had what i was looking for in stock and i got a trade in bonus for being a pro member. The store is clean and the staff is friendly (told me happy belated birthday). I would call ahead before you come in store just to be on the safe side unless your just picking up your order.

Jeri Goodman: Saturday I got in line (#7) for a PS5. I'm so excited and thrilled with this wonderful machine. My shopping experience was the best ever! The professionalism, courtesy, and humor of the staff was spot on! Thank you, Pixie and staff for a wonderful experience. Much love! 💕

Cat: They do not even check the items and want to charge you full price for a use product. Make sure to always check what you buy before leaving the store. Susan want to have attitude because she didn’t check the product she sold. I wanted new not used. I paid over 200 dollars and she going to blame me for not checking. Thank you target for doing a better job!! My only regret is that I didn’t take a picture of the foolishness they gave me.

Stacey W: The staff here are attentive, helpful and friendly. They are very knowledgeable about the games and release dates.

Brittany Jeffries: Friendly and knowledgeable staff, the store was clean and organized, and the merchandise was in good shape. They're usually well stocked with what I need(we use PS and Switch). It's in the mall though, so there's that(location is outside in the parking lot).

Ibrahim Balogun: Best place to buy games. Really good customer service. The answered all my questions.

Lucii Sweets: Ruben the store Manger this man didn't make our experience good at all. When walking in the store we didn't get greeted.... maybe 15mins in looking at games Ruben walks over an ask if we need help (let it be known we are looking) he stands 6feet from us an watch us. I started to feel uncomfortable. I should never feel uncomfortable where I spend my money.. we spent 80$ in the store.... Note to him allow people to stop without being down there back. My money will no longer go to this company...

Albert Charles: Great customer service . Not enough games

albert charles: Employees were professional and kind but the store need more games and gaming systems

Chido Enweze: Its a good game store. Didn't have any problems

17. Pandora's Cube

LEAVE AN OPINION
384 reviews
Pandora's Cube
Location
4.1
Products/Services
4.6
Possibility of Parking
4.2
Attention
4.2
Prices
4.3

Address: 8145 Baltimore Ave, College Park, MD 20740

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (301) 474-9711

Guy: Electronics repair shop


Review: "Great video game store"

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Pandora's Cube: what do users think?


Carlos Campos: Went here because I was waiting for food and I did not regret it. It literally felt like I walked into game stop in like 2006 or something. Was able to get a charger for my psp for $15 and it was worth every penny! Will definitely be going back!
Response: Thanks for visiting and kind words

Dan C: Good all around place to find items for gaming needs. Staff was helpful and able to answer questions. Older games are available here with a pretty good selection. Cost a premium for hard to find items. Plenty of parking in this busy strip mall
Response: Thanks for visiting.

George Drake: I went in for the first time because my coworkers suggested it for some nice posters and games, and sadly I was very disappointed. The selection is fantastic, but seemed very tense and awkward while I was In there store, but I settled on getting a PlayStation icon light. However they charged me $70 for it which I came to find out was grossly overpriced (I know I am also at fault for not searching it up beforehand lesson learned) as well it appears they sold be a model that has been demoed many times since the cable that came with it did not work there is a big scratch, and the port in the back is sunken in so you have to shimmy it in. Regardless I will not be going to Pandora again, and research the price online before I blindly buy, and I will tell my coworkers to be careful for the quality next time they go. Hope this review helps.
Response: Hey George, first off thanks for visiting the store. We are sorry that you were disappointed with your visit. We are not sure what happened, but would love to make it right, please give us a call at 301-474-9711 and speak to a manager, and we are sure we can resolve this issue. (UPDATE: 01/11/22: Its been 2 months, no customer contact, can't fix an issue WITHOUT customer contact)

LilyJewl Honey: I brought my 3DS to get fixed bc the screen was destroyed by my daughter and they did the repairs quicker than expected not only is it in perfect working condition but I also picked up some games while there. Amazing service and product!
Response: Thank you for the kind words.

Mark Ronerts: I visited this shop as they can perform electronics repairs. I had an old piece of medical equipment and they did the fix in five minutes (three of which was making sure it worked) and at a reasonable price! There are some sweet die cast figurines available, about a zillion games of varying types (sorry for the scant detail but I am well beyond video gaming; I was around for Pong), and other items. Thank you very much for your services!

Karen Coles: Very nice people that work there. It's very knowledgeable about what s in there store very professional. And dont seem to mind if you ask them questions about repairs or equipment or games and game console so glad I was told about Pandora Cube. Will revisit again. It's the best place to get some of you games and console from. You wont be sorry.

Afiyah Knight: I have been a few times to get my son's systems fixed. First it was the switch (because the analog stick is flimsy) then we took his playstation. Both times we received great service with a quick turn around. 100% would recommend to all.

Brian Carpenter: This was my first time back to this store since 2003ish. A lot has changed but they still are awesome. They fixed my ps4 in literally 20 minutes and it wasn't as expensive as I originally thought. A very cool store with a cool staff and a huge selection of games and old consoles. The outside parking is a mess but that's no fault of Pandora's at all. Blame that on pg county and college park development.

Marta Cruz: Was referred here by Best Buy since my son's PlayStation wasn't working. Wow will definitely be coming back they repaired the system and at a reasonable cost. Definitely recommend this place.
Response: Thank you for your business.

Victor Lee: Higher prices than GameStop, which is nearby. Less selection. No reason to go here. Edit after Owner Response: To be fair, this place does have a decent selection for retro gaming, but again, for a premium. Moreover, they have one employee, the younger guy with glasses, that is very knowledgeable and passionate about gaming. In previous visits, I didn't mind spending more on the games to help support the business and since that employee's expertise was appreciated. So there's that. I don't have anything against small businesses. I support them heavily. In reality, I was turned off by this particular place because of the rude owner and his insulting behavior I've observed during my visits here. Based on that, there's simply no reason to pay a premium here.
Response: Hey Victor, thanks for stopping by. We have thousands of products, (mostly different than other stores), as we are heavy into retro gaming. We have over 1,000 games that are $10 or less. We try and stay competitive on pricing, we are sorry you won't be coming back. Negativity towards small businesses that are trying to survive is unfortunate.