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1. REI Co-op - Washington
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5
671 reviews
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Address: 201 M St NE, Washington, DC 20002
Schedule: Open ⋅ Closes 9PM
Telephone: (202) 543-2040
Business type: Camping store
Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
Louisa Buatti: I visited REI for the first time since the pandemic began. My pick up of an online order went very smoothly. Every staff person I encountered was friendly and helpful--they all offered to direct me to the customer service/pick up area. I was in and out of the store in a flash.
H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.
Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!
R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.
2. Offenbachers Home Escapes - North Bethesda
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5
55 reviews
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Address: 11132 Rockville Pike, Rockville, MD 20852
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 881-8565
Business type: Outdoor furniture store
roderick jones: I work there. Great product and even better people to work with!Tons of Furniture in stock now!
Grant Bubb: Terrific customer service! Definitely recommend shopping here. Alex was extremely helpful with our purchase. He helped us get something in our budget and kept us informed throughout the delivery process.
Lynn Mann: If you are in need of outdoor furniture in the D.C. Metro area this is the place to come! The employees are very nice and knowledgeable. They helped me pick out the perfect fire pit and had custom cushions made for my lounge chairs. Everything arrived when promised and the prices were very reasonable.
Tim Tousey: Quality of the furniture is great, but the product availability and hassle of actually getting what we paid for was quite the opposite. After getting half of what was purchased a couple weeks after it was promised, we cancelled the remaining items save for an umbrella. When we heard the umbrella was ready for pickup (couple of months and a different fabric later) we called to confirm that we could come get it, only to learn that it hadn’t made it to the store from the warehouse after all. So we wait another week…. Just really unimpressed and inconvenienced with the delivery aspects of the operation.
Rich Wilhelm: We bought a wonderful 6-seat table, chairs and Treasure Garden umbrella that have given us great pleasure on our very sunny back deck. I arrived near closing time, but Terrance and Roderick were very helpful getting us exactly what we wanted, no matter the time. Pleasant and personable, they made sure I got an affordable price too!
Clifford Crittenden: Two stars — one star for being open and one for selling outdoor furniture. Other than nailing their basic business function, we found Offenbachers in Rockville to be a suboptimal experience. We arrived on a busy Saturday and waited for 30 minutes before an associate looked our way. We understood the constraints of being short staffed and patiently waited our time. Once helped, our sales associate seemed less than interested in us as customers, and as I was asking for pricing information he expressed an interests in talking to other customers. We had spent less then five minutes with him. My wife and I left and 90 minutes later spent a great deal of money at another outdoor furniture store, and feel great about our purchase and never having to consider Offenbachers again.
Lisa Sarnovsky: Great experience overall. We visited the Rockville store a few weeks ago and had Steve as our salesperson. Steve was patient and knowledgable, explaining the differences in patio furniture options (construction, fabrics, anticipated customer order waiting periods, etc.). After about an hour of asking questions and testing things out, we decided to order a mix of items in stock and floor models. We received a phone call a few days ahead of delivery and again that same day with the confirmed delivery time. Everything showed up in good condition and the delivery service was highly professional. We are going to be enjoying our high quality patio furniture for years to come.
Ann Yetter: My husband and came to Offenbachers to checkout new outdoor furniture after a family member broke through the seat of our outdoor chairs. The outdoor furniture we were using was purchased from Offenbachers well over 15 years ago. It has sat out on our deck, uncovered, through every imaginable weather and held up exceptionally. It was time to get new, so we traveled to the Offenbachers store, just to look around. Brenda greeted us and told us to feel free to look around and asked if we had questions. We explained what we wanted, and she worked with me and my indecision for over an hour. She gave us suggestions, and then gave us time to contemplate. When we decided to buy, she sat with us, and helped us with size, shape, and color of the deck furniture. It was delivered before the estimated date, placed on my deck, and the trash removed. It is beautiful! The service, delivery (we didn’t have to be home) and follow up have been exceptional. Although the furniture is pricey, we know it will last years and will still be beautiful.
Michelle De Jong: Brenda gave me exceptional customer service! I arrived without an appointment but she welcomed me into the store since no other customers were there. She was very knowledgeable about the products, very personable, and engaging. The table and chairs I ordered were in stock. A few days later she called to say only four chairs were in stock. I was having family in town so she took it upon herself to find two other chairs. She did a fantastic job!!
rachel: My husband and I came here a few weeks ago to buy outdoor furniture for our townhouse. We had such a great experience. Brenda was incredibly helpful and remained in contact with us after our purchase to make sure the furniture was delivered successfully and that we were happy. Highly recommend coming here, and Brenda is great!
3. Logan Hardware - Washington
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5
563 reviews
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Address: 1734 14th St NW, Washington, DC 20009
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 265-8900
Business type: Hardware store
Paul Durbin: If you want service and quick check out go to True Value on 17th. Completely different experience with knowledgeable staff ready for you at the door who will help you and then check you out right away. 100% of the true value staff knows their stuff. Here it’s mainly people who will just check you out and don’t know hardware. This place has equally good inventory and later hours, but it’s not a hardware store experience. And for what it’s worth this is an Ace Hardware, which advertises on Fox News, should you want to avoid supporting Fox.
Jim Parrett: Went there to get glass cut and paint matched. l was pleasantly surprised how helpful and courteous the whole staff were. They were able to take care of what I needed so I could finish my project. Thank you!!!
Aja Navat: Friendly staff and large selection of things. It is two floors.
Jacob Goo: So this is super weird but they sell the best cream soda at the counter. I love ace for being small hardware with a little bit of everything. Thx!
John Trissel: Good hardware store! parking may be challenging. They have a good selection for most small projects and gardening needs
Robert Bolen: This store is full of caring people and fantastic tools. On two separate occasions, Jorje has gone above and beyond to help me find the perfect solution. It is wonderful to have a local place where experts provide guidance in a kind, nonjudgmental manner.
4. Offenbachers Home Escapes - Herndon
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4.9
120 reviews
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Address: 292 Sunset Park Dr, Herndon, VA 20170
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 467-1700
Business type: Outdoor furniture store
Stacy B: Last summer we bought a fantastic Artisan hot tub for delivery in November. Unfortunately, like so many things, delivery was delayed due to supply chain issues. We just got it last week, installed it and decided to fill it the first evening back from a holiday. Unfamiliar with the set up, and having some teething problems during a freezing night, We were concerned about freezing inside the cold system. The next day Steve came out from the store and did all the set up and got it running. He and Rosanne have been extremely helpful.
Sherri C: Everything went smoothly from sale to delivery. We got what we custom ordered, in the anticipated timeframe, amf in the delivery timeframe. We had tried to order this same custom patio furniture from Great Gatherings but Great Gatherings screwed up the order THREE times. Home Escapes/Offenbachers got it right the first time AND cheaper!
Dan Green: We purchased a hot tub from Home Escapes and could not be happier. While everyone there has been super helpful, Jackie was awesome to deal with. They say when searching for a spa, "buy the dealer, not the spa". Home Escapes is a fantastic dealer and has provided great pre and post sale service. Great price and a pleasure to work with!
Darrell Gehrt: We bought our Caldera Spa from Rosanne at Home Escapes (now Offenbachers) five years ago. We still soak every week. Our kids, now 16 and 13, both play sports and they love to soak as well. Best advice, which i didn’t believe at first, is that the spa becomes another living space. My best conversations with my 16 year old son are when we are sitting in the tub. No phones, just talking. Both the sales experience, and the service have been phenomenal as they are very responsive. That said, in the five years I have owned this spa i have not once had to go into the service cabinet. I run the Frog system, change water 2-3 times per year and just take care of the water, and no other maintenance. I have proudly referred several of my friends who have also bought and raved about their experience with Rosanne, Dave, and the entire Offenbachers/Home Escapes crew. If you are thinking about a spa, you owe it to yourselves to talk with Rosanne and team. You will be happy you did!
Roland Miller: Last week my wife and I purchased a patio sitting and dinning set. We had an overall wonderful experience at the Annapolis store. I think what made our experience so exceptional, was our salesman Frank Russo. Frank was incredibly knowledgeable about products in the store. Frank was a “non-salesman,” he kept offering to leave my wife and I so we could look by ourselves. My wife kept telling him to stay close so he could answer questions. When we had tentatively decided on what we wanted Frank said he did want to be a “pushy salesman.” Frank said it was perfectly fine if we wanted to leave for a bite to eat and come back after we had time to discuss the purchase. We did not leave, we were very comfortable in our decisions made with Frank’s assistance.
Karen Aragon: My family purchased a hot tub at the start of the pandemic, and while it took longer than originally planned (because of the shut down) Offenbachers was very upfront with me on length of time, and kept me updated throughout. When we finally got it - from delivery (delivery guys were amazing!), to set up, it was worth the wait. I highly recommend purchasing a hot tub from Offenbachers - fair price and great customer service
Robert Forrester: Jodie was great in helping us make our selection. We had a good selection; fair pricing and a great crew for delivery and set up. We’re very happy with the new furniture for our screened porch. It replaces a set we bought from Offenbachers over 29 years ago. That set still has life on the patio below the porch.
Joyce Freedman: Offenbachers is the best place to buy Hot tubs and patio furniture. They have a great selection, and the customer service is unbelievable. Dave and Jackie worked diligently to help me design my deck, patio, fire pit and hot tub. I made so many trips to the store, and they always welcomed my questions and solved my design problems. Dave, the owner, even came to my house to survey the yard and proposed solutions so I could get that “Better Homes and Gardens” result. I highly recommend Offenbachers for all your outdoor needs. Your search for Patio furniture and Hot tubs should start and end here at Offenbachers. You won’t be disappointed.
5. Annie's Ace Hardware - Brookland - Washington
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4.7
115 reviews
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Address: 3405 8th St NE, Washington, DC 20017
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 529-2658
Business type: Hardware store
hahahas lkjhgg: Well stocked. And variety of items to choose from. The staff are always friendly. Every time I go there they will assist me with smiles on their faces. Highly recommend!
Nick Ewing: I always try to do my hardware shopping in this location. Employees are incredibly friendly and knowledgeable. Store is always well cleaned and well stocked. Perfect location to drop off UPS packages as well!
Chris Aresu: A+ neighborhood hardware store. The staff is very knowledgeable, and has provided help on a number of home projects where I’ve been stuck. Definitely recommend.
Lou Feagans (Louie): Nice selection of products, clean helpful shopping environment. However, they do not respect the Brookland neighborhood and place signs illegally on street lights and blocking sidewalks. Can not recommend supporting a business that does not respect the neighborhood within which it operates.
Stephan Roberts: Amazing service! I accidentally ordered the wrong thing for a project and Thomas and the rest of the staff made sure I got what I needed and delivered it the same day.
Conor O'Brien: A+ customer service It’s not the biggest hardware store, but they have an impressive amount of tools and supplies in the shop. Really helpful with regard to lawn care projects in particular. Great knowledge of local soil and the best grass seed for the hot summers.
6. Adams Morgan Ace Hardware - Washington
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4.6
299 reviews
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Address: 1704 Columbia Rd NW, Washington, DC 20009
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 299-0040
Business type: Hardware store
Megan Tebbenhoff: Everyone at this Ace Hardware is incredibly kind, helpful, and knowledgeable! I went in seeking a screw that would fit a warped sleeve in a new piece of furniture, and Chris went above and beyond to help me fix my problem. He asked me to bring in my furniture, offered me a dolly to wheel it in from my car, and used some tools free of charge at the store to help get the screw properly threaded so I could finish building my furniture. It was so kind of him to offer his assistance, I likely would have had to exchange the furniture if I didn’t have his help. I have come to this location a few times and I have always been incredibly impressed by the service. Huge thank you to Chris!
Sarah Parker: Everyone here is incredibly nice and helpful! Someone very nicely greeted me as I walked in, and then Chris was super friendly and efficient in making some keys for me, and Lawrence was really friendly too! This is a super competent, customer service centered team, and they made my day with how nice they were!!
Jessica C: I take my dog here twice a week while I browse their new plant selections. The staff are all so nice and helpful. I love that they shower my dog with attention. My dog loves it too. She always tries to drag me in for treats. They have a great plant selection. They change things up but you can usually find a good array of basics and less common plants. They often have small hoyas, peperomias, aglaonemas, and other stuff I’m looking for. I always look forward to checking out the new stock on Wednesday and Friday. Thanks, Ace
Daniel Commins: Always friendly and helpful. You are approached as soon as you enter by someone ready to help. Even if you don’t know exactly what you need, they are extremely knowledgeable and helpful.
Suriya Jayanti: I like this store and its people so much that sometimes I just come to hang out. And I definitely go out of my way to buy things here instead of Home Depot or Amazon. Viva la Hardware!
Emily Norton: Thank you so much to Lily who helped repair our desk. She was SO attentive and creative, and really gave us some extra time and aid. We could not be more grateful, and we are so happy to have our beautiful desk repaired!
Jessica Goodman: Lilly was fantastic in helping me with all my needs. I was redoing my bathroom and ran into some plumbing issues. Lilly was patient and really sat down to help me solve my problems. Would highly recommend this store!
Kyle A: All the staff are very knowledgeable and helpful and kind. Every time I’ve been they’ve greeted us with a smile and were always personable.
7. Frager's Hardware - Washington
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4.6
739 reviews
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Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 543-6157
Business type: Hardware store
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
8. Old Town Ace Hardware - Lyles-Crouch
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4.5
527 reviews
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Address: 809 S Washington St, Alexandria, VA 22314
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 566-7040
Business type: Hardware store
Andrew D: What a wonderful store! The staff are very helpful! I’m especially happy with the events they have and that they carry Jonathan Green products. Thank you!
C Davidson: What a joy to shop here - employees that are friendly and go out of their way to help you and insure you find what you need. I went there this morning to find a clamp, it took a while, employee needed to look it up, could not find it and still kept looking. Eventually he found it - he just would not give up. I appreciate that attitude and perseverance. Good thing - they are expanding into part of the old Williams-Sonoma store. I like shopping at this store and supporting local owners.
Amy Rist: I had the very best experience with Dan in hardware. Spent the time to make sure I had what I needed and was a delight to talk with! I was in and out of the store quickly and right back to my project without missing a beat. A great neighborhood shop!
Curtis Keller: I needed a heavy-duty lock. They had a number to choose from. Pricey.The cashier knows a lot of people and was very friendly to the regulars. Having a second cashier would have been five stars.
Renee Freedman: Dan and Vera both helped me out today and we so wonderful! They each were friendly, helpful and knowledgeable! I just love my Ace Hardware Old Town Alexandria!
Cheyenne M: Very helpful store members! Prices are a bit high, but you pay for convenience.
Ivan Ragnarok: Guy at the front told me where I could find my item. Along the way, another employee asked me if I was looking for something, I told him about the item I was looking for, and he gave me further directions to it. When it came time to pay, the guy up front said he was happy he found the item I was looking for; the item in question was sand paper. Great thoroughness service.
William Larkins: Great store! Very deceiving, a lot larger than I expected. Staff was very friendly and helpful. Definitely will be going back as needed.
9. Tenleytown Ace Hardware - Washington
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4.4
331 reviews
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Address: 4500 Wisconsin Ave NW, Washington, DC 20016
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 364-1902
Business type: Hardware store
Roger Torres: This is a great hardware store. Ace has a little bit of everything and in some cases more than specialty store. For instance the plumbing section has more fittings than HD Lowes or Furgerson. Ace is well stock and the sales associate are super friendly. My one dislike and this is why I gave it 4 ⭐️s not the 5 ⭐️s. The prices are in most cases twice as Home Depot and Lowes. Some times triple the price. I’m in the home remodeling/handyman business and it’s time consuming to run to get one piece of 2x4x8 so I end up paying three times the price. I know it’s a convenience but they are the only once that get away with doubling the price. Anyway Indo like the if I know that they carry the item it will be in stock. This particular location has underground parking and it’s free for the first hour.
John Newman: I like this Ace Hardware. I was looking for a water additive for my humidifier and they had it in stock. It is a small store. Rather tight quarters, but a large selection. Attitudes at the register can be good or not so good. Depends on who is on the schedule that day.
Kenneth Kilgour: The staff is helpful and available. For a small store, it has an excellent selection. The guys in the paint department are terrific.
Sharif Gonder: Nice hardware store. Neat & organized, validated parking.
Max O'Rourke: Was looking for some heavy-duty tools, paint, and to replicate my keys. A young employee named Caleb was able to help me find it all! I was in and out in no time, very efficient.
Uncle Poodle: Shopping experience here is generally positive. Staff is friendly and always offers to help.
10. Glover Park Ace Hardware - Washington
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4.6
165 reviews
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Address: 2233 Wisconsin Ave NW, Washington, DC 20007
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 333-6378
Business type: Hardware store
Sam C: This is a great hardware store. Staff is helpful, selection quite decent, and right in my neighborhood. Could I save a little bit of cash by driving out to the deep burbs for the Home Despot or similar? Sure, but would I? Absolutely not. Icing on this cake: they always accept my Ace coupons, even if past their expiration date. Now that is ace in my book.
MAC Cover: I am rating Glover Park Ace location a 4 because the gentleman who assisted me was very nice in spite of this mean nasty new world we live in. The only issue I have was I placed my order for curbside but the store was unable to locate the order which caused me to go inside the store which I loathe. Love my Ace Hardware!
Campbell F: I love this place! The staff is usually super knowledgeable and helpful and you start to feel so collaborative that you want to come back and show them the results!
Matthew Berning: Good use of a small space, reliable place to pick up supplies for small home projects and interesting plants -though sometimes a bit disorganized
Rozan Cater: Although I requested curbside pickup, I had to go in the store. I was the only customer, tired of waiting I got the item from the shelf, showed the cashier and left. I seem to have interrupted break time. Not worth it!
John Thompson: The store staff was very helpful in locating some small clips that I needed to create a display
Jennifer B: I was surprised to see what a huge store was hiding here! Super helpful employees, too.
Hugo Toledo: Not gonna lie: one of the best places to go when I was in DC helping loved ones move in to a new place. Look: big box stores have their place but the number of folks available to answer questions and the depth of attention and knowledgeable service we consistently received on our 3…4 trips there make it a favorite. Check them out!
11. Lowe's Home Improvement - Washington
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4
1967 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Outdoor furniture store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
12. The Home Depot - Washington
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3.9
1958 reviews
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Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 526-8760
Business type: Home improvement store
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
13. Walmart Garden Center - Washington
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4.4
9 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Outdoor furniture store
carolyn jackson: I love buying the plants when there in season. They always have a nice selection of succulents. With a reasonable price.
14. Petworth Ace Hardware - Washington
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4.4
401 reviews
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Address: 1240 Upshur St NW, Washington, DC 20011
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 726-2658
Business type: Hardware store
danceswithcars w: While the renamed store still hosts TheBikeHouse on the edge of the parking lot and tools inside, not much else has changed, afaict, still kind of unpaid day laborers in relation to a for profit store. When at Qualia it was coffee/light foods and taking over the back yard. This tools, supplies and learning some basic mechanics. How to change a flat. How a ratchet works. On up through what can be done with bikes... At times I wish TBH would takeover a foreclosed property and have a home... Until then I guess buy cold sweet liquids while baking to death in the heat without bathroom nor filtered cold water access. FWIW I was at the (original) opening with council member(s), food truck, etc. District HW (w 🚲), old Capital Hill Fragers that burned, saw deceased mayor there, etc.
Mark Pry: Excellent hardware store in the Petworth area that typically has everything I need. The staff are friendly and helpful. Chris was especially helpful when I needed to grab a few bags of mulch!
Kerry Keys: Staff have been friendly and helpful to me on several occasions. Chris was a great help recently when I needed to find the right size screw for my bike rack.
Denise W: Same nice store but they got rid of my favorite guy, Steve, who had been at that location for years. No one there has the knowledge he had.
mat t: Great having a shop close to home, open on Sundays, have what I want, friendly staff and not expensive. Done and back to the game!Thanks Ace and jneely!
James Rayford: The service was horrible. After standing in the isle for 8 to ten minutes I had go get someone and his response was go get it bring it here. Then finally coming to help with one item only he disappeared. So I walked out.
Ian C: Great selection and friendly staff. Chris helped me find the weird bolt I was looking for very quickly!
James Knupp: Everyone is always friendly when I go, Chris in particular has helped me out quite a bit.
Rinaldo Pressley (Rinny): Nice Hardware store in the neighbourhood prices as low as the Big competitors.
15. W.S. Jenks & Son - Washington
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4.8
180 reviews
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Address: 910 Bladensburg Rd NE, Washington, DC 20002
Schedule: Closes soon ⋅ 7PM ⋅ Opens 8AM Thu
Telephone: (202) 529-6020
Business type: Hardware store
Paul Askew: It was great like always the employees have a fantastic way of assistant with whatever you may need or will create another product that will the prices are also remarkable good. I would recommended my friend and family when it come to there hardware needs. Keep up the good public business Services that you all provide. Thanks
Norma Rivera: I am very impressed with how friendly and knowledgeable the staff are. This store usually carries everything I need. They even saw wood for a nominal fee. I’m so glad W.S. Jenks & Son is within walking distance of my home. It’s convenient, affordable and well-organized.
Brittany Janeice: Everything you need from high quality tools, to plants and plant accessories. Excellent business model; as they are focused on maintaining clientele satisfaction, over quick sales. Knowledgeable and helpful. My neighborhood hardware store!
Fred Bauer: Last time I was here was over 40 years ago. They have SawStop saws in stock and on display so worth the visit.
Eden Rubinstein: WS Jenks is the bees knees. I ordered a Sawstop tablesaw and they were VERY helpful. They had a guy come deliver it to me and I think they even have a service to set it up for you which I didn’t opt for…but kind of wished I did while I struggled with the 500lb beast in my shop. The thing about WS that they didn’t tell me about was their rewards program, which is pretty good and I’m glad I opened what I thought was a piece of junk mail which turned out to be a $90 gift card essentially. I purchased a dado brake for my new favorite saw with them after my superb experience buying my saw. I couldn’t find one in the tablesaw area so I had to ask am employee for help who went into the back to go get one. I’m not really sure what the story was on it, but the box said dado brake, but the actual product inside was a standard brake – so there was no way it would work with a dado blade. I of course didn’t know this and it sat on a shelf for a few months before I got my dado blade. After 3 months, the receipt was long gone, I realized what had happened and was very upset. I left a poor review and the very next morning they contacted me. WS Jenks offered to ship me a BRAND NEW dado brake so I wouldn’t have to drive up again from southern MD. They even offered to pay return shipping on the bad brake which was now covered in sawdust from being in my tablesaw and without a receipt. Their customer service is top notch and they go beyond most other companies these days. They have a really nice store that I love visiting and all the staff I have worked with has been super duper helpful and really knowledgeable. They bent over backwards multiple times for my business and I’m a happy customer.
Jon Sweitzer-Lamme: All the staff are friendly and knowledgeable. A great place to go for all your urban gardening needs. They also cut keys!
Kye Lippold: Excellent selection of hardware, and a great garden center.
16. Walmart Garden Center - Washington
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2.4
14 reviews
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Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Outdoor furniture store
Paula Cambronero: No garden center at this location
Lesley Dickson: There actually isn’t a garden center here. Very misleading.
Dina Mansour: There is not any gardening items, wrong information from Google.
Cindy Hong: Wrong information by google. There is no garden center in this location!!!!
Rajiarmani: It was a Great experience.
Andy Harvey: Aaaaggghhhh!!! No garden centre
Eli Richman: Not real
Juan Francisco Minetto: Terrible customer service
Patricia Amparo Carvajal Cañasto: (Translated by Google) Some workers are very unpleasant in customer service (Original) Algunos trabajadores son muy desagradables en atención al cliente
17. Walmart Supercenter - Washington
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4.1
5946 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
18. Walmart Garden Center - Washington
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4.3
47 reviews
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Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Outdoor furniture store
Phyllis Morris: Walmart is always a great place 2 SHOPE! @ WHAT EVER UR NEEDS, TRY IT U BE glad u did.
Andrea Moreno: Cashiers are slow and under trained, management staff screaming across the store from self check out to last register
Shirley Coleman: One of my favorite ❤ places to shop!
BUSY BEE TEE Davis: Never enough cashiers long lines
Roblox Life Salsa: Wow I live in California but I went to Maryland and I wanted a soda so I went to this store and it is great
lavern curtis: No help to lift trees
Julia Eng: This is not really a garden center. No plants.
19. DICK'S Sporting Goods - Washington
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4.2
487 reviews
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Address: 2470 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 9PM
Telephone: (202) 971-8214
Business type: Sporting goods store
Aaron Contic: Came into this location to purchase a set of irons, found a set of Taylormade M2 irons that I initially thought were correctly priced at $499. I asked the team member working in the golf department that I was interested and ask where the rest of the set was. He replied that the rest of the set was missing. I asked what was the current price with 3 clubs of the 7 iron set missing? His response was “that’s the price, my manger won’t change it for some reason, but you can ask him” So I asked to speak to the manger which He initially said was available. I was then told that the manager currently on duty was conveniently on a conference call and was now unavailable and the answer was “NO” on a new price for the remaining clubs. To start the team member was friendly and helpful. That being said. I’m also a manager in retail and if a customer asked to talk to a manager about a reasonable question. Im not going to have my employee have to tell the customer “NO” That’s terrible customer service and it’s also a bad business practice to try to sell customers a product that’s missing pieces for the same price as if it’s not!
Maritza Cooper: Always a pleasure to visit this location. The store is always clean and organized. You usually get greeted as you walk in the door. The associates are always helpful and pretty knowledgeable. They will go out of their way to help! Well stocked too! Bought a fitness trampoline to keep a 7 yr old from going stir crazy in an apartment during these NO School days! Hope it works! It was Waaay up high. Had 3 different associates make sure I got what needed. All while helping other customers.
Ara Koh: Ok location compared to other ones. Nicely organized but their shoes selection is not so great.
The Next King: Shallun was amazing!!!! Great help. First time coming to Dick’s Sporting Goods and I was impressed I will be back thank you.
david fegan: good experience shopping here today. multiple staff members were helpful.
Angie Owens: oh my goodness I was on the phone with my cousin, while she was shopping for football cleats for her son. When I tell you that the amount of "OUTSTANDING" customer service that the professional young lady "Ryan" gave to her while she was shopping was absolutely amazing!! I had to tell my cousin through the phone to please tell Ms. Ryan that the level of coatomer service she gave was "THE BEST" that I have seen in a very long time. Ryan if your reading this please keep up the good work!! I am extremely proud of you young lady.
Liliana Gonzalez: Zach did a great job helping me find the the gym equipment I needed. He even helped me load these items into my car after I doubted if the gym equiptment I bough would fit. Thank you so much to him and Horse for the exellent service!
Bella Adoni: Varieties of sports goods. Place was clean and staffs very attentive. They acknowledged us at the time of entry. I and my friend were the only customers in the store. I could have given the store five stars if the price for most of the items were reasonable.
20. Target - Washington
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3.6
777 reviews
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Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 777-3773
Business type: Department store
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
