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1. Social Security Administration - Washington
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5
97 reviews
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Address: 1905 9th St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
Beza Mitiku: Don’t ever come here we waited outside more than 3 hours to get in inside I have no reason to lie , I have no idea how this happened in government office what do they even get paid if they don’t get their job done it’s waisting time I mean we have so many people jobless in this country who can work better than this slow non experienced lazy workers . And I don’t think their is supervisor that at least control this , and they always wait their lunch time so that they will get more time to waist. so try to come taking day off from work cuz u will be here all day but might not get done on that day also.
Maya Stone: They never answer. Ask for a ton of documents to give me my child’s social security number. I called the other office in dc and they mailed it to me right away with no issues. The day I got the number from the other office this one was still demanding more documents from me and won’t mail the Ones I submitted back months later.
Juan Macias: This location was busy when we arrived but everyone that works here was friendly and helpful. I would like to give a special Shout out to Ms Ashley who was working at window number 9 today for her amazing customer service.
Iryna F: They didn’t even let you in. Now Covid restrictions are dropped by federal gov (I work there myself) and they didn’t allow me to change my name due to marriage, just gave me an envelope to send it without any words. People were standing outside. So rude and unprofessional.
Michelle Steele: This review is intended for the 2041 Martin Luther King Jr Ave SE #130, Washington, DC 20020 SSA location. Not sure why Google transferred it to this location. On January 14, 2021, I mailed in my personal documents to the Social Security office at this location in order to process a name change on my card. On January 30, 2021, I received my new social security card in the mail. I received the documents I had mailed in a few days before this. I was amazed at the speed that the office processed this during COVID, since I was also worried that my documents would be delayed due to weather as well. I made a total of 3 calls to the local office during this time; and did not wait longer than 10 minutes for any of the calls. All of my calls were answered with courtesy, and they answered my questions with the correct guidance. Kudos to the employees at this location- I am puzzled by the negative reviews since the location has been virtual since March 2020. I experienced extremely efficient service with a less than 2-week turnaround.
2. Social Security Administration - Washington
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5
73 reviews
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Address: 2041 Martin Luther King Jr Ave SE #130, Washington, DC 20020
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
Julia Walter: I had a great experience with this office. From scheduling the in person appointment to the actual business I had to take care off everything went very smooth. The officers were most helpful in explaining the documents needed and the service was super efficient. The officers were very friendly.
Karim Washington: Very poor service and helpless . Wasting my time to go this location.I go to twice to update my card . First time they do the mistake not taking my documents properly. Second time they do the same thing. We need work 5 days aweek to support family. This location like to waste our time..
francina h: Very rude no one want to help I sent over my information no email no call back nothing since covid started about my ssdi now they stop my payments I reported them and received letters saying my payments will continue after my documentation I sent in. Need help worst
Rian Hayes: I got married in June of 2021, because of covid all documents are to be sent through the mail. It is December and I have not received my marriage license nor my birth certificate that was sent in the mail to this office. I have called several times and all of the managers continue to redirect me but never help. This location is absolutely unprofessional and I would not advice anyone to send documents through the mail to this location. You may not get them back.
Krisley Rojas: I’ve been calling for at least 3 times RIGHT NOW, every time the phone is ringing they just pick up the phone and hang it up on me without saying a word.Rude, unprofessional.
Muvah Blessed: Why appt dates giving for weeks later some of us do have emergency situations and priories where we need SSC ASAP
Michelle Steele: This review is for the 2041 Martin Luther King Jr Ave SE #130, Washington, DC 20020 SSA location. On January 14, 2021, I mailed in my personal documents to the Social Security office at this location in order to process a name change on my card. On January 30, 2021, I received my new social security card in the mail. I received the documents I had mailed in a few days before this. I was amazed at the speed that the office processed this during COVID, since I was also worried that my documents would be delayed due to weather as well. I made a total of 3 calls to the local office during this time; and did not wait longer than 10 minutes for any of the calls. All of my calls were answered with courtesy, and they answered my questions with the correct guidance. Kudos to the employees at this location- I am puzzled by the negative reviews since the location has been virtual since March 2020. I experienced extremely efficient service with a less than 2-week turnaround.
3. Social Security Administration - Washington
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5
107 reviews
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Address: 1300 D St SW, Washington, DC 20024
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
Aiden McDaniel: Really great and so easy experience. I had to do a name and gender change on my social security card. I had the application and all necessary paperwork in hand and prepared before I came. I showed up at 10:12, and had this all done by 10:45. Was even able to park out front. Everyone was kind and really, a super easy experience. I recommend coming to this office. There were only about 4 people in the waiting area and I was called quickly.
David Yip: Mask is needed to enter the office. Short queue both days I was there, just stand on the blue dots and move forward. Fast and efficient service as I submitted my application online so it was just waiting to speak to an agent. Total time < 60 mins.
Giulia Azzolini Saugo: I showed up without an appointment to request a Social Security Number. A very kind employee helped me out. I filled a request and he registered me on the system. He gave me a receipt and after 5 days I received my SSN in my mailbox. Living in Virginia I should have gone to Social Security Administration in Arlington but they nicely helped me regardless. I spent 45 minutes at the office.
Jacob K: Horrible, Have been calling the number over 2 weeks never connects, then went to the office the security door person is RUDE, really rude. I explained the phone system doesn’t work, but they constantly repeats same word “ call the number to make appointments, no walk-ins”. BUT THE NUMBER DOES NOT WORK. They don’t want to understand nor listen. If you insist your work they threatens you.
Chaturbhuj bhojwani: This social security office is hard to find, It is very small office next to the building parking entrance.
William: Currently impossible to get service due to a textbook catch-22: No walk-ins, you must have an appointment. How do you make an appointment? By calling the number. But the phones no longer works so no one answers and you cant make an appointment. And if you ask to be seen because you are already at the office and the phones are down? “Not without an appointment sir”
4. Washington Social Security Office - Washington
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5
8 reviews
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Address: 1905-B 9th St NE, Washington, DC 20018
Telephone: (800) 727-1213
Business type: Social security office
Vrronique Jones: This starts out with an offer for a Walmart card that you might have won. How is that appropriate or even allowed for a government agency?! This is crazy.
Andrea Herrera Palma: THIS IS NOT THE SOCIAL SECURITY OFFICE NUMBER, PLEASE DONT GIVE THEM ANY OF YOUR INFORMATION.
Alexander Donaldson: Even though you have an appointment. You still have to wait to be seen.
Transition Assistance Program: This is a scam! Not a real social security office
5. U.S. Social Security Administration - Office of Disability Adjudication & Review - Bailey"s Crossroads
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2
22 reviews
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Address: 5107 Leesburg Pike, Falls Church, VA 22041
Schedule: Open ⋅ Closes 4:30PM
Telephone: (703) 605-8000
Business type: Social security office
Daj Monroe: Its only one male worker who is helpful and not rude that works here ! Its one lady who is very rude for no reason and gets loud for no reason. People need to remember tables can turn and should watch how they treat people.
Elizabeth Cotton: I will be dead before I hear back about my appeal. I worked for 30 years. I lived with manic depression for most of my life. 4 of my siblings all received Disability because of the same affliction. I also have been diagnosed with colon cancer and have been through chemotherapy. Hospitalized many times throughout. I tried working again but failed miserable. In the last month I have been diagnosed with RA. I have lost hope.
Khay Williams: Why is there no zero star option here? The ambivalence of the people who work for this place reflects the amount of concern and help that is provided upon calling. Shame on the government for not providing US citizens with quality answers to queries concerning life decisions for the applicant. The employees are robotic and trained to provide general employee manual answers. Not helpful or informative to be a government establishment funded by taxpayers. I will leave it at that and not expect any change. Zero Star.
S Ragan: Did not visit office but I did call. This Social Security Office is not a general type SS office where you talk with counselor about your benefits or get a SS Card replaced. This office is for Social Security Appeals only. A person would only come to this office after Social Security has been denied, the person files an appeal, and is directed to come to this office in the Appeals process. For general SS Office Services, visit the office at 6295 Edsall Rd # 190, Alexandria, VA 22312 or the Fairfax location at 11212 Waples Mill Rd #105, Fairfax, VA 22030. posted 2/14/2019
Mike Greeno: ***IMPORTANT*** This is SSA Headquarters, THERE IS NO Social Security FIELD OFFICE here....SAVE yourself the trouble and the PARKING FEE for coming here...The Nearest office from this location is ((( 6295 Edsall Rd #190, Alexandria, VA 2231))) Which is open on Monday to Friday from 9 AM to 3 PM) [[ Wed 9 AM - 12 PM]]
G O: Please take notice, this is not a SSA file place. You can only go to the Lobby floor, and armed guards with give you a paper with SSA file offices address around this area.
Denise Kuhn: This office is very pleasant, but when it comes to judges signing off on your case it is very slow and you have to wait longer because they are so backed up. But that is more money coming to us for back pay.
6. Social Security Administration- Call for Appointment - Hillandale
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2.1
195 reviews
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Address: 10230 New Hampshire Ave, Silver Spring, MD 20903
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
mf zxen: Excellent Service! Quick and easy i was able to receive a help for a replacement card of my social security. I got a receipt stating that my card would be coming in the mail in approximately 2 weeks. I received help from the Asian man at office number 3.
Jessy: I’ve had the best experience ever at this office . I was so scared to drop my passport off at this location because of all the negative reviews . I updated my citizenship and my name . I dropped my documents off on a Friday afternoon and my new social security card was in my mail box the following Friday . After 3 weeks my passport didn’t come back so I called and the representative on the phone told me I would get a call back . 7:30 am the next day a I got a call from Kimberly with information about my passport . She gave me the tracking number and told me when it was sent back to me , she even told me to call back if I didn’t get it . Happy to say I got all my documents back and I want to commend this office on a job well done .
Fasika Ejigu: I don’t usually write reviews. Also, I never have a good experience with Social Security Offices however I had the best phone call appointment today. Ms. Rodriguez was very patient and knowledgeable. She answered all my questions without any hesitation. I am very satisfied by the service I got today!
Rediet hagos: This ssa office is the worst government office I have ever experienced. I was calling for months and when I finally got a hang of someone they pretended like the line was cut off and they hang up on me. It’s not only it’s unprofessional but I don’t think government office should work against the residents. People with disabilities and other serious issue have to deal with this none sense. They have to come up with a better plan.
7. Postal Plaza - Washington
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5
2 reviews
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Address: Washington, DC 20018
Business type: Social security office
Dan OC: Office reopening Friday, May 25, 2018.
8. US Packers & Stockyards Administration - Washington
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5
1 reviews
9. Social Security Administration - Prince George's County
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2
168 reviews
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Address: 7401 Forbes Blvd Suite C, Seabrook, MD 20706
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
Lee W.: This is the absolute worst! I feel like I’m in a uncivilized country! After standing in the hot sun for two hours now I’m waiting for at least 2 more hours! Even worst they have empty row of seats where someone can come in out of the heat! They are ridiculously slow and no consideration for those outside and Security won’t call the next person in after someone leaves! Why don’t they just go to all appointments or close until they have enough Staff!!! Everyone should write their Congressman about this office and the treatment to Taxpayers especially Seniors!
Mama Jai Love: Have elders and disabled standing out in heat with no care or consideration. No seating providing in or out. Safety measures non existent if most customers outside. No tickets or line order to be found. Do better. How is this safe for anyone? Been outside for an hour in sun.
Rammy Akins: This branch office does not earn a star but I had to click on it for me to be able to post this review. I have been calling this location for the longest to make an appointment because when I went there physically, I was told that the branch does not accept walk-ins nor make appointment on site that I will have to call to make an appointment. Every time I called no one answers until yesterday at about 3pm after waiting on the phone for an hour plus, some guy came on the phone and he asked me what my status was and I told him that I am a permanent resident and that I will like to apply for an updated social security card, then he hang up on me. For the benefit of doubt whether the phone was disconnected somehow, but to my greatest surprise the automated service relayed that the office was closed for the day. I WAS VERY UNHAPPY ABOUT THIS! Why should it take so much to do very little things in a civilized nation? I do not get it at all.
ALW: Giving 3 stars because of the 2 and a half month wait time for me to receive my card and documents back. If you are planning to get married and are updating your name, know that it may take a lot longer than 2 weeks for them to update your information. I didn’t need to mail in my documents or make an appointment to submit my application, they have a Dropbox at the front of their office that allowed me to drop off my documents right there at the office so that made it kind of convenient.
10. Social Security Administration - Springfield
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2.4
231 reviews
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Address: SUITE 200 5510, Cherokee Ave, Alexandria, VA 22312
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
Debbie Morgans: I was there early on a Monday morning at 8:00 am to get in line. Doors opened at 9:00 and I was out of there by 9:45! Great new building with appropriate Covid precautions. Staff I dealt with were friendly and answered all my questions. Very fast and efficient experience.
زكي الحمصي: The security treats people with contempt under the pretext of covid 19 and says an appointment and people are not allowed to ask employees
darwish sahil: The state reps and senators seriously need to take an action and observe the social security office responsibilities in person. Off course they’re federal funded, but they are truly wasting Virginia residents time. The personnel are super rude and unprofessional. Their working policy and website just sucks!! One will follow the website direction and wait in brutal hot and humid day for hours and hours to get his work done. But, when you get in, a very cheap and rude worker will claim that you are wrong and I don’t know about website I can’t help, you better leave don’t waste my time. But he has no clue that a family with three young kids waited outside for hours to get in and has all documents in hand for name change purpose, but get reject in one minute and he won’t listen to you and won’t accept your documents such as passport, court order or at least look at it. The Worst part is there is no supervisor, everyone is a boss. It’s time to bring a change and assign some responsible people in the office and take care of all Virginians with respect, care and satisfaction.
Don Juan: Get there 20 minutes early. I waited more than an hour in line just to sit some more inside. They need to just close the building if they’re this heavily understaffed. Even the DMV was a more pleasant experience during COVID.
shante dundee: One of the WORST places to try and get help. If I could have put 0 stars I would have. The phone lines open at 9am, I called about 905am and was able to speak to a live agent. Of course, not only was the agent rude and seemed irritated with my call, soon after asking to speak to a supervisor, I was told that there isn’t one and she hung up the phone. I then call back, now this time waiting on the phone for about 25 minutes or so. Finally someone answers the phone but all I can hear on the other line is the sound of people talking in the background. When I say hello, the phone disconnects again. The sad part is, there is no one to check and make sure that the social security employees are being respectful and trying to help the person in need to the best of their ability. It’s frustrating that for months now I’ve been trying to get help and still have yet to get it. I’ve tried going up to the office, making an appointment but was told that what I need help with, they currently are not assisting people in person, only particular cases. Not only is it unhelpful but it’s a burden to continue to call, just to get incomplete answers, hang up calls and disrespect. If you have to contact this office in anyway, good luck getting a clear, concrete answer. Every time I do speak to someone, the result and answer is always different, even though the problem is still the same. In need of help and they do not care.
11. Social Security Administration - Camp Springs
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2.6
89 reviews
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Address: 6110 Allentown Rd, Camp Springs, MD 20746
Schedule: Open ⋅ Closes 4PM
Telephone: (800) 772-1213
Business type: Social security office
Dyana Smith: Everyone I encountered was polite and professional. If you come prepared with what to expect then you will have no problems. Due to federal government protocols you may have to wait outside for a while as they clear out. The security guard politely explained this to us and when it was time to enter he came out let us know. Check the website ahead of time and make sure that you bring all forms and documents.
LaTanya Hill: My husband and I just left here for a name correction . The service was absolutely superb. I read the reviews and they were horrifying 😳. We experienced the opposite of the bad reviews. We give them 10 stars from security to employees. Keep up your great work guys!
NIcoll Garcia: HORRIBLE SERVICES! Not once answered the phone. I wen to the office, they said I needed a preview appointment and that they couldn’t answer any questions I had.until I made the appointment. HOW AM I SUPPOSE TO MAKE THE APPOINTMENT IF THEY DONT ANSWER THEIR PHONE. This is TERRIBLE!
C Roberts: The staff here are rude and unprofessional here. I have been trying to get a copy of my sons social security card since December. I mailed in an application AND placed another one in their drop box and it STILL hasn’t been processed. I just called to check on the status of my application and the staff member hung up the phone. Please avoid this place at all cost
Phill Tiddle: horrible got hung up on this is supposed to come out of my tax dollars horrible clowns👎🏻 I don’t even feel safe that I give out my Social Security number almost wanna say that’s a fraud number If how the representative talk to me and hung up…..is this Number even legit or real.?????😳😳😳😳😳😨 didn’t even mean to put a star it should be a negative star
Tiffany Rucker: This is the worst office ever to deal with. I have been going back and forth with this SSA office since September 2020 and I still do not have my new SS card! I have sent in all documentation required and its still not enough! They asked me for my original marriage certificate and then sent it back to me folded up with red writing on it!! How disrespectful! I am contacting every agency above them to complain on this incompetent office! I understand that we are in a pandemic, but they are working from home and it shows!!!!! Governor Hogan need to know about how terrible this so called government office is being run and trust me I will make sure he knows! Stay away from this location if you want professionalism and Service .
