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1. Tiny Jewel Box - Washington
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5
142 reviews
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Address: 1155 Connecticut Ave NW, Washington, DC 20036
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 393-2747
Business type: Jewelry store
Luke Penella: Absolutely terrible place to shop!!! Stay so far away from this business. I was ready to buy a $7k IWC watch of my dreams. I’ve been looking for this model forever..I had the cash in my pocket. I got a phone call at the store confirmed by the client I just made a huge business deal!!!! I just found out I made over 1 million $ from an artist from the the night before. Of course i was a bit excited. They didn’t like my energy and had security escort me out?!!?! If you find yourself in this joke of a business find the sales person George he was fantastic!!! I’d give this place negative stars if possible. I’m in the music business. I’m a nice kind human being. This is first review I’ve ever wrote. I came back later in the afternoon to buy the watch as it is my dream piece but the only sales person George that had a soul was at lunch so they lost a 7k sale.. please don’t shop at this horrible place
Shahin Yousefzadeh: I’ve always felt a sense of warm welcoming here from the first moment I visited a few months ago. From the man greeting me to my right when I first walk in, to Brian the most helpful and kind person that guided me through my experience, and to Matt the owner who makes you feel like he just welcomed you to his own home. The quality of service and attention to detail working with Brian is beyond what my expectations were. This has to be the first and only place to come when seeking to purchase jewelry, watches, or gifts to build memories with loved ones.
P B: I understand the current watch market and luxury goods market - there are waitlists and backlogs of orders, I get it. My experience with TJB was bad enough for me to spend the time to write a review. I tried to purchase a Rose Gold Rolex watch from this store and knew I would have to wait several months but was told no waiting and instead I needed to “purchase other low desirable items first” to “build a relationship with them”. I don’t think that’s how Rolex wants it’s retailers selling their watches, forcing customers to buy other brands first. I was offered an ugly undesirable Patek and told I had to buy it if I wanted any chance at my Rose Gold Rolex. I of course passed. Liljenquest & Beckstead (further away) did not do this with me and added me to their waitlist and sold me a different Rolex model without requiring me to buy anything else from them. Stay away from TJB and their unprofessional greedy sales tactics.
Adam: Fantastic experience from each employee I have met there. But more specifically, my wife and had a wonderful shopping experience with Brian Ehteshami when we tried on and later purchased a Rolex. From the time we first visited to when the GMT became available, Brian displayed professionalism, an excellent sense of humor, and set realistic expectations for a brand in high demand world-wide. I have confidently recommended and will continue to recommend TJB to others for their great service, extensive selection of Swiss watches, and high quality jewelry.
Jeff Mccarthy: What a great experience here today. Both Monette and Jorge were amazing and I highly recommend them. Thanks so much!
Kwadwo Tuffour: I had an excellent experience of purchasing my first rolex thanks to Pouriya and everyone else at Tiny Jewel Box. Great people that are dedicated to helping their customer, so I look forward to going back here and I dont hesitate to recommend friends whenever they ask me.
2. Crown Pawnbrokers - Washington
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5
95 reviews
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Address: 1726 14th St NW, Washington, DC 20009
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 332-2522
Business type: Pawn shop
Francis Jafari: I have been to many pawn shops throughout my life! I’m a bit of a junkie for them. I love shopping there and finding great things for great prices. I will say crown pawn shop is by far the best I’ve ever encountered! Everyone there is so amazing and willing to help anyway they can! Just ask for mike and he will drop what he’s doing to help. He has always been fair and given me the best deals and gives top dollar for all my items. They also have a female staff member, mrs Jessica who has extensive knowledge of jewelry and can really help you with all questions you have and will work with your budget to help send you home with the ring or watch you desire! All in all this is a 5 star pawn shop and I would recommend it over and over again, so make it your first stop if you’re looking for great deals and great staff!!!
Response: Thanks for your thoughtful review. You are awesome
nick: Amazing service! I love this place! I just bought my wife and daughter last minute gifts, and they were all very helpful. They helped me pick out a necklace and a bracelet. The prices were great. I really liked the omegas and Rolex’s they have for sale. I’ll be back
Response: Thanks nick for the great review.
TODD DILLERSON: If your looking for the best place for any kind of assistance along with the best customer service available go to Crown Pawnbrokers. This place is ran by a unbelievable management and staff who make you feel comfortable and at home ! I’m a regular here and wouldn’t go anywhere else! Thanks guys !!
Response: Thanks for the great review Todd 👍
Carlton Reynolds: I have been a long time customer of Crown Pawn , they are hard working , generous and fair when it matters most , at least I can say that for myself I have been given a fair shake . . .
Response: Thanks Carlton.
Nakita Anderson: My son and I have been coming to this establishment for games since he was 5 he is now 12 and he loves to come and see these wonderful people. My son is into gaming and I’ve learned so much about it with their help and the greeting we get from everyone is so warming. They have been around for so long and the variety of things they have are reasonable and no matter the item, there’re always someone with knowledge of it, check them out, you will come out with the best deals and not to mention the politeness and helpfulness. We love them
Response: You both are so kind. Thank you. 😊
Leon Elliot: This place saves my life every time I’m in a bind and it’s the only place in DC where I can find quality products from my jewelry to my camera equipment love it here
Response: Thanks for the great review.
3. Solovey Jewelers - McLean
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4.9
8 reviews
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Address: 1475 Chain Bridge Rd, McLean, VA 22101
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 356-0138
Business type: Jewelry store
Caroline: This is an overdue review of the great experience my fiancé and I had shopping for rings at Solovey! Stacey, the owner, was extremely friendly and helpful over our several visits to the store. She also didn’t bat an eye at our modest budget and still managed to present a lot of options to us. In the end, she got her goldsmith to add a stone to an existing band for my engagement ring, and I got a lovely engraved wedding band at the same time. Highly recommend Solovey for their great vintage selection and customer service.
Laila Rosenthal: I went in to pick out an engagement ring because I really wanted something vintage and a my moms friend suggested Solovey. Awesome selection of rings, settings, and loose stones. Stacy was extremely helpful without being pushy at all. The prices were reasonable and she advised me on hardness and profile and all different types of options. Really great experience.
dominic stanley: Extremely rude from the moment she answered the phone. She really made me feel like I was a nuisance by the way she told me they normally close at 5, but she was leaving at 2, and that I should make an appointment for the next day. I went to the competition down the street, spent $3k on beautiful ring, and was treated like royalty!
Jack Solovey: Incredible Jewelry Store! Incredible Experience, Assistance, and Jewelry!
Evelyn Paulson: Great jewelry store!
4. I Gorman Jewelers - Washington
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5
119 reviews
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Address: 1133 20th St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 12PM
Telephone: (202) 775-8544
Business type: Jewelry store
Tanner Treschuk: I cannot recommend I. Gorman enough! I worked with Adam to custom create the engagement ring for my soon to be wife-Sarah, and she absolutely loves it! Going into this process I thought that I wouldn’t be able to create a ring that was worthy of being on her hand for the rest of our lives, but Adam proved me wrong. He made himself available and kindly guided me along the way to create something that not only perfectly represents the relationship Sarah and I have, but also lights up her face every morning when she puts it on. We went with something non-traditional, and I couldn’t have asked for a better ring to hide my teary-eyed face while proposing. I am truly grateful for Adam’s help, and his wonderful staff at I. Gorman, who created this one-of-a-kind ring. Thank you, Adam, and everyone else at I. Gorman, for making this beautiful piece of jewelry that my wife and I will cherish for the rest of our lives!
Natalie Aldea: I fully recommend I Gorman Jewelers to anyone looking for a wedding ring. Adam was extremely helpful in resolving the issue below. He went out of his way to make things right for my husband and I. The final ring is absolutely beautiful. We originally purchased a beautiful ring from this jeweler in person at the store. When asked what metal we preferred (14k or 18k gold) we opted for 18k. When we received the ring in store and read the appraisal at home, we were shocked and disappointed to read that the ring was made in oxidized sterling silver with an 18k yellow gold hammered sheet over the top of the silver. We had no idea that was even an option. Had the silver metal been disclosed to begin, we would’ve have asked to adjust or look for another ring elsewhere. As a result, I rated this jeweler a 2 star. However, shortly after we returned from our wedding, Adam contacted us to see what he could do to make it right. He invited us back to the store to take another look, then did everything he could to get us the ring of our dreams for the right value. If you are looking for a dedicated jeweler that will take care of you as a customer, I Gorman is the place. We will continue to shop with this fantastic company for our jewelry needs. Thank you Adam for everything. We are truly happy with the beautiful ring.
Zachary Goodwick: Had a wonderful experience with Bonnie who was so nice, helpful, and knowledgeable. She took so much time to go through all the options and explain everything to us and in the end we picked the perfect engagement ring for an incredibly reasonable price. Recommend I Gorman to anyone looking for engagement rings or any jewelry and will definitely be back.
Chloe Toler: We got our engagement ring and wedding bands at I. Gorman and they are beautiful! Their jewelry is so modern and unique looking. We get so many complements on our bands. We had a family diamond set into the engagement ring, and they were extremely accommodating with that. They are so trusting to work with - we will definitely be coming back to them in the future. Photos by: Chelsa Yoder Photography
Mark. Avery: It was a week before Christmas and my local jewelry stores did not have what I was looking for and most were at least 2 weeks out if I was to order it that day. Not a great selection either. I was afraid I missed the window. :( I reached out to I Gorman Jewelers with a quick phone call and spoke to Adam. He was very polite and I explained what I was looking for and that I needed to have it before the upcoming holiday. He assured me that he could assist and meet the deadline. Within a few minutes of speaking with Adam, he had an idea of what I was looking for. An hour later, I had photos, descriptions and even a brief summary of our conversation and what I was looking for. I made the purchase and 3 days later, I received the ring at my doorstep. The presentation was classy and the ring is beautiful and most of all my wife loves it!! From the first phone call to the communication and finally the delivery, they knocked it out of the park. If your looking for a Jeweler who has your best interest at hand, that can create just about anything, I Gorman Jewelers is the place to go. HIGHLY RECOMMEND!!
Miranda W.: My boyfriend and I visited a couple different jewelry shops before being recommended to try I. Gorman as we were looking for something less traditional. We were not aware that they were by appointment only until we were right outside the door and were able to read the sign. After a minute, Bonnie met us outside and asked if we had an appointment. Upon finding out that we were referred here, she quickly checked the schedule and allowed us to come in. She was very warm, and accommodating, helping us to find the perfect ring. While other jewelry shops didn’t seem to care, I mentioned that the standard size ring didn’t fit so it was hard to imagine it on, and Bonnie recommended I put the ring on my pinky finger to get a better idea. She also had me stand in front of a mirror so that I could see how the ring would look from a distance instead of just looking down at my hand. It was a great experience and you could tell that Bonnie really cared. I’m sure the rest of the team there is just the same!
Adam Owens: We had such a wonderful experience at I.Gorman! Bonnie was so helpful and patient as we looked at all the options. She also offered great advice on different types of rings and fit. It was a seamless experience, and I 100% recommend going here!
Frances Mbachu: My fiancé and I went to IGorman to purchase wedding bands and had an incredible experience. Adam Gorman and his sister assisted us with selecting wedding bands for our marriage ceremony. They were such a pleasure to work with! They were patient and really gave us the “small business experience”. The customer service was exceptional. Also, the wedding bands were unique, gorgeous, and of great quality. We had an amazing experience and will certainly go to IGorman for all of our jewelry needs.
5. Secrète Fine Jewelry - Washington
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4.9
76 reviews
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Address: 1607 Connecticut Ave NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 588-7275
Business type: Jewelry store
Alana Duran: I was looking for a place that could resize a few watches I bought online. I came in on a Monday evening and left one of the watches there so they could remove a few links for me. I didn’t catch the woman’s name (gorgeous white hair) who helped me on Monday but she was lovely and we shared some sassy banter as we tried to figure out readjusting my other two watches. I came back on Tuesday afternoon to pick up my watch and get help readjusting the other two. Alex showed/taught me how to adjust my watches and made sure they fit. Alex was patient and extremely helpful. The people here are kind and lovely and I will be back to purchase jewelry after my first few commission checks.
Clarke Birrell: I really appreciate the tailored assistance by the Secrete team provided at every step. Their shop is conveniently located and they have a custom ring process that was above expectations. I would fully recommend Secrete Fine Jewelry for custom engagement rings.
Kelly & Isaiah: We had an awesome experience designing our custom engagement ring with Secrète! This was our first experience buying fine jewelry and Mari was somehow able to translate a doodle on a post-it note into a perfect ring! Here are some conclusions from the whole experience: -Don’t be intimidated by the location—they had rings at a lot of price points and were really welcoming of the fact that we already had a family “heirloom” diamond -Ask a lot of questions! Mari was very helpful both when we were in the store and afterwards when I would send her questions by email. She guided us through the whole process, which was invaluable for such an important decision -Definitely prioritize an independent jeweler over a big box jeweler. Not only is the quality top notch, but you’re also getting a level of service/responsiveness that just can’t be replicated by the chain stores We are so happy with the final result that we’ll be going back for our wedding bands. Couldn’t recommend this store or Mari enough!
Rish Tanna: Wonderful experience here at Secrète having a watch resized. The watch band was a little more complex, so I was asked to come back after 30-45 minutes. Grabbed some lunch and came back with a ready watch. Will definitely be back!
Jonah Kaufman: I went to Secrète for a resize of my silver engagement ring. All of the staff was very kind and friendly. This was my first time ever at a jewelry store as a customer. They had my ring back to me faster than expected and the resize was done beautifully. I will certainly be back in the future!
Ryan K: I have never left an online review for any website/restaurant/service in my entire life. Don’t really believe in it. But I came in here about 3 weeks ago and had a broken band on my watch, looking to pay to get it fixed. The lady, Mari, took it and fixed it in about 4 minutes. Didn’t charge a dime. Great place.
Steve Surbey: Excellent jewelry store in Washington, D.C. area!! Top Notch. Very kind staff w/ very good owner too. Good selection of fine jewelry that is designed with such precision and artistry. I am so happy to have stopped in, and as a DC metro area local, I plan to keep going to see what is new and see what may still be there to purchase from before. Thank you so much!!
Emily MR: Ever since my now husband purchased my engagement ring in 2018, Secrete has become our go-to jewelry store for wedding bands, birthday and holiday gifts. The staff is wonderful - warm and welcoming. Highly recommend.
6. Pampillonia - Montgomery County
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4.4
28 reviews
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Address: 7114 Bethesda Ln, Bethesda, MD 20814
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 363-6305
Business type: Jewelry store
anne willoughby: I had a large collection of jewelry that I had inherited but were not my style at all. These things had been in a box for 10 years. I took the collection into Pampillonia Jewelers in Bethesda Row. The staff there carefully appraised the pieces and made me an offer for all but one piece. The offer exceeded what I had believed possible. They were highly professional, very courteous and saw me without an appointment. A great and positive experience!
Bonnie Z: I took my grandmother’s diamond to Pampillonia to have it made into a necklace that I had in mind. They exceeded my expectations and made the most beautiful necklace, by hand. They listened well and asked all the right questions and were all very friendly. I couldn’t be happier!
Kiki Burke: Pampillonia did a fantastic job with repairing my engagement ring. Quick turnaround time and warm, friendly service.
Response: Thank you Kiki for the kind words
Tara Huber: Let’s just say that I love everything about the store and the people who work there. Any piece made by them is outstanding. Each piece that I have brings me great joy. It’s really like family.
Julie Roby: Steve Pampillonia helped me custom design a right-hand ring that I absolutely love and is completely unique to my style. He patiently and artistically sorted through all my ideas from Pinterest to arrive at the design, then cast it in a plastic mold so I could see it on my hand before real metal and stones were used. This was very helpful in my decision making process and helped me feel confident that the money would be well spent. It was a lovely shopping experience and I highly recommend Pampillonia for all your future jewelry needs! They have gorgeous vintage pieces as well :)
Jesse Cowan: A great experience! For two years now I’ve sold jewelry to Pampillonia that was donated to (but too valuable to sell at) our school sale. They gave me the best prices by far of the 3 places I consulted, they repaired one piece, and they were knowledgeable and educated me about the pieces I brought in but knew little about. So glad they’re moving to Bethesda Row next year.
7. Tysons Watch & Jewelry Exchange - Fairfax County
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4.3
189 reviews
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Address: 8150 Leesburg Pike a3, Vienna, VA 22182
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (703) 893-0566
Business type: Pawn shop
Melanie S: Wow, so captivating!! I am completely thrilled with the beautiful bracelet that I received for Christmas from Tysons Watch & Jewelry Exchange. All associates are kind, professional and true jewelry experts. Nancy is especially amazing! Not only is she pleasant- she is knowledgeable, responsive and resourceful. She has a witty sense of humor and loves jewelry as much as I do. Plus, Nancy is a straight shooter and undoubtedly knows her stuff - and we truly value that. Additionally, over the years, I have purchased, sold and consigned various pieces of jewelry and luxury bags with this company. I’ve always enjoyed the process and felt that they were respectful, fair and honest. Lastly, I appreciate their focus on safety and making it a warm and welcoming environment for all who visit. Especially now, I believe it is important to support small businesses and even though we live in Maryland, they are always well worth the drive to Virginia. Many thanks to Nancy and Team!
Kate McCarty: I was given my grandmothers ring for my engagement ring, but it needed a new band. With such a precious ring, I had a lot of fear about the repair process. I am so glad I trusted Tysons Watch and Jewelry Exchange! The setting was perfectly preserved and the new band was exactly what I wanted. Rose was so patient explaining the different cuts, widths, and options available to us. With her help, I now have a ring that feels like my own, while preserving its long history. I will be a lifelong customer of Tysons Watch & Jewelry Exchange!
Matthew: When you choose Tysons Watch & Jewelry for repairs, you’re choosing Master Jewelers and Certified Watchmakers who are highly skilled in their craft. You’re choosing state-of-the-art environments that were specifically designed to perform the highest caliber of service. Perhaps most important of all, choosing Tysons Watch & Jewelry is choosing a culture that prioritizes the safety and perfection of each item that passes through their doors. I have had the pleasure of working with every person (sales, repair and purchasing agent) and always have had a great experience. Their team of hand-selected jewelers display not only noteworthy credentials but also years of experience, giving confidence of knowing your items are being placed in the right hands for the job. To name drop, Cecilio is one of my favorites to work with. She is incredibly knowledgeable and very personable. Like me, she thinks outside of the box-together we have created some amazing custom pieces. I have also worked with Nancy, Karen and Sue who were just as friendly and helpful. If you are looking for high caliber, proficient, and straightforward jewelry and watch repair service-look no further! I cant say enough positive things about the entire staff of Tyson’s Watch & Jewelry Exchange. As an antique & vintage jewelry dealer myself, I trust Tyson’s Watch & Jewelry with all my clients and personal repairs.
Ann Donnelly: I highly recommend the Tyson’s store for assistance with your jewelry questions. I spent an hour with Manager Nancy this past weekend. I have a ring that I love but I’ve been concerned about the diamonds feeling loose. Nancy went out of her way to correct the stability of the stones, and provided valuable advice regarding my other precious pieces. If you have questions or concerns, I would reach out to Tyson’s Watch and Jewelry Exchange.
reggie philips-santos: So I’ve worked multiple times with NANCY she helped me find the absolute perfect diamond for my fiancé and took her time to explain everything and show my pictures and help me make this experience memorable and fantastic for my fiancé and myself I’ve received nothing but compliments and praise from the setting to the diamond she has helped me set the bar high for my friends and family felaz go to Nancy let her help you as she has so willingly helped me and my cousin :) also not to mention I’m in New York and she still helped me in every step Nancy thank you again for this :D
Mary Beth Hayes: I brought in a unique raw stone that I wanted to have placed in a rose gold setting. Karen and Cecilio did an AMAZING job at creating my vision. They custom created a setting that is secure and more beautiful than I imagined. I was worried how it would look and how secure it would be, but they step by step included me in the entire process and let me see the setting before they placed the stone. Their enthusiasm and kind attitude made me feel supported throughout the whole process!
Michael Lazar: Could not have asked for a better experience. Without the help of Rose and team, there is no way I could have navigated the jewelry world. They were able to get me exactly what I wanted and made the proposal memorable. I would recommend the experience to anyone.
8. Christ Child Opportunity Shop - Washington
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4.3
41 reviews
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Address: 1427 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 12PM
Telephone: (202) 333-6635
Business type: Consignment shop
Kurt LaRose MSW LCSW LICSW: The antiques and the finds here are wonderful. The staff, volunteers, care so much about the items. Here I am reminded of my grandparents dishes, jewelry, paintings, dishes, silver, metalurgy, pocket watches, rugs .... and the iron statutes are just phenomenal. Today I found a 10k gold rosary engraved from 1924 ... with a historical attention to detail that is awesome. The people working in the store celebrate the items as you look.
Response: Thank you Kurt! We're so glad we were able to help you find some beautiful items!
rebecca leigh: A lovely store with beautiful things. Sometimes a bit pricey. The service is excellent and warm.
Sandra Biedron: Wow. Great place for vintage jewelry and everything else one needs for a home or office. Not only is everything repurposed but all proceeds go to children in the area that need help meeting their emotional needs. Found four rare Portmeirion pottery pieces as well as two pieces of vintage high-end jewelry. These were very fairly priced with the market. Excellent collection of dishes, silver, and crystal. Go there instead of doing a wedding registry! So much more green! Rock on Opportunity Shop - you made my heart happy today seeing things re-purposed! The place was packed!
Eric Rajendra: The best antique and bric-a-brac store in all of DC. Our family in Georgetown has given thousands of dollars worth in contributions of our own antiques we no longer needed and then we bought thousands of dollars more in antiques we needed!! This place is a gem for us Washingtonians!! The volunteer staff members are truly precious and really dedicated!! They love their work and make the entire experience of browsing a joy. The second floor has great stuff so GO UP!! Jewelry, silverware, Asian antiques, porcelain, etc! You won’t be disappointed. You need to return weekly as new consignments and donations come all the time!! Trust me.
Response: Thank you so much, Eric!
Randolph Lopez: Question the authenticity of the antiques and antiquities. Do not be misled. I was foolish enough to believe the descriptions that were displayed on the Asian pieces and the purity of some silver pieces that I purchased. I am not a seasoned collector. I only depend on the honesty of people; especially those associated with a “Christian” charity.
Tom Preston: Prices are too high, often higher than the antiques shops in the neighborhood. No bargains unfortunately. And reductions are not per standard consignment shops- only 20% every 60 days instead of every 30 days. Not sure how they stay in business TBH.
Response: Thanks for the feedback, Tom. We host flash sales on our Instagram and Facebook every Monday with 20% off select items. You may find some bargains there!
A. Greenough Dodd: Huge fan of this nonprofit consignment shop (aka The "Op Shop"!) that benefits the needs of DC area children. Always great finds, but definitely allow time to peruse the many items. Well-worth the search!
Response: Thanks for the kind words! We now have a Facebook and Instagram page where we highlight and feature different items. That may help you find some treasures! And yes we love our customers and their support of our mission of helping local mothers and babies in need!
Angela Van: Clean and organized decor consignment purchase structure (can see how the price drops by date). Always find something when I go in. Unfortunately, they just re-organized downstairs so the bulk is upstairs--no elevator.
Jonathan Fuhrman: Nice place for antiques. Everything has a date it came in and gets marked down every month. Prices are a bit high, but not outrageous.
9. Remix Recycling Co. - Montgomery County
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4.2
123 reviews
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Address: 7022 Wisconsin Ave, Chevy Chase, MD 20815
Schedule: Closed ⋅ Opens 11AM
Telephone: (240) 800-3552
Business type: Used clothing store
Henrry Palacios: Visited this store for the first time today and had a great experience! Staff is very friendly and the option of clothes was great. I was able to purchase two pants at a reasonable price and both were in great condition!
Maddie A.: Do NOT come here if you are looking for a large inventory or are in search of places to thrift. There are several other stores (such as REDDz) within a mile with much larger inventory and friendlier staff. When I tried to ask the owner (presumably) a genuine question about sales policies in the store, he answered my question in a manner so flip that it suggested I had asked him the most obvious thing ever. Additionally, this is not the place to be if you are looking for cleanliness. The store has a roaming cat and my mother had to step out after a couple minutes due to a reaction; there are other obvious signs of pet filth about. TLDR: this place is not worth your time no matter who you are.
Sherri LaRowe: Neat shop. Support a long-time local biz like this and score inexpensive deals that your closet will love. Its hard not to leave without something each time I visit. Just got a brand new Lilly Pulitzer dress (original tags still on it read $188) for $42. And a brand new Ann Taylor light pink work and fun appropriate skirt for $12 (still had original tags too!).
Sarah Kramer: Although it’s a small store, they always have a great selection of both gently-used and new apparel and fabulous inexpensive jewelry. Today I found five spring dresses, an unworn pair of heels, and new earrings for an unbeatable price. This place is leagues above Poshmark and online consignment stores.
Sharon: Went last week, it’s a small place but I feel that the selection is pretty good, especially for cute crops and jeans (compared to platos). I got some nike leggings for $8. I couldn’t find too much in my size (pants I’m about a 10-12 and I’m on the larger side).The people working were nice and checked up on us! Overall would recommend if you’re looking to find some thrifted pieces. (You apparently can sell your items here)
Amanda S: I’ve never had a pleasant experience at this store in the few times I’ve been over the course of 5 years. Racist, and unkind owner.
Jordana Coronel: I had an appointment today at 5pm and I was rudely stopped by a sign that was written on a backwards envelope stating that they had an emergency. Unfortunately they had TWO missed UPS notices since yesterday on their door! So not only did the store not notify me of this emergency today but has had TWO days to notify and cancel appointments for this "EMERGENCY" lasting two days. This was the worst first impression I have ever had. Please have the courtesy to tell your customers that you will be CLOSED till further notice. I would have saved on GAS and TIME.
Response: Thank you for taking the time to write a review of our business. A medical emergency prevented us from being open for a period of several days. I didn't have anyone who could run the store in my absence so I had to close for several days. I would have done things differently if I had the personnel to run the shop in my absence. Sincerely, Derek Kennedy
ks ks: Seem that the quality and service (new owners?) has changed. Much better at previous location. The guy was very rude about not wanting the items (didn’t even look at labels) which were 100% better than the offerings at the store - unappealing and very disorganized. Needs an upgrade and better service.
Response: Thank you for taking the time to write a review of our store. Sincerely, Derek Kennedy
Izzy Gieser: Remix has a incredible selection of designer brands at a really affordable price. My friend bought two pairs of leggings for $22. The people are super friendly and there’s even a store cat named Sushi. I am thoroughly satisfied with my experience shopping here and would definitely come here again in the future.
10. Brilliant Earth - Washington
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3.8
234 reviews
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Address: 3332 Cady's Alley NW, Washington, DC 20007
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 448-9055
Business type: Jewelry store
Thaddaeus Cox: My (now) wife and I visited the showroom years ago when shopping for an engagement ring, after selecting a few choices online. Without being told which diamonds were natural or lab created, as they sell created and ethically sourced, both my wife and I picked the lab created diamond to be the most beautiful. Four years later and the engagement and wedding rings are still as captivating as day one. Just purchased diamond earrings online for a Valentine’s present and my wife loves them! Prices were competitive with big name diamond jewelers and shipping was fast. Packaging was perfect for a gift too. Very happy with both shopping experiences and all three diamond products!
Paige Gressman: This is not a review of the Dc location because they were wonderful but rather Brilliant Earth as a whole. We received these rings on February 16th 2019. By April 8th 2019 I noticed I was missing three stones while traveling in Greece. My husband and I were extremely upset because it had been only been TWO MONTHS! I was also 6 months pregnant and not working or doing really anything in order to damage the rings. We had brilliant earth fix the rings and we received them around late May of 2019. Fast forward to mid pandemic I noticed I was missing 2 stone AGAIN and this time my center stone (a little over 2 carats) was about to fall out as well… since it happened during the shutdown we couldn’t go into the showroom until about June of 2020. We were going to replace the whole ring but they were going to take our ring and make us pay full price for a new one. Which was going to be $2500 out of pocket for just the new engagement setting. They were not going to let us trade in our ring and pay the difference so we decided on keeping the ring and have them fix it once again. Now it’s December 2nd 2021 and I lost a Diamond two days ago and one today. I want to WARN anyone who is wanting to purchase their “dream” ring and thinks it’ll last forever because you will not get this at Brilliant Earth. It will last you a few months if you’re lucky and I honestly do not do anything lol I drop my daughter off at daycare while my husband goes to work and I go home for the rest of the day to do homework for my masters program. Most of the time I do not wear my rings either because I’m home and I’ll only wear them when we go out. I’m highly disappointed in the quality of these rings and I wish they were better but sadly they are not. I now have to find a new company to trade my dream rings to and buy a new set so we don’t have to worry about constantly losing diamonds. It breaks my heart because I truly love these rings but they will not withstand the test of time. Save your money and buy literally anywhere else.
Anthony Jones: Not a review of the store itself, but if the company. Original ring was sent with missing diamonds in the setting. Sent back for repairs. Terrible communication in terms of letting me know what was happening with the ring. Furthermore, took way too long (over a month) for such a simple repair. Lastly when I called to find out what was going on, I was told multiple times the “guaranteed” shipping date was in a few days or a week… but when that day would come, nothing. I would call again and they would tell me the same exact thing. Finally got frustrated and said I wanted a refund and that seemed to be the only time anyone actually took me serious. Eventually they said they would make it high priority… which apparently they did because I finally got the ring back. Overall a stressful, frustrating, and very disappointing experience. Would NOT recommend this company to anyone. Doing research now, I see similar complaints from multiple people. Be weary…
Shawn DuBravac: Totally disappointed with the customer service at Brilliant Earth. Their website says you can swing by the store and they will work to accommodate you. We stopped by and there were zero people in the showroom. Staff is just standing around. Their unwillingness to see potential customers is baffling. The woman working the front door was completely unhelpful. The whole experience was extremely weird.
Alex Atkinson: My now fiance and I chose Brilliant Earth to purchase our engagement ring because of good reviews, many beautiful ring options, and availability of lab-grown diamonds. My fiance purchased the ring just in time for a special vacation where he would propose. The proposal went great, however, less than 24 hours after the proposal and my wearing the Cometa ring, one of the accent stones fell out! I had not done anything that would have caused this to happen in a well made ring that is intended to be worn daily and last a very long time. We contacted BE immediately to let them know and expressed serious concern with the quality of the product. They barely apologized and didn’t seem surprised that this had happened and said it could be repaired. We were both really wary of having to repair a ring we just bought and that I will wear for many years to come. Luckily, we were within our return window and opted to return the ring for a full refund. We don’t want other couples to make this same mistake and choose BE to make this once in a lifetime investment - their product is not meant to last a lifetime and, after reading more reviews online, I do not think we are the only ones to deal with stones falling out way too early. This is unacceptable and you should take your business elsewhere.
Abdulrahman: **Update to my review below 03/01/2022** Disappointed with customer service: We booked an appointment to resize a necklace, and when we got there, they informed us that they don’t offer the service!!! Keep in mind that I asked them before buying the necklace if I could resize it in the future, and they said “definitely”! Looking at the newest review, you will find why this place should be your last option! —— I received a call from the manager yesterday that clarifies why they can’t help us to shorten necklaces. Although the phone call did not fix the issue, I appreciate it! — I received new phone call and the store is now ready to fix the issue! Going to make an appointment and see how it goes!
Zal Sayari: Not sure how they were able to scrub our review- but they lost my wife’s engagement ring when we gave it back to them to have it resized. Then kept us in the dark for weeks about what happened and finally their solution was to compensate us with a similar engagement ring and the smallest Diamond earring they had available - forget any sentimental value with the lost ring!
11. Washington Diamond - Idylwood
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4.9
184 reviews
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Address: 1245 W Broad St, Falls Church, VA 22046
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 536-3600
Business type: Jeweler
Elizabeth N Ruhl: After having checked out a few other diamond stores in the area, I was disappointed with their lack of knowledge and/or service. It was then a friend recommended me to Washington Diamond. I had wrongly thought Washington Diamond was pricer than other diamond stores; they are not. From the moment my husband and I met with Tom, we were put at ease. The project we were working on was a complete reset to a diamond which included hard to find shield cut diamonds and a custom made band that had several requirements. Tom immediately had sources to call and stones for us to see the next day. Mind you, these are not stones that are readily available in the market - even for jewelers. He also went to work on designing a custom setting and had his goldsmiths work on the most perfect ring which fits beautifully against my entity band. Tom and his team included small, personal details which make this piece very heartfelt and stand out. Washington Diamond is a special place of talented people who are just as great with clients as they are with their craft. Tom and team, we look forward to working with you again! Thank you.
Response: I'm blushing! Thank you from all of us. ... Tom
Wayne Crowder: We had a concept for bands to accompany her engagement ring. Washington Diamond created exactly what we wanted. Superb service from knowledgeable experts.
Response: Thank you for sharing your excellent experience with us, Wayne! We appreciate you being a customer and are here for you anytime.
Todd Harrod: Tom and his team are not only exceptional professionals, they are warm and wonderful people who truly care about their customers and customers’ satisfaction. They taken great care of us through the years and they get my highest endorsement- Kudos to Tom and the folks at Washington Diamond!!!
Response: Happy New Year Todd! The Washington Diamond team appreciates your kind words, it is always a pleasure working with you
Adam Compton: I went to Washington Diamond with just a few pencil sketches and stones from our families, hoping to create my ideal engagement ring. Tom Daube helped me work through the ideas and find the best ring to use as a base, then the in-house team of jewelers made the finishing touches to make it a reality. They were able to beautifully set three stones in a unique ring that my wife adores. I had such a great experience working with Tom that we went back for our wedding bands, too, and he was able to get us exactly what we were looking for. All-in-all, Tom was an absolute pleasure to talk with and was not at all a pushy or aggressive salesman. If I recall correctly, our first appointment consisted solely of discussing my thoughts and him showing me a few possibilities, and I walked out empty-handed to check out a few other shops. I quickly came back to Washington Diamond after realizing they were the best! The rest of the staff is totally professional and courteous, too. I have nothing but great things to say about this place, and will certainly be coming back to shop for our anniversary!
Response: Thank you for the kind words, Adam! We're so glad to know you had a wonderful experience here. We strive in making sure all customers are comfortable and satisfied with our results. It is a pleasure being your jeweler, and we look forward to working with you again!
Michael Baer: My experience with Washington Diamond (WD) was absolutely fantastic. My girlfriend and I had been researching and shopping for an engagement ring for a few months prior to coming to WD. We set up an appointment together with Tom D. in October 2018 to see some of the stones and settings WD had to offer. Because we had been researching prior to our appointment, we knew much about what to look for in a good diamond (cut angles, proportions, etc.), but Tom did an excellent job explaining in great detail some of the questions we had which the internet had not easily addressed. He explained what standards WD uses when selecting their stones, and they are well within ideal the ideal range. We felt very welcomed, and Tom never pressured or steered us toward a purchase. A couple months later and after deciding on a center stone, I contacted Tom again without my girlfriend. I decided to go back to Tom at WD because I genuinely trusted him and felt that he would help me find the perfect setting. The quality of products and service offered by WD was also at the top of my list for reasons to go back. I had been to several jewelers in the past year, but Tom was the only one who listened and did not rush me at all. Plus he really knows his stuff! After I picked out a few settings on their website that I thought my girlfriend would love, I set up another appointment. Tom’s setting recommendation was the same setting I had in mind! Once again I could tell he had actually listened to me during our interactions. We agreed on a price and finalized the deal that day. A few days later I received a call from Erin stating that the ring was ready for pickup. When I picked it up I was blown away with how beautiful the ring was in person. I knew at once my girlfriend would love and cherish this ring forever, and I will always have Tom to thank for helping me through this process. My girlfriend and I are definitely going back when it is time to purchase our wedding bands. I highly recommend them for all your jewelry needs!
Response: Michael we are so glad your experience was so wonderful, that is exactly what we strive for! Thank you for the great review and look forward to seeing you again!
Bryan Doss: Terrible experience went in and gentleman who let me in was very arrogant and disrespectful with me. I was coming in inquiring about a trade or to purchase an engagement ring and disrespected me. Then went in and they apparently thought I had no knowledge of diamonds and they showed me the worst products they had. I left feeling like I wasn’t “Good” enough for there store
Response: Bryan, We certainly do not intend to treat people with arrogance or disrespect, and we are sorry you felt not good enough for Washington Diamond. For 53 years, we have served Washingtonians by appointment only. Since you came without an appointment, we did not discover our jewelry was poorly matched for your needs or that your items to trade-in were not for us. When we presented four examples of fine quality jewelry in your requested price range, obviously it did not please you. We apologize for your negative experience and hope you find something that pleases you elsewhere. Tom
12. Secréte Jewelry - North Bethesda
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4.9
31 reviews
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Address: 10227 Old Georgetown Rd, Bethesda, MD 20814
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 530-7892
Business type: Jewelry store
Olivia Lamanna: Secréte is absolutely the best! My fiancé and I worked with the most wonderful Kadya in designing my engagement ring, both wedding bands, and necklace and our experience has been extraordinary. Now my mom wants to redo her ring set so that is our next task! Kadya is a mastermind when it comes to design and can perfectly synthesize what you have in your mind and make it come to life! She was so great at explaining the process of designing a custom piece and really walked us through the details of choosing a diamond that fit my personality. Businesses like this one are rare. You feel comfortable and confident when working with any of the Secréte staff, especially Kadya. She even got my Fiancé, Vince, to get a more “fancy” band- a bevel edge instead of the round (win for me)! Vince walked out of Secreté that day with such a pep in his step! Please give your business to Secréte! We found our “forever” family jeweler, and I hope you do too!
R. Alex: Wonderful Jewelry Store In Wildwood Center & For 3 1/2 years I have taken all my jewelry needs to Secrete . I have had all my fine jewelry worked on here, from my gold chain being repaired, watch bands & batteries. They have a excellent watch technician on-site to do fast repairs or adjustments.
Morgan Clough: My fiancé and I noticed the center stone of my engagement ring was loose, with our wedding soon approaching!! In a panic we ended up at secrete who very kindly took care of the problem that day!!! Relieved so much stress! Beautiful jewelry and very helpful staff with GREAT jewelry repair. HIGHLY recommend!!
Sari Klein: The best jewelry store around! This store has been in Wildwood for as long as my parents can remember. It’s a family run business. They’re friendly, warm, and always create a great experience. I sent my then boyfriend to them when it was time to look at engagement rings. Elyahu helped him design the most beautiful ring, I’m in love with it!! Best of all it’s unique. They actually create their own jewelry rather than just selling name brands that you see everywhere. Highly highly recommend them.
Elaina Simpson: Quality work. After having trouble with my wedding rings from another company, Secrete helped me find another better solution. They made the ring of my dreams custom, and they did exactly what my husband and I asked for.
Rebecca Rehr: Loved working with Secréte; Kadya provided great help and feedback. They have a beautiful selection, and worked with me to clean and fix some items and create a custom piece. Very reasonable prices, too!
Mary McFarlane: Fabulous jewelry boutique! I’m a jewelry fanatic and was thrilled to find a store that makes their own jewelry and such unique pieces at that. After being inundated with jewelry that all looks the same, secrete was a breath of fresh air. We found them when searching for my engagement ring and had it custom designed with Elyahu and his team. The quality is amazing and the ring is so beautiful!
Jennifer Silver: I have had incredible experiences purchasing from Secrete Jewelry in Bethesda, MD. Their staff and family is wonderful, knowledgeable, professional, kind, and a joy to get to know. Thank you to Kadya and Eliyahu for their help, professionalism, and guidance in the purchasing process. I highly recommend them to my friends and family. You should check them out. A family run business with the highest standards and customer service. They are honest, realistic, helpful, and completely trustworthy. Woohoo!
13. Tiffany & Co. - Washington
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4.1
59 reviews
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Address: 960 New York Avenue NW CityCenterDC, Washington, DC 20001
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 772-1008
Business type: Jewelry store
Fuad Al-Aali: I totally disagree with the previous reviews. Outstanding customer service. Store led by Loni and her team did a fabulous job in communicating and explaining the differing qualities on diamonds, gold colors which is better yellow, pink or white. Very informative and extremely patient. Loni and staff thanks so much for your help.
Response: Hi Fuad Al-Aali, Thank you for taking the time to share your comments with us. We’re so glad to hear you had a great experience at Tiffany and we hope to see you again soon.
Chrystal Boyd: Today I went to purchase perfume and I walked in and was watched by a little Asian woman I could see in a mirror upon entering so I walked toward her and spoke but she didn’t. I moved on to a gentleman who greeted me and walked me back to this little woman who was rude and didn’t want to assist me. I left because she told me the perfume I was looking for wasn’t in stock but didn’t offer any solution to that.
Kerry Kwok: I visited this location on 4/18th with my friends. One of my friends was thinking purchase a pair diamonds earrings or a diamond ring and a knot ring. An asian young lady came to assist us. I asked her what is the table % of that diamond with 6 pounds setting. She answered their all 3 excellent with GIA. I asked her again, she still didn’t understand. Keep repeating something with GIA. I asked her to show me the diamond report on her work phone and I found it by myself. I explained to her that I’m looking for bigger table size diamond. She was screaming so loud and asked WHY !? Then walked away. 🤷🏻♀️ Even though I left Tiffany and Co. for 4 months, but I’m sure they don’t use GIA report for most of the diamonds and their not all 3 excellent. Horrible client experience and product knowledge. My
Elijah Bair: Worst customer service I have ever seen at a Tiffany&Co. My husband and I frequent the store in friendship heights and always get great service, today I was down in city center doing some shopping. I was greeted by a nice greeter who took my name and showed me where to go and someone would be with me shortly. Walked through the store and stood at a case for 10 minutes and not one acknowledgement. But as I’m walking towards the exit I’m asked if I needed help, there were about five people standing around minus the door greeter.
Response: Hi Elijah Bair, Thank you for taking the time to review Tiffany & Co. at 960 New York Avenue NW. With your permission, we'd like to contact you directly and personally address these comments. Please email us at sssocialmedia@tiffany.com with the best way to reach you. Please be sure to include your review.
Carol G: Fantastic customer service! Your staff saved me a trip when I was short on time and received the item next morning at 8am. Thank you!
Response: Hi Carol G, Thank you for taking the time to review Tiffany & Co. at 960 New York Avenue NW. We’re so glad to hear you had a great experience at Tiffany and we hope to see you again soon.
Lee Cox: The store is very beautiful. An incredibly attentive, polite, and extremely proper woman greeted us at the door. She was so great. She took our name and showed us to the engagement rings. They must have gotten very busy at that moment. Someone came to assist us, and then went to finish up with another guest. My day hadnt been the best, so my patience was short. As i began to get upset and prepared to leave, the woman that greeted us came over. She immediately calmed me down, and got us assistance right away. Lonnie came and let my wife try on the ring she had her eyes on, then gave us lots of information. As we exited, the woman who greeted us offered kind words and was so attentive. The prices were unbelievably low for the outstanding quality of the jewelry here. We live nearly an hour away, and there are many jewelers and even some Tiffany stores along the way. For the outstanding job the wonderful woman that welcomed us into the store, im so sorry i didnt get her name. For her, we will return to that store and make our purchase there. Refined, attentive, pleasant as can be, she is truly a rare and exquisite employee.
Response: Hi Lee Cox, Thank you for taking the time to review Tiffany & Co. at 960 New York Avenue NW. We’re so glad to hear you had a great experience at Tiffany and we hope to see you again soon.
Joyce Pardee: My husband has been giving me Tiffany silver jewelry for years so I have many pieces though not the high end collections. I was in DC visiting my daughter and she’s in the market for an engagement ring so we went there to look. Upon entering the store however I mentioned first that i had jewelry that needed cleaning before I mentioned diamond ring shopping. I felt the cold shoulder immediately, as if because I wasn’t there to buy then I wasn’t as important. This is not the first store this has happened in over the last fifteen years. As a result we have left Tiffany behind for our fun jewelry purchases for David Yurman. I prefer to spend my money where i feel valued
Response: Hi Joyce Pardee, Thank you for taking the time to review Tiffany & Co. at 960 New York Avenue NW. With your permission, we'd like to contact you directly and personally address these comments. Please email us at sssocialmedia@tiffany.com with the best way to reach you. Please be sure to include your review. Thank you.
Lola Ajayi: Two part story: For Christmas my boyfriend bought me a bracelet from Tiffany’s online but it ended up being a little small, so we decided to go into the Chevy Chase location to exchange it on New Years Day. Before going in, I also had in mind that I might exchange the bracelet for a different bracelet altogether or a necklace. When we arrived we were greeted by a nice woman who told us she would bring a sales associate over to us and one came over pretty quickly. My sales associate’s name was J. Castillo. My issue with our sales associate was that she didn’t seem very warm or inviting. I believe that when it comes to customer service, you have to be overly nice and inviting to make clients feel like you truly care about their needs. Her demeanor pretty much made me feel I should just quickly handle whatever I needed to do and get out of there. When I decided what I wanted, she put in the the pouch and box and did not offer to rewrap the box. We also purchased a coffee table box and she didn’t offer to wrap it either. I personally think that she should have at least offered to rewrap the jewelry and box and wrap the book because that would have been good/usual customer service to me. I just didn’t feel like my business mattered there. My mom bought jewelry, perfumes, and colognes from this location when I was a kid and I remember the service being better. The next day, I go to the City Center location because the necklace I ended up getting wasn’t as long as I would have liked. I didn’t try it on in the Chevy Chase location because my sales associate turned me off. My sales associate at the City Center location was 10x better. Her name was Nathalie and she put different chains on me to help me see what would be best for me. She offered me a place to put my coat. She gave me the option to get a custom length chain if I didn’t like the ones that originally came with the necklace. She was very conversational and helpful. Truly accommodating and sweet. I will be coming back to her again! Nathalie was everything and more that the first sales associate I experienced was not.
Response: Hi Lola Ajayi, Thank you for taking the time to share your comments with us. We value your feedback and hope to see you again soon.
Helena Brown: Tatiana was amazing. If you want to have the best experience, work with her!
Response: Hi Helena Brown, Thank you for taking the time to review Tiffany & Co. at 960 New York Avenue NW. We value your feedback and hope to see you again soon.
14. Dominion Jewelers - Falls Church
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4.6
122 reviews
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Address: 917 W Broad St, Falls Church, VA 22046
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 237-3737
Business type: Jewelry store
Nicalena Neary: Dominion Jewelers is a wonderful place for all types of jewelry. The staff is friendly and very professional. Rachelle is a great designer who will work with you to create your special piece. I highly recommend this business. Appointments are necessary. Parking is free.
Response: Many thanks for all the wonderful words. We love having clients like you!
Andrew Burke: After lots of research and many appointments at other jewelers, I decided to buy an engagement ring from Dominion Jewelers. They made it so easy and created a stunning custom engagement ring that looks like I paid way more for it than I actually did. That was almost 7 years ago and all the jewelry I get my wife comes from Dominion Jewelers.
Michael Cho: The buying experience was good. The rep did a thorough job of explaining all the different options. The rep we dealt with was very patient and we were happy with the process. The follow up was where we were not so pleased. I had to reach out to get our order delivered on time. The sales rep was nowhere to be found nor could the rep be reached. In the end, we got a very nice piece at a very good price. We will still go back for more business but wish the delivery process was better. We are satisfied with the entire process.
Response: We're so sorry she was unable to be reached. She was in the hospital for a short time. I hope other sales persons were able to accommodate you properly. Thanks for choosing Dominion Jewelers.
Charlene WarrenDavis: My husband gifted me with a bracelet from Dominion Jewelers almost 10 years ago when our son was born and it is the only jewelry store that we have shopped at since that time. The selection is unique and the service is personalized. I highly recommend them to anyone who asks me where to shop for jewelry or compliments my pieces.
Response: We're thrilled to have loyal clients like yourself and hope you continue to make Dominion Jewelers part of your life.
Savannah Buie: What a great experience this jewelryStore has given me through my wedding journey. The staff here is so helpful and knowledgeable and personable. On top of that their jewelryIs amazing. They help you through the process and are just truly the best.
Response: We wish you all the best for your upcoming wedding and look forward to seeing you on your one year anniversary for a cleaning.
PJC III: Went here for jewelry repair. Professional, outstanding work, very friendly service. Definitely going to come back to shop.
15. Yasini Jewelers - Falls Church
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3.8
166 reviews
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Address: 1120 W Broad St E, Falls Church, VA 22046
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 241-0982
Business type: Jeweler
Rozes Blessing: My heart still melting ❤️ I want to thank Hamza and Hakim for their sense of humor.. they always treat me like family, I’ve never felt like I was purchasing from a typical jewelry store. I’m a old customer since the gram was $19 😂 and they have lots of patience for woman 😂🙏🏻 P.S this shop is addictive
Maruby Aguilar: Awesome please. Amazing customer service. I got what I needed and in my budget. Best collections. I stopped shopping at Indian jewelry for 22k. I only shop at Yasini. Hakim, Ines and Hamza are the best. Very friendly just have patient, this shop has lot of traffic. You have to wait your turn.
Ramatoulaye Diop: If I could give them zero star I would. Please do not buy from them online. I found them on Instagram since I live in Dallas, I had to call the number they have there. The communication was tedious. Finally I was able to make my purchase which was shipped to me. Upon arrival, I did not know the bangle was hollow and no instructions or information on how to wear it and not bending it. I wore it and tried to make it fit my wrist and literally it started to bend and had 2 dents. If I was told it was hollow I would be more careful wearing it. They don’t have a refund policy nor warranty! Plus I simply asked them for an exchange and they said no. I am a very honest and truthful person! I would think about it twice before buying from them if I were you! Believe these 1 star ratings. There are better and other places that will respect your hard earned money. I spent $775 on this for nothing! Literally nothing! It’s is not even 10.5 gram they said if you take into account the cz stones! I ended up selling it back for $400 to another local jewelry in dallas. I lost $375 that I will never get back and I am in the middle of preparing for a wedding. I did not need to throw money at the window like that. I hope you Yasini are satisfied with your lack of customer service and lack of compassion. What I damn needed was just an exchange for the same exact one to wear at my wedding! I was within the return policy guidelines and you still said no. You lost a customer for good and I will make sure your store opening in dallas soon won’t get a good review from me!
Nadine Choueiri: I have nothing but great things to say about Yasini Jewelers. My family and I only go to them for all our watch and jewelry needs. They are so welcoming and knowledgeable and have a unique selection of jewelry that you can’t find anywhere else in the US. If there is something specific you need that they don’t have, they will go out of their way to order it for you. They have top notch customer service and you don’t need to make an appointment in advance. I highly recommend them for all your jewelry needs!
Azaz Shami: It’s sad that I have to write this review. I had pleasant experience in the past but today was one of the worse purchasing experience of my life. It was Sunday and there were fewer staff than usual so we waited until someone becomes available. We identified the items we would want to buy to help the seller work quicker so we aren’t holding the line. I also had a few things to fix 30+ minutes later, a female staff approached and asked if we were helped. We said no and asked for her help. She started to attend to us and few ministers later another customer cut in and insisted they are served. The staff left us abruptly while holding the hold piece we choose without excusing herself or eating for us to accept. Minutes later another staff comes trying to calm the situation asking the female staff to apologise; she refused and didn’t even bother look our way. I did mention to this that this treatment cannot he seen other than racially charged. We were poorly treated, staff abandoned us multiple times with no explanation. This is really sad and I apologies to good staff with whom I have dealt in the past. But I don’t think I will never set foot in this shop. I prefer to take my business where I’m treated with respect like a human.
Amal Mohamed: Wonderful wonderful family owned business, they have amazing customer service and a great selection to pick from. If they don’t have what you want there more than happy to place an order for you. Must ask for Enas or Hamza. Definitely a five star please I will go back again
Dewan Rahman: One of the worst jewelry stores. Horrible customer service. They are very rude and arrogant. 100% stealing money from government. They literally force you to do cash transactions if you want to pay with your credit card for cash back reward then they jack up the price 3x. We ordered one custom made jewelry which they suppose to give us within 2 weeks but even after way past 2 weeks they have no idea when they can give our jewelry and being rude. 100% sure if they keep doing business like this one day they will face a lawsuit.
Mer Bechara: You must check out this beautiful jewelry store! they have something for everyone, from watches to beautiful rings to necklaces, and bracelets they even have baby jewelry. You can sell old gold and get new gold. Everyone is so friendly and accommodating and the store it’s just so beautiful. I highly recommend visiting
Raniya Judeh: Yasini Jewelry doesn’t just have unique, top quality pieces but has great customer service!! They also custom make anything for you. They are great and I Highly recommend. Also it doesn’t matter who helps you Hamza, Enas and Hakeem they are all great!
Masoud Alokozay: I don’t give a review on my first experience, I wait and see if I have the same experience the second and third time, then I give a review, good or bad. Today was my fourth time shopping here, and I must say the products are really good, but the service that I received from Ms Enas was exceptional. She went above and beyond to help me find the right product. I wanted something for Mother’s Day and she gave a few good suggestions as well. It’s the service that wants you keep coming back. Thank you MS Enas! I will keep coming back.
16. Fia's Fabulous Finds - Washington
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4.7
86 reviews
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Address: 806 Upshur St NW, Washington, DC 20011
Schedule: Closed ⋅ Opens 12PM
Telephone: (202) 492-8278
Business type: Women's clothing store
carolyn jackson: I love this boutique. Fia the owner is very nice and sweet. I love her basement grab bag. It a lot of fun. It like playing a game.😁😊
Edward Parsons: My wife and I had a chance to visit FFF and was surprised to find that the store has a $35 full a bag sale next week. The clothes are in good condition and reasonably priced.
Cassia Morris: My boyfriend and I stopped in Fia’s 2.5 years ago or so to find some items for a costume. I can’t remember the owners name, but she was THE sweetest, nicest, and most helpful!!! We talked about where her son was going to school. We live in Alaska and I still think about our visit here. I hope the owner is well and the shop is doing good!!! Much love.
Clark Flynt-Barr: This place is packed! Lots of good finds - always fun to shop here.
Symea Johnson: Stopped by for the “fill a bag for $25” event. I had to control myself because I could of stayed all day and shifted thru all the bins and racks for clothing. Fia was actually present and her and the staff are genuinely good people All positive vibes in the air! Check her out you will not be disappointed 13items including dresses, skirts, purses and jacket all rolled in one bag for $25🎉
17. Capitol Coin & Stamp Co Inc - Washington
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4.3
32 reviews
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Address: 1616 H St NW b1, Washington, DC 20006
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 296-0400
Business type: Coin dealer
Spence: HUGE collection of presidential memorabilia!!! Sold my coins here and used the money to buy my dad an awesome Christmas gift. Fantastic spot to buy one of a kind souvenirs from DC They have presidential posters, buttons, golf balls, watches, medals, coins, and tons of other cool gifts—priced from $5-400 Nelson, the owner, is a lovely gentleman who will help to appraise your coins quickly and fairly. I had a foreign coin worth $25 in silver, up to $120 as is. He gave me $25 and that was fair. But I also had some rare Roman coins and he suggested I take them to a coin show. He also offered to take them there himself and call me the next day with the appraisal. Genuine, knowledgeable, and fair guy. PS it’s inside the P of H GRANGE building, in between the White House history center and the brick building, across the street from Teaism (it’s in the basement, so don’t bother looking for the sign or street number haha)
Ray King: This shop is a unique place! Nelson is going to help you with whatever you need and will also be fair if you are a seller. The place is hard to find but worth the effort. Businesses like this are sadly disappearing. Casey will also make your visit worthwhile! Do not miss the opportunity to visit. You won’t regret it.
Wes Weymers: I was in town for business and had some time to spare. I stopped in at Capitol Coin and had a great experience. Nelson was helpful and was willing to discuss price. A lot of Washington DC memorabilia. I promised to go back and I will next trip to DC. A throwback to the good old days of collecting.
Cliff Eberhardt: The owner is a class act. I have been buying coins from Nelson for over 25 years and he has always been honest, fair and sincere. His knowledge of the industry is unsurpassed by anyone. I wish he would live to be 125 years old. He is quite a guy.
Gordon Cameron: Ordered a coin online that was reasonably priced. Got an order confirmation, shipped quickly with tracking, and well packed. Would do more transactions in the future.
James R: The owner/worker(i’m not sure) was very helpful and patient with me
18. Alan Furman & Co - North Bethesda
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4.5
47 reviews
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Address: 12250 Rockville Pike Ste. 270, Rockville, MD 20852
Schedule: Opens soon ⋅ 10AM
Telephone: (800) 654-7184
Business type: Watch store
Nikki Banner: Wow! I have such good things to say about Alan! I had a ring made and it came out exactly how I anticipated! Fits perfect. Smooth and beautiful. I love it so much! Couldn’t have done a better job. I’m very happy with it. Highly recommend this jeweler.
Response: Hi Nikki, we are so happy that you love your ring!
Wesley Salazar: How do I begin with my gratitude to Sergio and the Alan & Furman Co. I have to admit I was a bit skeptical when I discovered them while searching the internet to purchase a Breguet 7097. So I did an extensive research on Alan & Furman Co and there was little to nothing bad said about them which told me a lot about there integrity. They were even mentioned in a Forbes article! And so when I called and dealt with Sergio over the phone for a week or so trying to make a decision, his service and knowledge sealed the deal with me. I have purchased luxury watches from all over the country but never have I found such professionalism. This company is top notch and I can only give my highest recommendation to anyone who is in the market for a luxury watch. They will have all of my future business!
Response: Always happy to help, thank you for the feedback!
iStuffSellers: I had a very displeasing experience with Alan Furman & Co. I specially brought my Rolex in for solely one purpose only. Which was that the second hand was occasionally catching on a slightly bent minute hand. Which they told me that they couldn’t just fix that single problem. They would have to do a compete overhaul on the entire Rolex which would cost me $625. I thought that kind of crazy at first when I just wanted the only issue to be fixed. But as time was of the essence and I didn’t want to keep driving around looking for another rolex dealer to fix it, I relented. Two weeks later I get a call from Darryl. I take it he is a watch technician. He tells me that it’s going to be now $840 to fix the watch. Because the glass on the watch is not a sapphire glass and it’s always good to get a new pin he says. I tell him that I’m not interested in getting a new sapphire glass because the aftermarket glass that’s on it is totally fine. No issue at all and doesn’t hinder the performance of the watch. And I’ll take my chances with the pin that’s in it. It works totally fine except that it catches that minute hand occasionally. I tell him that I just want the initial overhaul and the minute hand straightened out. Which I discussed with Alan when I dropped it off. He said that he would look into it and get back to me. I get a call a week later by Darryl again. I’m thinking my watch is all done and I was ready to head on over and pick it up. He starts up with the exact same conversation we had last week with out any recollection of the previous conversation a week earlier. About it will need a sapphire glass and having a new pin is beneficial. Comical to be having the same exact conversation with the same person. A little frustrated at this point. I just tell him that I would just come by and pick it up. So I picked it up 3 weeks later with nothing done. Total waste of my time. My only take away was if there wasn’t any sort of overpriced price hikes they wouldn’t fix my watch. Not to mention the sloppiness. All I wanted was one simple issue corrected. But unless I agreed to all the extra charges they wouldn’t do it. They have obviously stepped out of the realm of helping people fix there watches to looking at everyone as a pay check. Unethical and egregious behavior. Take your watch someplace else!
Response: I’m very sorry that you were unhappy with your experience with us. We strive to make every customer satisfied and hope to have each one return again and again. I will try to explain what happened from our perspective, in hopes of a better understanding. When you came in to the store with your watch, you were given a preliminary estimate and told the watchmaker still needed to look at the watch for a final evaluation of repair and cost. Your watch was found to have many custom (non-factory) parts on it. This changed the way that he would be able to make the repair to the stuck hands. Due to the aftermarket parts on your watch, the watchmaker also needed time to check on what parts he would need to fix the specific watch you have. See below: WATCHMAKER DETAILED ASSESSMENT OF REQUIRED SERVICE – “This has been converted from plastic crystal to sapphire. We have a dual curve sapphire conversion crystal that would fix some of the exposed gasket and the crystal sitting so far above the bezel. The hands are very high, the dial is also higher than original, not just the pearl but the metal itself. The hour and minute hands are also aftermarket. It would be better to cut them to make short style hands. Sorry, we cannot do a partial repair on your watch and not have the watch working properly when it would leave our repair dept. If the aftermarket parts are not the correct fit or wrong style for the model the part will need to be replaced to have the watch function.” As was communicated to you, the job could not be done properly without making the repairs/replacements that the watchmaker recommended. I am sorry if there was some misunderstanding, but this is absolutely a quality control issue from our repair department and I stand behind our customer service, as I have for more than 30 years. Please feel free to call me directly if you have any questions. Alan Furman
joseph kochanski: I have done business with several companies nationwide in the past and Alan Furman & Co is by far number one for both selling and buying luxury timepieces. Sergio is a phenomenal sales associate and knowledgeable in the products and resourcing anything you’re looking for at a more than FAIR cost! There’s no question of where I’ll do business and recommend family, colleagues and friends to go in the future! Alan Furman and team have certainly not forgotten how to treat clients with fairness, honesty and respect. Special thank you again to Sergio! Look forward to our next transaction!
Response: Thank you for the continued business and positive feedback! Looking forward to speaking with you soon!
--: Very professional and knowledgeable owner and sales team. They care that you make the right purchase for you; and help you understand what you are purchasing. There is never any pressure to do a quick sale as they want you to be a loyal customer for life. Excellent customer service from start to finish and one of the few jewelry stores and jewelers that I absolutely trust with the purchase of important and fine jewelry.
Response: Thank you for your positive feedback!
Tony Pham: Great Service and very thorough in details on their products. If you are looking for Rolex’s they have it.
Deepak Bansal: Very pleased with the professionalism and price points. I had purchased a Rolex many years ago and needed documentation for insurance purposes. On the phone he sent via email and provided options for upgrading. I have and will continue to refer my colleagues to this location.
19. Goodwill of Greater Washington Retail Store - Washington
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3.9
408 reviews
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Address: 2200 South Dakota Ave NE, Washington, DC 20018
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 715-2658
Business type: Thrift store
Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.
Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.
Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.
Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅
bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!
