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1. Leica Store Washington DC - Washington
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5
72 reviews
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Address: 977 F St NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 787-5900
Business type: Camera store
Haresh Mehta: The store without a doubt lives up to the Leica standard. No rush rush sales pressure, no up-selling, just a fantastic educated opinion from Leica Ambassadors. I met with Christopher, he helped me trade in my visoflex and get the new one, completed the paperwork for the service of my m10R, while I enjoyed browsing through their gallery and books. Happy to buy from here and revisit.
C Davidson: Excellent shows and small gallery. Knowledgeable sales rep and they understand the Leica mystique. Helped a friend buy an M10 here with a 50 Summicron and used 28 Elmarit. The Elmarit looked brand new.
Gary Mintz: I bough a Q2M from this store - paying a premium price in the assumption that they would provide premium customer support. Wrong. Even though I was advised to call in with any questions, two days ago I was blown off by the individual who answered the phone. Not only was he "not knowledgeable," but he did not even take the time to understand my question and the advice he gave was counter productive. Hugely disappointing to say the least. Next time I will buy from Amazon or BandH and use online forums for help when needed. In fact, I got better advice from the FACEBOOK Q2M use group. Paying list price at the Leica store in DC was a waste of money.
Response: Hello Mr. Mintz, I apologize if you were not helped adequately. We strive to give the best customer service. If we do not know the answer to your question, we reach out to our product specialists or our tech advisors in our Corporate facility. Please feel to let us know if you have any questions about the camera and we will find out the answer for you.
Prakash Narayan: I have been savoring the joys of this store for many years now. Werner Paul and his team are superb -- extremely solicitous, considerate and informative, and professionals through and through. Any matter concerning my precious Leica camera or lens was considered and addressed swiftly and thoroughly -- to my complete satisfaction. A photographer could not ask for more, and I remain grateful.
Richard Burg: A great store with great products and a superb staff. Each member of the staff is an accomplished photographer who willingly shares knowledge and technique. Particularly recommended is the individual photography classes offered by David Bickley.
Francisco Lovko: The staff was amazing, their customer service was impeccable and they were great ambassadors for the brand! They were very knowledgeable about their products and photography in general. We had a great conversation about digital and analog photography.
Marcos Rego: I went in just to window shop. The two working behind the desk there were beyond helpful with my questions, so much so that I ended up buying a strap for my M3 that I had just bought (that they also generously checked out for me). It was an absolute pleasure.
2. District Camera and Imaging - Washington
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5
341 reviews
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Address: 1225 I St NW #110, Washington, DC 20005
Schedule: Closed ⋅ Opens 9:30AM Thu
Telephone: (202) 483-0090
Business type: Camera store
Suzy Fitzgerald: I love District Camera! When I was living in DC this was the only place that I would get my film developed. Syed is the best, he is so friendly and answers all my camera and film questions! The scanning and development process is timely and the quality is very good. Would definitely recommend if you’re looking for somewhere to get film developed!
Demna Devdariani: Today, I went to the store to look for a battery for my flashlight. Ken, who was sitting beside the computer, helped me find out which exact battery I needed. He was very kind, professional, and genuinely cared about finding the item even though the store did not carry that particular battery. He spent around 15-20 minutes looking for the item online for me. He was the most genuine and helpful store associate I have interacted with in recent years.
Response: Hi Demna, Thank you for your nice review and happy to be able to help. I'll make sure Ken will be aware of your review. Regards, Saed T.
Emma K Alexandra: I’ve purchased many items from District Camera including a camera and lens. The quality of the products new and used has been fantastic. However, when I rented a lens for the weekend my experience was absolutely horrible. District camera has two account systems. One for their shop and one for rentals. Rentals require an ID, which is reasonable. This is tricky for me since I am transgender and my legal name does not match the name I use. When purchasing items I use my account with my preferred name on it. When I signed up to rent I used my legal name, so it matched my ID. I didn’t want any issues. I was able to rent the lens. But when I returned it I started to have issues. The person I returned the lens to asked if they could change the name on both of my accounts. I said no. I’d like to have my preferred name used on my store account. The person then said he was confused and it would be easier if they changed the name on both accounts and did it anyway. Despite me asking them not to. Now, I’m faced with having to use my legal name when I purchase anything from District Camera. This is awkward and embarrassing. It makes me never want to purchase from District Camera again. This experience shows that District Camera is not a trans friendly business and does not respect even the basic dignity of trans people. I tried my best to make this experience quick and simple and I came out of my rental never wanting to purchase from District Camera again. Very disappointing behavior. If District Camera wants to improve their respect for trans customers they need to allow the use of trans people’s preferred names and only require the usage of a legal name where absolutely necessary, like matching an ID. Their employees need to understand that not everyone wants their legal name used all of the time. And they certainly need to stop changing the names of trans people’s account to their legal name when specifically asked not to. Update 5/2/22: I understand that District Camera must accept an ID. That is not my issue. My issue is that my name was changed *in another account* for no apparent reason, even when I asked the person not to. I had to explain to the person I was working with my gender in front of many other customers
Response: Hi Emma, I'm sorry about this issue. Please rest assured that, District Camera and its employees DO NOT discriminate any type of customers. Our customers are our assets. Unfortunately, due to banking requirements we have no choice but to check IDs at the time of the transactions. I hope you understand our dilemmas and pleeeeease do not get upset with us. Saed T. Emma, I'm here to help solve this in a proper way. Please email me at: saed@districtcamera.com
J F: I visited the shop today and I was greeted by the nicest employee, Ken! I was a little nervous to go in because I am quite a novice when it comes to photography. Luckily, Ken sensed my hesitation and kindly and patiently walked me through the entire process. I mean the entire process — film, shooting, and setting up my cameras. Also, Ken made sure to let me know what cameras were worth investing. I wish I could give this place 10 stars just because of Ken! I definitely will come back again !
Response: Hi JF, On behalf of Ken and the rest of the staff I would like to thank you for your heart warming review. Saed T.
Jon Bauer: In Washington for for a conference and found myself in immediate need of a card reader. Not the easiest thing to find. But when I googled nearby photography stores they came up. Only a couple blocks away. Not only that, I was met with most knowledgeable & friendly staff I could imagine. The store is stocked with new & used equipment. A small downtown oasis!
Response: Hi Jon, Very nice of you to spend some time a leave us your nice review. Thank you so much. Saed
Alex Baughman: I am a regular customer at this location, but not one to write too many reviews. However, during my latest visit, the staff provided service that made it necessary to write a review. I was almost two months late to pick up my developed photos; against all odds, Ken and Deon found them for me after looking for about 20 minutes. To be clear: they didn’t need to do this; they simply went above and beyond. I’ll look forward to always being a returning customer, especially at a place with such knowledgeable, friendly, and committed staff.
Response: Hi Alex, On behalf of our staff I would like to thank you for your business, your support and your 5 star review. May you have a healthy and happy New Year. Saed T.
3. Pro Photo Inc. - Washington
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4.9
101 reviews
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Address: 2000 Pennsylvania Avenue NW, Washington, DC 20006
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 223-1292
Business type: Camera store
Jenny Dopkins: The people here are very friendly and nice however I still didn’t have the best experience. I came in aiming to get rid of a specific spot on my camera and was told a sensor cleaning would probably get rid of it. I was later told when I came to pick the camera up that the spot was underneath the sensor and could not be removed with a regular cleaning. This is totally fine and understandable; however, I do not think I still should have been charged around 130 dollars for the sensor cleaning. I wish I would have gotten a call about how the specific spot could not be removed in which case I would have asked them not to go through with the cleaning. I understand how business works and that they may have started cleaning until they noticed the issue. However, to me it felt like a lot of money wasted. And as a student, I was not very happy having to save up to afford this and then spend the money with my problem still present. They are very nice though in terms of customer service although I didn’t complain about this in person so I’m not sure what they would have said.
Response: Hello Jenny, I am sorry to hear you feel as though we have let you down. Without going too far into the details, I am sure that the technician did a thorough job cleaning the camera however without performing that service we would never be able to tell that there is something behind the filter. Some cameras are designed with better sealing than other and some can be more prone to the dust particles penetrating beyond the reach of normal cleaning. It was a necessary service to get to the point of telling you what he did and it is quite likely that he said that in an effort to be informative. I can assure you that when you use your camera its most likely that you will not see the particles in your photo as you had before but we can go over the details with you in depth if you would like to call and discuss it or stop by. We can show you the process for checking your camera so you can always know when your camera needs to be cleaned and some preventative measures to take so it has to happen less often. You can call and talk to Sally. Happy shooting!
Gianina Lash: 100% recommend! came to them with a time-sensitive need for a battery charger for an older DSLR camera that we needed to use for an event 8 hours later. they helped us find a store that had the right type of charger in stock and charged the battery for us in the meantime. So impressed with their service and help when we were in a pinch!
Michael Sanchez: Brought in my Canon AE-1 Program to repair a jam, which they were able to do, albeit expensively (they were very transparent with costs throughout the process). The repair seems to have worked great, however the mirror is now extremely dirty, which is why I’m docking one star. Overall happy with the repair but definitely make sure to check everything before accepting your camera.
Elliott O'donovan: This is my go to camera store in DC. As a professional photographer, I always appreciate the hospitable customer service as well as the great selection of products that are competitively priced when compared to online retailers like Amazon or B&H. I would suggest supporting your local community and buying from ProPhoto!
Deltoria Gallant: I came for passport pictures for my infant and it was an excellent experience. very perfessional they knew exactly how to capture the perfect picture of my baby boy.
Benjamin Swanson: Great experience. Everything went smoothly and the staff was super nice! I definitely recommend these guys for camera needs!
4. Crown Pawnbrokers - Washington
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4.9
95 reviews
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Address: 1726 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 332-2522
Business type: Pawn shop
Francis Jafari: I have been to many pawn shops throughout my life! I’m a bit of a junkie for them. I love shopping there and finding great things for great prices. I will say crown pawn shop is by far the best I’ve ever encountered! Everyone there is so amazing and willing to help anyway they can! Just ask for mike and he will drop what he’s doing to help. He has always been fair and given me the best deals and gives top dollar for all my items. They also have a female staff member, mrs Jessica who has extensive knowledge of jewelry and can really help you with all questions you have and will work with your budget to help send you home with the ring or watch you desire! All in all this is a 5 star pawn shop and I would recommend it over and over again, so make it your first stop if you’re looking for great deals and great staff!!!
Response: Thanks for your thoughtful review. You are awesome
nick: Amazing service! I love this place! I just bought my wife and daughter last minute gifts, and they were all very helpful. They helped me pick out a necklace and a bracelet. The prices were great. I really liked the omegas and Rolex’s they have for sale. I’ll be back
Response: Thanks nick for the great review.
TODD DILLERSON: If your looking for the best place for any kind of assistance along with the best customer service available go to Crown Pawnbrokers. This place is ran by a unbelievable management and staff who make you feel comfortable and at home ! I’m a regular here and wouldn’t go anywhere else! Thanks guys !!
Response: Thanks for the great review Todd 👍
Carlton Reynolds: I have been a long time customer of Crown Pawn , they are hard working , generous and fair when it matters most , at least I can say that for myself I have been given a fair shake . . .
Response: Thanks Carlton.
Nakita Anderson: My son and I have been coming to this establishment for games since he was 5 he is now 12 and he loves to come and see these wonderful people. My son is into gaming and I’ve learned so much about it with their help and the greeting we get from everyone is so warming. They have been around for so long and the variety of things they have are reasonable and no matter the item, there’re always someone with knowledge of it, check them out, you will come out with the best deals and not to mention the politeness and helpfulness. We love them
Response: You both are so kind. Thank you. 😊
Leon Elliot: This place saves my life every time I’m in a bind and it’s the only place in DC where I can find quality products from my jewelry to my camera equipment love it here
Response: Thanks for the great review.
5. Red Star Alexandria "Formerly Capital Camera" - Springfield
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5
19 reviews
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Address: 5706 General Washington Dr F, Alexandria, VA 22312
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (703) 232-1693
Business type: Camera store
Matthew Campbell: Way better than ordering from one of the rental websites. Great customer service by Kyle and his team — both reliable and personable. Highly recommend for your video and photography rental needs
Response: Matthew ,Thank you for your feedback and pleasure serving you. :)
Dmytro Bershadskyy: Capital Camera are SUPERSTARS. They went out of their way to accommodate the smallest order and make my experience as a customer smooth and pleasant. To be more specific, I was traveling out of town, so they stayed late one night and then came early on another morning, just so that I could fit into 1 day rental rate. So grateful!!!
Benjamin Murphy: Capital Camera is our go to solution when we need quality cinematic cameras, and film tools that our productions require. Kyle, and his team are extremely easy to work with, and make the process smooth. I will continue to use them for all my rental needs.
Timothy Wirtala: By far the best in the rental business. Kyle is my knight in shining armor. Great gear and great team.
Bailey Oliver: Super friendly and knowledgeable staff who were more than willing and able to accommodate my video needs. There is also a wealth of camera equipment available to chose from as well
Nick Lindner: Top quality equipment for professional broadcast and digital cinema applications. Amazing staff that are wonderfully accommodating and make sure your productions run smoothly.
6. District Camera & Imaging - Arlington - Arlington
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4.8
69 reviews
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Address: 3409 Wilson Blvd, Arlington, VA 22201
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 250-5555 ext. 2
Business type: Camera store
Kris Morris: Great selection of professional camera and photography gear, including *film*, and bags, at competitive prices. Helpful, knowledgeable staff. Clean, attractive, well-stocked. Great local resource for photographers!
Brianna McCormack: I couldn’t have had a better experience! Tom, behind the used parts counter, was extremely informative and helpful. It makes a difference when someone is there because they really want to be, and not because they have to. If you want a team that is super knowledgeable and friendly, I would definitely go here. Amazing!
Jim Agniel: Local enthusiasts are doing the best that they can. They sell on Amazon, but local pickup is a convenient option. The used lens I bought was in excellent condition.
Benjamin S.: They are a life saver. Some gear failed day prior to needing it. I talked to two members of staff who were very knowledgeable and helped me solve out the problem. I was able to test gear with my own before purchase to ensure compatibility. I will certainly return
Curtis CR: Amazing customer service!! The store front is beautiful and they have an amazing selection. The staff is also extremely knowledgeable and helped me find exactly the setup I needed for my upgrade! Thank you District Camera! We will be back!
Response: Hi Curtis - thanks for the 5 Star review - we appreciate it very much. We look forward to working with you in the future.
Edward Arevalo: I got to the district camera on Wilson’s blvd Arlington VA, the staff there are extremely friendly and they know what they are talking about. I love how the camera store is conveniently near my job and that they still sell film! They have a bunch of great camera gear and the store itself is very well organized and clean! I’m definitely gonna be coming to this camera store a lot more often and highly recommend this store to anyone who asks me about a good local camera store ☺️
7. District Camera & Imaging - Burke VA - Burke
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4.6
198 reviews
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Address: 6025-G, Burke Centre Pkwy, Burke, VA 22015
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 250-5555
Business type: Camera store
Grace Kim: They definitely upped the price for getting your films developed. Ridiculous. Get em developed elsewhere. Not worth the price.
william pittman: Busy place. 4x5 film. Used filters well organized. Used lenses many new cameras. A good look up system.
Mario Rivera: Great stock, market prices, knowledgeable staff, good location.I do my regular camera and accessories shopping here
C Davidson: Helpful staff and followed up with me about a second purchase of a hard to find item.
Kim Brace: Magnificent Nikon service in the DC area. Buy all my gear here.
8. Dominion Camera - Falls Church
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4.4
89 reviews
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Address: 112 W Broad St, Falls Church, VA 22046
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (703) 532-6700
Business type: Camera store
Sherry Garay: I am an amateur photographer and I used to drive out to Burke to another local camera shop. I decided to give Dominion a try, and I am so glad I did! This is a locally owned “mom and pop” business and it feels good to support a small local business, instead of putting more money in the pocket of a man who wants to play around in outer space. The staff at the store are super knowledgeable. One of them used to work for Canon and can tell you everything you need to know about Canon gear. They helped me make my decision on moving to a new mirrorless camera. I believe they are the only local shop that does their film developing on site. They also do black and white developing by hand. My prints look better than they have in years! They also sell an array of cool films to play around with. I picked up a roll of Dracula film from Romania. They also take passport photos and guarantee them as acceptable by the State Department. I also just found out their classes have started back up and they have a studio space upstairs they rent out. Seriously, if you are a pro photographer or just an amateur like me, then support this local business. This is a great camera shop, with just about anything you could possibly need, including a used gear bargain shelf!
Jessica Border: Who ever said the customer service was good is delusional. I went in to get my film developed. He asked me if I wanted prints or digital and I said both. He told me that he can’t do both and if I wanted it, I need to do prints first, then when I come to pick up, I can order the digital copies. He was so rude to me. I won’t ever come hear again, I was literally about to walk out from the horribleness if this experience, which is a real shame.
Response: Hello. I am sorry you feel that way. We can definably do prints and digital files to USB or CD but we no longer are able to combine internet uploads and prints. You see, we used to offer upload and prints, but then people never came in to pick up the pictures. When we called customers to ask them to pick up their prints, they would tell us that after after they saw the digital images they did not want the prints and told us to throw them away. since the prints were not paid for we lost money on the prints In order to keep our costs under control, We had to make the difficult decision to stop that combination. The good thing is that once you get your digital files you can go to our website dominioncamera.com and order the prints you want. Again, I am sorry if my staff did not explain this well to you but we are committed to help our customers at all costs. If you would like to share your thoughts directly please call the store and ask for Gary Thanks!
Mike Tike: Gary is the best. I was looking for ZV-E10 ( sold out everywhere you can check that right now) but I swore it was sold out. He told me hd actually had one and the color I wanted. He looked all over the store and finally found it. That’s customer service you won’t find at Best Buy. I’m so happy with my purchase this is the only place I’m going to for camera equipment and vlogging gear.
W Russell: I found this place by walking around Falls Church. For a photographer or anyone interested in any level of photography, this place has it all! Prices are reasonable and the customer service is 🌟🌟🌟🌟🌟🌟!! Gary, the owner, is super friendly and knowledgeable in his products. GREAT PLACE!!! HIGHLY RECOMMENDED!! Keep up the great work Dominion!
Michael Ryan: Really good experience over several visits to Dominion Camera. The team, especially Gary, are really knowledgeable and helpful. Some highlights: - Fixed my film camera for free after taking it in - Good film development and quick turnaround - Spent several days and hours going over a new camera to purchase. They were helpful and patient to make sure I got what would fit my needs. Highly recommend.
sahra ahmad: I’ve been meaning to write this review for a while now. I love supporting small businesses, and this one is one of my favorites. It is right near my office and taking my film to get developed and print is so nice. I appreciate that unlike the big corporations (CVS, Walmart, etc) they only make you pay for the photos that they found, so if a piece of film was bad, they don’t charge you for a print of that. I also enjoy that it is so quickly done! Unlike the big corporations that take up to like 2 weeks, they took only a fraction of that time. The quality of the picture paper was nice too- I always go with a matte finish. Nicest people ever work there, and overall I would highly recommend! I know this sounds like a fake review, but I promise this is 100% legit. I can’t wait to take more of my film to get developed.
9. Best Buy - Washington
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4.1
2199 reviews
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Address: 3100 14th St NW Ste 203, Washington, DC 20010
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 387-6150
Business type: Electronics store
Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.
10. J & V Pawn Shop - Washington
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2.6
35 reviews
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Address: 703 H St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10:30AM Thu
Telephone: (202) 543-7757
Business type: Pawn shop
Derrick: They refused to take my item even though it’s in very good condition and worth a considerable amount of money. Do yourself a favor and avoid this place at all cost.
Michael Hart: This place sells you merchandise that they now is not working and than they say it is an as is sell. My husband bought a PlayStation from them at 250.00 bucks .Went back 6 days later to report a problem however the store was close that day I left a message no one returned my call.The very next day my husband went back an they said no returns after 7 days .We had the PlayStation fixed for 137.00 bucks the reason the computer board was bad the whole time .Anyone dealing with this place be aware of the bad business deals this place makes.Will never do business there agai.
Boris Escobar: don’t go pawn anything here, they will keep your jewelry this is the 3 day the I come to pick up my jewelry and they being close the 3 days
Nikki Keator: The best Pawn Shop in DC. The owner is a very friendly, nice guy. They always give good $ for your merchandise. They have helped my family out on many occasions!
Timothy Walton: They have been closed for two days 7/7/17&7/8/17 and I have been trying to pick up my item that my 30days end on i hope they have my item
ebony bishop: THIS PAWN SHOP ITS THE BEST PAWN SHOP NICE RESPECTFUL CLEAN AN HONEST PPL THAT WORK HERE I RECOMM PPL TO COME HERE AN GET WHAT THEY WANT.
11. Service Photo Supply, Inc. - Baltimore
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4.7
388 reviews
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Address: 3838 Falls Rd, Baltimore, MD 21211
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (410) 235-6200
Business type: Camera store
Sae Ro: I can’t think of a better camera store. Burke is drive by his passion for photography and dedication for customer service. I can’t think of another shop that will offer such personal service. I wish I discovered this shop sooner for my camera gear. I’ll only go her going forward. As a bonus, I get to support a local small business.
Response: Thanks for your positive review! Service Photo is MD's only specialty camera store, & we enjoy working with all types of photographers. We hope to see you again soon!
Meghan Dillon Stewart: Just relocated to MD and was looking for a local camera shop. After emailing with Kate regarding a sensor clean I went in on a fairly busy Saturday and was very happy with my experience. Kate and Jack were both clearly knowledgable, approachable and no hard selling. The shop had plenty of rental gear and used equipment stock. I will be going back on Monday to retrieve my camera body and look forward to a long relationship with this establishment. Worth the drive... just a note, there is no handicap accessible parking if that presents a challenge to you.
Bwerani Nettles: What else needs to be said about the preeminent camera store in the DMV area. I have been coming here for mini mini years and it is a HubSpot for professionalism and availability. The attendants are knowledgeable smart and professionals themselves. It really helps make your decisions so much easier. Burke is a very nice and cordial person who will help you in anyway possible. They do a great job on trading in assets as well. This should be no hesitancy with coming to the store. I appreciate the entire team.
Response: The entire team @ Service Photo thanks you for your positive review. We enjoy working with ALL photographers throughout the region, and we appreciate the opportunity to assist in every way possible.
Luke and Ariana Zasada: Went in to sell my gear today, customer service was phenomenal. The owner himself checked out & priced my gear and gave me fair value (compared to B&H and KEH quotes to the dollar almost) super fast process & got to walk out with my payment!
Response: Thanks for your review. As Maryland's only full service camera shop, we do our best to offer competitive trade-ins for used gear, and we can also purchase many items outright. Thanks!
Rebecca in Maryland: Looks like a creepy pawn shop from outside (fenced in). I was afraid to go inside, at first. There was one very polite and knowledgeable African American guy (I only described his race, so he gets the good review) but the rest of the salesMEN were uncommunicative and on lockdown (like I was in a spy film). Felt like they were not use to talking to females or something bad was about to happen. No smiles just too full of themselves to bother with me. I bought two very expensive lenses from them, two times, but when I tried to trade in a new camera body they gave such a low quote I was insulted. Surely they thought they could steal it from me. I was going to go back for a new purchase but thought, "Why would I give them the business?" So now I am giving them the business.
Response: Sorry that you were unhappy with your experience. We work with all types of photographers & videographers, and it is our goal to always provide friendly & helpful service to everyone. In fact, our other reviews speak to helpful service quite often. We're located in a very safe area of the Hampden neighborhood, and we pride ourselves on keeping diverse team of photo experts here daily. Our prices are the lowest possible, and we pay top dollar for used photo gear, too. We realize that we cannot make everyone happy, every single time, but that is truly our goal! As Maryland's only full service camera store that buys, sell, rents, & repairs camera gear every day, we will be here if you decide to give us another chance. Thanks!
Pastor Raymond S.: Service Photo can meet or exceed all your photography needs. From film to digital they have it all. Really had good prices on previously owned cameras & lenses. The staff was extremely knowledgeable & helpful.
12. Office Depot - Washington
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3.9
128 reviews
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Address: Universal North Plaza, 1875 Connecticut Ave NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 986-2115
Business type: Office supply store
Meg: Staff was extremely helpful - I think every worker in the store asked me very kindly if I needed help with anything. Will definitely go back for things I tend to rely on Amazon/target for (pens/paper/notebooks) since it was a pleasant experience and much quicker
Achilles RH: Everyone of the staff here always go above and beyond with everything. I hate being that customer that comes in almost closing time, but regardless, they always make it happen. Really appreciate your team.
lisa lang: Customer service: Helpful knowledgeable staff at the DC-NW location! If you have a question or a challenge, they are resourceful and friendly.
Tiffany Balmer: The store was so nice. I was greeted and helped. I love it here. Make my life easy!!!
A McDaniel Hamilton: I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.
Faith Lewis: they help with rewards points, with finding what you need, with all your discounts....very satisfactory experience!
Robin Reiss: Wonderfully reliable printing/copying services and helpful in-store employees.
13. Royal Pawn - Arlington
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4.3
30 reviews
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Address: 507 23rd St S, Arlington, VA 22202
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (571) 483-0041
Business type: Pawn shop
Tracy Porter: I highly recommend Royal Pawn! I cannot say enough good things about Rick and Nick! This was my first time meeting them and they treated us like they knew us for years. Totally honest and trustworthy and gave us a great price on a guitar because they preferred it go to a good home that would appreciate it and keep it. We were running late due to traffic and arrived just 10 minutes before closing. They did not rush and took their time showing us the guitar. They even took the time to remove the old 9v battery, install a new one and tune it while we waited. They spent a solid 30 minutes with us even after closing time. Although they are a 3 hour drive away, I am looking forward to seeing what guitars they have in the future.
Jeremy Allen: Great place, lots of cool stuff, very friendly Rick and Son treat you like family and try to give you the best deal possible, thank you guys again
Alejandro Aires: They are on their game, a bit greedy though, proceed with caution. Not willing to sell anything valuable below retail price.. maybe next time I will get to speak with someone more competent, informed, and reasonable.
Response: I’d love to make you a deal. One to which you are happy and want to visit back for years to come. Please come on back and let’s see what we can do!
Justin Alexander: One of a kind piece, this shop has a variety of remarkable items for every price range. Ask for Nick he will guide you. Thanks again Royal Pawn of Arlington
Gil Foreman: Could not have have better experience. Ended up buying a few things including this unique item.. Rick and his son were beyond friendly and welcoming. I’m from south Mississippi and expect hospitality...they delivered. Excellent jewelry selection as well.
S B: There stuff is marked hight. Nice stuff, but asking top dollar. If you want to sell something they offer next to nothing. Nice people, not ones I would do business with thought. They research but the info they seem to find is just plain not accurate.
C.M. C: My first stop when shopping for Jewelry, TVs, Laptops, Gifts for family and friend. Not what you expect in a Pawn Shop, family run business very helpful and knowledgeable team. Courteous in a manner not seen much anymore. I paid less than I ever expected for Jewelry. I have told everyone to get there must have Diamonds at Royal Pawn. Nick & RIc are very patient with customers. Will be back!
14. Fort Myer Thrift Shop - Arlington
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4.6
41 reviews
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Address: 224 Forrest Cir, Fort Myer, VA 22211
Schedule: Closed ⋅ Opens 10AM Tue
Telephone: (703) 527-0664
Business type: Thrift store
Subrina W: I been it here a few times over the past 2 months this place have change drastically they went from having nice stuff to having stuff that they should put in the trash. I am sorry for saying it that way but if you paying for something it should be something good even if you find it in the thrift store!! This is stuff they get for free so why overcharge for it.
Response: We’re sorry your experience wasn’t good…. Please let us know if there is something we can improve!
Colleen Weiser: Love Ft.Myer Thrift Shop! Do my holiday shopping there. Found some "Great finds" today. Very happy. Good to know retail prices so bargains can be identified. Grandson will be thrilled.
Response: Hi Colleen - we are glad you were successful today and found some "great finds." We are putting out new Christmas items daily and have many other treasures in the main building and Boutique. Hope to see you again soon.
virginie gimenez: What a change since I went! The first time (awhile ago), it was only an antique little store and a big mess outside the building. I recently went back and what a great experience! There are two stores: the first one focuses on collectibles and the second, which is the building next to it is what you expect from a thrift store. The mess outside is gone. Wonderful and the people were super nice! From 1 star to 5 stars.
Catherine Palumbo: This place is excellent. It is wonderful for people who are transient (particularly those from other countries whose electrical items back home run on 240 v). I was able to purchase some great 2nd hand electrical items for a great price, although the Margherita maker may well bring me unstuck.... :) Also, lots of clothing and glass ware, crockery etc. This place is DEFINITELY worth a visit, and it is supporting your local military, so buy up big! I LOVED IT! From a very satisfied Aussie!!!
Thomas Bourne: Absolutely fabulous thrift store. I was able to get uniforms for my cadets very reasonable and even snagged a Marlow White Army Mess dress jacket for $50! Ms Jean is the best!
Michael JC: Very good place to visit everyone is very nice 😊 but be cautious it will change your need to wants ahahahahha say Hi to Mr. James
Response: We are glad you enjoyed shopping with us. Hope to see you again!
Mutts Rule: Great products, prices, purpose and people! You never know what you are going to find or run into! Always a fun foray! Bring cash so you can check out on the short line!
Gary Connor: Very organized. HARD to find but very helpful staff.
Response: Thank you so much! We appreciate your business and enjoy interacting with our customers! Glad to be back open ;-)
Tabitha Griffin: I love coming here. As someone who loves vintage clothing this is like a treasure hunt
Response: Thanks, we are glad you enjoy our shop. We hope to open soon. We have some coats, vintage furs, and boots on our Facebook page for online sales. Check it out. We will be available for online sales for 2 more days, December 8 and December 10, then we will suspend the online sales until the New Year. Happy Holidays to all!
15. First Cash Jewelry & Loan - Washington
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3.4
18 reviews
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Address: 1726 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 333-2274
Business type: Pawn shop
Shane Edwards: Excellent employees
W. Graham: I am a long-time customer of the location at Wisconsin Ave, NW and the customer service here is simply the best!!! The manager and staff are always responsive to me and customers and have always gone above and beyond with my pawn or layaway needs. I question the horrible reviews I am reading here as for the past several years, this has never been my experience. I would highly recommend this specific location due to their professionalism, service level and great understanding on customer service and helping customers who may need financial assistance. A1 location !!!
Abdul Quddus: I am a longtime customer. Onetime I take cash loan by my jewelry. For pandemic I was calling 4 time than nobody answer my call.After I was a late 1 month payment. They strolling and keeps my lot of expensive jewelry. I hate that place.I thought I need to go court.
gypsy williams: Illegal immigrant woman working at the front. Very rude and not helpful...very poor variety here...only jewelry and pieces of glass and a few camera lenses here not much else everything else is very slim pickings...they only had two very small TVs available smh ..I don’t recommend this place remember this area has very snooty people...pawn shops usually welcome the frugal as it is usually a place to cut a better deal as to brand new merchandise prices
Gladys Sundquist: I was treated like a criminal in this place. I would not recommend this business to anybody. The sales lady, Luz was acting like she owned the place, and the manager, Rob was telling me not to come back because I cancelled my layaway with them. They are awful and the need to be reported to the corporate how they run their business. Liar!!! Acting like ignorants. This place must be close!!!
Eni Yanti: The man manager so rude they thing we came there poor people and like don’t have honor
Billy Towson: Excellent service and low interest on loans Very knowledgeable.
Anita Browser: Nice peoples and good service would go backs
16. Best Buy - Jefferson Houston
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4.1
1822 reviews
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Address: 3401 Richmond Hwy, Alexandria, VA 22305
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 519-0940
Business type: Electronics store
Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.
Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.
Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.
rachel braley: I have been trying to get in contact with somebody from this store for over a week to no avail. All calls are directed to the call center, which would be fine, except no one at the call center knows how to transfer me to the store line except maybe 1 out of every 12 people. Not only has the call center been unable to help me with what I need (which is why I need to get in contact with someone from the actual store) they have placed me on the call back list probably 5 times in the last week and a half and I haven’t gotten a single call back. ONE person knew how to transfer me to the store line but when I called I was sent to voicemail. I left a voicemail with my information on the ACTUAL store line and never heard anything back. I cannot go into the actual store because I now live three hours away, so getting in touch with someone over the phone is really my only option. However actually getting someone on the phone seems to be impossible so I really don’t know what to do at this point. The call center itself has been a bit of a nightmare. They keep trying to find my “Best Buy account” except I don’t have one but they think if they look up my phone number for the 1,000th time it will suddenly magically appear. Talking to the call center makes me feel like I’m in the Twilight Zone with how many times I’ve had to tell them I DONT HAVE A BEST BUY ACCOUNT. And one person hung up on me when they were only able to answer my questions with “I don’t know.” Honestly ridiculous. I’m currently looking into buying a new computer and a new TV but it won’t be at Best Buy. I will be taking my business elsewhere due to how much trouble I’ve had to go through. It shouldn’t be this hard to talk to somebody in the store.
Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!
Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!
17. Goodwill of Greater Washington Retail Store - Washington
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3.9
408 reviews
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Address: 2200 South Dakota Ave NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 715-2658
Business type: Thrift store
Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.
Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.
Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.
Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅
bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!
18. First Cash Jewelry & Loan - Washington
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3
4 reviews
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Address: 6400 Georgia Ave NW, Washington, DC 20012
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 882-2000
Business type: Pawn shop
my videos brown: the website for this place is false advertisement i check the website to see if they accept movies and video games and then called to verify it and the lady DONNA said they dont take video games and movies.
19. G & G Pawn - Takoma Park
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3.1
18 reviews
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Address: 1325 University Blvd E, Takoma Park, MD 20912
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 439-4116
Business type: Pawn shop
Thom Woodward: We stood there for 10 minutes, and no one even bothered to great us with a simple, "Hello." Fail.
Walter B.: All around respectable pawn shop that does not take advantage of you.
ZHC Shoutouts: This place it the worst rude people like god
Joseph Galvin: Rude on the phone.
20. Prime Thrift Georgia Avenue - Washington
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4
309 reviews
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Address: 6101 Georgia Ave NW, Washington, DC 20011
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 291-4013
Business type: Thrift store
Kim Reyes: Great finds the other day when they had 3 tag colors 50% off! I snagged five jackets, a skirt and one long 100% wool coat barely worn all for $30. There are treasures hidden within the racks!
Response: Thank you for your review!
Karina Baumblit: The people who work at the store are wonderful. Always willing to help and very accommodating. They have a nice verity for a small store and it is vell maintained.
Response: Thank you for your review!
Vanessa L Jackson: Great day for students with 25 percent off on Tuesday and Thursday. Return policy is reasonable 7 days with receipt, and prime thrift members earn points use phone number to join Points adds to dollars off of next purchases. Good selection of coats and MENS wear. Large variety of plus size and plus size petite. My secret to stylish name brand dressing. Had a good shopping experience. Staff friendly prices clearly marked social distancing and mask required.
Response: Thank you for your review!
Donovan Phelps: This store has a lot of good quality items available and at really good prices
Response: Thank you for your review!
Blaque Love: Recently visited this lost gem that was super organized and well managed, but unfortunately I became frustrated by the style chosen to hang the clothes. Instead of the clothes organized by size as it used to be, they now just lazily hang them all together. I ended up leaving out pure frustration without purchasing anything. Super disappointed.
Response: Thank you for your review
Summer Brouwer: Found a lot of great items here! The employees are very friendly, both in English and español :)
Response: Thank you for your review!
Danyelle Lamb: This was my first time went there. The store was clean, organized & very affordable.. The associates are nice & definitely coming back😁
Response: Thank you for your review!
Ben Riddlebarger: Too crowded and dirty. Everything smells like burnt sausage.
Response: We are sorry to hear about your experience. Thank you for your feedback
Chef Minh: Used to be a good store. But not any more, it’s a mess. Not things organized, sometimes you found 2 different prices marked on the same Item.
Response: Thank you for your feedback. We have sent this to our team! Thanks.
