Best Quest Diagnostics Medical Service Washington Near Me

Ken Ament: Very friendly, professional, helpful, hygienic, fast! Very nice experience.

David Tilias: Had a confirmed appointment at 3:45, showed up and the doors were already locked even though they are supposed to close at 4:00. The nurse/receptionist saw me standing outside holding a baby for 15 minutes, did not even try to open the door. Can’t even call the desk, goes to a computer.

Naava Ellenberg: All online information says there is a quest in this Safeway. According to a Safeway employee, there is NOT. I was unable to contact the store via phone and every search kept informing me it was in Safeway. Extremely inconvenient and disappointing.

Estefani Flores: The service was great and super quick! They were very helpful and professional. Every time I would come, I am satisfied with the service. There is no complaint. They are very knowledgeable of what they do. I will definitely continuing coming to this location for any future testings.

Charles Sellman: The light skinned lady with the freckles was rude worked at an extremely slow pace took no consideration of anyone else’s time but her own. She worked as slow as possible for her not to do anymore work before the end of the business day. Not one time did she ask myself or the three other people if we were there by appointment or walkin and picked whom she wanted to call back. I am not happy with this treatment

Susan Ginsberg: I want to commend the person who signed me in, handled computer registration, and drew my blood. I came with a box as part of an NIH study; there were various instructions about handling the different tubes, and a Fedex pick up number had to be obtained for the specimens before the registration process could be completed in the computer. Despite the extra time and effort involved, Tawanda handled her duties patiently and verypleasantly, and we had a nice chat too!

Kris Pate: 69 hours to receive Covid test results. Find another lab if you want to travel. We spoke with customer service multiple times and were “guaranteed” our results would come in 48 hours. We rebooked our flights multiple times waiting for these results and ultimately had to cancel our travel plans. Even with the results, we were not allowed to travel. The 72 hour travel window starts from the time your sample is collected (nasal swab) to your departure time. Quest does not start their 1-2 day turnaround from the time of sample collection, but instead start the clock once your sample is delivered to the lab. When you need results, don’t count on Quest diagnostics to deliver on time.

Kristina Rezene: It’s always good to read reviews. I’ve Been calling this establishment for the last week, literally everyday to get their schedule so I can plan accordingly. No one answered the phone at all! The voicemail is full lol.. it sounds like a cell phone. This is so unprofessional. I contacted my employer to see if I can transfer to another location and they said they understand because this location has bad reviews. Wish I knew before driving all the way here!

saliem saleh: ZERO star for this particular location! I have never been mistreated at any other place like this one before- went in for a test and unfortunately, had to see an employee by the name of Nyheema Marshall, she was extremely rude, disrespectful and discriminatory against me! There was another gentleman at the waiting area, Nyheema was very welcome and friendly towards him- I will be definitely reporting this discriminatory incident to their regional office

Brian Copes: It was my first time visiting this location and I’ll admit it was a little hard to locate. I added a photo to show everyone the main building - 3833 Ballston Medical Center, so people can find the location. They do not list the suite number or location on the directory on the first floor of the medical building. Simply walk or get on the elevator to the 3rd floor to find the office. Outside of the difficultly finding the office, the check-in process was quick with a self check-in system. The medical staff was friendly, funny, quick and curious. I was impressed! Overall, if you need blood work done please give this location a chance. You’ll have a good experience.

Jael Nantamu: Evalynn at Quest diagnostics was REALLY understanding and patient with me. Some information of mine was missing but she was patient and told me what I needed. She honestly TREATED ME WELL and that means A LOT to me. You’re amazing EVALYNN. B. 😀😀

Shana M: The tech was fine at collecting specimens, but sent the wrong lab order redoing a lab that was done in November instead of the recent order my Dr had sent for a totally different test. What gives? Also, my account information was not accurate, not a surprise, but its really unlikely I was the one who put in the wrong birthdate for myself in the years I’ve been using quest. Having me verify only the spelling of my name does not help catch these kinds of errors. The appointment system & MyQuest system do not appear to link well which is obnoxious when trying to use this website to view results or appointment times. This is basic corporate standards of service in 2022-get better at this! They had old insurance in their system for my children, because their system didn’t have a name that matches my insurance company name well even though it’s BCBS, like really? So not being able to enter new insurance info only because the name of my insurer couldn’t be found is bananas-since they tried to bill a different insurance, with an old address & never asked for me to verify my kid’s info which would have caught the issue. So who knows where the bills went & there is no way to get in touch with the person inside the lab draw location because the phone tree is a circle of menus that don’t lead to the local tech. So much for keeping issue handling at low levels & providing direct feedback so that errors can be corrected for future patients. Just annoying & not convenient having a local draw station because of these things that fall through the cracks. Also, I got stuck helping the Safeway cart retrieval lady because she had blocked me in the elevator & the tech marked me as more than 10 minutes late to my appointment. I was early. Checked in by the link, got the text she was ready for me at 11:41 & was in her lab room by 11:45 with no one present in the draw station. I rechecked-in which of course is where I learned I had already been marked 10 minutes late for my 11:45am appointment. Sorry the Safeway store logistics made me ONTIME. I couldn’t not help the special needs lady huffing and puffing and slowly moving the shopping carts to where they belonged in the store via the elevator. My delay allowed her to get to a walk in customer which pleased him, but whatever. People’s expectations are what they are.

Aigerim Askar: They allow you to make an appointment and come in to tell you they don’t/can’t do the test.

Juan-Francisco Buchenau-Varela: Don’t try to use these services! It’s unbearable. Not what you expect in this luxurious building. Approaching this dirty space with harassing attendants made me think that health services is indeed the worst part of America. Even laboratory services are not interested in the people. This is one of the worst places I’ve been for health services. Staff was really rude, waving me in a very inappropriate form to get out of there. I had an appointment but she didn’t want to work with more patients. She didn’t want to bring her supervisor when I requested her name to inform about her behavior. I was waiting for 30 min until she opened the door just to express her craziness. I don’t know why this kind of people is not fired and keep a job for which they are not qualified. Reading all the previous reviews help to understand that the owner does not care at all about this place. Horrible experience!!!!

Shae Raysor: Hello, I am the assistant at Heavenly Garden A Spa and it seems you all have our address as yours. Can you please correct this? Thank you.

Richard Nguyen: I scheduled an appointment prior to arrival. I waited in my car and did a mobile check-in. I was texted to come into the waiting room about 5 minutes after using the mobile check-in. John Longcop gave me clear instructions on the urine sample collection process. Everything was over within 10 minutes. Great experience, would recommend.

Christiana Charles: The staff here are very rude and unprofessional. From the moment I walked in to the time I left the tall dark skinned tech and the short light skinned tech were very unprofessional and loud having side conversations and were not helpful at all. The tall dark skinned one then had an attitude when I asked her anything. I called my doctor and informed her of the unprofessional and advised her I will not come back to this location. They are very rude and unprofessional and corporate needs to handle this. This is not the first time “workers” from this location have been disrespectful.

Vera Perry: After fasting for diabetes test, I walk in for a test at 8:30 and was told I had to come back at 11:10. I explained that to the technicians and they ignored me. My doctors appointment was on Tuesday and today was Friday. Only 2 people was there waiting at that time. Fasting all night was way too long to wait.

Allie Hupp: Lisa is wonderful. She drew my 12 week old’s blood so gently and efficiently.

Linda Werner: I am definitely going back here for my next labs. I have terrible veins, and the technician was able to draw my blood in one try -- which puts her in the hall of fame in my opinion. She was also courteous and kind. I was fortunate, as a walk-in to get my test done quickly. Better if you can to make an online appointment.