Best Psychiatric Clinics Washington Near Me

Aliyah Boyce: I will never send my loved one to this facility ever again. Please do not send your loved ones here. Worst than prison. Staff is rude and disrespectful even management of the program. This place is terrible. Violates every protocol because they can get away with it. The state should shut this place down immediately! If I can rate 0 stars I would. This is a inhumane treatment center. PLEASE DO NOT SEND YOUR LOVED ONES HERE!!!!

We Need Answers: This is the worst hospital facility ever, with providing patients with the wrong medication and diagnosis, had no idea clothes were needed my loved one has been there for 1 week and I was told due to COVID outside persons will not be permitted, in addition a complaint was filed with the medical director both Alexus Obeck and Autumn Carlson which both failed to respond in a timely manner to address concerns of miss diagnosis and re evaluation. My loved one who suffers from mental illness called from a cell phone from the facility, begging to be picked up to be treated elsewhere while you hear the verbal abuse deflected from staff members to patients. It has been 4 days with no response. The staff is negligent and displays unconstitutional acts regarding patients and their well-being. DONT SEND YOUR FRIENDS OR FAMILY HERE. DOCUMENT EVERYTHING, they contradict every word they say. We can't even trust the people appointed to care for persons with mental illness due to a lack of compassion for our community.

Sandra Jacinto: If your loved one is admitted here, you won’t be able to communicate with them. My brother was admitted three days ago and I’ve yet to hear anything. In the times that I’ve called I’ve experienced the following: - straight to voicemail - operator says they don’t know the unit number and won’t be able to figure it out - being transferred to a dead end - person says they’ll take my number then immediately hangs up on me - first time I called they told me that his sister already called that morning. False. I’m his only sister and I never called before. I was successful in giving my name and number once and ANOTHER PATIENT CALLED ME BACK. They gave my number to the wrong patient. This is a psychiatric institute. You’d think they’d be careful with who they give messages to for obvious reasons. Clearly they didn’t vet if that patient knows me. I know that there are some good staff members there but the majority of them don’t care and shouldn’t be in this job. There are horror stories about this place how they let patients freely walk around and get in fights. It’s scary that he’s in there and can’t be reached. I don’t trust this place at all.

Kyrah Ford: Zero stars don’t recommend, this place was very unhelpful and mad things worst. Some of the male staff was just creeps and was doing inappropriate things! I highly encourage you to never send anyone to this hospital. worst experience ever!

Mason Mailloux: If I could rate this institution 0 stars I would. Some of the staff are genuine good people but about 80% of them don’t seem to care at all about the “patients” when it’s really just a scam for insurance and Medicaid. There is no security however there are physical fights every day. They hardly feed you and when they do it’s worse than jail food, The group therapy is a joke 45min out of the 24 sleepless hours in a day. No one in their right mind would ever want to get admitted here.

Jessica Fullington: If you or a loved one is struggling with addiction and/or mental health, this is an EXCELLENT place to receive help. The staff is truly exceptional and very compassionate! I was in TERRIBLE condition when I was brought to the facility. The expert level care that I received made it possible for me to return to my normal life in just one week. They even made sure that I had a solid plan to continue my care once I was discharged. I would urge ANYONE who is looking for this type of assistance to go to this wonderful place. Hopefully, I will never need them again. God bless

Kaden Burchett: if i need a psych hospitalization again, i'm specifically requesting NOT to go here. the staff either didn't notice or didn't care that i didn't eat anything for the four days i was there. another patient (who i believe to have been developmentally disabled) frequently entered other patient rooms and even went through my belongings, and the staff responded to these incidents by yelling at him; they never took any actions to prevent him from doing these things. there were bugs in my room and it was never investigated when i told the staff; i was simply labeled as psychotic. there were no groups, no therapy (or even a therapist as far as i'm aware), nothing to pass the time besides a tv that didn't work for half the time i was there. it was impossible for my fiancé to contact me while i was there. frankly, if this place is your only option, you might just be better off not going. i will likely be filing a complaint with the district against this place because of my experiences there.

Cam N: This place needs to be shut down immediately, no care or respect for patients. Disregard for health and sanity. Food is terrible, showers are ice cold. Employees force religious beliefs. Not profesional what so ever

Mary Moaney: If I could give this place zero stars I absolutely would staff does not communicate with parents of children patients. Patients are fighting no security no control no organization etc. My daughter had a panic attack and no one found her. No organization with medications etc. Absolutely worst place to send your children. If you actually care about your children do NOT send them here.

Kas: I am seeing Dr. Sasha Bergeron and Dr. Michelle Sanzo here and they are easily the best pair of physiatrist and psychologist I've ever worked with. We managed to find a root cause for my long-standing mental health issues and have come up with a viable plan to address said issues. Also, I've made a few last-minute, urgent appointments here, and they have always managed to squeeze me in. The front office staff are also very helpful, and their online scheduling system makes scheduling an appointment extreamly easy.

Rebecca Mazur: I am getting excellent care at WIP. Over many, many years (I'm 68), I have seen lots of psychiatrists and tried many drugs and treatments. This place gives me hope. I feel better!

Valora Everly: In my 30+ years of mental health assistance I've never spoken with someone who could make quick sense out of what I've suffered with for 30+ years. Dr. Reddy is down to earth, professional, insightful and compassionate. I'm sooo thankful I started treatment here! Update: I'm nearly 8 months into treatment and I'm at a place with myself I never imagined I could be. In my life I've been through sooo much therapy, hospitalizations, rounds of ECT.. but nothing has ever effected me and my life as the treatment I am receiving has. Though I feel most of my recovery is internally, my husband sees so much improvement with me and praises me for the work I put in and my dedication to feeling "better". Likewise, we are soooo thankful to have WIP nurse Sam and Dr. Reddy with their attentiveness to me as an individual and in helping me along in my journey of relief.

Eileen Marable: I love getting my treatments at the Washington, DC location of Veritas Health. I feel my doctor is well connected to my case and when I've had issues come up with my case or treatment he's been invested with immediate weigh-in or bigger-picture solutions. My nurse is the best out there. She is friendly, kind, uber-professional, and a problem solver. I'm a tough stick for an IV, but she has made it her mission to happen with as much ease as possible. I love her low-key, but truly focused style. The treatments rooms are clean, simple, and friendly. I could not ask for a better facility and team for my treatment. Thank you to Veritas Health, Dr. Reddy, and my nurse Sam!

Carolyn Smith: I have not had an infusion yet. This rating is based solely on the consultation with Dr. Raczynski. The doctor answered my questions completely and honestly. He explained when there was no scientific evidence currently available to answer some of the questions. Dr. Raczynski was as personable as he was professional. His questions to me were pertinent and helpful as well. I am looking forward to working with this doctor and Veritas Health.

K Murray: Dr. Rokoske always takes the time to listen to me, to answer my questions, and to explain things to me. She’s the best psychiatrist I’ve ever had.

David Sloane: Dr Reddy is an exceptional psychiatrist, and has done an excellent job of assessing my challenges and responding to them effectively, where other providers have failed.

Susan Anderson: Dr. Raczynski has treated a family member for a few years. He is responsive, compassionate, and up to date with latest therapies, and medications. I would highly recommend him to work with your teen.

Gina Mann: I receive kind and informative care from Dr. Raczynski.The Registered Nurses, Andre and Sam, are also kind with a genuinely warm touch. I feel I am in good hands and am very pleased with my experience at Veritas. I continue to receive care from Dr. Raczynski and the registered nurse- all excellent experiences and my health is continuing to improve.I highly recommend Veritas Health, PLLC.

Robert Scott: How can you get good adolescent care virtually when everyone can go to the movies, hair salons and all the other activities, but a simple in- person program or seeing a psychologist is off limits because of the excuse of a pandemic. Is the psychologist and therapist too good to not meet in-person when all of us are working back at work? We all need to be loud and tell our mental health professionals that we are not going to take virtual as an option anymore. This company just cares for the ole mighty dollar and they think that they can give adolescent mental health effectively virtually as our children keep falling apart. This is ridiculous and unprofessional.

Brianna Scott: Yikes! Leaving my review with the same thing I said in my e-mail: "Good afternoon, I just called the Ross Center and not sure who I spoke to but...it's clear that you all as a company do not want to help people. I called simply stating that I received a voicemail over the weekend, I was inquiring about being a new patient for medication management, and was just met with..."okay." I tried to give the person the benefit of the doubt but they clearly had an attitude. This is my first impression of this company so...despite the fact that maybe the doctors who work here might be good...I don't really want to deal with receptionists who are annoyed at the fact that their literal job is to get new patients signed up. It's already super hard to get mental health help, and it's also a lot to build up the courage to ask in the first place. Does this matter to any of you all? No. But, you all should be wise to train folks answering the phones to just treat people with respect. If the person was confused by what I was asking, they could have simply just said, "Yeah, we can help with that. Who exactly left you a voicemail over the weekend?" It's really that simple. Thank you and have a great rest of your week." It's probably going to be quite rough finding anyone in the city to help with medication management. But I'd kind of rather go without medication at all than being treated shittily by literally anyone in the healthcare system.

Rachel Wise: When my teenage daughter was experiencing some anxiety, I called the Ross Center and she was scheduled the next day for an evaluation. The entire process was smooth and efficient. The professionals on staff worked with us to figure out the best treatment options. My daughter had an extremely positive experience at The Ross Center. I highly recommend the Ross Center.

N A: I cannot say enough good things about Dr. Melissa Monson. She is extremely reliable and is the only psychiatrist I have ever felt like I got very comprehensive care from consistently. Ross Center is very expensive. I have been a patient off and on for many years, but I have never felt like I didn't get what I paid for here.

Sheryl Aaron: I've had the pleasure of collaborating with a number of therapists and psychiatrists at The Ross Center, and I have the utmost respect for their team. When referring clients to this practice, I know they'll get some of the most consistently skilled and compassionate treatment available in the D.C. area.

Jill Jacobs: Unprofessional, discriminatory, argumentative, and poorly informed. I tried to make an appointment here, and made it very clear that I am willing to pay cash -not use insurance at all - but was told that because my insurance is Tricare, they will not see me. Repeatedly I explained that I have no intention of using insurance nor filing with insurance after the fact, I simply want to get therapy and pay for it myself. In fact, I explained I would be willing to sign a document to that effect or write a letter and have it notarized declaring this. Regardless, I was told that they will NOT see any person who has Tricare, Medicaid, or Medicare, period... This place does not file or accept any kind of insurance at all; they only accept out of pocket payments. Yet they will not take my money, will not even tell me their fees because... Why...? I happen to have a past association association with the military...? This is not only discriminatory, but bad business practice, in general. I would give zero stars if I could.

Kiki Boots: Honestly feels like a scam. Our family has dealt with many, many clinicians over the years and this is the first time that, on intake, they told us there wouldn't be a good fit and to go elsewhere. And this is for pretty run-of-the-mill needs. I would avoid, unless you want to be charged hundreds of dollars for nothing.

Brad Brenner, Ph.D.: I've known Dr. Beth Salcedo for years and she's a warm, thoughtful expert. She and her colleauges at the Ross Center are some of best in the Washington DC.

Laura Webb: The Ross Center has been an extraordinary resource for me. Because of them, I’ve found exactly the right treatment to manage my anxiety, and I’m so grateful.

Calvin Palmer: I don't agree with everything that the staff and doctors do bcuz some of them (at least one I knew) don't care about nothing but pay. But I do have a few favorite doctors and staff that do put their best foot forward trying to help the client if you worked with them.

Ca D: This location is CPEP- Comprehensive Psychiatric Emergency Program, in building #14 behind the main hospital building. It is DC's psychiatric emergency room run by Dept of Behavioral Health. It's open 24/7 and is still actively providing Mental Health services to anyone in need.

Wanda Anderson: Its hard to find and lyft don't know how to come back here to pick up or drop off that go for cabs to.

Jenifleur O: Where do I begin? Hell pure and simple.

Megan Gilmore: Echoing the other reviews for Pieur Wellness. I spoke to 3 different people about being billed for an appointment I never scheduled in the first place and they still went ahead and charged my card against my consent. In addition, I have not gone a single month without having something wrong with my prescription refill. When I called the Admin to let him know my pharmacy refused to fill my medication due to missing information on my script (required by state and federal law), I was yelled at...

Anna Mj: Sounds like a pattern here. Dr. Alam is nice during the appointments, but 4 times in the last year i have had refills that were called in late ( and resulted in a lapse) . A week ago I was ghosted at my appointment and despite 4 calls I have not had my prescription refilled.

Mecca: I’ve been with them for a year and agree with all the other reviews. My main complaints are of the admin/billing but overall I don’t feel like they care. They’re not responsive on the portal and when you call it’s a perpetual answering machine, you’ll never get someone on the line regardless of the time. It’s very frustrating not being able to call during business hours and resolve issues. It’s poor business practices. It’s also just pretty strange to be honest. They charge your card on file with no forewarning. They are very curt and dismissive if you need something or have feedback (e.g. please share receipts when I’m charged or let me know in advance you’ll charge my card).

Emily White: Worst and least professional practice I've ever interacted with in any way. Doctors don't show up until the last few minutes of an appointment, take inaccurate notes, and stole $125 dollars from me.

doug b: I echo the other comments with regard to lateness, difficulty getting in touch, and medications being sent to the wrong pharmacies. Sessions were extremely brief and their virtual portal was often faulty. My first appointment began almost 90 minutes late.

Ali M: Avoid this practice. Dr. Alam was kind and knowledgeable, which kept me at this inept and untrustworthy business for too long. They're unresponsive and uncommunicative, and as others have mentioned, use questionable billing and administrative practices. I wish I could give negative stars. If you value your mental health, look elsewhere.

Jordan Smith: Poor communication as a business but nice doctors. I left a negative review on here and Dr. Williams called to talk to me about it. I had a bad experience with administration when my doctor left for another position and the admin were not very responsive. Dr. Williams called to figure out the problem and was very nice but kind of defensive instead of just listening and saying they would work to fix it... They are not very responsive over the portal which is their main line of communication and then called me at 7pm on a Friday night to ask about my many messages I'd sent which I was not very happy about but I get that that is some people's preferred time for communication. After clearing up their confusion, they filled my prescription but never told me they were doing so so I was left waiting for it to be refilled for days when it was actually just sitting in the pharmacy. All in all, not impressed with the business plan and office people... but the medical professionals are doing their best. I did continue care with them and things have been better since leaving my original review. I forgot about an appointment and was very late and they were very understanding and helped me to reschedule.

AS MR: I would never recommend Pieur Wellness to anybody who has ongoing mental health struggles. First off, every single appointment I had scheduled got cancelled just before, and they told me they would work on rescheduling. Then they would reach out and ask my availability THAT DAY, sometimes with less than two hour's notice. When I said I couldn't do that day, I would have to wait weeks to get the next same-day request to meet. Secondly, I started experiencing increased depressive episodes in response to the medicine changes prescribed by Dr. Alam, who showed little to no apathy in calls. I messaged her to tell her this, and she never responded. Between the lack of care towards patients and disorganization of scheduling, I do not recommend. (PS this is the first one-star review I have ever left, but shame on Pieur for not understanding they are dealing with the mental wellbeing of human beings)

Audrey Lamb: Most incompetent staff ever.

Jane Doe: I was informed that I started working for the agency during a “bad time” due to the amount of changes that were going on internally that didn’t work out. The executive director is very condescending and has no respect nor appreciates his employees. In my years of working I’ve never experienced someone saying “I thought I made myself clear” and that you’ll be fired for not signing a document you didn’t agree with. Without having a direct supervisor the clinical director oversaw two teams but wasn’t readily available to address the ongoing needs the two teams faced. I was poorly trained, constantly told one thing by one person and something else by another. The agency likes for you to believe you have people to talk to to address your concerns but when you do everything gets flipped on you about what youre not doing right. Never taking into consideration how they play a part into that. They want people to blame, so they blame the community support workers instead of looking at the agency as whole. No one from upper management on down is doing what their supposed to be doing so everyone should be held accountable. I wish I could say I learned something from working here but I didn’t. Fair warning, be expected to be thrown into the work without any guidance and being the blame for not reaching clients who don’t want to be reached. You’ll find yourself almost forcing services on people who don’t want or need them.

Greg Lavalleye: Great Place! Steve Luteran is a God Send and amazing, will work and help you 24/hours as will the rest of the staff. Highly recommend. They care!

John Quinn: One of the critical problems facing the Washington dc metro area, and large cities the Nation over has been the insidious creation of a primary tier of psychiatric services being administered by local. Jails, many of which are privatized thus ensuring their primaryconcern is to their shareholders dividends, thereby motivating private wardens to cut to the bone essential services across the medcal spectrum. Many,if not most,of these mentally ill offenders would be better seved by the Somes and Mclendon Centers of the world, at a dramatically different price tag to the American Taxpayer while at the same time providing better supervision working with mental health courts the Nation over.

John Doe: Fraudulent, criminal, negligent, abusive. These THIEVES take money from the government, then never provide services. Their employees are incompetent, rude, lazy and stupid. Avoid at all costs!

Merisha Beckham: THE DOCTOR ASK ME WHAT WAS WRONG HOW CAN SHE HELP ME I STARTED EXPLAINING WHAT I HAD GOING ON AND HOW THEY WASN'T HELPING ME AND STARTED CRYING THE DOCTOR TOLD ME TO GET OUT OF HER OFFICE I WAS CRYING. FOR 2 WEEKS I WOULD NEVER GO BACK THERE. I WANT TO SUE THEM BECAUSE IT WASN'T RIGHT AND NO ONE CALLED MY PHONE TO SEE IF I WAS OKAY

Truth BeTold: I miss AUTUMN (case manager) and Dr. Moghimi (psychiatrist)! They truly saved my life! 💜💜💜

Francis Austin: I am a previous client of the Center....they suck...life is so much healthier without them...especially any contact with Alan !!

Byron Briscoe: Great

LEFTY HALL: Nice people

Jonny Simpson: The best mental health care in the city.

phil bellios: I have worked closely with Dr Beyer in a professional setting for a number of years. He is a very insightful and thoughtful clinician. He is attentive to patient needs and will provide guidance and assistance in addressing your individual issues. I believe you will be very pleased with Dr. Beyer’s services.

Toby Jorrin: Dr Beyer is a rare find. He is patient, kind, caring, and compassionate while also being detailed and thorough. He finds ways to bring warmth and humor into what are often very difficult, even excruciating circumstances. He takes a real and lasting interest in his patients and makes himself accessible and available in a way that few doctors do.

C: Dr. Beyer is an excellent physician and deeply invested in the well-being of his patients. He is down-to-earth, open, non-judgmental, and practical, while possessing a keen understanding of underlying motivations and biases that influence our behaviors and thoughts. Whatever is your style and comfort zone, he will work with you to achieve your hopes and goals.

Ryan Schammel: John Beyer and I have worked together for the past 3 years. In this time I have seen very attentive fair supportive and insightful interactions with patients. He brings a strong and realistic plan forward for patients and guides them through the progress or missteps. If you are engaged and willing participant in treatment you will see results. In my opinion John brings a good balance to the psychotherapy and pharmacotherapy balance. John Beyer will be a surely missed part of our team but we understand that his departure is based on wanting to have further autonomy. A need to be an integral part in one to one therapy and medication management. As well as getting back to the purpose of his training to help others and be able to follow long term progress. I am sure this will lead to a rewarding career choice as he follows the success reinforcing the decision to spend his life helping others. Our loss is your gain thank you for your service Dr. John Beyer. Ryan Schammel, RN

David Sternberg: My colleagues and I at DC Talk Therapy have been referring patients to Dr. Beyer for medication evals for the past few months and we've been thrilled with the quality of service he has given. Dr. Beyer is knowledgable, warm and very responsive to patients and our staff. We will happily continue to refer patients to him.

Ogo Onifade: Dr. Beyer is an amazing physician and kind-hearted man overall. He’s patient, experienced, very knowledgeable in his field and truly cares for each of his patients. I highly recommend you book an appointment with him. You won’t be disappointed!

Roy Braunstein: Dr. Beyer helped guide me through serious depression and (unbeknownst to me) self destructive behaviors recently. Using skillful talk therapy with light pharma (a gentle mixture without untoward side effects), I am now in a healthy easily sustainable mental state. In short, he’s got (psychiatrist) game.

Adela Stroescu: Dr. Beyer is an experienced psychiatrist who shows much compassion for his patients.

Adam Lebowitz: Dr Beyer is a fantastic clinician and an even better person. You will be in excellent hands!

Gianni Graham: Dr. Ibikunle is a lovely doctor and counselor—he has helped me find life-changing medication with integrity, and without being pushy. I have always appreciated his way of showing care and compassion in our sessions while delivering his opinions honestly. I recommend him highly!

Victoria Rivard: I went to Dr. Ibikunle before and during COVID (had to switch doctors due to switch of employment and insurance). This was my second time going to a psychiatrist, with a not-so-great experience the first time with a different doctor. Dr. Ibikunle was very helpful and listened to me throughout each session (in-person and virtual). He was able to help me live a better life, in both 'normal and 'high stress' times thorough the past couple years. Overall, highly recommend Dr. Ibikunle.

Harley Coats: Dr. Ibikunle is a wonderful psychiatrist. I only experienced the highest quality of care under his treatment. He worked with me through changing medications and didn't make presumptions about how I felt. Very patient and very intelligent. Couldn't recommend him more.

Susan Balding: Dr. Ibikunle is kind, compassionate, and careful. I have immensely enjoyed and benefited from his care over the years, and am sad to transition away from his practice as I move abroad!

Katie Orr: Dr. Ibikunle provides excellent care and does it with good humor. He can be your MD and your talk therapist depending on what you need on the day of your appointment. He listens and is invested enough to call you out, question your line of thought, and give real feedback. I had to leave his care when I switched jobs, but he was able refill my prescription to keep me covered so I didn't have to go cold-turkey. But he's not a blank Rx script: He monitors your prescription use along with your mood, is careful with dosage, and makes sure your psychiatric needs are being met by whatever you're taking. 5/5

Karen Zacarias: He is especially kind and thoughtful when dealing with adolescents. We are so grateful for his care

John McElderry: Dr Ibikunle was nothing but professional and wonderful while I saw him. He is very warm and welcoming, which was greatly appreciated in my time of need. I moved out of state unfortunately, but I would highly recommend him to anyone seeking psychiatric treatment in the DC area.

Angel Tucker: Dr. Ibikunle was really patient with me and did all in his power to help me reach my treatment goals in the year that we worked together. He always offered realistic expectations and pushed me to challenge myself. He celebrated the highs with me and gave me an outside perspective on my lows.

sda369: Very professional and pleasant psychiatrist. Helped me transition to a new anti depressant and was very responsive when I experienced some rare withdrawal symptoms. He is always on time to appointments, and most importantly, he's never made me feel like he knows more about my mental state and brain than I do.

dia johnson: The staff is horrible! From the moment you enter into the facility. They act like they don't want to do their job. Music blasting at the guard post, to the point the guard could not hear me but refused to end her jam session. I waited almost 2 hours to see a loved one. It's like one hand doesn't know what the other is doing. Hire qualified, professional people. Customer Service matters! Please hire new security guards. There is only one professional guard on duty in building 1 at the desk. Everyone else needs an evaluation.

Angelic Applewhite: Emmanuel Tucker MT was extremely rude to me just now! He was upset because he was supposed to be off work at 9:00 am. So I guess he’s taking everything out on other people who are calling to do an important job! He needs to be counseled on his behavior or he needs to get a new job elsewhere. Because telling me “oh whatever” and telling me how bad your day is has absolutely nothing to do with me. I expect to hear from higher up on this matter!

Timothy hinton: Best Artwork, I've seen...👀...,🕵🏾

Timothy Hinton: They are getting it Ready!I can’t wait! 🤪💪🏾 👨🏾‍💻🏘....?! #2024?#NewHome?🤔

Tereza Farid: Horrible experience with the security officer the Bk lady with the glasses, she yelled at me because I want her to let me go, she blocked the exit with the orange cone, very bad attitude with the visitors,they need to hire new guards more professional,they make people sad and frustrated.

Antonio Reybol: We wish to Thank Mrs Jones Security Reception for her professionalism and compassion. Also, Security Officer Sanders. We came from California, in regards to our Son's health. Your staff are people of great morals and values. Thank you all.

Lisa Hults: Scary Place

Holly Seibel: Even giving one star is a stretch. The staff has no consistency with their front desk security. One thing that is consistent is their unfriendly attitudes and service to both visitors and patients. The lack of communication within their staff is appalling.

Jack Cohen: I got touched in the back closet

Lindsey McDermott: Ms. Zubair is a truly gifted mental health practitioner. She is completely invested in positive patient outcomes and she works collaboratively with her patients to find the best solutions for them. The front desk staff diligently works to ensure patients are able to see their providers. I am surprised to see negative reviews. I have only had fantastic experiences with this office and have recommended this practice to friends and family members. It can be hard to find good mental health providers. You are in good hands with Ms. Zubair.

Gabrielle Brown: If you’re looking for counseling services please find somewhere else to go because while you’re receiving therapy they will add a new stressor to your life regarding your bill. Their accounting department is horrible. They charge your card whenever they feel like and their receipts do not reflect the date they charged your card. I stopped going to them for this sole reason. I have not been a patient at this facility since July 2021 yet they recently charged my FSA card on March 14, 2022. I called and spoke with accounting and Pam informed me that I was charged for two sessions that I was never charged for in March 2021. What in the world are they doing in their accounting department that they are charging me for sessions that took place a year ago??? Unprofessional, dishonest, and thieves. You would think they’d tried to contact me about the payment or inform me of the balance before charging my card without my consent. Especially since I am no longer a patient and discontinued my therapy sessions with them in July 2021. You can’t even receive therapy there without being taken advantage of financially. I would never recommend this location. They are horrible!!!

Alex Sickles: They would not refill my best friend's prescription until a $50 balance was paid (she needed to wait 2 days until payday). They were just going to let her run out of medication over $50! She had a card on file and just needed an extra 48 hours! How is that legal? I called and paid the balance so she wouldn't harm herself or someone else and could get her meds. This practice is dangerous and doesn't care about their patients. DO NOT GO HERE, I CANNOT STRESS THAT ENOUGH!

Diana P.: I was able to speak with a nurse practitioner the day I called which was nice. However, the nurse said she would consult with their doctor to get my medications prescribed, but I'm guessing she never did. I called today to see what was happening with that and was told that nurse no longer works there...so now I'm almost out of my meds and they said they could maybe text the doctor but I would need to set up another appointment. Won't be returning, total waste of time.

SLasch: Dreadful, Dreadful office staff, I have been trying to call for a mental health follow-up appointment for over a week. The stress that this has added on me is the exact opposite of what I need. Even before I had an appointment no one contacted me to provide the links for the tele health appt. They called like 15 or more mins after my appt time, and only because I called to complain. HOWEVER, Bukola Zubair seemed like a lovely, attentive Nurse Practitioner, and I wish her well.

Rita Gaskins: Zero stars is what they deserve. If you come across this during your search keep searching/scrolling trust me.

Garrett Jaso: After scheduling an appointment with one of Washington N & C Group's clinicians, the front office calls to tell me the clinician is not taking new clients. Unfortunately, this is is a common problem in therapy and counseling but it is disappointing and unprofessional to come across an organization/clinician that seems like to good fit to only find out they are not taking new clients. It is a simple step to update one's website to inform a potential patient that the clinician isn't available. If Washington N & C Group is too lazy to update their website, its worrisome thinking about the quality of care they provide.

Sonola S Onasanya: I had Bru Prasad as a therapist for about 6 months between October 2020 and April 2021. When I started, I was dealing with a lot of anxiety and stress. Bru worked a lot with me on my personal relationships, loss of loved ones, and managing my health and performance at work. Working with Bru, I was able to develop my own internal accountability tools as well as learn to better manage my emotions. It was not an easy road. We met weekly in the first few months for a one-hour sessions each time and slowly transitioned the sessions to once every two weeks. Bru was always extremely professional and organized. He offered several different hacks to help me deal with both my personal and professional issues. He talked with me about my relationships and offered his council. He was a great listener and had an intuitive understanding of others’ emotions. He was always on time for our sessions and was flexible in rescheduling whenever a conflict arose in either of our calendars. Bru challenged me when he needed to while always remaining reassuring. Our sessions were all via telecommunication online as it was during the pandemic period. The online system he used to have the sessions and take payments was extremely easy to work with, and we had minimal technical issues. As a first-time therapy patient and client of Bru, I felt the sessions were akin to a discussion with a trusted friend. He has a strong personal interest in leadership and is an avid reader of books focusing on the topic. He is humorous and witty, and definitely enjoys a good joke. I sincerely appreciated all the guidance, challenge, and company that Bru offered me during our sessions. I of course still have a lot to work on, but I would one hundred percent recommend this gentleman as a therapist for anyone looking for assistance with their mental health, personal anxieties, time management, or professional/leadership development. Your time will be well spent.

Jendra Teuscher: Unfortunately zero is not an option and I am forced to select one star. I attempted to be seen by a mental health therapist and was clear about this when I scheduled my appointment. While scheduling my appt, I received confirmation from the scheduler that they accepted my insurance. During the scheduling conversation, she instructed me to call if I was unable to make my appointment for any reason due to there being a $15 charge for missing appointments without cancelling ahead of time. The day of my appointment I was running late and wanted them to know that I would be 3-5 minutes tardy and to not cancel my appointment. I had to leave a voicemail due to no one answering the phone. After arriving 4 minutes after the start of my appointment time, I was taken back to the woman's office for what I thought to be MH counseling session. She asked for my licence and insurance card, took pictures of them for billing, and then asked the reason for my visit. She then explained to me that there had been a mistake with the scheduling, as she only does nutrition counseling. She was sincerely apologetic and said that this mistake never happens. Also at that time she received a text message saying that I would be late, now it had been 40 minutes after I had left the voicemail. She also mentioned that she had reached out to the scheduling team earlier that day and pointed out that I was on her schedule by mistake. Unfortunately, there was not much to be done as it was the end of the business day but she did attempt to see if I could possibly be seen by one of the MH counselors. Of course nothing could be changed and she told me that the owner of the company, Christine, would be calling me very soon. She did call within 10 or so minutes. Christine immediately jumped in the conversation explaining that they had new hires on their scheduling team and they accidentally placed me on the wrong schedule. After explaining, she THEN apologized about the situation. She did inform me that she would be in the scheduling office the next day to prevent this error from happening again. I didn't feel that she was being sincere in her tone, timing of the apology in the conversation and the fact that she was chewing loudly on gum during our entire phone conversation...I wanted to give up on working with this group but I was sympathetic for the new hire, Christine had a plan to correct the error, and I had already waited a couple weeks for this appointment. Christine was looking at the schedule to fit me in the next day, instead of asking what worked best for me. I had already re-arranged leaving work early for my initial appointment and was not able to come during THEIR next open slot times. I told her Wednesday would be best for me in the morning and she was able to find me a slot. I thought it was sorted at the end of the conversation. Fast forward to one hour before my appointment, Christine called to let me know my session would not be covered by my insurance. I told her I had specifically asked the scheduler about my coverage before scheduling my appointment. Then I asked her what my options were and she told me that I could self-pay the $200 out of pocket fee......She wasn't sincere the second time (same tone and attitude) but at least she wasn't chewing gum in my ear. I told her that was absurd and to cancel my appointment.

Tiffany Yeckel: Great place. Have been working with NP Cody Eccard for about a year through the Perinatal Project. She is absolutely wonderful and although she is no longer seeing patient I know I am in good hands with NP Felicia! Tean, the admin has been so helpful when I have questions. Highly recommend this practice!

Pilar Rial: The front desk and billing dept. (Nick) was very helpful and responsive. Nick was able to set me up with an affordable payment plan and was very professional and attentive in answering all my questions and resolving my billing issues. The front desk was very accommodating to my requests.

luis lozano: The billing team (Nick) was great to work with when dealing with my insurance. They pro-actively took care of my issues vs. just telling me to deal with it.

Melanie Tague: Can't speak too much for the office (they do seem a little slow when you do have to interact with them), but Cody is the best psych I have seen EVER. Attentive, does not push diagnoses or medicine. Works with you and for you.

Molly Patton: The office staff is unhelpful and inept. The left hand never knows what the right is doing. Their technology for virtual appointments is all over the place and unreliable. When trying to reach the provider because the links either were not provided or not working, no one answers or calls back. I will say, the providers themselves have been nothing short of excellent. They are engaged, helpful, and some of the best I've had. The Perinatal Project team are AMAZING. If you value your mental health, choose an office that puts organization, reliability, and consistency first - not Columbia Associates in Psychiatry. I really hope they fix these issues, which are not new, they just keep getting worse though. I would really hate to give up on the excellent providers because the office is so poorly run.

Stephanie Myers Irizarry: The office is a mess. I've been receiving bills in error for appointments I never had, when I haven't even been a patient here in over a year. No one, billing department or otherwise, ever responds to multiple calls and emails.

Leah Stribling: Completely life changing. I am receiving TMS therapy and everything about this experience has been exceptional. Half way through my sessions now and I already feel better than I have in my entire life. I had lost hope after years and years of unsuccessful treatment through medication and therapy. I was ready to give up on trying to get better until I was referred by my psychiatrist to have a consultation for TMS. Tean has gone above and beyond to accommodate my work schedule because I would, otherwise, not be able to do my treatments and keep my job. I told her on the phone while scheduling my first appointment that I couldn’t believe someone who doesn’t even know me would go the extra mile like she had already done. She told me she was happy to do whatever she could to help me get better. Since then, I’ve spent a lot of time with her while she administers my treatments 5 days a week. The words of encouragement she gives, and even the cheerful “good morning” and smile when I walk in the door every day has touched me more than she knows. I would 100% recommend Columbia Associates in Psychiatry to anyone looking. They are life savers and I am so thankful for each person involved in my care.

Emily Forster: I had a very poor experience with this practice. First, they did not record my phone number correctly. Then, at my appointment time, they couldn’t reach me, so they called my emergency contact about my phone number. I found this very inappropriate. I expect my emergency contact to only be contacted during a real emergency. They didn’t even try emailing me. And finally they reached me and I tried to confirm that they updated my number correctly. Then, my second appointment came and of course they still did not have the correct phone number. Second, the medication that was prescribed could not be filled by my pharmacy because the doctor had to speak with my insurance company. Both the pharmacy and myself tried reaching the practice and I left multiple messages and no one ever contacted me. I was not able to get my medication. Third, I had scheduled a follow-up appointment and they just never called. I did not receive any help and I strongly recommend against using this practice. There may be some potential fraud considering they were not able to authorize my prescription and they just stopped contacting me once I realized this.

Kaitlyn: I've been seeing Victoria for over a year here and she is absolutely wonderful. The first time I called, the receptionist could tell I was in need and did everything she could to get me in to see someone. They worked with my awful insurance to make sure I could stay with the practice. Insurance in general for mental health is never as good as it should be, so there was a little back and forth trying to get things figured out. I would have had insurance issues anywhere. What matters is the quality of care I received from my therapist and that I am so much better now than I was back then.