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1. MAC Cosmetics
Address: 50 Massachusetts Ave NW Space M106, Washington, DC 20002, United States
Schedule: Open ⋅ Closes 6PM
Telephone: +1 202-216-9615
Business type: Cosmetics store
Near MAC Cosmetics:
- a 12 meters away Stores to buy pepper spray: Walgreens
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MAC Cosmetics: what do users think?
Nicole DiAntonio: I LOVE visiting this MAC Makeup Union Station not only for the makeup, but for the people! I first met Carla when she helped me pick out makeup for my job. She had the best advice. Now, anytime I have a promo shoot, I always call Carla to see if she is available to do a professional makeover! When I had my wedding reception this summer, she traveled to Annapolis to do my makeup, along with my mom, mother-in-law and sister-in-law. She is the best! Highly recommend.
Maria D. Villars: The girls there are ALWAYS so helpful. I’ve made a few new friends at this MAC store. Excellent customer service all around! They are as fabulous - as your MAC brand. Real TALK. Thank YOU ladies! See you soon!
Danielle Scott: I’ve came to this location three times before. The first time I was 6 months pregnant (2014) I don’t remember the make up artist name. And the last two times was recently. Each visit was pleasant. This review is for my recent visit 3/22/22 My make up artist name was Tashae she was very professional, knowledgeable and took her time when applying my make up, gave me a variety of products to try out that worked for me. She answered all my questions that I had and also gave me makeup recommendations. On top of regular skin care tips because you have to take care of your skin underneath the foundation. I wanted a more of a natural look i was celebrating my 30th birthday and she went above and beyond to assist me which made my day even more special. And I received so many complements on my look. 😍The store was clean and stocked with products. I was in and out in a timely manner. Will definitely be back!!! Thank you so much Tashae you are amazing.
Asia Cozart: Came in for last minute for Mac up for the Bridgerton experience and Ronnie was amazing! I had such a great experience I would definitely come back my next time In DC!
Zipporah Miller: The manager is awesome. She treated every customer as though they were the only ones in the store. She honors her staff and I watched how she treated them with respect. Her staff is as valuable to her as the customers. This made for a pleasant experience in her store. My makeover was dynamite. I received compliments all night. Dana, you rock. Keep up the good work.
LaKisha Addison-Fields: Poor service continues at UNION STATION MAC STORE. Like I barely walk in the store and was approached by the sale girl.. “um, I just want u to know we have a no touch policy” (smacks lips). “Ooh, and hello can I help u find something”. Like, little young lady “for real”? “ No I’m good, I’ll go to Sephora”.
Venessa Morris: Good customer service by the two ladies who were on the floor.My assistant who was the shorter of the two with blonde hair was g re at and I also observed the other attendant anthecfloorvwho was also very professional
2. MAC Cosmetics
Address: 1201 G St NW, Washington, DC 20005, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 202-628-6661
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics:
- a 20 meters away Sunglass Hut Stores: Sunglass Hut at Macy's
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MAC Cosmetics: what do users think?
Sejal Parmar: Experience was awesome.... Girl named Brianah Or Briana ( may be spelling mistake... Please bare with that) helped us a lot... She is very nice., lovely girl...
Tamara Walker: I was a walk-in client to have my face painted. While I waited to be serviced I observed a woman (Michelle) applying make-up to two women that looked great. Thank God! She was able to do my face for an event that I had scheduled for that evening the 26th of November. I so appreciate her knowledge on the products that were applied and her continued professionalism throughout the application. Great job!! Michelle you will get many referrals from me.
Sonnet Frisbie: I do not really wear cosmetics, but with an upcoming move and a new position, I decided to schedule a consultation and get a more polished look. Joanna (sp?) was so helpful, walking me through different techniques and products, and answering my many basic questions.
Ella Pardon: Ok so I asked a question because I had an issue so they hung up on me! Talk about rude! I would give it 0 stars if I could...
Michele Youngblood: Not a heavy makeup wearer but looks like they have everything you need
So-So Hinkle: Great experience and great instruction.
Taylor Weber: Quick and helpful with everything I needed in stock!
Sue Eberhard: Great products with plenty to choose from
princess johnson: Put 91st.
3. MAC Cosmetics
Address: 1000 S Hayes St, Arlington, VA 22202, United States
Schedule: Open ⋅ Closes 9:30PM
Telephone: +1 703-413-3481
Business type: Cosmetics store
Near MAC Cosmetics:
- a 2 meters away iphone second hand: Macy's
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MAC Cosmetics: what do users think?
Victoria Hübenthal: Probably the worst customer service that anybody could receive in any of the cosmetic stores I truthfully do not believe there’s anybody worse than that specific store at the Pentagon mall. Mac do yourself a huge favor and replace your current staff with a more welcome friendlier and approachable staff. Mac start viewing your store cameras and seek to it that your staff actually helps customers and speaks to them and not gather around the register and have tee time.
4. MAC Cosmetics
Address: 1400 S Hayes St, Arlington, VA 22202, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 703-415-1121
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics:
- a 5 meters away shopping centres in: Fashion Centre at Pentagon City
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MAC Cosmetics: what do users think?
Melanie Sampson: Poor service, employees seem distracted by customers when more than one person needs product. Must do better, never had a MAC experience like this before.
Pen Swanson: This location is the worst! The customer service here is terrible.... They act as if you owe them something! excuse me honey you need my commission! Get it together ladies
Veronica King: I loved the staff. There were so many options to choose from, and they made my process easy. I love this location.
kay rosado: Nope...came in to get some makeup & the girl helping me out was extra nice & flirty towards my boyfriend. We were both shocked, that was very rude & inappropriate.
P S: Really bad service, The worker that was suppose to be "helping" kept walking away doing her own thing. I also had asked for a foundation which would match my skin color, but she had gotten one that was too light. After being there for 15 mins trying to get help I left and went to Sephora, which Had AMAZING service.
Tasheka Ellis: I went into this location on a Sunday at 12pm, didn’t have time to make an appointment and wanted to get my face made up for my birthday brunch which was at 2pm. There were 2 young ladies working at the time, however, that did not stop them from portraying great customer service. The associate Sam (I think short for Samantha), took care of me right away and explained that she may have to stop in between to take care of others, which I was understanding. Needless to say, Sam did an AMAZING job on my face (check out my profile) and this was my 1st time wearing makeup. She was very patient, extremely knowledgeable and I left happy and BIRTHDAY FABULOUS!!! Thank you again for showing great customer service.
5. MAC Cosmetics - Nordstrom
Address: 7111 Democracy Blvd, Bethesda, MD 20817, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 301-365-4111
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics - Nordstrom:
- a 58 meters away gap Stores: Gap
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MAC Cosmetics - Nordstrom: what do users think?
Lauren Quinn: Free Lipstick Day!
6. MAC Cosmetics - Macy's
Address: 7125 Democracy Blvd, Bethesda, MD 20817, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 301-469-6800
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics - Macy's:
- a 8 meters away buy replica watches: Macy's
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MAC Cosmetics - Macy's: what do users think?
Kanchana Sumanasekara: MAC counter is positioned in the upper floor among other cosmetics brands. Fairly small. Yet has a display of all items. Also there is a make up artist to help you out.
Jessica Franklin: Don’t ever get your makeup done here. Julie is rude and makes me never want to shop at another MAC again. I went to this counter to be matched for a foundation and inquire about a lip shade and was given horrible service, a nasty attitude and lack of product knowledge.
7. M·A·C
Address: 3500 East-West Hwy, Hyattsville, MD 20782, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 301-559-8800
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near M·A·C:
- a 9 meters away Sunglass Hut Stores: Sunglass Hut at Macy's
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M·A·C: what do users think?
Alex Rhoden: MAC really needs to rethink being in this location. Ive NEVER seen a mac kiosk in such disrepair and then the associates Macys places there do not know the products. Not even the names or types of cosmetics Mac carries even when asked for them by name. This site should just close.
Torri Jones: Horrible Horrible Horrible customer service. as i went to the counter yesterday there was only one or two other customers besides me. After waiting for someone to assist me i walked over to the register and was ignored for at least15minutes. During this time one associate looked dead in my eyes and not once asked me did I need help, and then she went on break. Then , still waiting, the other two associates made eye contact with me and walked off to help another customer who came to MAC waaay after i was there.. After waiting and being ignored for over 15 minutes I left and WILL NOT return to that particular mac store. I would rather just order my products online.
Deja D: Oh gosh! I just left this Mac and had a terrible experience. No one seemed to want to help and there’s a new male associate that was pretty rude and impatient. I literally pondered on a item for 10 minutes and he stood by with a attitude refusing to help. Never come here because I sure won’t!
Audrey Warren: The MAC counter is the worst. They are either out of products or not enough staff . Customers are walking out because of the long lines. A mes
Swirri Charline: Love it
Taneese Hilliard: Great customer service
8. MAC Cosmetics
Address: 8015 Tysons Corner Center Space 06U, McLean, VA 22102, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 703-356-3182
Business type: Cosmetics store
Near MAC Cosmetics:
- a 11 meters away express Store: Express
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MAC Cosmetics: what do users think?
K H: I came in today around 11:00 to find a concealer to brighten my under eye area. I was assisted by a young lady whose name started with a M. I forgot her name which was no fault of hers. She gave me excellent service. She was patient and understanding when dealing with someone who gets intimidated by makeup. Her attitude made me feel welcomed. She took the time to explain to me how different products work and clarified any specials going on. Her manager Arnold was helpful as always. I remember him from the Fairfax store and he was very knowledgeable and kind as well. I have never had a bad experience at this location and will return in the future. Thank you for your great service!!!
Manjosh Sidhu: Pretty bad service. Asked how could she help, asked about the accounts and how do you earn the points, she had no clue at all. Neither she liked to find out from her associate, or otherwise.. left from there. Mac with in other retail stores have much better service. And their associates are much more educated about promotions and accounts. Better go there then wasting time and money on this stand alone MAC store.
Freshta Karimi: Yesterday Sunday I went there to buy powder foundation, lip stick , the lady was roud and I was waiting 10 minutes, still she was roud and told me u should wait , I felt bad and left there ☹️, I always buy from fair oaks Mac, it was my first time I want Tyson but left without buying 😞☹️😢
David Jones: For a place built on the foundation that all women are beautiful, the customer service is more than ugly. My wife and I were in the store for her to pickup some foundation and special edition lipsticks. While asking for the foundation, the clerk just started to ring up some other customer. Literally while we were about to pay good money for there product. This is not going stop my wife from using MAC make-up, but we will not be spending our money at ANY MAC store after this kind of lousy customer service.
TOUR 2020: Nice store very helpful people
Victoria Iverson: If I could give them no stars I would. Went there not too long ago and it took a good 10 minutes for someone to actually come out and help me. When I was done paying they pretty much threw my bag at me.
Isabel Matos: I waited like 15 for help. One worker approached me and started putting some primer on one of my eyes, and then she left and kept me waiting. I left after 15 min, cause she was doing other stuff.
9. MAC Cosmetics - Nordstrom
Address: 8075 Tysons Corner Center, McLean, VA 22102, United States
Schedule: Open ⋅ Closes 7PM
Telephone: +1 703-761-1121
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics - Nordstrom:
- a 23 meters away Sephora Shops: SEPHORA
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10. MAC Cosmetics
Address: 10300 Little Patuxent Pkwy Space #2865, Columbia, MD 21044, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 410-730-3325
Business type: Cosmetics store
Near MAC Cosmetics:
- a 55 meters away express Store: Express
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MAC Cosmetics: what do users think?
TRUDY SEFA: This review is specific to one employee and not the entire store or staff… Destiny has a very condescending attitude. I should be able to return an unused item within the stated return policy without dealing with attitude or being told what I should and should not keep. Unless you provide me with my income, please do your job and try to do it pleasantly.
Tish B: Made an appointment for makeup in person and bever received confirmation. Unprofessional.
Natalie J: Great availability of product compared to counters at the mall. Good, informed customer service.
Kiara C: I had the most wonderful experience here during the lash event they had Valentine’s Day weekend. I went in a little nervous, but told them the multiple colors I wanted for my night time eyeshadow look which included a cat eye and the use of pigment. I was BLOWN AWAY by the results. I will update this with the name of the lovely ladies who helped me; I seem to have misplaced the card I wrote it on 😝. Either way I highly recommend them for your makeup needs and purchases. Check out is always quick and efficient and they are also very knowledgeable about the products and how to correctly use them.
Karen Coley-Lofty: An associate, Vanna did such a fantastic job at helping me transition from 8 years of using Bare Minerals to MAC cosmetics. I came into the MAC at the Columbia Mall because my current makeup was not offering concealer coverage anymore. Vanna did a makeover that I fell in live with. I felt so pretty that I purchased every product she used to make me pretty. She gave me advice on how to apply my makeup. I became a hottie at the Black Tie event.
T.J. P: I went in this week for my birthday because I thought they give a free makeover for a special occasion. I was given 3 prices for three types of makeovers. I was told someone would call me in 30 minutes... That was two days ago. Thanks a lot
Ayo “Joy” Oseni: Wonderful customer service. Danny was amazing and very patient. There was also another young lady that help us (forgot her name)
Suzanne Bivins: Great customer service!!
11. M.A.C. Cosmetics
Address: 7050 Friendship Rd, Baltimore, MD 21240, United States
Business type: Cosmetics store
Web page: https://www.maccosmetics.com/
Near M.A.C. Cosmetics:
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12. MAC Cosmetics
Address: 15300 Emerald Way, Bowie, MD 20716, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 301-860-1675 ext. 262
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics:
- a 97 meters away escape room for couples in: All In Adventures Escape Rooms
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MAC Cosmetics: what do users think?
Grace: The young lady who did my make up was nice she just didn’t know what she was doing. I would like for MAC to train their employees on how to do make up on every skin tone. I am a black female I have a light almond skin tone the young lady who did my make was a light Asian I assumed since she worked at the MAC corner that she knew how to do make up on all skin tones boy was I wrong
Rosita Fagan: I was at the MAC counter today to purchase a red lipgloss. The young man working today was not friendly. When I asked him for his professional opinion about the ruby wood lipgloss, he replied “ It just a red lipgloss.” I did not feel welcome at that counter. I will not return to that location.RCF
karen herring: I just called to ask about Chanel lipgloss because it stated they carried that item. However, spoke with a rude guy that wasn’t helpful at all. Would never go there in person
Tara: One cashier on a Saturday. Horrible!!!!
13. MAC Cosmetics
Address: 700 Fairmount Ave, Towson, MD 21286, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 410-296-2111 ext. 1066
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics:
- a 41 meters away express Store: Express
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MAC Cosmetics: what do users think?
Paige A: Literally the worst experience EVER. Nothing is EVER in stock and although the lady helping me was trying to be nice, she was such an AIRHEAD. I literally asked for advice on so many things (i.e. which blush suits my skin tone better) and her answer was “yeah I’m not sure”. Sis that’s your JOB to know! And she constantly kept walking away from me while I was talking to her! I will NEVER purchase from a MAC store unless a corporate member contacts me personally.
Asia Thurston: Customer service was awesome!
Cynthia Wilson: Will for always LOVE mac but sales people need training CLASS
ELIZABETH K2710 ELIZABETH K2710: I do not used make-up at all. Mac do look clean😀😀☺
Johlene Oliver: Love theirs products
Bridget Ngwa: I love love love mac
14. M·A·C
Address: 11829L Fair Oaks Mall, Fairfax, VA 22033, United States
Schedule: Closed ⋅ Opens 12PM
Telephone: +1 571-432-2200
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near M·A·C:
- a 15 meters away express Store: Express
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15. MAC Cosmetics
Address: 8651 John J Kingman Rd, Fort Belvoir, VA 22060, United States
Schedule: Open ⋅ Closes 7PM
Telephone: +1 703-806-5416
Business type: Cosmetics store
Web page: https://www.facebook.com/BelvoirExchange
Near MAC Cosmetics:
- a 1,207 meters away hampton inn Hotels: Hampton Inn & Suites Fort Belvoir Alexandria South
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MAC Cosmetics: what do users think?
TAnya Wilson: The overall experience was good. The sales lady spent long time with us, helping to pick out the right foundation. But sadly, when we got home, we found out different shade in the package from the one we chose. I would like to return it, but not sure about their return policy.
Megan Betancourt: I went to grab a few refills on my way to the commissary and was greated by two bright and happy ladies. One lady graciously offered to help hold my infant son while I searched for the shade I needed on my phone. The kindness and helping hand made me feel so incredibly important as a customer and made my experience so much more easy and pleasant. After checking out she made sure to keep a record of my shades for the next time I stop in. Their system does not operate like the other MACs in the mall where they can pull up all your order history, so having a record of all my shades will be helpful in shopping at the MAC on Fort Belvoir again. Thank you ladies so much for making my day!
Brittany Pereyra: What a great store! Everyone was so nice and knew what they were doing. I came for my wedding look and had Amanda. She did an amazing job and made my day even better. I highly recommend this store!
Venkatesh Narayanan: This place is not for civillians. I bymistakely tried to reach this place for my friend and was chucked out since i was not having a government id. So if you plan to visit pls have a govt id with you to enter into Fort Belvoir area.
16. M·A·C MACY'S
Address: Dulles, VA 20166, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 703-421-4814 ext. 529
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near M·A·C MACY'S:
- a 51 meters away trail running shops in: DICK'S Sporting Goods
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M·A·C MACY'S: what do users think?
Dianna F (ChubEUnicorn): After trying to find the right foundation and someone to help me I finally walked away with no success. The girls were too busy talking and looking at their phones. I miss the MAC counter at Nordstrom. This mall is failing fast and staff like this doesn’t help
Leigh Shivers: Went to the MAC counter after spending some time in the Sephora where only one girl was working on a weekend. No thanks. Got a perfect match & exactly what I was looking for. Thanks!!
Rinku Sarker: This store is very very good. All girls are helpful & patience. Such a nice behavior. Specially Sofia. She was briefly describing me about products & how can I use it. Really appreciate her job.
17. MAC Cosmetics
Address: 825 Dulaney Valley Rd, Towson, MD 21204, United States
Schedule: Open ⋅ Closes 7PM
Telephone: +1 410-769-8440
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics:
- a 42 meters away gap Stores: Gap
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MAC Cosmetics: what do users think?
Paige A: I was not greeted. I was not offered help. I was not told that someone would be with me in a moment. I wasn’t even given the friendly white people smile. Instead I was eyed up and down as I was confused on what to purchase! I run into this everytime at mac and no lie, when I went into sephora I heard these girls saying “go to mac!” “No im not going because they’re rude”. I will NEVER spend money here unless I am contacted by a corporate member and apologized to. EDIT: A year later and MUCH HAS CHANGED. A TOTAL 360. I was greeted by all of staff members. I was very confused about finding a new foundation, concealer, powder, and brow pencil. The manager I believe hooked me up with an amazing associate with a similar skin color as I (caramel complexion) which was awesome because she shared the same problems that I had, so she was able to help me even more. I walked out with everything I had came in for. I didn’t get an E receipt so I couldn’t leave my review there, but hopefully someone will see this and give her the recognition she deserves!
Skyy Herndon: The whole staff was polite and professional. Charles went ABOVE and BEYOND to not only help me with products but to correct the errors that I was making with makeup application and skin care. He was exceptional and helped me to further perfect my craft. He’s a great asset to the makeup community. ❤️
April Taylor: All of the girls here are very catty and lazy except maybe 1/2. Which is why I stop going to this location as much as I use to. I called and stopped in twice this week asking for a certain eye shadow. The girls that were there assured my that this eye shadowed was being discontinued. I then checked on line and saw that it was in stock. Next I called the harbor east location, they still had it. So I go to the harbor east location, ask them if it’s gonna be out of stock. They told me that it was not on the discontinued list nor 40% off. They even called MAC Towson location in front of me minutes after I just called. The Who answered the phone from Towson location said that she doesn’t think they are gonna be discontinued and she doesn’t feel like looking on the list. They really need to do better at MAC in Towson, the attitudes and just the whole customer service experience there is poor.
18. Macy's
Address: 8300 Sudley Rd, Manassas, VA 20109, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 703-366-2671
Business type: Cosmetics store
Web page: https://www.maccosmetics.com/
Macy's: what do users think?
Sarah Bear: Came here the other day and stood around for like 20 min waiting for the MAC rep to get done with another customer. I simply had a question whether a highlighter was in stock so I could test the swatch. Not sure why I had to wait so long for something as simple as that. So as I’m growing impatient I see another rep coming to the counter (possibly from a lunch break) and the same rep who had spent forever helping quickly jumps to the counter to “check” before the other rep could approach me as I was already looking pissed and ready to complain. Took her 2 seconds to tell me they were sold out. I’ve done customer service myself dealing with multiple customers and I’d be fired for this
John Constantine: I’m new to make up and was worried about shopping here but when I went to the counter I was greeted by a very friendly woman named Taylor. She made me feel so comfortable and excited about make up and helped me with everything. Can’t wait to go back to Mac and hopefully see her there:)
Brenda R: Joe was super sweet and helpful. Help me pick out the right shade of foundation!
Anika Met: always come to this MAC counter
carlos yanez: (Translated by Google) Now with a place with low prices it is much better (Original) Ahora con lugar de precios bajos esta mucho mejor
19. MAC Cosmetics
Address: 11200 Mall Cir, Waldorf, MD 20603, United States
Schedule: Open ⋅ Closes 9PM
Telephone: +1 301-870-5800
Business type: Cosmetics store
Web page: http://www.maccosmetics.com/
Near MAC Cosmetics:
- a 67 meters away h&m Stores: H&M
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MAC Cosmetics: what do users think?
T Bridgeman: YES... YES...YES! They are always so friendly and helpful! They have never pushed products on me but will make suggestions. It is always neat and clean.
CLEARLYaGENIUS Genius: Found what i was looking for and was able to complete my purchase in record time. Will visit again.
Michelle Ettienne: Extremely busy. Staff was friendly and helpful.
Melissa Baldwin: LOVE LOVE LOVE my Mac ladies and gent! They are the best!!!
Samantha Yvonne: Understaffed, undertrained, lacking customer service skills.
Eliza L: friendly and helpful staff
Cynthia choco: The have better coverage
eddie moore: Like a candy store for women
Paula Legore: The artist here are on point.
