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1. Vision Appliance Repair - Washington
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5
437 reviews
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Address: 1604 25th St SE, Washington, DC 20020, United States
Schedule: Closes soon ⋅ 7PM ⋅ Opens 7AM Thu
Telephone: +1 202-602-7775
Business type: Appliance repair service
Cara Elkins: Vision Appliance Repair are a wonderful company. I have just had my stove and freezer worked on by Chad. He was incredibly knowledgeable, professional and went the extra mile both to repair my appliances and to explain the problems and solutions to me. I have also had Vision work on my dryer and my washer and each and every time, every technician has been timely, knowledgeable and professional. I recommend this company in the highest and will only use them going forward. Services: Stove & cooktop repair , Refrigerator/freezer repair , Washer/dryer repair
Andrew Poissant: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe technicians were professional, quick, up front, and clear in their repairs and service. High quality for relatively low price! My oven took them over 4 hours and the repair job only cost $249 excluding parts. Very reasonable.Service: Oven repair
Aaron Chaletzky: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMax and Adam did a great job of replacing the valves on our washer. They were very communicative about acquiring the part (during a snowstorm) and were on top of scheduling. They were neat, masked and professional. Very good experience overall!!Service: Washing machine repair
Scott Burger: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWorking with Vision Appliance Repair was easy and quick. Their technician Chad was prompt, communicative and conscientious. He performed the work needed to fix our ice maker and even followed up with me the next week to confirm everything was working properly. I would highly recommend them for your repair needs. Thank you Chad!Service: Freezer repair
Mark Lumpkins: Very reliable company. Chad came to my house on time and fix my machine in 0.2 seconds. Definitely having these guys on speed dial. Thanks Vision Appliance!!! Service: Washing machine repair
Tesfaye Gari: I have a 3 year old Whirlpool Refrigerator and the ice maker stopped working. I called got scheduled but the technicians who came worried about only his $60 checkup fee and said the door needs to be replaced which costs $900 or more and additional equipments which adds up over the price of the refrigerator. Doesn’t worth calling Vision Appliance. I personally don’t recommend at all and if there was a zero star I would give that. Hope some one learn from my mistake
Response: We are sorry that you feel that way, but I need to clarify the status of your fridge. When the technician came to do the diagnosis, he realized that the problem was with the harness, some wires at the bottom of the fridge door were cut and that’s why the Ice Maker stopped working, clearly this usually happen because of owners misuse, by opening the door to the maximum extend and very strongly. The damage there will not be fixed by reconnecting or extending wires because it is dangerous and not reliable, since with the opening of the door the connections will expand again and get loose, this could cause an electric surge. The only way to fix this problem is to change the door, as the wires are permanently fixed to it. We have called you and left a message to contact us and we also offered to refund you the service charge of $59.00 but you did not come back to us. At Vision Appliance Repair, we take all reviews seriously and into consideration to improve our service, but we will not accept bad reviews when it has nothing to do with our technicians or service.
kerricha cox (Kasey): Vision appliance repair is a great repair company, they came did a diagnostic on our dryer. Within a couple days they came with a new motor and clean our our dryer. Now it works great. I am really happy with it so far.
Pat Saxton-Plummer: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueChad was Awesome!! Totally knowledgeable in his craft, fast and trusted. This was my first encounter with Chad and I am a lifelong customer.Service: Dryer repair
Contricia Tyson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueChad serviced my washer. He was professional and friendly. I highly recommend Vision Appliance Repair and I will use them again.Service: Washer/dryer repair
2. ZBS Appliance Repair - Washington
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5
11 reviews
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Address: 5661 3rd St NE Unit 360, Washington, DC 20011, United States
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: +1 202-539-2020
Business type: Appliance repair service
Juanita Monsalve: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThis place is really excellent! I had various people come try to fix my oven. I waited over two months. Eventually, I was told I needed a new oven. I called ZBS appliance repair and they fixed it so quickly! They did an excellent job and saved me thousands of dollars. I really, really recommend it!Service: Stove, cooktop & oven repair
Response: Thanks Juanita. I’m glad we were able to help.
Scott Johnson: Positive: Punctuality, Quality, ResponsivenessCalled to see if someone could fix the water housing on my fridge, and he came out the same day and fixed it very quickly. No hassle, quick response, fair price.
Response: Thanks Scott, I’m glad we were able to help.
Sal Salgado: Dependable, friendly and knowledgeable. Was unable to fix fridge on first visit due to lack of parts. Knew exactly what to order and got it fixed. If you have high end appliances, ZBS will fix it.
Zully Zuniga: They diagnosed the problem right away and came back the next day to fix my refrigerator. The had to come back after 2 days to finish. However, they did it at a reasonable price and they were very helpful and reliable. I do recommend the company.
royal biroo: Seif, came over to repair our fridge a month ago, it was a quick response so we didn’t have to throw away food. Great customer service, detailed on what was wrong and what was needed to fix our fridge. We will definitely use this company again and I recommend it to anyone.
Sandra: Awesome customer service! Very courteous, and knowledgeable. My appliance was repaired within a timely manor and I would definitely use this company again. Way to elevate the customer experience ZBS. Thank You!
Response: Glad to hear. Please let us know if we can do anything to help.
Ned Darrell: Seif came almost immediately after I called him. Diagnosed the problem and fixed it for a very reasonable fee. I highly recommend him to anyone who needs appliance repair.
Response: We always offer fair prices and convenient schedule. Thanks for doing business with us.
Alexandra Stark: Great appliance repair service! Came out quickly and did an excellent job. Friendly communication and professional work. Highly recommend!
Response: I’m glad we were able to help. Thanks Alexandra.
Vee Bee: Excellent service
3. AC/DC Appliance Repair - Washington
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5
48 reviews
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Schedule: Open ⋅ Closes 8PM
Telephone: +1 202-766-0160
Business type: Appliance repair service
Feda Handac: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueManny was a pleasure to work with during a stressful time. He investigated and diagnosed the problems, and successfully completed multiple repairs on my gas furnace. Very responsive, timely and highly recommended.Service: Repair HVAC
Response: Thank You, Feda! We appreciate your business and your feedback. Please let us know if you have any questions about any other appliances.
Ali-Reza Vahabzadeh: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueManny is amazing. He is the consummate professional and a pleasure to work with. He is always on time, has a wonderful attitude and always willing to help and find a solution. He is my "go to" for all my appliance repairs and always will be! I highly recommend his work - he will exceed your expectations! Thank you, Manny!Service: Dishwasher repair
Pablo González: Nanny is very knowledgeable and skilled, and could identify the issue with my AC right away. He was also very patient answering all my questions about how to best take care of my AC unit and troubleshoot it. Finally, Ac/Dc is very fair with the prices that they charge, unlike other companies. Great job. I will contact you again in the future! Service: A/C system repair
Response: Thank You, Pablo! We appreciate your business and your feedback.
Valerie Szybala: Manny was able to squeeze me in the same day I called. He was efficient and effective at fixing the mess that we had made out of the dryer (trying to solve the issue ourselves), and took care of a disposal issue. Price was very reasonable. I have AC/DC repair saved in my contacts and will absolutely call them again next time I need an appliance repaired or installed! Service: Washer/dryer repair
Response: Thank You, Valerie! We appreciate your business and your feedback. Please let us know if you have any questions about any other appliances.
Steven Lew: Great experience. Manny is the man! Water was backing into my dishwasher forcing me to run the dishwasher every 4 hours to remove the water. It eventually flooded. I called Manny on Black Friday morning and he gave me an early PM appointment. I described the problem over the phone and he diagnosed the issue (valve problem), picked up the replacement valve, and fixed the problem within 3 hours. All the other appliance repair places were telling me Monday at the earliest. Problem solved. I am a realtor and will definitely refer Manny to my clients.
Response: Thank You, Steven! We appreciate your business and your feedback.
Ishwar: Amazing service and extremely professional. Manny came to my rental property in DC and repaired my refrigerator and microwave any time there were any problems. He was very knowledgeable about the appliances and finished all work in a very timely manner. Would definitely recommend and he will always be the first person I call for any appliance troubles. Services: Microwave repair , Dryer repair , Refrigerator repair
Response: Thank You! We appreciate your business and your feedback.
Doctor Rock: Great service, knowledgeable & honest !Good price too !
Response: Thank You, Doctor! We appreciate your business and your feedback. Please let us know if you have any questions about any other appliances.
Ben Travers: Freddie has been to our place several times in the last few months and he is absolutely exceptional. Friendly, super fast, professional, extremely knowledgeable, and always looking to help us out when we are in a bind. I cannot recommend him and ACDC enough. Top notch. Turns a major pain in the butt repair into an easy fix and a major relief. Fantastic. Services: Refrigerator repair , Refrigerator/freezer repair , Dishwasher repair
Response: Thank You, Ben! We appreciate your business and your feedback.
Dimple Kahlon: AC/DC Appliances service was great. They gave me a realistic window. They called me about 30 minutes before they arrived and the service technician ( Mandy) was professional and knowledgeable. He explained what he was going to do, and he quickly went to work. Upon completing the job he explained what he did and then took the time to clean up everything. A little pricey, but a great value.
Response: Thank you, Dimple! We appreciate your business and your feedback.
Brandon Hollingshead: Positive: Professionalism, Punctuality, ResponsivenessI had water leaking out of my freezer. I called and was scheduled for an appointment early the next day. They called before they arrived, were punctual, and did an excellent job. They gave me the total before they did the work and the price was very reasonable. I highly recommend and would 100% use them again!
Response: Thank You, Brandon! We appreciate your business and your feedback.
4. One Stop Appliance Repairs - Potomac
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4.9
55 reviews
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Schedule: Open ⋅ Closes 7PM
Telephone: +1 202-569-0852
Business type: Appliance repair service
Erin Howard: Please please do not use this company for your own safety. First check the reviews on the Better Business Bureau and the “F” rating. You can’t write a review and file a complaint on the BBB website. It’s one of the other. Also, check Facebook. They were a problem from the beginning, no communication, showed up hours early for appointment with no call. We started to smell something in our house a few weeks after they left. They had pulled the oven out to “fix” it. We didn’t know there was a gas leak. Later, the oven made a terrible sound even when turned off!!!!!! We pulled it away from the wall to unplug it. Gas leak. I called the company with my complaint and he says “you smelled gas in your house since March?” In a condescending and evil way. What a frightening experience. I think the problem just got worse over time but we don’t go back behind our oven….he did. Watch out. No remorse and could’ve killed us. Service: Oven repair
Response: Greeting Erin, We checked, We provide you service in March and you are calling in May and complaining about the technician did something wrong to the Unit. After almost 2 months you are calling and complaining about the smelling gas? You can simple ask about another visit which we can happy provide you but instead of doing that you threatening us to blow us up all over the internet. 'Don't blame others for your uneasy feelings; blame your own state of mind' .
Bethany Francis: I was fortunate enough to find Magic One Stop Appliance Repairs. I was happy with their quick response time and they offered me a precise quote of the repair cost before coming. Will hire them again.
Response: Thank you so much for your valuable feedback. We are so happy to have a customer like you. Hoping to provide more services to you in future with excellent services and exciting offer.
William Augustine: Critical: Professionalism, Punctuality, Quality, Responsiveness, ValueCheck out their ratings and complaints on the Better Business Bureau. You can’t do a review and a complaint at the same time. They also have a bad review. They have an “F” ratingService: Stove, cooktop & oven repair
Response: Greeting Augutine, You just left review by other name. It shows what kind of mindset you have to blame other. We checked, We provide you service in March and you are calling in May and complaining about the technician did something wrong to the Unit. After almost 2 months you are calling and complaining about the smelling gas? You can simple ask about another visit which we can happy provide you but instead of doing that you threatening us to blow us up all over the internet. 'Don't blame others for your uneasy feelings; blame your own state of mind' . There is two kind of thief's out there One who put gun someone head and steal their stuff. Second is A person like you to threatening company putting bad review and then ask for refunds or free service.
Adriana Smith: Very cooperative and affordable home appliances repair company, I called them on Sunday and i was wandering they will come on Monday but they came same day to repair my refrigerator. You guys have very kind and humble employees and they are very quick with their work. Thank you One Stop Appliance Repairs for an amazing service. Service: Refrigerator repair
Response: Thank you so much for your valuable feedback. We are so happy to have a customer like you. Hoping to provide more services to you in future with excellent services and exciting offer.
Manisha Rawal: Thank you guys for providing such an amazing service. My washing machine is working properly now. I have rated 5 because you guys deserved it and if any one is reading it and wandering to take their services then go for it. Service: Washer/dryer repair
Response: Thank you so much for your valuable feedback. We are so happy to have a customer like you. Hoping to provide more services to you in future with excellent services and exciting offer.
Lisa Anzelone: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueResponded on a holiday weekend and promptly coordinated a technician to come and look at our dryer. The price was fair and the service was exceptional. So glad we found them!Service: Washer/dryer repair
Response: Thank you so much for your valuable feedback. We are so happy to have a customer like you. Hoping to provide more services to you in future with excellent services and exciting offers.
Carolyn A. Murphy: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueAdam, Omar and the rest of the team is like a breath of fresh air. They are efficent, pricing is resonable and they are always professional. They will try to repair before recommending to replace if it makes sense. They are my "Go To" team for applicance repair! I never have to worry with them. Thanks Guys!!!Service: Washer/dryer repair
Response: Thank you so much for your valuable feedback. We are so happy to have a customer like you. Hoping to provide more services to you in future with excellent services and exciting offers.
Debbie Polian: Positive: Professionalism, Quality, Responsiveness, ValueThe crew who came to repair my appliance were friendly, professional and qualified. They were respectful of the space around them and knew how to fix the problem (leaking due to a clogged drain line). I feel good about the repair and would call them again with no hesitation.Service: Freezer repair
Response: Thank you so much for your valuable feedback. We are so happy to have a customer like you. Hoping to provide more services to you in future with excellent services and exciting offers.
5. Atlantic Appliance Repair, LLC - Newington
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4.9
148 reviews
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Schedule: Open 24 hours
Telephone: +1 703-455-5447
Business type: Appliance repair service
Kristen Leedom: Atlantic serviced our Maytag dryer (owner manual says to have the inside of dryer checked every two years for lint that cannot be accessed by vent cleaning or lint trap). The tech was great. Did a professional and thorough job for a very reasonable price. I had heard great reviews of Atlantic from several neighbors. We will use Atlantic Appliance Repair for all appliance repair and servicing, and we give them our highest recommendation. Outstanding owner and tech.
Shabnam Zaidi: Excellent customer service. Mr Ravindra was timely, knew exactly what the issue was with our refrigerator. Extremely professional and humble. Followed up with the details on the parts that I needed (replacing shelf) in addition to fixing it. Will use them again for any appliance repair. I would highly recommend him!
Kevin McGinn: Their representative, Hicham, repaired my refrigerator twice. he is extremely knowledgeable, punctual, and customer oriented. I highly recommend him and Atlantic Appliance.
Susan H.: Worked with Atlantic Appliance Repair twice, once to fix my washer and once to replace a cracked ceramic stove top. Excellent, fast service. Reasonable price. Friendly and helpful. Highly recommend.
Response: Thank you very much for your feedback and we will be delighted to help you in future. Have a very nice day.
Dirk Rogers: My experience was wonderful. A tech arrived same day, he was able to obtain the needed part and fixed our washer the same day. Cost was reasonable and service was friendly and efficient.
Response: Thank you very much for your feedback, Sir. We value very much your business and look forward to serve you in future. Thanks again and have a very nice day.
Satesh Pawaroo: My relatively new dryer stopped working and I did not know who to call so I contacted Samsung the manufacturer. The earliest they could come out was at least 2 weeks out and the estimate was $450.00. So I did a quick google search for appliance repair near me and found Atlantic Appliance Repair. I called their number and was pleasantly surprised that they could come out the following day and check the dryer to let me know what was going on. The technician Hicham called me 15 minutes prior to arrival and was very nice and explained what was going on. He replaced the thermostat and cleaned everything out, he left everything cleaner than he found it. I was also happy to see that they applied the diagnostic fee to the total bill so they saved me over $150.00 compared to the other estimate I received. I will definitely recommend them to family and friends, and I will be using them now on for my repair needs. I also want to thank Hicham for making this process so simple and painless.
Naomi Henigin: We called Atlantic Appliance repair at about 8:15 on a Monday morning and by 1pm they had been here, diagnosed the problem, secured the parts, and completed the repair! The technician was respectful, smart, and safe. I will recommend them to friends!
6. Home Appliance Repair - Vienna
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4
8 reviews
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Address: 501 Church St NE Suite 311, Vienna, VA 22180, United States
Schedule: Closed ⋅ Opens 7:30AM Thu
Telephone: +1 703-255-2440
Business type: Appliance repair service
Ellen Campbell: Always frustrating to have to assign any star. I had made an appointment for the repair person to come today between noon and 4pm. No show, no call. The scheduler had been incredibly rude when I scheduled. Not impressed and certainly would not recommend. I am now left with a non functioning dishwasher!!
Chris Flook: Extremely happy with their service, highly recommend.
Billy Watkins: Service: Refrigerator/freezer repairPositive: Professionalism, Punctuality, Value
Mike Berard: Service: Refrigerator/freezer repair
7. ABV Appliance Repair - Montgomery County
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4.9
72 reviews
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Address: 5116 Wilson Ln, Bethesda, MD 20814, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 240-630-0794
Business type: Appliance repair service
D W: Very impressed. First time using ABV and they did not disappoint. Had a tech out within hours of calling (same day!) Timor was excellent, patience, and capable. They had the parts available and had my Kenmore dryer up and running the same day. Left the dryer looking brand-new inside and heating perfectly (photos are in-process). Prices were pretty normal for my area but level of service was well above. Service: Dryer repair
Centro Educativo De la Comunidad musulmana: This company and staff are fantastic. We needed our fridge fixed (was only cold in freezer, not fridge) Alex came to our home within 24 hours. He was very nice, personable & upfront about the pricing and issues with our fridge. He stayed until he fixed the issue & the cost was extremely reasonable. I was pleasantly surprised as I thought it would cost more. I would definitely call this company again. I would highly recommend ABV. Service: Refrigerator/freezer repair
carlos serrano: We were very happy with the service we received from Alex. We called him recently when our LG refrigerator stopped cooling. Alex came out and replaced the compressor in a timely manner. We appreciated the ease of scheduling the service and the follow-up call after the work had been completed. We would definitely call ABV again for appliance repair!
Sergio Arias: My subzero refrigerator stopped running and after giving this company a call, Alex showed up, diagnosed the issue in less than 20 minutes (busted cold control), and wrote up a quote immediately after. He showed up the next day, on time, and quickly performed the repair. Very satisfied with the entire process from communication to showing up to fixing the problem. Also, everything was done via text which is very convenient for me. Alex was also very patient in answering all of my questions as I have a tendency to be very curious about stuff like this
Justin Kelly: Positive: Professionalism, ResponsivenessABV returned our refrigerator to its optimal cooling parameters in record time. The Diagnosis: a malfunctioning damper. Technicians were friendly and insightful. And now my lettuce does not freeze—which is ideal! Would gladly use ABV again, but hopefully not too soon.Service: Refrigerator repair
Sebastian Ramiro: I called the office right before noon and was able to set an appointment for the same day.When the technician came out they looked at my dryer and diagnosed the problem and explained what my options were and also explained that there was a chance that the repair might cost more than it would to buy a new one. I told them to continue to try to fix my dryer and if it should get too costly to let me know and I would just replace it if need be. Thank goodness, they were able to fix my dryer and the best part was that they were so affordable. I would definitely recommend this company to any one and everyone . Thank you guys!!!!!!!!
8. S & E Appliance Repair - West Springfield
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4.7
32 reviews
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Address: 8526 Bauer Dr, Burke, VA 22015, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 703-286-7640
Business type: Appliance repair service
J: These guys are great. Help you if you’re dealing with insurance and are honest if the appliance would be better off getting replaced rather than repaired. They are respectful, show up on time, and follow up. It may take a little time depending on how easy it is to get parts, their schedules, etc, but they’ll get the job done. Also, the person you talk to on the phone to make appointments and follow up is courteous and will actually get back to you if he doesn’t have your answer right away. Nice to have a trustworthy, reliable repair company here in this area. Services: Oven repair , Microwave repair , Dishwasher repair
Response: Thank you for you business
Mohammed Rehman: Service man Houssem came to diagnose my electric stove and he was able to find the problem very quickly. He ordered the necessary parts, and although they took some time to arrive, he was quick to install them and the stove is working fine. He was professional, courteous, and knowledgeable during his visit. I totally appreciated his service and would recommend him. Services: Oven repair , Stove, cooktop & oven repair
Response: It was a pleasure to serve you thank you for your review
Nour Maslouhi: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI just had them repair my dryer and their job was excellent. The technician came to my house on time and very much prepared. He was nice to talk to and will keep you well informed about your appliance.I would highly recommend them for any appliance job! ThanksService: Washer/dryer repair
Response: Thank you for at start review it will always be a pleasure to serve customers like you thank you
Michael Stillwell: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueDryer was not working. Husam was on time (early actually) and diagnosed the issue in minutes, replaced a broken heater element and did a thorough cleaning of the inside of the dryer. Highly recommended!Service: Dryer repair
Response: Thank you for giving us your trust and for the positive feedback.
Geoffrey Aronow: I called, told them the problem, which involved repairing the upper rack. Within two hours, they called back, said they could get the parts, told me the cost of the repair and scheduled an appointment in a few days. The repair person called when they were on the way, arrived during the scheduled time frame, did the repair quickly, was very nice, gave me a good lead on getting another missing part, and charged me exactly what they had quoted. Since the repair just occurred, I cannot speak to whether there is any issue with the work done, but it looks fine and I will leave an update if there are any issues in the future. Based on my experience to date, I would definitely call them again. Service: Dishwasher repair
Response: Thank you for your business
Mohammad Alhallak: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueVery friendly, honest, and responsive. I had an issue with the oven (bake wasn’t working) he came on time and was able to fix it quickly( igniter needed to be replaced). I highly recommend!Service: Oven repair
Response: It was a pleasure to work for a great customer thank you
Connie Fontenot: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueSammy came to repair my washing machine. He was responsive, on time, and professional.He had to order a part but came back within a few days to finish the repair.Service: Washer/dryer repair
Troy Barnes: The original problem was my freezer was not cooling and it needed a new motor. The person replaced the motor and the freezer started working again. However, shortly after fixing the motor, less than 30 days, the refrigerator starting leaking from the freezer. The leaking was coming from the same area that the technician replaced the motor. He said that we may have dropped something down the drain hole causing the water to freeze and causing the leak. I asked is it possible that he could have dropped something in the hole causing it to freeze and the answer was quickly no. I explained that the refrigerator is only seven years old and we have never had an issue prior to him fixing it, he then said he would fix it for 225.00 which was almost the cost of replacing the motor. I told him we would need to think about it and we would like to call the office to expression our concern. The person answered the phone, listened to what happend, and said they would call me back. They never called me back. I was surprised since they have a good rating and they have a 100% satisfaction guarantee. I can guarantee that I am 100% not satisfied and I would not recommend them because of their customer service. They will definitely fix any issue you have with your appliances, but if they cause an issue they will definitely charge you to fix that problem as well. Service: Refrigerator/freezer repair
Response: Thank you for your business
9. Danva Appliance Repair, LLC - Bailey"s Crossroads
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4.6
9 reviews
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Address: 5597 Seminary Rd #1311, Falls Church, VA 22041, United States
Schedule: Closes soon ⋅ 7PM ⋅ Opens 7AM Thu
Telephone: +1 703-839-2767
Business type: Appliance repair service
Paul J: Wow (3x). Talk about integrity and diligence--this man will not stop until he gets the job done perfectly. And he sticks with his original estimate regardless of what comes up. I had a stubborn Bosch that simply refused to work. Dan, however, triumphed and repaired it, saving us $$$ on a new washer. I will definitely work with Dan again in the future! Service: Dishwasher repair
Response: Thank you Paul!
James Phipps: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueHis responses were fast. He made appointments and repairs quickly. Great experience. Will definitely use again. Thank you!Service: Dishwasher repair
Response: Thank you James! I really appreciate it!
Charles Carron: Dan arrived on time, completed dishwasher repair promptly, charged me the amount he had quoted on the phone. Highly recommend.
Response: Thank you Charles, I really appreciate your review, and thank you for your business Thanks, Dan
Brian Reinoehl: Dan was professional, skilled, and fixed my dryer when and for the price he said he would. I highly recommend calling Dan.
Response: Thank you very much for your great review Brian, I really appreciate it, and thank you for your business!
Gary Frey: Horrible !! Absolutely no call back. Voice mail FULL for 10 days. Are they still in business ?
Timothy Nussbaum: Service: Dishwasher repairPositive: Professionalism, Quality, Value
10. Top AC Repairs - Burke
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4.9
29 reviews
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Address: 5350 Anchor Ct, Fairfax, VA 22032, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 703-338-2700
Business type: Appliance repair service
Pamela Atkinson: The services provided by Jawed was absolutely exceptional! I contacted this company Thursday night 11/10/2021 expecting to leave a message but Jawed answered the call. He was very polite and professional. He booked my apt for the next day at 5:15pm. He contacted me 30 minutes before his arrival and stated that due to traffic he’d be 10 minutes behind schedule and wanted to know if it would be ok. He pleasantly entered my home at the estimated new time and after assessing my fireplace, he assured me that it could be repaired; however, it would take 40 minutes to fix and if that would be too late, he could come back to do this work. Needless to say, I was ecstatic because my fireplace is pretty old and I feared that I would need a new unit. Within 40 minutes my fireplace was repaired and my basement is cozy and warm again. Thanks Jawed for providing professional service with a SMILE!
Amit .Singh: Jawed provided excellent service. My fireplace was not working and Christmas being a very busy time, it was hard to get someone to repair it. Jawed not only came on Christmas Eve, but also did an excellent job fixing it. He also gave excellent suggestions on how to maintain it in the future. Exceptional service and excellent professionalism. Will definitely use his service in the future!!
Sonia Costa: I called this business because the other fireplace business I was referred to was booked out for over a month. Jawad realized how desperate I was to get my fireplace working and actually came the evening of the day I called. He was very kind, professional and did the job fast with no issues. I will definitely use them again and will definitely refer this business to everyone. Thanks again!
Sheldon Greenberg: Jay responded within 24 hours and was able to fix/replace the receiver in my gas fireplace. He also performed a cleaning of the logs and re-set them to better show the fire flames. He was professional and very courteous. I will use him and this company again when the need arises. Bravo!!!
Ryan: Positive: Professionalism, Punctuality, Quality, ValueTop AC Repair fixed my fireplace that hasn’t worked in 10 years. Service was professional and quick. Highly recommend.
Betty Robinson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJay repaired our gas fireplace. He knew exactly what to do, had the part needed for replacement and was professional and courteous. The charges were very reasonable and repairs completed within a short timeframe. Highly recommend Jay/Top AC Repair, LLC
Paul G.: I called Top AC repair to clean and fix a gas fireplace. They answered the phone (some places, it just rings or cuts off) and they quickly set up an appointment for the following day. The technician, J, was on time, totally professional, incredibly friendly and patiently willing to answer any and all questions. And he did an excellent job with all work being completed efficiently and effectively. Excellent experience all around. I had not previously heard of or used Top AC, but I would not hesitate to use this service again. They apparently handle refrigerators, major appliances and such, as well as gas fireplaces. I assure all who read this that this is a totally independent review. I receive nothing for writing this. They deserve this 100% positive review. Highly recommended.
Debbie Colon Boyce: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJawed was outstanding! He cleaned and restarted the pilot light on my gas fireplace. Honest and delightful to deal with. Without hesitation will use again! Thank you!
lauri hartz: Positive: Professionalism, Quality, ResponsivenessJawed fixed my gas fireplace that no one else was able to do. He was knowledgeable and professional. He knew immediately how to repair the problem. Thank you so much!
11. US Appliance Repair - Springfield
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4.5
6 reviews
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Schedule: Open ⋅ Closes 9PM
Telephone: +1 703-436-2905
Business type: Small appliance repair service
saer khamis: Kal was timely, professional, knowledgeable, and most important,honest. He gave me a quote very quickly and educated me about the GE Refrigerator I was having trouble with. I really appreciated his service. I would use this company again.
Ben Jones: First visit was timely. Follow on visits were less and less timely, requiring more and more time to coordinate the final non-fix of a broken ice maker. Expecting a full refund at this time which is appreciated.
12. Discount Appliance Repair DC - Washington
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3.1
7 reviews
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Schedule: Closes soon ⋅ 7:30PM ⋅ Opens 7:30AM Thu
Telephone: +1 202-559-3966
Business type: Appliance repair service
Wade Sisler: We had a good experience yesterday repairing an 8 year old dishwasher that seemed on the bubble - a little too young to replace, but a little too old to sink much money into. DAR arrived on time, and took it apart, cleaned out the stuff I have no idea got there including tons of old soap and for less than 200 buck made it seem like new. They also looked at a freezer problem while they were here that requires some additional parts. Might bump this to five starts if they fix that too.
Response: It was a pleasure helping you sir. Thank you dearly
chris jones: Completely disappointed. I do not recommend this company for washing machine repair. I called with my problem and the code shown on the washer. Technician came the next day and suggested the same things I had already done. Did not run the washer to evaluate or even turn it on. Charged $69.95 for the visit and told me to call the manufacturer (all in about 15 minutes). We have used this company for fixing oven ignition and to repair refrigerator. It seems that washing machines are out of their expertise.
Response: So sorry to hear this. Can you please email us your receipt? Thank you
Jessica Schlesinger: Critical: Quality, ValueWay over priced 950 for a compressor when i finally got someone to do it for 600 will never have them work in my house again
Response: Hello Jessica, welcome to the made in China world. We don’t buy from unknown Chinese manufacturers. This review is not fair but we wish you the best of luck anyway. Best regards
Eric Hopkins: Positive: ProfessionalismFriendly professional service, will use again.Service: Dishwasher repair
Crystal Bonner: Great Service
13. Via Appliance Repair - Crofton
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4.5
2571 reviews
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Address: 2124 Baldwin Ave, Crofton, MD 21114, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 410-451-4104
Business type: Appliance repair service
Christina Shaw: Tim was on time, personable, respectful, and knowledgeable. He introduced himself and had wonderful manners. I showed him into the kitchen and he put on his shoe protectors and went straight to work. He was great to work with and very efficient. He not only fixed our dishwasher, he did preventative work as well! He replaced a part they may cause issues later without me even realizing. He also took time to tell me how to make my dishwasher work better and ways to keep it clean! He very much exceeded my expectations and any other appliance repair I have ever experienced! Service: Dishwasher repair
Russlynn Sexton: Our repair tech was Shane. Not only did the company respond quickly with an appointment only a couple of days away BUT our tech was excellent! He was professional, knowledgeable, personable, very clean, and he explained everything he was doing while doing it. My bill was a lot less then I expected & my refrigerator/ freezer was fixed before he left my home. I have already recommended this company & this tech to several friends. I can promise, if you use them you will not be disappointed!! Thank you VIA Appliance and a big Thank You Shane!!!! Services: Refrigerator/freezer repair , Refrigerator repair
Polly Vaughan: I found Via Services through my Whirlpool warranty. They called to confirm the appointment made by Whirlpool. They called the day before to give me a three hour window. They arrived on time. They listened to my issue with the oven and dishwasher. They were very thorough and had the part they needed with them. They were very polite and professional. I highly recommend this company. Specifically I worked with Fred and Andrew. Service: Oven repair
Mike Calabrese: Fred and Andrew did an excellent job fixing our oven and refrigerator. They were professional, courteous and timely. I really appreciate how everything was done the right way - even though it meant they had to come back a second time with replacement parts. They were even kind enough to get a toy for our dog Grace which she loved. Overall we were very happy with the service and will be using them again in the future. Services: Refrigerator repair , Stove, cooktop & oven repair
Angelique Surguy-Hershey: The repairman was very professional, very courteous, took Covid safety precautions, and very knowledgeable. He was prompt, worked quickly, and was clearly skilled. When there was a defect in the actual unit and it became obvious it could not be repaired but would need to be replaced, he was apologetic and empathetic. Definitely a very good employee! The company also was very good at providing updates and a tracker to let me know where I was in line for getting the service. Just a very easy, good experience! Service: Refrigerator/freezer repair
TAMMY YOUNG: This is the first time I have used this company and I am truly pleased with the service technician, how informed I was kept, and how easy it was to schedule. Positive notes: I was able to schedule online with no difficulty; an email was sent to me on an update on a more narrow time when the technician would arrive; a link sent to track the technician; the office called to tell me the technician was finished early with the previous job and asked if he could come earlier (@12:30) than the estimated time (1:00-4:00); technician was extremely polite, knowledgeable, considerate, organized, cleaned up the mess, explained things to me, and answered all my questions; and there is no doubt that I will use this company on future needs. I highly recommend this company and props are given to the service technician Shane! Service: Washer/dryer repair
David Etwaroo: Justin W who is a technician for VIA Appliance Repair did a fantastic job getting us the results needed to get our dryer working. I was given a courtesy call ten minutes prior to his arrival. Justin was very professional introducing himself, very courteous, very knowledgeable about our dryer, he practiced social distancing/wore his mask, and our dryer was working in no time. Via Appliance Repair is fortunate to have Justin as an employee. Keep up the great work Justin! Service: Dryer repair
14. secure appliance repair - Prince William County
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5
1 reviews
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Schedule: Closes soon ⋅ 7PM ⋅ Opens 7AM Thu
Telephone: +1 202-486-9315
Business type: Appliance repair service
Adam Lovetts: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThank you for helping me to fix and repair my old washer. The cycle was not working correctly and I called them and fixed it up for me. The best services out there.Service: Washer/dryer repair
15. Woodland Appliance Repair (Woodbridge) - Fairfax County
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4.6
74 reviews
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Schedule: Open 24 hours
Telephone: +1 571-313-3348
Business type: Appliance repair service
Kikelomo Ibirogba: Sunny from Woodland Repairs was so helpful with fixing my refrigerator. He patiently answered my questions and explained what was wrong, he communicated with me to set expectations for when he would arrive and was on time. He shared tips with me on how to fix this and even checked back to make sure it works. Also, their work comes with warranty, so if there’s a problem, they will come fix without any extra charges. 100% recommend the team! Services: Refrigerator repair , Refrigerator/freezer repair
Response: Thanks, Kikelomo for your valuable feedback! We are very glad to know that you are happy with our services.
Enrique Ramirez: My repair man was named J and he did a fantastic job on fixing my dryer. Same day and very speedy repair. Also very fair pricing for parts and labor. Will definitely be recommending to friends who need appliances repairs.
Response: Thanks, Enrique for your valuable feedback! We are very glad to know that you are happy with our services.
Isaac Laryea: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent service and extremely satisfied with the amount of money charged for the service. They were also kind enough to tighten my loose kitchen sink faucet for free!Service: Refrigerator/freezer repair
Response: Thanks, Isaac for your valuable feedback! We are very glad to know that you are happy with our services.
Damon Horn: Positive: Professionalism, ResponsivenessWoodland Appliance Repair is great. They fixed three broken appliances in one visit! Their service technician, Nick, was very professional, answered all my questions and did a fantastic job.Services: Oven repair, Dishwasher repair, Washing machine repair
Response: Thanks, Damon for your valuable feedback! We are very glad to know that you are happy with our services.
Perrotta Malone: Poor service. Unreliable. No show to scheduled appointment, Ruined Saturday!!!!!!!
Theodore Daubresse: Sunny with Woodland Appliance Repair was great! My dryer was not working and needed a part replaced. When doing the repair, he noticed some moisture. He then went above and beyond and took apart the whole dryer to make sure the dryer was ready to go and would not have the same problem. As a Realtor, I will be using Sunny again for myself as well as recommending him to my clients! Service: Washer/dryer repair
Response: Thanks Theodore :)
teresa cisneros: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMy Fridge was not working properly and I called this company, guys show up next day. Everything went well , they were professional and friendly . Thanks for the service.Service: Refrigerator/freezer repair
Response: Thanks, teresa for your valuable feedback! We are very glad to know that you are happy with our services.
charles knaack: Positive: QualityThey responded quickly. Sent them a pic of what was wrong to save me some time. Awesome service would recommend to anybody.Service: Washing machine repair
Response: Thanks, Charles for your valuable feedback! We are very glad to know that you are happy with our services.
Robert Zawidzki: Positive: Professionalism, Punctuality, Responsiveness, ValueExcellent service!! Very friendly, professional, and great prices. Our washer stopped filling on the rinse cycle. We were able to describe the issue while making the appointment and when he arrived, the part was already in the truck. Washer was fixed with only one appointment needed. We highly recommend Woodland Appliance Repair.Service: Washing machine repair
Response: Thanks Robert :)
16. Michael & Son Services - Springfield
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4.6
9394 reviews
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Address: 5740 General Washington Dr, Alexandria, VA 22312, United States
Schedule: Open 24 hours
Telephone: +1 800-948-6453
Business type: HVAC contractor
Jessica Nomm: We reached out to Michael & Sons to have some electric run for a built-in under-cabinet wine fridge in our kitchen. Fortunately Joshua was able to come out for a same-day estimate and scheduled work for just a few days later. He was prompt, courteous, knowledgeable, and left the space tidy after he was finished. We will definitely keep him in mind for any future projects in our home
Response: Thank you, Jessica for the 5-star review! We are happy to hear Joshua was prompt, courteous, and knowledgeable while working on your electrical. Customer service is our number one goal, and we will pass the praise along! We appreciate you choosing Michael and Son, and we hope to work with you again!
George Grabow: Contacted Michael and Son for general plumbing and pipe repair in a location that had very difficult access. One of their highly experienced plumbers, Eric Blackmon, called and asked to see if he could come early. I was overjoyed as our water supply had to be turned off. Erick immediately assessed the situation and briefed me on some of the complexities and how he planned to proceed with the repairs. He kept me completely informed of his progress and asked me to inspect the project when completed. He was very knowledgeable and shared some of that with me. He then asked if I needed any other repairs work and then made some expert suggestions of other potential problems that I should keep my eye on. This was a very friendly approach with no pressure applied - information only, and I appreciate that. I will certainly ask for him for any future plumbing needs. George 04/09/2022 Service: Plumbing pipe repair
Response: Thank you, George, for the 5 star review! We are happy to hear Eric was timely, informative, and knowledgeable while working on your home. Eric is a great technician and we are lucky to have him on our team! We will pass the praise along. We appreciate you choosing Michael and Son and we hope to work with you again!
Carol Willis: It is unfortunate that this company sends standard responses to complaints and does not reach out directly to the customer. If the person responding to my posting had taken the time to review my account they would see that I called and asked to be contacted by customer relations several times. I am stuck with this heating/hot water heating system that I paid $15,000 for and only worked for 3 months. I am very disappointed. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system, there was water all over the floor. A tech came out on a Wednesday but was able to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and on Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. He left saying that he thinks he knows what the issue is but it is 1100 on Monday and I am still without heat and hot water and waiting for the tech to return. I don’t have any confidence that even if this system is fixed that it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up. I have been without heat and hot water since Friday and I am unsure when my system will be repaired.
Response: We are sorry to hear you're not happy with your experience with us Carol! Please contact customer relations via email at maurice.noori@michaelandson.com or call at 703-658-1128 so we can look into this and address this.
Katherine Musolino: Our technician came for a check on our air conditioning system and was very thorough in the system check and the review of the recommendations, noting was was necessary to address sooner and what we could watch and address down the line. The technician was on time, very courteous, and pleasant to work with. He took the time to explain each recommendation and to answer my many questions. We’ll definitely use them again in the future, and I hope to have the same technician work with us again! Services: HVAC system maintenance , Heating system maintenance
Response: Thank you Katherine for the 5 star review! We are happy to hear your technician was on time, courteous, and informative while working on your home. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son and we look forward to working with you again!
Christine: Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it’s not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won’t be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I’m not handy myself. They’re not the cheapest service but they’re not the most expensive and most of their services have a pretty good warranty that’s included. Services: Thermostat installation , Heating system installation , HVAC system maintenance , A/C system maintenance
Response: Thank you!
Hong Qiang: Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company. Service: Water heater installation
Response: Thank you, Hong, for the 5 star review! We are happy to hear your technician was on time, knowledgeable, and patient while working on your water heater. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son and we hope to work with you again!
R and D: Michael & Son - Plumbing – Shower Repair - 2/23/2022 The technician respected my property by putting on foot covers at the door (each time) and not parking in my driveway without asking. I appreciated that the technician followed health protocols for wearing a face mask. The technician asked about the problem and listened to my concern (“The shower will not stop dripping”). The technician explained his assessment of the problem based on his inspection and he offered a solution. He offered assurance that Michael and Son could fix the problem and the price (up scale) for the service. The technician completed the repairs promptly and professionally. After he completed the repair he showed and explained what he had done. While I am very satisfied with the completed repair, my confidence in Michael & Son could have been boosted higher if the specifics of the written warranty for the services and parts I received today was highlighted on the invoice. I am very satisfied! Service: Shower repair
Response: Thank you for the 5 star review and kind words! We are happy to hear your technician was respectful, prompt, and professional while working on your home. Customer service is our number one goal! We will pass the praise along. We appreciate you choosing Michael and Son and we hope to work with you again in the future!
Marlene Weiss: Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done. He told my husband not to have the plumber leave until we were satisfied and Jose’s work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don’t know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss Service: Plumbing fixture installation
Response: Thank you, Marlene, for the 5-star review and kind words! We are happy to hear Jose was pleasant, professional, and informative while working on your home. Customer service is our number one goal, and we will pass the praise along! We appreciate you choosing Michael and Son, and we look forward to working with you again in the future!
derek heston: Mark came out from Michael & Son. He was great! Professional, on time, and extremely personable. I asked if he would let me watch what he was doing so I could learn a little about what was going on and he explained everything every step of the way. He made sure I was all good with the finished result and was extremely pleasant. I see on their site they have a home care plan and I will definitely be getting that now because of how great Mark was. Service: Faucet repair
Response: Thank you Derek for the 5 star review! We are happy to hear Mark was professional, on time, and personable. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son and we look forward to working with you again in the future!
17. All-State Appliance Center - Takoma Park
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4.9
30 reviews
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Address: 8111 Piney Branch Rd, Silver Spring, MD 20910, United States
Schedule: Closed ⋅ Opens 9:30AM Thu
Telephone: +1 301-589-0555
Business type: Appliance store
Lauren Kardos: GP and the team were THE BEST to work with. From exploring options to replace our broken oven to all the communication and scheduling delivery, to the delivery itself, everything was so seamless and personable. Our kitchen is an awkwardly shaped galley, and All-State took the time to explore all installation options for minimal invasiveness (i.e. not having to move our refrigerator). We will definitely be back when we’re in the market for new appliances.
Paul @: I had a great Experience with this small business. There was a small misunderstanding but leader ship was able to address my concerns and create a solution that made perfect sense for me. I’m grateful for the flexibility and the kind hearted nature of the leader ship of this small business.
Liz Woodbury: The crew at all-state appliance center helped my dad out tremendously- he never leaves reviews, but has insisted I leave one for him. His refrigerator was failing quickly and, like others have noted, he was able to get a new one in record time and for a fair price! The team went above and beyond. Five stars for sales, service and delivery.
mary anders: After Home Depot failed to deliver my appliances for the third time, without notifying me that they wouldn’t be delivered, I found All State Appliance Center online. They had everything I needed in stock and for a very fair price. They were extremely helpful and efficient and I was able to order and pay for everything within a few minutes. Within a few hours of first contacting All State Appliance Center, my appliances were installed in my kitchen!! I couldn’t be happier and they will be my new “go to” store.
David Rathbun: Fantastic, both in sales and delivery when I needed a washer quickly. GP was so helpful in getting me the machine I wanted, and it was delivered that day. While my spaces were tight, the delivery crew knew exactly how to handle it. Kudos all around
ajj8685: Definitely my go-to appliance specialists! Jay and All-State Appliance center were incredibly responsive and professional. I had an immediate need for a new gas range to be purchased, installed and the old unit hauled away by the next day. Jay and his team met all their commitments and with great professionalism. I absolutely recommend All-State Appliance center!
Pablo Cruz: I was in need of a new refrigerator. The big box stores would not accommodate my needs to remove old one from basement then move current one from my kitchen to basement and installed new one in the kitchen. All-State had no problem meeting my needs. They delivered when they said they would and met all my requests. I would highly recommend them for any appliance needs. This is the third time I have used their services - completely satisfied.
Trish Murphy: My husband and I contacted this place in need of a range for our kitchen. We had a sale on Craigslist fall through, and had to do some research. I gave All-state appliance center a call with information on what we were looking for (induction and convection). The gentleman who helped us was kind, patient, and knowledgeable. We bought a like new range at a very reasonable price. Bonus that our range came with a manufacturer warranty!
18. Appliance & AC Services - Washington
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1.8
5 reviews
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Address: Washington, DC 20005, United States
Schedule: Open ⋅ Closes 8PM
Telephone: +1 202-558-2345
Business type: Appliance repair service
Bronwyn B: I was charged over $300 for a dishwasher "repair" that was totally ineffective. When I called to complain, was told that I would be charged $150 for a return visit. It took six phone calls to even get a call back from the tech. And my attempts to contact an owner/manager have been totally fruitless. This firm is incompetent and has no customer service ethic whatsoever. I would never use them again.
Michael Kane: Aman was a great resource!
TopNotch: Terrible service
Alya Waheed: Critical: Value
19. Smart Step Repairs - Montgomery Village
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4.9
98 reviews
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Schedule: Open ⋅ Closes 8:30PM
Telephone: +1 240-242-9194
Business type: Appliance repair service
Tanya Ant: My subzero refrigerator stopped cooling. I contacted smart step and got a quick response. After a brief talk I made an appointment. Technician Alex arrived exactly on time. He was in mask, gloves and shoe covers. In about 20 minutes found problem. He said something about starter relay for compressor. And he had it in stock! After about 1hr my subzero started cooling again. Also he provide me 90 days warranty.. These guys are really good. Service: Refrigerator repair
M. Nuñez: I contacted Smart Repairs after my refrigerator was having issues with the freezer forming ice, the freezer door gasket leaking, and thus the temperature of the refrigerator was above 40 F. They responded very quickly through the Yelp texting feature, and informed me of their pricing structure. We set up an appointment for Tuesday from 9am-5pm. The young repair person was in my apt around 9:20am (he called me to let me know he was on his way, which was a really nice detail). After adjusting the freezer door gasket and cleaning the freezer fan of accumulated ice, he told me that there, was no need for further repairs, and that I only owed their visit fee ($85.00) which was amazing! Loved the punctuality, speed of repair (he was out by 10:00am), transparency (he explained everything to me) and honesty (only the basic visit fee, which they had shared before I agreed to the visit)? I would use them again!
WittBox: Alex fixed my samsung dryer today. I was impressed with his knowledge of dryers. Alex came out 2 days ago to diagnose the problem, he ordered the part, and when the part came in he was back out to fix my dryer. I appreciate the honest communication and fair price. I think Smart Step is a great locally owned business, and I would definitely recommend them. Thank you.
Alexander Moore: We were very pleased with our experience! We were able to quickly schedule an appointment for an inoperative ice maker and the technician came within the service window. He was knowledgeable and fixed the issue. The pricing was fair and we found the office staff to be especially professional and transparent. We’ll be sure to use them again for future appliance issues.
lenni feider: The BEST appliance repair service I have ever received!!!! Alex was very responsive and worked tirelessly to fix a very complex and unusual problem with my convection oven. Not only did he complete a job others were unable to, he was a delightful man! I own rental properties and wish I had known Alex years ago!!!!! Passing on his info to others in the housing industry with complete confidence that he will exceed expectations. I made copies of his business cards and will leave his contact with tenants for direct connection when in need of an appliance service calls or HVAC issues. Wish I could give 10 stars!
José Luis Alvaradorodriguez: A little late to the game with a review but we had an issue with our dryer not getting hot and Alex came in and fixed it immediately! He also gave us some topics on maintenance for all of our appliances and I generally learned a lot from his visit - highly recommend!
Hed maneiro: Alex came pretty fast (2hours) He was extremely good professional with the great knowledge of all appliances & competence, working process went perfectly, very organized! He found problem very quickly, and luckily for me it was fixed same day without any expenses!! Lol he literally saved all my food
