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1. Foot Locker - Arlington
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5
174 reviews
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Address: 1100 South Hayes Street Space 0x01, Arlington, VA 22202
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 415-3668
Business type: Shoe store
edil amanbaev: The worst foot locker ever. Take care of your customer service !!! These people are so rude. I felt like I’m in some kind of cheap place. I’m surprised!!
nmwings4me: So sad. Came into the store twice with my son and was not greeted by one employee. We sat for 5mins with the shoe we wanted to try on just to see how long we would sit before asked if we needed any assistance. Sorry for your store Pentagon City we can spend our money elsewhere because even as I am writing this review we have still yet to be asked if we needed anything. I can say I will never be purchasing from this location again. Not sure who the Manager is but this is not the Footlocker I know.
Mohammed Bekkaoui: If you need good and new high-end shoes you are in the right place
Chrissy “Tina”: I would like to say thank you to Rell that helped me figure out which shoes I wanted. I haven’t shopped for brand names shoes in years. I would normally go to a Walmart. Rell have put up with my indecisiveness, answered all my questions, and really made sure I was getting my money’s worth. He deserves a raise, because I know I was making him sweat with my 99 questions and lack of style when it came to shoes. I would most definitely come back to the store when he is available.
Jonathan Kimble: Horrendously Rude staff. Workers act as if their superior to the customers and aren’t willing to help when making a purchase. During a hype release, I asked for a certain size of a shoe and I was told that size is gone so my only option was to buy a bigger size and when I was making my purchase the same worker gave the customer next in line the size I wanted. One other staff member asked if I was a Footlocker VIP member and I said yes and she put no and said she can’t change it when she can. Staff are liars. Never shopping here again.
george love: The employees are very loyal helpful if you need as for shoes or what size you wear they will help you look for your size and very clean
2. Foot Locker - Silver Spring
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5
79 reviews
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Address: 8661 Colesville Rd Space B108, Silver Spring, MD 20910
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 585-0787
Business type: Shoe store
Saab Uyghur: First time be here but got disappointed with service…… need to let them learn how to greet the customers.
Harry Deitch: Best foot locker around, if they dont have it you can order it and it comes to you.The Manager has that place running like a clock!
Jeronda Hairston: Brought my 15 year old grandson in for a pair of basketball shoes. Very limited in size for what he wanted. Sales person made no attempt to show us what was available for him. I had to ask.
Eric Lewis: Great service love this store
Michelle O: good friendly staff, but way to slow on orders or getting your shoes out for you to try. you can barely walk around the store looking at shoes with freedom they are always behind you like if you were about to run away with some shoe. positive thing is they have all new shoes you want.
Rick Brown's Inspirations: The sales person was awesome. She was professional, attentive, and knowledgeable.
3. Foot Locker - Hillcrest Heights
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5
79 reviews
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Address: 3743 Branch Avenue Suites 103/106, Hillcrest Heights, MD 20748
Telephone: (301) 316-0361
Business type: Shoe store
Pure Love: Jaqueline was very friendly, informative, and very helpful!
Lawanna Herbert: Everyone was really nice to me i did not mind buying. One young lady help me i was so happy with out her i would not have found what i wanted. Thanks
T Mac: Very unprofessional! Employees aren’t welcoming at all. Meanwhile, you have 4 guys hovered in a circle standing behind the cash register and didnt even greet me when I first walked in. Poor customer service! Do not go to this location.
Cinnamyn Scott: Told them I was running to the car to get more money after my shoes was at the register I get back to the door the cockeyed security going tell me I had to stand in line pregnant in the heat with no restroom in site
silver detox: called in earlier that day for a shoe size.. came in & out, got my shoes, quick & easy!
Harry Thomas (HT): Great customer service 👌
Lee Jr: This was an unprofessional environment. The staff lacks customer service and employability skills. I was not greeted when I walked in and after 15 minutes of looking still no communication from staff
D Hen: Pretty good customer service.
4. Foot Locker - North Bethesda
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4.9
94 reviews
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Address: 7101 Democracy Blvd Suite 1098, Bethesda, MD 20817
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 365-7721
Business type: Shoe store
Ana: I was standing in front of 2 ladies associates for few minutes they never acknowledged me or asked me if I need help because they were in their phone, I was looking for a new men shoe and I bought it.
Asif Al Mamun: One of the nicest shoe stores offering very latest models of shoes
Rahzel Mickens: Footlocker has really downgraded over the years, when I was growing footlocker always had the nice fashion now not so much
1800HUDSON: Great selection of kicks and clothes with nice, knowledgeable staff to help you out. While I was here I was informed of sales on the type of footwear I was interested in. I found a pair I liked that happened to be out if stock, so the staff helped look up online stock and offered to order it for me. I will definitely be returning for more business in the future.
Rah Green: Montgomery Mall in the Rockville, MD is everything plus more anyway... The Foot Locker Store is one of the best in the area. Clean Fresh Neat Pleasant The customer service was exceptional and the transaction was swift. Looking forward to my next visit...gotta cop some shell toe Addidas 🙂👌
Tony M.: The customer service was great and assisted with helping my son with his new shoes within minutes. The store was clean and I will be back again.
Nicole Gordon: I love the sale they had! The customer service was just okay. The guy over the phone was alright when I called in to ask about some shoes. The manager was very short and came off rude when asked a question. I had better customer service at Finish Line and I didn’t even buy anything from there.
Hilary Coakley: My son bought clothes here today and the sales clerk left the security tag on. He went back in to get the tag removed and for 15 minutes they harassed him saying he stole the clothes!! Even after showing the receipt. They said it was fake. They finally looked at the video footage and took the tag off. Ridiculous lack of customer service!!!
5. Foot Locker - Forestville
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4
81 reviews
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Address: 2050 Donnell Dr Space 2050-I, Forestville, MD 20747
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 736-8880
Business type: Shoe store
catboy L: Experience was amazing!!! Got amazing help from employee "Genesis" she helped me throughout my time and got my son looking FRESH with his new jordans lol! Employee was very patient, helped size my son feet and got me in and out in no time! Thanks!!!!
jasmine: really great place, customer service was terrific! A worker named Genesis helped me pick out some shoes for running 🏃🏽♀️ which helped me out a-lot. would come again! thank you!
Brian Davis: They have a good selection of shoes and the employees are very respectful and cool I will most definitely be back 💯
jacqueline jones: The Customer service was OUTSTANDING I was greeted when I entered the store and immediately waited on. Received what I came for NIKE BOOTS
Gary Overton: One of my favorite places to shop....great people with great personalities. Good variety
Tomas Brown: Just a cool place to stop and shop
Kitty Tunstall: This particular store did not have any good customer service at all. I walked in the store I was there for about 15 maybe 20 minutes and not one employee said anything to me. They did not greet me when I walked in the door and they did not walk up to see if I needed any help the entire time I was in the store. Not a good look for Footlocker. No stars from me, but this would not let me post my reviews without touching a star!
Orlando Pickens (OJ): I brought my son some shoes and the sales person help me out a lot
Jeffrey J.Tann: Nice store,lots of varieties of shoes,but not alot of sizes in stock
6. Foot Locker - Wheaton-Glenmont
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4.1
92 reviews
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Address: 11160 Viers Mill Road Suite G10F, Wheaton-Glenmont, MD 20902
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 946-2934
Business type: Shoe store
Joe Kaibni: Pretty good service I only wish they had a little more variety in stock.
adiss gebremariam: The best place family 👪 vacation place
Wilhsia Kimmakon: Great customer service would return
Chy_x_Chanel xoxo: I politely asked Zaidaliz R the sales associate a question about some shoes and she gave me heavy attitude. Later on I wanted to pay with my card and she yelled at me in front of the other customers in the footlocker and she publicly embarrassed me. I was young and I have been waiting to go back to school shopping for months and she ruined my day and my experience. Her customer service was absolutely unacceptable and it got to the point where I had to call my mother into the store to talk to her about how she treated me. I ended up going to another shoe store downstairs on another level because they treated me with respect and they didn’t yell at me.
Michele Stoute: Great customer service
Michael Green: I love the selection. And the service is incredible. You have to check out the house of hoops. Unreal.
7. Foot Locker - Lake Arbor
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3.7
7 reviews
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Address: 896 Largo Center Dr #14, Largo, MD 20774
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 301-2368
Business type: Shoe store
Jon Pierce: Big guy at register was rude and unwelcoming
Spencer Williams: Very unprofessional and uncooperative management who is combative, argumentative, and has no real manners or sense of right and wrong.
Antonio Hart: Good selection and great staff. Very helpful and friendly
8. Foot Locker - Hyattsville
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4.3
135 reviews
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Address: 3500 East-West Hwy Space 1010, Hyattsville, MD 20782
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 853-6054
Business type: Shoe store
Edward Chestnut: First footlockers of a replace where do exercise a push myself to my limit where I need to find the right shoe for my own footprint so pretty much definitely like their bios always have a limit to start writing a different material shoes and I can possibly imagine they look for footlocker on the edge of the world and pretty much any sound good pair of shoes can push me to distance to my limit you’ll be my steppingstone am I step in ground to be more capable of running and type in different shoes that made me go super fast 💨👥🏬😶🌫️😆😶🌫️📱🏙🏬 💭
Bettina Bates: Best shoe store to get my workout shoes
Prince Boateng: I went there (06-17-2019) to look and buy some puma rs-x toys which no footlocker was selling in stores but i went anyways and asked. Was told they were all sold out but i could buy them online at the counter with free shipping. So i did and one day later today 06-18-2019 i already got them to my door! I was not expecting shipping that fast! it was better than going to their website. The staff were great and helped alot!
Sadie Guinyard: I just received an email about a “recent purchase” I made. I live in Florida & was not in Maryland today or have ever been. It says the transaction was done with a cashier name Monique H. I’ve called the store 6 times within the past hour and have yet to get an answer! This is identity theft. Y’all need to check I.D. Cards. I no longer even feel safe to do business with you guys.
Natalie Munozvillagran: I love this store! They have all of the shoes that I like. They always keep it clean and it even smells good. The workers there are really nice for always helping find what I want. I recommend coming here!
Lemmy: Best spot in getting my limited sneakers!Staffs are very helpful, good customer service!!!
AJ S: I had previously ordered a pair of shoes online and had them shipped to store at another location however, when I tried the shoes on they were too small. I returned them and decided to buy them in a store so I could try them on first this time around. The only store that had the shoes in stock was The Mall at Prices Georges location. Upon entering the store, a sales person greeted me and told me where I could find the shoe I was looking for. I walked over and shortly afterwards someone asked me if I needed help. I give her the shoe and told her the size I wanted. She came back and provided me with one shoe and took the box with the other shoe and walked away, very strange. I guess she assumed I was going to steal the shoes. As I proceeded to the cash register to pay for the shoes, I told them I would be using my Army veterans discount. The shoes were priced at $129.99 however, I noticed the register price showed up at $150+. I then asked why are the shoes showing $150+. The manager over heard me ask and he said that I have to pay the higher price in order to get the Army veteran discount and that if he sold me the shoes for the advertised price and applied the discount he would be fired. I then told him that this was not a new purchase for me that in fact I recently purchased the same shoes for the same price and received my discount no problem. He then told me I should go and buy the shoes in the same method I did before to get them for that price and that it was against store policy to do that. I left and I did just that and got the shoes for the lower price and discount. I did have to wait an additional week to get the shoes and wasted energy, effort and gas to travel to the store for nothing and I will never be returning to this location again. It’s just too many other options with better results.
9. Foot Locker - Fairfax County
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4.1
165 reviews
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Address: 7921l Tysons Corner Center, McLean, VA 22102
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 506-8220
Business type: Shoe store
Ashkan Asx: Terrible experience,Terrible customer service! I had to chase staff to ask the size.looks like nobody wants to help or sell even store manager,will never come back to this store as champs has way better costumer service
Juliana Hewitt: Great customer service...all the workers asked if innweses help as I walked by. Accommodated me with all my needs. Will definitely reccommend.
Kate Smith: Foot locker is more convenient than ordering shoes online. I got my Air Force ones, the first time I tried getting them. The only reason for the 4-star review is because they never answer their phone to make sure that they have the shoes I want ahead of time. Besides that, they didn’t assist us too much, but it was ok.
Oscar M: I won a raffle reservation from this store for a pair of Dunks that released on the FLX app and I drop over an hour to the store for them to tell me that there was a “shipping delay” for the dunks. They told me they would call me when they arrived but never got a call I’m pretty sure they backdoored like 12 sneakers and I was one of the unlucky ones. They are full of unhonest workers they couldn’t even look at my face to tell me the shoes weren’t there and they kept stalling so I could tell there some shady stuff going on.
Simon Urbietis: I had to give them a fake email. They literally would not let me leave until I gave them an email for a receipt. I asked for a physical one and they said they can’t do that. So I said I don’t need one but they said I have to give them my email or phone. I’ve never been to a store where it is not optional.
dennis espinoza: I always have a great experience at this footlocker. They always great you. And for a busy mall they still can give you great variety of shoes.
Alvaro Flores: Very bad customer service Bianca is very rude
10. Foot Locker - James K. Polk
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2.5
2 reviews
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Address: Landmark Center, 5801 Duke St Suite E152 & E156, Alexandria, VA 22304
Schedule: Temporarily closed
Telephone: (703) 658-1391
Business type: Shoe store
11. Foot Locker - Glenarden
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4
2 reviews
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Address: 9201 Woodmore Center Dr #406, Lanham, MD 20706
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 809-9676
Business type: Shoe store
Michelle Y Green: Clerk left security device on my purchase
12. Foot Locker - Berwyn Heights
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4.2
91 reviews
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Address: 6000 Greenbelt Rd Unit 69, Greenbelt, MD 20770
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 220-0035
Business type: Shoe store
John DePasquale: Amazing service, relaxed and enjoyable environment. I had to order shoes online because they only carry up to 12 but I had them shipped to the store because I shop nearby every week, the shoes were in almost immediately.Great selection and great service would be my quick review for ya
Krystal Jackson: Timothy helped my husband with his shoes, but he was very polite and knowledgeable about sizes and shoes.. Great job!! We will be back!!
Rebecca Munoz: Excellent service and great selection of newest shoes and sports clothes.
Lyric Nolan: Ok I try not to give low rating! But they are rude! I could go on, but I’m going to stop it right here. If I was a site manager, someone or two would have been fired on the spot. Oh
george love: I went into foot locker beltway plaza looking around for some shoes very helpful he asked me with my shoe size you told me that the shoes was on sale the store is very clean neat everything on the shelf I will go back and then get some shoes out of there soon
Wynitta Kesler: The rep Brian was extremely helpful, patient and professional. I truly appreciated his customer service.
Patricia Addison: I had a wonderful experience I bought 2 pair of shoes and a sweat suit , great customer service Mr. Eric
Vee Baby: The little girl caucasian by the name of Autumn was the most ratchet, unprofessional, trashy piece of trailer trash ive EVER witness at a place of business. Told me she was the manager when she clearly wasn’t and acted like she had an issue doing her job that I didn’t tell her to work at. Poor customer service and the management by Timothy the store manager is JUST as deplorable. Service was so trash I swore to myself I will go to ANY other shoe store other then any FootLocker. She ruined it for me for good.
13. Foot Locker - Manhattan
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4.2
371 reviews
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Address: 605 W 181st St, New York, NY 10033
Schedule: Closed ⋅ Opens 11AM
Telephone: (646) 858-0084
Business type: Shoe store
Lucidania Victoriano: Store Hrs say they are supposed to close at 8PM. Store is closed by 7PM, gate half open/ closed and they say they’re closed.
DEATH 2 YOU: This is the second time I visited Kids Footlocker on 181st. This store is big and spacious. Two floors of sneakers and clothing. This location has a vast variety of children clothing(even for toddlers)
Natacha Paulino: I always buy here the sneakers for me and my children. They always have something really good on sale and always end up buying more than I planned to.
Mikhail Yankelevich: Huge store, great variety of sneakers. The staff is super !!!!!
Fl Vi: They always have kids sales which is why I love it!
14. Foot Locker - Howard County
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4.2
134 reviews
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Address: 10300 Little Patuxent Pkwy Space 1725, Columbia, MD 21044
Schedule: Opens soon ⋅ 10AM
Telephone: (410) 995-1105
Business type: Shoe store
Maggie Mae: As a blind customer, I had a wonderful experience. The people working there were extremely helpful and I am very satisfied with my purchase
Professor Bronson: Never find what I want so I settled for what was available.
Shay Love: This is a nice size store!The staff was pleasant and helpful, so nice to be greeted with a warm smile.
stefan1dis: Anton was 100% official I appreciate his recommendations on the shoes and matching them with several outfits.. I will certainly return because of him..
Thomas Erwin: Sizes were not available... Got what we needed at DTLR.
Ron Grant: Dion is a true salesperson in a very positive way. He took his time to help me locate the shoe I wanted even though it meant him not receiving a sale. Thumbs up on customer service Dion. I hope I spelled your name correct.
Mary Windham: I went to Kids Foot Locker in Columbia Mall today to buy the kids new shoes and the staff seemed to purposely avoid us. They had no customer service skills whatsoever. Nobody ever asked us if we needed any help. As we were looking at the Jordans a random girl commented on the ones my daughter picked out. Then this random girl began to help us look for shoes. The girl let us know that she did not work at the Kids Foot Locker. Customer service came natural to the girl. She even measured both my kids feet. I told the girl she definitely has a bright future anytime she goes out of her way to help strangers. Then she let me know she worked several doors down at Foot Action and had just got off work and as she walked by Foot Locker she saw us not getting any help and decided to step in. So tomorrow I am going back to the mall and into Foot Action to purchase the shoes and make sure I speak to that girls manager to let them know how awesome she is. I am also leaving a negative review online for Kids Foot Locker.
Livvy Barrios: My baby found his sneakers
tyrell layton: Customer service is at 100 when you come into this store,never disappointed when coming here
Avi Barina: Terrible customer service when you call to ask even the simplest question. The woman who answers the phone hangs up on you in the middle of speaking. Incredibly rude
15. Foot Locker - Fairfax County
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4
68 reviews
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Address: 11714 L Fair Oaks, Fairfax, VA 22033
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 273-9667
Business type: Shoe store
RCS S: Great selection of shoes for all. They offers discount on selected items.
Dana Burns: SUPPOSE TO OPEN 10am ITS NOW 10:06 just now open doors.
U G H: Nice service to bring more customers and bright to the busines ,also has great choices.
ThisGuy TM: When im looking for something i cant find sneakerwise, i usually hit them, if i cant find it at my first source.
Thaib Santos: I called this store and asked for some shoes and they told me that if they had them when I arrived they told me that they no longer had them and it had only been 20 minutes after my call I got a little angry and when I left there was a guy offering me the shoes for which I had only asked that I was increasing 90 dollars more than the original price that is 190 + 90 dollars tell me it is a coincidence that someone offered you the shoes for which you called and asked to keep them for you that you would go buy them I could bet that these guys have their inner business
n.1 c: As soon as I walked in this young cat named "Collin" (not sure how to spell it) assisted me. This employee was patient and everything. Crazy thing is he recommended the Prince George shoes, and it was his very first recommendation. He knew a great deal about Bball shoes and the knowledge with it. I give this place 5 stars. I hope the manager sees this on behalf of young cat Collin. Thx for being awesome
kourosh28: Got me a new pair of boots
16. Foot Locker - Marion County
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3.8
120 reviews
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Address: 9727 Washington St, Indianapolis, IN 46229
Schedule: Closed ⋅ Opens 11AM
Telephone: (317) 898-4220
Business type: Shoe store
John Cox: Store is ok, but the Washington Square Mall is mostly vacant and dirty.
Keith F: Polite and very helpful staff, especially during such a busy and crazy time for the Jordan 11 release
elite FN: Great service! Both young men were very friendly and not following you around the store and bugging you every two seconds to try this or that. Picked out 5 different shoes from their huge selection and bought the first paid I tried. Got some socks too and wore them both out of the store. I’ll go back not only for the great selection but just for the good, polite, relaxed and friendly service. Thanks guys!
Miesha Terry: When I walked in the store I was NOT greeted by anyone, so I continued to look around. After being inside the store for over 30 minutes I decided to leave. The associates inside the store continued to walk past me and did not offer to assist me AT ALL!!!!! I am not giving my hard earned money to a company who could careless if I spend my money in their store. The location I am speaking of is in Washington Square Mall.. Very disappointed 😞
Reaks honesty Adams: I just love the shoes. I love the music they play also. The staff is friendly and kind. And they offer help, your never running around looking for someone to help you. Also very clean
17. Foot Locker - Dulles Town Center
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4.2
57 reviews
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Address: 21100 Dulles Town Cir Suite 276, Dulles, VA 20166
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 421-7814
Business type: Shoe store
Saqib Majeed: Very poor customer service at the store, the sales associate refused to give paper receipt of my purchase and was insisting that if I don’t give him my email he will not give me any paper receipt. He was very rude to us and I ended up cancelling my purchase and he never bothered at all. He also was already creating an account for me which I did not want to create. I would rather buy shoes online or another, i am never coming back to foot locker. I even tried to register my complaint with the customer service and it was even worst, the guy from customer service asked for my address phone number and email before filing my complaint. I don’t blame the store associate now the whole company has horrible customer service.
victor washington: I was greeted promptly upon entering the store and immediately helped with my return. The sales associate was patient and informative and took care of my return in a timely manner. While there was nothing that really caught my eye at the moment, the customer service was A1 and I definitely recommend this store for your holiday shopping.
Odgerel Khandjamts: Little spanish manager. He’s terrible. He should be fired.
Jonathan Lucas: Very helpful staff
kevin lopez: I called in to figure out about a shoe coming out and I didn’t even say the name of the shoe and I was told yeah no I don’t know anything about that shoe when I didn’t even tell the person the name of the shoe
Ali A: Good and many reputable middle range shoes, but their prices are higher than some online or brick stores.
Alex D-M: Very helpful and honest, even gave me recommendations to other stores when they didn’t have what I needed.
John Smith: This is a trash store and company in general. This location sold my reserved Jordans and didn’t provide any type of help when they clearly messed up. Phone is always busy. Overall awful experience.
18. Foot Locker - Boston
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4.1
180 reviews
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Address: 375 Washington St, Boston, MA 02108
Schedule: Closed ⋅ Opens 11AM
Telephone: (617) 451-0190
Business type: Shoe store
Nathaniel “Natethegreat” Lamarre: Lots of great sales specially on man shoes
Darrin Gonsalves: Love this footlocker, very convenient location in the downtown crossing area great running shoes athletic gear all you need in a One-Stop shop for sports 😎
Enrique Fernandez: Excellent service and good selection
Allan joseph Mendizabal: Staffs are so relax they dont accomodate what we need..
Tamara Simoni: I went there this fall and the custom service was absolutely awful. I just needed a pair of shoes but nobody would acknowledge my presence, and if I asked something they would straight up ignoring me (my friend said it was because of my accent, but I hope not). I mean.. I love shoes and I bought one pair anyway because I wanted to, but there was a point were I was ready to give up because of the frustration. I hope it was just a busy day but I have to give one star and I wish that maybe something has changed now.
Vystra S: I love this particular Footlocker because of how nice the employees are and it’s never too busy so it’s easy to relax. Isaiah, one of the people who works there was cool! Thank you.
Carla Ciulla: They were great, my sister and I tried on about 4 diferent pairs each, and they were really helpful. The guy that helped us was great, had no problem going back n forth to get our sneakers. I just wish they had more of a selection for women, the plus is we fit in kids sizes lol. But they were really great.
19. Foot Locker - Bowie
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4
105 reviews
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Address: 15602 Emerald Way, Bowie, MD 20716
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 809-9676
Business type: Shoe store
John Punith: Very clean and well designed space..had a nice selection of shoes stylishly displayed.The staff wore uniforms and were attentive and helpful....so yeah no wonder I keep going back.
GT from AG Black Lycan: The Bowie Footlocker is one of the best shoes stores in the area. The employees are awesome and the atmosphere is always friendly. Love the store and the team there.
Livin Trini: Great prices at this time of year
Edward Chestnut: Wake me is is always my favorite place where I can feel live I get friends like best friends👩🏽🤝👩🏻👬👫 just that we wanna hang out together and do our thing as ever I want it tag a camera 📸 👥💭pic on Wegmans
Lois Delaney: All the employees should be commended for their excellence in working with the customers. They really helpful when it came to taking care of my son. The prices should be a little less exspensive. All in all a great group of people!!!😃
James Johnson: The manager there tall with light brown eyes would not give me his name. He is the worst he gives very bad customer service he talks back and does not know the definition of good customer service I will NEVER shop there again
20. Foot Locker - Springfield
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4
82 reviews
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Address: 6533 Springfield Mall, Springfield, VA 22150
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 971-5476
Business type: Shoe store
Mariana Velasquez: I’ve visited the store more often these past months and I keep coming back because of the customer service in particular. Everyone is welcoming and eager to help. A special shout-out to MARISSA. She was so kind, knowledgeable, and willing to help from the beginning. Although the store did not have my size in stock, she offered to help me order online and have them delivered to my address. I appreciate her and the team for delivering top-notch customer service; especially during these difficult times.
Adrian Richardson: customer service is horrible in person and via phone. Staff was very unfriendly and not helpful.
Felicia Thomas: The customer service was horrible. I went looking for a particular shoe. The sales associate kept brushing me off and pointing me in the wrong direction. He had me completely confused. The manager tried to fix the situation but it was still a no go!
Mohammed Bekkaoui: Fabrics and five-star sports shoes
S _: Fell in love with the real tree shoes, while i was there another couple was shoe shopping & they made jokes with the cashiers and we all had a good laugh, WILL RETURN!!
Mr.E: Went to the store to pick up a pair of Nike AirMax Vapor plus “$200 before tax” for work/running. I decided to order an additional pair in different color and asked if there was any deals and the sales rep told me that there was no current deals. When I got home and decided to check the online store I find a $20 off with any purchase more than $120. After waiting for an hour to talk to a rep on the phone. I was told that because they already put the order in place less than 45 mins that there was no cancellation. Now I have to wait to get my other pair of shoes to then return it to the store. Not cool
VIDAL GONZALEZ: Went and lined up for a FCFS shoe release. The manager comes out and tells the line that it was changed to a raffle at the last minute after he and his staff had already told numerous customers it was first come first served. In their defense they said it was the mall management/security encouraging the change. However, they should have addressed that as soon as they were aware of the release. Unprofessional.
D. Collier (Dee Dee): Slow lines to pay .. but personnel was polite in spite of the nee release of ...
Keisha Shelton: Always amazing service! I have never received anything else!!
