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1. Lids - Arlington
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5
53 reviews
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Address: 1100 S Hayes St, Arlington, VA 22202
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (703) 415-5444
Business type: Hat shop
DC Roy: Very nice selection of caps and jerseys. Awesome customer service. Antonio is the man! He does the embroidery. Come check him out.
Kimberly Humphries: I came to the lids in pentagon city mall upstairs to get a personalized hat and Adrian.H was so helpful and he has excellent customer service he took his time to help me find the size I needed and was very detailed in explaining about the difference in all the hats. Also Adrian.R and Jeremiah was excellent and patience with assisting me as well with actually doing the custom part of the hat. You want a nice custom made hat go to the lids in pentagon city mall upstairs they have excellent customer service and all are friendly.
Tammy Coon: Adrian H, Keith and Jeremiah were amazing and they went above and beyond to make me the perfect hat!!! You all are great!!!
Craig De Columbian: This place had a pretty good selection of hats but nothing really stood out to me ...that something that LIDS were famous for!!! I will return because they was a great staff on-site.
monaaa mathiss: Terrible customer service, will not be coming back …
None Ya: They ignored us after not greeting...over-priced anyways.
The Committee CEO Bells: Great group of people James was really helpful 👍🏽👍🏽
2. Bené Millinery & Bridal Supplies - Washington
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5
13 reviews
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Address: 6217 3rd St NW, Washington, DC 20011
Schedule: Temporarily closed
Telephone: (202) 722-0862
Business type: Hat shop
Elynore Herron: Terrific customer service. A hat was made to match my dress , almost overnight. Old fashioned quality work. African American owned. Thank you so much ,and Mrs. Vanilla Beane and daughter, Linda Jefferson . I absolutely love my hat.
Bart Alexander: Saw the story of your hats on Fox News Sunday. What a tremendous lady Ms Bene is. Her story brought tears to my eyes. How blessed the people of Washington DC are. You go girl!!! Thank you Ms Bene
Alan Leyva: Just saw your story on Fox News and just wanted to say. there are people who come to this world to create love, to do beautiful things so the lives of others be better, an inspiring story.
D Robinson: My mother bought many glamorous hats from this shop. The detail was always impeccable. The designs compared to French designs.
Dona: Ms. Bene and her daughter Linda are amazing. And they let you know which hat/fascinator complements you. The hats are beautiful!!!
4 Reel: Beautiful, handmade fashion. Best of the best.
Anne Shepherd: Friendly service. Outstanding hats.
Joan Jordan: Tops
3. Tops of Old Town Inc - Mount Vernon
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4.9
17 reviews
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Address: 2400 Mt Vernon Ave, Alexandria, VA 22301
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 836-4511
Business type: Hat shop
Maria Filios - QT3CJB: I found hats that look like they were custom made to match the dresses that our five family members are wearing to a garden party wedding. The styles also suit the widely varying personailites. The variety available in this shop is simply astounding and Sheila is most helpful! Totally satisfied with the whole experience.
Patrick Kimbrough: Small shop with a lot of selection to chose from. I was visiting from out of town in February, which I guess is the end of mens hat season in DC. There wasn’t a lot left to chose from but I found what I wanted. The owner was nice and friendly with good suggestions on hats that suited me. The only reason for 4 star was the clutter of the shop. The place needs some organization badly, overall marvelous experience I will definitely return if I am in the area.
Isaiah Puder: Great hat selection. Friendly and informative staff. Mens and women’s selection of hats in a plethora of colors and styles.
Alex Barker: My favorite hat shop in the DMV area. Great service and decent prices for quality hats. I have three fedoras from their shop. They have stood up well to the test of time!
Brenna Killeen: This place has a beautiful selection and an extremely helpful owner, who helped my boyfriend find the right fit and style for sun protection at work. This is an Alexandria gem, and a great local place to support.
Audrey “Mamaward” Mayberry: Church Lady Hats are worth every penny
J Rose: Reasonable prices, good customer service, and very beautiful hats, fascinators, and jewelry.
4. Lids - Fort Washington
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5
61 reviews
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Address: 6800 Oxon Hill Rd SP704, Forest Heights, MD 20745
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 567-5895
Business type: Hat shop
King Joseph: Slowly changing from fitted caps to fedora hats. Needed a fitted cap for a jersey I had. There were a lot of options to choose from and the customer service was A1
Andrew Eifert: As a person who buys sports related baseball hats nearly every year this is my go-to place. I bought this hat for under $15 what a deal
Randall Brown: My son loves his hats. He told me that now he has a hat of all the teams he has liked in sports. My Braves was the last one to be purchased lol lol......
Tony Walker: This place is the worst libs establishment I’ve ever dealt with. Beyond annoyed with this location. What is the point of posting store hours if you never stick to them? ... what’s the point of listing your phone number if y’all never pick up the phone? I’ve wasted 3 trips to this location due to them not being open contrary to what the business hours state. I’ll be back to speak with a manager. love lids ... but please save yourself the trip, Go to a different location if possible
Edward Chestnut: 👤💭 so fun time to hang out with your friends and everybody else used used to remember and I pretty much keep the memory alive we get friends👥💭👫👩🏽🤝👩🏻👬 take a picture camera 📸 i’ll be glad to take a picture of anybody else👥💭 take a better pictureit will bring air else what do you feel happy 😃
Dustin Pinkett: My experience at LIDS was awesome. Jamie was my associate. She was very helpful and had the patience of Job with me. She did a great job on my embroidery and I will never go anywhere else to shop for hats. Thank you Jamie.
Val: Great jerseys and accessories.
5. Trade Linker International Inc - Washington
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4.3
6 reviews
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Address: 1284 5th St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 544-7155
Business type: Hat shop
Steele Wyatt: Dope dope dope dope super cool place nice hats nice clothes The most G spot in DC
Abu Imani: Got everything
6. DICK'S Sporting Goods - Washington
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4.2
487 reviews
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Address: 2470 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 971-8214
Business type: Clothing store
Aaron Contic: Came into this location to purchase a set of irons, found a set of Taylormade M2 irons that I initially thought were correctly priced at $499. I asked the team member working in the golf department that I was interested and ask where the rest of the set was. He replied that the rest of the set was missing. I asked what was the current price with 3 clubs of the 7 iron set missing? His response was “that’s the price, my manger won’t change it for some reason, but you can ask him” So I asked to speak to the manger which He initially said was available. I was then told that the manager currently on duty was conveniently on a conference call and was now unavailable and the answer was “NO” on a new price for the remaining clubs. To start the team member was friendly and helpful. That being said. I’m also a manager in retail and if a customer asked to talk to a manager about a reasonable question. Im not going to have my employee have to tell the customer “NO” That’s terrible customer service and it’s also a bad business practice to try to sell customers a product that’s missing pieces for the same price as if it’s not!
Maritza Cooper: Always a pleasure to visit this location. The store is always clean and organized. You usually get greeted as you walk in the door. The associates are always helpful and pretty knowledgeable. They will go out of their way to help! Well stocked too! Bought a fitness trampoline to keep a 7 yr old from going stir crazy in an apartment during these NO School days! Hope it works! It was Waaay up high. Had 3 different associates make sure I got what needed. All while helping other customers.
Ara Koh: Ok location compared to other ones. Nicely organized but their shoes selection is not so great.
The Next King: Shallun was amazing!!!! Great help. First time coming to Dick’s Sporting Goods and I was impressed I will be back thank you.
david fegan: good experience shopping here today. multiple staff members were helpful.
Angie Owens: oh my goodness I was on the phone with my cousin, while she was shopping for football cleats for her son. When I tell you that the amount of "OUTSTANDING" customer service that the professional young lady "Ryan" gave to her while she was shopping was absolutely amazing!! I had to tell my cousin through the phone to please tell Ms. Ryan that the level of coatomer service she gave was "THE BEST" that I have seen in a very long time. Ryan if your reading this please keep up the good work!! I am extremely proud of you young lady.
Liliana Gonzalez: Zach did a great job helping me find the the gym equipment I needed. He even helped me load these items into my car after I doubted if the gym equiptment I bough would fit. Thank you so much to him and Horse for the exellent service!
Bella Adoni: Varieties of sports goods. Place was clean and staffs very attentive. They acknowledged us at the time of entry. I and my friend were the only customers in the store. I could have given the store five stars if the price for most of the items were reasonable.
7. Lids - Wheaton-Glenmont
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4
47 reviews
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Address: 11160 Veirs Mill Rd, Wheaton, MD 20902
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (301) 933-5570
Business type: Hat shop
LISA INGRAM: Absolutely 💯 I had a hat custom designed and the art looks amazing. The buy Quinton who works in the story was extremely nice and patient as I went through everything a few times.
Tony Zelaya: Outstanding Experience!! Tiggy is the Best!! She delivered outstanding customer service!! Highly recommended by me Tony Z I will be back!!! #liongolfing
Kyle Finke: If I could give this store 0 stars I would. Lids as a whole has some ancient business practices and their lack of quality customer service exacerbates the problems. I have never had an easy return and have often needed to call customer service to provide a return label. This location has garbage customer service and is very poorly run. Avoid Lids, and especially avoid this store location. DIsaster
Lou Bailey: Why are we closed during Active Mall Hours. Took advantage of free shipping to store. Come to pick up my order while I have the time. No answer. Unacceptable!!!!! Angry
D.Z.A.: A really cool store.. lots of hats 😆😆
artz Arr: They make great hats!
James H: Joanna was a great help very knowledgeable and accommodating she made me want this lids location be the only one I would go to. A PLUS SERVICE.
8. Lids - Hyattsville
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4
67 reviews
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Address: 3500 East West Highway SP1104, Hyattsville, MD 20782
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (301) 559-8580
Business type: Hat shop
Cece Tayim: My job well done perfectly. Good place for customized hats. I love the job they did for me certainly my kid bro will too as a gift 👌🏾👌🏾😊😊
D Hen: Lids is a cool store but the guy who works in there is very unprofessional. They need somebody new in there who respects the customers.
Dom: Great in location to the entrance and exit I was in and out with what I was looking for. They also offer customized stitching so you can put just about anything on your desired lid.
Karl Bibbens: Huge selection of hats, good service
Uriel Chavez: This store always opens late 10 am is the open time but there’s times where they don’t open until 11:15! Also the manager at this location needs to be replaced
Karam Taylor: Always get friendly, personal and fantastic service. If you are in a rush, you may not want to go as they do take their time.
9. Lids - Fairfax County
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3
4 reviews
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Address: 1961 Chain Bridge Rd SP E17L, Tysons, VA 22102
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (571) 308-5760
Business type: Hat shop
Easyb Johnson: 1-11-22 @ 4pm. Guy was too lazy to help with hats. He point in the direction and stayed in his phone. Horrible service!
10. Filson - Washington
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4.7
56 reviews
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Address: 1631 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 759-9570
Business type: Clothing store
Autumn Boyd: We always love our visits into to Filson. Christina was extremely helpful and assisted me in finding the right fit and style of clothing.
Mike Wolff: Popped in today to see the Filson story at first hand. Very friendly and knowledgeable customer service team who explained some of the history, shared some stories and made me feel very welcome. Really liked their products and I will be back soon with my wife to pick some pieces up. Great work!
Allie Benedetti: Beautiful store, great quality clothing, very pricey. Sales team is so nice and knowledgeable, they are definitely chatty and do like ask you every few minutes how you’re doing - we were asked 4 times in the span of 10 minutes if we needed a dressing room lol, I appreciated the customer service although it was slightly overbearing.
Jack Palmer: Drove over from Baltimore specifically to visit the store. Excellent,friendly staff, and small but well stocked store. Wanted to try on the Running Wolf sweater. Extremely dense heavy wool sweater that would keep you warm in the coldest of conditions. Have bought from Filson for at least twenty years now, and happy to say, they continue to maintain their quality.
Diane Schulz: This is the most fun store. I knew what I wanted and thought I would be in and out. I was offered a Saturday Moscow Mule upon entering and greeted by a personal shopper. She showed me around and then backed off while I enjoyed the space. The comfortable couches and sunny space give time to contemplate all the goodies you want to buy. Have loved the product for years but really love the store.
Kenneth Kilgour: For those of us of a certain age, Filson is now what that Maine retailer with the iconic hunting shoes used to be. Not all of their goods are made in the US, but most are. The quality is unfailing. And the folks at the DC store are knowledgeable and personal. This is one of the few brick and mortar stores I still shop at.
11. Lids - Springfield
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3.7
32 reviews
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Address: 6500 Springfield Mall, Springfield, VA 22150
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 922-6076
Business type: Hat shop
Crystal Wiggins: I went into Lids over the weekend to make a quick purchase. I never shop there so I expected to be in and out. When I got to the register the guy behind the counter asked for my email address, I asked why he needed it and he asked again for my email address. Out of habbit I just rambled it off because I was in a hurry. He asked me to verify it on the screen, again I asked why he needed my address. He said ,"just hit agree ". Once again, I was in a hurry. Then he goes on about some access pass and how I get it for free because I was military like somehow he was doing me a favor by signing me up for something I didnt ask for. I checked my email today and unsubscribed. I will never shop there again.
Jade Randles: T-yannah was rude and unpleasant. No explanation on why we were charged $3 more for a hat that was Was priced at $22 on the Nike label!!! Pointing and not speaking is another reason.If you are a tourist... expect terrible customer service before you step in
Mark Simonik: Had a custom had stitched up here. Very sloppy work Should have used Lids.com instead.
Ayla Yilmaz: I drove around the mall many times until I had it enough. Then İ called and ask the location.it is in the mall. There should be signs around the mall. I did almost give up finding. I wish this company settled down asap, fix its operation faults because I want to come more.
D Fitzgerald: The young Spanish kid in there was totally NOT representative of the brand. He gave inaccurate information, his service was poor and indifferent. This location needs NEW MANAGEMENT BADLY!!!
Alyssandra Ferguson-Augustus: Love this location & Store. Only go here for my personalized gear as well as all my team gear!!!
tdphomedesign55 @gmail.com Song: Very good hats and great staff 👍
Lee Stat: Need to open on time. They won’t exchange hats bought on the internet. Lids’ policies have changed.
Wayne H: Lids is a dope store.. A must visit
12. Lids - Fairfax County
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3.7
40 reviews
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Address: 11750 Fair Oaks Mall, Fairfax, VA 22033
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 273-6599
Business type: Hat shop
Brett Buchan: 3rd weekend in a row I’ve wasted my time coming to this location only for the doors to be closed and no sign as to why. Been a loyal customer for many years but I’m no longer spending my money with this location.
Tony Luzi: 2 days before Christmas, Google hours show they close at 9pm. Arrive at 7:30pm. Employee inside, but gate down and store closed. Came to the mall specifically to buy a hat as a gift. Never coming back.
Jay J: Won’t be doing business with this place again and will stick with real embroidery shops. I settled for work due to last minute things for an event and the hat I wanted to gift was not something I would have sold to anyone. I decided not to purchase if it couldn’t be discounted as the part of a letter was not threaded and it looked like a green marker was used in place of it. My other two hats came out ok but this place is limited.
jose regalado: Experience was terrible at this Lids location. The person working and closing the store today 10/35/2020 was absolutely the worst. There was no warm welcome, he did not ask me if I needed help, and rejected my exchange and said “I can’t accept this dog”. I came back, to the store a few mins later, to find out he closed the store about 10 mins before the scheduled closing time of 6pm.
Dorian Frost: Jim at this store was amazing! After having some trouble at Manassas Store I turned to this store for help. I needed a hat done. I call the store and Jim listened to my situation and told me to come over and he take care of me. Jim and Austin were very polite and also engaged me. The were a great team. I would come here agian to shop. Thank You so much!
Tiff Bea: We had fun trying hats on and shopping for a bargain. The sales guy was awesome and we laughed the whole time. We will be back for caps...
Colin Unterkofler: I haven’t had one bad experience here in over 20 years. The staff is nice and they always have a great selection.
Ryan McMillan: Awesome guy working there, helped me out in a second. Typical lids with awesome staff.
13. Hats In the Belfry - Annapolis
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4.3
70 reviews
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Address: 103 Main St, Annapolis, MD 21401
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (410) 268-6333
Business type: Hat shop
Jeff Evason: It’s a nice hat shop and I’ve always enjoyed shopping there, until today. Shop manager Rebecca and the other male employee were not friendly at all. Maybe the rainy weather was getting them down, coupled with the fact that the store was dreadfully quiet today - we were the only customers in the store at the time. But seriously a smile would be nice, or even a greeting of some kind. Only thing we got was a grimace and after a few minutes in the shop from the male: “are you looking for anything specific?”. I’ve purchased 4 hats from this store over the years. Unfortunately the last hat I purchased 5 weeks ago was a bit too tight. I have never worn it, not even once, it’s still brand new. I’ve been traveling out of the country ever since I bought it. I went in the shop for 2 reasons today, to exchange the hat for a larger size and to purchase another hat. Rebecca was quick to point out their 14 day store return policy (30 days return for online shopping though). Even under the circumstances, with my travels, Rebecca oddly would not even answer when I asked for an exception. She just kept repeating their 14 day return policy! I notice their Baltimore location will be closing this summer. Customer service is so important these days. That is definitely not something Rebecca seems to understand. They lost a sale today, and more importantly, they have lost a customer forever.
R. Jung: Stopped in on a particularly cold, windy day in mid January and got a great pair of finger-less elbow length gloves. Lots of cute hats: paperboy caps, flapper wear and lots more. I felt great with my new gloves and enjoyed the casual shopping atmosphere. The decorative hat boxes everywhere were very cute too. Looking forward to coming to visit again soon.
D.A.: This store is really nice set up and has a lot of well known hat brands to offer- but the cost is expensive! I was interested in getting a hat- a Stetson- for an alternate options of what I have. The price was over $178. And that was not including the tax! I know that hat stores really have to turn a profit for what they sell- but seriously- I would advise caution before stopping here.
Dustin Dodson: Beautiful store with 40+ year history at this location. Nice staff and great selection.
Shelley Woonton: I was visiting Annapolis today and was excited when I saw this shop as I need a summer hat. When I entered I explained what I needed and asked for help finding a hat that would look good on me. The saleswoman was disinterested and told me I would just have to try some on. Fair enough, but then a gentleman wearing a straw hat walked in with his children and she was immediately at his side offering her assistance. I was motivated to purchase a hat had I found one, but left instead because of this.
LL L: They have beautiful well made hats. The people who worked there were very helpful. They requested people to keep their masks on and blocked off the door when they had full capacity. Asking people to keep on their masks is always uncomfortable but they still pushed past it and were very polite. I felt very safe shopping there during this pandemic. These people truly care about their staff and customers. Highly recommend.
Yaser AlSaghrji: The store has a decent variety (although mostly imported) of hats and a nice hat-store location and atmosphere until you are talked down to as if you are not up to our standards. Although I am a hat guy and I mainly wear a Greek Fisherman hat, I always wanted to have a decent American felt one, the day I visited however I was wearing a cheap cap and this earned me an attitude of “go buy somewhere else” which made me uncomfortable. I wish they stay in business and I would love to see more American brands in the store and I am sure I will stop by again.
MW Roll: Decent hat selection for in store shopping. I was disappointed that the hat I wanted was on a rack that said "sale", but then the worker moved them over to the other side of the rack and stated only the hats on the other side are on sale. False advertising is not cool.
14. H&M - Washington
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4.2
433 reviews
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Address: 1133 Connecticut Avenue NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (855) 466-7467
Business type: Clothing store
Duke T. (Duke): Great. Guys fitting room closed--- go upstairs/elevator. Hugs
Tanya R: Very cheap clothing with strange cuts. Suited for 20s and early 30s age ranges.
Chelsey Birgisdóttir: Olivia and Adrian were so kind and helpful during my shopping experience. They are GEMS!
D McC: Clean store and well stocked but long line with 1 cashier.
ajenae' herbert: Very well organized store. Love the business clothes selection. However, all the clothes seemed to be the last in sizes on the floor and staff didn’t offer to check backstock for anything. Nice store, needs better customer service.
Sandra Andrade: Found items at great price.
Cristian M: Nice store but no kids section
Lisa Reed: Great options and reasonably priced too.
Sarah N: Very organized and clean. Staff is also very helpful.
albert charles: Clothing for tiny people. Need larger sizes
15. The Museum - Washington
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4.8
169 reviews
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Address: 2014 Rhode Island Ave NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 1PM Thu
Telephone: (202) 525-4229
Business type: Clothing store
kia baker: My first time in the museum store they were very polite. Great customer service and the quality of their clothes is everything. They have that drip and that splat.
Garry Cameron: Beautiful Black Owned Business. Customer service was great. They were very knowledgeable about how to curate the styles of their clothing. Definitely felt like a great family vibe. Will be back again. Very soon. Love is Love
Keyz_ Inc: I love shopping here I love supporting black business, They always had something different in style to wear
Jonathan Brooks: They have an outstanding customer service and they treat you as if you are family 👪
Drew Washington: Y’all clothes are tough but y’all need better retail hours
Kenyon Brockington: I did an online mail order. Once I received my order, sizes needed to be changed so I priority mailed the items via US Postal Service back to the store. The Post office made several attempts to deliver a two day guaranteed delivery and no one was available during posted business hours for over a week. I called this place of business several times during business hours for at least a week before someone answered. The person who answered said the store has been busy and that is why no one has answered or returned any of the calls. A place of business should answer the phone during business hours, no exceptions. Even if only to say to hold or be given a call back. Once I got through To someone via phone and got to the bottom of what my issue was with the gentleman, he claimed to be busy and said he would return my call. I will do a follow up review in a couple days to update on whether this matter is handled in a professional and timely manner.
Linda Lewis: Love Love Love this store clothes shoes socks are a great quality and very very nice and comfortable
Chandra Metts: Visited this store for the first time on 9/18. Nice selection and the customer service was outstanding. Everyone was helpful and polite. Will definitely be back again.
16. Solbiato Sport - Washington
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4.6
88 reviews
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Address: 1511 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10:20AM Thu
Telephone: (202) 338-4005
Business type: Boutique
Uncle Big Man aka GURU DOO-DU: Great selection of fine outer wear. From Versace to ICE BERG AND ALL THE TOP BRANDS IN FASHION. GREAT KNOWLEDGEABLE AND CARING STAFF. AMAZING PRICES AND THEIR PERSONAL LONGER IF SOLBIATO GEAR IS CRAZY DOPE!!!
Reynell Tolson: Overall great experience. Love the quality of the clothing...
Anita Abbaszadeh: my dad works there so I automatically love it. Besides that all of the staff there are friendly and super funny! I own three items from there and they are great. If you ever stop by DC make sure you go and give the store a visit.
S.M.: I love shopping here. Ordering online can be a bit of a hassle because their delivery fee is higher than usual and you always have to have someone sign for the package. When going to the store, you’ll have to be buzzed in and a staff member will follow you around waiting on your every need. It can get a bit overbearing but since 75% of the stores items are behind the counter, it makes sense I guess. Clothes are very stylish, I always get compliments on the clothes.
Ned Harrington: Everything was great good sales going on.
Lorenzo Whitehead: Absolutely outstanding quality at is best
Gregory Xcellence (Jayadev): I lived in Washington, DC for 6-years and return at least 2-3 times a year to visit friends. I never knew this store existed. I am so happy! Initially, I saw Versace hightops in the window and had to take a peak. I was much more impressed with their signature brand of shoes and clothing. A steal at $60, but more importantly they are fashionable and SO COMFORTABLE. Feeling good about the savings on the sneakers, I decided to purchase a pair of Carrera sunglasses with blue tinted, reflective lenses. The staff was extremely helpful and courteous. I will certainly be returning here on my next visit. If this business needs some help marketing, please feel free to contact me. I think the collection and store should have so many more reviews. I charge, but I am passionate about the quality.
lettie clark: Fast delivery 📦🤞🏾💯‼️ Great quality of clothes‼️Thank you‼️ Bouta go back on the site and order more after this review ‼️#DMVfinest
17. Urban Outfitters - Washington
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4
509 reviews
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Address: 3111 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 342-1012
Business type: Clothing store
Rebecca Whitehouse: Big open store with good selection. The sale section is abundant and the downstairs mens section is substantial compared to other Urban stores. Good customer service experience as well!
ABA Consulting: Awful customer service at the cashier. The young lady racially profiled me and called security because she claimed I was making her “uncomfortable.” I was simply making polite conversation with her. Do better
Samantha: I spoke to the manager Kelsey, a women with a lot of tattoos, She was super rude and unapproachable. I do believe it was because of my skin color because a brown skin women. I overheard her as well telling her other associate to watch a Black man (Who she accused of stealing). Overall horrible environment if you are a person of color. That manager is EVIL
Stuart Royall: Not for me but my 15 year old daughter loved almost everything. Nicely laid out and great vibe.
Jordan Petrie: I went to this store with my girlfriend for the first time , to return something. We were having some issues with the return so the associate called over the manager Kelsey. She was super rude and unwelcoming the entire time. I will never go back to that store again.
H L.: One star to try to communicate how poor the music choice was at this Urban Outfitters, at least on Wednesday, Jan 5th around 12:30-2pm. “Steal my Sunshine” and “I Write Sins Not Tragedies,” really? Isn’t U.O. supposed to be a trendy store, not a middle schooler’s bedroom from 2007? This isn’t even the first time I’ve heard “Steal my Sunshine” played at this location, meaning there’s an employee whose music taste is just not at all suited to be broadcast all over the store who gets wayyyy too much access. I don’t need Top 40, but please don’t let that person ever control the music again!
Michael uthe: This an awesome place with excellent staff. Very helpful and knowledgeable.
Aprils Advice, Advocacy & Advancement!: Expected NYC standard of excellent as the first store is there.
kwame S.: I love urban. They offer affordable classy clothing.
18. BOSS Store - Washington
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3.8
50 reviews
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Address: 1054 Palmer Alley NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 408-9845
Business type: Clothing store
Jon Hayes: Reserved a suit in two sizes over email and came in to try them on. The staff were all wearing masks and the store was not busy at all. Was able to get fitted and purchased my suit within 30 mins.
T Kubo: Corporate Hugo Boss store, so therefore carries most of the lines. Michelle took excellent care of me. She knew my sizing better than I did, and made excellent recommendations. Wonderful experience.
