Best External Housekeeper Washington Near Me

Related inquiries House cleaning service:
Add my business

1. eMaids of Washington DC - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
49 reviews
new review
eMaids of Washington DC
Be the 1st in the ranking
exclusive page

Address: 1201 Connecticut Ave NW Office 508, Washington, DC 20036

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 851-6353

Business type: House cleaning service

eMaids of Washington DC: what do users think?
Vee Campbell
Vee Campbell: My tenant had a major stoppage which backed up into the basement bathroom and outer room. I needed the bathroom cleaned and ready for an inspection and appraisal. After a few misstarts, Maki was able to get the house on the schedule and get the house back to it almost original condition. Certainly, the job was done spectacularly enough that the folks coming through had no idea my tenant had stopped up the main line to the street. I will use eMaids again. Absolutely.
Response: Thanks Vee - glad we could help
K.A. Perkins
K.A. Perkins: Finding turnover and house cleaning services has been no short journey. So, when I met Karen at a recent turnover cleaning I knew I finally found both. Not only was she super reassuring about leaving the place meticulous but she did exactly what she said! By the time she left there was no evidence of dirt, dust, or hard water stains. It was cleaned at the highest level - my level of cleanliness. And while I do not want to share my newfound secret cleaning weapon with the world, Karen is absolutely fabulous. Honestly, if I had the cash flow I would hire her...no offense to eMaids. Services: Moving-related cleaning , General housekeeping
Oliver Freeman
Oliver Freeman: They have been cleaning our house for almost 2 years. I wholeheartedly recommend them. They are reliable, thorough, detail-oriented, and responsive. I have had a wonderful experience working with them.
John Newman
John Newman: Great service! I would definitely recommend the cleaning team. They are absolutely reliable, responsible and professional. I found them as the best cleaning company among all those we have so far experienced. Very quick and efficient!
Allison O'Connor
Allison O'Connor: I recently decided to have my home deep cleaned in preparation for the upcoming holiday season. I did a Google search and found eMaids of DC. After a few questions, we settled on a date and time. The team arrived as scheduled and immediately got to work. I couldn’t be happier with everything they did. I will most definitely be using eMaids again. Service: General housekeeping
Response: Thanks Allison we are glad we could help. Enjoy the holidays!!
Anna Porteus
Anna Porteus: A recent unfortunate plumbing mishap left me in dire need of a thorough deep clean throughout my entire house. Let me just say, if you’ve never lived through having portions of your concrete foundation jack-hammered up to reach pipes underneath, you have definitely missed a once in a lifetime adventure – and NOT of the good kind! There was dust and dirt everywhere. Cleaning it all up was not a task I cared to take on by myself. After doing some online research, I reached out to eMaids of DC. I explained exactly what I needed and why to Jasmine. She assured me eMaids could handle job, and they did! The team arrived right on time and went straight to work. It took a while because every surface had to be dealt with. But, when they were done, my house once again looked tidy and clean. With the exception of the holes in the floor – but that’s another story entirely. If you are looking to have a deep clean, I highly recommend eMaids. Services: Post-construction cleaning , Deep clean
Response: Thanks, Anna I'm glad we were able to relieve some of your stress. We truly appreciate your business. We truly appreciate the excellent review.
kim Vandecar
kim Vandecar: Positive: Professionalism, Quality, Responsiveness, ValueI have been using emaids for a few months now, and have been absolutely delighted at how sparkling my home is after their cleaning! Everything shines and smells fresh, and they don’t leave anything undone. Thorough cleanings, with real attention to details, has made my life so much easier (and cleaner)!Service: General housekeeping
Response: Thank You Kim
A H
A H: Positive: Professionalism, Quality, ResponsivenessKaren and her team are awesome! She is prompt, thorough, and professional. Her and her team came to finish another teams job and I am extremely pleased. I will definitely use her services from here on out.Service: Deep clean
Response: Thank You - I agree Karen is amazing - She's hardworking and she cleans every home like its own.
Kay M
Kay M: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueeMaids of Washington DC did a great job- I received a deep clean, and they came through and did just that! They were early, and went straight to work; their attention to detail was well received! I will be hiring them again!
Response: Thank You Kay. Really appreciate you business

2. Well-Paid Maids - Washington

VerifiedProfile verified by owner today
114 reviews
new review
Well-Paid Maids
Be the 1st in the ranking
exclusive page

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 715-1646

Business type: House cleaning service

Well-Paid Maids: what do users think?
Sandra Veronica Serna
Sandra Veronica Serna: I booked Well-Paid Maid twice in the last 7 months when I was living in Capitol Hill and while I was impressed each time, I want to give a special shout out to Nishad, who cleaned my place before I moved out. He did a wonderful and meticulous job getting my place clean from top to bottom and stayed until the job was done -- well after the estimated time given. Since I was moving out, I paid for several extras such as cleaning inside my cabinets and major appliances. Early on he made sure to ask if it was okay if he stayed longer than the 4:30 PM estimated end time so that he could devote enough time to each job. By the time he was done, the apartment was cleaner than when I moved in! I highly recommend Well-Paid Maids and Nishad for your cleaning needs. Service: Moving-related cleaning
Response: Hi Sandra, Thank you for the 5-star review. Nishad has been with us for years and he knows just what to do to get the job done and keep our customers happy. We look forward to servicing you again in the future.
Pete Stephan
Pete Stephan: Positive: Professionalism, Punctuality, Quality, ValueWe hired Jasmine from Well Paid Maids to clean our apartment. She arrived right on time and did an excellent job. Our apartment looks great! I would highly recommend Well Paid Maids.Service: Cleaning
Response: Pete, Thank you for the 5 star review! Jasmine is a sweet person and were happy to have her on the team. We look forward to servicing you again in the future.
Matt Spence
Matt Spence: Jasmine C. did a fantastic job deep-cleaning our home after the chaos of the holidays. She arrived on time and spent nearly a whole day getting the place looking great. She was extremely professional. You can probably get a cheaper cleaner, but you won’t find a better one, and Well-Paid Maids helps us to live our values by making sure its employees are able to support their families on a single job. Services: Deep clean , Cleaning
Response: Matt, Thank you for the 5 star review! Jasmine is a lovely person and were happy to have her on the team. We look forward to servicing you in the future.
Hannah Zlotnick
Hannah Zlotnick: This was my second time having my home cleaned by Well-Paid Maids. Both times, the booking process has been easy and the cleaning has been fantastic. Today, Karen A cleaned my house from top to bottom. I am so impressed with how spotless everything is - the house even smells clean! I am so happy with the cleaning, as well as Karen’s professionalism. I will definitely book again with Well-Paid Maids in the future. Service: Cleaning
Response: Hannah, Thank you for your kind review and words for Karen. She's a sweet person and were happy to have her as part of our team. We look forward to servicing you again in the future.
Matthew Mckenzie
Matthew Mckenzie: Positive: Professionalism, Punctuality, QualityI ordered a deep clean from Well-Paid Maids, and Lexi and her team were fantastic! The place is cleaner than it ever has been. Lexi was incredibly responsive and communicative. Will definitely use them again!Service: Deep clean
Response: Matthew, Thank you for the 5-star review. Lexi is a great leader and were glad that you are happy with her service. We look forward to servicing you again in the future.
Katie MacDonald
Katie MacDonald: Positive: Professionalism, Quality, ValueI had a great experience with Well-Paid Maids. Allison F. was so professional and did a beautiful job. My apartment was absolutely sparkling when she left.Service: Cleaning
Response: Hi Katie, Thank you for the 5-star review. Allison is a great worker and were happy you enjoyed your cleaning with her. We look forward to servicing you again in the future.
Ava Morgenstern
Ava Morgenstern: I’ve been a Well Paid Maids customer for over a year and am consistently satisfied with their quality and their business model. Most recently, Allison came by early in the morning and cheerfully and efficiently cleaned my new place with excellent care and attention to detail. I highly recommend Well Paid Maids!
Response: Ava, Thank you for your kind review and words about Allison. She is a kind and hard working person. Thank you for your continued business. We look forward to servicing your home again in the future.
Lauren Steele
Lauren Steele: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJeannifer is amazing! We chatted beforehand and she asked thoughtful questions to make sure there weren’t any fragile items to steer clear of, and I was so happy with the job she did. Everyone I’ve spoken to or corresponded with from Well-Paid Maids has been lovely and I totally recommend!Service: Deep clean
Response: Lauren, Thank you for those kind words and your review. Jeannifer is a very sweet person and we're happy she's part of our team. We look forward to servicing you in the future.

3. Ecoverde Maids - Silver Spring

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
225 reviews
new review
Ecoverde Maids
Be the 1st in the ranking
exclusive page

Address: 914 Silver Spring Ave #116, Silver Spring, MD 20910

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 618-0562

Business type: House cleaning service

Ecoverde Maids: what do users think?
Brian Epling
Brian Epling: Positive: Professionalism, Quality, ResponsivenessExcellent service! They were able to come on short notice, were responsive, and kept us informed of the arrival time. Marilyn did an excellent job with the deep cleaning service - the place is spotless. She was professional, friendly, and was great with our dog. We will be booking again!Services: Deep clean, General housekeeping
Zach F
Zach F: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI have used Ecoverde at two different houses now and they do an excellent job. They are easy to book and communicate with, the cleaners do a terrific job, and the prices are reasonable. I would highly recommend!
C Anderson
C Anderson: Ecoverde Maids let me know about their flash sale that allowed me to stay within my budget. As an immunocompromised patient, I appreciate and value that Ecoverde Maids complies with CDC protocol - their staff is fully vaccinated and boosted and they wear PPE at all times. I highly recommend choosing them for all your cleaning needs. Gladis, my cleaning technician, was thorough and pleasant to be around! Thank so much! Service: Standard cleaning
Lori Jackson
Lori Jackson: Positive: Professionalism, Punctuality, QualityIrene cleaned our house and did a fabulous job. We signed a contract with them. Professional, easy, calm with pets, pricing transparent, showed up on time. Great job!Service: Standard cleaning
Response: Thanks so much for your kind words and 5 Star Review. This means a lot to us.Thank you for choosing us!
Emily Williams
Emily Williams: Positive: Professionalism, QualityIrene was excellent!! My husband and I just had a baby a few months ago, and apart from the occasional vacuuming, basically no housework was being done. Irene came and left the house sparking and smelling amazing just in time for our families to come visit for Christmas. Cannot recommend enough!Service: General housekeeping
Response: Emily, thank you so much for sharing your experience with Irene, she is an amazing worker and it's great that she got your house ready for Christmas! Thanks for being part of Ecoverde Maids!
Allie Berg
Allie Berg: Positive: Professionalism, Quality, ValueGladis from Ecoverde Maids came to our office/studio space. We are an art organization so we tend to make a bit of a mess. Gladis was friendly and professional, and did an excellent job cleaning our space. We would happily recommend her and Ecoverde Maids to anyone looking for a local company to clean their office or house.Service: Office cleaning
Response: Thank you so much for taking your time to share your experience and recommending Ecoverde Maids!
Madolyn Britt
Madolyn Britt: Positive: Professionalism, Punctuality, Quality, ValueWe have had Ecoverde Maids come to clean our house regularly for the past year and have never been disappointed. Elena normally cleans it and she is always here at 8 AM sharp and does a very thorough job. Jackie cleaned for us last week and also did a great job. We appreciate their hard work!Service: Standard cleaning
Response: We are happy that you have had a great experience with our team Madolyn!
Anna Durie
Anna Durie: Positive: Professionalism, Quality, ResponsivenessEcoverde Maids is a fantastic house cleaning service! They cleaned my townhome from top to bottom and it was spotless! Jackie was so sweet, also! She took the time to even make cute floral designs with my spare toilet paper rolls! The extra touches show why Carolina and Ecoverde Maids are a step above the rest! Highly recommend!Service: Standard cleaning
Response: We really appreciate your opinion Anna! it was a pleasure to be able to clean your home, we are glad that we could give a result that satisfied your standarts and expectations. Thank you so much for taking your time to share your experience with us!

4. Think Maids - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
94 reviews
new review
Think Maids
Be the 1st in the ranking
exclusive page

Address: 3806 Porter St NW, Washington, DC 20016

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 848-1170

Business type: House cleaning service

Think Maids: what do users think?
Cara Peters
Cara Peters: Very disappointed. While the cleaner was nice and respectful, we are not happy with the service provided. It was very expensive and they did not make the beds, did not wipe down the cabinets in the kitchen, did not wipe down our coffee tables, did not move anything out of the way for vacuuming (only vacuumed the easy to reach places), did not dust thoroughly, and did not wipe down several surfaces. The house smelled overwhelmingly like lemon pine sol but I don’t understand why as it doesn’t seem like much cleaning was done. They did do a good job on the master bathroom and cleaning the kitchen range, but we are otherwise disappointed for having paid over $400. Will not be using this service again. Service: Standard cleaning
Kim R
Kim R: I’ve used them a few times before but this time was awful. The recent cleaner was completely worthless. The first cleaner texted me to reschedule and it was inconvenient but I said okay. Then she canceled, allegedly sick but obviously had a conflict since she tried to push back my appointment. They arranged another cleaner to come who barely did anything. No dusting, mopping, sink was still dirty. He liked stacked a few things in the storage room which I didn’t even expect to get cleaned which is why I blocked it off. There wasn’t even a clean smell like I’ve had from every other cleaner and from cleaning myself. Then I ask for a partial refund and they say they want to send him out again. Like I’d let him in my apartment again. Service: Standard cleaning
Response: Hi Kim - this is Chris, the owner of Think Maids. I wanted to reach out personally here and apologize for the cleaners performance - we do not ever want you to have a bad experience and will always do our best to make it right. That said, I believe there may have been some slight confusion (through no fault of your own) here as it is our standard policy to send a different team back to perform a reclean. We would not send back the same team who had performed poorly on your latest cleaning as we understand how that can make for an awkward situation. The cleaner sent was new with us, and occasionally new cleaners do need additional training if performance is poor at first, as in this case. So again, I am very sorry about their performance and want to see if we can turn this around as we have enjoyed helping you keep your home clean thus far. If you would like to, please reach out to owner@thinkmaids.com (my personal email) and we can discuss this incident. I will absolutely stand by our policy of a free, full reclean of any missed areas with a different team so please let me know what days work best for you next week or the week after and we will make sure you come home to a clean home. Thank you,
Tara Boggaram
Tara Boggaram: RUN DO NOT WALK AWAY FROM THINK MAIDS. They rescheduled with me four or five times, which resulted in them giving me a free clean, which was appreciated. Yet, during my free clean, they didn’t clean my basement because I didn’t select it as an extra. In addition the most egregious thing is that they RUINED MY BRAND NEW HARDWOOD FLOORS. I’m not sure what rose and her team did, but there are scratches upon scratches on my NEW hardwood floors. WHEN I RAISED THIS TO THEM THEY OFFERED ME COMPENSATION OF A FREE CLEAN. Are you kidding?! You ruined thousands of dollars of hardwood floors, won’t take responsibility and are offering me a free clean?!?? Try spekless or another company that has an easy interface to use, but is better quality, reliable and actually honest. Service: Standard cleaning
Paula Hyden
Paula Hyden: I was really disappointed by the quality of our “deep clean.” They sent a single person to do our one bedroom condo and it is clear that she wasn’t really interested. She brought very few cleaning supplies and no tools—she used our vacuum (which was fine, except that she didn’t empty the canister when she was done)—and spent well under 2 hours working. She left streaks on the mirrors and the stainless steel appliances, dirt on the living room rug, dust on the ceiling fan and the wood floors in the living room, cat barf on the kitchen floor (it was dry and vacuumed up easily), and she failed to wipe down the cabinets in the kitchen (the one service I specifically requested). She didn’t vacuum the sofa or chair in the living room, either, certainly something I consider part of a deep clean. To make things worse, no one from the company has responded to my concerns . I suggest you think hard before choosing thinkmaids. Service: Deep clean
Alex Krefetz
Alex Krefetz: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGave me an accurate quote by phone. Cleaners messaged day of to ask if they could come by earlier, or keep the previously scheduled time. Excellent cleaning and clear communication, would definitely hire again.Service: Move-out cleaning
Response: Good Evening Alex - I just wanted to say thank you for booking with us and leaving this wonderful review. It was a pleasure coming to clean, and we look forward to helping out again in the future!
Tyler Whitaker
Tyler Whitaker: Critical: Professionalism, Punctuality, ResponsivenessCleaning staff did not show up without any notice despite charging me for the full service 24 hours in advance. I’ve been unable to reach anyone to request a refund and will have to dispute the credit card charge. Very unprofessional - do not recommendService: Standard cleaning
Response: Hi Tyler, My apologies but I believe there may be a misunderstanding. We place cards "on hold" 24 hours prior to each booking as per our policy. However, this is not a charge and is simply a pre-authorization. Sometimes, that shows up as a temporary charge on your bank statement but it is not actually charged until it is put through separately at the end of the day after your cleaning has taken place. When the hold was released you should have seen it drop off. That said, I apologize for any trouble you have had contacting us and would like to make that right. We try to be a very responsive company, and were slow in this instance. If you could reach out to me (the owner) at owner@thinkmaids.com I will do my best to make this right for you. All the best, Chris.
Julia Harris
Julia Harris: ThinkMaids was a great experience for me! I was extremely stressed about getting my apartment cleaned because I never had time to clean it myself. I had never hired anyone before, and thinkmaids were extremely welcoming and friendly! They did such a good job in my apartment-especially because it is older so cleaning all the nooks and crannies must have been really hard. They were so professional and I am so thankful for them! Especially because they came during COVID-19 quarantine, I am so grateful for them! Would definitely use this service again!

5. The Maids - Lincolnia

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
104 reviews
new review
The Maids
Be the 1st in the ranking
exclusive page

Address: 4604 Pinecrest Office Park Dr E, Alexandria, VA 22312

Schedule: Closed ⋅ Opens 8AM

Telephone: (703) 212-0100

Business type: House cleaning service

The Maids: what do users think?
Anne Campbell
Anne Campbell: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe team that came from The Maids was like a small SWAT team that took our split-level home to a whole new level of clean. Wvery available surface has been dusted, wiped down, and left sparkling clean. Hubby and I are super impressed and plan to keep them as a regular cleaning service. Highly recommend!Services: Deep clean, General housekeeping
Response: Anne, we appreciate your 5-star rating and your customer loyalty. As you can tell, we take customer service very seriously. Thank you for trusting us with your home and we look forward to seeing you again.
Laureen Harkins
Laureen Harkins: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe Maids are fast, efficient, pleasant, and do a great job every time. They are flexible with scheduling , and I especially appreciate the text messages letting me know when they are on their way.Service: Standard cleaning
Response: Thank you, Laureen. We take great pride in our work and look forward tp cleaning for you again soon.
Kiya Watson
Kiya Watson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey gave my abandoned home a deep clean as it was borderline hoardish. I will use them again a and again and also recommend them. The 3 technicians were kind strong and did beyond their bestServices: Standard cleaning, Deep clean, Moving-related cleaning
Response: We're so pleased to hear you were satisfied with your clean and we appreciate you recommending our services to others. Thank you!
Deirdre Forgione
Deirdre Forgione: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI hired The Maids to do a move-out cleaning of the townhouse we were renting. They sent a team of 3 for the approx 1100 sf home and they worked for about 3 hours. The team did a fabulous job. Every inch of the home is ready for the new tenants. The house smelled clean without being over-powering. 100% recommend!Service: Moving-related cleaning
Response: Wow, Deirdre – thank you for the five-star review! Our entire team at The Maids takes pride in making your life easier (and cleaner!). We are glad you were satisfied with your move-out clean. We appreciate your business and look forward to cleaning for you again soon!
Roman Soldo
Roman Soldo: The best team was performing an excellent and professional cleaning, thank so much Maria, Magnolia and Abigail, you did such a great job.
Response: Thank you, Roman for your five star review! We look forward to cleaning for you again soon!
Ashley Page
Ashley Page: I moved into my basement apartment a few months ago and have been working like crazy. I let a lot of things get behind me. I finally got to a point I couldn’t take it anymore and it was overwhelming me. So I decided to look up some cleaning services. I reached out to a few but The Maids were the only ones to reach out and fast too.! Robert was very helpful and he was able to send a team out immediately on a Friday at 2pm ! I was shocked. He also stayed within my budget. I paid for an hour and a half and as soon as the ladies Entered my home they started immediately and wasted not one second of that time! I was so impressed with the job and extremely relieved. I feel that my money was well spent and I am extremely happy I decided to hire them. I am considering having them come monthly because I feel so great in my new clean place. Thank you so much Maria R. And Maria F. You ladies are fantastic!!!!! Will definitely be referring them to everyone ! Team #4 rocks ! I wish I would’ve been able to leave a tip but I couldn’t and feel horribly about it. But when they come next time I will be prepared ! Service: Deep clean
Response: Thank you for taking the time to provide us with great feedback, Ashley! Our team is dedicated to providing the most thorough clean in the business while maintaining efficiency, promptness and friendliness. We will be sure to share this review with the team that cleaned your home. We look forward to servicing your home again soon.
Sharon Kimball
Sharon Kimball: We’ve been satisfied customers of The Maids for about ten years now. We get the same team every time, so they know our little quirks and what’s important to us. The dispatch service is helpful, too, so we know when within the window of time on any given day the team is likely to arrive. They are always friendly and professional. They come in, work very efficiently, and are done quickly. We would recommend The Maids to anyone needing regular or special cleaning services. Services: Standard cleaning , Deep clean
Response: As one of our long-term customers, we can’t thank you enough for taking the time to review us on Google, Sharon. Our entire team at The Maids appreciates your business over the past ten years, and we look forward to servicing you and your home for many more! We appreciate you!
Joe Franks
Joe Franks: I hired them to clean my house an Arlington for a while when We were about to list it. They did an outstanding job! My kitchen had not looked that clean since we first moved in. The baseboards and moldings were all cleaned and dust free. I wish we had hired them sooner to take care of the home. Ritza and her team were always on time and worked hard to get the home cleaned quickly. I definitely recommend!
Response: Joe, we're glad to hear your expectations were met for your ready to list clean and we hope we're able to clean your new home in the future.

6. Two Maids & A Mop - Springfield

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
156 reviews
new review
Two Maids & A Mop
Be the 1st in the ranking
exclusive page

Address: 5702 General Washington Dr F, Alexandria, VA 22312

Schedule: Closed ⋅ Opens 8AM

Telephone: (703) 775-4519

Business type: House cleaning service

Two Maids & A Mop: what do users think?
Michele Bueno
Michele Bueno: We just had a deep clean with Two Maids & A Mop as an initial clean before regular (every other week) cleanings. We were very pleased. First, communications with their front office was professional, and we always got a response within 24 hours or less, even on the weekend. Second, the quality of the cleaning was outstanding. With two people, the cleaning took under 3 hours, including the oven! We plan to continue moving forward with a regular cleaning. Service: Deep clean
Ashli Billington
Ashli Billington: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI used Two Maids for the first time today and am very happy with them! The cleaning was very well done and the staff is friendly. I’ll be a regular customer from now on! Highly recommend.Service: Standard cleaning
Response: Hi Ashli-Thank you so much for your positive feedback. We're thrilled to hear that everything went well and you'll be continuing with us. Thanks again for your business, Two Maids & A Mop
Brooks Ford
Brooks Ford: Positive: Professionalism, Punctuality, Quality, ResponsivenessOur family has been so happy with the cleaning services provided by Two Maids & A Mop. Jacky and Ana were absolutely wonderful - they did such a thorough job and were always so kind. We moved from the area, but will certainly miss them!Services: Standard cleaning, Deep clean, General housekeeping
Michael Boswell
Michael Boswell: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMarnie and her team of professionals are super-stars. They are always punctual and incredibly efficient. I look forward to their visits and they leave our home spotless! I wish I could give 10 stars!!!Service: General housekeeping
Julius Pickett
Julius Pickett: 5+ STARS, I HIGHLY RECOMMEND. This was my first time using a cleaning service. And although my wife and I keep our house clean, the ladies who cleaned our house did an amazing Job. They arrived on time, professional appearance and ready to work. I told them areas of my house that needed the most attention and not only did they do those areas, they went above and beyond and did way more than I expected. With my revolving busy schedule that my wife and I have, we just wanted the house lightly cleaned. Again I say, these ladies did an amazing job. I would recommend this company to anyone that is in need of a cleaning. Great Job and thanks again. Service: Standard cleaning
Response: Hi Julius-Thank you so much for sharing your terrific experience with Two Maids & A Mop. We greatly appreciate your feedback and your business. Thank you so much for choosing Two Maids & A Mop!

7. Fast Maid Cleaning Services, Fairfax - Merrifield

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
56 reviews
new review
Fast Maid Cleaning Services, Fairfax
Be the 1st in the ranking
exclusive page

Address: 2832 Dorr Ave # D1, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 8AM

Telephone: (571) 427-4297

Business type: House cleaning service

Fast Maid Cleaning Services, Fairfax: what do users think?
Tara Starner
Tara Starner: The stars are for the manager (Steven) and not for the cleaners, unfortunately, as I would have given no stars if it was just based on the work done. The ladies who cleaned did a horrible job. This was a deep, move out clean and they did not even have a mop. Apparently it broke earlier in the day, but they never disclosed this. Instead, they just didn’t mop. At all. So when I came back to my condo, I immediately noticed that things were not as clean as they should be. There was debris all over, grease had not been wiped off of appliances, windows were not clean, and the floors were noticeably not mopped/cleaned because I had just had painters come in earlier in the week and there was dust everywhere from that. I initially called back to discuss with someone and spoke to a woman who was unhelpful and defensive. Thankfully, the manager called back and helped to get the cleaners back to fix the work. However, upon return was when it became clear they were never going to be able to fix the shoddy work because they still did not have a mop. The manager did provide me with a partial refund for the trouble. I know people have bad days and I have seen great reviews for this place. I would like to to assume that this was an off day and I was just unlucky. I appreciate the manager’s willingness to fix things. When the cleaners left after there second trip, they said “have the manager send better people if you want better” - wow. Guess it was my bad luck that I got those two ladies.
RUSA Ventures
RUSA Ventures: Horrible business to deal with. I specifically requested that the grout be cleaned and told them it was dirty. Also told them that if they need the extra time to please take it. When the cleaners finished they said that no one told them about the grout clean and that she didn’t have the right brush or solution. I called the company to tell them this and they tried to charge me an extra service to do so and that the cleaners can’t do that. If they can’t clean the grout then don’t tell your customers that they can. Steve, the manager, of the company was trying to find any excuse to deflect and not take accountability. Horrible management skills… I do not recommend them and their manager takes 0 accountability for lying to customers. Photos speak for themselves. This was the result. After complaining, Steve offered an hour of free cleaning but it wasn’t guaranteed that the grout would be cleaned and that we have to pay an extra service. At this point it’s a waste of time to deal with them because the trust is lost and he wants us to pay for an extra service at the end of the day.
Micheal Meyers
Micheal Meyers: The Cleaning service was phenomenal! However, this company also quoted us for a carpet cleaning by another company. My understanding is that This company “Fast Maid” failed to accurately capture the information and provided a faulty quote. The quote was for $480 and but services came to $690. I was able to talk to the manager of the steam cleaning company and get the price dropped to $590. However while on the phone I was informed this was a recurring issue with Fast Maid. Fast Maid failed to include the flea treatment and 2 rooms onto our quote…technician said they put the cost in the “notes” but failed to add it to the bill we were quoted. If only using Fast Maid, great service! If using them to coordinate for other services be sure to drive hard on the quote. I should have called fast maid back and worked for them to eat the cost difference. But Hindsight is 20/20. Services: Deep clean , Pet stain & odor removal , Upholstery cleaning , General carpet cleaning
Jovan Miller
Jovan Miller: Positive: Professionalism, Quality, ValueI hired Fast maid services to come deep clean 1 & 1/2 bathroom and the kitchen. They did an amazing job deep cleaning the bathroom room and cleaning the refrigerator and kitchen. Would hire again.Service: Deep clean
Jackie Fox
Jackie Fox: Don’t really recommend. We moved into a house and it was only semi cleaned, so we asked for a deep clean from this company. Paid the two hour minimum, they were done in ninety minutes. The floors were great, but they didn’t do interior windows which they were supposed to, or kitchen cabinet doors. They just surface cleaned, and for eighty-five an hour it wasn’t worth it. I went in after with magic eraser and was able to get things even cleaner.
Response: Hi Jackie, thank you for your review. I tried to reach you multiple times earlier today but had no luck. Just wanted to remind you that our services are 100% satisfaction guaranteed. If you are not happy with the areas they cleaned, we are able to come back same day to fix the areas for no additional cost. Not being fully satisfied may sometimes come from limiting the cleaning in order to pay certain amount for the service. For example; 1500 sq ft home may take 3-4 hours for an initial deep cleaning where you would really see the "DEEP" cleaning difference. Please feel free to return to our calls or reach our office, we would like to make you guys happier than 3 star. Best, Steve Fast Maid Service
Kristin Quigg
Kristin Quigg: Fast Maid Cleaning Service is worth more than 5 stars! We needed our house deep cleaned, and the team more than accomplished that goal! They were very easy to book with, showed up right on time, and projected the accurate amount of cleaning time needed. The house looks and smells better than I’ve ever seen before! Highly recommend for your cleaning needs! Service: Deep clean
Response: Hi Kristin, Thank you for choosing us as the cleaning service for your home, and for your excellent 5-star review. Our goal here at Fast Maid Cleaning Services in Fairfax is to provide quick deep cleaning solutions with ease of booking. We are glad your project was completed in time & was left smelling fresh. Once again, thank you for trusting us & we hope to be your cleaning service of choice in Fairfax area. -Fast Maid Cleaning Services, Fairfax
Laura Vezzani
Laura Vezzani: My place was in pretty bad shape when I called and had cleaners come to take care of it. The price was reasonable, my home is spotless, they used products safe for my exotic pet, AND! They folded my blanket into a heart. I couldn’t be happier.

8. Maid Bright - Herndon

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
468 reviews
new review
Maid Bright
Be the 1st in the ranking
exclusive page

Address: 510 Spring St Suite 120, Herndon, VA 20170

Schedule: Closed ⋅ Opens 8AM

Telephone: (888) 624-3274

Business type: House cleaning service

Maid Bright: what do users think?
Kristin Roesch
Kristin Roesch: I have been using Maid Bright for about 6 months now and have always had good experiences. They are efficient and professional and do a great cleaning. I decided to try Maid Bright after having a poor experience with a single cleaning lady. I was wary of using a company, but the same cleaning team comes each time and its so comforting that they are insured & bonded, have background checks etc. Its great being able to use a local family owned company that takes pride in their work and staff. Its convenient and easy communicating with the office for rescheduling, and they have followed up to make sure the cleaning was done properly. Whenever someone is looking for cleaning services I recommend Maid Bright Service: Standard cleaning
Response: Dear Kirstin, We would like to thank you for choosing Maid Bright. We are so appreciative of your high praise and acknowledgment. Hearing that you have had consistent and quality service is the best we can hope for. We look forward to continuing to service your home for the years to come! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Annabel Martin
Annabel Martin: Maid Bright delivered on-time, impeccable service for our move out. This was my first time ever employing a cleaning service and I was nervous about the thoroughness of the job, especially given the job was to prep the house for new tenants. But Maid Bright exceeded expectations. They informed us of the time window in which they would arrive (which was small), and arrived on time. They proceeded to clean the three story house that was full of dust and grime systematically. They cleaned tough things too. Before all of this, they did a walk through to discuss the place and give us a good and accurate estimation of the cost. And they then delivered. I will absolutely be using this service again for future move-outs between tenants. And will be recommending this company to our management company. Services: Interior & exterior window cleaning , General housekeeping , Deep clean , Moving-related cleaning
Response: Dear Annabel, We would like to thank you for choosing Maid Bright for your move out cleaning! We are delighted to hear that the process was smooth and efficient. We will be looking forward to hearing back from you in the near future. Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Peenaz Mistry
Peenaz Mistry: I had a great experience with Maid Bright! They came exactly on time and they got started right away. They were very comfortable and accommodating to working around our puppy. They cleaned all parts of the house just like they had promised. As a bonus, they also cleaned our balcony. I highly recommend Maid Bright and will definitely reach out to them for my next cleaning service. Service: Deep clean
Response: Dear Peenaz, We would like to thank you for choosing Maid Bright for your house cleaning needs! We are thrilled to hear that you were satisfied with our services. We are looking forward to continuing to service your home for the years to come! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Jessica Simpson
Jessica Simpson: They did an excellent job. They were much more responsive to our inquiry than other cleaning services. Furthermore, their estimate was below others and I found the cleaning provided excellent! They even vacuumed this fabric ball pit I have for my toddler. I was extremely pleased with the results and will be using them regularly. It is well worth the money and saves me so much time on the weekends. Services: Standard cleaning , Deep clean
Response: Dear Jessica, Thank you for sharing your kind feedback! We are so happy to have you on board with us and we look forward to servicing your home again soon! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Michael Pearson
Michael Pearson: Needed a last-minute deep clean for an incoming baby, and they were able to book me in just in time! They gave me a 2-hour arrival window (8-10am) and arrived at 8am sharp! They cleaned the house more deeply and thoroughly than I would have been able to. Super thankful for their service, and totally worth what I paid for it! Now I have a clean house for a baby to come home to! Service: Deep clean
Response: Dear Michael, We would like to thank you for choosing Maid Bright for your house cleaning services. We are happy to hear that we were able to provide you a wonderful and convenient experience. We look forward to continuing to service your home! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Rahul Upadhyaya
Rahul Upadhyaya: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe used Maid Bright for our move-in cleaning and I’m glad we did so! The cleaners arrived on time after calling to give a heads up. They thoroughly cleaned the whole house , including cabinets and inside windows, for a reasonable price. The house was spotless after they were done and we will definitely be using them again.Services: General housekeeping, Deep clean, Moving-related cleaning
Response: Dear Rahul, Thank you for sharing your kind feedback! We are so happy to have you on board with us and we look forward to servicing your home again soon! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright

9. The St. Regis Washington, D.C. - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
829 reviews
new review
The St. Regis Washington, D.C.
Be the 1st in the ranking
exclusive page

Address: 923 Black Lives Matter Plz NW, Washington, DC 20006

Telephone: (202) 638-2626

Business type: Hotel

The St. Regis Washington, D.C.: what do users think?
Lisa
Lisa: You will hear the food and beverage director before you see him. During our trip, he raised his voice multiple times quite angrily - it was quite concerning to hear him speak to guest service staff in such a way and that he was comfortable enough to do it in front of guests, too. Otherwise, my husband and I had an absolutely lovely stay. Our room was amazing and there were lots of friendly faces. I also especially enjoyed the pillows, and I wish I had thought to ask what type they were as they were super comfy.
Squirrely
Squirrely: Five stars all around. The rooms are elegant, updated, clean, and comfortable. Each staff member I dealt with went above and beyond to help. I was especially pleased with the front desk employee who grabbed me a cup of coffee in the middle of the night when I had to catch an early flight. The location is excellent and there are plenty of restaurants and attractions within walking distance.
Liem Huynh
Liem Huynh: We stayed for one night in the Metropolitan Suite in June 2022. The room desperately needs renovation and service was nonexistence. Disappointing experience overall. No prearrival email, no response when I emailed the butler service for restaurant reservation, zero communication from the butler during the entire stay. Unfriendly lobby staff, no greeting, had to open the door on my own at times. The Metropolitan Suite was old and in need of a renovation. Dirty pillow cases, worn out carpets, water from faucet smelled a little punky and we even found pieces of shattered glass on the floor. Only positive experience was the check-in, after that everything went down hill. Recommend trying something else while you’re in DC. Much better experience at the Ritz Carltons if you’re a Marriott fan.
Joe J.
Joe J.: Amazing tea experience in DC, probably the best in terms of service, flavor, presentation and selection of teas. The cherry blossom touch is a nice and pleasant surprise. Although it is on the pricey end, definitely recommend!
Ayesha SH
Ayesha SH: I attended the Whimsy event on April 1. Pros and cons below: Pros: Wine was good. We ordered a Napa cab so it was costly. Ambiance was decent. The best part was their waiters who were super friendly and hospitable. Cons: I was told parking would be validated prior to attending the event. On the day of they refused. We spent upwards of $600 and they wouldn’t validate the parking. Food was ok. I didn’t feel that great later at night. The princess thing was childish, hilarious, and unnecessary. Adults attend these kinds of events not kids. Overall not worth the money they charged us.

10. Hyatt Place Washington Dc/Us Capitol - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1443 reviews
new review
Hyatt Place Washington Dc/Us Capitol
Be the 1st in the ranking
exclusive page

Address: 33 New York Ave NE, Washington, DC 20002

Telephone: (202) 289-5599

Business type: Hotel

Hyatt Place Washington Dc/Us Capitol: what do users think?
Melanie Brown
Melanie Brown: Hotel is nice, breakfast is good, everything was clean and well stocked. Giving 5 stars because the staff is exceptional! Above and beyond meeting every need and SUPER friendly! Another bonus is the cold water they keep in the lobby. It had ice and was full every time we came down morning or night. What a comfort for busy tourists, especially in the summer. There are drugstores, food and coffee right around the corner. And ubers into all of the tourist attractions were fairly inexpensive. We will be staying here again! dispense in the lobby
Pola P
Pola P: The sheet of the bed was dirty. The road outside was very loud and I could hear every car going by while being in my room. The walls are very thin and I could hear people from the other room almost all evening. The bathroom door was very loud! It was squeaking. The breakfast wasn’t that good. The room was spacious and nice. The air conditioner was very easy to operate. The elevators were very fast and nice!
Jen Bradley
Jen Bradley: Pay for the valet or your car WILL be broken into!!! At least a dozen cars had a window smashed out during our stay & center consoles ripped out. They put two holes in my window trying to break in but couldn’t get it to shatter. Everyone else, not so lucky. When I told the front desk they said they tell everyone not to park on the street (when we arrived they said valet or street were the options, no warning whatsoever about the DAILY break-ins and complete lack of police presence). Breakfast was ok. Semi convenient location but not safe (vacant lots flank half the street). Coffee shop across the street was nice. Room wasn’t that clean. Needed a blanket for the pull out couch and had to wait 30 min, as no one was attending the front desk. Phone did not work. Need a key card to gain access to the lobby and to activate the elevator, even in DC that says a lot,
uthra pakkiriswamy
uthra pakkiriswamy: Towels were smelling full of smoke! That means they haven’t changed from previous stay or they haven’t washed properly. Whole room was filled with smoke. For 4 people, 1 shampoo and 1 soap was provided. Exhaust fan wasn’t working in toilet. Worst room service in my entire life! Kitchen, valet service was good.

11. JW Marriott Washington, DC - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
3159 reviews
new review
JW Marriott Washington, DC
Be the 1st in the ranking
exclusive page

Address: 1331 Pennsylvania Avenue NW, Washington, DC 20004

Telephone: (202) 393-2000

Business type: Hotel

JW Marriott Washington, DC: what do users think?
John Tucker
John Tucker: Great location. Very nice staff. I had a base room with two full-sized beds. Only concern was that my top sheet was not long enough to tuck in...literally got in bed, pulled the covers up to my chest and felt a rush of air come from the bottom of the bed. Why housekeeping made the bed that was is beyond me... and when I tried to tuck it in, it was too short at the top to even come within 2 or 3 feet of the top of the headboard. Nice room otherwise.
Annette Tatum
Annette Tatum: Beautiful hotel, walking distance to all the monuments and the White House. Do not waste your money on a rental car because its easier to walk and not have to worry about parking. Excellent location and staff, will recommend giving this place a try when in Washington, DC.
Brenna Belletti
Brenna Belletti: Really beautiful hotel. The rooms are small but beautifully decorated and clean. We had a lovely view from our room as well. Convenient Starbucks coffee located in the shop in the lobby. I would stay here again!
Asma Alavi
Asma Alavi: The hotel is neat,clean. And the staff is friendly. The room was spacious. There is a corner bakery right outside the hotel. The location is amazing. Just 5-10 mins walk to all the attractions. We loved our stay there

12. Courtyard by Marriott Washington, DC/U.S. Capitol - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1033 reviews
new review
Courtyard by Marriott Washington, DC/U.S. Capitol
Be the 1st in the ranking
exclusive page

Address: 1325 2nd St NE, Washington, DC 20002

Telephone: (202) 898-4000

Business type: Hotel

Courtyard by Marriott Washington, DC/U.S. Capitol: what do users think?
BC Turk
BC Turk: To start, the valet parking is outrageous but there is a garage literally right down the same road for about a third the price. The staff is super friendly. Housekeeping would speak to us and ask if we needed anything as we headed to the elevators. Everyone was always saying, Have a good day”. The amenities within the hotel room were good. We checked the sheets and filters and all was clean. Sheets are super thin but worked out okay. Fridge, microwave, coffee maker, and sink/bar. All the you need. I like the security they have coming in. It is a two minute walk to the Metro (red line). Would recommend for location being close to a walking path and the Metro.
Garrett Robak
Garrett Robak: Extremely friendly staff from the front desk, the cafe, management, housekeepers, and valet. Everyone was so pleasant and made the stay that much more enjoyable. The hotel is very modern and has very comfortable amenities. The hotel is also located in a really great section of DC where there are a ton of restaurants and shops that are within walking distance.
Response: Greetings Garrett Robak, Thank you so much for staying with us at Courtyard Washington DC US Capitol and providing us with feedback on your experience. Our team understands that providing genuine customer service is the key element that makes our valued guests such as yourself continuing coming back! We hope to see you on your next journey to the Nation's Capital. Hotel Leadership Team
Jean Ng
Jean Ng: We read a lot of negative reviews about this place and some is kinda true. Parking is an issue BUT we found a garage just across from the hotel inside the ELEVATION BUILDING which a full day charge is only $16 max. We left the car in the garage for the entire week stay and just use the metro as our main transportation. The room we got was nice and comfortable. Although we have an issue with the AC. The temperature is constantly at 73 even tho we set it for 68. A little stain on the couch but no big deal. The room also have good noise insulation (maybe I just slept through it since we walk so much during the day) Big shout out to Miss Nu who checked us in. She just brighten our day and made us feel special. There is a refreshment table set up with coffee tea water and cookies for free after the breakfast period. Tons of food options around and trader joe’s is just 6mins away on foot towards Union Market.
ESB NYC
ESB NYC: Busy and basic Marriott in NE DC. It was fine for what we needed but I’m not too enthusiastic. Room was clean. There were some kinda gross stains on the sofa/ottoman that were unappealing but we’re not too fussy. They charge $45+tax for daily parking but you can self-park across the street for $16 a day including tax, literally 3 minutes walk. The morning coffee situation was not very well organized. There were also some strange service issues with the front desk. We stayed in the same room but we utilized two separate reservations, the front desk seemed very confused about this and they came up to our room with a rather confrontational demand that we come downstairs to check out and check into the room again although we had been told on the phone that we were good to go. Not really a big deal but I felt that the aggressive posture was unnecessary and left me with a bad taste. On top of that, I am a gold Bonvoy member and I would’ve been entitled to a room upgrade which I declined for the convenience of remaining in the same room. One thing that I believe some other people commented about is that you cannot control the temperature in your room effectively. There is a thermostat and you can make the numbers move up and down a bit but it doesn’t appear to have any effect on the temperature in the room which seems to be controlled centrally. There were a couple of evenings where we were uncomfortably warm. On the plus side, you are just a couple of minutes from the Noma metro station and there is also a Dunkin’ Donuts close to that. You’re also about a 8 to 10 minute walk from the Union market area which has a Trader Joe’s and some great restaurants and other food options inside the market. If not for the convenience of the location and the comparatively reasonable price, this would probably be a three star review.

13. Hilton Garden Inn Washington DC/U.S. Capitol - Washington

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1400 reviews
new review
Hilton Garden Inn Washington DC/U.S. Capitol
Be the 1st in the ranking
exclusive page

Address: 1225 First St NE, Washington, DC 20002

Telephone: (202) 408-4870

Business type: Hotel

Hilton Garden Inn Washington DC/U.S. Capitol: what do users think?
Siobhan Walker
Siobhan Walker: My stay was amazing. My room was spacious and so clean. The front desk was polite, helpful and very professional. Octavia was awesome. She was most helpful because the hotel I had a current reservation for had canceled my reservation and I had to make a reservation here last minute. She provided me the most outstanding customer service possible even with my frustration from the other hotel. Any questions I had was answered and my stay was relaxing. I definitely recommend this hotel to anyone.
g watson
g watson: Customer service here is EXCELLENT. Very friendly staff - extra praise to the office manager, Reina Munoz and guest agent Janay! Hilton - you should recognize this location and their staff, they go above and beyond their call to make guests feel welcomed and comfortable. All hotel/hospitality should take this location as the example for service. The rooms are clean, and quite comfortable and roomy - this hotel is conveniently located, just a short walk from Union Station. I was here for business and I was delightfully surprised for the work space and seating area. I was also happy to learn their fitness center is open 24hrs...with my stay being business in nature - it is difficult for me to get a work out in at most places, due to the limited hours fitness centers are available. 100% recommend the US CAPITOL location. If you want to feel welcomed and comfortable, stay here!
Angela Baca
Angela Baca: The air conditioning in our room never worked even after they had someone come and fix it. The elevator stopped on every floor. The pool was available but it was foggy and couldn’t see the bottom of the pool because of this. Burned my kids eyes and mine. This hotel is older and not maintained well by Hilton. There are no fans in the bathroom so if you take a hot shower your whole hotel room fills with steam. The people are nice and it is located near a metro. Those are the only two things that are good about this hotel. Only stay here unless you just can’t find anywhere else to stay.
Response: Hi Angela Baca - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience with Hilton Garden Inn Washington DC/U.S. Capitol. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can investigate further and make this right.
Natalie Martin
Natalie Martin: The staff was nice and did what they could, but the hotel was overwhelmed and not well maintained. It is unequipped to have more than 1-2 guests arriving or departing at the same time. It also has intentionally inadequate air conditioning. I have stayed at Hiltons in other cities that also have valet only parking. They’ve all had a driveway to pull in and unload your vehicle. This one has only a small shoulder that a maximum of 2 cars can pull into. Everyone else has to just stop in the middle of a busy street. There were no luggage carts when we arrived, left or had to move rooms on the second night. Other guests also told us that there were no luggage carts when they arrived. On the first night the room was consistently hot though we could hear the AC cut on and off. After coming to look at it twice, the maintenance man determined that the compressor in our room was broken so we were moved to a new room (again no luggage cart, we had a lot of stuff as we were traveling with a toddler). The maintenance man explained that the AC units are motion activated so guests will always return to a hot room and it will always get hot in the middle of the night so that’s why it took him so long to figure out that ours was actually broken. This seems incredibly stingy for a Hilton (in addition to being illogical as it takes more energy to cool a hot room than it does to simply maintain temperature). Stay here only if you are a single traveler with one suitcase and don’t mind an 80 degree room overnight and when you return after being out of the room. Other reviews mention how slow the elevator is, that is also true.
Response: Hi Natalie Martin - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience with our service and amenities. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can look into this further. We look forward to making things right.
Geoffrey D
Geoffrey D: Parking valet lane is terribly short. Stains on the comforter. Breakfast included not properly advertised on elevator or through hotel. Laid out of first floor is very awkward, why have steps instead of escalator to second floor. Front desk staff were superb. All throughout the stay they were informative, helpful, positive and available! Wait for valet was not long at all, which was surprising. Minor issues, overall decent stay.
David
David: Very nice hotel - staff were very friendly and attentive to our needs. The Manager greeted us as we were leaving and just make the stay complete. Nice pool and restaurant - special call out Kevon our waiter for one of our evening meals. Great place to stay - close to a metro stop as well.
Chippy McLain
Chippy McLain: Guest services here should be renamed "guest hassles." Checking in and checking out were lengthy, frustrating ordeals. Paid valet parking was ineffective, slow, and overpriced--and apparently the only option. Showers were inconsistent, with cold winning two out of the three mornings we stayed. One of the two elevators was broken leading to overstuffed rides with no option of social distancing as well as long delays in the lobby. The spa had a new twist: a hot tub colder than the pool. I had hoped for a classy, Hilton experience for my family. I wish I had stayed at a Motel 6. I am thankful that I saw no rats inside the hotel. There were plenty just outside the front door; I assume due to the construction and vagrant tents across the street. This section of DC has some big rats. My littlest did think these were cool; my wife, not so much.
Sassy Sauce
Sassy Sauce: The hotel is pretty decent. It met all of our basic needs. It was as clean as I think it should be but the rest of my party felt it was ok. Parking can be a little challenging in the area but we managed. The front desk staff were pleasant and very helpful. I would go back if I needed to.

add a comment of external housekeeper Washington

Comment sent successfully! We will review it in the next few hours.