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Best External Housekeeper Washington Near Me sorted by user rating
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3-4 = Pass
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3-4 = Pass
4-5 = Excellent
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1. eMaids of Washington DC
Address: 1201 Connecticut Ave NW Office 508, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 851-6353
Guy: House cleaning service
Web page: https://www.emaidsinc.com/washington-dc/
There are no offers available.
Near eMaids of Washington DC:
- a 0 meters away installation of solar panels: Ipsun Solar
- a 4 meters away men's clothing shops: Brooks Brothers
- a 5 meters away coworking in: Expansive Dupont Circle
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eMaids of Washington DC: what do users think?
Vee Campbell: My tenant had a major stoppage which backed up into the basement bathroom and outer room. I needed the bathroom cleaned and ready for an inspection and appraisal. After a few misstarts, Maki was able to get the house on the schedule and get the house back to it almost original condition. Certainly, the job was done spectacularly enough that the folks coming through had no idea my tenant had stopped up the main line to the street. I will use eMaids again. Absolutely.
Response: Thanks Vee - glad we could help
K.A. Perkins: Finding turnover and house cleaning services has been no short journey. So, when I met Karen at a recent turnover cleaning I knew I finally found both. Not only was she super reassuring about leaving the place meticulous but she did exactly what she said! By the time she left there was no evidence of dirt, dust, or hard water stains. It was cleaned at the highest level - my level of cleanliness. And while I do not want to share my newfound secret cleaning weapon with the world, Karen is absolutely fabulous. Honestly, if I had the cash flow I would hire her...no offense to eMaids. Services: Moving-related cleaning , General housekeeping
Oliver Freeman: They have been cleaning our house for almost 2 years. I wholeheartedly recommend them. They are reliable, thorough, detail-oriented, and responsive. I have had a wonderful experience working with them.
John Newman: Great service! I would definitely recommend the cleaning team. They are absolutely reliable, responsible and professional. I found them as the best cleaning company among all those we have so far experienced. Very quick and efficient!
Allison O'Connor: I recently decided to have my home deep cleaned in preparation for the upcoming holiday season. I did a Google search and found eMaids of DC. After a few questions, we settled on a date and time. The team arrived as scheduled and immediately got to work. I couldn’t be happier with everything they did. I will most definitely be using eMaids again. Service: General housekeeping
Response: Thanks Allison we are glad we could help. Enjoy the holidays!!
Anna Porteus: A recent unfortunate plumbing mishap left me in dire need of a thorough deep clean throughout my entire house. Let me just say, if you’ve never lived through having portions of your concrete foundation jack-hammered up to reach pipes underneath, you have definitely missed a once in a lifetime adventure – and NOT of the good kind! There was dust and dirt everywhere. Cleaning it all up was not a task I cared to take on by myself. After doing some online research, I reached out to eMaids of DC. I explained exactly what I needed and why to Jasmine. She assured me eMaids could handle job, and they did! The team arrived right on time and went straight to work. It took a while because every surface had to be dealt with. But, when they were done, my house once again looked tidy and clean. With the exception of the holes in the floor – but that’s another story entirely. If you are looking to have a deep clean, I highly recommend eMaids. Services: Post-construction cleaning , Deep clean
Response: Thanks, Anna I'm glad we were able to relieve some of your stress. We truly appreciate your business. We truly appreciate the excellent review.
kim Vandecar: Positive: Professionalism, Quality, Responsiveness, ValueI have been using emaids for a few months now, and have been absolutely delighted at how sparkling my home is after their cleaning! Everything shines and smells fresh, and they don’t leave anything undone. Thorough cleanings, with real attention to details, has made my life so much easier (and cleaner)!Service: General housekeeping
Response: Thank You Kim
A H: Positive: Professionalism, Quality, ResponsivenessKaren and her team are awesome! She is prompt, thorough, and professional. Her and her team came to finish another teams job and I am extremely pleased. I will definitely use her services from here on out.Service: Deep clean
Response: Thank You - I agree Karen is amazing - She's hardworking and she cleans every home like its own.
Kay M: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueeMaids of Washington DC did a great job- I received a deep clean, and they came through and did just that! They were early, and went straight to work; their attention to detail was well received! I will be hiring them again!
Response: Thank You Kay. Really appreciate you business
Jonathan Butler: eMaids was fantastic! We have a golden retriever and it had been a good while since our last deep clean of our 2BR/2BA apartment. There was a lot of dog hair, dust, and dirt on surfaces and in those easy-to-overlook spots like base boards, blinds, etc. so we were especially looking for a cleaning service that was going to be thorough and diligent. eMaids ended up being everything we hoped for and more! I worked with Jasmine on the phone, who was very professional and eager to help. She answered all my questions and got me set up with a next-day appointment and was even able to offer the flexibility of sending 2 people over 1, to shorten the total time needed for cleaning. The next day, Miranda and Imani arrived perfectly on time and were very professional and thorough at every step of the way. They covered every surface, nook, and cranny and the apartment was sparkling by the end! We were very happy with our experience, especially when we've used other services that we felt left a lot of areas untouched and overlooked. Highly recommend! Service: Deep clean
Response: Thank You Jonathan for your kind words. Miranda and Imani are an amazing team. We really appreciate the awesome feedback.
2. Well-Paid Maids
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 715-1646
Guy: House cleaning service
Web page: https://www.wellpaidmaids.com/
There are no offers available.
Near Well-Paid Maids:
- a 131 meters away bilingual schools in: Latin American Montessori Bilingual Public Charter School
- a 146 meters away bilingual nurseries in: Estrellitas Montessori School
- a 182 meters away padel shops in: Fitzgerald Tennis Center
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Well-Paid Maids: what do users think?
Sandra Veronica Serna: I booked Well-Paid Maid twice in the last 7 months when I was living in Capitol Hill and while I was impressed each time, I want to give a special shout out to Nishad, who cleaned my place before I moved out. He did a wonderful and meticulous job getting my place clean from top to bottom and stayed until the job was done -- well after the estimated time given. Since I was moving out, I paid for several extras such as cleaning inside my cabinets and major appliances. Early on he made sure to ask if it was okay if he stayed longer than the 4:30 PM estimated end time so that he could devote enough time to each job. By the time he was done, the apartment was cleaner than when I moved in! I highly recommend Well-Paid Maids and Nishad for your cleaning needs. Service: Moving-related cleaning
Response: Hi Sandra, Thank you for the 5-star review. Nishad has been with us for years and he knows just what to do to get the job done and keep our customers happy. We look forward to servicing you again in the future.
Pete Stephan: Positive: Professionalism, Punctuality, Quality, ValueWe hired Jasmine from Well Paid Maids to clean our apartment. She arrived right on time and did an excellent job. Our apartment looks great! I would highly recommend Well Paid Maids.Service: Cleaning
Response: Pete, Thank you for the 5 star review! Jasmine is a sweet person and were happy to have her on the team. We look forward to servicing you again in the future.
Rebecca Mimnall: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe've used Well-Paid Maids for a few years now, and it is amazing. Worth every penny. Easy to schedule and reschedule, great customer service and communication, and the care and consideration everyone has taken with my home is outstanding. Coming home after a Well-Paid Maids visit is my favorite day of the month!Service: Standard cleaning
Response: Rebecca, Thank you for the 5-star review. Were happy to have you as a long time customer and we hope to continue servicing you in the future!
Matt Spence: Jasmine C. did a fantastic job deep-cleaning our home after the chaos of the holidays. She arrived on time and spent nearly a whole day getting the place looking great. She was extremely professional. You can probably get a cheaper cleaner, but you won’t find a better one, and Well-Paid Maids helps us to live our values by making sure its employees are able to support their families on a single job. Services: Deep clean , Cleaning
Response: Matt, Thank you for the 5 star review! Jasmine is a lovely person and were happy to have her on the team. We look forward to servicing you in the future.
Hannah Zlotnick: This was my second time having my home cleaned by Well-Paid Maids. Both times, the booking process has been easy and the cleaning has been fantastic. Today, Karen A cleaned my house from top to bottom. I am so impressed with how spotless everything is - the house even smells clean! I am so happy with the cleaning, as well as Karen’s professionalism. I will definitely book again with Well-Paid Maids in the future. Service: Cleaning
Response: Hannah, Thank you for your kind review and words for Karen. She's a sweet person and were happy to have her as part of our team. We look forward to servicing you again in the future.
Matthew Mckenzie: Positive: Professionalism, Punctuality, QualityI ordered a deep clean from Well-Paid Maids, and Lexi and her team were fantastic! The place is cleaner than it ever has been. Lexi was incredibly responsive and communicative. Will definitely use them again!Service: Deep clean
Response: Matthew, Thank you for the 5-star review. Lexi is a great leader and were glad that you are happy with her service. We look forward to servicing you again in the future.
Katie MacDonald: Positive: Professionalism, Quality, ValueI had a great experience with Well-Paid Maids. Allison F. was so professional and did a beautiful job. My apartment was absolutely sparkling when she left.Service: Cleaning
Response: Hi Katie, Thank you for the 5-star review. Allison is a great worker and were happy you enjoyed your cleaning with her. We look forward to servicing you again in the future.
Ava Morgenstern: I’ve been a Well Paid Maids customer for over a year and am consistently satisfied with their quality and their business model. Most recently, Allison came by early in the morning and cheerfully and efficiently cleaned my new place with excellent care and attention to detail. I highly recommend Well Paid Maids!
Response: Ava, Thank you for your kind review and words about Allison. She is a kind and hard working person. Thank you for your continued business. We look forward to servicing your home again in the future.
Lauren Steele: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJeannifer is amazing! We chatted beforehand and she asked thoughtful questions to make sure there weren’t any fragile items to steer clear of, and I was so happy with the job she did. Everyone I’ve spoken to or corresponded with from Well-Paid Maids has been lovely and I totally recommend!Service: Deep clean
Response: Lauren, Thank you for those kind words and your review. Jeannifer is a very sweet person and we're happy she's part of our team. We look forward to servicing you in the future.
Mike Gonzalez: T'yanah S. cleaned our home yesterday. She did a wonderful job, and was very professional. We recommend Well-Paid Maids and plan to continue using this service!
Response: Hi Mike, Thank you for the 5-star review. T'yanah is a great person and wonderful cleaner. We look forward to servicing you again in the future.
3. Ecoverde Maids
Address: 914 Silver Spring Ave #116, Silver Spring, MD 20910
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 618-0562
Guy: House cleaning service
Web page: http://www.ecoverdemaids.com/
Review: "... participating residential cleaning companies in the United States ..."
There are no offers available.
Near Ecoverde Maids:
- a 82 meters away places where to get a henna tattoo: Classic Eyebrows Threading & Henna Tattoo
- a 90 meters away ninjutsu lessons: Capital Aikikai
- a 91 meters away beauty clinics: BrowBeat Beauty Esthetics
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Ecoverde Maids: what do users think?
Anna Grace: Bianca and Marilyn did an outstanding job transforming a complete mess into a sparkling clean apartment. This was a very large job and I was very pleased with the results. They arrived on time, were friendly, thorough, and professional. I will definitely work with them in the future. Communication was through text and phone with a manager and was clear, friendly, and accurate. Overall this was a great experience and I'd recommend this company for any kind of cleaning job. Service: Move-out cleaning
Response: Thank you Anna. Feedback like this and from customers like you make our day. It was a large jobs and our Cleaning Techs did their best. We are here for you, anytime!
Brian Epling: Positive: Professionalism, Quality, ResponsivenessExcellent service! They were able to come on short notice, were responsive, and kept us informed of the arrival time. Marilyn did an excellent job with the deep cleaning service - the place is spotless. She was professional, friendly, and was great with our dog. We will be booking again!Services: Deep clean, General housekeeping
Max Behrens: Ecoverde Maids does excellent, professional work. Jacqueline and Irene have both been timely and have worked hard to keep our home looking great. Our floors have never looked better. Of particular note, Ecoverde's website and scheduling system is the best I've used. Khadijah is our point of contact, and she clearly has the place running very smoothly! Service: Standard cleaning
Zach F: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI have used Ecoverde at two different houses now and they do an excellent job. They are easy to book and communicate with, the cleaners do a terrific job, and the prices are reasonable. I would highly recommend!
C Anderson: Ecoverde Maids let me know about their flash sale that allowed me to stay within my budget. As an immunocompromised patient, I appreciate and value that Ecoverde Maids complies with CDC protocol - their staff is fully vaccinated and boosted and they wear PPE at all times. I highly recommend choosing them for all your cleaning needs. Gladis, my cleaning technician, was thorough and pleasant to be around! Thank so much! Service: Standard cleaning
Lori Jackson: Positive: Professionalism, Punctuality, QualityIrene cleaned our house and did a fabulous job. We signed a contract with them. Professional, easy, calm with pets, pricing transparent, showed up on time. Great job!Service: Standard cleaning
Response: Thanks so much for your kind words and 5 Star Review. This means a lot to us.Thank you for choosing us!
Emily Williams: Positive: Professionalism, QualityIrene was excellent!! My husband and I just had a baby a few months ago, and apart from the occasional vacuuming, basically no housework was being done. Irene came and left the house sparking and smelling amazing just in time for our families to come visit for Christmas. Cannot recommend enough!Service: General housekeeping
Response: Emily, thank you so much for sharing your experience with Irene, she is an amazing worker and it's great that she got your house ready for Christmas! Thanks for being part of Ecoverde Maids!
Allie Berg: Positive: Professionalism, Quality, ValueGladis from Ecoverde Maids came to our office/studio space. We are an art organization so we tend to make a bit of a mess. Gladis was friendly and professional, and did an excellent job cleaning our space. We would happily recommend her and Ecoverde Maids to anyone looking for a local company to clean their office or house.Service: Office cleaning
Response: Thank you so much for taking your time to share your experience and recommending Ecoverde Maids!
Madolyn Britt: Positive: Professionalism, Punctuality, Quality, ValueWe have had Ecoverde Maids come to clean our house regularly for the past year and have never been disappointed. Elena normally cleans it and she is always here at 8 AM sharp and does a very thorough job. Jackie cleaned for us last week and also did a great job. We appreciate their hard work!Service: Standard cleaning
Response: We are happy that you have had a great experience with our team Madolyn!
Anna Durie: Positive: Professionalism, Quality, ResponsivenessEcoverde Maids is a fantastic house cleaning service! They cleaned my townhome from top to bottom and it was spotless! Jackie was so sweet, also! She took the time to even make cute floral designs with my spare toilet paper rolls! The extra touches show why Carolina and Ecoverde Maids are a step above the rest! Highly recommend!Service: Standard cleaning
Response: We really appreciate your opinion Anna! it was a pleasure to be able to clean your home, we are glad that we could give a result that satisfied your standarts and expectations. Thank you so much for taking your time to share your experience with us!
4. Think Maids
Address: 3806 Porter St NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 848-1170
Guy: House cleaning service
Web page: http://thinkmaids.com/
There are no offers available.
Near Think Maids:
- a 57 meters away ballet fit: The Washington Ballet
- a 64 meters away duplex penthouses: Vaughan Place
- a 71 meters away Internet marketing specialists: Bluetext
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Think Maids: what do users think?
Cara Peters: Very disappointed. While the cleaner was nice and respectful, we are not happy with the service provided. It was very expensive and they did not make the beds, did not wipe down the cabinets in the kitchen, did not wipe down our coffee tables, did not move anything out of the way for vacuuming (only vacuumed the easy to reach places), did not dust thoroughly, and did not wipe down several surfaces. The house smelled overwhelmingly like lemon pine sol but I don’t understand why as it doesn’t seem like much cleaning was done. They did do a good job on the master bathroom and cleaning the kitchen range, but we are otherwise disappointed for having paid over $400. Will not be using this service again. Service: Standard cleaning
Gretta Martinez: I have used Think Maids for their cleaning services about 5 times now. While each cleaning has not been absolutely perfect, their personnel has done a good job of making me feel like I'm coming to a clean house. HOWEVER, recently I had quite possibly the worst cleaning experience ever. The cleaner came without a vacuum (each previous time the cleaners have had a vacuum), a swiffer, broom, and some other miscellaneous items. When I asked why he didn't have a vacuum he said "we don't need one if there is no carpet"...........I took out my own vacuum but he didn't use it. I came back when the cleaning was done to find my apartment feeling like, well, it wasn't cleaned at all. There was lint and dirt under the bed, and it wasn't just a small area, it was a good half of the space. The same under the couch. There were SHOE MARKS all over the floor. (Who doesn't take their shoes off or bring shoe covers?!) There was also some kind of yellowish gel on the floor (see photo) that honestly looked like snot. I passed a quick swiffer in the living room area and it came out dirty (see photo). The bathtub had also not been cleaned. I basically ended up having to clean up after the cleaning service. When I texted the person that coordinated with me, she was unhelpful and unwilling to give me a full refund and offered to send the same cleaner back out (????). They ended up giving me a 30% discount - as if that makes things better after having to CLEAN UP after the cleaners. After my experience today with a poor service and poor customer service, I will not be using this service again.
Kim R: I’ve used them a few times before but this time was awful. The recent cleaner was completely worthless. The first cleaner texted me to reschedule and it was inconvenient but I said okay. Then she canceled, allegedly sick but obviously had a conflict since she tried to push back my appointment. They arranged another cleaner to come who barely did anything. No dusting, mopping, sink was still dirty. He liked stacked a few things in the storage room which I didn’t even expect to get cleaned which is why I blocked it off. There wasn’t even a clean smell like I’ve had from every other cleaner and from cleaning myself. Then I ask for a partial refund and they say they want to send him out again. Like I’d let him in my apartment again. Service: Standard cleaning
Response: Hi Kim - this is Chris, the owner of Think Maids. I wanted to reach out personally here and apologize for the cleaners performance - we do not ever want you to have a bad experience and will always do our best to make it right. That said, I believe there may have been some slight confusion (through no fault of your own) here as it is our standard policy to send a different team back to perform a reclean. We would not send back the same team who had performed poorly on your latest cleaning as we understand how that can make for an awkward situation. The cleaner sent was new with us, and occasionally new cleaners do need additional training if performance is poor at first, as in this case. So again, I am very sorry about their performance and want to see if we can turn this around as we have enjoyed helping you keep your home clean thus far. If you would like to, please reach out to owner@thinkmaids.com (my personal email) and we can discuss this incident. I will absolutely stand by our policy of a free, full reclean of any missed areas with a different team so please let me know what days work best for you next week or the week after and we will make sure you come home to a clean home. Thank you,
Tara Boggaram: RUN DO NOT WALK AWAY FROM THINK MAIDS. They rescheduled with me four or five times, which resulted in them giving me a free clean, which was appreciated. Yet, during my free clean, they didn’t clean my basement because I didn’t select it as an extra. In addition the most egregious thing is that they RUINED MY BRAND NEW HARDWOOD FLOORS. I’m not sure what rose and her team did, but there are scratches upon scratches on my NEW hardwood floors. WHEN I RAISED THIS TO THEM THEY OFFERED ME COMPENSATION OF A FREE CLEAN. Are you kidding?! You ruined thousands of dollars of hardwood floors, won’t take responsibility and are offering me a free clean?!?? Try spekless or another company that has an easy interface to use, but is better quality, reliable and actually honest. Service: Standard cleaning
Paula Hyden: I was really disappointed by the quality of our “deep clean.” They sent a single person to do our one bedroom condo and it is clear that she wasn’t really interested. She brought very few cleaning supplies and no tools—she used our vacuum (which was fine, except that she didn’t empty the canister when she was done)—and spent well under 2 hours working. She left streaks on the mirrors and the stainless steel appliances, dirt on the living room rug, dust on the ceiling fan and the wood floors in the living room, cat barf on the kitchen floor (it was dry and vacuumed up easily), and she failed to wipe down the cabinets in the kitchen (the one service I specifically requested). She didn’t vacuum the sofa or chair in the living room, either, certainly something I consider part of a deep clean. To make things worse, no one from the company has responded to my concerns . I suggest you think hard before choosing thinkmaids. Service: Deep clean
Alex Krefetz: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGave me an accurate quote by phone. Cleaners messaged day of to ask if they could come by earlier, or keep the previously scheduled time. Excellent cleaning and clear communication, would definitely hire again.Service: Move-out cleaning
Response: Good Evening Alex - I just wanted to say thank you for booking with us and leaving this wonderful review. It was a pleasure coming to clean, and we look forward to helping out again in the future!
Tyler Whitaker: Critical: Professionalism, Punctuality, ResponsivenessCleaning staff did not show up without any notice despite charging me for the full service 24 hours in advance. I’ve been unable to reach anyone to request a refund and will have to dispute the credit card charge. Very unprofessional - do not recommendService: Standard cleaning
Response: Hi Tyler, My apologies but I believe there may be a misunderstanding. We place cards "on hold" 24 hours prior to each booking as per our policy. However, this is not a charge and is simply a pre-authorization. Sometimes, that shows up as a temporary charge on your bank statement but it is not actually charged until it is put through separately at the end of the day after your cleaning has taken place. When the hold was released you should have seen it drop off. That said, I apologize for any trouble you have had contacting us and would like to make that right. We try to be a very responsive company, and were slow in this instance. If you could reach out to me (the owner) at owner@thinkmaids.com I will do my best to make this right for you. All the best, Chris.
Julia Harris: ThinkMaids was a great experience for me! I was extremely stressed about getting my apartment cleaned because I never had time to clean it myself. I had never hired anyone before, and thinkmaids were extremely welcoming and friendly! They did such a good job in my apartment-especially because it is older so cleaning all the nooks and crannies must have been really hard. They were so professional and I am so thankful for them! Especially because they came during COVID-19 quarantine, I am so grateful for them! Would definitely use this service again!
Mike Ziarko: I hired Think Maids to clean my large home and it was outstanding. They were courteous, polite, and VERY detailed oriented with their cleaning. It was easy to book and I LOVED seeing their cleaning checklist on their website ahead of time, so I knew exactly what I was getting. Thanks again, can't wait for them to come back!
Karisa Blasco: Overall I'd say the service was fine. For a move out package I was surprised to still have a lot of soap scum on the shower doors (I had to scrub a lot of it off myself) and the floors looked clean but left our bare feet pretty dirty after walking around on it. It got the job done but I expected more.
5. The Maids
Address: 4604 Pinecrest Office Park Dr E, Alexandria, VA 22312
Schedule: Closed ⋅ Opens 8AM
Telephone: (703) 212-0100
Guy: House cleaning service
Web page: https://www.maids.com/4/
There are no offers available.
Near The Maids:
- a 29 meters away medical equipment shops in: Zask Medical Supply
- a 265 meters away second hand car wash: We Care Auto Wash
- a 274 meters away wedding photographers in: Arvin Photography LLC
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The Maids: what do users think?
Anne Campbell: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe team that came from The Maids was like a small SWAT team that took our split-level home to a whole new level of clean. Wvery available surface has been dusted, wiped down, and left sparkling clean. Hubby and I are super impressed and plan to keep them as a regular cleaning service. Highly recommend!Services: Deep clean, General housekeeping
Response: Anne, we appreciate your 5-star rating and your customer loyalty. As you can tell, we take customer service very seriously. Thank you for trusting us with your home and we look forward to seeing you again.
Laureen Harkins: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe Maids are fast, efficient, pleasant, and do a great job every time. They are flexible with scheduling , and I especially appreciate the text messages letting me know when they are on their way.Service: Standard cleaning
Response: Thank you, Laureen. We take great pride in our work and look forward tp cleaning for you again soon.
Kiya Watson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey gave my abandoned home a deep clean as it was borderline hoardish. I will use them again a and again and also recommend them. The 3 technicians were kind strong and did beyond their bestServices: Standard cleaning, Deep clean, Moving-related cleaning
Response: We're so pleased to hear you were satisfied with your clean and we appreciate you recommending our services to others. Thank you!
Deirdre Forgione: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI hired The Maids to do a move-out cleaning of the townhouse we were renting. They sent a team of 3 for the approx 1100 sf home and they worked for about 3 hours. The team did a fabulous job. Every inch of the home is ready for the new tenants. The house smelled clean without being over-powering. 100% recommend!Service: Moving-related cleaning
Response: Wow, Deirdre – thank you for the five-star review! Our entire team at The Maids takes pride in making your life easier (and cleaner!). We are glad you were satisfied with your move-out clean. We appreciate your business and look forward to cleaning for you again soon!
Roman Soldo: The best team was performing an excellent and professional cleaning, thank so much Maria, Magnolia and Abigail, you did such a great job.
Response: Thank you, Roman for your five star review! We look forward to cleaning for you again soon!
Ashley Page: I moved into my basement apartment a few months ago and have been working like crazy. I let a lot of things get behind me. I finally got to a point I couldn’t take it anymore and it was overwhelming me. So I decided to look up some cleaning services. I reached out to a few but The Maids were the only ones to reach out and fast too.! Robert was very helpful and he was able to send a team out immediately on a Friday at 2pm ! I was shocked. He also stayed within my budget. I paid for an hour and a half and as soon as the ladies Entered my home they started immediately and wasted not one second of that time! I was so impressed with the job and extremely relieved. I feel that my money was well spent and I am extremely happy I decided to hire them. I am considering having them come monthly because I feel so great in my new clean place. Thank you so much Maria R. And Maria F. You ladies are fantastic!!!!! Will definitely be referring them to everyone ! Team #4 rocks ! I wish I would’ve been able to leave a tip but I couldn’t and feel horribly about it. But when they come next time I will be prepared ! Service: Deep clean
Response: Thank you for taking the time to provide us with great feedback, Ashley! Our team is dedicated to providing the most thorough clean in the business while maintaining efficiency, promptness and friendliness. We will be sure to share this review with the team that cleaned your home. We look forward to servicing your home again soon.
Sharon Kimball: We’ve been satisfied customers of The Maids for about ten years now. We get the same team every time, so they know our little quirks and what’s important to us. The dispatch service is helpful, too, so we know when within the window of time on any given day the team is likely to arrive. They are always friendly and professional. They come in, work very efficiently, and are done quickly. We would recommend The Maids to anyone needing regular or special cleaning services. Services: Standard cleaning , Deep clean
Response: As one of our long-term customers, we can’t thank you enough for taking the time to review us on Google, Sharon. Our entire team at The Maids appreciates your business over the past ten years, and we look forward to servicing you and your home for many more! We appreciate you!
Junk Mail: Super busy and the week flew right by. I have company coming at 4 pm today to stay for the weekend and we didn't have a chance to clean and prepare. I quickly filled out a request for an estimate online. Robert immediately called me, gave me an estimate over the phone and scheduled the Blue team to come over in 30 minutes. Hallelujah! The Blue team (four lovely ladies) were awesome! They were in and out in no time. I don't know what they did, but my porcelain kitchen sink, which has been beige ever since I bought the home a year ago is now almost white. WHAT?!?! Who knew it just needed a deep clean this entire time?!? They even cleaned the ceiling fans and higher up light fixtures!! I'm sold, I told Robert to sign me up for once a month deep clean service. I've never had a maid service in my entire life (because that's what kids are for), but I now see what I've been missing all this time. THANKS BLUE TEAM!!! Service: Deep clean
Response: Thank you for your business! We will make sure your kind words are shared with the blue team who cleaned your home. Thank you very much for taking the time to provide positive feedback about our employees and service! We hope to clean for you again in the future!
Joe Franks: I hired them to clean my house an Arlington for a while when We were about to list it. They did an outstanding job! My kitchen had not looked that clean since we first moved in. The baseboards and moldings were all cleaned and dust free. I wish we had hired them sooner to take care of the home. Ritza and her team were always on time and worked hard to get the home cleaned quickly. I definitely recommend!
Response: Joe, we're glad to hear your expectations were met for your ready to list clean and we hope we're able to clean your new home in the future.
Rosemarie Axelson: This is the 1st time I have used a maid service and now I feel spoiled. They did an amazing job and I was blown away at how quick they did everything and health thorough they were. I can't wait for them to come back and I would recommend their services to anybody that's looking far value and just getting your house cleaned and not having to do-it-yourself. Service: Standard cleaning
Response: Thank you for taking time to share your experience with our business, Rosemarie. We take great pride in helping our customers and ensuring you are completely satisfied with our work. We look forward to cleaning for you again soon!
6. Two Maids & A Mop
Address: 5702 General Washington Dr F, Alexandria, VA 22312
Schedule: Closed ⋅ Opens 8AM
Telephone: (703) 775-4519
Guy: House cleaning service
Web page: https://twomaidsandamop.com/alexandria/
Review: "Second, the quality of the cleaning was outstanding."
There are no offers available.
Near Two Maids & A Mop:
- a 9 meters away craft shops in: Clayworks Supplies, Inc.
- a 33 meters away second hand cameras in: Red Star Alexandria "Formerly Capital Camera"
- a 33 meters away emergency electrician: Kolb Electric
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Two Maids & A Mop: what do users think?
T Y: Not sure I could possibly have had a worse experience. Not only did the maids damage my property and unit, they damaged the unit below me. They did nothing to remedy this. The cleaning crew lied about breaking things, the office manager lied about the condition of things , and the owner is a condescending woman who accepts no responsibility. In fact, she will underhandedly blame you for any problems. It's like it was an entire scheme to gaslight me rather than accept responsibility for their actions while blaming me, the customer, "because they don't know me". As if because I've never used this service before I have no right to a good experience. I can't believe the owner runs a business with the way she talks to people. The office manager is clearly entirely incompetent and should be nowhere near a site with her "expertise". And the crew not only damaged my unit, but said nothing, tried to hide it, and then never even cleaned on top of it. An unmitigated disaster. Edit: see her response? Use this company at your own risk. Her staff broke my shower so badly RUSHING water was pouring through the ceiling of the unit below me. This clearly wasn't happening before. Her office manager claimed the handle wasn't damaged when she came by and it was hanging by a thread. The owner takes no responsibility of course. Her reply is quintessential. Edit 2: I added photos of this "clean" her team did. Just look at every negative review and see how she attacks the customer. This owner has no business being in charge of anything.
Response: This is all nonsense. You had a leak in your apartment which my ladies could not have caused. Nonetheless we turned your claim into our insurance company. The insurance company conducted an independent investigation and determined that there was no way that my ladies caused any damage. During the cleaning when your roommate alleged the damage my ladies called the office manager right away. They did not hide anything. My office manager arrived immediately at your house. She took pictures and assessed the situation. She called me and I also called you right away. I even called you back after you hung up on me. I submitted the claim to our insurance carrier who conducted their own investigation. My ladies did in fact clean for over 2 hours and you were not charged. We could not have handled the matter more promptly and professionally. You got 2 hours of free cleaning and the matter was turned over to an independent party who determined that we did nothing wrong. As I mentioned my ladies had to stop cleaning and the job was not completed. We did not charge you for the two hours that they cleaned and the job definitely needed more than 2 hours. I'm not sure what more I could do than to turn it over to my insurance company for review. If they determined we were at fault they would have paid. When we do something wrong I take ownership. When we don't I defend my company and my ladies. Not every disgruntled client is right or telling the truth.
Michele Bueno: We just had a deep clean with Two Maids & A Mop as an initial clean before regular (every other week) cleanings. We were very pleased. First, communications with their front office was professional, and we always got a response within 24 hours or less, even on the weekend. Second, the quality of the cleaning was outstanding. With two people, the cleaning took under 3 hours, including the oven! We plan to continue moving forward with a regular cleaning. Service: Deep clean
Devon Spurgeon: Two Maids & A Mop did a fantastic job on a post-move clean. My house was a mess (with Christmas decorations needing to be put a way, post-move boxes and dust, etc). The team came in and did a fantastic job putting away things that I didn't even realize could be put away. They are kind people, who took initiative, and worked diligently throughout the day. I can't recommend this service enough. I was thrilled with their work and it took a lot of pressure off me to do it! Service: Deep clean
Response: Hi Devon-Thank you so much for the positive feedback. We look forward to sharing your comments with the team. Thanks again for your business, Two Maids & A Mop
Darlene Tunner: Positive: Professionalism, Quality, ValueTwo Maids and a Mop did a wonderful move-out cleaning our home after the movers left. The house was left in wonderful condition for our buyers. We couldn't be happier and will be using them again for our new house.Service: Moving-related cleaning
Response: Hi Darlene-Thank you so much for choosing Two Maids & A Mop. We greatly appreciate your business and your positive feedback. Thanks again and enjoy your new home!
Ashli Billington: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI used Two Maids for the first time today and am very happy with them! The cleaning was very well done and the staff is friendly. I’ll be a regular customer from now on! Highly recommend.Service: Standard cleaning
Response: Hi Ashli-Thank you so much for your positive feedback. We're thrilled to hear that everything went well and you'll be continuing with us. Thanks again for your business, Two Maids & A Mop
Kate Starr: The Two Maids and A Mop team are fantastic. They were easy to get in touch with, quickly get a quote from, and work out my specific needs over a brief phone call. They had availability for the next day for a deep clean and my apartment is sparkling. The maids were on time and very professional. I'll definitely be using this service going forward for all my cleaning needs! Service: Deep clean
Response: We're thrilled to hear about your great experience with Two Maids & A Mop. It's been a pleasure working with you and we look forward to working with you again.
Brooks Ford: Positive: Professionalism, Punctuality, Quality, ResponsivenessOur family has been so happy with the cleaning services provided by Two Maids & A Mop. Jacky and Ana were absolutely wonderful - they did such a thorough job and were always so kind. We moved from the area, but will certainly miss them!Services: Standard cleaning, Deep clean, General housekeeping
Michael Boswell: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMarnie and her team of professionals are super-stars. They are always punctual and incredibly efficient. I look forward to their visits and they leave our home spotless! I wish I could give 10 stars!!!Service: General housekeeping
Kristin Scaduto: We had great experiences with Two Maids and a Mop. They did bi-weekly cleanings for us for a year until we moved out of town. They also did a fabulous job on our move out clean, so much so that my real estate agent remarked on how clean the house was left. They were very easy to work with, and their crews were always incredibly kind, thoughtful and respectful. We no longer use their services because we've relocated but we'd highly recommend them.
Response: Hi Kristin-We're thrilled to hear about your great experience using Two Maids & A Mop for your move-out and regular service. We're sorry to see you leave the area but wish you the best. Thank you again for your business and your positive feedback. Thanks, Two Maids & A Mop
Julius Pickett: 5+ STARS, I HIGHLY RECOMMEND. This was my first time using a cleaning service. And although my wife and I keep our house clean, the ladies who cleaned our house did an amazing Job. They arrived on time, professional appearance and ready to work. I told them areas of my house that needed the most attention and not only did they do those areas, they went above and beyond and did way more than I expected. With my revolving busy schedule that my wife and I have, we just wanted the house lightly cleaned. Again I say, these ladies did an amazing job. I would recommend this company to anyone that is in need of a cleaning. Great Job and thanks again. Service: Standard cleaning
Response: Hi Julius-Thank you so much for sharing your terrific experience with Two Maids & A Mop. We greatly appreciate your feedback and your business. Thank you so much for choosing Two Maids & A Mop!
7. Fast Maid Cleaning Services, Fairfax
Address: 2832 Dorr Ave # D1, Fairfax, VA 22031
Schedule: Closed ⋅ Opens 8AM
Telephone: (571) 427-4297
Guy: House cleaning service
Web page: https://fastmaidservice.com/
There are no offers available.
Near Fast Maid Cleaning Services, Fairfax:
- a 1 meters away kitchen furniture: USA Cabinet Store Fairfax
- a 3 meters away carpet washing: Next Day Cleaning
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Fast Maid Cleaning Services, Fairfax: what do users think?
Kirk Dickson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThis is the second time using their service. Always on time and their work is superb. I was away for a few months and when I returned home, wanted my townhome cleaned from top to bottom. They didn't disappoint. I highly recommend Fast Maid Cleaning Services and plan on using them monthly.Services: Area rug cleaning, Standard cleaning
Tara Starner: The stars are for the manager (Steven) and not for the cleaners, unfortunately, as I would have given no stars if it was just based on the work done. The ladies who cleaned did a horrible job. This was a deep, move out clean and they did not even have a mop. Apparently it broke earlier in the day, but they never disclosed this. Instead, they just didn’t mop. At all. So when I came back to my condo, I immediately noticed that things were not as clean as they should be. There was debris all over, grease had not been wiped off of appliances, windows were not clean, and the floors were noticeably not mopped/cleaned because I had just had painters come in earlier in the week and there was dust everywhere from that. I initially called back to discuss with someone and spoke to a woman who was unhelpful and defensive. Thankfully, the manager called back and helped to get the cleaners back to fix the work. However, upon return was when it became clear they were never going to be able to fix the shoddy work because they still did not have a mop. The manager did provide me with a partial refund for the trouble. I know people have bad days and I have seen great reviews for this place. I would like to to assume that this was an off day and I was just unlucky. I appreciate the manager’s willingness to fix things. When the cleaners left after there second trip, they said “have the manager send better people if you want better” - wow. Guess it was my bad luck that I got those two ladies.
RUSA Ventures: Horrible business to deal with. I specifically requested that the grout be cleaned and told them it was dirty. Also told them that if they need the extra time to please take it. When the cleaners finished they said that no one told them about the grout clean and that she didn’t have the right brush or solution. I called the company to tell them this and they tried to charge me an extra service to do so and that the cleaners can’t do that. If they can’t clean the grout then don’t tell your customers that they can. Steve, the manager, of the company was trying to find any excuse to deflect and not take accountability. Horrible management skills… I do not recommend them and their manager takes 0 accountability for lying to customers. Photos speak for themselves. This was the result. After complaining, Steve offered an hour of free cleaning but it wasn’t guaranteed that the grout would be cleaned and that we have to pay an extra service. At this point it’s a waste of time to deal with them because the trust is lost and he wants us to pay for an extra service at the end of the day.
Micheal Meyers: The Cleaning service was phenomenal! However, this company also quoted us for a carpet cleaning by another company. My understanding is that This company “Fast Maid” failed to accurately capture the information and provided a faulty quote. The quote was for $480 and but services came to $690. I was able to talk to the manager of the steam cleaning company and get the price dropped to $590. However while on the phone I was informed this was a recurring issue with Fast Maid. Fast Maid failed to include the flea treatment and 2 rooms onto our quote…technician said they put the cost in the “notes” but failed to add it to the bill we were quoted. If only using Fast Maid, great service! If using them to coordinate for other services be sure to drive hard on the quote. I should have called fast maid back and worked for them to eat the cost difference. But Hindsight is 20/20. Services: Deep clean , Pet stain & odor removal , Upholstery cleaning , General carpet cleaning
Andrea Kessler: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe are a home builder/contractor and have used this company for two of our projects. They've been highly responsive and have done a nice job. We plan to use them for additional projects.Service: Deep clean
Jovan Miller: Positive: Professionalism, Quality, ValueI hired Fast maid services to come deep clean 1 & 1/2 bathroom and the kitchen. They did an amazing job deep cleaning the bathroom room and cleaning the refrigerator and kitchen. Would hire again.Service: Deep clean
Lauren Hollopeter: Fast Maid Cleaning Services does an excellent job. They've come by 3 or 4 times now and my house looks amazing after they leave. The care and attention they put into making sure everything is clean and tidy is great, and I appreciate their hard work! Rating 4 stars because the scheduling and communication has been difficult at times - there were mix ups and nobody showed up for our scheduled time and we waited for them for a few hours - however the cleaners themselves do an excellent job. Service: Standard cleaning
Jackie Fox: Don’t really recommend. We moved into a house and it was only semi cleaned, so we asked for a deep clean from this company. Paid the two hour minimum, they were done in ninety minutes. The floors were great, but they didn’t do interior windows which they were supposed to, or kitchen cabinet doors. They just surface cleaned, and for eighty-five an hour it wasn’t worth it. I went in after with magic eraser and was able to get things even cleaner.
Response: Hi Jackie, thank you for your review. I tried to reach you multiple times earlier today but had no luck. Just wanted to remind you that our services are 100% satisfaction guaranteed. If you are not happy with the areas they cleaned, we are able to come back same day to fix the areas for no additional cost. Not being fully satisfied may sometimes come from limiting the cleaning in order to pay certain amount for the service. For example; 1500 sq ft home may take 3-4 hours for an initial deep cleaning where you would really see the "DEEP" cleaning difference. Please feel free to return to our calls or reach our office, we would like to make you guys happier than 3 star. Best, Steve Fast Maid Service
Kristin Quigg: Fast Maid Cleaning Service is worth more than 5 stars! We needed our house deep cleaned, and the team more than accomplished that goal! They were very easy to book with, showed up right on time, and projected the accurate amount of cleaning time needed. The house looks and smells better than I’ve ever seen before! Highly recommend for your cleaning needs! Service: Deep clean
Response: Hi Kristin, Thank you for choosing us as the cleaning service for your home, and for your excellent 5-star review. Our goal here at Fast Maid Cleaning Services in Fairfax is to provide quick deep cleaning solutions with ease of booking. We are glad your project was completed in time & was left smelling fresh. Once again, thank you for trusting us & we hope to be your cleaning service of choice in Fairfax area. -Fast Maid Cleaning Services, Fairfax
Laura Vezzani: My place was in pretty bad shape when I called and had cleaners come to take care of it. The price was reasonable, my home is spotless, they used products safe for my exotic pet, AND! They folded my blanket into a heart. I couldn’t be happier.
8. Maid Bright
Address: 510 Spring St Suite 120, Herndon, VA 20170
Schedule: Closed ⋅ Opens 8AM
Telephone: (888) 624-3274
Guy: House cleaning service
Web page: https://www.maidbright.com/
There are no offers available.
Near Maid Bright:
- a 335 meters away data protection companies: Equinix Data Center
- a 419 meters away fireplace shops in: Aspen Green Gasworks LLC
- a 532 meters away bed shops in: Mattress Firm Herndon
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Maid Bright: what do users think?
Kristin Roesch: I have been using Maid Bright for about 6 months now and have always had good experiences. They are efficient and professional and do a great cleaning. I decided to try Maid Bright after having a poor experience with a single cleaning lady. I was wary of using a company, but the same cleaning team comes each time and its so comforting that they are insured & bonded, have background checks etc. Its great being able to use a local family owned company that takes pride in their work and staff. Its convenient and easy communicating with the office for rescheduling, and they have followed up to make sure the cleaning was done properly. Whenever someone is looking for cleaning services I recommend Maid Bright Service: Standard cleaning
Response: Dear Kirstin, We would like to thank you for choosing Maid Bright. We are so appreciative of your high praise and acknowledgment. Hearing that you have had consistent and quality service is the best we can hope for. We look forward to continuing to service your home for the years to come! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Annabel Martin: Maid Bright delivered on-time, impeccable service for our move out. This was my first time ever employing a cleaning service and I was nervous about the thoroughness of the job, especially given the job was to prep the house for new tenants. But Maid Bright exceeded expectations. They informed us of the time window in which they would arrive (which was small), and arrived on time. They proceeded to clean the three story house that was full of dust and grime systematically. They cleaned tough things too. Before all of this, they did a walk through to discuss the place and give us a good and accurate estimation of the cost. And they then delivered. I will absolutely be using this service again for future move-outs between tenants. And will be recommending this company to our management company. Services: Interior & exterior window cleaning , General housekeeping , Deep clean , Moving-related cleaning
Response: Dear Annabel, We would like to thank you for choosing Maid Bright for your move out cleaning! We are delighted to hear that the process was smooth and efficient. We will be looking forward to hearing back from you in the near future. Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Darrell Green: Update 1/19/22: After speaking with the Service Manager, I feel confident that our upcoming services will be better. The overall service perform by maid bright staff is great. With every company, there is opportunity for improvement and the Service Manager recognizes that. Thanks for calling. I look forward to future cleanings. ---------------------------------------------------------------------------------- I've used this company for a year, canceled and started back hoping to get better service. The Customer Service Department doesn't communicate the need to the cleaners effectively. Maid Bright is not willing to send the same cleaners each time which would know the areas to pay particular focus on. I did not receive the cleaning I paid for. During a cleaning, they missed an area and told Customer Service (Fanny) to NOT have them come back. She disregarded my request and sent them back anyway. I only let them in so it doesn't be a reflection on them. Unless Ahmed can make us feel better about this situation, I will cancel for good. Services: Standard cleaning , Deep clean
Response: Dear Darrel, We would like to thank you for taking the time to share your feedback. We are glad to hear that we were able to resolve the issue to your satisfaction. Our office will regularly follow up with you to meet and exceed your expectations. Please feel free to contact our office if you have any questions. Sincerely, Maid Bright 1-(888)-624 3274 1-(888)-MaidBright
Natalya Yashina: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe've been using Maid Bright for almost 2 years now on.a monthly basis. We love our cleaning crew. They are always on time and always leave our house spotless. They follow all instructions as well as safety guidelines. The owner is very responsive and if there are any issues or questions, their customer service responds within hours.Service: Deep clean
Response: Dear Natalya, We would like to thank you for your continued business with Maid Bright. We appreciative of your high praise and the trust you have in our services. We look forward to continuing to service your home! Sincerely, Maid Bright 1-88-624-3274 1-888-MaidBright
Tony Surprenant: Positive: Professionalism, Punctuality, QualityWe chose Maid Bright as they were recommended by a friend. They clean our home once a month. It's so nice to come home to a clean and fresh smelling house. This helps us a great deal as we both work and it help keep our home at a manageable level. I would definitely recommend for busy people.Service: Standard cleaning
Response: Dear Tony, We are delighted to hear that you have been happily using our services! We will pass along your kind feedback and we will regularly follow up with you to ensure your cleaning needs are being met! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Peenaz Mistry: I had a great experience with Maid Bright! They came exactly on time and they got started right away. They were very comfortable and accommodating to working around our puppy. They cleaned all parts of the house just like they had promised. As a bonus, they also cleaned our balcony. I highly recommend Maid Bright and will definitely reach out to them for my next cleaning service. Service: Deep clean
Response: Dear Peenaz, We would like to thank you for choosing Maid Bright for your house cleaning needs! We are thrilled to hear that you were satisfied with our services. We are looking forward to continuing to service your home for the years to come! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Stephanie Dougher: We reached out to Maid Bright after a serious organizational overhaul (read: post-pandemic removal of all the stuff we'd accumulated over the past two years) of our 2 bed/2 bath condo unit. They got us on their schedule the earliest they could, and were able to schedule our first deep cleaning within two days after initial assessment! (I believe this was due to cancellations, and not a regular offering, but we were grateful nonetheless.) Their team was able to work around myself and my husband who both work from home, and our dog and two cats, with ease, leaving every area they touched looking brand new. We feel the value couldn't be better for the service and are looking forward to having Maid Bright back on a regular basis to keep our home looking great. Services: Standard cleaning , Deep clean
Response: Dear Stephanie, We would like to thank you for choosing Maid Bright for your house cleaning needs. We are pleased to know that you are satisfied with our services. Please feel free to let us know if there is anything we can do to help make your experience with us better! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Jessica Simpson: They did an excellent job. They were much more responsive to our inquiry than other cleaning services. Furthermore, their estimate was below others and I found the cleaning provided excellent! They even vacuumed this fabric ball pit I have for my toddler. I was extremely pleased with the results and will be using them regularly. It is well worth the money and saves me so much time on the weekends. Services: Standard cleaning , Deep clean
Response: Dear Jessica, Thank you for sharing your kind feedback! We are so happy to have you on board with us and we look forward to servicing your home again soon! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Michael Pearson: Needed a last-minute deep clean for an incoming baby, and they were able to book me in just in time! They gave me a 2-hour arrival window (8-10am) and arrived at 8am sharp! They cleaned the house more deeply and thoroughly than I would have been able to. Super thankful for their service, and totally worth what I paid for it! Now I have a clean house for a baby to come home to! Service: Deep clean
Response: Dear Michael, We would like to thank you for choosing Maid Bright for your house cleaning services. We are happy to hear that we were able to provide you a wonderful and convenient experience. We look forward to continuing to service your home! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
Rahul Upadhyaya: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe used Maid Bright for our move-in cleaning and I’m glad we did so! The cleaners arrived on time after calling to give a heads up. They thoroughly cleaned the whole house , including cabinets and inside windows, for a reasonable price. The house was spotless after they were done and we will definitely be using them again.Services: General housekeeping, Deep clean, Moving-related cleaning
Response: Dear Rahul, Thank you for sharing your kind feedback! We are so happy to have you on board with us and we look forward to servicing your home again soon! Sincerely, Maid Bright 1-888-624-3274 1-888-MaidBright
9. The St. Regis Washington, D.C.
Address: 923 Black Lives Matter Plz NW, Washington, DC 20006
Telephone: (202) 638-2626
Guy: Hotel
Review: "This hotel is one of the highest rated in this area."
There are no offers available.
Near The St. Regis Washington, D.C.:
- a 17 meters away brunch on Sundays in: St. Regis Bar
- a 31 meters away beef steaks in: Rare Steakhouse and Tavern
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The St. Regis Washington, D.C.: what do users think?
Lisa: You will hear the food and beverage director before you see him. During our trip, he raised his voice multiple times quite angrily - it was quite concerning to hear him speak to guest service staff in such a way and that he was comfortable enough to do it in front of guests, too. Otherwise, my husband and I had an absolutely lovely stay. Our room was amazing and there were lots of friendly faces. I also especially enjoyed the pillows, and I wish I had thought to ask what type they were as they were super comfy.
Hampus Engstroem: Don't forget to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a hotel. This website will compare thousands of booking web sites and usually will have prices a lot cheaper compared to others! Thank me later! This hotel is one of the highest rated in this area. I have been staying here for a long time. If you decide to stay here you for sure won't regret it. We went to St.Regis afternoon tea to celebrate the cherry blossom season and it didn't disappoint. The place is nice and their tea selection is amazing. It's a set menu. I personally enjoyed the savory part more. While the sweets were well represented and looked amazing, nothing tasted special but the scones. I highly recommend it I just wished that I have the choice of picking what I'd like instead of having little of everything. They offered a to-go box for the rest of the sweets though.
Sade Smith-Edwards: The hotel is amazing and me and my husband went here for the afternoon tea this passed Friday. It was our 5 year anniversary and we were thinking of staying the night after a fun day of hanging out in the city. Our opinion had changed when the person servicing us essentially never addressed me, even when I was the one asking questions. When my husband asked to have champagne, only HE got to taste it and I was blatantly ignored. She had her back to me as often as possible... That is until I was the one paying the check. I have NEVER, and I do mean never, been treated that way in any service capacity. This completely deterred me from book a night there. I'm sure the staff and hotel is wonderful but this was not a good look. And this was our 5 year anniversary. Probably will think twice before considering going here for a stay.
Ghaida Alshabnan: We went to St.Regis afternoon tea to celebrate the cherry blossom season and it didn't disappoint. The place is nice and their tea selection is amazing. It's a set menu. I personally enjoyed the savory part more. While the sweets were well represented and looked amazing, nothing tasted special but the scones. I highly recommend it I just wished that I have the choice of picking what I'd like instead of having little of everything. They offered a to-go box for the rest of the sweets though.
Squirrely: Five stars all around. The rooms are elegant, updated, clean, and comfortable. Each staff member I dealt with went above and beyond to help. I was especially pleased with the front desk employee who grabbed me a cup of coffee in the middle of the night when I had to catch an early flight. The location is excellent and there are plenty of restaurants and attractions within walking distance.
J. Jasmine Villanueva: My husband and I took a last minute trip to Washington and decided to take my parents to this facility and couldn't be happier. Rooms and service were nothing short of amazing. The staff at any St. Regis property NEVER disappoints. Oh, and it's literally a 3 minute walk from the White House and restaurants, etc. I highly recommend this hotel for anyone who is visiting Washington DC.
Sarah Morris: Unfortunately this was a disappointing and underwhelming experience. The hotel is pretty but lacks 5 star service. I have dust allergies and spent most of my time here with a clogged nose which miraculously cleared up when outdoors!! I assume this was to a lack of cleaning of their filtering system. The staff did their best and offered complimentary breakfast but I really cannot excuse having a poor night's sleep in a hotel? Certainly not worth the price ticket and I would choose elsewhere if I return.
Liem Huynh: We stayed for one night in the Metropolitan Suite in June 2022. The room desperately needs renovation and service was nonexistence. Disappointing experience overall. No prearrival email, no response when I emailed the butler service for restaurant reservation, zero communication from the butler during the entire stay. Unfriendly lobby staff, no greeting, had to open the door on my own at times. The Metropolitan Suite was old and in need of a renovation. Dirty pillow cases, worn out carpets, water from faucet smelled a little punky and we even found pieces of shattered glass on the floor. Only positive experience was the check-in, after that everything went down hill. Recommend trying something else while you’re in DC. Much better experience at the Ritz Carltons if you’re a Marriott fan.
Joe J.: Amazing tea experience in DC, probably the best in terms of service, flavor, presentation and selection of teas. The cherry blossom touch is a nice and pleasant surprise. Although it is on the pricey end, definitely recommend!
Ayesha SH: I attended the Whimsy event on April 1. Pros and cons below: Pros: Wine was good. We ordered a Napa cab so it was costly. Ambiance was decent. The best part was their waiters who were super friendly and hospitable. Cons: I was told parking would be validated prior to attending the event. On the day of they refused. We spent upwards of $600 and they wouldn’t validate the parking. Food was ok. I didn’t feel that great later at night. The princess thing was childish, hilarious, and unnecessary. Adults attend these kinds of events not kids. Overall not worth the money they charged us.
10. Hyatt Place Washington Dc/Us Capitol
Address: 33 New York Ave NE, Washington, DC 20002
Telephone: (202) 289-5599
Guy: Hotel
Web page: https://www.hyatt.com/en-US/hotel/washington-dc/hyatt-place-washington-dc-us-capitol/waszd
Review: "The road outside was very loud and I could hear every car going by ..."
There are no offers available.
Near Hyatt Place Washington Dc/Us Capitol:
- a 0 meters away put alarm: ["Hyatt Place Washington Dc/Us Capitol"]
- a 2 meters away latin music bars in: echostage
- a 28 meters away study cafes in: Sweet Science Coffee
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Hyatt Place Washington Dc/Us Capitol: what do users think?
Jessica Marie: I stayed here last week. Overall, I had a pleasant time and experience even though I did not get the room I initially paid and requested for. I paid for early check-in and Higher Floor Room. When I arrived I was given a key to a High Floor Room but someone was still in the room. Let the front desk rep know and was given another key to a lower floor room but still had a nice view. Room was clean and roomy enough space for two relax and comfortable. Breakfast was lackluster so don't have high hopes. Hotel is in a perfect location, close to great food spots, grocery store and my favorite Starbucks. 5 minutes from the Metro and Close to Downtown. I will stay here again on my future visits.
Melanie Brown: Hotel is nice, breakfast is good, everything was clean and well stocked. Giving 5 stars because the staff is exceptional! Above and beyond meeting every need and SUPER friendly! Another bonus is the cold water they keep in the lobby. It had ice and was full every time we came down morning or night. What a comfort for busy tourists, especially in the summer. There are drugstores, food and coffee right around the corner. And ubers into all of the tourist attractions were fairly inexpensive. We will be staying here again! dispense in the lobby
Derek Kruger: Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any room. This site will compare countless booking websites and normally will have prices much cheaper than others! You're welcome :)! This hotel is one of the highest rated in the area. I've been staying here for a very long time. If you decide to stay here you won't be let down. Hotel is nice, breakfast is good, everything was clean and well stocked. Giving 5 stars because the staff is exceptional! Above and beyond meeting every need and SUPER friendly! Another bonus is the cold water they keep in the lobby. It had ice and was full every time we came down morning or night. What a comfort for busy tourists, especially in the summer. There are drugstores, food and coffee right around the corner. And ubers into all of the tourist attractions were fairly inexpensive. We will be staying here again! dispense in the lobby
Pola P: The sheet of the bed was dirty. The road outside was very loud and I could hear every car going by while being in my room. The walls are very thin and I could hear people from the other room almost all evening. The bathroom door was very loud! It was squeaking. The breakfast wasn’t that good. The room was spacious and nice. The air conditioner was very easy to operate. The elevators were very fast and nice!
Sonny Iqbal: I stayed in this location for wife's birthday! The staff was very nice and courteous. They made our stay very special. The place was clean and the room has great views. Special thanks to the front desk staff and the General Manager who was present. I highly recommend staying here. Great location for activities in DC. Close to H street and the national Mall.
Jen Bradley: Pay for the valet or your car WILL be broken into!!! At least a dozen cars had a window smashed out during our stay & center consoles ripped out. They put two holes in my window trying to break in but couldn’t get it to shatter. Everyone else, not so lucky. When I told the front desk they said they tell everyone not to park on the street (when we arrived they said valet or street were the options, no warning whatsoever about the DAILY break-ins and complete lack of police presence). Breakfast was ok. Semi convenient location but not safe (vacant lots flank half the street). Coffee shop across the street was nice. Room wasn’t that clean. Needed a blanket for the pull out couch and had to wait 30 min, as no one was attending the front desk. Phone did not work. Need a key card to gain access to the lobby and to activate the elevator, even in DC that says a lot,
Erika Williams: Personally, this is not what I'm used to for a Hyatt and the 1st night I was very disappointed with the room to the point that I didn't want to be in it at all. However, the front desk staff was very accommodating and moved us to a different room for the remaining nights. The parking situation should definitely be fixed especially since the only true and safe option is to pay $53/night for valet unless you're ok with the possibility of your car being broken into. There were public parking lots available for a fee, but when we drove around those, there were cars already there with broken windows even being right next to the police department, so that should be changed. I also think that based on the location and the environment around this hotel, the price of the rooms should be decreased slightly especially with the limited parking availability. Another issue I ran into was that the room we booked for had breakfast included for an additional charge, but we found out when we got to the hotel that breakfast was included for everybody. However, I do want to mention that we booked through booking.com so I think that was more of a third party issue than the hotel's doing. I don't think I'll stay at this hotel again just because of where I prefer to stay, but I will also be sure to do a better job at using things like Google Earth to check the surroundings of a hotel before making a reservation there.
Melinda White: Stayed last weekend with friends. We booked two rooms and were given rooms 11 floors away from each other one of which was dirty and had no linens on the bed. We called the front desk to inform them and they stated they would have it cleaned while we were out for the day. Came back hours later to the room in the same unclean condition. We went to the front desk to resolve this as well as being double charged. They moved us to a new room and stated they would be discounting the rooms but instead they charged us an upgrade fee. So don't stay here if unless you are looking to be overcharged and stay in dirty rooms. Only good thing was the valet staff. Immanuel in particular was very friendly and helpful ensuring our cars were safe throughout the stay.
uthra pakkiriswamy: Towels were smelling full of smoke! That means they haven’t changed from previous stay or they haven’t washed properly. Whole room was filled with smoke. For 4 people, 1 shampoo and 1 soap was provided. Exhaust fan wasn’t working in toilet. Worst room service in my entire life! Kitchen, valet service was good.
11. JW Marriott Washington, DC
Address: 1331 Pennsylvania Avenue NW, Washington, DC 20004
Telephone: (202) 393-2000
Guy: Hotel
Review: "Wonderful service and housekeeping."
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- a 9 meters away consultancies: Dexis Consulting Group
- a 14 meters away restaurants with private lounge in: 1331 Bar & Lounge
- a 28 meters away centers to study journalism in: National Press Club
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JW Marriott Washington, DC: what do users think?
C R**d: Great stay! Very relaxing and comfortable environment with very friendly staff. It didn't matter if I was having breakfast, enjoying a drink at the bar, or walking out... Everybody was super friendly and helpful. Would stay again without hesitation. I had the added bonus of being able to see both the Washington Monument and the Lincoln Memorial from my room. Even saw the President's motorcade leaving for him to address the Senate. Awesome!
Casey Garber: Stayed for 5 nights 5/23/2022-5/28/2022 and it was excellent. We had a standard double room. Beds comfortable, plenty of outlets, large TV, very quiet. Room was spotless. We even had a nice view of the Washington Monument! The staff we encountered were all wonderful. We ordered room service one night and the food was very good and packaged well. The location cannot be beat! It's walking distance to just about everything depending on your stamina. By the end of the trip we were pretty tired. Metro station is only about 2 blocks away. Smart elevators were nice! Highly recommend staying here. My family of 3 had a great time.
John Tucker: Great location. Very nice staff. I had a base room with two full-sized beds. Only concern was that my top sheet was not long enough to tuck in...literally got in bed, pulled the covers up to my chest and felt a rush of air come from the bottom of the bed. Why housekeeping made the bed that was is beyond me... and when I tried to tuck it in, it was too short at the top to even come within 2 or 3 feet of the top of the headboard. Nice room otherwise.
Abigail Campos: Stayed for four days at this property. Centrally located to DC and is near several metro stations. Beautiful property and prices are reasonable. As a Titanium Elite, perks were limited. Lounge was closed but they offered 750 bonus points per day or a $60 breakfast voucher for the inconvenience. Interaction with staff was minimal but they do recognize your status and are reachable via the Marriott Bonvoy app. We did attempt to get upgraded but we're not successful. The room itself was a standard King and was beautifully designed.
Annette Tatum: Beautiful hotel, walking distance to all the monuments and the White House. Do not waste your money on a rental car because its easier to walk and not have to worry about parking. Excellent location and staff, will recommend giving this place a try when in Washington, DC.
Hampus Engstroem: Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a stay. They compare hundreds of booking websites and usually will have prices a lot cheaper compared to others! Thank me later! This resort is one of the highest rated in the area. I've been staying here for a long time. If you choose this place you for sure won't be disappointed. Stayed for 5 nights 5/23/2022-5/28/2022 and it was excellent. We had a standard double room. Beds comfortable, plenty of outlets, large TV, very quiet. Room was spotless. We even had a nice view of the Washington Monument! The staff we encountered were all wonderful. We ordered room service one night and the food was very good and packaged well. The location cannot be beat! It's walking distance to just about everything depending on your stamina. By the end of the trip we were pretty tired. Metro station is only about 2 blocks away. Smart elevators were nice! Highly recommend staying here. My family of 3 had a great time.
Brenna Belletti: Really beautiful hotel. The rooms are small but beautifully decorated and clean. We had a lovely view from our room as well. Convenient Starbucks coffee located in the shop in the lobby. I would stay here again!
Nick Principe: Solid choice for near the White House. Close enough to metro, food, and bars. Valet was organized and competent, which is very appreciated. Staff were good... it was nice to get daily housekeeping again. The elevators are great - sounds stupid, but once you get it, you'll agree...
Asma Alavi: The hotel is neat,clean. And the staff is friendly. The room was spacious. There is a corner bakery right outside the hotel. The location is amazing. Just 5-10 mins walk to all the attractions. We loved our stay there
Nathan Viehland: For the price of the rooms the beds should actually be big enough for 2 people. I don't know why they put 2 double beds instead of queens in the room. Second off they are as hard a rock. I have been to less nicer hotels and they would have sleep numbers in every room. This hotel is a joke and don't recommend for vacation.
12. Courtyard by Marriott Washington, DC/U.S. Capitol
Address: 1325 2nd St NE, Washington, DC 20002
Telephone: (202) 898-4000
Guy: Hotel
Review: "Housekeeping would speak to us and ask if we needed anything as ..."
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Near Courtyard by Marriott Washington, DC/U.S. Capitol:
- a 8 meters away 7-eleven Supermarkets: 7-Eleven
- a 16 meters away domino's pizza: Domino's Pizza
- a 25 meters away subway restaurant: Subway
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Courtyard by Marriott Washington, DC/U.S. Capitol: what do users think?
BC Turk: To start, the valet parking is outrageous but there is a garage literally right down the same road for about a third the price. The staff is super friendly. Housekeeping would speak to us and ask if we needed anything as we headed to the elevators. Everyone was always saying, Have a good day”. The amenities within the hotel room were good. We checked the sheets and filters and all was clean. Sheets are super thin but worked out okay. Fridge, microwave, coffee maker, and sink/bar. All the you need. I like the security they have coming in. It is a two minute walk to the Metro (red line). Would recommend for location being close to a walking path and the Metro.
Mohammed Mohammad: Stayed here for 4 days. Overall my stay was great. My stay included breakfast. This hotel is great in terms of service and kind staff. As for the breakfast, it's not an open buffet style. They have a menu and customer choose from it. Though the choices were limited, we enjoyed every breakfast dish we tried. Chef Mo is an excellent chef excited these dishes in a fine great way. Ladies tacking the orders also were very friendly and helpful. As for the location, it's a 15-20 min walk to the convention center and a little bit more to reach the attractions near to it. The only thing they need to add is an airport shuttle which currently not available. Enjoyed the toiletries with the refreshing lemon smell. Overall, thank you guyz for the great stay.
Garrett Robak: Extremely friendly staff from the front desk, the cafe, management, housekeepers, and valet. Everyone was so pleasant and made the stay that much more enjoyable. The hotel is very modern and has very comfortable amenities. The hotel is also located in a really great section of DC where there are a ton of restaurants and shops that are within walking distance.
Response: Greetings Garrett Robak, Thank you so much for staying with us at Courtyard Washington DC US Capitol and providing us with feedback on your experience. Our team understands that providing genuine customer service is the key element that makes our valued guests such as yourself continuing coming back! We hope to see you on your next journey to the Nation's Capital. Hotel Leadership Team
Shane Broyles: First off, the staff were all amazing! Everyone we passed said hello, asked if we needed anything. Front desk were always attentive and we're able to help with everything we needed! The ice machine on the floor we stayed at was a little unreliable, but it wasn't too bad to pop to another floor to grab it. Two notes: First was that housekeeping didn't come most days until after 5:30 when we were back in the room. Second, breakfast buffet was pricy and not warm, but other options are available. Convenient to the Red Line Metro (literally next door) All-in-all, I would happily stay with them again!
Cema-D Cema-E: My family stayed 1 night on the 21 of April 2022. We stayed in two rooms. Room 617 in which the heating system did not work and the room was excessively hot. The second Room was 330 in which the Toilet did not flush. Had to fill the trash can in the tub to make the toilet flush. On top of that, they charged me 1007.00 dollars for the two rooms, and the rate I was given was 183.50 for each room. My math says they stole my money through their practices. I would not recommend this particular hotel. I did try to speak to the manager but because I was white she just told me too bad that's the charge. Be wary of this business.
Jean Ng: We read a lot of negative reviews about this place and some is kinda true. Parking is an issue BUT we found a garage just across from the hotel inside the ELEVATION BUILDING which a full day charge is only $16 max. We left the car in the garage for the entire week stay and just use the metro as our main transportation. The room we got was nice and comfortable. Although we have an issue with the AC. The temperature is constantly at 73 even tho we set it for 68. A little stain on the couch but no big deal. The room also have good noise insulation (maybe I just slept through it since we walk so much during the day) Big shout out to Miss Nu who checked us in. She just brighten our day and made us feel special. There is a refreshment table set up with coffee tea water and cookies for free after the breakfast period. Tons of food options around and trader joe’s is just 6mins away on foot towards Union Market.
DK Adams: This trip was a treat for me since I had recently come out of the hospital. The staff was very friendly. The valet man was helpful as well. Our room was very comfortable. I'm glad we went.
ESB NYC: Busy and basic Marriott in NE DC. It was fine for what we needed but I’m not too enthusiastic. Room was clean. There were some kinda gross stains on the sofa/ottoman that were unappealing but we’re not too fussy. They charge $45+tax for daily parking but you can self-park across the street for $16 a day including tax, literally 3 minutes walk. The morning coffee situation was not very well organized. There were also some strange service issues with the front desk. We stayed in the same room but we utilized two separate reservations, the front desk seemed very confused about this and they came up to our room with a rather confrontational demand that we come downstairs to check out and check into the room again although we had been told on the phone that we were good to go. Not really a big deal but I felt that the aggressive posture was unnecessary and left me with a bad taste. On top of that, I am a gold Bonvoy member and I would’ve been entitled to a room upgrade which I declined for the convenience of remaining in the same room. One thing that I believe some other people commented about is that you cannot control the temperature in your room effectively. There is a thermostat and you can make the numbers move up and down a bit but it doesn’t appear to have any effect on the temperature in the room which seems to be controlled centrally. There were a couple of evenings where we were uncomfortably warm. On the plus side, you are just a couple of minutes from the Noma metro station and there is also a Dunkin’ Donuts close to that. You’re also about a 8 to 10 minute walk from the Union market area which has a Trader Joe’s and some great restaurants and other food options inside the market. If not for the convenience of the location and the comparatively reasonable price, this would probably be a three star review.
Kenneth McIntosh: This Marriott sucks badly. Forget parking unless you want to pay a lot extra for valet services. Free breakfast isn't exactly free and the place is beings renovated. At least I had a great experience at the Marriott in Long Island, NY.
13. Hilton Garden Inn Washington DC/U.S. Capitol
Address: 1225 First St NE, Washington, DC 20002
Telephone: (202) 408-4870
Guy: Hotel
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- a 31 meters away sausage casings stores: Harris Teeter
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Hilton Garden Inn Washington DC/U.S. Capitol: what do users think?
Matthew Hall: Really liked this hotel. Staff was great and the room was better than average. I appreciate the barkeep who was very professional and kept me entertained while we sat and had a cocktail. Rose was very attentive and made our check-in process easy. Valet was very spotty with the service, maybe they need more than 1 person certain times a day. The hot tub wasn't working when we arrived but was up and running before I left. Pool was a little cold but refreshing. I will definitely be staying again. This is the ideal location for those visiting DC.
Siobhan Walker: My stay was amazing. My room was spacious and so clean. The front desk was polite, helpful and very professional. Octavia was awesome. She was most helpful because the hotel I had a current reservation for had canceled my reservation and I had to make a reservation here last minute. She provided me the most outstanding customer service possible even with my frustration from the other hotel. Any questions I had was answered and my stay was relaxing. I definitely recommend this hotel to anyone.
g watson: Customer service here is EXCELLENT. Very friendly staff - extra praise to the office manager, Reina Munoz and guest agent Janay! Hilton - you should recognize this location and their staff, they go above and beyond their call to make guests feel welcomed and comfortable. All hotel/hospitality should take this location as the example for service. The rooms are clean, and quite comfortable and roomy - this hotel is conveniently located, just a short walk from Union Station. I was here for business and I was delightfully surprised for the work space and seating area. I was also happy to learn their fitness center is open 24hrs...with my stay being business in nature - it is difficult for me to get a work out in at most places, due to the limited hours fitness centers are available. 100% recommend the US CAPITOL location. If you want to feel welcomed and comfortable, stay here!
Angela Baca: The air conditioning in our room never worked even after they had someone come and fix it. The elevator stopped on every floor. The pool was available but it was foggy and couldn’t see the bottom of the pool because of this. Burned my kids eyes and mine. This hotel is older and not maintained well by Hilton. There are no fans in the bathroom so if you take a hot shower your whole hotel room fills with steam. The people are nice and it is located near a metro. Those are the only two things that are good about this hotel. Only stay here unless you just can’t find anywhere else to stay.
Response: Hi Angela Baca - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience with Hilton Garden Inn Washington DC/U.S. Capitol. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can investigate further and make this right.
Natalie Martin: The staff was nice and did what they could, but the hotel was overwhelmed and not well maintained. It is unequipped to have more than 1-2 guests arriving or departing at the same time. It also has intentionally inadequate air conditioning. I have stayed at Hiltons in other cities that also have valet only parking. They’ve all had a driveway to pull in and unload your vehicle. This one has only a small shoulder that a maximum of 2 cars can pull into. Everyone else has to just stop in the middle of a busy street. There were no luggage carts when we arrived, left or had to move rooms on the second night. Other guests also told us that there were no luggage carts when they arrived. On the first night the room was consistently hot though we could hear the AC cut on and off. After coming to look at it twice, the maintenance man determined that the compressor in our room was broken so we were moved to a new room (again no luggage cart, we had a lot of stuff as we were traveling with a toddler). The maintenance man explained that the AC units are motion activated so guests will always return to a hot room and it will always get hot in the middle of the night so that’s why it took him so long to figure out that ours was actually broken. This seems incredibly stingy for a Hilton (in addition to being illogical as it takes more energy to cool a hot room than it does to simply maintain temperature). Stay here only if you are a single traveler with one suitcase and don’t mind an 80 degree room overnight and when you return after being out of the room. Other reviews mention how slow the elevator is, that is also true.
Response: Hi Natalie Martin - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience with our service and amenities. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can look into this further. We look forward to making things right.
Geoffrey D: Parking valet lane is terribly short. Stains on the comforter. Breakfast included not properly advertised on elevator or through hotel. Laid out of first floor is very awkward, why have steps instead of escalator to second floor. Front desk staff were superb. All throughout the stay they were informative, helpful, positive and available! Wait for valet was not long at all, which was surprising. Minor issues, overall decent stay.
David: Very nice hotel - staff were very friendly and attentive to our needs. The Manager greeted us as we were leaving and just make the stay complete. Nice pool and restaurant - special call out Kevon our waiter for one of our evening meals. Great place to stay - close to a metro stop as well.
Chippy McLain: Guest services here should be renamed "guest hassles." Checking in and checking out were lengthy, frustrating ordeals. Paid valet parking was ineffective, slow, and overpriced--and apparently the only option. Showers were inconsistent, with cold winning two out of the three mornings we stayed. One of the two elevators was broken leading to overstuffed rides with no option of social distancing as well as long delays in the lobby. The spa had a new twist: a hot tub colder than the pool. I had hoped for a classy, Hilton experience for my family. I wish I had stayed at a Motel 6. I am thankful that I saw no rats inside the hotel. There were plenty just outside the front door; I assume due to the construction and vagrant tents across the street. This section of DC has some big rats. My littlest did think these were cool; my wife, not so much.
Sassy Sauce: The hotel is pretty decent. It met all of our basic needs. It was as clean as I think it should be but the rest of my party felt it was ok. Parking can be a little challenging in the area but we managed. The front desk staff were pleasant and very helpful. I would go back if I needed to.
J Cole: Great hotel. It is a very short walk to the Metro Red Train No Ma Stop to get anywhere in DC for just a 2 dollar fare on the weekends. The area also has a great brewery "red bear brewing company" which is very close by. The hotel also has a bar that looked pretty nice. The breakfast is hit or miss for me but it's as expected for other Hilton Garden Inns.
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