Best Cleaning Companies In Washington Near Me

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Karla Zimmerman
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1. eMaids of Washington DC

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49 reviews
eMaids of Washington DC
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 1201 Connecticut Ave NW Office 508, Washington, DC 20036

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 851-6353

Guy: House cleaning service


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eMaids of Washington DC: what do users think?


Vee Campbell: My tenant had a major stoppage which backed up into the basement bathroom and outer room. I needed the bathroom cleaned and ready for an inspection and appraisal. After a few misstarts, Maki was able to get the house on the schedule and get the house back to it almost original condition. Certainly, the job was done spectacularly enough that the folks coming through had no idea my tenant had stopped up the main line to the street. I will use eMaids again. Absolutely.
Response: Thanks Vee - glad we could help

K.A. Perkins: Finding turnover and house cleaning services has been no short journey. So, when I met Karen at a recent turnover cleaning I knew I finally found both. Not only was she super reassuring about leaving the place meticulous but she did exactly what she said! By the time she left there was no evidence of dirt, dust, or hard water stains. It was cleaned at the highest level - my level of cleanliness. And while I do not want to share my newfound secret cleaning weapon with the world, Karen is absolutely fabulous. Honestly, if I had the cash flow I would hire her...no offense to eMaids. Services: Moving-related cleaning , General housekeeping

Oliver Freeman: They have been cleaning our house for almost 2 years. I wholeheartedly recommend them. They are reliable, thorough, detail-oriented, and responsive. I have had a wonderful experience working with them.

John Newman: Great service! I would definitely recommend the cleaning team. They are absolutely reliable, responsible and professional. I found them as the best cleaning company among all those we have so far experienced. Very quick and efficient!

Allison O'Connor: I recently decided to have my home deep cleaned in preparation for the upcoming holiday season. I did a Google search and found eMaids of DC. After a few questions, we settled on a date and time. The team arrived as scheduled and immediately got to work. I couldn’t be happier with everything they did. I will most definitely be using eMaids again. Service: General housekeeping
Response: Thanks Allison we are glad we could help. Enjoy the holidays!!

Anna Porteus: A recent unfortunate plumbing mishap left me in dire need of a thorough deep clean throughout my entire house. Let me just say, if you’ve never lived through having portions of your concrete foundation jack-hammered up to reach pipes underneath, you have definitely missed a once in a lifetime adventure – and NOT of the good kind! There was dust and dirt everywhere. Cleaning it all up was not a task I cared to take on by myself. After doing some online research, I reached out to eMaids of DC. I explained exactly what I needed and why to Jasmine. She assured me eMaids could handle job, and they did! The team arrived right on time and went straight to work. It took a while because every surface had to be dealt with. But, when they were done, my house once again looked tidy and clean. With the exception of the holes in the floor – but that’s another story entirely. If you are looking to have a deep clean, I highly recommend eMaids. Services: Deep clean , Post-construction cleaning
Response: Thanks, Anna I'm glad we were able to relieve some of your stress. We truly appreciate your business. We truly appreciate the excellent review.

kim Vandecar: Positive: Professionalism, Quality, Responsiveness, ValueI have been using emaids for a few months now, and have been absolutely delighted at how sparkling my home is after their cleaning! Everything shines and smells fresh, and they don’t leave anything undone. Thorough cleanings, with real attention to details, has made my life so much easier (and cleaner)!Service: General housekeeping
Response: Thank You Kim

A H: Positive: Professionalism, Quality, ResponsivenessKaren and her team are awesome! She is prompt, thorough, and professional. Her and her team came to finish another teams job and I am extremely pleased. I will definitely use her services from here on out.Service: Deep clean
Response: Thank You - I agree Karen is amazing - She's hardworking and she cleans every home like its own.

Kay M: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueeMaids of Washington DC did a great job- I received a deep clean, and they came through and did just that! They were early, and went straight to work; their attention to detail was well received! I will be hiring them again!
Response: Thank You Kay. Really appreciate you business

Jonathan Butler: eMaids was fantastic! We have a golden retriever and it had been a good while since our last deep clean of our 2BR/2BA apartment. There was a lot of dog hair, dust, and dirt on surfaces and in those easy-to-overlook spots like base boards, blinds, etc. so we were especially looking for a cleaning service that was going to be thorough and diligent. eMaids ended up being everything we hoped for and more! I worked with Jasmine on the phone, who was very professional and eager to help. She answered all my questions and got me set up with a next-day appointment and was even able to offer the flexibility of sending 2 people over 1, to shorten the total time needed for cleaning. The next day, Miranda and Imani arrived perfectly on time and were very professional and thorough at every step of the way. They covered every surface, nook, and cranny and the apartment was sparkling by the end! We were very happy with our experience, especially when we've used other services that we felt left a lot of areas untouched and overlooked. Highly recommend! Service: Deep clean
Response: Thank You Jonathan for your kind words. Miranda and Imani are an amazing team. We really appreciate the awesome feedback.

2. iQ Cleaning

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68 reviews
iQ Cleaning
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 1155 F St NW #1055, Washington, DC 20004

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 759-3664

Guy: House cleaning service


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iQ Cleaning: what do users think?


Olivia R: I have used IQ cleaning multiple times, but ultimately decided to cancel due to a few incidents. The first incident was that they broke a picture frame above my bed. They did not call or leave me a note to notify me that the frame had been broken, but rather just left it for me to find. They did offer to replace the frame only after I reached out to them, but I got the frame a while ago and they were no longer being sold. The second incident was that they locked my cat in the closet for the entire day without water or his litter box. I understand that mistakes happen, but when someone not only marks that they have a pet, but also pays extra for that pet, I feel like a little more care could be helpful. I reached out to them and they did not offer to waive the pet fee for this cleaning. Their actual cleaning services are alright - not great, not terrible. There were definitely some spots that I had to touch up after they came. Their prices seem to be lower than many other cleaning companies which is why I didn’t really mind. Service: Standard cleaning
Response: Hi Olivia, we're sorry to learn about the frustrations you experienced while utilizing our services. We've taken your feedback to heart and are working diligently to improve our training and process both in-field and in-office to ensure our customers receive the highest level care available. It's regrettable that we've lost your business at this time but we hope for an opportunity to demonstrate our improvements to you in the future. Please contact our office directly in order to discuss this further. Many thanks again for your patronage and support.

Cav Stan: Critical: Professionalism, Quality, ValueI used IQ cleaning for my home. The cleanings were inconsistent but I tried to work with them. But the last straw was their cleaners being extremely rude. Please don't waste your time, you will not get consistent cleanings nor professionalism when an issue arises.Service: Standard cleaning
Response: Hi Cav, I'm so sorry to learn you had a poor experience with us and I appreciate you sharing your feedback. We're dedicated to providing consistent quality as well as premium and professional services. I see it's been some time since we provided service to you (roughly 1 year) and in the time since your last service with us, we have changed our hiring and training process as well as the systems we use to track and manage services and staff. With these improvements, we hope to avoid the concerns you experienced going forward. Please feel free to reach out to Nicole for a special returning-customer offer so we may demonstrate these changes to you - after all, we know talk is cheap. We truly appreciate the opportunity to care for you and hope to hear from you in the future.

T. Tree: We have been using IQ cleaning for more than 4 years. We paused our services during COVID and picked up a few months ago. The rates increased and our cleanings were not thorough. We also experienced two mishaps. The first issue was taken care of and the second issue was not. While online booking is convenient, the cleaning consistency is an issue since you never deal with the same house cleaners. The quality of service is just not the same as prior years. Ultimately, we have parted ways. I suspect the owner will reply to try and invalidate this honest and factual review. Service: Deep clean
Response: Hello T. Tree, I’m sorry to learn you’ve had this experience with iQ Cleaning. We’d like to investigate further to address these concerns, however, we’re unable to find an account that matches your Google profile name. Please get in touch with our office directly at 202-759-3664 so that we may assist further. We appreciate the opportunity to care for you and thank you for sharing your feedback.

Shivali Haribhakti: Hello, I used iQ cleaning a few weeks ago for a standard clean of my 2 bedroom 2 bathroom condo. I was disappointed with the service. They were not thorough, and left a lot of dirty spots on the toilet and the Bathtub. They also didn't put anything away in the kitchen or put it back to where it was originally. It ended up being more work cleaning up after them. They have not earned my recommendation. Service: Standard cleaning
Response: Hello Shivali, Thank you for your feedback. I am truly sorry to learn you had a less than stellar experience with your recent service. I would like the opportunity to further address these concerns, however, we’re unable to locate an account which matches that of your Google profile name. Please know we truly care about your satisfaction. It’s always our mission to wow you with an amazing service in our first attempt, but if we fail for any reason, we have a 100% Satisfaction Guarantee in place which states we will return within three days of the original cleaning to address any lacking or missed areas within the scope of your selected services. If you could please get in touch with our office directly at 202-759-3664, we would appreciate the ability to assist you further. We look forward to hearing from you and appreciate the the opportunity to care for your needs.

Morgan Scott: Cleaning was fine for my move in. The real issue is that they took my key home with them instead of returning it to the lock box. This was a major inconvenience as we did not have another key. We called within an hour of them leaving with no answer. We also texted. They returned the key the next day but we had to leave it unlocked for a long time. When we got home the door was locked but so was the outer door that we don’t have a key to. We had to call a locksmith to drill our door and waited 2 hours for over $200. This has been a major inconvenience and iq cleaning has ignored our request for a refund to rectify the issue. Service: Moving-related cleaning

Sharon Tang: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThis is my first time having my apartment cleaned, and I’m BLOWN AWAY! IQ Cleaning seriously went above and beyond. I keep seeing things that went above my expectations. They even made my bed. And cleaned my scraggly, dirty, rug!!! The place smells and looks pristine, and the price was a steal. BOOK THEM TODAY!Services: Cleaning, Standard cleaning

Marie Payne: Positive: Professionalism, Quality, ResponsivenessWe used IQ cleaning for our townhouse, and the first clean was FANTASTIC! We came home to a wonderfully cleaned home, and we kept finding details in the house that were clean that other cleaning services have not cleaned. We will certainly use iQ cleaning again.Service: Cleaning

Baxter Yarl: Had to lower my rating and can no longer recommend this company. The service provided is generally pretty good, but please beware that they will raise prices on you unexpectedly. After having been a long term customer (9+ months) at a certain rate, we paused our service for a few months due to being high risk and the COVID-19 pandemic. Upon resuming our service last month, we were told that the same exact service/frequency, for the same exact home would be $50 more per service - an increase of more than 30%, which, for our family, is no longer feasible. Disappointing given that we had come to think of this as a trustworthy, go-to service provider and yet we were blindsided with a random price increase explained only as an adjustment made on their end. To clarify further - we had been customers for 5+ years and paid $107/cleaning when we lived in a condo. When we moved to a home that is 600 sq. ft bigger last year, our rate was increased to $141 (to further clarify, our new home is 600 sq. ft bigger but we do not include one of the bedrooms in the cleaning, so the actual increase in area is less than 600 sq. ft. but we found the rate increase to be reasonable, at the time). Upon resuming our services after pausing for Covid, we were told that our rate would be increased to $191 for the same service, as we had been "underpriced" previously. Businesses sometimes have to raise rates, that is understandable. That doesn't mean a customer's review is "retaliatory"! Happy to provide receipts and email correspondence to support the above, as requested! Services: Standard cleaning , Deep clean
Response: It would seem this is a retaliatory review in response to our company asking the client to properly pay for the services requested. Admittedly, we failed to recognize and address the pricing discrepancy sooner. However, we cannot honor the incorrect rate and also sustain an effective and ethical business. When we attempted to address this discrepancy/error (one month prior to the discussion that lead to this review) directly with the client, we offered multiple options and tried our best to work with this long-term, five-year patron (the timeframe referenced in their review was for their newest address.) One proposal made was only an $18.45 increase to cover the unpaid areas and customize services to their needs... Additionally, we reached out to Baxter privately first to ask they consider revising this review to better represent what happened; this was not random, unexpected, or an inflexible 30% increase. If that was not agreeable for whatever reason, we suggested deleting this less-than-factual review. In reply, we were told everyone is entitled to an opinion. Overall, we had a very good experience with your family for many years, Baxter, which makes THIS ending all the more shameful. 😞

Melissa Sisneros: I have used iQ Cleaning for years now and I'm always impressed with how easy it is to schedule and communicate with their staff. They have an excellent website and their email communication is always prompt and neat. I've had to make changes, have dealt with issues of our Nest not allowing their code, etc - but every time, they have handled the situation completely professionally. I love coming home to a clean house and appreciate all the small touches they do to make it feel professional.
Response: We think you're pretty awesome too, Melissa! We truly appreciate your support and look forward to serving you again soon!! 🤩

Michelle Morehead: It was my first time using iQ Cleaning today. I needed a thorough cleaning before a friend stays in our apartment next week to dog-sit. The cleaners did a great job. Two cleaners arrived about 5 minutes before the scheduled time. It took them a little over an hour to clean my 1-bedroom apartment. When they were done, it was clear that they had moved light furniture and objects to clean thoroughly. I will definitely use again in the future. I booked online on Friday evening for 1030am Saturday morning. Within an hour, I was notified the time I selected was over-booked, but they were available to come at 830am on Saturday. I was very impressed with the speediness of their email responses, and that they could book with such short notice. Very convenient.

3. Elite Cleaning

LEAVE AN OPINION
45 reviews
Elite Cleaning
Location
4.8
Prices
4.9
Products/Services
4.8
Establishment
4.8
Customer Loan
4.8

Address: 3221 M St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 469-1924

Guy: Cleaning service


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Elite Cleaning: what do users think?


Y Sim: Weird company. Called to make an appointment for a move out cleaning service for a 1 bedroom 1 bathroom about 850 sq ft. No one answered. Then they messaged me at 1:30am... didn't get to message back till the next morning but never gave me a call only through message and didn't give a me quote and didn't explain any service what they were going to do.... messaged back because I was so skeptical and also only had about 1 week till move out. Well no answer from them so I had to call another company to get my service done... and yes they were professionals asking all the details and what kind of services I needed. Don't understand why this company has 4 stars.

Alicia Egolum: We trusted DC elite professional cleaning service to clean/prepare our 1 bedroom condo (652 sqft) for sale after renting it out. The rep informed me that the average 1bed/1ba would be ~$125 (understanding that this was an estimate); however we were billed almost double for poor quality work. The 2 ladies spent 3.5 hours in an EMPTY condo, yet the results were HORRIBLE! Absolute lack of detail! The manager offered to send another crew to redo the work; however when I tried to schedule them to come back I have yet to receive a response.

Gina: I’ve been using Elite Cleaning Service for about 4 years or so. I found them through a friends recommendation. They use to service my apartment, and now still service me at my townhouse. They’re very prompt and do an excellent job cleaning my home. I’ve used other services in the past but they are the best one I’ve ever used. I highly recommend them.

Paladin Homes LLC: Elite Cleaning Services is fantastic and fast. I would highly recommend to anyone looking to get their home clean to contact this company. I have not had any issues with them and I've been using them for several months. The same two cleaning people came on schedule and did a great job every time.

Soloshootsfirst: We changed services and pay more for Elite than our last cleaning service, but we find its worth it. Their service is great and they send you an email prior to cleaning as a reminder. I find they show great attention to detail. With previous services I would see quality of cleaning change from cleaning to cleaning, but not with Elite. We always come home to a clean house. We were so impressed than we have more cleanings per month as we see more value in their cleaning. We changed services based on the recommendation from a neighbor and are glad we did.

Janelle Suggs: Great cleaning service. Great customer service. They do a spectacular job wiping down, dusting, and cleaning every inch of my house! They don't work into the evening so you must have flexible availability during the week or schedule far enough in advance to get a Saturday. I've been using them for more than 2 years now and we love them!! Would definitely recommend!

Courtney Sieloff: I've been using DC Elite Cleaning for a few years, and I really like them. The same team cleans my house each time, so they know the space well. They can be flexible with schedules if that's what you seek, or they can set a schedule, which is great for regular cleanings. My favorite day of the week is cleaning day - I love coming home to a freshly cleaned home, and DC Elite does a great job.

Laura Franzini: I really liked the cleaning services. I had a Move Out Clean and they were on time and did a great job. Really good clean of the fridge and the baseboards. Overall, I will be recommending them to a colleague. Way less expensive than their competitors.

Denise Rollins: I have been using Elite Cleaning Services for over a year and I am thoroughly happy with the service. I have a 3 bedroom/3 bath row house, 2000 square feet. The ladies come on time and are thorough in getting into the nooks and crannies, bathrooms, kitchen and the rest of the house. You can't go wrong with Elite.

no no: First of all, their customer service and booking is so easy and fast. They communicate with you for reminders as well as follow up on how your service went. I appreciate that they take an active interest in how their employees are doing as well as how their customers are feeling about the service. They didn't miss a thing. I came home to the cleanest apartment I've ever seen. Seriosly, you need to give them a try; amazing! Brett

4. Think Maids

LEAVE AN OPINION
94 reviews
Think Maids
Location
4.8
Prices
4.8
Products/Services
4.9
Establishment
4.8
Customer Loan
4.8

Address: 3806 Porter St NW, Washington, DC 20016

Schedule: Closes soon ⋅ 8PM ⋅ Opens 8AM Thu

Telephone: (202) 848-1170

Guy: House cleaning service


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Think Maids: what do users think?


Cara Peters: Very disappointed. While the cleaner was nice and respectful, we are not happy with the service provided. It was very expensive and they did not make the beds, did not wipe down the cabinets in the kitchen, did not wipe down our coffee tables, did not move anything out of the way for vacuuming (only vacuumed the easy to reach places), did not dust thoroughly, and did not wipe down several surfaces. The house smelled overwhelmingly like lemon pine sol but I don’t understand why as it doesn’t seem like much cleaning was done. They did do a good job on the master bathroom and cleaning the kitchen range, but we are otherwise disappointed for having paid over $400. Will not be using this service again. Service: Standard cleaning

Gretta Martinez: I have used Think Maids for their cleaning services about 5 times now. While each cleaning has not been absolutely perfect, their personnel has done a good job of making me feel like I'm coming to a clean house. HOWEVER, recently I had quite possibly the worst cleaning experience ever. The cleaner came without a vacuum (each previous time the cleaners have had a vacuum), a swiffer, broom, and some other miscellaneous items. When I asked why he didn't have a vacuum he said "we don't need one if there is no carpet"...........I took out my own vacuum but he didn't use it. I came back when the cleaning was done to find my apartment feeling like, well, it wasn't cleaned at all. There was lint and dirt under the bed, and it wasn't just a small area, it was a good half of the space. The same under the couch. There were SHOE MARKS all over the floor. (Who doesn't take their shoes off or bring shoe covers?!) There was also some kind of yellowish gel on the floor (see photo) that honestly looked like snot. I passed a quick swiffer in the living room area and it came out dirty (see photo). The bathtub had also not been cleaned. I basically ended up having to clean up after the cleaning service. When I texted the person that coordinated with me, she was unhelpful and unwilling to give me a full refund and offered to send the same cleaner back out (????). They ended up giving me a 30% discount - as if that makes things better after having to CLEAN UP after the cleaners. After my experience today with a poor service and poor customer service, I will not be using this service again.

Kim R: I’ve used them a few times before but this time was awful. The recent cleaner was completely worthless. The first cleaner texted me to reschedule and it was inconvenient but I said okay. Then she canceled, allegedly sick but obviously had a conflict since she tried to push back my appointment. They arranged another cleaner to come who barely did anything. No dusting, mopping, sink was still dirty. He liked stacked a few things in the storage room which I didn’t even expect to get cleaned which is why I blocked it off. There wasn’t even a clean smell like I’ve had from every other cleaner and from cleaning myself. Then I ask for a partial refund and they say they want to send him out again. Like I’d let him in my apartment again. Service: Standard cleaning
Response: Hi Kim - this is Chris, the owner of Think Maids. I wanted to reach out personally here and apologize for the cleaners performance - we do not ever want you to have a bad experience and will always do our best to make it right. That said, I believe there may have been some slight confusion (through no fault of your own) here as it is our standard policy to send a different team back to perform a reclean. We would not send back the same team who had performed poorly on your latest cleaning as we understand how that can make for an awkward situation. The cleaner sent was new with us, and occasionally new cleaners do need additional training if performance is poor at first, as in this case. So again, I am very sorry about their performance and want to see if we can turn this around as we have enjoyed helping you keep your home clean thus far. If you would like to, please reach out to owner@thinkmaids.com (my personal email) and we can discuss this incident. I will absolutely stand by our policy of a free, full reclean of any missed areas with a different team so please let me know what days work best for you next week or the week after and we will make sure you come home to a clean home. Thank you,

Tara Boggaram: RUN DO NOT WALK AWAY FROM THINK MAIDS. They rescheduled with me four or five times, which resulted in them giving me a free clean, which was appreciated. Yet, during my free clean, they didn’t clean my basement because I didn’t select it as an extra. In addition the most egregious thing is that they RUINED MY BRAND NEW HARDWOOD FLOORS. I’m not sure what rose and her team did, but there are scratches upon scratches on my NEW hardwood floors. WHEN I RAISED THIS TO THEM THEY OFFERED ME COMPENSATION OF A FREE CLEAN. Are you kidding?! You ruined thousands of dollars of hardwood floors, won’t take responsibility and are offering me a free clean?!?? Try spekless or another company that has an easy interface to use, but is better quality, reliable and actually honest. Service: Standard cleaning

Paula Hyden: I was really disappointed by the quality of our “deep clean.” They sent a single person to do our one bedroom condo and it is clear that she wasn’t really interested. She brought very few cleaning supplies and no tools—she used our vacuum (which was fine, except that she didn’t empty the canister when she was done)—and spent well under 2 hours working. She left streaks on the mirrors and the stainless steel appliances, dirt on the living room rug, dust on the ceiling fan and the wood floors in the living room, cat barf on the kitchen floor (it was dry and vacuumed up easily), and she failed to wipe down the cabinets in the kitchen (the one service I specifically requested). She didn’t vacuum the sofa or chair in the living room, either, certainly something I consider part of a deep clean. To make things worse, no one from the company has responded to my concerns . I suggest you think hard before choosing thinkmaids. Service: Deep clean

Alex Krefetz: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGave me an accurate quote by phone. Cleaners messaged day of to ask if they could come by earlier, or keep the previously scheduled time. Excellent cleaning and clear communication, would definitely hire again.Service: Move-out cleaning
Response: Good Evening Alex - I just wanted to say thank you for booking with us and leaving this wonderful review. It was a pleasure coming to clean, and we look forward to helping out again in the future!

Tyler Whitaker: Critical: Professionalism, Punctuality, ResponsivenessCleaning staff did not show up without any notice despite charging me for the full service 24 hours in advance. I’ve been unable to reach anyone to request a refund and will have to dispute the credit card charge. Very unprofessional - do not recommendService: Standard cleaning
Response: Hi Tyler, My apologies but I believe there may be a misunderstanding. We place cards "on hold" 24 hours prior to each booking as per our policy. However, this is not a charge and is simply a pre-authorization. Sometimes, that shows up as a temporary charge on your bank statement but it is not actually charged until it is put through separately at the end of the day after your cleaning has taken place. When the hold was released you should have seen it drop off. That said, I apologize for any trouble you have had contacting us and would like to make that right. We try to be a very responsive company, and were slow in this instance. If you could reach out to me (the owner) at owner@thinkmaids.com I will do my best to make this right for you. All the best, Chris.

Julia Harris: ThinkMaids was a great experience for me! I was extremely stressed about getting my apartment cleaned because I never had time to clean it myself. I had never hired anyone before, and thinkmaids were extremely welcoming and friendly! They did such a good job in my apartment-especially because it is older so cleaning all the nooks and crannies must have been really hard. They were so professional and I am so thankful for them! Especially because they came during COVID-19 quarantine, I am so grateful for them! Would definitely use this service again!

Mike Ziarko: I hired Think Maids to clean my large home and it was outstanding. They were courteous, polite, and VERY detailed oriented with their cleaning. It was easy to book and I LOVED seeing their cleaning checklist on their website ahead of time, so I knew exactly what I was getting. Thanks again, can't wait for them to come back!

Karisa Blasco: Overall I'd say the service was fine. For a move out package I was surprised to still have a lot of soap scum on the shower doors (I had to scrub a lot of it off myself) and the floors looked clean but left our bare feet pretty dirty after walking around on it. It got the job done but I expected more.

5. MaidPro Capitol Hill

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26 reviews
MaidPro Capitol Hill
Location
4.9
Prices
4.8
Products/Services
4.8
Establishment
4.8
Customer Loan
4.8

Address: 1405 H St NE #2, Washington, DC 20002

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 399-3090

Guy: House cleaning service


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MaidPro Capitol Hill: what do users think?


Cierra H: We used MaidPro’s cleaning service for the first time yesterday and were super impressed. Booking was an easy experience, Alka was super helpful in getting us scheduled. Ana and Magdalena did such an amazing job cleaning our home! They thoroughly cleaned areas that needed it the most and also got hard to reach areas. They even organized and tidied things that I didn’t even expect them to but was great to see. Such a pleasant experience, and I’m so happy with how clean our house is now. We’ll definitely continue using their service :) Service: Deep clean
Response: Hi Cierra, Thank you so much for your kind words!

Chris Garay: My wife and I have been using MaidPro at our apartment for a few years now. They are consistently very friendly, super professional, and honestly provide a great value with their cleaning services. They have been flexible with our needing to reschedule at times, and our apartment always looks very clean and fresh after each visit. Highly recommended! Services: Standard cleaning , Deep clean
Response: Thanks so much! We appreciate your loyalty and kind words, Chris!

Kurt Tramontana: I first reached out to Maidpro when we moved in to our first house. They came for a construction clean and have been working with them for over five years now. Maidpro Capitol Hill is professionally run, prices are affordable and service is above and beyond. All of the Pros are great but we want to give a special shoutout to Mersa, who we have been working with the past several years, she is a rockstar, so kind, positive and always goes above and beyond. Services: Moving-related cleaning , Standard cleaning , Deep clean
Response: Thanks for the wonderful review, Kurt. Our team strives to provide you with the absolute best service and we look forward to keeping your home clean for years to come.

Suzanne Stradling: Positive: Professionalism, QualityWe've been using MaidPro for a year now, and they've consistently done a really good job. Other services I've used have done good work at first but quality decreased over time. MaidPro continues to do an excellent job each visit.Service: Standard cleaning

Jamie Keith: I’ve been using MaidPro for several months. Their service is consistently thorough and excellent. I have some art and antiques and they are very careful in cleaning not to harm them while doing a super job. They never miss an appointment and always follow up to make sure I’m completely satisfied. I’d recommend them highly.

Mark Schaefer: I have been using MaidPro for a couple of years and every time I come home I am thrilled with their clean. They're professional, thorough, and reasonably priced. It's such a great benefit to get a monthly MaidPro clean: it really helps me keep the apartment tidy all month long. Definitely recommend.
Response: We're glad that you've had such a great experience with our services and look forward to continuing to work with you in the future. Please let us know if there's anything else we can do for you.

Lauren Mandell: I have only used maidpro once, but I was THRILLED with their service. I walked in and the apartment has never looked this clean since we moved in! And our pets were happy, which meant the cleaning crew was kind to them and must have been good people (animals are a good judge of character). Everything was cleaned so well and thorough that the place was sparkling. It's relieved a huge burden and time constraint off of my shoulders and does that "deep clean" that is hard for just me to do. Maidpro, you're welcome back any time!
Response: We're glad that you've had such a great experience with our services--please let us know if there's anything else we can do for you.

mark schaefer: MaidPro is a wonderful and affordable cleaning service. I have them come in once a month and they do a really thorough cleaning that helps me to keep the place clean the whole month. It's a real joy to come home to a nice, clean apartment after MaidPro has been there.
Response: Thanks so much, Mark! We appreciate your loyalty and kind words.

Joel Weber: Positive: Professionalism, QualityBeen a maid pro customer for years. Very thorough work. Great professionals. (Michael is awesome).Service: Standard cleaning
Response: Thanks, Joel. We look forward to continuing to provide you with excellent service!

Knox Botsford: The company was friendly and personable in all phone and email interactions; however, I would warn others to think twice before paying the very high cleaning fee. Make sure this service is right for you and your home. Our apartment is less than 1,000 square feet with just four rooms and the price was near $300 before tip (the first time is more expensive because they say they use more products). The service uses a "49-point checklist," which sounds impressive, but in actuality means the cleaners do not go above and beyond. Also, any other services -- like window washing or a fridge clean are charged as additional fees. Even so, many of the items on the checklist were left undone, partially done or poorly done. It's possible this is a better service for someone who needs help with overall tidying and that sort of thing, but it is NOT a good choice for a general clean. We left the house tidy assuming this would allow the Pros to focus on the actual cleaning. We returned to a ton of dust, cobwebs, a half-made bed, a dirty microwave, and the fridge got unplugged and left off for a number of hours. The service does offer to come back and clean any areas that they missed from the checklist, but frankly, this is both awkward and frustrating in terms of rescheduling. They don't offer any refunds. We had a chance to discuss our disappointment with the service and were only offered a free fridge clean. Of course, if the price had not been so high, this really would not have been a big deal, but it's the most I've ever paid and certainly one of the priciest options in D.C. I know it's a tough season for our city's businesses, but at the same time I wish we had been warned before paying the fee. I hope this was a one off! Other reviews show this has been a great service for others. Be clear about your needs and/or consider other options for dusting, vacuuming & etc. FWIW some things done well: Enamel stovetop clean + tile shower was shining. Service: Standard cleaning

6. JAN-PRO Cleaning & Disinfecting in Washington D.C.

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517 reviews
JAN-PRO Cleaning & Disinfecting in Washington D.C.
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 10801 Main St Suite 100, Fairfax, VA 22030

Telephone: (703) 698-1200

Guy: Commercial cleaning service


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JAN-PRO Cleaning & Disinfecting in Washington D.C.: what do users think?


Lamont Phelps: Nina Settles has been my Ops Manager. Nina has made things easier for me with her great communication. She has has gone above and beyond to make sure needs for my business are taken care of .She is a great asset to the Jan-pro family.

Matthew Childs: Jeanelle Ivey is a great asset to Jan Pro. Her bubbly personality is very contagious and great to be around.

athena coates: Positive: ProfessionalismMy husband and I are new franchise owners, I'm happy to report so far so good. Nina has been supportive, flexible (we got married a week before we started), patient and informative. Every conversation she and I have I walk away learning something new. I'm confident she will help us achieve our goals.
Response: Hello Athena, Congratulations on your marriage! Thank you for your positive review, your feedback is greatly appreciated!

mamalama923: I cannot say enough good things about Joy Nicholas and Nina Settle with Jan-Pro of DC! My company has used their services for almost 2 years. Joy and her team do an amazing job! The highest quality cleaning service. I always rate them a 10! Professional and personal service is their top priority. Nina Settle, the Ops Manager, comes in for her monthly inspections and rarely finds an issue, but if she does, it is immediately taken care of! I don't even need to give it a second thought! You can trust that your office space will be safe and secure and in good hands each night, not to mention, clean the next morning! I would highly recommend Jan-Pro for any commercial customer shopping for cleaning services.

Selena Stone: Positive: Professionalism, Quality, Responsiveness, ValueThe great service that I received from Nina and Jeanelle is incomparable. Nina always answers my calls and caters to my needs. Jeanelle makes it a point to thourouly explain and answer any questions I may have. If she doesn’t know the answer, she will surely figure it out swiftly. You both are amazing ladies!

Randy Kitchen: Jan pro is a great company. Mr and Mrs. Jackson do a fantastic job at making and keeping the customers happy. I was very impressed with the work they did. They’re very professional and polite. I first spoke to Crystal who i think is absolutely amazing. I explained what i wanted done and she had the guys out here the next day. Thank you guys so much and keep up the good work.
Response: Hi Randy, thank you for your positive review regarding Franchise Owner Crystal Jackson, your feedback is greatly appreciated!

Joanna W.: I could go on and on about the service that Joy Nichols provides our office, to sum it up- EXCELLENCE! She is extremely detail oriented, thorough and thoughtful. Myself and Staff have 100% full confidence in the cleanliness of our office and that is Thanks to Joy! Nina Settle (Ops Manager) is very professional and attentive to any of our request and needs as well! JAN-PRO Is the Best!

Janet Bixler: We are very happy with this cleaning company.Nina is our ops manager and she is wonderful. We never have to wonder if our facility is getting cleaned properly, because she comes in every month to inspect. She always ask if they could be doing anything better, do I have any issues and always makes me feel like a valued customer. Also, I would like to thank Herbert, as he came in and gave me some instructions on how to maintain the care of our VCT floors. Thank you Jan-Pro, for all that you do to keep our facility looking it's best.

Connie baker: Jan-Pro has been our cleaning Company for the past 5 years. I really have been happy with the franchise owner that cleans our facility. Our ops manager Nina, is very responsive, professional & polite when she does her monthly visits. In the past five years, I have had the opportunity to speak with many of the staff at Jan-Pro and everyone has been Very helpful.

Jerry Griffin: Positive: Professionalism, Quality, ResponsivenessJeanelle is amazing! She always answers the phone promptly and with great courtesy and professionalism. She is very knowledgeable and always finds a way to resolve my concerns. It is a pleasure to do business with people like Jeanelle.

7. U Street Commercial Cleaning & Sanitizing

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19 reviews
U Street Commercial Cleaning & Sanitizing
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 1503 9th St NW Suite #202, Washington, DC 20009

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 800-2672

Guy: Commercial cleaning service


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U Street Commercial Cleaning & Sanitizing: what do users think?


Haowei Wei: Positive: Professionalism, Quality, Responsiveness, ValueRecently I hired U Street cleaning company to clean our buildings garage and stairwell. They did a fantastic job. We still have some projects in the making. Yoseif is very responsive to all my questions. Highly recommended!!!

Ryan Varley: Positive: Professionalism, Quality, Responsiveness, ValueU Street Commercial Cleaning were professional throughout the entire process of getting a building clean for my company. Yoseif was great and understood my goals of the project and gave me a very fair price for their services. Would recommend

Karla Goodson: I highly recommend U Street Commercial Disinfection & Sanitizing. I reached out to several cleaners looking for a quote and U Street were the most responsive, could schedule me the fastest, and they even had the best price (by far). They were efficient and pleasant to work with. They cleaned laminate floors, stainless steel equipment, bathrooms, and a butcher block counter top.

Peter Nesbett: Positive: Professionalism, ResponsivenessI hired them to clean the facade and windows of my business for a holiday party and they were very thorough and efficient.

paulos mesmer: Positive: QualityU street is one of the most professional company I ever seen. Their staff is very polite, capable effective. They completed their job on time . I recommend to use their service .

Tedros Habtemariam: Positive: Professionalism, Quality, Responsivenessthey provided the best professional service in a timely manner with reasonable price. i will do business again and i recommend to others too.thank you Mr Aradom for the great service and professionalism!

Yosief aradom: Professional, After not using them for a year because of Pandimic, our Resturant was in bad condition never been clean. I’m back to scheduling daily cleanings. The team are polite, professional, hard working, and take pride in their work. more over & good thing about this company is the owner himself supervised after his team completed the work he always come to inspect my restaurnt , Customer service means a lot to them.

Micheal G: we have been using U street cleaning to clean our restaurant hotel for the past 3 years and we are very satisficed with the service each time.

Michael Michael: Positive: QualityExcellent service. Have been using them for sometimes and they’re very polite and helpful. Highly recommend.

Joseph Aradom: Positive: ProfessionalismGreat work, I recommend U Street Cleaning

8. Beltway Cleaning Services DC LLC

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22 reviews
Beltway Cleaning Services DC LLC
Location
4
Prices
3.9
Products/Services
3.9
Establishment
3.9
Customer Loan
3.9

Address: 2634 12th St NE, Washington, DC 20018

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 223-6950

Guy: Cleaning service


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Beltway Cleaning Services DC LLC: what do users think?


DC Hyp: Critical: ResponsivenessOur trash room on ground level of condo building has a roach infestation due to poor service. DCRA was involved and is issuing infractions of infestation. Very filthy. No oversight by Management.Service: Cleaning

mario nunez: Bot a good job

Bart Villalobos: Best in the area!

Brenda D: Excellent

Adolfo Alvarez: (Translated by Google) Excellent service in cleaning (Original) Excelente servicio en limpienza

aracely Diaz: (Translated by Google) The worst company 👎(Original)La peor compañia 👎

9. Ecoverde Maids

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225 reviews
Ecoverde Maids
Location
4.7
Prices
4.8
Products/Services
4.7
Establishment
4.7
Customer Loan
4.7

Address: 914 Silver Spring Ave #116, Silver Spring, MD 20910

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 618-0562

Guy: House cleaning service


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Ecoverde Maids: what do users think?


Anna Grace: Bianca and Marilyn did an outstanding job transforming a complete mess into a sparkling clean apartment. This was a very large job and I was very pleased with the results. They arrived on time, were friendly, thorough, and professional. I will definitely work with them in the future. Communication was through text and phone with a manager and was clear, friendly, and accurate. Overall this was a great experience and I'd recommend this company for any kind of cleaning job. Service: Move-out cleaning
Response: Thank you Anna. Feedback like this and from customers like you make our day. It was a large jobs and our Cleaning Techs did their best. We are here for you, anytime!

Brian Epling: Positive: Professionalism, Quality, ResponsivenessExcellent service! They were able to come on short notice, were responsive, and kept us informed of the arrival time. Marilyn did an excellent job with the deep cleaning service - the place is spotless. She was professional, friendly, and was great with our dog. We will be booking again!Services: General housekeeping, Deep clean

Max Behrens: Ecoverde Maids does excellent, professional work. Jacqueline and Irene have both been timely and have worked hard to keep our home looking great. Our floors have never looked better. Of particular note, Ecoverde's website and scheduling system is the best I've used. Khadijah is our point of contact, and she clearly has the place running very smoothly! Service: Standard cleaning

Zach F: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI have used Ecoverde at two different houses now and they do an excellent job. They are easy to book and communicate with, the cleaners do a terrific job, and the prices are reasonable. I would highly recommend!

C Anderson: Ecoverde Maids let me know about their flash sale that allowed me to stay within my budget. As an immunocompromised patient, I appreciate and value that Ecoverde Maids complies with CDC protocol - their staff is fully vaccinated and boosted and they wear PPE at all times. I highly recommend choosing them for all your cleaning needs. Gladis, my cleaning technician, was thorough and pleasant to be around! Thank so much! Service: Standard cleaning

Lori Jackson: Positive: Professionalism, Punctuality, QualityIrene cleaned our house and did a fabulous job. We signed a contract with them. Professional, easy, calm with pets, pricing transparent, showed up on time. Great job!Service: Standard cleaning
Response: Thanks so much for your kind words and 5 Star Review. This means a lot to us.Thank you for choosing us!

Emily Williams: Positive: Professionalism, QualityIrene was excellent!! My husband and I just had a baby a few months ago, and apart from the occasional vacuuming, basically no housework was being done. Irene came and left the house sparking and smelling amazing just in time for our families to come visit for Christmas. Cannot recommend enough!Service: General housekeeping
Response: Emily, thank you so much for sharing your experience with Irene, she is an amazing worker and it's great that she got your house ready for Christmas! Thanks for being part of Ecoverde Maids!

Allie Berg: Positive: Professionalism, Quality, ValueGladis from Ecoverde Maids came to our office/studio space. We are an art organization so we tend to make a bit of a mess. Gladis was friendly and professional, and did an excellent job cleaning our space. We would happily recommend her and Ecoverde Maids to anyone looking for a local company to clean their office or house.Service: Office cleaning
Response: Thank you so much for taking your time to share your experience and recommending Ecoverde Maids!

Madolyn Britt: Positive: Professionalism, Punctuality, Quality, ValueWe have had Ecoverde Maids come to clean our house regularly for the past year and have never been disappointed. Elena normally cleans it and she is always here at 8 AM sharp and does a very thorough job. Jackie cleaned for us last week and also did a great job. We appreciate their hard work!Service: Standard cleaning
Response: We are happy that you have had a great experience with our team Madolyn!

Anna Durie: Positive: Professionalism, Quality, ResponsivenessEcoverde Maids is a fantastic house cleaning service! They cleaned my townhome from top to bottom and it was spotless! Jackie was so sweet, also! She took the time to even make cute floral designs with my spare toilet paper rolls! The extra touches show why Carolina and Ecoverde Maids are a step above the rest! Highly recommend!Service: Standard cleaning
Response: We really appreciate your opinion Anna! it was a pleasure to be able to clean your home, we are glad that we could give a result that satisfied your standarts and expectations. Thank you so much for taking your time to share your experience with us!

10. Chappell's Cleaning Services, LLC

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8 reviews
Chappell's Cleaning Services, LLC
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 1231 Good Hope Rd SE Suite 9, Washington, DC 20020

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (240) 318-5380

Guy: Commercial cleaning service


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Chappell's Cleaning Services, LLC: what do users think?


Eric Kintner: Wardman Wines has been working with Chappell's Cleaning Services for over 6 years now to clean our front window and awning. They are friendly, prompt, professional, and effortless to work with. Thanks again!!
Response: Eric, Thank you for your review. It is greatly appreciated!

Middle C Music: Very helpful people - everyone there is really communicative, and they always do an incredible job cleaning the store. 100% recommend Chappell's! -Nick
Response: Nick, we really appreciate your business!

Kirstin De Mello: The cleaning service of our office building is excellent, even going above and beyond. It had not been cleaned for a year during the pandemic. Chappell's Cleaning Service came in and made it sparkle! I appreciate the friendliness of the owners and the fact that I can speak to them directly. I can tell they really value a positive relationship with clients in addition to quality service. Their monthly cleaning service has met all of my expectations and more. Thanks, Chappell's Cleaning Services!
Response: Thank you so much for your kind words, Kirstin. We really appreciate you taking the time out to share your experience with us!

Lisa Derkazarian: I am a new owner of an older condo. Chappell's Cleaning Service performed “move-in” cleaning services a few days before my things actually arrived. The services included a deep clean of the kitchen top to bottom, high dusting and baseboards in all the rooms, and more. They also did an electrostatic disinfecting spray service throughout the whole condo. Tonya Chappell and her team were all very professional, personable, and eager to help. The price of the services was reasonable, and was well worth the peace of mind I gained knowing that this place was ready to be my home.
Response: Lisa, Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you!

Nate Biroschak: Great team to work with. Serviced our retail location within 48 hours of calling. Very prompt and professional.
Response: It was a pleasure working with you and your team! Thank you for the opportunity!

Susie Adib: Positive: Professionalism, Quality, Responsiveness, ValueChappell’s cleaning is great! They are thorough, great customer service, and informative. I would recommend them to anyone who had a business or for your own personal cleaning!

Dolores Brooks: The cleaner did a great job, iI will use the service again and share my experience with friends.
Response: Thank you for your business!

11. Next Day Cleaning

LEAVE AN OPINION
199 reviews
Next Day Cleaning
Location
4.6
Prices
4.5
Products/Services
4.5
Establishment
4.5
Customer Loan
4.5

Address: 2832 Dorr Ave Unit D, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 615-7744

Guy: House cleaning service


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Next Day Cleaning: what do users think?


Sara Hite: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey did a move out cleaning for me. They were able to get me scheduled last minute which was so appreciated. They did an AMAZING job. Everything was sparkling clean and pristine. I was so impressed. It was worth every penny. I will be using them in the future and will recommend them to everyone. Wonderful job!Services: Deep clean, Moving-related cleaning

Yee River: I am happy with the cleaning service. The maids were prompt and did a thorough cleaning job. They brought all the cleaning supplies and even have a company van with their logo on it. The price is reasonable, I think, but I did not do any price comparison. The Office kept me in the loop - with reminder notifications via text and email. The only thing is that the maids did not give me a receipt when they took my money. Service: Moving-related cleaning

Hunter: I used them for a move-out clean. The townhome was empty and I had them use a keybox to gain entry -- They kept me up-to-date leading to the day of the clean. The day after my schedule clean I went to check on the place and it was spotless. They did a better job then I even expected. Floor boards, sinks, toilets, cabinets, floors, even the fridge and microwave (included in move-out cleaning) -- all looked amazing. I also included the carpet cleaning add-on , which they subcontracted to Shiny Cleaning. The subcontract was painless and also stayed in touch the whole time and did an amazing job. While the price was a bit more then other places - the cost was well worth it. I'm confident I will get my security deposit back on this lease now. Service: Moving-related cleaning

L P: The Next Day Cleaning personnel are professional, friendly, flexible and care about their clients. The products used are not toxic or damaging. I recommend Next Day Cleaning Service to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and products as I have been. Do yourself a favor, hire Next Day Cleaning Service and you will love them as much as we do!” Service: Deep clean

Greer Uptegraft: I am a local realtor and I rely on Next Day Cleaning to do a thorough deep clean before I list a client's home. Next Day makes the home look beautiful and their pricing is very reasonable. I've never had a problem getting an appointment with them quickly. I'd certainly recommend their services to homeowners and other real estate agents. Services: Deep clean , Moving-related cleaning

Cameron Davis: Positive: Professionalism, Punctuality, Quality, ResponsivenessThe two ladies that cleaned our home were wonderful. They did a thorough job and were very intent on making sure we were satisfied with their services. They left our home sparkling clean and had very good attention to detail. They were also professional and super polite.Services: Deep clean, Moving-related cleaning

Roz Chatman: I thought I had enough energy to clean my place after I moved out. I DIDN'T!!! I phoned Next Day Cleaning and they were able to schedule literally...the next day!! The two ladies that cleaned were very pleasant and worked hard. No wasting time, talking, etc. They came to work and and got it done! I was very pleased with them and would use them again. Thank you!! Service: Moving-related cleaning

Avani JS: Positive: Professionalism, Punctuality, QualityNext day cleaning is bit pricey but overall they did great work. Very happy with their service. We bought this 20 year old house and they made it usable until we can renovate things.Service: Deep clean

Jewel Pender: We hired this company before but was disappointed because of a work order we scheduled for today 4/1/22. We are upgrading their review slightly because the owner went out and found another company to get the job done. They also cut our original cost in half, so we appreciate this very much. But, if I hadn't call to see if they were on schedule which was 2 hours before they should have arrived, we wouldn't have known they would not be coming out. So we thank you Mr. Manager for making a wrong right. Service: General carpet cleaning

Raynesha Brown: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI contacted last night (4/12) and they booked me for the next day between 1pm - 2pm (4/13). The ladies came in and started cleaning immediately. They did such a great job. I will be using the monthly.Services: General housekeeping, Deep clean

12. Maid To Clean

LEAVE AN OPINION
70 reviews
Maid To Clean
Location
4.7
Prices
4.8
Products/Services
4.7
Establishment
4.7
Customer Loan
4.7

Address: 3637 Russell Rd, Alexandria, VA 22305

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (703) 299-0101

Guy: House cleaning service


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Tracy Lustig: I have use Maid to Clean twice for deep cleans and have been amazed each time at the level of detail! They get everything done, and very quickly. We first used them after we hadn't had the house cleaned in over a year (pandemic), and we had not kept up with things very well. It was like a whole new house! I cant believe how much they get done in just a few hours. I will be continuing to use - thank you! Service: Deep clean
Response: Hello Tracy, we're so pleased you were happy with our cleaning services. We look forward to working with you again!

Peter Hanke: All but one of the teams that came to my apartment to clean did a wonderful job. When there was one team that came when I was ill, and did a poor job, the manager in the office was fairly polite, aggressive at times and implied that I was making up the problem. She also accused me of having a cleaning crew come while I had Covid, which is something I would never willfully do and I isolated while the cleaning team was here and I thought I had a cold. She also questioned my honesty when I called and realized that an antique Waterford wineglass was missing and probably broken by the one team that did a poor job while I was ill; as I would never lie about auch a thing and was basically blown off, being told that “they were bonded” and therefore the cleaners are not responsible, I would say this was the lowest level of customer service from a manager I’ve ever encountered. (I would have called the owner of the business if I knew how to.) There is more to say but the quality of work is generally very good and the cleaners are very thorough. They mostly have done a great job. That being said, if you have a problem with anything or someone accidentally breaks one of your family’s Waterford wine glasses, you can expect understated hostility, defensiveness and zero customer service in solving the problem from the office manager. Service: Standard cleaning

Jenn Stowe: My experience with Maid to Clean has been wonderful. Marleny and her team show up each week and make our house sparkle. The whole team, (Group 11 - Enamorado, Mirna and Franci) is a delight. I not only look forward to how clean my home will be when they finish, but I enjoy their personalities. They are consistent, efficient, and hard working! I can't say enough about how pleased I am with the service I have received from Maid to Clean. Service: Standard cleaning
Response: Jennifer, thank you so much for the great feedback! We look forward to continue providing exceptional services for you.

Sarah Snoots: Hired MTC for initial deep clean with future recurring cleanings, in the thick of the holiday season (think: a couple of days before Dec. 25) and they squeezed me in before New Years! I am blown away by their attention to detail, their eco friendly methods, their promptness, and their courteous communication. I walked into a house that felt happy! Sparkling and shiny. Things that I thought were just permanent stains, they magically removed. I mean, years ago someone spilled nail polish in a toilet bowl and I've never been able to get it off. Well, it's gone now. GONE! Yes, they are more expensive than a lot of other places. They are also less expensive than a lot of other places. Knowing that their staff are employees not independent contractors, that they are paid a living wage, that they are long term employees, and that I'm supporting a woman-owned, local business makes spending a little more worth it to me. It's a reasonable price to pay for the quality of work and service they provide. Service: Deep clean
Response: Hello Sarah. We greatly appreciate the positive feedback. It has been a pleasure to continue working with you!

Erick Lord: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent, dependable and responsive cleaning service in the Alexandria, VA area. We've used Maid To Clean for nearly six years and the service has always been outstanding.Service: Standard cleaning
Response: Hello Erick, we are so pleased how content you are with our services. We look forward to continue providing exceptional cleanings for you!

Michael Coady: I recently hired Maid to Clean (MTC) for a deep clean of my townhouse style condo (1,500 square feet). This was the first professional cleaning after five years of remodeling projects along with the daily wear and tear of a dog and two cats. I was very impressed with how transparent MTC is on their pricing and they were over-communicative during the lead up to and on the day of the visit. Tatiana and her team took the time to introduce themselves and then set out one the four hour cleaning. They delivered on their promise to do a very detailed cleaning! Appreciated the fact that they use pet-friendly cleaning solutions and that leave the home without an overly strong smell - just clean and fresh. It was a noticeable difference! Off to a great start and I plan to use them on a recurring basis. Service: Deep clean

Liz Greenlaw: The Maid to Clean crew recently completed a top-to-bottom deep clean of our 2-level condo (2 bedroom, 1 bath). I could not have been more impressed! Everything was sparkling clean, and they didn't leave one speck of dust behind! They were professional, punctual, very responsive, and extremely easy to communicate with throughout the whole process. I would highly recommend them for their wonderful work, and I would use them again for another cleaning job! Service: Deep clean

Ashley G: I’ve used many cleaning services during my 20+ years of living in the DC area and in all honesty, Maid To Clean is positively the best service I have ever experienced. Scheduling the appointment was a breeze online and the home office worked with me to get the appointment I preferred. The three ladies who came were very gracious and polite and really took their task to heart. I had no idea they would clean some of the areas they did and I was surprised for days finding things that had been cleaned. My appointment was for a one-time deep cleaning but I was so pleased I have decided to bring them in on a regular basis. I have no hesitation in recommending Maid To Clean for any cleaning services needed.
Response: Hi Ashley! Thank you for allowing us to keep cleaning your home. We take great pride in our attention to detail and hard work. We're so happy to hear you have been and remain pleased with Maid to Clean's services. Your patronage is so appreciated and valued!

Donya Smith: I received excellent service from Maid to Clean. The 3 ladies who cleaned my apartment were so sweet and professional. I left my apartment to get out of their way and when I returned, I was beyond impressed by the high level of care they took in cleaning my apartment. They were so thorough and went above and beyond to clean everywhere including areas that I didn't think were part of the service. I will definitely use Maid To Clean services again! Service: Deep clean
Response: Donya thanks for sharing your positive experience. We appreciate it.

Angela Pelletier: We have trusted Maid to Clean for several years now. They are thorough and efficient and respectful of our home. We particularly like that the crew are all paid a living wage and have a chance for advancement. (And it definitely shows in the attitude and results we get from our crew!) On the very rare occasions we've had an issue, the response is always quick and satisfying. Very happy with this service!
Response: We work hard to make sure customers like you, Angela, as well as our staff feel taken care of and appreciated. Thank you for your patronage and communication with our team!

13. Bio-One DC

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57 reviews
Bio-One DC
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 1050 Connecticut Ave NW Ste 500, Washington, DC 20036

Schedule: Open 24 hours

Telephone: (202) 699-2333

Guy: Commercial cleaning service


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Bio-One DC: what do users think?


Cheryal Stokes: I contacted Bio one DC to come clean my elderly father’s house due to an infestation of mice. I first met with Tony. He is very personable and professional. Today 5/12/22, Lawrence & Jermain came to do the job. They arrived at the designated time. They were fantastic! Very professional. They did an absolutely phenomenal job. They even did the dishes. They cleaned and moved furniture. I am very satisfied and thrilled that they came and took care of the house. I absolutely recommend Bio One DC.

Shandra Womack: Positive: Professionalism, Quality, Responsiveness, ValueBio-One DC is a very professional company with a speedy response and cleaning the unknown. They completed this job in 60 minutes. I will be referring them to others and using their services as needed. I'm a customer for life. I've also attached some before and after pictures.Thank you Bio-One 🙂 😊

Kristi Swanson: I can’t begin to express my gratitude to Tony and the Bio-One DC team. I came to DC to begin the process of handling my late Uncle’s estate and belongings. I was more than a little overwhelmed at the condition of his apartment and the sheer volume of “stuff” it held. I called Tony on Friday night and he had a crew meet me Saturday morning. Lawrence and Jermaine were incredible! They were friendly, compassionate and more than prepared to handle the task at hand. I’m still amazed at the difference after they spent the better part of their Saturday (6 hours) tackling the chaos. They were incredibly efficient and did an amazing job. I highly recommend Tony and team.

deirdre cunnane: I had a very positive experience with Bio-One DC. Everyone I dealt with was professional and kind. They were extremely responsive and did an amazing job and offered to do extra tasks to help us out. While they were in the unit, they would FaceTime to ask questions to make sure they understood what we wanted and show us the progress they were making. The finished product was better than expected. I would highly recommend Bio-One DC to anyone looking for this type of cleaning service. I want to give a special shout out to Jermaine, Lawrence and Tony who made a difficult time less difficult.

Towana Gooch: I called Bio-One spoke with Tiny regarding a dear friend's residence without hesitation he explained his company process and said not to worry they could make a difference. I had to write an endorsement for the work this team of men have done; to endure such an undertaking with compassion and encouragement all while diligently purging three levels within the home. Afterwards coming back and sanitizing each area. Not once did I see a look of disgust. Total professionalism exhibited. Tony gave recommendations to continue maintaining a more healthy living environment. If you know of someone in need of this type of service be a friend provide the support and call Bio-One (Tony) will provide courteous professional service. On behalf of my dear friend Thank you so much. Continue doing exceedingly bless work. Ms.G & Robert

Garrett Randall: The team was on time, smart, caring, compassionate, efficient, experts at cleaning and disinfecting everything. I had become a hoarder and three months severe back pain prevented me from keeping my place up. It was awful but I felt no shame with the way they handled things. They restored my apartment to being spotless and clean for a healthy living environment as I recover from my spinal fusion surgery. They even found my missing Apple Pencil. I have a new life thanks to them. I cannot recommend them more.

Ada Martin: I called Bio-One on a Sunday to inquire about having a bathroom that had extensive sewage contamination from a toilet backup that was discovered weeks later. Tony was extremely responsive and professional assuring me that Bio-One could handle the job. Tony was even willing to try and schedule the job the same day, however I ended up opting to schedule the appointment on a subsequent day. Tony called me the next day on Monday to see if I was able to have the job done later that day. I agreed. Tony promptly confirmed the name of the technician and his time of arrival. Jermaine, the technician was prompt, professional and his work was thorough. He came in and tackled the job working diligently until the affected areas were thoroughly cleaned and disinfected. While I hope I won’t need this kind of service again, Bio-One is without questions a top notch operation when it comes to hazardous clean up. Five stars for Bio-One.

Michael Musante: Can’t thank the Bio One DC Team of Jermaine, Chad and DeWayne. Arrived on time, worked efficiently and effectively to solve our problem. Also, Tony was responsive and incredibly flexible in scheduling and ensuring everything was set for my appointment. Highly recommend Bio One DC.

Bob Surridge: A week ago, I had an emergency need for a biohazard service and a short time frame of a few hours to finish it. Bio-One DC made immediate arrangements, completed the job swiftly and perfectly, and sent a specialist who was excellent and kind. If I could give more than 5 stars, I would!!

Emma Poon: When I found dead mice and mouse droppings in my garage, I had no idea who to call or where to begin to clean it up. Tony was incredibly helpful when he came by to take a look. His team came a couple of days later and carefully disinfected my boxes and moved them into a storage unit. They did a thorough cleaning of my garage all within a day. I highly recommend these folks for those jobs that you can't just hire a maid service for.

14. Unique Cleaning Solutions

LEAVE AN OPINION
141 reviews
Unique Cleaning Solutions
Location
4.7
Prices
4.6
Products/Services
4.6
Establishment
4.6
Customer Loan
4.6

Address: 5125 Berwyn Rd, College Park, MD 20740

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (301) 864-0430

Guy: House cleaning service


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Kathryn Malhotra: Positive: Professionalism, Punctuality, Quality, ResponsivenessWe have now used unique cleaning for several months! Every visit they are on time, professional and leave our house sparkling! Highly recommend to others.Service: Standard cleaning

Tony Young: Positive: Professionalism, QualityDina and Rosa were very professional. Once they surveyed what needed to be done they went right to work and stayed with it until they completed thr job. They brought all of their equipment and cleaning supplies. Well done!Service: Deep clean

Chuck Michalik: Crew arrived near the expected time and worked well and quickly. The jobs we had for them took a bit longer than initially scheduled so we were given the option for them to stop or pay for more time.

M Montoney: Positive: Professionalism, Punctuality, ResponsivenessI was able to book a deep clean three days ahead of time! They did a great job and the company was great a communicating. Very professional, would use again!Service: Deep clean

Gaelle Kolb: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe have been with Unique Cleaning Solutions for over 10 years! Every single cleaning of our home has been great! The floors are shiny, the dust is gone, beds are tucked, bathrooms are spotless, and the air is refreshed. Unique Cleaning Solutions has been the best company we had and we have supported them even during COVID-19!Services: Standard cleaning, Moving-related cleaning

Gail Powell: Positive: Professionalism, Punctuality, ResponsivenessI've used this service as a recommendation and contacted them twice. The online book was user-friendly and follow up and reminders were timely .I highly recommend them.Services: General housekeeping, Deep clean, Moving-related cleaning

Rashanda Johnson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueUnique Cleanings helped me get my home back in order after a long work week. The team showed up, asked me which areas I wanted them to focus on around the house and then got to work. I’m so pleased with the outcome.Service: Deep clean

jennifer r: I love this company. We started using them several months ago and have been consistently impressed by their work, professionalism, and reliability. We have three children and our home is quite chaotic and messy. I have been able to call them in a pinch when we were under construction and they found a team that was able to squeeze us into their schedule, for which I am tremendously grateful. After they leave our home I feel a huge stress has been lifted. Highly recommend! Services: Deep clean , Standard cleaning
Response: Hi Jennifer, Thank you for booking with us while your home was under construction and we understand how busy families get during the year. We are glad you enjoyed our services!

M Ahmad: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueProfessional staff that did fantastic work on our place. The condo is now the cleanest it has been in years. We are extremely happy with their service.Service: Standard cleaning

Seven Henriqeus: I contacted Unique cleaning solutions, they gave me the run-around for 3 days straight. I was ready to schedule a cleaning and every time I called I was transferred and shuffled between the 2 offices. I spoke with Angel 3 different times and each time he told me he would speak with the scheduling manager and send me an email with all the details needed to confirm my booking. I never received any correspondences. Each time I spoke with Angel he promised to give me a call back with 15 minutes and failed to do so each time. I didn’t even have the opportunity to schedule a cleaning with them and I wouldn’t recommend them based on the inadequacy, lack of follow-up and horrible communication. My only assumption is that the service would have been just as disappointing as the customer service. I wish there was an option to give 0 stars, please don’t waste your time with this establishment.
Response: Hi Mr. Henriques, It is very easy to schedule a cleaning with US. Simply go to UNIQUECLEANINGS.COM, click on SCHEDULE MY CLEANING, select your date, time and DONE. You don't need to talk to any one or wait for a call. I have a feeling you were dealing with another company, NOT US. If you need to schedule your house cleaning appointment, got o UNIQUECLEANINGS.COM. -Thank You!

15. Enviro-Master of Washington DC

LEAVE AN OPINION
162 reviews
Enviro-Master of Washington DC
Location
4.8
Prices
4.9
Products/Services
4.8
Establishment
4.8
Customer Loan
4.8

Address: 14204 Cherry Lane Ct, Laurel, MD 20707

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (443) 979-8918

Guy: Commercial cleaning service


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Enviro-Master of Washington DC: what do users think?


Sergio Martinez: From firestone McLean Will does a great job always smells amazing after restrooms are cleaned
Response: Sergio, thanks for taking the time to review our commercial cleaning services! I am so glad you are pleased with the results and our team!

Melonie Cusseaux: Key is the best. She deserves a raise and vacation!!
Response: Melonie, I am so glad you are pleased with our industrial cleaning services! We will continue working hard to ensure all of our clients have the cleanest, safest facilities!

Jeaunel Davis: Positive: Professionalism, Quality, Responsiveness, ValueKEY is prompt, professional, friendly and respectful. She’s always on time and keeps a smile on her face. We look forward on seeing her each and every week! Extremely amazing work KEY!
Response: Jeaunel, thanks for reviewing our commercial cleaning services and letting us know how our health & safety technicians performed! We are constantly striving to improve wherever we can, in order to serve our clients in the best way possible with the best disinfectant products possible!

Heydi Hernandez: KEY is beyond awesome. She’s very optimistic and dedicated. She greets everyone in site which definitely makes a difference to me and my staff. She makes our restrooms very comfortable for use. She goes beyond her duties. She refill dispensers without me asking which is very helpful because we are extremely busy. She’s always giving a extra helping hand! If we’re having a rough day she absolutely brightens it up with her smile, conversation and work! We love you KEY! EnviroMaster is most definitely recommended for amazing services, they will make sure that you have everything that they can offer you with love and sincere care!🤞🏾👍🏾😊
Response: Heydi, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!

Mike Fay: Positive: ProfessionalismKey is great! Awesome attitude, always on time and definitely goes above and beyond to make everything is perfect. I look forward to seeing her every Wednesday, she starts off my day in such a positive manner!
Response: Mike, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!

Donnata Davis: Positive: Professionalism, Quality, Responsiveness, ValueKey is absolutely amazing! I look forward to seeing her every week! She’s always happy and definitely gets the job complete! She is dedicated to her work! My employees also customers definitely appreciate the outcome of her disinfecting! I highly recommend Key! ENVIRO-MASTER is most definitely worth every penny!
Response: Donnata, thank you so much for the great review! I am so glad you are happy with our commercial cleaning services and EPA-approved products! We have been working hard to ensure all of our clients feel safe and protected from disease during this troubling time.

Travis Witherspoon: Netta is a wonderful worker she has been sanitizing our company restroom for a while now, and she really makes us feel safe! Thanks enviro master for all that u do!
Response: Hey, thanks for letting us know how we did! Our health & safety technicians have been working hard to ensure all of our clients are happy with our commercial cleaning services and feel safe knowing that their facility has been disinfected with the best products!

Michelle Washington: Positive: Professionalism, Quality, Responsiveness, ValueNetta)Hello this is the assistant manager for the Washington welcome center. Netta Has very great customer service and very professional our store look and smells great. Netta take great pride in her work always treat us with respect,Netta is a great value to your company I will rate her a 10 out 10
Response: Michelle, thanks for letting us know how we did! Our health & safety technicians have been working hard to ensure all of our clients are happy with our commercial cleaning services and feel safe knowing that their facility has been disinfected with the best products!

syn apse: Netta does an incredible job with sanitizing our equipment. She is always on top of things and making sure if we need anything to be taken care of , on time and efficient. Quality service. - David M. - Hyattsville
Response: Syn, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!

Megan Jackowski: Positive: Professionalism, Quality, ResponsivenessKey is very helpful and does a great job keeping our bathrooms clean and sanitized. She is always very respectful and responsive. Our kids love saying hi to Ms. Key when she comes.
Response: Megan, thanks so much for the great review! I am so glad you have trusted Enviro-Master to take care of all of your electrostatic spraying and bathroom cleaning service needs!

16. Maids in Brown

LEAVE AN OPINION
62 reviews
Maids in Brown
Location
4.6
Prices
4.6
Products/Services
4.7
Establishment
4.6
Customer Loan
4.6

Address: 5555 Columbia Pike Suite 208, Arlington, VA 22204

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (571) 466-6900

Guy: House cleaning service


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Evan Couture: Positive: QualitySarahi and Marlen cleaned my apartment today from Maids in Brown, and I cannot recommend them or the service enough! They were timely, very thorough in their cleaning, and respectful of my home. 5/5 stars, and will be using Maids in Brown from here-on out!Service: Standard cleaning

Shannon Duescher: Came on time and did a great job.They were quite thorough and worked quietly around the spouse who’s still working from home. House feels like new! Looking forward to next month when they come back. 5/5 stars An update: The second time they came, we weren’t impressed and felt we could have done a better job ourselves. Ended up cancelling out service. Perhaps we’ll try again in the future.

Sally Woldeslasse: We have been through several cleaning companies trying to find someone who is reliable and treats our home as if it were their own. Thank goodness we finally found Maids in Brown. They are thorough, careful with furniture and are totally trustworthy! I highly recommend Maids in Brown for your cleaning needs!
Response: Thank you for your feedback Sally! We are honored to serve you!

Jordan DeVries: Positive: Professionalism, Quality, Responsiveness, ValueSecond time I've used the service - Glenda and Lesany did a fantastic job cleaning my apartment. My place feels brand new. Definitely using them again in the future.Service: Deep clean

Andrea Heggen: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueCame back to maids in brown after the covid shutdown and after trying another cleaning service that just did not come close to doing the job as well as this team of cleaners (Sarahi and Indira).Service: Deep clean

Jodie Applewhite: Critical: Quality, ValueSuch a terrible service. Yes they were on time but I paid for a two hour clean and they were barely here an hour. Didn’t even clean the bathroom floor and there is still dust on our tv stand. Just awful for $200.Service: Standard cleaning

Christina Mullen: Maids in Brown was the perfect service for our move out. It was hard to find a good cleaning service as DC has been shut down, but we were happy to easily book for the date we needed with not much notice. It was great to be able to leave a tip online and we were happy to give our business to a local company and one that pays its employees a fair wage.
Response: Hi Christina! Thank you for sharing your experience with our move out cleaning! It is a delight to hear your cleaning went well. Your feedback is such a reward and inspires us to do better. We value our staff and clients above all! Thank you for supporting a local company!

Valerie Jewett: They cleaned my home for the first time yesterday and the price point is a little higher than others but so is the quality of the cleaning. I will admit I was a little testy with the owner when she alerted me the crew would need two hours instead of one to clean my house because prior cleaning services always were able to do it in under an hour. However, after seeing it when finished I understand why. They got every crevice, dusted every decoration I own and my bathroom grout has never looked so white. The owner also worked out a rotating schedule with me on what gets cleaned each time to help keep my costs down going forward. So far only good things to say about this service. Service: Standard cleaning
Response: Hi Valerie! Thank you for your feedback on our cleaning service! We are pleased to know that our team went above and beyond to make your home Super Clean! We will see you on your upcoming cleaning. Thank you!

Courtney Huron: Thank you to Blanca and team for a thorough cleaning every time! We’ve been working with Maids and Brown for over a year and have always been impressed by their skill, attention to detail and professionalism. Would recommend 100%.Service: Standard cleaning
Response: Hi Courtney! Thank you for your kind words! Our hearts are full! Your feedback encourages us to work even harder to make sure you get nothing but the best maid service.

Devon McNally: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueClara and Maria did an amazing job with a deep clean of my home! They went above and beyond spotless cleaning in every corner and even organized some of my “clutter”. I have already scheduled for them to come back monthly! Very pleased with their service.Service: Deep clean

17. Fast Maid Cleaning Services, Fairfax

LEAVE AN OPINION
56 reviews
Fast Maid Cleaning Services, Fairfax
Location
4.5
Prices
4.4
Products/Services
4.4
Establishment
4.4
Customer Loan
4.4

Address: 2832 Dorr Ave # D1, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (571) 427-4297

Guy: House cleaning service


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Fast Maid Cleaning Services, Fairfax: what do users think?


Kirk Dickson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThis is the second time using their service. Always on time and their work is superb. I was away for a few months and when I returned home, wanted my townhome cleaned from top to bottom. They didn't disappoint. I highly recommend Fast Maid Cleaning Services and plan on using them monthly.Services: Standard cleaning, Area rug cleaning

Tara Starner: The stars are for the manager (Steven) and not for the cleaners, unfortunately, as I would have given no stars if it was just based on the work done. The ladies who cleaned did a horrible job. This was a deep, move out clean and they did not even have a mop. Apparently it broke earlier in the day, but they never disclosed this. Instead, they just didn’t mop. At all. So when I came back to my condo, I immediately noticed that things were not as clean as they should be. There was debris all over, grease had not been wiped off of appliances, windows were not clean, and the floors were noticeably not mopped/cleaned because I had just had painters come in earlier in the week and there was dust everywhere from that. I initially called back to discuss with someone and spoke to a woman who was unhelpful and defensive. Thankfully, the manager called back and helped to get the cleaners back to fix the work. However, upon return was when it became clear they were never going to be able to fix the shoddy work because they still did not have a mop. The manager did provide me with a partial refund for the trouble. I know people have bad days and I have seen great reviews for this place. I would like to to assume that this was an off day and I was just unlucky. I appreciate the manager’s willingness to fix things. When the cleaners left after there second trip, they said “have the manager send better people if you want better” - wow. Guess it was my bad luck that I got those two ladies.

RUSA Ventures: Horrible business to deal with. I specifically requested that the grout be cleaned and told them it was dirty. Also told them that if they need the extra time to please take it. When the cleaners finished they said that no one told them about the grout clean and that she didn’t have the right brush or solution. I called the company to tell them this and they tried to charge me an extra service to do so and that the cleaners can’t do that. If they can’t clean the grout then don’t tell your customers that they can. Steve, the manager, of the company was trying to find any excuse to deflect and not take accountability. Horrible management skills… I do not recommend them and their manager takes 0 accountability for lying to customers. Photos speak for themselves. This was the result. After complaining, Steve offered an hour of free cleaning but it wasn’t guaranteed that the grout would be cleaned and that we have to pay an extra service. At this point it’s a waste of time to deal with them because the trust is lost and he wants us to pay for an extra service at the end of the day.

Micheal Meyers: The Cleaning service was phenomenal! However, this company also quoted us for a carpet cleaning by another company. My understanding is that This company “Fast Maid” failed to accurately capture the information and provided a faulty quote. The quote was for $480 and but services came to $690. I was able to talk to the manager of the steam cleaning company and get the price dropped to $590. However while on the phone I was informed this was a recurring issue with Fast Maid. Fast Maid failed to include the flea treatment and 2 rooms onto our quote…technician said they put the cost in the “notes” but failed to add it to the bill we were quoted. If only using Fast Maid, great service! If using them to coordinate for other services be sure to drive hard on the quote. I should have called fast maid back and worked for them to eat the cost difference. But Hindsight is 20/20. Services: Pet stain & odor removal , General carpet cleaning , Upholstery cleaning , Deep clean

Andrea Kessler: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe are a home builder/contractor and have used this company for two of our projects. They've been highly responsive and have done a nice job. We plan to use them for additional projects.Service: Deep clean

Jovan Miller: Positive: Professionalism, Quality, ValueI hired Fast maid services to come deep clean 1 & 1/2 bathroom and the kitchen. They did an amazing job deep cleaning the bathroom room and cleaning the refrigerator and kitchen. Would hire again.Service: Deep clean

Lauren Hollopeter: Fast Maid Cleaning Services does an excellent job. They've come by 3 or 4 times now and my house looks amazing after they leave. The care and attention they put into making sure everything is clean and tidy is great, and I appreciate their hard work! Rating 4 stars because the scheduling and communication has been difficult at times - there were mix ups and nobody showed up for our scheduled time and we waited for them for a few hours - however the cleaners themselves do an excellent job. Service: Standard cleaning

Jackie Fox: Don’t really recommend. We moved into a house and it was only semi cleaned, so we asked for a deep clean from this company. Paid the two hour minimum, they were done in ninety minutes. The floors were great, but they didn’t do interior windows which they were supposed to, or kitchen cabinet doors. They just surface cleaned, and for eighty-five an hour it wasn’t worth it. I went in after with magic eraser and was able to get things even cleaner.
Response: Hi Jackie, thank you for your review. I tried to reach you multiple times earlier today but had no luck. Just wanted to remind you that our services are 100% satisfaction guaranteed. If you are not happy with the areas they cleaned, we are able to come back same day to fix the areas for no additional cost. Not being fully satisfied may sometimes come from limiting the cleaning in order to pay certain amount for the service. For example; 1500 sq ft home may take 3-4 hours for an initial deep cleaning where you would really see the "DEEP" cleaning difference. Please feel free to return to our calls or reach our office, we would like to make you guys happier than 3 star. Best, Steve Fast Maid Service

Kristin Quigg: Fast Maid Cleaning Service is worth more than 5 stars! We needed our house deep cleaned, and the team more than accomplished that goal! They were very easy to book with, showed up right on time, and projected the accurate amount of cleaning time needed. The house looks and smells better than I’ve ever seen before! Highly recommend for your cleaning needs! Service: Deep clean
Response: Hi Kristin, Thank you for choosing us as the cleaning service for your home, and for your excellent 5-star review. Our goal here at Fast Maid Cleaning Services in Fairfax is to provide quick deep cleaning solutions with ease of booking. We are glad your project was completed in time & was left smelling fresh. Once again, thank you for trusting us & we hope to be your cleaning service of choice in Fairfax area. -Fast Maid Cleaning Services, Fairfax

Laura Vezzani: My place was in pretty bad shape when I called and had cleaners come to take care of it. The price was reasonable, my home is spotless, they used products safe for my exotic pet, AND! They folded my blanket into a heart. I couldn’t be happier.

18. No More Dust Maid Services

LEAVE AN OPINION
149 reviews
No More Dust Maid Services
Location
4.6
Prices
4.7
Products/Services
4.6
Establishment
4.6
Customer Loan
4.6

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 750-2870

Guy: House cleaning service


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No More Dust Maid Services: what do users think?


Bami Oludoyi: Terrible cleaning for $1000 This has got to be the worst cleaning service ever; paid $664 for deep cleaning and $295 for carpet cleaning. I recently bought a house and needed it to be deep cleaned before moving in. I did some research, read lots of reviews and decided to go with No More Dust. Worst mistake ever. I should have stuck with my usual cleaners but I felt a company with such reviews will have the capability to do what I needed. I was wrong 🤦🏾‍♀️. I called and spoke with Anthony, he made the appointment and assured me that they are able to do what I need. I specifically requested at least 4 cleaners because the house is over 6000sqft, with high ceilings, 2 story living room/ foyer with high chandeliers and deep clean the carpet. He assured me they can do everything I requested. This has got to be the worst company ever. The day of the appointment came and only 2 people showed up without the proper equipments, no ladders or step stools. They told my husband a different set of people were coming to clean the carpet (not the original agreement but ok). I called Anthony to express my concern, he assured me they will be able to clean the whole house. I got to the house as they were wrapping up around 5/6pm. First thing I noticed was cobwebs on the chandelier, the lights, there was a long strand of hair left by the previous owner in the pantry; I walked right in to check it out, it was exactly where it was. They did not wipe the pantry shelves or any of the shelves. I called No More Dust and spoke with a lady, she asked me to send pictures which I did. She mentioned the crew that came to my house is usually a crew of 3 but someone might have called out. She assured me they will come back and make things right. They returned 2 days later still only 2 people. I showed them what needed to be done, they came with a ladder but no step stool. At the end of the day there was still a lot to be done, cobwebs, dust and stains. The top cabinets were never touched, see pictures. We were definitely not satisfied with the work done. For reference we paid $664 for cleaning and $295 for carpet. Even after they came back the second time we looked at the top cabinets they were never touched. I will attach the pictures here. I will never use this company again. Please avoid them Services: Deep clean , Moving-related cleaning
Response: Hi Bami! We’re sorry to hear you were not happy with the cleaning. Again, we apologize for any misunderstandings regarding the number of people in the cleaning crew. There should’ve never been only 2 people and we dropped the ball on our end regarding the number of staff. We do have a 100% guarantee which is why we have no problem coming back and addressing any missed areas. We scheduled your reclean 2 days after the initial cleaning and addressed all areas you said were missed during the initial cleaning. We request walkthroughs with our clients to ensure they are absolutely satisfied. During the walkthrough, 2 people in the home agreed that everything looked great and we were good to go. I’m sorry you felt there were other outstanding areas, but unfortunately we were not notified nor sent any pictures. We pride ourselves in customer service and making the situation right, no matter what the circumstances are. We thought you were happy with the cleaning as you later requested pricing for recurring services. We would be more than happy to come back and address any areas where we missed the mark but it sounds like you have already made up your mind. Additionally, the photos you shared were prior to our reclean. It’s unfortunate you did not share the after photos. Again, we apologize for any inconveniences we may have caused and wish you the best in your new home.

Decius Vick: I requested a deep clean and they did a good job. I felt it was a bit expensive but for the job they did, I didn't mind the price I paid. The cleaning was done very well. To be honest, I was suspecting the "deep clean" to not be so thorough, I was impressed that they cleaned my walls and baseboards which I didn't think they would do and most other cleaning companies I experienced didn't do. I had an issue with my oven, where the cleaning solution they used dripped into my bottom oven storage. I informed them the next day and they come out to resolve it. Service: Deep clean
Response: Thanks so much for the review Decius! It was our pleasure and we look forward to working with you again!

Kellye F: Positive: Professionalism, Punctuality, Quality, ResponsivenessTeam was punctual and fairly thorough. The team did an amazing job on the stove top I’d been unsuccessful at cleaning. They did miss cleaning the inside of the oven which I paid extra for but quickly gave me a refund when I contacted the office to let them know. Overall great job and professional.Service: Deep clean
Response: Thanks so much for the review Kellye! We truly appreciate your business!

Ayesha Lancaster: The whole process was easy, I was able to get an appointment quickly. They communicated when they would be there and as they were pulling up. They were so polite and made us feel safe while they cleaned our space. They gave our apartment a whole new feel! I clean but that deep clean had me feeling like I never cleaned before lol. We were very pleased and we will be using them monthly from now on. Service: Deep clean
Response: Ayesha, thanks so much for the awesome review. We really appreciate it!

MaryKathryn Hurd: Booking was incredibly easy and efficient and the communication from the main staff about confirmation of service and timing of service was great. That said, the actual cleaning service was absolutely terrible and not worth the almost $500 we paid for it. We booked a move in cleaning for a rental home and the services we expected based on the listing were not provided - none of the appliances were cleaned, the ceiling fan was not cleaned, the window sills had dirt on them, the interior of the cabinets had clearly not been cleaned as there were cobwebs in them and the floors were wet but not actually scrubbed and cleaned, as we went over the floors with a swifter wet jet and tons of dirt and grime came up with each swifter pad use. Corners of rooms were left with dirt and debris in them, completely untouched. I asked specifically to clean the washing machine, when I came back I asked if the washing machine had been cleaned and was told “yes” - they had moved items and piled them on top of the machine so I could not open the lid to check. When I opened it later that evening, it had clearly not been touched and we had to scrub and clean that as well. The crew did things like mop the external deck and sweep the front stoop, which were not part of the services listed under a move-in cleaning and we would have preferred they spent their time actually cleaning the interior of the home. My husband and I had to spend an additional six + hours cleaning and scrubbing just to get the home to a state where we could move in. When I reported my experience, the Company did offer to reschedule another cleaning free of charge, however, due to the timing of our movers arriving we could not take advantage of that. They did provide a 20% refund on the service cost, which does not seem like enough based on how poor of a cleaning service was actually provided. We would not use this company again. Service: Moving-related cleaning
Response: Hi Kathryn! Thank you for the detailed review. We’re sorry that you did not have a great experience with 1 of our teams and I can assure you that your experience is not the norm for us. We have provided detailed feedback to your cleaning team to ensure this doesn’t happen again in the future. We offer a reclean policy and 100% guarantee in which we would’ve came back and addressed all outstanding areas to perfection but you declined. We hope you decide to give us another chance in the future with another one of our cleaning teams so we can show you the true quality of work we perform. Have a great week and thanks again for your feedback.

Abbey Scholl: My providers came promptly and did a thorough standard clean. Customer service was a 10 out of 10. I had requested a post construction clean and as I realized I didn’t get that level of a clean, I had called and they quickly rectified the problem by refunding me for what I didn’t receive. Very happy with the quality service and quality customer interaction. I trust this company. Service: Standard cleaning
Response: Thank you so much for the lovely review Abbey! We’re so appreciative for customers like you and we look forward to cleaning your home again!

Jenna Sherman: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueOur providers were INCREDIBLE. They came on time, were so kind, and also thorough. I’m so grateful to this team for making our move out so much smoother — it gave us so much peace as we continued to work on moving our! We can’t recommend them enough!Service: Moving-related cleaning
Response: Thank you so much for the amazing review Jenna! We’re so happy you had a great experience and we hope to work with you again!

mo stem: Positive: Professionalism, Punctuality, Quality, ValueA crew of 5 came to clean out a 1-bed/1-bath apartment. They were on time, friendly, and worked hard and fast. In and out in under 90 minutes. Plan to use them again at my new place. Thank you!Service: Moving-related cleaning
Response: Thanks so much for the review! We truly appreciate it!

Lenne' White: Positive: Professionalism, Punctuality, QualityI 've had c by this company but this team was the best by far. They did an EXCELLENT job on everything with special attention to my stove and the tile in the main bathroom as requested. I was HAPPY AND SMILING when they left! Make your appointment today!Service: Deep clean
Response: Thanks so much for the review Lenne! It was our pleasure and thank you for your business!

Anne Radway: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent job. Very fast, efficient and thorough. They deep cleaned my kitchen, and 2.5 bathrooms. Everything looked great and saved me hours! Can’t wait to use them again.Services: Deep clean, General housekeeping
Response: Anne, thank you so much for the review! We truly appreciate it and look forward to cleaning your home again!

19. Maids Prime

LEAVE AN OPINION
49 reviews
Maids Prime
Location
4.8
Prices
4.8
Products/Services
4.9
Establishment
4.8
Customer Loan
4.8

Address: 6701 Democracy Boulevard Suite 300, Bethesda, MD 20817

Schedule: Closed ⋅ Opens 7:30AM Thu

Telephone: (202) 808-1166

Guy: House cleaning service


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Maids Prime: what do users think?


Aksesuar Design: We utilize Maids Prime's weekly cleaning subscription for our showroom. Our showroom is a high traffic area with lots of furniture pieces so things are quick to get fingerprints and dusty. They provide the whole package including vacuuming carpets, cleaning the bathroom and dusting the displays. Very reliable and prompt with excellent communication. Service: Office & workplace cleaning

Aysenur Kanberoğlu: Positive: ProfessionalismThey have been cleaning our house regularly and I really like their service. The office is always punctual, professional and on time.Service: General housekeeping

K Max: I've had maids prime clean my house for over two years now. Very happy with the service. The office staff is responsive by phone or email if I have a question or need to reschedule. On-line account is a bonus. I've also used them for move outs and as one-time gifts for family. Very flexible with scheduling, very reasonable pricing. Service: Standard cleaning

Abdussamet K: Great cleaning company. Definitely give them a try if you are looking for a reliable company.

Roberto Kaplan: I had them come to my office space for a deep cleaning for the first time and I was very pleased. I have a medium size conference room which is used most of the day by my staff and it was extremely dusty and the granite table had stains all over it. Thanks to Maids Prime they've done a fabulous job.

Mollie Watson: We chose Maid’s Prime for a move out clean (the first time i’d ever hired professional cleaners) and they blew us away. The attention to detail was beyond stunning and our landlord was so incredibly happy too. They had the best price we were quoted and were very responsive and flexible. The only negative I can say is I don’t think they service the area we moved to, or I would use them ALL the time. Thank you so so much! Service: Moving-related cleaning

burak terzioglu: I scheduled a cleaning service my for apartment before I moved out towards the end of December. It was my first time using Maids prime but I really like their service. They managed to work around my work schedule and I didn’t even have to be at home during the cleaning. I wasn’t expecting a very deep cleaning but I must say I was very surprised by the excellent service. They even cleaned my kitchen cabinets and bathtub tiles. I was worried about how they were clean the shelves since I have a lot of decorations but they did carefully removed everything, cleaned, and put them back into where they belong. Overall I would suggest them to my friends and family!

Faruk Yaylagül: Me and my friends from college currently lease a townhouse in Fairfax and we were looking for a reliable maids service and that’s when we signed up with Maids Prime. The booking was really easy and the maids that serviced us was very professional. We will sign up as a regular customer with this company. Highly recommended!

Melanie Wexler: Used the service for the 1st for a deep cleaning of my apartment. The ladies who did the cleaning were attentive and did a great job. I was hesitant to just select someone from online but Maids Prime was the most responsive, did a cleaning on a Holiday and immediately scheduled me, and the pricing is great! I will be using them regularly!

Jennifer Blackhead: I had their service for the first time last month. A friend of mine have actually referred to me. She is a regular client of Maids Prime. So the crew arrived on time and they were really nice and punctual. They finished my 3 bedroom house in literally 3 hours. It was cleaned from top to bottom. Now I am setting up for their bi weekly service. I definitely recommend them to everyone.
Response: Dear Jennifer, it was our pleasure! Thank you so much for your trust, we are looking forward to helping out again. Have a great day, Maids Prime Team

20. Clean~R~Us LLC

LEAVE AN OPINION
4 reviews
Clean~R~Us LLC
Location
5
Prices
5
Products/Services
5
Establishment
5
Customer Loan
5

Address: 1140 3rd St NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 677-8250

Guy: Janitorial service


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Clean~R~Us LLC: what do users think?


Christina Bussie: I was first introduced to Clean~R~Us LLC back in 2013. I needed my carpet cleaned in the worst way. Toni, the owner, was very professional and made my carpet look brand new! Clean~R~Us LLC provides excellent customer service and affordable prices. They truly strive to meet their client's needs. That's why five years later, I continue to contact them for cleaning services. If you want to experience the "POW-er of Clean," call today for a free estimate. You will surely be glad you did!
Response: Thank you so much for your kind words. We truly strive to give all of our clients excellent service and treat all with respect. You are truly valued!! Thank you again 🙂

Stephanie Mangiante: Positive: Professionalism, Quality, Responsiveness, ValueWe have worked with Clean R Us since 2014, and have always had fantastic results. Our home is cleaned every month, and is always left in incredible shape. I would recommend them to everyone - and have referred them many times.
Response: Hi there thank you for the wonderful words. I look forward to hearing back from you. 😊

Doria Thomas: Excellent service and my home always looks amazing! I've used Clean~R~Us several times and I'm never disappointed. They are my go to cleaner in the DMV.
Response: Thank you Doria, for your wonderful review. Your definitely 1 of our valued clients. I look forward to another call 🙂

Michelle Boykin: Wonderful service-oriented company. Love the service I received my house is so much cleaner now and the cost was great recommending it to everyone who has a need for this service .
Response: Thank you for your wonderful post. We're so happy to have you as 1 of our valued clients!🙂