Best Domino's Pizza Washington Near Me

sherko ahmed: I’d actually like to give the person and the store ZERO ⭐️. There is absolutely no reason for anyone to answer the phone the first time and just hang up on anyone, especially when the sight says the store is open until 3:00am on Saturdays, it was 1:00am anyway. The second time Is what really got me the same person picked up and just said we’re closed dude, and hung the phone up. I don’t evey wanna see anyone lose their job especially in the middle of the pandemic, I’d highly recommend someone speak to the gentlemen/staff about very basic customer service. Life’s a lot easier when we all treat others with respect.

Jovan Vladic: Awful experience! Ordered food at 11:11AM; They said delivery driver will be there in 20min (Distance 1.7m - 8min drive), driver arrived around 11:50AM, and forgot my drinks, I ordered 2 sodas with my food, with that being said, he said he have only 1 on receipt but he will go back and bring me sodas right away - 2 way drive 15-20min. 12:05PM I’m calling the store back and person over the phone informing me that delivery driver is on the way and will be there in 5min, but they didn’t charge me initially for 2 drinks so he will charge me for another - no problem. If you didn’t bring soda for me while I’m eating my food, and you got my order incorrectly you should at least as an courtesy apologize and waive another soda fee, instead of being rude and saying “We didn’t charge you initially for drink, I have to charge you now”. On top of that delivery driver arrives at 12:30PM with my sodas, and this was 20min after my food was already finished!

Jennifer Cortes: Pizza tracker said pizza was delivered, went downstairs no one was there so called the manager, manager was being rude saying it just didn’t deliver yet. Waited until I got my phone call. Went downstairs again to collect pizza. delivery guy was also incredibly rude and was upset because I said I didn’t want to tip with his behavior. He then got even more mad and said he didn’t have my change ($10) and said I either tipped or get change from my hotel or friends. Rudest people here. Never met a dominoes pizza this rude. Pizzas also looked old and we were missing items.

Deborah Baker: Please do not order from this Pizza Store. They are dishonest and unethical. They charged me despite knowing that they never actually delivered any food nor did they even make an attempt to do so. They falsified the tracker information to make it seem as if the food were delivered, refused to locate the hypothetical driver delivering the food, and then had the unmitigated gall to actually authorize the charges including a tip. These deceptive practices have to stop.

LeAnna DeShields: I am just going to sit this right here…. 😐 If I can put a negative star. I would… i am appalled! My delivery biker was rude and very belligerent. He refused to bring the food inside on the table in my lobby, made us come outside to get the food “in 5 minutes or he’s leaving”… to avoid the drama I came. But when we get downstairs to grab it, he told me to step away and he will place the food underneath the little tree that’s outside my building.. i said ok… let him do his thing. He then decided to put my food on the ground! He says “it’s on a pedestal it’s fine.. this is my training so have a nice night” this is all while I was standing there. You could have placed this food in my hand! Or on the ledge next to me since you wanted to honor “contactless delivery” so bad… when I tell you my appetite is completely ruined. UGH! Never ordering again! This happened at about 930pm… I’m starving! To add insult to injury I called the store back to speak to a manager and he basically told me this was a small manner.. and that he can’t reprimand him for anything because he technically followed his training. Like what??!! And all he can do for me was give me free food… no 😒… how is this behavior even allowed?! I’m so disgusted. I wish I was making this up…

Byron Lindsay: I order here almost every week. This week I ordered two pizzas and found hair on both and also there was a random old piece of pineapple on one pizza with a curly pubic looking hair on it. Not sure I would ever order from them again.

Niall Mcloughlin: Not a great experience here. Ordering process went well up to point of payment. I don’t have a US address on my credit card and the system would not accept my UK registered card. So then I went looking for an atm to withdraw cash. Went to two machines and no money. At that stage I gave up. I had walked 0.4 miles to the takeaway (maybe some would say I like Dominos too much) but after this experience I am dubious. Also the store manager was very very very poor. More of a character one would see in the circus with a red nose to be honest. He was of no use and of no help to the lady who was serving me. If he were working for me then he would be gone. Big chain, really like Dominos but tonight my experience has been poor. I give 3 stars for the menu selection, ordering ease but dock 2 points for the ability to take non American credit cards and the 🤡 of a manager who was of no use whatsoever.

Mamiyami E: Every single time I order from this dominos there’s a issue with delivery. Even if it’s prepaid with tip included. They will NOT drop off ur food. Contactless or not. I called the store asking for an update and Rachel just had the most unprofessional response for a customer who just wants her order. Lol. She also insisted to let me know that her manager is Juan. So hopefully Juan can hold one of his employees accountable for bad customer service.

Anderson Glasgow: The Dominos website is horrible. It bounces you out, gets your order wrong, forgets who you are, you end up spending 45 minutes placing a simple order and then maybe you have to call them. The Pizza itself is okay and cheap if you get the carryout special.

Angeline Proctor: I always order from this store, and they are always so Professional. I had a dispute about something one time, Juan got on the phone. Returned my money on my Credt Card before we hung up. Great store. Great Service.

Tye S: Ordered 3 pizzas and only 2 was delivered. Delivery took over 1 hr and the pizzas were cold. I contacted store and was put on hold for 10 mins before manager came on the line. Requested full refund. I will never order from this location again.

China Corbett: Gave me the wrong pizza twice and hung up in my face when I asked for a correction plus the driver is rude and tells you to hurry up and grab the food. Terrible terrible place !

Kathryn Mckibben: ABSOLUTELY HORRIBLE!!! The driver who delivered to my DISABLED friend LEFT IT ON THE GROUND!!!! My friend is in a WHEELCHAIR! DO NOT order from this store!!! DO BETTER!

Lee Buoy II: They never delivered the pizza and wings that I ordered. After waiting over an hour I called the store and the manager said he “didn’t know what was going on” and offered to throw in a free dessert. He wasn’t apologetic at all and didn’t offer to call the driver even though I had his name from the automated text message. I canceled the order.

CHILJ75: Pizza was good but the delivery not so good. I ordered two pizzas but only one was delivered. They brought the second one so they kind of corrected it but I ordered two pepperoni pizzas and got one pepperoni and sausage and the other cheese.

G Dub: Pizza was Late, Pizza was Cold Didn’t bring my Ranch When I asked why my pizza’s cold she just looked at me and said nothing. Save your money, Go somewhere else.. my 1 star is being nice …

Ron Szymczyk: They didnot deliver drinks w order and would not provide me an email w a refund. when i called the store i was yelled at as if this was my fault

Hannah Yates: I called a whole hour before they were closing. They declined my order even then didn’t even pick up to get our order over the phone. Not cool.

Molly Cronin: This pizza was just served to us. It’s cold and looks like it’s been sitting out on a counter since last night. Also we are missing the pasta we ordered. We have called 10 times and the phone call keeps getting disconnected. Terrible customer service

Borat Topaz: Pizza was dry. I paid for extra cheese but little to no cheese was on the pizza. Crust is dry, seems like its a pizza thats been out all day or from a day ago and reheated in the over. Stiff and hard to bite through. Not like usual dominos pizza. Go ahead and Spend the few extra bucks and order from wiseguys or a mom and pa shop, dominos is becoming absolute garbage.

Samuel Sims Jr.: I Oder two ten pieces of chicken a hour ago. When get to my job and get ready to eat my chicken classic. The chicken wasn’t done and I threw up in the trash can. I only ate two pieces of chicken. I don’t be complaining like that. But I had to. I waste my money there. It’s nothing they going to do about it.

Camille Murray: My pizza was cold and it took almost 30min to get to me, it went from 1:29est to 1:54est. I ordered two pizzas and a brownie which was also all over the place like my thin crust pizza, such a waste of money and my patience.

Andrew Miller: 4 out of 5 deliveries are 30 minutes late beyond the furthest estimated time. Currently waiting for one that has been out for delivery for the last 45 minutes. Safe to say, it will not be fresh when it gets here… if it ever gets here

Jamil Mussa: Don’t try to go this location or order to deliverey! Iam sorry for the corporate management! You guys will close down sooner! Bade employee and delivery guy! Specially who delivered pizza there are very arrogant and disrespectful! Don’t try!!

Alex Navarro: Great for carry out. Not so great for delivery. Never had an issue with missing food or any errors. It’s your basic dominos. I’d recommend carry out if you can. It’s much faster and your food will be hot. We will continue to order from here.

Tanya Wise: The Georgetown location is the worst. I tried to place an order at the Tenleytown location but it automatically placed the order at the Georgetown location. They are so slow for delivery and the drivers are the worst. Never ordering from this location again. Fix this location.

Clara Moreschi: Pleasant people and prompt service will be what you get from this branchand of course delicious pizza as always.

Rachel Huo: if i could give zero stars I would. been 2 hrs and still waiting for pizza. No one is picking up my call. When will my pizza come. I better get it for free at this point.

Stephanie Geng: My pizza is literally taking forever to come. The website says that the quality check started at 7:10 PM. It is now 7:50 - why did the quality check take 40 minutes? The order was placed hours ago, this is absolutely ridiculous!

Kasil Agosto: The GM is turning this place around. I appreciate the customer service

Brian A. Blake: Requested delivery online but was told unavailable. Used online portal to describe how wanted toppings distributed, but the toppings were wrong. Pricing not competitive with local options given its lower quality. Buffalo chicken wings were soggy and meatless.

mohammed Al-shawabkeh: Absolutely despicable staff, left me on hold for 10 mins twice and hung up on me twice. I hope the owner of this location gets to see this awful reviews about his business and fire these rude employees. I will never order another meal from this location and neither will any of my friends or colleagues

Sam Sheibani: Every time we order there seems to be a new problem. Todays pizza looks like it has been flipped a few times and a truck ran over it. Not to mention that the thin crust is anything but crispy. How many more chances should a company get?

Johnpaul_7777 christ_follower: There are very busy …there completely not able to handle the orders that are coming in, it took 2 hours to get my pizza that I ordered online …and they also got the order wrong..I won’t be ordering from this domino’s store again…no discount…bad management….

catalina avellaneda: Probably the worst dominos in Washington DC. Talked two hours to get your order and all the employees do is complain that they have to make a pizzas. I’ve been ordering from this dominos for 3 years now and it hasn’t changed. Can we get some new management or something? I have heard of many customers having to drive to the store because there order was 3 hours behind. They also do not update the wait times online so people keep ordering food.

Benjamin Blankenship: I frequently purchase pizza from the Dominos at Tenleytown, and have had varying experiences. Most of the time, the order is acceptable and contains all the items. However, this is not always the case, as the quality is inconsistent, and items tend to go missing. I seem to have better success with pickup as opposed to delivery. Often, an item will be missing when I order delivery, but I have not had this issue doing pickup. One time, when I had an item missing, I called the store requesting they resolve the issue. They offered to redeliver the missing item, and credit my account for the item, which I thought was quite considerate. Unfortunately, much to my dismay, my account was never credited for the missing item. The disillusion I felt was immeasurable. I would also advise never purchasing the marble brownies because they are always, without fail, burnt on the bottom. Why sully such a delectable indulgence through incompetent cooking practices? Needless to say, I can hardly resist gorging myself with the occasional "perfect combo" meal, which consists of two medium pizzas, cinnamon twists, parmesan bread bites, and a 2 liter. It is quite the feast, and rings in at a phenomenal bargain. The parmesan bread bites are absolutely sensational; the rich flavor of grease coalescing with a garlicy concoction elicits a salivary response unseen in any five star restaurant. The cinnamon stix are a modern marvel of sweet goodness sure to saturate your taste buds with the harmony of warm cinnamon bread and creamy icing. But, I digress. Overall, the service and quality is inconsistent, however, the erroneous nature of their delivery service can be compensated for by the tantalizing deliciousness of the food when you deliver it to your mouth.

Sprigg Lynn: 50 min for a cold pizza we r 200 yards from the store wow

Rich S: 3 weeks the site is doneBefore that I had to wait 1 hour for my order !Avoid at all costs

Justin McCord: I Placed an order tonight against my better judgement. The last time I ordered they botched my order, but I decided to give them another chance. I ordered my pizzas almost 2 hours ago, and this time they never even delivered my food. I am diabetic, and I am starting to feel sick. They have already taken my money, and I am left here to suffer. If I go into shock tonight, it’s totally your fault.

Eric Estopare: While on vacation with my family in DC, we came home from a long day of sightseeing and were looking forward to having some food before getting some sleep. We placed an order at 2230 with the understanding that it would be 25-30 minutes before we got our food as stated when the order was completed. According to the tracker, our order was being quality checked for over an hour. When I tried to reach the restaurant by phone I got no answer. I cooked dinner, my family and I went to bed, thinking that the order simply wouldn’t come. At around 0100 I received a phone call to come outside and get my order. The food was Luke warm at best.

Bryant Istre: Food never arrived. Placed order successfully but after nearly 45 minutes of delays we called the store for no response. Unrealistically bad customer service, do not order from this store. Finally got someone from corporate on the phone to try and confirm my order and they transferred me to a customer service line that was closed. Read the rest of the reviews to confirm. 2.8 stars is too high for this store.

cj canton: Order said it was delivered. Obviously wasn’t or I wouldn’t be writing this review. Vincent never delivered my order. The store never picks up the phone anyway so it’s not like I can call and get my refund. Waste of time. Waste of money.

Murray Penner: Nearly every single time I order, there is a problem with delivery. Almost without fail. Drivers nearly alway tell me that one of their drivers had an accident or someone quit and they’re backed up. It’s a lousy store and I DO NOT recommend ordering from there. I don’t have a choice if I want to get Domino’s. I do like how their pizza tastes (it’s why I didn’t rate them with one star). It’s the only reason I continue to order from them. So, I always expect the worst, and Domino’s nearly always delivers on that expectation.

Murray Penner: Nearly every single time I order, there is a problem with delivery. Nearly without fail. The driver tells nearly always tells me that one of their drivers had an accident and they’re backed up. It’s a lousy store and I would never recommend ordering from there. But I don’t have a choice if I want to get Domino’s. It’s the only reason I continue to order from them. And I always expect the worst, and Domino’s nearly always delivers on that expectation

vee jones: Customer service is SOOOOOOO bad there. Order a pizza at 4:30 PM and got a cold pizza and a the salad was warm as it was sitting in the heat. I received the my pizza and salad 6:45 PM. No one know what is going on. I do not want another Pizza or Salad or Points. Very disappointed.

M B Delissaint: **UPDATE 1-8-2021** They let me down. This is one is usually one of my fav pizza spots. Tonight they let me down. I ordered a pizza at 6:14 PM, I received it at 7:28. I called to inquire about the pizza at 7:11. Was told the wait time on the website may not be accurate & that I need to call the store. How would I know that? Never had an issue before. I asked for compensation for my inconvenience, I was on hold for 30 min! I stayed on just to see how long they would leave me on there. Pizzas were overcooked also.*** Had a great pickup experience here.

DAVID GILL: Website was a pain to use. Would not accept credit card Info. Had to drive to location to place order. I order the $5.99 specials pizza and salad. When I returned home I noticed I was charged $7.99 for salad.

StoneGate Realty Lisa Wright: I waited 2 hours for an order. I will never order from them again. Then they would not answer the phone so that I could cancel the order and get my money back. I was very disappointed

caleb floyd: Placed an order over an hour ago. Deliverer came, called and said “dominos” then hung up. I went outside my building to get the delivery and they were gone. Order marked completed. Tried calling but got rerouted to a call center and hung up on. I am so disappointed and I cannot discourage this place more. I at least want my money back. Update: it is now the next day- After calling in the morning I was told that a manager would be in at 3pm to refund my order. Followed up at 3:30 and learned that the manager was working on it. I do not know how difficult it is to cancel an order…but I will be keeping in touch. This is day 2. Day 3: No call from anyone. Followed up today but cannot get through to the store as the call center has hung up on me. What do I do here? Who can I contact? Their call center is only for orders- and they are saying only the store itself can do my refund. At this point- if I could review the entire company structure, I would not even be giving the obligatory 1 star.

Jordan Richardson: I’ve been ordering from here since before they moved to Michigan Ave. I appreciate the speedy service but this location has an issue answering their phones and by issue I mean they’re “allergic” to calling customers. Your best bet is to order online, and you better hope you’re able to customize your order in the fashion you want using their online tool otherwise the automated voice will be your therapist.

Mook Da Fool: This place literally operates as if it has 4 employees. 2 drivers taking 10 orders at a time with more than half of them over an hour late 😩 Papa Johns doesn’t do me like that

Kiara Williams: Poured Alfredo sauce over my wings instead of asking me if there was an alternative. Left on hold until the store closed. Wasted my money, unprofessional, no customer service and no respect. Order elsewhere.

Eduardo Voysest: My pizzas had hardly any sauce or cheese on them! Everythingwas cold. It took over an hour to receive my items. So I basically paid $32 for cold bread. I called and spoke to the managerwho has no customer service skills.

kevin jenkins: Always great service. Delivery is on time. My family really enjoys the hand tossed, garlic crust style.

alberto fernandez: Honestly the best pizza place in DC the cashiers are the best so nice I go every week to pick up food for my children honestly feels like a family 100% recommended

Ron Thomas: Extremely rude and unprofessional service from someone who said he is the manager/owner. After my order was screwed up he refused to correct the order then dropped phone call.

Alex Tesfaye: My half cheese/Half pepperoni pizza. I think the PEPPERONI is under the cheese. Hopefully. I sent an email to customercare@teamwash.com on sep 23, and still waiting for your response.

Emiliano Galeas: One star because I can’t do none, it’s not even about the money it’s about the headache and the energy you are not going to waste by not ordering from this place, after waiting for 4 hours this is how the pizza arrives and it was the wrong one and after I called the store they told me they were going to send me the right one and that never happened, this people don’t care because is not their food so don’t ruin your appetite get your food somewhere else where you be at peace at such a special time which is the time to eat

Kierra Vlogs: Ghetto and dirty. The manager was in the back eating chicken around ppl food. The cashier is on her cell phone at the register. The worst! My pizza is burnt. I will never come back here

Deitra Foster, PhD: DoNOT order food from the Ft Washington Domino’s: unprofessional, incompetent and trifling. The driver drove past my house, 7 minutes away from the store to deliver another pizza near the Harbor, which is thirty minutes later. My pizza and food was semi-warm. I called back to store and young lady was super rude and unprofessional, “he had other deliveries.” But why would you drive past my house to go to harbor, twenty minutes away and back. The chicken sandwich had four small bits of chicken not strips and cold. The pizza and garlic bread and cinnamon bread were slightly warm. This place should be closed or revamped with new people and new drivers. Outrageous!! Never again.

Elchido Tovar: I use my points to get pizza today because not enough money but they ended up not making my order so no money no points and no pizza! Wtfk :/

victor serrano: 10 minutes before they close i place my order, there was a caption telling me that it wont matter if my order take until 12 that they would be able to make my order, not even 5 minutes as pass when they call me to let me know they not taking anymore orders,and just like that my order was cancel i feel bad for the owner; more sooner than later you will loose all your customers, i see why papa jhon its becoming famous in the area

Duncan Smith: online order took much longer than it shouldve due to some order backup, but they handled it perfectly and refunded my order and delivered my pizza hot.

jyoti pani: Before i begin let me say one thing I have been ordering from this place from past 4 years now. I ordered today order no #Order #: 1211 Date: 05/27/2020 7:16PM hoping to get my favorite pizza but on the contrary the base seemed uncoooked. Half of the pizza was missing topings. Amidst this pandmic the basic hygine was missing, no gloves, no mask. I would have declined the order but had already paid. I wasted my money, considering the quality and service and I really deserve a refund. Just saying.

Che' Ridley: Returning customer, ordered pizza, wings, cinnamon twists & salad on different occasions- food is always fresh and tasty... I accidently ordered a pizza for carryout (meant delivery) and w/o sauce- they were very understanding & comped me a pizza. However, once I encountered an older male delivery man and before I could count my total (as he failed to give me a receipt) he demanded a tip.. Then when I turned my face up at him & explained that no tip amount is required, it’s based on service, he stormed off and scoffed under his breath. I honestly don’t feel comfortable ordering from this location any longer because of his attitude but the online portal only allows this location as my delivery store.

Stephen Tokarick: Ordered a pizza circa 9:55pm. By 10:38pm, still no pizza. Online tracking said that the pizza was inspected at 10:08pm. So, it was sitting around for 30minutes. Called the store and had to wait a long time for someone to pick up. He did not sound very concerned that pizza was sitting around for 30min. Delivery process sounded chaotic. Not good!

Leopoldo Sposato: I placed the order. 15 minutes later I arrived at the store to pick it up. I could not finy anybody there. 10 minutes later somebody appeared and slowly started preparing my order. I arrived home and only then I noticed that the order was wrong. The Domino’s staff did not even prepared it well, it was simple, just cheese and bacon. Worse of all, never got an apology or a sorry. Will try another Pizza next time

Jessica Guerrero: It’s a shame that their delicious pizza is accompanied by poor customer service. I’ve yet to experience a solution-oriented conversation that puts the customer first. I only order there out of pure convenience, but I’ve realized there’s nothing convenient about dealing with this staff. Zero display of maturity and care to remedy problems. My last three attempts at ordering from them were subpar. The last one really watered down the quality of the brand for me. I do not recommend ordering from dominos.

Kendrick “Da Gawd” Perkins: Customer service can be hit or miss (75% of the time the gentleman behind the counter is excellent). Pizza is always great and on time. It would be a little difficult if you are driving to pick up the pizza as parking is extremely difficult given the area.

Mr. Lee: Here are photos of my steakless steak & cheese and no pepperoni pepperoni pizza! Thanks alot, Dominos.

ra vi: Hmm! Guess my one side of pizza deserves three toppings but other side deserves only one. This is not my first time, we usually order from this place weekly once. But they will mess up monthly once. We even contacted domino’s but they claim that this place is owned and run by someone else. So they can not do anything. I remember one tine they messed up order but delivery guy said they will send a replacement but it will be bit late. After we got a call from store and asked the toppings. We said our toppings and no Olives this time( because this is what they messed up last order). A1 after 11 PM i got my pizza with only ton one topping. OLIVESsss. That’s it this place needs improvement definitely. I tried pizzahut near me, that’s even worse. Guess I have to stick with domino’s 😞

Super M: I ordered wings today , but they sent me all part of drumette and too small. Looks like leftover items. Actually I loved wingette . But didn’t get this .Please do better service us !!!

Jarrett Montgomery: Carry-out is always quick and easy. Pizza is usually great, but have had a few issues occasionally

Charles Sellman: Friendly employees order was ready legitimately 15-20 minutes after I placed my order online