Best Carpets Washington Near You

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Karla Zimmerman
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1. Capital Carpet LLC

55 reviews
Capital Carpet LLC
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 608 Rhode Island Ave NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 234-5656

Guy: Carpet store


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Capital Carpet LLC: what do users think?


James Brown: I am posting via personal, but worked with Capital Carpet through my job in project management. Last fall, I had to pick up a project needing completion by 12/31/22, and reached out to this team. Kavoos came by with samples and an amazing attitude. He worked with my stakeholders on a bit of designing and meeting their objectives and the professionalism was exceptional. During installation, the team was very professional and worked quite hard, delivering an amazing new look to our Class A NWDC office boardroom. Not only are my stakeholders thrilled with how well the design blends to our office, but the quality has been exceptional as well. Both on a professional and personal level, I highly recommend Capital Carpet. I will be calling this team first on my next project!

Johanna Crowl: Kavoos was a great customer service rep and carpet installer. Just had my entire apartment carpeted by them. I love the look, it's the exact color I wanted, and it's very soft. I didn't have to move any furniture and the install time was very quick!

matt b: They did an incredible job installing vinyl flooring for us, after we had a disatrous experience with someone much less professional. Quality workmanship, good communication, and excellent customer service. We love our new floors - thank you Capital Carpet team!

Christian Bailey: The Best Flooring Company in the DMV Area!!! As an interior designer, I have worked with a lot of companies but there’s something different about them. My clients and I came couple weeks ago for a one bedroom installation. Philly warmly welcomed us. She was professional and very sweet to work with. I told her to give us a ring and keep us on the loop throughout the carpeting as we travel a lot. Our carpet was backlogged due to Covid but she made sure somehow with the factory to get it sooner. She also kept messaging and updating me along the process. Our floors were beautifully done by Freddie. I appreciate the great work Will be uploading pictures on Yelp as well! Keep up the good work Cheers 🥂

A J: I received carpet installation today. The contractors arrived within the time promised. They did an excellent job and I’m very well pleased with my new carpet. They were professional and focused on getting the job done. I had expected them to at least stop and take a lunch break but they kept working so thumbs up to being dedicated. I will update my review within 6 months to let everyone know how my carpet is holding up. However, as of now it looks good. I’m confident the carpet will continue to look good. Thank you for your services!

Patricia Antoneia Jackson: Great Customer Service!! walking in the store, which was quite busy, I was acknowledged by the front desk receptionist(Felia) and once available she listened and directed me to the exact carpet style I was looking for. Their measurer/estimator(Hamed) came to my house same day, emailed a written quote and within 10 days(special order carpet) the installer(Freddie) laid BEAUTIFUL Mohawk carpet throughout my home! The entire staff was pleasant from beginning to end and although there were some hiccups due to Covid related matters(vendor supply chain delays/labor shortage) Felia, Hamed, Freddie and the Owner were always pleasant. My carpet looks great, feels great for a better price than two competitors! First thing my children and I did was make “snow-carpet angels”! Thank you Capital Carpet! You have beautiful selections, a great team and will refer your business to others!-Happy Customer Toni Jackson

Lucille Washington: The people at Capital Carpet were outstanding. I purchased some carpet from them. They gave me the best service I have had for home improvement in a while. The two gentlemen arrived on time and worked non stop until the job was complete. They cleaned up all of their mess and left the rooms looking as they were before they arrived. I could not have asked for a better experience.

michael biddle: I had a great experience with Capital Carpet. It was a small job—carpeting a flight of stairs—yet I felt that I go their full attention. To be honest, the place doesn't look like much from the outside, but they have lots and lots of carpet samples on two floors. I made a few selections, and able to take the samples home. After making a final choice, I got a complete estimate of the cost, and was on their calendar for installation about 2 weeks later. The installers were on time, friendly, professional and fast. They made sure I was happy with their work before leaving. I am very happy with my carpet.

Carson Kuo: I had a great experience with Capital Carpet for my one bedroom condo. They were very accommodating and had a lot of options with competitive pricing and the installation was quick and smooth. I was on a very tight schedule and Capital Carpet was flexible enough to fit me in and the job on site was seamless. I highly recommend them if you need carpet installed.

The Christian Socialite: From: Ms. Dixon Love my LVT floors and carpet. Capital Carpet LLC installed LVT and carpet in my house this week. Excellent customer service. Negin did an excellent job. She helped me to stay within my budget and offered me a good deal on LVT and carpet. The owner was nice and accommodating. The installers did an excellent job as well. They noted a few problem areas in the floor before installing the LVT throughout the first level and suggested repairs. The added repairs to the total cost was reasonable. They cleaned up the house real nice. Capital Carpet was recommended by a friend. I too highly recommend. 5 stars 🌟🌟🌟🌟🌟 Thank you Capital Carpet!

2. FLOORS ON 14TH

42 reviews
FLOORS ON 14TH
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 1832 14th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 234-8882

Guy: Flooring store


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FLOORS ON 14TH: what do users think?


Jordan Tenenbaum: Update: Had a few rooms of hardwoods installed last week. Just as last time, Kaveh did a great job coordinating the job, getting the right materials (and fast!). The installers were prompt, professional, and did a fantastic job making it look seamless with our existing hardwood floors. Would highly recommend now as a repeat customer. Good customer service and follow up.

Farzam Tamami: Total home renovation and job done extremely well. We turned a full bathroom into two full bathrooms...didn't even know that was possible. The did a splendid job with my floor and paint for the whole apartment. The crew is very knowledgeable with any home improvement projects - they did amazing job with putting recesses lighting in my apartment. Kevin, the owner is a good guy and gave me a fair estimate for all the work. I highly recommend Floors on 14 for all your home improvement projects.
Response: Thank you

Megan Thompson: Easy process! I need a small room replaced with carpet and floors on 14th was efficient, well priced, knowledgeable and was able to schedule my install within a well. The installers were very nice and quick! Will be going back for future needs!

Mona Noroozi: This review has been a long time coming - Floors on 14 is the very best. The owner, Kaveh, is extremely responsive and collaborative. I had bamboo floors installed in our apartment almost a year ago, and they are the absolute most beautiful part of my apartment renovation. I wish Floors on 14 could have done my entire apartment renovation instead of just floors, because their workers were the very best group, most hardworking group that I worked with. Look no further and give your business to this worthy team. You won't regret it!

Judy Byron: We're glad to have found Kevah and Floors on 14th for the wall to wall carpeting for our downstairs apartment. We are so glad to have a DC Vendor who is committed to quality products, professional and personable customer service, and consistently talented staff from selection to install - All this while respecting our personal budget. We are glad to have found him through a real estate friend's recommend. We will enthusiastically encourage others, including family and friends, to support his store and benefit from all he has to offer.

Samira Damavandi: Thank you Floors on 14th and Kaveh! Their service and product was excellent. We were able to replace carpet with brand new vinyl. Their showroom has a variety of options to choose from. Definitely recommend for your flooring needs!

Rachael Wilcox: I had a great experience working with Kaveh and his team. They replaced the carpet in my condo with gorgeous hardwood floors. The process from start to finish was easy, professional, and convenient. The team worked quickly and neatly, and I am so very pleased with the finished product! I heartily recommend Floors on 14th!

susana mendaro: Superior workmanship and very quick installation. Kaveh, the owner, provided excellent customer service & was accommodating. Overall great quality! I highly recommend FLOORS ON 14TH!

chunghsiang wang: I’m impressed by Floors on 14th for 2 main reasons: 1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won’t get this kind of attention and services from Home Depot or Lowes. 2. They did a wonderful job to install the hardwood. Kevah’s crew didn’t rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished. Overall, I’m very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends.

Neill Williams: I had Floors on 14th replace the carpeting in two rooms of my house with engineered hardwood. I am very pleased with the results!! It has really changed the atmosphere of the rooms. Installation went very smoothly and the price was very competitive compared to other flooring companies I contacted. I don't have any regrets.

3. Georgetown Carpet Wholeseller

10 reviews
Georgetown Carpet Wholeseller
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 1815 Wisconsin Ave NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 342-2262

Guy: Carpet wholesaler


Review: "Would you like us to come tomorrow?" My answer? "No thank you."

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Georgetown Carpet Wholeseller: what do users think?


sunny: Didn't turn up on the day. Then turned up late on a rearranged day. no apologies or explanations. Shoddy fitting service. No acknowledgement that there were problems with the fitting. Instead blamed the stairs for not being straight. I'm not an expert but I think you are supposed to fit a carpet to the stairs, not the other way around. Not an experience I would recommend.

Heber Paredes: If i could give 0 stars I would. I came in with every intention to purchase at least 1 carpet but was hoping that they had some type of system where they can donate old carpets that no one would purchase and was met with a hard no. I represent an elementary school that is in need of carpets for classrooms. I came hoping that I could at least get a deal but I guess theres no such thing as donations for children who need these resources for school especially if your donating some relic that no one wants to buy. Kind of messed up. I see that this establishment doesn’t believe in helping to provide an amazing educational experience for students that are lacking resources. Thanks for nothing basically.

Kevin R Kosar: About five years ago, Georgetown Carpet installed carpet in two of our rooms. Everything went reasonably smoothly. This week, everything went bad. We asked Georgetown Carpet to visit our home to repair some very minor damage to the carpet. They were pleasant and agreed to do so, but then said it was "$300 minimum" for them to come (despite that the repair would probably take 30-45 minutes). We reluctantly agreed because we wanted the work done. They didn't show up; we called and they said they were "backed up" and they'd be there later in the day and promised to call before arriving. They never called or showed up (again). That's inexcusable and no way to treat a customer, especially a repeat customer. Unbelievably, Georgetown Carpet called a WEEK after it was supposed to show up and said, "We weren't able to work on your carpet this past week. Would you like us to come tomorrow?" My answer? "No thank you." We're taking our business elsewhere.

John Ruff: Excellent service. Kamran was so helpful. I'm so glad I came here. The selection was gigantic.

William Lassiter: A pleasure to do business with! ! Great selection.

TheOriginalBCB: Great selection

4. Pasargad

28 reviews
Pasargad
Price/Quality
5
Service
4
Parking
4.5
Location
5
Establishment
5

Address: 1217 Connecticut Ave NW, Washington, DC 20036

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 659-3888

Guy: Oriental rug store


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Pasargad: what do users think?


Ali A: If you're interested in real persian rugs, high quality and hand made/craft, this place is one of the best within DC/VA/MD area. Their prices are fair, considering the fact that not every store has the real/genuine persian rugs, so you should consider higher values. They have other rugs with different origins, but if you compare side by side, the persian crafts with others, you will see the difference clearly. There are plenty of nice and pretty rugs, different sizes and styles, variety of colors, and different materials. The best are the silks rugs, and then the combination of silk/wool. Of course your budget is very important, bear in mind that for a medium quality 5'×3' size silk/wool rug, the minimum price tag is 800$. The store manager and associates are professional and polite, and calmly help you to find a nice rug within your budget limitation. I went there during a sale event, the deal items were good.

Angela C.: I came in and was greeted immediately by friendly staff. Then I asked for a specific design of rug (Mahi fish pattern) and the owner brought out 4 or 5 for me to choose from. I ended up going a little over budget with a silk/wool rug from Tabriz but it was worth it! It was delivered to me and came with a high quality rug pad. I've been to a couple other rug stores in NoVA and this one in DC was by far the best!

Sam Goldmsmith: Superb Persian rugs. Staff is very friendly and helpful. Just go in and look at rugs till you fall in love with one (or three).

Michael Gallant: Had a terrific shopping experience here. Found carpet online and I was delighted they were in town. There was some discrepancy on the price due to an IT issue. I dealt with David Isfahany who was a pleasure to work with. Pad was expertly cut. Overall a great experience. Website gives good images of the rugs. Great price.

Randi Spivak: I just purchased beautiful rugs at Pasargad. I had a great experience. The owner really knows rugs and his prices were fair. I bought a few antique carpets and the owner will have them washed and repaired. Muhammed and Pedro, who work at Pasargad were also very helpful and nice, they showed me several carpets while I decided which ones I wanted to purchase. I highly recommend this store, they have gorgeous carpets, old and new and they were very accommodating.

Jose Cacho: We walked into this incredible shop at 3pm on a Thursday and were very army greeted by Cyrus and his nephew - they helped us find exactly what we were looking for- a very beautiful Persian rug. They have a MASSIVE assortment of beautiful rugs here - you will not be disappointed!

Anita Tyiska: The rugs are beautiful and of quality craftsmanship! I have gone into the store many times over the years to browse, and finally made the decision to purchase a stunning wool rug. The store employees are patient and knowledgable. Sorry that they are moving!
Response: Thank you for your kind comment, we have leased our third and fourth floor of our building, the first and second floor are still going to be occupied by us!

Katherine Stevens: I’ve lived in DC 44 years—I should have explored Pasargad Rugs decades ago. I’ve missed more than beautiful rugs. The fellows who own the store are wonderful people. They are helpful, full of interesting knowledge about the geography of rugs, the art of weaving, and the culture of their business. They are proud of what they’re offering—and I’m so glad I know them now.
Response: Thank you for you kind words. We are also glad we found you.

Tim C: Four generations in, Pasargad is a family-owned rug purveyor providing a wide variety of high quality, hand-made rugs at very good prices (as far as such things go). The rug styles range from traditional to modern. The quality ranges from excellent to ultra-premium masterpieces. The owner David is knowledgeable, professional, and deeply committed to his craft. He's friendly, listens well, is patient, and works with you. My wife and I just bought a rug at Pasargad. It was an excellent experience and we are very happy with our purchase. If you're looking for a long-lasting, well-made rug, I highly recommend a visit.

Emily Linebaugh: My husband and I stumbled upon Pasargad's storefront near Dupont a few weeks ago and are so glad we stopped in. Michael helped us find three beautiful rugs for our home. He and everyone there went out of their way to help us find the perfect rugs. They came to our house twice with a variety of rugs so we could see how they looked in our space, and they even let us keep some rugs temporarily while we were deliberating. We would highly recommend them. The selection and quality of the rugs are fantastic, and the customer service is superb!!

5. Classic Floor Designs

3 reviews
Classic Floor Designs
Price/Quality
4.5
Service
4.8
Parking
4.1
Location
4.4
Establishment
4.3

Address: 2120 L St NW, Washington, DC 20037

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 872-9860

Guy: Carpet store


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Classic Floor Designs: what do users think?


Tom Reiter: Don't know about the negative reviews, these guys did a great job on my hardwood floor. My old pine hardwood floors were cracking a bit. The first contractor I spoke with recommended putting a new floor on top of the old one, and would guarantee that would fix anything. Someone recommended these guys, they came in and actually, you know, replaced the old boards with new ones and finished them so that they're indistinguishable from the old ones. Floor is like new, very pleased.

Opera Critic: The salesman, Tom Monroe, high pressured me to pay my balance immediately which I did, yet despite three requests, Classic FLoors did not have the integrity nor courtesy to emailed me a copy of my credit card charge nor invoice that shows a zero balance, which I have requested three times and need for insurance purposes. Therefore, I would be very cautious doing business with such a company and consequently, could not recommend them.

6. David Zahirpour Oriental Rugs Inc.

5 reviews
David Zahirpour Oriental Rugs Inc.
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 4922 Wisconsin Ave, Washington, DC 20016

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 338-4141

Guy: Carpet store


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David Zahirpour Oriental Rugs Inc.: what do users think?


Elizabeth Brown: Everyone working is extremely helpful and knowledgeable and David personally helped me find what I was looking for. Their selection of rugs is vast, and every one is absolutely beautiful in quality and design. When I need to buy more rugs, I will definitely be stopping by here.

Sarah Demeo: I had a wonderful experience with the store owner he was extremely Knowledgeable and very helpful. I had my grandmothers antique oriental rugs ,which had not been cleaned in many years ,cleaned and repaired by Mr Zahipour. During the pick up and delivery he was on time and he and his staff were very pleasant. The rugs were cleaned and I had the recommended repairs done. I was thrilled with the end result ,the rugs looked fantastic. Great Job Mr Zahirpour, I would highly recommend you to anyone needing professional services for the oriental rugs. SD

William Demeo: wonderful service a fantastic selection of rugs and an extremely knowledgeable owner, Mr Zahirpour. My rugs were cleaned and restored with every detail being paid attention to ,unusual these days. Thank you Mr Zahirpour
Response: we appreciate you comments very much. Thanks

Michelle Melton: Very high quality rugs.

Shelley C: Extremely helpful, polite and beautiful rugs.

7. Ayoub Carpet Service

337 reviews
Ayoub Carpet Service
Price/Quality
4.8
Service
4.8
Parking
4.5
Location
4.8
Establishment
4.7

Address: 312 S Washington St, Falls Church, VA 22046

Schedule: Closed ⋅ Opens 8AM

Telephone: (571) 496-8222

Guy: Carpet store


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Ayoub Carpet Service: what do users think?


Debbie Halla: The carpet runner they installed looks fabulous! Fred was so easy to work with and the guys who did the work not only did a great job, they were super sweet as well. With the extra carpet, the cut and bound an entryway mat at no extra charge.
Response: We are happy to hear of your satisfaction with your new runner! Thank you for taking the time to leave us your feedback!

Christina Joy: I just received cleaned area rugs back from Ayoub. They did a great job. The carpets look like new. The delivery team of Jamie and Jeremy were fantastic on pick-up and delivery. They are very customer oriented, professional and personable, thorough to the point of meticulous, and just overall very pleasant to work with. I highly recommend Ayoub services. It was easy to schedule the appointments, and they keep you very well updated with emails and tests.
Response: Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Thank you, The Team at Ayoub Carpet Service

Sheril Waldron: Wonderful service! Arrived very timely and did high quality work. The team was very respectful of my home and took time to fully explain each service they were providing. Both carpet and wood floors were cleaned and sanitized, and for wood floors the were beautifully treated. Looks new again!! I will definitely have them back regularly!! Services: Pet stain & odor removal , General carpet cleaning
Response: Sheril, thank you for rating our company! We really appreciate your business and look forward to the opportunity to help you again in the future.

Elizabeth Snape: We purchased a large area rug online that turned out to be too large for our living room. We called several carpet companies asking if they would cut and rebind the rug to fit the space. Because we had not purchased the rug from them, they were nit interested in the work. Ayoub was happy to do it and they did an excellent job. Their workmen moved heavy pieces of furniture to remove the rug and to put it back down. They were extremely careful and conscientious. The rug now fits the room beautifully. We highly recommend Ayoub Carpet Service.
Response: We greatly appreciate your review and recommendation, Elizabeth! And always happy to help!

Danielle Aguilar: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent work! Milo and his assistant were able to remove stains a previous carpet cleaner could not. They did thorough and excellent work! This company came recommended to me via an area neighbor on NextDoor and I will definitely be using them again and recommended to other neighbors and friends!Service: General carpet cleaning
Response: Dear Danielle, thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!

Diane Ford: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent service from door to door. They cleaned all my area rugs and did an excellent job.. they look like new rugs. Thank you to the Ayoub team for your professional, friendly and superior workmanship. You were a pleasure to have in my home.Service: Area rug cleaning
Response: We sincerely appreciate you sharing your experience, Diane! We hope you'll give us a call the next time you need your rugs or carpet cleaned!

Jennifer N.: A big thank you to Juan and Jay who successfully removed stains from my sectional sofa and outdoor porch sofa. They did amazing work and my couches look brand new! I'm a longtime customer of Ayoub Carpet Service and these technicians were top notch.
Response: We appreciate you taking the time to leave us a positive review, Jennifer! We are happy to hear our team was able to take good care of you & we hope to see you again soon. Best, The Team at Ayoub Carpet Service

David Musson: Positive: Professionalism, Quality, Responsiveness, ValueWe contacted Ayoub to perform carpet repair. Website was easy to use to schedule, and staff was very friendly. Had some delays do to a big snow storm, but their team had great communication throughout the process. Really happy with the work they did, would definitely use again!
Response: Thank you, David, for leaving a review! We appreciate it when our customers share their experience!

Bryon Wells: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueSlight misunderstanding at first, but Ayoub Carpet Services went above and beyond to make things right. Excellent communication and technician was very punctual. Great work on a couple of small patch jobs. See before and after pics. Thanks!
Response: Hi Bryon, thank you for choosing us! Our team was excited to hear that we could turn your experience around and we are so pleased to hear that you found our service to your liking. Please don't hesitate to reach out in the future if you ever need anything. We are more than happy to help!

S Follender: Great service; pick-up and delivery. Plus, staff was knowledgable and willing to talk me through options for levels of repair of my cherished carpets. My advice: if you have wool carpets, keep them clean and don't let the moths eat them!
Response: We agree! Thanks so much for your review!

8. Carpet Palace Bethesda

24 reviews
Carpet Palace Bethesda
Price/Quality
4.2
Service
4.1
Parking
4.4
Location
5
Establishment
4.1

Address: 4712 Rosedale Ave, Bethesda, MD 20814

Schedule: Closed ⋅ Opens 10:30AM

Telephone: (301) 718-0020

Guy: Flooring store


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Lindsey Strang Aberg: Such a perfect experience from beginning to end and we are so pleased with the end result! We had hard tile in our lower level and our baby recently took a rough fall on it, so we were looking for a solution to give the coverage and cushion of wall to wall carpet without the commitment of ruining the tile underneath. I was so surprised how many options were available for cut to size carpet remnants! Made my selection and was given a delivery date just 3 days later! Delivery was seamless and they were pros at moving heavy furniture. Will definitely be using Carpet Palace for any future needs!

Glenn Kelly: Man these guys are great! Super easy to work with, communicative, fast and professional. The installed new heart pine floors in my condo in DC as well as carpeting on a spiral staircase and loft. Great people, service, and product.

Ann Bittman: DO NOT USE THIS PLACE! I just arrived home from work to find that the Carpet Palace (Bethesda) installers, installed the carpet in our basement and took the door from our house to our garage off, did not put it back on and left without a word! So, we have no way to secure our home, all of the air conditioning is going out of our house and dirt and leaves are coming in. I called Ali of Carpet Palace and he was not at all apologetic. He said his workers did not tell him about this and there was "nothing he could do" since it was after 6pm. He did not offer to come by and fix the door or even reprimand his workers! He said that I should not be so upset about it! Luckily, we still owed them half of the price, so they will not receive that amount, but I wish we had not paid them a dime yet. The Better Business Bureau will also be receiving a complaint. Please do not put yourself through anything like this. STAY AWAY. Below is a photo of the basement with no door on it, as they left it.
Response: Good evening Ms. Bittman, I apologize for any inconvenience that this has caused you. We were under the impression that all the doors would clear the thickness of the carpet and pad since there was an old carpet in the hall way. But, in the bedroom that you had hardwood we asked you to shave two doors. At the time of installation, our installer realized that the door needs to be shaved. We don't shave metal doors since it needs to be done by a professional who has the special tools. I believe you have used us before and we did some other carpet installations for you. This was a total misunderstanding from our installer that he thought by taking out the door it would make it easier for you to shave it. We are willing to help you with this situation. We left couple of messages on your phone in the last few days. Please get back to us to get this done. We absolutely want to gain back your trust and want you to consider us in the future. Thank you

Kathy Hyndman: We had an excellent experience buying our new basement carpet from Allen at Carpet Palace. He was a pleasure to work with. We got a prompt estimate, lots of selection, and a great price. The installers, directed by Alfredo, were courteous and professional. No mess, no problems. We are very pleased.
Response: Thank you Kathy for the kind comment!

Myra M: Alfredo and Jose did a fabulous job installing the carpet. They were so professional - arrived right on time, were friendly and so accommodating and easy to work with. They had to move a LOT of heavy furniture - but they did it efficiently and carefully. The carpet looks great and I am 100%+ happy and satisfied. Thank you very much!

Lauren Sachs: Carpet Palace has consistently provided excellent service and installation for my clients for the last 4 years. As an Interior Designer, in business for 25 years, I alway require professionalism and quality from all of the vendors I use. Ali, Steve and Allen exemplify these qualities and have given my clients wonderful service. Their carpet selections range in price and styles which are updated on a regular basis. You will not be disappointed by using Carpet Palace, and I continue to count on them on a regular basis.

Gordon Studebaker: We have had two great experiences with Carpet Palace: (1) in February, 2020, when we worked with Carpet Palace's Allen and Hassan on selecting and having made and delivered a carpet sized and shaped perfectly for our dining room; (2) In May, when we called Allen to report a tiny flaw in the outside border on one side of our carpet. Sending Allen the photo he requested resulted in his dispatching Said and Santiago, who brought cutting and sewing equipment to excise the flaw and install a completely new border. It was like doing business with trusted friends or family.
Response: Thank you very much Mr. Studebaker for the review! It is a pleasure working with you.

Byron Risdon: I began my relationship with Carpet Palace as a patron. When I started my design business 3 years ago they were my first option for sourcing carpeting and rugs. I use them on a regular basis and they are my go to resource. Ali and Allen are excellent and always take care of me. They definitely have a long term client in me.

Dan Clune: Steve and his team did a superb job installing four different types of flooring in different areas of our basement: carpet, ceramic tile, oak flooring and rubberized tiles. The materials were high-quality, and the installation was perfect and on-time!

Torsten Wezel: Bought a high quality wall to wall carpet at reasonable price. Quick and professional installation. Could not be happier with my purchase.

9. Cardinal Distributors, Inc.

55 reviews
Cardinal Distributors, Inc.
Price/Quality
4.3
Service
4.1
Parking
4.5
Location
4.9
Establishment
4.6

Address: 8150 Cryden Way, District Heights, MD 20747

Schedule: Closed ⋅ Opens 8AM

Telephone: (301) 420-0500

Guy: Flooring contractor


Review: "We had both hard floors and carpets installed in our home."

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Ashley Doot Vaughn: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe had both hard floors and carpets installed in our home. Cardinal Distributors was very easy to work with, and has the best prices in the area by far! Installation was easy (for us) and completed professionally and looks perfect. We 100% recommend Cardinal Distributors for all your flooring needs.Service: Install flooring

Destini H.: What can I say about Cardinal Distributors! I will start off by saying that after a failed attempt at getting carpet installed with another local company, I contacted Cardinal Distributors the day before Thanksgiving 2020 asking the craziest question... which was...Do you have carpet available that can be installed today? I was in desperate need of getting carpet the same day because I had family coming to stay with me that evening and we needed to make sure the space was ready for them, which meant the flooring needed to be installed. Chris, the sales rep that answered my call was courteous and tried to get me the help I needed by first connecting me with a carpet installer. After solidifying that if I found carpet that worked for me, it could indeed be installed the same day, I headed over to their showroom. Chris helped me find a quality carpet and padding and at a very good price. Chris was very personable and honest. This was greatly appreciated especially after the poor experience I had with the other carpet company. I will definitely recommend Cardinal Distributors to anyone who wants quality carpet, good service and affordable pricing. And last but not least, I really like my new carpet. Service: Install flooring
Response: Destini, we're so glad we were able to make this work for you. Hope you enjoy your new carpet for years to come!

DC-Carlisa1219: Positive: Professionalism, Quality, ValuePurchased tile and carpet from Cardinal, reasonable prices. Love the customer service from both Adam and Chris.

Melissa Rosario: Positive: Punctuality, ResponsivenessI haved referred my client to this company for purchasing carpet and resending hardwood floors. They are competent and very professional, but most of all, they offer great prices. i always get an appointment reminder the day before and they show up right on time. I definitely recommend them for your flooring needs.Services: Install flooring, Repair flooring
Response: Thanks for the kind words and the referrals Melissa. We look forward to doing more business in the future!

Stephen Palmer: Positive: Professionalism, Punctuality, Quality, ValueThe guys from Cardinal Distributors were extremely professional and on time. The were able to work quickly, get the job done, and were very friendly. I would recommend this company to anyone!Service: Install flooring

Kwaku Walker: Not too sure about the variety of surfaces. They were not too keen on laminate flooring, which is what I was looking for. I'll go back and check again for what's available.

Robert Bodrick: Please read the update at the bottom. Almost one year later still have ripples in the carpet. Installers do not do a good job cleaning up after themselves. Customer service is very good. They have come out and reworked the carpet when called. Would not purchase from them again. Update: A little over two years after installation I reached out to inquire what I could do to remove the ripples in my carpet. To my surprise Chris sent a team out to rectify the issue. There has been no recurrence thus far. Cardinal Distributors stands behind the products as well as workmanship. The tireless efforts of Chirs, the manager, makes me reverse my original one star rating to a five star because if there is an issue it will be fixed
Response: Robert thank you so much! We'll always stand behind our work. We're so glad that we were able to get this issue fixed for you. Have a great one!

Cassie Sealing: Chris and the team at Cardinal are fantastic to work with. They truly care about each and every customer they do business with. They operate like a well oiled machine, meeting their customers demands and always on time. I highly recommend Cardinal for all of your flooring needs.
Response: Cassie, thank you for your kind words and all that you do to help us acheive our goals; the highest possible marks in customer service!

Dana Dyson: I just wanted to take this opportunity to share my experience with Cardinal Distributors. I purchased some laminate flooring for a project I was working on and I can’t say enough great things about Chris! My first experience with Chris was over the phone when I was trying to get pricing on a particular flooring product. He was so helpful answering all my questions about the products durability and installation. He was also able to offer me extremely competitive pricing on the flooring and in fact beat all the other competitors. The second time we interacted was after my flooring was installed by a flooring contractor that I hired and he incorrectly installed my steps. I was so upset and I called Chris and he reassured me that we could work together to resolve it and he did just that by helping me reorder items needed to repair the steps and recommending a qualified installer. I’m so impressed with the customer service and flooring that I received and would highly recommend this business to any of my family or friends.
Response: Dana, thank you for your review. As a heads up, we still have some stair nose here and waiting for you! :)

Deanna Schafer: I work with Cardinal Distributors on a regular basis for carpet and flooring for my clients. Chris is amazing to work with and has helped me locate some hard to find flooring. He always keeps me in the loop on lead times for popular items so I can make sure my clients can have their materials delivered on schedule. I highly recommend Chris and Cardinal!
Response: Deanna, thank you for the review. It's been a pleasure doing business with you in the past, and I look forward to continued business together!

10. Alexandria Carpet One Floor & Home

108 reviews
Alexandria Carpet One Floor & Home
Price/Quality
4.9
Service
4.6
Parking
4.8
Location
4.3
Establishment
4

Address: 851 S Pickett St, Alexandria, VA 22304

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 370-0001

Guy: Carpet store


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Alexandria Carpet One Floor & Home: what do users think?


shari belill: From the moment I called and Nikki answered, she was wonderful! I couldn't look at carpet due to my travel schedule and Nikki knew exactly what was in my budget and what I would like. She NAILED IT! I had a tight timeline and she met it and Alejandro was on time and installed the carpet in a few hours and it looks amazing! It is so soft and the color is perfect! Jeremy came by to check on things and what a great crew this store has! Highly recommended!

T S: UPDATED after owners answer: The issue is not about a back order - it is about the lack of customer service which, at the begging , was exceptional as I stated. I felt welcome as a customer, was given updates, and was given responses in a day at most. That changed. It feels like you were sure with the business so why to keep trying hard and well, right? A small additional project is not worth the same good customer service to Parsa and your team obviously. Please, do not lie about you guys following up. I was the one who had to message after promising on following up & was left without any response - see updated photo I just added & am sure I could find me trying to reach Parsa via phone calls, too. There were no voice messages left! When I could not reach him, and called main office number you could not even locate our order at first. I loved the material and installation on that day; however, I messaged several days after to tell you about the issues described here. I said we can repair it once you guys come again (it was noted on our account) - and everyone agreed. Sadly, after stating we no longer want to do business with you because of lack of interest from your side, Parsa was super quick to response but never stated anything about sending his workers to repair the issues. ORIGINAL POST: At the beginning, I was very impressed with the professionalism of Parsa & his team. That changed after they were done with the first project. We wanted to cover additional area right away - were told about back stock (understandable). We did not hear any updates for months. I was calling Parsa just to ask how the things are going, leaving emails and texts which were read but I have never received response. When called the main number, they transferred me to him & he was doing like he was just not ignoring me for months. We decided to cancel our order because I was very disappointed with the change of behavior from this company. To add to this, see for yourself how our luxury vinyl does not go all the way to wall on one place (which is pretty visible) & the carpet also has couple issues (such as the transitions & they did not level the flooring well before putting the carpet so on one place you can feel a “hole” when you walk on it) - quality of carpet is also not very good… Sadly, I would not recommend this company (even though the pricing was fair).
Response: We have been following up often with the ETA for the additional product but unfortunately per our supplier the material is still on back order with no estimated time of arrival. We try our best to meet our customer's timelines. Contrary to T.S. We made and left several VM updating information as it was given to us. In fact, she loved both the material and the installation, hence, adding more area. We work hard to exceed our customers expectations, unfortunately, the manufacture productions issues are beyond our control. Please feel free to contact Mike at 703.370.0001

Robert Park: Very professional and service is grrreaat! If you ever need flooring these are top rated people to see! Ask for Elisha she is very knowledgeable and very helpful!

Joyce Sullivan: My husband and I had an excellent experience at Alexandria Carpet. Eugenia helped us to select the perfect vinyl plank flooring. She came to our house to measure each room and help us with decisions about the layout of the floor. The price of flooring and installation was reasonable. Installer Mehdi and his colleague took up our old carpet and artfully laid down our new floor. It was a pleasure to work with this company and we would recommend it to anyone.

sscaronia: Eugenia was more than helpful and knowledgeable. At Carpet One, the carpet selection was such that I was able to find the perfect color, texture and grade. Eugenia explained about the installation while she took measurements and was very courteous and professional in addition to being most patient with all my questions/concerns. The installers arrived on time, they were experienced, friendly and "demonstrated an attention to detail". They cleaned up, vacuumed, and I was pleased at how well done and quickly the installation was performed. I would highly recommend Carpet One, Eugenia in sales and the contracted installers. Next time, for carpet or flooring, I will go directly to Carpet One in Alexandria, Va. 5 STARS from me !!!!!

Lisa Thompson: Eugenia is absolutely terrific: very friendly and helpful. I loved working with her and appreciated her guidance on both the brand and color selection. She really went the extra mile to help me pick the nice carpet in my price range. Scheduling the installation went smoothly, and the installers did a great job. They went about their work diligently and did a flawless job. I would have given a 5 star rating except for the fact that there was a period of time between when I ordered the carpet and had it installed that I had no communication from them for several days. I had to call a couple of times to connect with someone to get an update. Like a key person was on vacation or something like that. In sum, it was a very positive experience and I highly recommend Alexandria Carpet One Floor & Home.

Ambra Watkins: I highly recommend Alexandria Carpet. They have a great selection and a staff that is well versed in the products they carry. The whole team worked very hard to meet a challenging schedule so that we could move into our new home with new flooring and carpet. They were consistent with follow up and called to be sure all was well after installation. In fact, I needed to add shoe molding at the last minute, and they made it happen! Thanks to everyone involved!

Kim Davis: I cannot say enough about the luxury vinyl plank flooring they just installed throughout my second floor and new vanity in MBR. So glad to get rid of the carpet. Harry, Mario, Tom and the entire staff were very talented professional and from start to finish. Most importantly, I love my new flooring, it's like a long awaited dream come true! I highly recommend Carpet One.

Karolyn Tontarski: We are thrilled with the job Alexandria Carpet One Floor & Home did replacing carpet in three rooms of our townhome with beautiful hardwood! Every step of the process was easy, and we truly appreciated everyone we interacted with throughout the process taking steps to ensure our safety (and theirs) during this pandemic. Jim Collins came out to take the necessary measurements and walk us through what hardwood flooring options were available to us, enabling us to proceed with the project without having to go to the showroom. The two men who delivered the wood prior to installation so it could acclimate to our home environment were excellent and managed to get the 27 boxes of very heavy wood up to our third floor, in what appeared to be record time! The three man installation team was extraordinary. We quickly reviewed the parameters of the project with the team leader and then left them to it. While the company had allowed two days to complete the project, the installation team worked nonstop for 7 hours to get the job done rapidly. The installation team had to coordinate moving our larger pieces of furniture as they worked (as per our contract), which they clearly did with ease and great care. When the installation team left, all work areas were spotless!! We are already dreaming up another project for Alexandria Carpet One Floor & Home to help us with - we cannot thank them enough for being so sensitive to our COVID concerns throughout the process and for doing such an amazing job with the installation of the hardwood floors. They are perfect:-) Oh, and I would be remiss if I did not mention how friendly and polite everyone we dealt with was.

Dee F.: A great flooring store! For ancarpet store the variety is rather expansive. It not only has a great selection of carpets but also has a pretty good selection of wood and vinyl floors. Their pricing is pretty average in the field and their staff is friendly. Definitely recommend checking out what this flooring store has to offer.

11. Bakersfield Rugs

25 reviews
Bakersfield Rugs
Price/Quality
4.2
Service
4
Parking
4.2
Location
4
Establishment
4.5

Address: 5928 Leesburg Pike, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 12PM Fri

Telephone: (703) 931-0900

Guy: Carpet store


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Bakersfield Rugs: what do users think?


Douglas Goralski: I've bought two rugs from Bakersfield Rugs and have been very satisfied. There is a great selection to choose from and the staff is very helpful. If you need a rug, Bakersfield Rugs is someplace you should check out.

Jonathan Levering: Spectacular local rug shop. They have a wonderful selection of well priced, very high quality rugs, and their service is everything I look for in a local retailer. I hope they stay in business for a long time, and will definitely return next time I need a new high quality rug. I could not recommend them more highly.

Muj Mas: Arranged show room. Not pushy staff, we took our time to see and get two rugs. The price and quality were good.

Sidra A: Horrible customer service. If I could give zero stars I would. I called them to check that picking up a carpet in rainy weather wouldn't be a problem. They ensured me that it wouldn't be an issue and would be properly wrapped. The plastic it was wrapped in was such cheap quality that it ripped on the way home, and it was poorly wrapped too, with knots at the end, no ropes to hold the plastic in place. The rug got wet because the plastic ripped to shreds. I called them and they were no help. They said nothing could be done despite the fact that they ensured me that it could be transported in rainy weather. I wasn't even able to speak to the manager, who knew about the issue but doesn't deem his customers valuable enough to talk to them himself. Extremely disappointed and will definitely NOT recommend them to anyone with this horrible experience.

Mark Sawasky: We loved our experience at Bakersfield Rugs. The staff person that helped us was fantastic! Her name is Heaven! She let us know all of the options that helped us to narrow down our choices.

Shreya Gandhy: Good variety but slightly understaffed, which is understandable. The prices were acceptable but they had limited products in certain sizes.

Donna Barrett: A wide variety of both modern and traditional. The staff are very friendly and knowledgeable. The prices are reasonable. The quality of the rugs are amazing. Will be going back

Said Durrah: Great Rugs and flexible staff

John Copley: Excellent quality and selection and priced lower than Home Depot and other standard retailers. The selection is great from traditional to modern.

Salil Malhotra DC: Great selection, great help from the associates! They also match pricing if you find a similar quality rug elsewhere.

12. Manoukian Brothers Oriental Rugs

23 reviews
Manoukian Brothers Oriental Rugs
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 2330 Columbia Pike, Arlington, VA 22204

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 882-7847

Guy: Oriental rug store


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christel stevens: Amazing carpets at Manoukian Bros. Retirement Sale. I could not believe the prices. Went in to buy one carpet and went home with three and still did not hit my budget limit! Last chance to find precious rugs from lifetime of collecting. Friendly family staff made me feel at home. Parking right out front.
Response: Very kind. Cheers.

Bich-Thuy Sault: We have bought several beautiful rugs from Manoukian Bros. and absolutely love them all. Today we bought a Tabriz rug for our kitchen and again are so happy with it. Paul, Dona, and Mikael were very patient and helped us with our selection. We absolutely love the rug.
Response: Thank you B-T S.

katherine nyce: I have been dealing with Mr. Manoukian for 47 years and have never been disappointed. He is a wonderful person; he's very knowledgeable, very accommodating, very patient, and honest as the day is long. And his prices are absolutely fair. He has gone to a lot of trouble looking for just the right rugs for us and for friends to whom I have recommended him. His employees who have delivered and installed rugs and carpeted our stairs have all been skilled and very pleasant. I cannot recommend him highly enough. I feel sure he is without an equal in the oriental rug business in our area. I would never go to any other rug merchant. He is the best.
Response: 47 years, that is nearly half the age of our boutique. Next year we celebrate the Century mark! K.N. TU for all those years. Cheers, The Manoukian's

Akil Obilineni: Walked in on a whim, very friendly staff with a beautiful selection of rugs. Very reasonable prices.
Response: Glad you could stop by A.O.

E M E: I love the care that Manoukian Brothers takes, even with small textiles. Many years ago, when they were in Adams Morgan (DC), they carefully sewed a sleeve onto a wall hanging I bought in Peru. 17 years later, moths got to it, and I brought the piece to them again in their present location on Columbia Pike. This time, they (again, carefully) cleaned it, removed the sleeve, hand-sewed a backing onto it, hand-sewed around the holes to secure the weaving to the backing in those places, and put the sleeve on again. It looks beautiful. They do thoughtful, detail-oriented work, and they take time to tell you what they can and cannot do beforehand. I recommend them highly.
Response: Many Thanks E M E! Enjoy your reinvigorated textile.

Sally Everett: Very knowledgeable and friendly family run store. Beautiful rugs at terrific sale prices as they transition from sales and rug servicing to servicing only. They allowed me to bring rugs home to try out without a deposit. They were not hard sell, but patiently helped me identify what might work best for my needs. I'm sorry they're going out of sales but am glad they will still be available for servicing. Excellent and honest customer service.
Response: Thank you Sally. Enjoy your magic carpets.

Carolyn Brooks: I would highly recommend this company for all of your carpet cleaning. I had two carpets cleaned and was very happy with the results. They did an excellent job. I was very impressed with the professionalism of their representative. He was very straight forward, knowledgeable about carpets and ready to share useful information. This company does not require payment until the job is complete and the customer is satisfied. This impressed me right away as I just dealt with another carpet cleaning company which required payment in advance.
Response: Many thanks CB. Happy to hear that you will find more enjoyment using your two now clean oriental rugs.

robert Sullivan: Manoukian Brothers repaired one of our old rugs and did a wonderful job. Paul, the owner was also very good at explain the difference between good and bad rugs. He could use laymen's language that we understood and he showed us examples in his showroom. Great experience dealing with Paul.
Response: Thanks Bob, much appreciated.

Cecile Heatley: I bought a beautiful Persian rug from Manoukian Brothers Oriental Rugs in October 2018. When I saw it in the store, I just fell in love with the colors: coral red and turquoise blue on a dark blue background. It is a Melayer rug and has stylized flower motifs – very cheerful. The price was very reasonable so I bought it on the spot. It is now adorning my bedroom floor and it is the first thing I see when I get up in the morning. A beautiful way to start the day!
Response: Many thanks Cecile. Glad you are enjoying it.

Paul Manoukian: Since 1922, experts in handmade rugs.Visit us our new 3,500 store @ 2330 Columbia Pike, Arl, VA.
Response: Yes, we do it rug sales & service, like rug cleaning, rug repairs, and replacement pads.

13. Dc Carpet Cleaning

137 reviews
Dc Carpet Cleaning
Price/Quality
4.9
Service
4
Parking
4.9
Location
4.2
Establishment
4.5

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 683-4270

Guy: Carpet cleaning service


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Ingrid Lebert: Unprofessional, disorganized, unreliable are just a few adjectives to describe this joke of a company. And staff has no issue lying, bold-faced, to customers. Let me walk you through my experience. I had an appointment on Friday between 2-4, I called to confirm again that morning and was told, yes, a technician would be out to do the job. Fast forward to 4:30 that afternoon and I've called DC Carpet Cleaning and was told that I'd been informed a technician was not able to make the appointment. Angry, but anxious to get it done, I reluctantly agreed to reschedule for Sunday between 8-10 AM. This morning, I called to get an ETA on a technician, and was just now been informed that while I was "first on the schedule" they didn't know when the guy/gal would be out (it's 9:00 AM) and that I should just wait for another call. No guarantees given, and it's deja vu all over again. I immediately cancelled and write this review as a cautionary tale to everyone else. Caveat emptor! Service: Carpet steam cleaning
Response: Ingrid, There was a major miscommunication at the front desk on Friday, and you unfortunately were caught in the middle of it. We have taken steps to ensure this situation doesn’t happen again in the future and would like to apologize to you for the inconvenience.

Jesse Lewis: In short, this company ruined my perfectly good white sofa and they will not accept responsibility. I am editing my previous review due to their poor service. I previously noted that my technician was professional which remains true. However, the service he provided created far more stains on my couch than were there. Almost every cushion now had a full length stain which were not there previously. Even worse, when I contacted the company, they sent someone out to re clean the couch, and that still did not remove all of my stains that were created by their first cleaning. Then, they said nothing more could be done, tried to blame me for the stains and said I could have 10% off my next service. If you are thinking of using this company, I've attached only a few of the pictures so that you can see what their finished product looks like. My couch was very white and clean before their service. I could not possibly recommend this company less. Service: Upholstery cleaning

Larry Beaman: Bait and switch. I scheduled for them to come out and clean my couch. I gave them the dimensions of my couch and that it was a couch connected to a chaise. They confirmed and said $79. The rep comes out and says it's at least $150. I called the company back and they confirmed they got it wrong and that they knew it was the couch w/chaise and it was still on me to pay at least $120. A customer shouldn't feel pressured to pay more than quoted because someone is already in your home.
Response: We are very sorry that this happened. We were not trying to trick you or make you feel pressured. Our representative made a mistake and didn't look at the right line on the price chart while she was talking to you. We apologize for the misunderstanding and hope you will consider us for cleaning in the future.

Jon Gillespie: Positive: Professionalism, Punctuality, Quality, ValueThe technician arrived on time, was extremely polite and professional, and did a great job cleaning my rug. I am completely satisfied.Service: Area rug cleaning

Charles Hu: Positive: Professionalism, Punctuality, QualityWalfred was particularly friendly and professional. Good guy who does honest work. Would recommend him again.Service: General carpet cleaning

Yagil Mattuck: You know that old sofa that everyone knows is old but doesn't want to throw out? I have one too. I tried cleaning it, but I didn't get very far. We called them for upholstery cleaning and they did an excellent job and transformed it!

Olive Rose: The technician did a great job at performing mattress cleaning. From dust to allergens, they removed it all within an hour. I couldn’t believe how clean the mattress looked after just one session. Their timely help saved my mattress from permanent damage.

Dennis B. Taber: I wish I had found this company earlier. I run a daycare center and take care of many kids every day. It is hard to keep our carpets clean especially during activity days which are most days. The frequent steam cleaning you do to my carpets is priceless. My daycare center is clean as it should be!

Katie Harris: Fantastic service and results! I received a call 45 min before arrival and the technician (Walfred) arrived ahead of our scheduled window. After bonding over our shared love of dogs :) Walfred assessed my sectional and gave me the option to add deep cleaning for some more severe stains, clearly explaining the differences in service and price. He was friendly and professional and did a wonderful job - my sofa looks brand new. He made sure I was satisfied with the results and walked me through the payment (which was super easy as well). I would absolutely recommend DC Carpet Cleaning, and Walfred in particular, and I will certainly use their services the next time I am in need. Services: Upholstery cleaning , Pet stain & odor removal
Response: We are extremely grateful for the positive review of our couch cleaning! I'll let the technician know how pleased you were with the service.

Connie Potter: Overall a great experience. I filled out the estimate form over the weekend and was called immediately after with a quote of $80 for 3 rooms (had a coupon) and to schedule an appointment for Tuesday at 8am. On Tuesday at 8, they called saying the technician would be here at 9, and he showed up at 9. William quickly reviewed the areas to be cleaned, took pictures, and said the quote was accurate. He got right to work, consulted us once with a question about a stain, and worked quickly. He had finished the whole space, about 600 sq ft, and was cleared out by 10:15. We had moved most of the furniture out of the space for ease of access, but he had no problem moving and working under the one small couch that remained in the space. Payment was easily done with a creditcard through a link he sent when he was finished. The stains are gone and the carpet smells fresh. We're very pleased---great value for $80 and extremely professional service, both with the scheduler on the phone and with the technician. Thanks! Services: General carpet cleaning , Pet stain & odor removal
Response: Thank you for the kind words! We thrive on this type of feedback, and I’ll be sure to pass this review off to the team. Our goal is to provide 100% customer satisfaction and I’m ecstatic that we were able to deliver.

14. USA Clean Master

95 reviews
USA Clean Master
Price/Quality
4.5
Service
4.4
Parking
4.8
Location
4.4
Establishment
5

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 558-2102

Guy: Carpet cleaning service


Review: "I had my white area rug brought back to life."

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USA Clean Master: what do users think?


Kimberley Jordan-Adams: Called and made an appointment with another company only for them to cancel twice on the day of service. At last minute I called USA clean and they were able to assist in what I needed done. They were very helpful in helping clean my carpets before our out of town guests show up, Walfred called me 45 mins in advance to let me know he was on the way. He showed up exactly in 45 mins, was polite, professional and fast. He did an impeccable job and I plan on using this company again in a few months since we have 2 dogs. I had my white area rug brought back to life. Thank you guys so much. Services: Area rug cleaning , Pet stain & odor removal , General carpet cleaning
Response: We're really glad to hear that you were satisfied with our carpet and rug cleaning :)

Michelle Cao: Positive: Professionalism, Punctuality, Quality, ResponsivenessI had two rooms’ carpet and one couch cleaned. Al did an amazing job and was very communicative, friendly, professional and quick. He let me know what my options were and what his professional opinion was, explaining what he was doing each step of the way, and was very courteous. I would definitely recommend this service!Services: Carpet cleaning, Upholstery cleaning, General carpet cleaning

Kevin Coakley: Positive: Professionalism, Quality, Responsiveness, ValueEmmanuel was very communicative, professional and did a great job with our carpet and kitchen tile. Customer service was good and the quote was very fair. Highly recommend!Services: Power/pressure washing, General carpet cleaning
Response: Hi Kevin, thank you for the recommendation and writing this great review about our tile and grout cleaning.

K. Whiteurst Sanders: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueEmanuel was punctual and professional. He took time to answer my questions. I will ask for him again. And I think the Price was reasonable and transparentService: General carpet cleaning
Response: Thank you! I'll let the technician know how pleased you were with the carpet cleaning.

Nathan Brownback: Positive: Professionalism, Punctuality, Responsiveness, ValueProfessional, friendly, and quick. Good value for laundry vent cleaning. Thanks!

Munjid Abdou: Wow! I can see a significant difference in my carpets. The carpet cleaning technician explained everything beforehand when he arrived and answered all my questions. He was lively from start to end and did a great job. I recommend this company to everyone.
Response: Thanks for recommending our carpet cleaning. We work hard every day, and this makes it worth it.

Neo Yun: The crew provided great water damage restoration services after the water incident in our basement. They diagnosed the problem and started working on it immediately. They were thorough. They kept communicating and updating me throughout the process. I loved the experience from start to finish.
Response: Your review means a lot to us and we appreciate you sharing your feedback.

Nora Maio: Excellent work! I was really happy with my oriental rug after the cleaned it. Much better than the last company I used. Not only did they do a spectacular rug cleaning job, but they properly cleaned up after themselves. I would highly recommend.
Response: Thank you for the kind words and recommending our rug cleaning to others!

Kylie Morrow: Prior to my daughter’s birthday party, I talked to these guys for deep carpet cleaning. They did an amazing job on my whole house carpets. They left them looking brighter than ever before. I love that they are affordable and keen to details. I highly recommend them!
Response: The recommendation of our customers means the world to us! Thank you!

Fang PeiLing: I just wanted to inform you that the deep carpet cleaning done by your team was really great! From booking to the steam cleaning, your reps worked professionally, politely, and efficiently. Will definitely be getting back to you soon!
Response: Thanks for the positive review! We love hearing from our customers, especially when they are satisfied with our services.

15. Lowe's Home Improvement

1968 reviews
Lowe's Home Improvement
Price/Quality
4.5
Service
4
Parking
4.5
Location
4.8
Establishment
5

Address: 2438 Market St NE, Washington, DC 20018

Schedule: Closed ⋅ Opens 6AM

Telephone: (202) 378-2500

Guy: Carpet store


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Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.

16. Carpet Palace

27 reviews
Carpet Palace
Price/Quality
4.8
Service
4.6
Parking
4.1
Location
4.8
Establishment
4.4

Address: 751 E Gude Dr, Rockville, MD 20850

Schedule: Closed ⋅ Opens 10AM

Telephone: (301) 762-0011

Guy: Carpet store


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Christine Murphy: My first experience buying carpet, and I will come back to Carpet Palace for all my future needs. Ara was wonderful to work with and very accommodating regarding my sample needs. And George was very patient with my indefinite scheduling needs. Finally, the installation crew were all very friendly and did a great job. Thank you Capet Palace!!

Kelsey Bolar: I could not be happier with my purchases from Carpet Palace. Mark and his team take incredible care of you, from ensuring you’re getting the best deals to ensuring your carpets come out perfect. I’ve used him for both wall-to-wall bedroom carpets and custom area rugs. You get much better deals and designs working with him than you do from buying pre-made rugs. I never leave reviews but his service and products are worth it!

Samantha Mocknick: Had a wonderful experience with everyone at Carpet Palace, but mostly worked with Ara. He was very knowledgeable and helpful in assisting with choosing the right type, color, and padding of carpet for the room we were looking to carpet. He was very communicative about the installation timeline. The guys who came to install were professional and quick! They were on time (even early!) and got the job done swiftly. I would recommend Carpet Palace to anyone looking for new flooring!

Debbie Senker: Ara and his team took great care of me. Ara spent so much time helping me pick out the perfect dining room carpet. George was very patient with my delivery schedule changes. And the delivery men didn't leave until the carpet was perfect. Would highly recommend

Jeanne Raia: We worked with Patrick to select and purchase cabinets for two bathroom renovations. He was absolutely terrific throughout the entire process - he helped us understand the differences between various options... helped us select high-quality cabinets that look beautiful in the rooms. Pricing was very fair. He referred us to a countertops company (Flintstone in Rockville) and even jumped in to help with measurements as an emergency back-up. Professional, knowledgable, friendly and honest - thank you Patrick and Carpet Palace!

Mashrur Chowdhury: Very genuine people. Was such a pleasure to be their client. Not only do they know their carpets but they won't try to up sell you on anything. I was looking for some really cheap flooring for the laundry and recommended me to look elsewhere. Worked with us patiently to find the carpet that both suited our needs and met our budget. We went back and forth a few times, and they came out twice to take and re-take measurements. Did an excellent job of installing the carpet as well - did not need to do any touch ups on the walls. If you're looking for flooring - don't look any further.

Cheryl Levine: As a teacher, I was looking for carpet remnants for my classroom. Carpet palace had a huge selection. After speaking with them briefly, they donated approximately 30 carpet squares/rectangles to me for my classroom. They loaded my trunk up for me without hesitation. They were kind, knowledge, and extremely helpful! I would recommend this local business to other teachers and consumers.

Tammy Berman: Mark was extremely helpful and knowledgeable. He gave us excellent advice and quick service. Will absolutely go there again for all carpet and flooring needs.

gloria: Thank you Mansour Afkhani for doing such a professional job on our carpet and tiles for our entire condo building! I would recommend Carpet Palace to anyone looking for carpet and/or flooring needs.

Jim Knotts: CAUTION: If they ever talk to you about "delivery" fees, make sure you know what you're getting. It wasn't until a week before delivery I was told that "delivery" mean CURBSIDE. Was told I would need to figure something out (hire a couple of movers to get my kitchen cabinets from the curb to inside my house). WHAT?! I asked if they could have a different delivery company assigned to bring the pieces inside my house. Said they would check, but I never heard back. They said the truck would have a lift gate to get everything down to street level. Boy were they wrong! The delivery truck backed into my driveway, rolled up the back door, moved a box to the edge of the truck and said, "Eh." No lift gate. No help from the driver. No nothing. Disaster, and this company has seen the last penny they will EVER see of my money . . . The follow-on purchases of flooring, tile, countertops, fixtures -- I'll get from a better company.

17. Marco Polo Oriental Rugs

29 reviews
Marco Polo Oriental Rugs
Price/Quality
5
Service
5
Parking
4.7
Location
4.2
Establishment
4

Address: 3240 Duke St, Alexandria, VA 22314

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 461-0207

Guy: Rug store


Review: Their website mentions washington dc and united states

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Pat Theiler: This is an A+ gem of a shop. I found my dream Kilim rug here at an affordable price. I'm so glad I waited to purchase until I met Abdullah Khaja and his team. This is the real deal. Some companies claim to have a Kilim from Afghanistan and may sell you a substitute--and at sky rocketing prices. Abdullah is trustworthy, the service is impeccable and its a small business and not a big company. You can't go wrong with this shop. I plan to shop again. The pix below doesn't do justice to this gorgeous hand-made rug.

Tito: Exceedingly more than we expected for our first rug buying experience. They have some of the most beautiful rugs we have ever seen anywhere and the piece that we ending up choosing was at truly one of a kind Afghan piece! Excellent experience from start to finish and great customer service. They really made us feel like family. Thank you Abdullah.

Samir Popal: The owner is a really personable and friendly guy. Hes been in business for over 18 years and has a lot of experience dealing with rugs and carpets. They just relocated to this new location. They have a large collection of Oriental rugs. Definitely recommend the place.

Sara Rhoades: Marco Polo Oriental Rugs has one of the best and largest selection of handmade rugs across the nation! Since moving to the area, we stopped by and were able to find a Tabriz and Kazak that fit both our taste and budget! Mr. Abdullah was able to deliver our rugs to our home and we will be getting the rest of our rugs cleaned and appraised through them. Thank you!!!

Kathleen Roberts: Visited Marco Polo Oriental Rugs and was amazed with their warehouse selection before they relocate! Was able to purchase three different handmade rugs to accommodate the rooms in my home. Mr. Abdullah’s service and hospitality was well appreciated! Thank you very much!

Curtis Puckett: I’ve shopped for rugs around the world especially in the Middle East. Abdullah has a collection in his shop that has something for everyone! Truly amazing. He is the nicest and most respectful person you could ever meet. Willing to barter and make a fair price. Hospitality well above the norm. His nephew was also very helpful as we picked through rugs. We bought 4 beautiful rugs and was just going out of curiosity. For rugs this place is vast! Perfect way to spend a few hours! Thanks Abdullah!!

Francine Lima-Cooke: I had the opportunity to buy 3 beautiful rugs at Marco Polo. The store sells beautiful hand made rugs of good quality . The customer service is outstanding and they're very professional, and so helpful. The customer 's satisfaction is their first priority. They will work with the customer to satisfy his/her needs. I especially want to thank Abdullah , the store's owner, Fred, and Koshi for their availability, patience and willingness to work with me. I can't say enough how helpful they were to me. If you really want to buy nice quality rugs for your home, I highly recommend Marco Polo Oriental Rugs in Pickett St. You'll be very happy.

Alec Albright: We bought three beautiful rugs from Marco Polo this weekend and couldn’t be happier with the pieces. The selection and service are excellent, but what really stood out was the hospitality. Abdullah, the owner, was so friendly and offered us food from his nearby Afghan restaurant, Kabul Kabob, which warmed our hearts. A+

Breanna Dearman: Came here with my mom to pick up rugs we had bought at an auction. They were very nice and my mom ended up buying a couple more rugs. They have the most massive amount of inventory, I've never seen so many carpets. They also have rugs to fit any price range. After buying the rug, the owner drove us to his restaurant and bought us dinner. He was very gracious and an excellent guy. The next day we were walking in old town and found a rug almost identical in style and size to the one my mom bought from Abdullah for $150. The store in Old Town was selling it for $725! I think you'll get a great deal from here.

Anirudh Iyengar: My wife and I stopped by Mr. Abdullah's shop and immediately found an item we loved. After shopping for a few months, we appreciated the wide selection. We are grateful for being able to test the rug at home before making a final decision. Recommend to all looking for high quality rugs.

18. Red Carpet Inn Washington DC

44 reviews
Red Carpet Inn Washington DC
Price/Quality
4.6
Service
4.5
Parking
4.2
Location
4.4
Establishment
4

Address: 600 New York Ave NE, Washington, DC 20002

Telephone: (202) 546-9200

Guy: Hotel


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Red Carpet Inn Washington DC: what do users think?


Vuvi Giang Tran: I will not come back here. The room is not good, has fly, no shampoo. It is near the street and does not feel safe.

Victor D Aguilar: Excellent service and clean everything. I recommend everybody.

Kisha Craig: They are very nice to every one I love the place

Gail Boggs: No smoke detector; curtains were torn and hanging over the heater; about six sheets of toilet paper and no extra rolls. They put us on the second floor when the first floor was almost empty. We felt more comfortable eating in our car than in the room.

Sherice Thompson: The roaches are running rampant! The bugs are very annoying! The traffic is horrible! Can't get no sleep! Trains and motor cycles running all night long! The poor customer service! The breakfast is horrible!! I would never recommend this to anyone! They need better improvement on everything in that place!!!!!

Michael Hines: Best Hotel In Dc on NEWYORK Ave‼️

Christopher Hines El: Rooms were clean and spacious. Staff was respectful and helpful

Niket Mody: For the price and renovated rooms it's worth it.. nice to see post Covid protocols for the staff. Not bad sice you are in DC and not paying the higher prices....close to Union Marketplace too. Solid value for the money.

Cheyenne Barros: Horrible just horrible the people are room especially the worker behind the front desk. Rooms were disappointing our fridge smelled horrible and wasn’t plugged in, and found roaches in our bathroom. And would not give us refunds.

Aurora Bryan: Rooms are COMPLETELY new and clean and surprisingly spacious. Was worried about noise from road but you can't hear anything.

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