Best Carpets Washington Near Me

James Brown: I am posting via personal, but worked with Capital Carpet through my job in project management. Last fall, I had to pick up a project needing completion by 12/31/22, and reached out to this team. Kavoos came by with samples and an amazing attitude. He worked with my stakeholders on a bit of designing and meeting their objectives and the professionalism was exceptional. During installation, the team was very professional and worked quite hard, delivering an amazing new look to our Class A NWDC office boardroom. Not only are my stakeholders thrilled with how well the design blends to our office, but the quality has been exceptional as well. Both on a professional and personal level, I highly recommend Capital Carpet. I will be calling this team first on my next project!

Jordan Tenenbaum: Update: Had a few rooms of hardwoods installed last week. Just as last time, Kaveh did a great job coordinating the job, getting the right materials (and fast!). The installers were prompt, professional, and did a fantastic job making it look seamless with our existing hardwood floors. Would highly recommend now as a repeat customer. Good customer service and follow up.

Heber Paredes: If i could give 0 stars I would. I came in with every intention to purchase at least 1 carpet but was hoping that they had some type of system where they can donate old carpets that no one would purchase and was met with a hard no. I represent an elementary school that is in need of carpets for classrooms. I came hoping that I could at least get a deal but I guess theres no such thing as donations for children who need these resources for school especially if your donating some relic that no one wants to buy. Kind of messed up. I see that this establishment doesn’t believe in helping to provide an amazing educational experience for students that are lacking resources. Thanks for nothing basically.

Sam Goldmsmith: Superb Persian rugs. Staff is very friendly and helpful. Just go in and look at rugs till you fall in love with one (or three).

Opera Critic: The salesman, Tom Monroe, high pressured me to pay my balance immediately which I did, yet despite three requests, Classic FLoors did not have the integrity nor courtesy to emailed me a copy of my credit card charge nor invoice that shows a zero balance, which I have requested three times and need for insurance purposes. Therefore, I would be very cautious doing business with such a company and consequently, could not recommend them.

Elizabeth Brown: Everyone working is extremely helpful and knowledgeable and David personally helped me find what I was looking for. Their selection of rugs is vast, and every one is absolutely beautiful in quality and design. When I need to buy more rugs, I will definitely be stopping by here.

Debbie Halla: The carpet runner they installed looks fabulous! Fred was so easy to work with and the guys who did the work not only did a great job, they were super sweet as well. With the extra carpet, the cut and bound an entryway mat at no extra charge.

Lindsey Strang Aberg: Such a perfect experience from beginning to end and we are so pleased with the end result! We had hard tile in our lower level and our baby recently took a rough fall on it, so we were looking for a solution to give the coverage and cushion of wall to wall carpet without the commitment of ruining the tile underneath. I was so surprised how many options were available for cut to size carpet remnants! Made my selection and was given a delivery date just 3 days later! Delivery was seamless and they were pros at moving heavy furniture. Will definitely be using Carpet Palace for any future needs!

Ashley Doot Vaughn: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe had both hard floors and carpets installed in our home. Cardinal Distributors was very easy to work with, and has the best prices in the area by far! Installation was easy (for us) and completed professionally and looks perfect. We 100% recommend Cardinal Distributors for all your flooring needs.Service: Install flooring

T S: UPDATED after owners answer: The issue is not about a back order - it is about the lack of customer service which, at the begging , was exceptional as I stated. I felt welcome as a customer, was given updates, and was given responses in a day at most. That changed. It feels like you were sure with the business so why to keep trying hard and well, right? A small additional project is not worth the same good customer service to Parsa and your team obviously. Please, do not lie about you guys following up. I was the one who had to message after promising on following up & was left without any response - see updated photo I just added & am sure I could find me trying to reach Parsa via phone calls, too. There were no voice messages left! When I could not reach him, and called main office number you could not even locate our order at first. I loved the material and installation on that day; however, I messaged several days after to tell you about the issues described here. I said we can repair it once you guys come again (it was noted on our account) - and everyone agreed. Sadly, after stating we no longer want to do business with you because of lack of interest from your side, Parsa was super quick to response but never stated anything about sending his workers to repair the issues. ORIGINAL POST: At the beginning, I was very impressed with the professionalism of Parsa & his team. That changed after they were done with the first project. We wanted to cover additional area right away - were told about back stock (understandable). We did not hear any updates for months. I was calling Parsa just to ask how the things are going, leaving emails and texts which were read but I have never received response. When called the main number, they transferred me to him & he was doing like he was just not ignoring me for months. We decided to cancel our order because I was very disappointed with the change of behavior from this company. To add to this, see for yourself how our luxury vinyl does not go all the way to wall on one place (which is pretty visible) & the carpet also has couple issues (such as the transitions & they did not level the flooring well before putting the carpet so on one place you can feel a “hole” when you walk on it) - quality of carpet is also not very good… Sadly, I would not recommend this company (even though the pricing was fair).

Jonathan Levering: Spectacular local rug shop. They have a wonderful selection of well priced, very high quality rugs, and their service is everything I look for in a local retailer. I hope they stay in business for a long time, and will definitely return next time I need a new high quality rug. I could not recommend them more highly.

christel stevens: Amazing carpets at Manoukian Bros. Retirement Sale. I could not believe the prices. Went in to buy one carpet and went home with three and still did not hit my budget limit! Last chance to find precious rugs from lifetime of collecting. Friendly family staff made me feel at home. Parking right out front.

Jon Gillespie: Positive: Professionalism, Punctuality, Quality, ValueThe technician arrived on time, was extremely polite and professional, and did a great job cleaning my rug. I am completely satisfied.Service: Area rug cleaning

Kimberley Jordan-Adams: Called and made an appointment with another company only for them to cancel twice on the day of service. At last minute I called USA clean and they were able to assist in what I needed done. They were very helpful in helping clean my carpets before our out of town guests show up, Walfred called me 45 mins in advance to let me know he was on the way. He showed up exactly in 45 mins, was polite, professional and fast. He did an impeccable job and I plan on using this company again in a few months since we have 2 dogs. I had my white area rug brought back to life. Thank you guys so much. Services: Area rug cleaning , Pet stain & odor removal , General carpet cleaning

Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Christine Murphy: My first experience buying carpet, and I will come back to Carpet Palace for all my future needs. Ara was wonderful to work with and very accommodating regarding my sample needs. And George was very patient with my indefinite scheduling needs. Finally, the installation crew were all very friendly and did a great job. Thank you Capet Palace!!

Tito: Exceedingly more than we expected for our first rug buying experience. They have some of the most beautiful rugs we have ever seen anywhere and the piece that we ending up choosing was at truly one of a kind Afghan piece! Excellent experience from start to finish and great customer service. They really made us feel like family. Thank you Abdullah.

Vuvi Giang Tran: I will not come back here. The room is not good, has fly, no shampoo. It is near the street and does not feel safe.