Best Carpet Shops In Washington Near Me

Johanna Crowl: Kavoos was a great customer service rep and carpet installer. Just had my entire apartment carpeted by them. I love the look, it's the exact color I wanted, and it's very soft. I didn't have to move any furniture and the install time was very quick!

matt b: They did an incredible job installing vinyl flooring for us, after we had a disatrous experience with someone much less professional. Quality workmanship, good communication, and excellent customer service. We love our new floors - thank you Capital Carpet team!

Christian Bailey: The Best Flooring Company in the DMV Area!!! As an interior designer, I have worked with a lot of companies but there’s something different about them. My clients and I came couple weeks ago for a one bedroom installation. Philly warmly welcomed us. She was professional and very sweet to work with. I told her to give us a ring and keep us on the loop throughout the carpeting as we travel a lot. Our carpet was backlogged due to Covid but she made sure somehow with the factory to get it sooner. She also kept messaging and updating me along the process. Our floors were beautifully done by Freddie. I appreciate the great work Will be uploading pictures on Yelp as well! Keep up the good work Cheers 🥂

A J: I received carpet installation today. The contractors arrived within the time promised. They did an excellent job and I’m very well pleased with my new carpet. They were professional and focused on getting the job done. I had expected them to at least stop and take a lunch break but they kept working so thumbs up to being dedicated. I will update my review within 6 months to let everyone know how my carpet is holding up. However, as of now it looks good. I’m confident the carpet will continue to look good. Thank you for your services!

Patricia Antoneia Jackson: Great Customer Service!! walking in the store, which was quite busy, I was acknowledged by the front desk receptionist(Felia) and once available she listened and directed me to the exact carpet style I was looking for. Their measurer/estimator(Hamed) came to my house same day, emailed a written quote and within 10 days(special order carpet) the installer(Freddie) laid BEAUTIFUL Mohawk carpet throughout my home! The entire staff was pleasant from beginning to end and although there were some hiccups due to Covid related matters(vendor supply chain delays/labor shortage) Felia, Hamed, Freddie and the Owner were always pleasant. My carpet looks great, feels great for a better price than two competitors! First thing my children and I did was make “snow-carpet angels”! Thank you Capital Carpet! You have beautiful selections, a great team and will refer your business to others!-Happy Customer Toni Jackson

Lucille Washington: The people at Capital Carpet were outstanding. I purchased some carpet from them. They gave me the best service I have had for home improvement in a while. The two gentlemen arrived on time and worked non stop until the job was complete. They cleaned up all of their mess and left the rooms looking as they were before they arrived. I could not have asked for a better experience.

michael biddle: I had a great experience with Capital Carpet. It was a small job—carpeting a flight of stairs—yet I felt that I go their full attention. To be honest, the place doesn't look like much from the outside, but they have lots and lots of carpet samples on two floors. I made a few selections, and able to take the samples home. After making a final choice, I got a complete estimate of the cost, and was on their calendar for installation about 2 weeks later. The installers were on time, friendly, professional and fast. They made sure I was happy with their work before leaving. I am very happy with my carpet.

Carson Kuo: I had a great experience with Capital Carpet for my one bedroom condo. They were very accommodating and had a lot of options with competitive pricing and the installation was quick and smooth. I was on a very tight schedule and Capital Carpet was flexible enough to fit me in and the job on site was seamless. I highly recommend them if you need carpet installed.

The Christian Socialite: From: Ms. Dixon Love my LVT floors and carpet. Capital Carpet LLC installed LVT and carpet in my house this week. Excellent customer service. Negin did an excellent job. She helped me to stay within my budget and offered me a good deal on LVT and carpet. The owner was nice and accommodating. The installers did an excellent job as well. They noted a few problem areas in the floor before installing the LVT throughout the first level and suggested repairs. The added repairs to the total cost was reasonable. They cleaned up the house real nice. Capital Carpet was recommended by a friend. I too highly recommend. 5 stars 🌟🌟🌟🌟🌟 Thank you Capital Carpet!

Farzam Tamami: Total home renovation and job done extremely well. We turned a full bathroom into two full bathrooms...didn't even know that was possible. The did a splendid job with my floor and paint for the whole apartment. The crew is very knowledgeable with any home improvement projects - they did amazing job with putting recesses lighting in my apartment. Kevin, the owner is a good guy and gave me a fair estimate for all the work. I highly recommend Floors on 14 for all your home improvement projects.

Megan Thompson: Easy process! I need a small room replaced with carpet and floors on 14th was efficient, well priced, knowledgeable and was able to schedule my install within a well. The installers were very nice and quick! Will be going back for future needs!

Mona Noroozi: This review has been a long time coming - Floors on 14 is the very best. The owner, Kaveh, is extremely responsive and collaborative. I had bamboo floors installed in our apartment almost a year ago, and they are the absolute most beautiful part of my apartment renovation. I wish Floors on 14 could have done my entire apartment renovation instead of just floors, because their workers were the very best group, most hardworking group that I worked with. Look no further and give your business to this worthy team. You won't regret it!

Judy Byron: We're glad to have found Kevah and Floors on 14th for the wall to wall carpeting for our downstairs apartment. We are so glad to have a DC Vendor who is committed to quality products, professional and personable customer service, and consistently talented staff from selection to install - All this while respecting our personal budget. We are glad to have found him through a real estate friend's recommend. We will enthusiastically encourage others, including family and friends, to support his store and benefit from all he has to offer.

Samira Damavandi: Thank you Floors on 14th and Kaveh! Their service and product was excellent. We were able to replace carpet with brand new vinyl. Their showroom has a variety of options to choose from. Definitely recommend for your flooring needs!

Rachael Wilcox: I had a great experience working with Kaveh and his team. They replaced the carpet in my condo with gorgeous hardwood floors. The process from start to finish was easy, professional, and convenient. The team worked quickly and neatly, and I am so very pleased with the finished product! I heartily recommend Floors on 14th!

susana mendaro: Superior workmanship and very quick installation. Kaveh, the owner, provided excellent customer service & was accommodating. Overall great quality! I highly recommend FLOORS ON 14TH!

chunghsiang wang: I’m impressed by Floors on 14th for 2 main reasons: 1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won’t get this kind of attention and services from Home Depot or Lowes. 2. They did a wonderful job to install the hardwood. Kevah’s crew didn’t rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished. Overall, I’m very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends.

Neill Williams: I had Floors on 14th replace the carpeting in two rooms of my house with engineered hardwood. I am very pleased with the results!! It has really changed the atmosphere of the rooms. Installation went very smoothly and the price was very competitive compared to other flooring companies I contacted. I don't have any regrets.

Zach N: The owners here are friendly and extremely helpful. I have now had 3 different places with new carpeting installed and each time they were not only reasonably priced but also helpful and prompt! I would highly recommend them, they go out of their way to work within your timeline and budget, especially if you are a local homeowner.

Alex Aziz: The owners are Persian so they know their stuff when it comes to rugs and flooring. We visited their Rug gallery to buy some rugs for our new home and our first impression was that this place must be expensive since their gallery and the size of the showroom was gorgeous, but we paid literally less than $500 for all our rooms and the quality and warranty behind their rugs are definitely not a bog box brand type. Lots of choices and really inexpensive. They did have a huge selection of silk and hand made rugs as well that started at $2000 but maybe in the future we can afford that. On top of all that, we were so impressed by Franks and Nazeers service that we decided to have them complete our hardwood floors and re-do our backsplash in our kitchen. Thank you guys for the rugs and our new floors, our dog loves the hardwood and our new newborn daughter loves the plush rugs you sold us and they're really thick so she can sleep on them, literally, haha. Will definitely come back in the future for those hand woven rugs my wife an I fell in love with :)

Ruheed Naser: I had visited multiple carpet and furniture stores for my new home. None of them were reasonable priced, except this one. Their customer service is like family material. Defentily would recommend to a friend.

Alex Azimi: These guys ROCK!!!

Dana Lehmer: Hire an Interior Designer to show Exceptional quality carpets and rugs!!

Robert Lesnick: good thich jooocy carpetttt

KirkoutTha Realest: Future Workplace,exquisite

Sky Mayhew: This place was so helpful! I was on a tight timeline and couldn't find any flooring stores in the area that carried samples of an eco-friendly floor I was considering. I needed to make a decision ASAP, and this place came through! If you're wanting to see what Marmoleum or other eco flooring looks like in a show room (or many other kinds of floors too), this is the place! The samples he has are full plank size too, instead of the tiny squares vendors sell online. The gentleman manning the store was knowledgeable and so helpful. His prices matched other vendors, so there wasn't a "Georgetown markup" or anything. He even let me take some samples home as a courtesy. We ended up going with a different floor, but I so appreciated the customer service and would highly recommend this store to anyone!

Ben Kim: CashBently was here

Larry Christian: We recently had new carpet and laminate installed in most of the house, and we couldn't be happier.The installation went well,and Bob was very much involved. KUDOS to all.

Brandon B: Don't Recommend. When they removed my doors to install the carpet, they didn't rehang the doors properly. Two of my doors were now hitting the door jamb and would barely close. I brought it up to Norman, but he acted like the installers wouldn't dare do that. He said they only remove the hinges. Anyone knows that sometimes door hinges are hard to remove and therefore people sometime unscrew the entire hinges. Needless to say I had to pay a professional to come out and fix it. He saw how the installers didn't even screw the hinges all the way in. Cost me about $300 for something that the installers at carousel were responsible. The other issue was the carpet that was actually installed was totally different than the sample. I didn't like what was installed. Norman was suppose to call the manufacturer customer service to see about there customer satisfaction guarantee, but I'm not convinced that he did. Norman kept saying he would call me back to give me updates, but he didn't ever do it. Like a lot of things, the customer service is great when you are about to buy, but horrible when something goes awry and they don't want to accept responsibility for something that they obviously did.

Betsy Hall-Wallace: We went through Home Advisor and talked with 3 other flooring contractors. Some prices were lowish, but they were pushy and lacked knowledge of Bowie houses and specifics of what flooring was best on a concrete slab, etc. Carousel was not pushy, answered every question, knew exactly what we needed to know and even accommodated our schedule. They gave us all the heads up information we needed. The installation of a whole level of flooring was done very professionally in a day and a half. It looks like this is the way it always should have been.

Mike: I requested a quote for some flooring before moving into my new house. I knew the exact product name, plank size & even walked the salesman to the item and pointed to it. They quoted $10,000 installed. 4-5 weeks later I moved into the new house and wanted to get rid of the disgusting carpet, so I went into the store and the owner Norman came over to my house and measured. The original quote was for 1,800 sqft and he measured 1,856 sqft. He called me a couple hours after measuring and said that the price would actually be $16,000 installed. I was very disappointed and went into the store Monday to discuss what we could do on the price. The salesman said he could do $8,000 for supply only, but they could not honor the install because they'd be losing money. I maintained my composure and found someone who would install the floor for me. I called today (4 days after the $8k quote) and was ready to pay for it, Norman called me back and said that the price would now be $10,000. I work in construction and understand people make mistakes, but I honor my quotes, even if I make a mistake. I was willing to work with them after the first mishap and willing to pay more than the original quote, but I can't believe they "made a mistake" a second time and had the audacity to tell me that it's only a small increase and I'm still getting a good deal. Bottom line: The owner is unscrupulous and unwilling to honor their quotes, even after they've already raised the price by 60% the first time. I will purchase this floor elsewhere; I'm highly dissatisfied with this company. Everyone else there seems to be friendly and willing to help, but I cannot support a business run by such a weasel.

no thanks: Best flooring store in the area that I have dealt with thus far! Bob and Norm are absolutely amazing. They bend over backwards for you. They are pro's, and wonderful to work with. Very direct, extrely knowledgeable, and very professional. Huge selection of all different kinds of floorin, and they really provide quality service with helping you figure out what works best for the areas of your home you are planning to put down flooring.

Brian GoneFishin: Comepletely and totally amazing service I came in to get some carpeting for my boat. The gentleman were so knowledgeable and friendly. I felt really terrible walking in 10 minutes before they closed. I just had to get this work done. The guys really help me in picking a new flooring carpet... Hey and explained all the new technologies in the carpet world Which really gave me comfort installing in a boat

Geoff E: Best flooring place in the area by far, and best overall that I've been to. Great selection, great people working there, and great installers. Definitely stop here first if you're looking to get new flooring.

Eduardo Vargas: I've been working with Bob at Carousel Carpets for thirty years, both for my home and office. Every time I had the need for any flooring replacement or repair, he came up with a solution that fit the job perfectly. Their installers are timely and they do an excellent job. This is a business that stands the test of time and continue to deliver outstanding service consistently.

Edward Hall: Awesome selection in carpet and flooring solution. Nice older gentelmen at the counter and very knowledeable. Got a good deal on our living room and stair runner. Provided padding, labor, and disposal. On time and nice installers. Highly recommend.

Stephanie Lombardo: I just had a stair runner installed through Georgetown Carpet in Bethesda and am so pleased with how it came out. The sales manager Tim helped me find the right carpet option, gave me a fair price and followed up consistently between the date of sale and installation. Saber did a great job with the install, and was very professional and conscientious. Overall my experience was excellent from start to finish. Looking forward to using GC Bethesda for my basement stairs next!

Paul Gallagher: Tim was wonderful - very helpful and truly gave us the best price for high quality carpets, an excellent sales person, and the store had a great selection including remnants.

jeffry hashemi: WE have a great experience installing new wool carpet in our house in POTOMAC MARYLAND . TIM sales manager , OUR Representative , Was Attentive, POlite ,Very KNOWledgeable and EXperienced.He gave us great recommendations ,WE RECOMMEND MR TIM IN GEORGTOWN CARPET BETHESDA MARYLAND.

Amy Fisher: I had a great experience at Georgetown Carpet. Tim was very knowledgeable, helpful, and responsive. The installers did a great job as well. I highly recommend Georgetown Carpet!

james chen: Tim tried to cover our staircase and the landing area with the least amount of Karastan wool carpet, while Saber worked on both Saturday and Tuesday to install them.

Henry Lebard: Overpriced, bullies, unreliable, did not give us the carpet we agreed upon and still tried to f*$k us over. Paid $700 more than other companies would have charged. Total dirtbags.

ray johnson: TIM WAS VERY NICE AND GOOD SALES MAN / BEST SERVICE IN BETHESDA

Lee Feigenbaum: Great selection

T S: UPDATED after owners answer: The issue is not about a back order - it is about the lack of customer service which, at the begging , was exceptional as I stated. I felt welcome as a customer, was given updates, and was given responses in a day at most. That changed. It feels like you were sure with the business so why to keep trying hard and well, right? A small additional project is not worth the same good customer service to Parsa and your team obviously. Please, do not lie about you guys following up. I was the one who had to message after promising on following up & was left without any response - see updated photo I just added & am sure I could find me trying to reach Parsa via phone calls, too. There were no voice messages left! When I could not reach him, and called main office number you could not even locate our order at first. I loved the material and installation on that day; however, I messaged several days after to tell you about the issues described here. I said we can repair it once you guys come again (it was noted on our account) - and everyone agreed. Sadly, after stating we no longer want to do business with you because of lack of interest from your side, Parsa was super quick to response but never stated anything about sending his workers to repair the issues. ORIGINAL POST: At the beginning, I was very impressed with the professionalism of Parsa & his team. That changed after they were done with the first project. We wanted to cover additional area right away - were told about back stock (understandable). We did not hear any updates for months. I was calling Parsa just to ask how the things are going, leaving emails and texts which were read but I have never received response. When called the main number, they transferred me to him & he was doing like he was just not ignoring me for months. We decided to cancel our order because I was very disappointed with the change of behavior from this company. To add to this, see for yourself how our luxury vinyl does not go all the way to wall on one place (which is pretty visible) & the carpet also has couple issues (such as the transitions & they did not level the flooring well before putting the carpet so on one place you can feel a “hole” when you walk on it) - quality of carpet is also not very good… Sadly, I would not recommend this company (even though the pricing was fair).

Robert Park: Very professional and service is grrreaat! If you ever need flooring these are top rated people to see! Ask for Elisha she is very knowledgeable and very helpful!

Joyce Sullivan: My husband and I had an excellent experience at Alexandria Carpet. Eugenia helped us to select the perfect vinyl plank flooring. She came to our house to measure each room and help us with decisions about the layout of the floor. The price of flooring and installation was reasonable. Installer Mehdi and his colleague took up our old carpet and artfully laid down our new floor. It was a pleasure to work with this company and we would recommend it to anyone.

sscaronia: Eugenia was more than helpful and knowledgeable. At Carpet One, the carpet selection was such that I was able to find the perfect color, texture and grade. Eugenia explained about the installation while she took measurements and was very courteous and professional in addition to being most patient with all my questions/concerns. The installers arrived on time, they were experienced, friendly and "demonstrated an attention to detail". They cleaned up, vacuumed, and I was pleased at how well done and quickly the installation was performed. I would highly recommend Carpet One, Eugenia in sales and the contracted installers. Next time, for carpet or flooring, I will go directly to Carpet One in Alexandria, Va. 5 STARS from me !!!!!

Lisa Thompson: Eugenia is absolutely terrific: very friendly and helpful. I loved working with her and appreciated her guidance on both the brand and color selection. She really went the extra mile to help me pick the nice carpet in my price range. Scheduling the installation went smoothly, and the installers did a great job. They went about their work diligently and did a flawless job. I would have given a 5 star rating except for the fact that there was a period of time between when I ordered the carpet and had it installed that I had no communication from them for several days. I had to call a couple of times to connect with someone to get an update. Like a key person was on vacation or something like that. In sum, it was a very positive experience and I highly recommend Alexandria Carpet One Floor & Home.

Ambra Watkins: I highly recommend Alexandria Carpet. They have a great selection and a staff that is well versed in the products they carry. The whole team worked very hard to meet a challenging schedule so that we could move into our new home with new flooring and carpet. They were consistent with follow up and called to be sure all was well after installation. In fact, I needed to add shoe molding at the last minute, and they made it happen! Thanks to everyone involved!

Kim Davis: I cannot say enough about the luxury vinyl plank flooring they just installed throughout my second floor and new vanity in MBR. So glad to get rid of the carpet. Harry, Mario, Tom and the entire staff were very talented professional and from start to finish. Most importantly, I love my new flooring, it's like a long awaited dream come true! I highly recommend Carpet One.

Karolyn Tontarski: We are thrilled with the job Alexandria Carpet One Floor & Home did replacing carpet in three rooms of our townhome with beautiful hardwood! Every step of the process was easy, and we truly appreciated everyone we interacted with throughout the process taking steps to ensure our safety (and theirs) during this pandemic. Jim Collins came out to take the necessary measurements and walk us through what hardwood flooring options were available to us, enabling us to proceed with the project without having to go to the showroom. The two men who delivered the wood prior to installation so it could acclimate to our home environment were excellent and managed to get the 27 boxes of very heavy wood up to our third floor, in what appeared to be record time! The three man installation team was extraordinary. We quickly reviewed the parameters of the project with the team leader and then left them to it. While the company had allowed two days to complete the project, the installation team worked nonstop for 7 hours to get the job done rapidly. The installation team had to coordinate moving our larger pieces of furniture as they worked (as per our contract), which they clearly did with ease and great care. When the installation team left, all work areas were spotless!! We are already dreaming up another project for Alexandria Carpet One Floor & Home to help us with - we cannot thank them enough for being so sensitive to our COVID concerns throughout the process and for doing such an amazing job with the installation of the hardwood floors. They are perfect:-) Oh, and I would be remiss if I did not mention how friendly and polite everyone we dealt with was.

Dee F.: A great flooring store! For ancarpet store the variety is rather expansive. It not only has a great selection of carpets but also has a pretty good selection of wood and vinyl floors. Their pricing is pretty average in the field and their staff is friendly. Definitely recommend checking out what this flooring store has to offer.

Jordan W: Amazing experience with the team at flooring America. Especially Yamah who was with me every step of the process and was super accommodating and understanding. Not once did I feel like I was left on an island. The work itself was done in a timely and professional manner so 5 stars the to installers as well. We could not he happier.

TOM OBRIEN: We worked with Lowes, Home Depot, Claws, Empire and Fairfax Flooring America. We did our homework. Contact me if you want to know about any as we did our home work both Box, TV Commercial, and mom and pop based. The best thing about this store is that it is mom and pop and locally owned but they are back by a national organization for things like supply times, material colors and options, etc. In addition, their installers were really the best contractors I have dealt with in a long time: Polite, Respectful to people and furniture, quality, and clean up. I would not ever go anywhere else for flooring. I have owned three house in MD/VA and have two river cabins in WV. So, I have dealt with may contractors over the last 30 years.

Terry Herzog: I've been putting off doing my kitchen floor for 15 years! I have shopped at at least 20 establishments and have gotten a few estimates over the years. I never really found a floor that I was completely happy with. I decided to stop by Flooring America in Fairfax and there selection is amazing. Roggie was very helpful in helping me find the tile that I had been searching for. He checked on the tile I had chosen to let me know if there would be any delays on delivery. He even helped me choose a grout color. Mark came to our home to measure and explained what work would need to be done to install the tile. He made sure that the contract was complete and I that I was informed exactly what and why the charges were necessary. The installers were on time and didn't need to be babysat. They were very knowledgeable and did an fantastic job, paying attention to fine detail. The entire process went very smoothly from the contract to the installation. I'm saving to get my wood floors replaced. Flooring America is amazing and I would definitely recommend them and use their services again.

Pamela Petrie: The carpet is beautiful. The installers were punctual, professional and did an excellent job of installation and cleanup, without one mark on my newly painted walls. I am very happy and recommend Flooring America Fairfax.

Sarah Hasford: We used Flooring America to replace builder-grade carpet in four bedrooms in our house and we could not be more pleased with the service and quality of the carpet we received. First, the process of choosing carpet was easy and Yamah was extremely patient with us as we were unsure of whether we wanted to replace the carpet with new carpet or hardwood flooring. Yamah showed us several options that were all very attractive and within our budget. Second, the installation process was very smooth and much easier than I anticipated. We have an infant who naps during the day, and I was concerned as to how things would go with regard to working around his nap. The installers were super accommodating and I'm happy to say my infant's nap was not disturbed one bit. The carpeting was also all installed within a day (as promised). The carpet we have now is so much nicer than what we had before. It is easy to vacuum and keep clean and also has great padding underneath, so that if my young kids fall, they have some good cushioning. If I would have known how easy the process of replacing the flooring would have been, I would have done this much sooner!

Monika Harrison: Roggie Arnold at Flooring America Fairfax was excellent to work with! He was very responsive to my inquiries, ordered our tile quickly, arranged our tile installation and stayed in touch to make sure the job was done well. The job was completed quickly and well and we are already planning to work with Roggie and use Flooring America Fairfax for another project.

Lila Goldstein: Floor America installed new floors in our entire condo. They did a great job. A crew of 5 arrived exactly on time. They got the entire job done quickly and efficiently. Everything was put back and cleaned up.

Wayne Bryant: Very impressed with the service I received from Flooring America Fairfax. The installers were on time and very thorough. Project turned out great. After picture and before picture.

Carol Dembicki: I highly encourage any person looking to purchase flooring to contact Flooring America Fairfax. After researching six different carpet companies, Flooring America Fairfax was the clear choice because of Mr. Yamah G. He is an amazing consultant who delivers exceptional customer service (a concept that is sorely missing in today's current market). From initial contact, every action was professional and customer-oriented. He showed us a variety of options for improving a rental property. Based on his expertise, we actually got a combination install with laminate flooring in the rooms and carpet for the hallways and stairs. The cost was extremely competitive against the other bids. Mr. Yamah managed the entire process from ordering, installation, and close-out. If you need to get a quality floor and value customer service, then you need to call Mr. Yamah at Flooring America Fairfax.

Niki R: Update: The estimate was sent over a few days after we’re expecting them. The estimate looked very reasonable. We had already decided to go with another carpet store by the time we received the estimate. Based on other favorable reviews, had we gone with Carpet Land I think the install would have been good. We went into Carpet Land hoping to be done with our carpet purchase/installation search. The sales person Ben seemed to be helpful and the prices seemed reasonable. We mentioned we had measurements from another carpet service provider which he said if we could provide those measurements to him, he could workup an estimate the next morning. We mentioned we were on a tight deadline for installation when we spoke in the store. Unfortunately, more than 24 hours later still no estimate and a phone call later he said hadn’t gotten around to it with no mention of when he would have the estimate to us. We don’t understand the change in the level of customer service or the disinterest in assisting us with this 2,000sq ft project. We are continuing our search for a reliable carpet business.

gordon hanks: if the installation is as good as the sales rep Benjamin was we are going to be super pleased w/our new bedroom carpet!bought laminate from them 8 years ago so we came back and were not disappointed.

Susan Douglas: In a day and age when customer service is a lost art, Ben went above and beyond to provide excellent customer service. Patient, friendly, knowledgeable and polite, he will get my return business whenever possible.

Bob Brown: Nice selection!! Great prices!

Amen Javaid: We had recently written a one star review but since reading the review Vigan has been extremely kind and responsive in making sure we were happy with the installation of our carpet. He even came out to our home in Woodbridge and sent the installer again who was very cooperative in fixing all the issues we had. We wanted to give them credit for their professionalism and attention to the matter and for making sure we were satisfied with the carpet in our new home. Mistakes can be made by anyone but the fact they fixed the issue immediately is what sets them apart from the rest.

Matthew T. Keough: Carpetland was great from start to finish. John the salesman explained everything to us and gave us a quote taht was literally half as much as a competitor for a similar carpet. Francisco did an awesome job installing the carpet. His team came on time, installed the carpet profesisonally, even matched the carpet metal straps to the door handles. He also answered all of our questions and was able to cut up a piece of our old carpet to use in a different room.

makai: Horrible experience. The friendly family owned vibe is there but the professionalism is not. Every step of the way there was a problem and not one problem was handled well. This honestly was the worst experience I have had dealing with any company. Strongly advise to go elsewhere.

LLW: Revising my previous post to highlight Carpetland's five-star customer service. When Management heard that we were unhappy with our area rug purchase (due to a misunderstanding about the return/exchange policy) all three locations pitched in to quickly find us the right rug at a price we could manage. We even ended up purchasing a small second rug for another room. It's nice to do business locally and work face to face with people who care about the outcome.

Jerad Knocksvilled: I only gave Magni Flooring a 5 star rating because six wasn’t available. The entire team, from demo through installation, were incredibly professional and delivered results well beyond my expectations. I’d recommend these guys over anyone else I’ve ever seen. Their pricing is competitive yet their work is unsurpassed. I will certainly be using them again and will recommend Magni Flooring to anyone seeking the best service and quality within the DC area.

Netty: My salesperson, Ms. Moky, sold me the worse carpet ever. The carpet did not live up to its 5 year warranty of wear and stain resistance after 10 months. The dye in the brand name "Rock Steady" easily fades and looks horrible. Ms. Moky refuses to honor the warranty; therefore, I plan to pursue this in a legal action. Ms. Moky offered only $250 off another brand of carpet. My response: "Burn me once shame on you, but you won't get another chance to burn me twice." Modern CarpetOne will not get a chance to burn me a third time or any other customer as I have posted this on Facebook and plan to post my review on every website I can find in order to alert other customer to their unprofessionalism and the run around they gave me. Update: I have filed a lawsuit against Modern CarpetOne in Prince Georges Court on 10/23/17. Signed, Netty

Fergus Jackson: Website is terrible! I wanted get an idea of carpet styles, types, and prices, but it was hard navigate. If it's hard to get information on the website, then I'm pretty it's the same at the store.

John Stiening: I came to review some tile and I had to ask three times to be helped. The store was empty. When I asked if they sold samples I was told no. This was a waste of time. Do not use this store.

Theodosia Edwards: The older lady at the front desk is so cantankerous.

Ling Dollas: they have the worse service ever.

Robert Decker: Great experience and o

Lakia Brown: AMAZING CUSTOMER SERVICE!!!!!

Angie Grace: The salesman, John Y., is an exceptional professional. Our experience with him, from beginning to beyond the end, was a standard of excellence in service. John should sincerely teach others how to provide such extraordinary service. John was knowledgeable about the products, had tremendous suggestions, assisted to have the work dine in the limited time we had, and graciously worked with our budget. We had both carpet and luxury vinyl flooring installed. The floors look FANTASTIC and we found no errors or adjustments to be made. We found Carpetland as we were unhappy with another vendor and decided to make a change. We are extremely happy that we did. Finally, after our work was completed, I reached out to John for a third service. While Carpetland does not provide that service (hardwood deep cleaning), John promptly suggested another company with contact information to reach that vendor AND a time that they were available. AMAZING!! Not only was the service unparalleled from the sales to the installation, the price was reasonable and we couldn't be happier. We can't recommend Carpetland enough and we hope to use John's service again. THANK YOU!!

sym chargro: I think these guys do a good job. Here is my experience; OK - when I spoke with (John Y the sales person) I told him premium carpet and I knew exactly what my square footage or yards measurement for area I needed done. John was very professional and quoted me a price on Mohawk carpet, pad and install that was excellent. I also researched price and knew his bid was very competitive. Perfect install and easy payment on credit card. I would buy from Baileys Crossroads Carpetland again!

A L: Carpet stores are kind of like that mystery of mattress stores. How do they afford that kind of real estate space selling something that everyone has but is only bought occasionally? Well, in the case of this Carpetland, it is the professionalism they are selling that makes it such an amazing value. I am not surprised that Johns face is the first image for this business. His professionalism and customer service is at the premium level, leaving no doubt why people come to this business. John went above and beyond to get us the runner carpet for my sons play area we ordered. He actually drove to a different location after work and brought it to our home before a long weekend. Because of that, my wife and I got to see his first steps last night because he had enough traction with his walker. We really appreciate that. The carpet was great, but John was amazing. I highly recommend this business and especially John.

Tom W: Just finished my entire house with carpet from Carpetland (Falls Church location). They are professional, fair price, and have an excellent selection of carpets, area rugs and flooring. Jay helped us with carpet selection; John did precise measurements and recommended the best layout with minimal waste. Carpet installers were incredible, arrived at 6:30 a.m., were extra careful with my furniture; did not leave until 6:00 p.m with minimal lunch break. YOU WILL NOT GO WRONG with Carpetland. I have been using them for over 20 years. Thank you Carpetland !! Arlington residents, Tom & Jim

Kevin Phillips: Highly recommended, these guys SAVED US! Made the mistake of using Empire and had our installation cancelled twice (twice!!!). Went to Carpetland and they sold and installed our carpet 2 hours later for cheaper than Empire. Super helpful staff, didn’t try to sell to us, got us exactly what we needed. Awesome experience.

Michele Beasley: Poor workmanship on installation of runner on stairway. The job was incomplete and I was told by the owner it would only take twenty minutes to do the job. The landing was left with padding only and no carpet. This is the worse customer service I have ever received and will never return to the store for future services. The work quality was terrible and not worth 443.00 to carpet 14 steps.

Steve Czechanski: Horrible installation of tile. Regret the entire ordeal. Tile was not centered in room in either direction leaving small strips of tile at the doorway. Damage to existing wall tile that was caulked and not replaced. At least one tile was not even with the other tiles leaving a ledge of 1/16" which allows water to pool on the floor. Installation of the tile was to be with the length to the door - it went the other way. Once started, I conceded to the installer we would live with it. We did not plan to live with the rest of the errors. Carpetland only offered a 100.00 discount for the poor work claiming this was their BEST installer and this is how it's done. I did business with Carpetland for 30 years. I notified the salesman WITH photo's and he never had the courtesy to reply. Instead there was the insistence to pay the balance. The installer came over to look at it and he only complained of not being paid but did not offer to correct his mistakes. It's too late for me. Please learn from my mistake and pick another company that will stand by their work. Sad I have to give one star to post. They don't deserve it.

Micajah Hopkins: Great customer service, prices, and variety of flooring.

David C: Had good initial experience, but it really depends on who you luck out with at the store. Jon is great, but everyone else there could care less and basically tell you to go pound sand or shop at Home Depot. The post-purchase customer service is also horrendous. My product arrived over 3 weeks late and I received no apology whatsoever, and when I needed additional pieces to complete the project, I was grossly overcharged. Rating two stars instead of one, as they have fair prices on vinyl, but if you’re looking for reliable service go elsewhere.

Christina Joy: I just received cleaned area rugs back from Ayoub. They did a great job. The carpets look like new. The delivery team of Jamie and Jeremy were fantastic on pick-up and delivery. They are very customer oriented, professional and personable, thorough to the point of meticulous, and just overall very pleasant to work with. I highly recommend Ayoub services. It was easy to schedule the appointments, and they keep you very well updated with emails and tests.

Sheril Waldron: Wonderful service! Arrived very timely and did high quality work. The team was very respectful of my home and took time to fully explain each service they were providing. Both carpet and wood floors were cleaned and sanitized, and for wood floors the were beautifully treated. Looks new again!! I will definitely have them back regularly!! Services: Pet stain & odor removal , General carpet cleaning

Elizabeth Snape: We purchased a large area rug online that turned out to be too large for our living room. We called several carpet companies asking if they would cut and rebind the rug to fit the space. Because we had not purchased the rug from them, they were nit interested in the work. Ayoub was happy to do it and they did an excellent job. Their workmen moved heavy pieces of furniture to remove the rug and to put it back down. They were extremely careful and conscientious. The rug now fits the room beautifully. We highly recommend Ayoub Carpet Service.

Danielle Aguilar: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent work! Milo and his assistant were able to remove stains a previous carpet cleaner could not. They did thorough and excellent work! This company came recommended to me via an area neighbor on NextDoor and I will definitely be using them again and recommended to other neighbors and friends!Service: General carpet cleaning

Diane Ford: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueExcellent service from door to door. They cleaned all my area rugs and did an excellent job.. they look like new rugs. Thank you to the Ayoub team for your professional, friendly and superior workmanship. You were a pleasure to have in my home.Service: Area rug cleaning

Jennifer N.: A big thank you to Juan and Jay who successfully removed stains from my sectional sofa and outdoor porch sofa. They did amazing work and my couches look brand new! I'm a longtime customer of Ayoub Carpet Service and these technicians were top notch.

David Musson: Positive: Professionalism, Quality, Responsiveness, ValueWe contacted Ayoub to perform carpet repair. Website was easy to use to schedule, and staff was very friendly. Had some delays do to a big snow storm, but their team had great communication throughout the process. Really happy with the work they did, would definitely use again!

Bryon Wells: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueSlight misunderstanding at first, but Ayoub Carpet Services went above and beyond to make things right. Excellent communication and technician was very punctual. Great work on a couple of small patch jobs. See before and after pics. Thanks!

S Follender: Great service; pick-up and delivery. Plus, staff was knowledgable and willing to talk me through options for levels of repair of my cherished carpets. My advice: if you have wool carpets, keep them clean and don't let the moths eat them!

Glenn Kelly: Man these guys are great! Super easy to work with, communicative, fast and professional. The installed new heart pine floors in my condo in DC as well as carpeting on a spiral staircase and loft. Great people, service, and product.

Ann Bittman: DO NOT USE THIS PLACE! I just arrived home from work to find that the Carpet Palace (Bethesda) installers, installed the carpet in our basement and took the door from our house to our garage off, did not put it back on and left without a word! So, we have no way to secure our home, all of the air conditioning is going out of our house and dirt and leaves are coming in. I called Ali of Carpet Palace and he was not at all apologetic. He said his workers did not tell him about this and there was "nothing he could do" since it was after 6pm. He did not offer to come by and fix the door or even reprimand his workers! He said that I should not be so upset about it! Luckily, we still owed them half of the price, so they will not receive that amount, but I wish we had not paid them a dime yet. The Better Business Bureau will also be receiving a complaint. Please do not put yourself through anything like this. STAY AWAY. Below is a photo of the basement with no door on it, as they left it.

Kathy Hyndman: We had an excellent experience buying our new basement carpet from Allen at Carpet Palace. He was a pleasure to work with. We got a prompt estimate, lots of selection, and a great price. The installers, directed by Alfredo, were courteous and professional. No mess, no problems. We are very pleased.

Myra M: Alfredo and Jose did a fabulous job installing the carpet. They were so professional - arrived right on time, were friendly and so accommodating and easy to work with. They had to move a LOT of heavy furniture - but they did it efficiently and carefully. The carpet looks great and I am 100%+ happy and satisfied. Thank you very much!

Lauren Sachs: Carpet Palace has consistently provided excellent service and installation for my clients for the last 4 years. As an Interior Designer, in business for 25 years, I alway require professionalism and quality from all of the vendors I use. Ali, Steve and Allen exemplify these qualities and have given my clients wonderful service. Their carpet selections range in price and styles which are updated on a regular basis. You will not be disappointed by using Carpet Palace, and I continue to count on them on a regular basis.

Gordon Studebaker: We have had two great experiences with Carpet Palace: (1) in February, 2020, when we worked with Carpet Palace's Allen and Hassan on selecting and having made and delivered a carpet sized and shaped perfectly for our dining room; (2) In May, when we called Allen to report a tiny flaw in the outside border on one side of our carpet. Sending Allen the photo he requested resulted in his dispatching Said and Santiago, who brought cutting and sewing equipment to excise the flaw and install a completely new border. It was like doing business with trusted friends or family.

Byron Risdon: I began my relationship with Carpet Palace as a patron. When I started my design business 3 years ago they were my first option for sourcing carpeting and rugs. I use them on a regular basis and they are my go to resource. Ali and Allen are excellent and always take care of me. They definitely have a long term client in me.

Dan Clune: Steve and his team did a superb job installing four different types of flooring in different areas of our basement: carpet, ceramic tile, oak flooring and rubberized tiles. The materials were high-quality, and the installation was perfect and on-time!

Torsten Wezel: Bought a high quality wall to wall carpet at reasonable price. Quick and professional installation. Could not be happier with my purchase.

Angela C.: I came in and was greeted immediately by friendly staff. Then I asked for a specific design of rug (Mahi fish pattern) and the owner brought out 4 or 5 for me to choose from. I ended up going a little over budget with a silk/wool rug from Tabriz but it was worth it! It was delivered to me and came with a high quality rug pad. I've been to a couple other rug stores in NoVA and this one in DC was by far the best!

Sam Goldmsmith: Superb Persian rugs. Staff is very friendly and helpful. Just go in and look at rugs till you fall in love with one (or three).

Michael Gallant: Had a terrific shopping experience here. Found carpet online and I was delighted they were in town. There was some discrepancy on the price due to an IT issue. I dealt with David Isfahany who was a pleasure to work with. Pad was expertly cut. Overall a great experience. Website gives good images of the rugs. Great price.

Randi Spivak: I just purchased beautiful rugs at Pasargad. I had a great experience. The owner really knows rugs and his prices were fair. I bought a few antique carpets and the owner will have them washed and repaired. Muhammed and Pedro, who work at Pasargad were also very helpful and nice, they showed me several carpets while I decided which ones I wanted to purchase. I highly recommend this store, they have gorgeous carpets, old and new and they were very accommodating.

Jose Cacho: We walked into this incredible shop at 3pm on a Thursday and were very army greeted by Cyrus and his nephew - they helped us find exactly what we were looking for- a very beautiful Persian rug. They have a MASSIVE assortment of beautiful rugs here - you will not be disappointed!

Anita Tyiska: The rugs are beautiful and of quality craftsmanship! I have gone into the store many times over the years to browse, and finally made the decision to purchase a stunning wool rug. The store employees are patient and knowledgable. Sorry that they are moving!

Katherine Stevens: I’ve lived in DC 44 years—I should have explored Pasargad Rugs decades ago. I’ve missed more than beautiful rugs. The fellows who own the store are wonderful people. They are helpful, full of interesting knowledge about the geography of rugs, the art of weaving, and the culture of their business. They are proud of what they’re offering—and I’m so glad I know them now.

Tim C: Four generations in, Pasargad is a family-owned rug purveyor providing a wide variety of high quality, hand-made rugs at very good prices (as far as such things go). The rug styles range from traditional to modern. The quality ranges from excellent to ultra-premium masterpieces. The owner David is knowledgeable, professional, and deeply committed to his craft. He's friendly, listens well, is patient, and works with you. My wife and I just bought a rug at Pasargad. It was an excellent experience and we are very happy with our purchase. If you're looking for a long-lasting, well-made rug, I highly recommend a visit.

Emily Linebaugh: My husband and I stumbled upon Pasargad's storefront near Dupont a few weeks ago and are so glad we stopped in. Michael helped us find three beautiful rugs for our home. He and everyone there went out of their way to help us find the perfect rugs. They came to our house twice with a variety of rugs so we could see how they looked in our space, and they even let us keep some rugs temporarily while we were deliberating. We would highly recommend them. The selection and quality of the rugs are fantastic, and the customer service is superb!!