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1. Just Us Cleaning Services - Kemp Mill
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5
2 reviews
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Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 276-0761
Business type: Janitorial service
Joe Palchikoff: Very professional and reliable services. I used them for a clean up for a new garage installation.
Alphonzo Davidson, Jr DDS: Great Service
2. iQ Cleaning - Washington
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5
68 reviews
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Address: 1155 F St NW #1055, Washington, DC 20004
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 759-3664
Business type: House cleaning service
Olivia R: I have used IQ cleaning multiple times, but ultimately decided to cancel due to a few incidents. The first incident was that they broke a picture frame above my bed. They did not call or leave me a note to notify me that the frame had been broken, but rather just left it for me to find. They did offer to replace the frame only after I reached out to them, but I got the frame a while ago and they were no longer being sold. The second incident was that they locked my cat in the closet for the entire day without water or his litter box. I understand that mistakes happen, but when someone not only marks that they have a pet, but also pays extra for that pet, I feel like a little more care could be helpful. I reached out to them and they did not offer to waive the pet fee for this cleaning. Their actual cleaning services are alright - not great, not terrible. There were definitely some spots that I had to touch up after they came. Their prices seem to be lower than many other cleaning companies which is why I didn’t really mind. Service: Standard cleaning
Response: Hi Olivia, we're sorry to learn about the frustrations you experienced while utilizing our services. We've taken your feedback to heart and are working diligently to improve our training and process both in-field and in-office to ensure our customers receive the highest level care available. It's regrettable that we've lost your business at this time but we hope for an opportunity to demonstrate our improvements to you in the future. Please contact our office directly in order to discuss this further. Many thanks again for your patronage and support.
T. Tree: We have been using IQ cleaning for more than 4 years. We paused our services during COVID and picked up a few months ago. The rates increased and our cleanings were not thorough. We also experienced two mishaps. The first issue was taken care of and the second issue was not. While online booking is convenient, the cleaning consistency is an issue since you never deal with the same house cleaners. The quality of service is just not the same as prior years. Ultimately, we have parted ways. I suspect the owner will reply to try and invalidate this honest and factual review. Service: Deep clean
Response: Hello T. Tree, I’m sorry to learn you’ve had this experience with iQ Cleaning. We’d like to investigate further to address these concerns, however, we’re unable to find an account that matches your Google profile name. Please get in touch with our office directly at 202-759-3664 so that we may assist further. We appreciate the opportunity to care for you and thank you for sharing your feedback.
Morgan Scott: Cleaning was fine for my move in. The real issue is that they took my key home with them instead of returning it to the lock box. This was a major inconvenience as we did not have another key. We called within an hour of them leaving with no answer. We also texted. They returned the key the next day but we had to leave it unlocked for a long time. When we got home the door was locked but so was the outer door that we don’t have a key to. We had to call a locksmith to drill our door and waited 2 hours for over $200. This has been a major inconvenience and iq cleaning has ignored our request for a refund to rectify the issue. Service: Moving-related cleaning
Sharon Tang: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThis is my first time having my apartment cleaned, and I’m BLOWN AWAY! IQ Cleaning seriously went above and beyond. I keep seeing things that went above my expectations. They even made my bed. And cleaned my scraggly, dirty, rug!!! The place smells and looks pristine, and the price was a steal. BOOK THEM TODAY!Services: Standard cleaning, Cleaning
Marie Payne: Positive: Professionalism, Quality, ResponsivenessWe used IQ cleaning for our townhouse, and the first clean was FANTASTIC! We came home to a wonderfully cleaned home, and we kept finding details in the house that were clean that other cleaning services have not cleaned. We will certainly use iQ cleaning again.Service: Cleaning
Michelle Morehead: It was my first time using iQ Cleaning today. I needed a thorough cleaning before a friend stays in our apartment next week to dog-sit. The cleaners did a great job. Two cleaners arrived about 5 minutes before the scheduled time. It took them a little over an hour to clean my 1-bedroom apartment. When they were done, it was clear that they had moved light furniture and objects to clean thoroughly. I will definitely use again in the future. I booked online on Friday evening for 1030am Saturday morning. Within an hour, I was notified the time I selected was over-booked, but they were available to come at 830am on Saturday. I was very impressed with the speediness of their email responses, and that they could book with such short notice. Very convenient.
3. eMaids of Washington DC - Washington
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5
49 reviews
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Address: 1201 Connecticut Ave NW Office 508, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 851-6353
Business type: House cleaning service
Vee Campbell: My tenant had a major stoppage which backed up into the basement bathroom and outer room. I needed the bathroom cleaned and ready for an inspection and appraisal. After a few misstarts, Maki was able to get the house on the schedule and get the house back to it almost original condition. Certainly, the job was done spectacularly enough that the folks coming through had no idea my tenant had stopped up the main line to the street. I will use eMaids again. Absolutely.
Response: Thanks Vee - glad we could help
K.A. Perkins: Finding turnover and house cleaning services has been no short journey. So, when I met Karen at a recent turnover cleaning I knew I finally found both. Not only was she super reassuring about leaving the place meticulous but she did exactly what she said! By the time she left there was no evidence of dirt, dust, or hard water stains. It was cleaned at the highest level - my level of cleanliness. And while I do not want to share my newfound secret cleaning weapon with the world, Karen is absolutely fabulous. Honestly, if I had the cash flow I would hire her...no offense to eMaids. Services: Moving-related cleaning , General housekeeping
Oliver Freeman: They have been cleaning our house for almost 2 years. I wholeheartedly recommend them. They are reliable, thorough, detail-oriented, and responsive. I have had a wonderful experience working with them.
John Newman: Great service! I would definitely recommend the cleaning team. They are absolutely reliable, responsible and professional. I found them as the best cleaning company among all those we have so far experienced. Very quick and efficient!
Allison O'Connor: I recently decided to have my home deep cleaned in preparation for the upcoming holiday season. I did a Google search and found eMaids of DC. After a few questions, we settled on a date and time. The team arrived as scheduled and immediately got to work. I couldn’t be happier with everything they did. I will most definitely be using eMaids again. Service: General housekeeping
Response: Thanks Allison we are glad we could help. Enjoy the holidays!!
Anna Porteus: A recent unfortunate plumbing mishap left me in dire need of a thorough deep clean throughout my entire house. Let me just say, if you’ve never lived through having portions of your concrete foundation jack-hammered up to reach pipes underneath, you have definitely missed a once in a lifetime adventure – and NOT of the good kind! There was dust and dirt everywhere. Cleaning it all up was not a task I cared to take on by myself. After doing some online research, I reached out to eMaids of DC. I explained exactly what I needed and why to Jasmine. She assured me eMaids could handle job, and they did! The team arrived right on time and went straight to work. It took a while because every surface had to be dealt with. But, when they were done, my house once again looked tidy and clean. With the exception of the holes in the floor – but that’s another story entirely. If you are looking to have a deep clean, I highly recommend eMaids. Services: Deep clean , Post-construction cleaning
Response: Thanks, Anna I'm glad we were able to relieve some of your stress. We truly appreciate your business. We truly appreciate the excellent review.
kim Vandecar: Positive: Professionalism, Quality, Responsiveness, ValueI have been using emaids for a few months now, and have been absolutely delighted at how sparkling my home is after their cleaning! Everything shines and smells fresh, and they don’t leave anything undone. Thorough cleanings, with real attention to details, has made my life so much easier (and cleaner)!Service: General housekeeping
Response: Thank You Kim
A H: Positive: Professionalism, Quality, ResponsivenessKaren and her team are awesome! She is prompt, thorough, and professional. Her and her team came to finish another teams job and I am extremely pleased. I will definitely use her services from here on out.Service: Deep clean
Response: Thank You - I agree Karen is amazing - She's hardworking and she cleans every home like its own.
Kay M: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueeMaids of Washington DC did a great job- I received a deep clean, and they came through and did just that! They were early, and went straight to work; their attention to detail was well received! I will be hiring them again!
Response: Thank You Kay. Really appreciate you business
4. Jackpot Janitorial & Commercial Service, LLC - Washington
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4.9
38 reviews
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Address: 200 Massachusetts Ave NW Suite #700, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 945-3201
Business type: Commercial cleaning service
Debra Byrd: I highly recommend the services of Jackpot Janitorial Service, LLC. They rescued our Homeless Center in our time of need by meeting our emergency request for disinfecting and deep cleaning. Their work was stellar. We felt safe returning to our space, immediately seeing and smelling the cleanliness. Hire them! Worth it!
Everett Lattimore: Jackpot Janitorial did an amazing job thoroughly deep cleaning the carpet in my client 100 unit apartment building.The property manager was super pleased with the work and I will recommending their services to future clients.
Response: Thank you. It is always a pleasure working with your team. You have a great group of guys. It’s always a pleasure working with you and your team.
Miara Rivera: Not only did the service exceed my expectation, it also came with great customer service. Rashid took care of the entire office space professionally and skillfully. He maintained a positive attitude amongst a heavily trafficked environment -- which was problematic for other companies. The upkeep of my business continues to thrive through this company. I receive nothing short of great when working with Jackpot.
Response: Thank you. Rashid and the guys are always happy to work with you.
Steven Short: Working with this team was an amazing experience. I was able to speak to the owner and discuss with him how we usually went about cleaning this space. Not only did he listen, but he also provided helpful feedback as to how we can make this space look better and maintain a professional appearance. He utilized his suggestions and we came out with a wonderful end result. Great company, professional staff, and flexible hours.
Response: Thank you for the feedback. It was a pleasure doing business with your company.
Peggy Pridemore: Positive: Quality, ResponsivenessI hired Jackpot Janitorial for a temporary service and they provided the exact service I needed. Also, the owner is very responsive and worked with me to set up the service and fix any problems. I highly recommend Jackpot Janitorial Services.
Response: Peggy, thank you for always trusting in our company to assist on any film set that you are on.
Kay Khristine: Jackpot Janitorial & Commercial Service is a exceptional company, they never fail to amaze me with their impeccable cleaning skills.They are efficient and very professional. I always recommend their services to family and friends. The company uses their own cleaning supplies which smells great and leaves the office smelling ambrosial and looking magnificent!
5. Chappell's Cleaning Services, LLC - Washington
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5
8 reviews
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Address: 1231 Good Hope Rd SE Suite 9, Washington, DC 20020
Schedule: Closed ⋅ Opens 9AM
Telephone: (240) 318-5380
Business type: Commercial cleaning service
Nate Biroschak: Great team to work with. Serviced our retail location within 48 hours of calling. Very prompt and professional.
Response: It was a pleasure working with you and your team! Thank you for the opportunity!
Susie Adib: Positive: Professionalism, Quality, Responsiveness, ValueChappell’s cleaning is great! They are thorough, great customer service, and informative. I would recommend them to anyone who had a business or for your own personal cleaning!
Dolores Brooks: The cleaner did a great job, iI will use the service again and share my experience with friends.
Response: Thank you for your business!
6. Beltway Cleaning Services DC LLC - Washington
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4
22 reviews
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Address: 2634 12th St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 223-6950
Business type: Cleaning service
DC Hyp: Critical: ResponsivenessOur trash room on ground level of condo building has a roach infestation due to poor service. DCRA was involved and is issuing infractions of infestation. Very filthy. No oversight by Management.Service: Cleaning
mario nunez: Bot a good job
Bart Villalobos: Best in the area!
Brenda D: Excellent
Adolfo Alvarez: (Translated by Google) Excellent service in cleaning (Original) Excelente servicio en limpienza
aracely Diaz: (Translated by Google) The worst company 👎(Original)La peor compañia 👎
7. WellNest Professional Cleaning - Falls Church
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4.8
55 reviews
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Address: 400 N Washington St Suite 102, Falls Church, VA 22046
Schedule: Closed ⋅ Opens 7:30AM
Telephone: (571) 749-2121
Business type: Commercial cleaning service
Gail Pritchard: We hadn’t had our 5br, 4.5 ba, house cleaned professionally in 2 years. The Wellnest team did a thorough, careful, excellent job. They moved furniture to get dust, etc. We are very pleased. Thank you!
Response: Thank you so much Ms. Pritchard!!
F.P. Santangelo: Positive: Professionalism, Quality, Responsiveness, ValueMy house looks brand new every time the team comes. The attention to detail is amazing. I’ve gone through a few house cleaning services but nothing even comes close to WellNest Professional Cleaning. Next level stuff. I’ll never use another house cleaning service!
Response: Thank you as always Mr. Santangelo! Go Nats!
Marco Burlimann: We have been using Wellnest for 2 years and are extremely satisfied! Would highly recommend them.
Response: Thank you Mr. Burlimann! We appreciate your kind words and support our small business. Have a great day!
Patel Family: Wellnest has provided amazing service to our family. They have always done an excellent job of cleaning my home. Never have to ask them twice to get the cleaning done the right way. Very professional and reliable and best of all is no harsh chemical smell in my home, always a very clean essential oil aroma. As I move to different state, I wish I can take them with me. Thank you for helping me keep my home clean. I will truly miss you.
Response: Thank you so much Ms. Patel to you and your family! We really enjoyed working with you since back in 2016. Best of luck and call us if you ever move back to Virginia! -Phil
Amanda Parikh: Positive: Professionalism, Quality, Responsiveness, ValueWell Nest has been cleaning our home for over 4 years. We continue to be extremely satisfied with the company and its wonderful team. Phil is always super responsive and accommodating. Our twice-a-month cleanings have been consistently thorough over the years. Well Nest is simply the best.
Response: Thank you so much Amanda! It's been such a pleasure working with you and your family over the years. We greatly appreciate your business, support, and of course this wonderful review.
Stephanie K: We’ve used many companies in the past and WellNest was by far the most impressive and professional team compared to others. They are thorough, punctual and my house was in immaculate condition- I really don’t expect every little piece of decor to be in it’s place after cleanings, but they were! The team was attentive and detail oriented. They will send reminders and I love having the ability to manage payments/schedules online- it makes everything incredibly convenient. Highly recommend!
8. Think Maids - Washington
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4.2
94 reviews
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Address: 3806 Porter St NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 848-1170
Business type: House cleaning service
Cara Peters: Very disappointed. While the cleaner was nice and respectful, we are not happy with the service provided. It was very expensive and they did not make the beds, did not wipe down the cabinets in the kitchen, did not wipe down our coffee tables, did not move anything out of the way for vacuuming (only vacuumed the easy to reach places), did not dust thoroughly, and did not wipe down several surfaces. The house smelled overwhelmingly like lemon pine sol but I don’t understand why as it doesn’t seem like much cleaning was done. They did do a good job on the master bathroom and cleaning the kitchen range, but we are otherwise disappointed for having paid over $400. Will not be using this service again. Service: Standard cleaning
Kim R: I’ve used them a few times before but this time was awful. The recent cleaner was completely worthless. The first cleaner texted me to reschedule and it was inconvenient but I said okay. Then she canceled, allegedly sick but obviously had a conflict since she tried to push back my appointment. They arranged another cleaner to come who barely did anything. No dusting, mopping, sink was still dirty. He liked stacked a few things in the storage room which I didn’t even expect to get cleaned which is why I blocked it off. There wasn’t even a clean smell like I’ve had from every other cleaner and from cleaning myself. Then I ask for a partial refund and they say they want to send him out again. Like I’d let him in my apartment again. Service: Standard cleaning
Response: Hi Kim - this is Chris, the owner of Think Maids. I wanted to reach out personally here and apologize for the cleaners performance - we do not ever want you to have a bad experience and will always do our best to make it right. That said, I believe there may have been some slight confusion (through no fault of your own) here as it is our standard policy to send a different team back to perform a reclean. We would not send back the same team who had performed poorly on your latest cleaning as we understand how that can make for an awkward situation. The cleaner sent was new with us, and occasionally new cleaners do need additional training if performance is poor at first, as in this case. So again, I am very sorry about their performance and want to see if we can turn this around as we have enjoyed helping you keep your home clean thus far. If you would like to, please reach out to owner@thinkmaids.com (my personal email) and we can discuss this incident. I will absolutely stand by our policy of a free, full reclean of any missed areas with a different team so please let me know what days work best for you next week or the week after and we will make sure you come home to a clean home. Thank you,
Tara Boggaram: RUN DO NOT WALK AWAY FROM THINK MAIDS. They rescheduled with me four or five times, which resulted in them giving me a free clean, which was appreciated. Yet, during my free clean, they didn’t clean my basement because I didn’t select it as an extra. In addition the most egregious thing is that they RUINED MY BRAND NEW HARDWOOD FLOORS. I’m not sure what rose and her team did, but there are scratches upon scratches on my NEW hardwood floors. WHEN I RAISED THIS TO THEM THEY OFFERED ME COMPENSATION OF A FREE CLEAN. Are you kidding?! You ruined thousands of dollars of hardwood floors, won’t take responsibility and are offering me a free clean?!?? Try spekless or another company that has an easy interface to use, but is better quality, reliable and actually honest. Service: Standard cleaning
Paula Hyden: I was really disappointed by the quality of our “deep clean.” They sent a single person to do our one bedroom condo and it is clear that she wasn’t really interested. She brought very few cleaning supplies and no tools—she used our vacuum (which was fine, except that she didn’t empty the canister when she was done)—and spent well under 2 hours working. She left streaks on the mirrors and the stainless steel appliances, dirt on the living room rug, dust on the ceiling fan and the wood floors in the living room, cat barf on the kitchen floor (it was dry and vacuumed up easily), and she failed to wipe down the cabinets in the kitchen (the one service I specifically requested). She didn’t vacuum the sofa or chair in the living room, either, certainly something I consider part of a deep clean. To make things worse, no one from the company has responded to my concerns . I suggest you think hard before choosing thinkmaids. Service: Deep clean
Alex Krefetz: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGave me an accurate quote by phone. Cleaners messaged day of to ask if they could come by earlier, or keep the previously scheduled time. Excellent cleaning and clear communication, would definitely hire again.Service: Move-out cleaning
Response: Good Evening Alex - I just wanted to say thank you for booking with us and leaving this wonderful review. It was a pleasure coming to clean, and we look forward to helping out again in the future!
Tyler Whitaker: Critical: Professionalism, Punctuality, ResponsivenessCleaning staff did not show up without any notice despite charging me for the full service 24 hours in advance. I’ve been unable to reach anyone to request a refund and will have to dispute the credit card charge. Very unprofessional - do not recommendService: Standard cleaning
Response: Hi Tyler, My apologies but I believe there may be a misunderstanding. We place cards "on hold" 24 hours prior to each booking as per our policy. However, this is not a charge and is simply a pre-authorization. Sometimes, that shows up as a temporary charge on your bank statement but it is not actually charged until it is put through separately at the end of the day after your cleaning has taken place. When the hold was released you should have seen it drop off. That said, I apologize for any trouble you have had contacting us and would like to make that right. We try to be a very responsive company, and were slow in this instance. If you could reach out to me (the owner) at owner@thinkmaids.com I will do my best to make this right for you. All the best, Chris.
Julia Harris: ThinkMaids was a great experience for me! I was extremely stressed about getting my apartment cleaned because I never had time to clean it myself. I had never hired anyone before, and thinkmaids were extremely welcoming and friendly! They did such a good job in my apartment-especially because it is older so cleaning all the nooks and crannies must have been really hard. They were so professional and I am so thankful for them! Especially because they came during COVID-19 quarantine, I am so grateful for them! Would definitely use this service again!
9. JAN-PRO Cleaning & Disinfecting in Washington D.C. - Fairfax
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5
517 reviews
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Address: 10801 Main St Suite 100, Fairfax, VA 22030
Telephone: (703) 698-1200
Business type: Commercial cleaning service
Lamont Phelps: Nina Settles has been my Ops Manager. Nina has made things easier for me with her great communication. She has has gone above and beyond to make sure needs for my business are taken care of .She is a great asset to the Jan-pro family.
Matthew Childs: Jeanelle Ivey is a great asset to Jan Pro. Her bubbly personality is very contagious and great to be around.
Selena Stone: Positive: Professionalism, Quality, Responsiveness, ValueThe great service that I received from Nina and Jeanelle is incomparable. Nina always answers my calls and caters to my needs. Jeanelle makes it a point to thourouly explain and answer any questions I may have. If she doesn’t know the answer, she will surely figure it out swiftly. You both are amazing ladies!
Randy Kitchen: Jan pro is a great company. Mr and Mrs. Jackson do a fantastic job at making and keeping the customers happy. I was very impressed with the work they did. They’re very professional and polite. I first spoke to Crystal who i think is absolutely amazing. I explained what i wanted done and she had the guys out here the next day. Thank you guys so much and keep up the good work.
Response: Hi Randy, thank you for your positive review regarding Franchise Owner Crystal Jackson, your feedback is greatly appreciated!
Joanna W.: I could go on and on about the service that Joy Nichols provides our office, to sum it up- EXCELLENCE! She is extremely detail oriented, thorough and thoughtful. Myself and Staff have 100% full confidence in the cleanliness of our office and that is Thanks to Joy! Nina Settle (Ops Manager) is very professional and attentive to any of our request and needs as well! JAN-PRO Is the Best!
Connie baker: Jan-Pro has been our cleaning Company for the past 5 years. I really have been happy with the franchise owner that cleans our facility. Our ops manager Nina, is very responsive, professional & polite when she does her monthly visits. In the past five years, I have had the opportunity to speak with many of the staff at Jan-Pro and everyone has been Very helpful.
Jerry Griffin: Positive: Professionalism, Quality, ResponsivenessJeanelle is amazing! She always answers the phone promptly and with great courtesy and professionalism. She is very knowledgeable and always finds a way to resolve my concerns. It is a pleasure to do business with people like Jeanelle.
10. Maidwell Cleaning - Washington
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4.4
13 reviews
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Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 539-2275
Business type: House cleaning service
Trent Sullivan: Critical: Professionalism, Punctuality, Quality, Responsiveness, ValueCleaned the house and organized well but threw out hundreds of dollars of medication and told a bold face lie about its status. Additionally they left the job severely incomplete with the addons like laundry neglected, they came and began work over 2 hours late. Incredibly horrible company. Take your business elsewhere.Service: Deep clean
Response: Good afternoon Mr. Sullivan, we have spoken on the phone several times today about your issue and I completely understand your frustration about being unable to locate your medications. But as discussed, the cleaning team did not discard your items. We had a lengthy discussion about your cleaning and how we would proceed because the home an extreme cleaning. As discussed, all trash was bagged and placed on your back porch and front porch as directed and you indicated that you checked the bags to see if your items wer in the bag. They were not. In regards to the cleaning, our teams arrive within a 2 hour arrival window, which you were provided. The team arrived at 3pm. Your window was from 2-5pm. Your confirmation email notified you of the window. We used an hourly rate because of the condition of your home. The team cleaned for 8 hours, you were only billed for 6 hours because we discussed an estimate of 6 hours over the phone before cleaning and we wanted to honor that. The team left nothing unfinished and transformed your home- cleaning stained carpet, washing laundry, and scrubbing all areas. In fact, you sent an email stating that you were pleased with the cleaning. Additionally you inquired about future services right after the cleaning was complete. Our teams are well trained professionals who WOULD NEVER discard medications. I am a bit disheartened by your review because we have before and after pictures that we will share in the photo section. Our team went above and beyond and do not normally accept these extreme cleaning jobs. We thank you for your business and are so happy that we were able to provide you with a clean living space.
Elizabeth Mbenoh: I am completed frustrated the way the cleaned my apartment. To begin unpaid for deep cleaning and they sent me over men who were literally tired! I ask them to clean only my bathroom and living room and to forget about the rooms. After inspecting their job my floor was still sticky and dirty, no cleaning of surfaces talk less of taking out cobwebs. My husband had to come back from work that evening and still do the moping. I am very angry and frustrated and need a refund to my money. Please don’t use their services they are not professional at all. I sent over 259 dollars for some crab!! Service: Deep clean
Response: Good afternoon Elizabeth, Maidwell cleaning does not discriminate based on gender when hiring cleaning technicians. The techs that cleaned your home were professional, well trained and have the highest ratings in the company. On 2/20/22 when your cleaning was completed, the technician completed a walk through with you before leaving. This is standard policy for all cleanings. He asked if you were happy with the cleaning that you received, and you told him yes, you were very happy. The team spent several hours cleaning your home and cleaned the areas that you specified. We have before and after photos of your home showing that the floors were mopped and other areas were cleaned thoroughly. Maidwell has a happiness policy and sends teams to re-clean areas when the customer is not 100% satisfied. Unfortunately, you never communicated this to us, and told us that you were happy. We just called you today as soon as we saw your review to resolve any issues, but when asked about specifically about what you weren't happy with after telling the tech you were very happy, you hung up the phone mid conversation. We attempted to call you back, but the call went to voicemail. We would love to discuss further to make sure that you are happy. We appreciate your business and value you as a customer. We look forward to resolving this.
Ashley Taylor: Maidwell was great! I try to clean daily but I’ve been busy lately so I decided to treat myself for my birthday. I’d seen them around my apartment building and decided to give them a try. They were fantastic! They did in four hours (less time than quoted!) what would’ve taken me a week! I have a cat and when we returned you wouldn’t know any animal lived there! She even seemed surprised that she couldn’t smell herself lol. I have recommended them to friends in the area and I’m definitely going to use them again in the future! Service: Deep clean
Response: We are so happy that you trusted us to clean your home! Thank you for referring us to your friends. We appreciate your business.
Ron Pinkney: I used this company and was very satisfied at the level of professionalism and attention to detail that Maidwell Cleaning provided me. The bathroom which is a place that is highly utilized was spotless and every area had been cleaned thoroughly. The bedrooms were no different. The level of cleaning detail applied to each room was excellent. They certainly have a new client and I did not mind paying whatever the cost was because of how well things were done. More importantly the wife was extremely satisfied on the results of our home.
Response: Thank you Mr. Pinkney! We were happy to be of service to you and your family. We look forward to working with you in the future.
Twinkle Chanae: As a busy working single mom time is tight or I am super busy. Booking with Maidwell was so quick and easy I did it from my phone. And the cleaners were professional and detailed. My apartment is so fresh and clean! I give them 5 stars!!!! I will be using them a lot!
Response: We are pleased that you found booking to be so easy and we are happy that our professional cleaners provided you with stellar service. We look forward to continuing to work with you!
Randolph Howell: In the Real Estate industry, I rely on good residential cleaning services require to present homes at their best. MaidWell employees provided very thorough service, lots of attention to detail. Arrived on time and kept working untill employee was satisfied the job was done right.
Response: We are happy that we have exceeded your expectations ! We look forward to continuing to provide your business 5-star service.
Joyce Williams: Positive: QualityGreat Service!!! Excellent staff, taking pride in their work. Going above and beyond. Cleaning my property with care. Definitely Maidwell Cleaning Service is my now my go to cleaning service.
Response: It was a sincere pleasure to clean your home. Thank you for your business.
Cornelia Moore: Maidwell cleaning was great. The staff was prompt, professional and efficient. I was thoroughly pleased with the work performed. I will definitely be using maidwell’s service again.
Response: We are so happy that you loved our service. Thank you for choosing us!
Andrew Torres: 100% satisfied with the service and 100% recommend anybody to use this company. Not only they are kind and efficient, they actually care for your belongings. I will totally keep requesting them in the future.
Response: Thank you for your business! We are so happy that you are 100% satisfied with your services.
Amy Ballard: Maidwell was so professional, and very nice!I left them to it and what a wonderful job they did!! I can’t recommend Maidwell enough!Services: Deep clean, Standard cleaning
Response: Thank your for your business and your kind words! It has been an honor to help you. :)
11. Universal Janitorial Services Inc - Fairfax
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5
1 reviews
12. Sentral Services, LLC - Kensington
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3.7
6 reviews
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Address: 10441 Metropolitan Ave, Kensington, MD 20895
Telephone: (301) 339-0517
Business type: Commercial cleaning service
Tia Freiburger: I have worked with Sentral Services for nearly two years. I have been impressed and pleased with their level of service since day 1. Unlike other janitorial providers I have worked with in the past, Sentral leadership and their direct reports are responsive and engaged. Their service level employees are dedicated to doing a good job and have pride in their work. I could not be more pleased in the decision to work with a local service provider. An example of their outstanding level of service would include their ability to adapt and modify their service upon the onset of COVID. They were a partner in creating updated procedures and were fully engaged in training their employees on all new processes.
Steven Russell: Yes to all the above! Sentral Services is an outstanding company who provides incredible service to their clients. They are extremely responsive and their supervisors are always involved and coordinating your project and their work! Simply put, they made the turnover process for my project worry free and the quality of their work insured that the results of their work was awesome, completed on schedule, and done right the first time. I highly recommend them!
TEMMIE: Great people
Erika Arevalo: (Translated by Google) In the place where I went to work with sentral service, they exploit workers, it may not be in all jobs, but you should improve or check more their facilities where they have their employees the treatment and workload that they provide. And also they do not pay for that extra work. You should provide a number to call human resources and that people can contact you and for those people who are not AFRAID to do so (Original) En el lugar donde fui a trabajar con sentral service explotan a los trabajadores talvez no sea en todos los puestos de trabajo pero deberias de mejorar o chequiar mas sus instalaciones donde tienen a sus empleados el trato y sobre carga de trabajo que les proporcionan. Y ademas no pagan por ese trabajo extra. Deberias de proporcionan un numero para llamar a recursos humanos y que las personas puedan comunicarse con ustedes y para esas personas que no tengan MIEDO de hacerlo
13. Ecoverde Maids - Silver Spring
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4.8
225 reviews
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Address: 914 Silver Spring Ave #116, Silver Spring, MD 20910
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 618-0562
Business type: House cleaning service
Brian Epling: Positive: Professionalism, Quality, ResponsivenessExcellent service! They were able to come on short notice, were responsive, and kept us informed of the arrival time. Marilyn did an excellent job with the deep cleaning service - the place is spotless. She was professional, friendly, and was great with our dog. We will be booking again!Services: Deep clean, General housekeeping
Zach F: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI have used Ecoverde at two different houses now and they do an excellent job. They are easy to book and communicate with, the cleaners do a terrific job, and the prices are reasonable. I would highly recommend!
C Anderson: Ecoverde Maids let me know about their flash sale that allowed me to stay within my budget. As an immunocompromised patient, I appreciate and value that Ecoverde Maids complies with CDC protocol - their staff is fully vaccinated and boosted and they wear PPE at all times. I highly recommend choosing them for all your cleaning needs. Gladis, my cleaning technician, was thorough and pleasant to be around! Thank so much! Service: Standard cleaning
Lori Jackson: Positive: Professionalism, Punctuality, QualityIrene cleaned our house and did a fabulous job. We signed a contract with them. Professional, easy, calm with pets, pricing transparent, showed up on time. Great job!Service: Standard cleaning
Response: Thanks so much for your kind words and 5 Star Review. This means a lot to us.Thank you for choosing us!
Emily Williams: Positive: Professionalism, QualityIrene was excellent!! My husband and I just had a baby a few months ago, and apart from the occasional vacuuming, basically no housework was being done. Irene came and left the house sparking and smelling amazing just in time for our families to come visit for Christmas. Cannot recommend enough!Service: General housekeeping
Response: Emily, thank you so much for sharing your experience with Irene, she is an amazing worker and it's great that she got your house ready for Christmas! Thanks for being part of Ecoverde Maids!
Allie Berg: Positive: Professionalism, Quality, ValueGladis from Ecoverde Maids came to our office/studio space. We are an art organization so we tend to make a bit of a mess. Gladis was friendly and professional, and did an excellent job cleaning our space. We would happily recommend her and Ecoverde Maids to anyone looking for a local company to clean their office or house.Service: Office cleaning
Response: Thank you so much for taking your time to share your experience and recommending Ecoverde Maids!
Madolyn Britt: Positive: Professionalism, Punctuality, Quality, ValueWe have had Ecoverde Maids come to clean our house regularly for the past year and have never been disappointed. Elena normally cleans it and she is always here at 8 AM sharp and does a very thorough job. Jackie cleaned for us last week and also did a great job. We appreciate their hard work!Service: Standard cleaning
Response: We are happy that you have had a great experience with our team Madolyn!
Anna Durie: Positive: Professionalism, Quality, ResponsivenessEcoverde Maids is a fantastic house cleaning service! They cleaned my townhome from top to bottom and it was spotless! Jackie was so sweet, also! She took the time to even make cute floral designs with my spare toilet paper rolls! The extra touches show why Carolina and Ecoverde Maids are a step above the rest! Highly recommend!Service: Standard cleaning
Response: We really appreciate your opinion Anna! it was a pleasure to be able to clean your home, we are glad that we could give a result that satisfied your standarts and expectations. Thank you so much for taking your time to share your experience with us!
14. Enviro-Master of Washington DC - South Laurel
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4.9
162 reviews
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Address: 14204 Cherry Lane Ct, Laurel, MD 20707
Schedule: Closed ⋅ Opens 9AM
Telephone: (443) 979-8918
Business type: Commercial cleaning service
Heydi Hernandez: KEY is beyond awesome. She’s very optimistic and dedicated. She greets everyone in site which definitely makes a difference to me and my staff. She makes our restrooms very comfortable for use. She goes beyond her duties. She refill dispensers without me asking which is very helpful because we are extremely busy. She’s always giving a extra helping hand! If we’re having a rough day she absolutely brightens it up with her smile, conversation and work! We love you KEY! EnviroMaster is most definitely recommended for amazing services, they will make sure that you have everything that they can offer you with love and sincere care!🤞🏾👍🏾😊
Response: Heydi, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!
Jeaunel Davis: Positive: Professionalism, Quality, Responsiveness, ValueKEY is prompt, professional, friendly and respectful. She’s always on time and keeps a smile on her face. We look forward on seeing her each and every week! Extremely amazing work KEY!
Response: Jeaunel, thanks for reviewing our commercial cleaning services and letting us know how our health & safety technicians performed! We are constantly striving to improve wherever we can, in order to serve our clients in the best way possible with the best disinfectant products possible!
Donnata Davis: Positive: Professionalism, Quality, Responsiveness, ValueKey is absolutely amazing! I look forward to seeing her every week! She’s always happy and definitely gets the job complete! She is dedicated to her work! My employees also customers definitely appreciate the outcome of her disinfecting! I highly recommend Key! ENVIRO-MASTER is most definitely worth every penny!
Response: Donnata, thank you so much for the great review! I am so glad you are happy with our commercial cleaning services and EPA-approved products! We have been working hard to ensure all of our clients feel safe and protected from disease during this troubling time.
Mike Fay: Positive: ProfessionalismKey is great! Awesome attitude, always on time and definitely goes above and beyond to make everything is perfect. I look forward to seeing her every Wednesday, she starts off my day in such a positive manner!
Response: Mike, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!
Sergio Martinez: From firestone McLean Will does a great job always smells amazing after restrooms are cleaned
Response: Sergio, thanks for taking the time to review our commercial cleaning services! I am so glad you are pleased with the results and our team!
Melonie Cusseaux: Key is the best. She deserves a raise and vacation!!
Response: Melonie, I am so glad you are pleased with our industrial cleaning services! We will continue working hard to ensure all of our clients have the cleanest, safest facilities!
Megan Jackowski: Positive: Professionalism, Quality, ResponsivenessKey is very helpful and does a great job keeping our bathrooms clean and sanitized. She is always very respectful and responsive. Our kids love saying hi to Ms. Key when she comes.
Response: Megan, thanks so much for the great review! I am so glad you have trusted Enviro-Master to take care of all of your electrostatic spraying and bathroom cleaning service needs!
Keyonte Thomas: Positive: Professionalism, Quality, Responsiveness, ValueKEY IS GREAT! She’s very professional and uplifting. She comes in and get the job DONE! If anyone is looking for a disinfecting company and supplies, I highly recommend KEY and EnviroMaster hands down! 👩🏾🔬 👍🏾
Response: Keyonte, thank you so much for the great review! I am so glad you are happy with our commercial cleaning services and EPA-approved products! We have been working hard to ensure all of our clients feel safe and protected from disease during this troubling time.
Branson Miller: Positive: Professionalism, Responsiveness, ValueKey is always so professional, friendly and great with what she does. I love having partners in business like her. She makes it easy to get things done.Branson MillerGM Chilis 535
Response: Branson, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!
Nakeyia Partridge: Positive: Professionalism, Quality, Responsiveness, ValueKey is a very professional, productive hard worker! She is very passionate about her job and always have a positive mindset when present. She represents nothing but beyond the best for ENVIRO-MASTER! 😊
Response: Nakeyia, thanks for reviewing us! We have been working hard to make sure everyone is happy with our industrial cleaning services and feels safe at work knowing their facility has been disinfected by one of our trusted health and safety technicians!
15. BMS Building Maintenance Service - Arlington
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4
5 reviews
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Address: 251 18th St S, Arlington, VA 22202
Schedule: Closed ⋅ Opens 9AM
Telephone: (703) 418-0124
Business type: Janitorial service
Gonzalo Mejia: (Translated by Google) Rich breakfast menu(Original)Rico menú de desayunos
16. Unique Cleaning Solutions - College Park
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4.7
141 reviews
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Address: 5125 Berwyn Rd, College Park, MD 20740
Schedule: Closed ⋅ Opens 8AM
Telephone: (301) 864-0430
Business type: House cleaning service
Kathryn Malhotra: Positive: Professionalism, Punctuality, Quality, ResponsivenessWe have now used unique cleaning for several months! Every visit they are on time, professional and leave our house sparkling! Highly recommend to others.Service: Standard cleaning
Tony Young: Positive: Professionalism, QualityDina and Rosa were very professional. Once they surveyed what needed to be done they went right to work and stayed with it until they completed thr job. They brought all of their equipment and cleaning supplies. Well done!Service: Deep clean
Chuck Michalik: Crew arrived near the expected time and worked well and quickly. The jobs we had for them took a bit longer than initially scheduled so we were given the option for them to stop or pay for more time.
M Montoney: Positive: Professionalism, Punctuality, ResponsivenessI was able to book a deep clean three days ahead of time! They did a great job and the company was great a communicating. Very professional, would use again!Service: Deep clean
Gaelle Kolb: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe have been with Unique Cleaning Solutions for over 10 years! Every single cleaning of our home has been great! The floors are shiny, the dust is gone, beds are tucked, bathrooms are spotless, and the air is refreshed. Unique Cleaning Solutions has been the best company we had and we have supported them even during COVID-19!Services: Standard cleaning, Moving-related cleaning
Rashanda Johnson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueUnique Cleanings helped me get my home back in order after a long work week. The team showed up, asked me which areas I wanted them to focus on around the house and then got to work. I’m so pleased with the outcome.Service: Deep clean
jennifer r: I love this company. We started using them several months ago and have been consistently impressed by their work, professionalism, and reliability. We have three children and our home is quite chaotic and messy. I have been able to call them in a pinch when we were under construction and they found a team that was able to squeeze us into their schedule, for which I am tremendously grateful. After they leave our home I feel a huge stress has been lifted. Highly recommend! Services: Deep clean , Standard cleaning
Response: Hi Jennifer, Thank you for booking with us while your home was under construction and we understand how busy families get during the year. We are glad you enjoyed our services!
M Ahmad: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueProfessional staff that did fantastic work on our place. The condo is now the cleanest it has been in years. We are extremely happy with their service.Service: Standard cleaning
Seven Henriqeus: I contacted Unique cleaning solutions, they gave me the run-around for 3 days straight. I was ready to schedule a cleaning and every time I called I was transferred and shuffled between the 2 offices. I spoke with Angel 3 different times and each time he told me he would speak with the scheduling manager and send me an email with all the details needed to confirm my booking. I never received any correspondences. Each time I spoke with Angel he promised to give me a call back with 15 minutes and failed to do so each time. I didn’t even have the opportunity to schedule a cleaning with them and I wouldn’t recommend them based on the inadequacy, lack of follow-up and horrible communication. My only assumption is that the service would have been just as disappointing as the customer service. I wish there was an option to give 0 stars, please don’t waste your time with this establishment.
Response: Hi Mr. Henriques, It is very easy to schedule a cleaning with US. Simply go to UNIQUECLEANINGS.COM, click on SCHEDULE MY CLEANING, select your date, time and DONE. You don't need to talk to any one or wait for a call. I have a feeling you were dealing with another company, NOT US. If you need to schedule your house cleaning appointment, got o UNIQUECLEANINGS.COM. -Thank You!
17. Mister Kleen Maintenance Company, Inc. - Franconia
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4.2
20 reviews
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Address: 7302 Beulah St, Alexandria, VA 22315
Schedule: Closed ⋅ Opens 8:30AM
Telephone: (703) 719-6900
Business type: Cleaning service
A.D. Steiner: I worked for Mister Kleen for 4 years, and they were a great company to work for. The company is the best of a small, family owned business and a larger corporation. The owners and management are passionate about the business, their customers and employees. They have the agility of a small business and everyone pitches in to get the work done. They also have processes and procedures in place like a large business so there is no guessing about the rules everyone has to follow. They were fair and communicated well. And, if there was an issue, they did their best to make it right. I recommend it as a place to work and would work there again.
Response: Thank you so much, Adam! You will truly be missed as you played an integral role within our company. We wish you best of luck and continued success on your future endeavors!
Donna Husband: I enjoyed working for Mister Kleen they are an excellent family owned business who takes pride in their work. They have excellent training program and are environmental friendly. I had a great supervisor and team who were reliable who worked together to deliver customer total satisfaction.
Response: Thank you, Donna, we greatly appreciate your review! Happy Holidays :-)
Eric Koch: An awesome family owned and professionally managed company to work for! I enjoyed my tenure as an employee for the company and they truly do what it takes to ensure their partners receive the highest quality of service in the contract cleaning realm. I highly recommend working for Mister Kleen, or using their service for your high security or commercial office cleaning needs.
Response: Thank you, Eric for the great review! We appreciate your service and for recommending us!
Jim Spiro: Great cleaning service provider! Super pleased with the results.
Response: Thanks, Jim. We appreciate your business and glad we could help!
Arianne Menêses: Positive: ProfessionalismGreat company to work for!
Pamela Jones: Hire good people that care about cleaning.
LaTanya Green: Great place to work.
