Best Under Armour Store Washington Near Me

B Ives: Had the most bizarre experience here today- asked an employee to unlock the dressing room so I could try on clothes, and they told me the employee who handles the dressing rooms wasn’t there, might show up at some point if I wanted to wait. That they weren’t “staffed” to “do” dressing rooms despite having multiple staff members standing around the door chatting, and that no one could try on clothes. Went down a couple stores to the Nike, which had a much better selection, very helpful staff, and ample dressing rooms.

C J Wesby: Store is kind of small. Not a huge shoe selection. They do have a decent amount of choices. Staff is friendly and outgoing.

Fox: Good brand, awful store. Not allowed to use the dressing room because they “are understaffed.” Seriously?!

Tina: Closed the fitting rooms because “many people are on break”. Told us to just buy without trying the pants on. Sounded like a bad joke.

Shelby Dirkschneider: Nice and clean. Missed taking off security tags. Always love going to the underarmour outlet stores

Tino M-Ze: Great customer service. Found exactly what I have been looking for a backpack that opens like a suitcase. It was a Project Rock backpack but the employee was honest and told me that given my petite height that the backpack was too big for me and did not look good. Usually some associates will have you buy whatever just to make a sale but he was honest. I felt bad to just leave empty handed so I ended buying a water bottle and an under amour mask. However, I was not happy with being followed by a tall African American male employee throughout the store and I am African female and I was willing to pay $130 for a backpack so I knew I could afford it.

Stacey W: I love this brand. The store is small but has alot of nice things in stock. Service was great.

Bri “The Mezzo Maven” Cooper: The sales reps could not be nicer and more respectful! I went to the store with my teen daughter to look for sports bras. She was embarrassed because we had a question about the bras and the only reps available were guys! They were such gentlemen and they made it seem like it was no big deal! After 20 minutes in the store my daughter asked one if they had a selection she liked in her size. They said let me see if it is in another section. He found it! To all the parents raising such nice respectful young men THANK YOU!

Robert Steven Silverstein: I went to this store at 6pm. There were two sales clerks and four customers in the store. The two employees were both on their cell phones totally ignoring the customers. Horrible experience. Will never go back.

Carren Chisholm: Great experience as always... this is my GO TO store... I wear nothing but Under Armour for my workout gear, especially PROJECT ROCK line. Ms. Devaughhi(Dee) is exceptional and is my favorite sales person, great personality.

Brytne Rogers: Horrible customer service. I walked in knowing exactly what I wanted I came in about 10 minutes before 7. I walked in and the first thing that was said to me was “we close at seven” with an attitude. She didn’t even say hello how are you. I’m not giving my money to service like that.

UC H: 6 employees standing around or working in slow motion. None of them are approaching you even if you are obviously trying to find something. Also there is no changing room.

Gautam: Excellent outlet with nice and fresh merchandise. And the service is great.

Rob: Awesome people and good sales. Lady went out the way to help us find some shoes for our child.

Johnny Actualseed: Great experience here, the customer service here is stellar! Highly recommend

Cyndi Cooksey: Prices way to high n inventory low maybe better later in December.

B B: Came here to find some workout clothes for my son. They had great sales as they usually do, the store was well kept and the employees were actually working as opposed to talking or on their phones. Steve helped us at the register and gladly gave us our military discount. He was really friendly and welcoming. He shared where he is from originally and that he is new to this store location. Will definitely be back to this location.

Ali Shariq: Terrible customer service so if I’m being over charged it should take 24 to 48 hours to figure out why I’m being charged after 2 days of of my original purchase date what if it’s a disabled person who can’t see well or someone who doesn’t have the habit to check their bank account once a week Under Armour would have got easily away with that.Next, they’ll probably tell me you’ll receive a refund check within a week WOW now that’s what I call Under Armour customer service outstanding honesty it doesn’t look nice on Under Armour I should have spend on Nike but everyone makes mistakes the best thing is to learn from my mistake and I’ll make sure never to use their online services so that they won’t be able to save my card information and charge me when ever they want to I’m just disappointed how you guys played this game hopefully this would get the corporation’s attention.

Thomas Woodward: Nice store and helpful reps.. it was really busy... selection of shoes was smaller than I expected. The black Friday desk was very good...50 off everything, just straight 50 on everything...I thought that was great because there was no small print problems...

John: Always over priced

Ross Talbot: Had less of a selection than I was hoping for as far as shoes.On the plus side, all the employees were very friendly and helpful!

James Lloyd: Quality stuff, pricey for outlet store, good luck big and tall finding much of anything for you.

MIKIE CASTILLANO: Customer Service is Phenomenal !!!! I would like to give a huge Mahalo (thank you in Hawaiian) to the Store Manager Colleen and one of her Team Leads Jervin. They went above and beyond for me on the 25th of July in their store. UA is currently holding a BOGO 1/2 off on second pair of shoes. My size wasn’t available in the shoe I wanted in the store and Jervin was very helpful to tell me that it could be ordered for the sameprice online and shipped to me. I don’t live in PA and was visiting the state for a competition that weekend and needed it to be shipped to Hawaii because I was leaving the next day. After grabbing all my items we went to the front where Jervin was inputting my info onto their point of sale equipment when their equipment failed to purchase my item not once but twice. This is where colleen comes in and calls customer service. After an hour wait we finally got the item purchased and Colleen was so nice and awesome she offered to apply a store discount for my time and waiting. Everytime I come to Pittsburgh I always go into this store but now its more special and I’ll be back because the Customer Service is phenomenal!!! Mahalo for going the extra mile I truly felt like I was the only customer in the store that day!! Mahalo, Mikie Castillano Sent from my iPhone

Erin Cochran: It was my first time there, and was hoping to try on the shoes pictured below. I did try on some that were similar and they felt good. And the guy that helped me was very informative and helpful about the shoe I was wanting. He had me try on the same type of shoe that was a bit different. Unfortunately for me, when I did receive my shoes as much as I love them they really hurt the heels of my feet. Hopefully they will stretch out eventually or I can just wear a few pairs of socks.

Jason Peduzzi: Huge selection, amazing prices and super friendly staff. Its definitely worth checking it out.

Michael Brost: This store could use a little better vairiety of stock items. I thought Factory stores were supposed to be better than retail...?

Kristen Kalamaras: Love the deals here. Staff was short, but still very helpful and nice. Definitely going back!

Dave Stoebe: Stopped by today on a whim and was glad I did. Prices were much lower than I expected and as an added bonus - they offer an additional 10% military discount. Staff was very helpful.

neha justa: Great selection of activewear and great prices. Clean store and helpful staff. Must say their semi-annual sale is amazing.

Mona Sebahi: Walked in the store & was greeted by a young man, he was very kind & made sure we knew the promotion for the store. This store is pretty big & has its own youth section. As I was buying for my kids an employee checked up on me & I was sort of confused on the sizes. She explained it to me very clearly with a lot of patience. She was very professional and clearly knew how to talk to customers & her knowledge of the product was noticeable. I was so pleased by her and how she helped me as she did with other customers in her section. I just had to ask for her name & I made sure to tell her manager. Nicole you ROCK! I hope your fellow employees have the same attitude as you. Definitely makes me want to come back.

J Berg: The employees greeted me when I entered and various times as I was shopping. I didn’t find anything I wanted to buy but there were a lot of buy one get one 50% off sales going on!

Troy Mack: The Best of The Best ,and A Very Nice location,and fair Prices,Very Good Customer Service! and Very helpful!and A Very nice Decoy of the building Structure.

lemonade 101: Horrible customer service. They ignored when we asked for help.

Jason Hiew: The staff are friendly overall, and they did asked me if I need any help.

Wright Cox: Outstanding customer service! Staff is attentive and friendly and helpful! Quality products!!

S B: My experience at this location was horrible condescending, fraudulent offensive and discriminatory. I made an online purchase Monday August 9, 2021. I went into The store Wednesday, August 11, 2021 to return or exchange my merchandise. I was first asked who made the purchases Even though I presented a receipt. The female sale representative looked at two merchandise throughout the store. & then proceeded to tell me there’s nothing in my size. Therefore I was forced to find my own merchandise. After my transaction was completed. I noticed the price of my merchandise were increased. The sales representative and the store manager both conspired to charge me extra on an even exchange. When I brought the transaction to the manager attention he wasn’t apologetic. Contrary to that, the Manager gave me a furious look while refunding me for the additional charges. When I asked for the manager name, no one was forthcoming with the information. I guess this location is for the bourgeoisie , or maybe this is a common practice used on customers.This doesn’t look good for under armor, especially during a racial climate.

Dereck hall: Nice place, better prices than I anticipated. The armed swat team members hanging out as security were a little odd but otherwise good.

Ernest Freeland: From our initial phone call to leaving a great all around experience! The phone call was welcoming and cheerful. Eric was very helpful and the Manager was great to talk to and answered all our questions. Loved the show of support of the local high schools, Navy, UMD and the other pro teams Under Armour supports. Overall a great vibe in the store.

Michael Jones (Asrei): Enjoyed updating my workout clothes here during their semi annual event sales. Eric provided fantastic assistance on various items and styles for me, very personable. Thanks for the great experience

Amanda Haney: I wanted to share a good experience I had with an employee at this Annapolis location! Tonight, I had the most complicated return/exchange situation to deal with. However, Conor took time to listen and understand my issue completely, and came up with a perfect solution. He was very kind, patient, and knowledgeable as he walked me through every step of the process. I was very grateful!!

christian roy: Staff was nice. Selection of shoes was good. Tons of Navy stuff - very cool. Would recommend to anyone who wants to see the product vs buying on line.

May Sefik: Snarky staff. It was my first visit to this mall, and unfamiliar with how early this Under Armour closes, I walked in thinking they weren’t near closing because the security gates hadn’t been slightly pulled down yet, which usually signifies a soon-too-close store. The staff constantly monitored me, made passive aggressive comments, and immediately turned down any opportunity to assist me even though I was kind the whole time. It wasn’t until I asked why a gadget they had in-store didn’t work to which they taunted me with “it only works when we’re not closed.” So when I finally found out, I immediately made my purchase. And right before I left, I noticed a staff member itching by the exit, and sure enough— the millisecond I walked out, they pulled the gate down and ignored me. Staff needs to learn to announce 5-10 minutes before closing that customers need to make their final selections instead of immaturely “hinting.”

Jordan Lawson: Very poor quality of employees, I was looking at there shoe selection and had to hunt down an employee that would help me. Once I found an employee to help I asked about a pair of shoes and they went and looked to see if they had it and came back and informed me they did not have it and then immediately walked away. They didn’t bother to ask if I had any other questions or if I was interested in any other shoes. Very bad service

Wez So_N_So: A good store, but they don’t really have all that much of a selection anymore, they used to have way more.

James Rocca: Good store, good employees. Just don’t use the customs design machine it messes up completely. Didn’t get my name or the colors right in the system and got stuck with a mask that was way off from what the tablet said it would look like. At least I got a decent discount tho....