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1. Battle's Transportation - Washington
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5
13 reviews
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Address: 3000 V St NE, Washington, DC 20018
Telephone: (202) 462-8658
Business type: Transportation service
M Holman: The driver, Jimmy, was late to pick me up at the time specified via voice message. I called to find out if they were coming at all, after waiting outside and was told that they would pick me up an additional 45 minutes later. No apology was offered. Instead, blame was placed on me. Jimmy said that I should have called earlier, as a previous client canceled and there was no longer a need to rush. Why should I call if he advised of a pick up time. Poor customer service skills. I do not recommend.
Nathan Riska: I have not used this service, but one of their vans tried to run me off a residential road as I was biking home from work. This truly seems like poor behavior from at least one of their drivers.
Ruby Cherry: Mr. DONALD WOOTEN IS THE BEST DRIVER AND HE MAKE HIS CLIENTS FEEL IMPORTANT ALL THE TIME. I HEAR SO MEAN PEOPLE TALK ABOUT HIM. WELL DONE MR.WOOTEN KEEP UP THE GREAT JOB!!
Kim Poshing: Great customer service
Areatha Henry: Had the best trip to Richmond Jazz Festival
Rasa Massey: Great service!
2. U.S. Department of Transportation - Washington
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5
66 reviews
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Address: 1200 New Jersey Ave SE, Washington, DC 20590
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 366-4000
Business type: Department of Transportation
Carol Macinnes: Very excited about the Tampa Heights project recently approved by USDOT. It is much needed for replacing water pipes, connecting communities divided by I275 through improved transit opportunities, inceasing the safety of intersections, creating bike lanes and Smart Streets. A wonderful investment that will help this area thrive again. Thank you all at USDOT and to the leadership of Secretary Buttigieg and his teams.
Darin James: Great to see USDOT, under the leadership of Secretary Buttigieg, effectively implementing the historic Bipartisan Infrastructure Law.
Laura Montes: Under Secretary Pete Buttigieg Transportation Department is now well known and has increased its profile.
Buffi Buckley: Secretary Pete Buttigieg and the entire department are getting things done for us. Infrastructure finally means something again.
Bobbie Jansen: I’m so glad there’s finally someone who understands that transportation is about people!
Emily Loats: I love Pete Buttigieg!! Best secretary of Transportation ever!!
Sydney Steinberg: Secretary Pete Buttigieg doing a great job.
Jenn Harder: Secretary Buttigieg is doing a fantastic job!
Akber Alwani: I sent complaint for the transport company and never receive the reply, the phone number they have never work, after 1 hr of being waited the line get disconnect automatically, so we have only this company who can help me for my dispute with moving company and likely they are currently helpless and hopeless.
3. Rendez-Vous Limousine, LLC - Washington
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4.9
21 reviews
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Address: 1775 I St NW, Washington, DC 20006
Schedule: Open 24 hours
Telephone: (202) 528-5233
Business type: Limousine service
Lauren Christian: I used this company on Friday 11/5. I decided last minute I wanted to book a sprinter to take my friends and I to dinner for my birthday and I am SO happy I found and used this company. I had a question after reading the info on the website and the man who answered the phone answered everything for me and was so kind. I reserved it beginning at 8:30pm and the driver called and said he was up the street waiting for us at 8pm but since he was early didn’t mind waiting and just to text him when we were ready for him to pull up. From start to finish (4 hour) the driver was so accommodating and allowed us the ultimate turn up experience during each location we went to which added to everyone’s great night. The sprinter was also extremely clean and the sound system was everything. I will absolutely use again in the future! Also one of the best priced transportation services I found in the area! Thank you thank you thank you!!!
Jocelyn Edwards: The service was excellent. We had a wonderful time. It was easy to book and our driver was amazing and right on time.
Response: Thank you so much for choosing R.D.V Limousine and look forward to seeing you again soon.
Britany Miller: Received excellent service with our sprinters for round trip 3 hour rides! Our drivers were awesome! They were willing to accommodate every need for us even with him being sick. My friends and I enjoyed our entire ride! Both drivers arrived on time and was very friendly. Excellent customer service! Would recommend to anyone! Thank you to Xavier and Sahid for the outstanding service!
Mercedes Tully: We had a fantastic experience using RDV for our winery trip yesterday! Our driver, Eddie, was an absolute delight and so accommodating during our 8 hour trip throughout VA. The bus was very clean and comfortable and the company was extremely easy to communicate with as we made a few adjustments during our trip. Highly recommend and will definitely be using again in the future!
Response: We really appreciate your feedback and look forward to seeing you soon!
Ny Kenya-Chamberlain: I appreciated the quality and professionalism exhibited by the company and the personal touch of follow up in booking and The day leading up to my event. The vehicle was clean and Presentable. The driver was friendly and courteous without being asked. I look forward to using the company for future events both personal and professional.
Alexandra Johnson: We used RDV for a winery/distillery tour yesterday and had a wonderful time. The entire process was super easy (thank you Eddie!) and the driver was extremely nice. They were on-time and safe- Courteous and professional. Thank you again for the great day!
Response: We appreciate your feedback!
J Tiffany Childs: My family has been using Rendez-Vous Limo for over 10 years whenever we are in the DC metro area -whether for business or pleasure. Their cars are luxurious and always well maintained. Their drivers are friendly, conscientious and always anticipating and attentive to their customers needs. I absolutely recommend that when you are in the DC area, be sure to leave your driving needs to Rendez-Vous Limo!
Response: Thank you Tiffany for the kind feedback!
Quinton Jones: These folks are professionals. Easy booking process and almost immediate confirmation. Prices are competitive and they’re actually local. Driver showed up on time and was more than accommodating. No need to keep shopping around. Go ahead and book.
4. BRITPEN - Howard County
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5
17 reviews
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Address: 8390 Washington Blvd Suite A, Jessup, MD 20794
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (443) 753-3134
Business type: Trucking company
B12 Enterprise LLC: Very inexpensive and fast services. I highly recommend this company.Great way to get various Realtime quotes and ship freight. Excellent service via chat, call or email. You can never get it wrong with Britpen. Thank you Britpen!!
ABIOLA AWOLOLA: I have been using Britpen to ship my vehicle to Africa more than a year now, they have helped me shipped above 75 cars and the experience has been awesome, they are fast and reliable and also recommend them to several friends and they are all happy with the services they received from them
temitope Olawumi: This is a fantastic, reliable and very professional company. They are on time, diligent and committed to helping their customers. 5 stars from me any time any day. I will definitely recommend them.
Tunde Ajibola: What an amazing experienced and efficient service I received from Britpen LLC recently, cordial, prompt and excellent services. Will definitely recommend them for Shipping, Warehouse and trucking. Keep it up!
basiru afolabi: My experience with this company was excellent.
Bamikole Olowofela: The best shipping company. they are well organized, great customer services, and their services are fast and efficient.
Olakunle Olafisoye: My first experience with this company was a very great one! They were timely and extremely proffessional . I will easily recommend them to my friends !!!
Nnamdi Omeje: Wonderful and great service received from Britpen LLC... will highly recommend them for shipping of goods and cars.
Eleko Olukanye: Britpen is very reliable in terms of shipping experience. Prompt and efficient
5. Caribbean Cargo DC - Lanham-Seabrook
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4.3
141 reviews
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Address: 9700 Martin Luther King Jr Hwy suite e, Lanham, MD 20706
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 887-1070
Business type: Shipping service
Felecia Mcfarlane: Today was my first time using this company, I must say it was a very pleasant experience. I was greeted by a male employee in the lobby, who saw that I had a oversized box, that I was trying to get inside the building, he quickly got another employee, Andrew to assist me with the box immediately. Andrew took over and had my box packaged and labeled while being pleasant and informative. Great seamless experience. The office staff was great also. Thank you guys, see you soon.
Response: Thank you so much for the review! We’re very happy you chose Caribbean Cargo DC. Our staff aims to provide excellent customer service. Based on the details in your review, it’s great to see we continue to be on track. Have an amazing day!
Krystal Gill: This was first time shipping anything from Maryland to the Trinidad. They were very friendly, great attitude and helpful. Very reasonable and have great deals which came in very helpful. Even gave truthful answers to questions that I asked. I will definitely recommend them to others as well as use them again. Thank you so much again
Response: Thank you, Krystal! So happy to see you posted this 5-star review. We strive to provide excellent and trustworthy service. Glad to have you as a new customer and we look forward to assisting you with your shipping needs in the near future!
Irwin Pascal: Love Caribbean DC cargo. I drive all the way from VA just to ship household goods to my family and friends back in 🇩🇲. Price is reasonable, get my discounts applied and they are very reliable.
Response: Thank you for sharing your review, Irwin! We love the opportunity to continue to provide trusted export shipping services to the Caribbean. Looking forward to serving you again. Please have a safe drive back to Virginia!
Pam D: Caribbean Cargo DC!!! The only place to look when shipping to the Caribbean and abroad. Caribbean Cargo DC has shipped for me five times now. With the largest shipment being a 40-foot container. I am happy to report that all of my items (many of which were fragile) arrived on time and intact. There was zero loss or damage. I have to give all of the credit to the staff and management of Caribbean Cargo DC because they not only shipped but they wrapped and prepared all items prior to shipping. Special thanks to Andrew and Curly both will go the extra mile to make sure that things are done correctly. Curly is a breath of fresh air. He gets the job done while making you feel like family. Makonnen is the oil that greases the wheel and a pleasure to work with. I must acknowledge and thank the brains/owner of the operation Mr. Royston Desouza. He is an owner that believes in getting his hands dirty. He works alongside his staff to ensure that your shipment is secure and protected. After months of calling around and receiving a lot of misinformation, I made one call to Mr. Desouza. He Immediately provided me with all of the detailed information necessary to make an intelligent decision regarding various types of shipments and pricing. Hands-down Caribbean Cargo DC is the place to go for all of your shipping needs. The staff, and management’s customer service and professionalism surpassed my expectation. They are budget conscious and will work to get you the very best at the most reasonable price. I highly recommend Caribbean Cargo DC as the one stop shop for all your shipping needs.
Response: Thank you so much 😊 truly appreciate your detailed feedback, Pam. We aim to please each and every customer. So happy to hear you felt we earned 5-stars! Have a great week!
Jemma Johnson: First time shipping I will never ship again with this company alot of my stuff was taken from my barrel abandoned with 15 toothpastealwas taken bodywork. Vitamins and others tuff Manager get good trusting workers please
Response: Updated: June 7, 2022 Due to your recent request to not have CCDC communicate with you via email, we are posting the update to our response here on Google Reviews. As mentioned to you directly, CCDC responded based on information noted on our open/active investigation after your complaint. We add that we acknowledged this complaint in disbelief as you agreed your barrel was sealed in your presence upon departure and you filed no complaint when your cargo was received intact with seal still attached in Trinidad. We oppose any comment that implies our employees are dishonest and do background checks on all of our warehouse staff. No other customer has brought for any complaint about missing items and CCDC investigations reflect any issues were later found to occur at the final destination and CCDC was never at fault. We maintain high standards and remain surprised due to knowing that our processes and procedures are adhered to by all of our Lanham, MD warehouse and office personnel. As a trusted shipper to the Caribbean, Central America and South America CCDC has been in business since 2007. We intend to maintain this reputation and full transparency. Thank you. Original reply: Hello, Mrs. Johnson. We’re well-aware of our conversation with you and we note that you spoke with our General Manager and a Supervisor at our office. We advised you that your cargo was locked and sealed in your presence. This is something you acknowledged. We also advised you that we loaded your cargo into a locked container that was inspected and supervised as it was being loaded. Furthermore, the container remained locked until it arrived at the final destination. At no point did any of our staff open or access the contents of your cargo. It’s unfortunate that your toothpaste and other items were removed as you stated. However, we cannot allow you to accuse our staff of taking anything from your sealed cargo. Please state complete facts as the comment you made implies Caribbean Cargo DC stole from you. That’s absolutely not the case. And that’s never been the case In how we do business.
Lauren Orlando: This was my third time using Caribbean Cargo and they were fantastic! From answering all my questions on the phone, showing me different box sizes and prices, assisting us with getting items out of the van and staying late to make sure our box would be sent out the next day. Their customer service and friendliness of all of the staff was very appreciated. They are my go to shipping agency for all of my shipping needs to send things home to Grenada. Thank you!
Response: Thanks so much, Lauren! We truly appreciate you choosing to continue to do business with us and look forward to helping with you future shipments!
6. 1 Stop Pack N Ship - North Bethesda
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4.6
135 reviews
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Address: 2381 Lewis Ave, Rockville, MD 20851
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (301) 762-3715
Business type: Moving and storage service
Ariana Michaud: Roy and his team did an great job! The packing of are items where the best I have ever seen, you could tell they took there time and made sure they where secure and packed right. The delivery was fast and easy.
Response: Thank you Ariana for your business and feedback.
Wendy Beau: The shipping company I used for over 20 years when out of business during the pandemic, so I quickly searched the web looking for a new convention shipping company. I am glad I found 1Stop Pack N Ship. They picked up and delivered my conference items locally without any issues. My items arrived on time and in excellent condition. Their pricing is very cost effective. Working with Roy was easy, professional, and effective. I am planning to use them for my next out of town shipment this summer.Search
Response: Thank you Ms. Beau for your business and feedback.
Laura Niles: Roy made my first online furniture purchase so easy and stress-free. The company is very reliable and I felt at ease after speaking to Roy. My delicate chairs were packed well and I received them quickly. Pack & Ship managed to reduce the price of shipping by packing everything more strategically. I’d definitely recommend them and will be using them again!
Response: Thank you Laura for your business and feedback.
Bruce McKinney: Extremely responsive. Prompt reply to all emails. On time. They packed and shipped an 8 piece place setting of Noritake China including all serving pieces. In addition there was leaded crystal stemware. The shipment went from Northern Virginia to Oregon via UPS Ground. It arrived safely in several days. Everything was in perfect condition! No breaks, cracks or chips! There was also an Antique sideboard and 5 valuable paintings going to North Carolina. Roy built a custom large plywood box; reinforced with 1x4s. It was shipped motor freight and arrived safely in 2 weeks. The contents arrived in perfect condition. I have recommend the company to a colleague. She has engaged Roy to move furniture across town.
Response: Thank you Bruce for your business and feedback.
Keco Social Media Agency: I would highly recommend 1 Stop Pack N Ship. Roy and Anthony have been great each time. They were responsive, flexible in coordinating scheduled with me, and managed to pack up my home quickly and professionally. The process was seamless, and I received all of my thing at my international location, without any damages at all. I would highly recommend 1 Stop Pack N Ship to anyone for any of their shipping or moving needs.
Response: Hi Keco thank for your business and feedback.
Melissa Weberman: I had an excellent experience with a local move of large pieces of art and an antique mirror. Roy was extremely responsive with the initial quote, when I changed the scope (he was very flexible on making it a bigger job), and the day-of—responding within an hour or two each time. They were right on time, efficient, and extremely careful with these important pieces. They were abundantly professional, plus quite reasonable. I highly recommend this company.
Response: Thank you Ms. Weberman for your business and feedback.
Plina Nguyen: Positive: Professionalism, Responsiveness, ValueRoy and the 1 Stop Pack N Ship team were responsive and professional. I explained what was needing to be done which was a round trip service (pick up and drop off) for an event and the team delivered. Good value and friendly people. Would definitely use their services again.
Response: Thank you Plina for your business and feedback.
Tom Miller: I needed to ship a large painting from Washington DC to the University of California Law School in San Francisco and worked with Roy who was kind, responsive and very reliable. The painting arrived without any problems exactly when Roy said it would. I would recommend working with Roy and his team at 1Stop PacknShip without any reservation - they are pros.
Response: Thank Tom for your business and feedback.
Jennifer Coleman: Positive: Professionalism, Quality, Responsiveness, ValueI had a terrific experience with 1 Stop Pack N Ship. They made getting our items packaged a breeze. I would highly recommend them to anyone who may need help with shipping.
Response: Thank you Jennifer for your business and feedback.
Dorothy DeFrancia: Positive: Professionalism, Quality, Responsiveness, ValueThey picked up plates for me at a local auction and delivered them personally. Very good and very professional. Very and very easy to work with . I highly recommend them. I called them for another pick up from an Estate sale. They are very convient and helpful
Response: Thank you, Ms. Dorothy for your business and feedback.
7. DC Trails Inc. - Lorton
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4.4
1908 reviews
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Address: 8025 Mims St, Lorton, VA 22079
Telephone: (703) 360-2800
Business type: Bus charter
tyler Olone: We worked with Khaled Ismael from DC trails for 3 months and everyone loved him. His bus was the cleanest among all the other buses we have used in the past and trust me, this man loves his bus. He’s a character too, one of the funniest drivers we’ve had and he takes pride in working for this company. We hope to use this company again in the future and hopefully with Khaled. Definitely a 5 star experience
Braidor Jimenez: My go to bus company in DC n Virginia. Immaculate busses and right operations.
Mike Stoehr: Just got back from a Night Time Monuments Tour by DC Trails narrated by Dre (tour guide) and driven by Charles Xavier (Professor X). The tour, guides and driver were all phenomenal and did a wonderful job. We highly recommend this tour. Dre was very knowledgeable about DC history and provided great background stories. Professor X got us through a potential accident when a another car ran a solid red light (DC drivers 🤪). You cannot go wrong with the highly rated DC Trails
Response: Thank you for the detailed review, Mike! We look forward to seeing you again during your next visit to D.C.
Rachel Stenta: We had a wonderful twilight tour of DC. Recommend sitting on top - evening weather was perfect! Tamara was an awesome guide - very knowledgeable and professional. She made history come alive with her stories! Very entertaining and well worth the money. Highly recommend!
Response: Thank you for the review, Rachel! We're pleased that you and your family had such a great time on your twilight tour with Tamara. We look forward to hosting you again on your return trip to DC in the near future. Best, DC Trails
H J: DC trails is a decent tour operator. A bit expensive in my view, but it does take you pass the majority of the main sites. It can’t get to the front of the White House due to restrictions, but it does get you pretty close. Not much traffic in Washington so you make good progress around. Personal and intimate commentary from the onboard historian brings life to the trip.
Response: We appreciate the feedback, H.J.. We are glad you had a pleasant touring experience with us overall, and we thank you for sharing the photos you took as well! We hope to host you again for an improved tour on your return trip to DC in the near future. Best, DC Trails
Q: We have had family come in town I have went on this tour twice. And every time we have family coming into town I definitely would choose this company to go with to give them a good view of Washington DC.. This is very convenient you get to see all the museums and Monuments you do not have to worry about parking. They come back and get you.
Melissa Story: We got a groupon for this tour and it was worth it. Our tour guide was fantastic and hilarious.He had lots of great information and recommended some excellent places to eat.
Response: We're so glad that you had a positive experience with us, Melissa! Visit us again soon! Best, DC Trails Inc
8. DC District Department of Transportation - Washington
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3.5
20 reviews
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Address: 250 M St SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 8:15AM Thu
Telephone: (202) 671-2700
Business type: Department of Transportation
Sophie Register: So unwilling to help. I am moving out of DC and needed to reserve a space for a moving van in front of my building. I was passed from department to department and was continuously told to do different things. Finally after getting my permit approved and posting the signs, I called the day of and was told it had not processed and they could not help. Very frustrating after really trying to do correctly.
Ana Hernandez: Worst customer service! Have been told different things just for it to end with no answers. Rep was rude, sarcastic and continued to cut me off when asking questions. Very unsatisfied and truly angry that I couldn’t get my questions answered without a rude remark.
95 South Republican: There is no photo enforcement warning sign posted at this entrance investigator so you a liar Washington speed camera laws require that speed cameras be placed in construction and school zones if used on federal funding I was issued a ticket by a speed camera on 3rd Street tunnel NW Washington DC at Massachusetts ave time 4:39am this camera was placed here during the construction of the third Street tunnel the construction had since ended and the camera continue on snapping pictures and at 4:am in the morning no construction going on Washington DC does not allow you to come in to contest the ticket the only way you can contest the ticket is by mail the sixth amendment allowed you to face your accuser who is accusing you of any event of crime or infraction Washington DC continue on breaking federal law when it comes to using speed cameras the hearing officer denied my evidence and requestSpike the hearing officer breaking federal law knowing that this a federal refunded speed camera program and some immediate action need to be taken on DC mayor Bowser
Serg: You are not going to find more brainless department in the government then DOT, regulation made by people who never drove a truck or know anything about logistics. You can see it in the reflection of their regulation
Rj O: THANK YOU, 💞 THANK YOU, THANK YOU! for doing an awesome job on keeping the DC roads de-iced. February 13, 2021. Me & thousands, got home safely.
Michael Boardman: Fire Domanika Green. She is a waste of DC taxpayer money. Does not answer concerns that are in the scope of her job.
John Amer: DOT is great. Wish I could say that for Google directions!
James Biddle: A capable bunch of folks who are doing their best
Matthew Gaskin: Great place to work.
9. Washington Union Station - Washington
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3.8
266 reviews
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Address: 50 Massachusetts Ave NE, Washington, DC 20002
Business type: Transport interchange
LJ Aranda: This has the nicest building among the metro stations in DC! The archicture is so nice perfect some good pictures. :) Some stores are still close though.
Rian C: Only used the station for the Metro and the usual touristy moseying around. Really nice architecture and for the most part looks clean. The food court wasn’t fully opened partly because of the pandemic (May ‘21), but the ones that were open were busy. There’s also a few places to shop around, but again, most were closed. Stepping out the building to take a look around, I can’t help but notice the aggressive panhandlers which was kind of a bummer.
James Phillips: Visited Union Station for the first time today, it was my first impression of the capital of America. I noticed the front of the station allows camping, which is a nice idea for the family. They have amenities like free bathrooms, seating, and charging while camping which is a nice touch. There are some very friendly but odd gentlemen and women in old clothing that smell weird muttering to themselves and making people uncomfortable, including a group of tourists that just arrived. I’m happy that one of the major train stations in America doubles as a shelter for these people! Very charitable!
Casie Chilcote: The main venue/entrance area is absolutly stunning, and I love Uniqlo, but bathrooms, food options, elevators and more are falling apart or insufficient. Apart from the main entrance, the rest of the building gives "dead mall" vibes.
Mischa: I love this place as a train station, as a matter of fact, the architecture of this place is amazing. However, I do “not” like this place as the new bus terminal (which is in the parking garage). This station would look better if the parking garage was not here at all, and I liked it much better when the train station was the train station and when the bus station was a bus station (in its own separate building, prior to 2012). As I said, this place is great as a train station; has some great shops; and I never get bored of taking photos here. Restrooms are very bad, though...
Eric Amaral: I arrived at this station in the evening when it was dark, and I loved the way the high ceiling was illuminated with the limited lighting. The view of the Capitol is also incredible. Unfortunately, there were several tents outside the station used by homeless people. 😞
S He: Beautiful building. I have no problem with helping those in need, however, being harassed by several people is not a pleasant experience while waiting for transportation. Also, please keep up the restrooms. The reality is this is a needed area for those less fortunate, and working, safe bathrooms should be a priority in a major transportation hub.
Erin Majette: Don’t let the reviews scare you. It’s a big station in a big city, so of course you’ll have some eclectic people and unhomed people. However, it’s also bustling and active and full of regular people going about their business. It’s not a dark, scary wasteland like it is portrayed in some of these reviews. I heard rumors that the bathrooms were horrible so I did avoid those, but everything else was consistent with a normal transit hub in a metropolitan area: not scary but not somewhere I’d choose to spend a ton of time just because it’s a crowded and busy space. Knocked off a star for the lack of seating in the Amtrak area.
10. Old Town Trolley Tours Washington DC - Washington
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4.1
438 reviews
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Address: 1001 E St NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 832-9800
Business type: Sightseeing tour agency
Natalia Mednikov: This tour was amazing! The guide was full of knowledge. Don’t miss out. A 1,5 hour tour that goes by fast. We stopped off to see some very impressive and important monuments. I cannot say enough about the beautiful and well planned tour. It was a perfect experience. All the staff who work for this company are very friendly.
Response: Natalia It's always great to hear from our guests. Thank you for sharing your review of Old Town Trolley Tours Washington DC. We hope to see you back again in the future.
Quynh Tran: Mike G. (From Boston) was the best tour guide I’ve ever had. He was very knowledgeable and knew everything. I he was like a human google of Washington DC (or history in general)! It was a little chilly but it was a great start to DC and knowing the general areas before the rest of your trip. Our guide was very accommodating and left no man behind. Highly recommend!
Response: Quynh We are thrilled to hear how much you enjoyed your day with Old Town Trolley Tours Washington DC. Thank you so much for sharing your experience with us.
Laura Oliver: Positive: Professionalism, Quality, Responsiveness, ValueMoonlight trolley tour is fabulous! If you are short on time in DC and want to see a lot and hear a lot about the city, this is your best bet! We booked our school tour through Abe in group sales who made everything so easy! Hollywood was our tour guide and was awesome! Definitely the highlight of our visit!
Response: Laura It is always wonderful to hear from our guests and their experiences with our tours and attractions. Thank you for sharing your thoughts aboutOld Town Trolley Tours Washington DC.
Susie Anson: Hey **Mr. History" , best driver ever. So beautiful by night. And re-learning great American history while seeing gorgeous memorial at night ... Not to be missed Fall is the best to walk around and tour. 😉
Response: Susie We appreciate your positive feedback about your experience on Old Town Trolley Tours Washington DC. We take pride in serving our customers and hope to see you again at Old Town Trolley Tours Washington DCsoon!
Donna Hensley: I wish there were 5 more stars I could give Old Town Trolley! The personalized narration by knowledgeable, friendly drivers are always the rule.
Response: Donna We love hearing about your experience with Old Town Trolley Tours Washington DC and hope you will share it with your friends and family back home!
11. American Public Transportation Association - Washington
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4
5 reviews
12. Federal Highway Administration - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1.9
19 reviews
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Address: 1200 New Jersey Ave SE, Washington, DC 20590
Telephone: (202) 366-2513
Business type: Department of Transportation
L g: Poor Site access to research this weekend May 09th, 2021. All weekend with FORBIDDEN ACESS 403. Not clear site research policy, but if reviewed with no access, we wonder what transparency policy is been followed...
Joshuah Gill: Workers are worthless! They probably leak important information to the public! I don’t trust these workers at all! I called a few times & Customer service reps are not helpful & don’t know what they’re doing & don’t care about helping owner operators. Between dropped calls to rude representatives I can’t get any help or information! I don’t even want to give 1 star worthless
Jss “jlove-23” s: Just had the rudest customer service agent that did not know anything did not know how to get in anything not sure how she got the job her name was Juanita if I have her number customer number I will post it here rudest ever
Ivan Kravtsov: Filed a reinstatement form over 10days ago. Takes them 1 min to look at the form and click a button on their end... the government workers are the slower then sloths... and tried calling today both times waited on hold for up to an hour each time and phone rang and then dropped.
Dawood khan: One of the world best Transportation Department and i want to make a part of this.
Javante Davis: Solved my case pretty fast
constantin lesan: Shame on the way you guys are approach the detentions times at shippers and delivery!!!!!!
13. PODS Moving & Storage - Howard County
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4.2
98 reviews
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Address: 7575 Washington Blvd, Elkridge, MD 21075
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (877) 770-7637
Business type: Mover
Idalia Romero: Today Antonio F dropped off our 16ft POD today. He was very knowledgeable an expert at what he was doing. He took his time to explain to us how to open and close the POD. Gave us feedback on how to load the POD and make sure it was balanced. Made sure we were comfortable and answered all our questions. Thank you Antonio you are really the type of person the world needs more of.
Response: Kudos to our stellar team! And thank you, Idalia, for acknowledging their commitment to delivering exceptional customer care! We're looking forward to working with you again soon!
juliana Yarosh: Positive: Professionalism, ResponsivenessI got my POD this morning. My driver Antonio F, took such care of placing it in my perfect spot. He was respectful of me and my property. In addition, the POD was sparklingly clean and in good condition. I made the right decision choosing PODS. Thank you. —Juli
Response: Thank YOU, Juliana, for choosing PODS and sharing this wonderful review with us. We count ourselves lucky for customers like you!
Kimberly Hebda: When the driver came to pick up my POD, he stated there was not enough room due to the cars parked across the street, the same cars that were there when they dropped it off. So now I am trying to reschedule, but they can’t give me a time until late the night before. In the meantime, I have to reschedule junk haulers and cleaning services with no idea when they should come. When I asked to speak to a manager, I was told that I could not. When I pushed it, they said a manager would call me back in 3 hours. Still too late to reschedule other services that are expected at 8 am tomorrow.
Response: We can understand how you're feeling and would like to research this further, Kimberly. Can you please email socialmedia@pods.com with your customer ID?
Allie L.: I had a fantastic experience moving across the country using PODS! All of my delivery/pickups were made on time and all of my stuff arrived at my new location intact. The PODS drivers honored all of my requests and made me feel like my business was valued. For those loading the PODS unit themselves, I would highly recommend purchasing tightening straps to secure everything in place in the unit.
Response: We appreciate you taking the time to share your experience and feedback, Allie! There are so many moving parts when it comes to a cross-country move. We're glad we were able to help along the way! Thank you for choosing PODS!
Laurie Stuart Connolly: Many of our items, including family heirlooms, that were securely packaged with bubble wrap, boxes and cords, were completely damaged/broken during our cross country move. The only way this could have happened, is if our POD container was dropped during transport. There has been no resolution yet from this company. I will never use their services again and encourage others that are moving to consider other options such as UHaul U-Box.
Response: We’re disappointed to see this, Laurie. We encourage you to send us an email at socialmedia@pods.com with your customer ID and additional details so we may best assist.
14. Greyhound: Bus Station - Washington
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3
858 reviews
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Address: 50 Massachusetts Ave NE, Washington, DC 20002
Telephone: (202) 289-5141
Business type: Bus company
Deja H: This was the worst experience I’ve ever had with Greyhound. My bus never came, I stayed waiting in the station with my mother for 12 hours! Customer service did not help, the people that worked the ticket office were rude and unaccommodating. I think the worst part is how they treated the homeless people in the station, ignoring them, removing them from the only warm spot in the station which was the waiting area. My mother and I noticed that these people had gotten off buses so obviously they were patrons but yet they were still mistreated and stranded just like we were. There were women, children, there was a man with an amputated leg and a wound that look like it should’ve been treated better (he was taken off a bus and forced to wait for another one), there were older men, and others that had gotten off of buses only to be stranded for hours. The special police in the station seemed to get a kick out of just bothering people. I witnessed them tell a woman in a wheelchair that she couldn’t lay down on the bench, she was older and handicap, it was cruel. The worker at the ticket office kept saying there were no drivers, how could that be?! I think it was because a good majority of the passengers would have been homeless or mental ill or something like that. How dare people look down at others for their downfalls?! How dare Greyhound use the excuse of no drivers to leave people stranded for hours on end without any assistance, updates or accommodations. I will never buy another bus ticket from this company!
Mischa: I liked this place so much better, prior to 2012, when it was its own individual bus station, which was on 1st Street NE. It has since been torn down. The train station was a train station and the bus station was a bus station, but now they have merged, and it just does not have that true bus station look or feeling to it like the old place did. I miss the old place and some people would just not understand, but some do. On a separate note, this new bus terminal (now located in the parking garage of the train station), barely has any places to sit and is too closely monitored. I take other buses from here sometimes, because they all leave from this same place. The little sitting area also looks cheaply made and is not aesthetically pleasing in my opinion. It does not look like a bus station either, like the old place did. The old place was not exactly beautiful either, but it had some character to it that not everyone would understand. Anyway, I hope to see the bus station become separate again, in a new building. I love this place as a historic train station, but not as a bus terminal. It does not make for a good bus terminal in my opinion either.
Clement Newton: This place connects you to every part of the Nation with Greyhound and Peter Pan bus lines. Free wifi, clean restrooms. Excellent Customer services awaits you.
Meki Banda BCoMS (BCoMS): They run throughout the country this good but they are late half the time. In DC (this location) they closed their office and had transit passengers wait outside in the cold at night.
Mold Spec: They lost my brothers luggage. The bus driver left him in Baltimore when they stopped to take bathroom break and left with his luggage onto Washington DC (his destination). He sent to the bathroom and when he returned they were done. He has spent a week trying to get his luggage back and they have no answers for him. He has no clothes (just the ones on his back) and they wont do anything for him. He has spent several hours on the phone and in person trying to get answers as to where his luggage is. The individual that works there Keith Elliott wont do anything, it appears they have no way to track your luggage and it could be just riding around on the bus. Terrible Customer Service. I wish there was another bus company that would give Greyhound a run for there money. Spend the extra money taking a plane because atleast you know your get your luggage back if its lost. They dont care that he is there with no clothes, no coat, no nothing, there is absolutely no accountability for this company.
15. US Youth Transit Authority - Washington
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4
4 reviews
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Schedule: Open 24 hours
Telephone: (888) 274-8190
Business type: Counselor
