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1. AutoZone Auto Parts - Washington
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· 671 reviews
955 Longfellow St NW, Washington, DC 20011
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livingmytruth 2: Monique is freaking AMAZING. The best customer service i have EVER encountered at an AutoZone. She went over and beyond for my 89 year old grandmother. She recommended great products and even personally took her time to explain how to use the products. I will be a forever customer because of this young lady
Earle Douglass: Service was excellent. They quickly took a return and found the correct pieces for me. The annoying bit was there was a line of in store customers who were being helped by employees and meanwhile a computer was announcing every 30 seconds that there were online orders to be compiled. I was only in the store for a couple minutes and it was annoying. I cannot imagine working there with a computer nagging all day.
Judy s: I just came in to buy a battery, car wasn’t working so I had to carry it out in my backpack and Steve was just so friendly and concerned about how heavy it was, which it was but really nice of him to help me get it situated so I’d have an easier time carrying it. Also, the guy at the door who’s name I didn’t get just seems really cool and asked me if my hat was a Harry Potter hat, which I wish it was bc that would’ve been a lot cooler!
Chanpen Tee: The staff is really nice here. Good customer service 👍. The shop is clean.
Bebi Oll: The people work there so experienced I found everything I need
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Car battery store
2. Advance Auto Parts - Fort Washington
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· 91 reviews
958 Swan Creek Rd E, Fort Washington, MD 20744
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Hammbone41: A battery I bought a year ago would not hold a charge. I called and spoke with Michael and he told me to bring it in to test it. I met him at the store he tested it and it had a bad cell. He immediately honored the three year warranty, gave me a new battery and I was on my way! Great customer service!!!
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3. Interstate All Battery Center - Newington
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· 28 reviews
7952 Angleton Ct, Lorton, VA 22079
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Ron Diokno: It’s quite a challenge finding this place and I arrived 4:40 pm, 20 minutes before closing time. The tech Tom said they only install batteries until 4:00 pm. I pleaded, they consented, I am so thankful. The new version battery didn’t look as snazzy as the old one. But I found out the old Interstate battery was since October 2012–that’s a good 9 years and 4 years over the expected life. The Interstate brand, the accommodation to put the new battery in, and the friendly efficient service by Tom and the lady who took my payment are truly worthy of 5 stars!
Danielle Mcgee: What nice people and very helpful. Was impressed by how clean the place was too. Definitely will go back if I ever need them again.
Ryan Underwood: Tom is excellent - knowledgeable and friendly, He consulted with me on the various options and helped me make the best choice.
Merva Jones: If u ever need battery for your car is is this the right place friendly people respectful
Danny DiGiacomo: Took care of me on a walk in and maxed the AmpHours with two replacement Interstates for my RV dry camp overnight electrical side. Good service fast
Hanamichi Soto: Good place and good service.
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4. AutoZone Auto Parts - Washington
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· 426 reviews
3920 S Capitol St SE, Washington, DC 20032
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Tony Parks: The young lady was extremely nice and very helpful for some reason the manager was extremely rude
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5. Advance Auto Parts - Mount Rainier
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· 246 reviews
3191 Queens Chapel Rd, Mt Rainier, MD 20712
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disco 07: Seems to have improved in professionalism. We received quick and courteous service and our shopping experience was great. They had the parts we needed. My son likes this place. I will try a few more times because my experience has varied.
Kev- keepingitreal: It’s good to see that this store offers a working battery testing tool although it’s designed to work for batteries with the terminals at the top of the battery and not to the side, but thanks! I appreciate the young male employee for refusing not to give up and he was able to successfully tested the battery with the terminal to the side and he was able to see that the battery needed to be replaced. Due to short staff the batteries had to be replace on a different day at this location.
Paul Robison: Called into the store to check a part and I spoke with Lamont. He found what I needed and held it for me for the afternoon. He went on further to help me find a few remaining car parts I needed by calling local stores, because those parts were out of stock in his store. In the end, I got everything I needed to fix my car so I could drive back home in North Carolina. Lamont went above and beyond and the whole time was friendly about it. Great experience.
Jonathan Matts: I have had only historical good experiences at this location. Today was specifically better than I initially expected as Lamont went above and beyond to help me. Definitely mad props to him for helping me and hope this location gets the recognition it deserves.
Ari B: THEY CAME IN CLUTCH! I needed my brakes fixed and fluid changed. The guys at the front desk helped me cancel my online order (I ordered the wrong part) got me the right part, saved me from getting charged twice, and even connected me to a local mechanic who did a great affordable repair THAT DAY! I couldn’t have asked for more. Thank you to Lamont and the manager! I will be coming back.
Antonio Davis: My experience with the manager was great and helpful very nice and great courtesy. Definitely will be back for future truck needs
Brenda Jackson: Lamont from Mt. Rainer store was very helpful, pleasant..assist me and was very informative!!! I highly recommend him and hope that he can be upgraded to a MANGER POSITION … GOOD LUCK TO YOU Lamont👏🏿👏🏿👏🏿👏🏿👍🏽
David Lopez: Good customer service. The manager (Jessi)was very attentive of the customers. Got me in and out quick.
nick Gonzales: Jesse was very professional and very knowledgeable. He is a great asset to the store.Thanks
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6. AutoZone Auto Parts - Washington
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· 446 reviews
519 Rhode Island Ave NE, Washington, DC 20002
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Tony Hurst: I bought a new car battery from Mr. Dixon. He and Ms. Reese came out and helped me change out the old battery. They were professional, helpful, and great people to work with. I am grateful and will be back to THIS AutoZone because of them! Thankyou!
Shavon Lea: I would like to personally THANK Ms. Reese!! This women came out in the pouring rain to change my stranded daughters dead battery🙂 I was so amazed at her mechanical work and knowledge!! WE REALLY APPRECIATE YOU MS. REESE😘
Arlisa Williams: I needed to get a new head lightbulb. The staff was extremely helpful in getting me the correct lightbulb since I know nothing about cars. I then tried to read the owners manual and change the light myself. Reesie saw me struggling in the parking lot and came out to help me. After a lot of contortions she was able to get my light bulb in and get me on my way. She explained what she was doing and gave me some other pointers too. So I drove away with a little more car knowledge than I had when I got there.
Toya J: Went here to get headlights and brake lights. Raymond assisted me and provided excellent customer service. Thank you so much Raymond and Ms. Reese!
Dedrick L. Wilson: Recently, both of my headlights went out on my vehicle at the same time during my evening drive. It was impossible to see anything. I pulled into the Autozone on Rhode Island and I quickly received assistance from the staff. Not only did they assist me with the purchase, one of the employees was kind enough to install the lights for me. It is good to know that customer service is not a lost art! I strongly recommend this location!
Lourdes Tiglao: All the employees were kind and helpful. Amazing customer service from Sales manager this evening. In the rain, he came out to check my battery, changed it, changed my battery on my key fob, and changed my window wipers for me. Thank you so much for all your help! YOU GUYS ARE THE BEST!
SARO in D.C: This team are a customer service superstars! Even though I was thought I selected the right product, they took the time to confirm by doing the research for me and also took the time to make sure my son knew how to do it for the next time around. They do it with a smile, positive energy and outstanding service.
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7. Advance Auto Parts - Takoma Park
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· 499 reviews
6300 New Hampshire Ave, Takoma Park, MD 20912
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A L: Needed wipers. Put my car info in and got a list, with part numbers, to choose from. Easy shopping experience and they installed it for me.
Chanpen Tee: The staff is helpful and friendly. There are many parts available here.
Cherelle Dixon: Today I stop at the advance auto parts at 6300 New Hampshire Avenue,Takoma park. Everyone that work there was very polite and welcoming. Jesse helped me rate away. Jesse is very professional and knowledgeable about his job. After I scratched the paint off the back of my car. I went in and explained to Jesse my problem. He came out and looked at my car. Then he explained to me what I needed for my car which was Perfect Match. Which covered up the scratches on my car. I was so happy and relieved that Jesse knew just what my car needed.I would highly recommend this Advance Auto Parts to anybody.
Kimberly Jefferson: Jessy was awesome he helped me regarding a battery that I brought in was very knowledgeable about what he was doing and schooled me on some things regarding my car. Excellent customer service please keep him at this store very good asset to your company. Thank you so much.
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8. AutoZone Auto Parts - Washington
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· 483 reviews
1207 H St NE, Washington, DC 20002
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Justin Doil: Had to run in to get new windshield wipers. Troy was super helpful: he looked up what wipers my 2011 Chevy Cruze needed and then went outside to help me install them while it was drizzling. Without Troy, I would have been totally lost since I know next to nothing about cars. Great staff, very kind and helpful. My go to place for car stuff in DC.
Roberta: Today was my first time ever in an auto supply store (and I am 68!) I needed replacement headlamps and wanted to buy better bulbs. I was expecting to have a terrible experience. Instead, TreyWade took care of us and was phenomenal. He explained the options clearly and even came out to the parking lot and helped put the bulbs in. I really was impressed by both his knowledge and his willingness wo help.
Isabelle “Belle” Green: Helpful team members. I was able to find the correct size fuse for my 2015 vehicle. Fast and easy visit.
andre james: I recently dropped off an old battery and also old oil that I drained from my car the service that is there is very polite and helpful
Joy Aviles: The work staff has improved from yhe last time I was there they are more helpful and professional. The problem lies with parking, there are no spaces for the paying customers because the parking spaces are being utilized by patrons who are not auto zone customers. There should be some parking rules applied.
Halley Jobsis: I recently got a car and I haven’t had one in over a decade, so I was a little helpless when it wouldn’t start this morning. I got a jump, drove to the H Street autozone and they quickly/easily advised me on a new battery to buy and installed it for me! Phew!
Linda Phillips: The guy who worked at the cashiers station offered to replace my windshield wiper blades without any hesitation. Thank you ❤
Tal Crawford: The customer service representative was great and the parts that I needed was right on time..... thanks AutoZone.......
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Car battery store
9. Advance Auto Parts - Arlington
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· 213 reviews
5404 Langston Blvd., Arlington, VA 22207
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Colin Mannes: It was busy and the employees were working as best as they could to keep up! They were terrific. Thankful that they took my used oil and informed me of a special deal on a product I was buying.
Kara Mailman: Incredibly knowledgeable staff, quick service, wide selection of products -- shout out to Deonna specifically for figuring out exactly what was going on with my battery and getting it fixed ASAP!!
Eduardo Curaca: Convinient locations. You could safe some money if you use discount code online.
Mary Evans: The counter person was very helpful and she was able to get me through my ordealThank you for your help and time.
Aaron Angeles: Excellent. Service for basic needs is great. Although at closing both workers answered my questions and left my purchases for the next morning with positive attitudes. I have always found what I needed here although a smaller sized shop. They can special order what is not in stock. My needs today were autobody products.
Doris Cochran: Johnathan and Robin were extremely helpful and so very understanding . I’m a single mom and it’s the winter time. Hearing Robins calm voice to just come in and she would help me in my situation why my car wasn’t starting, made me feel like she really cared. Johnathan helped me replace my battery and checked everything to make sure I was able to get on the road again safety. He understood the importance of a car for a single mother. I cannot express enough how thankful I am to this advance auto parts. They continue to give the best service possible every single time I come here. Thank you with all my heart!
Zak Mahshie: Realized in the middle of a downpour that my wiper had broken. Although they steered me toward a more expensive blade at first, they were very open about less expensive options being available when I asked (I only have 6 months left on this lease). The sales associate offered to install the blade on my car, and did it in about 30 seconds. I would have figured it out in a few minutes on my own, but he saved me from doing so in the pouring rain. Thanks!
Molly Loesel: I had a great experience at this store; Eric was really helpful in finding the right part I needed to replace my wiper! He had to order it, but it came in same day, and he installed it right away when I came back. Thank you!
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Car battery store
10. AutoZone Auto Parts - Cora Kelly
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· 439 reviews
3705 Mt Vernon Ave, Alexandria, VA 22305
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Isaiah White: Was in my old neighborhood and realized I needed a battery for another car. Went inside and was helped immediately. The customer service is always great when I go here.
Matt Ingram: The staff at the store are very helpful. My alternator and battery went bad in my car which worried me a bunch. But the staff helped me through the whole process of testing it, providing tools for me to replace, and I was able to buy the new alternator there too. Even though it took a few hours they were cool with me doing the work in the parking lot. With both replaced now everything is working great. Thanks again!
11. Batteries Plus Bulbs - Laurel
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· 85 reviews
915 Washington Blvd, Laurel, MD 20707
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James Beavan III: fast & easy online ordering and then in store pickup. Email confirmation of order and then ready to pickup status. Store was easy to find and pickup and return battery core.
Chris Rudy: Friendly staff, clean store, always happy to try and shop local or at least order online through a local store if possible instead of going to Amazon. Online ordering was easy, and I picked it up the next day. (I ordered after hours.)
c dorcey: Service was friendly and efficient, and got the special batteries I needed instantly.
Thomas Anderson: Always receive quick & courteous service. I will continue to use their services.
Alex Pivovarov: The store personnel was very friendly. They received a battery with a higher capacity than ordered at first but very kindly said they would order a correct one. The store manager Doug is a very nice person and very professional.
A H: They had the battery I need they had really good service. Had to wait a couple minutes for one other customer ahead of me. Not bad.
Ray Orthodontics: The girl with the braids was so nice and attentive. I went in to get my iphone screen replaced and she did the damn thing! She was fast and knowledgeable about everything. Dropped off my phone yesterday, picked it up by lunch today. Will come again
Hilary Howes: I appreciate you having the parts I need and the friendly helpful service.
12. Firestone Complete Auto Care - Washington
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· 71 reviews
1311 Chappie James Blvd, Washington, DC 20032
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Ally: Got my vehicle serviced at this location today. Michelle provided great customer service. She has a great attitude, friendly, knowledgeable, offered recommendations alternatives to address identified maintenance issues. I will definitely make this my go to spot for maintenance services. Very pleased.
Tenken 73: Ramon was awesome. Called me ahead of time, found a car package that worked for me and my car, found stuff that my last mechanic missed. All around good experience and good price. Would recommend
Jeffrey Wallace: Excellent same day service. Been here twice and had no problems. Additionally, when I had to go to another Firestone due to emergent tire repair (JBAB didn’t have the right tire), the store manager called the other location and sorted out an issue with my warranty. Thanks, Noble!
13. Batteries Plus Bulbs - Rockville
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· 365 reviews
1045 Rockville Pike, Rockville, MD 20852
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Gary Arnold: Great service and a really good price. I purchased a new car battery on line. I showed up for installation at the appointed time (9:30 AM) and drove off about 5 minutes later with the new battery installed. I wish all services required for my car were as effortless and fast as this.
Sol: Tested my car battery and got a replacement in less than 10 minutes. Very friendly sales person, knowledgeable, and efficient. Great price too
Kate Byrne: While I was forced to go here, because my battery dictated that I must, it was the best experience because of the staff. My car battery lived its best life and I was told to go only here by many people. Walking in, I was greeted by the staff who were cheerful and willing to help. I told them my problem and they helped me right away. I was in and out in under 30 mins. (It probably took that long because we were chatting and having a good time) I will continue to pass along the knowledge of this location because of the experience that I had here today. Thank you for giving my car life again!
D B: I bought a truck battery here, good experience and easy pickup. Would shop here again.
Adrian Ciaramellano: Great to have a local store specialized in all kind of batteries. The staff is friendly and very helpful. You can also find all kind of bulbs and they also repair iPhone, tablets, riding toys.
DAVID REISER: They have everything. This is an amazing store. I walked in with a 35-year-old battery pack that needed to be rebuilt. They had the batteries in stock and said it would only take three or four days to rebuild the old packs. They had batteries in the store that I had no idea existed. Very good selection of incandescent and LED light bulbs. Prices seem to be very competitive.
Katherine M: Great service. Pleasant, knowledgeable techs. They ensured the truck batteries we needed were exactly right and lifted them in and old ones out of our car for us (130 lbs ea). Good experience.
14. Batteries Plus Bulbs - Douglas MacArthur
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· 230 reviews
3690 King St d, Alexandria, VA 22302
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Turnerwork365: The always super-helpful magician-clerks at the Bradlee Batteries+ actually FIXED my broken kitchen scale after I left batteries to corrode inside it. These young men are amazing. They never say a problem can’t be solved—they try their hardest to fix whatever oddball thing I take in. I highly recommend them for all battery-related issues.
Marshall Alexander: I came in to the store with what I thought was a dead battery after I couldn’t get my wife’s car to start even with jumper cables. They tested the battery and found all of the metrics were good so they asked us what the make and model of the car was and one of the employees went off to go look it up. He very quickly tracked down a particular fuse that is known to be finicky for this model and pointed us to some replacement fuses in the store. When we got home we replaced the fuse like they said and the car started up right away! 5/5
Jill Marks: I LOVED the ease of ordering online and scheduling a free installation, while also saving on deposit fee and avoiding the hassle of having to return to the store with the old battery. The price was GREAT, and I was in and out in 7 minutes.
Charlie Dallachie: I’ve been here in the past and just went in recently. Both times, they were able to fix and replace dead watches and find a match for the car remote. I expected the need to come back a few days later. Nope, they fixed it on the spot. Definitely dependable for a simple watch battery replacement or other fix for other devices. Was out in 20 minutes
Bernard Doyle: I needed a replacement car battery for my Highlander. I ordered it on line, they wrote back that they had received the order and the next day sent a second e-mail saying it was ready for pick-up. Their store has been modified for operations during the pandemic and all their employees were taking proper precautions. My battery was ready and we made the swap without a problem. They quickly refunded the deposit I had paid since I returned the old battery. I was in and out in less than 10 minutes. They seem like a good place to do business.
Sharon Hack: The appointment system is efficient. The sales associate was courteous and experienced. I prefer to use this business for my iPhone needs instead of going to the Apple Store. Thank you
Chrissy Hughes: Owner of the store assisted me, was very personable, helpful, polite, and kind. He even changed my battery for me.
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Car battery store
15. Advance Auto Parts - Bailey"s Crossroads
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· 262 reviews
3512 S Jefferson St, Bailey's Crossroads, VA 22041
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Ernesto Roubert: Awesome customer service. Johanna, Marta, and the rest of the crew are great people. They go above and beyond to fulfill your needs. Always a fun experience.
P Bloxam: Found some Lucas Extreme oil at this location!! Very cool!
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16. Advance Auto Parts - Oxon Hill-Glassmanor
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· 118 reviews
5143 MD-210, Oxon Hill, MD 20745
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Ernest Johnson: Great establishment. This area might make you want to turn around, but this is a diamond in the rough. Service is excellent and the staff is helpful.
Mark Duckett: Great customer service manager was a sweetheart
f gamble1969: I am most pleased with the level of service at this location. Morris is a superb gentleman and team member and graciously helped me get my battery installed. Take a bow on a job well done with hiring this gentlman. He is definitely an asset to your company. (Pleaae disregard the previous comment as this was diected to another location. I am most happy to report the wonderful service I received).
Derrick Summers: Great customer service the brother helped me real good I forgot his name but he did a great job Jamaican brother
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17. Walmart Supercenter - Washington
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· 6250 reviews
5929 Georgia Ave NW, Washington, DC 20011
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Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
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18. Walmart Supercenter - Washington
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· 5946 reviews
310 Riggs Rd NE, Washington, DC 20011, United States
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Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
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Department store
19. Walmart Supercenter - Washington
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· 7110 reviews
99 H St NW, Washington, DC 20001
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Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
20. NAPA Auto Parts - NAPA Auto Parts Springfield - Springfield
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· 99 reviews
6627 Iron Pl, Springfield, VA 22151, United States
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Melanie Sierra: Best customer service ever! Another Napa store called in this store for a part that they had in stock for my van. They held it for me and I was able to join their reward program as well as get my military discount! Thank you Shawn for helping me out!!! You rock!
Steve Murphy: Visited for the first time and it was like I stepped back in time. The man at the desk had the part that I was looking for. He offered to make certain that he had the part before I drove there. He was the only store in northern Virginia that had the part for my 53 year old car.
Justin N: This place is great if not a PITA to find.
Jonathan Logan: Good replacement parts at reasonable prices. The counter staff provided excellent service.
