Best Sound Shops In Washington Near Me

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Becky Ohlsen
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1. Graffiti Audio Video

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6 reviews
Graffiti Audio Video
Prices
5
Product Quality
5
Services
5
Customer service
5
Product Variety
5

Address: 4914 Wisconsin Ave, Washington, DC 20016, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-244-9643

Guy: Home audio store


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Graffiti Audio Video: what do users think?


Tony Fainberg: Bought a great smart TV at a good price from them nearly 2 years ago. Installation and service were superb and very friendly. Then I called up just now during the pandemic for advice on a failing remote and got immediate suggestions on the phone that worked, so we could keep watching. This is a great place, and they follow up beautifully. Personal service, high level of expertise and really easy to deal with.

Francoise Le Gall: Excellent store for purchase and installation of quality brand TVs, audio, and video equipment, and for making copies of DVDs. also for Sonos smart speakers. Dante and Francis are very helpful and skilled.

Ruth McDonald: Great service and advice on purchasing, installation and set-up. I’ve used them twice before and will use them again now that I’m moving again. They know what they’re doing.

Quincy Rodgers: Outstanding experience. Knowledgeable. Professional. Flexible. Worked with me to address a gift installation for my brother. A pleasure to do business with.

Chuck Castle: These guys are the best! Great pricing and the best customer service.

2. JS Audio

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23 reviews
JS Audio
Prices
5
Product Quality
5
Services
5
Customer service
5
Product Variety
5

Address: 4919 St Elmo Ave, Bethesda, MD 20814, United States

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: +1 301-656-7020

Guy: Home audio store


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JS Audio: what do users think?


Rob Stew: So I've been a customer of JS Audios for approximately 5 years and have had an incredible experience every time I visited and the various purchases that I have made. About 4 years ago I purchased a pair of certified Wilson Sophia 2's from them and have enjoyed them ever since. They finally obtained a pair of Sasha's recently that I had originally wanted, but wasn't quite ready to jump all in. I immediately decided that I was finally ready to buy these special speakers and absolutely love them. Steve and Jason came to our house several weeks ago and traded out the Sophias for the Sashas and spent quite a bit of time getting them dialed-in. They are beautiful and wonderfully sounding. The sound stage is amazing, I only wish I had more time to enjoy them. Thanks again to Steve and Jason, and their brother David for helping me get to my ultimate sound enjoyment.

Josh Roberts: JS Audio is a great place to go demo hi fi systems. They have two listening rooms, one with comparatively lower priced equipment (pictured), and another with super high end gear. They also have a variety of headphones in the hall. Steve was extremely helpful in switching the speakers for me and answering my questions even though I told him I didn't plan on buying anything at the moment. I was there for about 2 hours and demoed three pairs of speakers (B&W, Dynaudio, and Revel), and was really able to take in the differences and make notes. I'm an audio engineer by trade so I appreciated the little touches that JS put in towards helping their customers make a decision. They installed acoustic panels and bass traps to help give you the neutral sound of the speakers without the room interfering too much, and they also have a lossless streaming service hooked up so you can demo any music you want. Certain places just have a playlist that you can cycle through, but to hear the nuances of speakers it helps to listen to some reference tracks that you know well, so I greatly appreciated the streaming setup.

Amal Isaiah: Top quality service. Had an issue with a Dynaudio sub that was addressed without questions. Have purchased several Dynaudio products over the years from them and would strongly recommend checking them out.

Sandra Sullivan: I had a great experience at JS Audio. The store displays a beautiful array of very high-end audio equipment. I am no audiophile, but after listening to my needs and asking detailed questions about my space and lifestyle, Joe and Steve recommended a compact Sonos system that, for around $400, delivered amazing sound quality in an aesthetically pleasing (very important to me since I work in the design industry), package. The guys at JS Audio were a pleasure to work with - they set-up delivery quickly, suggested placement options and made sure everything functioned properly (even discussed the pros and cons of audio streaming options!). I love the look, sound and flexibility of my new system. The store delivered a rare combination of superb personal service, comprehensive product knowledge and amazing products - very glad to have discovered this gem and am looking forward to visiting them again for my next upgrade.

Evelyn Brodersen: There's a reason Esteban gets nothing but 5 stars. He's one of the few businesses that believes the customer is always right. I bought a stereo system for my boat that was a little more than I could handle. (thought I could until I did a little more research on 5 channel amps). I thought for sure he would turn me away for bringing in a system that I had purchased outside of his shop. Nope. I was wrong. He said '"Of course I can install that for you. No problem!" I understood he would not warranty my system but he did warranty his work I even had him re install the stereo deck in a different area after he had installed it once already. He didn't even blink an eye. No problem. I will use him again when I put the wakeboard tower speakers in my boat. If you go to Esteban, you will have a pleasant experience and a great sounding ride.

vladiP P: Impressive range of high end audio equipment, dedicated listening rooms, and both Steve and Dave are a pleasure to deal with. Very pleased so far.

Brecht: Absolutely stunned by my experience today. I was passing by the store with a friend when a gorgeous tube amp on display caught my eye, so I popped in to take a look at the gear. We were greeted by Joe, a very friendly and humorous gentleman with a passion for what he does and sells, and were shown around the store's jaw-dropping collection of high-end speakers, headphones, turntables, DACs, preamps, and amps from the most respected brands (McIntosh, Audio Research, Wilson Audio, Audeze, etc) all presented in an enchanting environment. Being a bit of a gearhead, I asked some questions about the equipment and was met with informed answers. I was eager to compare the sound of a couple of systems, and Joe was kind enough to demo them to us, and our jaws dropped at how incredible they sounded. If you're in the market for a high-end audio system in the DC area, this is the place to visit!

Luther Adams: I love this store. My first visit was when the store was already closed but the staff let me in anyway even though I informed them I wasn't making a purchase that day. I still was given a tour of the store and showed demos. The staff loves what they do and you can tell. I made a purchase and will continue to do business with J S Audio.

Will: Great shop with a super nice staff, great selection of a verity of mid fi and hifi equipment.

Dan W: Super nice staff and amazing listening rooms. They'll let you test out their equipment before you buy and will be happy to walk you through your purchases

3. Top Notch Auto Sound and Security

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61 reviews
Top Notch Auto Sound and Security
Prices
5
Product Quality
5
Services
5
Customer service
5
Product Variety
5

Schedule: Temporarily closed

Telephone: +1 202-709-5445

Guy: Car stereo store


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Top Notch Auto Sound and Security: what do users think?


D Q: Keith did a very great job. He helped me pick out everything I needed and installed it in a timely manner. The sound and bass is amazing!!! I would recommend him to everyone I know. Fair prices as well. Even gave a tip because I loved how polite n hard working they were. Thank you so much!!! If I ever need these services again I’ll definitely be contacting you.

Brandon Corley: I will definitely recommend going to Keith and Top Notch Auto Sounds and Security. Very prompt and punctual. These guys really delivered on their company’s mission! Keith installed my remote starter and security system within promised time. I must shoutout and say he didn’t even beat me up on the pricing. Real honest and straight shooter guy! I will be returning with more customs in the future to Top Notch Auto Sounds and Security.

Ben Norkin: Keith is awesome, can't say enough good things. 5 stars isn't enough, should be 10. He installed a sub, amp and GPS in my Jeep and a dash cam in my sedan. The work is great and best part is he came to my house! Didn't even have to leave the vehicles anywhere. Answered a ton of my questions and made some suggestions for improvements to what I initially asked for. I'd suggest texting him, his phone was ringing off the hook the whole time he was working here. Took 2-3 days to get on his schedule, definitely worth the wait.

Henry Greenhouse: EXCELLENT!! EXCELLENT!! EXCELLENT!! Keith responded to my Help request for a quote within a few hours. My next response from him was for setting up an appointment which was actually within the hour. He arrived at my home promptly. The job was completed within 30 minutes and I was happy with my new car stereo installation. If you ever need anything related to what they do, please don't hesitate to contact them. It is a pleasure to see a business that cares about their customers and potential customers.

Rohail Salman: Can't recommend Keith enough. Super punctual, super flexible, and super clean with all the work he did. He installed my backup camera for me and stuck around to troubleshoot a couple of issues I had on the head unit as well. All in all, probably my best car installation experience.

Tony J: Sent a message for a quote, made an appointment in the same week. Keith did an amazing job installing my new stereo and it only took him 30 minutes. Any more things I need done to my ride, I'm definitely contacting them again. Keith really cares for his customers.

Mike Share: Keith is awesome! He was very generous with his time before I selected my components - patiently exchanging emails with recommendations and answers to my questions. He really did a top notch job with the installation and I would definitely recommend him to anybody who wants a job well done at a very reasonable price. Nice guy too!

Dwayne Johnson: Excellent and Outstanding Work.... Gary and Keith were very professional and punctual. They arrived and installed an alarm system and GPS tracker in my classic car. I was very satisfied with their service and intend on using them again.

Rebecca Schumann: Customer service and quality workmanship doesn’t get any better than top notch auto sound! I have an old 2002 Volvo that I wanted to update with a more modern sound system and speakers. I reached out to Keith to explain my needs and he made the recommendation for me. I took Keith’s advice and ordered my new equipment. On the schedule day Keith showed up on time and went right to work installing my new system. I could not be happier with the results. I highly recommend this company to family and friends.

Christopher Albert: This is the third job Keith has done for me over the past few years. He’s professional, on time, his prices are fair and he’s a great communicator explaining what’s he’s doing and why. I highly recommend him.

4. Command Performance

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23 reviews
Command Performance
Prices
5
Product Quality
5
Services
5
Customer service
5
Product Variety
5

Address: 115 Park Ave, Falls Church, VA 22046, United States

Telephone: +1 703-532-7239

Guy: Home audio store


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Command Performance: what do users think?


Reshma Trasi: Jon and Jeff are incredibly knowledgeable about 'all things sound'! We had done some homework when we got to their offices/location. They were extremely knowledgeable, patient with even the most basic of questions, and helped us put together a wired sound system that met our needs, home, and budget. They were also very responsive over email and the phone. We love our sound system! Thanks, guys.

Frank West: Jeff and CommandAV have really been amazing to work with. I got a demo AMG turntable with great pricing; unfortunately a few months later it developed a tonearm issue. They stood by me during the warranty repair process and even got me a loaner tonearm to use while mine was sent out to Germany for the necessary repair. They also went above and beyond to help me troubleshoot an issue with a preamp that had been sent in for upgrades. They really do stand by you AFTER the sale, and that is so comforting. Thanks Jeff - I look forward to many years as a CommandAV customer!

Amit S: Best buying experience ever. Super knowledgeable and helpful. Some of the best products that you can buy...

Jeffrey Keefer: Jeff took the time, over a series of calls, to really understand what gear would work best for me when my streamer died. He gave me honest advice, both negatives and positives, and I ended up with something that I am thrilled with. I typically would not buy something without listening and comparing myself but in this odd time I took a chance based on Jeff's ears and experience and I am extremely happy that I did.

Erich Reichley: My wife and I purchased a new receiver from a different vendor, but we were looking for a better set of speakers to pair with it, so we decided to stop by Command Performance and listen to a few different brands/models of speakers. Jeff and his staff were very professional and were willing to invest time into making sure we got the right speakers for our setup. They never tried to push us into higher tier or more expensive speakers, even of the same company. We really appreciated that there was no “pushy salesman” experience. When my wife and I decided to order, it was a painless process and they gave us an estimated delivery date. Unfortunately, COVID and customs problems slowed getting the speakers in as quickly as originally thought, but this was out of their control. To ease the delay, Jeff offered to let us borrow the floor model of the speakers we purchased until ours came in. It was truly amazing having that kind of dedication given to customers. Everything arrived and the final result is a 5.2 system with Dynaudio’s Evoke line (30s for front, 25 for center, and 10s for surround) along with a pair of JL Audio subwoofers, all driven by a Marantz SR8015. The sound is a major upgrade from our previous Bose 301/201/VCS-10 setup. Additionally, the Dynaudio speakers are sleek and integrated seamlessly into my wife’s interior design choices. She does not even notice them set up around the living room. Overall, Command Performance provided a great listening and shopping experience and recommended a speaker line that fit our budget and dramatically improved our home theater experience.

Chris D: This is one of the best shops of it's kind, and I have been in the hobby for 30+ years. Jeff, Jon, Randy, and everyone are very knowledgeable, down-to-earth, and great to work with. Personalized service: They take the time to understand what you like and then match components and systems to suit your listening tastes. You really do get what you pay for, and with Command Performance, their expertise is worth every cent. Highly recommended!

John Horan: I have been buying hi fi in the Washington area since the 1960s, /there have been several good stores, but Command Performance is in a class by themselves. They have great equipment, but they exceed the quality of product with the quality of service- they want you to be happy. The range of equipment is good, but the desire to see you get maximum pleasure from the sound is first rate. All to often, it is about reviews and price- for these guys it is about your experience of music. If you need anything from a interconnect to $49,000 speakers, you will be treated as an intelligent person with a knowledge of what you want. Jeff and Jon will work with you as long as it takes. Drop in, it as good as it gets.

Robert Olson: This is my favorite audio store in the Washington Metro area, and I've dealt with them all over the years. The staff - Jeff, Randy, Jon, Bob and others - couldn't be friendlier and they really know their stuff. They've worked hard to find the best equipment at every price point and have four listening rooms where you can audition equipment from the budget level all the way up to the top of the high end. Unlike most audio stores, they won't try to sell you more than you can afford. Let them know your budget and they'll work within it, letting you hear all the choices they carry. I've bought many things from these folks over the years and never had a bad experience. Recently I bought an inexpensive interconnect there that they recommended over more expensive ones they could have sold me - a good example of the honest advice and good service I've always gotten. Highly recommended.

Ryan N: Jeff and the rest of the guys at Command Performance AV are fantastic. I drove up from Richmond as he is the closest dealer of line magnetic gear. The place is set up as 4 different rooms which roughly increase in price. I mention this because these guys can put together a system for any budget. Everything they have is top notch. I stayed for an extended demo for the amps and got to listen to some incredible Devore speakers as well. Jeff was super friendly, approachable and down to earth. His recommendations are not for the most expensive products but those that fit your budget and overall goals. He lent me some cables to take home and try out which was really nice. Also went above and beyond trying to find me a power source (to give me) for a product I didn't even buy from him. I spent quite a lot of time in Hi-Fi stores in NYC and Cleveland and this place is my favorite yet. It's a great place to just hang out and listen to some amazing systems. But good luck not buying anything. I'll definitely be back to do business with Command Performance.

Chung Grinker: You can get both modestly priced and extraordinarily high priced equipment but in the many times I've been to the store they have never tried to sell me what I don't need or want. Great place for serious audiophiles and also people just getting interested in the highest quality sound. They often have trade-in and demo pieces at a lower price. Excellent customer service and also in-home installation (since I did not know how to set up my new music streamer).

5. Total Audio Visual Systems, Inc

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1 reviews
Total Audio Visual Systems, Inc
Prices
4.2
Product Quality
4.6
Services
4.4
Customer service
4.6
Product Variety
4.5

Address: 444 K St NW, Washington, DC 20001, United States

Telephone: +1 202-737-3900

Guy: Audio visual equipment supplier


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Total Audio Visual Systems, Inc: what do users think?


Mike Bailey: We have used Total-AV.com in the past and were satisfied. So much so that we paid them in full for an event in the spring of 2020. Per their policy we provided them with notice that the event needed to be canceled and requested a refund. The Total AV representative did not respond in a timely fashion. When they did (post shutdown) the refund was deferred monthly. I suggest you carefully review the posted policy and hold them accountable beforehand. We are now very dissatisfied.

6. Sonic Sound

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167 reviews
Sonic Sound
Prices
4.9
Product Quality
4.5
Services
4.6
Customer service
4.6
Product Variety
4.9

Address: 32 S Glebe Rd, Arlington, VA 22204, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-820-0085

Guy: Car stereo store


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Egor Emeliyanov: They had no problem installing an old unit I purchased elsewhere, did it on time and the bill matched the quote. The work seems to be performed very well (I will update the review if anything falls off :) and they offer 1 year labor warranty. They are quite busy, so schedule an appointment in advance.

Jason Shurgot: The Sonic Sound team helped me recently with a window tinting job for my vehicle. Sonic Sound was highly professional and courteous from the first email inquiring about an estimate through job completion. I highly recommend Sonic Sound and will be using them again for my next vehicle tinting or sound installation needs.
Response: Jason, Thank you so much for taking the time to give us a good review. We are so happy that you like our work .

Joshua Ford: 5/6 stars, staff was incredibly friendly. The showroom was clean. Henry is incredibly knowledgeable and skilled in his trade.. not many quality audio shops are still out there.. glad to have stumbled in
Response: Joshua, Thank you for taking the time to give us a good review. We are glad that you like our showroom and Henry .

Burt M: I came to Sonic Sound to get some work done on a 2013 Jeep Grand Cherokee. I got a new head unit and full sound system installation done.. I worked with Kevin, and I could not recommend him and the Sonic Sound team enough. The work might as well be from the OEM. Clean & Professional installation. Shortly after the install I wanted a tweak to the system and he had absolutely NO hesitation to take care of it after the fact. If you're looking for a new system look no further.
Response: Thank you so much for taking the time to leave us a good review. We are glad that you like our work .

Nick L: Sonic Sound came highly recommended to me by my Lexus dealer, Pohanka Lexus, so if that doesn't already tell you something good, I don't know what does. I wanted to install a remote start for my 2012 Lexus, which was the last year my ES 350 came without remote start as an option, and Pohanka didn't have anybody who could install, because they did not make an OEM remote start for that model year. The second my car was no longer covered by its powertrain warranty, I high-tailed it over to Sonic Sound and ultimately so happy I did, because Kevin (owner) and his very skilled and professional crew did an excellent job ...such an awesome job I came back to them on a few more consecutive Saturdays to have more customizing work done to my car, and each time the work was done as good as, or better than I hoped! The remote start (I highly recommend getting it with Viper Smart Start with GPS) works great! Next I got my windows tinted to the maximum legal limit in VA (they will advise you what it is) and their work was very professional and well done. (Lifetime warranty for any bubbling, peeling or fading). Then, I replaced my OEM halogen fog lights with brighter LED bulbs (they sell a nice bulb set or you can bring your own). I got some other minor customization work done - just talk to Kevin about what they can and cannot do for your car. While most jobs take a few hours, and you'll want to arrange to drop off and pick up, they have a nice clean shop, with leather couches and a TV if you wait. I cannot more highly recommend Sonic Sound for the customization services they offer!

Lady J: Henry and his staff was pleasant and professional. They were quick, fast, and efficient. I will be a returning customer 😃

Steve Bruno: Had two cars tinted here after Audi replaced the first one they did. Amazing job, tint was filed right at the edges with absolutely no like. No bubbles or scratches either, and I was in and out in under 2 hours. Great service, one of the windows peeled and I didn’t notice until rolling the window down and they fixed the mistake no issues.

L S: Had my windows tinted here a few weeks ago. They did the best tint job I’ve ever had done on any of my cars. I would highly recommend this place if you want it done right!
Response: Thank you so much for taking the time to write a review. We are glad that you love our work .

Joyce B: I remembered having work done at their other location 14 or 15 years ago. The work was excellent! So wanting a head unit & pair of door speakers I figured I would walk in and inquire? Sonic Sound is outstanding! Super professional, friendly, knowledgeable the location is very inviting as well! Don’t hesitate, these guys are the best!
Response: Thank you so much for taking the time to give us a good review.

Lincoln: Had my window tint done there and the job was perfect. I have been using another shop to to my window tinting, and have been very happy, but they are out of my way now. I tried Sonic Sound and was blown away by the quality job. I highly recommend.
Response: Thank you so much for taking the time to write a good review for us!

7. Custom Pro Car Audio

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52 reviews
Custom Pro Car Audio
Prices
4.4
Product Quality
4.5
Services
4.1
Customer service
4.5
Product Variety
4.3

Address: 2434 Chillum Rd, Chillum, MD 20782, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 240-770-7327

Guy: Car stereo store


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Custom Pro Car Audio: what do users think?


Carlos Avalos: I’m NOT Recommend this place for any body They are so slow to work to give you an Idea My waiting time was 4 hours

Kevin Richardson Sr: This place was referred to me by a coworker. They did an outstanding job installing my radio, subwoofer, and speakers. They were very professional and gave me a good deal for the purchase and installation of the equipment.

Jermell Cook: I was able to get an appointment for the very next day, for the installation of my backup camera system on my car. The shop was very clean and covid-19 compliant. The guys are very professional and helpful. These guys know their craft. They are technical experts in audio. I have seen how they can customize things to look better than factory(OEM), while i was in the shop. Highly recommend. I will return.

Mark Plumb: George and his crew are top notch!!! The got my 87 IROC sounding great in no time even though i was on a tight budget. I live it VA but its well worth it to make the drive around the beltway for such great quality work at a reasonable price. Highly recommend A++++++
Response: Thanks Mark Plumb, and we are glad that you are enjoying your new system

Capice Faulcon: Very professional and did an amazing work on my truck definitely going back to get my others done with them

Austin Hagan: Got my windows tinted here the owner gave me a good price and it only took 2 hours windows turned out really good also got hid headlight kit i installed it but he has good hid kits no junk owner is helpful and a good dude i would deff recommend
Response: thaks Austin and ur are welcome anytime.

Toochi Udeinya: Was told that they will be able to install a remote start over the phone. Day of installation the technician indicated that they cannot. Waited almost an hour before if "figured" it out.

Edgar Ochoa: Great job this place is awesome! I got speakers subwoofer amps and car stereo installed quick to my bmw great price and staff! Highly recommend this spot. Este lugar es perfecto! El servicio y precios buenos

Cairo08: Fog lights poorly installed, ruined part of my front bumper. Cut my inner bumper without consulting me. Would never recommend or go there again.

Carlos Gutierrez: Jorge the owner very professional & knowledgeable in all aspects of services requested great environment and

8. Discount Sounds and Security Inc

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61 reviews
Discount Sounds and Security Inc
Prices
4.9
Product Quality
4.1
Services
4.2
Customer service
4
Product Variety
4.7

Address: 4900 MD-210, Oxon Hill, MD 20745, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 301-686-1750

Guy: Car stereo store


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Discount Sounds and Security Inc: what do users think?


andre ellis: Got my windows tinted. Great service. Quick and professional

Ronald Saunders: I contacted Discount Sounds due to my aftermarket Radio I had installed in my vehicle developed some issues. They didn't install this radio but they corrected the problem. I appreciate the timeliness of there scheduling my appointment. The actual time of the diagnostic and repair was under two hours. Thank you again and if my vehicles have audio problems I'm bringing them back to their shop!
Response: Thanks Ron

Igor: Very nice. Front desk lady was super nice, and the guy who installed my small under the sub did a really good job. I'm very happy that I decided to go there 👍💪 Best Igor
Response: Igor Thanks for the review hope to see you soon.

Juelz: They do all my new cars lifetime warranties and great service
Response: Thanks Juelz

Andre Williams: I purchased a backup camera system, viper remote starter and security system as well as a Boss audio system. Pretty much within 2 weeks I started experiencing problems with the Viper system. It wouldn’t remote start from the house, additionally the alarm would go off on it’s own and it was so embarrassing because I couldn’t stop it. This has happened not only in my driveway but also at a funeral. I’ve been back several times to resolve the problem. The tech was friendly, but the problem continued. After making several calls, they started hanging up on me once I identified myself. Long story somewhat short, I’m at Best Buy now, to troubleshoot the problem. They’ve reported several installation errors/issues. I WOULD NOT refer anyone do business here. I do intend to report them to the better business bureau. I give them a negative rating....😖
Response: Andre, I apologize for the bad experience. Please assist us with investigating this matter. The owner has requested more information regarding this event.

Nicholas Ramseur: This place is awesome I wish I could post my pics I have a 1972 Oldsmobile cutlass supreme muscle car . They installed my system very professionally And the price was reasonable for that amount of work. We took pics after the installed . And guys I made it to the Master P reunion on time. Thanks
Response: Thanks Nicholas.

Andy Guuu: Cindy and her crew top notch professionals. I highly recommend their honest service and competitive pricing. I had them installed a media center and backup camera within a few hours. Reuben is the service technician I had who really knows his stuff. Thanks guys! Keep it up!
Response: Andy. How is the system?? Thanks for your support.

Lashawn Hutto: Very professional and knowledgeable about security system. The owner is very patient and friendly. Thank you!!!

Ronald Watson: They did a great job with my subwoofer and door speakers. I was in and out in an hour an a half. My system sounds loud and clear. They even adjusted my amp for me. Thanks Discount sounds and security.
Response: Ron thank you!!!

Karlos Fletcher: Great place! Very knowledgeable and helpful and not too expensive! The only thing negative I could say about the place was that they needed a dedicated place for their customers to sit while waiting 1 hour plus during installs(2017). Everything stereo/installation wise, was A1!
Response: Com see us Karlos. We appreciate your business

9. DSP Audio & Video

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104 reviews
DSP Audio & Video
Prices
4.1
Product Quality
4.6
Services
4.2
Customer service
4.6
Product Variety
4.4

Address: 11326 Elkin St, Silver Spring, MD 20902, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 240-221-3953

Guy: Car stereo store


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A Butler, Sr: So, let me start with the end for those who don't like the long version: Great small business, professional and personable. Staff was a pleasure. Products installed and supported fully. Felt like I was their only priority. Highly recommend! Long version - Researched this company to get a quality after market stereo which added Android Auto and Navigation to my Santa Fe Turbo SUV. Settled on DSP due to their proximity to work and the way Ms Jessica assisted me during an initial call. Scheduled vehicle for upgrade and during the scheduling visit was educated on the options. They didn't try to upsell me and took time to understand what I wanted. Decided on the Sony XAV-AX150. (Great choice, it handled jazz to DJ Jazzy Jeff mixes with outstanding clarity and more power!!) The day of installation was hassle free. During the final testing there was a connection issue with USB. DSP made no excuses and were ready to fix right then. I had to leave and scheduled a follow up appointment. Fast forward to the second appointment... Went even smoother than first day, I even got my two windows tinted beautifully. My system looks great, sounds better and was very reasonable cost wise. These guys lived up to the hype and made me happy to patronize them. #E3Recommended
Response: You are absolutely right when you said you were our number one priority. Every client that comes to us deserves the attention and detail that we offer. Thank you for your review!

Jacob Ellena: Had DSP Audio add a new head unit and dash cams to my vehicle. They were very attentive to my questions and the install looks great!
Response: Thank you Jacob for your kind review. Your positive experience with us is our number one goal!

Aaron Stern: Installed an upgraded Pioneer head unit with perfect dash kit for my Honda Passport. Eddy is the best! Attention to detail and patient with all my questions. His knowledge and passion for his work is nothing short of awesome! Thanks again Eddy! I am sure i will be back soon.

Thomas Trumble: Excellent service. From the outside it doesn't look like much, but the service and equipment are top notch. Perfect installment of our monitors on the seat backs. Perfect recommendation. Everything works perfectly. The remote start has been flawless and it's exactly what we need as it gets hot out. Everything was done in just a handful of hours on a Saturday and completed when they said it would. We even got a call after part one was done and then about 30 minutes before they finished. I will be going back with my other ride for a remote start and would recommend them to anyone.
Response: Thank you so much for your kind review! Jessica and I both believe your experience with DSP Audio should be enjoyable and stress free. We look forward to seeing you and Erika again.

Bob Ward: DSP Audio & Video is THE go-to shop for your sound system needs. Jessica is beyond friendly and had me scheduled for a consult quickly and easily. Eddie’s knowledge is only exceeded by his customer service. He was welcoming and happy to explain any and all questions I had (which was a lot). Went with a new head unit, front door speakers, tweeters, and a sub/amp combo. Eddie was very helpful in keeping me within a certain budget while giving me the best bang for my buck. Highly recommend.
Response: Thank you for all the kind words Bob!

Brett Jens: Had a Viper alarm/remote start installed on my Mustang along with window tint and LED light repair. Everything looks and works great. Thanks you!

JOE BRADLEY: Great Service! Professional! Quality Work! DSP has installed audio systems on two of my cars and I will go back again.
Response: It was a pleasure working with you and upgrading your car. I hope you enjoy your custom bass knob and the rest of your system.

D Turner: I had an initial issue and Eddy called me personally within hours to apologize and correct the issue and get the work done. I appreciate good customer service
Response: I'm glad we had a chance to win you back and provide you with our five star service. Thank you for giving us another chance.

Tyler Lefebvre: I hired Eddy to install an amp/sub/speaker & specified I need access to my spare tire to remain unobstructed and a grille cover to protect the sub. I was told it was taking longer and when I was unable to extend my rental car I requested to wait for my vehicle but was confronted over phone by Eddy saying I was rushing him, even though I verified prior that my rental timeframe was correct, it was very rude. I adjusted my schedule, ordered a $40 Uber, and arranged a ride the next day. Day of pickup I was charged $2000+ prior to inspection and discovered the job was not completed as requested ; access to my spare tire was obstructed and the protective grille cover was left out. Eddy talked on his bluetooth as we reviewed the job, glossed over the spare tire cover, and said he didn't have the grill in stock. I ended up fixing the spare tire cover myself and sent an email asking to complete the grille cover. After 2 weeks, no solution. I called and was given the run around saying they maybe did or didn't have it, that things are back ordered (not true, I ordered the grille myself & it came in 2 days & found it was impossible to install, the speaker was sealed). When I got Eddy on the phone he ultimately argued with me and hung up on me. I called back to schedule the completion, he said I'd need to leave the vehicle. Initially for 35min, then 1hr, then 2hrs... I cancelled the appointment because I don’t trust him and he treated me terribly on the phone. Eddy had 2 weeks to make it right and I was the one reaching out to him to correct this, never him to me. He never apologized for anything in fact he made it seem like I was an inconvenience and refused to acknowledge the issues in the end. UPDATE : Eddy tells untruths below. I didn't "threaten" a 1 star review, I informed Jessica he would be receiving one after he hung up on me. He immediately called when I posted the review, ultimately arguing more and calling me disrespectful. I didn't say "fingers crossed, I hope not". They specifically confirmed "Mon to Tues before 5pm" as a timeframe. Also, 48 hours is 2 days (mon-tues, not mon-wed). I never threw “repeated insults” at Eddy. I never called him a name nor cussed at him, still haven't. The only time I did something that might "insult" him was in the call where he hung up on me - he said "I don't understand why your'e unsatisfied and why you think the job is incomplete". I described how that question is itself insulting because the whole point of the call was to schedule him to finish the job, which he should've done in the first place. I reminded him all the above, in between each topic, he kept repeating that he didn't understand. He was unwilling to acknowledge nor listen to me. So, after the 5th or 6th time he said "I don't understand" I said "repeat after me, obstructed spare tire cover" & he hung up saying disrespectful... It was the most bizarre customer service I've experienced. It's like ordering a pepperoni pizza and receiving a cheese pizza 2 hours later but the chef is like "I don't get why your'e unsatisfied" and every time you point out the missing pepperoni & tardiness he's like "I still don't understand" and throws his hands up. What he's right about is him not meeting my expectations; I expected him to complete the job I hired him to do, with the specifics discussed, and to do it in the time frame he said he would do it.
Response: Tyler, I want to start by apologizing for not meeting your expectations. You requested us to build you a custom subwoofer enclosure in which I told you I needed your vehicle a minimum of 48 hours. Since we are not open 24 hours I assumed that you knew to pick up your car Wednesday morning which you did. I told you that I may need it longer. I remember you said and I quote "figures crossed hopefully not". I was under the impression that I at least had the 48 to create this enclosure and install your amplifier and front speakers. A well known company called JL Audio requires 7 days to build a fiberglass enclosure alone. We had two days. You called us on the second day several times to get a time frame on your car when speaking to Jessica. I then decided to stop work on your vehicle to speak to you about why a project like this requires this much time. I told you that we could not rush this process because chemicals are involved. These chemicals take time to cure and we have to use proper PPP to protect our lungs. All of which takes time. As far as access to your trunk, we could have addressed that for you. Due to product shortages, getting products can be difficult in a timely manner. Your appointment was completed 8 days prior to receiving your last email in which you wrote "Thanks for the prompt response, maybe I didn’t notice it was torn until now because I’m giving that area so much attention. I believe you and I’ll take care of it no worries. Looking forward to hearing back when the grille is in stock. Thanks! " This was in response to the acquisition that we damaged your trunk strap, which we did not, and to let you know the grill was ordered and we were waiting to get delivered to us since at the time it was on backorder. You have the right to be angry about the delay but we have the right not be belittled and disrespected. After the repeated insults from you and I merely told you that when you calm down please call us back. Customer service is important to us and I never want to have these exchanges with my clients. When you called back I scheduled you two days from today and asked you what issues you had with us? You then told us about the grill and the spare tire access. You then informed us you ordered it on your own. I cannot control who Rockford Fostgate decides who's orders to fill first. As you stated above the quality of the work was good and the issues you had could have been addressed but you decided to call back, cancel your appointment and threaten us with a one star review. We will do better in the future with estimating time frames and that is why I called you even after this review to help you understand how to install the grill since your choosing not to come in. I still now will like to extend that service to you. I hope you have a chance to read this and understand we only want the best for our clients. If you would to see this project follow this link: https://www.google.com/maps/uv?pb=!1s0x89b7cf1cabcdc40f%3A0xbecff169015dca22!3m1!7e115!4shttps%3A%2F%2Flh5.googleusercontent.com%2Fp%2FAF1QipM1wWI8iLdsWKCWFseSxWDuTnmTI96eTiM8FaWd%3Dw213-h160-k-no!5sdsp%20audio%20and%20video%20-%20Google%20Search!15sCgIgARICEAE&imagekey=!1e10!2sAF1QipNT3tpqoPGholm1SqGJR0uRMMQOKiw5tUk1siOT&hl=en&sa=X&ved=2ahUKEwjNqIPd5KbyAhUVQjABHfvPCt8QoiowFXoECGgQAw Sincerely, Eddy Lamour Owner of DSP Audio and Video

Kevin Nguyen: I came in, got a consult, dropped my car off, and left more than satisfied. Eddy and Jessica displayed exceptional customer service, professionalism, and knowledge. I brought in a sub box, and they installed a sub, an amp, two new speakers, and a head unit. My sub box needed some custom fitting and everything came out exceptionally. I recommend DSP to anyone!

10. Safe-N-Sound Auto Systems, Inc.

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125 reviews
Safe-N-Sound Auto Systems, Inc.
Prices
4.8
Product Quality
4.8
Services
4.7
Customer service
4.4
Product Variety
5

Address: 6820 Riggs Rd, Hyattsville, MD 20783, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 301-422-6290

Guy: Car stereo store


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Safe-N-Sound Auto Systems, Inc.: what do users think?


Miguel Pereira: THIS PEOPLE ARE THIEVES!! Don’t go there!Went to get a amp and sub install, they stated that I needed a converter ($150) since I was using a factory radio. Next day I decided to go some place else to get an aftermarket radio just to find out they never installed the converter!

Dawn M: Don’t dare take your car here for any LED lighting application. I had gone back over 5 times because of their glitchy work. The under glow light would not turn off on the driver’s side. They tried to do a short cut and replace only one side of the LED lighting and there was a compatibility issue. The lighting was not the same thereafter. It would no longer present a slow steady LED gl but instead would just do fast erratic flashes. The driver’sside undercarriage LED still would not turn off. Finally, after scheduling an appointment to troubleshoot, they tried to tell my to come back another day. After going back and forth they clumsily offered to install new under carriage LED lighting for a charge of $450 bucks citing the warranty on my LED system was expired. This after I took my car in over and over because the lighting was never installed correctly. I was so frustrated I just ended up paying $60 for them just to remove the LED under carriage lighting so I did not have to deal with them anymore. RUN, RUN, they are terrible!

Kadre Roberts: Came here to get my front windows tinted. Simple right? They did a terrible job and I had bubbles throughout the windows. Tech let me know the bubbles would disappear within a few days, they did not. I purchased a warranty with the price of the tint, so I came back 2 separate times and asked them to honor the warranty to fix the issues and they refused. After talking with management, they finally agreed. They need competent staff who knows how to install tint correctly. I would NOT do business with them. What a waste of my time and trust.

Keith Pinder: They do great work on your car stereo and other wanted improvements.

Muhammad Saqib: I go there for window tinted. They did it terrible. They ask me to come after five day. When i go back again after 5 days they take keys ask me to wait. I wait there for more than 1 hour they didn’t touch my car. I asked them i am getting late. After that they schedule me for another day and when i go back again second time they did the same and didn’t resolve. First time when i go for reverse gear camera they install it wrongly. when i ask them to do it proper way, they fix the camera and then they charge me again. Its a horrible place please don’t go . Waste of time amd money. Specially if u want to go for window tinting and camera installation. Please don’t waste your time and money here.

David Da Silva: I recently had my car windows tinted absolutely loved it. Friendly service, and great job this is the 3rd time I've had car windows tinted and Safe & Sound always come through. For the job they did the job was fairly priced..

Dan Lev: They told me that they did work on my vehicle clearly did not provide any actual work they’ve requested that I leave my vehicle for about an hour my mistake for leaving and thinking that they would actually do the work. They claimed to have taken out the dash completely yet there’s no signs of them actually doing work inside the vehicle none of the clips and fasteners were opened as I just checked. They told me it would be $65 if they could not fix it and 85 if they do in fact fix it they were choirs pre-payment in full and refused to acknowledge that there is a difference. I wouldn’t recommend this company

errol williams: Great customer service and the best prices.

Mbawei Jephtertebid: This people are scammers 😭😭😭🙆🏿🙆🏿don’t go there I said don’t go there safe your time and money somewhere else please

Liza R.: They need to get their front desk girls trained right because one gave me a price to get windows tint off my car so I made an appointment to get hem taken off and when I got there after they did it they tried to charge me a different price. And then instead of the manager handling it professionally she started accusing me of trying to get things done free etc and then banned me from going there again. If your employee tells customers a price that is what is expected come on now common sense but as I see that manger has none! I gladly will take my business elsewhere they are not the only tinting place in Maryland.

11. RTW Media - Audio Visual Solutions

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2 reviews
RTW Media - Audio Visual Solutions
Prices
5
Product Quality
5
Services
5
Customer service
5
Product Variety
5

Address: 1300 Pennsylvania Avenue NW Suite 700, Washington, DC 20004, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 804-448-4800

Guy: Audio visual equipment supplier


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RTW Media - Audio Visual Solutions: what do users think?


Cliff Valenti: RTW installed our AV equipment about a year ago. I wanted to wait to give a review to see how they handled support and any other issues, post installation. I can honestly say this company has been wonderful every step of the way. We have had no issues with the equipment and when we have questions they are quick to reply. They did an excellent job and I recommend them.

Timothy K Johnson: Working with RTW Media was a pleasure. They are extremely knowledgeable and honest in their interactions with customers. They are focused on providing the absolute best solution without compromising on quality. They also keep your budget in mind when devising a recommendation and strategy. They are the best AV Company I’ve worked with in my many years in this area.

12. J & M Sounds

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37 reviews
J & M Sounds
Prices
5
Product Quality
4.4
Services
4.7
Customer service
4.5
Product Variety
4.4

Address: 10931 Indian Head Hwy, Fort Washington, MD 20744, United States

Schedule: Closed ⋅ Opens 9:30AM Thu

Telephone: +1 301-203-8880

Guy: Car alarm supplier


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J & M Sounds: what do users think?


Jackie Butler: On 1/10/22 a keyless entry system and LED headlights were installed on my 2005 Scion xA. There’s a slight delay when the doors unlock and lock but it’s more convenient and faster than using a key. The remotes have scratches on the silver part and the back looks soiled (see pics). I don’t know if I paid for a new system but was given a used one. The LED headlights makes driving at night much better. For the most part I’m happy with the service and products but in the future, I will ask to see the products before they are installed. Also, the receipt should have the warranty information for parts and labor.

Reggie Goodall: I have been going here the past 7yrs Installation is always factory perfect. I had my 2005 Mercedes Benz s500 Jose put in a bluetooth system connected to the radio no one else could do this it never drops my music from my phone and I never miss a call. He also put a remote start on it and jose just replaced the back up camera on my Ford flex all my friends use this audio shop it's the best in the area I!!!!

Anthony Bellosi: Jose is a good dude and I always take my stuff to him He told me $200 at the most to install my head unit So I go to pick it up and he charges 275 because he didn't know how long it would take him??? All he had to do was call and tell me, not switch up Last minute , still does clean work tho but needs to Work on his communication

Eyes Hockey: Jose did a great job on my car alarm for my 2020 Mazda Miata MX-5 RF. He also installed wires for a shift light I purchased and made sure that was working properly. I added an Ecliptech ShiftP2 light which is just cool to have and will be awesome for track days. Jose answered all my questions and made sure everything was perfect.

Ruiz Castillo: Jose is a great guy to work with. He will never oversell you products and takes his time with his work. He does quality work, clean, and neat. He installed my motorcycle 'spotlight' and sound system.

Bryant Goodine: Jose is a craftsman and a fair businessman. High quality work. Definitely saved me from spending money on non essential items. Will be my go to guy for all car installation needs.

Brett Jarmon: Came in having issues installing cameras on my truck that no one else could figure out. Jose solved it and did if for a great price. Would highly recommend him to anyone that needs anything installed in their vehicle.

M. A.: Jose the owner is the best! I came in with my 2004 Jeep Wrangler TJ, for some speaker upgrades. The system sounds Outstanding now. Thanks Jose.

Ramon Clark: I went in for a Kenwood radio and HID lighting on my 98 GMC Suburban without hesitation he went to work and got me in and out with quality work. HIGHLY RECOMMENDED

James Dawson: Does very good work, explains in detail what he's doing and why....I'd rather pay decent or some say pricey for the great customer service and quality work I get when I get my vehicles worked on.

13. Audio Visual Group

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1 reviews
Audio Visual Group
Prices
4
Product Quality
4.4
Services
4.4
Customer service
4.7
Product Variety
4.7

Address: 900 10th St NW, Washington, DC 20001, United States

Telephone: +1 202-216-0113

Guy: Video production service


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14. Evolution Audio Video

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18 reviews
Evolution Audio Video
Prices
4.9
Product Quality
4.8
Services
4
Customer service
4
Product Variety
4.3

Address: 1953 Gallows Rd STE 170, Vienna, VA 22182, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-462-9552

Guy: Home theater store


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Evolution Audio Video: what do users think?


iain Lowrie: Fantastic place for high end gear. And VERY quick install time. The install person, Jayson, really knows his stuff. He solved a persistent problem several others could not, in 45 minutes. EXTREMELY patient explaining and tutorials with me, I have dealt with many high end audio people during my lifetime, they are THE BEST.

Mark Depatie: Deniz and Jason are the "go to" for high end audio in Northern VA. I have been working with them for a few years and built an amazing system. During and after the sale and instillation, they stand behind their equipment and work. They even assisted me in returning factory defective equipment and installing the replacement. Make the best decision you've made when it comes to high end audio... Go to Evolution.

Jaffrey Ali: I have visited the store just to learn and see high end audio gear. I have nothing but good things to say because the owner patiently explained and auditioned various systems and explained their pros and cons. It’s weird that someone called them racists - the most bizarre allegation based on my experience. I have been to a few high end audio stores since I love music and have a somewhat decent system. I highly recommend AV Evolution.

richkurl: Far and away the best A/V pros in Northern Virginia. Deniz patiently asks all the right questions, and matches up my audio needs/wants with top quality gear, always respecting my price point, while giving me as much time as needed to demo every option. Jay is a whiz at integration, and spent over 5 hours on Saturday to hook up my home PC with my new integrated amp, CD/DVD player, streaming gear/software, and TV. Highly recommended for serious audiophiles.

MIles V: The best high end audio store in Northern VA. This is not Best Buy!! The staff is very knowlegeable and give no BS advice. High recommended!!

David Varner: I have been visiting the store for a while and finally invested in new speakers and a DAC/Streamer to upgrade my system. During every visit, the staff was courteous and eager to provide privacy for listening, information, and comparative features for each item of interest. It's a big deal for me to spend like I did, so I'm grateful for the relaxed and enjoyable atmosphere that makes auditioning these things easier and takes some pressure off the financial commitment. Similarly, it is difficult to trust what I read in the reviews for higher-end equipment, by upper echelon magazines or individuals, until I can hear it for myself. Now that our new pieces are installed, I'm thrilled with the upgrade in quality and impact they made. Would definitely recommend Evolution AV to anyone looking for first-class selection and service.

Thomas O'Sullivan: High end sales and service from a knowledgeable team. My experience with Deniz and Jason has been positive all around. They sold me a complete, hand-picked home theater system, installed it in my theater room, corrected some errors that the homebuilder had made, and provided me ongoing support and advice. We love our home theater and use it all the time.

James Hopkins: Serious high end audio video store with sound engineer level guidance and technical support that can make all your home theatre system dreams come true! Thanks! Jim

Andrew Roberts: Amazingly knowledgeable people and high-end systems, They remain amazingly helpful and supportive five years after install.

Charles Sweeney: The last top quality audio equipment retailer around, committed to their craft, excellent service and, when they inadvertently promised what was for me a very expensive investment and they couldn't deliver within the promised time frame, they found better equipment and discounted it for me.

15. Linear Tube Audio

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8 reviews
Linear Tube Audio
Prices
4.1
Product Quality
4.8
Services
4.4
Customer service
4.7
Product Variety
4.8

Address: 7316 Carroll Ave, Takoma Park, MD 20912, United States

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: +1 301-448-1534

Guy: Home audio store


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Linear Tube Audio: what do users think?


Paul Mouritsen: Excellent shop for finding the best of home stereo at a time when the audio market has nearly died from mid-fi and Home Theater junk. LTA hand makes remarkably well crafted and truly wonderful sounding audio amplifiers from circuits designed by the legendary David Berning. They also sell speakers and other audio equipment. Their service is the best and they will work with you until your needs are well met.

Matthew Engel: Lots of great speakers and amps and DACs to look at. Tons of audiophile headphones. Will is great to deal with. I suggest you make an appointment and speak to Will before stopping by. They manufacture the Linear Tube amplifiers right there on site in the back! Home of several headphone meets as well.

Jared Crandall: I have no experience with the microzotl tech but based upon reviews description of the sonic benefits, I decided to buy the mz3. I was hoping that its impact would be relatively insignificant so I could put money elsewhere, but after using the mz3 I find it indispensable; in fact, I find the sonic value of mz3 to be a priority over my expensive dac. Thanks LTA for the product and customer service.
Response: Thanks for letting us know about your experience, Jared. We hope you enjoy your MZ3 for years to come. Please stay in touch.

Adam Marlowe: Great group. Great products.

Jacob Strom: Great service, very helpful.

16. WPS | Washington Professional Systems

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10 reviews
WPS | Washington Professional Systems
Prices
5
Product Quality
4.9
Services
4.7
Customer service
4.9
Product Variety
4.3

Address: 11242 Grandview Ave, Wheaton, MD 20902, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 301-942-6800

Guy: Audio visual equipment supplier


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WPS | Washington Professional Systems: what do users think?


Bill M: You will not find a better place to fulfill all of your Professional AV needs. From the ownership to the warehouse staff, you'll be treated like family.

Craig Shipp: When dealing with audio and/or video solutions it pays to work with a pro. It's expensive to experiment on your own. It's best to do it right the first time. These folks get it right!

Dennis Dunbar: Intelligent sales force back by good tech staffand a broad line card!

Dennis Dunbar: Pretty knowledgeable and have a good inventory.

Jason Lapp: Top notch

17. Perfect Sound

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14 reviews
Perfect Sound
Prices
5
Product Quality
4.1
Services
4.2
Customer service
4.6
Product Variety
4.2

Address: 5524 Tuxedo Rd, Hyattsville, MD 20781, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 301-322-9400

Guy: Electronics store


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Pablo Antonio: This is a great spot if you're looking for a rehearsal hall. Availability can be tight which means business is good. It's conveniently located and you don't need to bring any gear, John has it there for you (except bass, guitars, trumpets, etc.). He has drums and all the PA stuff, speakers, mics, etc. It's pretty laid back, there is a restroom (clean) and he even has drinks and water for purchase. Once you're in there, John just makes sure the equipment is turned on then you're on your own. No one bothers you which is awesome. Highly recommend it!!!

Gregory Boyer: Great rates!