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1. Medallion Security Door and Window Company - Forestville

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5
149 reviews
Address: 2849 Kaverton Rd, Forestville, MD 20747
Schedule: Closed ⋅ Opens 8AM
Telephone: (301) 420-1800
Business type: Door supplier
Helen Pender: The service I received from Medallion Security Door was very unprofessional. The door we purchase from Medallion is only 3 years and it has rust out and the lock on the door do not work. Please see the pictures on how the door just 3 years old
David Ingold: Medallion installed both a vinyl fence, a patio, and a sun room for us. They did an outstanding job. It was a pleasure working with such a wonderful group of professionals. The construction crew were very meticulous and did fantastic work. All three projects look great. I highly recommend Medallion for fencing, patio, or sun room work. James, Mike, and the entire construction crew made this project very easy and painless.
2. Supreme Window - Prince George's County

5
66 reviews
Address: 5215 Lawrence Pl, Hyattsville, MD 20781
Schedule: Opens soon ⋅ 7:30AM
Telephone: (301) 322-3450
Business type: Window supplier
Александр Богданов: A few years back, we hired The WindoCo, and they were professional, courteous, and efficient. They worked closely with us to help us pick out new casement windows for our home in Hyattsville, MD. The entire window installation process was very smooth and the new windows are very high quality. Their workers also gave us tips on how to avoid having a problem with our new windows. We have recommended this window company to our friends and neighbors, specifically those who have problems with their doors and windows.
Luis Ligorria: Working with Supreme Window has been an amazing experience. Working with Joseph Mendez has been extraordinary. He has understand my needs since the first contact, he is very quick responding my questions and has shown his interest to assist throughout the process of replacing the windows at my house. I highly recommend working with Mr. Joseph Mendez from Supreme Window, to anyone who has a need either in a new project or renovation.
3. Window World of Washington DC - Chantilly

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4.9
335 reviews
Address: 4116 Walney Rd Suite J, Chantilly, VA 20151
Schedule: Closed ⋅ Opens 8AM
Telephone: (703) 378-7999
Business type: Window installation service
Doda Johnson: DO NOT USE THIS COMPANY. DO NOT BE FOOLED BY THE PROFESSIONAL LOOKING WEBSITE. 10/22/2021 Update: I was hoping that I could update this with good news. However, that is not the case. Window World still has not completed the work. They came again, took a look and left. They showed up at our house, no appointment and then left. We are now at the end of our patience and the next step is through the courts. 9/7/2021 Update: Window World finally came and fixed the incorrect installation of the gutter on August 21. However, the gutter covers are still not installed. The facia wood still has not been replaced as agreed upon on the contract. I have called multiple times for the gutter cover to be installed but have so far been ignored. This issue is now several months. 7/31/2021 Update: Immediately after I posted this review, I received a call from Window World and a promise that they will fix the problem. I did receive a visit from the Regional Sales Manager and he took a look at the problem and promised that a crew will come back and a promise "to make it right" with us. That has been about two weeks and several follow up phone calls and still waiting. In the meantime, water continues to gush out of the gutter and is eroding the soil around it. If the water ever goes into my basement, they will have more problems than just the incorrect installation of the gutter. I will continue to update this review until the problem is made right. I sent the below email to Window World after they installed soffits, facia and gutters at my home. I have not heard anything from them and when I called, I was told that they will be at my home to repair the incorrect installation on Friday 7/13. I was not surprised when they again did not show up. I was told that the manager will call me, no phone calls. I regret using this company. I am contacting BBB to find out what my options are in getting a resolution to this problem. Dear Window World, It took me more than a week to write this email because of my frustration with how your people installed the facia, soffit and new gutters at my home. Other than the no show of your installers, you also changed the installation schedule with no regard for your clients. Your customer service was rude and uncaring and hang up the phone because they did not want to deal with a frustrated client. The worst part is that I have lost faith in your company due to several reasons: 1. We paid for the facia boards to be replaced and your installers did not replace the facia boards. All they did was cover the old boards. When we asked, they did not know anything about it. So now, the old facia boards are still there only covered by the siding that was installed. 2. The installation of the gutters were incorrect. See attached pictures. The gutter at the back of the house and the front of the house were installed incorrectly so that water was gushing out. The installers also did not use any type of adaptor to the gutters to make it fit into the current drainage. My husband was able to fix the gutter at the front of the house that was also installed incorrectly. 3. There is a gap between the gutter and the wall at the back of the house that also need to be fixed. 4 Installation of the gutter guard was incorrect whereby one of the covers broke and flew during the storm. This cover as shown in the picture need to be re-installed. The installation performed by your installers was extremely disappointing and unprofessional. Please have someone come back and fix the job as soon as possible. I will appreciate hearing from someone with a schedule when the gutters will be fixed.
Mary Poston: In 2019 I had my siding and windows replaced by this company. Initially the job appeared adequate until a piece of siding fell off less than a year after the work. They sent out someone to fix it, and the contractor informed me the work was done poorly. In December 2021 another piece of siding fell off and I called to have it fixed. After multiple phone calls of nobody getting back to me, they sent someone out on 12/28/21. However, the office told him he was there to fix a patio door (which I have never had done with WW) and therefore did not have the right equipment. After more calls with staff pushing my problem aside a person was supposed to show up on 1/26/22 but no showed. Then again a person was supposed to come on 1/28/22 and again another no show. All around this company appears to be incompetent on every level. I should not have to call dozens of times to have simple work done. Use another company for your siding needs. Services: Window installation , Installation
4. Windows On Washington Ltd - Loudoun County

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5
68 reviews
Address: 23465 Rock Haven Way #120, Sterling, VA 20166
Schedule: Closed ⋅ Opens 8:30AM
Telephone: (703) 378-1190
Business type: Window installation service
Eric Hagopian: I could not say a single negative thing about WoW. They have one of the best products for windows around, professional throughout the entire lifecycle of the project (sales, estimations, measurements, pre-installation communications, and post-install follow up), and thoughtful doing work during the pandemic. We had every window and a slider on our home replaced, and were nervous given the size of the project but WoW knocked out the work in a single day. Our heating bills have already dropped and we love the new functionality and look! Anyone in the DC area who has been reluctant to do this type of project for their home after hearing nightmares about many window replacement companies, this is your crew to go with! Services: General door installation , Window installation
Ryan F: Met with a rep for a quote. He was extremely helpful and friendly and responded quickly to all my questions and worked with us with a few changes. The install was amazing and professional. they were on time and friendly. clearly knew what they were doing and worked very well as a team. The billing side was fantastic and friendly. We had a couple things on back order but Windows on Washington communicated everything with us every step of the way. Every single person we encountered with this company was amazing. I have absolutely no complaints at all and would highly recommend this company. Services: General door installation , Window installation
5. INTUS Windows - Merrifield

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4.1
13 reviews
Address: 2720 Prosperity Ave #400-1, Fairfax, VA 22031
Schedule: Closed ⋅ Opens 9AM
Telephone: (888) 380-9940
Business type: Window supplier
Pete Crisafi: Great energy Efficient windows. We saved a great deal using these on our new home in New Jersey. #windows
Dave Stotiol: Way overpriced
6. Lowe's Home Improvement - Washington

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4
1968 reviews
Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.