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1. Medallion Security Door and Window Company - Forestville
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5
149 reviews
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Address: 2849 Kaverton Rd, Forestville, MD 20747
Schedule: Closed ⋅ Opens 8AM
Telephone: (301) 420-1800
Business type: Door supplier
Helen Pender: The service I received from Medallion Security Door was very unprofessional. The door we purchase from Medallion is only 3 years and it has rust out and the lock on the door do not work. Please see the pictures on how the door just 3 years old
Esther Williams: Medallion Security Doors did an admirable job!!! I Just got my patio pavers completed and everything looks so beautiful, cannot wait to have my first gathering, so excited! The Medallion crew was hard working and clean. I never knew how much work is involved building a patio, they did an excellent job.
Shawn Carrington: I was referred by a friend to talk to a representative at Medallion who would be able to help with my family needs of installing a white, vinyl privacy fence. The fence that was installed looks amazing with many of my neighbors inquiring about the process of getting one installed. Medallion has definitely won more business with me as they also worked on my basement and deck door. With the amazing finance options, to include six months no interest/ same as cash, I plan to purchase an extension to my deck soon. Thank you Medallion for the great work and ensuring my family needs were met. I will be sure to call you again for our other needs.
David Ingold: Medallion installed both a vinyl fence, a patio, and a sun room for us. They did an outstanding job. It was a pleasure working with such a wonderful group of professionals. The construction crew were very meticulous and did fantastic work. All three projects look great. I highly recommend Medallion for fencing, patio, or sun room work. James, Mike, and the entire construction crew made this project very easy and painless.
Tiffany Jordan: I have been waiting for a fence to be installed since August, it’s December and still no fence. My salesperson was very attentive when the contract needed to be signed and they wanted my $2,800 deposit. They love to blame the county for the permit process but they didn’t send my information to the county until October. The county responded in 2 weeks requesting adjustments. Who knows when they resubmitted but 4 months of waiting and NO FENCE. I would never recommend this company to anyone at all ever!!! This has been the worst experience. Since August I’ve had trees removed, a new roof installed even bought a new car but NO FENCE!!!
Aaronita Perry: The professionalism of the Staff/Workers at Medallion Security Door and Window Company was a great experience. I first worked with Medallion Security Doors, getting security doors w/tints glass/screen and was very pleased. I also worked with Medallion for patio deck w/privacy walls and fence and was very pleased with both projects. I have received several complements for neighbors, friends and especially family. I look forward to working with Medallion on future projects. I will be retiring in the next seven years and I trust Medallion Company and staff to future projects and I recommend using their company, you will receive great work and you be secure in knowing they do have a warranty for all project. You will be Blessed. Thank you Medallion for being there for me.
2. Supreme Window - Prince George's County
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5
66 reviews
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Address: 5215 Lawrence Pl, Hyattsville, MD 20781
Schedule: Opens soon ⋅ 7:30AM
Telephone: (301) 322-3450
Business type: Window supplier
Amy Naoum: We recently had all of the windows in our house replaced by Supreme Window. Our house was built in 1920 and still had the original, beautiful windows installed over 100 years ago. The original windows were drafty and had begun to really wear, so it was time to replace them. Bryan at Supreme helped us pick the perfect wood windows to replace the originals. In fact, you can hardly tell they are not the originals, aside from the functionality and how clean they are! The windows facing the side and back of the house were replaced with high quality, more economical vinyl windows that match the esthetic and also work great. The installation team was lovely, very knowledgeable, and fast. They covered our furniture in plastic and left each room exactly the way they found it. We could not be happier with our experience with Supreme Windows.
Response: Your windows are beautiful, thank you for the review!
Александр Богданов: A few years back, we hired The WindoCo, and they were professional, courteous, and efficient. They worked closely with us to help us pick out new casement windows for our home in Hyattsville, MD. The entire window installation process was very smooth and the new windows are very high quality. Their workers also gave us tips on how to avoid having a problem with our new windows. We have recommended this window company to our friends and neighbors, specifically those who have problems with their doors and windows.
Response: This is NOT related to Supreme Window, this is a spam review
Luis Ligorria: Working with Supreme Window has been an amazing experience. Working with Joseph Mendez has been extraordinary. He has understand my needs since the first contact, he is very quick responding my questions and has shown his interest to assist throughout the process of replacing the windows at my house. I highly recommend working with Mr. Joseph Mendez from Supreme Window, to anyone who has a need either in a new project or renovation.
Response: Luis, I'm so glad that you had a great experience with us, I hope we see you again soon!
Talyn Wise: I got several different quotes from several big name window companies Like Pella, Power (do not EVER get a quote from Power. They do High pressure sales that take 5+ hrs) and Thompson creek. I was pretty worried because of their high pricing and because of the mixed reviews. Fortunately I choose to do one last search where I stumbled onto Supreme windows And wow! They did a fantastic job replacing all the windows on the upper level of my home. They provided helpful suggestions on different styling and features. Their prices are MORE than fair. In fact, I saved thousands by going with Supreme. The windows were installed VERY quickly and efficiently. I couldn’t be happier. I highly recommend.
Response: Thank you Talyn, we really appreciate your detailed description as we have a very different approach then most of the other companies out there. Choosing the right product and agreeing in a final sale price is much simpler than most think, 99% of this can be done over the phone or through emails. Your time is valuable and we want this process to be as easy and low pressure as possible. Thanks again for working with us, it was our pleasure!
Nikki: Ordered my kitchen window here. Special order? No problem! Kind and courteous and everything handled over the phone
Response: Thank you Nneka, I'm so happy you were pleased with our efficiency and an easy process.
3. Window World of Washington DC - Chantilly
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5
335 reviews
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Address: 4116 Walney Rd Suite J, Chantilly, VA 20151
Schedule: Closed ⋅ Opens 8AM
Telephone: (703) 378-7999
Business type: Window installation service
Doda Johnson: DO NOT USE THIS COMPANY. DO NOT BE FOOLED BY THE PROFESSIONAL LOOKING WEBSITE. 10/22/2021 Update: I was hoping that I could update this with good news. However, that is not the case. Window World still has not completed the work. They came again, took a look and left. They showed up at our house, no appointment and then left. We are now at the end of our patience and the next step is through the courts. 9/7/2021 Update: Window World finally came and fixed the incorrect installation of the gutter on August 21. However, the gutter covers are still not installed. The facia wood still has not been replaced as agreed upon on the contract. I have called multiple times for the gutter cover to be installed but have so far been ignored. This issue is now several months. 7/31/2021 Update: Immediately after I posted this review, I received a call from Window World and a promise that they will fix the problem. I did receive a visit from the Regional Sales Manager and he took a look at the problem and promised that a crew will come back and a promise "to make it right" with us. That has been about two weeks and several follow up phone calls and still waiting. In the meantime, water continues to gush out of the gutter and is eroding the soil around it. If the water ever goes into my basement, they will have more problems than just the incorrect installation of the gutter. I will continue to update this review until the problem is made right. I sent the below email to Window World after they installed soffits, facia and gutters at my home. I have not heard anything from them and when I called, I was told that they will be at my home to repair the incorrect installation on Friday 7/13. I was not surprised when they again did not show up. I was told that the manager will call me, no phone calls. I regret using this company. I am contacting BBB to find out what my options are in getting a resolution to this problem. Dear Window World, It took me more than a week to write this email because of my frustration with how your people installed the facia, soffit and new gutters at my home. Other than the no show of your installers, you also changed the installation schedule with no regard for your clients. Your customer service was rude and uncaring and hang up the phone because they did not want to deal with a frustrated client. The worst part is that I have lost faith in your company due to several reasons: 1. We paid for the facia boards to be replaced and your installers did not replace the facia boards. All they did was cover the old boards. When we asked, they did not know anything about it. So now, the old facia boards are still there only covered by the siding that was installed. 2. The installation of the gutters were incorrect. See attached pictures. The gutter at the back of the house and the front of the house were installed incorrectly so that water was gushing out. The installers also did not use any type of adaptor to the gutters to make it fit into the current drainage. My husband was able to fix the gutter at the front of the house that was also installed incorrectly. 3. There is a gap between the gutter and the wall at the back of the house that also need to be fixed. 4 Installation of the gutter guard was incorrect whereby one of the covers broke and flew during the storm. This cover as shown in the picture need to be re-installed. The installation performed by your installers was extremely disappointing and unprofessional. Please have someone come back and fix the job as soon as possible. I will appreciate hearing from someone with a schedule when the gutters will be fixed.
Mary Poston: In 2019 I had my siding and windows replaced by this company. Initially the job appeared adequate until a piece of siding fell off less than a year after the work. They sent out someone to fix it, and the contractor informed me the work was done poorly. In December 2021 another piece of siding fell off and I called to have it fixed. After multiple phone calls of nobody getting back to me, they sent someone out on 12/28/21. However, the office told him he was there to fix a patio door (which I have never had done with WW) and therefore did not have the right equipment. After more calls with staff pushing my problem aside a person was supposed to show up on 1/26/22 but no showed. Then again a person was supposed to come on 1/28/22 and again another no show. All around this company appears to be incompetent on every level. I should not have to call dozens of times to have simple work done. Use another company for your siding needs. Services: Window installation , Installation
Liz Castro: Critical: Punctuality, Quality, Responsiveness, ValueBeware Widows are defective- see picture. Scam business, windows don’t last more than 7 years when you ask for a replacement they ask for a deposit and make you wait as long as one year, after many calls they never get the job done. Steal our deposit and their windows are trash, see the picture.Service: Window installation
Rachna Suryakant: They are extremely unprofessional, have not contacted us for the delays with our order and installation. The windows were ordered in February and the only communication has been when we have called. On top of that they are rude and impatient when we indicate that the installation has been so delayed. It makes us feel slighted and as though we the customers are a bother to this company!! We would very much like to cancel but unfortunately we are stuck. We are not confident what kind of quality we will see for the product, the installation, and the ensuing service. In fact I would never want to interact with this company. Don’t make the mistake of signing up with Window World. Service: Window installation
Pablo Framinan: We had 7 floor to ceiling windows installed along with 3 sliding glass doors installed. The product quality and installation is/was outstanding even though supply chain issues delayed delivery by 5 months. However, the sliding glass doors did not come with the ordered screen doors - again “supply chain issues.” When we call to inquire about the status of those screen doors we are met with rude customer service - they seem annoyed that we ask about the status. Then a couple of weeks ago (6 months after the installation) they called to schedule delivery and installation of the screens. Great! But the service technician shows up with only one screen door out of the three we require. We call the store manager and he tells us it’s not his fault - supply chain! No communication, no status updates, no customer service. Very disappointed and still waiting… Services: Sliding glass door installation & replacement , Window installation , Installation
4. Windows On Washington Ltd - Loudoun County
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4.9
68 reviews
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Address: 23465 Rock Haven Way #120, Sterling, VA 20166
Schedule: Closed ⋅ Opens 8:30AM
Telephone: (703) 378-1190
Business type: Window installation service
Ryan F: Met with a rep for a quote. He was extremely helpful and friendly and responded quickly to all my questions and worked with us with a few changes. The install was amazing and professional. they were on time and friendly. clearly knew what they were doing and worked very well as a team. The billing side was fantastic and friendly. We had a couple things on back order but Windows on Washington communicated everything with us every step of the way. Every single person we encountered with this company was amazing. I have absolutely no complaints at all and would highly recommend this company. Services: General door installation , Window installation
Response: Ryan, thank you for taking the time to support our growing business. Your feedback is so important as it allows us to continually fine tune our services and provide an exceptional customer experience. We hope your new windows and doors bring comfort to your home for years to come! If you have any questions, please don't hesitate to reach out.
Richard Schiripa: WoW is an excellent company that provides high quality products, excellent service and strong warranties. The owner and the entire team are highly professional and dedicated to ensuring their customers are 100% satisfied. They replaced all the windows and a big sliding glass door in my house. Several years later, one of my windows had a problem and they replaced it immediately with no hassles. The installation team is probably the most experienced in the business, which is extremely important for window and door installations. Eric (the owner) and everyone at WoW are dedicated to customer satisfaction. I highly recommend this company. Services: General door installation , Window installation
Response: Richard, thank you so much for your endorsement of Windows on Washington. We aim to provide exceptional service and we can't thank you enough for providing such great feedback. We are pleased you love the project we completed for you and should you have any questions, or have new projects please don't hesitate to reach out!
Constance Bukzin: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueTop-notch company. From start to finish, the contacts were impressive and knowledgeable. The four man crew that installed the windows were excellent, cleaning up all debris. Our villa is quieter, and we can open our windows. Highly recommend!Service: Window installation
Response: Thank you very much for taking the time to provide an amazing review Constance. We appreciate you putting your trust in us to complete this project for you.
Marc Cowan Homes: Superlative service from initial consultation to installation. friendly, professional, and communicative throughout the entire process. I had previously paid the absurd prices of Pella and Andersen and then discovered similar quality at a much more sensible price with Windows on Washington. As a Realtor, I am always aware of the spectrum of costs and professionalism that is available to a consumer and I highly recommend this exceptional company to anyone seeking a company that "stands out from the crowd", delivers superior service, and focuses on building long term relationships with their clients. Service: Window installation
Response: Marc, thank you so much for your support of our growing business. At Windows on Washington, we aim to be home improvement you can trust by only using quality products and providing an exceptional customer experience. We greatly appreciate that you would recommend our services.
Eric Hagopian: I could not say a single negative thing about WoW. They have one of the best products for windows around, professional throughout the entire lifecycle of the project (sales, estimations, measurements, pre-installation communications, and post-install follow up), and thoughtful doing work during the pandemic. We had every window and a slider on our home replaced, and were nervous given the size of the project but WoW knocked out the work in a single day. Our heating bills have already dropped and we love the new functionality and look! Anyone in the DC area who has been reluctant to do this type of project for their home after hearing nightmares about many window replacement companies, this is your crew to go with! Services: General door installation , Window installation
Response: Thank you, Eric, for providing such thoughtful feedback. Okna are a quality product that reduce heating and cooling costs, creating a more energy efficient home. WoW are thrilled that you love your new Okna windows and sliders and we hope they bring you comfort for years to come! Don't hesitate to reach out should you have any more home improvement projects.
Jeremy Burkes: Positive: Professionalism, QualityTeam came out and worked on three of our doors, main, deck, and door to the garage. Did a great job, ton of attention to detail. Additionally, our deck door had some issues with how it looked and needed someone with a good eye to fix it and make it look a lot better, they did a great job.Services: Casement window installation & replacement, General door installation
Response: Thank you for your endorsement of Windows on Washington, Jeremy. Attention to detail is so important in our work to ensure our customers receive the best service and a quality finished product. Should you need anything else, please don't hesitate to contact us.
5. INTUS Windows - Merrifield
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4.1
13 reviews
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Address: 2720 Prosperity Ave #400-1, Fairfax, VA 22031
Schedule: Closed ⋅ Opens 9AM
Telephone: (888) 380-9940
Business type: Window supplier
The WKND Experience: Using Intus windows on a construction project, wish we would have gone elsewhere. They may be decent windows if we ever get them, their ordering process is very unprofessional and has caused a month delay.
Sarah Rogers: I want to thank Intus team for helping our firm getting project of the ground and completing it on time. Our goal was to design a Passive House Project (super energy efficient building). One of the challenges we have encountered sourcing materials was windows. We needed super energy efficient windows which are quality build. Reasonable lead times and staying within budget was also a concern. During my google search I have found Intus Windows and was impressed right away. This company has a professional website, design manuals, installation instructions, advanced BIM models. Super fast and professional communication, plenty of reference projects and Passive House construction knowledge was an icing on the cake that got me and my company sold. We have received products in 12 weeks as promised. Products were as impressive with professional packing, quality finishes, multi-lock hardware and attention to the details. One of our concerns were installation. Our installers never installed products like that previously. Intus Windows field technician provided hands on training for our installation crew and addressed all questions. Superb company to do business with . Looking forward to do business on future projects.
Peter Lan: Excellent energy efficient and high-quality window and door manufacturer. The windows and doors are extremely well-made and the triple pane glazing makes for highly energy efficient windows and doors. The doors and windows close and lock air-tight like a bank vault door. Top notch.
Pete Crisafi: Great energy Efficient windows. We saved a great deal using these on our new home in New Jersey. #windows
Taisiya Drazba: I replaced my old double hung with Intus Windows triple glazed Eforte tilt and turn windows and could not be happier .
Dave Stotiol: Way overpriced
Response: We're sorry you feel that way. INTUS Windows are in numerous affordable buildings from senior living to multi-family. They may be more expensive than some other brands but the ROI comes sooner and is larger due to high performing windows and doors (Passive House Verified with some of the best thermally performing windows on the market in the US). We make no claims that our windows are the cheapest, however they're up to 40% less than aluminum windows while being 20-30% more energy efficient. We hope you found a product that suits your projects needs.
6. Lowe's Home Improvement - Washington
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4
1968 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
