Best Nursing Homes In Washington Near Me

Doretha Glasgow: My brother was at Inspire from Jan 19, 2022 to March 20, 2022. There were some small adjustments. But, he got settled in OK. Niki in the finance office is the reason why I am giving a 5 star rating. She was extremely helpful and proactive in assisting me with various concerns to get my brother an extended temporary stay at Inspire while awaiting the assignment of an aide to assist my brother when he came home. Niki helped me to coordinate efforts with other respective Inspire personnel, and was extremely instrumental in assisting me with information needed after my brother's discharge. Yes, other personnel at Inspire was helpful because it takes a team. But, Niki was the shining star that elevated my rating from a 3+ to a 5 star. Niki is a caring and sincere professional and makes herself available via her cell phone after hours. Bravo to Niki for making Inspire a place where families can bring their love one. For these reasons I would recommend Inspire to others because they (especially Niki) strive to make their love one's stay a 5 star rating.

Tim Wilson: My experience at Inspire has been a nightmare! If I could give this center a rating lower than zero, I would! My mom was discharged from a hospital to this facility. She had a bout with COVID pneumonia, and was sent to Inspire for rehabilitation. I was advised by staff members there that she was recovering fine, and receiving physical therapy. I have difficulty understanding many staff members because they have heavy accents. Long story short, my mom could not walk, yet I was informed that she could walk, as well as climb several stairs. When I picked her up, she didn't have the strength to stand on her own. Please remember the name "Inspire", this place should be shut down immediately! There are probably better facilities operating in third world countries.

Yarnell Nassirou: I"m employed at Inspire and its a GREAT place to work. The staff is very welcoming and family oriented. The residents are so lovable and sweet. If you have a loved one that needs assistant living, they would be in the best hands of care at Inspire.

Priscillaq Wilson: Is there a rating for less than one star? This place completely dropped the ball when it came to the care of my elderly mother. I'm convinced the employees have a "storyline" that they are consistent with in telling the families that their loved ones are doing fine. My mother said the workers constantly told her to "just lie down" ALLLLL the time. How are you rehabilitated if you're mostly lying down flat on your back. Most days she was so heavily doped up she was talking out of her head, seeing spirit cats as she describes it. Saying that dead animals walked the floors nightly. She couldn't even walk when we got her home, as well they discharged her on a cold and rainy day wearing only thin pajama bottoms, bedroom slippers and a short sleeved tshirt. Even though the family provided warm & proper clothing they refused to dress her properly. I could go on but please as a warning find elsewhere to take your loved ones or atleast do a complete research on these facilities. This was/is shameful. They call themselves INSPIRE. How?

Lita Isaac: If I could give this place a zero to leave a message I would. If you love your love one DO NOT LET THEM GO TO THIS PLACE!!! My love one was there 2021 and now in hospital because of being there and not being taking care of properly. FYI my mom passed away after being in their care and they did not take care of her like they should.

Mariana Tangwa: My sister was at this Nursing home, the employees are dedicated and willing to help at all times. The environment is clean and homelike. My sister recovered within expected time frame. Thank you team Inspire.

Adrienne N: My mother was admitted to Inspire over a week ago as part of her rehabilitation process after knee replacement surgery. It does not give me any pleasure to post a negative review, but my mother's experience here has not been anything close to what other reviewers have stated on this platform and I don't wish to have any other person's loved one experience what my mother has over this time. I will say that my mother looked to me and my sister for assistance with selecting a facility after her surgery. Since pandemic protocols don't allow physical visits, we based our decision on this facility's website info and reviews such as this and have regretted this decision ever since. The facility looks nothing like the pristine pictures on the website. My mother has been served food that has been inedible or lukewarm to the point where I needed to send her a care package from Amazon to ensure she had something to eat. She has been treated as if she has comprehension issues, she does not and this is not why she is in the facility. Understanding that we cannot visit her, I still needed to drop off clothing and personal items and was "greeted" by a very unfriendly gentleman at the front desk who acted like I was bothering him to look up my mother's information to find someone to bring her these items. Thankfully, I saw someone I knew personally who works here and was more than willing to assist (she has been the only bright spotlight in this whole ordeal). The straw that broke the camel's back was that my mother had a follow up doctor's appointment at GW Hospital and was told that the facility would make arrangements to take her. She missed this appointment because a staff person didn't want to take her. On top of that, the facility rescheduled her appointment without telling her. She only found out about this when she called the doctor's office herself to reschedule. Needless to say, I am looking to discharge my mother from this facility as soon as possible and cannot, in good faith, recommend this place for anyone's care. Update 10/5/21: I received a call from the Nursing Administrator for the facility who called to apologize for the care my mother has received. He has assured me that he will be addressing the issues with his staff and has made himself available for the duration of my mother's rehab here.

Charles Nji: Great people. Great environment. I don't regret working here. Will encourage you to refer your relatives to inspire both for employment and residential purposes.

Ifesinachi Irika: I have worked in some Nursing homes in DC,but Inspire Rehabilitation and Health Center is outstanding in welcoming,hospitality and level of cares given to Residents and employees is mind blowing.

Marsha Brown: I am writing this note to let Stoddard know how much I appreciate the care they give my love one. My rating is a 4 plus some. So I’m giving them 5 stars. My mom is 95 years old and has been with Stoddard for more than 5 years. First let me say no place is perfect and neither is Stoddard. Yet in their perfect imperfection way they are there for me and mom. It has been proven during this most trying times when I have to look at mom through a glass window or see and hear her voice on Google duo. It’s the inflection in her voice when I hear her say ‘dear’ to me or her care giver, it is the coloring in her cheeks, and the feisty ness in her voice. It is the reassuring conversations with the Unit Assistant, the Head Nurse, staff nurses and technicians, the security guards, and other medical professionals and housekeeping. It is the reassuring conversations with social services, physical and recreational therapy who answer my most urgent and often demanding questions. It is the virtual conversations and window conversations that assure me that mom has not lost her spunk. Not a perfect place, but the right place for my mom. Yes there are times when we butt heads, but all in all I want to Thank you Stoddard for caring for my mom.

Melanie Howard: This was once a great place for our loved ones. One of the Mothers of the church was in this nursing home for a few years. She often spoke of the poor service they give. They do not give proper care to their patients. In the midst of the Covid-19 pandemic the service has not improved, but rather gotten worse. Apparently some of the staff members were infected with the virus. The families were not notified properly. As well, some of the patients started to become infected. When this particular patient became ill her family was told that she was simply resting. After days of bed-rest for an otherwise active person her family insisted they take her to the hospital. It turns out that she tested positive for the virus and died the very next day. Our elderly citizens deserve much better care than they are receiving, especially from a home that has spiritual foundation. Please find another place to put your loved ones. We need to report this atrocious level of care to the Healthcare authorities.

Jonathan Zucker: Very dissatisfied with this place. My mother went here when released from hospital for rehabilitation. The first day there they lost her hearing aide and acted like it was mother's fault. She is 94 and senile. Staff was actually very nice but way overworked. There was one nurse on the floor for almost 60 patients. He kept apologizing saying it was just him and a couple of Nurses Aides who were pleasant but not particularly competent and stretched way to thin. They seemed to just line the residents up in wheelchairs in the day room and leave the TV on all day. No real activities. The therapists came around regularly but did the bare minimum. Seemed to be just checking the box that they showed up and did the therapy but did not really extend much effort with the patients. I could not get my mother out of there fast enough.

Lauren Brittingham: After speaking with the Admissions, I find that this may not be a good place to leave my loved ones. My conversation with the African nurse in admissions definitely deterred me from even wanting to bring him here. Her tone was very negative and she seems like as if she didn't want nor feel like helping me. She was very combative. Instead of seeing the best possible way of assisting, she prevented me from wanting to go further with her. I had to ask to speak with her supervisor because her customer service was that poor and unprofessional.

Carol McLaine: As someone else said, sorry I forgot the name, it is like public school compared to private. Her former home had a nice "Night Club" night with live music and even served a glass of wine to those who wanted to partake. This place, looked like the food was good, but didn't look like it provided much in the way of activities. Staff is going to be, like staff always is, some have bad days, most most want to be best.

Roslyn Ortiz: This place should either be shut down or upper management needs to be replaced. The staffing is inadequate either because they are incompetent or there are too few employees on any given day. The human resources department is a complete joke. They don't protect the staff or the company. They use bias when handling an issue when it arises and do not provide the proper training or disciplinary process to ensure accountability. There was just a physical assault committed amongst staff last week. The staff is getting together to report multiple safety violations (workplace violence included). How can the patients be safe in such an environment. Lastly, this is a "Baptist" establishment...shameful! Close it down or clean it up!

Rhonda King: They lack help and some of the staff is professional and some need to be retrain.They don't have enough compassion like they should with the residents and some of the staff talk any kind of way 2 them. U always have to ask them everything about what's the next move they're doing with your love one because no one never calls and tell you anything,but when u get on them they just lie to family saying they're doing this and that but aren't doing anything but taken their money. They don't give my mom her financial statement every month like they should nor is she getting the therapy like she should because I feel if they'd real therapist in there like the hosp rehab my mom could possibly be some what talking walking and trying 2 eat something. The majority of the staff is lazy just there for the paycheck but I can name about 3 nurses and 3 cna's that really work hard for my mom and 1 cna that don't work with her. If I really had 2 rate this nursing home they would get negative zero 4 services and 10 because the building is clean and nice. I can say my mom don't have bed sores and they keep her skin pretty.

Derrick Haynes: For rehabilitation and long term care this facility is excellent. It's more like a home away from home. The staff displays kindness and dedication at every level.

Yesenia Argueta: If i could give this place a negative 10 i would. The staff isnt compassionate at ALL! my grandmother hides milk in her cabinet because she says they "forget" to bring her milk. Her breakfast is always cold, they feed her when they want. Worst part is because she speaks little to no english she doesnt get the care she needs. They disregard her completely and never leaves her bed. PLEASE AVOID BRINGING YOUR LOVED ONE HERE!!! our elders deserve better and this place is DISGUSTING!

Marz Salazar: Don't take your loved ones here!!! My dad was taken here for rehab from the hospital he was at and this rehab center did a very poor job communicating with the family and taking care of my dad. We were informed no visitors were allowed due to Covid quarantine of the patient and they sounded annoyed at times when we would call them for my dad's status. My dad would tell us he wants to go home over the phone because noone was helping him and it takes the staff a long time to answer his calls!! He was practically paralyzed. He said he fell off the bed twice and NOONE came in to help him right away. He said he waited so long for help even after screaming and pushing the call button so many times!!!! Then they called us one day and told us my dad was being rushed to the hospital because he was lethargic and unresponsive! He went to the hospital and they found out he had pneumonia and had to be put on the ventilator. He passed after about a week at the hospital. Now I'm wondering if the rehab was attentive enough to give my dad all his medication, did they help feed him? Did they check up on him often enough to see if he was ok? How many times did his help call go unanswered? I'm so angry with this facility so please if you want your loved ones to be well looked after, find another place. DO NOT take them here!

Imhotep Yakub: This hospital is absolutely horrible. They traumatized my 90 year old grandmother who was admitted here due to testing positive for Covid-19. They kept her isolated which I completely understand, but I have no doubt the amount of attention she received was few and far between. My reasons and proof for why they traumatized her were made clear when my grandmother got back home from the hospital. I would call multiple times a day asking to speak to the nurse practitioner to get an update on my grandmother and either the nurse practitioner was busy on the floor, hasn't arrived yet or she's not answering to pages. After days of not being able to get any updates eventually someone called me at 9:30pm to tell me that "your grandmother is doing fine". That was pretty much it. They don't volunteer any details at this hospital so unless you know what to ask don't expect to be in the know about how your loved one is doing. I would send emails politely asking questions and they rarely got answered. The only time they were answering my emails is at the beginning when they needed me to sign all the paperwork. I was told I could visit my grandmother in person by the activities coordinator and then when we arrive they tell us we can only Facetime her. Here are some suggestions for this hospital: 1. Communicate to the family of the patient exactly what level of communication they can expect. Make it clear that you can't keep up because of Covid-19 if that's the case. 2. If a nurse makes the rounds daily why not send a quick blurb even a text message or email to the family about how the patient is doing? 3.If you have a patient in Covid isolation I think the family deserves to know exactly what is going to happen, it's not a normal situation. 4. Have an assistant or someone who's sole job it is to communicate information between the nurses/doctors and the family of the patient if the nurses and doctors are always so busy. 5. Don't release a covid-19 patient without making it clear that you didn't test the patient for covid-19. The bottom line is that we as African Americans should question all the services that we get and start to realize that many of these companies in our communities don't give a damn about us. We receive such a poor level of service and I think we are used to it. I'm not. I will make sure I look at hospitals NOT in my neighborhood next time, they don't deserve your trust and especially your money.

An X: I would give this place 0 stars if I could. My elderly father caught covid here after transferring to recover from a minor surgery. He went from walking enough to return home in a week to an unresponsive coma. The last time I was able to speak to him, he told me that some of his caretakers were rough with him by yanking him around. I wish I had sent my dad anywhere else. I'm pretty sure he'd still be alive today. I'm not interested in a canned "SoRrY uR uNhApPy" message from the facility so don't bother. The care was substandard and ya'll knew it. You did not do your best for my dad and you ultimately failed him as a elder from the community. I will never forget, I will never heal and I do not forgive this place for anything. Put that on the books.

Darlene Brown: I will say try to visit your love one everyday, keep track of there medication intake because some can come up missing along with there clothes. Some of their nurses are very good at what they do and you have some who just know enough to get by. I will keep everyone in prayer and hope that they make it out there in better health.

A Gillis: This is my Second time here at Fort Washington rehab and once again everything was great. From my doctors on down to the all the staff. My GNA's in the morning and 3-11 shift have become my second family. Recreational department is really on top of there Game. The care that they give to The patient is great. We went on field trips , play bingo, have cooking class and have arts and crafts. I'm really going to miss them. And let me not forget Maintenance department. Mr Hunter and crew are about there work. One day he stayed all night after a storm knocked out the lights. But he and his team got together and fix the problem before they went home. Last to say The therapy department is on top of the game make you feel right at home while getting better😍much love always.

Jackie K: This place is getting worse new staff don't no the resident will leave them on there own not aware of how they take medication. They are unstaff on the weekend and the gna do not check on resident on a regular. The food is terrible food is under cook. Then breakfast this Sunday at least for my parent was one egg one piece of toast cut in half. Remind you dinner saturday was 5.00pm weekend no one at nursing station. I will miss Ms evita. There are two Gna on the first floor they give there all and some. This place has to change

YVONNE MASON: This place as I walked in I could tear everyone care about their customer just all smiles on everyone's face made me feel like I was special how they took care of me each and everyone no complaints and I appreciate to one and all thank you beautiful ladies and gentlemen thanks for the kind heart l much love thank you all

Carolyn Jackson: Awful! Unprofessional staff, rude, lack of compassion, and just a general dereliction of duty. Whether in person or over the phone there seems to be no accountsbility. Many times I have witnessed the patients unattended in the lunchroom. The odors in this place shows that improper changing and timely changing of patients is no a priority. The food is prepared on the basement level by the time it reaches the third floor its cold. Activities and field trips are limited. When you have an issue they band together for a cover up. This is a hell hole.

Foster Butler: The nursing is terrible, my mother now has bed sores and had someone else's name tag on. The director is horrible and the staff has lost many personal articles such as dentures, eye glasses and clothing. If it wasn't for the state mandating that she needs 24 hour care she would never be in that dungeon !!!!!!

Paul Eubanks: When I had to locate a place to take my mother to for comfort care this was the place that was referred. I must say that I was not able to think of myself, my attention was on taking care of my mother. The administration staff from day one all made sure I wanted for nothing. Every day I went to see her she bathed, clean, comfortable and she was always checked on by the staff. When my mother transition the staff called with grace and understanding and respect. My concern was that she would not be taken advantage of and that she was treated with respect. I hope that no one would go through death of a parent but that is not realistic. It will happen and when it does I feel this is the place to place your loved ones in the hands of people who have a heart for the elderly and a true love for people. I have a great discernment for people and I can honestly say there is a spirit of love the dwells in the home.

Wanda Stewart: The staff is nice, easy to communicate with and they seemed to care for my love one. Although, I would feel better if I was ablevisit. But overall I am pleased with the service.

Phyllis Harris: Very nice...at first. Was supposed to be a temporary care situation for a person with a broken ankle until she could bear weight on it. Seems THEY want to delay her leaving because they miss her assessments at the hospital that monitor her progress. Delaying the care she needs so she can be deemed LONG TERM. Sneaky management style while personal care folks are very nice!

Fiayl Ramber: At first it seemed like my grandmother was getting better the first week she was there. She'd only needed to take care of the gout in her foot and it went away with time as it was suppose to. However, they wanted to make sure she could walk again which was reasonable. As they did, she started feeling pain in her foot again. Note: The gout was long gone by now. So instead of letting her rest her foot until they diagnosed if something else could be wrong, they still have her undergo physical therapy. She was even shaking and still in pain yet they still had her do things like trying to stand and lift her legs. The pain went down one week but then come back almost instantly and now with her suffer UTI (Urinary Tract Infection) and constipation. Yet they still try to suggest her to do things she probably shouldn't have done in those moments (like turning over on her sides). They didn't even know she was suffering from constipation until they tested her blood. It's almost a month passed, her constipation and UTI were dealt with due to some laxatives they gave her. However, It shouldn't have been 2 weeks of her suffering though just to finally figure out she had constipation. She was constantly saying she was in pain. My grandmother even told me they wouldn't come in at the right time to give her her pills. So now it's near the month's end and she's still in pain from her feet swelling up from neuropathy (damaged nerves in her feet). A doctor and nurse have to come pass and send her to another hospital entirely just to diagnose her with it and deal with it... This was suppose to be a short term stay for her that probably should've taken only 2-3 weeks yet it's been a whole 5 instead. Now the other hospital supposedly told my grandmother she should not be trying to exercise her foot while her feet are swollen like they are but when she gets back to this Seabury place, they want to have her exercise despite the other hospital saying she should only take her meds and advising against exercising because the pressure could wind up making it worse. We tell them and tell them not to but these selfish and stubborn therapists insist on her moving out of bed to do stuff. Mind you, these are the people who left her in a wheelchair while she had constipation. They weren't even trying to be very careful with her since she was extreme pain when they tried to change her. Even one of their employees said it's kinda hell working there and they can barely tell them anything. It's their way only and that's what works for them. They were sooo lazy, ignorant, and rude to me and my mom. From this experience, I could only suggest this place if either you have no other choices for the person, treat this a retirement home, or if the person has a very small list of symptoms. I would not suggest this place to someone who simply suffers from diabetes or history of nerve issues. And especially not for someone who's suppose to be there "Short Term" as they said.

F H: This place is severely under staffed health really lacks at this location. Your love one will be served cold food, no daily activities for seniors. Basically they will sit inside of one room all day . Use at your own risk to your family member.

07161965 Williams: It's fine when i spent time with my mother and that live there.

Michael Malone: Always short of staff and underpaid/overworked CNAs. DO NOT WORK HERE!

Ana Mariel Moran: People is very rude🙁

Zenobia Harris: neex to get it together.

Pam Kaplan: My Mom and I made the decision in January, 2020 to try the Grand Oaks’ 60 day Respite Stay Program as a way of “testing the waters” in her transition to a retirement community environment. We were both impressed with the level of personalized care she received with occupational and physical therapy as well as the friendliness of the staff and the true neighborhood feeling – including social activities and fine dining! In March, she made the decision to become a permanent resident of Grand Oaks just prior to the COVID 19 “stay at home order” from the DC Mayor. Initially, I experienced some trepidation; the media accounts of the rampant spread of the Corona virus among elderly populations was downright terrifying. But, I was constantly reassured to know my mom was safe at Grand Oaks – especially with the proximity to Sibley Memorial Hospital and Johns Hopkins. I am so grateful to the Director, Laurie Henley and the entire Grand Oaks’ team for their professional leadership, creative problem solving and “above and beyond” efforts for keeping my mom well. As a family member, I receive regular email communications with the latest status of the residents and the facility, including regular COVID testing for all. Laurie recently hosted a family webinar where we heard from the team leaders of each aspect of the community and we had an opportunity to ask questions. I know that the safety and well-being of my mom and her fellow residents is the top priority of the entire staff – whether its providing help in setting up telemedicine visits with my mom’s doctors or even in lending a hand to set up her TV so that she can tune into the Washington Nationals games – everyone really tries to be there for my mom. That is reassuring, especially when I know that I cannot be physically present with her now. In spite of all of the COVID 19 uncertainty and the safety restrictions in place from the DC Government, I believe that Grand Oaks is doing a great job. And even though it still is too risky for visitors to come into the facility, we’ve all found new ways to communicate with our loved ones.

Andrew: Grand Oaks is a stand out community. They show great care for the residents and commitment to detail. Residents are always smiling and looking their best. There are fantastic food choices for the residents during meal times and the activities provided give the residents a high quality of life.

Al J: Overpriced and misleading. We really wanted to like this place, but moved because of all the issues. The kitchen was shut down for several days due to "vermin infestation". We went weeks with no hot water in the apartment. The elevators are regularly out of order. The staff turnover rate is very high, indicative of deeper problems with the management and institutional leadership. If you need any actual care they tell you to hire a private duty aide, driving the expense to unsustainable heights. There are better options in the area when it comes to care, cost, comfort and safety.

Tina “Angel” Swope: I visited my great aunt yesterday and had lunch with her. I had never been and was VERY impressed! Everyone was so friendly, the residents were all smiling and the food was excellent. It put my mind at ease seeing how well they care for residents. You can tell they like what they do.

Pamla Moore: Management is great. Servers in dining room are very accommodating and friendly. The meals are remarkably good. Apartments are roomy and well cared for. The font desk staff is very helpful and knowledgeable.

Christopher Fromboluti: My then 97 year old mother moved to Grand Oaks a year ago and she has had an excellent experience at Grand Oaks. The staff are knowledgeable and friendly and the facilities are like a good hotel.

B Redds: The residents just don't know how much oil and unhealthy practices and violations that goes on in the kitchen hostle work environment the cook is nasty to the waitress and dosent wear gloves also saw him throw broccoli in a steamer without a pan the bottom was nasty shame on them..

Kim F: The staff at Lisner is so caring and takes such good care of my grandmother. The consistent communication with our family is greatly appreciated. I constantly thank them for all they do!

Lovelastsalways Haalan: The best staff in the business. I moved to TN and my mom has continued to receive the best care. My family is grateful

Mya Ferguson: A fantastic facility. My dad was in the rehab facility portion and he was well taken care of. Lisa and LaToya are extremely helpful. The food was tastey and there were lots of activities. I highly recommend them to anyone that is looking for great care for their loved one.

Veronica Mason: I can't even begin to gather up all that I'd like to say about this beautiful facility! It's enough that the grounds are breathtaking, when you go inside you're given a warm greeting and it's pleasing to all of your senses. I didnt know what to expect knowing my mother-in-law was now a patient here...but guess what she isn't treated like one. She's treated like she belongs to this wonderful family of people who not embrace the work they are doing, you can tell they LOVE what they are doing and take their job to heart. That's SO important! Lisner is a HOME that makes you feel right at home! That should be their motto. (Make sure I get the credit, if used😉) I thank God for bringing this place to us, because it's not easy seeing a loved one's demeanor and life change before your eyes. We ALL know at some point we will get older and can no longer do for ourselves, but what we don't know is if we'll be cared for and given a quality of life, by loving nurses, doctors, aides, speech and physical therapists, custodians, case workers, dieticians, etc, who understand that "life matters", until God feels it's your time to go home! If you're in search for a home, rehabilitation and assisted living care, Lisner in Washington D.C.is highly recommended 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 My mother-in-law passed in 2019, but she transitioned with her dignity and respect. Most importantly, where she wanted to be. Thank you Lisner.

Delores Wallace: They are one of the best places that take care of your family like their family. When your loved ones are happy you happy and they safe from evilness that Occurs in those types of sitting.

Jennifer Lee: Great place if you don't have a lot of money for care. The staff is excellent and the facility is shabby chic and elegant. Very clean.

LaVerne Madigan: Amazing, clean, and absolutely perfect

Bernarda Tally: Grateful for the superb professional service providers for my parents.

Sheila Shelto: Love the staff and the facility 💞💕💞

Karen Lamb: Ingleside has done a superb job of handling the safety of its residents during the pandemic. The facility is beautiful, with every attention to detail and design, and the staff at ALL levels are extremely friendly and helpful. Management makes every effort to communicate with residents, both the good and bad news. Maintenance response has been slow but is improving. There are not many social or intellectual events, but that is understandable in the current climate. Our main problem is with the food, which is delivered to your door and has to be nuked. It would be desirable to have a meal plan that is more flexible (say, two or three meals a week), so that you don't lose money every time you want to do your own cooking. Otherwise, Ingleside was well worth waiting for during the delayed move-in and we are very happy here..

Gretchen Willson: My husband and I were grateful that the timing of our move to Ingleside occurred about 2 weeks before move-ins were halted due to the Corona virus. We had a taste of what normal life is like: meeting new neighbors in the dining room, assorted exercise classes and the Friday lecture programs. While we are still dining (room service!) in our apartments, there is life outside of our new walls. We have continued to meet new people as we are not restricted in the out of doors, other than the proper distancing and mask wearing. Ingleside continues to look out for us and we are so happy that we no longer have to worry about whether a tree is going to fall on our house and other worries over home maintenance. For us, moving to Ingleside couldn't come soon enough!

Elder Witt Wellborn: After living in the neighborhood for almost 50 years, we moved in late September into one of the new Independent Living apartments at Ingleside Rock Creek. In what is admittedly one of the most stressful years ever, the move was amazingly easy. Ingleside had provided excellent orientation for those of us moving in and referred us to many helpful resources. And we found ourselves immediately "at home,", despite the limitations on social interaction which are in place here as well as in our larger community. While we cannot gather with other residents for meals in the dining room or other eating places within the complex, everyone -- staff and residents -- is very friendly and eager to meet each other. It's actually a bit like the first year at college, although due to masks, I must confess that I have introduced myself several times to the same person! Staff and residents do a remarkable job of getting us together via Zoom -- to meet each other, discuss books, exercise daily, ask questions of management, hear interesting speakers and share musical performances. IRC actually models "engaged living;" it's not just a slogan. For example, today's Washington Post spotlights a new program through which residents are volunteering to mentor staff members' children. .

Lucia Hatch: WE moved to Ingleside Rock Creek this summer looking forward to meeting a group of really interesting residents and enjoying good meals and fine company. Covid has greatly limited the mingling and community dining, but the apartment we moved into is lovely, and the staff could not be more helpful, friendly and responsive. There are plenty of opportunities to get to know fellow residents through the ubiquitous Zoom meetings and outdoor socializing,, and by appointment, I can continue to stay limber at the fitness center. The campus is beautifully landscaped, with a lovely path to next-door Rock Creek for the adventurous.

J. David Willson: My wife and I chose Ingleside because of its reputation as a premier facility and its park/urban location adjacent to our neighborhood of many years. We moved in at the end of February and had about three weeks of "normal" living before covid-19 shut down our dining room and many of the activities which we had come to enjoy and appreciate. While the restrictions have restricted our ability to get to know our new neighbors, we have felt protected and well cared for during this emergency. And zoom has helped us enjoy a modified experience. We really love our sunny, roomy, and pleasant apartment and getting used to this new living style has been easy. The food is good, with lots of variety, the staff is friendly and helpful, the surroundings pleasant (the interior public spaces, the landscaping and "ravine" natural area, and the neighborhood), and the residents are an amazing collection of people from different and interesting backgrounds.

Marna Tucker: “My husband was severely disabled and I had just retired from an active law practice. My world was getting smaller and smaller. Then we moved to Ingleside at Rock Creek and my world opened up. Our future care was assured in this beautiful continuing care community. I tried new activities outside my comfort zone—poetry reading, new exercise challenges, fascinating discussion groups, art lessons, evening cocktails with new friends in the lovely landscaped courtyard, walks on the trails of Rock Creek. Even with the Covid 19 restrictions, my world grew larger and larger. We were protected and cared for. My burdens lightened. My days brightened. Ingleside at Rock Creek was the perfect choice for us.”

Dee A: Very disappointed to see how ingleside undervalues it's employees they have some people that have worked here for more than 25 years and yet still have little to no recognition for it. And now they have declared a mandatory to receive the vaccine. They have gone as far as to say that if you do not get vaccinated they both find it as a resignation. Making people choose between their livelihood and their beliefs.

John Marshall: Even though Covid19 disrupted IRC's schedule for occupancy of the new buildings, we were kept well informed and our preferred schedule was accommodated. The IRC Marketing Staff and the Move-In Manager were very supportive. The Food Service has managed to deliver meals from a good selection of entrees in spite of the necessary closing of the dining rooms. The Maintenance Staff has been excellent in making adjustments which are inevitable in a newly constructed facility. The wait-list has been long but we are delighted with our choice of IRC as our CCRC home.

Vicki Mongiardo: I can't thank Lorie and Damien enough for helping my husband get into Rehab at Ingleside after his hip replacement surgery. It was such a blessing for us. We were efficiently guided through the entry process and warmly received by staff on Saturday. Kenneth was especially helpful and kind in getting us settled and providing lead nursing care during his stay. We had a rough few days at first with night chills, sweats, reaction to medicine. etc. but things slowly Improved. He began feeling optimistic about his recovery and worked hard. He had lost his confidence, since both of his knees need to be replaced and he felt unsteady. I was elated when I saw him walking for the first time without a walker. The therapists, nurses, aids, social worker, dietitian, and staff were all helpful. Suggestion: They could use more nurses and aides especially at night to reduce response time especially for new patients who are in the early stage of recovery. The food was surprisingly both healthy and very tasteful. There is no way that I was in any condition to care for my husband at home nor could he or I feel that he would be safe there. We are so glad that Ingleside was our first choice for rehab. We had a chance to get some air and sit in the lovely court yard. We also met a few of the residents who were friendly and welcoming. Based on our experience, we are considering the possibility of joining the Ingleside community in the future.

Garth Green: While the facility itself is nice and the accommodations acceptable, I have serious reservations about the quality of nursing and medical care my mother is receiving there. The nurses and nurse assistants do not have the basic competency to empty, clean, and reassemble an ileostomy bag. My mother has been there for over 2 weeks and no one has been able to perform this basic function. It is disappointing and sad to find my mother in soiled sheets due to the lack of skill among the staff. I wish we had sent her someplace else. The head nurse tells me everything is ok and getting better but it has not.

Phil Soriano: Caroling for our fellow residents in long term and memory care. New Year’s Eve dinner with apartment neighbors.

Geoffrey Cheadle: Knollwood is not a "nursing home." Rather, it is a Continuing Care Retirement Community (CCRC), which includes various levels of elder care. The words "nursing home" give the wrong impression!

Vincent Rigdon: I agree with Geoffrey's comment. The official name is "Knollwood Military Retirement Community." Google should just use the official name, IMHO.

Susanne Mackie: My mother has rehabbed at the Hebrew Home twice once in 2018 after heart failure and currently in 2022 after a back injury. The PT/OT and nursing care are caring and professional. The 24 hour physicians are responsive, competent in complex medical management and available. The physical plant is clean and the meals well prepared. The visiting policies are vigilant yet flexible. A nursing home is never an easy choice, but you can feel confident that the Hebrew Home will work with you to give your family the best care possible. A big thank you to all the staff.

Linda Li: My mom was just admitted this past Friday afternoon (June 24, 2022) where there aren’t any services offered until Monday! What is that purpose?! The social worker liaison is looking to make money and does not have the best interest of the patient. She should have been admitted on Monday so she can receive PT and OT! I trusted the word of Masuda from the Hebrew House that my mom will have exercises to do when she arrives, she will have a big room and plenty to do. It’s anything but what she said. Upon her arrival, there wasn’t a table for her to eat on. Thankfully, I came there soon after she was dropped off to advocate for her to get a hospital rolling table. After a meal, there is NOTHING to do but sit & NO ONE to show her exercises or anything! She just sits until family or friends visits, and still will be sitting. My mom is vegetarian and the menu is not suitable for her palate. For breakfast, lunch and dinner there are no selections, you get what you get. Lunch was shoe leather chicken & dessert was canned fruit cocktail. The room is extremely small. The staff said she cannot walk around in her tiny room but sit. Her legs are getting weak. The whole point of her receiving rehab is from a fall & to begin walking again. She was walking some at the hospital. Her bottom is sore from sitting. Soon she may have sores. What do they care?! She is not allowed to shower. Can you imagine your loved ones not getting help to wash their areas where the urinate & defecate at all? My mom says she waits & waits after the bell for the nurse is rung. It’s awful over here! Please choose another facility. I should’ve not chose this place!

Brenda Baldwin-Marshall: Hebrew Home of Greater Washington’s Rehab. Services is a 5 Star program, in large part due to the excellent skills and leadership of Mr. Anand Balasubramanian, the Director of Rehabilitation Services. Our loved-one received Post-Acute Care at this facility, Their total team approach includes the staff, patient, and family. Mr. B’s knowledge, compassion, and willingness to listen to the needs of the patient and the family resulted in our loved-one making tremendous gains! I cannot say enough on the excellent Rehabilitation Services our loved-one has received from Daniel Miranda, Physical Therapist at Hebrew Home of Greater Washington. Mr. Miranda’s expertise, skill, caring nature and positive personality resulted in our father making continuous progress throughout his post-acute care. His mobility gains motivates him to continue on his path of independence. This is not our first post acute care program, therefore we are able to fairly assess facilities, staff and progress. Again, Thank you Daniel Miranda! There are many challenges we all faced during the global pandemic, but consider the hardships of our Seniors and the post acute care facilities. Hebrew Home of Greater Washington faced the same challenges, but the needs of our loved-ones continue to be a top priority for the staff. One “Shining Star” is Scott Fernandez, Occupational Therapist. Scott provides quality therapy and builds positive relationships while meeting the individual needs of each resident he works with. Thank you for truly making a difference in our father’s life!

Jane Porter: Facility/lobby looks nice when entering. The rehab resident room floors are like any other rehab facility layout. The staff is just ok. Most of the resident care staff makes visitors feel unwelcome rather than an integral part of the process to help their loved one get better. The staff does the bare minimum to get by regarding resident care. I could easily say the dining and housekeeping staff works the most except for exterminating the roaches in the staff lounge The nurses are just adequate overall - residents are showered when it's convenient for the staff. There are some shining stars in the nursing staff, but too few. The rehab staff (PT and OT) has only one personable therapist. The other PT/OT therapists are rude, condensing, and seem uninterested in patient outcomes or helping the patient/resident achieve predetermined outcomes within their plan of care. The rehab staff makes it very challenging for residents. They never keep schedules. If the resident has dementia, it's a challenging dynamic as the resident with dementia may think they forgot when they had a set therapy time, but the therapist failed to keep the prearranged time or let the resident know the schedule has changed. All violations of OBRA. This facility could easily be the best in it's class, (the USNews report giving high ratings is biased as it's a paid review), but the staff needs sensitivity training because the Hebrew Home is warehousing rather than truly caring for our most precious commodity, the elderly!

Joey Estrella: My Father fell and broke his hip and he needed extensive rehab immediately from the hospital after having a major surgery. Brenda Rice, the VP of Operations suggested that my Dad receive the rehab at the Hebrew Home because she was confident that Dad will thrive in the community. I called the Admissions Team led by Jennifer Bunting who made sure that my Dad would be in great hands. She put me at eased. Then I spoke to the Executive Director, Le'Shawn Bailey as well as the Director of Nursing, Olivia Kitcher-Yamikeh. We communicated through email and they assured me that Dad is going to be well taken care of. After, I spoke to the Director of Rehab, Anand Balasubramanian, who informed his team to make sure that my Dad receives the best rehab both OT and PT during his stay at the Hebrew Home in the Wasserman Community. Let me not forget the Physician group led by Dr. Gil. She made sure that her team visited my dad regularly and to answer any questions my family may have had. I am happy to say that My Dad is going home tomorrow! Thank you to the wonderful Rehab team and my family and I appreciate each one of you. I can't forget the most important team members who day in and day out made sure that my dad had the best care and services provided who are the GNAs/CNAs, LPN, and RN Nurses. There are too many names to mention but Thank you! Also, to our housekeeping team on making sure the room was cleaned, sanitized, and disinfected from any bacteria, germs, and viruses especially the COVID=19. To Summarize the experience that my Father and my family had, I am glad that we chose the Hebrew Home. They did what they said they were going to do. Action speaks louder than words and my family and I observed those actions through and through. Thank you Leadership team for all of your help and assistance. From the Estrella Family, Thank you to the Charles E. Smith Life Communities associates! YES, I do recommend the Hebrew Home for any skilled type of services as well as Rehab services! Truly yours, Joey N. Estrella, ALM- Executive Director of Landow House and Cohen-Rosen House by Charles E. Smith Life Communities.

Kathy Rout: 0 STARS IF THAT WAS AN OPTION. SAVE YOUR SELF THE HEARTACHE AND DO NOT I REPEAT DO NOT LEAVE YOUR LOVED ONE IN THIS HORRIBLE MISERABLE PLACE. From staff to senior management they are all terrible and con artists at that! Don’t expect your loved one to be taken care of properly and they will bring A LOT of unnecessary stress and confusion to you and take NO accountability. INCOMPETENT people who work here all the way up to senior management, money driven and no care or sympathy for case to case situations. RIDICULOUS lock downs all the time, no answers, everyone is unavailable when you try to reach out , good luck getting a hold of anyone or getting answers when you need them. THIS place is a dump asking for your money for bare minimum care. There are better options out there, don’t be fooled by this grimey place.

Maria Fleming: When I arrived I was taken to my room in a wheelchair where I sat for two hours waiting for someone to come help me into bed. While I was waiting my knee began to swell. I just had knee replacement surgery and was considered a fall risk. So I needed assistance to get into the bed. Eventually I just figured out a way to get into bed and thankfully I did not fall. The nursing staff were very incompetent especially with my pain management. I would sit in my room for hours in pain sometimes in tears because I did not receive my pain medication in a timely manner. I was only there for three days because I had enough. My incision was starting to bleed through my bandages because of the swelling in my leg. I called my surgeon's office as to what I should do and they instructed me to let the nurse know so that they could change my dressing. Without removing the old bandage the nurse manager started to put a clean gauze dressing over the leaking bandage. I told her to stop. Eventually I had to get the surgeon's office back on the phone and they instructed them step by step on how to care for and change my dressing. The only saving grace at this facility was the Physical Therapist. They did a wonderful job in helping me to get to the point where I was able to leave the facility early. The quality of care has drastically gone down since my time there just a little over two years ago. If I could give them a zero rating I would. I would not recommend this facility to my worse enemy.

Caitlin Brown: I have a loved one here and the care is abysmal. It was up to my parents but if I could choose a different rehab I would. They are so understaffed because of how poor they treat their employees that 12 hour shifts are mandatory. It is impossible to call and get information about your family members and the building is still in lockdown because they continue to have covid outbreaks. I have never been able to speak with or get a call back from any of the doctors. We were told that we should probably hire an aide because staff doesn't have the time to properly care for anyone. It's such a shame because this place had a great reputation but greed has certainly gotten the better of them. Please, if you have a choice, do NOT send your loved one here. I should have read the reviews and shown them to the rest of my family first. Look at the responses to the complaints. Every response is a canned message. They really do not care if your family lives or dies as long as they pay.

Norma Krupenie: I felt safe and cared for. I came in in a wheelchair and left on two feet. Staff is working very hard but always managed a smile to calm me when I was frustrated.

Chelsea Tucker: Very nice place. Clean, staff are very caring. The residents are nice. Glad my grandfather is there.

Andrew Goods: Creative Minds School is located on the AFRH campus. Granddaughter attends.

christian Vicent ray: Good place to work at supervisor are very nice friendly and food are good

John Blumer: I live there.

Stephanie Miles: Very clean best spot run like a well oiled machine they DO not play games have all identification or you WONT get in.

Kenneth McCreary: What a peaceful and green location located in the middle of the bustling City. I think most visitors who are not visiting the soldiers' retirement home are coming here to visit President Lincoln summer cottage, as I did. But it is a beautiful discovery to see the beauty of this location, which is on a hill and you can even enjoy views of the Capitol building.

Michael Paysour: I have been a fitness center specialist contractor on this site for more than a decade. I am honored and humbled to walk amongst the vets of this great country. They are well taken care here and I want to do my part to keep their fitness center fully operational. For anyone that wants to give time volunteering; this is the place. I learn quite a lot working in the garden. Also, it is my favorite place to eat; the food is great.

Galen Johnson: I am very glad I went. There is little to see, as the rooms Lincoln frequently visited have no displays, but there is a quotation on the wall where he wrote the Emancipation Proclamation.

RetroReclaimations Jen Benson: Visited Lincoln's Cottage with a small, homeschool group. Must say the Cottage was unknown to me and so glad I found it! Full of Lincoln history!! The leader of our group was phenomenal and able to adapt her lessons/lectures to All ages 5 to 40!! Fantastic and haunting experience. To imagine the soldiers on the lawn, Lincoln being able to hear the battles in nearby Virginia....chills. If you are looking for an authentic experience, visit Lincoln's Cottage, his presence can be felt hear more than anywhere in the city.

Renegade Graal: I don't think it should ever take more than 3 hours now(package still not delivered) to deliver a package, I will stay away from getting mail period in DC and It would be nice to give this less than 1 star rating, just horrible!

Drive N Dine: The service from this branch has become awful. In recent days no mail has been delivered. When it is delivered, it often doesn't arrive until after 6 p.m. If you attempt to call the line is constantly busy. On one occasion I got through and asked to speak to the supervisor. I was told that she was not available but would call me back. After 4 business days there has been no call.

Victor Fenwick: This office in occassionally not delivering my mail. In fact, I sometimes get other people mail, some with the address of 4821 Illinois Ave NW. This has been a problem for quite some time. When i call the office the phone is always busy.

Rosemary Rugger: CPO Rugger, Retired USN, WWII, Korean War, Pearl Harbor Survivor. We thank you for your service.

Michael Bell: Poor customer service. Zero accountability. Rude and unprofessional staff. Yikes!

Lilah Sloane-Barrett: No longer exists - apparently it closed a while ago.

David: Always delayed

Samuel McIlheran: Brat place like this on the east coast. The sisters are so kind!

Elizabeth Deen: It a real home!😂

Diedra Horne: My family member has not started there hilling because his leg swollan. they say he not doing pt but for real he swollan and he cant. there not sending him back to hospital. On the first day it took an hour for them to help him into the bed and put his clothes and he was sitting in the room on the bed so they can't said it was waiting for a room on the second day they forgot to feed him lunch the day after Christmas they forgot to feed him dinner it's so much stuff that they are doing to the people in there some of the people said that they don't see doctors my family members didn't see the doctor until almost a week later I understand this and it's close to the holidays and people are sick I have been up there to see him my other family members has been up there to see him to make sure he's ok something needs to be done either they need to have people out there who actually care and want to do their job I mean how did he try to change somebody with somebody else in the room and you know if they getting ready to eat dinner or breakfast or lunch I don't understand

naaa gem: I went to the facility on yesterday to see bout my sister whom was transferred after having knee surgery, What I saw was so hurt to see the way patients are being treated the hallways smelled of feces, the patients looked majorly depressed. My sisters room had falling plaster from coming from the window area. My sister wasn't given any medicine, no food. I ask, don't we realize that we all will get old and may need around the clock care in a nursing facility. We must do better by our parents, grandparents, aunts, uncles, brothers and sisters. Visit your family, ask questions, register your complaints. Nala Sedgwick did not post this review a sister of a patient at the facility now posted this review. The government needs to check on the nursing facilities now before our old continue to suffer

YMGM Meek: On my uncles first night they forgot to give him his meds also share a room with another guest. They have no sanitation equipment in the room. It’s just awful thank god he ain’t got to stay there no more than a week. Jesussss...

Sydney O. Garth: There is so much potential here but that potential will never be realized

Robert Cox: First of all, Community sold me a "bill of goods" when my husband was in the hospital and we discussed at-home hospice care. They told me that he could have at-home care until he became too sick to handle, despite the fact that their facility only had 9 beds.. They also said that he could be given an IV morphine drip at home. All of this turned out to be a lie. Once my husband was home, their story changed. They said he would have to die at home, and that for many people, this could be "beautiful." Sorry, but not for me. The last day a nurse came to see my husband, once set up at home, was on a Thursday. The following Sunday, his pain started getting very bad, despite being on very strong opioids. I called the hospice for a nurse to come out quickly. Two hours later (with no nurse in sight), my husband needed to use the bathroom. While in the bathroom, he collapsed. I just could not hold on to him sufficiently. I struggled to get him seated on the toilet. He fainted. (I thought I had lost him.) When he came to, I leaned him against the vanity and ran to my neighbor for help. He called 911 and helped me carry my husband back to the hospice bed (which was even more agonizing for him). The ambulance was there in 5 minutes. While riding to Washington Hospital Center in the ambulance, the EMT told me that he was severly hyperkalemic and that his bp was 45/25. (Yes, 45/25). Once in the hospital ER (another horror story), he suffered another 2 hours before they were able to get his pain under control, immediately after which, he passed away. No one should have to die like this in a modern city in a modern hospital. DO NOT USE COMMUNITY HOSPICE OF DC. THEY ARE THE WORST. I have already spoken to my lawyer.

Dee Robinson: This is not the place you would want your loved one to be.

Michael Miller: My brother-in-law previously had covid and was on a ventilator when he was transferred to BridgePoint. He spent three and a half weeks in the ICU in the LTACH unit before being transferred to the Sub-Acute and Rehab unit. The first day in the ICU, my sister-in-law arrived to see my brother-in-law half naked and covered with vomit. The nurse refused to clean him up, instead waiting for the orderly to do it. That seems to be their policy. In general, the ICU nurses seemed to be inattentive. Dr. Gohari, the primary attending physician, was good. She was willing to give us frequent detailed updates on his condition. Her weekend backup (Dr. Hansen) was not very familiar with the case and was not as helpful. Ernasha, the patient advocate, was helpful and responsive. Tigist (Admissions) was also good. Front desk personnel were polite and helpful. Nelson, a nurse, was very kind and caring. However, the case manager (Melissa) was extremely difficult to get hold of and didn’t really do her job. After leaving the ICU, my brother-in-law was transferred to the Sub-Acute and Rehab unit, which is a separate entity in the same building. We were not happy with that facility. It was very difficult to talk to anyone about his case. We were not able to talk to any doctor during the two weeks he was there. Mr. Mitchell, the administrator, did pick up his phone but could only get the speech therapist (Rebecca) to call. She was very helpful. In the two weeks my brother-in-law was in Sub-Acute and Rehab, they made no progress in weaning him off the ventilator, which is the most important part of rehab in our view. The respiratory therapists were not aggressively trying to wean him, only doing an assessment twice a week. The respiratory department was not even represented in the plan-of-care meeting. When we were finally able to talk to the respiratory director, she was not aware that he had had a successful CPAP trial the day before he was transferred to the Rehab unit. At one point, my brother-in-law tried to get out of bed and ended up on the floor. The side rails of the bed should have been raised but were not. Some of the nurses were nice, especially Pam, but others were not. Our biggest problem with the Sub-Acute and Rehab unit occurred about two weeks after he arrived. One night, we received a call from the nurse supervisor (Vola?) saying my brother-in-law was non-responsive and that they had called 911. They claimed that they had a signed document that said he should be provided with “comfort only.” We had to point out that a Do Not Resuscitate order does not say that at all and they should take him to the emergency room. At the emergency room, it was discovered that his catheter was plugged, resulting eventually in a urinary tract infection and septic shock. This apparently was a result of negligence on the part of the nursing staff. We sent a polite email to the head nurse (Dr. Quarles) and others asking them to investigate. No one ever responded to the email or to two follow-up phone calls. After recovering for three weeks at two different hospitals, my brother-in-law was sent back to rehab. At that point, we refused to let him go back to BridgePoint.

R Chiedi: To say my family and I were disappointed in the care my mom received at Bridgepoint is an understatement. My mom was there for approximately eight months. While on the hospital side, her care was sufficient and the PAs were amazing. However, once she was transferred to the short term rehab on the first floor, things got progressively worse. The communication was awful. Sometimes it would take days to get answers when we were literally concerned that she was going to die. They acted like they would get back to us when they had time with no sense of urgency. Everyone from the PT staff to the doctors acted like they gave up on my mom and could care less about her getting better. The doctors and staff would not listen to her family that are the ones that know best when she’s Experiencing changes. We assumed perhaps all rehab centers were like this, however we are so happy that we made the change to a new one. It is like night and day. The care and communication is 100% better. My Mom is finally happy again and progressing amazingly in her PT.

cari Buchanan: Absolutely horrible service by all staff towards someone who is unable to give them her own voice and they won't listen to her daughter about her care. Do not recommend

Tiffany P: Honestly, if I could give 0 stars of this place I would. My mom was brought here after she left ICU at a hospital in Richmond, and I thought they would be good for her. I was wrong. My mom wasn’t in the best shape however she was alert at times. Week after week we only saw my mom getting worse. This hospital seems to hire people with no heart, who can actually stand to hear machines beeping constantly and not coming into the rooms to check them and not give any human being the care they deserve. My moms stomach was bloated for 4 weeks, and it took her blood pressure dropping SUPER LOW for them to actually do something so simple as a scan after we made them aware that something is not right My mom is no longer at this facility thank God, but she’s in super critical condition at another place. Hopefully a better one that can give her the care she needs.

Nichole Saint Germain: What can I say? Only that this hospital brought my father back to life. COVID-19 almost took him and BridgePoint put him back together. The staff at BridgePoint National Harbor was absolutely fantastic. From the calls and facetimes we were always in contact and knew what the next steps where to get my father back. I want to shout out Erica his case manager, she always answered the phone set up meetings and listen to me cry when we had setbacks. I cant thank them enough for everything they have done and continue to do.

Trudy Moore: The care at BridePoint Hospital is excellent. There is a genuine consistent friendly and caring atmosphere. My husband has had excellent care during his stay. The medical staff are competent. His conditions have improved and we are looking forward to him going to a Rehab facility from here; thanks to the great staff and the warm and caring atmosphere. During his stay I enjoyed the cafeteria that offers breakfast and lunch with, again, a very friendly delightful staff and a few outstanding cooks. This facility is clean as well.

jackie isley: Being a health professional myselfI am very criticalTo the level of careMy loved one is receivingThe facility has a lot of work to do to improve in numerous areas.

Bonnie Lawrence: My personal experience here at BridgePoint with Cray my PCT and Fatima from Physical Therapy have done an outstanding job at assisting with my hospital recovery. Cray's phenomenal assistance has made my stay exceptionally comfortable. Fatima has been a tremendous help with helping me build my strength back up and her patience's deserves all the credit. I often ask about Mercy she's my nurse at times, and she has been most helpful in my recovery.

Joyce Harris: When I first came in I noticed how clean and decorative the lobby was and I was greeted by Vanessa she had such an amazing attitude which made me feel welcomed. The literature that was given to me was true to what they offered for my brother. My brother is very happy and at peace. The staff work well together and I am happy with the choice I made with sending my brother to Bridgepoint. I have an assurance knowing my brother is in good hands. The techs make sure he has everything he needs for when its time to clean him. The cafeteria food is really delicious and if it seems that I am lost everyone is very helpful in showing me where to go. I have to mention that Tess my Nurse really calmed me down when my brother first arrived I knew he was in good hands. I called the next day and she remembered me over the phone. I was really impressed with how personable she was with me. Tess helped me to understand and gave me a level of peace with what is happening with my brother.

Patrice Brown: I give this place no stars. It really needs to be shut down. Rooms are extremely hot. Nurse , Tech patient ratio is horrible. To many patients for the nurse , tech staff on hand. No one knows what is going on with the patients care. After 5 days there had to find another place. Only then did those in charge want to give a helping hand once they learned I was taking him somewhere else. It was struggle as they did not want to give all his information to the new facility but God works miracles and my love one is doing 100% better somewhere else.

Gerald Smith: Been here a couple of weeks. Lasted 3 days at home because the rehab I’d been in milked my Medicare days and sent me on my way unprepared. From my first conversation with the business office, I felt reassured and informed. I’m more than able to advocate for myself. I’ve made it plain I’m going home asap. The staff has acted accordingly. Activities, Admissions, Dietary, Business office Social Workers Nurses GNAs. They are all trying. That’s all that I can ask. Nowhere is perfect. But I’ve seen what it looks like when folks are slow walking you and not listening. This isn’t that place. Not for me anyway.

Antonia Jay: This facility and staff are inept, incompetent, and severely understaffed. The administrative and social work division are not on the same page dealing with patients and despite the patient not receiving adequate care chose to keep them all for the mighty dollar. My family had to advocate the entire way; insurance, rehab, and ultimately coordinating the entire release with no help from Cadia. Ignorance and choosing to look the other way are the qualifications for getting a job at this place. Please AVOID this facility!!

Semaj Stafford: I talked to the receptionist whom was very nice, respectful, and knowledgeable. Made me feel more comfortable for getting rehab care for my uncle.

JF Brooks: My mom has been at the skill nursing unit of the facility as she attempts to return back home. As her son, my mom is precious goods and Cadia understands this. My mom has shared how comfortable she is; OT and PT therapists keep me informed; the doctor has called to speak with me; I spoke with the nutritionist and mom loves the food. I could not be more pleased. I will keep you posted but I feel comfortable with my mom being here.

Portia Clark: This 5 star review is not about the Cadia Facility but for one of the most Beautiful, Wonderful Spirit, worker's at this facility I Know. Toylanda Brown who worked with my mom the entire time she was here. Wonderful personality, will go above and beyond the call of duty, Very informative also loves her Job and her patients. Keep being you and God Bless you my dear :)

Wynter Gudger: Wound care system is great. I am healing perfectly. May take some time but they provide great services. The receptionist are great as well. Very professional.

Adrienne N: I can't thank the staff at Cadia enough for the care they take with my father. The quality of care has greatly improved since management has changed a few years ago. I greatly appreciate the team on the 4th floor, especially Amanda and the patience she has with my Dad. She has truly been a godsend during the pandemic and a great partner in his overall care.

The CHRONICLES of Fancyme ***: I don’t like this place, they are not necessarily rude but very dismissive. My grandmother has been missing her tablet a week after it was gone, I was unable to see her or communicate the entire pandemic, they keep giving different accounts of the whereabouts of the item which is very important, conducive to her entertainment and connecting with family. Also as of 2 days ago she has none of her personal items, no comb, brush, products or CLOTHES and the only explanation is, “she has had a lot of room changes” it’s sad we have to deal with this injustice but I guess it’s to be expected in this crazy world