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Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.

Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!

Patrick F.: The 2 stars is not for the products, it's for the lack of service. Lord forbid you need some help. I waited forever even after pushing this button (photo) and a guy that was helping someone else acknowledged they heard me and would be coming. Still waiting as I type this. FYI, I have purched thousands from this store....sigh!!

Andrea Wu: I came here to pick up my shoes that I ordered online, and after trying them out in nature, they were too big so I came back to return and get new ones. The staff helping me was very helpful, bringing me different shoes for me to try on. I finally got a pair that fit properly, and checkout was pretty speedy too. Parking on the street might be a bit tough, but it's not too bad!

H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.

Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!

Ben Layton: Bike shop effectively closes at 6:30, not 7:00, since you have to get on a wait-list to get the bike checked in and the wait-list closes at 6:30. Called in advance and told them when I'd get there and they didn't mention that, so came all the way here for nothing. Turnaround on basic repairs also 9-10 days rn, which is honestly nuts.

R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.

Bogi Yohannes: Many thanks to Tim in the bike repair department for excellent work fixing my brake line and coming up with an alternate way to fix my broken basket being held by zip ties.Tim took the time to really give great customer service and make it an amazing experience.Thank you Tim and REI for the best bike department.You guys rock to keep us rolling.

Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!

Amy Chiou: The people here are so nice and helpful. They always know where to find things in the store. It's a classic hardware store with the added bonus of fun and quirky household goods and gifts.

Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.

Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!

Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.

koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.

Al Boyd: Customer service, was excellent. But I didn't appreciate being mistaken for a thief. I had the receipt was in my bag. I am a retired police officer, I don't need too steal anything from anyone.

Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.

Nathan Deunk: Very convenient location, and they've really improved the store since they moved locations. Unfortunately, Fragers employees and contractors consistently endanger the residents of the surrounding community by illegally parking on both 11th SE and Pennsylvania SE. I can't support a store that cares so little for their neighbors, especially when those neighbors are their customers.

Misael Reyes: Staff was very helpful soon as I walked through the door security asked what I needed and I got it in less than 20 minutes I was out the door with my daughter's rollerblade slash roller skates

Maritza Cooper: Always a pleasure to visit this location. The store is always clean and organized. You usually get greeted as you walk in the door. The associates are always helpful and pretty knowledgeable. They will go out of their way to help! Well stocked too! Bought a fitness trampoline to keep a 7 yr old from going stir crazy in an apartment during these NO School days! Hope it works! It was Waaay up high. Had 3 different associates make sure I got what needed. All while helping other customers.

Ara Koh: Ok location compared to other ones. Nicely organized but their shoes selection is not so great.

The Next King: Shallun was amazing!!!! Great help. First time coming to Dick’s Sporting Goods and I was impressed I will be back thank you.

david fegan: good experience shopping here today. multiple staff members were helpful.

L. P. Rock: Went there to purchase a bicycle. Not 1 store employee had any more knowledge of bikes than I did. Me: What size frame does this bike have? Dick's rep: That's a good question, I have no idea sir.Virginia here I come.

Angie Owens: oh my goodness I was on the phone with my cousin, while she was shopping for football cleats for her son. When I tell you that the amount of "OUTSTANDING" customer service that the professional young lady "Ryan" gave to her while she was shopping was absolutely amazing!! I had to tell my cousin through the phone to please tell Ms. Ryan that the level of coatomer service she gave was "THE BEST" that I have seen in a very long time. Ryan if your reading this please keep up the good work!! I am extremely proud of you young lady.

Liliana Gonzalez: Zach did a great job helping me find the the gym equipment I needed. He even helped me load these items into my car after I doubted if the gym equiptment I bough would fit. Thank you so much to him and Horse for the exellent service!

Bella Adoni: Varieties of sports goods. Place was clean and staffs very attentive. They acknowledged us at the time of entry. I and my friend were the only customers in the store. I could have given the store five stars if the price for most of the items were reasonable.

Oliseh Ijomor: Great range of products for different animals. This is where I get the one dog food that my dog actually likes. It was has dog food available for dogs with a sensitive stomach or underlying bowel issues. Very rustic aesthetic 🔥

Brian K: The employees are polite and efficient. Their prices aren’t always as low as one would expect. Before buying there, I generally shop around to compare first. I like that they provide a pet vet clinic every Wednesday, but the wait time can be long.

William Cory: One of my favorite stores. We went in for two items and only found one that we went in for. Great store

Debra Windsor: Just very strange when I pull up to tractor supply and the guy is living in his camper in the parking lot. Having friends over and drinking beer. Does not to well for business.

Mi chael Johnson: Great simple with no accessories items but great and helpful store/customer outreach workers.

Richard Begun: I can't say enough good things about the employees who work here! It's hard nowadays to find people who actually care about where they work and the manager John and another employee Roxanne in particular went way above and beyond for a large order of dog kennels I need. Roxanne even called me the next day to make sure my delivery came on time. The Lothian store is an hour away from me and I have another TS 10 minutes from the house but I will gladly drive the extra miles because of their employees. Thank you SO MUCH again.

Lara Graff: I just want to put a shout out to Nick (unfortunately I don’t know his last name), but he has exceptional customer service helping me find everything I needed to attach my trailer to my new truck and advising me a certain things for towing. Great knowledge and friendly service! Will definitely recommend all my horsie colleagues with trailers to come to him for any advice.

L Harris-Proctor: Fast, not2 big 2give personal svc. Usually get what I was looking 4. Employees R: friendly, knowledge- able & helpful ☺️

Gary McBrien: This store is in a good location, it it fills a much-needed niche for a place to buy hardware in this area which hasn't been there for a while. They have a great selection of fasteners. The people are generally helpful and friendly however the store is woefully understaffed at times. On my last visit the person who was helping me seemed to be the only one who is capable of obtaining things from the back store room. He was very efficient and polite and I wish I had gotten his name to commend him. He was interrupted several times however while he was helping me by other persons who could not find what they were looking for in the store. On this occasion, and previous occasions when I was picking up something that I purchased online, I had an issue getting help because of the understaffing. I think this is going to hurt their online business. Tractor supply has a problem with their online purchasing in general. That is, that when I order two things that go together and if one of them is not immediately available and needs to be ordered, and the other is available in the store, I will get a notice to pick up the available item that says if I do not pick it up in 48 hours it is going to be sent back. It is inconvenient to make two or more trips to pick up items this way. It should be possible somehow to indicate that the items are needed together.

badu jabar: Roads policing laws outdated , today's laws can't dissuade anyone. Driving across America is chaotic, wreckless, agressive, dangerous, deadly & nothing is done. We're desensitized to deaths on the road. It's become a spectacle rather than a tragedy. Police cruisers make little difference. We can catch toll cheaters but we can't catch driving offenders. Technology could help, why not use it ? Better roads when unpoliced lead to more risk taking , more deaths.& poor quality of living. We fight for space rather than share it . People will do what they can get away with. DO SOMETHING

Darin James: Great to see USDOT, under the leadership of Secretary Buttigieg, effectively implementing the historic Bipartisan Infrastructure Law.

Laura Montes: Under Secretary Pete Buttigieg Transportation Department is now well known and has increased its profile.

Buffi Buckley: Secretary Pete Buttigieg and the entire department are getting things done for us. Infrastructure finally means something again.

Bobbie Jansen: I’m so glad there’s finally someone who understands that transportation is about people!

Emily Loats: I love Pete Buttigieg!! Best secretary of Transportation ever!!

Sydney Steinberg: Secretary Pete Buttigieg doing a great job.

Jenn Harder: Secretary Buttigieg is doing a fantastic job!

Functional Van Conversion: Front desk is courteous, but as a tax payer don't expect to be able to go in and discuss issues at this building. Closed to the public who pays for it, that is unless you are invited in. Interesting...... I have been waiting two weeks for a response from an Aileen in Miami who is in charge of noise pollution along DOT roadways nation wide. I have two voicemails and an email and no response as of yet. I am asking for a phone call back, when I drove across the country to try to share my concerns. Public feedback must not be important........