Best Insomnia Cookies Washington Near Me

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Becky Ohlsen
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1. Insomnia Cookies

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186 reviews
Insomnia Cookies
Location
5
Price/Quality
5
Service
5
Parking Quality
5
Quality Wifi
5

Address: 2318 18th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 873-8429

Guy: Cookie shop


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Insomnia Cookies: what do users think?


Julie Harkins: Very good the smores and salted caramel cookie were my favorites. I don't reccomend the brownies from here, but very delicious cookies.

Kiara Lewis: Attempted to order a delivery last week and after an hour and a half with no update, I cancelled the order. Tonight, I ordered another delivery. Asher about an hour, the status showed that it was delivered, but unfortunately it wasn’t. I called the store and they were nice and sent out the cookies for redelivery. A few minutes before my order was delivered, the delivery driver called me rudely telling me to be downstairs because he wasn’t waiting or walking around the complex. Won’t be ordering again.

Andy kim: so the place was amazing, don’t get me wrong, dc is beautiful. their cookies, i got a six pack of 2 m&m’s, 2 white chocolate macadamia nuts, 1 birthday cake, and 1 double chocolate chunk. the m&ms were decent, though they tasted like subway cookies; the white chocolate macadamia ones were wayyy too sweet for me, and the other two were probably the best. this place is cool, if you’re not the sweetest person or have any other options, i would recommend getting a smoothie or something elsewhere. but hey, i’m coming back to try the brownie next so :)

Yarborough Cleland: Insomnia Cookies are really good. I loved their macadamia and chocolate chips. I haven't tried the other since I am already contented with this flavor. Yummy!

Shelby Spann: One word: wow. The cookies are amazing and every flavor was great. I love that the cookies are warmed up when you get them. I will most definitely be back for more. Note: I recently had the cookies delivered to where I work after my original visit and the whole experience was great. They found me right away and the cookies will still warm when I got them to the break room.

Ruth Bonacci: This place has more than a few types of cookies. We got a six pack with six different flavors of cookies. You can get ice cream to take home and have with your cookies.

Edie Young: The cookies are great!! Staff is sometimes friendly!! I have gotten cookies here a lot of with my family!! When we get delivery, it is crazy slow and almost never warm.

venisha bryan: Smh..I am soo in love with these cookies. I NEVER knew how good they were until my sister had me try them say 3 weeks ago. Ever since then..I went back for 12 and have now ordered 50 😅😅 ( I'm sharing with family). Cookies are ALWAYS fresh and hot and mouth watering soft. Smh, I even got some last night with sister as she was taking some out of town lol.

KK KWOK: I always ordered their brownie and macadamia cookie—a great place to satisfy your sweet tooth.

Max Ehrlich: Cookie was good, but they don't make the cookie sandwich because they "don't have an ice cream scoop so I would have to buy an ice cream and two cookies and make it myself"

2. Insomnia Cookies

LEAVE AN OPINION
209 reviews
Insomnia Cookies
Location
5
Price/Quality
5
Service
5
Parking Quality
5
Quality Wifi
5

Address: 3204 O St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 499-7228

Guy: Cookie shop


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Insomnia Cookies: what do users think?


Dan: Simply love love love the energy from the crew that worked tonight. I had a long work shift and crossing over from Springfield, VA just to make it in time and receive some warm cookies made the start of my workweek great. The vegan cookies are wonderful and so are the seasonal flavors. I enjoy my time here chatting with the other guests and workers. Definitely my go to spot for a late night sweet tooth. Keep up the great work!

Lane Martin: Awful delivery service. Did not come when promised. Left cookies outside in dark street even as I buzzed him in and he had clear instructions. Just dumped them on sidewalk, with no warning or alert. The only reason I knew the cookies had come, was that I happened to walk into a room that had a view of the street at that moment and saw him coming along with the box. Otherwise they would’ve been out there for ages, with whichever rats, humans, or roaches happened to partake of them. Took very long time to get cookies a few blocks. They had been promised “on the way”, ages earlier. Why lie???? I’m a few blocks away from store.

L AR: First visit. I learned about this establishment on a news report and decided to venture out and give it a try after hearing the rave reviews. Not really what I was expecting at all it looked less like a bakery and more like a cookie carryout. I believe I received warmed over cookies which is somewhat to be expected for the time of day however ive had and made better cookies than this. They have many flavor options. I chose pretty basic uncomplicated go to selections. The dough was off. It wasn't buttery it wasn't crisp it tasted like it came from a store bought dough roll. My search will continue I might have better luck with an actual bakery.

Ashlee A: Nice & small location, no more than 2 people at a time. Snicker doodle cookies were amazing as always at any location I visit. They even asked if I wanted to assemble my sandwich myself or they make it.

Christopher Walker: Shoutout to the new management!!! She made this experience better then all the previous times I visited this location. The cookies were warm and soft. Also, you can tell the new manager really cares about the customers experience. She is really trying to turn this location around!!!

Jennifer Dillon: First off cookies are great. If you can, dine in, DO NOT DO DELIVERY!! Back in April I placed an order around 1pm that never showed. I called the location, twice no one picked up, and the third time someone just picked up and like set the receiver on the counter with no answer. It took weeks of emails back and forth with “customer service” to get a refund. Their idea of “recovery” of a dissatisfied customer was a $10 gift card, halfhearted at best IMO. Against my better judgment tonight, 6/23/22, I decided to use the promo code and place an order for delivery. The order arrived pretty quickly but I soon realized the milk on the order wasn’t there. I asked the uber eats driver if he had it and he said “that’s all they gave me.” One strike against him for not double checking but I’ll save that complaint for another day. I call the insomnia location at 9:15 and the guy who answered says “we don’t have any drinks” and that I have to call customer service for the refund, that he can’t process the refund (which I know not to be true because I’ve been through it before). I asked him that doesn’t he think he could’ve at least called to give me a heads up about the missing item and what my next steps would have to be. This unhelpful representative of the brand then says (and here’s the kicker) “don’t you think that’s your job?” I told him that doesn’t even make sense then got hung up on. Bottom line: save the headache, most everything’s a little bit s*#tier now, and insomnia cookies is amongst the fallout. Now I have to go start the 3 week process of getting my $3.50 refund for milk… -Jen’s husband

Lily Canna: Been there 3 times now. All three times they gave me the wrong cookies. They don't even tell me when they don't have the cookies that I ordered. They just switch them out. P. S . I bought a specialty cookies that they didn't have the just added in a regular cookie. The cookies are good just go to another location.

Jacob Smith: I can’t give input on the cookies because i’ve never bought them for myself, but I have a few words about the customer service from the woman that called to check up on my order. I let her know that the person i bought the cookies for would be by later that day to pick the cookies up. As a member of the customer service industry, the way she handled that was totally unprofessional. She made me seem as if I was a burden and was very short with her explanation as to how things worked when it came to pickup (bc i’m out of state and i was buying the cookies for someone) It felt as if I was having to appease her when I was being completely reasonable and understanding. She may have been having a bad day, but it’s no excuse to have handled the situation the way she did. A little work on her customer service voice (attitude and detail) and everything would’ve been fine.

Roscoe Young: I would give zero stars if that was an option. I ordered for delivery and was maybe .7 miles away and it took well over 2 hours. Ordered at 10:30pm and they dropped it off t 12:30 without an alert or anything. I would recommend ordering from literally anywhere else as by the time the food got here it was cold and literally missing cookies from the order

Terry Dwyer: Spent $42 on 15 cookies, 12 regular and 3 of the higher price. Honestly they are like Subway quality cookie dough. Nothing special about the taste. The cook on them was abhorrent, which is what made them really inedible. Plus they were all compressed into a 8"x8" box. So not tasty, undercooked (except 1 was over cooked), and smoothed. Nice concept, horrible execution.

3. Insomnia Cookies

LEAVE AN OPINION
266 reviews
Insomnia Cookies
Location
4.2
Price/Quality
4.6
Service
4.3
Parking Quality
4.7
Quality Wifi
4.9

Address: 1309 H St NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 753-7808

Guy: Cookie shop


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Insomnia Cookies: what do users think?


Brandon Smith: Well, the cookies are awesome. The problem today 12/30/21 is that it didn't open on time. When they finally opened they still didn't have any cookies ready. I believe the worker arrived late, on top of that they had a shipment come in. She just wasn't ready to have customers at 11am. We even waited until 1130 still no cookies ready. This is not to say the cookies are nasty. The cookies are really good. I ended driving to another location to get the cookies. I think this is more of a staff issue. As many times we been here we never had this issue.

Safiya Parker: Insomnia cookie just goes perfect with a Saturday night out DC. We headed over from G st so it was about a 12 minute drive. Of course the longest part was finding a park. We were lined up outside to respect capacity. Ended up getting the ice cream sandwich with chocolate chip cookie, m&m cookie, plus vanilla and chocolate ice cream. Also loved the staff working that night, you could tell the make the time go by in a fun way.

Beatrice Parks: The customer service first and foremost was out of this world! Super friendly and welcoming, the cookies were fresh and good! We were visiting from out of town and will DEFINITELY be coming back, go check them out !

Leslie Arnelle: As a child I was always excited to get an ice cream sandwich cookie from the corner store but over the years my taste has changed and the corner store ICSC no longer satisfy my taste buds. So happy I took a chance on getting an ice cream cookie sandwich from one of my favorite DC cookie spots. I want to also compliment Insomnia Cookies on how they deliver the ice cream cookie sandwich. Having the ice cream separate so that your cookies are not soggy in a well constructed delivery box is "chef's kiss" . may this brand live long and prosper. A1 service at all locations i've visited thus far and love your website! Bravo!

jbouguitar86: I love this H st location. They staff is always attentive and looking out to help. Shout out to the late night staff on 6/11/2022. Please give them a bonus corporate.

byron subero: One of my go-to for my late night sweet tooth.

Katie: Wish I could give this place 10 stars, they deserve every last one! Open late, check. FWERVERS Good location, check. Warm delicious cookies, check. Cookies filled in the middle with ice cream, check. Being able to pick delicious cookie flavors and the ice cream flavor for the dessert cookie ice cream sandwhich, DOUBLE CHECK!!

Ryan West: Ordered online, and they were delivered in 30 mins, still warm. What more do you need to know? It’s fresh cookies delivered at night…If you rate this anything under a 5, you’re a sad, unpleasant person.

Shani Rolle: Me and My son Really enjoyed our cookies.I had Oatmeal Raisin and He had Chocolate 🍪 Chip.I was a little disappointed they didn't have any sugar free ice cream

Melania Maldonado Hicks: So far, the cookies are consistent. The service is good. The selection is great. Haven't been disappointed yet.

4. Insomnia Cookies

LEAVE AN OPINION
321 reviews
Insomnia Cookies
Location
4.1
Price/Quality
4.5
Service
4.7
Parking Quality
4.7
Quality Wifi
4.1

Address: 4513 College Ave, College Park, MD 20740

Schedule: Closed ⋅ Opens 11AM

Telephone: (240) 292-0176

Guy: Cookie shop


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Insomnia Cookies: what do users think?


Tasneem Mansour: This is my first time at insomnia cookies. Let me just say that since they make the cookies fresh onsite, be prepared to wait a while for the cookies to bake and cool off, but the wait is absolutely worth it! The staff was super polite and kept updating us about the wait times. The cookies are warm and fresh, and delicious!

Sly B: Was previously provided a military discount and the next time told there isn't one, when I insisted I received one I was offered one cookie for 1 dollar. Previously provided a percentage off and this time the manager was called and she was a bit rude in handling the order. She didn't speak to me but I heard her over the phone talking to the associate and then said oh I can speak with the customer as well. No thanks. Learn to better communicate and make sure all employees are trained the same. Updated 1/22/2022 The manager was there when returned to give them another shot and she was warm, friendly, and pleasant. The service was next level. I believe in second chances and I'm glad I gave them one. :)

Ienne Diloy: I went here for the 1st time to satisfy a pregnancy-related sweets craving. Worth it! My kids loved as well...make sure to eat the cookies warm!! Place was clean and not crowded when I went (830pm on a Friday night)

Mill Mack: I particularly was excited they open back a location in MD because I usually would have to drive down to DC. Anyways I picked up a classic six and the cashier was nice and all. when I got home the cookies were not all gooey and soft it was the opposite it taste like they have been sitting and I got a batch that was mildly hard and not soft and gooey. I was disappointed because I shared these with my mom and she usually go crazy for them but we particularly didn't see the excitement in these cookies I brought yesterday!

Alina Ayoub: The girls working tonight were so friendly and patient with the line of customers. The cookies were super yummy, warm, and fresh. These girls totally deserve a raise, 10/10!!!❤️

Ree Ree: Soooo i came here twice... the first time the cookies were sooo soft warm and melted in your mouth. Like literally soooo good and the service was good this was early January. I came back the second time early February and the cookies were hard cold and disappointing. It look like young girls working there that's burning the cookies like don't even know what they doing in there. I'm so mad because i spend $30 for these cookies. I ordered 12 of the mini chocolate chunks and went to the car to open the box and they were all broken cookies. I went right back inside and just got the regular classic chocolate chunks just to be disappointed by how hard they were. I hate going to a place that first satisfy me on how good it taste and then go back again and it don't taste good. I'll be going to Cookie Crumbl instead.

Krishna Bhavithavya Kidambi: We went into the store and ordered. They only let one customer at time which was nice as the store was small. We got the brownie with ice cream. The brownie was a little on the hard side but had a lot of flavor to it. The ice cream was also good. It a a nice place to treat yourself. The staff was very friendly too.

Christopher White: Order required 3 phone calls to check on the status of the order. This was over the span of nearly 4 hours. Best part was that I never received a notification from the driver that the ordered had been delivered, so I don’t know if it was ever delivered. Was told a refund would be issued but I don’t know what to believe at this point. Safe to say I’m not a huge fan of potentially losing $20 while waiting that long. Would’ve put 0 stars or less if possible. The biggest shame is that the cookies are actually great

Cin: Thee most amazing cookies ever. I'm in LOVE with the salted caramel delixe cookies. I also tried the new blueberry pancake cookie which came with maple syrup and it was delicious

S Richardson: Tasty cookies, friendly service, but they didn't have half the cookies available that were listed

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