Best Homewood Suites By Hilton Hotels Washington Near Me

Susan Cassidy: The staff of this hotel are kind and welcoming. They really keep an eye on things, which I appreciate. We felt like we were safe and in good hands during our stay. We found the location really terrific, the lobby and room very comfortable. I was with two other family members, and we got connecting rooms, which made the stay quite enjoyable. Love having the equipped kitchen -- many thanks for including the corkscrew!!

donna minchew: The staff is excellent. I had a difficult time finding the hotel and kept going around the circle and missing the street. They tried their best to help but I found a police officer that gave me directions and I made it. I came primarily to see the Panda Cub and my niece! The staff called the cab for me to take to the zoo and dinner with my niece. They always had smiles on their faces. I would stay again if I cannot find a hotel closer to the zoo.

Rachel Barker: Very nice suite style hotel. Has a business center, laundry room, shop, gym. Free breakfast is really good. All the employees are amazing! Close to metro and downtown DC! Would recommend

Kelvin Yong: Bad staff attitude. Particularly, Danielle Edwards is the worst front desk person I have ever met. Tried to check in @3:30 and was told to wait till 4pm. Then, Danielle told me to check back in 45 min with no explanation. Luckily, I did not sit around at the lobby. My room was not ready until 645pm!! Then the same bad attitude from Danielle when I get the luggage from the storage. Other staffs were professional, but my experience was ruined by one unprofessional front desk staff.

Amberly Nunn: I am on my first night of my first Spring Break since Covid trying to enjoy time with my family. Instead, I am spending the night talking to workers in a nightmare situation. I booked a Homewood Suites, there are two right down the road from each other. I must have booked the wrong one (the one without a pool) and my kids were devastated upon arrival. I spoke with the lady at the front desk and she said she would work with me to get it switched. I called the other Homewood and they were full, so they put me in Embassy instead, still Hilton owned. Now Homewood is not wanting to work with me and is charging me one night stay, saying I left voluntarily. While true, I thought it was with the understand that the woman at the desk would waive the night, especially since I am a VERY dedicated Honors member. I am disappointed and at a loss for words. I will now be paying an extra $450 for a hotel I will not be staying in. We had to save up quite a bit to stay at this brand in the first place; I expected a little compassion.

Sophia Coren: Friendly staff and decent breakfast but they are understaffed so requests take a few hours. They also had run out of shampoo and conditioner when we stayed. Room: We stayed in a one bedroom suite. The room was clean, modern, and spacious. I do wish the room had come with a desk chair in addition to the normal wood chairs as I was working remotely. The kitchen did not come well stocked. Our room had one small pot and lid; one large lid but no matching pot; and several knives and forks but only one big spoon. The bathroom did not come with shampoo or conditioner because the hotel ran out (they were not resupplied before we left so we never actually got any). The shower was large and the water pressure was good. Staff: Friendly but clearly understaffed as requests took a few hours. Location: Pretty good location within walking distance of the national mall.

Tiffany Michelle: Upon arriving, an early check in was offered. I left my bags and went to explore the city. I received a call from the front desk saying that the early check in was available. I went back to the hotel and it was past the original check in. The day manager was gone and the next person denied calling and said our room was in fact not ready. We waited for several minutes then issued a room. When we finally made it up to the room. The room was dirty with pet hair on the floor and the door not opening properly. We had to use force each time we needed to open or close it. The room was hot and the thermostat was locked. Engineering was called 3 times with no improvement in the room temperature. Staying in a hotel where you can’t adjust the temperature is awful. We were offered a room change around midnight. We moved into another room after two miserable nights with no air conditioning. I was offered a room credit for the inconvenience and terrible service. When I went to check out, there were no notes on the account. The manager said he would ask his employees and call me back. Of course, he never called. The room was very overpriced to have such a terrible experience.

Celeste Swanson: All the staff were incredibly friendly and helpful...especially Shaquita! The room was very clean and spacious. The breakfast was also fantastic! The breakfast area was super clean, and they had plenty of each food item. The pullout couch was somewhat uncomfortable, but everything else was great!

Fletcher Falls: I want to start off by saying that the front line staff at this location was extremely friendly and were as helpful as they could be. This review is directed at the management team. My issues are as followed. 1. Currently I have been overbilled by $65 and they are unable to correct it. 2. The pet policy is not clearly stated. it states pets are welcome but there is no information in the large print that there is additional charge. It just states to give them a heads up. Which I did. 3. I asked for late check-out when I booked told it was not a problem I even called. Then when I get there they told me I could not have a late check out. As they were fully booked the next day. 4. We rent a King suite with a pull out couch to sleep a family of four which was our intention. Unfortunately the hotel could only supply a bed sheet for the pull out couch and no blanket. They told me there was supposed to be one in the room there was not one. I called the front desk and they said all their laundry was out being cleaned so they could not provide one. There was no mention of reimbursement for this slip in service. When I called to discuss these things I was not happy with how it was settled. They basically said it was a me problem. Currently my stay which online stated would cost me $193 including taxes is costing me $350 including taxes. Just killing you with the extras in fine print. Pet stay $50, car parking $49 and what ever else they overbilled me on. Just make this information more upfront so people can make an informed decision. I will be avoiding Homewood suites until they can be upfront with their guests.

Carolyn Tomaino: Really beautiful hotel, a 1 mile walk straight down to the white house in a quaint "brownstone-like" neighborhood. Safeway with a Starbucks right across the street. Staff was incredibly kind and helpful. Handicapped room was a little snug but we made it work. Kitchen stovetop had a hood, which kept the smoke detector from going off when we cooked steaks for Christmas dinner. Not much parking beyond the pricey valet but they worked quickly and it was worth the price. We will be back!

TASHA HARRISON: LOCATION LOCATION LOCATION. If you need to be near the DC convention center, this is your spot. It is a quick like 7 min walk. It is located by great restaurants AND across the street from a grocery store, which is awesome since the hotel suites have a kitchen. The price was high but compatible with others in the area. Very nice staff. Comp breakfast was sufficient; hot and cold items. The fitness center has good equipment. I would definitely recommend. Garage parking at the hotel is $49 per day. Again about the same for other hotels. So if you dont need a car, dont bring it.

Silvia Goulart: I have just checked in. room is terrible! everything outdated. the desk chair has a hole on it. dirty walls, door…. all the glasses are dirty. there is remaining soap from past guest on the soap dish inside the shower, not to mention pubic hair all over. water by the toilet floor. bath towels I wouldn’t give my dogs and only 2 bath towels for 3 guest on the reservation . thought I should trust hilton brand. extremely disappointed.

Barbara Mele: Check in was fine, the rooms nicely laid out with a kitchen and work desk, as well as a pull out bed. Unfortunately, the fire alarm’s batteries were dying, so it kept beeping, a loud, sharp chirp. The front desk said they could put in a work ticket, but as they didn’t have any service personnel, they couldn’t do anything. What kind of hotel doesn’t have someone available to fix things overnight? I had to ask for batteries, which they then did not even bring up to the room. The batteries didn’t stop the alarm from sounding, so we had to go back downstairs and ask for a different room. Hardly a comfortable or homey experience for a family who has been out traveling all day and just wants to rest.

Dennelle Mattier: The only reason why I gave my stay two stars is because the room was nice and spacious. Otherwise I would have given it one star. The service here was HORRIBLE. After traveling all day, we didn’t get to the hotel until about 10pm. Completely exhausted, we just wanted to shower and get some sleep. To our surprise our bathroom had no shower curtain!! We call the front desk they said they would send someone up. We figured we’d turn on the TV while we wait, but there was no remote control. We had to call the front desk again. After waiting an Hour and 20 min, security knocks on my door and proceeds to hand me the shower curtain as if I’m supposed to install it in the HOTEL bathroom and then says they’re short staffed so he can’t do it. We asked to switch rooms and after a few back and forth conversations with the front desk about how there were no more rooms available, he mysteriously finds another room for us. It’s almost 1am at this point and we were beyond exhausted. We shower and finally sleep. The next day we get back to the hotel late again after sight seeing all day and to our surprise house keeping didn’t clean our room. We call for more clean towels and the front desk proceeds to tell us that we need to come down from our room on the 8TH FLOOR and get our towels! This was the last straw. I travel a lot and this was by far the worst hotel experience I’ve ever had. I would never stay at this location ever again and will tell my friends and family not to as well.

Dee P: Just coming off my 5 night stay at this hotel and wanted to leave this review while my memory is still fresh. Pros: Employees/ Everyone I encountered from the front desk to the shuttle drivers were courteous and friendly. Location/ What I like about the location of this hotel is that it has a good walkscore. At first glance and especially if you are not familiar with the area, it looks like you are in the middle of nowhere but a walk down, I think Florida Avenue, you will find a few shops, some chic restaurants including wine bars, coffee shops, and a trader joes. The hotel is about a mile to the nearest metro station. You need to catch a Lyft/Uber or take the metro to get to all the touristy stuff. Reagan National Airport is only about 15 minutes away by car, Dulles possibly 30 mins away. Complimentary Stuff/ There is complimentary water and coffee available throughout the day. And a hot breakfast is served. The breakfast is nothing special. Mostly continental items with 3 hot options, not much variety. There is also a shuttle that runs from 8am-6pm daily that will take you any place within a mile of the hotel. Cons: Where do I start?? The rooms are spacious but outdated looking to me. They are only serviced on Mondays, Weds, and Fridays. We arrived Wednesday, changed rooms on Thursday and our room was not serviced our entire time there. We had to constantly ask for toilet paper. You would think since they service the rooms 3 times a week there would be ample items like toilet paper and fresh towels left in the rooms for guests. Each time we called for toilet paper we received ONE roll! The last time we called, noone showed up. I had to catch a maid in the hallway on our last day. Two out of the four lamps in our room were missing bulbs so they did not work. TV did not work in the first room, the safe did not work in the second room. I opened the coffee creamer left by the coffee pot and it had curdled. I guess its been there forever. Since the hotel is undergoing construction certain amenities are not available including the gym. I misplaced my eyeglasses and looked behind the mattress by the headboard and saw some party decorations left there. Which tells me that the room is not thoroughly cleaned. I travel a lot and this hotel could do much better by paying attention to some small details. The cons, especially the lack of cleaning and lack of amenities far outweighed the pros for me, would not stay here again.

Jonathan Tello: Stood here a few months ago in November got there around 10pm the 2 people in the front desk a girl and a guy were no where to be found there was a friend of theres in the lobby who told me he did not work there but that the enployees would be right back. 15 min later they came out the back smiling and acting weird not sure what they were doing in the back together for over 20 mon. They were dry at checking me in. The room was ok but kinda old looking. The breakfast people do not allow breakfast to be taken back to the room. This was from nov 8-9

Darshan Kataria: Only stayed here for one night, but the service and the rooms were excellent. Quick and easy check in and check out process. People at the front desk were helpful and accommodating.

Oscar Alvarez: I was told the pool was available when I was making the booking with the online reservation rep and to my surprise the pool has been closed since the pandemic started and remains close. I specifically asked for this in order for me to keep my cardio routine while traveling for work. Very unhappy with the outcome. Broken furniture in the room, SMH Hilton stood for something more respectful than this. Times are changing

Kolbi Harding: The staff and security members for this hotel were always welcoming and accommodating. Great location, safe, and lovely service. Our front seat Host Deshaunda was fantastic.

Dawn Tarasyuk: The staff were incredible and the service was impeccable! Room and lobby were clean and the shuttle was a convenient way to get around. Loved this hotel!!

Jeanette C. Hicks: Pros: location!!! This is a 8-10 min walk to Rosslyn metro which is ideal for getting into DC easily. The hotel has a shuttle that is helpful. The hotel staff are very kind. Hotel is clean and the rooms very comfortable. There is a nice free snack/drink happy hour on some nights. Cons: I booked two connecting rooms and called twice to confirm. When we were given two rooms, not even next door to each other. The desk clerk did respond appropriately and acknowledged their error but it was frustrating. The breakfast included in the rooms is easily overwhelmed. We tried showing up earlier each morning and encountered hot food had run out, empty coffee urns, and often no more refills on hot items. If you want cereal, toast/bagel breakfast, it is fine. The bar/lounge area closes at 9pm and the water pressure in the shower was a trickle. It all depends what is most important to you in a DC area hotel.

Aliza Maaghop: Homewood Suites by Hilton Arlington Rosslyn Key Bridge is a great hotel for guests visiting the DC area. It’s far enough to not hear the bustle and noise from all the crowds next to the monuments in National Mall, but it’s still close enough of a drive and next to a lot of shops and restaurants. The check in/check out process is really easy when using and relying on the Hilton Honors app. When my husband and I drove into the parking garage, I was surprised that I could already use the digital key to enter from my phone. I would definitely recommend using the app especially if you don’t want to go to the front desk and go straight to your room and just want easy access to open everything in the hotel. The room was very spacious and clean; the service was also excellent when we had to go to the front desk to ask some questions. My husband and I loved the complimentary breakfast. Their breakfast is from 0600-0900 M-F, and 0700-1000 Sat/Sun and has a variety of foods like scrambled eggs, sausages, diced potatoes, bagels, muffins, and even a waffle maker! Overall, we enjoyed our stay and would definitely come back for our next DC trip.

Leslie Jones: Once I added parking to our reservation, it was easy to check in ahead, share my digital key with my guest, and get in and out easily. But, our room, 725 was not as clean as we would have liked. The bathroom vent was dirty and the carpet has a major stain. Bed was comfortable and kitchen very usable.

Courtney Phillips: We had an exceptional experience staying here with our two kids for a trip to DC. The rooms were spotless, water pressure was great, and we came home from touring each day to fresh towels and made beds. The room setup was perfect for our family and allowed us a comfortable experience. We received prompt shuttle service to and from the Metro station which was a lifesaver. If we ever visit DC again, this would be our hotel again for sure!

Robin Green: We were there for a burial at Arlington. We shared a suite with family and were very happy with the room as well as the staff. Manager, Chris was extremely accommodating. Lobby was great place to gather and dinner was superb. Overall, an immensely positive experience despite the sober occasion.

Alyssa Kullman: We stayed at the Arlington home wood suites by Hilton Sunday 07/03 at midnight until 1:30am 07/04 morning our fire alarm randomly went off. My daughter is asleep in our room with us she is 2. We called the front desk and he had no idea how to cut it off, he had to call the fire department. 15 minutes later they arrive and the front desk gentleman said that this has been a common thing with the fire alarm and the sensor in the room was faulty. Why was my family put at risk with a knocking faulty fire alarm in the room? We sat in the hallway outside our room for 45 minutes once they finally got the noise to stop the lights were still flashing. We were asked/ offered to switch rooms with my 2 year old at 1 in the morning. I’ve stayed here once before and had an amazing time so we came back, I am now regretting my decision as I type up this feedback at almost 2am. This stay was not worth almost $400. I attempted to submit a review privately to the Hilton but the website wouldn’t let me submit the review.

Miss g: I stayed here almost once a month over the past year and my most recent stay was almost 5 months. Everything was good until my ring along with my grandmothers ring went missing ..after housekeeping cleaned before the holiday .reported to police and gm only for gm to transfer me to insurance.. who said they couldn’t pay out because no proof that anyone broke in or stole. I tipped housekeeping and staff greatly . Hr questioned why i took my rings off to cook and GM did nothing.. downstairs staff were pleasant but the most important thing is my grandmothers 40 year old ring is gone. I will never stay here again.

Jami Frye: Came into town for a last minute passport need. This hotel is not only conveniently located and reasonably priced, it is top notch clean and accommodating. Staff is 5 star terrific all hours of the day. Bar in the lobby, lounge on the second floor, pool, nice suites with pull it beds big enough for 2 kids. I could go on and on. A fantastic stay, which certainly helped with the woes of having to deal with the passport agency( they were super nice too, just a long line) loved it, I’ll be back every time I am in DC.

Angela Richards: Before I say anything negative about our stay I absolutely have to start by saying the staff is beyond compare. From the desk attendants to the valet staff everyone was so wonderfully helpful and super friendly. Their claim to any good ratings has to start with these employees & I hope management pays them accordingly. But we need to talk about the beds. I’m sure bed firmness preference is one of those things where you can never please everyone but I can’t believe these beds are pleasing even the majority. This firmness of these things are one step up from sleeping on the floor & the linens are papery. We were supposed to stay for 3 nights but after speaking with some other guests in the hotel & their confirmation about the mattress situation we checked out early since it appeared all the mattresses were going to be like this. My back is killing me and I won’t be able to make it 2 more nights. Upgrade everything about the bedding and this place would be a great find.

Terence Mack: Hotel’s location is convenient, with metro stop across the street and ample restaurants within close proximity. Quality of room was very good in all aspects. I gave a 4-star rating (and not 5) because I was on business trip and in a connecting room where I could easily hear folks in adjoining room. I changed rooms midway to non-connecting room, which was much quieter (lesson learned: beware of thin walls if in connecting room). Other amenities are very good (free breakfast in large room on second floor that also represented nice sitting area with good scenic views, small but very good fitness center, and rooftop bar). Staff is also very nice, professional, and pleasant.

Jason Young: I travel often for work and typically stay at Hilton for rewards points, but this place was a mistake. Location is great, but would not recommend. I stayed here for 8 days. On day 4, I put in a request for towels. It took 3 requests to the front desk before towels would show up to my room. On day 6, I finally received towels. Additionally, I requested room to be cleaned/serviced 3 times and each time I was told “we will get you on the schedule”. Housekeeping never showed up. I stayed here for 8 days and could not get clean linens, trash cans emptied, or even toilet paper. Eventually, I bought my own toilet paper as I was fed up with the service and staff ignoring my request. If you are planning to stay here for an extended amount of time, I would consider other options even though location is great.

Taneese Hilliard: One of my favorite hotels to go to! Every time I’ve stayed it’s been such a good experience; I’ve even stayed for my birthday there once. The staff are so nice and helpful. The beds are so comfortable and the hotel is clean!!! And I will be back soon!

Elissa Gervais: Can you stay here with a baby (or young child)? Yes! We stayed in a one bedroom with kitchenette. It had enough basic amenities to be really helpful (dish towels, dish soap, bowls, cups, etc.) and a full sized fridge. Everything was very clean. Cribs are available. Staff is unbelievably friendly!! Everyone went above and beyond, and was so nice. It made for such a nice stay. Valet was easy to use. App-based, which allows you to easily request car at any time. Pool is small but clean and towels were provided. Our son couldn’t get enough. Fitness zone appeared clean. Breakfast is offered daily. Location is amazing. Navy Yard itself has so many restaurants and outdoor patios, all within a short walking distance. Boardwalk along the river. Metro is just over a block away. Capital Hill is just over 5 minute drive; Georgetown 10-15 minutes; WWII Memorial 10 minutes; Arlington cemetery 10-15 minutes; National Zoo 20-25 minutes. Lots of activity in the area during baseball season, and there is a weekend farmers market during the warmer months.

shamiya linzie: The rooms were nice and clean, and the young lady Nicole at the front desk was very pleasant and a great help.

stephanie figueroa: The most horrible experience ever We booked a queen suites, We are Hilton Gold members for many years now, and we have stayed a lot of times not the first time what i saw was that the kitchen is not acceptable to cook pans are cheap and kitchen is to low I was cooking and in second turned into fire 🔥in a pan that didn’t even have oil thank God my husband acted quick with the extinguisher and stopped it my family was safe so we waited for the fire department that never came for a hour outside our room who never came because the front desk said that it was a false alarm 🚨 LIKE REALLY we could of died so nobody came they changed our room and said not to worry about nothing and we won’t be charged due to what happened but we wanted for the firefighters to come and she said no so long story short next morning this STACY PERSON wanted to charge us for everything like it was our fault nooo we are not paying for nothing they don’t care about nothing DONT STAY RUN this is a horrible hotel if I could I would of GAVE CERO STARS THE STAFF IS HORRIBLE they even forgot our amenities like water bottles and such. And did not clean the room even though there was NO dnd at the door. This is unacceptable. I am never staying at this one again. 1 star is for the room being comfortable and clean at the beginning

Mary Tutt: Nice place to stay for a few week But the food was a three star . Why would you have pancakes and waffle on the same day. One plan bagel one time fruit bowl was good pineapple and grape. Water bottle deer park yogurt juice a few day apples juice and orange juice Danish cheese and strawberries Danish. The grits was good but no cheese Hone style potatoes was good The laundry room was a little dirty.

Melissa G: Great location. I did a day use for a business virtual online event. I enjoyed being in a different environment. Clean and quiet.

Dillon Vautrin: This was possibly the best service I have ever experienced during a hotel stay. The hotel staff really made my family feel welcome. The front desk, manager and kitchen staff were all terrific. The pool and hot tub were clean. The room was clean. When a lot of other chains seem to be going downhill lately, our stay in Falls Church at the Hilton was refreshing. I highly recommend staying here. Thanks!

Lawson Ledbetter: (Stayed June 1st- 4th) This hotel was not so great for my trip to Washington District of Columbia and Baltimore. It served my needs with alright amenities like fitness center, guest laundry, pool, and more. Breakfast was alright and not great options for kids. Pool opened too late and closed too early. Front desk staff was great and room was amazing. Hotel is deeply needing renovations and still in the 90’s vibes. The Business Center helped me a lot for my printing. The room had a big spacious living and kitchen area and a bedroom. Air stopped working on my last night in 716. Overall, it was alright.

Shadow LeMere: I spent hours calling local hotels in the Fairfax, VA area to confirm pool & hot tubs listed under amenities were open. Most were not due to COVID, no lifeguard or just available for a few hours out of the day. That being said, I called here, Homewood Suites at Hilton (Fall Church) & spoke with Romay. This conversation, booking & stay was one of the best experiences I’ve had in a long time. The pool & hot tub were open at 10:00 am the morning after check in (we checked in after midnight & desperately needed some relaxation after driving cross country). The room we were looking to book was taken while Romay & I were discussing options. He was able to secure the last room available for the evening quickly & threw in a nice little perk since I couldn’t get the room I wanted. He was sweet, attentive & professional. He was friendly & made sure we were taken care of after driving for over 25 hours straight. The room was huge!!! The rooms were clean; there were two separate rooms each with their own bathroom, a full kitchenette area too (I don’t think there was a stove) & the beds were very comfortable (& I have a terrible back)! The staff was uber friendly & made check in/check out super easy and stress free. I will stay there again if I need a hotel & if family visits and the places by me aren’t up to par I will refer everyone to this location. Also, very safe neighborhood. Had a moving truck full of stuff & no one messed with it. Seriously, I don’t often leave reviews & I can’t say enough good things about this experience!!!

Web Gr8: Management Syed is excellent! He is most professional and courteous. My family appreciate him for helping with our warm stay. Mohamed was also very alert and they all work as a team to accommodate their guests (5stars). Delicious breakfast accomodations! The pool was clean. Hot tub was divine. The staff here is top notch. We will continue staying here when traveling to VA and Maryland!

백태산: Best Hotel in Fairfax and has great customer service, clean rooms, great atmosphere, and does have government rates for military moves. Walking distance to many restaurants and coffee shops, has a pool and hot tub, kitchens in room. My family really enjoyed our stay.

Tan Mutallib Mohd Faisal Bin: I loved the staff at the counter (receptionists), the managers... the staff at the kitchen & cleaning services! Thank you for making us feels like home! I will definitely miss this hotel & the environments here. Faisal Tan Embassy of Malaysia in Washington DC

ברקת דניאל: We really enjoyed our stay at the hotel, from the pleasant welcome, the lobby is beautiful and inviting, the room was big and was full with kitchen equipment, the breakfast was suitable for children and the staff were very nice.No complaints. We have already recommended to friends and we are sure we will return

MIKEONE: Let me count the ways. Trust me I am not the critical kind of guy. 1) Basic stuff here the safe does not work. 2) Human hair on the bathroom floor a lot of it. 3) The ceiling fan was dirty. 4) The sink was slow to drain. Etc., I booked this place for 4 nights. This is crazy, looking for a better place as I type. I will talk with management before leaving. It will cost me to leave this dump, sorry shack yes that is more accurate. I hope the quality control will improve someday I was locked out of the room for about 45 minutes one morning the electronic door key system failed. I was told I had to wait until the maintenance man came in. LOL. The office center computer system did not work the entire stay I was there. Enough already, I guess I am the only one these things happen too. They got a lot of great reviews.

Meg A: Rooms were very comfortable, spacious, and clean. Hot breakfast was very good. And it is in a great location for visiting Washington, DC with our kids. Front desk staff was very helpful when we asked for recommendations in the area.

Brittany E: I was traveling there for vacation and stayed on the 5th floor. I had called the front desk to have them help me get a cart to my room for luggage as I’m disabled. When I left the room and attempted to enter the elevator with the cart I guess it doesn’t have sensors… management claimed it is not updated and 20 years old. It slammed repeatedly on the cart and my arm. I have recently had a spinal fusion with 3 rods put in and it will take some time to recover. It also terrified my child. Management gave me some points on Hilton rewards for my problem and lacked accountability saying this has never been reported. If you are elderly or disabled just know they don’t have updated features to ensure your safety.

Aaron Evans: I have stayed here twice and each time has been great! rooms are clean, staff is friendly and helpful. I definitely will be back when I’m in town again.

D Rogers: Great Hotel for the price. Comfy accommodations, easy access to shopping, and the sites in DC. Staff is very friendly and professional. Excellent COVID-19 protocols.

B Wilson: We went from a perfect stay at another Hilton property last week to the worst stay we have ever experienced in over 21 years of being Hilton Diamond members. After checking into our room after a long day, we were looking forward to a hot shower and rest. The tub had standing water and very slowly drained. You could see remnants from previous guest. Gross! Called front desk and after being rudely placed on hold by the lady working the night shift, we were moved to another room. This room was a handicap room/suite that had not been updated in years. It had an awful stench from whatever the previous guests cooked and happened to be on side of room where AC was not properly working. Room had AC working in one room and felt like a sauna in the other which intensified the oppressive stench. Called front desk again except this time she did not answer. My wife went downstairs to find her alone on the other side of the counter ignoring the call. After explaining the situation, she was met with condescending attitude and made to feel like she was the one inconveniencing the front desk employee. Employee said she was the manager on duty. No name tag worn and the sign for manager on duty reflected “Hai Nguyen.” When asked if that was her name, she said no. After my wife waited almost a half hour in the lobby while front desk employee checked in other guests behind her, we got a third room change. It only went from bad to worse. It was another handicap room even more outdated than the previous room. This time the sink did not drain. We picked the lesser of the two evils and reluctantly stayed put. It was after midnight by this time and my family and I were exhausted. After only sleeping a few hours due to the most uncomfortable bed and pillows, we left the room/hotel. Unfortunately, I chose this hotel months ago to stay for 7 days. We regret our decision tremendously especially with all the choices within a few miles from this location. We are switching to the Embassy Suites a few miles away for the remainder of our stay.

Lori G: We had a decent room, but had to have housekeeping up to vacuum due to dog hair. During the week on Wed they have a free happy hour with beer And wine. They close breakfast at 9 sharp during the week. Large variety of food.

John Miller: Great location. 2 stars due to breakfast. No one stops the eggs, or bothers to check the serving temperature. 80% of the time eggs are cold. Stopped serving bacon for some reason. So breakfast is always eggs, and sausage sticks. Waffle maker disappeared, so no waffles.

G McDee: I stayed here for almost two weeks. There is nearly everything you could want within walking distance. There are several shopping centers, grocery stores, and restaurants near the hotel. The staff was friendly. I liked the parking garage. The only negative I encountered was the cardio equipment was well used and the pool was shut down.

Ciara Long: Great stay! Conveniently located right off the interstate with plenty of parking, close to places to eat and shop. Rooms are nice and spacious plus staff is friendly and professional

Ely Francisco: Our stay was convenient. We had a studio and have enough space for 4 adults and a kid. Clean and close to shopping area and access to main roads.