Best Homewood Suites By Hilton Hotels Washington Near Me

Kelvin Yong: Bad staff attitude. Particularly, Danielle Edwards is the worst front desk person I have ever met. Tried to check in @3:30 and was told to wait till 4pm. Then, Danielle told me to check back in 45 min with no explanation. Luckily, I did not sit around at the lobby. My room was not ready until 645pm!! Then the same bad attitude from Danielle when I get the luggage from the storage. Other staffs were professional, but my experience was ruined by one unprofessional front desk staff.

TASHA HARRISON: LOCATION LOCATION LOCATION. If you need to be near the DC convention center, this is your spot. It is a quick like 7 min walk. It is located by great restaurants AND across the street from a grocery store, which is awesome since the hotel suites have a kitchen. The price was high but compatible with others in the area. Very nice staff. Comp breakfast was sufficient; hot and cold items. The fitness center has good equipment. I would definitely recommend. Garage parking at the hotel is $49 per day. Again about the same for other hotels. So if you dont need a car, dont bring it.

María Sulbarán: We chose this hotel for our first visit to DC, and I would stay here a million times again. Since the beginning the manager Angie was wonderful and accommodating. She gave us exactly the room that we needed, and the rest of the staff was wonderful as well. The room was beautiful, very nicely furnished and with a very convenient kitchen with everything we could need to cook a good meal. Breakfast was simple but just right, and the shuttle service was one of the most convenient amenities, besides the location. We were exhausted after spending all day out, and coming back to the hotel was always a pleasure. Thank you so much for being our home for 5 days, we will see you again next year!

Leslie Jones: Once I added parking to our reservation, it was easy to check in ahead, share my digital key with my guest, and get in and out easily. But, our room, 725 was not as clean as we would have liked. The bathroom vent was dirty and the carpet has a major stain. Bed was comfortable and kitchen very usable.

Jason Young: I travel often for work and typically stay at Hilton for rewards points, but this place was a mistake. Location is great, but would not recommend. I stayed here for 8 days. On day 4, I put in a request for towels. It took 3 requests to the front desk before towels would show up to my room. On day 6, I finally received towels. Additionally, I requested room to be cleaned/serviced 3 times and each time I was told “we will get you on the schedule”. Housekeeping never showed up. I stayed here for 8 days and could not get clean linens, trash cans emptied, or even toilet paper. Eventually, I bought my own toilet paper as I was fed up with the service and staff ignoring my request. If you are planning to stay here for an extended amount of time, I would consider other options even though location is great.

Melissa G: Great location. I did a day use for a business virtual online event. I enjoyed being in a different environment. Clean and quiet.

Shadow LeMere: I spent hours calling local hotels in the Fairfax, VA area to confirm pool & hot tubs listed under amenities were open. Most were not due to COVID, no lifeguard or just available for a few hours out of the day. That being said, I called here, Homewood Suites at Hilton (Fall Church) & spoke with Romay. This conversation, booking & stay was one of the best experiences I’ve had in a long time. The pool & hot tub were open at 10:00 am the morning after check in (we checked in after midnight & desperately needed some relaxation after driving cross country). The room we were looking to book was taken while Romay & I were discussing options. He was able to secure the last room available for the evening quickly & threw in a nice little perk since I couldn’t get the room I wanted. He was sweet, attentive & professional. He was friendly & made sure we were taken care of after driving for over 25 hours straight. The room was huge!!! The rooms were clean; there were two separate rooms each with their own bathroom, a full kitchenette area too (I don’t think there was a stove) & the beds were very comfortable (& I have a terrible back)! The staff was uber friendly & made check in/check out super easy and stress free. I will stay there again if I need a hotel & if family visits and the places by me aren’t up to par I will refer everyone to this location. Also, very safe neighborhood. Had a moving truck full of stuff & no one messed with it. Seriously, I don’t often leave reviews & I can’t say enough good things about this experience!!!

Brittany E: I was traveling there for vacation and stayed on the 5th floor. I had called the front desk to have them help me get a cart to my room for luggage as I’m disabled. When I left the room and attempted to enter the elevator with the cart I guess it doesn’t have sensors… management claimed it is not updated and 20 years old. It slammed repeatedly on the cart and my arm. I have recently had a spinal fusion with 3 rods put in and it will take some time to recover. It also terrified my child. Management gave me some points on Hilton rewards for my problem and lacked accountability saying this has never been reported. If you are elderly or disabled just know they don’t have updated features to ensure your safety.

G McDee: I stayed here for almost two weeks. There is nearly everything you could want within walking distance. There are several shopping centers, grocery stores, and restaurants near the hotel. The staff was friendly. I liked the parking garage. The only negative I encountered was the cardio equipment was well used and the pool was shut down.