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1. The Quilter's Studio
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
13 reviews
Address: 9600 Main St Unit L, Fairfax, VA 22031
Schedule: Closed ⋅ Opens 12PM
Telephone: (703) 261-6366
Business type: Quilt shop
Web page: https://www.quiltersstudiova.com/
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The Quilter's Studio: what do users think?
Susan Fritz: It makes me sad to write this review. My three previous favorite brick and mortar quilt stores in the area have closed which leaves me with The Quilters Studio about 30 minutes from my home as the only store carrying good quality quilters cottons. I have been shopping there since they opened and have, until today, been very happy with their selection and service. I went today for a very specific panel that was advertised on their website. In attempting to figure out a design for a quilt top using the panel and coordinating fabrics, I needed additional space to layout and open up fabrics that had borders and gradations, which you need to be able to see the whole piece and not just from the fold. Donna, who was wonderful to work with, and I were trying to unfold and figure out various settings when I asked if we could go into the work room area which has larger tables and also a cutting surface. She said yes and we took about five or six bolts of fabric into the room. Let me preface the next statement by saying there was absolutely no other customer in the whole store at this time. We no sooner got set up and started to look at the fabrics on a larger table top when another employee came in and said “you can’t be in here if you’re not here for a class”. She said it quite harshly, offered no explanation, and it took me by complete surprise. By hindsight I wish I had walked out at that very moment and not spent almost $200 on fabric. I have been a small business owner myself and, consequently, am very sympathetic to the struggle it is to keep a business going in this web operated world. Ultimately, it is the personalized customer service that can save or sink a brick and mortar store. Unfortunately for me, although I do shop online occasionally, I like to touch and feel fabric and see the colors for myself, but I am just so disappointed with this experience that I may not go back to The Quilters Studio in the future.
Response: We're sorry that you were upset about your experience yesterday. We're happy that you enjoyed working with Donna, one of our new staff members and an excellent addition to the team. Our classroom is not open for use except during Open Sew. This came about during COVID due to the cleaning/disinfecting that was required. We continue to sanitize our store and classroom, so that our customers and staff continue to be comfortable to shop here. We have a project table in the store specifically for use by our customers in the shop. We hope to see you again!
KATHLEEN Calahan: I visited this charming shop this morning! So glad to see a quilt shop nearby with such a large inventory to find selections to go with fabric on hand! Nancy was very helpful. She pointed me to their vintage fabric collection. I was looking for binding for an antique quilt top — an earlier era quilter’s UFO - that I had finally finished quilting. I needed material for binding. Nancy and her co-worker gave me their thoughts regarding selections I was considering. I’m convinced I left with the perfect choice. I look forward to visiting them again.
Response: Thank you for visiting us today. We're so happy that you found fabric that works with your project. Nancy and Barbara were so happy to work with you. We will always have a wide variety of fabrics from which to choose and we're looking forward to seeing you again. Happy sewing!
D G Jenkins: In general, I’m not one for leaving reviews. I’m making an exception for The Quilters Studio in Fairfax City, VA. This fabric store is one of only a handful in the entire the NOVA area, so a few months ago, I ventured in to see what they had and to check on prices. They offer a much better selection of quilting fabric than most of the chain fabric stores! For me, I feel like a kid in a candy store every time I go in. Yes, the prices are higher than the chain fabric stores - due in part to the higher quality of the fabric and the fact that it’s not a chain. As a relatively new quilter, I was interested in learning more about the quilting craft and to establish a network for myself - not just in buying fabric. This place fit the bill perfectly. The staff is knowledgeable, friendly and helpful and know me on sight – despite my wearing a mask (thank you for requiring masks). I’ve taken several classes there and learned more than in all my years of sewing and quilting put together. The owner, Kathye teaches a great beginning quilting class. She laughs a lot so it’s clear she loves what she does. Many of my classmates raved about the other instructors as well. It brings me joy to support a female owned and run local shop, who supports me in return. Chain fabric store coupons can no longer temp me to shop anywhere else. If you haven’t checked them out yet, time is a wasting….
Response: Thank you so much for your very kind comments! You are and continue to be a pleasure to work with, both on the sales floor and in the classroom. All of us here truly love the craft of sewing and quilting, and value the chance to share it with others. My staff is the best in the world. Thanks again and we look forward to seeing you soon.
Dawn McAllister: First time in the store because my husband and I are visiting our kids. We are from out of state. One of the sales staff asked my husband to put on mask (which was ok). He didn’t have one so he was going to wait outside. While looking in my purse to get my mask, the same staff immediately asked me to put on one, and she was abrupt and abrasive. I abruptly said, “I’m working on it!” She responded, “You don’t have to be aggravated!” You are ABSOLUTELY right, and I don’t have to shop here either. WONT BE BACK!!!
Response: Thank you for visiting the store. We're sincerely sorry about any abrupt response from one of the staff, obviously that isn't something that makes for an enjoyable experience. Your effort to comply with our mask requirement is greatly appreciated and sometimes meets with a varied reaction. Thanks again for visiting, it is appreciated and we wish you safe travels on your return home form visiting in the area.
Kimberly Strong: Wow! Amazing selection of fabric. Helpful knowledgable staff. Great tools and rulers. Lovely assortment of panels too. Love the quilting cottons sorted by color. Omg... so easy to find that perfect match. Ty for such a fun shopping day. Will be back, with friends!
Response: Thank you for your kind words! We're happy when our customers are happy. We'll look forward to seeing you again soon, with and without your friends :-). Happy sewing!
Elizabeth Gebbie: I was very pleased with my visit to the Quilters Studio. Lots of lovely fabric, the sales staff were very helpful. Many other goodies too. I will be a frequent customer.
Response: Thanks, Elizabeth. We're happy you enjoyed your visit and truly look forward to seeing you again soon! Happy sewing.
Carolyn Edwards: Great selection and fabulous service. I highly recommend this store for quilters. Masks required!
Response: Thank you for your nice comments and thank you for visiting the store. Fabric and our customers make us happy! Thanks for being a positive part of our day.
Geoffrey Hedgspeth: Knowledgable staff, wide selection.
Response: Thanks for your review! Thanks for visiting! All of us here at the store are sewists and passionate about the craft, so we're always happy to help.
2. Three Little Birds Sewing Co
Profile verified by owner today
30 reviews
Address: 5307 Baltimore Ave, Hyattsville, MD 20781
Schedule: Closed ⋅ Opens 11AM
Business type: Fabric store
Web page: http://www.threelittlebirdssewingco.com/
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Three Little Birds Sewing Co: what do users think?
Bridget Roberts: Fantastic store with a great selection of unique fabric and notions. Katie and everyone are amazing and their classes are wonderful. Couldn’t ask for a more welcoming and inviting store.
Janice Simons: Great place. The yarn store Sweet Pea is very very nice. Nice selections great service.
Melissa Reilly: TLB is a gem. Kate, the owner goes above and beyond to provide excellent service, stay attuned to the interests and needs of her customers, and runs a well curated local small business. I feel part of a special, supportive community whenever I’m there. During “these uncertain times” Kate and her staff have worked incredibly hard to fill online orders, offering no-touch curbside pickup, free local delivery and swift mail delivery if requested instead. She’s hosted zoom social time, mask making and embroidery sessions, show new inventory as it comes in. I hope she feels the from from her customers, cuz we sure love her!
Naomi Johnson: Three Little Birds Sewing Co. is my jam! I always find charming fabric & cool patterns. The community Kate has created is just the best.
Kid Troopa: Staff is freakin awesome! Communication is great and experience is personalized! Extremely grateful they are located nearby. They’ve made my introduction into the world of sewing ten times better!
Mia Higgins: I love this store! Nice fabrics that are unique, great sewing classes and the owner has a wealth of knowledge.
3. Sew Magarbo
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
49 reviews
Address: 44933 George Washington Blvd #130-135, Ashburn, VA 20147
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 375-9739
Business type: Fabric store
Web page: https://www.sewmagarbo.com/
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Sew Magarbo: what do users think?
Elaine Cahoon: Super cute store! I love that things are curated and they carry full lines of more modern prints like ruby star society. They even started carrying some cute Japanese imports. Fat quarters everywhere. Lots of really nice blenders. Staff/owners were so nice and friendly.
Catherine C: I recently had my Pfaff Sewing Machine serviced at Sew Margarbo. The customer Service was outstanding in every way. I was greeted very professionally. The tune -up was fast and through. The owner explained the service done and shared a few hints. My machine is working as good as the first day I bought it (years ago). The owner is very pleasant, professional. A beautiful shop. I will never take my machine anywhere else. Thank you again for a great experience! Catherine
Lynne Lott: After careful consideration of different sewing machines, I went to Sew Magarbo to check out theirs. It was a very good, low pressure shopping experience. But that is only part of the reason I purchased my machine there. The commitment to the purchaser was very important to me. I want to learn about all the cool features of my machine, and there are ample opportunities for learning at Sew Magarbo. Frequent classes, telephone support if needed, and a "club" for others who purchased the same machine as me were all super benefits. I feel comfortable asking newbie questions, and appreciate getting together with others who love to learn and share.
Michael Ku-DiPietro: I heard about their store through a friend and signed up my sister for a summer class. There was such a variety of fabric to choose from and it was incredibly high quality! The teachers and staff created a welcoming environment and she was always happy when I picked her up at the end of the day. Thank you Sew Magarbo!
LISA RAMOS: I have been a customer of Sew Magarbo for a few years. Their customer service, friendliness and professionalism are outstanding. Imagine my surprise when I read a review stating the manager was "aggressive" while communicating the rules and policies (clearly stated on their website) to a client that was not compliant. I have never heard or seen the manager or any employee speak to anyone in a disrespectful manner. Being firm about rules that protect their customers (especially during COVID) is what I would expect and appreciate as a parent for any child attending camp at Sew Magarbo. Being fully vaccinated and wearing a mask does not give you the right to break the rules. Perhaps you have not read (policies, news, etc) about COVID breakthrough cases being contagious. Entitlement and non compliance of COVID rules shows you have no concern about harming others. I would like to thank Sew Magarbo, its manager and employees for keeping us and our children in a safe environment.
Jeff Spencer: My wife and I have purchased at least 4 machines from Sew Magarbo in the last two and a half years. She is no less than superior in her capacity as a shop owner and manager. We have taken numerous classes from her and her staff as well. She consistently over delivers when she does business with us. This is the best sewing studio and shop in Northern Virginia.
4. Capital Quilts Sewing and Creativity Center
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
69 reviews
Address: 15926 Luanne Dr, Gaithersburg, MD 20877
Schedule: Closed ⋅ Opens 11AM
Telephone: (301) 527-0598
Business type: Fabric store
Web page: http://www.capitalquilts.com/
Near Capital Quilts Sewing and Creativity Center:
- a 16 meters away second hand wedding dresses: I Do I Do Bridal (By Appointment Only)
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Capital Quilts Sewing and Creativity Center: what do users think?
Carolyn Grant-Suttie: I’d never heard of Capital quilts until I did a search for quilt stores last August. I had also never made a quilt before then and had relatively limited experience sewing. Since then I have purchased a new sewing machine, taken the virtual complete quilting class, taken a Longarm class, completed 1 quilt and am close to completing my second one. I have also purchased supplies for two more quilts. I think I’ve been to Capital quilts about 9 times since August and every interaction I have had has been wonderful. Everyone is extremely helpful and patient (even when I’ve arrived close to closing time) and they really make me feel like they are rooting me on to succeed in making a quilt that I will love.
Response: So happy for your quilting journey!
Ashley Bredenberg: Lora and the crew are awesome! Very big store and Janome Dealer. No Apple Pay yet but coming! Parking is free and easy right out front. Rent a longarm for your project! So.Much.Cute.Fabric! A must stop for the area.
Response: Thank you for your kind words!
Robert Gillette: I am totally disappointed in the customer service. In a totally empty store, no one can see me standing at the cutting table? I will happily drive 3 hours round trip to avoid being ignored :(
Response: We are very disturbed by your experience! We strive for exceptional customer service, and clearly, we need improving. Please reach out to Marianne or Kat at the shop to discuss what happened, so that we can properly address the situation with the employees.
Kimetha TURNER: I was in town and needed some supplies. The ladies are so helpful and knowledgeable everyone was friendly. I did feel “eyes on me” but i was unfazed it was more of us she in the right place type thing. I ended up in here 3 days in a row. I just couldn’t get enough! Thank you guys so much for the help. I will definitely be returning. Lol 😆
Response: We look forward to seeing you again,
Wenonah Dodd: Wonderful quilting fabric store. Tons of fabric, small section of wool & wool patterns, fair selection of bag patterns & some hardware, small to moderate selection of quilt patterns, and lots of gift choices for your quilting buddies. Would recommend and hope to visit again!!
Response: Thank you!
Deborah R.: Capital quilts is amazing! Their knowledge of quilting and fabrics is above and beyond. They can do the math in their head very quickly to help you figure out how much fabric you need for anything you are making. Julia was phenomenal! She helped me pick and match fabrics for an hour!
