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1. Office Depot - Washington
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5
128 reviews
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Address: Universal North Plaza, 1875 Connecticut Ave NW, Washington, DC 20009
Schedule: Closes soon ⋅ 7PM ⋅ Opens 8AM Thu
Telephone: (202) 986-2115
Business type: Office supply store
Meg: Staff was extremely helpful - I think every worker in the store asked me very kindly if I needed help with anything. Will definitely go back for things I tend to rely on Amazon/target for (pens/paper/notebooks) since it was a pleasant experience and much quicker
Achilles RH: Everyone of the staff here always go above and beyond with everything. I hate being that customer that comes in almost closing time, but regardless, they always make it happen. Really appreciate your team.
lisa lang: Customer service: Helpful knowledgeable staff at the DC-NW location! If you have a question or a challenge, they are resourceful and friendly.
Tiffany Balmer: The store was so nice. I was greeted and helped. I love it here. Make my life easy!!!
A McDaniel Hamilton: I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.
Faith Lewis: they help with rewards points, with finding what you need, with all your discounts....very satisfactory experience!
Robin Reiss: Wonderfully reliable printing/copying services and helpful in-store employees.
2. Staples - Montgomery County
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5
70 reviews
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Address: 6800 Wisconsin Ave, Chevy Chase, MD 20815
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 652-3174
Business type: Office supply store
Ronda Bernstein: When you need specific office supplies quickly, you need an office supply store. Thank goodness Staples still exists. The staff here were very friendly and helped me find exactly what I was looking for. I still bought the wrong thing but it was close enough. Plus that is what returns are for.
Neil Schwartz: Getting here with parking is a tiny challenge. You can only come in one way on Bradley and then you have to find parking in a garage. Other than that, everything else is fine. People are helpful if you ask them questions. Good stock of stuff. Parking is free inside of an hour I think.
Mintesinot Asfaw: printing and marketing department has a wonderful customer service. The guy working there his name is Mohamed he is really awesome. He is very helpful and patient. I went this location to print a business cards and I did the design and wrote all the contents but after I ordered I saw there is an error on the business card sample and I did this couple of times. Then he canceled the order and help me to correct the errors and reorder it.he Checked every step until the quality work is done. I am sure I will go this location again and definitely recommend this place to a friend. Excellent job Mohamed.👏
Martin Brossman: Service quality is very up and down. Parking in basement with validation on checkout.
Max Altmark: Excellent and responsive employees. One of the best stores in the area. Quick, respectful, and overall high quality service and assistance. Especially, I would like to express my gratitude to Mr. Darren in the copy and print center. He was very helpful and helped me complete an urgent assembly task on time.
3. Office Depot - Huntington
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4.9
178 reviews
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Address: 6211 N Kings Hwy, Kings Highway, &, Richmond Hwy, Alexandria, VA 22303
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 660-5966
Business type: Office supply store
Scott Klempner: I ordered large format glossy prints online for a church event. My job was completed within an hour or two, and I was very happy with the quality. There is a very large price jump between standard prints (11" wide) and poster prints (anything larger), and so I would have liked to print larger than 11" but did not because of price.
Jasmine McGee: I needed a copy of something that was larger than a normal size paper. Right away the sales associate helped me get my copy. As I was waiting for my copying to be completed, I looked for other things and another sales associate asked if I needed any help. Overall the store just had a great vibe to it and everyone was so helpful.
W Jones: This place is usually pretty good. Staff are are usually pretty professional and attentive. However, this location is not able to able to offer printing (print, fax, copy,) or shipping services (scan and accept packages) 30 minutes before closing.
Theodore Wang: Store associate was very helpful and knowledgeable. The office chair was not in stock. She went to her computer in the store (this was on a Friday) and had it delivered to. my door on Tuesday. Amazing!
Jose Velasquez: Came in today to find some office supplies and make some large prints. I normally use my local staples but their laminate machine was down. I tried asking the lady a print question and before I could finish my question she cut me off and sand me to the self service area. I tried to explain what I needed done and she rudely told that I ask for printing and that’s where it’s done. She than pointed at another employee and said he might be able to help as she walked away from me. Rude and just plain nasty Back staples where at least they pretend to care not at this Office Depot Do Not use them.
Deth Dance: Excellent service from a dedicated team. I needed business cards so I stopped in. They took the time I needed to make certain everything was right. The cards came out great and they got a very satisfied customer.
Faizah Kumani: Saleh has been extremely professional and ensured my experience was pleasant. I will definitely return for all of my office needs.
Margaret Peterson: Can you add another star? Smaller, non-box stores like this Office Depot have the advantages of easy in/easy out, more relaxed shopping, and more personal, knowledgable, helpful personnel.
Ryan Nichols: I wish the store had more products. The customer service was decent and there were good values to be had. There was ample parking and the store is very clean and well stocked.
diane elgin: They make printing look so easy and effortlessly. Thank you!
4. Office Depot - Prince George's County
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5
115 reviews
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Address: 10411 Martin Luther King Jr Hwy, Bowie, MD 20720
Schedule: Open ⋅ Closes 8PM
Telephone: (301) 955-1649
Business type: Office supply store
jerome nash: I went in for a specific item and found it very quickly and was in and out in very limited time frame. To top it all off the price of the item was excellent. Lower than I expected.
Pamela Robinson: Store was o.k. my problem is with the website. I ordered business cards that were a total disappointment. The print was so small you could not read it. The website should have a preview that says actual size.
Denise Cummings: I visited the Bowie store to check out office chairs. The one I liked was missing a price tag so I asked Alex for assistance. He was very helpful and attentive and patiently answered all of my questions. When I went to the checkout line, Alex opened a second register to move the line along quicker. I appreciated the good customer service Alex provided today and wanted to acknowledge it here. Thanks, Alex!
Jennifer Thompson-Hunter: Kudos to Nathan. His knowledge, patience, and input regarding the best way to capture photo and make poster went above and beyond regular customer service. Especially helping the non-savvy and elderly, lol. He was calm and cool and went about his work efficiently. Him and the store came greatly recommended. They said this Office Depot does all there printing and goes no where else. Now my go-to ✔
Catherine Sayikanmi: I really love getting my print jobs from this location. The curbside pickup option is so quick and convenient. I would definitely recommend!
Carla Cash: Store Manager Chantay or Chantel is very rude and has a nasty disposition. Always walking around like she is mad with the world. Other store staff is very helpful.
5. Staples - Burke
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3.2
59 reviews
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Address: 9230 Old Keene Mill Rd, Burke, VA 22015
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 440-0359
Business type: Office supply store
Phuc Le: The worst customer service with a real bad attitude. Stopped by on Wed. 02Mar2022 around 10am to drop off an UPS package that was ready with labels... The woman behind was so rude with an attitude that she should be in the stock rooms instead of dealing with customers. Wonder who had hired her? and what the qualification for hiring a customer service person from Staples. To say the least... for myself, there will never another visit to Staples. Yuck...
Hannah kim: The Staffs were very rude. When I asked where self printing machine was, he said " it is over there" without guiding me. There were many machines. And I asked the cost. He answered And he said that exit is over there which I did not even ask, which means stop asking and get out. And also one guy in printing service when I said excuse me to me, he did not even look at me nor reponded to me and just called other staff. They were very rude.I felt ashamed to ask them. Do not have any service mind. Very frustrating place to visit. They need to improve response to customers. They always need help when they visit.
Katy Glance: Absolutely flawless experience. On Xmas eve we’ve been out driving searching for somewhere that is printing photos, as we needed a last minute gift. Nowhere in the area even had photo paper. Called Staples and they said come on over, had six copies of our picture printed in 10 minutes. AND at no charge. Customer service was excellent, guy who works in photo dept deserves a raise and 5 star gourmet Christmas dinner. THANK YOU Staples for being so accommodating, convenient and friendly. Will be coming back for future prints 👍🏼
Tom Gregg: Tried to make copies and went to two machines and they both proved out of order. Ask them to make the copies for me and they said it would be a lot more expensive (double). I talked to the manager and said I had already spent a lot of time trying to use their broken machines that they should make copies for me for the same price (good customer service?). They said they would not do that I should wait for another machine to free-up. I was a good "rewards" customer. Now, I will never go back. It made me so mad that I am writing a review.
T Tes: I am a reward customer with staples. However, when I came to this location, to do a binding work, I have always been told will take an hour even if Mona the supervisor is pretending to do work. When I drive up to the mall by Springfield, it is done immediately. That why staples are losing customers and not being profitable. Need a better management.
Laura Beene: The deal was mismarked or I misunderstood. I wasn’t rude. “Ooops. No problem, help me get it right?” The person at the register seemed to get mad at ME and quit speaking? I decided, “Just give me back my money, please? Life is too short for someone to refuse to speak or look at the customer. The manager said he would handle him because that’s the manager’s job. How do they handle rude or mad people? Yikes. It’s okay, I’ll go somewhere else.
Nathaniel Roundy: Clean. Well stocked. Prices are actually usually better than Amazon. Friendly and helpful staff. A little over eager with the suggestive selling. Staff is knowledgeable.
6. Office Depot - White Oak
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3.6
227 reviews
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Address: Next To McDonald's, 11130 New Hampshire Ave, Silver Spring, MD 20904
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 681-0063
Business type: Office supply store
Just a Countertenor: This is a great Office Depot store compared to some of the others I’ve visited. The employees are very kind and helpful, and the store is clean and organized. The store is smaller than some other locations, however seems to have the same variety of products. I usually come once a month to recycle ink cartridges. Some of their items are cheaper than Staples, such as the envelopes in the picture. At Staples a similar pack was $10. My only complaint is that their restrooms are now marked as “Employees Only” which is inconvenient.
ahmed mohammed: The customer service is very poor.i wanted to print a docment and stuck in the process.I asked frequently to get help and the person was with nasty attitude and not willing to help. Then I left the store .They are also very slow and may need to work on customer skill and efficient communication. I will never go back their again.
M Goldfarb: I like very much that it accepts used printer cartridges in its reward program. The checkout cashier was very efficient, and quiet but friendly enough. But the store itself could benefit from some painting and modernization.
jean paul Djeukoua: Great place I recommend this place to anyone who wants to get the job done the right way. With a knowledgeable staff, always prompt and fast service
genet teferra: Excellent service provided by the staff, convenient location, everyone finds what he/she wants with a reasonable price and leave happy. I am stuck with Office depot because of their excellence!
Madison Drury: I needed a really last-minute foam board for an event today after the original was lost (not by Office Depot!), and the store manager Joseph was able to make it happen. Thank you so much!
Jim Jones: Incompetent store associates who are clueless about advertised specials. Discounts, and pricing . Caveat Emptor - store prices are 20% more than on-line prices
7. Staples - Fairfax
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3.5
80 reviews
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Address: 9480 Main St, Fairfax, VA 22031
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 591-9809
Business type: Office supply store
A F: They require kids as young as two to wear face masks, regardless of vaccination status. They have a sign in front of their store that says so.
Fathalla “Fat-halla Almzayne” Eldali: Terrible customer service two bad experiences - one time, I came to print something using the self-printing machines and one of them had an issue and switched to the other one and it also had a problem. I asked for help and the guy came was not able to help me and did not offer any solution and saw me walking away and did absolutely nothing. -Today, I had a amazon /UPS return. the store was almost empty. I waited for 10+ minutes and asked for help from the associates couple of times and no one came to help me. I simply walked away after 15 minutes and no one tried to offer to help me. I am always a patient person and I understand reasonable delays due to high demand times but both of these times, the store was almost empty. The terrible thing is that I live within a walking distance to this store but I would not go there again.
A & S Haynes: I ordered online for a label maker. I went into the store for pickup people were doing nothing but would not help me by picking up my order. I realize maybe people have certain things they focus on but I would have really appreciated someone helping me picking up my item without having to wait in line for 30 minutes when someone could have helped. Next time I’ll either pick a different location or just not order from staples.
Chanpen Tee: The store is clean. The staff is helpful.
Jess McDowell: Horrible horrible store!!! Came to drop of a misdelivered ups box. The man behind the counter saw my boyfriend but walked away from the counter. THEN as we are waiting to check out some woman held up the entire line talking about her coupons and life story. It was not till my boyfriend asked for another cashier did one eventually walk up. Will never be coming back.
Lindsay Greene: Sean is phenomenal! Attentive, caring and kind. He sold me my computer last June. Today, he renewed my virus software quickly and applied a $20 discount. He even helped me get everything to my car. I will ALWAYS return to Staples in Fairfax for all my office needs!
Nata Komarova: Patricia helps me with my order. She is very friendly and professional.
8. Potomac Business Solutions LLC - Arlington
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4.2
20 reviews
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Address: 4250 Fairfax Dr, Arlington, VA 22203
Schedule: Closed ⋅ Opens 9AM Thu
Business type: Office equipment supplier
Erin Evans: My organization just got a new copier/printer with Potomac Business Solutions. So far, they have been a pleasure to work with. The team has been very responsive and follow up quickly on any email I send them. The copier itself is more compact than our previous machine, but still has all the features we need for our day-to-day tasks and bigger projects. I would definitely recommend Potomac Business Solutions to anyone looking for a new copier/printer.
Joy Whorl: We have been a customer with Potomac Business Solutions for over 15 years. They have always gone above and beyond to provide excellent customer service. No matter our needs, their response is prompt and the resolution swift. We are extremely happy with their service and would highly recommend them.
Nico Pandi: Was very easy to work with to find the best solution for our business. Customer support is professional, courteous, and follows through with promised timelines. Everyone in our office is happy with the equipment which ended up costing less than what others were offering.
Marisa Gudrais: It has been a pleasure to work with Potomac Business Solutions. Throughout the process of shopping for a new printer for our office and after this process, when getting set up and starting to use this product, we have been more than happy with the customer service, ability of PBS to cater to our needs, and transparency regarding pricing. We were able to find a high-quality product that fits within our budget and they walked us through how to use each aspect of the printer. I am so glad that we no longer need to stress about printer and service issues like with other companies in the past!
Jenna Hall: We have had an absolutely wonderful experience working with Potomac Business Solutions. Very professional and always responsive and helpful.
Maryland Bob Chance: We recently ordered and received a new Xerox for our church in Aspen Hill Maryland and it has been a great process working with Potomac Business Solutions throughout out the whole process of receiving and using our new Xerox. The machine has worked exactly as advertised, no problems and the follow up contacts with Potomac has been excellent.
Calvin “capt_morgan202” Morgan: Potomac is my organizations preferred vendor for our print/copy needs. They are experts in the the industry and have supported us, through a number of challenges.
AHCC Narthex: Everyone at Potomac Business Solutions has been very nice and professional. Helpful with questions and delivered what they promised in a timely manner. Highly recommend them to any business.
Shellie Garvin: I have been working with Potomac Business Solutions for over 10 years and have been extremely pleased with the company. They are quick to respond to my needs and even though it may take a few days to clear a problem it is not due to their lack if response but rather the problems that arise from the ever changing way XEROX handles support with their vendors. They are always on top of my leases and if they can save me money by swapping out early on a machine Kristin calls me to get the ball rolling. Great group of individuals to work with!
9. Miller's Supplies At Work - Newington
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4.4
12 reviews
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Address: 8600 Cinder Bed Rd, Lorton, VA 22079
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (703) 644-2200
Business type: Office supply store
Brenda Stepney: This company is very prompt, professional and dependable. The communication with the staff there is great and they always deliver! If you need a office supply company that you can depend on a representative who stays on top of things please call Joe Mazello. They have good prices and great service!
Ronald Stewart: Good place to work and purchase school,kitchen, furniture and cleaning products by the bulk and piece
Jacob DeSimone: products good good very good viry gud
Robert Azzam: Great company to work for
10. Staples - Oxon Hill-Glassmanor
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4.1
136 reviews
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Address: 6139 Oxon Hill Rd, Oxon Hill, MD 20745
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 749-6567
Business type: Office supply store
big milk: my wife went to get ink for our printer or at least get someone there to help print something for her, she reports that no one was willing to help her, I can say from my personal experience the week prior in buying a monitor that no one is willing to help a customer unless they are directly asked to, it seemed as though they were more interested in their cell phones , when I did get help the young man was pleasant enough, even though he was from what I could tell the only one working, he stopped helped me and I was on my way. change of staff or more staff needed at this location
Felipe Umana: I been here a few times so far i have good experience lol😆 good customer service too
Kay Hall: I almost always get poor customer service despite the fact I always pay in cash. So I expect ppl to be lazy. I e made it more important to get the service I expect done though. Not on time just be ready with what ever I paid for. On line same day service for this particular store would be like expecting hot water to come out the faucet when u open up the hot water knob, but it ain’t . 250 boring business cards paid to get them yesterday before 8pm. Still no business cards for my promotional event to help further my financial goals. It seems to be of no concern to staples.
6052 News: Worst store ever customer service sucks need new leadership
RL Willingham: I came in on the Saturday before Christmas and received great service from Melody. I came in to get a Kindle fire that was still in the back as the truck came in the night before and it was only 10 am. She took my name and number to call me when she had one in hand. I received the call shortly after I left the store and was running other errands. When I left the first time I was told they would look quickly. I appreciate the speed and friendly interaction with Melody.
M: I called this Staples location yesterday right before closing to see if they had Airpod Pros in stock. After waiting on hold for 10 minutes, I spoke with Chris who told me that there were multiple in stock but I should come in tomorrow because they were being “processed off the truck.” I came back this morning, waited in line until they opened, only to have them tell me everything was sold out. So either this location is backdooring HEADPHONES with the 50 dollars off (plus an employee discount) or they have terrible customer service. I’m willing to bet it’s both.
11. Staples - Jefferson Houston
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3.1
118 reviews
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Address: 3301 Richmond Hwy, Alexandria, VA 22305
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 836-9485
Business type: Office supply store
Duke Coins: Glynnis in the Print Department single-handedly saved our promo cards for our career fair. She went above and beyond and her initiative allowed me to present beautifully formatted promo cards for our non-profit organization. Thank you Glynnis for being thorough and a true professional!
Apoorva Nadkarni: Giving it 2 stars mainly due to the printing service staff at this store. Don’t ever come in to store if you are in a hurry.. the folks working there are so disinterested in helping you .. they will move at glacial speed to provide one single answer.. once you have finally managed to get an answer out of them the printer will turn out to be jammed.. and you would have wasted your dollars with no print outs.. just a really frustrating experience
Joel Kubicki, Jr.: I have come here quite frequently and never really had any issues. The parking lot is a bit dicey if the strip mall is busy. The wait to check out on your purchases leaves you wanting. It could be faster.
Kay Jay: The individuals who work here all need to be unemployed! I walk in to see someone putting up Christmas cards and Christmas items so I ask about Christmas lights and the lady doing the set up gives me a nasty attitude about not selling lights. Then I fax and go to the counter to pay and no one acknowledges me while witnessing 2 employees behind the counter talking to each other and looking at the line. I then go to checkout and an employee picks up candy and gets in line behind me. Yet, another employees presumes to check her out before me! I’ll drive elsewhere to avoid coming back here. They should close this store ASAP and not rehire any of these individuals. 10/11/21 at 2:50pm for whoever cares from management to check the timesheet of workers!
Mike Tyner: The printing staff are visibly annoyed when you approach them for printing or laminating. Slow and generally unpleasant service.
12. Household Hazardous Waste & Electronics Recycling Center - Lyles-Crouch
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4.4
23 reviews
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Address: 3224 Colvin St, Alexandria, VA 22314
Schedule: Closed ⋅ Opens 7:30AM Sat
Telephone: (703) 746-4410
Business type: Recycling center
David Doher: Quick and simple. Drop off old hazardous waste, glass, or regular recycling. Stay in car for hazardous items and drive through gate. Giant dumpsters for everything else.
Nathan Lundquist: Would much rather go to the recycling center on Eisenhower for cardboard. I’m appalled my city tax dollars pay for this. The employees appeared as if they were homeless and had an absolutely abysmal customer service; one essentially tried to fight me for asking a question and a follow up because I didn’t understand him. The city should be ashamed.
Nicole Gauvin: Saturday morning, line of cars was about 8-9 deep. Took about 15 minutes to get through. No sign in currently, just need to show drivers license.
Mark Cohen: easy drop off of glass revycling and household haz wastes. Just be sure to check the opening times.
Christopher Cannon: Hours are a bit stringent but very conveniently located and simple process for stopping stuff off. Thanks for all you do!
YL SULLIVAN: Dropped off a damaged flat screen. Beats paying BEST BUY $25.
Radhika Engineer: Quick and easy to drop off my electronics and such
Simba Simba: Very easy and fast, a great service to have for difficult waste.
13. Staples - Springfield
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3.2
109 reviews
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Address: 6731 Frontier Dr, Springfield, VA 22150
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 719-9550
Business type: Office supply store
Elena Jochum: Manager with short white hair purposefully ignored me and did not want to help until another associate had no idea what I wanted. I felt like she was very condescending and only a different associate was able to tell me that they just sold the last thing. I felt uncomfortable that the first associate took my phone and walked away with it to show the manager the plastic sleeve for greeting cards because she had no clue what it was.
Robyn Ross: The convenience of ordering from the printing service is convenient, however they are no reliable on getting the products done on time. Same day printing has taken 2 days for completion of many occasions. Suggest FedEx for printing instead.
Tina Qu: I would give zero star if there is an option. I went there trying to print some loyalty cards, I went 4 times in a row and still not getting my job done. The staff there is incapable of doing his job. He complained that my file size was wrong, and yet when I handed him the file the day before, he did not mention anything. He promised me that the sample would be ready for me the next day at 11am, but when I went there the next day at 12pm, he didn’t even start on my order. He kept me waiting for hours while he serves new customers that come in, putting my print job at last (even though I was the first in line). When I complained to the store manager, not only did he not care about why his staff can not do the job, he asked me to leave, because he is busy! When I asked him for a phone number to file for a formal complaint, he wrote on a piece of paper a phone number that is the Renaissance Hotel Number. I can tell the store manager’s attitude was very different towards me, because the night before I happen to see how he deals with another complaining customer who is a white guy. I’m really sad, because I feel I do not deserve the attitude from him just because I’m a petite Asian woman.
Shadayah Gray: I had the best experience at this staples! Becky went above and beyond to help me in printing services. I look forward to visiting this location again soon!
Montina Beauty: Nice and quiet but kind of hard to get someone to help
Phuong Tran: Never do any print jobs here. It costing money for every minute of access but you ended up getting nothing. No body really check if the papers are loaded in the machine. You ended up waiting and getting charge for the money sitting there waiting. No body there to assist. This place should not be in business if they dont upgrade their equipments. I hope we have other office depots here around i will never drop by this place
Jenniffer Chaviest: After waiting in line for 30 minutes, the clerk was not sure she could have some medical records to a disc. She called her supervisor. No response after 15 minutes. She said that I could do the task "cheaper" at the self service using a thumb drive. My issue was I had an appointment that I needed to be at, money/cost was not an issue, and was going to leave the records and return whenever the job was complete. I sensed that the young lady did not want to do the job. Sad that customer service was poor.
Dutchess LB: Incredibly disgusted by the way one of my employees were treated by Staples staff. My 7 month pregnant staff member went to pick up ink for a printer. We are an essential business with essential staff members. She was denied entry for lack of mask. Then she was told for curbside assistance it would take an hour. I contacted the branch and the "sales and service manager" spoke to me. They were unwilling to really keep our business by compensating the distasteful treatment. State of Virginia does not require facemask enforcement what so ever. This is a nationally recognized company and should do better.
Mary Anne Keena: I walk in to get some envelopes because I was hoping to get a better deal than amazon, which seemed expensive. The place looks disorganized and vacant. In the distance I hear a startling, deep, booming male voice with a New York accent yelling for someone to come help him and he better “chop chop”. Whoever it was being called upon clearly didn’t care, kinda says yeah yeah he’s coming but doesn’t. The voice yells again for him, louder and more disgruntled. I’m browsing for envelopes and feel a little unsettled at this impending confrontation and wish the guy would just hurry up and obey so I don’t have to hear Frankie yell for help no more. I find the envelopes, which to my surprise (but not really) were twice as much as amazon’s. But at this point I decide to buy them because I have to mail Christmas cards and time is of the essence. At checkout there is a college aged girl engaged in a very personal conversation. So engaged, in fact, that apparently I am interrupting, and when I try to nudge my way in sheepishly to ask if there’s maybe a coupon, she looks at me almost shocked that I’ve found my way into to her personal space unwelcomed. She replies that there is no coupon and continues right back into her conversation just as if i wasn’t there and hands me my bag and receipt without even turning away from her conversation partner. Oh well, I had no grand expectations going into an office supply store, and i do have the envelopes i needed. But I do feel old at 33 saying that customer service isn’t what it once was.
14. Staples - North Bethesda
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3.9
194 reviews
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Address: 1531 Rockville Pike, Rockville, MD 20852
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 881-6390
Business type: Office supply store
Mandy Chan: Amazing experience with the staffs there, especially Mathew and Kareem. We took our 2 years old and 3 months old in for passport photos. They were extra patient and helpful. Tried many different ways to take the photos for the 3 months old to make sure it fits the requirements. Strongly recommend having your passport photo taken there
ido tkacz: Yesterday we made passport photos for us and the kids. An average of 8 photos each. We paid over $ 200 (each pair of photos about $ 15). It turns out that in CVS you pay $ 15 per couple, and another 50 cents for each additional photo. This is called Daylight Robbery!
Vishal Sinha: This is my go to location for Staples for when I need things quicker than Amazon. Ordering online is easy and the website is good to filter any products that are available for in-store pickup. They do have a good selection of the standard products available for in-store pickup and most of the other stuff is online only. Stopping by and picking up my order was easy. They have a online order pickup sign but I have never seen that open; I generally have to get in the main checkout line to pickup my order. The store is well laid out and stuff is easy to find. Staff is helpful too.
Hugo Arenas: The only place for office supplies in town.Nice clean store UPS delivery and FEDEX .
Jamila Green: Ian in the printing center was sooo helpful and had great customer service.
Nancy Mixson: We just returned from Office Depot to purchase computer printer paper and a computer ink cartridge. We had difficulty locating the cartridge. Daniel, an energetic young man not only checked the shelving and climbed the ladder to look at the stock, but ended up helping us to order the correct ink cartridge. In addition, another young man in the copying/ laminating area helped us to laminate some cards. His asked first, "How are you today?" He seemed genuinely interested. The friendly service makes this store a wonderful place to go, get supplies, and get assistance. Good job!
Chase Winter: Very good service getting some office chairs. Kareem was very helpful and friendly. I was surprised by level of good service for Staples. Kareem really seemed to care. Staples should make him a manager.
15. Staples - Hybla Valley
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3.6
72 reviews
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Address: 7708 Richmond Hwy, Alexandria, VA 22306
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 799-8203
Business type: Office supply store
Patricia Martin: Have been here going on 15 mins waiting for the place to open. Someone pulls up 2 mins late and is the only one here trying to open the place.
JC: The personnel at this store just went above and beyond to provide quality prints we were needing in a tight deadline. I am very thankful for their service.
Molly Ahearn: My high schooler needed some brochures printed for a final project. Had a bunch of trouble with the self-service printers, so asked for help from a staff member. SOPHIA was wonderful! So helpful. Walked him through everything - friendly, attentive and detail-oriented. So glad she was there to help out!
Beth Stiner: Avoid this place if you need anything done quickly and efficiently. I went in for some simple copies. All do it yourself machines were down so I had to wait for service. After the technician struggled to figure out how to copy a three page document, their machines to pay went down and I waited 10 minutes before scraping together change to pay so I could leave. I just opened my copies and he didn’t even complete a set. Just copied one page on two sides. Incredibly frustrating. Will never go back. It’s one thing to be patient during technical difficulties, but after waiting so long and not even having copies made correctly... never going back.
16. Micro Center - Merrifield
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4.5
3637 reviews
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Address: 3089 Nutley St, Fairfax, VA 22031
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 204-8400
Business type: Office supply store
Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
Konverse Sketch: I was given a used piece taped all over and when the box was opened at home, expectedly, there were some shredded pieces stuck on the back of the device.My order clearly specifies that the condition of the piece is NEW.
17. Staples - Berwyn Heights
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3.7
124 reviews
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Address: 8904 62nd Ave, College Park, MD 20740
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 474-0610
Business type: Office supply store
Courtney Moseley: 2 stars is nice enough. I went in this morning. Things all over the floor in the binder/folder area. The lady who checked us out (JoAnne) was rude. The little girl in front of us wanted to buy her own candy but couldn’t count her change. She sat it on the counter and needed the lady to help. She sighed in front of the little girl like she didn’t have the time or patience for it. No one else was in line except me and I had 2 things.also I I didn’t realize my items were on sale and all I had was $100 bill. She acted like walking the 10 feet she did to check the bill was hard labor. She had no excitement or happiness in her voice when greeting people. If you don’t want to deal with customers especially kids at a office/school supply store don’t do customer service.
LaTanya & Devin Lucas: Store manager this evening was rude & in no way in the position to work in customer service, let him & his nasty attitude go.
Linda Williams: Outstanding service, Alyeda went above and beyond!!! Thanks so much for outstanding service!!!
Dana Phipps: I came in just to buy payer for my home printer, but the cashier was extremely helpful! He suggested I sign up for the rewards program based on my purchase of paper. He says, it looked like I would use a lot of printer ink and told me about their recycling program. I can bring up to 10 used ink cartridges per month for recycling and get two dollars credit for my next purchase. Not only that but they price match with Amazon. Staples just got my business! Thank you!
Rachel Ridley: Staples gives the option to order address labels for same day pickup. I placed my order, thankful to have them before leaving the country in order to send my wedding invites, and I arrive at the stated pick up time, only to be told they didn’t have labels and wouldn’t until Wednesday. By Wednesday, I am out of the country. If a company cannot fulfill an order by promised time, they owe you more than a cancellation. Ruined my entire schedule. Will not be using this dying store again.
Loreen Jones: Thank you Richard at Greenbelt Rd and Glen at Laurel for helping me get the item I was looking for. Excellent. Both went above and beyond.
18. Fort Totten Solid Waste Disposal Transfer Station - Washington
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4.5
218 reviews
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Address: 4900 John McCormack Rd NE, Washington, DC 20011
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 715-7570
Business type: Garbage dump service
David_D Barnett: If you have anything that you want to dispose of and have a vehicle that will hold said item. You can easily get rid of it at the Fort Totten solid waste disposal facility. All you need is a DC drivers license and some patience to wait for your turn. Check their hours because they are different but they are open on Saturday.
Chanpen Tee: Staff are friendly here. During the tiime i visit, there is a line here but it is not a long wait.
Shanti Conly: Went on a Saturday late morning to e-cycle old electronics, only my second time here. Unlike my first visit in 2018, there was no line to get in. There was also more assistance from staff in handling items. Staff at entrance checked my DC driver’s license and directed me to a drop off point. When I pulled up, staff wheeled a shopping cart to the trunk of my car to receive my items. I was in and out in less than five minutes. Easy peasy. Grateful DC makes it so convenient to dispose of electronics/ hazardous waste in a safe manner. My only suggestion is that DPW should pro-actively publicize the service so that more people use it.
Greg Drury: Excellent, kind, great experience but small accident on Taylor caused a delay til.close and they took me anueay3
Robert Rice: Quick and efficient procedure. Recyclables are redirected to a different drop point away from the long line of other solid waste disposers. My experience may be attributed to an early arrival (prior to 9:30 am).
Flavia Alves: Great service for residents, staff is very friendly and helpful
19. Micro Center - North Bethesda
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4.4
2412 reviews
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Address: 1776 E Jefferson St #203, Rockville, MD 20852
Schedule: Open ⋅ Closes 9PM
Business type: Office supply store
Roger Torres: One of the remaining large retailers where you can buy electronics. I have bough almost all mine from Micro Center. Micro Center has one of the best warranties around. If you purchase the extended warranty from they in almost all the cases they just give store credit for the full original price. No hassles. The staff is highly knowledgeable in each of there departments. Now and thru the pandemic they have been fully staffed and fully stocked.
Kay Pepper: Its Micro Center, do you need an introduction? The one stop shop for all your computer needs at good prices and a place computer lover would enjoy and visit over and over! The service is great and the staff is knowledgable, very helpful, and happy, nothing better than seeing staff with a smile on their face! Highly recommend it for your tech. needs. But all I bought today was monitor cleaner spray for $2 on sale... Works great~
Nik Rama: Micro Center is my favorite store. It has everything you could ever want when it comes to computers. As soon as you walk in, you are hit with just how many computer accessories they have. They have an entire section dedicated to computer monitors and pre-built desktops ranging from personal used to gaming. They then have an entire section for televisions, Rose upon rows of accessories and chords for computers, and at the very back of the store is there “build your own PC” section. The section contains all the parts you would need to build your very own PC. Everything from fans to water cooling systems to GPUs to CPUs, they have it all. It’s really exciting walking through the isles and seeing all the different choices you could have. I also appreciate that they have some sections for video games, virtual reality, drones, and recording/streaming equipment. This is a store I can easily spend several hours perusing the shelves, and I highly recommend it for anyone with slight interests in technology.
Max ツ (Amanuel Anthony): Sebastian was a great employee, He has the time to help me out and even look at my list and find the parts I needed! I also asked for recommendations and He gave me the best he thought was possible! I am currently building my pc and it’s going great! Sebastian was the best person there that could help! I’ve seen another review where a man was partially deactivated by his color of his skin however I am black and I was treated very well! 10/10 I would recommend this place! P.S. Sebastian if you see this thank you once again, this will be my first pc build and I am happy tot have an expert like you to help me pick out the right parts! Untill we see again, goodbye!
MFPhoto1: This store boasts a large inventory and wide selection at great bargain prices. The only problem is that the service sucks. I purchased a keyboard. Twice I was promised someone from that department would help me, and no one came. The only person there I could ask was at the check-out counter, which of course held up the line since he was the only cashier working. The line had already grown long because he needed something from a supervisor before checking out the customer in front of me, and that took 15 minutes or more.
Victor: I had a great experience, I did a online order pick up I have no knowledge about computers. I ordered like a older refurbished laptop and literally the next day it stoped working. I go back to the store and a Daniel P. Pointed me to the right direction. Matt form laptop sales showed me what I should have bought to fit my needs he was very knowledgeable. My exchange and new purchase was so smooth. The girl Shahinara rang me out both times and she was wonderful and very patient.
John Esker: Was sold an empty box of a tax prep software when I picked up an online order. Bottom seal had been cut. No license key was included. Would have hoped better quality assurance that returned items were properly checked before putting back out for resale. Was nearly impossible to get an appropriate response on the matter online. Though, once I got back to the store, Micro Center resolved the matter quickly.
