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1. Office Depot
Address: Universal North Plaza, 1875 Connecticut Ave NW, Washington, DC 20009
Schedule: Closes soon ⋅ 7PM ⋅ Opens 8AM Thu
Telephone: (202) 986-2115
Business type: Office supply store
Near Office Depot:
- a 0 meters away nursing homes in: The Washington Home
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Office Depot: what do users think?
Meg: Staff was extremely helpful - I think every worker in the store asked me very kindly if I needed help with anything. Will definitely go back for things I tend to rely on Amazon/target for (pens/paper/notebooks) since it was a pleasant experience and much quicker
Matthew Kirchman: Michael at the print station has helped me on numerous occasions. Any time there's a problem, he immediately steps in to make it right. Greatly appreciated, and will be continuing to return for this reason!
Edosa Regea: Those who work on this location they don't have interest to help customers because I asked to order students badge, one of that customers service he through, to me the paper go online order by your self said to me,but they didn't told me how I can order what I need,you know what the paper he gave me even they didn't have web site. In this location they don't have interest to help people all the customer cervice.,.but I went the silver springs location but in this location customers service very nice it order for me, without any questions
ricky lee: I bought 5x3 Standard Staples, 1/4in, 5,000 Staples Per Pack, Box Of 3 Packs, but this company sent me 5 small boxes. I communicated with the service personnel and they refused to admit their mistakes. I will never buy anything from your company again, What I'm missing is not $10, it's a service attitude.
Response: Hi Ricky: Thank you for taking the time to provide us your feedback. I am so sorry to hear we let you down. This is not the experience we want for our customers. We will research this immediately. Would you please be so kind to send an email to socialmedia.service@officedepot.com with your best contact email and phone number, and a short recap similar to below? Please include the store # 3315 in the subject line. We are here to help! Chloe :)
Achilles RH: Everyone of the staff here always go above and beyond with everything. I hate being that customer that comes in almost closing time, but regardless, they always make it happen. Really appreciate your team.
lisa lang: Customer service: Helpful knowledgeable staff at the DC-NW location! If you have a question or a challenge, they are resourceful and friendly.
Tiffany Balmer: The store was so nice. I was greeted and helped. I love it here. Make my life easy!!!
A McDaniel Hamilton: I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.
Faith Lewis: they help with rewards points, with finding what you need, with all your discounts....very satisfactory experience!
Robin Reiss: Wonderfully reliable printing/copying services and helpful in-store employees.
2. Staples
Address: 6800 Wisconsin Ave, Chevy Chase, MD 20815
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 652-3174
Business type: Office supply store
Near Staples:
- a 10 meters away trader joe's Supermarkets: Trader Joe's
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Staples: what do users think?
Ronda Bernstein: When you need specific office supplies quickly, you need an office supply store. Thank goodness Staples still exists. The staff here were very friendly and helped me find exactly what I was looking for. I still bought the wrong thing but it was close enough. Plus that is what returns are for.
Neil Schwartz: Getting here with parking is a tiny challenge. You can only come in one way on Bradley and then you have to find parking in a garage. Other than that, everything else is fine. People are helpful if you ask them questions. Good stock of stuff. Parking is free inside of an hour I think.
Marvin Morales: This day I visited the store to print some copies and the person who is in the copies department was very attentive with their help. Unfortunately I had a question with another UPS issue and I was waiting for the person to come back to ask the question and never went back to their place. I think he was probably busy with other tasks. But something I didn't like was. I took the time to look for another member of the store for the information that I needed and he did not know and neither did I take an interest in going to ask or trying to communicate with someone to help me. He kept on what he was. For me that is wrong, I think that if an employee does not know at least he should go and ask so that someone else can help you. Hopefully the store manager will take the time to better train his employees so that other people do not go through this situation.
Mintesinot Asfaw: printing and marketing department has a wonderful customer service. The guy working there his name is Mohamed he is really awesome. He is very helpful and patient. I went this location to print a business cards and I did the design and wrote all the contents but after I ordered I saw there is an error on the business card sample and I did this couple of times. Then he canceled the order and help me to correct the errors and reorder it.he Checked every step until the quality work is done. I am sure I will go this location again and definitely recommend this place to a friend. Excellent job Mohamed.👏
Martin Brossman: Service quality is very up and down. Parking in basement with validation on checkout.
Jody Ward: Wow! This store's same-day-print service knocks it out of the park! Creating my project online was easy and quick and the team member responsible got started on the job right away! I will definitely be using Staples print services in the future!
Max Altmark: Excellent and responsive employees. One of the best stores in the area. Quick, respectful, and overall high quality service and assistance. Especially, I would like to express my gratitude to Mr. Darren in the copy and print center. He was very helpful and helped me complete an urgent assembly task on time.
Robin Thomas: I've lived a stone's throw from this Staples for several years. On the one hand, I think they're trying really hard to address the negative reviews. The employees seem friendlier and more helpful. The store is clean and well-organized (although it seems like on any given day a third of the demo computers aren't working). On the other hand, I think Staples as a corporation is having an uphill battle and it shows here. I balked at this store's price of plain brown document envelopes and walked next door to CVS where they were half the cost. Pretty much everything here is terribly overpriced. I don't think that's the fault of the employees -- I think headquarters has to raise prices to stay afloat as they compete with Amazon. I generally only go here to drop off UPS packages, or if I really need some specific office supplies in a pinch. If it's one of the more common office supplies, I'll definitely check CVS first.
Brian Allen: This is a review of using UPS services at Staples in general, not this Staples specifically (I shipped from this Staples). Staples corporate customer service, where I ended up, is friendly and helpful. But if you have a problem with shipping a package, such as damage, you will be caught in a corporate runaround because your business relationship is with the company (Staples) that didn't actually ship your package. The complaint process took months, and in the end, UPS didn't honor my insurance coverage on the package and threw my remaining undamaged contents in the trash without contacting me (the shipper). And UPS wouldn't deal with me directly because I shipped through Staples. I will not ship UPS through Staples again. Any convenience is not worth this hassle.
Dana Derani: I went there on Saturday July 23rd, 2016 to print to 1 colored page. I swiped my credit card and suddenly the machine got jammed. i went to the ONLY technical support guy for printing and he was with another customer. I asked him whether there was something wrong with the machine and the answer was: Ma'am, the machines is new. It can't be jammed! So of course I feel stupid and I return to the machine that kept being jammed for 15 minutes. another nice guy from the sales comes and I ask him for help as I was desperate to leave at that time and was concerned that the machine now has detected my credit card and any other user can come after me and charge their services to my account that was still jammed! anyway, after many failing trials, the technician comes to help and reboots it and assures me that the job has been canceled. I see today that staples cut 5 USD from my card that day for a business that I never received and for keeping me waiting for over 15 minutes and for making me feel stupid. the worst customer service ever, they took my money and I honesty feel horrible that I ever stepped into that place.
3. Office Depot
Address: 6211 N Kings Hwy, Kings Highway, &, Richmond Hwy, Alexandria, VA 22303
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 660-5966
Business type: Office supply store
Near Office Depot:
- a 84 meters away tattoo shops in: Great Southern Tattoo Company
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Office Depot: what do users think?
Scott Klempner: I ordered large format glossy prints online for a church event. My job was completed within an hour or two, and I was very happy with the quality. There is a very large price jump between standard prints (11" wide) and poster prints (anything larger), and so I would have liked to print larger than 11" but did not because of price.
Jasmine McGee: I needed a copy of something that was larger than a normal size paper. Right away the sales associate helped me get my copy. As I was waiting for my copying to be completed, I looked for other things and another sales associate asked if I needed any help. Overall the store just had a great vibe to it and everyone was so helpful.
W Jones: This place is usually pretty good. Staff are are usually pretty professional and attentive. However, this location is not able to able to offer printing (print, fax, copy,) or shipping services (scan and accept packages) 30 minutes before closing.
Theodore Wang: Store associate was very helpful and knowledgeable. The office chair was not in stock. She went to her computer in the store (this was on a Friday) and had it delivered to. my door on Tuesday. Amazing!
Jose Velasquez: Came in today to find some office supplies and make some large prints. I normally use my local staples but their laminate machine was down. I tried asking the lady a print question and before I could finish my question she cut me off and sand me to the self service area. I tried to explain what I needed done and she rudely told that I ask for printing and that’s where it’s done. She than pointed at another employee and said he might be able to help as she walked away from me. Rude and just plain nasty Back staples where at least they pretend to care not at this Office Depot Do Not use them.
Response: Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your contact name, phone number, store location, and Google Review.
Deth Dance: Excellent service from a dedicated team. I needed business cards so I stopped in. They took the time I needed to make certain everything was right. The cards came out great and they got a very satisfied customer.
Faizah Kumani: Saleh has been extremely professional and ensured my experience was pleasant. I will definitely return for all of my office needs.
Margaret Peterson: Can you add another star? Smaller, non-box stores like this Office Depot have the advantages of easy in/easy out, more relaxed shopping, and more personal, knowledgable, helpful personnel.
Ryan Nichols: I wish the store had more products. The customer service was decent and there were good values to be had. There was ample parking and the store is very clean and well stocked.
diane elgin: They make printing look so easy and effortlessly. Thank you!
4. Office Depot
Address: 10411 Martin Luther King Jr Hwy, Bowie, MD 20720
Schedule: Open ⋅ Closes 8PM
Telephone: (301) 955-1649
Business type: Office supply store
Near Office Depot:
- a 118 meters away asus shops in: Office Depot Tech Services
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Office Depot: what do users think?
Azeez Yinusa: I ordered ink cartridge online and was ready faster than I thought. When I went to pick it up, it was ready and I didn't have to wait long before it was handed to me. The store clerk was efficient and ready with my item. Thanks, Bowie location.
jerome nash: I went in for a specific item and found it very quickly and was in and out in very limited time frame. To top it all off the price of the item was excellent. Lower than I expected.
Pamela Robinson: Store was o.k. my problem is with the website. I ordered business cards that were a total disappointment. The print was so small you could not read it. The website should have a preview that says actual size.
Response: Hi Pamela, Thank you for your feedback! We are very sorry to have let you down and would like to have the opportunity to make things right. Please kindly send us an e-mail to socialmedia.service@officedepot.com with your phone number, store’s location, the review, and a brief description of the complaint. Thanks, Paige :)
Denise Cummings: I visited the Bowie store to check out office chairs. The one I liked was missing a price tag so I asked Alex for assistance. He was very helpful and attentive and patiently answered all of my questions. When I went to the checkout line, Alex opened a second register to move the line along quicker. I appreciated the good customer service Alex provided today and wanted to acknowledge it here. Thanks, Alex!
Sharon Green: It's convenient to produce your own products at home, yet the investment in quality products and printing services is priceless. I've used Office Depot for numerous print products and have never been disappointed as if it's not right, they'll fix it!
Kym Kent: Nathaniel (I think that's his name) was PHENOMENAL!! Took the time to hunt down markers that were in the store, but NOT located where the scanner said they were. He took the time, checking in MULTIPLE overhead bins and found the proverbial needle in the haystack markers!! I felt completely valued as a customer!! THANK YOU for taking the time and literally saving the day for our instructors!!!!
Erica Willis: Horrible customer service. I called because I wanted to order a computer as a Christmas gift, that was listed on their website as "in stock." I called the store to confirm if it was actually in stock before I placed the order for curbside pick-up. After being on hold for almost 22 minutes, someone finally comes to the phone. I give her the item number and she confirms that they have the computer in store. I proceed to place the order online, only to receive an email 20 minutes later telling me that my order could not be fulfilled because it's not in stock. Like did they even try to fill it? Did they look at their current inventory? How could you tell me over the phone you have it, then decline filling the order?! I then called back to confirm AGAIN and was left on hold for 25 minutes! No one ever came back to the phone. I called back repeatedly for assistance because my card was charged and now there is a pending hold for almost $700 for a item they told me they had, but didn't.
Jennifer Thompson-Hunter: Kudos to Nathan. His knowledge, patience, and input regarding the best way to capture photo and make poster went above and beyond regular customer service. Especially helping the non-savvy and elderly, lol. He was calm and cool and went about his work efficiently. Him and the store came greatly recommended. They said this Office Depot does all there printing and goes no where else. Now my go-to ✔
Catherine Sayikanmi: I really love getting my print jobs from this location. The curbside pickup option is so quick and convenient. I would definitely recommend!
Carla Cash: Store Manager Chantay or Chantel is very rude and has a nasty disposition. Always walking around like she is mad with the world. Other store staff is very helpful.
Response: Hi Carla, Thank you for bringing this to our attention! I am so sorry for the negative experience you recently had at our store. I would like to send your feedback to the appropriate team, so that this can be addressed. Kindly send us an email to socialmedia.service@officedepot.com with your phone number, store, and Google Review. Thanks, Paige :)
5. Staples
Address: 9230 Old Keene Mill Rd, Burke, VA 22015
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 440-0359
Business type: Office supply store
Near Staples:
- a 236 meters away recording studios in: Trilogy Sound Studio
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Staples: what do users think?
Phuc Le: The worst customer service with a real bad attitude. Stopped by on Wed. 02Mar2022 around 10am to drop off an UPS package that was ready with labels... The woman behind was so rude with an attitude that she should be in the stock rooms instead of dealing with customers. Wonder who had hired her? and what the qualification for hiring a customer service person from Staples. To say the least... for myself, there will never another visit to Staples. Yuck...
Hannah kim: The Staffs were very rude. When I asked where self printing machine was, he said " it is over there" without guiding me. There were many machines. And I asked the cost. He answered And he said that exit is over there which I did not even ask, which means stop asking and get out. And also one guy in printing service when I said excuse me to me, he did not even look at me nor reponded to me and just called other staff. They were very rude.I felt ashamed to ask them. Do not have any service mind. Very frustrating place to visit. They need to improve response to customers. They always need help when they visit.
Mahelet Tilaye: Went today to use their scanner and it malfunctioned. The copy center rep was SOO abrasive when I told her about it I couldn't believe it. She kept repeating to me that it wasn't the printer service that failed, I did it wrong...as if she had seen me doing it. I told her the exact steps and where it failed and she continued to tell me, loudly, I was wrong and thats not what happened and made me do it again while she shadowed me. I literally had to tell her " the way we're communicating is making me uncomfortable, let's change how we're speaking to each other" and she responded snarkily "OK I don't mean to make you uncomfortable, especially over 17 cents" - It was 53 cents...but she still wasn't getting the point. Anywho she got to see the malfunction with her on eyes and STILL didn't apologize for her assumptions. I got kind of cheeky and was like "ok so now you see YOU are wrong and I am right, right??? You see that." and she just walked off back to the rep area to now refund me for 2 transactions, my first and the 2nd she forced me to do. She wasn't humbled at all. Then for whatever reason the refund wasn't recognizing my card so after a few minutes of trying she had to do a manual refund...TWICE. total waste of time for what was supposed to be a quick errand. I will say I did end up getting what I needed in the end, she found a workaround in her work area but the lack of respect to the me as the customer wasn't worth it.
Lady B: I have had great experiences with this location. Today I went in to purchase a display desk that caught my fancy. This was the last one available and was reported to be out of stock online. I asked to purchase the display but was told it had to be returned to the manufacturer. Here's where the exceptional service kicks in.... An older gentleman, very soft spoken and kind, took the time to look for the manufacturer so that I could purchase the desk from them. He then determined that Staples in Manassas still had 2 desks like it in stock and provided me the address and phone number. He then showed me chairs and other desks I could buy, recommending the L desk. I told him the L-style desk was really too large for my space, and voila! he showed me a smaller one that was perfect! By the time I looked at the smaller L desk, I no longer even wanted the display desk I had come in to purchase. I had already purchased a desk/chair from Amazon but wanted to check out the display desk one more time as it seemed so uniquely suited for my needs. I will wait for my Amazon purchase to come in -- if it doesn't meet expectations, I will definitely be back to buy the smaller L desk this amazing gentleman showed me. Amazing that this gentleman took the time to showcase me products, communicate value, and find the perfect solution for my needs! He was exceptionally knowledgeable and responsive! Thank you for this fabulous employee! I hope he's a manager -- if not, he should be! Talk about excellence in service and salesmanship! I did not buy only because I had purchased from Amazon but will be back -- I love the L desk. When timing/circumstances are right, I will buy it! I didn't get the gentleman's name, but wanted to thank him online! Exceptional service! A+
Katy Glance: Absolutely flawless experience. On Xmas eve we’ve been out driving searching for somewhere that is printing photos, as we needed a last minute gift. Nowhere in the area even had photo paper. Called Staples and they said come on over, had six copies of our picture printed in 10 minutes. AND at no charge. Customer service was excellent, guy who works in photo dept deserves a raise and 5 star gourmet Christmas dinner. THANK YOU Staples for being so accommodating, convenient and friendly. Will be coming back for future prints 👍🏼
Tom Gregg: Tried to make copies and went to two machines and they both proved out of order. Ask them to make the copies for me and they said it would be a lot more expensive (double). I talked to the manager and said I had already spent a lot of time trying to use their broken machines that they should make copies for me for the same price (good customer service?). They said they would not do that I should wait for another machine to free-up. I was a good "rewards" customer. Now, I will never go back. It made me so mad that I am writing a review.
T Tes: I am a reward customer with staples. However, when I came to this location, to do a binding work, I have always been told will take an hour even if Mona the supervisor is pretending to do work. When I drive up to the mall by Springfield, it is done immediately. That why staples are losing customers and not being profitable. Need a better management.
Laura Beene: The deal was mismarked or I misunderstood. I wasn’t rude. “Ooops. No problem, help me get it right?” The person at the register seemed to get mad at ME and quit speaking? I decided, “Just give me back my money, please? Life is too short for someone to refuse to speak or look at the customer. The manager said he would handle him because that’s the manager’s job. How do they handle rude or mad people? Yikes. It’s okay, I’ll go somewhere else.
Carlos lopez: I went in today to get a few books I'm studying for school binded. There was no one at the counter and one employee (she was maybe in her 30s or 40s) came and asked what I needed. I explained and she said "I cant do it because we don't have the binding for it" (I've had many things binded like this at staples) when I went on to explain that I've had this type of work done before at staples. She replied with a nasty attitude "we dont have it" I went on to tell her that she didnt have to give me attitude and I would try another staples. If you dont have a material in stock it's fine but we all have enough stress. Dont be so nasty especially if you work helping customers.
Nathaniel Roundy: Clean. Well stocked. Prices are actually usually better than Amazon. Friendly and helpful staff. A little over eager with the suggestive selling. Staff is knowledgeable.
6. Office Depot
Address: Next To McDonald's, 11130 New Hampshire Ave, Silver Spring, MD 20904
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 681-0063
Business type: Office supply store
Near Office Depot:
- a 8 meters away Planet Fitness: Planet Fitness
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Office Depot: what do users think?
Just a Countertenor: This is a great Office Depot store compared to some of the others I’ve visited. The employees are very kind and helpful, and the store is clean and organized. The store is smaller than some other locations, however seems to have the same variety of products. I usually come once a month to recycle ink cartridges. Some of their items are cheaper than Staples, such as the envelopes in the picture. At Staples a similar pack was $10. My only complaint is that their restrooms are now marked as “Employees Only” which is inconvenient.
michele Silva: Real Time review: this store needs to just close. The employees are so nasty, NO ONE smiles and the customer service seems forced. They literally treat you like your getting on their nerves just being there. Never in stock on ink they have to order it for you. Today was it after waiting 40 minutes to drop a Fed Ex package and fed ex won't let them in. This store is horrible
Response: Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your contact name, phone number, store location, and Google Review.
David Mcmillian: Office Depot had a brother printer I needed in stock. I'd been seeking this printer everywhere for over 6 months. When I saw it, I ordered it. And item was was ready for pick-up in less than 15 minutes. When I arrived at the store and notified Office Depot I was there for curbside pickup, the associate promptly brought the printer to my vehicle and loaded it up right away. It was a very pleasurable experience.
ahmed mohammed: The customer service is very poor.i wanted to print a docment and stuck in the process.I asked frequently to get help and the person was with nasty attitude and not willing to help. Then I left the store .They are also very slow and may need to work on customer skill and efficient communication. I will never go back their again.
Response: Hi Ahmed: Thank you for taking the time to provide us your feedback. I am so sorry to hear we let you down. This is not the experience we want for our customers. We will research this immediately. Would you please be so kind to send an email to socialmedia.service@officedepot.com with your best contact email and phone number, and a short recap similar to below? Please include the store # 190 in the subject line. We are here to help! Chloe :)
M Goldfarb: I like very much that it accepts used printer cartridges in its reward program. The checkout cashier was very efficient, and quiet but friendly enough. But the store itself could benefit from some painting and modernization.
ricky lee: I bought 5x3 Standard Staples, 1/4in, 5,000 Staples Per Pack, Box Of 3 Packs, but this company sent me 5 small boxes. I communicated with the service personnel and they refused to admit their mistakes. I will never buy anything from your company again, What I'm missing is not $10, it's a service attitude.
Response: Hi Ricky, Thank you for your feedback! I am very sorry to have let you down and would like to make things right. Please kindly send us a message at socialmedia.service@officedepot.com with the order number and your contact info. Please kindly also include the Google Review. Thanks, Paige :)
jean paul Djeukoua: Great place I recommend this place to anyone who wants to get the job done the right way. With a knowledgeable staff, always prompt and fast service
genet teferra: Excellent service provided by the staff, convenient location, everyone finds what he/she wants with a reasonable price and leave happy. I am stuck with Office depot because of their excellence!
Madison Drury: I needed a really last-minute foam board for an event today after the original was lost (not by Office Depot!), and the store manager Joseph was able to make it happen. Thank you so much!
Jim Jones: Incompetent store associates who are clueless about advertised specials. Discounts, and pricing . Caveat Emptor - store prices are 20% more than on-line prices
Response: Hi Jim, Thank you for bringing this to our attention. I am so sorry for the negative experience you have encountered at one of our locations. I would like to send your concern to the appropriate team so that this can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com with your phone number, store, and Google Review. Thanks, Paige :)
7. Staples
Address: 9480 Main St, Fairfax, VA 22031
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 591-9809
Business type: Office supply store
Near Staples:
- a 10 meters away Belgian beer stores: Total Wine & More
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Staples: what do users think?
Megan Savage: Alex and Julia are truly the dynamic duo. Excellent customer service, friendly and very knowledgeable. I had a task that passed on to them and they completed it without any negativity and had I been in their shoes I might have just said it can't be done. Thank you thank you thank you ro you'r excellent employees
A F: They require kids as young as two to wear face masks, regardless of vaccination status. They have a sign in front of their store that says so.
Fathalla “Fat-halla Almzayne” Eldali: Terrible customer service two bad experiences - one time, I came to print something using the self-printing machines and one of them had an issue and switched to the other one and it also had a problem. I asked for help and the guy came was not able to help me and did not offer any solution and saw me walking away and did absolutely nothing. -Today, I had a amazon /UPS return. the store was almost empty. I waited for 10+ minutes and asked for help from the associates couple of times and no one came to help me. I simply walked away after 15 minutes and no one tried to offer to help me. I am always a patient person and I understand reasonable delays due to high demand times but both of these times, the store was almost empty. The terrible thing is that I live within a walking distance to this store but I would not go there again.
Vinit Singh: Always check prices on the website first. This has happened to me a bunch of times. I guess it's not really the stores fault, but rather the company itself. I'm leaving a 2 because the staff is helpful and have always price matched the website, but you should be aware that these are drastic price differences. Went in for some labels, online they were $8 and in store they were $15. Went to go get a chair, online it was $150, in store "on clearance" it was $200 and had damage from being open box. I only go here if I'm in a pinch and always have the site opened on my phone.
A & S Haynes: I ordered online for a label maker. I went into the store for pickup people were doing nothing but would not help me by picking up my order. I realize maybe people have certain things they focus on but I would have really appreciated someone helping me picking up my item without having to wait in line for 30 minutes when someone could have helped. Next time I’ll either pick a different location or just not order from staples.
Chanpen Tee: The store is clean. The staff is helpful.
Jess McDowell: Horrible horrible store!!! Came to drop of a misdelivered ups box. The man behind the counter saw my boyfriend but walked away from the counter. THEN as we are waiting to check out some woman held up the entire line talking about her coupons and life story. It was not till my boyfriend asked for another cashier did one eventually walk up. Will never be coming back.
ju lia: I've been there couple of times and I concurr with another reviewer...they shy away from opportunities to help and even try their best to avoid you. And definitely, no greetings of any kind. I'm glad they are in business for when I need something right away versus waiting at least 2-3 days to get orders placed on-line but thats about it.
Lindsay Greene: Sean is phenomenal! Attentive, caring and kind. He sold me my computer last June. Today, he renewed my virus software quickly and applied a $20 discount. He even helped me get everything to my car. I will ALWAYS return to Staples in Fairfax for all my office needs!
Nata Komarova: Patricia helps me with my order. She is very friendly and professional.
8. Potomac Business Solutions LLC
Address: 4250 Fairfax Dr, Arlington, VA 22203
Schedule: Closed ⋅ Opens 9AM Thu
Business type: Office equipment supplier
Web page: http://www.pbs-sales.com/
Near Potomac Business Solutions LLC:
- a 2 meters away Marketing strategy specialists: Fors Marsh Group
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Potomac Business Solutions LLC: what do users think?
Suzanne: We have worked with Potomac Business Solutions for a number of years. It is so refreshing to deal with people who are interested in taking care of a customer's needs. They are professional, very responsive, always willing to help and always deliver what they promise. We have had other Xerox companies seeking our business, often using aggressive tactics. We remain loyal to PBS because of their business ethics and great service.
Erin Evans: My organization just got a new copier/printer with Potomac Business Solutions. So far, they have been a pleasure to work with. The team has been very responsive and follow up quickly on any email I send them. The copier itself is more compact than our previous machine, but still has all the features we need for our day-to-day tasks and bigger projects. I would definitely recommend Potomac Business Solutions to anyone looking for a new copier/printer.
Joy Whorl: We have been a customer with Potomac Business Solutions for over 15 years. They have always gone above and beyond to provide excellent customer service. No matter our needs, their response is prompt and the resolution swift. We are extremely happy with their service and would highly recommend them.
Nico Pandi: Was very easy to work with to find the best solution for our business. Customer support is professional, courteous, and follows through with promised timelines. Everyone in our office is happy with the equipment which ended up costing less than what others were offering.
Marisa Gudrais: It has been a pleasure to work with Potomac Business Solutions. Throughout the process of shopping for a new printer for our office and after this process, when getting set up and starting to use this product, we have been more than happy with the customer service, ability of PBS to cater to our needs, and transparency regarding pricing. We were able to find a high-quality product that fits within our budget and they walked us through how to use each aspect of the printer. I am so glad that we no longer need to stress about printer and service issues like with other companies in the past!
Jenna Hall: We have had an absolutely wonderful experience working with Potomac Business Solutions. Very professional and always responsive and helpful.
Maryland Bob Chance: We recently ordered and received a new Xerox for our church in Aspen Hill Maryland and it has been a great process working with Potomac Business Solutions throughout out the whole process of receiving and using our new Xerox. The machine has worked exactly as advertised, no problems and the follow up contacts with Potomac has been excellent.
Calvin “capt_morgan202” Morgan: Potomac is my organizations preferred vendor for our print/copy needs. They are experts in the the industry and have supported us, through a number of challenges.
AHCC Narthex: Everyone at Potomac Business Solutions has been very nice and professional. Helpful with questions and delivered what they promised in a timely manner. Highly recommend them to any business.
Shellie Garvin: I have been working with Potomac Business Solutions for over 10 years and have been extremely pleased with the company. They are quick to respond to my needs and even though it may take a few days to clear a problem it is not due to their lack if response but rather the problems that arise from the ever changing way XEROX handles support with their vendors. They are always on top of my leases and if they can save me money by swapping out early on a machine Kristin calls me to get the ball rolling. Great group of individuals to work with!
9. Miller's Supplies At Work
Address: 8600 Cinder Bed Rd, Lorton, VA 22079
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (703) 644-2200
Business type: Office supply store
Web page: https://www.millersatwork.com/
Near Miller's Supplies At Work:
- a 134 meters away centers to study furniture restoration in: Don's Furniture Restoration
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Miller's Supplies At Work: what do users think?
Brenda Stepney: This company is very prompt, professional and dependable. The communication with the staff there is great and they always deliver! If you need a office supply company that you can depend on a representative who stays on top of things please call Joe Mazello. They have good prices and great service!
Ronald Stewart: Good place to work and purchase school,kitchen, furniture and cleaning products by the bulk and piece
Jacob DeSimone: products good good very good viry gud
Robert Azzam: Great company to work for
10. Staples
Address: 6139 Oxon Hill Rd, Oxon Hill, MD 20745
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 749-6567
Business type: Office supply store
Near Staples:
- a 30 meters away ukulele stores: Music & Arts
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Staples: what do users think?
big milk: my wife went to get ink for our printer or at least get someone there to help print something for her, she reports that no one was willing to help her, I can say from my personal experience the week prior in buying a monitor that no one is willing to help a customer unless they are directly asked to, it seemed as though they were more interested in their cell phones , when I did get help the young man was pleasant enough, even though he was from what I could tell the only one working, he stopped helped me and I was on my way. change of staff or more staff needed at this location
Wardman Court: My husband and I went to this Staples last night to scan some documents. The store was pretty empty. We stood in line waiting for service and Derrick, the customer service representative, was having a personal conversation with female employee. He acted like he didn't see us standing there. When he finally acknowledged us he pointed to the machine and told us to just push the button. Paper was stuck in the machine and Derrick was across the room and again didn't want to help us. He was on the phone laughing and hee-hawing. Derrick finally came over and told my husband that my husband was looking at him like he wanted to fight him. My husband never said anything to him. He just patiently waited for Derrick to come over to help him. Derrick was very condescending and disrespectful. Another older man needed help as well and he too never got any assistance. My husband is in his 60's and sometimes has technical challenges. Is this the kind of customer service that Staples gives to older patrons?!?
Felipe Umana: I been here a few times so far i have good experience lol😆 good customer service too
Kay Hall: I almost always get poor customer service despite the fact I always pay in cash. So I expect ppl to be lazy. I e made it more important to get the service I expect done though. Not on time just be ready with what ever I paid for. On line same day service for this particular store would be like expecting hot water to come out the faucet when u open up the hot water knob, but it ain’t . 250 boring business cards paid to get them yesterday before 8pm. Still no business cards for my promotional event to help further my financial goals. It seems to be of no concern to staples.
6052 News: Worst store ever customer service sucks need new leadership
James D.: I've recently ordered 300 flyers to be printed; the order was to be completed on 1/26/2019. I called store 0584 on 2/4/2019, to check the status of my order, for I haven't received any notification of my order being completed. Shortly, after my call I received an email informing that my order is ready to be picked up. I then went to staples, 0584, to pick up my order; the customer service reps never acknowledged my presence. When I did receive my order it had a printing error; my assistant called the store to resolve the issue, so on 2/7/2019 I returned to staples to pickup the corrected flyers. Once again I was ignored by your customer service reps; who were helping other customers that stood at the counter for less than a minute. It was blatant discrimination. The female rep told her manager that she didn't want to deal with me. Then she told me that her manager would be assisting me. After waiting 20 more minutes for her to clear the line, the manager smirked at me then apologized for the delay. He then informed me that my order had not been printed, & that I would have to wait, so I waited another 40min for my flyers.
RL Willingham: I came in on the Saturday before Christmas and received great service from Melody. I came in to get a Kindle fire that was still in the back as the truck came in the night before and it was only 10 am. She took my name and number to call me when she had one in hand. I received the call shortly after I left the store and was running other errands. When I left the first time I was told they would look quickly. I appreciate the speed and friendly interaction with Melody.
M: I called this Staples location yesterday right before closing to see if they had Airpod Pros in stock. After waiting on hold for 10 minutes, I spoke with Chris who told me that there were multiple in stock but I should come in tomorrow because they were being “processed off the truck.” I came back this morning, waited in line until they opened, only to have them tell me everything was sold out. So either this location is backdooring HEADPHONES with the 50 dollars off (plus an employee discount) or they have terrible customer service. I’m willing to bet it’s both.
Stephanie M: Placed an order for a poster picture and instead given a picture. I asked the sales person what did I order and she stated poster picture. I asked then why was I given a big picture printout. Supervisor says, "well it's like a poster... No one cared that the order was wrong nor had the customer service skills to make it right. I wastoldto get what I initially asked for would be a 40min wait.
Nik Williams: Im not sure why management can't get it together here!! This is my neighborhood Staples and I would like to not have to inconvenience myself EACH TIME by having to find another location because the management is not competent enough to regulate the customer flow/traffic and HAVE WORKING MACHINES.I should not have to waste time trying to fix or force your machines to work (per baldhead manager) "Keep pressing the button, it will eventually work". The workers in the print side of the location look overworked and stressed with little to no help from the other superstore side. The print side should be fully staffed (at LEAST 4 people) to handle the demand of customers!
11. Staples
Address: 3301 Richmond Hwy, Alexandria, VA 22305
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 836-9485
Business type: Office supply store
Near Staples:
- a 32 meters away shops to buy dogs in: PetSmart
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Staples: what do users think?
Duke Coins: Glynnis in the Print Department single-handedly saved our promo cards for our career fair. She went above and beyond and her initiative allowed me to present beautifully formatted promo cards for our non-profit organization. Thank you Glynnis for being thorough and a true professional!
Apoorva Nadkarni: Giving it 2 stars mainly due to the printing service staff at this store. Don’t ever come in to store if you are in a hurry.. the folks working there are so disinterested in helping you .. they will move at glacial speed to provide one single answer.. once you have finally managed to get an answer out of them the printer will turn out to be jammed.. and you would have wasted your dollars with no print outs.. just a really frustrating experience
Joel Kubicki, Jr.: I have come here quite frequently and never really had any issues. The parking lot is a bit dicey if the strip mall is busy. The wait to check out on your purchases leaves you wanting. It could be faster.
Shawn Alestock: Well-organized, but as with any other supply store shopping, you have to browse and pay attention to what you're picking because of the multiple options to choose from. I needed a directory in here, but I found what I needed. Eventually. Exchange process was simple, thankfully. I hate shopping so take my review with a grain of salt.
Daniel Vidny: Phenomenal and quick work at the print shop, courtesy of Dennis. I'll definitely make this my go to Staples location. Good store selection, as well, and conveniently located near other shopping locations.
Kay Jay: The individuals who work here all need to be unemployed! I walk in to see someone putting up Christmas cards and Christmas items so I ask about Christmas lights and the lady doing the set up gives me a nasty attitude about not selling lights. Then I fax and go to the counter to pay and no one acknowledges me while witnessing 2 employees behind the counter talking to each other and looking at the line. I then go to checkout and an employee picks up candy and gets in line behind me. Yet, another employees presumes to check her out before me! I’ll drive elsewhere to avoid coming back here. They should close this store ASAP and not rehire any of these individuals. 10/11/21 at 2:50pm for whoever cares from management to check the timesheet of workers!
Mike Tyner: The printing staff are visibly annoyed when you approach them for printing or laminating. Slow and generally unpleasant service.
Felicia Thomas: In the past I would come to this Staples and the lady who works in the printing department would do a wonderful. However the last three times I've been here she has had a VERY nasty attitude. Not at all pleasant to work with. I've gotten work done twice and when I have returned she has forgotten to do the work or she has done it wrong. Its extremely disappointing because I drive from MD to get her to do work because she was so good at first.
m jh: I went there on Monday 14 March. Asked for help but heavy Hispanic guy act like he doesn't work there. Amazing
Andrea von Kaenel: Staples - Potomac Yards - Alexandria VA. Credit card was charged for an online order of a Lenovo PC. We didn't make the order. We disputed the charge immediately. Staples claims the charge is valid since someone picked up the order - so the credit card company won't consider it a fraud charge. Staples refuses to provide any evidence that they followed their process of checking IDs, or that they even did a check with that store. They have told us our only course of action is to contact the police (which we had already done) or to take them to court. Zero help, zero empathy, zero consideration for the consumer.
12. Household Hazardous Waste & Electronics Recycling Center
Address: 3224 Colvin St, Alexandria, VA 22314
Schedule: Closed ⋅ Opens 7:30AM Sat
Telephone: (703) 746-4410
Business type: Recycling center
Near Household Hazardous Waste & Electronics Recycling Center:
- a 33 meters away pug kennels in: Frolick Dogs
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Household Hazardous Waste & Electronics Recycling Center: what do users think?
David Doher: Quick and simple. Drop off old hazardous waste, glass, or regular recycling. Stay in car for hazardous items and drive through gate. Giant dumpsters for everything else.
Nathan Lundquist: Would much rather go to the recycling center on Eisenhower for cardboard. I’m appalled my city tax dollars pay for this. The employees appeared as if they were homeless and had an absolutely abysmal customer service; one essentially tried to fight me for asking a question and a follow up because I didn’t understand him. The city should be ashamed.
Nicole Gauvin: Saturday morning, line of cars was about 8-9 deep. Took about 15 minutes to get through. No sign in currently, just need to show drivers license.
Ned Ash: Super easy! Pull up during business hours and they will bring a cart to your vehicle. In my case, I just point them to the back of the truck and they have it unloaded by the time I've filled out the visitor log. I've made four visits now, and only had to wait for another customer to finish once.
Todd Hoover: The surly older gentleman that works here needs some customer service training. I am from Pennsylvania and was driving my visually impaired sister that lives in Alexandria to drop off some electronics for recycling. I had her hold her VA state issued ID up to the passenger side window and he kept yelling at me to show my driver's license. I kept pointing to her but he kept yelling at me to show my license. Eventually I had her had the ID to me and showed it to him. He gave me a strange look and proceeded to let me unload the items.
Mark Cohen: easy drop off of glass revycling and household haz wastes. Just be sure to check the opening times.
Christopher Cannon: Hours are a bit stringent but very conveniently located and simple process for stopping stuff off. Thanks for all you do!
YL SULLIVAN: Dropped off a damaged flat screen. Beats paying BEST BUY $25.
Radhika Engineer: Quick and easy to drop off my electronics and such
Simba Simba: Very easy and fast, a great service to have for difficult waste.
13. Staples
Address: 6731 Frontier Dr, Springfield, VA 22150
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 719-9550
Business type: Office supply store
Near Staples:
- a 236 meters away Ulta Beauty Shops: Ulta Beauty
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Staples: what do users think?
Elena Jochum: Manager with short white hair purposefully ignored me and did not want to help until another associate had no idea what I wanted. I felt like she was very condescending and only a different associate was able to tell me that they just sold the last thing. I felt uncomfortable that the first associate took my phone and walked away with it to show the manager the plastic sleeve for greeting cards because she had no clue what it was.
Robyn Ross: The convenience of ordering from the printing service is convenient, however they are no reliable on getting the products done on time. Same day printing has taken 2 days for completion of many occasions. Suggest FedEx for printing instead.
Tina Qu: I would give zero star if there is an option. I went there trying to print some loyalty cards, I went 4 times in a row and still not getting my job done. The staff there is incapable of doing his job. He complained that my file size was wrong, and yet when I handed him the file the day before, he did not mention anything. He promised me that the sample would be ready for me the next day at 11am, but when I went there the next day at 12pm, he didn’t even start on my order. He kept me waiting for hours while he serves new customers that come in, putting my print job at last (even though I was the first in line). When I complained to the store manager, not only did he not care about why his staff can not do the job, he asked me to leave, because he is busy! When I asked him for a phone number to file for a formal complaint, he wrote on a piece of paper a phone number that is the Renaissance Hotel Number. I can tell the store manager’s attitude was very different towards me, because the night before I happen to see how he deals with another complaining customer who is a white guy. I’m really sad, because I feel I do not deserve the attitude from him just because I’m a petite Asian woman.
Shadayah Gray: I had the best experience at this staples! Becky went above and beyond to help me in printing services. I look forward to visiting this location again soon!
Montina Beauty: Nice and quiet but kind of hard to get someone to help
Phuong Tran: Never do any print jobs here. It costing money for every minute of access but you ended up getting nothing. No body really check if the papers are loaded in the machine. You ended up waiting and getting charge for the money sitting there waiting. No body there to assist. This place should not be in business if they dont upgrade their equipments. I hope we have other office depots here around i will never drop by this place
Jenniffer Chaviest: After waiting in line for 30 minutes, the clerk was not sure she could have some medical records to a disc. She called her supervisor. No response after 15 minutes. She said that I could do the task "cheaper" at the self service using a thumb drive. My issue was I had an appointment that I needed to be at, money/cost was not an issue, and was going to leave the records and return whenever the job was complete. I sensed that the young lady did not want to do the job. Sad that customer service was poor.
Chris Jollay: Not sure how this place will survive the Pandemic. Got off work today, thinking I'd upgrade my home printer. Went to Best Buy, saw some decent stuff/prices, but figured I'd check out Staples since they supposedly specialize in this stuff. Well, went to the printers, wanted to buy one, but received no customer service. So, walked over to where the manager and two employees were doing nothing. Took the printer because it was light, basically got lectured for doing that and condescendingly told if it wasn't under the printer they didn't have it. Never assisted, never asked what I was looking for. Just horrible service, so I walked out a few minutes later. Like I said, not sure how this place survives if the employees have no interest helping a guy looking to spend a couple hundred on the spot...so, went back to Best Buy...much better service and a sale. Looking forward to seeing that going out of business sign....
Dutchess LB: Incredibly disgusted by the way one of my employees were treated by Staples staff. My 7 month pregnant staff member went to pick up ink for a printer. We are an essential business with essential staff members. She was denied entry for lack of mask. Then she was told for curbside assistance it would take an hour. I contacted the branch and the "sales and service manager" spoke to me. They were unwilling to really keep our business by compensating the distasteful treatment. State of Virginia does not require facemask enforcement what so ever. This is a nationally recognized company and should do better.
Mary Anne Keena: I walk in to get some envelopes because I was hoping to get a better deal than amazon, which seemed expensive. The place looks disorganized and vacant. In the distance I hear a startling, deep, booming male voice with a New York accent yelling for someone to come help him and he better “chop chop”. Whoever it was being called upon clearly didn’t care, kinda says yeah yeah he’s coming but doesn’t. The voice yells again for him, louder and more disgruntled. I’m browsing for envelopes and feel a little unsettled at this impending confrontation and wish the guy would just hurry up and obey so I don’t have to hear Frankie yell for help no more. I find the envelopes, which to my surprise (but not really) were twice as much as amazon’s. But at this point I decide to buy them because I have to mail Christmas cards and time is of the essence. At checkout there is a college aged girl engaged in a very personal conversation. So engaged, in fact, that apparently I am interrupting, and when I try to nudge my way in sheepishly to ask if there’s maybe a coupon, she looks at me almost shocked that I’ve found my way into to her personal space unwelcomed. She replies that there is no coupon and continues right back into her conversation just as if i wasn’t there and hands me my bag and receipt without even turning away from her conversation partner. Oh well, I had no grand expectations going into an office supply store, and i do have the envelopes i needed. But I do feel old at 33 saying that customer service isn’t what it once was.
14. Staples
Address: 1531 Rockville Pike, Rockville, MD 20852
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 881-6390
Business type: Office supply store
Near Staples:
- a 72 meters away Stores to buy closets: The Container Store
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Staples: what do users think?
Mandy Chan: Amazing experience with the staffs there, especially Mathew and Kareem. We took our 2 years old and 3 months old in for passport photos. They were extra patient and helpful. Tried many different ways to take the photos for the 3 months old to make sure it fits the requirements. Strongly recommend having your passport photo taken there
ido tkacz: Yesterday we made passport photos for us and the kids. An average of 8 photos each. We paid over $ 200 (each pair of photos about $ 15). It turns out that in CVS you pay $ 15 per couple, and another 50 cents for each additional photo. This is called Daylight Robbery!
Vishal Sinha: This is my go to location for Staples for when I need things quicker than Amazon. Ordering online is easy and the website is good to filter any products that are available for in-store pickup. They do have a good selection of the standard products available for in-store pickup and most of the other stuff is online only. Stopping by and picking up my order was easy. They have a online order pickup sign but I have never seen that open; I generally have to get in the main checkout line to pickup my order. The store is well laid out and stuff is easy to find. Staff is helpful too.
Hugo Arenas: The only place for office supplies in town.Nice clean store UPS delivery and FEDEX .
Jamila Green: Ian in the printing center was sooo helpful and had great customer service.
Nancy Mixson: We just returned from Office Depot to purchase computer printer paper and a computer ink cartridge. We had difficulty locating the cartridge. Daniel, an energetic young man not only checked the shelving and climbed the ladder to look at the stock, but ended up helping us to order the correct ink cartridge. In addition, another young man in the copying/ laminating area helped us to laminate some cards. His asked first, "How are you today?" He seemed genuinely interested. The friendly service makes this store a wonderful place to go, get supplies, and get assistance. Good job!
Just a Countertenor: This store is our favorite office supply store in the area. Some of their prices are high, but if you price match, then they always become the lowest price. They seem to always be in stock of everything I need, and the customer service is amazing. All of the employees are very helpful and kind. The store is also always clean and well organized. Sadly, this is Rockville's last Staples store, as years ago there were two more just down the road.
Chase Winter: Very good service getting some office chairs. Kareem was very helpful and friendly. I was surprised by level of good service for Staples. Kareem really seemed to care. Staples should make him a manager.
Nicole W.: They have a great selection of binders here. I always get Staples brand binders because they're incredibly durable and reliable. The staff's also really nice. However, the pencil/pen selection is a little small(at least, for a pen fanatic like me). If you're into that then I'd recommend Office Depot. Otherwise, great place for stationary fans!
Lauren Gibson: Really awesome staff, especially Carlos and Tiffany in the Copy and Print Center! They made sure I was taken care of and happy when something I ordered didn't come in the expected time frame. The plan B we came up with worked out really well. They are the best!
15. Staples
Address: 7708 Richmond Hwy, Alexandria, VA 22306
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 799-8203
Business type: Office supply store
Near Staples:
- a 87 meters away change bathtub shower: Bed Bath & Beyond
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Staples: what do users think?
Joan Watkins: Went there to purchase anti-virus protection for my devices. Gwen, Lacie and young lady cashier (sorry I can't remember her name) were so helpful, patient and kind to me, a senior citizen who is technically challenged. All three of them never made me feel rushed or stupid as some store staff do. A very pleasant shopping experience!!
Patricia Martin: Have been here going on 15 mins waiting for the place to open. Someone pulls up 2 mins late and is the only one here trying to open the place.
LaToya Scott: I normally have good service, but this time I called ahead to ask how I could print an important document that came in my email. I was told to come in the store and it would be an easy transaction. I said if be there in 15 minutes! I got there 25 minutes before they closed. The lady would not help me. She told me they shut all their machines down and couldn't take any more orders. I explained that I JUST called 15 mins ago and was told to come in. I also mentioned that it was an important document I needed for tomorrow. That didn't matter to her, nor did the fact that they had 25 minutes before they closed.
JC: The personnel at this store just went above and beyond to provide quality prints we were needing in a tight deadline. I am very thankful for their service.
Anny H: Some months ago, I purchased a computer (online order pickup) and some other items in-store and to account for all promotions, the clerk and the manager worked diligently and took as much time as they needed while not taking service away from anyone else or still handling the store. Their multitasking and attention were AMAZING and I only lament I can't remember their names now, but it was such a memorable experience. I would always recommend this Staples store, at least under this management/with this staff.
Petra Holden: The store is neat and friendly and has plenty of accessible parking. Unfortunately, stores like Staples are often understaffed these days because online shopping is so prevalent. You may get friendly service, but you might have to wait a while. There is a UPS drop off within the store, which is convenient, and the print shop is very good at what it does. All in all, about as good as you're going to get for an in-person big box retailer these days.
Anthony P: Went in to get some paper for the printer and manila file folders. They tried to charge me $21.49 for folders that were marked $7.99 on the shelf (and online). I got them to correct the price. The paper was supposed to come with a rebate, but the register didn't print out the form I needed and I didn't notice until I got home. Maybe the rebate form is my mistake since I didn't check before I left, but given how big the price tag noting the paper was only $1.00 after rebate, I assumed it would have been there. Long story short, let the buyer beware. They will charge more than stated price. They will not provide rebate forms. Probably best to buy from elsewhere. If you have to go there, take note of the price tags for items so you can check at the register.
Robbie Fazle: It's a very bad place. From the rude staff and rude manager. I tried looking for a job here and nobody helped me out. This place was an amazing place a decade ago, but now it's bad and not great. I had a rude employee who I spoke about calculators they sell there and he out right insulted me by saying he doesn't like me and I don't even know him and the manager there said nobody likes me there either. Atleast the nice black guy who works there a decade ago was really friendly and nice but he's not there anymore. He was a good dude. Avoid this place. I only come here because they have good deals on laptops here.
Molly Ahearn: My high schooler needed some brochures printed for a final project. Had a bunch of trouble with the self-service printers, so asked for help from a staff member. SOPHIA was wonderful! So helpful. Walked him through everything - friendly, attentive and detail-oriented. So glad she was there to help out!
Beth Stiner: Avoid this place if you need anything done quickly and efficiently. I went in for some simple copies. All do it yourself machines were down so I had to wait for service. After the technician struggled to figure out how to copy a three page document, their machines to pay went down and I waited 10 minutes before scraping together change to pay so I could leave. I just opened my copies and he didn’t even complete a set. Just copied one page on two sides. Incredibly frustrating. Will never go back. It’s one thing to be patient during technical difficulties, but after waiting so long and not even having copies made correctly... never going back.
16. Micro Center
Address: 3089 Nutley St, Fairfax, VA 22031
Schedule: Open ⋅ Closes 9PM
Telephone: (703) 204-8400
Business type: Office supply store
Near Micro Center:
- a 35 meters away poster shops in: Michaels
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Micro Center: what do users think?
Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Response: Thank you for sharing your review with us, Joseph! We greatly appreciate all of your feedback as we are always looking to improve.
Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
Response: This is great to hear! Thank you for your kind review. It's greatly appreciated as we are always looking for ways to better our store. This will be passed along to upper management to ensure future improvements!
Mark Noble: Micro Center is where you go if you want the best service and PC components! Luckily, I live less than 10 minutes from the Fairfax, VA store, so I am able to go whenever I need something. The 18 minute pick up is a great feature. Be forewarned, the sales team is commission based, so you will get multiple employees offering to help you, which I actually don't mind since you don't get that kind of service in most stores nowadays. I want to take a moment and leave a comment for David Ingold in the PC components department. I have built a couple PCs with his help and he is always great to work with. He is commissioned based, but not once have I ever felt pressured to buy, nor has he ever tried to up sell me. Most recently, I purchased an EVGA 3080ti FTW3 Ultra from him; an expensive purchase for sure. If you are looking to build a PC or need some upgrade components, stop in and see him! I always wait (however long) until he is free whenever I need something. (I hope he receives my comments)
Response: Hi Mark, We are delighted to hear that David I. was able to assist you! We will make sure David is recognized for the excellent customer service he provided. Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon.
Sarah “Sarah4Va” White: Grown up toy store!! You don't even have to know what you need before you get there. You will figure it out as you walk through the store. They are well staffed and eager to help. I've always found them to be very knowledgeable. They price match, so if you see a lower price be sure to let them know. Warranties on things can be so hit or miss. Some live up to their end and some take your money and look for any reason not to pay. Microcenter stands behind theirs. Well worth the money!
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!
Armando: Ever wonder where your family tech support nerd goes to buy supplies when they can't get them online? This is it. One of the few stores in the country with everything needed to build a PC from components. Even silicon valley stores can't match the inventory of this store. That being said sales reps are heavily commission oriented. But they're far more knowledgeable than your average Best Buy employee.
Response: Hello, Armando! Thank you for taking the time to share your review with us. We greatly appreciate all of your feedback!
rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!
Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Response: Thank you so much for sharing your review with us! We greatly appreciate your feedback and hope to see you again soon!
Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
Response: Hello, We are thrilled to hear that you were able to find everything you were looking for. Kudos to Christopher F. who assisted you. Thank you for choosing to shop with us. We look forward to seeing you again soon!
Isaiah White: From someone who's been in IT for over 20 years, this store being local is a godsend. I simply order what I want beforehand and it's ready at the pickup counter. I've spent a fortune in this store and will continue to do so. They always have great deals and the staff is always friendly.
Response: This is wonderful to hear! Thank you for your kind review. Your loyalty is much appreciated.
Konverse Sketch: I was given a used piece taped all over and when the box was opened at home, expectedly, there were some shredded pieces stuck on the back of the device.My order clearly specifies that the condition of the piece is NEW.
Response: Hello, we are very sorry to hear about your experience. We certainly understand your frustration and do apologize for any inconvenience. We will pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.
17. Staples
Address: 8904 62nd Ave, College Park, MD 20740
Schedule: Open ⋅ Closes 9PM
Telephone: (301) 474-0610
Business type: Office supply store
Near Staples:
- a 7 meters away cheap driving schools in: Starlinx Driving School
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Staples: what do users think?
Hannah Green: I have been to this staples twice, once for a faxing need and just recently to ship out a package with Happy Returns. For the faxing time, the computer there was slow (just spinning, frozen) so it charged me for all of this additional time that I wasn't actually doing anything. The staff gladly refunded me for it. This last time, I had my dog with me, and they encouraged me inside (was going to leave him with my partner outside) and were immediately asking how they could help me. Staff was great, friendly, and my return was easy.
Courtney Moseley: 2 stars is nice enough. I went in this morning. Things all over the floor in the binder/folder area. The lady who checked us out (JoAnne) was rude. The little girl in front of us wanted to buy her own candy but couldn’t count her change. She sat it on the counter and needed the lady to help. She sighed in front of the little girl like she didn’t have the time or patience for it. No one else was in line except me and I had 2 things.also I I didn’t realize my items were on sale and all I had was $100 bill. She acted like walking the 10 feet she did to check the bill was hard labor. She had no excitement or happiness in her voice when greeting people. If you don’t want to deal with customers especially kids at a office/school supply store don’t do customer service.
LaTanya & Devin Lucas: Store manager this evening was rude & in no way in the position to work in customer service, let him & his nasty attitude go.
Linda Williams: Outstanding service, Alyeda went above and beyond!!! Thanks so much for outstanding service!!!
Demi McAndrew: I started my day with a UPS return package. UPS had sent me a label with three options to access the label 1) Print the label from home, 2) email a digital copy (turned out to not be a digital copy but rather a repeat of the original email), and 3) A code to take to the UPS Store and have them ship my package. I usually come to this Staples for printing and teaching supplies because it is on my morning route. I stopped by to ship my package and the woman working politely explained that the code method would not work at this location but I could save the label as a PDF and print the label there in the store. The UPS site would not upload the label however. Rather than sit around fiddling with the website I decided to go to the nearest UPS Store in Beltsville. There they were not helpful, could not fathom how the code worked, would not help me print my label in their store despite having printing capabilities. So I went to the local library, accessed my email, printed my label and returned to Staples because I was so irate at the UPS Store I refused to set foot in there again. I walked into Staples and the woman from this morning was there still and remembered me. She asked if I had gotten my label yet. I was so touched that she remembered me and was genuinely wanting to help me mail my package. I explained to her my experience at the UPS Store and she was perplexed. She said she had seen that code before and that the UPS Store should have handled it, it just doesn't work with their system. I was so thankful and she apologized for my experience at the UPS Store, which was just the sweetest. I will return frequently to this Staples for any UPS shipping and office needs. Thank you guys so much for turning my day around.
Dana Phipps: I came in just to buy payer for my home printer, but the cashier was extremely helpful! He suggested I sign up for the rewards program based on my purchase of paper. He says, it looked like I would use a lot of printer ink and told me about their recycling program. I can bring up to 10 used ink cartridges per month for recycling and get two dollars credit for my next purchase. Not only that but they price match with Amazon. Staples just got my business! Thank you!
Rachel Ridley: Staples gives the option to order address labels for same day pickup. I placed my order, thankful to have them before leaving the country in order to send my wedding invites, and I arrive at the stated pick up time, only to be told they didn’t have labels and wouldn’t until Wednesday. By Wednesday, I am out of the country. If a company cannot fulfill an order by promised time, they owe you more than a cancellation. Ruined my entire schedule. Will not be using this dying store again.
Adam Smith: If you don't like an employee asking if you need help finding something and laughing at you when you say you do, maybe don't shop here. Secondary complaint, I've noticed their computers must be incredibly old because it took probably 2 minutes for their register system to read my card and process a small transaction.
Loreen Jones: Thank you Richard at Greenbelt Rd and Glen at Laurel for helping me get the item I was looking for. Excellent. Both went above and beyond.
Andrea Byfield: This was a strange experience today. Normally, I get my back to school supplies here. Today was strange. We bought the supplies, got in the longest line ever. When we get to the window, the clerk tells us he's closed then calls a white customer to his line. My daughter and I were beyond shocked. I'm still at a lost of words as to what happened.
18. Fort Totten Solid Waste Disposal Transfer Station
Address: 4900 John McCormack Rd NE, Washington, DC 20011
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 715-7570
Business type: Garbage dump service
Near Fort Totten Solid Waste Disposal Transfer Station:
- a 1 meters away paper recycling companies in: Shred Nations
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Fort Totten Solid Waste Disposal Transfer Station: what do users think?
David_D Barnett: If you have anything that you want to dispose of and have a vehicle that will hold said item. You can easily get rid of it at the Fort Totten solid waste disposal facility. All you need is a DC drivers license and some patience to wait for your turn. Check their hours because they are different but they are open on Saturday.
Chanpen Tee: Staff are friendly here. During the tiime i visit, there is a line here but it is not a long wait.
Shanti Conly: Went on a Saturday late morning to e-cycle old electronics, only my second time here. Unlike my first visit in 2018, there was no line to get in. There was also more assistance from staff in handling items. Staff at entrance checked my DC driver’s license and directed me to a drop off point. When I pulled up, staff wheeled a shopping cart to the trunk of my car to receive my items. I was in and out in less than five minutes. Easy peasy. Grateful DC makes it so convenient to dispose of electronics/ hazardous waste in a safe manner. My only suggestion is that DPW should pro-actively publicize the service so that more people use it.
Greg Drury: Excellent, kind, great experience but small accident on Taylor caused a delay til.close and they took me anueay3
Earle Douglass: This was a very positive experience. We showed up with a few things to throw away, like a vacuum and a bike, but since we were in a borrowed work truck we were denied entry. The guy behind us asked if the bike and vacuum worked and he took them. The guy running the front didn't seem to care as long as a work truck didn't enter. All very reasonable and glad to be around helpful people.
Jim B.: Today was hard. They had a very long line to get in. It took us an hour and half. When we got inside, the trash was mountainous. A section was blocked off so the amount of cars or trucks were very few who could dump their stuff. Also the space to turn around was smaller. So the lot guy was doing his best to get folks in the tight space. I understand that. They haven't been open long so things haven't caught up yet.
Elizabeth Shokunbi: It's a good place for city residents to dump their bulk trash that cannot wait to be scheduled for pickup. The employees are super nice. I believe it further helps keep the city clean. Look at their website for list of acceptable trash and trucks/cars allowed.
Trey Hodges: Quick and dirty. There wasn't a line that day. Just pulled up showed DC ID, got a spot, dumped the truck load and kept it moving. It's a Fred Sandford wonderland.
Robert Rice: Quick and efficient procedure. Recyclables are redirected to a different drop point away from the long line of other solid waste disposers. My experience may be attributed to an early arrival (prior to 9:30 am).
Flavia Alves: Great service for residents, staff is very friendly and helpful
19. Micro Center
Address: 1776 E Jefferson St #203, Rockville, MD 20852
Schedule: Open ⋅ Closes 9PM
Business type: Office supply store
Near Micro Center:
- a 42 meters away ross dress for less Store: Ross Dress for Less
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Micro Center: what do users think?
Roger Torres: One of the remaining large retailers where you can buy electronics. I have bough almost all mine from Micro Center. Micro Center has one of the best warranties around. If you purchase the extended warranty from they in almost all the cases they just give store credit for the full original price. No hassles. The staff is highly knowledgeable in each of there departments. Now and thru the pandemic they have been fully staffed and fully stocked.
Response: This is great to hear! Thank you for your feedback, Roger. We greatly appreciate it and look forward to seeing you again!
Kay Pepper: Its Micro Center, do you need an introduction? The one stop shop for all your computer needs at good prices and a place computer lover would enjoy and visit over and over! The service is great and the staff is knowledgable, very helpful, and happy, nothing better than seeing staff with a smile on their face! Highly recommend it for your tech. needs. But all I bought today was monitor cleaner spray for $2 on sale... Works great~
Response: We’re so glad to hear that our associates were able to assist you! Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon!
Nik Rama: Micro Center is my favorite store. It has everything you could ever want when it comes to computers. As soon as you walk in, you are hit with just how many computer accessories they have. They have an entire section dedicated to computer monitors and pre-built desktops ranging from personal used to gaming. They then have an entire section for televisions, Rose upon rows of accessories and chords for computers, and at the very back of the store is there “build your own PC” section. The section contains all the parts you would need to build your very own PC. Everything from fans to water cooling systems to GPUs to CPUs, they have it all. It’s really exciting walking through the isles and seeing all the different choices you could have. I also appreciate that they have some sections for video games, virtual reality, drones, and recording/streaming equipment. This is a store I can easily spend several hours perusing the shelves, and I highly recommend it for anyone with slight interests in technology.
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!
Max ツ (Amanuel Anthony): Sebastian was a great employee, He has the time to help me out and even look at my list and find the parts I needed! I also asked for recommendations and He gave me the best he thought was possible! I am currently building my pc and it’s going great! Sebastian was the best person there that could help! I’ve seen another review where a man was partially deactivated by his color of his skin however I am black and I was treated very well! 10/10 I would recommend this place! P.S. Sebastian if you see this thank you once again, this will be my first pc build and I am happy tot have an expert like you to help me pick out the right parts! Untill we see again, goodbye!
Response: Hi Max, We are so happy to hear that Sebastian was able to assist you accordingly, and he provided you with a great experience at our store. We will make sure Sebastian is recognized for the excellent customer service he provided and look forward to seeing you again in the near future!
Duane H (WendysFrosty): Pretty awesome! Anytime I need a part to upgrade my PC setup they have it! They have some of the best customer service a business can offer. Will say they are like car salesmen. Picky if you aren't wearing what they think will be a sale.... Some are different though understanding that anyone can be one. Great place to go for inspiration as well. Love seeing their 3d printer making basic things. So much I could do with one! Loads of clearance areas(usually open box/returns). Well kept overall.
Response: We’re so glad to hear that our associates were able to assist you! Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon!
Arthur Harrison: Although I received superb service from every staff member in this store, my experience with their generic-brand PC was not a good one. The machine malfunctioned from a hardware problem within an hour of operation. There were virtually no instructions regarding how to connect it to the high-resolution monitor I purchased, or how to set the monitor parameters correctly. Micro Center's on-line technical support was inadequate; it took me 40 minutes to communicate my concerns to the agent, and only by pleading with him, find a way to speak to someone within a reasonable amount of time, which I needed to do to confirm the return procedure. I am happy I was able to return the computer to the store for a full refund with no question, however, the inconvenience this caused me was considerable. I advise against purchasing Micro Center's store-brand computers.
Response: Hello, Arthur. We are very sorry to hear about your experience. We certainly understand your frustration and would like to apologize for any inconvenience. We will be sure to pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.
MFPhoto1: This store boasts a large inventory and wide selection at great bargain prices. The only problem is that the service sucks. I purchased a keyboard. Twice I was promised someone from that department would help me, and no one came. The only person there I could ask was at the check-out counter, which of course held up the line since he was the only cashier working. The line had already grown long because he needed something from a supervisor before checking out the customer in front of me, and that took 15 minutes or more.
Response: Hello. Thank you for taking the time to bring this to our attention. We will pass this along to upper management to ensure future improvement.
Victor: I had a great experience, I did a online order pick up I have no knowledge about computers. I ordered like a older refurbished laptop and literally the next day it stoped working. I go back to the store and a Daniel P. Pointed me to the right direction. Matt form laptop sales showed me what I should have bought to fit my needs he was very knowledgeable. My exchange and new purchase was so smooth. The girl Shahinara rang me out both times and she was wonderful and very patient.
Response: We’re so glad to hear that our associates were able to assist you! Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon!
Brian: Best Microcenter I've ever been to! I can't remember the name kf the associate who helped me pick out my UPS, but he was very nice and helpful. He made it seem like he wanted to actually help. In fact, almost all of the employees there seemed eager to help and I really appreciated it. Even if I know about a product I like to pick the brains of the people working there just to get there 2 cents. Def keep up the great work, you guys rock!
Response: This is great to hear! Kudos to the associates who were able to be of assistance. Thank you for sharing your feedback with us.
John Esker: Was sold an empty box of a tax prep software when I picked up an online order. Bottom seal had been cut. No license key was included. Would have hoped better quality assurance that returned items were properly checked before putting back out for resale. Was nearly impossible to get an appropriate response on the matter online. Though, once I got back to the store, Micro Center resolved the matter quickly.
Response: Hello John, We are sorry to hear about your experience and do apologize for any inconvenience. Thank you for bringing this to our attention. We will certainly pass this along to ensure future improvement.
