Best Custom Glasswork In Washington Near Me

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    1. Kennedy Glass in DC - Window Glass Repair- Glass Door Repair-Emergency Board Up Washington DC

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    75 reviews
    Kennedy Glass in DC - Window Glass Repair- Glass Door Repair-Emergency Board Up Washington DC
    Prices
    5
    Product Quality
    5
    Services
    5
    Professionalism
    5
    Attention
    5

    Address: 901 R St NW, Washington, DC 20001

    Schedule: Open 24 hours

    Telephone: (202) 892-7916

    Guy: Glass repair service



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    Kennedy Glass in DC - Window Glass Repair- Glass Door Repair-Emergency Board Up Washington DC: what do users think?


    Rimo Properties: Our neighbors recommended Kennedy Glass because they were very pleased with the job the company did for them. We chose KG as a result, and we couldn't be happier. The windows are beautiful, solid, and well sealed against heat/cold. The crew was meticulous and quickly resolved any minor issues that arose. They were polite, friendly, and professional. Cleanup at the end was amazing. The salesman was also great and stayed in touch throughout. We're very happy with our choice and the end results. We highly recommend Kennedy Glass.
    Response: Thank you Rimo, we appreciate you taking the time to write a great review. We look forward to working with you in the future should you choose Kennedy Glass.

    Khaoula Kinidi: They offer high quality products, reliable installation, and good communication. Courteous crew who wore face masks during the visit. Worth it. The representative who came to give us a quote used a laser tool for precise measuring. He was very knowledgeable about all things glass. Their office was also prompt in their responses on phone and on email subsequently about the details of our order. They asked for photos from us to confirm the space and dimensions. On the day of installation, they came as promised and were on time. From the rep to the office staff to the installers, this company is professional and detail oriented. We are so happy that we have glass door now!
    Response: Thank you very much for your kind words Khaoula. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future. Thanks from our team!!!

    Sydney Collins: Start to finish, a terrific experience. We have used other window companies with connections I have in real estate, but they did not compare. Kennedy Glass provided clear communication, the items ordered were exactly what we wanted for our Front Door, and installation happened on time. Absolutely no complaints, we are delighted with the results and will be returning customers. I am also very confident in referring this company out to my clients. I'd add a big thank you to Alex and the crew that came for installation was exactly how we like to see it, they were super neat and easy to work with.
    Response: Thank you for taking the time to share your experience with Kennedy Glass! Working on your home was our pleasure. Alex will be thrilled with your feedback! when homeowners like you take the time to provide thoughtful commentary on their work, it means a lot to them. We hope you enjoy your new glass door.

    Tamunt association: I called about five foggy windows. Kennedy Glass came out the same day for a free estimate, and they were able to schedule the repairs quickly. Alex and David were very responsive and answered all my questions. They were excellent. Several companies came out for estimates, but we selected Kennedy Glass because Alex was meticulous and thorough. He did a great job on our windows and even gave us advice about avoiding future window problems. The prices were very reasonable compared to their competitors. Highly recommend!
    Response: Thank you Rachel, we appreciate you taking the time to write a great review. We look forward to working with you in the future.

    T D: Alex came to inspect three window with large cracks to give us an estimate. The estimate was very reasonable. We had him come to a second house a couple of days later. The free estimate was easy to set up and communication during the whole process was excellent. We plan to have Kennedy Glass inspect all our windows and make recommendations at a couple more houses. Our homes are very old and it is better to check and caulk the panes before the glass is lost. I showed Alex a fourth window and Alex noticed the caulk was lacking. He used a clear caulk so when it dried no one could notice it and a small crack in the window was sealed without replacement. Highly Recommend!
    Response: Thank you for taking the time to support our growing business, Theresa. We are glad to know that you were satisfied with the services. it is feedback like yours that allows us to be more efficient in our business. We hope you reach out to us for your future needs.

    Tera Eilers: These guys are the best! I contacted Kennedy glass through their website and received a response within an hour. They asked for pictures of the glass I had broken via text and gave me an estimate immediately. Alex was the technician that came to my home and I can’t say enough about him. He was super professional, knowledgeable and did a fantastic job. He gave made sure I was okay with the cost before he started and was finished within 15-20 minutes. He also let me know that there was a warranty included with the service (I had no idea). They were the first that I called, but I didn’t feel like I needed to look any further. I’ll definitely use them again and request Alex every time!
    Response: Hello Tera, Thank you for sharing your honest experience. Thoughtful response like yours means a lot to our crews. Thank you for putting your trust in Kennedy Glass, we are so glad that we met your expectations. Please reach out to us for future needs.

    Shirley Yousefie: I've used this company for several window repair jobs and they are fantastic. Always get a quick response and an estimate with a few photos of the job or a free estimate in person if needed. The windows I've had repaired are always done very nicely, work and look brand new. Prices are competitive. Alex is very helpful and professional.
    Response: Hello Shirley, Thanks for your feedback! Our crews enjoyed teaming up together to complete your project. Thank you for taking the time to share your experience with Kennedy Glass! Working on your properties was our pleasure. Our crews give 100% effort, and when business owner like you take the time to provide thoughtful response on our work, it means a lot to us. Thanks again!

    julia barrash: I needed to replace five 30-year old windows glass on the front of my house and received two quotes that were close in price. Kennedy Glass was the more affordable option, had great reviews, and provided a very knowledgeable consultant to work with. If you are looking to support a local company with great prices, a great warranty, and outstanding service I highly recommend Kennedy Glass.
    Response: Hello Julia, thank you for sharing your experience, we're so grateful for your feedback! Thank you for putting your trust in Kennedy Glass, we are so glad that we met your expectations.

    Soumaia Mou: Positive: ValueHad them replace 6 glass panel window in our dining room. The entire process was wonderful from estimate to completion. They did a wonderful job matching up our old windows as well. The price was quite reasonable, service fantastic, and work second to none. We love our new window!
    Response: Hello Soumaia, thank you for sharing your experience, we’re so grateful for your feedback! Thank you for putting your trust in Kennedy Glass, we are so glad that we met your expectations.

    Owen McDougall: Kennedy Glass did a wonderful job in fixing a large cracked sliding mirror that I had been trying to fix for ages. They were prompt, professional and very responsive with follow up questions on the job. They even tracked down my receipt for the job more than a year later, after I lost the original one. Great, great company - Alex at Kennedy Glass really helped me out!
    Response: Hello Mr. Owen, Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future Thanks from our team!!

    2. DMV Glass Works

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    8 reviews
    DMV Glass Works
    Prices
    5
    Product Quality
    5
    Services
    5
    Professionalism
    5
    Attention
    5

    Address: 9445 Mirror Pond Dr, Fairfax, VA 22032

    Schedule: Open 24 hours

    Telephone: (571) 404-6161

    Guy: Glass repair service



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    DMV Glass Works: what do users think?


    Kevin Deras: Positive: Professionalism, QualityAfter contacting DMV Glass Works mike and his team came and provided me with a price which was reasonable, then they returned within a week and.installed a frameless shower glass door for me. the process was easy and professional. They did a great job.

    Muhammad Janjua: DMV Glass Works promised they would come in the next day and sure enough they came in the next day, the service rep said it would take him a few hours at most to finish the work and sure enough it took a few hours, the people that I was in contact with gave me an estimate that I found was reasonable enough and in the end the quote was exactly the same as what I was charged. Its hard to find honesty in these kind of companies because they are always trying to up sell you items. I am very happy with the service DMV Glass Works provided me and Sofian was a great help.

    Wagner Sanchez: After renovating the bathroom, I was in need of an honest, professional glass repair service company. I was recommended to Mike from DMV Glass Works. Mike came by do the measurements for our shower and immediately offered a reasonable price for the job. We decided to go with him and we are glad we did! The installation of the shower glass was very clean and professional. I don’t think I can trust anyone else except for Mike with my future home projects now. Overall, I had a great experience working with DMV Glass Works and I would definitely recommend them to any home or business owner that’s in need of glass services.

    Syed Ahmadzada: Positive: ProfessionalismI am so happy to find Sofiyan and got him to install my Glass shower door. Amazing , honest , professional, person thank you so much for everything. ❤️🙏❤️Service: Glass installation
    Response: Thank you for giving us an opportunity we appreciate your business.

    Mussadiq Khan: They provided great service. They were very professional and on time. In and out very fast. I just bought this house and needed some work done and They were great to work with.

    Hafssa El Amrani: Positive: Professionalism, Quality, Responsiveness, ValueDMV glass works is an outstanding business. They have great customer service and do an amazing job. They leave nice and clean work.

    Mark Beckler: They were responsive, even with COVID 19 limitations upon business activities. They did good work for me. Prices are reasonable.

    Carlos Hernandez: Services: Window boardup, Glass installation, Window repairPositive: Quality

    3. Trinity Glass Company, Inc.

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    24 reviews
    Trinity Glass Company, Inc.
    Prices
    4.9
    Product Quality
    4.8
    Services
    4.8
    Professionalism
    4.8
    Attention
    4.8

    Address: 8926 Telegraph Rd, Lorton, VA 22079

    Schedule: Closed ⋅ Opens 8:30AM Thu

    Telephone: (703) 931-1837

    Guy: Glass & mirror shop



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    Trinity Glass Company, Inc.: what do users think?


    Darlene Futch: We needed a piece of tempered glass for a picture window transom. We ordered it from Trinity and it came very fast. Great service - we have used them several times.
    Response: Hi Darlene, thank you for your repeated business, and thank you for your feedback; please do not hesitate to call us if you need anything else. Have great holiday weekend.

    Alex Gerardo Aguilera Garay: This was one of the BEST experiences I've EVER had with contractor services! If you ever need anything done right for windows....Trinity Glass Company, is the way to go. If ever I need something done in the future, I'll definitely use this company again! Extremely polite, professional, and prompt! Never a doubt or question about the quality of service I received as well as the prices were fair which is the best of all !!! Highly recommend!
    Response: Hi Alex, we appreciate your valuable feedback; please let us know if you need anything else. Cheers.

    Alan Gamez: They are a very professional company, all their employees treat you with great affection, Evelyn is very polite and very patient when she talks to you and explains in detail the real procedure of the projects. I recommend this company with the best professionalism they deserve
    Response: Hi Alan, thank you for your valuable feedback. We appreciate your business. Please let us know if there is anything else we can do for you.

    Nancy Delacruz: I want to just say that this company here went above and beyond for us at Meridian at Eisenhower. We are so satisfied with all the jobs that they have completed for us. We 100% recommend using Trinity Glass!
    Response: Hi Nancy, I'm glad to hear that we have exceed your expectations, thank you for your valuable feedback, I will pass it on to our team members. Please don't hesitate to contact us with any questions or concerns.

    Israel’s perez: Trinity Glass provided excellent customer service and great quality work on three glass projects in our townhome at a reasonable price. Highly recommend!-Sharon White
    Response: Hi Israel, we appreciate your valuable feedback; we are here for you; please don't hesitate to reach us with any questions or concerns. Thank you for your business.

    Haley Wilcox: My property has worked with trinity for small and large projects around our residential building. They are timely, efficient, and provide overall great customer service. We really appreciate how they keep us up to date as they are coming and going around the our property. Shout out to Maria for always being able to schedule what we need!
    Response: Hi Haley, we are glad that we have exceeded your expectations, we are here for you, please let us know if there is anything else we can do for you.

    Brandon Dilla: I had a great experience with Trinity. The customer service was extremely responsive. The delivery team delivered the new glass table top efficiently and were very respectful and friendly.
    Response: Hi Brandon, thank you for your valuable feedback, we are happy to know that you are satisfied with our service, please don't hesitate to contact us with any questions or concerns, we are are here to assist you. Thank you for your business.

    Ellen Soroka: This is the second time we used Trinity and we could not have been more pleased. This company is honest, has integrity and everyone is very professional and efficient. The workers did an excellent job, from the moment they arrived exactly as scheduled to their spotless cleanup. Highly recommend!!
    Response: Thank you for your valuable feedback, we are happy to know that you are satisfied with your service. Please let us know if there is anything else we can do for you. Have a great weekend.

    clcdiamondz: BEWARE. The charming secretary, Maria will give you a preliminary quote over the phone, which is quite competitive since they don't ask about variables She'll get you set up for an appointment to have a technician come to take precise measurements. Then you will receive a new quote for a lot more In my case 40% more (even tho my measurements were spot on). After multiple phone calls inquiring on the difference Aida informed me that the differential was due to my window being low e. However, that only accounted for the additional $500 from the first quote. When I asked what is the cost per sq ft she couldn't answer and that was when the truth came out. It turns out the other $400 was labor for a 4th person??? This is bait and switch at it's finest. Maria never mentioned that the preliminary quote could be so off and was quick to get that appointment set up Definitely not a trustworthy business I wanted to give them the business and tried talking to the owner who hides behind Aida but to no avail I told them I would easily pay for the material difference but I'm not paying someone $100+/hour to carry glass.
    Response: Thank you for your valuable feedback. Starting today we will no longer give out rough quotes. Starting today a field visit will be required for any future quotes. I don’t hide behind Aida; she is my Vice President, and I trust her 100% to handle my business. I hire staffs to handle everyday business transactions, I only interact with clients directly on very serious matters.

    Eric Adams: Company seemingly not willing to work on small projects. Look somewhere else if this is what you are looking for. In response to owners response, it was not indicated that it is not a part they carried. Just a one liner that they can't help. Review changed to 3 star. Comms could be improved. They seem to do just fine for large projects, give them a go if that is what your aiming for
    Response: I did not know that you will leave a bad review for not selling you something we do not have. You are building a pinball game and you need a small piece of black Plexiglas that we do not stock, in the past 20 years we have never sold 5/8" black Plexiglas so we don't have any scrap pieces laying around. When I wrote you the email and I said "Sorry we can't help you with this project" I didn't say is too small for us. I didn't know that by not been specific to the reason why you will leave us a negative review. Please take down your review because is based on your wrong notion that we don't want to take your business because is too small.

    4. Metropolitan Glass Services

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    28 reviews
    Metropolitan Glass Services
    Prices
    5
    Product Quality
    5
    Services
    5
    Professionalism
    5
    Attention
    5

    Address: 5142 MacArthur Blvd NW, Washington, DC 20016

    Schedule: Open 24 hours

    Telephone: (202) 617-8035

    Guy: Glass & mirror shop



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    Kyle Holland: Moe did a great job replacing the glass in our door. It was damaged on Friday, I called Metropolitan Glass Services on Saturday, and Moe was there within 3 hours to measure for a replacement. He found the appropriate insert and had it installed in less than 30 minutes on Monday. Extremely polite, very efficient, and a great price. We're thrilled that a stressful situation was remedied so quickly!

    Laura nuñez: We used Moe first time for an emergency and the job done exceeded my expectations. Really professional, great prizing, and the job was so perfect with detailed finish! Second time we did a whole bathroom renovation and everything turned out as I imagine it. We’ll definitely be calling him back.

    Nizar laatiri: I highly recommend This company. They are very quick responding and also get things done professionally and with great prices. I'm actually surprised by how affordable they are. All glass works are done quickly and with the best available quality in the market. 5 stars are not enough for the quality and the price of the product you get. They deserve way much more stars! gave it 5-stars, calling it "the Rolls-Royce of Glass Work technology"

    Karina Twomey: We have used Moe on several projects and he is always prompt, personable , cleans up and does great work. I can always count of him to tell me when something is worth doing or not and then offer alternatives when needed. Our clients love him too!

    S M: Very fast response, great communication and good price. Broken pane in bay window was fixed quickly and looks like new. Probably the easiest home repair I’ve ever had done.

    K C: Professional quality service. Measured, delivered and installed the glass on-time and with no problems; a perfectly seamless transaction. The glass looks beautiful!!! I wish every company was as good as this one.

    Alyssa Souvignier: Moe came to measure our replacement window within hours of calling about a broken one in our dining area (result of accident with a chair and a toddler)…replaced super quick and absolutely excellent service. HIGHLY recommend!

    sadam alsalamat: Top notch service with a very reasonable price. We needed an emergency repairs done. They were on time and did an excellent job, they also cleaned after and left the place spotless. Top value glass, very Professional technicians, and affordable prices. Definitely pleased with the service and Highly recommend them!

    Raad Alteimeh: Excellent customer service. They fixed my glass door at the same day ! I highly recommend them. Awesome experience over all and I will do business with them again for sure.

    Jeff Davidson: Excellent service and excellent price. We had three windows and a large glass door that were double pane and had blown their argon seals. Based on our research of highly rated companies, we called Metropolitan and met with the owner of the company the next day. The following day he provided a very competitive estimate and we immediately agreed. He came out the following day to remove the large glass from the door, filling in temporarily with a plywood insert. Less than a week later he was ready to install new argon sealed glass in windows and the door. The process went smoothly, and the owner was very professional and a pleasure to work with. Highly recommended.

    5. Nova Custom Glass

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    16 reviews
    Nova Custom Glass
    Prices
    4.3
    Product Quality
    4.3
    Services
    4.4
    Professionalism
    4.3
    Attention
    4.3

    Address: 7728 Lee Hwy, Falls Church, VA 22042

    Schedule: Closed ⋅ Opens 8:30AM Thu

    Telephone: (703) 560-6682

    Guy: Contractor



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    Hilary Sproul: Nova Custom Glass took really good care of me. Needed a glass insert for a very fragile antique frame.They kept it well protected and away from any other work while they cut the insert. It was ready the next morning. I felt like for a small $30 job, I was being treated as if I had a $30,000 job. Couldn't be happier; will definitely be back.

    Stephen Ng: Positive: Professionalism, Punctuality, Quality, ResponsivenessThe whole team at Nova Custom Glass are incredibly professional and responsive. They explained our options and gave clear guidance. I highly recommend them!Service: General repairs

    Clayton Hughes: Positive: Professionalism, Punctuality, Quality, ResponsivenessI am a General Contractor and have worked with Glenn and Nova Custom Glass multiple times. They are very professional, easy to work with, and high quality. I have never had an issue and my clients are always pleased. I highly recommend.

    Susan Walton: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueNova Custom Glass is fabulous. Outstanding craftsmanship and customer service, and quick turnaround. They replaced the mirrors in a vintage medicine cabinet, and replaced the glass in a unique circular window. I highly recommend this business for mirror and glass projects.Service: Installation

    Lara Center: Positive: Professionalism, QualityUsed Nova Glass for custom glass for two table tops. Great to work with, professional, good quality. I’m a repeat customer and will come back again. Highly recommend

    Percy Carlos: I would give them 0 if i could. I order a custom glass on August 11 and they said it was going to be ready by the end of August. Then, they gave us an excuse that something went wrong and we had to wait till today (September 29). Now they are telling us to wait another week . We wanted our money back but they wouldnt even do that. If we wait another week nothing guarantee us it will ready by then.They have to be more responsible. Shop with them if you are willing to wait 2 to 3 month for your product.

    linda-lee slesinger: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGreat outfit to deal with...efficient, timely and well priced... the custoerservice isServices: Kitchen remodeling, Installation, Bathroom remodeling

    Abe Amireh: Been coming here for years, always great service and good prices. Highly recommend

    Shellée Haynesworth: Today, I attempted to do business with Nova Custom Glass. Apparently, the owner was offended, because I requested his contact information and business address. Best of luck to your business if you were put off by this.

    Jorge Guzmán: They are amazing to do any kind of work with glass. Expert shower glass measurement and installation.

    6. Bel Pre Glassworks, Inc.

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    46 reviews
    Bel Pre Glassworks, Inc.
    Prices
    3.7
    Product Quality
    3.6
    Services
    3.6
    Professionalism
    3.6
    Attention
    3.6

    Address: 1050 First St, Rockville, MD 20850

    Schedule: Closed ⋅ Opens 8AM Thu

    Telephone: (301) 948-6003

    Guy: Glass & mirror shop



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    Bel Pre Glassworks, Inc.: what do users think?


    Tammy Deuster: We had a glass shower enclosure installed by Bel Pre Glassworks last month. Enclosure is stable and door opens/closes well. It took a few weeks to set up the measurement, then 6 more weeks before installation. I've included pictures, so you can see how it looks -- note one towel bars is 1.5 inches lower and this extra towel bar is not centered. I specifically asked them to make sure that the towel bars were at the same height and we included a note in the quote about it -- so this was a huge error. I've sent Bel Pre a couple emails with photos about the issue, but no response from them. Hope this helps potential customers who want their hardware to be centered / aligned to be aware of potential quality control issues.

    Jennifer Williams: Customer service is weak, spoke with Jody who was very rude and has zero customer service skills. When I went to pick up the glass (they would not deliver to me) they did not have anything to wrap the glass with. No bubble wrap or anything but paper. You can find a better glass company.

    Cathy Kristiansen: I needed two tempered shelves, smooth-edged, for a cabinet and a refrigerator. Found Bel Pre online. The price was competitive so I visited the office. I had parts from one of the broken shelves, unsure of the thickness measurement, but someone came to help measure it (free). The shelves were ready within a week and turned out to be perfect. I'd definitely return here for glass needs.

    Reza Sadeghi: I was using this company for many years for all my glass works and was satisfied with their customer service. I don't know why they changed their show room staff, they are not knowledgeable with their products, and are not helpful and making mistakes on your orders. Unfortunately today they said that they don't take my order anymore and will close my account!

    Cat A: Our credit card was stolen and used by an employee of Bel Pre, who is now charged with felony theft for stealing the cards of several Bel Pre customers. We spent hours speaking to police, reversing the charge, and getting a new card. Now we have been subpoenaed for the court case against the employee. We made our contact at Bel Pre, Jonathan, aware of this, and he never apologized, rather he complained about the nuisance this has been for him and the company. We then attempted to escalate the issue to a manager named Courtney, who was unwilling to discount our work or attempt to remedy the situation in any way. She claimed that Bel Pre is not responsible for the actions of people they hire. I would caution anyone from using a company that does not feel responsible for the actions of their employees, especially actions regarding felony theft. Would this be a company you would feel safe having in your home?
    Response: Yes, we did have an employee that stole customers credit card information. Upon learning of this, the employee was terminated immediately. Please know that this employee had a clean record when hired on with Bel Pre Glass and had been trustworthy prior to this incident. As a company, we cooperated with law enforcement and apologized to all customers affected by this employee’s bad decision. This customer in particular received apologies from (3) members of our company over the phone or in person. This customer had their information stolen over six months ago and this matter was settled between them and Bel Pre Glass in April of this year. We patiently waited several weeks for their funds to be returned to their account that had fraudulently been taken before clearing up the balance on their project. In addition, the customer made changes to the overall scope of work requiring additional glass to be manufactured. However, we did not charge anything additional due to what they had dealt with. So yes, a discount was provided. Despite Bel Pre Glass and this customer resolving and settling matters over four months ago, they now decided to post this review. This week we received a call that they have more work to be done in their home but they wanted to see if we would provide them a further discount. We informed them that no additional discount would be provided and only then did they threaten to post negative reviews about our company. If you truly didn’t trust Bel Pre Glass, you wouldn’t have come back for more work. This shows this customers true intentions in posting this review.

    Sasha: Worst experience ever!!! Very unprofessional. They seem to be a small company who does Not know their job. I wanted to order a glass top for my dining room. First of all they won’t schedule anything over the phone, you have to email them and wait ~2 days so they respond. They scheduled me for a month after my initial request to do the measurement!. And then few days prior to measure date they called me saying that they don’t have enough staff and I need to call another company. Couldn’t they say it the first time I called? Why wasting my time for a month. I suggest you find another company instead of wasting your time with them.
    Response: Unfortunately one of our installers experienced a death in their family. Due to this unexpected event, our estimator must fill in to install work that we already have contracted. We in turn contacted this customer to let her know we would be unable to measure her job. We gave as much notice as we could so as not to leave her high and dry. We try our best to do for our customers but when work is too busy we must take care of our customers that already have items on order. We hope this customer is able to find another company to fill their needs.

    Joshua Ho: We had a wonderful experience with Bel Pre. We had them create and install a glass enclosure with a sliding door for a corner shower. They had the best pricing and very good customer service. There was a slight alignment issue after the install, but they responded quickly and fixed the issue within a week. I firmly believe a good test of customer service is how they respond after they already have your money. I'd use them again and plan to on my next project!

    Juliette Balabanian: I have been using mirror back splashes for years. Having called upon both Bel Pre and a competitor, the other company provided superior service until tragedy befell them. I turned to Bel Pre but their service fell short. In fact, the installer returning to reseal faulty sealant (which turned from clear to black in a month), insisted it was not incorrect. He corrected it and it's been clear for the past 14 years. Hmmm... I turned to them now for a new project and am very sorrow to say they haven't changed. I called for an update today on the times Peter gave me last week. Courtney took charge of the call and flippantly told me there was 'a pandemic going on'. How about that! I explained I was calling to fit any of their necessary scheduling adjustments into our contractor's overall work underway in our home. Peter just called to say that, based on my attitude, I could go find someone else. While that has never happened to me before from any vendor, he actually voiced a decision I had already taken. Please don't be misled by the one star. It should be lower.
    Response: Our estimator Peter measured for this customer and the next morning she was calling for an ETA on her estimate. We explained to the customer that we typically have estimates out within two business days. However this answer was not sufficient for this customer and she was pressing to get the estimate. As many companies at the time, we were coping with a heavy workload and less employees available to work due to COVID-19. Unfortunately some individuals feel that their jobs are more important and warrant a quicker response. We try to do our best to work with all customers timelines but some are simply unreasonable with their expectations and it’s better to be upfront with those customers and allow them to go elsewhere.

    Taylor J: This company has the best service around. The sales personnel were informative and efficient and the ones who completed the installation were very thorough. They were a little more expensive but well worth it because they were such a joy to deal with. You definitely get what you pay for with them! Great company.

    martin Lumet: I needed to order a very simple piece of tempered glass: The nonchalant receptionist who sounded bored at her desk, made me send the dimensions by email after putting me on hold at least 3 times. No confirmation was sent. When I called the next day, the same receptionist answered and placed me on hold another 3 times, then made me go thru the whole thing again only to tell me that "the oven wouldn't be working next week" So basically I wasn't able to get the job done for 2 weeks!! And this is a place that specializes in glass sales!!! I decided to go to Dulles Glass and it will be done in 5 days

    7. Bay Glass Works

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    14 reviews
    Bay Glass Works
    Prices
    5
    Product Quality
    5
    Services
    5
    Professionalism
    5
    Attention
    5

    Address: 681 Bayard Rd, Lothian, MD 20711

    Schedule: Closed ⋅ Opens 8AM Thu

    Telephone: (410) 729-6210

    Guy: Shower door shop



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    Bay Glass Works: what do users think?


    sara doolittle: Robert and Debby of Bay Glass Works Inc are incredible to work with. Their prices are significantly better than their competitors. We liked how they priced the add-ons, compared to their competitors. Robert offered options with good information so that we could make a well-informed decision to our layout. We ended up with a preferred layout that others said wouldn't be possible. The strength of the doors we selected puts our minds at ease. Debby is the perfect customer facing person, friendly, patient, and went to great lengths to assist us. And, happily, the fixtures/hardware/finishes were exactly what we wanted. We highly recommend Bay Glass Works Inc!

    Anneli H: We had Bay Glass Works install a shower glass in our bathroom. They were wonderful to work with. All work was done professionally and promptly. I would highly recommend Bay Glass Works for anyone needing a shower door. They only do shower doors is a plus and they do it very well.

    Kim N: Bay Glass installed 3 frameless glass shower doors in our house and did an outstanding job. Rob and Debby were great to work with and they completed the most recent project within 3 weeks of my initial contact. I would highly recommend them for a truly custom, high-end look.

    Dave P: Absolute Pleasure to do business with. Totally worth the patience and wait to have Bay Glass handle the design, and installation of our custom doors on our new shower remodel.

    Jackie D'Amico: I have been working with Bay Glass for a few years now, and they continue to impress my clients with their level of customer service. I use them exclusively for shower enclosures in all of my bathroom projects. Debbie is wonderful with communication and scheduling, and Robert's installations are top notch. Their attention to detail makes all the difference when it comes to customer satisfaction.

    Howard Cupples: We had two glass shower doors installed. the workmanship was excellent.The price was excellent. We are extremely pleased.

    Tyler Patton: I had such a great experience with Bay Glass Works! I wanted to upgrade my builder grade shower door to something more fitting my Master Bathroom. After looking around and finding unreasonable prices- I contacted them. They came out the next day, gave me a reasonable quote, and my new glass door was ordered and installed in 10 days! I couldn’t be more happy with the product or service!

    Wendy Rhoe: We used Robert with BayGlass in our old home when we remodeled our bathroom. When we did a semi custom new build with our second home, we called Robert for our shower again. Excellent work and the best customer service. Highly recommend.

    Ash Fuchs: Rob is fantastic! He worked with us to select the best look for our space, and was then very professional during installation, and respectful of COVID protocols. His staff is kind and equally professional. If they say they are going to call - they call! I cannot recommend them highly enough.

    Christopher Kelly: Such a pleasure to work with Rob and Debbie. Honest and fair. Cannot ask for anything more. Besides competitive, which they are. If you need glass work done call Bay Glass

    8. Supreme Glassworks Inc.

    LEAVE AN OPINION
    24 reviews
    Supreme Glassworks Inc.
    Prices
    4.6
    Product Quality
    4.6
    Services
    4.7
    Professionalism
    4.6
    Attention
    4.6

    Address: 45945 Trefoil Ln STE 115, Sterling, VA 20166

    Schedule: Closed ⋅ Opens 9AM Thu

    Telephone: (703) 495-3400

    Guy: Glass & mirror shop



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    Supreme Glassworks Inc.: what do users think?


    Saida Jawhari: Great customer service, on time delivery and installation, so pleased and happy with the overall experience will recommend to everyone 👍

    sam kh: Great people, great customer service. Their designer came to my house to do a measurement and to give me an idea what is possible with my shower space. Later within 3 days he sent me a 3D design. 8 business day after his installation team showed up and did the installation. Very happy with result and definitely recommend them to others.

    Courtnay Millington: These guys are super talented! Gave me my dream bathroom! Will 100% hire them again and again!

    bayram baykara: We have used them for several projects at our company and they always did a great job! They are quick, smart and hardworking people. We definitely recommend them!

    michael m. partow: Very clean work, responsive and excellent results. Based on my experience, I highly recommend them.

    Ted Deeley: Great customer service and pricing. Will definitely use them again!
    Response: Thank you for your Business, was nice working with you

    Erwin Rozada: Great price and very professional! I will use them again and recommend them to anyone looking for a quick simple solution to window repair needs.

    Sally Understein: I contracted with this company a year ago to install a new shower glass door for my newly remodeled bathroom shower. I had very positive experience with them. Pricing was reasonable, not the lowest, but I chose them because of their thoroughness in providing design and product demonstration. The products (glass, brackets, strips) turned out to be of good quality. The installed shower door turned out exactly according to specification and their design recommendation, it's BEAUTIFUL. I'm very pleased with the result. Their professionalism in preparation and installation was noteworthy - they even spent time to carefully protect the winding stairs, flooring and carpet before bringing in the glass parts (all parts were very nicely packaged). They recently responded promptly to a service call and came out to fix a minor maintenance issue that's not due to installation error (free of charge). I'm pleased with their customer service. I would use them again. I highly recommend this company to people who are looking for high quality glass product, professional installation and service.

    Hammad Shah: Great company, very professional and they do great work.

    Yassi madani: We hired A.G.D. To install several office glass partitions. They were professional, inexpensive, and responsive. The job was seamlessly done on time as scheduled. Very professional, We highly recommend them, and We'll choose in the future in a heartbeat if the need arises.

    9. Exquisite Glassworks

    LEAVE AN OPINION
    25 reviews
    Exquisite Glassworks
    Prices
    5
    Product Quality
    5
    Services
    5
    Professionalism
    5
    Attention
    5

    Address: 1811 Virginia St Ste E Suite E, Annapolis, MD 21401

    Schedule: Closed ⋅ Opens 9AM Thu

    Telephone: (410) 571-5344

    Guy: Window installation service



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    Exquisite Glassworks: what do users think?


    Bryan Mulholland: Excellent work! We had our basement bathroom remodeled. Exquisite Glassworks did a custom made/installed beautiful low iron, frameless glass and door. Their craftsmanship is top notch!
    Response: Hi Bryan Mulholland, Thanks for taking the time to share your opinion on Exquisite Glassworks. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!

    Joy Rauth: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueNikki is a consummate professional. She is my go-to for all my business' glass needs, whether it's doors, mirrors, tabletops, etc. I highly recommend Exquisite Glassworks and Nikki for her expertise and dedication to excellent customer service.Service: Glass installation
    Response: Hi Joy Rauth, Thanks for taking the time to share your opinion on Exquisite Glassworks. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!

    Corinne Blanchard: Positive: Professionalism, Punctuality, Quality, ValueProfessional, easy to work with, excellent workmanship, have used this company many times and I would recommend them for all your needs.

    Heidi: I have been a customer for many years. I tried a few other local shops for custom frames that I make. None of them even come close to the craftsmanship at Exquisite Glassworks. I dropped off a family heirloom that I cracked and thought I would have to throw it away. Nikki didn’t hesitate to help me out. She returned it to me and you can’t even tell that it was repaired. She has always gone above and beyond to be professional and friendly. Thank you for taking pride in your work, it shows!

    Jim Rauth: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueNikki is the best!!!!! I have used her services for years. She is professional, knowledgeable and always punctual.
    Response: Hi Jim Rauth, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Exquisite Glassworks

    Kathleen Broadwater: Got a new shower door from them about a month ago and absolutely love it! The glass is beautiful and the hardware is amazing! The best part, though, was their work and customer service. Our shower has an odd eave and old bathtub, making it a difficult measurement for glass, and that caused a couple issues and mis-cuts. But they fixed the issues as quickly as was possible during the 2020 Pandemic, and always with an amazing attitude and smile on their face. I highly and truly recommend this company for any of your glass needs. Their work is spectacular and their customer service is phenomenal. Too many companies have forgotten how to treat customers, but not this company. They go far and way beyond what you expect from companies today.

    CJ Vilardo: Nickie at Exquisite Glassworks was great to work with. Had a small glass project to put glass in some custom built cabinets. Got quotes from several glass businesses. Nickie responded the quickest, could deliver the glass in the shortest timeframe and had the best price. Plan to add a mirror to the project. Will definitely use Exquisite Glassworks for all glass/mirror needs in the future

    Julia Gerhardt: We needed help with a lower level wet bar and Nickie helped us figure out exactly what we needed for the glass cabinet and shelves. When they came in, the sizes were perfect and our wet bar is now complete and looks great! Nickie was so friendly, helpful, professional and fun to work with, which is a combo you don't always find these days. I'd recommend her to anyone who needs glass work!

    Julio Romero: Man! I can't begin to explain how great Exquisite Glasswork is and how professional they are, my whole family love my new walk in shower with the glass doors and panels it looks great I will recommend you guys to all my friends, if they need any kind of Glasswork wonderful JOB GUYS.
    Response: I am glad you like it. It was a pleasure doing business with you and in the future if you need anything you know who to call. Thank you!

    Greg Eggleston: Nikki was great to work with. She custom made a new piece of tempered glass for our gas fireplace. IT was ready on time and at the price she quoted! Wonderful experience to work with her.