Best Cosplay Shops In Washington Near Me

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    1. Gene's Costumes

    LEAVE AN OPINION
    71 reviews
    Gene's Costumes
    Location
    5
    Prices
    5
    Product Quality
    5
    Establishment
    5
    Customer service
    5

    Address: 10636 Connecticut Ave, Kensington, MD 20895

    Schedule: Closed ⋅ Opens 10AM Thu

    Telephone: (301) 949-4111

    Guy: Costume store



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    Gene's Costumes: what do users think?


    Maria Bissex: The quality of costumes and level of customer service at Gene's is unmatched in the DC area. Ginger and her team offer highly personalized service and go above and beyond to make sure you get the perfect costume(s). Prices are very reasonable too. As a professional costume designer working at multiple schools and theaters in the DMV, Gene's is always the first place I go when I need to rent. Can't recommend them enough!!

    Danielle C.: Gene's costume has tons of mascot costumes. We rented Mario and Paw Patrol Chase for our child daycare event and kids loved it. This place not only has mascot costumes but also have all different kinds of costumes like marvel heroes, Halloween, and even have toy weapons that look so real. Gine (the owner) is so kind and considerate. Since we are from VA, she was generous with the rental deadlines and offered us tons of mascot costumes that we were looking for. She never hesitated to get the costumes we asked for. If we wanted to take a look at a mascot costume (keep that in mind that she's got so many costumes in the back as she has all kinds!), she brought them out even though we didn't take it. She was that nice! We are so happy that we got to know this place as we only could find costume rental stores far from Nova area. Recommend this place 100% and I strongly agree with the positive reviews left here. If you are looking for a costume and wondering if Gene's Costume has it, don't hesitate to give her a call! She's got your back!
    Response: Thanks Danielle!! It was a pleasure meeting you!! I appreciate your enthusiasm with what you are doing and what the children would like. I’m glad it worked out. See you next time :)

    Hanna McCathren: Terrible experience. I emailed with Ginger in advance; she told me they had costumes for the period I was looking for and said that coming in on Wednesday would be "Perfect, Perfect!" When I arrived, she wouldn't acknowledge my presence at all until she was done with her other customer, I thought "at least she gives the customer her full attention". She made it clear I was an imposition, explaining that she couldn't help me because she was behind on other orders. She laughs at you if you ask about a catalog or any sort of organization/guidance. If you look at anything in the first room, she will warn you that those are picked out for someone else. I'm still not sure what you have to do to get her to pick out suggestions or get the level of service others seem to get. She gestured generally to areas I should look, there was exactly one dress for the that period. I was so annoyed and so uncomfortable that I simply left. She was rude to every customer I saw her interact with. I would never go back there.

    Jessica Hughes: Ginger was amazing! Helped us with our needs and my husband was pleased as he is tall.

    Sherry Welch: Shop is Unbelievable! Mrs. Ginger was Absolutely AMAZING. She knows her stuff & will go out of her way to help you get what you need.
    Response: Hi Sherry! Thank you so much for the necklace! It’s absolutely beautiful!! I’m glad you had a good time!!

    Pascale Lemaire: Gene's Costumes is a hidden gem. Unlike the giant box stores, this tiny shop has lots of one-of-a-kind costumes that will set you apart. Located in a quaint little house in Kensington, it still packs a big punch! The aisles are lined with masks, stuffed animal heads, makeup elaborate head pieces and much more. For more specific costumes like Michael Jackson, Princess Lea, Louis XIV, or Minnie Mouse... you can rent. Of course the popular items like Jon Snow (Game of Thrones), pirates, witches and clowns are readily available for purchase. The staff here is friendly and knowledgeable. If you don't see what you are looking for, be sure to ask. They might still have it stashed in their warehouse.

    Karen England: This is such a fun shop. Very friendly owner. Lots of costumes and props to choose from.🙂

    Justin Peoples: 5 stars! Waited last minute to get a Halloween costume. Went to 4 different party city/spirit stores which were sold out of everything. This location has everything you need in stock and great customer service.

    Kelley Morgart: Top notch service and costumes. Gene's Costumes has everything you need for the themed costume you want.
    Response: Thanks Kelley! I hope you all had a wonderful time!!

    Jada King: Such a great family business! I called last minute and wasn’t able to pick up my merchandise until after hours, and they worked with me to make sure I could get my stuff that day. Everyone is super nice and I will definitely be coming back! Thank you so much

    2. Total Fright

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    41 reviews
    Total Fright
    Location
    5
    Prices
    5
    Product Quality
    5
    Establishment
    5
    Customer service
    5

    Address: 1750 Crystal Dr D-40, Arlington, VA 22202

    Schedule: Closed ⋅ Opens 11AM Thu

    Telephone: (703) 996-4121

    Guy: Costume store



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    Total Fright: what do users think?


    James Arrington: Only days before Halloween..And they had everything...Line was long, but they had a system in place I was in and out..Total Time was 22min..Not kidding

    Michael: Smallish retail space for the number of people cycling through. The aisles were rather narrow. Overall, friendly and helpful staff.

    A'nya-Rae Ebb: Called 2 find out if they had a particular costume which I was ecstatic they had. Went to pick it up, ready and waiting for me to pick up! In and out with great customer service. They ROCK!

    Dantim Gaming: Don't waste your time going anywhere else! This is the spot, any costume, and props! Lorenzo is the great guy with great customer service and always there to give any advice needed or any costume idea you had on your mind. Always satisfied with the costumes!

    Natalie Elizabeth Pitts: I love this Halloween/Party store. Staff member Scout helps us put together our group theme Halloween outfits plus other Halloween decor. Scout is the sweetest and very helpful 🎃👻

    Temyka Bryant: Googled Halloween stores and to my surprise TOTALFRIGHT had everything!!!! I mean EVERYTHING we needed for my son’s 1st Halloween Birthday Party! I recommend EVERYONE to go check them out!!!

    Felecia Burton: Total Fright has everything when it comes to finding costumes, makeup, accesories, etc.. One thing that can be confusing and disturbing is DEPENDING ON THE ENTRANCE of UNDERGROUND PARKING can be " CRAZzy" at Crystal City Shops. Trying to find the correct entrance to park near the desired store can be nuts. Trying to find the correct end of the shops or locating where you need to park to get to the entrance of the shops can be diffucult.. Especially if you're unfamiliar with the parking lot. Better signs would be helpful, besides seeing orange and red signs with g2 etc. I noticed people having difficulty locating or returning to their cars because they are lost once they exit the shops. Mall patrol should be available or better signs for customers who are unfamiliar with this location. Maybe they'll upgrade, once Amazon move into the neighborhood. That'll definately cause some changes to take place throughout the city.

    Harold Cartier: Great selection and good prices. Obviously avoid going there during Halloween season. Lines get long and you sometimes have to wait before being let into the store.

    flo jo: The store was ok and u are allowed to try on 2 costumes at a time.

    Christopher Garrett: Long line just to get in and then another line just to purchase at the registers. Slow cashier's

    3. Amalgamated Costume & Design Studio

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    4 reviews
    Amalgamated Costume & Design Studio
    Location
    4.8
    Prices
    4.9
    Product Quality
    4.8
    Establishment
    4.8
    Customer service
    4.8

    Address: 5179 B Lee Hwy, Arlington, VA 22207

    Telephone: (703) 517-7373

    Guy: Vintage clothing store



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    Amalgamated Costume & Design Studio: what do users think?


    Pascale Lemaire: Amazing collection of curated antique and vintage clothing. Their vast array of period and vintage clothing is often featured in films and Theatre productions around the world!
    Response: Always a pleasure to work with DC's premiere stylist. Thanks for your glowing review!

    Rachel Lutz: Fantastic resource! Thank you for accommodating our appointment, the selection was beautiful. Can't recommend highly enough.
    Response: Thanks Rachel! We look forward to seeing you again soon!

    Big Funny: Excellent vintage clothes 👌 I love the people here 😍
    Response: Thanks so much for reviewing our shop! We appreciate it so much and are so glad you had a great experience here!

    4. Comfort Zone / Night Dreams

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    638 reviews
    Comfort Zone / Night Dreams
    Location
    4.8
    Prices
    4.8
    Product Quality
    4.9
    Establishment
    4.8
    Customer service
    4.8

    Address: 9721 Baltimore Ave, College Park, MD 20740

    Schedule: Closed ⋅ Opens 10AM Thu

    Telephone: (301) 486-4548

    Guy: Costume store



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    Comfort Zone / Night Dreams: what do users think?


    barbie jade: Bogus prices! IF YOUR LOOKING FOR A LUSH 3 DON’T COME HERE! Go to (KNOCK FIRST) adult store in Rockville md… $118 w/o tax and 126 with tax… Kevin is the man👍🏾 So basically I came to COMFORT ZONE store and I asked about the lush two and three and she told me there was a difference IN prices by $10. However the LUSH 3 was $190 or 187 that’s before tax and the lush 2 was 167. Which is super bogus, then when I ask why were they so high… WITH an ATTITUDE.. The lady said they are at retail prices. She also lied when I inquired about any other local sex stores nearby and said that they were one of two and the other store was all the way far in fort Washington somewhere🙄 IF you go online and want to wait for your toy it’s less than $120 and if you want to drive 23 minutes away from COMFORT ZONE store they have them in Rockville at knock first.$118 after taxes $126
    Response: How much did Kevin pay you to advertise on our Google listing or do you work for him? We don't play these silly games. Look at all our other reviews.

    Rashauna Tunson: AMAZING! An incredible, inclusive and fun collection of all your heart (and other regions) desires. I felt safe, and everything was clean. The staff kept their distance, but was still very helpful. As a disgruntled former employee of another adult chain - this is what an adult store should be! Thank you! ☺️
    Response: Thank you for a great review which we always strive for. Hope to see you again soon. Cheers.

    Michael Nguyen: I just had the most wonderful customer service from Comfort Zone! Great store with so many options. I couldn’t make up my mind and to top it off the prices whereas to fair. Thank you!
    Response: Thank you so much for supporting the local businesses. We truly appreciate your business during these times. Cheers

    Nicole Radams: Everyone was so knowledgeable and kind!! The store has everything you can think of and more. Overall great experience. Will be coming back.
    Response: Thank you! We truly appreciate your business.

    R Patishnock: By far the best adult store I've ever been to! Comfort Zone has huge selections of every adult product you can think of and more! Staff are extremely professional, non-judgmental, knowledgeable, and friendly. The store is well organized, large (2 floors), and very clean! This is the first and only adult store I've been to that didn't make me feel awkward or judged and was impressed with the cleanliness as well!
    Response: Thank you so much for your review. We appreciate your business and look forward to continued support.

    Asiya Scott: Super huge inventory, very friendly staff, well maintained and very comfortable. Just don't work there omg.

    Jade Mughter: nice things and a bit cluttered but based on today's service. didnt even get my dancer discount. rude and terrible customer service
    Response: We are sorry for the inconvenience. Could you kindly call us and let us know who was the sales person helping you and we will definitely address the issue. Thank you for letting us know.

    Crystal Ross: The staff is so welcoming and polite! They make us feel welcome and at home every time we come. The selection of items have a wide range for male and female enjoyment. A discount system is in place so you can get a certain percentage off of your purchase if you fit the category. I absolutely LOVE going to Comfort Zone!!!
    Response: Our staff loves the compliments! We appreciate your business!

    Allen Meadows II: I’ve made several visits to this store. At times I’ve just browsed to see the wide variety of items that they sale, and at times I’ve made purchases. Each visit I’ve been experienced excellent customer service. It’s truly worth your time to make a visit!
    Response: Thank you for a great review. We do appreciate your business and support to the local business community

    Brian O'Quinn: I wish this place had a rewards or membership program (not a complaint) I love this place with a passion *no pun intended lol* as of recently Angel has lived upto her name because she is indeed an angel. The staff is always nearby and helpful when it comes to product knowledge or any questions you might have. This boutique has something for every occasion and interest. I appreciate that their team make you feel welcome while maintaining your dignity. If you're about it or just curious, please stop in for a visit. You won't regret it!
    Response: Thank you so much for a great review for Angel! We appreciate all our customers and will take into consideration of your recommendation. Cheers.

    5. Christ Child Opportunity Shop

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    41 reviews
    Christ Child Opportunity Shop
    Location
    4.3
    Prices
    4.2
    Product Quality
    4.2
    Establishment
    4.2
    Customer service
    4.2

    Address: 1427 Wisconsin Ave NW, Washington, DC 20007

    Schedule: Closed ⋅ Opens 12PM Thu

    Telephone: (202) 333-6635

    Guy: Consignment shop



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    Kurt LaRose MSW LCSW LICSW: The antiques and the finds here are wonderful. The staff, volunteers, care so much about the items. Here I am reminded of my grandparents dishes, jewelry, paintings, dishes, silver, metalurgy, pocket watches, rugs .... and the iron statutes are just phenomenal. Today I found a 10k gold rosary engraved from 1924 ... with a historical attention to detail that is awesome. The people working in the store celebrate the items as you look.
    Response: Thank you Kurt! We're so glad we were able to help you find some beautiful items!

    rebecca leigh: A lovely store with beautiful things. Sometimes a bit pricey. The service is excellent and warm.

    Sandra Biedron: Wow. Great place for vintage jewelry and everything else one needs for a home or office. Not only is everything repurposed but all proceeds go to children in the area that need help meeting their emotional needs. Found four rare Portmeirion pottery pieces as well as two pieces of vintage high-end jewelry. These were very fairly priced with the market. Excellent collection of dishes, silver, and crystal. Go there instead of doing a wedding registry! So much more green! Rock on Opportunity Shop - you made my heart happy today seeing things re-purposed! The place was packed!

    Eric Rajendra: The best antique and bric-a-brac store in all of DC. Our family in Georgetown has given thousands of dollars worth in contributions of our own antiques we no longer needed and then we bought thousands of dollars more in antiques we needed!! This place is a gem for us Washingtonians!! The volunteer staff members are truly precious and really dedicated!! They love their work and make the entire experience of browsing a joy. The second floor has great stuff so GO UP!! Jewelry, silverware, Asian antiques, porcelain, etc! You won’t be disappointed. You need to return weekly as new consignments and donations come all the time!! Trust me.
    Response: Thank you so much, Eric!

    Sam Bartley: This place looks amazing. And everything is very nice. But this place is no thrift store. Almost everything here is consignment and the prices can be outrageous. If you're looking for a place to get fine decor and fine bone china (and you're willing to pay hundreds of dollars for it) this is the place. But if you're a student or a person that has anything called a budget restricting you, don't come here.
    Response: Thank you for the feedback, Sam. We now host flash sales on Mondays on our Facebook and Instagram. 20% off select items from a range of different prices. You might find some treasures on there!

    Randolph Lopez: Question the authenticity of the antiques and antiquities. Do not be misled. I was foolish enough to believe the descriptions that were displayed on the Asian pieces and the purity of some silver pieces that I purchased. I am not a seasoned collector. I only depend on the honesty of people; especially those associated with a “Christian” charity.

    Tom Preston: Prices are too high, often higher than the antiques shops in the neighborhood. No bargains unfortunately. And reductions are not per standard consignment shops- only 20% every 60 days instead of every 30 days. Not sure how they stay in business TBH.
    Response: Thanks for the feedback, Tom. We host flash sales on our Instagram and Facebook every Monday with 20% off select items. You may find some bargains there!

    A. Greenough Dodd: Huge fan of this nonprofit consignment shop (aka The "Op Shop"!) that benefits the needs of DC area children. Always great finds, but definitely allow time to peruse the many items. Well-worth the search!
    Response: Thanks for the kind words! We now have a Facebook and Instagram page where we highlight and feature different items. That may help you find some treasures! And yes we love our customers and their support of our mission of helping local mothers and babies in need!

    Angela Van: Clean and organized decor consignment purchase structure (can see how the price drops by date). Always find something when I go in. Unfortunately, they just re-organized downstairs so the bulk is upstairs--no elevator.

    Jonathan Fuhrman: Nice place for antiques. Everything has a date it came in and gets marked down every month. Prices are a bit high, but not outrageous.

    6. DIOR Washington DC City Center

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    79 reviews
    DIOR Washington DC City Center
    Location
    3.9
    Prices
    4
    Product Quality
    3.9
    Establishment
    3.9
    Customer service
    3.9

    Address: 933 Palmer Alley NW, Washington, DC 20001

    Schedule: Closed ⋅ Opens 10AM Thu

    Telephone: (202) 408-5990

    Guy: Clothing store



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    DIOR Washington DC City Center: what do users think?


    Chau Tran: I have great experiences shopping at Dior City Center. The Client advisor was very friendly and helpful to show me many options and give my useful tips.

    Josh: The Dior Washington DC City Center staff member Miss Marika Dixon provided excellent service; was unbiased, unassuming and most importantly, kind She looked after my daughter and I as we perused the line of belts they had available on-hand. The store was well stocked when we visited. The staff was managing social distancing as much as they could as they balanced the long queue of clients waiting to enter. Thank you.

    Jonathan Paik: Needed to return an item and also view several others before purchasing on an extremely busy day, Mother’s Day. Paul got us in out of the cold ahead of our appointment time and gave us expert advice and support. We happily made a purchase and will definitely be back. Thanks so much Paul and the other staff at this DC location !

    A Gralto: Went here today and it was my first time in a Dior boutique on the east coast, and Marika greeted me as soon as I walked in. She was very helpful and educated on all the pieces I wanted to look at and try on. Very impressed with her customer service and it was a beautiful store!!!

    Ofelia Gaitan: The gentleman at the front with security was pleasant, however, Kat was just horrible! I was about to buy an item and had taken my card out but Kat made it seem as what I was buying was worthless. I had every intention of buying the item but her attitude dissuaded me in every which way. It’s no surprise there were other shoppers refusing to shop with her and complaining about her lack of customer service.

    Evie Nguyen: The male associate with bigger build and mustache and white T-shirt was extremely judgemental and rude to our group. He would follow us very closely every step of the way and stared at us throughout the whole time as if we wanted to steal anything?? Being watched made us feel so uncomfortable (it’s very different from when a sales associate is following to take care of the customer. This guy was outwardly judgemental and wanted us to leave). After 3 mins in the store he asked if we wanted anything, and I said we were just looking around, so he said “Yeah well thanks for shopping with us” (??). We weren’t even done looking at the items yet, and being told that made us not want to buy the bags any more. Please train your associate better and not to judge people based on how they look. I have seen several reviews with the same experience here so I’m sure this is not my own personal issue. Working in a luxury store doesnt make you better than anyone.

    taemin’s soy un dorito: my girl friends and i walked in the store with items in mind that we were absolutely gonna buy. but we were greeted with an absolute worst attitude ever from a male sale associate. as if he was gatekeeping everything we wanted to look at. one of my girl friend asked him about a bag, she even showed him the picture from dior official website, we got nothing but a cold and unprofessional response from him “i have never seen this bag before, and we don’t have it” he didn’t even bother checking the inventory or show how to find this bag. i was going to get the black saddle bag, but if this man works on commission, then i’m not going to and didn’t give him any from my purchase. please work and trained your sale associates better, don’t show any discrimination in their service. my girl friends and i can see it very clearly from how they treated customers based on their outer appearance. this is not the first time we stopped by this boutique and shopped.

    Tiff Cruz: They have the best service and quality in the DC Center. Everyone is friendly even the security guard at the entrance. They had a lot of variety in comparison to Gucci and Louis near by. Ramez is the best! Knowledgeable and professional. 10/10

    Joe Kim: Fei was patient, knowledgeable, and friendly. Excellent service and detail from her and Ryan. Thank you for making the visit special.

    Mohammad Mukati: Great staff really helpful and an amazing store. Perfect Sunday visit.

    7. Target

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    777 reviews
    Target
    Location
    3.5
    Prices
    3.5
    Product Quality
    3.6
    Establishment
    3.5
    Customer service
    3.5

    Address: 3100 14th St NW Ste 201, Washington, DC 20010

    Schedule: Closes soon ⋅ 10PM ⋅ Opens 8AM Thu

    Telephone: (202) 777-3773

    Guy: Clothing store



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    Target: what do users think?


    Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.

    Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.

    Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!

    Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.

    Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha

    Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.

    Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.

    Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register

    Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.

    Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.

    8. Goodwill of Greater Washington Retail Store

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    408 reviews
    Goodwill of Greater Washington Retail Store
    Location
    3.9
    Prices
    3.8
    Product Quality
    3.8
    Establishment
    3.8
    Customer service
    3.8

    Address: 2200 South Dakota Ave NE, Washington, DC 20018

    Schedule: Closed ⋅ Opens 10AM Thu

    Telephone: (202) 715-2658

    Guy: Thrift store



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    Goodwill of Greater Washington Retail Store: what do users think?


    Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.

    Lea Sumlin: On. April 30. A beautiful morning. I decided to donate things, I don't need. My family and I went to the South Dakota location. When we got there, a light skin colored girl with glasses as the manager was VERY UNPROFESSIONAL We did not get a Good Morning. She WAS VERY UNPLEASANT with her Approach. "We're not open yet, did you hear me and we line up over here. I never opened my mouth but after her unprofessional way of speaking. I ask, " do you WORK here. "Am the manager". She is NOT MANAGER PROFESSIONAL. We left. I Googled Salvation Army on Kenilworth Ave. They were open and VERY PROFESSIONAL AS WELL. THANKS SALVATION ARMY. We were very happy when we got there and after we left.💯❤️❤️❤️.

    Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.

    Andrew Patricio: Bizarre. Don't bother going here to donate anything except kitchen stuff or toys, (except baby toys they won't take). On the website it says they take clothes, furniture, etc and they used to but no longer for some reason. Any even toys they won't take anything "a baby can sit in". Ie no bounce toys, push bike etc. Wasted my time twice in a row. Never again. Just go down the road to salvation army or even better, the value village thrift store.

    Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.

    Team World: Caĺled them numerous times over several weeks for pick up of lots of veey good clothes and furniture. I am leaving the country. They never called back.- couldnt be bothered apparently. SHAME on you, Goodwilll, aren't you supposed to serve the disenfranchised????

    Janice Burrell: Called and asked if they accept books. The guy told me they did. When I got there the guy told me they were at their capacity for books. It was more like he didn't want to do the work to check them in. Every time I go there it is always a problem. They should tell you these things when you call. Since they don't I can only conclude that it's just a lazy employee. Extremely poor customer service.

    solomon asefaw: I am writing this review to let Goodwill undermines its gools when it doesn't follow up its workers at the receiving and dropping gate of this location. Today at around 3:35pm when I came to donate, I was harassed by one Of the stuff at the gate. Goodwill should place professional stuff at the dropp of gate before it too late.

    Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅

    bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!

    9. Target

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    108 reviews
    Target
    Location
    3.2
    Prices
    3.3
    Product Quality
    3.2
    Establishment
    3.2
    Customer service
    3.2

    Address: 1515 New York Ave NE, Washington, DC 20002

    Schedule: Closed ⋅ Opens 7AM Thu

    Telephone: (202) 914-2396

    Guy: Clothing store



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    Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!

    Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.

    Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.

    Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.

    Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!

    Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.

    J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.

    livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor

    Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.

    Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.

    10. Unique

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    436 reviews
    Unique
    Location
    4
    Prices
    4
    Product Quality
    4.1
    Establishment
    4
    Customer service
    4

    Address: 12211 Veirs Mill Rd, Silver Spring, MD 20906

    Schedule: Closed ⋅ Opens 10AM Thu

    Telephone: (301) 962-0600

    Guy: Costume store



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    Abi Maghamfar: A place to donate unwanted items and buy used items from furniture to toys to kitchenware, clothes, shoes, books, DVDs, etc at reasonable prices. If you buying toys, puzzles and games or anything that have multiple pieces, makes sure all pieces are there as this has been one of the disappointing aspects of buying stuff here. The other disappointment is the lack of organization and cleanliness of the facility. Love the idea of recycling and reusing rather than sending them to the wasteland and Unique provides that opportunity.

    Alice L.: Unique Thrift is a for-profit enterprise owned by Savers, which is owned by a private equity firm in the Seattle area. It is NOT a charity shop and does not donate its profits to charity. Their website clearly states: "Shopping in our stores does not support any non-profit." The company says it purchases donated items from some local non-profits; however, it does not release details on these buying deals. The company is large and owns many thrift stores around the country. I mention this because there are true charity shops in the area--including Goodwill, Urban Thrift, Salvation Army, church shops, etc.--that are actually charities and donate their profits to charity. Some of the real charity shops are even run by volunteers working for no pay in order to help the cause. A lot of people seem to think Unique is a charity and the attorney general in Minnesota has in the past accused this company of misrepresenting how much it gives to charity. So if you have lovely and near-new items to donate, I highly suggest donating them to authentic charity shops. I frequently shop the charity shops, but I also shop at Unique. Unique Thrift is still a worthwhile place to shop and I have found many nice items for good prices. It is pretty well managed and prices are marked clearly. The merchandise is generally clean and not damaged, although you have to examine your items carefully. There are 7-day exchanges but only for clothing and shoes. Be very careful buying anything else that might have defects, such as luggage, electronics, furniture, etc. Some items do have hidden damage so you have to look carefully. There are discounts here on Mondays, Tuesdays and Thursdays only so those days tend to be crowded.

    JJ Edwards: Its a huge thrift store, as afar as I know and for so many thrift store I had visited this is my favorite one. They have huge selection of clothes, shoes, toys, books, furniture, kitchen ware and many more. Worth to check out!

    Sara O'Brien: I have been going to this place for years and always felt welcome, but today was the worst experience of my life. We were in line for self checkout, when I saw that register 18 was open, as I proceeded with my daughter to the register the woman that was in charged of self checkout named Charika told us, "come here because I cannot see what you ring there." We walked to the register that she told us and as I scanned this woman stands there staring at us scan each item. I was already getting upset because she was staring at us scan as if we were the only customers there or as if we were thieves. After scanning 7 items this woman proceeds to approach my bag and count the items that I had placed inside the bag to make sure it matched the amount of items on the screen. I felt that we were being treated as thieves. I got so upset, I asked for the manager, but she said no one was available, so I took a picture of her ID card. This woman stood staring at our register until we finished ringing every item as if we were thieves. People go to the thrift store for many reasons, but in no moment should they be harassed by anyone. This store needs to train its employees to be courteous and not target people

    li garcia: Good thrift store. Nice selections of everything. All staff and personnel are nice and friendly except for the old lady at the register. Very mean ! Unfriendly! And the voice specially when she’s on the speaker. She’s always mad and unhappy person. I’m sure I’m not the only one noticing it!

    Par and: It was my worst horrible thrifting experience ever. This Women Charika was extremely rude, and treated people as if they are thieves, it was traumatizing to see her digging into ppl's card at checkout and checking every single items aggressively. This store will go out of business soon, because of this women "Chaika", who enjoys harassing customers. Not to mention the store was extremely dirty, and messy.

    Cynethea: This is a big store. They have household items, furniture, bedding, books, toys and more. I always leave there loaded up with great finds. It has a huge clothing section. I always find some of the best sweaters and tops. It's a great place to shop especially if you have limited funds. Tuesday is discount day. Check out lines move quickly. Team members are very pleasant.

    That Brunette: High volume thrift store. Very busy with customers every day of the week. The turnover of stuff is high so, if you see something you like grab it. I've seen collectors and resellers in this store. Lots of kids playing in the toy section while the parents shop.

    Ariel S.B.: My favorite thrift store! Yeah, some of the prices are just a little bit higher than your average goodwill, but the quality of items is so much better. I’ve seen brand new items from designer stores, sometimes with the tags still on them. Stuff is actually trendy and cute and not dated. They have clothes in every size, the selection is huge! Definitely visit if you’re looking to revamp your wardrobe.

    Pr Katz: Love this place! Having a party? Get all the great Pyrex and serveware you need - have awesome BoHo mismatched fine china place settings, accessorize with cheap stuff from the craft store and outlet stores, and you've got a magazine worthy party photo at a price you can afford. Best of all? After the party, I box it up and redonate it back to the Great Stuff Stream (thrift store) for the next person. No new manufacturing, no waste, no piles of seldom used party supplies cluttering up the house. Perfect 👌🏼 Update: the masks are getting OLD! Self check out. Not shopping or donating here again.