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1. adidas Outlet Store Oxon
Address: 6800 Oxon Hill Rd, Oxon Hill, MD 20745
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 567-9193
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Oxon:
- a 13 meters away bracelet stores: Swarovski National Harbor Outlets
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adidas Outlet Store Oxon: what do users think?
Joli Adore Photography, LLC: Got some new sneakers for my birthday. First time at this location. Really liked it
trina longmire: Even though the store was crowded it was still neat with a good selection. Check out quick with friendly service
Jacob Wernicke: Our favorite Adidas Outlet in the DMV. Always great selections at great prices and with a 20% discount for military it is hard to beat for quality athletic clothing.
Nahu Dimitri: Customer service was stellar. Great variety of items for men and women apparel. Greater variety of sales and shoes than the Nike store in the same outlet.
paula murphy: Good product and reasonable price. Not enough of sale person on the floor. It's hard to find someone to asked questions.
Michael Anderson: It's cool. You can find some pretty good deals out there. But nothing nice in a size 13. Not crowded, but this was also early morning as well. Point is deals can be found but you have to look hard and be quick.
Alex Bor: Not custom friendly experience.
Charlie Camp: Love this store great prices, They always have a sales, GO once a week.
Raymond Palm: Good store at the Tanger shopping center...we found what we were looking for
george urban: Great deals but if you're looking for size 10 shoes good luck!!
2. adidas Store McLean
Address: 8070 Tysons Corner Center, McLean, VA 22102
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 848-4280
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Store McLean:
- a 9 meters away reborn doll shops in: American Girl Washington, D.C.
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adidas Store McLean: what do users think?
Allen Beard: This store is pathetic. You get a voucher for a release and they "sold it to someone else". Such a joke when the employees tell you there is nothing they can do. There is something you can do, act like an adult and learn some adequate customer service. The manager Taryn was less than helpful and Adidas customer service will be notified.
Nancy Castro: THE ABSOLUTE WORST!!! My friends and I walked and no one even cared to greet us and no one seemed to care to even acknowledge us what so ever. The team member that was working that day was leaning all over the cash wrap on his phone and didn't didnt even care that we were there. not once did he take his eyes off his phone to look up and realize that he had customers in the store. I work retail and I observe everything. They need a new staff and they need to make sure they train their staff to at least do the bare minimum and say hello.
Lavonnia Johnson: They carry limited line of adidS clothes but are will to order something if you need it. Also, if you shop online you xan have it shipped to this store.
Sarah Rawlins: Line of 4 people waiting for the dressing rooms on a Saturday because they're using them for storage instead of for customers 🙄
Lindsey Bri: Went in for an exchange for an order I placed online since the Adidas website wasn't letting me do it at home. The manager (I'm sorry I forgot her name!) and another associate were super nice and helpful and I was able to do the exchange with ease! Now I'm just awaiting for my order to be delivered. Thank you again!
Lady Chev S: Very nice store, first time going over the summer. Went there to get another pair of superstars as my old pair were looking kind of worn out. I would go back again.
Yuliya Dmitrieva: BEWARE always check prices online first, I just bought two hoodies at the store for $60 and $55, threw away the tags, then happened to look on Adidas site - exactly same things are $40 and $40 online!!! Manager of the store said it’s company policy and difference in prices online and in store is absolutely normal for them! Never ever heard about that! And it’s not a discounted price, just regular everyday price! Can’t return it unfortunately, but definitely won’t do any busyness in the store. Would give negative stars if possible.
Roya Gio: Our cashier (Cashier #00637294) was kind, friendly & super helpful. We talked soccer, DC United & had an overall great experience shopping there today.
Jeremiah Jones: If I could this store a zero stars I would. Not only did I get misinformation about the release of the yeezy 350 that came out today. The manager tells me that “I don’t know if you really spoke to someone in this store or not” like I live 2 hours with traffic to Tyson’s so there would have been no way I would have even driven myself down there if it wasn’t for the misinformation. Not saying that I won’t go back for releases again but they have to do better with their communication.
Ronnie Blocker: I've been an Adidas fan for years, they make good quality stuff - most of my workout clothes are Adidas name brand. However, over the last few years, the selection at this store has dwindled down to everything Soccer. I had to buy climate control socks from their website instead of buying in the store because they did not stock it. I'm going to give Reebok a shot and check their store out in Georgetown.
3. Finish Line
Address: 1201 G St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 628-6661
Business type: Shoe store
Web page: https://www.finishline.com/
Near Finish Line:
- a 0 meters away cheap progressive glasses at: LensCrafters at Macy's
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Finish Line: what do users think?
Emily Crutcher: Gisela was absolutely awesome with my daughter, she must have tried on 10 plus pairs of shoes (one at a time mind you) and Gisela never got impatient with her at all and brought each pair quickly and efficiently.
anita king: I visited Macy's, one of my favorite stores and I did find some sales.
Darryl Carter Stevens: Quick and friendly service. Excellent selection. They were able to get me exactly what I needed plus give me information on some of the other brands I was interested in. I like the location, accessible to parking and a metro. I'm definitely coming back.
Antonio Romero: Not much variety. It's just a small wall of shoes inside Macy's
visage03: The Finish Line in Macy's downtown DC doesn't have a full compliment of athletic shoes, but if you just need something quick you can go here. I'd recommend you go to one of the malls or Nike outlet.
Althea Black: Have shopped here. At that time everything was ok. Think the entire clothing chain needs to upgrade to a better quality of material. Even though you buy from this caliber of store after you have used or warn an item it gets those little material knots. Gabardine spandex has always been good. Go back to it
James (JTW): No one wanted to help me t seemed like i was a bother to the 2 girls working who were more consumed with there phones then the customers. Small selection of shoes too. Being in the Heart of DC you can go to so many other locations no need to go to this place
Darron Batton: This is not a finish line store!!!!! Traveled 30 minutes spent 20 more minutes parking for a kiosk in Macy’s. Take this down as a finish line store!
nick dunn: Only negative is its in a Macys, other than that it was solid
Lester: Staff was very helpful and had a great attitude.
4. adidas Outlet Store Washington, Tanger Outlets Pittsburgh
Address: Tanger Outlets Pittsburgh, 2200 Tanger Blvd, Washington, PA 15301
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (724) 222-1549
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Washington, Tanger Outlets Pittsburgh:
- a 23 meters away express Store: Express Factory Outlet
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adidas Outlet Store Washington, Tanger Outlets Pittsburgh: what do users think?
Bri Williams: I always like coming here because the employees are always super friendly. I just wish the selection of women’s items were better. It’s usually just the same basic adidas stuff. Maybe personal preference though.
Fatima Gibson Henley: They had better prices than the NIKE store but that's not what my grandson would like. If I was making a purchase for myself I could of made a few buy's.
CMK: Love it here. Always a great deal to be had. A true "outlet" store unlike some of them other shops at tanger. Just wish they carried more merchandise. It's always such a slim selection of basics.
Brendan Mangus: I love the store but the staff need some training in manners and customer service. I was there today and bought over $200 in merchandise. I was not greeted at the register by the sales associate or the person whom I assume was the manager - in fact they exchanged no dialog with me whatsoever as I waited and paid. In an Era when people can more easily buy online than even step foot in a store, it's critical to do the bare minimum. And a job actually requires you to do things like talk to customers and be cordial. Maybe it's the way I was raised and taught to work many years ago in retail but it doesn't take much to act like you care. I won't be returning to this store.
T Rose: Always good deals here on shoes and clothing. I wish the store was bigger like the Nike store
Mercedes Michling: IF YOU'RE THINKING ABOUR ORDERING... DO YOURSELF A FAVOR AND DON'T! TERRIBLE CUSTOMER SERVICE NO ONE CAN PROVIDE ANY INFORMATION. I placed an order for 2 pairs of shoes on December 11th. I was told that they shipped on December 12th. On December 23 they are in New Jersey and on December 29th I get an update that they are in Indiana??? I LIVE IN PENNSYLVANIA! I am so disappointed in this company. Maybe I can get them in time for my daughters birthday at the end of the month! I can guarantee that I will NEVER purchase from this company again and I will defiantly pass the word on to family and friends.
Hemant Chhetri: I will never visit this store again. I brought a soccer shoes on 01/04/2020 and were it in one match so after match I felt like size is little bigger so I drive 45 min to exchange my shoes on 01/08/2020 and the lady who was helping me with the return said they can’t take it back. I told her I just need to exchange the size coz it’s little bigger but she said you already were them and print on sole is gone. So She refuse to exchange it. This is the worst customer experience that I had in my life
Shannon College: Just wanted to say thank you to the woman working the register this afternoon for being so well informed about the Parley line. I wasn't even expecting that store clerks would be familiar with the line but she had every detail down. I was so impressed! Thanks for your information and for supporting ocean conservation through Parley!
Matthew Willson: People are nice, however inventory is terrible in Large and XL. I do understand it is an outlet store so limited inventory is to be expected but they had nearly nothing in those sizes and walked out with nothing in multiple visits despite liking many of their items.
Bryan Kress: Disappointing stock and subpar atmosphere compared to their primary competitor located just across from them. There were cloths and shoes all over the floor and minimal staff on the floor to help customers.
5. D.C. United Club Shop
Address: Audi Field, 100 Potomac Ave SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 11AM Thu
Business type: Sportswear store
Near D.C. United Club Shop:
- a 28 meters away adventure sports venues in: Audi Field
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D.C. United Club Shop: what do users think?
Jose Andres Obando: United States of America 🇺🇸 Sponsored!
Raul Rubio: Love the team and dope store
HAL Deiri: The staff was ultra helpful and patient with finding the right Jersey to custom as a gift
6. adidas Outlet Store Woodbridge
Address: 2700 Potomac Mills Cir, Woodbridge, VA 22192
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (571) 343-2028
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Woodbridge:
- a 0 meters away under armour Store: Under Armour Factory House
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adidas Outlet Store Woodbridge: what do users think?
Rufus Edmonds: Great experience. Love this store. Being greeted was exceptional. Made some great purchases. I would love to see more color, in the men's collection of wearable goods. I recieved great service and was thanked by name.
Jacqueline Bajc: Set up of shoe racks and size organization is unclear. Walk-through between shelves is rather tight so two people don't really fit. Didn't find what I was looking for but the store was spacious with a lot of offers and sales.
PJ: I visited the Adidas outlet at Potomac Mills on 12/4/20. I was excited to see what they had to offer. They had the basic sweatshirts, hoodies, and track pants. They also had two rows of shoes for the men, a little more for the women. Everything in the store was 40% off. Nothing really stood out, and there wasn’t much of a variety. Lots of smalls and extra large men’s sizes, medium and large were hard to find.
James Thompson: Always a very helpful staff with good deals, no waiting to enter like other stores.
Dhiman Das: If you are picking up an adidas, must visit for the incredible discounts!
Jessica Staples: I went shopping with my fiancé and it was everything we expected. They have great customer service and they were very polite. We even drove to the MGM adidas. The customer service at both places is on point. I had a very nice sales person to help me she was a blonde girl slim with a bob haircut. Anyway, we need clothes for our up coming 5k and 10k so what better place to come than adidas. Thank y’all for all you do. 5 Star for sure.
Mark: The shoes at this location were horrible, so you didn't miss out on anything. Like some have already stated though--the store has closed
Mr. Adidas: A great location and its changed so heavily over the years.... The staff is top tier creative superstars... That made me feel right at home... Crystal did a good job 2021~ #MrAdidas
Jasper Mallari: Finally they opened the Adidas Outlet Store near Disney! The last Adidas store was replaced by some Interior Deco business almost across North Face. Anyway, this is your typical sales outlet store with promotions. Got some nice NMDs here!
Nina “healthyhair4nina” Douglas: This store had a lot to offer along with some really good deals on shoes and apparel. The prices were fair.
7. adidas Outlet Store Clarksburg
Address: 22705 Clarksburg Rd, Clarksburg, MD 20871
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (301) 515-7960
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Clarksburg:
- a 1,273 meters away mountain campsites in: Little Bennett Campground
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adidas Outlet Store Clarksburg: what do users think?
J W: Decent outlet but not at the prices I was looking for. Really wish they sold the old Ivan Lendls one of theist iconic shoes. Come on Addidas make this happen or at least send me a pair.
Ebenezer Afful: Great place with affordable prices for quality and original adidas stuffs
Thomas Nguyen: Always have 50%off for everything in the store. Staffs are so friendly and helpful. Quality of products is amazing. Adidas has a royalty program too, you can have points for that program.
Alfonso R.: This Adidas outlet had a crazy good half off sale that included several Ultra boosts! Everyone was nice and friendly and answered all of my questions. Place was busy but not overly crowded. Checkout was quick as well.
Bianca S: This is a great place to go for some deals on Adidas clothing and shoes. There is always a sale going on and if you go around the holidays you with find addition sales. There is a large selection of items and the place is never overlay crowded. The staff are helpful and kind.
William Van Horn III: Adidas has great apparel and footwear! I love shopping for my little girl there, she is always rockin the fresh gear. The employees are helpful!
Latrina Longmire: They had so much. It was hard for us to leave. Can't wait to revisit them
A T: You can very much get any size or type of shoes you want also the apparel is available.
Michael Anderson: It's okay. Not a lot of options as was to be expected. The store wasn't overly crowded. Just a lot of shelf warmers. They did have ultraboost but they were off colors that nobody sneakerhead would care to wear. They had some heat, just not a lot. And prices weren't to bad, but not good enough for me to spend the money with tax rates the way they are. Not cheap but not stupid either.
Pasquale FALVO: Great place to shop and great sales associates great place to shop for sports tennis shoes
8. Nike Georgetown
Address: 3040 M St NW Suite # 003A, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 471-5870
Business type: Sportswear store
Near Nike Georgetown:
- a 17 meters away burgers at: Thunder Burger & Bar
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Nike Georgetown: what do users think?
Joshua Russell: My son and I wanted to check out this store based on reviews and being a marquee store. It is definitely impressive design and a good vibe going on. The store has 3 floors and is well spaced out so it is not just stuffed full of merchandise. Everyone was very helpful and many staff members were around to help as needed. The one issue I had with the store was that it seemed to lack a good selection of shoes. I would have expected more or even special selections. They had a pretty good selection of clothes including SB brand. Would return to see if the selection is better.
S A: They make people wait out in the cold, winds blowing snow at freezing temps, like we're homeless and not going in there as customers spending hundreds of dollars! And it's not because of COVID restrictions, those are over there are no limits on number of people in stores, these are simply to keep their store neat and because they have no customer service experience whatsoever!! Each time I've tried to go the lines are so long, then you go in and the store is literally empty! They think they are so good and don't want to crowd the store with people, clearly they look down on customers and see us as intrusive or ruin image of the store?!! They literally have guards not letting you in and treating it like we're begging for something! It's awful, unprofessional, and frankly I'm shocked that they are still allowed to do this!! I've had to place large amounts of orders online then return and pick the ones I wanted, because I haven't been able to get into the store since they make us wait outside in freezing, windy cold temperatures! I'm reporting them to corporate office and further soon. These photos are from a cold day but it wasn't even as long of a line as usual days, and inside the store was empty!!! Pretty much any day you try to go in they make people wait outside and it looks like a soup kitchen or homeless shelter line, rather than a Nike store where people (CUSTOMERS) are going in and spending money! The staff at the door, or security, is also extremely rude when we were begging them to let us in since it was sooo cold and our bodies were freezing from the high winds! They act like they are herding sheep or guarding a prison!
Shamsher: I love this Nike outlet and more than the beautiful set up and decor of this place it has to do with the staff. All the staff of Nike Georgetown is just very courteous, amazing and helpful. Two of the associates in men’s section made my experience quick and amazing. I was able to make my purchase and checkout in no time and I was able to get a replacement in a bigger size the very next day in no time. 5 stars.
CHRISTOPHER CHEN: Nike Georgetown is the best looking Nike store I have entered in 2021. I have been in the San Jose, Nashville, Maryland, and two NY stores. The Nike Georgetown store did not disappoint me. They have a great selection of clothing and shoes. If I had more time. I would of purchased more gear.
Jereth Tolentino: Very nice Nike store. Friendly customer service. It’s nice and clean. Good selection of shoes and clothings. Even saw a Jordan’s 13 for sale today. Only downside is parking.
Rodricka Elliott: Online pickup was straightforward. The store did not open at it’s listed hours posted online. However, once inside the store was neat and well maintained.
Rita Jones: Clean store, high ceilings and top notch staff. A store really shines when there's an issue and it is resolved swiftly. I came into the store in need of assistance with an order from another Nike store (not their problem to say the least) yet they handled me with care. Greatly appreciated. Will definitely be returning!
Doo Kim: Store looks awesome but the staff working there was mediocre. I order my shoes online and went to pick up at the store. Parking is a nightmare and the amount of traffic is terrible. Got an email that the shoes were ready to be picked up but they were not ready. Took about 10 minutes to get the shoes. Made sure to check before leaving the store and Glad I checked the shoes before leaving the store. One pair was dirty as if worn previously. Asked for a new pair and took another associate 10 minutes to grab a new pair. Overall customer service was average. Store wasn’t busy but seemed like people just didn’t want to work.
Oil Suebsiri T.: Good vibe, big store and fun service, but limited products.
József Gyula Nemes: I liked the store even though the shoe I was looking for was not the right color for my size. Helpful dear sellers.
9. adidas Outlet Store Leesburg
Address: 241 Fort Evans Rd NE, Leesburg, VA 20176
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (703) 771-6925
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Leesburg:
- a 64 meters away under armour Store: Under Armour Factory House
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adidas Outlet Store Leesburg: what do users think?
Fredrick Ferguson: This is my absolute favorite store in the area. Yesterday I found a great pair of running shoes for $35. These days that is an extremely fair price for a pair of shoes that I will likely wear almost every day. Over the years this is one outlet that has always catered to military and I really appreciate it. Returns have never been an issue and I can always find more great products the next time I go.
Carla Bates: I always find great prices and something to add to my workout wardrobe at this location.
D. Matt: Nice store but like most shoes sizes bigger than 13 or few & far in between.
Peyman TalebiFard: Pretty small compared to other Adidas outlets. Deals are pretty reasonable and affordable.
Joao Wong: The staff is very nice, great selection, will be coming back for some more shopping.
Houston Pruden: Went for some clothes and to see what NMDs they had.. but they didn't have my size
Jose Campos: great variety of products and super good prices
Emma: Always friendly staff, good sales and prices.
Ketan Chachad: Nice collection of garments and shoes. Impressed!
Matthias Clark: Good deals on shoes and clothing.
10. MAJOR
Address: 1415 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 12PM Thu
Telephone: (202) 625-6732
Business type: Boutique
Web page: http://www.majordc.com/
Near MAJOR:
- a 7 meters away party dresses shops: LiLi The First
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MAJOR: what do users think?
RJ 5: Went a few months back. And yes, SET YOUR APPOINTMENT! It’s really simple and usually plenty of time slots available. Had one small issue which is why I’m giving 4 stars instead of 5 (really 4.5). The issue… a shoe in my size showed in stock on their website. Asked the young lady working for my size, who turned and asked the Asian gentleman working the counter. Miscommunication between those two and I was told it wasn’t in stock. After a little bit of a back and forth match between the gentleman and I, he realized he was incorrect because he thought the shoe was a different color! All in all, he went to the back, found the shoe, found me a hat to match and I even grabbed another pair that I wasn’t expecting to grab for a little discount! So the 1 stars I see here seem to be fundamentals in reading comprehension 😂. I would go back more often but I do hate the parking situation but it’s DC! But I’ll be back!
Response: Thanks for your feedback, and thanks for your honesty on this. I do remember the interaction & my apologies for the confusion I caused from visually identifying the wrong color. Glad we had what you were looking for, and thanks for the transparent review!
Letetia Thompson: Horrible Experience! Was visiting from out of town! Which is typically what most people in Georgetown is doing, visiting. A tourist would not be familiar with the "appointment only" policy. I was greeted by an extremely RUDE Asian lady yesterday! I understand policy and procedure, as I am a business owner. However, one does not have to be rude or insensitive to get the point across. I would never patronize this company, nor refer anyone else. Due to the horrible customer service! I am sure you all could care less. But, try being a little nicer to your customer base. Especially people traveling, when you have ZERO customers inside the store!
Raul Jimenez: This store has very poor customer service. They don’t really care about the walk in traffic. I showed up on 4/13/2022 around 4pm. I saw the sign on the front regarding appointments but was not sure if it was accurate. An asian lady opened the door and was very rude, and then and african american guy came out of no where and was also very rude and was trying to shut the door in my face. He told me that they don’t care about turning away customers because “we are meeting our sales any ways, we good” and shut the door. This business has no sympathy for customers. Its okay if you work by appointments but you need to be more kind to customers. Also based on the way you respond to people on these reviews it still shows that you don’t care about customers, you get defensive and don’t make people feel welcome. 1 star for sure.
Response: What part of “Appointment Only”did you not understand? We care about customers who take time to actually make the appointment and follow the procedure. Do not try to argue your way in, and do not question the rule. You are not entitled to anything.
Rihab Chaieb: I didn’t even go in. I was walking around and saw the store and tried to enter, and this employee just opened the door and asked me if I had an appointment (like I had any idea to book an appointment for browsing?!). I said no, she slammed the door to my face while saying “you need appointment”. Well I need to not spend my money in your store, that’s as simple as that.
Response: You simply need to learn how to read before trying to enter. There are 4 signs that indicate that the shop is appointment only. Don't feel so entitled that you can just enter when the door is closed. There are plenty of 5 star reviews from those that actually matter.
Kneisha G: I spent over $100 in lyft costs to travel to major on Monday and Tuesday. Monday the was closed shop and when I emailed the manager they told them I'm in front of the store. They replied back we were open, you just needed to reschedule your appointment. I rescheduled it for the next day, and she didn't want me to touch nor walk around the store. Every time I tried to ask a question, she interrupted and said you can't try on the shoes, you can't try on the shoes! laughed and said do you even want me to come in? I haven't even told you wanted. She didn't say anything, and when I left she said just go online
Dukes: Went during COVID. An appointment is required to enter the venue. I arrived well before my scheduled time and still had to wait 10 -15 min post my appointment time before I could enter. It appears I was delayed entry because they were conducting inventory updates on the retail floor. This cannot be done in the Stock room? I digress. The store will have something for every “sneaker head”. However the staff didn’t seem as knowledgeable about their product. Also you are paying reseller price for certain shoes even if the release is a week after its general retail release. Not cool. I think ordering via Major’s website is a best situation vs going to the store. Visiting the store is more of a bucket list experience. Once you did it you’ll never need to do it again.
Dr. Brian Sevier: Easily the dopest shoe spot in the city. The owners are very friendly.. very knowledgeable and VERY down to earth! They make you feel like family every time you walk in the door!!
Response: Thanks for being a long time customer Brian! Your knowledge of shoes and sport culture is always appreciated here. We try to make great people feel at home at MAJOR.
Trey B: They handle raffles and in store release days horribly. Do not recommend. Edit (since the business decided to leave a snarky reply): First come first serve is absolutely no issue. However, no ticketing system, no information given to those in line about stock, and ridiculous wait times are not the norm for in person first come first serve releases. All online raffles require an Instagram to enter, such an obvious cheap ploy for marketing when their website could easily handle it. My advice: find a shop that actually cares about their customers instead of snarky Google reviews.
Response: Our releases are first come first serve. It's unfortunate that you could not show up early enough to get in line, but don't blame us. We do care about customers. And that’s why there’s always plenty of customers that shop with us. What we don’t need is entitled shoppers who think they need a guaranteed pair of limited shoes during a pandemic. We serve customers that actually care about shoes. Not resale value.
Megan Snyder: Not only was the customer service terrible but extremely unprofessional. These owners / employees only care about taking your money & not the quality of the shoes they’re selling. Reached out to them about an issue with the yeezys I bought and they basically told me there’s nothing they can do. Not to mention the store looks nothing like it does on the website, when you walk in there’s boxes everywhere you can barely walk through. The women helping did know what she was talking about which pushed me to feel more confident in buying from them, but turns out I got two different size yeezys and they are not willing to do anything to help.
Response: Please post receipts or pictures. We do go through appointment calendars so if you really did shop with us, there would be a record with the name.
Sebastian Johannes Ferdinand: The tone in this store is the worst I have experienced in my time in Washington DC. On top of that, you are not allowed to try on the shoes. You are only allowed to look and then buy directly. Unfriendly, poor selection, no opportunity to try on. Well, then I'll just order from another store, ONLINE!
Response: Please do. Many of our customers appreciate our policy during Covid & we always think safety first. All of our policies are clearly written when you sign up for an appointment too. Reading it would be helpful.
11. adidas Outlet Store Hagerstown
Address: 495 Premium Outlets Blvd, Hagerstown, MD 21740
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (301) 393-8471
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Hagerstown:
- a 143 meters away gap Stores: Gap Factory
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adidas Outlet Store Hagerstown: what do users think?
Steve Schwartz: Great experience! Good customer service and selection.
Robert Johnson: The selection wasn't great, most of the apparel was made of fairly thin material more geared towards summer or spring.
Bailey Alexander: I loved this store. The cashiers here very accommodating and made sure to ask if I had trouble finding anything I wanted. This store had a huge selection of shoes and that’s what I was searching for. Will be back each time I’m in the area now.
Kenneth Miller: Would have bought more, didn't have my size...Limited
Wesley Rinehart: Well stocked and good prices.
Todor Hvoynev: Awesome deals with a large selection
Michelle Henry: Love their selection and bargains! Shoes last and I'm always pleased!
Kyla Webb: Was really busy no help long lines. For an outlet store I felt like I could get better deals at other stores
Connie Dickerson: Lots of sales. Very pleasant person on the register
Pamela Hayes: Loved got nice deals before they closed so sad
12. DICK'S Sporting Goods
Address: 2470 Market St NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 971-8214
Business type: Sporting goods store
Near DICK'S Sporting Goods:
- a 34 meters away pet shops in: PetSmart
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DICK'S Sporting Goods: what do users think?
Aaron Contic: Came into this location to purchase a set of irons, found a set of Taylormade M2 irons that I initially thought were correctly priced at $499. I asked the team member working in the golf department that I was interested and ask where the rest of the set was. He replied that the rest of the set was missing. I asked what was the current price with 3 clubs of the 7 iron set missing? His response was “that’s the price, my manger won’t change it for some reason, but you can ask him” So I asked to speak to the manger which He initially said was available. I was then told that the manager currently on duty was conveniently on a conference call and was now unavailable and the answer was “NO” on a new price for the remaining clubs. To start the team member was friendly and helpful. That being said. I’m also a manager in retail and if a customer asked to talk to a manager about a reasonable question. Im not going to have my employee have to tell the customer “NO” That’s terrible customer service and it’s also a bad business practice to try to sell customers a product that’s missing pieces for the same price as if it’s not!
Misael Reyes: Staff was very helpful soon as I walked through the door security asked what I needed and I got it in less than 20 minutes I was out the door with my daughter's rollerblade slash roller skates
Maritza Cooper: Always a pleasure to visit this location. The store is always clean and organized. You usually get greeted as you walk in the door. The associates are always helpful and pretty knowledgeable. They will go out of their way to help! Well stocked too! Bought a fitness trampoline to keep a 7 yr old from going stir crazy in an apartment during these NO School days! Hope it works! It was Waaay up high. Had 3 different associates make sure I got what needed. All while helping other customers.
Ara Koh: Ok location compared to other ones. Nicely organized but their shoes selection is not so great.
The Next King: Shallun was amazing!!!! Great help. First time coming to Dick’s Sporting Goods and I was impressed I will be back thank you.
david fegan: good experience shopping here today. multiple staff members were helpful.
L. P. Rock: Went there to purchase a bicycle. Not 1 store employee had any more knowledge of bikes than I did. Me: What size frame does this bike have? Dick's rep: That's a good question, I have no idea sir.Virginia here I come.
Angie Owens: oh my goodness I was on the phone with my cousin, while she was shopping for football cleats for her son. When I tell you that the amount of "OUTSTANDING" customer service that the professional young lady "Ryan" gave to her while she was shopping was absolutely amazing!! I had to tell my cousin through the phone to please tell Ms. Ryan that the level of coatomer service she gave was "THE BEST" that I have seen in a very long time. Ryan if your reading this please keep up the good work!! I am extremely proud of you young lady.
Liliana Gonzalez: Zach did a great job helping me find the the gym equipment I needed. He even helped me load these items into my car after I doubted if the gym equiptment I bough would fit. Thank you so much to him and Horse for the exellent service!
Bella Adoni: Varieties of sports goods. Place was clean and staffs very attentive. They acknowledged us at the time of entry. I and my friend were the only customers in the store. I could have given the store five stars if the price for most of the items were reasonable.
13. DSW Designer Shoe Warehouse
Address: 3100 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 688-2758
Business type: Shoe store
Web page: https://stores.dsw.com/usa/dc/washington/dsw-designer-shoe-warehouse-columbia-heights.html
Near DSW Designer Shoe Warehouse:
- a 16 meters away shops to buy dogs in: Petco
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DSW Designer Shoe Warehouse: what do users think?
James Arrington: Nice atmosphere and selection...Staff very friendly and efficient..THANK YOU...!!
Nancy Cosner: Large selection. Well organized. Clean and orderly. Great customer service.
A L: I have never been disappointed in the customer service and shoe selection at this location. It's rarely busy making the spacious interior even easier to navigate. I mainly purchase shoes and socks here but they sell purses as well.
Marnecie Gorham: I had my first experience at this location about a month ago, as I had a return from an online purchase. The store manager was quite friendly, knowledgeable and very efficient. The store was clean and very organized! While there, I learned that DSW has a shoe donation incentive for $10 a pair, for gently worn shoes. I plan on visiting this DSW quite frequently! ❤️
Hi!: Went here about a month ago and my experience wasn't the best result. I was asking an employee if they could help me find my shoe size and instead of her helping me, she decided to scream at me in a aggressive way, I don't recommend talking to the worker to not involve with any problems possible, I'm always coming here in the happiest way possible to get negativity back. I been coming here ever since 2016 my experience back then was wonderful! But a month ago was horrible, I probably won't come back here since I'm a person with anxiety and I don't want any problems to accure while looking for shoes.
Donna WalkerJackson: Shoes are on displayed with one price and them the register says something different, please pay attention. When I brought it the cashier attention she got attitude. I don't care and then she had the nerve to say she don't want to be on the register anymore. I was nice compared to how I could of been. Somebody needs customer service training.
Tyrone Calvin: Inexpensive shoes, from a variety of brands for men, women, children and babies. Customer service/ workers are all pretty friendly and helpful. Also, you receive birthday discounts!
Poro Mitoto: Not much of a shoe shopper but I went to this location multiple times in order to receive the freebies they've been giving out the past few weeks. This location is easy to get to and has plenty of space and selection to keep you looking for hours! No one asked if we needed help, and the free gift card I had received did not work at first. But soon enough we were able to get it working!
Tierra Foster: My mom dragged me to this store because they were giving out free Umbrellas with your purchase. We went here on a Thursday and the inside of this store is big, beautiful, and clean. They didn't have the Van's in my son or nephew size, but the check out girl patiently helped my mom and I order their correct size at her register, and had it shipped to the store. When we went back there was a different check out girl, but the process of picking up the shoes was a quick one. We showed her our I.D, then signed on the line and that was it, a less than 5 minute process. I would definitely recommend this store.
Marilyn Guix: 15 minutes ago I went with my mother to buy shoes for her and for me ... My mother asked for help from an employee who was there, but she yelled at my mother in Spanish what she wants, very rudely. Seriously with that bad service I will definitely not return to this store again ...
14. atmos Washington, D.C.
Address: 3124 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 333-8700
Business type: Clothing store
Web page: http://atmosusa.com/
Near atmos Washington, D.C.:
- a 1 meters away hip hop shops in: UBIQ - now atmos USA
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atmos Washington, D.C.: what do users think?
Nancy Castro: Im a huge sneaker fan who collects sneakers, and it honestly sucks not being able to ever win a pair of shoes out of this store. This place always has a massive line on release days, so it's impossible touching anything out of there unless you camp out days before the release. I do like the layout of the store tho!
Sydney Leonard: So just when I thought Georgetown would replace the unforgettable moments of SportsZone on the corner of Wisconsin- I was even more surprise to come back and visit Georgetown and see a dedicated sneaker / vintage spot with street wear attire. Atmos ambiance is nicely laid out but the overall experience from being welcomed in to the store and a strong powerfully aroma of marijuana that will hit you as soon as you enter I was totally not expecting. To top it off the service was an even more disturbing and unpleasant experience given that I asked a simple question about the smell in the store being so poignant and received a rude and unwelcoming answer. I would suggest to NEVER EVER spend your money here if the service is like this for all colored people. Can’t speak on behalf of others, but this store does not have the best employee team. The black guy with dreads is extremely nasty and a poor reputation for the store. Hope in the future things will change for them, but if someone ask me terrible store experience & would never recommend.
Michael: The Atmos experience is always an unforgettable moment. Their selections of sneakers and clothing never disappoints. The atmosphere and decor gives off homely vibes, so you might end up staying a Little longer. Jacob’s ( an employee at Atmos) customer service skills were great. He really took the time to assist me and look for my item. Keep up the good work Jacob.
Response: Hi! Thanks for visiting, hope to see you again soon!
CashoutChristianVEVO: This store is very welcoming. The staff consists of Tyrik, Iris, Jacob, Mark, Julian, Kenzell, and everytime i come in theyre all very talkative and friendly. I come to the store everyday to see them! This is a great place to get your shoes and clothes. I constantly find myself buying something. 10/10 store
Response: Hey! Thanks for visiting, we are glad to hear you had such an enjoyable experience at our store. Hope to see you again soon!
Mac The Rebel: By far the best Sneaker Boutique in all of the District. It was mad easy to give this place a 5 Star Rating. I walked in today and was greeted with a ton of great energy. I was in the market for just some shoe laces and Jacob went above and beyond to show me the different options they had. He even told me about the new shoes they had for sale at the time and told me how some of them would fit. Great experience and amazing team! Thank you Atmos!
Corey Saunders: They have plenty of shoes but there choice of unedited music is not acceptable. There is a time and place for music with adult language and a store when family are shopping is not one of them.
chris spaulding: My experience with atmos has always been a great one. Erica who is always cheerful and smiling waiting to help us is just an amazing customer service provider. She’s always going the extra mile to help me find my shoe size or shirt size. I’ve been frequenting this establishment since it was UBIQ, the culture and overall hospitality from these establishment is top notch. Thanks again Erica.
Walker Hegadorn: Not only are the employees ready and available to help you, but they do it with content and a desire to make sure you leave the store with exactly what you were looking for. Jacob, who helped me today, made me feel like I was having a personal shopping experience. Something that you would pay to have at a high end department store. Jacob assisted me with finding the right sneakers and clothing to fit my lifestyle. Without a doubt, I will be shopping at atmos more often and more consistently!
William Rice: Lived in DC for a decade and part of the appeal is the shoe scene. Location is key to coping and this store has blessed me over the years. Staff friendliness in the early years was hit or miss (I mostly got hits with the staff) but over the past few years it’s been pretty damn good. Just today Iris helped me put together a great fit and actually knew the random shoe I wanted to match them with. A staff that will chop it up and actually knows stuff is refreshing. It’s easy to be negative when shoes get botted these days but we need more Brick and Mortar that gives W’s like atmos. I’ll come up for air now
Ethan Gray: First time i’m here, I picked up some Jordan 3s for retail. Jacob was super helpful and not only helped me find shoes in a size 13, but was super friendly all around. Definitely stop by here if you have the chance. Awesome service and sneakers
Response: Hey! Thanks for visiting, hope to see you again soon!
15. adidas Outlet Store Queenstown
Address: 120 Outlet Center Dr, Queenstown, MD 21658
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (410) 827-4495
Business type: Sportswear store
Web page: https://go.adidas.com/ihha/11c0ab86
Near adidas Outlet Store Queenstown:
- a 15,503 meters away dressage lessons: Washington International Horse Show
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adidas Outlet Store Queenstown: what do users think?
Mr. Adidas: This location has some of the friendliest staff in the entire mall. Their selection is definitely more wider then any store in this district. Discounts galore! #MrAdidas
Brinnae Wigley: The variety of shoes and clothes here is amazing. They always have a sale. Their discounts on most everything in store range from 40-60% off. On top of that they give a 20% military discount. The staff is friendly and helpful.
Tracey Smith: Love the store. However, CHECK your purchases before leaving. They have a tendency to leave the securIty tabs on the clothes and shoes. THIS caused major problems because this outlet store, is well over a 60 mile drive from my home.
Steve Choi: Purchased a few hoodies as gifts and ask the lady at the register if I may have a few extra bags. The other older lady who may have been the manager was rude and told my wife and I that they couldn’t give us anymore and she was taking to her co workers and brought up trees burning in California. Come on!!! Really?!?!?! Very unprofessional!!
Thomas Morris: Sitting outside a locked store at 7 when online it says they are open till 8, I left my job early to come here to get supplies for a trip. Really messed up no one has the decency to update your hours
Zainab S. Rhazi: Limited options for toddlers. Great customer service though
Maggie Miller: Love the Adidas outlet!! Perfect for back to school COMFORTABLE clothing! The Queentstown Outlets always seem to have fabulous sales!
Dane Lamendola: Horrible selection of men's shoes. Don't bother going.
Sanaa Essayedi: Great store with great deal
Alvaro Argueta: Always been my favorite store
16. Georgetown Running Company
Address: 3401 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 337-8626
Business type: Running store
Near Georgetown Running Company:
- a 5 meters away bicycle mechanics courses: Bicycle Pro Shop
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Georgetown Running Company: what do users think?
Nils Hünerfürst: And there was this Friday afternoon where I had the best shopping experience in my entire life. I’m a daily runner/walker and really need a shoe that supports me. The cool dude from the was a true professional and helped me find the real deal. Thanks!
Carly Tower: Staff, especially Andrew, was incredibly helpful for me finding the right shoe for my active lifestyle. Great customer service and a wide selection of brands and styles. Will certainly be back!
Response: Thank you Carly we appreciate your review and are happy you found your perfect fit.
Joe Norton: Andrew, Victor and KellyAnne are highly knowledgeable running shoe and equipment consultants. Their attention to detail and desire to satisfy every customer is unparalleled. It can be scary to go to a running store but this team makes you feel welcomed! Highly recommend!
Response: Thank you Joe for your kind review we aim to please.
Michael Cook: Andrew the store manager provides the most thorough and complete assessment of your feet/running habits to put you in the best possible running shoe. Highly recommend for all runners!
Response: Hello Michael thank you for your incredibly kind review. I am glad we were able to find your perfect fit.
Rebecca Opiela: Great customer service and found a great pair of shoes! The nice employees also gave me a student discount even though I graduated as a “graduation present” very nice 👏🏼
Soroush Bassam: Kellie was super nice knowledgeable. She took the time to listen and answered all my questions even though that meant staying after the store hours ended. definitely going back in future and strongly recommend to anyone wanting a personalized shopping experience.
Young Park: Drove over after an awful experience at the Road Runner Sport location in Rockville. Had some pain in my heel during my workouts and Andrew helped me right away. He assessed me on the spot and got me the best shoe that actually took away the pain. They didn’t have the right color and when ordering them was also not going to work, he offered the Nike store down the street. He didn’t get the sale but he still wanted to make sure the customer was taken care of. That is what this is all about. Will be back for my next purchase. All around a great experience.
Response: Thank you so much Young! Happy to hear my recommendation helped take away your heel pain!
Frederic Sottnick: Was having issues with my shins and hip while running. Staff were able to find insoles and shoes that work best for my running style. Great service would highly recommend.
Response: Thank you so much! We were happy to help!
Vivian Leslie: Had the BEST experience here. I went to 3 stores before finally ending up here to get my bf some good workout shoes. The African American man that helped up was so knowledgeable and listened to exactly what we needed and gave us good recommendations. Highly recommended
David Palmer: Super friendly staff will break down what type of shoe would support you most, aren't pushy, and will go out of their way to help with trade-ins and refunds. Great store
Response: Thank you so much! We were happy to assist!
17. Allbirds
Address: 3135 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: (202) 921-0482
Business type: Shoe store
Web page: http://allbirds.com/
Near Allbirds:
- a 7 meters away pastry stores: Levain Bakery - Georgetown
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Allbirds: what do users think?
Sean and Nancy W: What an amazing experience!! I really wanted to be able to try on a pair of these shoes for a long time and definitely before I ordered. We walked in and we were immediately greeted, I saw the shoes I wanted, they got my size and even gave me some info on the brand. I couldn't be happier with the shoes and we even bought a pair for my 2 year old.
Response: Thank you so much for sharing this with us! We’re so glad to hear you had such an awesome experience at our Washington DC store. We rely on customers like you to know what we’re doing right! Thanks again, we hope to see you again soon.
Linh Pham: I came in around 3:30 today, Jan 14 and was helped by a really nice sales associate. She got me all the shoes I wanted to try on and gave me advice on the fit of the shoes. Unfortunately I didn’t have the gift card number with me so I couldn’t buy the shoes in-store. I just wanted to give recognition to the person who made my experience at an Allbirds store very pleasant. :). I ended up buying the shoes on the online store just now.
Rick Filippetti: We were greeted immediately and the woman that helped us gave us a quick rundown, of the brand and sizing, and asked if we’d like to try on a pair. Which we picked a color to try in our size and they are much more comfortable than I anticipated. They they do have a cherry blossom signature color for their location, which we were informed every location has. When you buy a pair they let you take free shoestrings home and they have 3 colors based on DC, Georgetown Grey, Mumbo Sauce Orange, and Logan Circle Green. Pretty f’n slick!
Osman Chaudry: The service is second to none. Had to swap out a size under their 30 day trial. The most trouble free and friendly exchange I have ever seen.
Response: Thank you so much for sharing this with us! We rely on people like you to let us know what we’re doing right as we continue to be mindful about our products and business and always look for ways to improve!
Miguel Adamson: Love the shoes. Clean store and very attentive team. They didn't have the shoes I wanted in stock, but they were prompt in ordering them for delivery at my home.
Kevin Bunn: Despite what you are told, wear socks. My back ankle rubbed raw in less than an hour wearing the boat shoes, got blood on new white shoes.... otherwise very comfy shoes. Would get full lace if I were to buy again
A Mac: Big shoes store with big variety of brands
Miami Beach Disc Center Coral Way Disc Center: Great shoes had heard about them but what a difference wearing them... It's like floating on air!
Response: Thanks for sharing your experience with us :) It’s always awesome to hear how our products are fitting in with our customers!
Andy Smith: Have been in the store multiple times and staff have been extremely friendly every time. Great casual shoes.
Vishal Sinha: This is a nice location for Allbirds and we are so happy that they finally have a store in DC! We have been fans of Allbirds since they first came out a few years ago. We love most of their shoe models and also their flip flops! The shoes are comfortable to wear and easy to maintain. We were in the store the other day to buy a new pair. They are enforcing social distancing guidelines and after a bit of a wait, we were able to get in the store to try on the shoes. Staff is friendly and helpful and they made good suggestions on the different shoe styles. Buy was super easy and they even ship the shoe over to you if your size is not available in the store. Great fans of the brand and shoes!
18. Fleet Feet
Address: 1841 Columbia Rd NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 387-3888
Business type: Running store
Web page: https://www.fleetfeetdc.com/
Near Fleet Feet:
- a 4 meters away sites to buy original gifts in: Urban Dwell
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Fleet Feet: what do users think?
K. O'Keefe: I have been a customer of Fleet Feet for ten years. Always great service and I have had success with the shoes they fit for me despite having really hard feet due to a significant injury years ago. And then, I tried RnJ in Bethesda because I was there for another errand and desperately needed shoes. The guy there got my shoes but didn't help with the fitting and assured me, against my better judgement, that the selection of shoes fit. They were a terrible fit. And customer service was awful. I returned to Fleet Feet and they were - once again - great. Customer Service is always knowledgeable and attentive. Never pushy. Always a great fit.
Jessie Durrett: Had a really good customer service experience, got shoes I liked, and they offered to recycle my old running shoes!
Desiree Blackstone: Ben was awesome to work with and extremely accommodating. Excellent service and super knowledgeable. Came in on a whim after contemplating between here and Pacers. The website offered a bit more color (in my opinion) so I chose to go here. Had zero idea of ideal selection for the chronic foot pain I've been experiencing even after seeing a podiatrist. Very happy with the selection and my purchase. Thanks again for your help!
Sarah Luna: Highly recommend! It was busy when I walked in, but someone had greeted me as soon as I walked through the door. I asked immediately asked if I needed help and someone offered to go through a fitting with me. It was a great experience, they asked me about my past and current running experience, measured my feet, and even looked at the way I walked and noticed that I overpronate. They were very knowledgable and told me the benefits and cons of each shoe. Although they did not have a treadmill, they said I was more than welcome to take them outside and run around to test them. The gentleman who helped me was very patient and never rushed me. When checking out, they made a customer profile for me so they know what shoes I bought I will definitely be coming back.
A.N. Breuer: Great shop. I needed comfortable and versatile trainers. They really take a lot of time to listen to your questions and to look for suitable shoes. The variety of colors is very limited, but I still rate this with 5 stars just because I never got such a competent advice. I don't know if this is normal in the US, but in Germany (where I come from) it's more like they want to get rid of you as fast as possible. The man who gave advice to me had more useful tips than an orthopedist I had visited.
Rick Yorgey: Kimberly is always so welcoming and thankful for our business. Love this place where you can find quality products, get great and knowledgeable service, AND sometimes get a fun story to boot, like maybe about a marathon PR in Little Rock. Ya gotta love it!
Trina Tento: I had just moved to DC and needed a new pair of running shoes. I decided to check out this store and boy was I glad I did! As soon as I walked into the store I was immediately welcomed by the sales associate Will. He told me about the fitting process they provide where they check to see how my feet hold me up. Will was very communicative and told me that I pronate a bit and need shoes with something called a medial post. I have had many foot problems in the past and needed something with lots of cushion. He then brought out a variety of shoe options for me to try and we went through the benefits and cons for each shoe for my feet. He really took the time to make sure I was comfortable and knew how each pair of shoes worked with my feet. I didn't feel pressured to get a pair of shoes and I was able to find one I really liked. I have never went to a running store where the staff was so knowledgable about feet and shoes. I will definitely be coming back for my next pair. Thank you fleet feet!
Tameshia Henry: On 6-25-2020 I went into Fleet Feet to return a pair of sneakers that I’d purchased along with two sets of insoles. When I came into the store three people greeted me and began simultaneously asking me questions about the sneakers. The woman, Kimberly, asked me if I had the receipt to which I responded “yes”. She asked me if I had the original box to which I responded that I did not. She then threw the shoes down on the floor and walked over to the register huffing and puffing and did not say another word to me. A gentleman walked from behind the register to help me find a different pair of sneakers. As I was trying in different pairs a white woman came into the store with a return. Kimberly asked her if she had a receipt, the woman handed her the receipt, Kimberly smiled and completed the transaction. I made the comment to the gentleman that Kim seemed much less hostile with the white woman doing her return than she was with me. The gentleman responded that Kim wasn’t being hostile, that she was just trying to get information. I said “it felt hostile when she threw the shoes down on the floor”. The gentleman responded that they were just trying to get info. It is sad that as a woman of color I not only have to endure micro-aggressions from white people but to experience it from another woman of color is a complete shame. Needless to say, I will never patron this store again. I regret making my initial purchase. I hope that management will speak to Kimberly about treating ALL of her costumers with respect. I hope that if she is management, she will consider taking some time away to reflect on her behavior and make positive changes moving forward.
Sam Pence: This team is the best! I've been to almost every running shop in D.C. and the guys here are more knowledgable and passionate about the sport than any other place I've visited. If you've been looking for the perfect shoe, they won't rest until you've found it.
Anne-Marie Mills: Good selection of running shoes, but the sales staff is terrible. I came in to get a fitting for new sneakers, and the sales staff was very uninterested in helping me and were extremely condescending. I ended up leaving and going to Pacer's on 14th where the service is much better.
Response: We're sorry that you had that experience as we have prided ourselves on our commitment to providing excellent customer service for 35 years. We hope that you got what you needed and that you will try us again in the future.
